Rogers Outage in Whitchurch-Stouffville, Ontario

@RogersHelps my ignite service for cable, internet and phone is down .. any idea when it will be up ?

@Rogers Why is the internet not working in Markham. My internet was just fine until I noticed the Rogers Van outside. Why is Rogers fixing things during working hours, as many are working from home? And how long will it take?

@Rogers Why is the internet not working on working hours in Markham. Really hard for those that are currently working from home.

@RogersHelps Internet is not working in Markham, how long till we get our internet back? I see a Rogers Van outside.

@Rogers SUCKS TERRIBLE! TERRIBLE CUSTOMER SERVICE

@Rogers Worst company ever so many cheaper companies around

Hold on...trying to figure out Rogers Ignite since the end of January. Still doesn’t work and @Rogers @RogersHelps now states that there is an IGNITE WIFI PROMISE. - where they guarantee wall-to-wall wifi and “proactive monitoring” - can’t help but laugh this Saturday morning

PSA @RogersBiz customers check your download and upload speeds by putting “Rogers speed test” in your browser. They are ripping you off. You aren’t getting the speed you pay for. Cancel and go to a real company. @RogersHelps is horrible too #internet #isp #rogerssucks

@RogersBiz very disappointed with ignite schedules and parental controls not working!! Cannot get anyone in technical support to figure out the issue!

@RogersHelps is the cable issues in Newmarket? Signal is choppy second night in a row.

@RogersHelps my internet is Down for past 1 hour . Your service is always on hold

@RogersHelps Is there an outage in woodbridge now?

@RogersHelps I’m not getting help in the DM I sent them the issue since December and I told them I’m using my phone data at home while the wifi is here but not working, the sent a technician he couldn’t do nothing another technician came he drew holes on the walls but still...

@canadeanz @Rogers I never made that connection. xD

@RogersHelps worst mistake ever getting the ignite tv. Regret it so bad

@Rogers #Twitter what is happening with the internet service in Richmond Hill yesterday and today? I pay for 5G but this service is failing.

@RogersHelps It is an awfully long time. It is also awful customer service for a long time loyal customer to experience, especially from your higher ups. I guess there is a long queue of people before me who have been scammed by @Rogers.

@RogersHelps Its in regards to my wireless bill. An agent had agreed to not have me charged for overage fee due to a glitch in usage text alerts and my bill shows I was charged. No agent has been able to resolve the issue and I've called twice with no help.

@Rogers your customer support is ridiculous. Tried resolving a billing issue and both agents hung up on me. Is this how you treat your customers? #rude #poorcustomerservice

@RogersHelps I’m amazed at the PRIVACY BREACH, when I receive someone else’s email and home address!!! Who’s running Rogers? Joe Natalie have you any clue to ur promise on improving customer service?

@RogersHelps blurry screens on all channels except CNN has been going on for the last two weeks. My local antena shows better than Rogers. Why we are paying to rogers for TV? I am going to cancel TV and return the next box.

@RogersHelps Right so Apple’s Safari is broken when on Rogers. Sure I will let Tim Cook know. Thanks.

@RogersHelps what's with the slow speeds yesterday and today?

@RogersHelps Trying to upgrade 2 Ignite/TV. Many online chats: 1-my husband is told he has 3 accounts! 2-we can/cant access TV via a computer monitor (depending on which rep). Not sure what package we have anymore! Isn’t there one person (Supervisor?) who can help? Thanks

@RogersHelps Internet is down. Can you give an ETA when it may be back online?

@RogersHelps Is there a service issue in south Etobicoke. Nothing is working at our home and waiting for Rogers to call back. Mean while I left with no baby monitor again due to wifi issues. Please advise!

@RogersHelps why is everything down and no one calling back!

@RogersHelps I just received my new gen 2 ignite modem today and they have not connected it. Is there a way I can get a time frame when this might happen? We have been out of internet service all day.

@RogersHelps The built in safari browser thinks I am in Calgary. All Map apps work fine. This has been an issue for a decade with all my iPhones thru the years. Just bugged me enough to tweet to ask. iPhone 11 with IOS 14.4.2

@RogersHelps TV not working in Markham. 16th and 48. Is it Rogers or is it my house?