Rogers outages and service status in Stouffville, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Rogers generated 1 outage signal in the last 24 hours around Stouffville, including 1 direct report.
The most common problems reported in this area mention Internet, TV, and Phone.
The most recent signal from this area was received Apr 27, 8:40 PM EDT.

Internet (70%)
TV (18%)
Phone (6%)
E-mail (3%)
Total Blackout (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Stouffville, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Stouffville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Stouffville	Baseline
Apr 27, 2:00 PM EDT	0	0	0
Apr 27, 2:20 PM EDT	0	0	0
Apr 27, 2:40 PM EDT	0	0	0
Apr 27, 3:00 PM EDT	0	0	0
Apr 27, 3:20 PM EDT	0	0	0
Apr 27, 3:40 PM EDT	0	0	0
Apr 27, 4:00 PM EDT	0	0	0
Apr 27, 4:20 PM EDT	0	0	0
Apr 27, 4:40 PM EDT	0	0	0
Apr 27, 5:00 PM EDT	0	0	0
Apr 27, 5:20 PM EDT	0	0	0
Apr 27, 5:40 PM EDT	0	0	0
Apr 27, 6:00 PM EDT	0	0	0
Apr 27, 6:20 PM EDT	0	0	0
Apr 27, 6:40 PM EDT	0	0	0
Apr 27, 7:00 PM EDT	0	0	0
Apr 27, 7:20 PM EDT	0	0	0
Apr 27, 7:40 PM EDT	0	0	0
Apr 27, 8:00 PM EDT	0	0	0
Apr 27, 8:20 PM EDT	0	0	0
Apr 27, 8:40 PM EDT	0	0	0
Apr 27, 9:00 PM EDT	0	0	0
Apr 27, 9:20 PM EDT	0	0	0
Apr 27, 9:40 PM EDT	0	0	0
Apr 27, 10:00 PM EDT	0	0	0
Apr 27, 10:20 PM EDT	0	0	0
Apr 27, 10:40 PM EDT	0	0	0
Apr 27, 11:00 PM EDT	0	0	0
Apr 27, 11:20 PM EDT	0	0	0
Apr 27, 11:40 PM EDT	0	0	0
Apr 28, 12:00 AM EDT	0	0	0
Apr 28, 12:20 AM EDT	0	0	0
Apr 28, 12:40 AM EDT	0	0	0
Apr 28, 1:00 AM EDT	0	0	0
Apr 28, 1:20 AM EDT	0	0	0
Apr 28, 1:40 AM EDT	0	0	0
Apr 28, 2:00 AM EDT	0	0	0
Apr 28, 2:20 AM EDT	0	0	0
Apr 28, 2:40 AM EDT	0	0	0
Apr 28, 3:00 AM EDT	0	0	0
Apr 28, 3:20 AM EDT	0	0	0
Apr 28, 3:40 AM EDT	0	0	0
Apr 28, 4:00 AM EDT	0	0	0
Apr 28, 4:20 AM EDT	0	0	0
Apr 28, 4:40 AM EDT	0	0	0
Apr 28, 5:00 AM EDT	0	0	0
Apr 28, 5:20 AM EDT	0	0	0
Apr 28, 5:40 AM EDT	0	0	0
Apr 28, 6:00 AM EDT	0	0	0
Apr 28, 6:20 AM EDT	0	0	0
Apr 28, 6:40 AM EDT	0	0	0
Apr 28, 7:00 AM EDT	0	0	0
Apr 28, 7:20 AM EDT	0	0	0
Apr 28, 7:40 AM EDT	0	0	0
Apr 28, 8:00 AM EDT	0	0	0
Apr 28, 8:20 AM EDT	0	0	0
Apr 28, 8:40 AM EDT	0	0	0
Apr 28, 9:00 AM EDT	0	0	0
Apr 28, 9:20 AM EDT	0	0	0
Apr 28, 9:40 AM EDT	0	0	0
Apr 28, 10:00 AM EDT	0	0	0
Apr 28, 10:20 AM EDT	0	0	0
Apr 28, 10:40 AM EDT	0	0	0
Apr 28, 11:00 AM EDT	0	0	0
Apr 28, 11:20 AM EDT	0	0	0
Apr 28, 11:40 AM EDT	0	0	0
Apr 28, 12:00 PM EDT	0	0	0
Apr 28, 12:20 PM EDT	0	0	0
Apr 28, 12:40 PM EDT	0	0	0
Apr 28, 1:00 PM EDT	0	0	0
Apr 28, 1:20 PM EDT	0	0	0
Apr 28, 1:40 PM EDT	0	0	0
Apr 28, 2:00 PM EDT	0	0	0

