Rogers outages and service status in Whitchurch-Stouffville, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
- Rogers generated 1 outage signal in the last 24 hours around Whitchurch-Stouffville, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Apr 22, 3:43 PM EDT.
- Internet (67%)
- TV (17%)
- Wi-fi (8%)
- E-mail (3%)
- Total Blackout (3%)
- Phone (3%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Whitchurch-Stouffville, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Whitchurch-Stouffville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at Rogers
Rogers is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Whitchurch-Stouffville, Ontario
The most recent Rogers outage reports came from the following cities: Markham, Richmond Hill, Newmarket, York, Vaughan, Maple, Uxbridge, and Pickering.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 5 hours ago |
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Internet | 1 day ago |
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TV | 4 days ago |
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TV | 6 days ago |
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Internet | 7 days ago |
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Internet | 8 days ago |
Nearby cities with recent reports
3 recent signals
1 recent signals
1 recent signals
Community Discussion
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Rogers Issues Reports Near Whitchurch-Stouffville, Ontario
Latest outage, problems and issue reports in Whitchurch-Stouffville and nearby locations:
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Elsa Ng (@ngelsa) reported from Markham, Ontario@RogersHelps recently had my service change and recent bill didn't reflect that. Could you please help?
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Jaimee Jakobczak (@JaimeeJakobczak) reported from Vaughan, OntarioHaven’t had any glitching since the initial two. This also could have been my own internet as @rogers is trash. No problems to report currently though!
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Carolina Torres (@carot0rres) reported from Vaughan, OntarioOkay @Fidomobile @Rogers can I have my service back 🙄 #fidodown #rogersoutage
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M79 aka Manny79 (@cdnwallguy) reported from Vaughan, OntarioWhat is going on with @RogersHelps I’ve been on hold for over four hours waiting for tech to resolve my email issue. It’s bloody ridiculous.
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Glenn Steplock (@realStepy) reported from Richmond Hill, Ontario@RogersHelps @MathesonStep My office saw a huge hit on Rogers traffic my team is all over the GTA and everyone on Rogers dropped @14:37hrs for 5 minutes or less. I had another outage at 11:18hrs too. @RogersHelps
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Kimberly Ramrayka (@TwinGirls0925) reported from Vaughan, OntarioGet your act together @Rogers Having to pay for phone service and not being able to make a call is not right! I pay for service and when I need to make a call, I can’t? How can this last all morning?? I need service!!!!
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Aj Jackson (@aj_tk427) reported from Aurora, Ontario@RogersHelps experincing internet connection issues in Aurora, are there known interruptions?
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Icraessa (@RaessaFatima) reported from Markham, Ontario@Rogers Why is the internet not working in Markham. My internet was just fine until I noticed the Rogers Van outside. Why is Rogers fixing things during working hours, as many are working from home? And how long will it take?
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Harry Leor (@harryleor) reported from Vaughan, Ontario@MattiHaapoja @RogersBiz Rogers's internet is slow
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Tony LaMantia ICD.D (@WREDC_Tony) reported from Vaughan, Ontario@tyantzi @RogersHelps Anybody whose ever worked in tech support (me, back in the day) knows it's often a thankless gig, yet so critical to client retention.
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Jarrel Benedict (@jrlbenedict) reported from Newmarket, OntarioNo internet again. This has happened 8 days in the past 30 days. @Rogers @RogersHelps I expect my bill to be a quarter lower because I didn’t have service for more than a week. This is disgusting and the @CRTCeng needs to investigate your horrible service.
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Tony LaMantia ICD.D (@WREDC_Tony) reported from Vaughan, OntarioInternet, home phone and cable were still out all day today. A tech named Omar assisted w ticket via @RogersHelps on Twitter. There were unresolved issues in my postal area/many households impacted. All fixed now. Tech support folks have been beaten up. Be a gentleman. It helps!
