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Rogers outages and service status in Stouffville, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 3 outage signals in the last 24 hours around Stouffville, including 3 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Phone.
  • The most recent signal from this area was received Jul 11, 5:44 PM EDT.
  • 54% Internet (54%)
  • 31% TV (31%)
  • 12% Phone (12%)
  • 4% Wi-fi (4%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Stouffville, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Stouffville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 11: Problems at Rogers

Rogers is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Stouffville, Ontario

The most recent Rogers outage reports came from the following cities: Markham, Newmarket, Ajax, Uxbridge, Concord, Richmond Hill, York, and Pickering.

CityProblem TypeReport Time
Markham Internet 2 hours ago
Newmarket Internet 22 hours ago
Newmarket TV 23 hours ago
Newmarket Internet 2 days ago
Ajax TV 2 days ago
Uxbridge Internet 7 days ago

Nearby cities with recent reports

Newmarket

3 recent signals

22 hours ago
Markham

1 recent signals

2 hours ago
Ajax

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Stouffville, Ontario

Latest outage, problems and issue reports in Stouffville and nearby locations:

  • ReMaxAllStar
    Asif Khan (@ReMaxAllStar) reported from Markham, Ontario

    PSA @RogersBiz customers check your download and upload speeds by putting “Rogers speed test” in your browser. They are ripping you off. You aren’t getting the speed you pay for. Cancel and go to a real company. @RogersHelps is horrible too #internet #isp #rogerssucks

  • ashwinrayaprolu
    ashwin kumar (@ashwinrayaprolu) reported from Markham, Ontario

    @RogersHelps my internet is Down for past 1 hour . Your service is always on hold

  • VicStorm
    Victor Storm (@VicStorm) reported from Markham, Ontario

    @RogersHelps Help. My rogers ignite not working. Can't watch the Raptor game

  • RaessaFatima
    Icraessa (@RaessaFatima) reported from Markham, Ontario

    @Rogers Why is the internet not working on working hours in Markham. Really hard for those that are currently working from home.

  • jrlbenedict
    Jarrel Benedict (@jrlbenedict) reported from Newmarket, Ontario

    No internet again. This has happened 8 days in the past 30 days. @Rogers @RogersHelps I expect my bill to be a quarter lower because I didn’t have service for more than a week. This is disgusting and the @CRTCeng needs to investigate your horrible service.

  • Dr_L3cter
    ارتورو ساموديو Arturo Zamudio (@Dr_L3cter) reported from Markham, Ontario

    @Rogers I am waiting for the deposit that has more than 1 week they were going to return me. What a terrible service when you have to pay #Terribleservice

  • AvivShalit
    Aviv Shalit (@AvivShalit) reported from Richmond Hill, Ontario

    @canadeanz @Rogers I never made that connection. xD

  • yyzatc
    George (@yyzatc) reported from Pickering Village, Ontario

    @RogersHelps Ok. It’s been 9 hours now without internet, cable and very slow LTE. We are paying a small fortune to have these services. The least you can do is provide them.

  • thisisgeoffowen
    Geoff Owen (@thisisgeoffowen) reported from Richmond Hill, Ontario

    @Rogers @RogersHelps Getting really tired of my internet going up and down constantly. Apparently so is everyone else on here. When can we expect a stable connection? #rogersoutage #rogersdown

  • doughill58
    🇨🇦 Doug Hill 🇨🇦 (@doughill58) reported from Pickering Village, Ontario

    Just got an email from the CEO of @Rogers saying their whole system was down on Friday due to a technical glitch & he's going to credit me for Friday. That works out to about $13.50. I wasn't able to email or call any customers for 26 hrs. Maybe a class action is needed instead.

  • bender_077
    Pascal Brunet (@bender_077) reported from Whitchurch-Stouffville, Ontario

    Hey @RogersHelps , any idea when service will be restored in Stouffville, Ontario? It’s been 48 hrs. And your automated « support » bot is saying everything is good - reboot your modem… (tweeting from my BELL cel phone)

  • brukneck
    Brukneck aka Don (@brukneck) reported from Markham, Ontario

    @RogersHelps Awesome. "Best you can do is tomorrow at noon. Total outage for up to 36 hours and a customer for 20+years. Time to shop around.

