Rogers Outage in Stouffville, Ontario

@SimonOstler 💯. Have called @RogersHelps to inquire about deactivating voice. Crazy bad.

@koodo @RogersHelps Jessica, a kind and polite customer service rep from @RogersHelps has set up an appointment for me with @Rogers to talk about moving my 3 numbers from @koodo @TELUS. @koodo you have some customer service catch up to do!

@RogersHelps Ignite tv sucks... frozen screens... pixelated fuzzy picture sometimes... black screen when you’re watching sporting events... the tv upstairs doesn’t connect anymore. So sorry I have to pay for this crappy service

@RogersHelps Rogers ignite is down at my parents home and we’ve been on hold for 30 minutes and counting for a “live agent”

Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.

@Rogers Having problems with Smart Home Monitoring Weiser Smart 10 door lock. Says Jammed works great. Love to know how to reset!!!

Not impressed with @RogersHelps today. Service in @cityofmarkham has been spotty for the whole day!!! #unsatisfiedcustomer

@RogersHelps Awesome. "Best you can do is tomorrow at noon. Total outage for up to 36 hours and a customer for 20+years. Time to shop around.

@RogersHelps Help. My rogers ignite not working. Can't watch the Raptor game

@BuNdOAVFC @RogersHelps Time for Canada to open the market up like in the US & other countries, more competition needed with #Internet #Cable #cellphones You name the current big boys just arent customer friendly to who pays their salaries

@Sportsnet @Rogers The purest example of taking the series down to the wire. Wow - what a finish!

@RogersHelps I lost service for about 3 minutes with my ignyte TV during this game 7. Please make sure this doesn't happen again My stress levels are already high #Raptors #RogersTv

@JayBeeGooner @ThisCrazyTrain @RogersHelps Doubt she has a 5G critical network US military phone, but if she does you nailed it.

@mmaggiewongg @Rogers Two weeks!!! Holy shit!! That's two weeks too long. Unacceptable

@Romcan2 @Rogers Because retrenching a broken cable is expensive and throwing wire is a quick fix.

@RogersHelps Call was clear but certainly not professional... A delay when answering and odd they wouldn't know I am an existing customer..

@RogersHelps please advise whether there’s an issue with Ignite TV in Newmarket, ON. Our tv is frozen and none of your suggestions online have worked. Thanks

@emma1370 @RogersHelps Our only option is Rogers. We tried going to bell but they want $40 more a month for the same package and slower internet speeds, were already paying $100/month for this broken ass service

**** you and your shitty ******* internet @RogersHelps I hope your company goes bankrupt in 30 different ways. My internet should not be dropping every 15 minutes your a multi billion dollar company get ur shit together wasteyutes

@RogersHelps I think you have the wrong twitter handle! It should be #RogersDoesntHelp or #RogersDoesntCare because the service you just gave me on the phone from a MANAGER was SICKENING. #Ontario needs more ISPs - hurry up #Bell & get me #FTTH! #lies #furious #BadCustomerSupport

@Rogers customer service is absolutely terrible

@RogersHelps @Spartan_Ghost_1 "Coming soon" is not a date or time frame. 4 weeks - 6 months is not really acceptable. All you do is tweak a radio driver ... this could be done by software at this point and released minutes after it is sent from OEM. QC is good but not like this. You're adding to the problem.

@RogersHelps any idea why when I tape a show it freezes during playback and locks the whole TV down

@Carloumanati @Bell @Rogers @CBC I’ve heard both versions with male and female singers. It’s a bad song, but banning it is 1984 type garbage.

@RogersHelps Yes I was not expecting such a lengthy delay 4 yr help. Seems ROGERS couldn’t keep up BF. I stopped trying. Thx

@RogersHelps This store definitely seems to have a team that actually cares about the customer experience.

Just experienced the worst as rudest customer service at @Rogers store in #MarkvilleMall. I can’t believe how poorly I was treated. #NeverAgain

@RogersHelps This is the problem, when Rogers won't hookup our street because it's not profitable, we get left out. If we are identified as one of these areas why can't we be given a unique plan that can allow us the access the internet like our neighbours 1km down the road.

