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Rogers outages and service status in Whitchurch-Stouffville, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 2 outage signals in the last 24 hours around Whitchurch-Stouffville, including 2 direct reports.
  • The most common problems reported in this area mention Internet, TV, and E-mail.
  • The most recent signal from this area was received May 26, 8:49 PM EDT.
  • 64% Internet (64%)
  • 19% TV (19%)
  • 5% E-mail (5%)
  • 5% Wi-fi (5%)
  • 5% Phone (5%)
  • 2% Total Blackout (2%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Whitchurch-Stouffville, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Whitchurch-Stouffville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 27: Problems at Rogers

Rogers is having issues since 05:40 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Whitchurch-Stouffville, Ontario

The most recent Rogers outage reports came from the following cities: Newmarket, York, Richmond Hill, Pickering, Markham, Uxbridge, Vaughan, and Maple.

CityProblem TypeReport Time
Newmarket Internet 3 hours ago
Newmarket Internet 8 hours ago
York TV 3 days ago
Richmond Hill TV 3 days ago
Newmarket Internet 6 days ago
Richmond Hill TV 8 days ago

Nearby cities with recent reports

Newmarket

3 recent signals

3 hours ago
York

2 recent signals

3 days ago
Richmond Hill

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Whitchurch-Stouffville, Ontario

Latest outage, problems and issue reports in Whitchurch-Stouffville and nearby locations:

  • Rice8Patty
    PattyRice8 (@Rice8Patty) reported from Markham, Ontario

    @RogersHelps No cell, no connection on my cell started intermittently on Saturday full off on Sunday and now Monday. I for one will be demanding a rebate. Rogers your wireless charges are high we should not be experiencing these issues. Get it together. Cells are used for more then social

  • bender_077
    Pascal Brunet (@bender_077) reported from Whitchurch-Stouffville, Ontario

    Hey @RogersHelps , any idea when service will be restored in Stouffville, Ontario? It’s been 48 hrs. And your automated « support » bot is saying everything is good - reboot your modem… (tweeting from my BELL cel phone)

  • chriscenteno75
    Chris Centeno (@chriscenteno75) reported from Richmond Hill, Ontario

    @Rogers internet service has been down since 7:45am EST in the L4E neighborhood in Richmond Hill. People are WFH and kids can not connect to online school. What’s the situation and ETA to resolve. Unacceptable given people are dependent on you as an ISP.

  • realStepy
    Glenn Steplock (@realStepy) reported from Richmond Hill, Ontario

    @RogersHelps @MathesonStep My office saw a huge hit on Rogers traffic my team is all over the GTA and everyone on Rogers dropped @14:37hrs for 5 minutes or less. I had another outage at 11:18hrs too. @RogersHelps

  • drryangarcia
    Dr. Ryan Garcia (@drryangarcia) reported from Vaughan, Ontario

    @RogersHelps Its in regards to my wireless bill. An agent had agreed to not have me charged for overage fee due to a glitch in usage text alerts and my bill shows I was charged. No agent has been able to resolve the issue and I've called twice with no help.

  • harryleor
    Harry Leor (@harryleor) reported from Vaughan, Ontario

    @MattiHaapoja @RogersBiz Rogers's internet is slow

  • AntoninoLoMona1
    Alomo (@AntoninoLoMona1) reported from Vaughan, Ontario

    @RogersHelps got it back up for 2 mins but down again 😤 when will this BS stop!

  • 10Stever
    Steve Randall (@10Stever) reported from Markham, Ontario

    @lindsayisabel @Rogers @RogersHelps Not yet but it’s been slow. All the students hogging bandwidth learning this week

  • dirani24
    DelbarI (@dirani24) reported from Markham, Ontario

    @notachardonnay @Rogers Yes, seems like an extensive outage.

  • drryangarcia
    Dr. Ryan Garcia (@drryangarcia) reported from Vaughan, Ontario

    @Rogers your customer support is ridiculous. Tried resolving a billing issue and both agents hung up on me. Is this how you treat your customers? #rude #poorcustomerservice

  • aj_tk427
    Aj Jackson (@aj_tk427) reported from Aurora, Ontario

    @RogersHelps experincing internet connection issues in Aurora, are there known interruptions?

  • MsMAHall
    MHall (@MsMAHall) reported from Markham, Ontario

    @RogersHelps I keep losing wifi and my tv keeps shutting off. Please fix.

