Rogers Outage Report in York, Ontario

Problems in the last 24 hours in York, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (54%)
• Wi-fi (15%)
• TV (15%)
• Total Blackout (7%)
• Phone (6%)
• E-mail (5%)

Live Outage Map Near York, Ontario

The most recent Rogers outage reports came from the following cities: Markham, Newmarket, Bradford West Gwillimbury, Maple, Vaughan, York, Richmond Hill, Purpleville, Kleinburg Station, King City, and Stouffville.

City	Problem Type	Report Time
Markham	TV	1 day ago
Markham	TV	3 days ago
Newmarket	Internet	4 days ago
Bradford West Gwillimbury	TV	6 days ago
Bradford West Gwillimbury	Internet	6 days ago
Markham	Internet	6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near York, Ontario

Latest outage, problems and issue reports in York and nearby locations:

• 
  sheryl kingstone (@skingstone) reported 4 minutes ago from Vaughan, Ontario

  I’m ready to cancel all our services @RogersHelps I want answers as to why our internet drops throughout the day. I have a request into support. I’m watching my text for an answer. We’ve had a few too many street wide outages. It also drops intermittently.

• 
  Nelley; 💚🖕 (@NelleSimmons) reported 5 minutes ago from Vaughan, Ontario

  Tell me how I have a credit hit from @Rogers and I have never been a customer nor have I ever wanted to be... So how the hell do I have a hard credit inquiry from them.... Such a scam.

• 
  sheryl kingstone (@skingstone) reported 6 minutes ago from Vaughan, Ontario

  Hey @RogersHelps this is the second time in about 2 weeks that I had to report an outage. That’s not best practice pro-active customer service. Your IVR is also extremely poorly organized.

• 
  sheryl kingstone (@skingstone) reported 10 minutes ago from Vaughan, Ontario

  Are you kidding me @rogers - i wait on hold to only get disconnected when finally reaching an agent. I don’t like getting lectured on how to fix a very unstable internet connection by IVR. Someone should have called me immediately back. They did not!!!!’

• 
  Mike Atom (@AtomRadioShow) reported 11 minutes ago from Vaughan, Ontario

  Wow does @RogersMediaPR @RogersBiz ignite is HORRIBLE internet and TV service. Rogers - You suck! Guess who doesn’t care if they get a Rogers Radio job😂

• 
  Barry Croll (@RockNRollCroll) reported 11 minutes ago from Newmarket, Ontario

  @BuNdOAVFC @RogersHelps Time for Canada to open the market up like in the US & other countries, more competition needed with #Internet #Cable #cellphones You name the current big boys just arent customer friendly to who pays their salaries

• 
  Kiran Varughese (@kiranjoyv) reported 15 minutes ago from Vaughan, Ontario

  @YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers

• 
  Mark (@Mark_Hanlon) reported 22 minutes ago from Newmarket, Ontario

  @Sportsnet @Rogers The purest example of taking the series down to the wire. Wow - what a finish!

• 
  Dave (@evobury) reported 27 minutes ago from Newmarket, Ontario

  @Rogers Having problems with Smart Home Monitoring Weiser Smart 10 door lock. Says Jammed works great. Love to know how to reset!!!

• 
  Victor Storm (@VicStorm) reported 27 minutes ago from Markham, Ontario

  @RogersHelps Help. My rogers ignite not working. Can't watch the Raptor game

• 
  sam glass (@ChefSamGlass) reported 33 minutes ago from Vaughan, Ontario

  @RogersHelps One problem had been solved. Working on the next one

• 
  Susan (@glamourgirlca) reported 36 minutes ago from Vaughan, Ontario

  Whether you like @FadooBobcat or not, he was their “day 1” employee & it’s disturbing that @Rogers has no regard for their talent It also pisses me off that #BlueJaysCentral hires washed up, American, has-beens to plop beside poor beleaguered @SNETCampbell #HireCanadians

• 
  sam glass (@ChefSamGlass) reported 38 minutes ago from Vaughan, Ontario

  @RogersHelps I am having one of the worst customer service interactions ever. Your representative can't determine when a 2 month trialservice started which I want to cancel and I can't log on to your website to access my account

• 
  Salti (@SamySalti) reported 42 minutes ago from Markham, Ontario

  Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.

