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Rogers outages and service status in Whitchurch-Stouffville, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Whitchurch-Stouffville, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Apr 21, 12:24 PM EDT.
  • 69% Internet (69%)
  • 17% TV (17%)
  • 8% Wi-fi (8%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Whitchurch-Stouffville, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Whitchurch-Stouffville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 21: Problems at Rogers

Rogers is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Whitchurch-Stouffville, Ontario

The most recent Rogers outage reports came from the following cities: Richmond Hill, Markham, Newmarket, York, Vaughan, Maple, Uxbridge, Pickering, and King City.

CityProblem TypeReport Time
Richmond Hill Internet 40 minutes ago
Markham TV 2 days ago
Markham TV 5 days ago
Newmarket Internet 6 days ago
Markham Internet 6 days ago
Markham Internet 9 days ago

Nearby cities with recent reports

Markham

3 recent signals

2 days ago
Richmond Hill

1 recent signals

40 minutes ago
Newmarket

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Whitchurch-Stouffville, Ontario

Latest outage, problems and issue reports in Whitchurch-Stouffville and nearby locations:

  • RobertMobilio
    Robert Mobilio (@RobertMobilio) reported from Vaughan, Ontario

    @UPSHelp_CA, @Brightstar, @RogersHelps — absolute atrocious customer experience with what is supposed to be a replacement phone delivery. Delivery was to arrive yesterday. No signs.. no help being offered until next week. “Investigation” to be launched ...while we wait..terrible

  • LanaXLights
    P(EP)atrick💙❤️💛 (@LanaXLights) reported from Markham, Ontario

    Hey @RogersHelps my house still has no internet when everyone around us does now. We can’t call at the moment because of the high demand can you help?

  • OliverC45902965
    Oliver Chen (@OliverC45902965) reported from Newmarket, Ontario

    @RogersHelps @rogers rogers ignite user. Is there a service disruption in Newmarket ON. L3X . We have no internet. And unable to reboot modem.

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario

    @RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?

  • WillieHandler
    Willie Handler, Canadian humourist and author (@WillieHandler) reported from Vaughan, Ontario

    @RogersHelps Well it's still not working properly

  • jrlbenedict
    Jarrel Benedict (@jrlbenedict) reported from Newmarket, Ontario

    There’s no home internet again, @RogersHelps. At this point, Rogers should be paying me. They charge exorbitant fees for awful services! It’s time the CRTC look into the big three telecommunications companies.

  • LindyDeckert
    Lindy Deckert (@LindyDeckert) reported from Markham, Ontario

    @RogersHelps no streaming services tonite or last night. Help us out

  • jmaltman
    Jamie Maltman #Play365 (@jmaltman) reported from Richmond Hill, Ontario

    @RogersHelps cable and Internet down in Richmond Hill ON

  • drryangarcia
    Dr. Ryan Garcia (@drryangarcia) reported from Vaughan, Ontario

    @Rogers your customer support is ridiculous. Tried resolving a billing issue and both agents hung up on me. Is this how you treat your customers? #rude #poorcustomerservice

  • TwinGirls0925
    Kimberly Ramrayka (@TwinGirls0925) reported from Vaughan, Ontario

    @Badshah_h @RogersHelps Agreed!! Some of us need our cell phone for work. My day is also thrown due to this! We are expected to pay high rates and on time regardless our situation but when **** hits the fan for them....they are more like oops it’s all fixed now sorry. 😡

  • PerryS33
    Perry Schwartz (@PerryS33) reported from Vaughan, Ontario

    What is going on with @TSN_Sports live sports on @rogers ignite. Choppy. Blurry. Audio issues. Glitches. It’s been like this for weeks for Leafs and Raptors games. Help!!!

  • JaimeeJakobczak
    Jaimee Jakobczak (@JaimeeJakobczak) reported from Vaughan, Ontario

    Haven’t had any glitching since the initial two. This also could have been my own internet as @rogers is trash. No problems to report currently though!

  • jrlbenedict
    Jarrel Benedict (@jrlbenedict) reported from Newmarket, Ontario

    What in the actual hell, @RogersHelps @Rogers. There’s no internet again. This is the fourth time in the span of a week. That 5-day bill credit that we’re getting for the outage before now needs to be a whole month credit because of the unreliability!!!

