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Rogers outages and service status in York, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around York, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Aug 20, 8:15 PM EDT.
  • 70% Internet (70%)
  • 17% TV (17%)
  • 13% Wi-fi (13%)

The latest reports from users having issues in York come from postal codes L4A .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in York, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 21: Problems at Rogers

Rogers is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near York, Ontario

The most recent Rogers outage reports came from the following cities: Markham, Newmarket, York, King, Vaughan, Richmond Hill, and Bradford West Gwillimbury.

CityProblem TypeReport Time
Markham TV 14 hours ago
Markham Internet 3 days ago
Newmarket Internet 4 days ago
York Internet 4 days ago
King Internet 4 days ago
Newmarket Internet 5 days ago

Nearby cities with recent reports

Markham

3 recent signals

14 hours ago
Newmarket

3 recent signals

4 days ago
King

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near York, Ontario

Latest outage, problems and issue reports in York and nearby locations:

  • RaessaFatima
    Icraessa (@RaessaFatima) reported from Markham, Ontario

    @Rogers Why is the internet not working in Markham. My internet was just fine until I noticed the Rogers Van outside. Why is Rogers fixing things during working hours, as many are working from home? And how long will it take?

  • TimmyMartini
    Timmy Martini (@TimmyMartini) reported from Bradford West Gwillimbury, Ontario

    @RogersHelps Back down again in Bradford, ON you scum bags

  • WREDC_Tony
    Tony LaMantia ICD.D (@WREDC_Tony) reported from Vaughan, Ontario

    @tyantzi @RogersHelps Anybody whose ever worked in tech support (me, back in the day) knows it's often a thankless gig, yet so critical to client retention.

  • Therisa
    T. D'Amato (@Therisa) reported from Newmarket, Ontario

    @Rogers what is going on with services in the Newmarket area!?! I have no internet, no tv and no phone. This is a serious issue!!!

  • chriscenteno75
    Chris Centeno (@chriscenteno75) reported from Richmond Hill, Ontario

    @Rogers internet service has been down since 7:45am EST in the L4E neighborhood in Richmond Hill. People are WFH and kids can not connect to online school. What’s the situation and ETA to resolve. Unacceptable given people are dependent on you as an ISP.

  • TwinGirls0925
    Kimberly Ramrayka (@TwinGirls0925) reported from Vaughan, Ontario

    @Badshah_h @RogersHelps Agreed!! Some of us need our cell phone for work. My day is also thrown due to this! We are expected to pay high rates and on time regardless our situation but when **** hits the fan for them....they are more like oops it’s all fixed now sorry. 😡

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario

    @RogersHelps @ReaperOfBurgers I am curious as to how many service tickets I need to put in. This will be the 4th one. They refuse to actually come to the site and yet won't take my screenshots as proof of low speeds...."We found no problem" is the mantra.

  • sararxsa
    Sara (@sararxsa) reported from Vaughan, Ontario

    @Rogers why am I paying for a service that I can’t even use???

  • progers71
    progers71 (@progers71) reported from Markham, Ontario

    @Rogers Only if you had decent service.

  • ashwinrayaprolu
    ashwin kumar (@ashwinrayaprolu) reported from Markham, Ontario

    @RogersHelps my internet is Down for past 1 hour . Your service is always on hold

  • dgreensp
    Darren Greenspoon (@dgreensp) reported from Patterson, Ontario

    @RogersHelps we currently have no internet L6A postal code! Please help. I know it is busy but 2 ppl working from home and 2 kids in school. Thank you!!!

  • DomVitale63
    Domenico Vitale (@DomVitale63) reported from Markham, Ontario

    I agree that #internet speed and service is bad in my residential area in York Region. @RogersHelps @FidoSolutions @Fidomobile are NOT cooperative when having to solve #internet issues.

  • falu_f10
    Falu (@falu_f10) reported from Whitchurch-Stouffville, Ontario

    @RogersHelps been having lots issues with our internet service here in Stouffville this past month. Continued outages almost everyday. I’ve called in a few times and granted I got a few days credit but this is completely unacceptable. Not a happy customer

  • IAmKelvinYoung
    Kelvin Young (@IAmKelvinYoung) reported from Markham, Ontario

    @RogersHelps Is there an internet outage in Markham right now? Modem went offline about half an hour ago

  • philistweeting
    Phil Kane (@philistweeting) reported from Vaughan, Ontario

    Have you been to a @Rogers store lately? Before entering I had to scan QR code for my turn to enter, show ID, and was then asked to pull down my mask and look at the camera. WTF? I also wasn’t allowed to open the door on my own. All of this to return a modem.

