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Rogers outages and service status in York, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 2 outage signals in the last 24 hours around York, including 2 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received May 3, 10:14 PM EDT.
  • 65% Internet (65%)
  • 16% TV (16%)
  • 9% Wi-fi (9%)
  • 5% Phone (5%)
  • 2% E-mail (2%)
  • 2% Total Blackout (2%)

The latest reports from users having issues in York come from postal codes L4G .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in York, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 4: Problems at Rogers

Rogers is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near York, Ontario

The most recent Rogers outage reports came from the following cities: Newmarket, York, Markham, Bradford West Gwillimbury, Richmond Hill, King, Vaughan, Bradford West Gwillimbury, and Maple.

CityProblem TypeReport Time
Newmarket Internet 17 hours ago
York TV 18 hours ago
Markham Internet 1 day ago
Newmarket Internet 2 days ago
York E-mail 2 days ago
Newmarket Internet 2 days ago

Nearby cities with recent reports

Newmarket

10 recent signals

17 hours ago
Markham

1 recent signals

1 day ago
7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near York, Ontario

Latest outage, problems and issue reports in York and nearby locations:

  • MariamJKarim
    Mariam J. Karim (@MariamJKarim) reported from York, Ontario

    @Rogers waited for 1 hour to cancel my home internet and the person disconnected. Wth?

  • FPLAggregates
    steve the dispatcher (@FPLAggregates) reported from Newmarket, Ontario

    @RogersHelps is the cable issues in Newmarket? Signal is choppy second night in a row.

  • Dr_L3cter
    ارتورو ساموديو Arturo Zamudio (@Dr_L3cter) reported from Markham, Ontario

    @Rogers I am waiting for the deposit that has more than 1 week they were going to return me. What a terrible service when you have to pay #Terribleservice

  • MsMAHall
    MHall (@MsMAHall) reported from Markham, Ontario

    @RogersHelps I keep losing wifi and my tv keeps shutting off. Please fix.

  • dgreensp
    Darren Greenspoon (@dgreensp) reported from Patterson, Ontario

    @RogersHelps we currently have no internet L6A postal code! Please help. I know it is busy but 2 ppl working from home and 2 kids in school. Thank you!!!

  • RaessaFatima
    Icraessa (@RaessaFatima) reported from Markham, Ontario

    @Rogers Why is the internet not working in Markham. My internet was just fine until I noticed the Rogers Van outside. Why is Rogers fixing things during working hours, as many are working from home? And how long will it take?

  • Therisa
    T. D'Amato (@Therisa) reported from Newmarket, Ontario

    @Rogers what is going on with services in the Newmarket area!?! I have no internet, no tv and no phone. This is a serious issue!!!

  • LanaXLights
    P(EP)atrick💙❤️💛 (@LanaXLights) reported from Markham, Ontario

    Hey @RogersHelps my house still has no internet when everyone around us does now. We can’t call at the moment because of the high demand can you help?

  • alstillo
    Alessandro Stillo (@alstillo) reported from Vaughan, Ontario

    @RogersHelps / your techs are having difficulty w/ a network security feature offered via MyRogers app; Tech Support Permission.

  • SpaceSector001
    Space & Defense Sector (@SpaceSector001) reported from Purpleville, Ontario

    @Coffee4Life365 @Rogers @Bell Yeah. Telus are stupid that way. I use to work for Telus in BC. AST is the total solution even in airplanes. But dtarlink was lol he good for laptops and stuff in the air.

  • TORHABSFAN
    TORHABSFAN #FireBergevin (@TORHABSFAN) reported from Newmarket, Ontario

    @Rogers there better be some sort of rebate or discount for this ****. @RogersHelps

  • SebastianTerzo
    S T (@SebastianTerzo) reported from Markham, Ontario

    @Rogers SUCKS TERRIBLE! TERRIBLE CUSTOMER SERVICE

  • dan_aversa
    Daniel Aversa Marketing (@dan_aversa) reported from Vaughan, Ontario

    @Rogers we’ve been experiencing poor internet download and upload speeds lately. Can you help?