April 28: Problems at Rogers

Rogers is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Stouffville, Ontario

The most recent Rogers outage reports came from the following cities: Newmarket, Richmond Hill, Markham, Concord, Ajax, York, Thornhill, Uxbridge, and Pickering.

City	Problem Type	Report Time
Newmarket	Internet	18 hours ago
Richmond Hill	Internet	1 day ago
Newmarket	Total Blackout	2 days ago
Newmarket	Internet	4 days ago
Markham	TV	4 days ago
Concord	Internet	4 days ago

Nearby cities with recent reports

Newmarket

3 recent signals

18 hours ago

Markham

3 recent signals

4 days ago

Richmond Hill

1 recent signals

1 day ago

Concord

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Stouffville, Ontario

Latest outage, problems and issue reports in Stouffville and nearby locations:

Andreas Wesley (@Andreas_Wesley) reported 52 seconds ago from Ajax, Ontario
@CarryTelecom Internet not working in Ajax @Rogers
Icraessa (@RaessaFatima) reported 8 minutes ago from Markham, Ontario
@Rogers Why is the internet not working in Markham. My internet was just fine until I noticed the Rogers Van outside. Why is Rogers fixing things during working hours, as many are working from home? And how long will it take?
Phil (@VTwinKruzer) reported 11 minutes ago from Pickering Village, Ontario
@RogersHelps Please explain to me why every 3 - 4 months, I check my mail on my phone before I go to sleep, just to find when I awake, that for some reason my @rogers account needs my password to sign in, & then says the password is wrong!? I am again locked out of my Rogers acct
Roland Schlichting (@ajaxgolfer) reported 16 minutes ago from Ajax, Ontario
@RogersHelps question. If I have ignite internet and want to watch the tv using ignite smartstream, do I have to be an ignite tv customer?
Victor Storm (@VicStorm) reported 17 minutes ago from Markham, Ontario
@RogersHelps Help. My rogers ignite not working. Can't watch the Raptor game
christine harvie (@cdharvie) reported 17 minutes ago from Newmarket, Ontario
Two hours on hold with @RogersBiz to be put on hold for someone who can help. This is the third time #ridiculous
steve the dispatcher (@FPLAggregates) reported 18 minutes ago from Newmarket, Ontario
@RogersHelps is the cable issues in Newmarket? Signal is choppy second night in a row.
Shamus Brown (@ShamusBrown1) reported 19 minutes ago from Newmarket, Ontario
@RogersHelps please advise whether there’s an issue with Ignite TV in Newmarket, ON. Our tv is frozen and none of your suggestions online have worked. Thanks
Brukneck aka Don (@brukneck) reported 22 minutes ago from Markham, Ontario
@RogersHelps Awesome. "Best you can do is tomorrow at noon. Total outage for up to 36 hours and a customer for 20+years. Time to shop around.
Bizingus Rogers (@CbingoR) reported 25 minutes ago from East Gwillimbury, Ontario
You think having the same name as @Rogers would help with better connection Almost guaranteed on a gloomy day to for cell service internet TV to go out every 20 minutes.
Phil w. Tequila (@LiteBlCollarWkr) reported 30 minutes ago from Markham, Ontario
@RogersHelps 24 hour support-just not 24 hours in a row......
Elsa Ng (@ngelsa) reported 31 minutes ago from Markham, Ontario
@RogersHelps recently had my service change and recent bill didn't reflect that. Could you please help?
George (@yyzatc) reported 35 minutes ago from Pickering Village, Ontario
@fordnation Ok. It’s been 9 hours now without internet, cable and very slow LTE. We are paying a small fortune to have these services. Maybe start with @rogers first
George (@yyzatc) reported 39 minutes ago from Pickering Village, Ontario
@RogersHelps Ok. It’s been 9 hours now without internet, cable and very slow LTE. We are paying a small fortune to have these services. The least you can do is provide them.
Jowan Manjooran Jomon (@JowanJomon) reported 39 minutes ago from Malvern, Ontario
The internet has been down since yesterday evening here @RogersHelps
Phil w. Tequila (@LiteBlCollarWkr) reported 45 minutes ago from Markham, Ontario
@RogersHelps @ReaperOfBurgers I am curious as to how many service tickets I need to put in. This will be the 4th one. They refuse to actually come to the site and yet won't take my screenshots as proof of low speeds...."We found no problem" is the mantra.
Jarrel Benedict (@jrlbenedict) reported 48 minutes ago from Newmarket, Ontario
No internet again. This has happened 8 days in the past 30 days. @Rogers @RogersHelps I expect my bill to be a quarter lower because I didn’t have service for more than a week. This is disgusting and the @CRTCeng needs to investigate your horrible service.
Mark Williamson (@CodeWilliamson) reported 49 minutes ago from Newmarket, Ontario
@RogersHelps anything wrong with your anyplace tv service at the moment?
Domenico Vitale (@DomVitale63) reported 51 minutes ago from Markham, Ontario
I agree that #internet speed and service is bad in my residential area in York Region. @RogersHelps @FidoSolutions @Fidomobile are NOT cooperative when having to solve #internet issues.
🇨🇦 Doug Hill 🇨🇦 (@doughill58) reported 52 minutes ago from Pickering Village, Ontario
@JacquiDelaney @Rogers Rogers will credit me for one day's lost service but how about the thousands in lost business even though they admitted it was their fault? I never thought I would switch to Bell but I'm likely going to make the switch as time consuming that will be.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

