Rogers Outage in Erin, Ontario

So done with @RogersHelps .. reduce your ****** departments so one person can actually help clients. 6 call transfers and counting… #Pathetic #Frustrated

@RogersHelps Your Rogers worker was on our street, climbed up a pole, did something to the wire, and the wire is now hanging about 10 feet off the road. Pls advise - how do we report this. Technical support is 45-60 min wait on the phone.

@RogersHelps please give me a timeline for service restoration. Postal code N0B 1T0. I am assuming it will be up and running for the next Leafs game. That is Saturday BTW.

@RogersHelps This was not intermittent service interruption. We had total disruption of service the entire day. Get your messaging correct abd say it as it is.

@205mph @RogersHelps @_phos3 I was told you have to call Rogers in order to receive the compensation so if that's the case good luck calling in. I just got my service back and running and I been calling non stop and waiting. Lines are stupid busy🤬😭

@RogersHelps No phone service in Caledon. 🤌🏻

@RogersHelps Why is there no response from Rogers as to the cause and what’s being done to get it fixed. More importantly why is there no back up solution. This is unacceptable especially when we are working from home. Why is it only Rogers and nit Bell ie Telus etc...

@RogersHelps I have replied to your reply. I’m down again.

Hey @RogersHelps any idea why we are down again (almost daily occurrence) at Parkview and Lawrence in Orangeville? L9W4H7 Can we please stop these mid-day outages?

@RogersHelps your internet connection is so glitchy in my area 😡 with people working from home these days you should really get your s*it together!! My neighbours and I have called to report problems many times with no resolution. I’ll be switching to another service provider.

@RogersHelps @Rogers once again just horrible #CustomerService & #CustomerExperience when dealing with Rogers. Can’t call them....no numbers posted anymore.

Hello @RogersHelps trying to make changes online to my plan and the live chat is not working.

@RogersHelps @rogers sending slimy, rude, & aggressive sales people to my home is a shit way to keep costumers. Can’t wait until my cell phone contract is up.

@RogersHelps The issue isn’t the internet at all. The cameras keep going offline.

Sorry @IndyCar. Looks like you're losing a fan. Thanks to the horrible TV deal u made with @Rogers and @Sportsnet. I refuse to pay $30/mth for a specialty channel in which the only thing I'll ever watch on it is racing. What a horrible way to treat Canadian racing fans. #IndyCar

So 11 days after installation was started, and 96 hours after I was last told it would take 48 hours to fix the problem, no update from @RogersHelps and no Ignite TV. Really tired of hearing that you understand how frustrating this is #ignitetv #rogersfail #rogersconcierge

@RogersHelps Whats the update on the total service outage in Gander Newfoundland since 9pm last night?

@RogersHelps Could it possible Rogers can make third party VOIP numbers display on its call display service in the future? I like using VOIP services when I’m calling from long distance

@RogersHelps Is it possible to show caller ID with a VOIP service number on your home phone service? My parents have caller ID displayed when watching TV, but the VOIP number doesn’t display who the number belongs to. The VOIP service is @Fongo_Mobile based in Waterloo ON

@RogersHelps Is it possible to show caller ID with a VOIP service number on your home phone service? My parents have caller ID displayed when watching TV, but the VOIP number doesn’t display who the number belongs to? The VOIP service is @Fongo_Mobile based in Waterloo ON

@RogersHelps I’ve done this, I’ve dealt with the live chat to try and resolve the issue. I have an nhl live account that was setup through the app that I purchased the subscription to. Every time I log in to a different device, it asks me what subscription I want to purchase.

@RogersHelps I subscribed to nhl live through the Apple iPhone app. I created an nhl live account to link it to my ps4 app, laptop, and iPad. None of these devices will work. When I log in, it will only ask me what subscription I want to purchase. Please help!

@RogersHelps is there an outage in Gander, NL or should I just restart my modem?

@gingerhat @RogersHelps seems these current 4K PVRs are kind of crap, I have about six of them I've gotten as ewaste as people just toss them

@LoudlySilent24 @Rogers I'm in Ottawa amd just got off the phone and same issues here. New vyild with free unreliable service

@LoudlySilent24 @Rogers Where do you live I have the same issue