Rogers outages and service status in Whitchurch-Stouffville, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Rogers generated 2 outage signals in the last 24 hours around Whitchurch-Stouffville, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and E-mail.
- The most recent signal from this area was received May 24, 9:27 AM EDT.
- Internet (62%)
- TV (19%)
- E-mail (5%)
- Total Blackout (5%)
- Wi-fi (5%)
- Phone (5%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Whitchurch-Stouffville, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Whitchurch-Stouffville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 24: Problems at Rogers
Rogers is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Whitchurch-Stouffville, Ontario
The most recent Rogers outage reports came from the following cities: York, Richmond Hill, Newmarket, Pickering, Markham, Uxbridge, Vaughan, and Maple.
| City | Problem Type | Report Time |
|---|---|---|
 York
|
TV | 10 hours ago |
|
Richmond Hill
|
TV | 1 day ago |
|
Newmarket
|
Internet | 4 days ago |
|
Richmond Hill
|
TV | 6 days ago |
|
Newmarket
|
Internet | 7 days ago |
|
Pickering
|
Wi-fi | 7 days ago |
Nearby cities with recent reports
2 recent signals
2 recent signals
2 recent signals
Community Discussion
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Rogers Issues Reports Near Whitchurch-Stouffville, Ontario
Latest outage, problems and issue reports in Whitchurch-Stouffville and nearby locations:
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Jarrel Benedict (@jrlbenedict) reported from Newmarket, OntarioWhat in the actual hell, @RogersHelps @Rogers. There’s no internet again. This is the fourth time in the span of a week. That 5-day bill credit that we’re getting for the outage before now needs to be a whole month credit because of the unreliability!!!
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christine harvie (@cdharvie) reported from Newmarket, OntarioTwo hours on hold with @RogersBiz to be put on hold for someone who can help. This is the third time #ridiculous
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Dr. Ryan Garcia (@drryangarcia) reported from Vaughan, Ontario@Rogers your customer support is ridiculous. Tried resolving a billing issue and both agents hung up on me. Is this how you treat your customers? #rude #poorcustomerservice
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Willie Handler, Canadian humourist and author (@WillieHandler) reported from Vaughan, Ontario@QueenofCastoria @Rogers It's not just this. My wireless wasn't working this morning. My internet has been intermittent since the outage. They obviously are having issues.
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S T (@SebastianTerzo) reported from Markham, Ontario@Rogers SUCKS TERRIBLE! TERRIBLE CUSTOMER SERVICE
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Phil Kane (@philistweeting) reported from Vaughan, OntarioHave you been to a @Rogers store lately? Before entering I had to scan QR code for my turn to enter, show ID, and was then asked to pull down my mask and look at the camera. WTF? I also wasn’t allowed to open the door on my own. All of this to return a modem.
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DelbarI (@dirani24) reported from Markham, Ontario@notachardonnay @Rogers Yes, seems like an extensive outage.
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இராவணன் மைந்தன். (@tbiththan) reported from Vaughan, Ontario@RogersHelps internet down last 8 hours.
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P(EP)atrick💙❤️💛 (@LanaXLights) reported from Markham, OntarioHey @RogersHelps my house still has no internet when everyone around us does now. We can’t call at the moment because of the high demand can you help?
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progers71 (@progers71) reported from Markham, Ontario@SimonOstler 💯. Have called @RogersHelps to inquire about deactivating voice. Crazy bad.
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ارتورو ساموديو Arturo Zamudio (@Dr_L3cter) reported from Markham, Ontario@Rogers I am waiting for the deposit that has more than 1 week they were going to return me. What a terrible service when you have to pay #Terribleservice
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Chris Centeno (@chriscenteno75) reported from Richmond Hill, Ontario@Rogers internet service has been down since 7:45am EST in the L4E neighborhood in Richmond Hill. People are WFH and kids can not connect to online school. What’s the situation and ETA to resolve. Unacceptable given people are dependent on you as an ISP.
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Harold Li (@HaroldLi) reported from Vaughan, Ontario@RogersHelps hi, I’ve DM’d your team now and still waiting for a response. Internet seems extremely slow and not connecting at the speed expected (in addition to cable cutting off and distorting). When will someone reach out?
