Rogers outages and service status in Whitby, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
- Rogers generated 3 outage signals in the last 24 hours around Whitby, including 3 direct reports.
- The most common problems reported in this area mention Internet, TV, and Phone.
- The most recent signal from this area was received Jul 3, 9:53 PM EDT.
- Internet (48%)
- TV (33%)
- Phone (11%)
- E-mail (4%)
- Wi-fi (4%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Whitby, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Whitby, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 4: Problems at Rogers
Rogers is having issues since 06:40 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Whitby, Ontario
The most recent Rogers outage reports came from the following cities: Oshawa, Ajax, and Pickering.
| City | Problem Type | Report Time |
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Phone | 2 hours ago |
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Phone | 2 hours ago |
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Phone | 3 hours ago |
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Internet | 1 day ago |
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3 days ago | |
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Internet | 10 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near Whitby, Ontario
Latest outage, problems and issue reports in Whitby and nearby locations:
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Sarah L-M 🐀 (@lakemitchells) reported from Oshawa, Ontario@RogersHelps I've been told that someone is going to call me 2 times this week on 2 different days and I haven't heard a peep. I just want to upgrade my phones! Are you able to help?
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Dino Pupulin (@DPupulin) reported from Ajax, Ontario@RogersHelps Rogers is down in Ajax, can you confirm eta
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Lenito (@_Lenito) reported from Whitby, Ontario@Paris__G @RogersHelps I missed first half cuz my crap ignite has been nothing but problems. Once this playoffs is done @Rogers has lost me... To top it off tech came into my home and stole a game from my kids
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Sarah Lake-Mitchell (@lakemitchells) reported from Oshawa, Ontario@RogersHelps I did access it through the website no issue
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foreveryoung 🇨🇦 (@alwaysbeforever) reported from Ajax, Ontario@RogersHelps watching Selma which I paid for and half way through I get told the on demand service isn’t working. Good thing I know the ending.
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Pepper Redcastle (@SherriStocks) reported from Whitby, Ontario@TOareaFan @TELUS @Bell @Rogers Yah. Now instead of making a shit tonne of money, they’re only making a butt load of money!
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Ben McCord (@benmccord) reported from Oshawa, Ontario.@Rogers When Bell subcontractors bury fibe on people's lawns/ inevitably chop Rogers cable, is there any accountability on their part? 3 kids were just booted off online classes/ I can't work as they indiscriminately chop the lawn. Shouldn't a Roger's truck follow /fix?
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Anthony W (@Karate_4Life) reported from Oshawa, OntarioAnyone else experiencing a @Rogers outage in #oshawa?
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Cliff Simmons (@Tito_Simmons) reported from Ajax, Ontario@RogersHelps been on the phone for who knows how long just to deal with a billing issue! Are you all even open????
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🇨🇦 Doug Hill 🇨🇦 (@doughill58) reported from Pickering Village, OntarioJust got an email from the CEO of @Rogers saying their whole system was down on Friday due to a technical glitch & he's going to credit me for Friday. That works out to about $13.50. I wasn't able to email or call any customers for 26 hrs. Maybe a class action is needed instead.
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Roland Schlichting (@ajaxgolfer) reported from Ajax, Ontario@RogersHelps please please help. I live in south AJAX and the internet is so very weak. I am trying to work from home during this pandemic but can even do my skype calls. I have your best modem and very expensive unlimited internet package. Please please help
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Mersey (@marklee328) reported from Ajax, Ontario@mmaggiewongg @Rogers Two weeks!!! Holy shit!! That's two weeks too long. Unacceptable
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Denise Robinson (@momof3greatboyz) reported from Whitby, Ontario@TheMacDonell4 @RogersHelps Same here out in Whitby! My oldest was in the middle of his online midterm and we had to shut everything else off songs could finish with some connectivity! Worst decision we ever did was change to Ignite with Rogers!!!!
