Rogers outages and service status in Stouffville, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Rogers generated 3 outage signals in the last 24 hours around Stouffville, including 3 direct reports.
The most common problems reported in this area mention Internet, TV, and Phone.
The most recent signal from this area was received Jul 30, 7:04 PM EDT.

Internet (52%)
TV (29%)
Phone (14%)
Wi-fi (5%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Stouffville, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Stouffville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Stouffville	Baseline
Jul 29, 10:00 PM EDT	0	0	0
Jul 29, 10:20 PM EDT	0	0	0
Jul 29, 10:40 PM EDT	0	0	0
Jul 29, 11:00 PM EDT	0	0	0
Jul 29, 11:20 PM EDT	0	0	0
Jul 29, 11:40 PM EDT	0	0	0
Jul 30, 12:00 AM EDT	0	0	0
Jul 30, 12:20 AM EDT	0	0	0
Jul 30, 12:40 AM EDT	0	0	0
Jul 30, 1:00 AM EDT	0	0	0
Jul 30, 1:20 AM EDT	0	0	0
Jul 30, 1:40 AM EDT	0	0	0
Jul 30, 2:00 AM EDT	0	0	0
Jul 30, 2:20 AM EDT	0	0	0
Jul 30, 2:40 AM EDT	0	0	0
Jul 30, 3:00 AM EDT	0	0	0
Jul 30, 3:20 AM EDT	0	0	0
Jul 30, 3:40 AM EDT	0	0	0
Jul 30, 4:00 AM EDT	0	0	0
Jul 30, 4:20 AM EDT	0	0	0
Jul 30, 4:40 AM EDT	0	0	0
Jul 30, 5:00 AM EDT	0	0	0
Jul 30, 5:20 AM EDT	0	0	0
Jul 30, 5:40 AM EDT	0	0	0
Jul 30, 6:00 AM EDT	0	0	0
Jul 30, 6:20 AM EDT	0	0	0
Jul 30, 6:40 AM EDT	0	0	0
Jul 30, 7:00 AM EDT	0	0	0
Jul 30, 7:20 AM EDT	0	0	0
Jul 30, 7:40 AM EDT	0	0	0
Jul 30, 8:00 AM EDT	0	0	0
Jul 30, 8:20 AM EDT	0	0	0
Jul 30, 8:40 AM EDT	0	0	0
Jul 30, 9:00 AM EDT	0	0	0
Jul 30, 9:20 AM EDT	0	0	0
Jul 30, 9:40 AM EDT	0	0	0
Jul 30, 10:00 AM EDT	0	0	0
Jul 30, 10:20 AM EDT	0	0	0
Jul 30, 10:40 AM EDT	0	0	0
Jul 30, 11:00 AM EDT	0	0	0
Jul 30, 11:20 AM EDT	0	0	0
Jul 30, 11:40 AM EDT	0	0	0
Jul 30, 12:00 PM EDT	0	0	0
Jul 30, 12:20 PM EDT	0	0	0
Jul 30, 12:40 PM EDT	0	0	0
Jul 30, 1:00 PM EDT	0	0	0
Jul 30, 1:20 PM EDT	0	0	0
Jul 30, 1:40 PM EDT	0	0	0
Jul 30, 2:00 PM EDT	0	0	0
Jul 30, 2:20 PM EDT	0	0	0
Jul 30, 2:40 PM EDT	0	0	0
Jul 30, 3:00 PM EDT	0	0	0
Jul 30, 3:20 PM EDT	0	0	0
Jul 30, 3:40 PM EDT	0	0	0
Jul 30, 4:00 PM EDT	0	0	0
Jul 30, 4:20 PM EDT	0	0	0
Jul 30, 4:40 PM EDT	0	0	0
Jul 30, 5:00 PM EDT	0	0	0
Jul 30, 5:20 PM EDT	0	0	0
Jul 30, 5:40 PM EDT	0	0	0
Jul 30, 6:00 PM EDT	0	0	0
Jul 30, 6:20 PM EDT	0	0	0
Jul 30, 6:40 PM EDT	0	0	0
Jul 30, 7:00 PM EDT	0	0	0
Jul 30, 7:20 PM EDT	0	0	0
Jul 30, 7:40 PM EDT	0	0	0
Jul 30, 8:00 PM EDT	0	0	0
Jul 30, 8:20 PM EDT	0	0	0
Jul 30, 8:40 PM EDT	0	0	0
Jul 30, 9:00 PM EDT	0	0	0
Jul 30, 9:20 PM EDT	0	0	0
Jul 30, 9:40 PM EDT	0	0	0
Jul 30, 10:00 PM EDT	0	0	0