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Carlo Gon (@CarloGon) reported from Vaughan, Ontario@Rogers Yet it keeps happening. Thanks for FINALLY trying to resolve the issue July 8, 2022. It caused a nationwide problem! Now, Ignite TV is lagging more than ever and the company says issues are resolved as Ted Rogers is kicking in his grave. #rogersoutrage #rogers
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Dr. Ryan Garcia (@drryangarcia) reported from Vaughan, Ontario@Rogers your customer support is ridiculous. Tried resolving a billing issue and both agents hung up on me. Is this how you treat your customers? #rude #poorcustomerservice
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Icraessa (@RaessaFatima) reported from Markham, Ontario@RogersHelps Internet is not working in Markham, how long till we get our internet back? I see a Rogers Van outside.
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Lindy Deckert (@LindyDeckert) reported from Markham, Ontario@RogersHelps no streaming services tonite or last night. Help us out
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Falu (@falu_f10) reported from Whitchurch-Stouffville, Ontario@RogersHelps been having lots issues with our internet service here in Stouffville this past month. Continued outages almost everyday. I’ve called in a few times and granted I got a few days credit but this is completely unacceptable. Not a happy customer
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Jarrel Benedict (@jrlbenedict) reported from Newmarket, OntarioWhat in the actual hell, @RogersHelps @Rogers. There’s no internet again. This is the fourth time in the span of a week. That 5-day bill credit that we’re getting for the outage before now needs to be a whole month credit because of the unreliability!!!
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Anthony Chien (@anthonychien) reported from Markham, Ontario@REWoman @One_Percent1 @Rogers Left #Rogers after their big internet outage last year. I am getting much better and more reliable internet service at Bell. The only regret is I should have done it sooner.
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Willie Handler, Canadian humourist and author (@WillieHandler) reported from Vaughan, Ontario@QueenofCastoria @Rogers It's not just this. My wireless wasn't working this morning. My internet has been intermittent since the outage. They obviously are having issues.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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travisrenney (@travisrenney) reported@RogersHelps Staff more agents to answer the call volume. Having hold time longer than a few minutes is awful. Imagine you are at the grocery store or the bank and the cashier line is an hour long. Are you going to come back to that store. Are you going to be angry when it’s your turn.
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Shane Ruys - 🇨🇦 (@KingstonAgent) reported@Rogers Trying to remove a “Unison-add on” as I have no need for it & no idea why it’s on my bills. Try it online and get a “sorry something went wrong and we’re working as quickly as we can” message, so try online chat to wait 2 hrs in queue only to be dropped. Brutal “service”
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WeTheNorth (@deeprathi) reported@Rogers The problem is that your network is having enough speed to browse that portal 😡 and it’s not today. It’s ever green. I loggged a ticket a year or so ago and is still open but no one bothered to even close the ticket ; leave aside resolve
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name can't be blank (@J0hnHaw3s) reported@Rogers Why do you make it so ffff'ing difficult to solve a problem? The only way is by phone, no email, or that ridiculous AI bot chat feature. We need a new TV box, so wife calls and waits, and waits, then gets a guy who says he'll fix it by reprogramming it, and to call back if further problems arise...which they did the first time we tried to use it. Now it's another phone call and a wait..WHY DON'T YOU HAVE A CALL BACK FEATURE?? You're supposed to be a communications company and you SUCK at it. You NEVER follow up...
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Alison (🇨🇦) 🍉 🌻 (@ggreeneyes1975) reportedOk @RogersHelps @rogers I have been without access to my email for weeks. I've spent at least 2hrs on the phone with you guys trying to fix it. Can you please get someone to help? I can't get to bills, I can't get in. I am completely unable to receive the MFA. HELP.
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Peter Young (@cy686phtsl) reported@RogersHelps I asked the representative if it was possible to suspend my service for two months (specifically June and July).
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MustangShow (@MustangShow) reported@RogersHelps #Rogers Dollar Store Internet is down AGAIN in Markham!! @ROGERS 🖕
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Michele L Renaud (@MicheleLReiw) reported@RogersHelps It either applies or it doesn’t, you can’t play both sides. When you ran out of answers you starting asking for my husband. The decision to cancel is mine… funny how that works out. You pissed off the person who makes the decisions.
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Peter Young (@cy686phtsl) reported@RogersHelps Despite my clear refusal, I received an email confirmation a few hours later stating that my service is scheduled to be suspended for six months effective April 30th. I did not authorize this action
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Shreyas S (@Shreyas87139893) reported@RogersHelps Network showing sos for one of my lines. I dont know the reason. Paying for that line and not getting any service.