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Rogers outages and service status in Whitby, Ontario

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Full Outage Map
  • Rogers generated 3 outage signals in the last 24 hours around Whitby, including 3 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Phone.
  • The most recent signal from this area was received Jul 3, 9:53 PM EDT.
  • 48% Internet (48%)
  • 33% TV (33%)
  • 11% Phone (11%)
  • 4% E-mail (4%)
  • 4% Wi-fi (4%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Whitby, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Whitby, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Whitby, Ontario

The most recent Rogers outage reports came from the following cities: Oshawa, Ajax, and Pickering.

CityProblem TypeReport Time
Oshawa Phone 17 hours ago
Ajax Phone 17 hours ago
Ajax Phone 18 hours ago
Ajax Internet 2 days ago
Oshawa E-mail 4 days ago
Oshawa Internet 11 days ago

Nearby cities with recent reports

Ajax

3 recent signals

17 hours ago
Oshawa

2 recent signals

17 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Whitby, Ontario

Latest outage, problems and issue reports in Whitby and nearby locations:

  • lakemitchells
    Sarah Lake-Mitchell (@lakemitchells) reported from Oshawa, Ontario

    @RogersHelps I did access it through the website no issue

  • effy_terry
    Organize That (@effy_terry) reported from Whitby, Ontario

    @RogersHelps I have been trying to resolve an issue since 2pm today. I need to unlock a phone and that department says its not a Rogers phone which is a lie. The phone is my moms who is a senior and needs it for safety reasons. Rogers is the most painful company to deal with.

  • _Lenito
    Lenito (@_Lenito) reported from Whitby, Ontario

    @Paris__G @RogersHelps I missed first half cuz my crap ignite has been nothing but problems. Once this playoffs is done @Rogers has lost me... To top it off tech came into my home and stole a game from my kids

  • farry20
    Farah Sadiq (@farry20) reported from Ajax, Ontario

    @Rogers my and my husband's mobile network is not working since this morning, so hard to connect to my work and my kid's day care

  • carlaaviva
    Carla Aviva Rudberg (@carlaaviva) reported from Pickering Village, Ontario

    @RogersHelps is Pickering in an outage? I’m on data (and almost out of it) to see why my home wifi isn’t working. We have 2 adults that need to be online for work!

  • dugilbo
    Gilbert Ngabo (@dugilbo) reported from Whitby, Ontario

    Okay @RogersHelps my home has been without internet for nearly three days. Tech support promised but hasn't arrived yet. What gives??

  • doughill58
    🇨🇦 Doug Hill 🇨🇦 (@doughill58) reported from Pickering Village, Ontario

    Just got an email from the CEO of @Rogers saying their whole system was down on Friday due to a technical glitch & he's going to credit me for Friday. That works out to about $13.50. I wasn't able to email or call any customers for 26 hrs. Maybe a class action is needed instead.

  • mmuthura
    Michael Muthurajah (@mmuthura) reported from Oshawa, Ontario

    @RogersHelps hi guys , is there some sort of service going in Oshawa , the internet , tv and phone lines are all down , please advise

  • undertaker9999
    Stephen Roberts (@undertaker9999) reported from Whitby, Ontario

    @Rogers @RogersHelps I have you guys are planing to launch a fresh website that doesn't include flash for the ignite tv online since major browsers are ending flash support at the end of 2020

  • adamnixon1987
    Adam Nixon (@adamnixon1987) reported from Oshawa, Ontario

    @OHLHockey @Oshawa_Generals @Rogers @RogersHelps @ROGERStvDurham Complete FREAKING JOKE!!! It’s bad enough we don’t get over half of the away games on now they can’t even air home games.

  • oshawa5
    oshawa5 (@oshawa5) reported from Oshawa, Ontario

    Rogers not working anyone else @RogersHelps @ROGERStvDurham

  • EVAsKarma
    eva (she/her) (@EVAsKarma) reported from Whitby, Ontario

    Got email from @Rogers CEO w many promises BUT service is unacceptable. Constant interruptions 2-3x/day at any & all hours of the day. Bounced between customer service and tech support until internet reconnects. The full bill arrives on time, with no interruptions.

  • SherriStocks
    Pepper Redcastle (@SherriStocks) reported from Whitby, Ontario

    @TOareaFan @TELUS @Bell @Rogers Yah. Now instead of making a shit tonne of money, they’re only making a butt load of money!

  • yyzatc
    George (@yyzatc) reported from Pickering Village, Ontario

    Ok @RogersHelps It’s been 9 hours now without internet, cable and very slow LTE. We are paying a small fortune to have these services. The least you can do is provide them.

