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Rogers outages and service status in York, Ontario

Why is my Rogers service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

The latest reports from users having issues in York come from postal codes L4G .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours in York, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at Rogers

Rogers is having issues since 03:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map Near York, Ontario

The most recent Rogers outage reports came from the following cities: Newmarket, York, Vaughan, Markham, Bradford West Gwillimbury, Bradford West Gwillimbury, Maple, Richmond Hill, Purpleville, Kleinburg Station, King City, and Stouffville.

CityProblem TypeReport Time
Newmarket Internet 12 hours ago
Newmarket Internet 1 day ago
Vaughan Wi-fi 2 days ago
Markham Internet 2 days ago
Bradford West Gwillimbury Wi-fi 2 days ago
Markham TV 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near York, Ontario

Latest outage, problems and issue reports in York and nearby locations:

  • MichaelLiut
    Michael Liut (@MichaelLiut) reported from Richmond Hill, Ontario

    @Rogers @RogersHelps another outage of Internet, TV, and Cable. I’m incredibly frustrated with your #unreliable “services”…

  • TravelJasonsWay
    Travel Jason’s Way (@TravelJasonsWay) reported from Vaughan, Ontario

    @Rogers why is service down again?????

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario

    @RogersHelps 24 hour support-just not 24 hours in a row......

  • la_hwang
    Larry Legend (@la_hwang) reported from Vaughan, Ontario

    @RogersHelps are you having another outage?!?

  • cdnwallguy
    M79 aka Manny79 (@cdnwallguy) reported from Vaughan, Ontario

    What is going on with @RogersHelps I’ve been on hold for over four hours waiting for tech to resolve my email issue. It’s bloody ridiculous.

  • PerryS33
    Perry Schwartz (@PerryS33) reported from Vaughan, Ontario

    What is going on with @TSN_Sports live sports on @rogers ignite. Choppy. Blurry. Audio issues. Glitches. It’s been like this for weeks for Leafs and Raptors games. Help!!!

  • cdharvie
    christine harvie (@cdharvie) reported from Newmarket, Ontario

    Two hours on hold with @RogersBiz to be put on hold for someone who can help. This is the third time #ridiculous

  • PerryS33
    Perry Schwartz (@PerryS33) reported from Vaughan, Ontario

    @TSN_Sports @RogersHelps why does the Leafs broadcast on TSN keep freezing up on Rogers Ignite? No other channel is an issue so it’s not a wifi or box reset issue.

  • CGlease
    Chris Gleason (@CGlease) reported from Newmarket, Ontario

    @RogersHelps is there service outage in Newmarket…

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario

    @RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?

  • CGlease
    Chris Gleason (@CGlease) reported from Newmarket, Ontario

    @RogersHelps is service down in Newmarket

  • LindyDeckert
    Lindy Deckert (@LindyDeckert) reported from Markham, Ontario

    @RogersHelps no streaming services tonite or last night. Help us out

  • AntoninoLoMona1
    Alomo (@AntoninoLoMona1) reported from Vaughan, Ontario

    @RogersHelps got it back up for 2 mins but down again 😤 when will this BS stop!

  • AlphaRomeo92
    Universnanth (@AlphaRomeo92) reported from Vaughan, Ontario

    My phone is finally up and running… took 3 days! 🙏🏾 for nothing @Rogers! Still finding a cheaper plan so holla at your boy major/minor service providers. You can convince me to join with a free iPhone 14 pro Max when it comes out.

  • WillieHandler
    Willie Handler, Canadian humourist and author (@WillieHandler) reported from Vaughan, Ontario

    @RogersHelps Well it's still not working properly

  • heyref88
    AG (@heyref88) reported from Vaughan, Ontario

    @RogersHelps I’ve been on hold for over an hour waiting to speak to the customer retention area. In what world is this acceptable??

  • thisisgeoffowen
    Geoff Owen (@thisisgeoffowen) reported from Richmond Hill, Ontario

    @Rogers @RogersHelps Getting really tired of my internet going up and down constantly. Apparently so is everyone else on here. When can we expect a stable connection? #rogersoutage #rogersdown

  • anthonychien
    Anthony Chien (@anthonychien) reported from Markham, Ontario

    @REWoman @One_Percent1 @Rogers Left #Rogers after their big internet outage last year. I am getting much better and more reliable internet service at Bell. The only regret is I should have done it sooner.

  • jrlbenedict
    Jarrel Benedict (@jrlbenedict) reported from Newmarket, Ontario

    What in the actual hell, @RogersHelps @Rogers. There’s no internet again. This is the fourth time in the span of a week. That 5-day bill credit that we’re getting for the outage before now needs to be a whole month credit because of the unreliability!!!

  • harryleor
    Harry Leor (@harryleor) reported from Vaughan, Ontario

    @MattiHaapoja @RogersBiz Rogers's internet is slow

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • evdigsthesix
    everett (@evdigsthesix) reported

    @maej43 @RogersHelps I’m in Toronto and haven’t had cell service since I woke up this morning.

  • theoriginal87
    AJohn (@theoriginal87) reported

    @RogersHelps So I assume you'll be covering everyones wages of the people who couldn't work today due to your almost 12 HOUR services outage?! I'm currently still with NO service, and I recently switched from Telus. You gotta make this right @Rogers

  • vmdTM
    ɢᴇsᴄᴏᴍ ɢᴇᴛᴢ (@vmdTM) reported

    @RogersHelps I lost out on a chance to register for my vaccine today due to the service outage. My cell number is needed for verification. I’m sure others have had worse emergency issues than this today, but I thought you should know of the impact this outage has had.

  • Johnkelsey1989
    John Ross (@Johnkelsey1989) reported

    @RogersHelps Until you invest in your system..there will always be problems Time to give telus a chance Crtc has to block these monopolies We have no choice..but to accept the most expensive cell phone networks in the world

  • AlexYuanLi
    AlexLee (@AlexYuanLi) reported

    @RogersHelps @Rogers SMS is not working, any ideas when will back to normal?

  • baddieKL
    BADDIE💄 (@baddieKL) reported

    @RogersHelps I DONT KNOW IF I SHOULD PAY YALL TODAY YOUR SERVICE INTERRUPTION MADE MY DAY A VERY DIFFICULT ONE!

  • iamLA27
    ♔ LΔNTHΔNUM 𓅓 (@iamLA27) reported

    @Rogers @RogersHelps after this so called “intermittent service” we all deserve a new iPhone 12 Pro max lol

  • GZeusKriest
    GZeusKriest (@GZeusKriest) reported

    @RogersHelps How can such an important service from an enormously powerful company be down for such a long time? A software update caused this? What if someone calls me offering a free trip to somewhere? They're probably never gonna call back. Seriously though, people need their appointments.

  • thctherapy
    #immunocompromised (@thctherapy) reported

    @Rogers should give compensation for having outage of service for like 10 hours

  • xwushu
    Alvin Cheung (@xwushu) reported

    @RogersHelps Still waiting here in Stouffville. It dropped at 00:30 this morning. It is now 20:09. We are going on 20 hours with no service. Will individuals get credited? Or will we have to fight tooth and nail for the credit...