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Rogers outages and service status in Stouffville, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 2 outage signals in the last 24 hours around Stouffville, including 2 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Phone.
  • The most recent signal from this area was received May 5, 7:48 PM EDT.
  • 74% Internet (74%)
  • 13% TV (13%)
  • 6% Phone (6%)
  • 2% E-mail (2%)
  • 2% Total Blackout (2%)
  • 2% Wi-fi (2%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Stouffville, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Stouffville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 6: Problems at Rogers

Rogers is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Stouffville, Ontario

The most recent Rogers outage reports came from the following cities: Newmarket, York, Ajax, Markham, Pickering, Richmond Hill, Concord, Thornhill, and Uxbridge.

CityProblem TypeReport Time
Newmarket Internet 13 hours ago
York Phone 20 hours ago
Newmarket Internet 2 days ago
Ajax Internet 2 days ago
Newmarket Internet 2 days ago
York TV 2 days ago

Nearby cities with recent reports

Newmarket

10 recent signals

13 hours ago
York

8 recent signals

20 hours ago
Ajax

1 recent signals

2 days ago
Markham

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Stouffville, Ontario

Latest outage, problems and issue reports in Stouffville and nearby locations:

  • Therisa
    T. D'Amato (@Therisa) reported from Newmarket, Ontario

    @Rogers what is going on with services in the Newmarket area!?! I have no internet, no tv and no phone. This is a serious issue!!!

  • PaulW87213960
    Paul W (@PaulW87213960) reported from Pickering Village, Ontario

    @KevinVuongTO @RogersHelps God I will never touch any of Apple's overpriced, over hyped gear! My watch is Garmin, my phone Samsung! Hooked up to Strava, Runkeeper, so I have two apps to track runs/bikes with! Whichs also helps with run events track my participation through either app! Top of the day to you

  • RaessaFatima
    Icraessa (@RaessaFatima) reported from Markham, Ontario

    @RogersHelps Internet is not working in Markham, how long till we get our internet back? I see a Rogers Van outside.

  • RaessaFatima
    Icraessa (@RaessaFatima) reported from Markham, Ontario

    @Rogers Why is the internet not working in Markham. My internet was just fine until I noticed the Rogers Van outside. Why is Rogers fixing things during working hours, as many are working from home? And how long will it take?

  • ajaxgolfer
    Roland Schlichting (@ajaxgolfer) reported from Ajax, Ontario

    @RogersHelps question. If I have ignite internet and want to watch the tv using ignite smartstream, do I have to be an ignite tv customer?

  • realStepy
    Glenn Steplock (@realStepy) reported from Richmond Hill, Ontario

    @RogersHelps Call was clear but certainly not professional... A delay when answering and odd they wouldn't know I am an existing customer..

  • Lovedee14492508
    Lovedeep Singh (@Lovedee14492508) reported from East Gwillimbury, Ontario

    Rogers Network down since last night. Please fix it ASAP it’s causing problems now. @Rogers

  • CGlease
    Chris Gleason (@CGlease) reported from Newmarket, Ontario

    @RogersHelps is there service outage in Newmarket…

  • joekool59
    Break80 (@joekool59) reported from Newmarket, Ontario

    @Rogers my ignite TV is lagging and pausing mid show. Is there a fix?

  • LindyDeckert
    Lindy Deckert (@LindyDeckert) reported from Markham, Ontario

    @RogersHelps no streaming services tonite or last night. Help us out

  • dirani24
    DelbarI (@dirani24) reported from Markham, Ontario

    @notachardonnay @Rogers Yes, seems like an extensive outage.

  • SarinSunhil
    SS (@SarinSunhil) reported from Markham, Ontario

    @RockNRollCroll @RogersHelps Rogers uses Bell business connection to ensure their operations are reliable and do not go down frequently as their networkd

  • carlaaviva
    Carla Aviva Rudberg (@carlaaviva) reported from Pickering Village, Ontario

    @RogersHelps is Pickering in an outage? I’m on data (and almost out of it) to see why my home wifi isn’t working. We have 2 adults that need to be online for work!