  • yyzatc
    George (@yyzatc) reported from Pickering Village, Ontario

    @RogersHelps Ok. It’s been 9 hours now without internet, cable and very slow LTE. We are paying a small fortune to have these services. The least you can do is provide them.

  • marklee328
    Mersey (@marklee328) reported from Ajax, Ontario

    @mmaggiewongg @Rogers Two weeks!!! Holy shit!! That's two weeks too long. Unacceptable

  • ajaxgolfer
    Roland Schlichting (@ajaxgolfer) reported from Ajax, Ontario

    @RogersHelps please please help. I live in south AJAX and the internet is so very weak. I am trying to work from home during this pandemic but can even do my skype calls. I have your best modem and very expensive unlimited internet package. Please please help

  • yyzatc
    George (@yyzatc) reported from Pickering Village, Ontario

    Hey @Rogers disappointed in your service. 1 hour of my time setting up internet and waiting for modem delivery. By the 3rd day I call back and order not processed. Another hour of my time and we schedule an install. Only to find out servers down and I have to reschedule again.

  • gypsidio
    dio 🇨🇦☮️☯️🇺🇦 (@gypsidio) reported from Oshawa, Ontario

    @SherriTelenko @RogersBiz @RogersHelps My Rogers service, cable TV is down now. Just as we were watching the Queen's funeral service. I am hoping it's just a short glitch.🤔🙁🤨

  • Duncarin01
    Duncarin🇨🇦 (@Duncarin01) reported from Oshawa, Ontario

    No wifi or cable... holy shit @RogersHelps the game is on tonight!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • ChibuzoNwankwo2
    Chibuzo Nwankwo (@ChibuzoNwankwo2) reported

    I was on phone yesterday for good 4hrs trying to get the @Rogers customer care team guys for my home internet issue, no one picked. Went to live chat, the fellow said they can only help through the care team department. That's after being no 190 on queue. Today 3hrs @RogersHelps

  • CaroleGagne108
    Carole Gagne (@CaroleGagne108) reported

    @RogersHelps I am filing @CCTS Complaint since I have been requesting a WRITTEN FORM of services cancellation for 4 days now...by yext or gmail and NADA

  • gcharach
    Gayle Charach (@gcharach) reported

    @RogersHelps Of course. And I know there is an outage… both from your website and inside my house! But your support folks have zero information to offer. There have been no emails or texts from you to update affected customers. This is very, very poor customer service.

  • kaleemullah19
    kaleemullah (@kaleemullah19) reported

    @Rogers I’m extremely disappointed with the service I’ve received. My Rogers Home Internet has been completely down for the past 2 days (flashing orange light on the modem). I work from home and was forced to take leave from work because of this outage. I spent over 2 hours waiting for support, multiple calls, and finally a ticket was created (Reference: i2598853033). Despite explaining that this outage is impacting my job, I was told the earliest technician appointment is Monday. I was also informed that any compensation will only be discussed after the technician visit. Who will compensate me for the leave I had to take from work and the inconvenience caused by this prolonged outage? I expect this case to be escalated and resolved as soon as possible.

  • sethni20
    Nikhil s (@sethni20) reported

    @Rogers I'm extremely disappointed. I tried calling 1-888-764-3771 to cancel, but I've been on hold for over an hour with no response. Is this the level of customer service customers should expect?I want to cancel all of the services immediately. Please contact me here

  • dawnthehorizon
    sarah (@dawnthehorizon) reported

    @RogersHelps I understand how that may work for just making calls. But if my boyfriend or friends only receive texts via SMS or RCS, but I have no service to text them, how would me using wifi work? Because I’ve tried and it doesn’t send the texts

  • ayym
    Anne Proctor-Counter🇨🇦 (@ayym) reported

    @RogersHelps Can you confirm if Roger's has a legit campaign going on, subcontracted to a third party? That would help me to know if this is a scam

  • MitchBeaus
    M B (@MitchBeaus) reported

    @Rogers Wow its nice to see you don't value existing business of a decades long customer at all, but a new customer can save almost 40% 👎 2 hours of phone calls for nothing, thank you and have a nice weekend.

  • marisaallen123
    Marisa Allen (@marisaallen123) reported

    @RogersHelps @SNCTrader Constant issues trying to connect. Multiple times calling today only to be disconnected because they had too many callers. Makes you think what the heck is going on!

  • chinojosa09
    Cristina Hinojosa (@chinojosa09) reported

    @RogersHelps Is there an internet outage in the K2L 5E1 area? My connection is completely down and phone wait times are over 40 minutes. Please advise