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Rogers service status in York, Ontario

Why is my Rogers service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

The latest reports from users having issues in York come from postal codes L4G .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours in York, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at Rogers

Rogers is having issues since 07:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map Near York, Ontario

The most recent Rogers outage reports came from the following cities: Newmarket, York, Vaughan, Markham, Bradford West Gwillimbury, Bradford West Gwillimbury, Maple, Richmond Hill, Purpleville, Kleinburg Station, King City, and Stouffville.

CityProblem TypeReport Time
Newmarket Internet 5 hours ago
Newmarket Internet 1 day ago
Vaughan Wi-fi 1 day ago
Markham Internet 1 day ago
Bradford West Gwillimbury Wi-fi 1 day ago
Markham TV 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near York, Ontario

Latest outage, problems and issue reports in York and nearby locations:

  • drryangarcia
    Dr. Ryan Garcia (@drryangarcia) reported from Vaughan, Ontario

    @Rogers your customer support is ridiculous. Tried resolving a billing issue and both agents hung up on me. Is this how you treat your customers? #rude #poorcustomerservice

  • ashwinrayaprolu
    ashwin kumar (@ashwinrayaprolu) reported from Markham, Ontario

    @RogersHelps my internet is Down for past 1 hour . Your service is always on hold

  • RobertMobilio
    Robert Mobilio (@RobertMobilio) reported from Vaughan, Ontario

    @UPSHelp_CA, @Brightstar, @RogersHelps — absolute atrocious customer experience with what is supposed to be a replacement phone delivery. Delivery was to arrive yesterday. No signs.. no help being offered until next week. “Investigation” to be launched ...while we wait..terrible

  • nmool1
    Mbukhari (@nmool1) reported from Vaughan, Ontario

    @RogersHelps worst mistake ever getting the ignite tv. Regret it so bad

  • Stephy_72
    Stephanie (@Stephy_72) reported from Vaughan, Ontario

    @RogersHelps they actually don’t help! They told me myTv issues were at the green box on the street. While still paid them for no service, I called and spent hrs on hold.Troubled shooter my issue and told them, there is no Main Street issue, it’s the refurbished

  • nmool1
    Mbukhari (@nmool1) reported from Vaughan, Ontario

    @RogersHelps I’m not getting help in the DM I sent them the issue since December and I told them I’m using my phone data at home while the wifi is here but not working, the sent a technician he couldn’t do nothing another technician came he drew holes on the walls but still...

  • drryangarcia
    Dr. Ryan Garcia (@drryangarcia) reported from Vaughan, Ontario

    @RogersHelps Its in regards to my wireless bill. An agent had agreed to not have me charged for overage fee due to a glitch in usage text alerts and my bill shows I was charged. No agent has been able to resolve the issue and I've called twice with no help.

  • Stephy_72
    Stephanie (@Stephy_72) reported from Vaughan, Ontario

    @RogersHelps I’m amazed at the PRIVACY BREACH, when I receive someone else’s email and home address!!! Who’s running Rogers? Joe Natalie have you any clue to ur promise on improving customer service?

  • AvivShalit
    Aviv Shalit (@AvivShalit) reported from Richmond Hill, Ontario

    @canadeanz @Rogers I never made that connection. xD

  • notsix
    Angela Naccarato (@notsix) reported from Vaughan, Ontario

    Hold on...trying to figure out Rogers Ignite since the end of January. Still doesn’t work and @Rogers @RogersHelps now states that there is an IGNITE WIFI PROMISE. - where they guarantee wall-to-wall wifi and “proactive monitoring” - can’t help but laugh this Saturday morning

  • ReMaxAllStar
    Asif Khan (@ReMaxAllStar) reported from Markham, Ontario

    PSA @RogersBiz customers check your download and upload speeds by putting “Rogers speed test” in your browser. They are ripping you off. You aren’t getting the speed you pay for. Cancel and go to a real company. @RogersHelps is horrible too #internet #isp #rogerssucks

