Rogers Outage in Erin, Ontario

@RogersHelps Your Rogers worker was on our street, climbed up a pole, did something to the wire, and the wire is now hanging about 10 feet off the road. Pls advise - how do we report this. Technical support is 45-60 min wait on the phone.

@RogersHelps please give me a timeline for service restoration. Postal code N0B 1T0. I am assuming it will be up and running for the next Leafs game. That is Saturday BTW.

@RogersHelps This was not intermittent service interruption. We had total disruption of service the entire day. Get your messaging correct abd say it as it is.

@205mph @RogersHelps @_phos3 I was told you have to call Rogers in order to receive the compensation so if that's the case good luck calling in. I just got my service back and running and I been calling non stop and waiting. Lines are stupid busy🤬😭

@RogersHelps No phone service in Caledon. 🤌🏻

@RogersHelps Why is there no response from Rogers as to the cause and what’s being done to get it fixed. More importantly why is there no back up solution. This is unacceptable especially when we are working from home. Why is it only Rogers and nit Bell ie Telus etc...

@RogersHelps I have replied to your reply. I’m down again.

Hey @RogersHelps any idea why we are down again (almost daily occurrence) at Parkview and Lawrence in Orangeville? L9W4H7 Can we please stop these mid-day outages?

@RogersHelps your internet connection is so glitchy in my area 😡 with people working from home these days you should really get your s*it together!! My neighbours and I have called to report problems many times with no resolution. I’ll be switching to another service provider.

@RogersHelps @Rogers once again just horrible #CustomerService & #CustomerExperience when dealing with Rogers. Can’t call them....no numbers posted anymore.

Hello @RogersHelps trying to make changes online to my plan and the live chat is not working.

@RogersHelps @rogers sending slimy, rude, & aggressive sales people to my home is a shit way to keep costumers. Can’t wait until my cell phone contract is up.

@RogersHelps The issue isn’t the internet at all. The cameras keep going offline.

Sorry @IndyCar. Looks like you're losing a fan. Thanks to the horrible TV deal u made with @Rogers and @Sportsnet. I refuse to pay $30/mth for a specialty channel in which the only thing I'll ever watch on it is racing. What a horrible way to treat Canadian racing fans. #IndyCar

So 11 days after installation was started, and 96 hours after I was last told it would take 48 hours to fix the problem, no update from @RogersHelps and no Ignite TV. Really tired of hearing that you understand how frustrating this is #ignitetv #rogersfail #rogersconcierge

@RogersHelps Lol And no apology for the continued lapse of customer service

@Rogers Most reliable at always being down and not working?

@EdmontonOilers @Rogers @OkanaganHockey So that why Oilers extended his contract last year. He was supposed to be going Kraken. Time to retiret Kris. Help this team cap problem

@Rogers what is up with the Canadian @CNBC feed? I miss @jimcramer... Please fix it.

@RogersHelps @adifood1234 Is there a reason for this? Quite frankly it doesn’t make sense. Viewers don’t get the Olympics from CNBC and other networks such as Bell don’t have this issue. please confirm why Rogers customers who view markets not olympics face this and not others.

@BalcitaGodfrey @Rogers Hello - did you get anywhere on this? similar issue for me on Rogers as well. rogers support said it would be for the duration of the Olympics but this doesn’t make much sense…

It is no fun when @RogersHelps internet goes down in your neighborhood without warning, Due to "routine maintenance." #unreliable

It is no fun when @RogersHelps internet goes down in your neighborhood without warning, Due routine maintenance. #unreliable

@Bell been trying to get a hold of someone to upgrade my phone for 2 hours. Please help! @Rogers or @TELUS interested in a new customer? Just got cut off from bell again!!

Anyone else in #yyt experiencing issues with @Rogers internet? Has been down since ~10 AM in A1C. Chatted w/ @RogersHelps who blamed "equipment failure" and that it would be back around 3 PM - but why no official communication/public acknowledgement?