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Rogers outages and service status in York, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around York, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Sep 2, 7:03 PM EDT.
  • 75% Internet (75%)
  • 15% TV (15%)
  • 5% Wi-fi (5%)
  • 5% Phone (5%)

The latest reports from users having issues in York come from postal codes L4G and L4A .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in York, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

September 3: Problems at Rogers

Rogers is having issues since 06:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near York, Ontario

The most recent Rogers outage reports came from the following cities: York, Richmond Hill, Markham, Newmarket, King, and Vaughan.

CityProblem TypeReport Time
York Internet 5 hours ago
Richmond Hill TV 1 day ago
Markham Internet 2 days ago
Richmond Hill TV 6 days ago
Markham Phone 9 days ago
Newmarket Internet 12 days ago

Nearby cities with recent reports

Richmond Hill

2 recent signals

1 day ago
Markham

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near York, Ontario

Latest outage, problems and issue reports in York and nearby locations:

  • anthonychien
    Anthony Chien (@anthonychien) reported from Markham, Ontario

    @REWoman @One_Percent1 @Rogers Left #Rogers after their big internet outage last year. I am getting much better and more reliable internet service at Bell. The only regret is I should have done it sooner.

  • bender_077
    Pascal Brunet (@bender_077) reported from Whitchurch-Stouffville, Ontario

    Hey @RogersHelps , any idea when service will be restored in Stouffville, Ontario? It’s been 48 hrs. And your automated « support » bot is saying everything is good - reboot your modem… (tweeting from my BELL cel phone)

  • CGlease
    Chris Gleason (@CGlease) reported from Newmarket, Ontario

    @RogersHelps is there service outage in Newmarket…

  • HaroldLi
    Harold Li (@HaroldLi) reported from Vaughan, Ontario

    @RogersHelps hi, I’ve DM’d your team now and still waiting for a response. Internet seems extremely slow and not connecting at the speed expected (in addition to cable cutting off and distorting). When will someone reach out?

  • carrera_77
    Jason Sordi (@carrera_77) reported from Purpleville, Ontario

    @RogersHelps hi I have an old cable box on my property that’s falling over on to my fence.I thought its Bell’s but they confirmed it’s urs. I’ve called your customer support & keep getting bounced around. can you give me the # for the department that looks after this equipment?

  • MandaMakki
    Manda Makki (@MandaMakki) reported from Markham, Ontario

    @Rogers Reliable my ***! We have been having network problems last 2 weeks, several tickets have been opened and nothing has been done yet!

  • CodeWilliamson
    Mark Williamson (@CodeWilliamson) reported from Newmarket, Ontario

    @RogersHelps anything wrong with your anyplace tv service at the moment?

  • TORHABSFAN
    TORHABSFAN #FireBergevin (@TORHABSFAN) reported from Newmarket, Ontario

    @Rogers there better be some sort of rebate or discount for this ****. @RogersHelps

  • jafarmirsalari
    jafarmirsalari #DeleteUber #deletelyft (@jafarmirsalari) reported from Whitchurch-Stouffville, Ontario

    @Rogers garbage service crappie ignite TV services poor internet and wifi at home!!! I had enough Monday morning first thing switching to Bell @RogersHelps #rogersoutage #RogersLetsNotTalkDay #Rogersinternet

  • thisisgeoffowen
    Geoff Owen (@thisisgeoffowen) reported from Richmond Hill, Ontario

    @Rogers @RogersHelps Getting really tired of my internet going up and down constantly. Apparently so is everyone else on here. When can we expect a stable connection? #rogersoutage #rogersdown

  • SebastianTerzo
    S T (@SebastianTerzo) reported from Markham, Ontario

    @Rogers Worst company ever so many cheaper companies around

  • Therisa
    T. D'Amato (@Therisa) reported from Newmarket, Ontario

    It’s ironic that your systems for sending me my bill today seem just fine @Rogers but I have no cell phone service. Appears to be time to shop around.

