Rogers outages and service status in Whitby, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Whitby, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and TV.
- Internet (50%)
- Phone (38%)
- TV (13%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Whitby, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Whitby, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 31: Problems at Rogers
Rogers is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Whitby, Ontario
The most recent Rogers outage reports came from the following cities: Oshawa, and Ajax.
| City | Problem Type | Report Time |
|---|---|---|
 Oshawa
|
Internet | 10 days ago |
|
Oshawa
|
Internet | 10 days ago |
|
Oshawa
|
Internet | 14 days ago |
|
Ajax
|
TV | 22 days ago |
|
Oshawa
|
Phone | 28 days ago |
|
Ajax
|
Phone | 28 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Whitby, Ontario
Latest outage, problems and issue reports in Whitby and nearby locations:
-
Duncarin🇨🇦 (@Duncarin01) reported from Oshawa, OntarioNo wifi or cable... holy shit @RogersHelps the game is on tonight!
-
Roland Schlichting (@ajaxgolfer) reported from Ajax, Ontario@RogersHelps question. If I have ignite internet and want to watch the tv using ignite smartstream, do I have to be an ignite tv customer?
-
Sarah L-M 🐀 (@lakemitchells) reported from Oshawa, Ontario@RogersHelps I've been told that someone is going to call me 2 times this week on 2 different days and I haven't heard a peep. I just want to upgrade my phones! Are you able to help?
-
Angela Altass (@aeablue) reported from Oshawa, OntarioInternet & TV were out of commission Wednesday & they’re not working again today. Glad they fixed the problem long enough to watch @Raptors last night before this area got disconnected again this morning. #disconnected @Bell @Rogers
-
Lenito (@_Lenito) reported from Whitby, Ontario@Paris__G @RogersHelps I missed first half cuz my crap ignite has been nothing but problems. Once this playoffs is done @Rogers has lost me... To top it off tech came into my home and stole a game from my kids
-
Mersey (@marklee328) reported from Ajax, Ontario@mmaggiewongg @Rogers Two weeks!!! Holy shit!! That's two weeks too long. Unacceptable
-
#RideJamesRide (@RideJamesRide) reported from Whitby, OntarioCalled customer SVC just now and after 3 handoff I finally get the specialized Ignite tech support. Dude says to reboot modem and hangs up on me. Nice. Rethinking this decision. @Rogers
-
George (@yyzatc) reported from Pickering Village, Ontario@fordnation Ok. It’s been 9 hours now without internet, cable and very slow LTE. We are paying a small fortune to have these services. Maybe start with @rogers first
-
David Bass 🇨🇦🇬🇧🏴🇮🇹☮️ (@Davidshawn64) reported from Whitby, Ontario@Rogers You should be giving me a big discount I don't have mobile with you but I had to call again today and had spend way too much time on the phone AGAIN now my wifi is spotty I have zero tv because now we're trying a new box YOUR SERVICE IS ABSOLUTELY GARBAGE I may be canceling it
-
Corinne (@Thumper2205) reported from Oshawa, Ontario@RogersHelps Spotty Tv and no internet. Tried rebooting multiple times, still nothing, yet the system says everything is fine, connected and there are no outages in my area. I'm losing the equivalent of three work days because of this. Please help.
-
Phil (@VTwinKruzer) reported from Pickering Village, Ontario@RogersHelps Please explain to me why every 3 - 4 months, I check my mail on my phone before I go to sleep, just to find when I awake, that for some reason my @rogers account needs my password to sign in, & then says the password is wrong!? I am again locked out of my Rogers acct
-
LoulaMarch (@LoulaMarch) reported from Whitby, Ontario@RogersHelps we’ve had no internet since Weds at 10am. A tech came Friday & said no service at our street box & that maintenance crew was coming by end of day Friday. No one showed. It’s Sunday and now @Rogers @rogershelp said they have no record of an order being putting in!?
-
Gilbert Ngabo (@dugilbo) reported from Whitby, OntarioOkay @RogersHelps my home has been without internet for nearly three days. Tech support promised but hasn't arrived yet. What gives??
-
Stephen Roberts (@undertaker9999) reported from Whitby, Ontario@Rogers @RogersHelps I have you guys are planing to launch a fresh website that doesn't include flash for the ignite tv online since major browsers are ending flash support at the end of 2020
-
Catherine Kelly-Brown (@cathyincanada) reported from Whitby, Ontario@RogersHelps Eligible but after saving details to return to later (1) I cannot locate those details and (2) consistently given a Welcome Back Existing Customer pick-a-phone page when selecting the verification code email link. I'm not a wireless customer yet, just internet/TV/home phone.
