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Rogers outages and service status in Whitby, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Whitby, including 1 direct report.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 6, 2:13 PM EDT.
  • 72% TV (72%)
  • 23% Internet (23%)
  • 4% Wi-fi (4%)
  • 2% Phone (2%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Whitby, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Whitby, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 6: Problems at Rogers

Rogers is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Whitby, Ontario

The most recent Rogers outage reports came from the following cities: Oshawa, Ajax, Pickering, and Whitby.

CityProblem TypeReport Time
Oshawa TV 5 hours ago
Oshawa TV 1 day ago
Oshawa TV 1 day ago
Oshawa Wi-fi 2 days ago
Oshawa TV 2 days ago
Ajax Internet 2 days ago

Nearby cities with recent reports

Oshawa

14 recent signals

5 hours ago
Ajax

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Whitby, Ontario

Latest outage, problems and issue reports in Whitby and nearby locations:

  • yyzatc
    George (@yyzatc) reported from Pickering Village, Ontario

    Hey @Rogers disappointed in your service. 1 hour of my time setting up internet and waiting for modem delivery. By the 3rd day I call back and order not processed. Another hour of my time and we schedule an install. Only to find out servers down and I have to reschedule again.

  • AleenaZ
    aleena mazhar (@AleenaZ) reported from Whitby, Ontario

    @RogersHelps is there internet connectivity issues in Whitby? My internet is going on and off...

  • lakemitchells
    Sarah Lake-Mitchell (@lakemitchells) reported from Oshawa, Ontario

    @RogersHelps I just want to know if there are ignite internet issues in my area. I am now on hold on chat. I have no way of knowing if I'm really on hold. It's just silence.

  • ThatCanadianSOB
    DisDadDatDad (@ThatCanadianSOB) reported from Oshawa, Ontario

    Thank you Mystery @RogersHelps call agent from Barrie so @Bell_Support told my 80yo mom to come on down to switch from #rogers to #Bell staff told us they can't do it. Tried calling bell 7 times from the store. Hang ups wrong transfers. Wasted 5 hr. All it took was 2 call Rogers

  • theoldtechie
    The Old Techie (@theoldtechie) reported from Oshawa, Ontario

    @RogersHelps Honey it’s not my account. I’m not your customer. It’s installations all over my neighborhood.

  • Btfsplk
    Joe (@Btfsplk) reported from Pickering Village, Ontario

    @rogershelps can you confirm no internet service in Pickering L1V

  • armstrong69greg
    Greg Armstrong (@armstrong69greg) reported from Oshawa, Ontario

    Dear @Rogers I’ve now been without cell & internet service for 14 hours. I fully believe you will be providing some kind of credit for my inconvenience as I can’t reach anyone unless I’m on WIFI. PS that’s x two as my wife is a nurse at work on a 12 hours shift and can’t contact

  • lakemitchells
    Sarah Lake-Mitchell (@lakemitchells) reported from Oshawa, Ontario

    @RogersHelps how to I find if there is an internet issue in my neighborhood? I've lost connection maybe 8 times today.

  • PineappleDigit
    Pineapple Digital (@PineappleDigit) reported from Whitby, Ontario

    @RogersHelps Fix the internet and cellular now in Whitby! You guys suck! Almost 2 days now and you can’t even get your **** right!

  • oshawa5
    oshawa5 (@oshawa5) reported from Oshawa, Ontario

    Rogers not working anyone else @RogersHelps @ROGERStvDurham

  • ComicCanuck
    Northblade (@ComicCanuck) reported from Oshawa, Ontario

    @RogersHelps so far on hold for 2:45:13 while trying to speak to a human being about my account, how bad is your world that no one in any Province is answering the phone??

  • effy_terry
    Organize That (@effy_terry) reported from Whitby, Ontario

    @RogersHelps I have been trying to resolve an issue since 2pm today. I need to unlock a phone and that department says its not a Rogers phone which is a lie. The phone is my moms who is a senior and needs it for safety reasons. Rogers is the most painful company to deal with.

  • Rajendra
    Rajendra Singh (@Rajendra) reported from Ajax, Ontario

    Switched my cellphone service from @TELUS to @Rogers because Rogers gave me a deal and Telus couldn't.

