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Rogers outages and service status in Newmarket, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 2 outage signals in the last 24 hours around Newmarket, including 2 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received May 15, 7:36 PM EDT.
  • 66% Internet (66%)
  • 14% TV (14%)
  • 7% Total Blackout (7%)
  • 7% Wi-fi (7%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

The latest reports from users having issues in Newmarket come from postal codes L3X and L3Y .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Newmarket, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Newmarket, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 16: Problems at Rogers

Rogers is currently having issues. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Newmarket, Ontario

The most recent Rogers outage reports came from the following cities: Bradford West Gwillimbury, Newmarket, York, King, and Bradford West Gwillimbury.

CityProblem TypeReport Time
Bradford West Gwillimbury Total Blackout 7 hours ago
Newmarket Internet 16 hours ago
Newmarket Internet 4 days ago
Newmarket TV 5 days ago
Newmarket Internet 10 days ago
York Phone 11 days ago

Nearby cities with recent reports

7 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Newmarket, Ontario

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • evobury
    Dave (@evobury) reported from Newmarket, Ontario

    @Rogers Having problems with Smart Home Monitoring Weiser Smart 10 door lock. Says Jammed works great. Love to know how to reset!!!

  • dajhorn
    Darik Horn (@dajhorn) reported from Newmarket, Ontario

    @Romcan2 @Rogers Because retrenching a broken cable is expensive and throwing wire is a quick fix.

  • kaos19juice
    Peter Coulton (@kaos19juice) reported from Bradford West Gwillimbury, Ontario

    @kristen_shilton Figures he is awesome in a fun skills competition but not so good in the shootout. Can't watch this or #Raptors as stupid @Rogers is out in #Bradford area until at least midnight.

  • HanlansPoint
    Jeff Hanlan (@HanlansPoint) reported from Bradford West Gwillimbury, Ontario

    @RogersHelps Internet and cable when out during 2nd period of Leags game (thankfully) and is still out this AM. Need it for @Raptors 🏆 in a few hours. Help!

  • Lovedee14492508
    Lovedeep Singh (@Lovedee14492508) reported from East Gwillimbury, Ontario

    Rogers Network down since last night. Please fix it ASAP it’s causing problems now. @Rogers

  • saraurowitz
    sara urowitz (@saraurowitz) reported from Aurora, Ontario

    @koodo @RogersHelps Jessica, a kind and polite customer service rep from @RogersHelps has set up an appointment for me with @Rogers to talk about moving my 3 numbers from @koodo @TELUS. @koodo you have some customer service catch up to do!

  • TimmyMartini
    Timmy Martini (@TimmyMartini) reported from Bradford West Gwillimbury, Ontario

    @RogersHelps Back down again in Bradford, ON you scum bags

  • Therisa
    T. D'Amato (@Therisa) reported from Newmarket, Ontario

    It’s ironic that your systems for sending me my bill today seem just fine @Rogers but I have no cell phone service. Appears to be time to shop around.

  • BelovedBrands
    🎈Beloved Brands🎈 (@BelovedBrands) reported from King, Ontario

    @RogersHelps You lost a customer who wanted to upgrade, hand you more money and stay with you 24 months.

  • BelovedBrands
    🎈Beloved Brands🎈 (@BelovedBrands) reported from King, Ontario

    @RogersHelps Yes but I bought “Rogers” protection. You let your customer down. I’m near the end of my contract. So it is easier to switch to another company. No one offering a reason to stay.

  • troywdavenport
    Troy Davenport (@troywdavenport) reported from Newmarket, Ontario

    @RogersBiz please fix your landlines. Dialing local or long distance numbers should be the same! No more of this dialing 1 sometimes; my cell phone has no issue confirming this is technically possible!

  • TORHABSFAN
    TORHABSFAN #FireBergevin (@TORHABSFAN) reported from Newmarket, Ontario

    @Rogers worked for 15 minutes and then it stop again. **** you guys. Thank God I'm home now and have the use of my @Bell internet.

