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Rogers outages and service status in Stouffville, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 2 outage signals in the last 24 hours around Stouffville, including 2 direct reports.
  • The most common problems reported in this area mention Internet and TV.
  • The most recent signal from this area was received Aug 17, 8:29 PM EDT.
  • 83% Internet (83%)
  • 17% TV (17%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Stouffville, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Stouffville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 18: Problems at Rogers

Rogers is having issues since 06:20 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Stouffville, Ontario

The most recent Rogers outage reports came from the following cities: Newmarket, York, Markham, Ajax, Pickering, Richmond Hill, Uxbridge, and Concord.

CityProblem TypeReport Time
Newmarket Internet 12 hours ago
York Internet 14 hours ago
Newmarket Internet 1 day ago
Newmarket Internet 2 days ago
Markham Internet 4 days ago
Newmarket Internet 4 days ago

Nearby cities with recent reports

Newmarket

4 recent signals

12 hours ago
York

1 recent signals

14 hours ago
Markham

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Stouffville, Ontario

Latest outage, problems and issue reports in Stouffville and nearby locations:

  • alwaysbeforever
    foreveryoung 🇨🇦 (@alwaysbeforever) reported from Ajax, Ontario

    @RogersHelps watching Selma which I paid for and half way through I get told the on demand service isn’t working. Good thing I know the ending.

  • ReMaxAllStar
    Asif Khan (@ReMaxAllStar) reported from Markham, Ontario

    PSA @RogersBiz customers check your download and upload speeds by putting “Rogers speed test” in your browser. They are ripping you off. You aren’t getting the speed you pay for. Cancel and go to a real company. @RogersHelps is horrible too #internet #isp #rogerssucks

  • Tito_Simmons
    Cliff Simmons (@Tito_Simmons) reported from Ajax, Ontario

    @RogersHelps been on the phone for who knows how long just to deal with a billing issue! Are you all even open????

  • ijg
    Iain Grant (@ijg) reported from Ajax, Ontario

    @JayBeeGooner @ThisCrazyTrain @RogersHelps Doubt she has a 5G critical network US military phone, but if she does you nailed it.

  • VicStorm
    Victor Storm (@VicStorm) reported from Markham, Ontario

    @RogersHelps Help. My rogers ignite not working. Can't watch the Raptor game

  • yyzatc
    George (@yyzatc) reported from Pickering Village, Ontario

    @RogersHelps Ok. It’s been 9 hours now without internet, cable and very slow LTE. We are paying a small fortune to have these services. The least you can do is provide them.

  • Rice8Patty
    PattyRice8 (@Rice8Patty) reported from Markham, Ontario

    @RogersHelps No cell, no connection on my cell started intermittently on Saturday full off on Sunday and now Monday. I for one will be demanding a rebate. Rogers your wireless charges are high we should not be experiencing these issues. Get it together. Cells are used for more then social

  • realStepy
    Glenn Steplock (@realStepy) reported from Richmond Hill, Ontario

    @RogersHelps 2:49pm Rogers down all over for 5 min or less

  • jmaltman
    Jamie Maltman #Play365 (@jmaltman) reported from Richmond Hill, Ontario

    @RogersHelps cable and Internet down in Richmond Hill ON

  • Therisa
    T. D'Amato (@Therisa) reported from Newmarket, Ontario

    It’s ironic that your systems for sending me my bill today seem just fine @Rogers but I have no cell phone service. Appears to be time to shop around.

  • ontteacher01
    Paul O (@ontteacher01) reported from Markham, Ontario

    Not impressed with @RogersHelps today. Service in @cityofmarkham has been spotty for the whole day!!! #unsatisfiedcustomer

  • LindyDeckert
    Lindy Deckert (@LindyDeckert) reported from Markham, Ontario

    @RogersHelps no streaming services tonite or last night. Help us out

  • MandaMakki
    Manda Makki (@MandaMakki) reported from Markham, Ontario

    @Rogers Reliable my ***! We have been having network problems last 2 weeks, several tickets have been opened and nothing has been done yet!

