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Rogers outages and service status in Whitchurch-Stouffville, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Whitchurch-Stouffville, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Phone.
  • The most recent signal from this area was received May 13, 1:50 PM EDT.
  • 63% Internet (63%)
  • 18% TV (18%)
  • 10% Phone (10%)
  • 5% Total Blackout (5%)
  • 3% E-mail (3%)
  • 3% Wi-fi (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Whitchurch-Stouffville, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Whitchurch-Stouffville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 14: Problems at Rogers

Rogers is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Whitchurch-Stouffville, Ontario

The most recent Rogers outage reports came from the following cities: Richmond Hill, Markham, Newmarket, Pickering, York, Vaughan, Maple, and Uxbridge.

CityProblem TypeReport Time
Richmond Hill Phone 1 day ago
Markham Internet 2 days ago
Newmarket Internet 3 days ago
Markham Internet 3 days ago
Newmarket TV 4 days ago
Pickering Total Blackout 5 days ago

Nearby cities with recent reports

Markham

2 recent signals

2 days ago
Newmarket

2 recent signals

3 days ago
Richmond Hill

1 recent signals

1 day ago
Pickering

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Whitchurch-Stouffville, Ontario

Latest outage, problems and issue reports in Whitchurch-Stouffville and nearby locations:

  • drryangarcia
    Dr. Ryan Garcia (@drryangarcia) reported from Vaughan, Ontario

    @Rogers your customer support is ridiculous. Tried resolving a billing issue and both agents hung up on me. Is this how you treat your customers? #rude #poorcustomerservice

  • anthonychien
    Anthony Chien (@anthonychien) reported from Markham, Ontario

    @REWoman @One_Percent1 @Rogers Left #Rogers after their big internet outage last year. I am getting much better and more reliable internet service at Bell. The only regret is I should have done it sooner.

  • RaessaFatima
    Icraessa (@RaessaFatima) reported from Markham, Ontario

    @Rogers Why is the internet not working on working hours in Markham. Really hard for those that are currently working from home.

  • jrlbenedict
    Jarrel Benedict (@jrlbenedict) reported from Newmarket, Ontario

    There’s no home internet again, @RogersHelps. At this point, Rogers should be paying me. They charge exorbitant fees for awful services! It’s time the CRTC look into the big three telecommunications companies.

  • MariamJKarim
    Mariam J. Karim (@MariamJKarim) reported from York, Ontario

    @Rogers waited for 1 hour to cancel my home internet and the person disconnected. Wth?

  • khala_naturals
    Khala Naturals (@khala_naturals) reported from Vaughan, Ontario

    Well...another night of either choppy TV or no TV with our Ignite service. What's up @Rogers @RogersHelps ? It's getting a bit old paying for no services.

  • WillieHandler
    Willie Handler, Canadian humourist and author (@WillieHandler) reported from Vaughan, Ontario

    @RogersHelps Well it's still not working properly

  • la_hwang
    Larry Legend (@la_hwang) reported from Vaughan, Ontario

    @RogersHelps are you having another outage?!?

  • ashwinrayaprolu
    ashwin kumar (@ashwinrayaprolu) reported from Markham, Ontario

    @RogersHelps my internet is Down for past 1 hour . Your service is always on hold

  • andy_defreitas
    Andy de Freitas (@andy_defreitas) reported from Vaughan, Ontario

    @RogersHelps TV has been down for an hour and no one seems to know. Can’t get a reply to my DM at all!

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario

    @RogersHelps @ReaperOfBurgers I am curious as to how many service tickets I need to put in. This will be the 4th one. They refuse to actually come to the site and yet won't take my screenshots as proof of low speeds...."We found no problem" is the mantra.

  • aj_tk427
    Aj Jackson (@aj_tk427) reported from Aurora, Ontario

    @RogersHelps experincing internet connection issues in Aurora, are there known interruptions?

