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Rogers outages and service status in Whitchurch-Stouffville, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 2 outage signals in the last 24 hours around Whitchurch-Stouffville, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and E-mail.
  • The most recent signal from this area was received May 24, 9:27 AM EDT.
  • 62% Internet (62%)
  • 19% TV (19%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)
  • 5% Wi-fi (5%)
  • 5% Phone (5%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Whitchurch-Stouffville, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Whitchurch-Stouffville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 24: Problems at Rogers

Rogers is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Whitchurch-Stouffville, Ontario

The most recent Rogers outage reports came from the following cities: York, Richmond Hill, Newmarket, Pickering, Markham, Uxbridge, Vaughan, and Maple.

CityProblem TypeReport Time
York TV 10 hours ago
Richmond Hill TV 1 day ago
Newmarket Internet 4 days ago
Richmond Hill TV 6 days ago
Newmarket Internet 7 days ago
Pickering Wi-fi 7 days ago

Nearby cities with recent reports

York

2 recent signals

10 hours ago
Richmond Hill

2 recent signals

1 day ago
Newmarket

2 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Whitchurch-Stouffville, Ontario

Latest outage, problems and issue reports in Whitchurch-Stouffville and nearby locations:

  • jrlbenedict
    Jarrel Benedict (@jrlbenedict) reported from Newmarket, Ontario

    What in the actual hell, @RogersHelps @Rogers. There’s no internet again. This is the fourth time in the span of a week. That 5-day bill credit that we’re getting for the outage before now needs to be a whole month credit because of the unreliability!!!

  • cdharvie
    christine harvie (@cdharvie) reported from Newmarket, Ontario

    Two hours on hold with @RogersBiz to be put on hold for someone who can help. This is the third time #ridiculous

  • drryangarcia
    Dr. Ryan Garcia (@drryangarcia) reported from Vaughan, Ontario

    @Rogers your customer support is ridiculous. Tried resolving a billing issue and both agents hung up on me. Is this how you treat your customers? #rude #poorcustomerservice

  • WillieHandler
    Willie Handler, Canadian humourist and author (@WillieHandler) reported from Vaughan, Ontario

    @QueenofCastoria @Rogers It's not just this. My wireless wasn't working this morning. My internet has been intermittent since the outage. They obviously are having issues.

  • SebastianTerzo
    S T (@SebastianTerzo) reported from Markham, Ontario

    @Rogers SUCKS TERRIBLE! TERRIBLE CUSTOMER SERVICE

  • philistweeting
    Phil Kane (@philistweeting) reported from Vaughan, Ontario

    Have you been to a @Rogers store lately? Before entering I had to scan QR code for my turn to enter, show ID, and was then asked to pull down my mask and look at the camera. WTF? I also wasn’t allowed to open the door on my own. All of this to return a modem.

  • dirani24
    DelbarI (@dirani24) reported from Markham, Ontario

    @notachardonnay @Rogers Yes, seems like an extensive outage.

  • tbiththan
    இராவணன் மைந்தன். (@tbiththan) reported from Vaughan, Ontario

    @RogersHelps internet down last 8 hours.

  • LanaXLights
    P(EP)atrick💙❤️💛 (@LanaXLights) reported from Markham, Ontario

    Hey @RogersHelps my house still has no internet when everyone around us does now. We can’t call at the moment because of the high demand can you help?

  • progers71
    progers71 (@progers71) reported from Markham, Ontario

    @SimonOstler 💯. Have called @RogersHelps to inquire about deactivating voice. Crazy bad.

  • Dr_L3cter
    ارتورو ساموديو Arturo Zamudio (@Dr_L3cter) reported from Markham, Ontario

    @Rogers I am waiting for the deposit that has more than 1 week they were going to return me. What a terrible service when you have to pay #Terribleservice

  • chriscenteno75
    Chris Centeno (@chriscenteno75) reported from Richmond Hill, Ontario

    @Rogers internet service has been down since 7:45am EST in the L4E neighborhood in Richmond Hill. People are WFH and kids can not connect to online school. What’s the situation and ETA to resolve. Unacceptable given people are dependent on you as an ISP.

  • HaroldLi
    Harold Li (@HaroldLi) reported from Vaughan, Ontario

    @RogersHelps hi, I’ve DM’d your team now and still waiting for a response. Internet seems extremely slow and not connecting at the speed expected (in addition to cable cutting off and distorting). When will someone reach out?

