Rogers outages and service status in Whitby, Ontario

Problems in the last 24 hours in Whitby, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Whitby, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Whitby, Ontario

The most recent Rogers outage reports came from the following cities: Oshawa, Ajax, and Pickering.

City	Problem Type	Report Time
Oshawa	Internet	12 hours ago
Oshawa	TV	1 day ago
Oshawa	TV	1 day ago
Oshawa	TV	2 days ago
Oshawa	Wi-fi	4 days ago
Oshawa	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Whitby, Ontario

Latest outage, problems and issue reports in Whitby and nearby locations:

• 
  The Old Techie (@theoldtechie) reported 59 seconds ago from Oshawa, Ontario

  @RogersHelps Honey it’s not my account. I’m not your customer. It’s installations all over my neighborhood.

• 
  George (@yyzatc) reported 4 minutes ago from Pickering Village, Ontario

  @fordnation Ok. It’s been 9 hours now without internet, cable and very slow LTE. We are paying a small fortune to have these services. Maybe start with @rogers first

• 
  Stephen Roberts (@undertaker9999) reported 5 minutes ago from Whitby, Ontario

  @Rogers @RogersHelps I have you guys are planing to launch a fresh website that doesn't include flash for the ignite tv online since major browsers are ending flash support at the end of 2020

• 
  ThatCanadianSOB (@ThatCanadianSOB) reported 7 minutes ago from Oshawa, Ontario

  @RogersHelps @rogerrwireless wtf. All ight all morning. This is bull ****. NO PHONE ALMOST 12 HOURS. WTF

• 
  Sarah Lake-Mitchell (@lakemitchells) reported 19 minutes ago from Oshawa, Ontario

  @RogersHelps I just want to know if there are ignite internet issues in my area. I am now on hold on chat. I have no way of knowing if I'm really on hold. It's just silence.

• 
  Dan - SPFC Toronto (@dgc_to) reported 23 minutes ago from Whitby, Ontario

  So I called @Rogers months ago to downgrade my TV Plan. They are now cutting channels, such as HGTV without notice and indirectly forcing me to get back to the previous plan. I am cancelling this SHIT as soon as I have another internet provider installed.

• 
  Roland Schlichting (@ajaxgolfer) reported 28 minutes ago from Ajax, Ontario

  @RogersHelps question. If I have ignite internet and want to watch the tv using ignite smartstream, do I have to be an ignite tv customer?

• 
  Steve Kee 🎤 (@steve_kee) reported 32 minutes ago from Whitby, Ontario

  Wow @RogersHelps — now just over 2 hours on hold for Ignite help. Is this @RogersHelps or Rogers hiding? Hello???

• 
  Mersey (@marklee328) reported 33 minutes ago from Ajax, Ontario

  @RogersHelps how does a long time customer get a decent deal??

• 
  Corinne (@Thumper2205) reported 35 minutes ago from Oshawa, Ontario

  @RogersHelps Spotty Tv and no internet. Tried rebooting multiple times, still nothing, yet the system says everything is fine, connected and there are no outages in my area. I'm losing the equivalent of three work days because of this. Please help.

• 
  Anthony W (@Karate_4Life) reported 35 minutes ago from Oshawa, Ontario

  @RogersHelps I did try that and not working as well as no tv!!

• 
  Greg Armstrong (@armstrong69greg) reported 35 minutes ago from Oshawa, Ontario

  Dear @Rogers I’ve now been without cell & internet service for 14 hours. I fully believe you will be providing some kind of credit for my inconvenience as I can’t reach anyone unless I’m on WIFI. PS that’s x two as my wife is a nurse at work on a 12 hours shift and can’t contact

• 
  #RideJamesRide (@RideJamesRide) reported 40 minutes ago from Whitby, Ontario

  Called customer SVC just now and after 3 handoff I finally get the specialized Ignite tech support. Dude says to reboot modem and hangs up on me. Nice. Rethinking this decision. @Rogers

• 
  Vagabond Soul (@BobRodkin) reported 40 minutes ago from Oshawa, Ontario

  Finally did. After going at @RogersHelps the past couple years for terrible RocketHub service and costs, we finally pulled the plug on our home internet. Just couldn’t justify $200+/month for slow, spotty service.

• 
  Mike Widdis (@ShaniaTwain1Fan) reported 41 minutes ago from Oshawa, Ontario

  @RogersHelps how did the cable tv problem begin anyway in the last little while

• 
  Anthony W (@Karate_4Life) reported 42 minutes ago from Oshawa, Ontario

  Anyone else experiencing a @Rogers outage in #oshawa?