  • melbarsky
    Mel Barsky (@melbarsky) reported from Vaughan, Ontario

    @RogersHelps my friend pays $65 for Ignite500. When I called same day - I was offered $109. I have been a customer for >25 yrs and have multiple services. My friend 2 yrs & only internet. On the phone for 3 hrs with Rogers today and you hung up on me & didn’t call back. Pls call

  • DaveGatsby
    DaveGatsby (@DaveGatsby) reported from Markham, Ontario

    @RogersHelps It is an awfully long time. It is also awful customer service for a long time loyal customer to experience, especially from your higher ups. I guess there is a long queue of people before me who have been scammed by @Rogers.

  • mkann85
    M Kanner (@mkann85) reported from Vaughan, Ontario

    @Rogers ur ignite is the crapiest service. I have had to spend hours online and phone and it still won't work. Live chat drops out!! Wtf!!

  • TheScottyM75
    Scotty75Martin (@TheScottyM75) reported from Richmond Hill, Ontario

    @Rogers #Twitter what is happening with the internet service in Richmond Hill yesterday and today? I pay for 5G but this service is failing.

  • Avie30
    eefah & eoin (@Avie30) reported from Vaughan, Ontario

    @RogersHelps Is there an outage in woodbridge now?

  • Stephy_72
    Stephanie (@Stephy_72) reported from Vaughan, Ontario

    @RogersHelps Oh no we’re not playing that game.. I message you and you then tell me you can’t help, I need to call and stay on hold for 45m go through technical support to order pods.. and still wait 3-5 days

  • FPLAggregates
    steve the dispatcher (@FPLAggregates) reported from Newmarket, Ontario

    @RogersHelps is the cable issues in Newmarket? Signal is choppy second night in a row.

  • amandashulman
    amanda shulman (@amandashulman) reported from Richmond Hill, Ontario

    @RogersBiz very disappointed with ignite schedules and parental controls not working!! Cannot get anyone in technical support to figure out the issue!

  • SebastianTerzo
    S T (@SebastianTerzo) reported from Markham, Ontario

    @Rogers Worst company ever so many cheaper companies around

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • msvalois
    ✨ Megan ✨ (@msvalois) reported

    @TrackFoot @Rogers We just received an email from Rogers. It’s a network outage. 😔

  • rashadmaharaj
    Rashad Maharaj (@rashadmaharaj) reported

    @RogersHelps is internet down at College and Dufferin? I DM’d but no reply.

  • dave_dave007
    Dave007 (@dave_dave007) reported

    @CanadianDadBlog @RogersHelps Call tech support if you have already rebooted your WiFi modem

  • Kary_PJ
    Kary PJ (@Kary_PJ) reported

    @RogersHelps hi, my internet suddenly crashed, are you having service interruptions today??

  • thereslaross
    SIP Shock G (@thereslaross) reported

    @RogersHelps Speed pass? How much is that and do I have to pay for it right away? What if I needed a mobile internet plan with at least 100gbs at max speed or something like that. Your internet really sucks once you go past your limit. This never happened in the past.

  • OscarGrouchAjax
    Oscar Grouch (@OscarGrouchAjax) reported

    @RogersHelps My home internet is down. Have unplugged router multiple times and it still not coming back. Has been flaky quite a bit lately but now it won't come back up. Work and school depend on internet.

  • 0mega9
    Freddy J. Mendoza (@0mega9) reported

    @RogersHelps So guys, Having another day of interrupted service in my area…

  • Elizakreher
    Elizabeth Kreher (@Elizakreher) reported

    @CindyZaf @Rogers @RogersHelps It's been up and down for days now. I work from home and have online classes. It's getting ridiculous

  • X0S0ME
    Steven G. Griffiths (@X0S0ME) reported

    @Rogers You're chicken sh*t--avoiding any attempt at resolving customer issues

  • danie_marie_87
    danielle (@danie_marie_87) reported

    @Rogers thanks nevermind it looks like service was restored after almost an hour being down!