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Rogers outages and service status in Whitby, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Whitby, including 1 direct report.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 12, 4:08 PM EDT.
  • 67% TV (67%)
  • 25% Internet (25%)
  • 4% Wi-fi (4%)
  • 2% Total Blackout (2%)
  • 2% Phone (2%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Whitby, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Whitby, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 13: Problems at Rogers

Rogers is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Whitby, Ontario

The most recent Rogers outage reports came from the following cities: Oshawa, Ajax, Pickering, and Whitby.

CityProblem TypeReport Time
Oshawa TV 21 hours ago
Oshawa TV 2 days ago
Ajax Internet 2 days ago
Oshawa Internet 2 days ago
Oshawa Internet 3 days ago
Pickering Total Blackout 4 days ago

Nearby cities with recent reports

Oshawa

9 recent signals

21 hours ago
Ajax

1 recent signals

2 days ago
Pickering

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Whitby, Ontario

Latest outage, problems and issue reports in Whitby and nearby locations:

  • dugilbo
    Gilbert Ngabo (@dugilbo) reported from Whitby, Ontario

    Okay @RogersHelps my home has been without internet for nearly three days. Tech support promised but hasn't arrived yet. What gives??

  • BobRodkin
    Vagabond Soul (@BobRodkin) reported from Oshawa, Ontario

    Finally did. After going at @RogersHelps the past couple years for terrible RocketHub service and costs, we finally pulled the plug on our home internet. Just couldn’t justify $200+/month for slow, spotty service.

  • EVAsKarma
    eva (she/her) (@EVAsKarma) reported from Whitby, Ontario

    Got email from @Rogers CEO w many promises BUT service is unacceptable. Constant interruptions 2-3x/day at any & all hours of the day. Bounced between customer service and tech support until internet reconnects. The full bill arrives on time, with no interruptions.

  • momof3greatboyz
    Denise Robinson (@momof3greatboyz) reported from Whitby, Ontario

    @TheMacDonell4 @RogersHelps Same here out in Whitby! My oldest was in the middle of his online midterm and we had to shut everything else off songs could finish with some connectivity! Worst decision we ever did was change to Ignite with Rogers!!!!

  • theoldtechie
    The Old Techie (@theoldtechie) reported from Oshawa, Ontario

    @RogersHelps Honey it’s not my account. I’m not your customer. It’s installations all over my neighborhood.

  • carlaaviva
    Carla Aviva Rudberg (@carlaaviva) reported from Pickering Village, Ontario

    @RogersHelps is Pickering in an outage? I’m on data (and almost out of it) to see why my home wifi isn’t working. We have 2 adults that need to be online for work!

  • marklee328
    Mersey (@marklee328) reported from Ajax, Ontario

    @mmaggiewongg @Rogers Two weeks!!! Holy shit!! That's two weeks too long. Unacceptable

  • Karate_4Life
    Anthony W (@Karate_4Life) reported from Oshawa, Ontario

    @RogersHelps I did try that and not working as well as no tv!!

  • ComicCanuck
    Northblade (@ComicCanuck) reported from Oshawa, Ontario

    @RogersHelps so far on hold for 2:45:13 while trying to speak to a human being about my account, how bad is your world that no one in any Province is answering the phone??

  • ajaxgolfer
    Roland Schlichting (@ajaxgolfer) reported from Ajax, Ontario

    @RogersHelps please please help. I live in south AJAX and the internet is so very weak. I am trying to work from home during this pandemic but can even do my skype calls. I have your best modem and very expensive unlimited internet package. Please please help

  • bastienkoert
    bastien koert (@bastienkoert) reported from Pickering Village, Ontario

    @RogersHelps what terrible customer service. I called to do a hardware upgrade and the first guy steers to me to a decent phone for $0 for my 4 plans. 3rd person take $0 and makes it $550 plus activation.

  • lakemitchells
    Sarah L-M 🐀 (@lakemitchells) reported from Oshawa, Ontario

    @RogersHelps I've been told that someone is going to call me 2 times this week on 2 different days and I haven't heard a peep. I just want to upgrade my phones! Are you able to help?

