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Rogers outages and service status in York, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around York, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received Jun 27, 7:08 AM EDT.
  • 48% Internet (48%)
  • 39% TV (39%)
  • 9% Total Blackout (9%)
  • 4% Phone (4%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in York, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 28: Problems at Rogers

Rogers is having issues since 11:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near York, Ontario

The most recent Rogers outage reports came from the following cities: Richmond Hill, Bradford West Gwillimbury, Markham, Newmarket, York, and King.

CityProblem TypeReport Time
Richmond Hill Internet 17 hours ago
Bradford West Gwillimbury TV 3 days ago
Richmond Hill TV 5 days ago
Richmond Hill TV 5 days ago
Richmond Hill TV 5 days ago
Markham Internet 6 days ago

Nearby cities with recent reports

Richmond Hill

4 recent signals

17 hours ago
3 days ago
Markham

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near York, Ontario

Latest outage, problems and issue reports in York and nearby locations:

  • cdnwallguy
    M79 aka Manny79 (@cdnwallguy) reported from Vaughan, Ontario

    What is going on with @RogersHelps I’ve been on hold for over four hours waiting for tech to resolve my email issue. It’s bloody ridiculous.

  • LindyDeckert
    Lindy Deckert (@LindyDeckert) reported from Markham, Ontario

    @RogersHelps no streaming services tonite or last night. Help us out

  • tdelios
    Tom Delios (@tdelios) reported from Markham, Ontario

    @RogersHelps my ignite service for cable, internet and phone is down .. any idea when it will be up ?

  • JaimeeJakobczak
    Jaimee Jakobczak (@JaimeeJakobczak) reported from Vaughan, Ontario

    Haven’t had any glitching since the initial two. This also could have been my own internet as @rogers is trash. No problems to report currently though!

  • troywdavenport
    Troy Davenport (@troywdavenport) reported from Newmarket, Ontario

    @RogersBiz please fix your landlines. Dialing local or long distance numbers should be the same! No more of this dialing 1 sometimes; my cell phone has no issue confirming this is technically possible!

  • OliverC45902965
    Oliver Chen (@OliverC45902965) reported from Newmarket, Ontario

    @RogersHelps @rogers rogers ignite user. Is there a service disruption in Newmarket ON. L3X . We have no internet. And unable to reboot modem.

  • heyref88
    AG (@heyref88) reported from Vaughan, Ontario

    @RogersHelps I’ve been on hold for over an hour waiting to speak to the customer retention area. In what world is this acceptable??

  • chriscenteno75
    Chris Centeno (@chriscenteno75) reported from Richmond Hill, Ontario

    @Rogers internet service has been down since 7:45am EST in the L4E neighborhood in Richmond Hill. People are WFH and kids can not connect to online school. What’s the situation and ETA to resolve. Unacceptable given people are dependent on you as an ISP.

  • RaessaFatima
    Icraessa (@RaessaFatima) reported from Markham, Ontario

    @Rogers Why is the internet not working in Markham. My internet was just fine until I noticed the Rogers Van outside. Why is Rogers fixing things during working hours, as many are working from home? And how long will it take?

  • jmaltman
    Jamie Maltman #Play365 (@jmaltman) reported from Richmond Hill, Ontario

    @RogersHelps cable and Internet down in Richmond Hill ON

  • DaveGatsby
    DaveGatsby (@DaveGatsby) reported from Markham, Ontario

    @RogersHelps It is an awfully long time. It is also awful customer service for a long time loyal customer to experience, especially from your higher ups. I guess there is a long queue of people before me who have been scammed by @Rogers.

  • WillieHandler
    Willie Handler, Canadian humourist and author (@WillieHandler) reported from Vaughan, Ontario

    @QueenofCastoria @Rogers It's not just this. My wireless wasn't working this morning. My internet has been intermittent since the outage. They obviously are having issues.

  • Stephy_72
    Stephanie (@Stephy_72) reported from Vaughan, Ontario

    @RogersHelps I’m amazed at the PRIVACY BREACH, when I receive someone else’s email and home address!!! Who’s running Rogers? Joe Natalie have you any clue to ur promise on improving customer service?

