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Rogers outages and service status in Whitby, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Whitby, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • 44% Internet (44%)
  • 33% Phone (33%)
  • 11% E-mail (11%)
  • 11% TV (11%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Whitby, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Whitby, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 30: Problems at Rogers

Rogers is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Whitby, Ontario

The most recent Rogers outage reports came from the following cities: Oshawa, and Ajax.

CityProblem TypeReport Time
Oshawa Internet 9 days ago
Oshawa Internet 9 days ago
Oshawa Internet 13 days ago
Ajax TV 21 days ago
Oshawa Phone 27 days ago
Ajax Phone 27 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Whitby, Ontario

Latest outage, problems and issue reports in Whitby and nearby locations:

  • steve_kee
    Steve Kee 🎤 (@steve_kee) reported from Whitby, Ontario

    Wow @RogersHelps — now just over 2 hours on hold for Ignite help. Is this @RogersHelps or Rogers hiding? Hello???

  • doughill58
    🇨🇦 Doug Hill 🇨🇦 (@doughill58) reported from Pickering Village, Ontario

    Just got an email from the CEO of @Rogers saying their whole system was down on Friday due to a technical glitch & he's going to credit me for Friday. That works out to about $13.50. I wasn't able to email or call any customers for 26 hrs. Maybe a class action is needed instead.

  • adamnixon1987
    Adam Nixon (@adamnixon1987) reported from Oshawa, Ontario

    @OHLHockey @Oshawa_Generals @Rogers @RogersHelps @ROGERStvDurham Complete FREAKING JOKE!!! It’s bad enough we don’t get over half of the away games on now they can’t even air home games.

  • lakemitchells
    Sarah L-M 🐀 (@lakemitchells) reported from Oshawa, Ontario

    @RogersHelps I've been told that someone is going to call me 2 times this week on 2 different days and I haven't heard a peep. I just want to upgrade my phones! Are you able to help?

  • effy_terry
    Organize That (@effy_terry) reported from Whitby, Ontario

    @RogersHelps I have been trying to resolve an issue since 2pm today. I need to unlock a phone and that department says its not a Rogers phone which is a lie. The phone is my moms who is a senior and needs it for safety reasons. Rogers is the most painful company to deal with.

  • DPupulin
    Dino Pupulin (@DPupulin) reported from Ajax, Ontario

    @RogersHelps Rogers is down in Ajax, can you confirm eta

  • benmccord
    Ben McCord (@benmccord) reported from Oshawa, Ontario

    .@Rogers When Bell subcontractors bury fibe on people's lawns/ inevitably chop Rogers cable, is there any accountability on their part? 3 kids were just booted off online classes/ I can't work as they indiscriminately chop the lawn. Shouldn't a Roger's truck follow /fix?

  • dgc_to
    SPFC Toronto (@dgc_to) reported from Whitby, Ontario

    @Rogers I am tired of the ****** Customer Service. Your billing department is the only one working fine.

  • cathyincanada
    Catherine Kelly-Brown (@cathyincanada) reported from Whitby, Ontario

    @RogersHelps Eligible but after saving details to return to later (1) I cannot locate those details and (2) consistently given a Welcome Back Existing Customer pick-a-phone page when selecting the verification code email link. I'm not a wireless customer yet, just internet/TV/home phone.

  • momof3greatboyz
    Denise Robinson (@momof3greatboyz) reported from Whitby, Ontario

    @TheMacDonell4 @RogersHelps Same here out in Whitby! My oldest was in the middle of his online midterm and we had to shut everything else off songs could finish with some connectivity! Worst decision we ever did was change to Ignite with Rogers!!!!

  • ShaniaTwain1Fan
    Mike Widdis (@ShaniaTwain1Fan) reported from Oshawa, Ontario

    @RogersHelps how did the cable tv problem begin anyway in the last little while

  • PineappleDigit
    Pineapple Digital (@PineappleDigit) reported from Whitby, Ontario

    @RogersHelps @kirstiepaterson What teams all I see are Bell guys on the road and not even one from your crappy company. You already rip us off big time so better fix that damn problem in Whitby soon!

