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Rogers outages and service status in Whitby, Ontario

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Full Outage Map
  • Rogers generated 4 outage signals in the last 24 hours around Whitby, including 4 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 14, 10:25 AM EDT.
  • 69% TV (69%)
  • 24% Internet (24%)
  • 3% Wi-fi (3%)
  • 2% Total Blackout (2%)
  • 2% Phone (2%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Whitby, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Whitby, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Whitby, Ontario

The most recent Rogers outage reports came from the following cities: Oshawa, Ajax, Pickering, and Whitby.

CityProblem TypeReport Time
Oshawa TV 6 minutes ago
Ajax TV 14 hours ago
Oshawa TV 15 hours ago
Oshawa TV 17 hours ago
Oshawa TV 2 days ago
Oshawa TV 3 days ago

Nearby cities with recent reports

Oshawa

11 recent signals

6 minutes ago
Ajax

2 recent signals

14 hours ago
Pickering

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Whitby, Ontario

Latest outage, problems and issue reports in Whitby and nearby locations:

  • MsDee73
    Diana 🇨🇦 (@MsDee73) reported from Oshawa, Ontario

    @RogersHelps Thank you for the quick reply, but that doesn't work. When I select "video input" the menu displays, but the arrows or seiect/ok button don't do anything.

  • EVAsKarma
    eva (she/her) (@EVAsKarma) reported from Whitby, Ontario

    Got email from @Rogers CEO w many promises BUT service is unacceptable. Constant interruptions 2-3x/day at any & all hours of the day. Bounced between customer service and tech support until internet reconnects. The full bill arrives on time, with no interruptions.

  • benmccord
    Ben McCord (@benmccord) reported from Oshawa, Ontario

    .@Rogers When Bell subcontractors bury fibe on people's lawns/ inevitably chop Rogers cable, is there any accountability on their part? 3 kids were just booted off online classes/ I can't work as they indiscriminately chop the lawn. Shouldn't a Roger's truck follow /fix?

  • lakemitchells
    Sarah Lake-Mitchell (@lakemitchells) reported from Oshawa, Ontario

    @RogersHelps how to I find if there is an internet issue in my neighborhood? I've lost connection maybe 8 times today.

  • armstrong69greg
    Greg Armstrong (@armstrong69greg) reported from Oshawa, Ontario

    Dear @Rogers I’ve now been without cell & internet service for 14 hours. I fully believe you will be providing some kind of credit for my inconvenience as I can’t reach anyone unless I’m on WIFI. PS that’s x two as my wife is a nurse at work on a 12 hours shift and can’t contact

  • theoldtechie
    The Old Techie (@theoldtechie) reported from Oshawa, Ontario

    @RogersHelps Honey it’s not my account. I’m not your customer. It’s installations all over my neighborhood.

  • undertaker9999
    Stephen Roberts (@undertaker9999) reported from Whitby, Ontario

    @Rogers @RogersHelps I have you guys are planing to launch a fresh website that doesn't include flash for the ignite tv online since major browsers are ending flash support at the end of 2020

  • dgc_to
    SPFC Toronto (@dgc_to) reported from Whitby, Ontario

    @Rogers I am tired of the ****** Customer Service. Your billing department is the only one working fine.

  • blackcassel
    Jessica Cassel (@blackcassel) reported from Oshawa, Ontario

    Hi Team @RogersHelps. My internet seems to be down today. Can I get some help to look into this, please?

  • ajaxgolfer
    Roland Schlichting (@ajaxgolfer) reported from Ajax, Ontario

    @RogersHelps question. If I have ignite internet and want to watch the tv using ignite smartstream, do I have to be an ignite tv customer?

  • momof3greatboyz
    Denise Robinson (@momof3greatboyz) reported from Whitby, Ontario

    @TheMacDonell4 @RogersHelps Same here out in Whitby! My oldest was in the middle of his online midterm and we had to shut everything else off songs could finish with some connectivity! Worst decision we ever did was change to Ignite with Rogers!!!!

  • Phoenix0317
    🌛🌕🌜Lisa 🌛🌕🌜 (@Phoenix0317) reported from Oshawa, Ontario

    @RogersHelps cable, internet, and phone all down - what's going on in Oshawa

  • PineappleDigit
    Pineapple Digital (@PineappleDigit) reported from Whitby, Ontario

    @RogersHelps we are down here in Durham Region Pickering to Bowmanville WTF! I’m getting tired of getting Rogered! Fix this **** ASAP!

