Rogers outages and service status in Whitby, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Rogers generated 4 outage signals in the last 24 hours around Whitby, including 4 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 5, 8:48 AM EDT.
- TV (70%)
- Internet (22%)
- Wi-fi (4%)
- Total Blackout (2%)
- Phone (2%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Whitby, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Whitby, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 5: Problems at Rogers
Rogers is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Whitby, Ontario
The most recent Rogers outage reports came from the following cities: Oshawa, Ajax, Pickering, and Whitby.
| City | Problem Type | Report Time |
|---|---|---|
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TV | 4 hours ago |
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Wi-fi | 15 hours ago |
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TV | 20 hours ago |
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Internet | 23 hours ago |
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Wi-fi | 2 days ago |
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TV | 2 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near Whitby, Ontario
Latest outage, problems and issue reports in Whitby and nearby locations:
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Cliff Simmons (@Tito_Simmons) reported from Ajax, Ontario@RogersHelps been on the phone for who knows how long just to deal with a billing issue! Are you all even open????
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George (@yyzatc) reported from Pickering Village, Ontario@RogersHelps Ok. It’s been 9 hours now without internet, cable and very slow LTE. We are paying a small fortune to have these services. The least you can do is provide them.
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Ben McCord (@benmccord) reported from Oshawa, Ontario.@Rogers When Bell subcontractors bury fibe on people's lawns/ inevitably chop Rogers cable, is there any accountability on their part? 3 kids were just booted off online classes/ I can't work as they indiscriminately chop the lawn. Shouldn't a Roger's truck follow /fix?
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Andreas Wesley (@Andreas_Wesley) reported from Ajax, Ontario@CarryTelecom Internet not working in Ajax @Rogers
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Roland Schlichting (@ajaxgolfer) reported from Ajax, Ontario@RogersHelps please please help. I live in south AJAX and the internet is so very weak. I am trying to work from home during this pandemic but can even do my skype calls. I have your best modem and very expensive unlimited internet package. Please please help
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oshawa5 (@oshawa5) reported from Oshawa, OntarioRogers not working anyone else @RogersHelps @ROGERStvDurham
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Anthony W (@Karate_4Life) reported from Oshawa, OntarioAnyone else experiencing a @Rogers outage in #oshawa?
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David Bass 🇨🇦🇬🇧🏴🇮🇹☮️ (@Davidshawn64) reported from Whitby, Ontario@Rogers Rogers should be more concerned about living up to your commercials your internet tv and cell are no where near the most reliable I don't know how many times I've had call about my signal and your customer service is crap they do not make things clear about packages
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Carla Aviva Rudberg (@carlaaviva) reported from Pickering Village, Ontario@RogersHelps is Pickering in an outage? I’m on data (and almost out of it) to see why my home wifi isn’t working. We have 2 adults that need to be online for work!
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aleena mazhar (@AleenaZ) reported from Whitby, Ontario@RogersHelps is there internet connectivity issues in Whitby? My internet is going on and off...
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Anthony W (@Karate_4Life) reported from Oshawa, Ontario@RogersHelps I did try that and not working as well as no tv!!
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bastien koert (@bastienkoert) reported from Pickering Village, Ontario@RogersHelps what terrible customer service. I called to do a hardware upgrade and the first guy steers to me to a decent phone for $0 for my 4 plans. 3rd person take $0 and makes it $550 plus activation.
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George (@yyzatc) reported from Pickering Village, OntarioOk @RogersHelps It’s been 9 hours now without internet, cable and very slow LTE. We are paying a small fortune to have these services. The least you can do is provide them.
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Angela Altass (@aeablue) reported from Oshawa, OntarioInternet & TV were out of commission Wednesday & they’re not working again today. Glad they fixed the problem long enough to watch @Raptors last night before this area got disconnected again this morning. #disconnected @Bell @Rogers
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Pepper Redcastle (@SherriStocks) reported from Whitby, Ontario@TOareaFan @TELUS @Bell @Rogers Yah. Now instead of making a shit tonne of money, they’re only making a butt load of money!
