Rogers Outage Report in Whitby, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Whitby come from postal codes L1N and L1M.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Whitby, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Whitby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at Rogers
Rogers is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Whitby, Ontario
The most recent Rogers outage reports came from the following cities: Whitby, Toronto, Oshawa, Ajax and Pickering.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Total Blackout | |
| Toronto |
Internet | |
| Whitby |
TV | |
| Toronto |
Total Blackout | |
| Toronto |
Internet | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Whitby, Ontario
Latest outage, problems and issue reports in Whitby and nearby locations:
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ambitnpldn
(@ambitnpldn) reported
from
Toronto, Ontario
@RogersHelps my ignite wifi has been really slow since this morning. I did try to chat through the website and the person said he will transfer me to someone who handles ignite issue and there was no response after that. Please help!!!!
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Lucy Sytnyk
(@lucysytnyk) reported
from
Toronto, Ontario
@Rogers what is the issue with Rogers in the Bayview/401 area?
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🤔
(@420investing) reported
from
Toronto, Ontario
About to go off on Rogers customer retention. So sick of these trash services @rogers provides. Factory resetting my internet once a week? No call back option in the year 2020? Instead I gotta wait on hold for 15-20 minutes? **** out of here.
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Olive
(@Lulu_Olive_) reported
from
Toronto, Ontario
@RogersHelps not exactly the way I planned starting my work day. My internet is down. Are there service interruptions in the keele and Lawrence area?
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M
(@michaelaaerin) reported
from
Toronto, Ontario
@Rogers needs to help their staff understand customer concerns. 1.5 hours on the phone and NOTHING
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ThePinkPeripatetic
(@pinkperipatetic) reported
from
Toronto, Ontario
Just wow. @RogersHelps call center is by far the WORST call centre experience I have ever had. Spoke with 5 different agents, each equally horrible. At least they are consistent. @Rogers #RogersCanada
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Valerie
(@hal_vowes) reported
from
Toronto, Ontario
Feel like in a developing country you’d get better service than if you lived in Toronto and had @rogers Ignite. #day8 lots of visits but nobody capable of fixing! Let’s open lots of tickets though $$$!!
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ThePinkPeripatetic
(@pinkperipatetic) reported
from
Toronto, Ontario
@RogersHelps I got my issue resolved after spending the entire day tryin to get a hold of someone I had the confidence would be able to help me. I got the survey in which I will voice my concerns and suggestions for a better client experience. Would be happy to give u details if you want them
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Erika da Vinky
(@echo_works) reported
from
Toronto, Ontario
@RogersHelps Ofc 15 mins after I sent this tweet service was restored. Thanks for the response.
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Erika da Vinky
(@echo_works) reported
from
Toronto, Ontario
@Rogers it has been 3 hours since my internet went down completely and I spoke to your associate. As someone who works 9h a day from home this is completely unacceptable. At least give people why rely on you to make a living some damn updates on how long this is going to take.
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Maniac
(@theudm) reported
from
Toronto, Ontario
@vandergeest @teesang @RogersHelps It’s almost 4 hours of outage now. Bell will get a few new customers, I guess.
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Ro 🐕
(@Ro_Ro_77) reported
from
Toronto, Ontario
@Rogers I’m really disappointed in the offer you have me for ignite of$185 a month the field agent is offering same package for $115 a month door to door to new customers. Well guess what I’m a new customer to @bell and they’re giving me an amazing offer. #rogers #bell
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Valerie
(@hal_vowes) reported
from
Toronto, Ontario
@Rogers not thankful this thanksgiving that I’m your customer. Absolutely zero service at our house and Rep says tomorrow for an appointment? Not acceptable.
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Valerie
(@hal_vowes) reported
from
Toronto, Ontario
If you ever consider @Rogers ignite, do your research. Cause when it’s down you have nothing - no tv, no internet, no phone. And after more than a week & multiple service techs showing up - still not working. Worst service EVER.
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ambitnpldn
(@ambitnpldn) reported
from
Toronto, Ontario
.@RogersHelps your ignite wifi is out. I have reported the slow connectivity 2 days ago and it's yet to resolve. And now I am out of internet suddenly.
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Maniac
(@theudm) reported
from
Toronto, Ontario
@vandergeest @teesang @RogersHelps Is it me or it’s down again?
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Alexander Schnurr
(@hanz8669) reported
from
Toronto, Ontario
@RogersHelps first you do network maintenance on my friends ignite network so he had to come over to my house to get school work done and today it’s me no tv or home phone or internet. It’s spotty in Scarborough/Pickering border. People are trying to work like my mom rn.
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Julie
(@sugarbabez) reported
from
Toronto, Ontario
@RogersHelps your online chat is a complete joke! getting to live agent is ridiculous! when u have 2 probs, the agent transfers u to 1 dept &they see ignite, immediately x’fer u without asking why I reached tech support!! U can talk to Andrew! Horrible service and still not fixed
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byzbets
(@byzbets) reported
from
Toronto, Ontario
@RogersHelps Why did our internet just go down? I can’t find info about an outage on your site using my phone. Mid-town Toronto.
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HLW
(@wilsonhl) reported
from
Toronto, Ontario
@RogersHelps is there a known issue at Woodbine & Gerrard - we’ve lost our Internet connection. Thx
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Ariel Salazar
(@itsajsalazar) reported
@Sportsnet what’s going on with your app. I can’t login with TV provider. Is this your issue or @RogersBiz
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Slightly Tanned Alex
(@grindin_geers) reported
@TELUS home services made an account for phone protection. I’m in ON where home services aren’t even offered. Got absolutely screwed & after hours on the phone, nothing. After 10yrs of Telus I expected much better. Hello @Rogers will u at least buy me dinner before you *******?
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Jen J Harewood
(@mezzobureaucrat) reported
@RogersHelps is there an outage in Brampton? Please DM. Have rebooted modem 3x already.
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Gary Ogden
(@ogden_gary) reported
@RogersHelps Talked to 5 people!! and was then told to call a different number. That number has a 20+ minute wait. Worst customer service I've ever seen
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Chris Engler 🇨🇦✝️
(@cengler42) reported
The @RogersHelps staff went on to say that there was also no choice but to change their phone number (which they have had for 40 years) to align with this new service. This is unacceptable and shameful. I wish to speak live with someone on this matter immediately.
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Yippy
(@Yiptastic13) reported
@RogersHelps are you not able to set up a new service at a location once a move order has been confirmed but needs to wait until the full move is completed?
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Gary Ogden
(@ogden_gary) reported
@RogersHelps what do I have to do to get my install rescheduled? I've contacted live chat 3 times now, and get told to call back later... issues with my account, account is locked etc. Why is this my problem!?!?! Why do I have to call more than once?
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Jennifer Lazaris
(@jenlazaris) reported
@rogers my internet is down…again. It was down yesterday at the same time. I’m in Don Mills. Is there an outage?
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Jonathan Smith
(@TheSchmeize) reported
@RogersHelps Internet in Thornhill down for almost 10 hrs. Little information and no indication of when it will be fixed. Anything to say?
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Loftus-Cheeky
(@ShayanCFC) reported
@Rogers can't access my far overdue internet bill. I will not waste my time with customer support can you please email me the bill