Rogers outages and service status in Whitby, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
- Rogers generated 0 outage signals in the last 24 hours around Whitby, including 0 direct reports.
- The most common problems reported in this area mention Internet and TV.
- The most recent signal from this area was received Aug 24, 3:01 PM EDT.
- Internet (69%)
- TV (31%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Whitby, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Whitby, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 26: Problems at Rogers
Rogers is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Whitby, Ontario
The most recent Rogers outage reports came from the following cities: Oshawa, Ajax, and Pickering.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 2 days ago |
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TV | 3 days ago |
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TV | 3 days ago |
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Internet | 4 days ago |
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Internet | 5 days ago |
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Internet | 6 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near Whitby, Ontario
Latest outage, problems and issue reports in Whitby and nearby locations:
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Organize That (@effy_terry) reported from Whitby, Ontario@RogersHelps I have been trying to resolve an issue since 2pm today. I need to unlock a phone and that department says its not a Rogers phone which is a lie. The phone is my moms who is a senior and needs it for safety reasons. Rogers is the most painful company to deal with.
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Pineapple Digital (@PineappleDigit) reported from Whitby, Ontario@RogersHelps @kirstiepaterson What teams all I see are Bell guys on the road and not even one from your crappy company. You already rip us off big time so better fix that damn problem in Whitby soon!
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Steve Kee 🎤 (@steve_kee) reported from Whitby, OntarioWow @RogersHelps — now just over 2 hours on hold for Ignite help. Is this @RogersHelps or Rogers hiding? Hello???
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Michele Robinson (@MicheleRobinso5) reported from Ajax, Ontario@AboutRogers @RogersBiz No they are not!!! I still have no cell phone service
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Sarah Lake-Mitchell (@lakemitchells) reported from Oshawa, Ontario@RogersHelps I just want to know if there are ignite internet issues in my area. I am now on hold on chat. I have no way of knowing if I'm really on hold. It's just silence.
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#RideJamesRide (@RideJamesRide) reported from Whitby, OntarioCalled customer SVC just now and after 3 handoff I finally get the specialized Ignite tech support. Dude says to reboot modem and hangs up on me. Nice. Rethinking this decision. @Rogers
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Carla Aviva Rudberg (@carlaaviva) reported from Pickering Village, Ontario@RogersHelps is Pickering in an outage? I’m on data (and almost out of it) to see why my home wifi isn’t working. We have 2 adults that need to be online for work!
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Roland Schlichting (@ajaxgolfer) reported from Ajax, Ontario@RogersHelps please please help. I live in south AJAX and the internet is so very weak. I am trying to work from home during this pandemic but can even do my skype calls. I have your best modem and very expensive unlimited internet package. Please please help
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LoulaMarch (@LoulaMarch) reported from Whitby, Ontario@RogersHelps we’ve had no internet since Weds at 10am. A tech came Friday & said no service at our street box & that maintenance crew was coming by end of day Friday. No one showed. It’s Sunday and now @Rogers @rogershelp said they have no record of an order being putting in!?
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foreveryoung 🇨🇦 (@alwaysbeforever) reported from Ajax, Ontario@RogersHelps watching Selma which I paid for and half way through I get told the on demand service isn’t working. Good thing I know the ending.
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Greg Armstrong (@armstrong69greg) reported from Oshawa, OntarioDear @Rogers I’ve now been without cell & internet service for 14 hours. I fully believe you will be providing some kind of credit for my inconvenience as I can’t reach anyone unless I’m on WIFI. PS that’s x two as my wife is a nurse at work on a 12 hours shift and can’t contact
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Sarah L-M 🐀 (@lakemitchells) reported from Oshawa, Ontario@RogersHelps I've been told that someone is going to call me 2 times this week on 2 different days and I haven't heard a peep. I just want to upgrade my phones! Are you able to help?