  • 10Stever
    Steve Randall (@10Stever) reported from Markham, Ontario

    @lindsayisabel @Rogers @RogersHelps Not yet but it’s been slow. All the students hogging bandwidth learning this week

  • nmool1
    Mbukhari (@nmool1) reported from Vaughan, Ontario

    @RogersHelps I’m not getting help in the DM I sent them the issue since December and I told them I’m using my phone data at home while the wifi is here but not working, the sent a technician he couldn’t do nothing another technician came he drew holes on the walls but still...

  • Stephy_72
    Stephanie (@Stephy_72) reported from Vaughan, Ontario

    We all have issues with companies and their lack of CS. However, the @RogersHelps Social Media team Krista,has been phenomenal with my acct. listened 2 my issues &corrected errors &moreover she followed up with me, twice and again after my bill is issued to me.#kristahelps

  • jafarmirsalari
    jafarmirsalari #DeleteUber #deletelyft (@jafarmirsalari) reported from Whitchurch-Stouffville, Ontario

    @Rogers garbage service crappie ignite TV services poor internet and wifi at home!!! I had enough Monday morning first thing switching to Bell @RogersHelps #rogersoutage #RogersLetsNotTalkDay #Rogersinternet

  • RaessaFatima
    Icraessa (@RaessaFatima) reported from Markham, Ontario

    @RogersHelps Internet is not working in Markham, how long till we get our internet back? I see a Rogers Van outside.

  • realStepy
    Glenn Steplock (@realStepy) reported from Richmond Hill, Ontario

    @RogersHelps 2:49pm Rogers down all over for 5 min or less

  • ashwinrayaprolu
    ashwin kumar (@ashwinrayaprolu) reported from Markham, Ontario

    @RogersHelps my internet is Down for past 1 hour . Your service is always on hold

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • kerina_14
    Kerina (@kerina_14) reported

    @RogersHelps I've been trying to do this since May 14. Instead my plan automatically changed and my new bill is over 100$ more. Its not working and when I try and contact someone to make the change the chat ends or drops just as they are about to change it. Funny coincidence

  • mcmanus17
    Dman (@mcmanus17) reported

    @RogersHelps The first time I reached out I was told it was an outage in our area. The other two times the service restored before I could connect to an agent.

  • jmaandfriends
    JMAK (@jmaandfriends) reported

    @RogersBiz @Rogers @RogersMediaPR Please secure your buildings - this is so terrible. I hope it’s not real but it looks very real!

  • _RanjanSoni
    Ranjan Soni (@_RanjanSoni) reported

    Is it just me or @Rogers has become really horrible with customer service. Was on chat for over 2 hours twice in one day and both times the chat ended when my turn was due. Tried calling them but was on hold for over 2 hours. Maybe it is time to let go of them & look elsewhere.

  • ChessStudio
    Rick Austin🇨🇦 (@ChessStudio) reported

    @RogersHelps Your own outrage map says there is a service disruption that will be resolved in an hour. It's been saying that all day. It's now 1:15 am and there's still no service and it still says the service will be restored in an hour....

  • ChemicalHolly
    Chemical Holly🍀 🇨🇦🇬🇧 🇺🇸 (@ChemicalHolly) reported

    @islgalwrites @Rogers we were told that a tech would take a couple of weeks (with no service), so my IT-Tech son diagnosed the problem, told the dude on the phone that he was qualified, to just give him the passwords and he'd fix it himself. HUGE NEGATIVE!! But our priority got bumped.

  • shynewsguy
    a (@shynewsguy) reported

    @RogersHelps Thanks for the reply, I appreciate you! Issue is resolved now. Please provide feedback to Roger's that if a client's services are down, the client needs to be informed. Rogers outage map was not working and no info from phone/chat support or AI Anna. Customers left in the dark

  • LeeLeeCDN
    🦋 (@LeeLeeCDN) reported

    @Comwave @RogersHelps Huge fail… Old service disconnected before new modem arrived/ connected. Bed-bound mom’s only source of entertainment is tv. Can’t tether from phone becos Im going to the office to get work done that I expected do from home. No help from Comwave. Brutal.

  • nickl007
    NickL (@nickl007) reported

    @RogersHelps Could be but sounds like you are saying that is considered acceptable service for the #1 network in Canada for which we pay very high monthly fees for.

  • jmw52
    Your choice may not be mine & that's ok! 💙💚🌬 (@jmw52) reported

    @Rogers the downside of you now having the majority of broadband services to Canadians is that you have the shittiest customer service. Your agents might be okay but I'm sorry over an hour on hold to speak to an agent