Rogers outages and service status in Whitby, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 2 outage signals in the last 24 hours around Whitby, including 2 direct reports.
- The most common problems reported in this area mention Internet, TV, and Phone.
- The most recent signal from this area was received Jul 3, 9:53 PM EDT.
- Internet (48%)
- TV (33%)
- Phone (11%)
- E-mail (4%)
- Wi-fi (4%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Whitby, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Whitby, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 5: Problems at Rogers
Rogers is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Whitby, Ontario
The most recent Rogers outage reports came from the following cities: Oshawa, Ajax, and Pickering.
| City | Problem Type | Report Time |
|---|---|---|
 Oshawa
|
Phone | 24 hours ago |
|
Ajax
|
Phone | 24 hours ago |
|
Ajax
|
Phone | 1 day ago |
|
Ajax
|
Internet | 2 days ago |
|
Oshawa
|
4 days ago | |
|
Oshawa
|
Internet | 11 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Whitby, Ontario
Latest outage, problems and issue reports in Whitby and nearby locations:
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Stephen Roberts (@undertaker9999) reported from Whitby, Ontario@Rogers @RogersHelps I have you guys are planing to launch a fresh website that doesn't include flash for the ignite tv online since major browsers are ending flash support at the end of 2020
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ThatCanadianSOB (@ThatCanadianSOB) reported from Oshawa, Ontario@RogersHelps @rogerrwireless wtf. All ight all morning. This is bull ****. NO PHONE ALMOST 12 HOURS. WTF
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Corinne (@Thumper2205) reported from Oshawa, Ontario@RogersHelps Spotty Tv and no internet. Tried rebooting multiple times, still nothing, yet the system says everything is fine, connected and there are no outages in my area. I'm losing the equivalent of three work days because of this. Please help.
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The Old Techie (@theoldtechie) reported from Oshawa, Ontario@RogersHelps Honey it’s not my account. I’m not your customer. It’s installations all over my neighborhood.
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LoulaMarch (@LoulaMarch) reported from Whitby, Ontario@RogersHelps we’ve had no internet since Weds at 10am. A tech came Friday & said no service at our street box & that maintenance crew was coming by end of day Friday. No one showed. It’s Sunday and now @Rogers @rogershelp said they have no record of an order being putting in!?
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Steve Kee 🎤 (@steve_kee) reported from Whitby, OntarioWow @RogersHelps — now just over 2 hours on hold for Ignite help. Is this @RogersHelps or Rogers hiding? Hello???
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Sarah Lake-Mitchell (@lakemitchells) reported from Oshawa, Ontario@liannapisani @Rogers @RogersHelps @Raptors Mine also doesn't work but im in Oshawa
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George (@yyzatc) reported from Pickering Village, Ontario@RogersHelps Ok. It’s been 9 hours now without internet, cable and very slow LTE. We are paying a small fortune to have these services. The least you can do is provide them.
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Mike Widdis (@ShaniaTwain1Fan) reported from Oshawa, Ontario@RogersHelps how did the cable tv problem begin anyway in the last little while
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Sarah Lake-Mitchell (@lakemitchells) reported from Oshawa, Ontario@RogersHelps I did access it through the website no issue
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#RideJamesRide (@RideJamesRide) reported from Whitby, OntarioCalled customer SVC just now and after 3 handoff I finally get the specialized Ignite tech support. Dude says to reboot modem and hangs up on me. Nice. Rethinking this decision. @Rogers
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Carla Aviva Rudberg (@carlaaviva) reported from Pickering Village, Ontario@RogersHelps is Pickering in an outage? I’m on data (and almost out of it) to see why my home wifi isn’t working. We have 2 adults that need to be online for work!
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Sarah Lake-Mitchell (@lakemitchells) reported from Oshawa, Ontario@RogersHelps how to I find if there is an internet issue in my neighborhood? I've lost connection maybe 8 times today.
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foreveryoung 🇨🇦 (@alwaysbeforever) reported from Ajax, Ontario@RogersHelps watching Selma which I paid for and half way through I get told the on demand service isn’t working. Good thing I know the ending.