  • saraurowitz
    sara urowitz (@saraurowitz) reported from Aurora, Ontario

    @koodo @RogersHelps Jessica, a kind and polite customer service rep from @RogersHelps has set up an appointment for me with @Rogers to talk about moving my 3 numbers from @koodo @TELUS. @koodo you have some customer service catch up to do!

  • PerryS33
    Perry Schwartz (@PerryS33) reported from Vaughan, Ontario

    @TSN_Sports @RogersHelps why does the Leafs broadcast on TSN keep freezing up on Rogers Ignite? No other channel is an issue so it’s not a wifi or box reset issue.

  • TwinGirls0925
    Kimberly Ramrayka (@TwinGirls0925) reported from Vaughan, Ontario

    @UnderHisEye6 @RogersHelps 💯 agreed! We are expected to pay high rates and on time regardless of our situation but when **** hits the fan for them, they are like oops looks like it’s all fixed now sorry but no one ever gets anything in return

  • jafarmirsalari
    jafarmirsalari #DeleteUber #deletelyft (@jafarmirsalari) reported from Whitchurch-Stouffville, Ontario

    @Rogers garbage service crappie ignite TV services poor internet and wifi at home!!! I had enough Monday morning first thing switching to Bell @RogersHelps #rogersoutage #RogersLetsNotTalkDay #Rogersinternet

  • WillieHandler
    Willie Handler, Canadian humourist and author (@WillieHandler) reported from Vaughan, Ontario

    Hey @Rogers my wireless, tv and internet service has been so bad this month that I should get a full month's credit.

  • 10Stever
    Steve Randall (@10Stever) reported from Markham, Ontario

    @lindsayisabel @Rogers @RogersHelps Not yet but it’s been slow. All the students hogging bandwidth learning this week

  • RaessaFatima
    Icraessa (@RaessaFatima) reported from Markham, Ontario

    @RogersHelps Internet is not working in Markham, how long till we get our internet back? I see a Rogers Van outside.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • SkiDaPrince
    skiii (@SkiDaPrince) reported

    @RogersHelps No luck still. Come on guys im finding Reddit posts from years ago struggling with this. My anger isnt directed to whoevers running this account but how is your team not working on this? I’ve been blindly loyal to Roger’s this whole time for no reason it’s time to move on

  • colingwagner
    C Wagner (@colingwagner) reported

    @RogersHelps You could properly staff your help desks. I shouldn't have to wait 20 minutes to chat to someone online or on the phone. Top notch prices from Rogers and bottom tier customer services.

  • ss_pandya
    SAMIR PANDYA (@ss_pandya) reported

    @RogersHelps Yes I did after almost 3 hours. They mentioned it was network related issue and it got fixed after 12 hours! Surprisingly my wife and neighbors who are all on Rogers have no issues at all! Its my business phone and I lost 12 hours of work without satisfactory explanation. Thanks

  • Kaloopa6
    Kaloopa (@Kaloopa6) reported

    @BlueJays @Rogers are you paying attention to this crap?

  • kdramaenthusias
    K-Drama Enthusiast (@kdramaenthusias) reported

    @Rogers service is terrible on the @GOtransitMI line - dead zones everywhere!

  • Naliabytes
    Duchess of Pleasant Piazza (@Naliabytes) reported

    @cshanny56 SN sucks but ESPN sucks more. US surpassed CA in hockey coverage b/c @Sportsnet @Rogers too stupid to air games in primetime on CBC. they are trying to kill hockey in Canada

  • DoubleDs2
    D a n i e l l e © (@DoubleDs2) reported

    @RogersHelps what's up with the service outage in my area? No weather issue, no construction and no one outside trying to resolve it! I've been down for almost 6 hrs and no updates!

  • Z_T_1348
    Zohreh (@Z_T_1348) reported

    @GregProulx6 @RogersHelps Rogers company get worst than other company

  • Shreyas87139893
    Shreyas S (@Shreyas87139893) reported

    @RogersHelps @RogersHelps Network showing SOS for one of lines. Store could not help. Asked me to call tech support. Been trying for 10 days to get hold of 1 agent. Cant call, cant text, cant use data. And i am paying for that line. Very bad service provided.

  • Gradsen
    AJ (@Gradsen) reported

    @RogersHelps what's the number to cancel services?