• 
  Jessica Cassel (@blackcassel) reported 43 minutes ago from Oshawa, Ontario

  Hi Team @RogersHelps. My internet seems to be down today. Can I get some help to look into this, please?

• 
  Roland Schlichting (@ajaxgolfer) reported 43 minutes ago from Ajax, Ontario

  @RogersHelps my internet bill just went up 32% (+$30) month over month. This is not cool. My service has not change. Can you please help. I’ve been a customer for 30 years.

• 
  Gilbert Ngabo (@dugilbo) reported 46 minutes ago from Whitby, Ontario

  Okay @RogersHelps my home has been without internet for nearly three days. Tech support promised but hasn't arrived yet. What gives??

• 
  George (@yyzatc) reported 56 minutes ago from Pickering Village, Ontario

  Ok @RogersHelps It’s been 9 hours now without internet, cable and very slow LTE. We are paying a small fortune to have these services. The least you can do is provide them.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jennifer Leigh (@WriteLinesInk) reported 7 minutes ago

  @RogersHelps And yet the connecting families doesn't know about it because you don't report when you are starting to carry that customer with the government's connecting families program. Which is essentially illegal. Not you not Rogers. Neither have registered me and CF number

• 
  chris (@whiteboywork) reported 8 minutes ago

  @Rogers and yet again it has gone down either your service is not what it claims to be or you sent us a trash router

• 
  skhp 🇨🇦 (@skhp_) reported 10 minutes ago

  @Rogers why has service been so slow or non existent the last couple days in the GTA?

• 
  Cody Tilbury (@TilburyCody) reported 10 minutes ago

  @RogersHelps Issue stemmed from you increasing my internet bill by over 250% I’m on auto pay and wireless billing … I don’t look at my bill … until there are inconsistencies. Internet deal ended … charged an extra 100+ … I can they’re like oh ya we can renew it but it’ll be 5 more than before … ok whatever can you please reverse that charge last month … oh no that’s not Roger’s fault it’s impossible for them to credit me … shame on me for not paying enough attention while willfully handing my money over to you every month. I asked if the deal was available to renew when would they just automatically do it for me … we’ll be sure sir you may be unhappy with that deal … so the solution with me being unhappy with a $5 increase, is simply increasing the bill by over $100 ? 🤡 🌎 Wasted a ton of time there … then a couple days later… I get a new Xfinity box … this wasnt communicated to me … but I was told I have to send the old one back Well guess what the remote for the new one doesn’t work So I spend an hour requesting a new remote I get the new remote … they sent me a remote for the old box … perfect back to support I go Then I get this absolute buffoon depicted above the other day, Who I’m quite sure could be replaced by a chat bot from 5 years ago if we’re being completely honest. Wastes more of my time… I don’t have an hour every day to wait around in a chat Que or on hold So now I have an old box that works but needs to be returned or you’ll bill me as well as 2 remotes. And a new box that can’t be used because the remotes dead … and a lack of time / confidence to deal with an ungodly amount of incompetence

• 
  Immad Allawala (@AllawalaImmad) reported 13 minutes ago

  @RogersHelps For the record Eric you were super wrong the agent was a great guy but as it turns out my address isn't set up for Rogers all something which could've been communicated in two minutes if you had the decency to just check what my issue was instead of doing nothing @RogersHelps

• 
  Graig Carlson (@GraigCarlson) reported 14 minutes ago

  Good news we finally got on the phone with @Rogers and they created another ticket #. And maybe someone will contact us in the next couple days with a resolution. Could you imagine if a small business took 2 weeks to resolve an over night shipping issue?

• 
  For NL (@ForNL6) reported 14 minutes ago

  Had to delete @Rogers, not putting that rainbow **** on my phone with your app.

• 
  dat rich dude (@whodis874) reported 16 minutes ago

  Leaving @Rogers once I get them to give me two months credit for dropping wifi for an entire month and the same with the phone. Your customer service is trash, at least provide a good product you scambags

• 
  Bonnie Lee (@stitchlady) reported 20 minutes ago

  @RogersHelps is there anyone available to help with a technical problem?

• 
  BlindLiberalism (@BlindLiberalism) reported 23 minutes ago

  @RogersHelps hello I need help. No one is following up with me when I submit to make a complaint via the Roger’s contact form.