July 31: Problems at Rogers

Rogers is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Stouffville, Ontario

The most recent Rogers outage reports came from the following cities: Markham, Newmarket, Richmond Hill, Ajax, Uxbridge, and Concord.

City	Problem Type	Report Time
Markham	Internet	3 hours ago
Markham	Internet	11 hours ago
Newmarket	TV	13 hours ago
Richmond Hill	TV	2 days ago
Newmarket	Internet	19 days ago
Markham	Internet	19 days ago

Nearby cities with recent reports

Markham

2 recent signals

3 hours ago

Newmarket

1 recent signals

13 hours ago

Richmond Hill

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Stouffville, Ontario

Latest outage, problems and issue reports in Stouffville and nearby locations:

Mersey (@marklee328) reported 2 minutes ago from Ajax, Ontario
@mmaggiewongg @Rogers Two weeks!!! Holy shit!! That's two weeks too long. Unacceptable
ashwin kumar (@ashwinrayaprolu) reported 14 minutes ago from Markham, Ontario
@RogersHelps my internet is Down for past 1 hour . Your service is always on hold
Roland Schlichting (@ajaxgolfer) reported 16 minutes ago from Ajax, Ontario
@RogersHelps question. If I have ignite internet and want to watch the tv using ignite smartstream, do I have to be an ignite tv customer?
Lindy Deckert (@LindyDeckert) reported 18 minutes ago from Markham, Ontario
@RogersHelps no streaming services tonite or last night. Help us out
T. D'Amato (@Therisa) reported 19 minutes ago from Newmarket, Ontario
It’s ironic that your systems for sending me my bill today seem just fine @Rogers but I have no cell phone service. Appears to be time to shop around.
Manda Makki (@MandaMakki) reported 19 minutes ago from Markham, Ontario
@Rogers your service is pathetic! Our entire street has been having issues with their internet since Friday. We have opened several tickets to have the issue resolved, you have done nothing to fix this. When will this get resolved??
Monique Hughes (@monique4ajax) reported 23 minutes ago from Pickering Village, Ontario
@RogersHelps I lost service for about 3 minutes with my ignyte TV during this game 7. Please make sure this doesn't happen again My stress levels are already high #Raptors #RogersTv
Salti (@SamySalti) reported 23 minutes ago from Markham, Ontario
Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.
Icraessa (@RaessaFatima) reported 26 minutes ago from Markham, Ontario
@Rogers Why is the internet not working in Markham. My internet was just fine until I noticed the Rogers Van outside. Why is Rogers fixing things during working hours, as many are working from home? And how long will it take?
PattyRice8 (@Rice8Patty) reported 29 minutes ago from Markham, Ontario
@RogersHelps No cell, no connection on my cell started intermittently on Saturday full off on Sunday and now Monday. I for one will be demanding a rebate. Rogers your wireless charges are high we should not be experiencing these issues. Get it together. Cells are used for more then social
Michele Robinson (@MicheleRobinso5) reported 30 minutes ago from Ajax, Ontario
@AboutRogers @RogersBiz No they are not!!! I still have no cell phone service
Falu (@falu_f10) reported 35 minutes ago from Whitchurch-Stouffville, Ontario
@RogersHelps been having lots issues with our internet service here in Stouffville this past month. Continued outages almost everyday. I’ve called in a few times and granted I got a few days credit but this is completely unacceptable. Not a happy customer
Phil w. Tequila (@LiteBlCollarWkr) reported 37 minutes ago from Markham, Ontario
@RogersHelps @ReaperOfBurgers I am curious as to how many service tickets I need to put in. This will be the 4th one. They refuse to actually come to the site and yet won't take my screenshots as proof of low speeds...."We found no problem" is the mantra.
Kelvin Young (@IAmKelvinYoung) reported 37 minutes ago from Markham, Ontario
@RogersHelps Is there an internet outage in Markham right now? Modem went offline about half an hour ago
S T (@SebastianTerzo) reported 37 minutes ago from Markham, Ontario
@Rogers SUCKS TERRIBLE! TERRIBLE CUSTOMER SERVICE
christine harvie (@cdharvie) reported 39 minutes ago from Newmarket, Ontario
Two hours on hold with @RogersBiz to be put on hold for someone who can help. This is the third time #ridiculous
Elsa Ng (@ngelsa) reported 46 minutes ago from Markham, Ontario
@RogersHelps recently had my service change and recent bill didn't reflect that. Could you please help?
Phil w. Tequila (@LiteBlCollarWkr) reported 46 minutes ago from Markham, Ontario
@RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?
Anthony Chien (@anthonychien) reported 52 minutes ago from Markham, Ontario
@REWoman @One_Percent1 @Rogers Left #Rogers after their big internet outage last year. I am getting much better and more reliable internet service at Bell. The only regret is I should have done it sooner.
Icraessa (@RaessaFatima) reported 58 minutes ago from Markham, Ontario
@RogersHelps Internet is not working in Markham, how long till we get our internet back? I see a Rogers Van outside.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