  • rfrizvi
    Rabab Rizvi (@rfrizvi) reported from Whitchurch-Stouffville, Ontario

    @RogersHelps WiFi is down again 2x this week

  • JaimeeJakobczak
    Jaimee Jakobczak (@JaimeeJakobczak) reported from Vaughan, Ontario

    Haven’t had any glitching since the initial two. This also could have been my own internet as @rogers is trash. No problems to report currently though!

  • TORHABSFAN
    TORHABSFAN #FireBergevin (@TORHABSFAN) reported from Newmarket, Ontario

    @Rogers worked for 15 minutes and then it stop again. **** you guys. Thank God I'm home now and have the use of my @Bell internet.

  • twittdaddy25
    Prakash Tailor #ABEFTeam🇨🇦 (@twittdaddy25) reported from Vaughan, Ontario

    @Rogers @RogersBiz @RogersHelps I work for a delivery partner. Lost a whole day income on April 19th during network outage . How am I getting compensated?

  • melbarsky
    Mel Barsky (@melbarsky) reported from Vaughan, Ontario

    @RogersHelps my friend pays $65 for Ignite500. When I called same day - I was offered $109. I have been a customer for >25 yrs and have multiple services. My friend 2 yrs & only internet. On the phone for 3 hrs with Rogers today and you hung up on me & didn’t call back. Pls call

  • DomVitale63
    Domenico Vitale (@DomVitale63) reported from Markham, Ontario

    I agree that #internet speed and service is bad in my residential area in York Region. @RogersHelps @FidoSolutions @Fidomobile are NOT cooperative when having to solve #internet issues.

  • Avie30
    eefah & eoin (@Avie30) reported from Vaughan, Ontario

    @RogersHelps Is there an outage in woodbridge now?

  • TravelJasonsWay
    Travel Jason’s Way (@TravelJasonsWay) reported from Vaughan, Ontario

    @Rogers why is service down again?????

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • SirLuckHomes
    SirLuckHomes Real Estate Brokerage (@SirLuckHomes) reported

    @RogersHelps Your technical support confirmed that this is not even possible even with the EID and IMEI provided. It’s not an international device It was actually due to your company preventing e-sims from being emailed. I had to escalate to your customer care team to have the e-sim mailed

  • banknotekb
    BNKB (@banknotekb) reported

    @Rogers @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?

  • basherjam
    Brian (@basherjam) reported

    .@RogersHelps amazing that your contact centre just says “too busy, call back another time”. What kind of service is that?

  • HOT7forever
    🥢⟭⟬ Into the ☀️ (@HOT7forever) reported

    @RogersHelps There are multiple ppl in my family and all of house work in different areas and are experience issues. Doesn’t matter if it’s barraheven or Orleans yhe connection is horrible. The phones range from iPhone 11, 15 and 16. We can’t all be having device issues.

  • tyjac2
    Terry Murphy (@tyjac2) reported

    @RogersHelps It seems to back for now What kind of customer service is getting back to someone 12 hours later that’s pathetic

  • Godblessedchild
    Andrea JA (@Godblessedchild) reported

    @RogersHelps I am unable to get through to Rogers from last week concerning my new location and it is impacting my ability to work from home. This is quiet unacceptable. I need help ASAP

  • westcoastgirl1
    Annie ~ Freedom Enthusiast 🌿 (@westcoastgirl1) reported

    Rogers just called me, I asked them why? They hung up instead ... great customer service you got going on @Rogers -- if you were wanting me to switch this is not the way

  • clintculture
    Clint (@clintculture) reported

    @Rogers is refusing to help clear up fraudulent accounts it created by misusing my private info. #RogersFraud

  • StheetPragya
    Yogen Paudel (@StheetPragya) reported

    @RogersHelps trying to connect with your virtual asistant; anna. Its a very bad AI. I just want address change, it is costing me over a day.

  • mark_burdon
    Mark Burdon (@mark_burdon) reported

    @RogersHelps my spouse was scammed by someone that had her account info, and she was convinced to order a phone and hand it over to a fraudster claiming to represent Rogers. Her existing device was black listed/blocked instead of the stolen device. Can't get help.