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Rogers outages and service status in Newmarket, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Newmarket, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received May 17, 11:24 PM EDT.
  • 69% Internet (69%)
  • 10% TV (10%)
  • 7% Total Blackout (7%)
  • 7% Wi-fi (7%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

The latest reports from users having issues in Newmarket come from postal codes L3X and L3Y .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Newmarket, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Newmarket, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 19: Problems at Rogers

Rogers is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Newmarket, Ontario

The most recent Rogers outage reports came from the following cities: Newmarket, Bradford West Gwillimbury, York, King, and Bradford West Gwillimbury.

CityProblem TypeReport Time
Newmarket Internet 21 hours ago
Bradford West Gwillimbury Total Blackout 3 days ago
Newmarket Internet 3 days ago
Newmarket Internet 7 days ago
Newmarket TV 8 days ago
Newmarket Internet 13 days ago

Nearby cities with recent reports

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Newmarket, Ontario

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • MariamJKarim
    Mariam J. Karim (@MariamJKarim) reported from York, Ontario

    @Rogers waited for 1 hour to cancel my home internet and the person disconnected. Wth?

  • CityAdrian
    Adrian Ghobrial (@CityAdrian) reported from Aurora, Ontario

    @RogersHelps Rogers ignite is down at my parents home and we’ve been on hold for 30 minutes and counting for a “live agent”

  • CbingoR
    Bizingus Rogers (@CbingoR) reported from East Gwillimbury, Ontario

    You think having the same name as @Rogers would help with better connection Almost guaranteed on a gloomy day to for cell service internet TV to go out every 20 minutes.

  • OliverC45902965
    Oliver Chen (@OliverC45902965) reported from Newmarket, Ontario

    @RogersHelps @rogers rogers ignite user. Is there a service disruption in Newmarket ON. L3X . We have no internet. And unable to reboot modem.

  • kaos19juice
    Peter Coulton (@kaos19juice) reported from Bradford West Gwillimbury, Ontario

    @kristen_shilton Figures he is awesome in a fun skills competition but not so good in the shootout. Can't watch this or #Raptors as stupid @Rogers is out in #Bradford area until at least midnight.

  • BelovedBrands
    🎈Beloved Brands🎈 (@BelovedBrands) reported from King, Ontario

    @RogersHelps Yes but I bought “Rogers” protection. You let your customer down. I’m near the end of my contract. So it is easier to switch to another company. No one offering a reason to stay.

  • dajhorn
    Darik Horn (@dajhorn) reported from Newmarket, Ontario

    @Romcan2 @Rogers Because retrenching a broken cable is expensive and throwing wire is a quick fix.

  • rfrizvi
    Rabab Rizvi (@rfrizvi) reported from Whitchurch-Stouffville, Ontario

    @RogersHelps WiFi is down again 2x this week

  • evobury
    Dave (@evobury) reported from Newmarket, Ontario

    @Rogers Having problems with Smart Home Monitoring Weiser Smart 10 door lock. Says Jammed works great. Love to know how to reset!!!

  • BelovedBrands
    🎈Beloved Brands🎈 (@BelovedBrands) reported from King, Ontario

    @RogersHelps You lost a customer who wanted to upgrade, hand you more money and stay with you 24 months.

  • ShamusBrown1
    Shamus Brown (@ShamusBrown1) reported from Newmarket, Ontario

    @RogersHelps please advise whether there’s an issue with Ignite TV in Newmarket, ON. Our tv is frozen and none of your suggestions online have worked. Thanks

  • CGlease
    Chris Gleason (@CGlease) reported from Newmarket, Ontario

    @RogersHelps is service down in Newmarket

  • FPLAggregates
    steve the dispatcher (@FPLAggregates) reported from Newmarket, Ontario

    @RogersHelps is the cable issues in Newmarket? Signal is choppy second night in a row.

  • Lovedee14492508
    Lovedeep Singh (@Lovedee14492508) reported from East Gwillimbury, Ontario

    Rogers Network down since last night. Please fix it ASAP it’s causing problems now. @Rogers

  • jrlbenedict
    Jarrel Benedict (@jrlbenedict) reported from Newmarket, Ontario

    No internet again. This has happened 8 days in the past 30 days. @Rogers @RogersHelps I expect my bill to be a quarter lower because I didn’t have service for more than a week. This is disgusting and the @CRTCeng needs to investigate your horrible service.

