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Rogers outages and service status in Whitby, Ontario

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Whitby, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 14, 10:25 AM EDT.
  • 76% TV (76%)
  • 18% Internet (18%)
  • 4% Wi-fi (4%)
  • 2% Total Blackout (2%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Whitby, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Whitby, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 16: Problems at Rogers

Rogers is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Whitby, Ontario

The most recent Rogers outage reports came from the following cities: Oshawa, Ajax, Pickering, and Whitby.

CityProblem TypeReport Time
Oshawa TV 2 days ago
Ajax TV 3 days ago
Oshawa TV 3 days ago
Oshawa TV 3 days ago
Oshawa TV 4 days ago
Oshawa TV 5 days ago

Nearby cities with recent reports

Oshawa

8 recent signals

2 days ago
Ajax

2 recent signals

3 days ago
Pickering

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Whitby, Ontario

Latest outage, problems and issue reports in Whitby and nearby locations:

  • steve_kee
    Steve Kee 🎤 (@steve_kee) reported from Whitby, Ontario

    Wow @RogersHelps — now just over 2 hours on hold for Ignite help. Is this @RogersHelps or Rogers hiding? Hello???

  • Rajendra
    Rajendra Singh (@Rajendra) reported from Ajax, Ontario

    Switched my cellphone service from @TELUS to @Rogers because Rogers gave me a deal and Telus couldn't.

  • monique4ajax
    Monique Hughes (@monique4ajax) reported from Pickering Village, Ontario

    @RogersHelps I lost service for about 3 minutes with my ignyte TV during this game 7. Please make sure this doesn't happen again My stress levels are already high #Raptors #RogersTv

  • cathyincanada
    Catherine Kelly-Brown (@cathyincanada) reported from Whitby, Ontario

    @RogersHelps Eligible but after saving details to return to later (1) I cannot locate those details and (2) consistently given a Welcome Back Existing Customer pick-a-phone page when selecting the verification code email link. I'm not a wireless customer yet, just internet/TV/home phone.

  • alwaysbeforever
    foreveryoung 🇨🇦 (@alwaysbeforever) reported from Ajax, Ontario

    @RogersHelps watching Selma which I paid for and half way through I get told the on demand service isn’t working. Good thing I know the ending.

  • yyzatc
    George (@yyzatc) reported from Pickering Village, Ontario

    Hey @Rogers disappointed in your service. 1 hour of my time setting up internet and waiting for modem delivery. By the 3rd day I call back and order not processed. Another hour of my time and we schedule an install. Only to find out servers down and I have to reschedule again.

  • ShaniaTwain1Fan
    Mike Widdis (@ShaniaTwain1Fan) reported from Oshawa, Ontario

    @RogersHelps how did the cable tv problem begin anyway in the last little while

  • lakemitchells
    Sarah L-M 🐀 (@lakemitchells) reported from Oshawa, Ontario

    @RogersHelps I've been told that someone is going to call me 2 times this week on 2 different days and I haven't heard a peep. I just want to upgrade my phones! Are you able to help?

  • ComicCanuck
    Northblade (@ComicCanuck) reported from Oshawa, Ontario

    @RogersHelps so far on hold for 2:45:13 while trying to speak to a human being about my account, how bad is your world that no one in any Province is answering the phone??

  • RideJamesRide
    #RideJamesRide (@RideJamesRide) reported from Whitby, Ontario

    Called customer SVC just now and after 3 handoff I finally get the specialized Ignite tech support. Dude says to reboot modem and hangs up on me. Nice. Rethinking this decision. @Rogers

  • mmuthura
    Michael Muthurajah (@mmuthura) reported from Oshawa, Ontario

    @RogersHelps hi guys , is there some sort of service going in Oshawa , the internet , tv and phone lines are all down , please advise

  • lakemitchells
    Sarah Lake-Mitchell (@lakemitchells) reported from Oshawa, Ontario

    @RogersHelps how to I find if there is an internet issue in my neighborhood? I've lost connection maybe 8 times today.

  • doughill58
    🇨🇦 Doug Hill 🇨🇦 (@doughill58) reported from Pickering Village, Ontario

    @JacquiDelaney @Rogers Rogers will credit me for one day's lost service but how about the thousands in lost business even though they admitted it was their fault? I never thought I would switch to Bell but I'm likely going to make the switch as time consuming that will be.