  • ReMaxAllStar
    Asif Khan (@ReMaxAllStar) reported from Markham, Ontario

    PSA @RogersBiz customers check your download and upload speeds by putting “Rogers speed test” in your browser. They are ripping you off. You aren’t getting the speed you pay for. Cancel and go to a real company. @RogersHelps is horrible too #internet #isp #rogerssucks

  • Therisa
    T. D'Amato (@Therisa) reported from Newmarket, Ontario

    @Rogers what is going on with services in the Newmarket area!?! I have no internet, no tv and no phone. This is a serious issue!!!

  • cdharvie
    christine harvie (@cdharvie) reported from Newmarket, Ontario

    Two hours on hold with @RogersBiz to be put on hold for someone who can help. This is the third time #ridiculous

  • Stephy_72
    Stephanie (@Stephy_72) reported from Vaughan, Ontario

    We all have issues with companies and their lack of CS. However, the @RogersHelps Social Media team Krista,has been phenomenal with my acct. listened 2 my issues &corrected errors &moreover she followed up with me, twice and again after my bill is issued to me.#kristahelps

  • progers71
    progers71 (@progers71) reported from Markham, Ontario

    @Rogers Only if you had decent service.

  • melbarsky
    Mel Barsky (@melbarsky) reported from Vaughan, Ontario

    @RogersHelps my friend pays $65 for Ignite500. When I called same day - I was offered $109. I have been a customer for >25 yrs and have multiple services. My friend 2 yrs & only internet. On the phone for 3 hrs with Rogers today and you hung up on me & didn’t call back. Pls call

  • MandaMakki
    Manda Makki (@MandaMakki) reported from Markham, Ontario

    @Rogers your service is pathetic! Our entire street has been having issues with their internet since Friday. We have opened several tickets to have the issue resolved, you have done nothing to fix this. When will this get resolved??

  • TORHABSFAN
    TORHABSFAN #FireBergevin (@TORHABSFAN) reported from Newmarket, Ontario

    @Rogers worked for 15 minutes and then it stop again. **** you guys. Thank God I'm home now and have the use of my @Bell internet.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • pacific0__
    speck (@pacific0__) reported

    @RogersHelps The payment arrangement should take priority over the autopayment. Thats how it worked with Telus and how it should be working with every network provider. However, given that you’re all the same anyways, can’t say I’m surprised. I will be exploring my options. Horrible 1st month

  • joeyboombats69
    joey (@joeyboombats69) reported

    @PercyStaffin @Garnet_2203 @Rogers I always vote green. We never win

  • CraigDeCraene
    Craig DeCraene (@CraigDeCraene) reported

    @RogersHelps Been down that road, they told me to switch to 3G or use my friends wifi… true story

  • Goatzel
    Josh (@Goatzel) reported

    @RogersHelps We’ve had the account for almost 5 years. We moved 2 weeks ago. And the issue started. Seems to be when they changed our address.

  • store189900
    . (@store189900) reported

    @RogersHelps I sent an email regarding a major billing error for my business account and haven’t received a response. I'm being billed for 2 lines at $396+ instead of the 1 line at $20 I signed up for. Can someone help me get this corrected? #Rogers #BillingError

  • laurenrjacobs
    ✡Lauren Jacobs✡ (@laurenrjacobs) reported

    @RogersHelps I'm trying to switch a mobile phone to wireless home phone (which still falls under mobile) and it's just impossible. Help please!

  • HOPP7727
    Hopp (@HOPP7727) reported

    @RogersHelps I'm stuck in an infinite login loop on my iPhone. I've cleared Safari, changed my password, and reinstalled the app. I need a technician to manually re-sync my Digital Identity and check for duplicate UID profiles.

  • UFO_Investigate
    New World Investigations (@UFO_Investigate) reported

    @Rogers fix your data!

  • crogGTA
    Chris (@crogGTA) reported

    @Rogers I'm a new customer within the last 3 months. I'm happy with my service. STOP CALLING ME AND ASKING TO ADD MORE. I. AM. NOT. INTERESTED. I've asked several times to be taken OFF your list and to STOP contacting me about it. Tonight's the third call in 3 days. HARASSMENT.

  • CarfreeHighway
    Captain Chaos (@CarfreeHighway) reported

    @Zilzal_Engage Unfortunately you are not allowed to ever cancel your Cable service - @Rogers