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Angela Altass (@aeablue) reported from Oshawa, OntarioInternet & TV were out of commission Wednesday & they’re not working again today. Glad they fixed the problem long enough to watch @Raptors last night before this area got disconnected again this morning. #disconnected @Bell @Rogers
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Anthony W (@Karate_4Life) reported from Oshawa, Ontario@RogersHelps I did try that and not working as well as no tv!!
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Chris Rochford (@stasher87) reported from Oshawa, OntarioJust wanted to thank @Bell_Support for taking my $150 a month for internet and it runs just like it did in 1997.... like shit!!! Oh best part is the $50 in data overages for wifi always being down!!! Help me @rogers #IHateBell
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Dan - SPFC Toronto (@dgc_to) reported from Whitby, OntarioSo I called @Rogers months ago to downgrade my TV Plan. They are now cutting channels, such as HGTV without notice and indirectly forcing me to get back to the previous plan. I am cancelling this SHIT as soon as I have another internet provider installed.
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Adam Nixon (@adamnixon1987) reported from Oshawa, Ontario@OHLHockey @Oshawa_Generals @Rogers @RogersHelps @ROGERStvDurham Complete FREAKING JOKE!!! It’s bad enough we don’t get over half of the away games on now they can’t even air home games.
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Pineapple Digital (@PineappleDigit) reported from Whitby, Ontario@RogersHelps hello it is almost 48 hours since internet and cellular data is down. You guys suck and better fix it soon as you loose customers. Using Bell internet now at my neighbor!
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🇨🇦 Doug Hill 🇨🇦 (@doughill58) reported from Pickering Village, Ontario@JacquiDelaney @Rogers Rogers will credit me for one day's lost service but how about the thousands in lost business even though they admitted it was their fault? I never thought I would switch to Bell but I'm likely going to make the switch as time consuming that will be.
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🇨🇦 Doug Hill 🇨🇦 (@doughill58) reported from Pickering Village, OntarioJust got an email from the CEO of @Rogers saying their whole system was down on Friday due to a technical glitch & he's going to credit me for Friday. That works out to about $13.50. I wasn't able to email or call any customers for 26 hrs. Maybe a class action is needed instead.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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MAPLE SYRUP BADDIE (@dabiggbaee) reported@Rogers you guys are starting to piss me off. My wifi isn’t working and my help chat is only being offered in French when I’ve never selected French. Fix my wifi before I get upset fr.
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djlennywhelan (@djlennywhelan) reported@RogersHelps can someone answer a phone?? On hold for over 2 hours, and it’s the third time this week! Either pick up, or let us book a service appointment online. This is garbage! @Rogers
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Harrichr (@harrichr) reported@RogersHelps It doesn't matter what the issue is. It's an embarrassment that you would EVER have a customer or potential customer wait on hold longer than 10 minutes. That is a corporate choice.
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mynameisray (@mynameisray) reported@Bell has some of the most disgusting customer service in the business. They do nothing to actually work with you, even long term customers are treated like absolute dog ****. Maybe it's time to look into @Rogers.
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Jeff B (@jeffbhere) reported@Bell your customer service is the worst in the world 19 yrs as a customer 6 hrs dealing with an issue Your loyalty is insulting offering a $15 credit bc im such a good customer and loyalty will do anything to keep me Guess im done and you dont care @Rogers happy to chat
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Kevin (@kevcpm) reported@RogersHelps As anticipated. No call back. I’ve had success through this channel - how can you help me?
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Suneeta, MPH🍁 (@Suneeta21) reportedAfter an hour wait @Rogers hangs up. Great customer service.
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Howard Knopf (@howardknopf) reported@Rogers @RogersHelps new AI interface is WORSE THAN HORRIBLE. The online support is also AWFUL.
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E.C.Yoho-Author (@ECYoho) reported@NicoletteFuller @Rogers My mom had Telus for a bit had the same sort of issue. Think she went to telus and talked to them about going to the US go visit me, i will ask her and let you know. Her bill wasn't much if anything due to wifi everywhere
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Donna (@iCruiseify) reported@RogersHelps Internet service has been on & off, mostly off all day in Dorchester, ON #stilloff