  • cal920c
    Calvin Ing (@cal920c) reported from Richmond Hill, Ontario

    @CaddacGaming @Rogers I’ve been having problems with @Bell_Business lately as well 😒 BRING ME FIBER ALREADY!!!

  • amandashulman
    amanda shulman (@amandashulman) reported from Richmond Hill, Ontario

    @RogersBiz very disappointed with ignite schedules and parental controls not working!! Cannot get anyone in technical support to figure out the issue!

  • HaroldLi
    Harold Li (@HaroldLi) reported from Vaughan, Ontario

    @RogersHelps hi, I’ve DM’d your team now and still waiting for a response. Internet seems extremely slow and not connecting at the speed expected (in addition to cable cutting off and distorting). When will someone reach out?

  • aj_tk427
    Aj Jackson (@aj_tk427) reported from Aurora, Ontario

    @RogersHelps experincing internet connection issues in Aurora, are there known interruptions?

  • nmool1
    Mbukhari (@nmool1) reported from Vaughan, Ontario

    @RogersHelps I’m not getting help in the DM I sent them the issue since December and I told them I’m using my phone data at home while the wifi is here but not working, the sent a technician he couldn’t do nothing another technician came he drew holes on the walls but still...

  • craigfillmore
    Craig Fillmore (@craigfillmore) reported from Richmond Hill, Ontario

    @RogersHelps internet seems to be down in Richmond Hill

  • OliverC45902965
    Oliver Chen (@OliverC45902965) reported from Newmarket, Ontario

    @RogersHelps @rogers rogers ignite user. Is there a service disruption in Newmarket ON. L3X . We have no internet. And unable to reboot modem.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • AshitMilne1969
    Ashit Milne (@AshitMilne1969) reported

    Oof I remember that day they had in July 2022 - I bet that got Ottawa and Toronto onto calls (@Rogers network went out for almost an entire day). Single points of failure are dangerous.

  • Noeticwanderer
    TimeTraveleRuss (@Noeticwanderer) reported

    Been on hold @rogers for almost an hour now and still waiting! I don't know how they can ppssibly eliminate 25,000 positions. The service os already horrible as it is.

  • Suganyaa__
    Sug Anya (@Suganyaa__) reported

    Why does the ceo make 31 million a year and still have to down size its work force? @Rogers

  • DarrylNarain
    Darryl Narain (@DarrylNarain) reported

    Between @TekSavvyCSR and @Rogers who do I blame for my internet being down for over a week now. They point the finger at each other while the paying customer suffers. Yet, if I turn off my CC so they can't take more money for said service, I'd be in the wrong.

  • dcbreen27
    Dan (@dcbreen27) reported

    @RogersHelps I would like a call back from somebody to resolve this..I’m not going to use an app..if Rogers can’t take the time to call me then I will cancel ALL my services and go with a provider who actually cares about customer service.

  • pianoteacherkim
    🍎 🍏 (@pianoteacherkim) reported

    @RogersHelps outage in Cityplace area downtown Toronto- I have reset the router but it has been out all day. Please advise.

  • Werdnah
    Andrew d. (@Werdnah) reported

    @Rogers I’m subscribed to Sportsnet through my Cable TV package. It doesn’t matter though. Rogers routinely doesn’t get it right. I’m ALWAYS getting pushback (instead of assistance) from Sportsnet+ support when your service constantly errs & I report it.

  • ChappellTardis
    Red Wine (@ChappellTardis) reported

    My internet out at 1PM on a Thursday **** you @Rogers

  • frag123456
    Graham Mansfield (@frag123456) reported

    @Rogers So let me get this right....you offer other customers $60 1G internet but my price on renewal goes up $15 to $115 a month for just internet.....god damn greedy assed criminal company.

  • ilovethearts
    David Finnis 🚴 (@ilovethearts) reported from Vancouver, British Columbia

    I'm curious how @Rogers thinks dumping 10,000 employees will improve customer service. #cellphones #telecoms #CustomerComplaint