@RogersHelps I have no internet connection. Please help

Hey @Rogers your wifi is shit

@RogersHelps I have an appt booked for monday....its just really impressive concerige service when i cannot go to a rogers store and replace a broken part...instead i have to wait 3 days to have a tech drive out

@Rogers fix your cable every channel is messed up

Anyone else in #Newmarket lose their cable just now? @RogersHelps #Rogers #Cutthecable soon as service sucks

@RogersHelps are you currently having service interruptions in Thornhill area? If so, do you know the ETA when it will be back up and running?

@RogersHelps Why is my internet connection so incredibly shit?

@RogersHelps hi i am wondering if me turning on my tv & seeing either frozen picture as example on CP24 or a blank screen, could that suggest weak signal in my area ?

@RogersHelps Anyone aware of sign in issue on app ?

@RogersHelps It all comes down to the non waivable $149 install for ignite tv I'm not paying it! Bell is waiving their fee

@RogersHelps Sincere apologies - I was looking at the usage of another user on the account. Mine is almost used. Thanks for the help. I’ll top up. Apologies for the ‘tude!

another @bell service call tomorrow with the onus on me to follow up with billing and customer service... @rogers you should beat them here and get us connected on #IGNITE

Hey @Rogers - get your shit together. Shut off internet because you guys screw up. Then say it’s restored and still no internet.

@RogersHelps Hi. After 2 days without service disruptions they’re back at an awful rate. I need a technician visit ASAP please

@RogersHelps If you were to look into my acct via DM would you be able to tell whether my past due acct might be an issue if i decided to add monitoring ?

@RogersHelps $149 connection fee! Never!!!

@RogersHelps is there any known outage in the Thornhill area right now? Basically lost internet after a power outage and no amount of power cycling is fixing it

@RogersHelps my internet is being so slow I can barley load a photo. I even restarted my router. Is there problems with the wifi in the newmarket area

@RogersHelps Respectfully I’m not interested in another update - the ‘updates’ over the last 11 months have not resulted in the cables hanging from my trees being removed. Going to keep retweeting this each week until it gets resolved. Seriously like wtf guys?

@RogersHelps hi. TV and Internet down again. My phone number on our account is 9052955908 we r in the markham area

@RogersHelps Is Markham affected ? Again TV and internet not working

@RogersHelps and in true Rogers form, you still have 12 minutes of a show posted on your mediocre at best on demand system. Closed case stating no issue. #epicfail

@RogersHelps internet down in Brampton since 07:30 (possibly earlier) We did the unplug and plug back in, still not resolved. Please advise!

Hey @RogersHelps - there was a very brief (like less than 1 sec) power blip in the southeast corner of Markham this morning around 8:30am - Rogers home services have been down ever since.

@RogersHelps cable and interned out in L5E area. I have a Toddler. Please help.

@Rogers I have made extra payment than my actual bill . Please help

@WeAreCanProud Shouldn't have apologized cuz Ron didnt do anything wrong. Don shouldn't apologized cuz he didnt say anything that bad. @Rogers @Sportsnet made a knee jerk reaction to avoid backlash on @hockeynight. They're just ****** for the advertising dollar.

Shouldn't have apologized cuz Ron didnt do anything wrong. Don shouldn't apologized cuz he didnt say anything that bad. @Rogers @Sportsnet made a knee jerk reaction to avoid backlash on @hockeynight. They're just ****** for the advertising dollar.

@RogersHelps is there an outage in scarbrough just want to know

In all articles @Rogers blames the CRTC rules that demand ease for customers to port their number to a different network but somehow the other networks seem to be preventing such scams MUCH more efficiently. I found 3 examples just this week (including me) all from Rogers.

I have found around 40 examples online of the fraud @Rogers allowed against me. In every single case, Rogers was the carrier who gave up control of the victims phone number to the “bad guys”. Every one. Most seem to move the number to Bell and then leads to the theft or extortion

My wifi down, I’m juss tryna watch phineas and ferb dog @RogersHelps fix ya shit man