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Rogers outages and service status in York, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 2 outage signals in the last 24 hours around York, including 2 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Phone.
  • The most recent signal from this area was received May 15, 10:44 AM EDT.
  • 62% Internet (62%)
  • 17% TV (17%)
  • 10% Phone (10%)
  • 5% E-mail (5%)
  • 5% Wi-fi (5%)
  • 2% Total Blackout (2%)

The latest reports from users having issues in York come from postal codes L4G and L4E .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in York, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 15: Problems at Rogers

Rogers is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near York, Ontario

The most recent Rogers outage reports came from the following cities: Newmarket, Markham, Richmond Hill, York, Bradford West Gwillimbury, King, Vaughan, Bradford West Gwillimbury, and Maple.

CityProblem TypeReport Time
Newmarket Internet 8 hours ago
Markham E-mail 22 hours ago
Richmond Hill Phone 2 days ago
Markham Internet 3 days ago
Newmarket Internet 4 days ago
Markham Internet 4 days ago

Nearby cities with recent reports

Newmarket

3 recent signals

8 hours ago
Markham

3 recent signals

22 hours ago
Richmond Hill

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near York, Ontario

Latest outage, problems and issue reports in York and nearby locations:

  • jrlbenedict
    Jarrel Benedict (@jrlbenedict) reported from Newmarket, Ontario

    No internet again. This has happened 8 days in the past 30 days. @Rogers @RogersHelps I expect my bill to be a quarter lower because I didn’t have service for more than a week. This is disgusting and the @CRTCeng needs to investigate your horrible service.

  • jtbrazier
    JTB 👊 Consumer Advocate 👊 (@jtbrazier) reported from Markham, Ontario

    @Rogers Remember @Rogers RAISED prices for existing customers during the Pandemic 👎 #COVIDIOTS #rogers #sucks

  • WillieHandler
    Willie Handler, Canadian humourist and author (@WillieHandler) reported from Vaughan, Ontario

    Hey @Rogers my wireless, tv and internet service has been so bad this month that I should get a full month's credit.

  • jmaltman
    Jamie Maltman #Play365 (@jmaltman) reported from Richmond Hill, Ontario

    @RogersHelps cable and Internet down in Richmond Hill ON

  • SarinSunhil
    SS (@SarinSunhil) reported from Markham, Ontario

    @RockNRollCroll @RogersHelps Rogers uses Bell business connection to ensure their operations are reliable and do not go down frequently as their networkd

  • melbarsky
    Mel Barsky (@melbarsky) reported from Vaughan, Ontario

    @RogersHelps my friend pays $65 for Ignite500. When I called same day - I was offered $109. I have been a customer for >25 yrs and have multiple services. My friend 2 yrs & only internet. On the phone for 3 hrs with Rogers today and you hung up on me & didn’t call back. Pls call

  • Stephy_72
    Stephanie (@Stephy_72) reported from Vaughan, Ontario

    @RogersHelps I’m amazed at the PRIVACY BREACH, when I receive someone else’s email and home address!!! Who’s running Rogers? Joe Natalie have you any clue to ur promise on improving customer service?

  • LindyDeckert
    Lindy Deckert (@LindyDeckert) reported from Markham, Ontario

    @RogersHelps no streaming services tonite or last night. Help us out

  • jrlbenedict
    Jarrel Benedict (@jrlbenedict) reported from Newmarket, Ontario

    What in the actual hell, @RogersHelps @Rogers. There’s no internet again. This is the fourth time in the span of a week. That 5-day bill credit that we’re getting for the outage before now needs to be a whole month credit because of the unreliability!!!