  • jtbrazier
    JTB 👊 Consumer Advocate 👊 (@jtbrazier) reported from Markham, Ontario

    @Rogers Remember @Rogers RAISED prices for existing customers during the Pandemic 👎 #COVIDIOTS #rogers #sucks

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario

    @RogersHelps 24 hour support-just not 24 hours in a row......

  • OliverC45902965
    Oliver Chen (@OliverC45902965) reported from Newmarket, Ontario

    @RogersHelps @rogers rogers ignite user. Is there a service disruption in Newmarket ON. L3X . We have no internet. And unable to reboot modem.

  • rfrizvi
    Rabab Rizvi (@rfrizvi) reported from Whitchurch-Stouffville, Ontario

    @RogersHelps WiFi is down again 2x this week

  • DaveGatsby
    DaveGatsby (@DaveGatsby) reported from Markham, Ontario

    @RogersHelps It is an awfully long time. It is also awful customer service for a long time loyal customer to experience, especially from your higher ups. I guess there is a long queue of people before me who have been scammed by @Rogers.

  • realStepy
    Glenn Steplock (@realStepy) reported from Richmond Hill, Ontario

    @RogersHelps Call was clear but certainly not professional... A delay when answering and odd they wouldn't know I am an existing customer..

  • MicheleRobinso5
    Michele Robinson (@MicheleRobinso5) reported from Ajax, Ontario

    @AboutRogers @RogersBiz No they are not!!! I still have no cell phone service

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • crashharrisad
    Crash Harris (@crashharrisad) reported

    @JustMeJamie64 @Rogers Due to the poor performance of Canada it's very difficult to be 100% Canadian and be competitive. The over regulation and Government tax system the only way to survive never mind being profitable you need outside help. Our own PM doesn't invest in Canada. How can any one else?

  • Sky__16__
    Ds (@Sky__16__) reported

    @Rogers @RogersHelps 5.5 hours outage while I work from home = real income loss (~$250). Final resolution from Rogers Communications = $2 credit. This doesn’t reflect the real impact.

  • AliHasa_n
    Ali Hasan (@AliHasa_n) reported

    @JustMeJamie64 @Rogers Yes, exactly. They make millions or billions, but their customer support is often outsourced or centralized, so the person handling your case may not understand the specific local rules, regulations, or problems in your country/province.

  • M43578666
    M (@M43578666) reported

    @h_n_z @BenLypka @Rogers I realize you are sickeningly foreign but the fact that podcasts are an larger overall medium then radio doesnt have **** all to do with this you spastic goof. Spending money on THESE podcasters to announce a schedule for the raptors is retarded, they have 0 audience overlap.

  • SociallyNumb13
    Just a user (@SociallyNumb13) reported

    @RogersHelps I tried that, wasn't helpful. Tried contacting customer service over th phone. They said they can't take calls due to unexpected call volumes and chat has a queue over 100 people.

  • IbinKhari99
    Ibin (@IbinKhari99) reported

    @Rogers WHAT THE HELL ARE YOU DOING THAT OUR WNBA ALL STAR IS ASKING FOR HELP?!?

  • AngieM16
    Angie (@AngieM16) reported

    @JustMeJamie64 @Rogers Telus union isn't even allowed to say out loud the number of employees they still have in Canada, it's lower each contract negotiation even though number of errors by offshore reps is significantly higher

  • MarkxTrader
    Mark (@MarkxTrader) reported

    @RogersHelps @mmabrey1 Bring back the ol’ reliable COAX receivers! Ever since Rogers switched to Ethernet/WIFI receivers it’s been nothing but endless issues. I asked for a COAX box but apparently they’re no longer provided. You’d think over time @Rogers service would improve & not get worse.🤔DM Sent!

  • SheriMetcalfe2
    SheMet 🇨🇦 (@SheriMetcalfe2) reported

    @RogersHelps I asked her if it could be done through her and she said no it had to go through customer service so ? Im not resubmitting the form! Is there someone else I can elevate this to? Can you DM me?

  • cookiegigan
    Cookie Gigan (@cookiegigan) reported

    @iCruiseify @RogersHelps @Rogers I guess 1 out of 2 isn’t bad. I hope you can get the 2nd resolved.