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Rogers outages and service status in Stouffville, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Stouffville, including 1 direct report.
  • The most common problems reported in this area mention Internet and TV.
  • The most recent signal from this area was received Aug 10, 9:45 PM EDT.
  • 75% Internet (75%)
  • 25% TV (25%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Stouffville, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Stouffville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 12: Problems at Rogers

Rogers is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Stouffville, Ontario

The most recent Rogers outage reports came from the following cities: Newmarket, Ajax, Pickering, Markham, Richmond Hill, Uxbridge, and Concord.

CityProblem TypeReport Time
Newmarket Internet 23 hours ago
Newmarket Internet 1 day ago
Newmarket Internet 3 days ago
Newmarket Internet 4 days ago
Ajax Internet 4 days ago
Pickering Internet 7 days ago

Nearby cities with recent reports

Newmarket

4 recent signals

23 hours ago
Ajax

1 recent signals

4 days ago
Pickering

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Stouffville, Ontario

Latest outage, problems and issue reports in Stouffville and nearby locations:

  • DaveGatsby
    DaveGatsby (@DaveGatsby) reported from Markham, Ontario

    @RogersHelps It is an awfully long time. It is also awful customer service for a long time loyal customer to experience, especially from your higher ups. I guess there is a long queue of people before me who have been scammed by @Rogers.

  • rfrizvi
    Rabab Rizvi (@rfrizvi) reported from Whitchurch-Stouffville, Ontario

    @RogersHelps WiFi is down again 2x this week

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario

    @RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?

  • jrlbenedict
    Jarrel Benedict (@jrlbenedict) reported from Newmarket, Ontario

    No internet again. This has happened 8 days in the past 30 days. @Rogers @RogersHelps I expect my bill to be a quarter lower because I didn’t have service for more than a week. This is disgusting and the @CRTCeng needs to investigate your horrible service.

  • gerryteoli
    Gerry Teoli (@gerryteoli) reported from Whitchurch-Stouffville, Ontario

    @RogersHelps I’ve got two kinds of PVR’s. The old kind gets the MLB channel today. The NextBox doesn’t get it today. I’m in Stouffville. Is there a Rogers wide issue or is it me?

  • CbingoR
    Bizingus Rogers (@CbingoR) reported from East Gwillimbury, Ontario

    You think having the same name as @Rogers would help with better connection Almost guaranteed on a gloomy day to for cell service internet TV to go out every 20 minutes.

  • ajaxgolfer
    Roland Schlichting (@ajaxgolfer) reported from Ajax, Ontario

    @RogersHelps question. If I have ignite internet and want to watch the tv using ignite smartstream, do I have to be an ignite tv customer?

  • jtbrazier
    JTB 👊 Consumer Advocate 👊 (@jtbrazier) reported from Markham, Ontario

    @Rogers Remember @Rogers RAISED prices for existing customers during the Pandemic 👎 #COVIDIOTS #rogers #sucks

  • Lovedee14492508
    Lovedeep Singh (@Lovedee14492508) reported from East Gwillimbury, Ontario

    Rogers Network down since last night. Please fix it ASAP it’s causing problems now. @Rogers

  • saraurowitz
    sara urowitz (@saraurowitz) reported from Aurora, Ontario

    @koodo @RogersHelps Jessica, a kind and polite customer service rep from @RogersHelps has set up an appointment for me with @Rogers to talk about moving my 3 numbers from @koodo @TELUS. @koodo you have some customer service catch up to do!

  • TheScottyM75
    Scotty75Martin (@TheScottyM75) reported from Richmond Hill, Ontario

    @RogersHelps Bathurst and Jefferson might be one of the worst places for a good wifi signal. #why #signalsucks

  • Therisa
    T. D'Amato (@Therisa) reported from Newmarket, Ontario

    @Rogers what is going on with services in the Newmarket area!?! I have no internet, no tv and no phone. This is a serious issue!!!