  • joekool59
    Break80 (@joekool59) reported from Newmarket, Ontario

    @Rogers my ignite TV is lagging and pausing mid show. Is there a fix?

  • falu_f10
    Falu (@falu_f10) reported from Whitchurch-Stouffville, Ontario

    @RogersHelps been having lots issues with our internet service here in Stouffville this past month. Continued outages almost everyday. I’ve called in a few times and granted I got a few days credit but this is completely unacceptable. Not a happy customer

  • bender_077
    Pascal Brunet (@bender_077) reported from Whitchurch-Stouffville, Ontario

    Hey @RogersHelps , any idea when service will be restored in Stouffville, Ontario? It’s been 48 hrs. And your automated « support » bot is saying everything is good - reboot your modem… (tweeting from my BELL cel phone)

  • Cpt_Handsome
    The Captain (@Cpt_Handsome) reported from Bradford West Gwillimbury, Ontario

    I have to say... this is a new record... it's taken to week 11 for me to have absolute dogsh!t service from @Rogers preventing me from watching football... Credit where it's due... most years I've had at least 3 Sundays of this garbage by now....

  • Therisa
    T. D'Amato (@Therisa) reported from Newmarket, Ontario

    @Rogers what is going on with services in the Newmarket area!?! I have no internet, no tv and no phone. This is a serious issue!!!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • SWSniper07
    The Toilet Trader 💙 (@SWSniper07) reported

    @RogersHelps So when can i expect a call? Fyi, i called bell today was under 3 minutes total from calling to issue resolved takked to a human being. Thats customer service.

  • BillStarnaud
    Bill St. Arnaud (@BillStarnaud) reported

    @RogersHelps It’s almost impossible to get through to wireless tech support. Twitter is much more responsive. I guess I will have to switch to Starlink - too bad. Rogers was great for a while

  • CBR900
    Steve Bergeron (@CBR900) reported

    @RogersHelps What is the best number to call for technical support where I don’t have to listen to 100 different menu options.

  • shynewsguy
    a (@shynewsguy) reported

    @RogersHelps Roger's needs to do better. Internet stopped working so I called and wait was too long but automated message said use AI Anna. I tried but didn't get anywhere, she is useless. Finally connected to chat support but was disconnected immediately due to high volumes.

  • acethecat
    DidiH (@acethecat) reported

    @RogersHelps @uncut_jurist Neither wifi or cell service was working. Hard to check anything

  • YouPulseX
    Paul Sant (@YouPulseX) reported

    @RogersHelps Private tickets are a slow incident detector. If this maps to one update, post the intake, carrier settings/iOS fields to capture, and who owns rollback.

  • laurenrjacobs
    ✡Lauren Jacobs✡ (@laurenrjacobs) reported

    @RogersHelps But it's not a new service and it literally says I can get it via live chat at the link I shared. I'm keeping the same sim card and putting it into a new device and changing my plan, much like if I bought a new phone and wanted a new plan. This is so frustrating.

  • Ferreira_nszuki
    DTAmerikka (@Ferreira_nszuki) reported

    @RogersHelps Haha funny. You may care, but the company that employs you doesn't care. Over the last 6 weeks I've probably spend over 10 hrs on the phone with your employees, every time i think the issue has been resolved, only to find out nothing has been resolved. It's rinse n repeat.

  • OllKorrect_eh
    D (@OllKorrect_eh) reported

    What a great experience with @Rogers this morning 1) spoke to an agent in Morocco (I thought it was Canadian’s who worked for you IN CANADA) 2) got bounced around to like 4-5 agents in less than an hour, had to threaten cancellation and CRTC to have someone help. 1/2

  • s_hughes815
    s_hughes815 (@s_hughes815) reported

    @Rogers ChatGPT has pointed out another available ISP that is cheaper than your ridiculous $145.50/month (150gb). to "keep me satisfied" & keep me as a customer, match $45/month (equipment included) for unlimited 120gb wifi & lock-in the rate for 5 years, or else i bolt 🏇