-
Pineapple Digital (@PineappleDigit) reported from Whitby, Ontario@RogersHelps Fix the internet and cellular now in Whitby! You guys suck! Almost 2 days now and you can’t even get your **** right!
-
Andreas Wesley (@Andreas_Wesley) reported from Ajax, Ontario@CarryTelecom Internet not working in Ajax @Rogers
-
Pineapple Digital (@PineappleDigit) reported from Whitby, Ontario@RogersHelps @kirstiepaterson What teams all I see are Bell guys on the road and not even one from your crappy company. You already rip us off big time so better fix that damn problem in Whitby soon!
-
Organize That (@effy_terry) reported from Whitby, Ontario@RogersHelps I have been trying to resolve an issue since 2pm today. I need to unlock a phone and that department says its not a Rogers phone which is a lie. The phone is my moms who is a senior and needs it for safety reasons. Rogers is the most painful company to deal with.
-
The Old Techie (@theoldtechie) reported from Oshawa, Ontario@RogersHelps Honey it’s not my account. I’m not your customer. It’s installations all over my neighborhood.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Buzios (@Buzios16) reported@LoveMy7Wood @Rogers @RogersHelps We had Rogers cell "service"; the "service" was absolutely useless but even then it was superior to their hopelessly inept "customer service". After 1 year we refused to renew; I told the guy who was trying to convince me reup that I wouldn't take Rogers again if was free,
-
Antonina Banks (@antonina_b69872) reported@PierrePoilievre @Bell @Rogers SERVICE AND SERVICES PROVIDERS
-
Goug Dilmour (@CanadasLeafs) reported@rod_the_bod @Rogers Bell is just as bad, I didn't think Telus offered internet in my area.
-
Deepika Vani (@deepika_vani) reported@Rogers increased my phone plan without any notification or information and also I had my plan less than 6 months and they increased the charges. Now rogers don't respond to my calls or chat and the customer service is ridiculous.Cud someone get in touch with me so I can cancel?
-
Orange Cone (@CanadianPylon) reported@TELUSsupport @Rogers @Bell Cancel with Telus. Horrific customer support/ understanding. They just cost me 80k on a mortgage renewal. My credit card for autopay had expired, and I missed it. I’ll own that. My account went 30 days over, and when I got that notification I immediately rectified it, paid in full, and put in an updated CC number. They outright refuse to take the late payment off my credit report for the mistake. I am 51 years old. NEVER one late payment ever. This dropped my credit score 86 points, and now on my upcoming mortgage renewal I cannot get the preferred banking rate as it dropped my score below 800 as a result. The rate swing will cost me approximately 80k over 5 years and Telus outright refuses to help. I’ve been a loyal Telus customer for a decade paying 350+/month for all their service’s, and hold close to $100k in Telus stock and this is the treatment I am getting for an honest mistake. Use any other provider. I will make it my life’s mission to make sure nobody signs up with Telus going forward. Friends, family members and employees included. I’ve tagged Bell and Rogers on this so they can share it with others to use as marketing to win new customers and show how you don’t treat a long time customer.
-
Michael Gallo (@galloots1313) reported@cityofluv2020 @RogersHelps @Rogers Had to cancel. Going back to bell. Rinse and repeat.
-
Grittygirl88 (@grittygirl88) reported@CCTS_CPRST @Rogers Their customer care lines are continuously busy. Nobody is responding on phone call or on chat. This is pure denial of service. Now as the communication network is up their customer care is facing as outage.
-
Shawna R (@shawna_r80) reported@RogersHelps Since changing my plan, I’ve experienced intermittent delays receiving SMS messages on my line and other lines on my account. Please check for any provisioning issues related to the plan change and, if needed, escalate for further investigation.
-
justistruth (@justistruth) reported@SlapshotShibe @Rogers , @Sportsnet really sucks that you are taking away from the people out west. Edmonton, Calgary, Vancouver, big fan of the fan960. shame you closed it down. i listen and watch plenty from Bc. now you raise prices and even cut the coffee on the remaining people working. i am sad because this year i may not hear or see any Flames broadcasts or radio. Why would i want to support that? seriously considering not streaming. the quality is not good. yet you partnered with Prime this year. serious question here will the stream improve this year? i doubt it because i have not seen an improvement since i started streaming Flames games. oh well! i do hope you lose money this year. maybe then you will realize you need the people to support the product.
-
Jey (@Slxmjimmy69) reported@RogersHelps I've done everything, right now the service is absolutely terrible will most likely cancel my plan as I need to be able to call home and be able to be reachable incase of emergency