  • lakemitchells
    Sarah L-M 🐀 (@lakemitchells) reported from Oshawa, Ontario

    @RogersHelps I've been told that someone is going to call me 2 times this week on 2 different days and I haven't heard a peep. I just want to upgrade my phones! Are you able to help?

  • stasher87
    Chris Rochford (@stasher87) reported from Oshawa, Ontario

    Just wanted to thank @Bell_Support for taking my $150 a month for internet and it runs just like it did in 1997.... like shit!!! Oh best part is the $50 in data overages for wifi always being down!!! Help me @rogers #IHateBell

  • Davidshawn64
    David Bass 🇨🇦🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹☮️ (@Davidshawn64) reported from Whitby, Ontario

    @Rogers Rogers should be more concerned about living up to your commercials your internet tv and cell are no where near the most reliable I don't know how many times I've had call about my signal and your customer service is crap they do not make things clear about packages

  • cathyincanada
    Catherine Kelly-Brown (@cathyincanada) reported from Whitby, Ontario

    @RogersHelps Eligible but after saving details to return to later (1) I cannot locate those details and (2) consistently given a Welcome Back Existing Customer pick-a-phone page when selecting the verification code email link. I'm not a wireless customer yet, just internet/TV/home phone.

  • lakemitchells
    Sarah Lake-Mitchell (@lakemitchells) reported from Oshawa, Ontario

    @RogersHelps I just want to know if there are ignite internet issues in my area. I am now on hold on chat. I have no way of knowing if I'm really on hold. It's just silence.

  • yyzatc
    George (@yyzatc) reported from Pickering Village, Ontario

    @fordnation Ok. It’s been 9 hours now without internet, cable and very slow LTE. We are paying a small fortune to have these services. Maybe start with @rogers first

  • LoulaMarch
    LoulaMarch (@LoulaMarch) reported from Whitby, Ontario

    @RogersHelps we’ve had no internet since Weds at 10am. A tech came Friday & said no service at our street box & that maintenance crew was coming by end of day Friday. No one showed. It’s Sunday and now @Rogers @rogershelp said they have no record of an order being putting in!?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • maiti65
    yeah right (@maiti65) reported

    @RogersHelps you are cutting costs. How about clients leaving for poor service and going to bell because of your cutbacks. Losing more money for your poor service

  • lzack
    Laura Zacharuk (@lzack) reported

    @Rogers day 4 still no internet. No one can seem to figure out the issue.

  • big_fan2019
    big_fan2019 (@big_fan2019) reported

    @RogersHelps Better service outside

  • boomrs
    SMB🇨🇦 (@boomrs) reported

    @RogersHelps It was an upgrade to faster internet that included Disney, Netflix and Apple, but the log in for Xfinity won’t work, can’t add a new email as one is already associated to the account. Your advisors said it’s a software issue.

  • rgross36
    BURNSY99 (@rgross36) reported

    I TWEETED before MITCH MARNER dealt that @MLSEPR and KEITH PELLEY should UNLOAD WILLIAM NYLANDER. HE was the PROBLEM. And voila I WAS RIGHT. ANY LONG TIME #LEAFS fan know MORE about building WINNING HOCKEY then KEITH PELLEY, MLSE and @ROGERS. That bunch LOST in SPACE @MAPLELEAFS

  • jennvargg
    Jennifer Vargen (@jennvargg) reported

    @RogersHelps It’s insane. All the call centre people have such thick accents, you cannot even understand them!!! Shameful to not support Canada and have call centers in India. Nothing resolved. 1 hr on hold each time

  • JeremyM74626730
    Jeremy M (@JeremyM74626730) reported

    @AmanRattanpalX @Rogers Never believe them. Was paying close to $200 a month for internet (no cable) as an existing customer - no reductions. Switched and when I called to cancel, they offered me $65 a month if I signed a locking in contract for 3 years, where they could increase it back at will

  • BKOttawa
    Brian Kusiewicz (@BKOttawa) reported

    @RogersHelps It was tied to canceling internet and TV services. Charging $745.80 after 20+ years as a customer feels excessive, especially when competitors cap these fees far lower. I’m asking Rogers to review this situation and provide a fair resolution for a long-time customer.

  • laurenrjacobs
    ✡Lauren Jacobs✡ (@laurenrjacobs) reported

    @RogersHelps But it's not a new service and it literally says I can get it via live chat at the link I shared. I'm keeping the same sim card and putting it into a new device and changing my plan, much like if I bought a new phone and wanted a new plan. This is so frustrating.

  • maiti65
    yeah right (@maiti65) reported

    @RogersHelps Worst service ever!! Can’t get a technician for 3 days