Rogers outages and service status in York, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
- Rogers generated 2 outage signals in the last 24 hours around York, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Aug 10, 9:45 PM EDT.
- Internet (60%)
- Wi-fi (20%)
- TV (20%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in York, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 11: Problems at Rogers
Rogers is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near York, Ontario
The most recent Rogers outage reports came from the following cities: Newmarket, Vaughan, Markham, Richmond Hill, and Bradford West Gwillimbury.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 15 hours ago |
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Internet | 23 hours ago |
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Internet | 3 days ago |
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Wi-fi | 3 days ago |
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Internet | 4 days ago |
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TV | 9 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near York, Ontario
Latest outage, problems and issue reports in York and nearby locations:
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Darren Greenspoon (@dgreensp) reported from Patterson, Ontario@RogersHelps we currently have no internet L6A postal code! Please help. I know it is busy but 2 ppl working from home and 2 kids in school. Thank you!!!
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jafarmirsalari #DeleteUber #deletelyft (@jafarmirsalari) reported from Whitchurch-Stouffville, Ontario@Rogers garbage service crappie ignite TV services poor internet and wifi at home!!! I had enough Monday morning first thing switching to Bell @RogersHelps #rogersoutage #RogersLetsNotTalkDay #Rogersinternet
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Travel Jason’s Way (@TravelJasonsWay) reported from Vaughan, Ontario@Rogers why is service down again?????
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Craig Fillmore (@craigfillmore) reported from Richmond Hill, Ontario@RogersHelps internet seems to be down in Richmond Hill
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DaveGatsby (@DaveGatsby) reported from Markham, Ontario@RogersHelps It is an awfully long time. It is also awful customer service for a long time loyal customer to experience, especially from your higher ups. I guess there is a long queue of people before me who have been scammed by @Rogers.
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Universnanth (@AlphaRomeo92) reported from Vaughan, OntarioMy phone is finally up and running… took 3 days! 🙏🏾 for nothing @Rogers! Still finding a cheaper plan so holla at your boy major/minor service providers. You can convince me to join with a free iPhone 14 pro Max when it comes out.
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Domenico Vitale (@DomVitale63) reported from Markham, OntarioI agree that #internet speed and service is bad in my residential area in York Region. @RogersHelps @FidoSolutions @Fidomobile are NOT cooperative when having to solve #internet issues.
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Harold Li (@HaroldLi) reported from Vaughan, Ontario@RogersHelps hi, I’ve DM’d your team now and still waiting for a response. Internet seems extremely slow and not connecting at the speed expected (in addition to cable cutting off and distorting). When will someone reach out?
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Willie Handler, Canadian humourist and author (@WillieHandler) reported from Vaughan, Ontario@QueenofCastoria @Rogers Yeah I'm paying for this garbage.
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Mbukhari (@nmool1) reported from Vaughan, Ontario@RogersHelps I’m not getting help in the DM I sent them the issue since December and I told them I’m using my phone data at home while the wifi is here but not working, the sent a technician he couldn’t do nothing another technician came he drew holes on the walls but still...
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Carlo Gon (@CarloGon) reported from Vaughan, Ontario@Rogers Yet it keeps happening. Thanks for FINALLY trying to resolve the issue July 8, 2022. It caused a nationwide problem! Now, Ignite TV is lagging more than ever and the company says issues are resolved as Ted Rogers is kicking in his grave. #rogersoutrage #rogers
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Stephanie (@Stephy_72) reported from Vaughan, Ontario@RogersHelps I’m amazed at the PRIVACY BREACH, when I receive someone else’s email and home address!!! Who’s running Rogers? Joe Natalie have you any clue to ur promise on improving customer service?
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Willie Handler, Canadian humourist and author (@WillieHandler) reported from Vaughan, Ontario@QueenofCastoria @Rogers It's not just this. My wireless wasn't working this morning. My internet has been intermittent since the outage. They obviously are having issues.
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Chris Centeno (@chriscenteno75) reported from Richmond Hill, Ontario@Rogers internet service has been down since 7:45am EST in the L4E neighborhood in Richmond Hill. People are WFH and kids can not connect to online school. What’s the situation and ETA to resolve. Unacceptable given people are dependent on you as an ISP.
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Sara (@sararxsa) reported from Vaughan, Ontario@Rogers why am I paying for a service that I can’t even use???
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ارتورو ساموديو Arturo Zamudio (@Dr_L3cter) reported from Markham, Ontario@Rogers I am waiting for the deposit that has more than 1 week they were going to return me. What a terrible service when you have to pay #Terribleservice
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Jeff Hanlan (@HanlansPoint) reported from Bradford West Gwillimbury, Ontario@RogersHelps Internet and cable when out during 2nd period of Leags game (thankfully) and is still out this AM. Need it for @Raptors 🏆 in a few hours. Help!
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AG (@heyref88) reported from Vaughan, Ontario@RogersHelps I’ve been on hold for over an hour waiting to speak to the customer retention area. In what world is this acceptable??
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Dr. Ryan Garcia (@drryangarcia) reported from Vaughan, Ontario@RogersHelps Its in regards to my wireless bill. An agent had agreed to not have me charged for overage fee due to a glitch in usage text alerts and my bill shows I was charged. No agent has been able to resolve the issue and I've called twice with no help.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Regulus Coeur (@CoeurRegulus) reported@RogersHelps Mobility support. But I consistently got support in Morocco with screaming babies and children, and men partying in the background. Then Bangladesh. both countries had language barriers where I had to repeat my question several times as little English was spoken or understood.
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West Coast Conservation (@VI_LandManager) reported@MerileeToo @RogersHelps I am in BC and am having the same issue.
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Frederick Smith (@agooddoggyX10) reported@RogersHelps I am currently blocked out of my email account & can’t even reset the email password. Your AI says I have a security block and to call support… on hold for 4 hrs then disconnected. Do you have another security issue phone number?
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Jennifer Drader (@jenniferdrader5) reported@RogersHelps I called in. Waited for 2 hrs, they told me they were going to transfer me to technical support. Then message came that said we have higher call volumes and hung up. No reason or timeliness given. Why is there no service update showing this is being affected
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Nick Pena-Alvarez (@NickPenaAlvarez) reported@Rogers just can't provide any type of consistent internet service. @TELUS here we come.
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Maya Charles (@maya_charles) reported@RogersHelps @MichaelFGittins The outage page also states Southeast Calgary. I'm in Southwest Calgary like many of the folks who have tweeted you. Also why aren't I seeing a banner in the MyRogers (Shaw) app when I sign in?
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Andy MacKenzie (@Perisher52) reported@Rogers you owe me money but you can’t accept any calls due to call volume and your chat support is also unresponsive, so how do I connect with you?
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iPissAura ;) (@SolitaireJeff) reported@Medeiro34452245 @Rogers Oh ok Sorry about that 😕 Guess they don't hv the best customer service do they ?
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Karl (@KennedyKreep) reported@RogersHelps "Our hands are tied" should be @Rogers new slogan. Who cares if you're a loyal customer of 35 years, Our hands are tied...
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Kazim (Kaz) Kanani (@kazkanani) reported@Rogers @RogersHelps I've been on hold for over an hour to get some tech support...how much longer do I have to wait?! Calls have always been answered within 30 min... what's the deal?! #poorservice #customerservice #hold