  • DomVitale63
    Domenico Vitale (@DomVitale63) reported from Markham, Ontario

    I agree that #internet speed and service is bad in my residential area in York Region. @RogersHelps @FidoSolutions @Fidomobile are NOT cooperative when having to solve #internet issues.

  • ShamusBrown1
    Shamus Brown (@ShamusBrown1) reported from Newmarket, Ontario

    @RogersHelps please advise whether there’s an issue with Ignite TV in Newmarket, ON. Our tv is frozen and none of your suggestions online have worked. Thanks

  • cdharvie
    christine harvie (@cdharvie) reported from Newmarket, Ontario

    Two hours on hold with @RogersBiz to be put on hold for someone who can help. This is the third time #ridiculous

  • yyzatc
    George (@yyzatc) reported from Pickering Village, Ontario

    Ok @RogersHelps It’s been 9 hours now without internet, cable and very slow LTE. We are paying a small fortune to have these services. The least you can do is provide them.

  • FPLAggregates
    steve the dispatcher (@FPLAggregates) reported from Newmarket, Ontario

    @RogersHelps is the cable issues in Newmarket? Signal is choppy second night in a row.

  • VTwinKruzer
    Phil (@VTwinKruzer) reported from Pickering Village, Ontario

    @RogersHelps Please explain to me why every 3 - 4 months, I check my mail on my phone before I go to sleep, just to find when I awake, that for some reason my @rogers account needs my password to sign in, & then says the password is wrong!? I am again locked out of my Rogers acct

  • DPupulin
    Dino Pupulin (@DPupulin) reported from Ajax, Ontario

    @RogersHelps Rogers is down in Ajax, can you confirm eta

  • alwaysbeforever
    foreveryoung 🇨🇦 (@alwaysbeforever) reported from Ajax, Ontario

    @RogersHelps watching Selma which I paid for and half way through I get told the on demand service isn’t working. Good thing I know the ending.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • 8treelane
    8treelane (@8treelane) reported

    @RogersHelps 1) The app (android specific) crashes when pressing "Billing", I have tried it while many other tabs were successfully navigated to over the last few months. I do believe its a recent'ish (April?) issue.

  • h81418541
    GrandmaSavage (@h81418541) reported

    @Rogers Please Refrain from Hiring Customer Service employees who can't speak Proper English to us. I had a call from a young man I could barely understand. He didn't know his job and what the supposed offer was either. He called his supervisor who let the call Drop. before explaining Do better!!!! Disgusted with your Brown service.

  • PhilipDRNathan
    Head (@PhilipDRNathan) reported

    @WR_Record Instead of bitching people need to DO something! CANCEL ALL YOUR @Rogers subscriptions ASAP.

  • moonlitnachos
    Em (@moonlitnachos) reported

    @RogersHelps Hi Eric. I spoke with two different Technical Support reps and both told me they could not help me because I wasn’t a customer. I have already been on hold for 2.5 hours, I am not calling back to wait on hold again. If someone can contact me, I will speak to them.

  • GennyGuenther
    Genny Guenther (@GennyGuenther) reported

    @RogersHelps It’s not a good solution I would like a refund of a lot of money on my account at this point

  • Future2025to28
    Future (@Future2025to28) reported

    @RogersHelps I’m an old school, need to talk to someone to make sure my issue is resolved. Please fix your billing customer call line! It’s not fair to hold the phone for hours with no response. Thank you.

  • Chr155y_333
    Queen of Angels (@Chr155y_333) reported

    @MichelleRempel @KellyDeRidderMP @Rogers Michelle, why are you the only one talking about this?? They are a federally regulated employer who are operating in bad faith while undermining Canadian democracy by shutting down local news talk radio stations.

  • harvardropout_
    bet credit parlay winner (@harvardropout_) reported

    @RogersHelps when I asked the rep about a return box he said if it doesn’t come with the phone to reach out to customer care lol

  • moonlitnachos
    Em (@moonlitnachos) reported

    @Rogers how am I supposed to report a downed / low-hanging wire that is preventing me from accessing my property if I am not a Roger’s customer? 2.5 hours on hold for your customer service team to refuse to speak with me because I am not a customer.

  • cadencegrace
    Cadence Grace (@cadencegrace) reported

    @RogersHelps It was abundantly clear what I wanted to do that day, and if she had told me what I would need to do that from the minute, I walked in and had clarified that half of what I wanted to do was not possible at that location I would have never started dealing with her