  • rfrizvi
    Rabab Rizvi (@rfrizvi) reported from Whitchurch-Stouffville, Ontario

    @RogersHelps WiFi is down again 2x this week

  • jrlbenedict
    Jarrel Benedict (@jrlbenedict) reported from Newmarket, Ontario

    What in the actual hell, @RogersHelps @Rogers. There’s no internet again. This is the fourth time in the span of a week. That 5-day bill credit that we’re getting for the outage before now needs to be a whole month credit because of the unreliability!!!

  • CityAdrian
    Adrian Ghobrial (@CityAdrian) reported from Aurora, Ontario

    @RogersHelps Rogers ignite is down at my parents home and we’ve been on hold for 30 minutes and counting for a “live agent”

  • BelovedBrands
    🎈Beloved Brands🎈 (@BelovedBrands) reported from King, Ontario

    One more scam by @Rogers I have the Rogers Device Protection, my iPhone has a cracked screen on the back. They sent their protection to a 3rd party who say it’s either $300 to replace or $100 to fix, taking one week. What a scam. I’m going to upgrade to the 11. Not Rogers.

  • aj_tk427
    Aj Jackson (@aj_tk427) reported from Aurora, Ontario

    @RogersHelps experincing internet connection issues in Aurora, are there known interruptions?

  • falu_f10
    Falu (@falu_f10) reported from Whitchurch-Stouffville, Ontario

    @RogersHelps been having lots issues with our internet service here in Stouffville this past month. Continued outages almost everyday. I’ve called in a few times and granted I got a few days credit but this is completely unacceptable. Not a happy customer

  • TORHABSFAN
    TORHABSFAN #FireBergevin (@TORHABSFAN) reported from Newmarket, Ontario

    @Rogers there better be some sort of rebate or discount for this ****. @RogersHelps

  • MariamJKarim
    Mariam J. Karim (@MariamJKarim) reported from York, Ontario

    @Rogers waited for 1 hour to cancel my home internet and the person disconnected. Wth?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • PistolP50122591
    Peter 🇨🇦🇮🇹 (@PistolP50122591) reported

    @RogersHelps @Rogers How is it possible that my connection goes down 3 or 4 times a night. Is it just in the Vaughan market. Internet and WIFI are working fine. Please just fix it! This has been going on for over a month. Very Frustrating!!!! Why!!!!!!!!

  • tford1494
    Lily_lou-mom (@tford1494) reported

    @RogersHelps It won't fix on app

  • dineshkumarkg
    Dinesh (@dineshkumarkg) reported

    @Rogers I have been trying to contact your customer support for almost half a day. But I am unable to contact via call or chat. This is irritating. Bell dint have good coverage but I was atleast able to reach their customer service.

  • SWSniper07
    The Toilet Trader 💙 (@SWSniper07) reported

    @RogersHelps It was cancelled oct 12. My numbers were ported to bell then every month after i kept being charged for 2 lines.I called in November to cancel the account. They never did as well left the lines going and kept charging me. Go into account you can see the lines have never been used

  • bobmcdoogal
    Bobmcdoogal🐀 (@bobmcdoogal) reported

    . @RogersHelps internet down in Ottawa. When is it going to be fixed?

  • BKOttawa
    Brian Kusiewicz (@BKOttawa) reported

    @Rogers I’ve been a loyal customer for 20+ years and just got charged $745.80 to cancel. That’s far above industry norms. Looking for a fair resolution here—can someone from your team reach out?

  • JaysChatterBX
    Blue Jays Chatterbox (@JaysChatterBX) reported

    @RogersHelps @gregrieben Lol rogers help is a total troll account

  • rebellion__scum
    phantom (@rebellion__scum) reported

    @RogersHelps I have, on a iPhone 15 it works fine, on a windows computer its fine so it appears to be a compatibility issue between the app and TCL

  • leswilliams2
    Les Williams (@leswilliams2) reported

    Is there any company worse at customer service than @rogers ? I’m in a hospital and waited 2 hrs. to speak to a human before giving up.

  • ScammerDefence
    Scammer Defence (@ScammerDefence) reported

    @andrewinereview @Rogers @rcmpgrcpolice STIR/SHAKEN does not catch these because the calls come in over offshore VoIP that bypasses Canadian carrier attestation. A DNS blocker on the home router catches the follow-up step: when the caller texts a link to a fake Service Canada page, the page refuses to load.