  • yyzatc
    George (@yyzatc) reported from Pickering Village, Ontario

    Ok @RogersHelps It’s been 9 hours now without internet, cable and very slow LTE. We are paying a small fortune to have these services. The least you can do is provide them.

  • undertaker9999
    Stephen Roberts (@undertaker9999) reported from Whitby, Ontario

    @Rogers @RogersHelps I have you guys are planing to launch a fresh website that doesn't include flash for the ignite tv online since major browsers are ending flash support at the end of 2020

  • dgc_to
    Dan - SPFC Toronto (@dgc_to) reported from Whitby, Ontario

    So I called @Rogers months ago to downgrade my TV Plan. They are now cutting channels, such as HGTV without notice and indirectly forcing me to get back to the previous plan. I am cancelling this SHIT as soon as I have another internet provider installed.

  • aeablue
    Angela Altass (@aeablue) reported from Oshawa, Ontario

    Internet & TV were out of commission Wednesday & they’re not working again today. Glad they fixed the problem long enough to watch @Raptors last night before this area got disconnected again this morning. #disconnected @Bell @Rogers

  • d3lfonic
    Lendl Neil (@d3lfonic) reported from Pickering Village, Ontario

    Man. @RogersBiz website is so bad. I’m trying figure out info so that me and Mia can do hardware upgrades but it won’t let me. @Rogers you’re making it really hard to spend my money with you.

  • Phoenix0317
    🌛🌕🌜Lisa 🌛🌕🌜 (@Phoenix0317) reported from Oshawa, Ontario

    @RogersHelps cable, internet, and phone all down - what's going on in Oshawa

  • adamnixon1987
    Adam Nixon (@adamnixon1987) reported from Oshawa, Ontario

    @OHLHockey @Oshawa_Generals @Rogers @RogersHelps @ROGERStvDurham Complete FREAKING JOKE!!! It’s bad enough we don’t get over half of the away games on now they can’t even air home games.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • IslandTesla
    Tesla Vancouver Island (@IslandTesla) reported

    @Rogers fix your ****

  • loosenedspirit
    logan (@loosenedspirit) reported

    @RogersHelps > once you are speaking with them what happened to support on social media?

  • CHINTANPATIDARX
    Chintan Patel (@CHINTANPATIDARX) reported from Peel, Ontario

    @Rogers Customers service is is 1/10. Get modem for internate not able to setup, already wasted morethan 2 hours in helpline to connect with live tech support. Wrost experience of my life

  • TheNutterDrawer
    Kats (@TheNutterDrawer) reported

    @RogersHelps Also, two different people answered and BOTH said they were not the “right” internet dept to help em. So after spending over 2 hours on hold I have to wait to be transferred a THIRD TIME. I don’t have another hour to waste on this BS.

  • HoneyboyWilson6
    Honeyboy Wilson (@HoneyboyWilson6) reported

    @RogersHelps are there any reported issues with the Xfinity app on FireTV? I can’t play anything live or recorded. Added and removed app, rebooted etc etc.

  • CrescendoCove
    Greg Weir (@CrescendoCove) reported

    @RogersHelps I've been through the ringer with the Credit Department, Customer Care, someone higher up in Customer Care. End result; I still have to pay, but I can launch a complaint against the first person I talked to--presumably to get her fired. She's the only one who was nice to me.

  • pianoteacherkim
    🍎 🍏 (@pianoteacherkim) reported

    @RogersHelps outage in Cityplace area downtown Toronto- I have reset the router but it has been out all day. Please advise.

  • rgross36
    BURNSY99 (@rgross36) reported

    WTF is that dude doing with his TONGUE in the FREAKY ad where he cries MUM? looks like he has saliva dripping off it. SICK man SICK what @ROGERS selling us?

  • Ch9seFan
    Matthew Kendrick (@Ch9seFan) reported

    @RogersHelps Hurry up and get this **** fixed. 4 days in a row now if random internet outages. 3rd time today since 10. Like 5 times yesterday. Had to watch half the race on Friday night on my phone cus the internet kept going out.

  • allkindsXO
    SG (@allkindsXO) reported

    @CGhembu @RogersHelps No solution