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Dino Pupulin (@DPupulin) reported from Ajax, Ontario@RogersHelps Rogers is down in Ajax, can you confirm eta
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Mersey (@marklee328) reported from Ajax, Ontario@RogersHelps how does a long time customer get a decent deal??
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Sarah Lake-Mitchell (@lakemitchells) reported from Oshawa, Ontario@RogersHelps how to I find if there is an internet issue in my neighborhood? I've lost connection maybe 8 times today.
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Catherine Kelly-Brown (@cathyincanada) reported from Whitby, Ontario@RogersHelps Eligible but after saving details to return to later (1) I cannot locate those details and (2) consistently given a Welcome Back Existing Customer pick-a-phone page when selecting the verification code email link. I'm not a wireless customer yet, just internet/TV/home phone.
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Rajendra Singh (@Rajendra) reported from Ajax, OntarioSwitched my cellphone service from @TELUS to @Rogers because Rogers gave me a deal and Telus couldn't.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Cosmochyck (@ninjachyck) reported@RogersHelps I need my bills from 2024. You do not provide them online. And then uou want $20 a bill to provide them??? You want us to go paperless and then charge me for MY information??? Help please
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Matt Muszynski (@mattmuszyn) reported@RogersBiz @Rogers This has been going on for months. You sent me two QR codes via Purolator, both failed and when I asked for replacements, they never came. I have a photo of the error screen from the last one I received as proof. Now I’m being told they’re “past their due date” and nothing can be done, yet due to your own negligence, I’ve been running to in-store Rogers business locations and sitting through hours of hold times just to get this sorted. And somehow, I still received another QR code just last week that also didn’t work. So how exactly is this past its due date when you’re still sending them out? Now I’m told no replacement is coming and there’s nothing that can be done. That’s not an answer. I’m a loyal business client who has spent thousands with Rogers, and this is what I get, months of runaround, unprofessional staff and a 72-hour wait just to speak to a supervisor. Mistakes happen, but from a company like yours? Sort this out please.
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Greg Weir (@CrescendoCove) reportedYou know who sucks? Frickin @Rogers. I canceled my mom's cable because she passed away. Was told there was no balance owing and that I should ignore all future bills. Now their Collections department is hounding me saying the first person spoke in error. Stellar work, folks.
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Rick Blaine (@JayJjtml555) reported@RogersHelps I cant..your chat will not deal with it ..your customer service is min 1 hour wait..so no..I will go my way and contact Rogers executives through Linkedin, as I pay for premium.., and contact everybody listed at Rogers coast to coast as I did last time when you did nothing and 2 days later I had the box..that way I done get stupid answers like this one
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Jey (@Slxmjimmy69) reported@rogers I literally have no cell service outside in meadowvale, Mississauga Ontario… I’m outside with 1 bar
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Krishan Arora (@krishanarora1) reported@RogersHelps it’s really worst service from last 2 months
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Arthur Zhou (@Arthur632563042) reported@RogersHelps I tried below steps but no luck: Reset Network Settings (iPhone + all devices) Reset hotspot/APN settings(change to mobile.apn) Toggled Maximize Compatibility ON/OFF Change manual IP, proxy, many other DNS Removed all VPN profiles All DNS can not work normally
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Kats (@TheNutterDrawer) reported@RogersHelps Also, two different people answered and BOTH said they were not the “right” internet dept to help em. So after spending over 2 hours on hold I have to wait to be transferred a THIRD TIME. I don’t have another hour to waste on this BS.
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Honeyboy Wilson (@HoneyboyWilson6) reported@RogersHelps I have two Fire sticks with the same problem. I have two TV boxes that are fine. All other apps on the fire sticks are ok.
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Dean Sarnecki (@sarneckid) reported@RogersHelps The new Rogers Xfinity TV service - and I still have to pay despite not having the cable access!