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Rogers outages and service status in York, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around York, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jul 28, 9:01 PM EDT.
  • 63% Internet (63%)
  • 25% TV (25%)
  • 6% Wi-fi (6%)
  • 6% Phone (6%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in York, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 29: Problems at Rogers

Rogers is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near York, Ontario

The most recent Rogers outage reports came from the following cities: Vaughan, Richmond Hill, Newmarket, Markham, and Bradford West Gwillimbury.

CityProblem TypeReport Time
Vaughan Internet 20 hours ago
Richmond Hill TV 1 day ago
Vaughan Wi-fi 3 days ago
Vaughan Internet 7 days ago
Newmarket Internet 18 days ago
Markham Internet 18 days ago

Nearby cities with recent reports

Vaughan

2 recent signals

20 hours ago
Richmond Hill

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near York, Ontario

Latest outage, problems and issue reports in York and nearby locations:

  • amandashulman
    amanda shulman (@amandashulman) reported from Richmond Hill, Ontario

    @RogersBiz very disappointed with ignite schedules and parental controls not working!! Cannot get anyone in technical support to figure out the issue!

  • AlphaRomeo92
    Universnanth (@AlphaRomeo92) reported from Vaughan, Ontario

    My phone is finally up and running… took 3 days! 🙏🏾 for nothing @Rogers! Still finding a cheaper plan so holla at your boy major/minor service providers. You can convince me to join with a free iPhone 14 pro Max when it comes out.

  • jrlbenedict
    Jarrel Benedict (@jrlbenedict) reported from Newmarket, Ontario

    What in the actual hell, @RogersHelps @Rogers. There’s no internet again. This is the fourth time in the span of a week. That 5-day bill credit that we’re getting for the outage before now needs to be a whole month credit because of the unreliability!!!

  • mkann85
    M Kanner (@mkann85) reported from Vaughan, Ontario

    @Rogers ur ignite is the crapiest service. I have had to spend hours online and phone and it still won't work. Live chat drops out!! Wtf!!

  • falu_f10
    Falu (@falu_f10) reported from Whitchurch-Stouffville, Ontario

    @RogersHelps been having lots issues with our internet service here in Stouffville this past month. Continued outages almost everyday. I’ve called in a few times and granted I got a few days credit but this is completely unacceptable. Not a happy customer

  • la_hwang
    Larry Legend (@la_hwang) reported from Vaughan, Ontario

    @RogersHelps are you having another outage?!?

  • Stephy_72
    Stephanie (@Stephy_72) reported from Vaughan, Ontario

    @RogersHelps I’m amazed at the PRIVACY BREACH, when I receive someone else’s email and home address!!! Who’s running Rogers? Joe Natalie have you any clue to ur promise on improving customer service?

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario

    @RogersHelps @ReaperOfBurgers I am curious as to how many service tickets I need to put in. This will be the 4th one. They refuse to actually come to the site and yet won't take my screenshots as proof of low speeds...."We found no problem" is the mantra.

  • jmaltman
    Jamie Maltman #Play365 (@jmaltman) reported from Richmond Hill, Ontario

    @RogersHelps cable and Internet down in Richmond Hill ON

  • joekool59
    Break80 (@joekool59) reported from Newmarket, Ontario

    @Rogers my ignite TV is lagging and pausing mid show. Is there a fix?

  • PerryS33
    Perry Schwartz (@PerryS33) reported from Vaughan, Ontario

    What is going on with @TSN_Sports live sports on @rogers ignite. Choppy. Blurry. Audio issues. Glitches. It’s been like this for weeks for Leafs and Raptors games. Help!!!

  • drryangarcia
    Dr. Ryan Garcia (@drryangarcia) reported from Vaughan, Ontario

    @RogersHelps Its in regards to my wireless bill. An agent had agreed to not have me charged for overage fee due to a glitch in usage text alerts and my bill shows I was charged. No agent has been able to resolve the issue and I've called twice with no help.

  • anthonychien
    Anthony Chien (@anthonychien) reported from Markham, Ontario

    @REWoman @One_Percent1 @Rogers Left #Rogers after their big internet outage last year. I am getting much better and more reliable internet service at Bell. The only regret is I should have done it sooner.

