Rogers Outage Report in Whitchurch-Stouffville, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Whitchurch-Stouffville, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Whitchurch-Stouffville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 29: Problems at Rogers
Rogers is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Whitchurch-Stouffville, Ontario
The most recent Rogers outage reports came from the following cities: East Gwillimbury, Markham, Richmond Hill, Newmarket, Vaughan, Pickering, Stouffville and Maple.
| City | Problem Type | Report Time |
|---|---|---|
 East Gwillimbury |
Phone | |
| Markham |
Internet | |
| Richmond Hill |
Wi-fi | |
| Newmarket |
Internet | |
| Markham |
Internet | |
| Newmarket |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Whitchurch-Stouffville, Ontario
Latest outage, problems and issue reports in Whitchurch-Stouffville and nearby locations:
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Mbukhari
(@nmool1) reported
from
Vaughan, Ontario
@RogersHelps I’m not getting help in the DM I sent them the issue since December and I told them I’m using my phone data at home while the wifi is here but not working, the sent a technician he couldn’t do nothing another technician came he drew holes on the walls but still...
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Robert Mobilio
(@RobertMobilio) reported
from
Vaughan, Ontario
@UPSHelp_CA, @Brightstar, @RogersHelps — absolute atrocious customer experience with what is supposed to be a replacement phone delivery. Delivery was to arrive yesterday. No signs.. no help being offered until next week. “Investigation” to be launched ...while we wait..terrible
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Dr. Ryan Garcia
(@drryangarcia) reported
from
Vaughan, Ontario
@RogersHelps Its in regards to my wireless bill. An agent had agreed to not have me charged for overage fee due to a glitch in usage text alerts and my bill shows I was charged. No agent has been able to resolve the issue and I've called twice with no help.
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Stephanie
(@Stephy_72) reported
from
Vaughan, Ontario
@RogersHelps they actually don’t help! They told me myTv issues were at the green box on the street. While still paid them for no service, I called and spent hrs on hold.Troubled shooter my issue and told them, there is no Main Street issue, it’s the refurbished
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Mbukhari
(@nmool1) reported
from
Vaughan, Ontario
@RogersHelps worst mistake ever getting the ignite tv. Regret it so bad
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M Kanner
(@mkann85) reported
from
Vaughan, Ontario
@Rogers ur ignite is the crapiest service. I have had to spend hours online and phone and it still won't work. Live chat drops out!! Wtf!!
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Dr. Ryan Garcia
(@drryangarcia) reported
from
Vaughan, Ontario
@Rogers your customer support is ridiculous. Tried resolving a billing issue and both agents hung up on me. Is this how you treat your customers? #rude #poorcustomerservice
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Scotty75Martin
(@TheScottyM75) reported
from
Richmond Hill, Ontario
@Rogers #Twitter what is happening with the internet service in Richmond Hill yesterday and today? I pay for 5G but this service is failing.
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amanda shulman
(@amandashulman) reported
from
Richmond Hill, Ontario
@RogersBiz very disappointed with ignite schedules and parental controls not working!! Cannot get anyone in technical support to figure out the issue!
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eefah & eoin
(@Avie30) reported
from
Vaughan, Ontario
@RogersHelps Is there an outage in woodbridge now?
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Mel Barsky
(@melbarsky) reported
from
Vaughan, Ontario
@RogersHelps my friend pays $65 for Ignite500. When I called same day - I was offered $109. I have been a customer for >25 yrs and have multiple services. My friend 2 yrs & only internet. On the phone for 3 hrs with Rogers today and you hung up on me & didn’t call back. Pls call
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Daniel Aversa Marketing
(@dan_aversa) reported
from
Vaughan, Ontario
@Rogers we’ve been experiencing poor internet download and upload speeds lately. Can you help?
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Stephanie
(@Stephy_72) reported
from
Vaughan, Ontario
@RogersHelps I’m amazed at the PRIVACY BREACH, when I receive someone else’s email and home address!!! Who’s running Rogers? Joe Natalie have you any clue to ur promise on improving customer service?
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DaveGatsby
(@DaveGatsby) reported
from
Markham, Ontario
@RogersHelps It is an awfully long time. It is also awful customer service for a long time loyal customer to experience, especially from your higher ups. I guess there is a long queue of people before me who have been scammed by @Rogers.
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Stephanie
(@Stephy_72) reported
from
Vaughan, Ontario
@RogersHelps Oh no we’re not playing that game.. I message you and you then tell me you can’t help, I need to call and stay on hold for 45m go through technical support to order pods.. and still wait 3-5 days
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steve the dispatcher
(@FPLAggregates) reported
from
Newmarket, Ontario
@RogersHelps is the cable issues in Newmarket? Signal is choppy second night in a row.
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ashwin kumar
(@ashwinrayaprolu) reported
from
Markham, Ontario
@RogersHelps my internet is Down for past 1 hour . Your service is always on hold
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Aviv Shalit
(@AvivShalit) reported
from
Richmond Hill, Ontario
@canadeanz @Rogers I never made that connection. xD
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Asif Khan
(@ReMaxAllStar) reported
from
Markham, Ontario
PSA @RogersBiz customers check your download and upload speeds by putting “Rogers speed test” in your browser. They are ripping you off. You aren’t getting the speed you pay for. Cancel and go to a real company. @RogersHelps is horrible too #internet #isp #rogerssucks
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Elsa Ng
(@ngelsa) reported
from
Markham, Ontario
@RogersHelps recently had my service change and recent bill didn't reflect that. Could you please help?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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HK
(@xHarveyKiddx) reported
@sadlon11 @RogersHelps @Rogers That’s not a bad suggestion honestly. Back-ups for everything is always a good idea. Don’t know how it would work but it’s a good take on it.
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Amanda MacFarlane
(@Amandieemac) reported
@MoiraPotter11 @Rogers Hey Moira! I work for @TELUS and If you want a reliable network and award winning customer service. Give me a call tomorrow and we can discuss some options - 905-875-1882 :)
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Chris
(@MakeItSe7en) reported
@Rogers garbage
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Steve-o 🇨🇦
(@sadlon11) reported
@xHarveyKiddx @RogersHelps @Rogers Not trying to be a **** or anything but they should know that this isn't acceptable, I was lucky I wasn't scheduled at another location today for work cuz good luck finding a place you've never been without a GPS
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KristianMingle
(@kristian_dawe) reported
@RogersHelps @Rogers This is not fair rogers that people didn't have service all day, people deserve a discount or one month free service.
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Judy’s dog report
(@Judy_Dog_Report) reported
@ArscottMarlon @RogersHelps My husband I didn’t have any service from 8am to about 8pm. We still can’t SMS at this time. It’s 8:50pm
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Tereigh
(@tereigh_ewert) reported
@sergiocalderon @RogersHelps 6 hours? In NS and mine has been down well over 24 hrs (and counting).
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No2PotentTHC 🇨🇦
(@no2potentTHC) reported
@RogersHelps There’s never an outage on my bill that shows up every month during The COVID and if you don’t pay diligently they harass your ***
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Death, Taxes & 21 Million
(@Anymoney3) reported
I missed several client calls today. I will be demanding my April bill be pro-rated to make up for this outage @Rogers @RogersHelps
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DD
(@displaydezign) reported
@WensLJackson @franticmonkey @RogersHelps Jackass comments are not necessary. There are many of us who have lost money, but pay large for this service.