  • SebastianTerzo
    S T (@SebastianTerzo) reported from Markham, Ontario

    @Rogers SUCKS TERRIBLE! TERRIBLE CUSTOMER SERVICE

  • WillieHandler
    Willie Handler, Canadian humourist and author (@WillieHandler) reported from Vaughan, Ontario

    @MarkAllanCairns @Rogers Time to switch and hope for better service.

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario

    @RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?

  • TheScottyM75
    Scotty75Martin (@TheScottyM75) reported from Richmond Hill, Ontario

    @Rogers #Twitter what is happening with the internet service in Richmond Hill yesterday and today? I pay for 5G but this service is failing.

  • melbarsky
    Mel Barsky (@melbarsky) reported from Vaughan, Ontario

    @RogersHelps my friend pays $65 for Ignite500. When I called same day - I was offered $109. I have been a customer for >25 yrs and have multiple services. My friend 2 yrs & only internet. On the phone for 3 hrs with Rogers today and you hung up on me & didn’t call back. Pls call

  • cal920c
    Calvin Ing (@cal920c) reported from Richmond Hill, Ontario

    @CaddacGaming @Rogers I’ve been having problems with @Bell_Business lately as well 😒 BRING ME FIBER ALREADY!!!

  • aj_tk427
    Aj Jackson (@aj_tk427) reported from Aurora, Ontario

    @RogersHelps experincing internet connection issues in Aurora, are there known interruptions?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • JudyPickett1
    Judy Pickett (@JudyPickett1) reported

    Hey Rogers @Rogers Your wait time either online or phone is very poor! Looks like you need more human contacts to solve customer issues.

  • JJGoesLong
    JJ (@JJGoesLong) reported

    @SportsnetPR Rogers taking away Canadian tradition for the bottom line. **** you @Rogers @Sportsnet

  • WriteLinesInk
    Jennifer Leigh (@WriteLinesInk) reported

    @RogersHelps And yet the connecting families doesn't know about it because you don't report when you are starting to carry that customer with the government's connecting families program. Which is essentially illegal. Not you not Rogers. Neither have registered me and CF number

  • travismehrer
    𝚃𝚛𝚊𝚟𝚒𝚜 𝙾𝚠𝚎𝚗 𝙼𝚎𝚑𝚛𝚎𝚛 (@travismehrer) reported

    Wow. @Rogers is really trying to out-@Rogers themselves today. Up for 5 minutes then down 20-60 minutes. And no issues during the actual storm yesterday. But merging with Shaw was going to makes things better…

  • race207_1
    Tarik K (@race207_1) reported

    @Notatrainer @ShiDavidi I don't know why @Rogers signed Ross Atkins and Mark Shapiro it makes no sense because they're terrible at the job

  • petterssonbear
    vi ☾ (@petterssonbear) reported

    @etherealhuihui @Rogers yeah its really unfortunate i think a lot of ppl will cancel their sportsnet subscriptions in protest😭😭 just really sucks cause if you have a tv and an average cable package you’d likely get cbc and so get all hockey games, but this will make it much harder for people 🥲🥲

  • whiteboywork
    chris (@whiteboywork) reported

    @Rogers oh stayed up for 15 mins ... 1 week of this issue and not even attempt to reach out ... really poor customer service

  • GraigCarlson
    Graig Carlson (@GraigCarlson) reported

    Trying to figure out which customer service is worse @FedEx or @Rogers ordered 2 new phones on June 4th. Over night delivery. One is lost. One got to our city and then was returned to sender. Zero help from either

  • KristieKrezanos
    Kristie Krezanoski (she/her) (@KristieKrezanos) reported

    This is a garbage decision and I hope @Rogers and @Sportsnet or whoever is in decision making status of the sublicensing agreements comes up with a new plan that allows Canadians to watch Hockey Night in Canada on CBC. 😡

  • Jinks888
    Jerry Ing (@Jinks888) reported

    @Rogers should be nowhere near this #UFC250 bullshit from the White House. Poor look on @Sportsnet