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Rogers outages and service status in Whitby, Ontario

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Whitby, including 0 direct reports.
  • The most common problems reported in this area mention Internet and TV.
  • The most recent signal from this area was received Aug 24, 3:01 PM EDT.
  • 69% Internet (69%)
  • 31% TV (31%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Whitby, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Whitby, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Whitby, Ontario

The most recent Rogers outage reports came from the following cities: Oshawa, Ajax, and Pickering.

CityProblem TypeReport Time
Oshawa Internet 5 days ago
Oshawa TV 6 days ago
Ajax TV 6 days ago
Oshawa Internet 7 days ago
Oshawa Internet 8 days ago
Oshawa Internet 9 days ago

Nearby cities with recent reports

Oshawa

3 recent signals

5 days ago
Ajax

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Whitby, Ontario

Latest outage, problems and issue reports in Whitby and nearby locations:

  • ThatCanadianSOB
    DisDadDatDad (@ThatCanadianSOB) reported from Oshawa, Ontario

    Thank you Mystery @RogersHelps call agent from Barrie so @Bell_Support told my 80yo mom to come on down to switch from #rogers to #Bell staff told us they can't do it. Tried calling bell 7 times from the store. Hang ups wrong transfers. Wasted 5 hr. All it took was 2 call Rogers

  • ajaxgolfer
    Roland Schlichting (@ajaxgolfer) reported from Ajax, Ontario

    @RogersHelps please please help. I live in south AJAX and the internet is so very weak. I am trying to work from home during this pandemic but can even do my skype calls. I have your best modem and very expensive unlimited internet package. Please please help

  • Davidshawn64
    David Bass 🇨🇦🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹☮️ (@Davidshawn64) reported from Whitby, Ontario

    @Rogers Rogers should be more concerned about living up to your commercials your internet tv and cell are no where near the most reliable I don't know how many times I've had call about my signal and your customer service is crap they do not make things clear about packages

  • farry20
    Farah Sadiq (@farry20) reported from Ajax, Ontario

    @RogersHelps my and my husband's wireless Rogers network is still down, very disappointing

  • bastienkoert
    bastien koert (@bastienkoert) reported from Pickering Village, Ontario

    @RogersHelps what terrible customer service. I called to do a hardware upgrade and the first guy steers to me to a decent phone for $0 for my 4 plans. 3rd person take $0 and makes it $550 plus activation.

  • Thumper2205
    Corinne (@Thumper2205) reported from Oshawa, Ontario

    @RogersHelps Spotty Tv and no internet. Tried rebooting multiple times, still nothing, yet the system says everything is fine, connected and there are no outages in my area. I'm losing the equivalent of three work days because of this. Please help.

  • ThatCanadianSOB
    ThatCanadianSOB (@ThatCanadianSOB) reported from Oshawa, Ontario

    @RogersHelps @rogerrwireless wtf. All ight all morning. This is bull ****. NO PHONE ALMOST 12 HOURS. WTF

  • lakemitchells
    Sarah Lake-Mitchell (@lakemitchells) reported from Oshawa, Ontario

    @RogersHelps I just want to know if there are ignite internet issues in my area. I am now on hold on chat. I have no way of knowing if I'm really on hold. It's just silence.

  • yyzatc
    George (@yyzatc) reported from Pickering Village, Ontario

    @fordnation Ok. It’s been 9 hours now without internet, cable and very slow LTE. We are paying a small fortune to have these services. Maybe start with @rogers first

  • RideJamesRide
    #RideJamesRide (@RideJamesRide) reported from Whitby, Ontario

    Called customer SVC just now and after 3 handoff I finally get the specialized Ignite tech support. Dude says to reboot modem and hangs up on me. Nice. Rethinking this decision. @Rogers

  • cathyincanada
    Catherine Kelly-Brown (@cathyincanada) reported from Whitby, Ontario

    @RogersHelps Eligible but after saving details to return to later (1) I cannot locate those details and (2) consistently given a Welcome Back Existing Customer pick-a-phone page when selecting the verification code email link. I'm not a wireless customer yet, just internet/TV/home phone.

  • gypsidio
    dio 🇨🇦☮️☯️🇺🇦 (@gypsidio) reported from Oshawa, Ontario

    @SherriTelenko @RogersBiz @RogersHelps My Rogers service, cable TV is down now. Just as we were watching the Queen's funeral service. I am hoping it's just a short glitch.🤔🙁🤨

  • ItalianHabsMike
    Mike 🍺🍺🇮🇹🍕🍦 (@ItalianHabsMike) reported from Oshawa, Ontario

    @dean_burner @EllersDad @NHL @Rogers Didnt they say that we wouldn't have this issue for Canadian teams when deal first started. That was a huge lie. 3 times last season Habs games blacked out on a Saturday. This deal sucks cause see more American teams than Canadian teams on TV

  • SherriStocks
    Pepper Redcastle (@SherriStocks) reported from Whitby, Ontario

    @TOareaFan @TELUS @Bell @Rogers Yah. Now instead of making a shit tonne of money, they’re only making a butt load of money!

