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Rogers outages and service status in Whitby, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Whitby, including 0 direct reports.
  • The most common problems reported in this area mention Internet and TV.
  • 69% Internet (69%)
  • 31% TV (31%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Whitby, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Whitby, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

September 1: Problems at Rogers

Rogers is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Whitby, Ontario

The most recent Rogers outage reports came from the following cities: Oshawa, Ajax, and Pickering.

CityProblem TypeReport Time
Oshawa Internet 7 days ago
Oshawa TV 8 days ago
Ajax TV 8 days ago
Oshawa Internet 9 days ago
Oshawa Internet 11 days ago
Oshawa Internet 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Whitby, Ontario

Latest outage, problems and issue reports in Whitby and nearby locations:

  • lakemitchells
    Sarah Lake-Mitchell (@lakemitchells) reported from Oshawa, Ontario

    @RogersHelps I just want to know if there are ignite internet issues in my area. I am now on hold on chat. I have no way of knowing if I'm really on hold. It's just silence.

  • Thumper2205
    Corinne (@Thumper2205) reported from Oshawa, Ontario

    @RogersHelps Is there a service interruption in Oshawa?

  • PineappleDigit
    Pineapple Digital (@PineappleDigit) reported from Whitby, Ontario

    @RogersHelps hello it is almost 48 hours since internet and cellular data is down. You guys suck and better fix it soon as you loose customers. Using Bell internet now at my neighbor!

  • undertaker9999
    Stephen Roberts (@undertaker9999) reported from Whitby, Ontario

    @Rogers @RogersHelps I have you guys are planing to launch a fresh website that doesn't include flash for the ignite tv online since major browsers are ending flash support at the end of 2020

  • bastienkoert
    bastien koert (@bastienkoert) reported from Pickering Village, Ontario

    @RogersHelps what terrible customer service. I called to do a hardware upgrade and the first guy steers to me to a decent phone for $0 for my 4 plans. 3rd person take $0 and makes it $550 plus activation.

  • Tito_Simmons
    Cliff Simmons (@Tito_Simmons) reported from Ajax, Ontario

    @RogersHelps been on the phone for who knows how long just to deal with a billing issue! Are you all even open????

  • dgc_to
    SPFC Toronto (@dgc_to) reported from Whitby, Ontario

    @Rogers I am tired of the ****** Customer Service. Your billing department is the only one working fine.

  • dugilbo
    Gilbert Ngabo (@dugilbo) reported from Whitby, Ontario

    Okay @RogersHelps my home has been without internet for nearly three days. Tech support promised but hasn't arrived yet. What gives??

  • marklee328
    Mersey (@marklee328) reported from Ajax, Ontario

    @mmaggiewongg @Rogers Two weeks!!! Holy shit!! That's two weeks too long. Unacceptable

  • Thumper2205
    Corinne (@Thumper2205) reported from Oshawa, Ontario

    @RogersHelps Spotty Tv and no internet. Tried rebooting multiple times, still nothing, yet the system says everything is fine, connected and there are no outages in my area. I'm losing the equivalent of three work days because of this. Please help.

  • yyzatc
    George (@yyzatc) reported from Pickering Village, Ontario

    Hey @Rogers disappointed in your service. 1 hour of my time setting up internet and waiting for modem delivery. By the 3rd day I call back and order not processed. Another hour of my time and we schedule an install. Only to find out servers down and I have to reschedule again.

  • ShaniaTwain1Fan
    Mike Widdis (@ShaniaTwain1Fan) reported from Oshawa, Ontario

    @RogersHelps how did the cable tv problem begin anyway in the last little while

  • Davidshawn64
    David Bass 🇨🇦🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹☮️ (@Davidshawn64) reported from Whitby, Ontario

    @Rogers You should be giving me a big discount I don't have mobile with you but I had to call again today and had spend way too much time on the phone AGAIN now my wifi is spotty I have zero tv because now we're trying a new box YOUR SERVICE IS ABSOLUTELY GARBAGE I may be canceling it

  • ajaxgolfer
    Roland Schlichting (@ajaxgolfer) reported from Ajax, Ontario

    @RogersHelps please please help. I live in south AJAX and the internet is so very weak. I am trying to work from home during this pandemic but can even do my skype calls. I have your best modem and very expensive unlimited internet package. Please please help

  • EVAsKarma
    eva (she/her) (@EVAsKarma) reported from Whitby, Ontario

    Got email from @Rogers CEO w many promises BUT service is unacceptable. Constant interruptions 2-3x/day at any & all hours of the day. Bounced between customer service and tech support until internet reconnects. The full bill arrives on time, with no interruptions.