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Roland Schlichting (@ajaxgolfer) reported from Ajax, Ontario@RogersHelps my internet bill just went up 32% (+$30) month over month. This is not cool. My service has not change. Can you please help. I’ve been a customer for 30 years.
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Catherine Kelly-Brown (@cathyincanada) reported from Whitby, Ontario@RogersHelps Eligible but after saving details to return to later (1) I cannot locate those details and (2) consistently given a Welcome Back Existing Customer pick-a-phone page when selecting the verification code email link. I'm not a wireless customer yet, just internet/TV/home phone.
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The Old Techie (@theoldtechie) reported from Oshawa, Ontario@RogersHelps Honey it’s not my account. I’m not your customer. It’s installations all over my neighborhood.
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Dan - SPFC Toronto (@dgc_to) reported from Whitby, OntarioSo I called @Rogers months ago to downgrade my TV Plan. They are now cutting channels, such as HGTV without notice and indirectly forcing me to get back to the previous plan. I am cancelling this SHIT as soon as I have another internet provider installed.
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Farah Sadiq (@farry20) reported from Ajax, Ontario@RogersHelps my and my husband's wireless Rogers network is still down, very disappointing
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Steve Kee 🎤 (@steve_kee) reported from Whitby, OntarioWow @RogersHelps — now just over 2 hours on hold for Ignite help. Is this @RogersHelps or Rogers hiding? Hello???
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bastien koert (@bastienkoert) reported from Pickering Village, Ontario@RogersHelps what terrible customer service. I called to do a hardware upgrade and the first guy steers to me to a decent phone for $0 for my 4 plans. 3rd person take $0 and makes it $550 plus activation.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Lynn Without an E (@Moon_River05) reported@Rogers @RogersHelps I have called companies that have 10 fold the customer base you have and never have I heard "we have too many calls, call back another time". There is no another time. You've made my decision that much more clear
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Ubique (@RamEcoD) reported@RogersHelps your cellular network is down in Gunter Ontario. You make it IMPOSSIBLE to report it. Everyone I’ve asked on the lake has the same problem. Your network tracking page says there are no issues.
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Z (@zohrasool) reported@RogersHelps I don’t know. I saw there were service interruptions in my area yesterday. How do I get compensation for lost services when I needed it the most?
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Wacky Welder (@welder_wacky) reported@bruce_barrett @MikeHumanIntel Holy **** you’re a moron. @rogers has owned the rights to NHL hockey in Canada since 2013 and they did not renew CBC airing the games going forward. The CBC didn’t cancel anything. You’re just another ******* moronic #MapleMAGAT (probably a KKKonvoy supporter too).
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sarah (@dawnthehorizon) reported@RogersHelps I understand how that may work for just making calls. But if my boyfriend or friends only receive texts via SMS or RCS, but I have no service to text them, how would me using wifi work? Because I’ve tried and it doesn’t send the texts
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Tammie (@tammie__cross) reportedGreat to see Rogers cheering on Team Canada. 🇨🇦 It would also be great if loyal customers trying to cancel a line didn’t have to sit on hold for over an hour. Customer service should be as strong as our team. @RogersHelps
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Chibuzo Nwankwo (@ChibuzoNwankwo2) reportedI was on phone yesterday for good 4hrs trying to get the @Rogers customer care team guys for my home internet issue, no one picked. Went to live chat, the fellow said they can only help through the care team department. That’s after being no 190 on queue @RogersHelps.
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Mrs. Repinerator (@Repinerator) reported@RogersHelps Cell/LTE in my area has been down for 18+ hours since the storm. When is the tower going to be fixed? With the amt we pay in services this should be no longer than a few hours to have it fixed.
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Tammie (@tammie__cross) reported@Rogers Great to see Rogers cheering on Team Canada. 🇨🇦 It would also be great if loyal customers trying to cancel a line didn’t have to sit on hold for over an hour. Customer service should be as strong as our team. @RogersHelps
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Jeremy (@Coach_Brownie) reported@kikiclements @Rogers Ontario wide outage apparently 🤬