  • TheScottyM75
    Scotty75Martin (@TheScottyM75) reported from Richmond Hill, Ontario

    @RogersHelps Bathurst and Jefferson might be one of the worst places for a good wifi signal. #why #signalsucks

  • AvivShalit
    Aviv Shalit (@AvivShalit) reported from Richmond Hill, Ontario

    @canadeanz @Rogers I never made that connection. xD

  • drryangarcia
    Dr. Ryan Garcia (@drryangarcia) reported from Vaughan, Ontario

    @Rogers your customer support is ridiculous. Tried resolving a billing issue and both agents hung up on me. Is this how you treat your customers? #rude #poorcustomerservice

  • TwinGirls0925
    Kimberly Ramrayka (@TwinGirls0925) reported from Vaughan, Ontario

    @UnderHisEye6 @RogersHelps 💯 agreed! We are expected to pay high rates and on time regardless of our situation but when **** hits the fan for them, they are like oops looks like it’s all fixed now sorry but no one ever gets anything in return

  • MsMAHall
    MHall (@MsMAHall) reported from Markham, Ontario

    @RogersHelps I keep losing wifi and my tv keeps shutting off. Please fix.

  • jrlbenedict
    Jarrel Benedict (@jrlbenedict) reported from Newmarket, Ontario

    There’s no home internet again, @RogersHelps. At this point, Rogers should be paying me. They charge exorbitant fees for awful services! It’s time the CRTC look into the big three telecommunications companies.

  • Avie30
    eefah & eoin (@Avie30) reported from Vaughan, Ontario

    @RogersHelps Is there an outage in woodbridge now?

  • twittdaddy25
    Prakash Tailor #ABEFTeam🇨🇦 (@twittdaddy25) reported from Vaughan, Ontario

    @Rogers @RogersBiz @RogersHelps I work for a delivery partner. Lost a whole day income on April 19th during network outage . How am I getting compensated?

  • realStepy
    Glenn Steplock (@realStepy) reported from Richmond Hill, Ontario

    @RogersHelps @MathesonStep My office saw a huge hit on Rogers traffic my team is all over the GTA and everyone on Rogers dropped @14:37hrs for 5 minutes or less. I had another outage at 11:18hrs too. @RogersHelps

  • ngelsa
    Elsa Ng (@ngelsa) reported from Markham, Ontario

    @RogersHelps recently had my service change and recent bill didn't reflect that. Could you please help?

  • Stephy_72
    Stephanie (@Stephy_72) reported from Vaughan, Ontario

    @RogersHelps they actually don’t help! They told me myTv issues were at the green box on the street. While still paid them for no service, I called and spent hrs on hold.Troubled shooter my issue and told them, there is no Main Street issue, it’s the refurbished

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • shynewsguy
    a (@shynewsguy) reported

    @RogersHelps Roger's needs to do better. Internet stopped working so I called and wait was too long but automated message said use AI Anna. I tried but didn't get anywhere, she is useless. Finally connected to chat support but was disconnected immediately due to high volumes.

  • ssiimrran
    Simran (@ssiimrran) reported

    @RogersHelps Issue seems to be resolved. Thanks

  • laurenrjacobs
    ✡Lauren Jacobs✡ (@laurenrjacobs) reported

    @RogersHelps I don't have the device because customer care can't seem to help or understand what I want.

  • pacific0__
    speck (@pacific0__) reported

    @RogersHelps The payment arrangement should take priority over the autopayment. Thats how it worked with Telus and how it should be working with every network provider. However, given that you’re all the same anyways, can’t say I’m surprised. I will be exploring my options. Horrible 1st month

  • oldernewbs
    Big Dave (@oldernewbs) reported

    @Rogers Shaw cable terrible feed for the US PGA - broken picture. Is there a solution? Happens way too often.

  • XJMPX
    JMP (@XJMPX) reported

    @RogersHelps please make an official statement on the outage - it has caused me and my coworkers wasted work #transparency #goodcustomerservice

  • cwrb
    diy 🇨🇦 (@cwrb) reported

    @MacDoug1 @RogersHelps if you have Bell, why did you order Rogers? can you start a Reddit post describing this problem?

  • Rtyu1148534j
    Rtyu (@Rtyu1148534j) reported

    @RogersHelps @valzann0 Your outages are everywhere and your online chat sucks. Agents refuse to file an outage case. My internet has been out for 3 hours and it shows no outage. Outrageous service!

  • ayoootollah
    Ayoootollah (@ayoootollah) reported

    @tobi @Rogers have you tried switching the network to TSN4?

  • acethecat
    DidiH (@acethecat) reported

    @RogersHelps @uncut_jurist Neither wifi or cell service was working. Hard to check anything