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Rogers outages and service status in Whitby, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Whitby, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Phone.
  • The most recent signal from this area was received Jul 3, 9:53 PM EDT.
  • 46% Internet (46%)
  • 35% TV (35%)
  • 12% Phone (12%)
  • 4% E-mail (4%)
  • 4% Wi-fi (4%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Whitby, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Whitby, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 7: Problems at Rogers

Rogers is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Whitby, Ontario

The most recent Rogers outage reports came from the following cities: Oshawa, Ajax, and Pickering.

CityProblem TypeReport Time
Oshawa Phone 3 days ago
Ajax Phone 3 days ago
Ajax Phone 3 days ago
Ajax Internet 4 days ago
Oshawa E-mail 6 days ago
Oshawa Internet 13 days ago

Nearby cities with recent reports

Ajax

3 recent signals

3 days ago
Oshawa

2 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Whitby, Ontario

Latest outage, problems and issue reports in Whitby and nearby locations:

  • Karate_4Life
    Anthony W (@Karate_4Life) reported from Oshawa, Ontario

    @RogersHelps I did try that and not working as well as no tv!!

  • Thumper2205
    Corinne (@Thumper2205) reported from Oshawa, Ontario

    @RogersHelps Is there a service interruption in Oshawa?

  • dgc_to
    SPFC Toronto (@dgc_to) reported from Whitby, Ontario

    @Rogers I am tired of the ****** Customer Service. Your billing department is the only one working fine.

  • farry20
    Farah Sadiq (@farry20) reported from Ajax, Ontario

    @Rogers my and my husband's mobile network is not working since this morning, so hard to connect to my work and my kid's day care

  • MicheleRobinso5
    Michele Robinson (@MicheleRobinso5) reported from Ajax, Ontario

    @AboutRogers @RogersBiz No they are not!!! I still have no cell phone service

  • yyzatc
    George (@yyzatc) reported from Pickering Village, Ontario

    @RogersHelps Ok. It’s been 9 hours now without internet, cable and very slow LTE. We are paying a small fortune to have these services. The least you can do is provide them.

  • lakemitchells
    Sarah Lake-Mitchell (@lakemitchells) reported from Oshawa, Ontario

    @RogersHelps I did access it through the website no issue

  • lakemitchells
    Sarah Lake-Mitchell (@lakemitchells) reported from Oshawa, Ontario

    @RogersHelps how to I find if there is an internet issue in my neighborhood? I've lost connection maybe 8 times today.

  • lakemitchells
    Sarah L-M 🐀 (@lakemitchells) reported from Oshawa, Ontario

    @RogersHelps I've been told that someone is going to call me 2 times this week on 2 different days and I haven't heard a peep. I just want to upgrade my phones! Are you able to help?

  • RideJamesRide
    #RideJamesRide (@RideJamesRide) reported from Whitby, Ontario

    Called customer SVC just now and after 3 handoff I finally get the specialized Ignite tech support. Dude says to reboot modem and hangs up on me. Nice. Rethinking this decision. @Rogers

  • momof3greatboyz
    Denise Robinson (@momof3greatboyz) reported from Whitby, Ontario

    @TheMacDonell4 @RogersHelps Same here out in Whitby! My oldest was in the middle of his online midterm and we had to shut everything else off songs could finish with some connectivity! Worst decision we ever did was change to Ignite with Rogers!!!!

  • lakemitchells
    Sarah Lake-Mitchell (@lakemitchells) reported from Oshawa, Ontario

    @liannapisani @Rogers @RogersHelps @Raptors Mine also doesn't work but im in Oshawa

  • ItalianHabsMike
    Mike 🍺🍺🇮🇹🍕🍦 (@ItalianHabsMike) reported from Oshawa, Ontario

    @dean_burner @EllersDad @NHL @Rogers Didnt they say that we wouldn't have this issue for Canadian teams when deal first started. That was a huge lie. 3 times last season Habs games blacked out on a Saturday. This deal sucks cause see more American teams than Canadian teams on TV

  • Davidshawn64
    David Bass 🇨🇦🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹☮️ (@Davidshawn64) reported from Whitby, Ontario

    @Rogers Rogers should be more concerned about living up to your commercials your internet tv and cell are no where near the most reliable I don't know how many times I've had call about my signal and your customer service is crap they do not make things clear about packages

  • armstrong69greg
    Greg Armstrong (@armstrong69greg) reported from Oshawa, Ontario

    Dear @Rogers I’ve now been without cell & internet service for 14 hours. I fully believe you will be providing some kind of credit for my inconvenience as I can’t reach anyone unless I’m on WIFI. PS that’s x two as my wife is a nurse at work on a 12 hours shift and can’t contact

  • MsDee73
    Diana 🇨🇦 (@MsDee73) reported from Oshawa, Ontario

    @RogersHelps Thank you for the quick reply, but that doesn't work. When I select "video input" the menu displays, but the arrows or seiect/ok button don't do anything.