  • CodeWilliamson
    Mark Williamson (@CodeWilliamson) reported from Newmarket, Ontario

    @RogersHelps anything wrong with your anyplace tv service at the moment?

  • DaveGatsby
    DaveGatsby (@DaveGatsby) reported from Markham, Ontario

    @RogersHelps It is an awfully long time. It is also awful customer service for a long time loyal customer to experience, especially from your higher ups. I guess there is a long queue of people before me who have been scammed by @Rogers.

  • saraurowitz
    sara urowitz (@saraurowitz) reported from Aurora, Ontario

    @koodo @RogersHelps Jessica, a kind and polite customer service rep from @RogersHelps has set up an appointment for me with @Rogers to talk about moving my 3 numbers from @koodo @TELUS. @koodo you have some customer service catch up to do!

  • nmool1
    Mbukhari (@nmool1) reported from Vaughan, Ontario

    @RogersHelps worst mistake ever getting the ignite tv. Regret it so bad

  • thisisgeoffowen
    Geoff Owen (@thisisgeoffowen) reported from Richmond Hill, Ontario

    @Rogers @RogersHelps Getting really tired of my internet going up and down constantly. Apparently so is everyone else on here. When can we expect a stable connection? #rogersoutage #rogersdown

  • WillieHandler
    Willie Handler, Canadian humourist and author (@WillieHandler) reported from Vaughan, Ontario

    @QueenofCastoria @Rogers It's not just this. My wireless wasn't working this morning. My internet has been intermittent since the outage. They obviously are having issues.

  • RaessaFatima
    Icraessa (@RaessaFatima) reported from Markham, Ontario

    @Rogers Why is the internet not working on working hours in Markham. Really hard for those that are currently working from home.

  • PerryS33
    Perry Schwartz (@PerryS33) reported from Vaughan, Ontario

    @TSN_Sports @RogersHelps why does the Leafs broadcast on TSN keep freezing up on Rogers Ignite? No other channel is an issue so it’s not a wifi or box reset issue.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • bluesparky666
    FTP/ACAB 🍉 (@bluesparky666) reported

    I just switched my phone to Fizz from rogers and now pay 50% less. Just wanted to share. Im not going to answer your calls @Rogers, you can **** all the way off. Next up, @TELUS internet, your time is up *******.

  • BlueAndWhiteGuy
    Stuart (@BlueAndWhiteGuy) reported

    @Rogers Someone from Rogers Loyalty Department had better call me immediately on my cell that you have in your system immediately or I will go on a social media blitz to let anyone and everyone know what horrific customer service I have received from Rogers.

  • peter101s
    🇨🇦 Peter 🇨🇦 (@peter101s) reported

    @RogersHelps I’ve Had nothing but problems and contradictions dealing with Roger’s. I’m done being told to call here call there print my own label … you do your jobs and serve us, the customers. And if my deceased dads account has a balance with equipment not returned that’s YOUR PROBLEM

  • wheelgirl77
    Elizabeth Bryant (@wheelgirl77) reported

    @RogersHelps Still showing no outage at 90 Waller Street in Whitby but modem is still blinking yellow and I’ve heard from neighbours that their Internet and all their services are down too.

  • MikeDelpieroX
    Michael DelPiero (@MikeDelpieroX) reported

    @wheelgirl77 @RogersHelps @RogersHelps is an unverified AI chatbot account with no verification checkmark. It will keep sending scripted replies, but no one is actually going to call you back to help. If you want a real human response and actual accountability, file a complaint with the CCTS instead.

  • CrayCrayRules
    CrayCray (@CrayCrayRules) reported

    Why is my Rogers down again!! #rogers @Rogers

  • DanMac2014
    Dan (@DanMac2014) reported

    @MelissaLMRogers @TELUSsupport I’m with @Rogers, great service but all Canadian phone companies are just too expensive- yup, Canadians are definitely getting ripped off in comparison

  • joelien
    Joelien Jose (@joelien) reported

    @RogersHelps Outage in L5W 1H5 area. This happened last month too. Seems like a neighborhood issue and more widespread

  • sgomare
    Shankar Gomare (@sgomare) reported

    @Rogers i need emergency assistance

  • CanadaMate
    Free & Fair (@CanadaMate) reported

    @RogersHelps @Rogers what a disappointing experienced conversation with your top rep today. Never have i thought Roger's CS support level has gone to so low quality now What a terrible start of the day speaking to someone from Rogers this morning 👎