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Steve Randall (@10Stever) reported from Markham, Ontario@lindsayisabel @Rogers @RogersHelps Not yet but it’s been slow. All the students hogging bandwidth learning this week
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Mbukhari (@nmool1) reported from Vaughan, Ontario@RogersHelps I’m not getting help in the DM I sent them the issue since December and I told them I’m using my phone data at home while the wifi is here but not working, the sent a technician he couldn’t do nothing another technician came he drew holes on the walls but still...
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Stephanie (@Stephy_72) reported from Vaughan, OntarioWe all have issues with companies and their lack of CS. However, the @RogersHelps Social Media team Krista,has been phenomenal with my acct. listened 2 my issues &corrected errors &moreover she followed up with me, twice and again after my bill is issued to me.#kristahelps
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jafarmirsalari #DeleteUber #deletelyft (@jafarmirsalari) reported from Whitchurch-Stouffville, Ontario@Rogers garbage service crappie ignite TV services poor internet and wifi at home!!! I had enough Monday morning first thing switching to Bell @RogersHelps #rogersoutage #RogersLetsNotTalkDay #Rogersinternet
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Icraessa (@RaessaFatima) reported from Markham, Ontario@RogersHelps Internet is not working in Markham, how long till we get our internet back? I see a Rogers Van outside.
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Glenn Steplock (@realStepy) reported from Richmond Hill, Ontario@RogersHelps 2:49pm Rogers down all over for 5 min or less
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ashwin kumar (@ashwinrayaprolu) reported from Markham, Ontario@RogersHelps my internet is Down for past 1 hour . Your service is always on hold
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Kerina (@kerina_14) reported@RogersHelps I've been trying to do this since May 14. Instead my plan automatically changed and my new bill is over 100$ more. Its not working and when I try and contact someone to make the change the chat ends or drops just as they are about to change it. Funny coincidence
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Dman (@mcmanus17) reported@RogersHelps The first time I reached out I was told it was an outage in our area. The other two times the service restored before I could connect to an agent.
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JMAK (@jmaandfriends) reported@RogersBiz @Rogers @RogersMediaPR Please secure your buildings - this is so terrible. I hope it’s not real but it looks very real!
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Ranjan Soni (@_RanjanSoni) reportedIs it just me or @Rogers has become really horrible with customer service. Was on chat for over 2 hours twice in one day and both times the chat ended when my turn was due. Tried calling them but was on hold for over 2 hours. Maybe it is time to let go of them & look elsewhere.
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Rick Austin🇨🇦 (@ChessStudio) reported@RogersHelps Your own outrage map says there is a service disruption that will be resolved in an hour. It's been saying that all day. It's now 1:15 am and there's still no service and it still says the service will be restored in an hour....
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Chemical Holly🍀 🇨🇦🇬🇧 🇺🇸 (@ChemicalHolly) reported@islgalwrites @Rogers we were told that a tech would take a couple of weeks (with no service), so my IT-Tech son diagnosed the problem, told the dude on the phone that he was qualified, to just give him the passwords and he'd fix it himself. HUGE NEGATIVE!! But our priority got bumped.
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a (@shynewsguy) reported@RogersHelps Thanks for the reply, I appreciate you! Issue is resolved now. Please provide feedback to Roger's that if a client's services are down, the client needs to be informed. Rogers outage map was not working and no info from phone/chat support or AI Anna. Customers left in the dark
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🦋 (@LeeLeeCDN) reported@Comwave @RogersHelps Huge fail… Old service disconnected before new modem arrived/ connected. Bed-bound mom’s only source of entertainment is tv. Can’t tether from phone becos Im going to the office to get work done that I expected do from home. No help from Comwave. Brutal.
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NickL (@nickl007) reported@RogersHelps Could be but sounds like you are saying that is considered acceptable service for the #1 network in Canada for which we pay very high monthly fees for.
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Your choice may not be mine & that's ok! 💙💚🌬 (@jmw52) reported@Rogers the downside of you now having the majority of broadband services to Canadians is that you have the shittiest customer service. Your agents might be okay but I'm sorry over an hour on hold to speak to an agent