  • monique4ajax
    Monique Hughes (@monique4ajax) reported from Pickering Village, Ontario

    @RogersHelps I lost service for about 3 minutes with my ignyte TV during this game 7. Please make sure this doesn't happen again My stress levels are already high #Raptors #RogersTv

  • d3lfonic
    Lendl Neil (@d3lfonic) reported from Pickering Village, Ontario

    Man. @RogersBiz website is so bad. I’m trying figure out info so that me and Mia can do hardware upgrades but it won’t let me. @Rogers you’re making it really hard to spend my money with you.

  • undertaker9999
    Stephen Roberts (@undertaker9999) reported from Whitby, Ontario

    @Rogers @RogersHelps I have you guys are planing to launch a fresh website that doesn't include flash for the ignite tv online since major browsers are ending flash support at the end of 2020

  • lakemitchells
    Sarah Lake-Mitchell (@lakemitchells) reported from Oshawa, Ontario

    @liannapisani @Rogers @RogersHelps @Raptors Mine also doesn't work but im in Oshawa

  • steve_kee
    Steve Kee 🎤 (@steve_kee) reported from Whitby, Ontario

    Wow @RogersHelps — now just over 2 hours on hold for Ignite help. Is this @RogersHelps or Rogers hiding? Hello???

  • Davidshawn64
    David Bass 🇨🇦🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹☮️ (@Davidshawn64) reported from Whitby, Ontario

    @Rogers Rogers should be more concerned about living up to your commercials your internet tv and cell are no where near the most reliable I don't know how many times I've had call about my signal and your customer service is crap they do not make things clear about packages

  • AleenaZ
    aleena mazhar (@AleenaZ) reported from Whitby, Ontario

    @RogersHelps is there internet connectivity issues in Whitby? My internet is going on and off...

  • ThatCanadianSOB
    ThatCanadianSOB (@ThatCanadianSOB) reported from Oshawa, Ontario

    @RogersHelps is your service up? No service oshawa

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • _slime_man
    White Morpheus (@_slime_man) reported

    @RogersHelps Doesn't matter though I've already had to come home and **** up my entire day for this, thanks!

  • RiseN_Guard
    R@X (@RiseN_Guard) reported

    @Rogers You make it easy to sign up for CRAVE tv and impossible to get rid of it. I'm furious!!! There is no way that I can find to cancel the stinkin channel. FIX THIS.

  • HomieYak
    Homer (@HomieYak) reported

    @RogersHelps .... and u was just hung up on after a little over 2 hours with a message that said that they cant take my call right now and to call back later. How can I be in the queue for that long, being told "there is a bit of a wait" and then after all that, just hang up on me!

  • MrGitz
    Mr. Gitz (@MrGitz) reported

    @RogersHelps I cannot log in to “my Rogers” on the Roger’s website. Is the service down?

  • PistolP50122591
    Peter 🇨🇦🇮🇹 (@PistolP50122591) reported

    @Rogers I’m sick and tired of my Roger’s Ignite ALWAYS going down. Wifi is working! WTF!!!! I guess it is time to call Bell

  • Noeticwanderer
    TimeTraveleRuss (@Noeticwanderer) reported

    @RogersHelps Calling again. I did end my account with Roger's last August... an account I had since 1987 when I got my first mobile phone. After 38 years of being a loyal Roger's customer I finally had enough and have transferred my number to a new service provider.

  • dannygalea99
    Danny Galea (@dannygalea99) reported

    @ShamsCharania @Rogers owners of the Raptors should never be forgiven for letting Masai go.

  • MattDeLuco
    Matt DeLuco (@MattDeLuco) reported

    @Rogers $80 to add an Apple Watch to my plan is beyond unreasonable. Do you incur some cost to add the watch, like some kind of technical licensing to add devices to the network, or are you just gouging customers?

  • Lunar_Dusk
    Luminier (@Lunar_Dusk) reported

    @RogersHelps I am currently residing in Vietnam. On April 10th, I contacted your call center to settle the remaining balance in full and requested to cancel my account. However, the final payment has still not been processed, which is preventing me from closing my Canadian bank account.

  • eristheslayer
    eris (@eristheslayer) reported

    @bcrawfordjr @Garnet_2203 @Rogers Recession is here. They will NEVER admit it