  • CGlease
    Chris Gleason (@CGlease) reported from Newmarket, Ontario

    @RogersHelps is there service outage in Newmarket…

  • Stephy_72
    Stephanie (@Stephy_72) reported from Vaughan, Ontario

    @RogersHelps they actually don’t help! They told me myTv issues were at the green box on the street. While still paid them for no service, I called and spent hrs on hold.Troubled shooter my issue and told them, there is no Main Street issue, it’s the refurbished

  • MichaelLiut
    Michael Liut (@MichaelLiut) reported from Richmond Hill, Ontario

    @Rogers @RogersHelps another outage of Internet, TV, and Cable. I’m incredibly frustrated with your #unreliable “services”…

  • Cpt_Handsome
    The Captain (@Cpt_Handsome) reported from Bradford West Gwillimbury, Ontario

    I have to say... this is a new record... it's taken to week 11 for me to have absolute dogsh!t service from @Rogers preventing me from watching football... Credit where it's due... most years I've had at least 3 Sundays of this garbage by now....

  • jmaltman
    Jamie Maltman #Play365 (@jmaltman) reported from Richmond Hill, Ontario

    @RogersHelps cable and Internet down in Richmond Hill ON

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • mkmaster0003
    MO (@mkmaster0003) reported

    @RogersHelps @Rogers One of the most unprofessional ways to get in contact with customer service. I need to talk to customer service to discuss a few things about my account. And they decided to hang up on me, because they said, there's high volume calls at this time.

  • karren_n
    Karen (@karren_n) reported

    Is there an issue in Calgary right now? Internet & cable went out. Internet came back, but cable is still offline. I'm in Willow Park. @RogersHelps

  • _robbyy
    The Admiral🤮🌟👨🏿‍✈️ (@_robbyy) reported

    @RogersHelps @SensSteadySteve Your outage map isn’t even working

  • LGBMike
    Gry Phyn (@LGBMike) reported

    @JustMeJamie64 @Rogers Used to work in call centre's and I can answer this. Lower wages. Cheaper to have phone support in countries that pay WAY LESS THAN CANADA. 2/hour in many places.

  • dave_pasin
    Dave Pasin (@dave_pasin) reported

    @rodmickleburgh They’ll shove the Leafs down everybody’s throat whilst every other team gets the also-rans. Oh, & of course, you gotta pay a lot more to watch. Just when you think @Rogers can’t get worse they find ways to piss even more people off with each greedy TO centric decision

  • alexkillby
    Alex Killby (@alexkillby) reported

    Not sure what @Rogers Bank execs are thinking. November changes to their credit card products remove 99% of the incentive they have provided to date to stay with Rogers telecom services. I will certainly be switching credit card AND telecom services once these changes take effect and as service contracts expire. There are more affordable providers with better service and without the financial incentive provided by the credit card there are no more reasons to stick to their mix.

  • JustMeJamie64
    Just me - Jamie (@JustMeJamie64) reported

    @RealKingiman @Rogers What does that have to do with it? The fact that to deal with a “Canadian” issue I was speaking with someone from another country. Rogers should be investing more in Canada with more Canadian call centers.

  • alexxhashemi
    Alex (@alexxhashemi) reported

    @JustMeJamie64 @Rogers Totally agree with you! And unfortunately we can’t do much about. Big companies care about big profits, particularly these days! I’ve moved to small companies in telecom, internet, etc. as they provide more affordable services and better customer service.

  • peter101s
    🇨🇦 Peter 🇨🇦 (@peter101s) reported

    @JustMeJamie64 @Rogers Rogers only Had their staff across Canada do customer service, but last year they laid off most of their staff and contracted out their jobs to 3rd world countries…. That’s why their customer service is horrible now

  • donmerrifieldjr
    Don Merrifield Jr. 🇨🇦🇺🇦 (@donmerrifieldjr) reported

    @JustMeJamie64 @Rogers Rogers customer service is one of the worst.