  • LoulaMarch
    LoulaMarch (@LoulaMarch) reported from Whitby, Ontario

    @RogersHelps we’ve had no internet since Weds at 10am. A tech came Friday & said no service at our street box & that maintenance crew was coming by end of day Friday. No one showed. It’s Sunday and now @Rogers @rogershelp said they have no record of an order being putting in!?

  • MsDee73
    Diana 🇨🇦 (@MsDee73) reported from Oshawa, Ontario

    @RogersHelps Thank you for the quick reply, but that doesn't work. When I select "video input" the menu displays, but the arrows or seiect/ok button don't do anything.

  • Andreas_Wesley
    Andreas Wesley (@Andreas_Wesley) reported from Ajax, Ontario

    @CarryTelecom Internet not working in Ajax @Rogers

  • PineappleDigit
    Pineapple Digital (@PineappleDigit) reported from Whitby, Ontario

    @RogersHelps hello it is almost 48 hours since internet and cellular data is down. You guys suck and better fix it soon as you loose customers. Using Bell internet now at my neighbor!

  • farry20
    Farah Sadiq (@farry20) reported from Ajax, Ontario

    @Rogers my and my husband's mobile network is not working since this morning, so hard to connect to my work and my kid's day care

  • Tito_Simmons
    Cliff Simmons (@Tito_Simmons) reported from Ajax, Ontario

    @RogersHelps been on the phone for who knows how long just to deal with a billing issue! Are you all even open????

  • stasher87
    Chris Rochford (@stasher87) reported from Oshawa, Ontario

    Just wanted to thank @Bell_Support for taking my $150 a month for internet and it runs just like it did in 1997.... like shit!!! Oh best part is the $50 in data overages for wifi always being down!!! Help me @rogers #IHateBell

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • shynewsguy
    a (@shynewsguy) reported

    @RogersHelps Thanks for the reply, I appreciate you! Issue is resolved now. Please provide feedback to Roger's that if a client's services are down, the client needs to be informed. Rogers outage map was not working and no info from phone/chat support or AI Anna. Customers left in the dark

  • LeafsandJays97
    e-Kingcorey97 (@LeafsandJays97) reported

    @DaleDisill @MapleLeafs @Rogers They don't give a **** what you want there a multi billion dollar company they don't care what you have to say

  • crogGTA
    Chris (@crogGTA) reported

    @Rogers I'm a new customer within the last 3 months. I'm happy with my service. STOP CALLING ME AND ASKING TO ADD MORE. I. AM. NOT. INTERESTED. I've asked several times to be taken OFF your list and to STOP contacting me about it. Tonight's the third call in 3 days. HARASSMENT.

  • _slime_man
    White Morpheus (@_slime_man) reported

    @RogersHelps I'll be sure to give that a go when I have cell service again

  • mcmanus17
    Dman (@mcmanus17) reported

    @RogersHelps Yeah our house isn’t getting signal. The phone modem is down too.

  • jennvargg
    Jennifer Vargen (@jennvargg) reported

    @RogersHelps It’s insane. All the call centre people have such thick accents, you cannot even understand them!!! Shameful to not support Canada and have call centers in India. Nothing resolved. 1 hr on hold each time

  • eleanorpattern
    Eleanor (@eleanorpattern) reported

    @RogersHelps Messaging on behalf of my 90 year old great Auntie, her TV service has been down since this morning. Scarborough, On area. Any idea when services will be back up? Shes very concerned about missing Dateline!

  • KanavMehta7
    Kanav Mehta (@KanavMehta7) reported

    @Rogers @RogersHelps You guys are Canada's biggest telecommunication scammers. A work from home employee should never get Rogers internet. Lesson learnt! Pathetic company

  • NareshAjwani2
    Naresh Ajwani 🇨🇦 (@NareshAjwani2) reported

    @RogersHelps A customer should not have to act as a bridge between your customer care and business teams. The constant back-and-forth feels like being treated as a football rather than a valued customer.

  • leswilliams2
    Les Williams (@leswilliams2) reported

    Is there any company worse at customer service than @rogers ? I’m in a hospital and waited 2 hrs. to speak to a human before giving up.