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Rogers outages and service status in Stouffville, Ontario

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Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Stouffville, including 1 direct report.
  • The most common problems reported in this area mention Internet and TV.
  • The most recent signal from this area was received Aug 23, 10:06 AM EDT.
  • 78% Internet (78%)
  • 22% TV (22%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Stouffville, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Stouffville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Stouffville, Ontario

The most recent Rogers outage reports came from the following cities: Ajax, Newmarket, Markham, York, Pickering, Richmond Hill, Uxbridge, and Concord.

CityProblem TypeReport Time
Ajax TV 20 hours ago
Newmarket Internet 2 days ago
Markham TV 3 days ago
Ajax Internet 5 days ago
Markham Internet 5 days ago
Newmarket Internet 6 days ago

Nearby cities with recent reports

Ajax

2 recent signals

20 hours ago
Newmarket

2 recent signals

2 days ago
Markham

2 recent signals

3 days ago
York

1 recent signals

6 days ago

Community Discussion

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Rogers Issues Reports Near Stouffville, Ontario

Latest outage, problems and issue reports in Stouffville and nearby locations:

  • DaveGatsby
    DaveGatsby (@DaveGatsby) reported from Markham, Ontario

    @RogersHelps It is an awfully long time. It is also awful customer service for a long time loyal customer to experience, especially from your higher ups. I guess there is a long queue of people before me who have been scammed by @Rogers.

  • LanaXLights
    P(EP)atrick💙❤️💛 (@LanaXLights) reported from Markham, Ontario

    Hey @RogersHelps my house still has no internet when everyone around us does now. We can’t call at the moment because of the high demand can you help?

  • d3lfonic
    Lendl Neil (@d3lfonic) reported from Pickering Village, Ontario

    Man. @RogersBiz website is so bad. I’m trying figure out info so that me and Mia can do hardware upgrades but it won’t let me. @Rogers you’re making it really hard to spend my money with you.

  • CGlease
    Chris Gleason (@CGlease) reported from Newmarket, Ontario

    @RogersHelps is there service outage in Newmarket…

  • IAmKelvinYoung
    Kelvin Young (@IAmKelvinYoung) reported from Markham, Ontario

    @RogersHelps Is there an internet outage in Markham right now? Modem went offline about half an hour ago

  • DomVitale63
    Domenico Vitale (@DomVitale63) reported from Markham, Ontario

    I agree that #internet speed and service is bad in my residential area in York Region. @RogersHelps @FidoSolutions @Fidomobile are NOT cooperative when having to solve #internet issues.

  • doughill58
    🇨🇦 Doug Hill 🇨🇦 (@doughill58) reported from Pickering Village, Ontario

    Just got an email from the CEO of @Rogers saying their whole system was down on Friday due to a technical glitch & he's going to credit me for Friday. That works out to about $13.50. I wasn't able to email or call any customers for 26 hrs. Maybe a class action is needed instead.

  • ontteacher01
    Paul O (@ontteacher01) reported from Markham, Ontario

    Not impressed with @RogersHelps today. Service in @cityofmarkham has been spotty for the whole day!!! #unsatisfiedcustomer

  • bender_077
    Pascal Brunet (@bender_077) reported from Whitchurch-Stouffville, Ontario

    Hey @RogersHelps , any idea when service will be restored in Stouffville, Ontario? It’s been 48 hrs. And your automated « support » bot is saying everything is good - reboot your modem… (tweeting from my BELL cel phone)

  • ngelsa
    Elsa Ng (@ngelsa) reported from Markham, Ontario

    @RogersHelps recently had my service change and recent bill didn't reflect that. Could you please help?

  • falu_f10
    Falu (@falu_f10) reported from Whitchurch-Stouffville, Ontario

    @RogersHelps been having lots issues with our internet service here in Stouffville this past month. Continued outages almost everyday. I’ve called in a few times and granted I got a few days credit but this is completely unacceptable. Not a happy customer

  • yyzatc
    George (@yyzatc) reported from Pickering Village, Ontario

    @fordnation Ok. It’s been 9 hours now without internet, cable and very slow LTE. We are paying a small fortune to have these services. Maybe start with @rogers first

  • Therisa
    T. D'Amato (@Therisa) reported from Newmarket, Ontario

    It’s ironic that your systems for sending me my bill today seem just fine @Rogers but I have no cell phone service. Appears to be time to shop around.

  • Btfsplk
    Joe (@Btfsplk) reported from Pickering Village, Ontario

    @rogershelps can you confirm no internet service in Pickering L1V

  • MandaMakki
    Manda Makki (@MandaMakki) reported from Markham, Ontario

    @Rogers Reliable my ***! We have been having network problems last 2 weeks, several tickets have been opened and nothing has been done yet!