• 
  Brukneck aka Don (@brukneck) reported 42 minutes ago from Markham, Ontario

  @RogersHelps Awesome. "Best you can do is tomorrow at noon. Total outage for up to 36 hours and a customer for 20+years. Time to shop around.

• 
  Paul O (@ontteacher01) reported 43 minutes ago from Markham, Ontario

  Not impressed with @RogersHelps today. Service in @cityofmarkham has been spotty for the whole day!!! #unsatisfiedcustomer

• 
  Mbukhari (@nmool1) reported 44 minutes ago from Vaughan, Ontario

  @RogersHelps I’m x third party employ with Rogers, they removed the discount, and when I called to say ok stop my services I’m changing to bell they said stay and we will give you 30% both of the cx service agent lied to me my bell is getting higher and higher every month,

• 
  🎈Beloved Brands🎈 (@BelovedBrands) reported 47 minutes ago from King, Ontario

  @RogersHelps Yes but I bought “Rogers” protection. You let your customer down. I’m near the end of my contract. So it is easier to switch to another company. No one offering a reason to stay.

• 
  sheryl kingstone (@skingstone) reported 49 minutes ago from Vaughan, Ontario

  @MDMGeek Yeah one would think. And @RogersHelps it’s down again. I ran an errand. Came back. Down down down.

• 
  🎈Beloved Brands🎈 (@BelovedBrands) reported 58 minutes ago from King, Ontario

  One more scam by @Rogers I have the Rogers Device Protection, my iPhone has a cracked screen on the back. They sent their protection to a 3rd party who say it’s either $300 to replace or $100 to fix, taking one week. What a scam. I’m going to upgrade to the 11. Not Rogers.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michiemouse (@MichieBrock) reported 5 minutes ago

  @Rogers are you any further ahead with getting the email problem sorted out? And was there a breech that numerous people are locked out of their email?

• 
  Go Lady Justice (@goladyjustice) reported 15 minutes ago

  @RogersHelps Why is your problem management so bad? I’m on hold over an hour for “back office” because only they can reset my email, which I have been unable to access for 2 days! Why not update your system and direct customers to a link so we can reset it? You do not think.

• 
  Joel Gallant (@SportsCamDude) reported 19 minutes ago

  What is happening with @RogersYahoo email @RogersHelps ? Just in the past hour my mac and iPhone logged me out; and now my log in / password won’t work. Should I be worried I’ve been hacked? Is this a more wide issue?

• 
  Ian Heath (@iansheath) reported 19 minutes ago

  @RogersHelps email access has been down for 24 hours. DMed you over six hours ago. No response yet. Please help.

• 
  Kapsicum (@kapilrautela) reported 19 minutes ago

  Switched to @rogers from @fido just 1 day back and its outage already since morning! Cant say if fido would also have had the same but thanks for the 1 month return policy. might come handy. #Mississauga #rogers

• 
  Rachel Levy (@CoachRache) reported 22 minutes ago

  @Rogers - seriously???? I’ve been on hold for tech support for over 3 and a half HOURS!!!!

• 
  Mikey B (@testa247) reported 25 minutes ago

  @RogersHelps when is email going to be restored? It’s been down since Friday.

• 
  Christine Mak (@pxlbarrel) reported 27 minutes ago

  @Nonnie44522641 @RebeccaO1340 @Rogers I have the same problem. Can't access it through webmail or my phone. However, for some strange reason, Outlook on my laptop can get my mail. That tells me it's a Rogers problem not my password.

• 
  Phil w. Tequila (@LiteBlCollarWkr) reported 29 minutes ago from Markham, Ontario

  @RogersHelps 24 hour support-just not 24 hours in a row......

• 
  . (@kevin_mindshare) reported 32 minutes ago

  @RogersHelps email is it down? Been two days no emails