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Rogers outages and service status in Stouffville, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Stouffville, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Apr 22, 3:43 PM EDT.
  • 73% Internet (73%)
  • 18% TV (18%)
  • 5% Wi-fi (5%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Stouffville, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Stouffville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 23: Problems at Rogers

Rogers is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Stouffville, Ontario

The most recent Rogers outage reports came from the following cities: Markham, Richmond Hill, Ajax, Newmarket, York, Concord, Thornhill, Uxbridge, and Pickering.

CityProblem TypeReport Time
Markham Phone 18 hours ago
Richmond Hill Internet 2 days ago
Ajax Internet 4 days ago
Markham TV 4 days ago
Ajax Internet 6 days ago
Markham TV 7 days ago

Nearby cities with recent reports

Markham

3 recent signals

18 hours ago
Ajax

2 recent signals

4 days ago
Richmond Hill

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Stouffville, Ontario

Latest outage, problems and issue reports in Stouffville and nearby locations:

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario

    @RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?

  • brukneck
    Brukneck aka Don (@brukneck) reported from Markham, Ontario

    @RogersHelps Awesome. "Best you can do is tomorrow at noon. Total outage for up to 36 hours and a customer for 20+years. Time to shop around.

  • Therisa
    T. D'Amato (@Therisa) reported from Newmarket, Ontario

    @Rogers what is going on with services in the Newmarket area!?! I have no internet, no tv and no phone. This is a serious issue!!!

  • DomVitale63
    Domenico Vitale (@DomVitale63) reported from Markham, Ontario

    I agree that #internet speed and service is bad in my residential area in York Region. @RogersHelps @FidoSolutions @Fidomobile are NOT cooperative when having to solve #internet issues.

  • MsMAHall
    MHall (@MsMAHall) reported from Markham, Ontario

    @RogersHelps I keep losing wifi and my tv keeps shutting off. Please fix.

  • RaessaFatima
    Icraessa (@RaessaFatima) reported from Markham, Ontario

    @Rogers Why is the internet not working on working hours in Markham. Really hard for those that are currently working from home.

  • bastienkoert
    bastien koert (@bastienkoert) reported from Pickering Village, Ontario

    @RogersHelps what terrible customer service. I called to do a hardware upgrade and the first guy steers to me to a decent phone for $0 for my 4 plans. 3rd person take $0 and makes it $550 plus activation.

  • MichaelLiut
    Michael Liut (@MichaelLiut) reported from Richmond Hill, Ontario

    @Rogers @RogersHelps another outage of Internet, TV, and Cable. I’m incredibly frustrated with your #unreliable “services”…

  • jmaltman
    Jamie Maltman #Play365 (@jmaltman) reported from Richmond Hill, Ontario

    @RogersHelps cable and Internet down in Richmond Hill ON

  • Andreas_Wesley
    Andreas Wesley (@Andreas_Wesley) reported from Ajax, Ontario

    @CarryTelecom Internet not working in Ajax @Rogers

  • DPupulin
    Dino Pupulin (@DPupulin) reported from Ajax, Ontario

    @RogersHelps Rogers is down in Ajax, can you confirm eta

  • Btfsplk
    Joe (@Btfsplk) reported from Pickering Village, Ontario

    @rogershelps can you confirm no internet service in Pickering L1V

  • ajaxgolfer
    Roland Schlichting (@ajaxgolfer) reported from Ajax, Ontario

    @RogersHelps question. If I have ignite internet and want to watch the tv using ignite smartstream, do I have to be an ignite tv customer?

  • craigfillmore
    Craig Fillmore (@craigfillmore) reported from Richmond Hill, Ontario

    @RogersHelps internet seems to be down in Richmond Hill

  • dgreensp
    Darren Greenspoon (@dgreensp) reported from Patterson, Ontario

    @RogersHelps we currently have no internet L6A postal code! Please help. I know it is busy but 2 ppl working from home and 2 kids in school. Thank you!!!

  • cal920c
    Calvin Ing (@cal920c) reported from Richmond Hill, Ontario

    @CaddacGaming @Rogers I’ve been having problems with @Bell_Business lately as well 😒 BRING ME FIBER ALREADY!!!

  • TORHABSFAN
    TORHABSFAN #FireBergevin (@TORHABSFAN) reported from Newmarket, Ontario

    @Rogers there better be some sort of rebate or discount for this ****. @RogersHelps

  • CGlease
    Chris Gleason (@CGlease) reported from Newmarket, Ontario

    @RogersHelps is service down in Newmarket

  • troywdavenport
    Troy Davenport (@troywdavenport) reported from Newmarket, Ontario

    @RogersBiz please fix your landlines. Dialing local or long distance numbers should be the same! No more of this dialing 1 sometimes; my cell phone has no issue confirming this is technically possible!

  • progers71
    progers71 (@progers71) reported from Markham, Ontario

    @Rogers Only if you had decent service.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Gradsen
    AJ (@Gradsen) reported

    @RogersHelps what's the number to cancel services?

  • Yvrscribe
    Ann (@Yvrscribe) reported

    @RogersHelps my elderly mother's landline doesn't work nor does her TV. Her phone is literally her lifeline. We called and said a technician would come by Tuesday. This is not acceptable. Please help us.

  • scarletdiva12
    LA Penn (@scarletdiva12) reported

    @RogersHelps Hi! I recently upgraded my phone online and just transferred the info/activated my SIM but but both phones are now saying "emergency calls only"...can you please help?

  • MissMJTaylor
    Marielle Taylor (@MissMJTaylor) reported

    @RogersHelps Park staff said its been a problem since March for all Rogers users. No one has any mobile data. Just switches to a warning emergency calls only.

  • pozpiggy86
    Chris P Bacon (@pozpiggy86) reported

    Why is it that I had to call @Rogers THREE times before they would admit that there is a problem in my area and they need to open a ticket? This is NOT a good first impression to make with a customer! #CRTC #CCTS

  • katinedmonton
    Kathryn Taylor (@katinedmonton) reported

    What is wrong with @Rogers . My husband called twice, was on hold for 20 minutes then you hung up. Will the 3rd time be the charm. I hate that @ShawInfo became @Rogers , terrible service

  • Moon_River05
    Lynn Without an E (@Moon_River05) reported

    @RogersHelps @Rogers So let me understand, you work it that we cant sync a universal remote to your cable box, and ONLY your remote will work. You dont offer remotes at your stores but must be sent to us BY MAIL. You hijack our ability to watch the service you charge through the nose for until the horse and buggy shows up with your remote. @TELUSsupport what say you? Anything better and im yours

  • Ferreira_nszuki
    DTAmerikka (@Ferreira_nszuki) reported

    @RogersHelps does Rogers still have a retention department or do these Customer service reps take care of that?

  • PotunaSalad
    Dan (@PotunaSalad) reported

    @RogersHelps From my experience, the Rogers Ambassador Team is totally useless. They botched my account and flat out lied to me and then made unauthorized changes to my account that even your customer care team can't seem to figure out! 19 year customer that's about to switch!

  • Jane_Gillon
    Howling at the Moon 🐺 (@Jane_Gillon) reported

    @Rogers I’m glad you understand but that doesn’t really help anything. I will be spending my time avoiding as many “smart” products as possible. There is a big difference between incentives and force. 95% of the people would never turn off the standby feature.