  • chriscenteno75
    Chris Centeno (@chriscenteno75) reported from Richmond Hill, Ontario

    @Rogers internet service has been down since 7:45am EST in the L4E neighborhood in Richmond Hill. People are WFH and kids can not connect to online school. What’s the situation and ETA to resolve. Unacceptable given people are dependent on you as an ISP.

  • ashwinrayaprolu
    ashwin kumar (@ashwinrayaprolu) reported from Markham, Ontario

    @RogersHelps my internet is Down for past 1 hour . Your service is always on hold

  • realStepy
    Glenn Steplock (@realStepy) reported from Richmond Hill, Ontario

    @RogersHelps 2:49pm Rogers down all over for 5 min or less

  • RaessaFatima
    Icraessa (@RaessaFatima) reported from Markham, Ontario

    @RogersHelps Internet is not working in Markham, how long till we get our internet back? I see a Rogers Van outside.

  • cdharvie
    christine harvie (@cdharvie) reported from Newmarket, Ontario

    Two hours on hold with @RogersBiz to be put on hold for someone who can help. This is the third time #ridiculous

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Rallan72
    Stubs72 (@Rallan72) reported

    Hey @Rogers When I want to watch a show and I pay premium costs…. I expect premium service.. not Internet that drops every 15 minutes. Figure it out or I’m out. Sick of this happening so often

  • dineshjagasia1
    dineshjagasia (@dineshjagasia1) reported

    @RogersHelps Hi Rogers, can you explain this? Our office number is still showing previous business caller id after 4 years of us getting the number. Despite repeated calls and follow-ups, we have not got any resolution. What kind of business do you run?

  • ladycentrist
    Lady Centrist (@ladycentrist) reported

    @JustMeJamie64 @Rogers Called last week, on hold 1hr 25mins. Agent did not resolve issue. Its absurd and unacceptable that Canadians are held hostages by these telecoms. They have no problem taking exorbitant fees from us but have issues providing the service that go along with the cost @FP_Champagne.

  • PhilColson5
    @MinisterofDefiance (@PhilColson5) reported

    @JustMeJamie64 @Rogers Your first mistake was being a Roger's customer

  • cafveteran
    SJ (@cafveteran) reported

    @Rogers you have horrible customer service: 1. Your AI is utterly useless. 2. I call in and have to go through your AI and other prompts only to be told that you cannot handle the call at this time due to high call volume. BS. You don't make people do all that only to tell them that you can't do your jobs. 3. I receive a discount through your Rogers Preferred Program as I'm a veteran. It's through the CF One program. I received not one, but four emails recently to confirm that I am still eligible for the program. Well duh, I'll always be a veteran! 4. I've been trying for over a year to change my address with your various systems, yet you still have my old address. 5. I went into one of your physical stores to try to resolve all of these issues and was told that there was nothing that they could do for me. The gentleman wanted to help, but he showed me where he was restricted by your own systems to fix the problems. 6. This is all on top of your complete and utter failure to safeguard my phone number from being stolen in May 2025 at one of Chatr Mobile kiosks in the St. Laurent Shopping Centre in Ottawa. The thief then went into multiple bank locations and stole $75,000 from me. Police were contacted and have an arrest warrant out for the thief. Get better customer service and protect our privacy.

  • bryhelix
    Bryan H (@bryhelix) reported

    @Rogers my phone was stolen this evening (732 PT). Your virtual assistant Ana is lovely but appears to have been imbibing in some sort of AI Apertif and isnt getting help how I need it. Current situaion: I literally cant talk to you on the phone but have many client calls still

  • RobMeekel
    Rob Meekel (@RobMeekel) reported

    OMG @Rogers is such a piece of **** company. They completely changed their 611 dial in system to pay an account to AI to make things exponentially more difficult. Previously I could type in a few Numbers baddy bing baddy boom done finito get on with my day. Nope now I gotta AI

  • MyPetMonster
    Richard Ra | Pizza Topping 0.01% | Bong (@MyPetMonster) reported

    @Rogers you're customer service is the absolute worst in Canada. Looping AI bots that you can't even contact a person. Some issues can't be resolved by your AI Bots. and it's offensive to treat customers like that.

  • paigeslesb
    not ali (@paigeslesb) reported

    see how bad you are. i'm switching too @Rogers

  • georganneb
    🍏🇮🇱🇨🇦 Georganne Was Right 🇺🇸🇮🇱🍎 (@georganneb) reported

    One hour and 45 minutes later someone from Customer Care is finally on the line. I have to start all over again with him. Ask me how much I hate @Rogers ... go ahead, ask me. 🤬