  • Rajendra
    Rajendra Singh (@Rajendra) reported from Ajax, Ontario

    Switched my cellphone service from @TELUS to @Rogers because Rogers gave me a deal and Telus couldn't.

  • CGlease
    Chris Gleason (@CGlease) reported from Newmarket, Ontario

    @RogersHelps is service down in Newmarket

  • ReMaxAllStar
    Asif Khan (@ReMaxAllStar) reported from Markham, Ontario

    PSA @RogersBiz customers check your download and upload speeds by putting “Rogers speed test” in your browser. They are ripping you off. You aren’t getting the speed you pay for. Cancel and go to a real company. @RogersHelps is horrible too #internet #isp #rogerssucks

  • jrlbenedict
    Jarrel Benedict (@jrlbenedict) reported from Newmarket, Ontario

    There’s no home internet again, @RogersHelps. At this point, Rogers should be paying me. They charge exorbitant fees for awful services! It’s time the CRTC look into the big three telecommunications companies.

  • yyzatc
    George (@yyzatc) reported from Pickering Village, Ontario

    Hey @Rogers disappointed in your service. 1 hour of my time setting up internet and waiting for modem delivery. By the 3rd day I call back and order not processed. Another hour of my time and we schedule an install. Only to find out servers down and I have to reschedule again.

  • VicStorm
    Victor Storm (@VicStorm) reported from Markham, Ontario

    @RogersHelps Help. My rogers ignite not working. Can't watch the Raptor game

  • Rice8Patty
    PattyRice8 (@Rice8Patty) reported from Markham, Ontario

    @RogersHelps No cell, no connection on my cell started intermittently on Saturday full off on Sunday and now Monday. I for one will be demanding a rebate. Rogers your wireless charges are high we should not be experiencing these issues. Get it together. Cells are used for more then social

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • sidcedar
    Sid T (@sidcedar) reported

    @RogersHelps fix your ******* network, internal issues you ******* dumbass poor quality company poor ******* management got ******* worse when you merged with Shaw. Your own ******* representative don’t even know what the ******* problem is. What’s their ******* job duty

  • zachnhso
    Zach (@zachnhso) reported

    .@Rogers never claim you’re the best ISP again that’s false advertising

  • AilaniDarshan
    DARSHAN AILANI (@AilaniDarshan) reported

    @Rogers , I have been loyal customer for long but it feels very sad to see quality customer service deteriorating every year. Even after raising complaint regarding poor network & internet connectivity during travel, you have sent $170 bill & no one cares to respond to my query.

  • Georgetown_Jack
    Georgetown Jack (@Georgetown_Jack) reported

    @Rogers how many times do you have to make “notes on the account” before you stop spamming me with calls from your credit operations team looking for someone I don’t know? I have no accounts with you (after switching because of your terrible customer service). Sad

  • RaymondWil78846
    ً ً (@RaymondWil78846) reported

    @DorionforGM @Canucks @Rogers Vancouver is pretty much lib/NDP. You in the wrong hood. go cheer for the coilers. Retard.

  • RobertsonR3090
    Robby Reed (@RobertsonR3090) reported

    @RogersHelps @SWSniper07 Do better and stop cutting and buying people out Rogers is terrible

  • Charlii_aBB
    Charlii (@Charlii_aBB) reported

    @allkindsXO @RogersHelps Same. I have been bumped around in the queue too. At say 24 then it jumps to 27 and starts counting down again. I'm almost hitting the 2 hour mark with nothing. This is ridiculous.

  • onursiezma
    Onur (@onursiezma) reported

    @RogersHelps I have been on hold for 40 f...ing minutes to talk to someone. What a **** company you are!!!

  • Iam_viktoh1
    viktoh (@Iam_viktoh1) reported

    @RogersHelps I’ve tried resolving this through support multiple times but was refused a refund. I’m requesting that the overpaid amount be refunded back to me, not kept as account credit. I’ve also filed a complaint with the Commission for Complaints for Telecom-television Services (CCTS)

  • nite_awol
    Anonymoose (@nite_awol) reported

    @Canucks @Rogers FIRE WHOEVER SUGGESTED DORION WAS A GOOD CANDIDATE YOU STUPID IDIOTS.