  • PineappleDigit
    Pineapple Digital (@PineappleDigit) reported from Whitby, Ontario

    @RogersHelps we are down here in Durham Region Pickering to Bowmanville WTF! I’m getting tired of getting Rogered! Fix this **** ASAP!

  • ThatCanadianSOB
    ThatCanadianSOB (@ThatCanadianSOB) reported from Oshawa, Ontario

    @RogersHelps @rogerrwireless wtf. All ight all morning. This is bull ****. NO PHONE ALMOST 12 HOURS. WTF

  • Karate_4Life
    Anthony W (@Karate_4Life) reported from Oshawa, Ontario

    @RogersHelps I did try that and not working as well as no tv!!

  • yyzatc
    George (@yyzatc) reported from Pickering Village, Ontario

    @fordnation Ok. It’s been 9 hours now without internet, cable and very slow LTE. We are paying a small fortune to have these services. Maybe start with @rogers first

  • yyzatc
    George (@yyzatc) reported from Pickering Village, Ontario

    @RogersHelps Ok. It’s been 9 hours now without internet, cable and very slow LTE. We are paying a small fortune to have these services. The least you can do is provide them.

  • VTwinKruzer
    Phil (@VTwinKruzer) reported from Pickering Village, Ontario

    @RogersHelps Please explain to me why every 3 - 4 months, I check my mail on my phone before I go to sleep, just to find when I awake, that for some reason my @rogers account needs my password to sign in, & then says the password is wrong!? I am again locked out of my Rogers acct

  • MicheleRobinso5
    Michele Robinson (@MicheleRobinso5) reported from Ajax, Ontario

    @AboutRogers @RogersBiz No they are not!!! I still have no cell phone service

  • armstrong69greg
    Greg Armstrong (@armstrong69greg) reported from Oshawa, Ontario

    Dear @Rogers I’ve now been without cell & internet service for 14 hours. I fully believe you will be providing some kind of credit for my inconvenience as I can’t reach anyone unless I’m on WIFI. PS that’s x two as my wife is a nurse at work on a 12 hours shift and can’t contact

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Captain23222
    Greg Richardson (@Captain23222) reported

    @RogersHelps Actually I managed to get that fixed but now I need to transfer my old account's outstanding credit to my new account. Can you help?

  • OfftheRush1
    Off the Rush (@OfftheRush1) reported

    So @Sportsnet jacks up the price of their subscription service but offers less @NHL games, and now Prime is covering playoff hockey. The greed is out of control. The fans are being treated like marks and it needs to stop. @Rogers is the worst company in Canada.

  • OttawaKevin613
    OttawaKevin (@OttawaKevin613) reported

    @RogersHelps Hope does not fix incompetence. Hope keeps the incompetence going. Fix it.

  • JG_GizmoJones
    Jess Gibbons (@JG_GizmoJones) reported

    My @Rogers internet has been down since 9am. This is the Fourth time in 3 weeks this has happened. I work from home, this is ridiculous and unacceptable

  • drslmd
    Shelley Duggan (@drslmd) reported

    Hey @Rogers, are we ever getting internet service back?

  • sarahpvictoria
    sarahpvictoria (@sarahpvictoria) reported

    Also, your stores are only open 10-5 weekdays which is when people WORK. Taking time out of work to find a human to email a QR code is bad service & advice @Rogers

  • drslmd
    Shelley Duggan (@drslmd) reported

    @RogersHelps So I was told my service was fixed. It is not. And the first available time for someone to come is July 31. Fantastic service Rogers. But keep calling me several times per week to upsell for service you dont provide.

  • drslmd
    Shelley Duggan (@drslmd) reported

    @RogersHelps This is terrible service. I have to spend another 30 minutes trying to get someone to do something

  • Barbergs
    Barbergs (@Barbergs) reported

    @RogersHelps what the heck is going on at Roger’s call centre. I’ve been calling multiple times per day since July 8 to advise of a move this Friday. I can’t ever get a person and the calls eventually after authenticating tell me to call back at a later date. Stores can’t help?

  • OttawaKevin613
    OttawaKevin (@OttawaKevin613) reported

    3 times i’ve called @Rogers to inform them of my move and the need to cancel. 3 times Rogers has straight up hung up on me. “We’re experiencing higher call volumes, good bye” WTF. Rogers, fix your ****.