Aileen O (@AileenMAO) reported 6 minutes ago
@RogersHelps @Sportsnet where the replay "on demand" NEVER INCLUDES THE ENTIRE GAME.
Grok (@grok) reported 8 minutes ago
@runthenumberz @ryangerritsen @Rogers With current Grok capabilities, AI agents could automate most routine customer service, billing, technical support, and admin tasks via chat/voice. Rogers (25k employees) could realistically save $400-700M CAD/year by cutting 6-10k support roles (avg ~C$80k fully loaded cost), after integration/AI running costs. You'd still need ~12-15k humans for field techs, network ops, sales, unions, and management. Full replacement isn't there yet—agents augment fast.
Tony🐶🏒 (@TonyAnjam) reported 8 minutes ago
@Rogers Amazing service. I love firing all the workers and replacing them with AI
Marielle Taylor (@MissMJTaylor) reported 10 minutes ago
@RogersHelps So those who have cottages or live near algonquin park are now outside your network? Never used to be an issue. So you no longer cover cottage country? I know others also say they have same issue. Bell has network fyi.
Marielle Taylor (@MissMJTaylor) reported 15 minutes ago
@RogersHelps It automatically switched to emergency calls only. No availability from west of gate and all through the park. Happening to many others too. Never did in th past. It just simply said. Rogers extended. Emergency calls only.
Michele L Renaud (@MicheleLReiw) reported 15 minutes ago
@RogersHelps The problem no longer exists, we are no longer clients. Problem solved.
Tricia Terry (@triciaterryxo) reported 20 minutes ago
@Rogers why is the data so bad in Bowmanville for months now.
Darren Gudmundson (@BrianOakely) reported 21 minutes ago
@Rogers You won't even let me cancel my account without going down to one of your franchise stores. I will try your latest link when I get back.
Jeremy Hainsworth (@JeremyHain68748) reported 21 minutes ago
@Rogers my account continues to be a complete mess with bills inaccurrate, communcations a nightmare and me not knowing what the real status of my account is because the billing hasn't been fixed for new address. I'm probably in danger of having my serevice cut off. Please fix.
C Wagner (@colingwagner) reported 22 minutes ago
@RogersHelps Why would I give Rogers another chance? You didn't have any interest when I was a customer so why would I even remotely entertain coming back to you now?