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eva (she/her) (@EVAsKarma) reported from Whitby, OntarioGot email from @Rogers CEO w many promises BUT service is unacceptable. Constant interruptions 2-3x/day at any & all hours of the day. Bounced between customer service and tech support until internet reconnects. The full bill arrives on time, with no interruptions.
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oshawa5 (@oshawa5) reported from Oshawa, OntarioRogers not working anyone else @RogersHelps @ROGERStvDurham
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Lenito (@_Lenito) reported from Whitby, Ontario@Paris__G @RogersHelps I missed first half cuz my crap ignite has been nothing but problems. Once this playoffs is done @Rogers has lost me... To top it off tech came into my home and stole a game from my kids
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🌛🌕🌜Lisa 🌛🌕🌜 (@Phoenix0317) reported from Oshawa, Ontario@RogersHelps cable, internet, and phone all down - what's going on in Oshawa
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Denise Robinson (@momof3greatboyz) reported from Whitby, Ontario@TheMacDonell4 @RogersHelps Same here out in Whitby! My oldest was in the middle of his online midterm and we had to shut everything else off songs could finish with some connectivity! Worst decision we ever did was change to Ignite with Rogers!!!!
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Greg Armstrong (@armstrong69greg) reported from Oshawa, OntarioDear @Rogers I’ve now been without cell & internet service for 14 hours. I fully believe you will be providing some kind of credit for my inconvenience as I can’t reach anyone unless I’m on WIFI. PS that’s x two as my wife is a nurse at work on a 12 hours shift and can’t contact
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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kaleemullah (@kaleemullah19) reported@RogersHelps @RogersHelps I have already contacted technical support multiple times. I waited for over 2 hours on the phone, and a ticket was created. Today I also waited over an hour in the Anna online chat queue. I started at around 95 people ahead of me, and when it was finally my turn, the system suddenly ended the chat without connecting me to an agent. That was extremely frustrating. My internet has now been down for 2 days, I had to take leave from work because I work from home, and the earliest technician appointment I was offered is Monday. I don’t think this level of service is acceptable. Please escalate my case and advise what Rogers will do regarding compensation for the service outage and the loss it has caused. Reference: i2598853033
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Z (@zohrasool) reported@RogersHelps I don’t need help “optimizing” my wifi. I need my wifi to work bc that’s what I pay you guys for.
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Michael Giesecke 🇨🇦 (@Mike_Giesecke) reported@Rogers we are in Portugal and my wife is having issues with her phone called you 1888 number went through all the questions to be told too busy call back later #BullShit #CrappyCustomerService
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christina carriere (@christinacarr10) reported@RogersHelps It says there isn't any issues but it is offline.
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Nikhil s (@sethni20) reported@RogersHelps tried calling 1-888-764-3771 to cancel, but I've been on hold for over an hour with no response. Is this the level of customer service customers should expect? I want to cancel all of the services immediately. Please contact me and process the cancellation
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A 19 Year Old On Twit (@YearOldOnTwit) reported@AngryPossum69 @Rogers Really the only way I’d financially support Rogers is by going to Jays games, but that’s more out of the love of the team not them. My family switched to Bell years ago, not even morally just cause their product sucks. Monopolies lead to bad products for everyone.
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I am Canadian, eh! 🇨🇦🏴🇬🇧 (@trish_proulx) reported@RogersHelps So when I went in to your corporate store I couldn’t get a sim card because the name on my account didn’t match perfectly. Trish is a shortform of Patricia. The agent at the store told me she put in a ticket which will take 24 to 48 hours to process. No cell service since Tues
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Ice Xiao (@icyyicee) reportedHey @Rogers, it's hard to say goodbye. Literally. I cancelled my internet service with you, and was told to bring my old modem to a Rogers store to return. Then I was told by the Rogers store to call you and get a shipping label. Then I called..
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Bill Perry (@Captnwilly) reportedOne thing I can count on is to not count on Rogers cellular coverage on the ferry between Sidney and Fulford and the 5G just goes out for about 10 minutes. Can’t even watch Rogers sports network @rogers
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hris bau (@hris2005) reported@RogersHelps why do you close technical support cases without resolving them?