  • carlaaviva
    Carla Aviva Rudberg (@carlaaviva) reported from Pickering Village, Ontario

    @RogersHelps is Pickering in an outage? I’m on data (and almost out of it) to see why my home wifi isn’t working. We have 2 adults that need to be online for work!

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario

    @RogersHelps 24 hour support-just not 24 hours in a row......

  • ShamusBrown1
    Shamus Brown (@ShamusBrown1) reported from Newmarket, Ontario

    @RogersHelps please advise whether there’s an issue with Ignite TV in Newmarket, ON. Our tv is frozen and none of your suggestions online have worked. Thanks

  • ashwinrayaprolu
    ashwin kumar (@ashwinrayaprolu) reported from Markham, Ontario

    @RogersHelps my internet is Down for past 1 hour . Your service is always on hold

  • yyzatc
    George (@yyzatc) reported from Pickering Village, Ontario

    Ok @RogersHelps It’s been 9 hours now without internet, cable and very slow LTE. We are paying a small fortune to have these services. The least you can do is provide them.

  • doughill58
    🇨🇦 Doug Hill 🇨🇦 (@doughill58) reported from Pickering Village, Ontario

    Just got an email from the CEO of @Rogers saying their whole system was down on Friday due to a technical glitch & he's going to credit me for Friday. That works out to about $13.50. I wasn't able to email or call any customers for 26 hrs. Maybe a class action is needed instead.

  • PaulW87213960
    Paul W (@PaulW87213960) reported from Pickering Village, Ontario

    @KevinVuongTO @RogersHelps God I will never touch any of Apple's overpriced, over hyped gear! My watch is Garmin, my phone Samsung! Hooked up to Strava, Runkeeper, so I have two apps to track runs/bikes with! Whichs also helps with run events track my participation through either app! Top of the day to you

  • yyzatc
    George (@yyzatc) reported from Pickering Village, Ontario

    @fordnation Ok. It’s been 9 hours now without internet, cable and very slow LTE. We are paying a small fortune to have these services. Maybe start with @rogers first

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • BridgelandYYC
    Bridgeland YYC (@BridgelandYYC) reported

    @RogersHelps @frugalfrivolous Please update outage affected areas, SW Calgary is also down -Bankview

  • bushcrafter79
    Phat Tony™ 🥩 (@bushcrafter79) reported

    @GunGnome @resolutepest @Rogers Same in Ontario with Bell. 5 bars of LTE or 5G and not reception or internet. No service middle of town and even within sight of a cell tower. Not all the time but alot of the time

  • SeNoR_Jeff13
    Jeff (@SeNoR_Jeff13) reported

    @RogersHelps @MerileeToo I am also not receiving emails to my shaw mail accounts for last 3.5 hours. My friend also has the same issue. Is this because of the outage in Calgary?

  • Uncle_Jed_1
    Budman (@Uncle_Jed_1) reported

    @RogersHelps Connect with support so we can investigate... I thought I just did!

  • chriskoconnell
    cko (@chriskoconnell) reported

    @Lidsville @Rogers Who ******** is answering calls from unknown numbers in 2026? Absolutely ridiculous.

  • neufmille_hal1
    Silas Smith (@neufmille_hal1) reported

    @RogersHelps @cathycmu Must be an AI bot . The outages page refers to SE Calgary when Downtown, Beltline,Marda Loop etc are all without service.

  • kazkanani
    Kazim (Kaz) Kanani (@kazkanani) reported

    @Rogers @RogersHelps 1 hour 47 min on hold to be told a tech will have to come tomorrow between 4 and 8 pm.... for an issue that's not caused by me. Great service.

  • SheilaC17730851
    Sheila🇨🇦C (@SheilaC17730851) reported

    @RogersHelps @sabumnim263328 And wait for two hours? Your customer service is deplorable

  • K_O_cowtown
    🏈 "Nemo saltat sobrius" 🏈 (@K_O_cowtown) reported

    @Rogers Is there issues with services in NW Calgary?

  • chrysalisstar
    🌷✨CJ✨🌷 (@chrysalisstar) reported

    @RogersHelps Second time in past few days our internet is down, what is going on?