  • alwaysbeforever
    foreveryoung 🇨🇦 (@alwaysbeforever) reported from Ajax, Ontario

    @RogersHelps watching Selma which I paid for and half way through I get told the on demand service isn’t working. Good thing I know the ending.

  • mmuthura
    Michael Muthurajah (@mmuthura) reported from Oshawa, Ontario

    @RogersHelps hi guys , is there some sort of service going in Oshawa , the internet , tv and phone lines are all down , please advise

  • aeablue
    Angela Altass (@aeablue) reported from Oshawa, Ontario

    Internet & TV were out of commission Wednesday & they’re not working again today. Glad they fixed the problem long enough to watch @Raptors last night before this area got disconnected again this morning. #disconnected @Bell @Rogers

  • lakemitchells
    Sarah Lake-Mitchell (@lakemitchells) reported from Oshawa, Ontario

    @RogersHelps I did access it through the website no issue

  • PineappleDigit
    Pineapple Digital (@PineappleDigit) reported from Whitby, Ontario

    @RogersHelps Fix the internet and cellular now in Whitby! You guys suck! Almost 2 days now and you can’t even get your **** right!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • georganneb
    🍏🇮🇱🇨🇦 Georganne Was Right 🇺🇸🇮🇱🍎 (@georganneb) reported

    Thank you to Zara at @Rogers management office. I feel like she gets the problem and has escalated it urgently to fix it. 🙏🙏🙏 I'm right.

  • jasminejhawley
    Jasmine Jeane Hawley 🇨🇦 (@jasminejhawley) reported

    For a "communications" company you are very bad at communications.I need to have my services moved to a new address.I have called 12 times this week and can't get through.I can't contact anyone through the web site and when I called the closest store he was very rude. @Rogers

  • doubledouble416
    Toronto Guy (@doubledouble416) reported

    @RogersHelps Was able to reach out to them; their/your offer is higher than what Bell gave me (and you don't offer/allow home phone service; if I don't take the full package, including tv; which i don't need/want)

  • csboucher78
    Carrie Longbottom (@csboucher78) reported

    @RogersHelps This is email from my phone. Works on browsers. All my other emails work. I just can’t send from Shaw says out going server repair. I even reset my password thinking it would help. I do not want to have to delete my account and re add I have a Shaw email - customer & mobile

  • celestee3
    celeste 🌼🌞 (@celestee3) reported

    @RogersHelps My term doesn’t end for 90 days, it seems a bit early for these emails?? Especially repetitive ones? I called the help number and they also said there’s no way to turn them off

  • Travisbecker17
    travis the angry canadian 🇨🇦🇺🇸 (@Travisbecker17) reported

    @Tialuna1993 @Rogers @Rogers yes why was it not delivered to her house yesterday? I get it’s Sunday but are you saying your representative lied to a customer? She said the representative said by August 23 and she doesn’t have her box. Why is your representative not telling her the truth?

  • clintculture
    Clint (@clintculture) reported

    @RogersHelps Your frontline support team already wasted 5 hours 35 minutes of my day. I have tallied all calls and AI chats and there are such long queues that end with being cut off. It is despicable disrespect for your clients’ time and lives. Your CEO made $15.45 Million last yr. HIRE MORE

  • howardknopf
    Howard Knopf (@howardknopf) reported

    @CRTCeng What are you going to do about @Rogers HORRIFIC new AI help and support system?

  • HutsonWilmot
    Wil. Y. Hutson (@HutsonWilmot) reported

    Does anyone know how to get through to the useless customer service at @rogers ??

  • kb30309
    ok (@kb30309) reported

    @yyzsportsmedia @Rogers @Sportsnet is such a garbage company