Rogers outages and service status in York, Ontario
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 1 outage signal in the last 24 hours around York, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Aug 20, 8:15 PM EDT.
- Internet (70%)
- TV (17%)
- Wi-fi (13%)
The latest reports from users having issues in York come from postal codes L4A .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in York, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 21: Problems at Rogers
Rogers is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near York, Ontario
The most recent Rogers outage reports came from the following cities: Markham, Newmarket, York, King, Vaughan, Richmond Hill, and Bradford West Gwillimbury.
| City | Problem Type | Report Time |
|---|---|---|
 Markham
|
TV | 22 hours ago |
|
Markham
|
Internet | 3 days ago |
|
Newmarket
|
Internet | 4 days ago |
|
York
|
Internet | 4 days ago |
|
King
|
Internet | 4 days ago |
|
Newmarket
|
Internet | 5 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near York, Ontario
Latest outage, problems and issue reports in York and nearby locations:
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Khala Naturals (@khala_naturals) reported from Vaughan, OntarioWell...another night of either choppy TV or no TV with our Ignite service. What's up @Rogers @RogersHelps ? It's getting a bit old paying for no services.
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Jason Sordi (@carrera_77) reported from Purpleville, Ontario@RogersHelps hi I have an old cable box on my property that’s falling over on to my fence.I thought its Bell’s but they confirmed it’s urs. I’ve called your customer support & keep getting bounced around. can you give me the # for the department that looks after this equipment?
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Travel Jason’s Way (@TravelJasonsWay) reported from Vaughan, Ontario@Rogers why is service down again?????
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Lindy Deckert (@LindyDeckert) reported from Markham, Ontario@RogersHelps no streaming services tonite or last night. Help us out
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Tony LaMantia ICD.D (@WREDC_Tony) reported from Vaughan, OntarioInternet, home phone and cable were still out all day today. A tech named Omar assisted w ticket via @RogersHelps on Twitter. There were unresolved issues in my postal area/many households impacted. All fixed now. Tech support folks have been beaten up. Be a gentleman. It helps!
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Lovedeep Singh (@Lovedee14492508) reported from East Gwillimbury, OntarioRogers Network down since last night. Please fix it ASAP it’s causing problems now. @Rogers
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Jamie Maltman #Play365 (@jmaltman) reported from Richmond Hill, Ontario@RogersHelps cable and Internet down in Richmond Hill ON
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Angela Naccarato (@notsix) reported from Vaughan, OntarioHold on...trying to figure out Rogers Ignite since the end of January. Still doesn’t work and @Rogers @RogersHelps now states that there is an IGNITE WIFI PROMISE. - where they guarantee wall-to-wall wifi and “proactive monitoring” - can’t help but laugh this Saturday morning
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Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario@RogersHelps @ReaperOfBurgers I am curious as to how many service tickets I need to put in. This will be the 4th one. They refuse to actually come to the site and yet won't take my screenshots as proof of low speeds...."We found no problem" is the mantra.
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Carlo Gon (@CarloGon) reported from Vaughan, Ontario@RogersHelps It's the last thing you want us to experience? REALLY??? We have so many tickets and technicians coming and trying to figure out the issue. Nobody can. There is at least one ongoing ticket. Some technical support staff are kind and considerate. Others are terrible.
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Manda Makki (@MandaMakki) reported from Markham, Ontario@Rogers your service is pathetic! Our entire street has been having issues with their internet since Friday. We have opened several tickets to have the issue resolved, you have done nothing to fix this. When will this get resolved??
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Harry Leor (@harryleor) reported from Vaughan, Ontario@MattiHaapoja @RogersBiz Rogers's internet is slow
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P(EP)atrick💙❤️💛 (@LanaXLights) reported from Markham, OntarioHey @RogersHelps my house still has no internet when everyone around us does now. We can’t call at the moment because of the high demand can you help?
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S T (@SebastianTerzo) reported from Markham, Ontario@Rogers SUCKS TERRIBLE! TERRIBLE CUSTOMER SERVICE
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TORHABSFAN #FireBergevin (@TORHABSFAN) reported from Newmarket, Ontario@Rogers there better be some sort of rebate or discount for this ****. @RogersHelps
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Sara (@sararxsa) reported from Vaughan, Ontario@Rogers why am I paying for a service that I can’t even use???
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Willie Handler, Canadian humourist and author (@WillieHandler) reported from Vaughan, Ontario@QueenofCastoria @Rogers It's not just this. My wireless wasn't working this morning. My internet has been intermittent since the outage. They obviously are having issues.
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Prakash Tailor #ABEFTeam🇨🇦 (@twittdaddy25) reported from Vaughan, Ontario@Rogers @RogersBiz @RogersHelps I work for a delivery partner. Lost a whole day income on April 19th during network outage . How am I getting compensated?
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Stephanie (@Stephy_72) reported from Vaughan, Ontario@RogersHelps I’m amazed at the PRIVACY BREACH, when I receive someone else’s email and home address!!! Who’s running Rogers? Joe Natalie have you any clue to ur promise on improving customer service?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Cristina Aiello (@caiello2) reported@RogersHelps I got through to a tech after 1 hr & 15 min, was told known outage in area from Aug 17 at 3 pm till tomorrow Aug 18 at 6 pm. Tech didn’t bother to offer any help or investigation noting my history. Tech should be invested in customer service.
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Rajesh kumar M (@mrajeshdav) reported@RogersHelps @Rogers I’m planning to move to a new address & you’re not able to same Internet service in the new location and giving me option either to downgrade or exit the contract and ask me to the early termination. For a network limitation at your end you imposing on me .
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Anne Marie Quinn (@ANNEQUINN) reported@RogersHelps @bpelman Your ETA for service to be restored was 11:00 pm for most of the day but then updated to 6:00 pm. Since then it has added an hour at the top of each hour and we’re back to 11:00 pm. Is this actively being worked on?
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Valerie Remark 🇨🇦 (@ValerieRemark) reported@LindsayDunnTV @william_lou @RogersHelps YOOOOOOO we all told you to fix this why you leaving this star with no wifi 😭
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krukru137 (@krukru_137) reported@RogersHelps I have been trying for 3 days to reach customer support. The recording on every occasion indicated that Rogers is very busy and to try calling back again. This is not customer supports. It is impossible to speak to a live agent. Please help!!
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Reece (@Teecehere) reported@JustMeJamie64 @Rogers Bell also - when I changed providers I thought I was being scammed because the customer service rep sounded nervous. I asked her 'what location she was working from' and she said The Philippines.
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SJ (@cafveteran) reported@Rogers It took over an hour, primarily on hold, to finally get only one issue resolved, i.e. the correct address. When I demanded to know what type of compensation Rogers was willing to offer me, the customer service person proceeded to argue with me, even after I demanded to speak with a manager. I will be considering different options for my cell service and I recommend that others do the same as well. I never thought that I could get worse customer service than Bell, but Rogers has exceeded that.
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Didem (@keskindidem) reportedI was told my service had to be cancelled because Rogers couldn’t provide service at my new address in Montreal @Rogers
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Rajesh kumar M (@mrajeshdav) reported@RogersHelps They offered a downgrade in the speed and bandwidth in the new address. But I took the specific plan (with bandwidth ) for my work. And you guys talk as if the customer is so dumb and doesn’t have any knowledge, which was very offensive and hurtful.
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Ds (@Sky__16__) reported@RogersHelps @Rogers 5-hour outage. $250+ lost income. $2 credit. Then Rogers tells me I should pay another $15/month for backup internet. Imagine causing the problem, offering less than 1% of the losses as compensation, and then pitching a subscription as the fix.