Richard von Stauffenberg (@RickvonStauff) reported 2 minutes ago
@CanadasLeafs @Rogers Rogers & Bell are 2 of the worst companies I've ever had the misfortune to deal with.
Jean Robert Fournier (@DjayBobb) reported 2 minutes ago
@CanadasLeafs @Rogers Customer service needs to improve, so ******* frustrating @rogers
Trail Trekker (@Trailtrekker25) reported 2 minutes ago
@LoveMy7Wood @Rogers @RogersHelps My Virgin Internet has a self diagnostic feature. I was using one of those self help chats for something else and it kept sending me in a circle without resolving anything.
Michael JB 🇨🇦 (@MjbOriginal) reported 4 minutes ago
@CanadasLeafs @RogersHelps I’m not defending them, but it’s a bad time to call. Lots are now home from work for the day and can’t call until then. Jams them the f up. 10 am-ish til 2-ish works good. Weekends after 1 as well.
Steve (@SteveD29) reported 6 minutes ago
Rogers is making me pay for. Service I haven’t had or used because they lifted the suspension on it. (I get that) but they can clearly see that I haven’t used their service for over a year and now they want to charge me 210 bucks for it @RogersHelps 1/2
Tom Royce (@TomRoyce) reported 7 minutes ago
@CanadasLeafs @Rogers Sounds like the customer service VP got their start with Canadian Medicare.
Pareech (@pareech) reported 8 minutes ago
@SportsOnPrimeCA **** you @amazon and **** you @Rogers you are not, s you claim to be proudly Canadian, you greedy mother *******.
Goug Dilmour (@CanadasLeafs) reported 11 minutes ago
@3pargolf @Rogers It was down.
Dave Dickson (@Dkcdickson) reported 16 minutes ago
@Rogers do you actually have any support? You sent me a new Xfinity box and I’ve gone from 650mbs to 50mbps or zero. 2 hours on hold last night. 45 minutes so far today. ZERO human help.
Dave Dickson (@Dkcdickson) reported 16 minutes ago
@RogersHelps Meanwhile bell is offering me triple the bandwidth for 40% less money…. But I need to get internet back today so that’s a topic for after you FIX my service