  • AleenaZ
    aleena mazhar (@AleenaZ) reported from Whitby, Ontario

    @RogersHelps is there internet connectivity issues in Whitby? My internet is going on and off...

  • effy_terry
    Organize That (@effy_terry) reported from Whitby, Ontario

    @RogersHelps I have been trying to resolve an issue since 2pm today. I need to unlock a phone and that department says its not a Rogers phone which is a lie. The phone is my moms who is a senior and needs it for safety reasons. Rogers is the most painful company to deal with.

  • adamnixon1987
    Adam Nixon (@adamnixon1987) reported from Oshawa, Ontario

    @OHLHockey @Oshawa_Generals @Rogers @RogersHelps @ROGERStvDurham Complete FREAKING JOKE!!! It’s bad enough we don’t get over half of the away games on now they can’t even air home games.

  • EVAsKarma
    eva (she/her) (@EVAsKarma) reported from Whitby, Ontario

    Got email from @Rogers CEO w many promises BUT service is unacceptable. Constant interruptions 2-3x/day at any & all hours of the day. Bounced between customer service and tech support until internet reconnects. The full bill arrives on time, with no interruptions.

  • Andreas_Wesley
    Andreas Wesley (@Andreas_Wesley) reported from Ajax, Ontario

    @CarryTelecom Internet not working in Ajax @Rogers

  • BobRodkin
    Vagabond Soul (@BobRodkin) reported from Oshawa, Ontario

    Finally did. After going at @RogersHelps the past couple years for terrible RocketHub service and costs, we finally pulled the plug on our home internet. Just couldn’t justify $200+/month for slow, spotty service.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Truewags
    B Wags (@Truewags) reported

    @Rogers what’s the deal with your automated services being down? I try and call and get disconnected every time. Higher call volume blah blah blah….and then CLICK! Someone better get back to me.

  • GeoffdBarrett
    Geoff aka Holdfast043 (@GeoffdBarrett) reported

    @RogersHelps I did indeed as it was a pretty bad job of customer support. I will gladly give it to you.

  • scunliffe
    Stephen Cunliffe (@scunliffe) reported

    @RogersHelps your AI automated phone system is terrible. If the AI hears "Human", you need to send the caller *directly* to a human agent. Anything else is disrespectful and annoying. The "higher call volumes... unable to accept your call" - #Disconnect is bad.

  • clintculture
    Clint (@clintculture) reported

    @RogersHelps Your frontline support team already wasted 5 hours 35 minutes of my day. I have tallied all calls and AI chats and there are such long queues that end with being cut off. It is despicable disrespect for your clients’ time and lives. Your CEO made $15.45 Million last yr. HIRE MORE

  • newfiegirlrules
    Sydella (@newfiegirlrules) reported

    @RogersHelps Well after being told there was no charge on my bill... I now have a very large charge. & nothing sent to us in regards to the so called damage, as previously promised. I sent a perfectly mint phone via your chosen method & Rogers claims damage was done. Delete from bill thanks

  • CMAK_R
    Simos (@CMAK_R) reported

    @Rogers your AI phone response system is incredibly frustrating to get help. Rather than making more efficient and quicker it’s become a method of torture for anyone that needs to get a hold of a Custer service rep for assistance. Your system sucks and go back to real humans.

  • NicoletteFuller
    Nikki (@NicoletteFuller) reported

    absolutely HATE dealing with @Rogers. We went on our trip and had our plans changed around so we wouldn't have a huge phone bill... The sales associate lied to us about what we were getting. Came home to a $500+ bill. Have had the runaround like crazy; the store won't deal with us. Online people couldn't help... had to talk to a phone rep who said they would correct the mistake and only took $60 off the bill... had a normal month of not being anywhere, and STILL my bill is astronomical. I'm so sick and tired of cellphone company reps giving smooth talk, yet the second they screw up and you try to get your money back, you have to jump through fire, talk to 5 different people who say they can't do anything, and still get screwed over. I need a decent Canadian cellphone provider service that isn't going to give us the runaround.

  • ampharan
    KIRO Service Consultation (@ampharan) reported

    @Rogers why is Roger’s go out of their way to do dumb things? Closed our cell accounts, almost a year ago , finally got a refund owed then now charge us with roaming. What is wrong with you ? Bad terrible service

  • coreybuffett
    Corey Buffett (@coreybuffett) reported

    Working at 24 hours to download a game on rogers, max down is like 10mbps, same setup on bell would be don’t in a couple hours, this is crazy @rogers fix get better hardware or finally install fibre ! #nogamingonrogers

  • basherjam
    Brian (@basherjam) reported

    .@RogersHelps amazing that your contact centre just says “too busy, call back another time”. What kind of service is that?