Rogers Outage in Whitby, Ontario

@RogersHelps Your service is a bad joke.

@RogersHelps an employee at a Rogers store told me putting my phone in airplane mode can sometimes fix problems. Is this true? Why? She didn't know why, just gave me that tip. I was having trouble listening to music apps when she told me to do that.

@Rogers is Rogers down? Even website is acting weird. Can't use ignite either.

@RogersHelps question. If I have ignite internet and want to watch the tv using ignite smartstream, do I have to be an ignite tv customer?

@RogersHelps Is there an internet outage in East York in Toronto? Woke up to no internet this morning 🙄

@RogersHelps @Rogers can anyone at your company please fix my ignite tv box? I was told 3 weeks ago it was sent out and still nothing. Wtf am I paying for? Like seriously #big3crap #ignitecrap #frustrating

@RogersHelps They seem to have a script. Fill out a form. What the serial number. Let me zap it. Hmmm isn’t working. I’ll send a new box. New box not working? Doors? It’s not connecting. Let me zap it. Hmmmm we need to send a technician.

@RogersHelps Not getting much help there

So @RogersHelps can I get some help with this bum replacement box you sent me?

@RogersHelps is Pickering in an outage? I’m on data (and almost out of it) to see why my home wifi isn’t working. We have 2 adults that need to be online for work!

Hi @Rogers I have been trying to reach out to customer care support and kept on waiting and even if get to reach someone they will make you reach who is unreachable. literally ur Wifi service sucks nd can't even go 2 any meetings😑 time for change @Sumanthumesh25

@Rogers internet service is down. What is happening?!

On god if you’re Canadian stay away from @RogersHelps. Go to Telus or Bell Every other provider is better, TRUST ME. By far the worst cellular provider

How many Rogers techs does it take to fix the internet? I’m not sure but it’s more than 10. #internetoutage @RogersHelps

@RogersHelps Internet down in Mimico/Etobicoke or is it just me?

@RogersHelps CRA scam has been using my number. How do I get this stopped?? Help!!!

Please PLEASE fix the internet consistency @RogersHelps! I need it to take phone calls and it keeps cutting down on and off! I do NOT have time to DM. This has been recurrent since an outage on Monday, so it must be an issue in the neighborhood. Postal code M4K 2H1

@RogersHelps fyi…when you are angry about a product you are paying for and not getting good quality product…trying to up sell the customer on more isn’t the way to go. Try helping to fix the problem for the customer that isn’t going to cost them more. We aren’t just $ signs

.@Rogers When Bell subcontractors bury fibe on people's lawns/ inevitably chop Rogers cable, is there any accountability on their part? 3 kids were just booted off online classes/ I can't work as they indiscriminately chop the lawn. Shouldn't a Roger's truck follow /fix?

Can someone help me out ? @Rogers @RogersHelps

@Rogers Over the course of the entire pandemic your wifi service has been horrible randomly losing connection constantly it wouldn’t be such a issue but the fact that I’m paying $100 a month for wifi connection that barely holds up doesn’t really scream number 1 in Canada to me.

@RogersHelps hello. Is there an outage in Woodstock Ontario

@RogersHelps no internet in L4W area of mississauga. What's the issue and when will this be resolved?

@Rogers You guys have the worst internet-wifi and I’m tired of calling to get it fixed, and I’m in a contract 🙄😩

@michaelsecom @RogersHelps Mine worked, but generally speaking rogers is garbage. Poor service terrible customer service.

Got another Q, @RogersHelps : No longer receiving CNBC - U.S. programming. Switched to the “World” broadcast sometime between Friday & Monday. Did a carriage agreement expire/change? Just curious. Thanks. (In Ottawa. Ignite customer. Up earlier than most.)

@Rogers NO. Let’s Rephrase - due to Content rights Rogers viewers will see CNBC world. Why didn’t Rogers advise viewers that we would miss 2 weeks? Spoke to Customer service live and chat- both lying about DDOS. #RogersCNBC

@Rogers @Rogers says No CNBC live no Shepard Smith. No notice to viewers just another Rogers customer disservice to their loyal client base. #rogersCNBC

@Rogers Clearly the No1, with no service in the last 24 hours and no ETA of service being restored, so done with @Rogers !!!!

CNBC live has been down for two days @Rogers responded to @FrankSirianni that it is down for duration of the Olympics because of content rights. True or False? #RogersCNBC