  • ComicCanuck
    Northblade (@ComicCanuck) reported from Oshawa, Ontario

    @RogersHelps so far on hold for 2:45:13 while trying to speak to a human being about my account, how bad is your world that no one in any Province is answering the phone??

  • SherriStocks
    Pepper Redcastle (@SherriStocks) reported from Whitby, Ontario

    @TOareaFan @TELUS @Bell @Rogers Yah. Now instead of making a shit tonne of money, they’re only making a butt load of money!

  • PineappleDigit
    Pineapple Digital (@PineappleDigit) reported from Whitby, Ontario

    @RogersHelps @kirstiepaterson What teams all I see are Bell guys on the road and not even one from your crappy company. You already rip us off big time so better fix that damn problem in Whitby soon!

  • stasher87
    Chris Rochford (@stasher87) reported from Oshawa, Ontario

    Just wanted to thank @Bell_Support for taking my $150 a month for internet and it runs just like it did in 1997.... like shit!!! Oh best part is the $50 in data overages for wifi always being down!!! Help me @rogers #IHateBell

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • starbeer
    josh rubin (@starbeer) reported

    @RogersHelps The outages page never showed an outage. And I missed the winning goal.

  • CaroleGagne108
    Carole Gagne (@CaroleGagne108) reported

    @RogersHelps I HAVE ZERO ACCOUNT REMAINI G WITH YOU!!! I AM WITH BELL AND VIRGIN. NADA ROGERS/SHAW! I DID NOT JUST MOVE! I SHUT HER DOWN!

  • Mike_Giesecke
    Michael Giesecke 🇨🇦 (@Mike_Giesecke) reported

    @Rogers we are in Portugal and my wife is having issues with her phone called you 1888 number went through all the questions to be told too busy call back later #BullShit #CrappyCustomerService

  • kaleemullah19
    kaleemullah (@kaleemullah19) reported

    @Rogers I’m extremely disappointed with the service I’ve received. My Rogers Home Internet has been completely down for the past 2 days (flashing orange light on the modem). I work from home and was forced to take leave from work because of this outage. I spent over 2 hours waiting for support, multiple calls, and finally a ticket was created (Reference: i2598853033). Despite explaining that this outage is impacting my job, I was told the earliest technician appointment is Monday. I was also informed that any compensation will only be discussed after the technician visit. Who will compensate me for the leave I had to take from work and the inconvenience caused by this prolonged outage? I expect this case to be escalated and resolved as soon as possible.

  • nickl007
    NickL (@nickl007) reported

    @RogersHelps @Rogers I can access mail via rogers on my iphone mac ipad just not thru member centre. Says password incorrect but its correct. I dont want to reset or forgot pswd then have issues with mail ipad mac.

  • gabriel_morrow2
    Gabriel morrow (@gabriel_morrow2) reported

    @RogersHelps my wife is having trouble with her connection we recently changed plans. And it's showing connected but she can't send or connect to anything

  • jaydeetherobot
    PTR150 (@jaydeetherobot) reported

    @RogersHelps Internet tv. Its terrible. Cell isn't much better.

  • kaleemullah19
    kaleemullah (@kaleemullah19) reported

    @RogersHelps @RogersHelps I have already contacted technical support multiple times. I waited for over 2 hours on the phone, and a ticket was created. Today I also waited over an hour in the Anna online chat queue. I started at around 95 people ahead of me, and when it was finally my turn, the system suddenly ended the chat without connecting me to an agent. That was extremely frustrating. My internet has now been down for 2 days, I had to take leave from work because I work from home, and the earliest technician appointment I was offered is Monday. I don’t think this level of service is acceptable. Please escalate my case and advise what Rogers will do regarding compensation for the service outage and the loss it has caused. Reference: i2598853033

  • 3Clicksinvest
    Joseph (@3Clicksinvest) reported

    Don't ever use @Rogers Service unreliable and hard to cancel the services @RogersHelps is a joke

  • gabriel_morrow2
    Gabriel morrow (@gabriel_morrow2) reported

    @RogersHelps It was switched a few days ago. But data on it is slow now etc. I'm not sure what is wrong with it.