  • nmool1
    Mbukhari (@nmool1) reported from Vaughan, Ontario

    @RogersHelps I’m not getting help in the DM I sent them the issue since December and I told them I’m using my phone data at home while the wifi is here but not working, the sent a technician he couldn’t do nothing another technician came he drew holes on the walls but still...

  • Stephy_72
    Stephanie (@Stephy_72) reported from Vaughan, Ontario

    @RogersHelps Oh no we’re not playing that game.. I message you and you then tell me you can’t help, I need to call and stay on hold for 45m go through technical support to order pods.. and still wait 3-5 days

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario

    @RogersHelps 24 hour support-just not 24 hours in a row......

  • jrlbenedict
    Jarrel Benedict (@jrlbenedict) reported from Newmarket, Ontario

    There’s no home internet again, @RogersHelps. At this point, Rogers should be paying me. They charge exorbitant fees for awful services! It’s time the CRTC look into the big three telecommunications companies.

  • TORHABSFAN
    TORHABSFAN #FireBergevin (@TORHABSFAN) reported from Newmarket, Ontario

    @Rogers there better be some sort of rebate or discount for this ****. @RogersHelps

  • HanlansPoint
    Jeff Hanlan (@HanlansPoint) reported from Bradford West Gwillimbury, Ontario

    @RogersHelps Internet and cable when out during 2nd period of Leags game (thankfully) and is still out this AM. Need it for @Raptors 🏆 in a few hours. Help!

  • ReMaxAllStar
    Asif Khan (@ReMaxAllStar) reported from Markham, Ontario

    PSA @RogersBiz customers check your download and upload speeds by putting “Rogers speed test” in your browser. They are ripping you off. You aren’t getting the speed you pay for. Cancel and go to a real company. @RogersHelps is horrible too #internet #isp #rogerssucks

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Joseph2653
    Vivere sine timore (Live Fearlessly) (@Joseph2653) reported

    @RogersHelps another breeze or rainy half hour and the service is out in Osgoode,… any chance you’ll have an update?

  • boarderman8
    Mike D. (@boarderman8) reported

    @TheFourthPeriod Gross. They do such an awful job with the broadcasts. Also, @Rogers increased the subscription fees this season and now get away with broadcasting fewer games? What a joke.

  • Stu10171017
    AF (@Stu10171017) reported

    @RogersHelps I tried all the troubleshooting and nothing worked. The quality of service was poor

  • JG_GizmoJones
    Jess Gibbons (@JG_GizmoJones) reported

    @RogersHelps Been on hold since 9am. Great customer service

  • Patrick52739310
    Pizzle (@Patrick52739310) reported

    @Rogers how long am I expected to wait on hold for a simple cancelation of service request? This rep has asked me 4 times if I want any other services. "NO". Holy ****, negative star review. 50 minutes and counting.

  • JG_GizmoJones
    Jess Gibbons (@JG_GizmoJones) reported

    My @Rogers internet has been down since 9am. This is the Fourth time in 3 weeks this has happened. I work from home, this is ridiculous and unacceptable

  • pratikgadani
    Pratik Gadani (@pratikgadani) reported

    @Rogers @RogersHelps hi, i am looking to arrange a move request but cannot reach customer service. waiting for over an hour, can someone call back and help.

  • Jumbotronys
    John (@Jumbotronys) reported

    @len_rocks @Rogers Their CS is a real travesty of a maze. I can't count how many times I've had to verify my identity with random security codes just to be put with a new CS agent where I have to spend another 10 mins re-explaining the problem. And then in the end they don't fix it and I wasted hrs

  • galloots1313
    Michael Gallo (@galloots1313) reported

    @cityofluv2020 @RogersHelps @Rogers Had to cancel. Going back to bell. Rinse and repeat.

  • sarahpvictoria
    sarahpvictoria (@sarahpvictoria) reported

    Also, your stores are only open 10-5 weekdays which is when people WORK. Taking time out of work to find a human to email a QR code is bad service & advice @Rogers