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Rogers outages and service status in Aurora, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Aurora, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jul 31, 7:03 PM EDT.
  • 59% Internet (59%)
  • 24% TV (24%)
  • 12% Wi-fi (12%)
  • 6% Phone (6%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Aurora, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Aurora, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 1: Problems at Rogers

Rogers is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Aurora, Ontario

The most recent Rogers outage reports came from the following cities: Markham, Newmarket, Vaughan, Richmond Hill, and Bradford West Gwillimbury.

CityProblem TypeReport Time
Markham Internet 17 hours ago
Markham Internet 2 days ago
Markham Internet 2 days ago
Newmarket TV 2 days ago
Vaughan Wi-fi 3 days ago
Vaughan Internet 4 days ago

Nearby cities with recent reports

Markham

3 recent signals

17 hours ago
Vaughan

3 recent signals

3 days ago
Newmarket

1 recent signals

2 days ago
Richmond Hill

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Aurora, Ontario

Latest outage, problems and issue reports in Aurora and nearby locations:

  • dan_aversa
    Daniel Aversa Marketing (@dan_aversa) reported from Vaughan, Ontario

    @Rogers we’ve been experiencing poor internet download and upload speeds lately. Can you help?

  • notsix
    Angela Naccarato (@notsix) reported from Vaughan, Ontario

    Hold on...trying to figure out Rogers Ignite since the end of January. Still doesn’t work and @Rogers @RogersHelps now states that there is an IGNITE WIFI PROMISE. - where they guarantee wall-to-wall wifi and “proactive monitoring” - can’t help but laugh this Saturday morning

  • WillieHandler
    Willie Handler, Canadian humourist and author (@WillieHandler) reported from Vaughan, Ontario

    Hey @Rogers my wireless, tv and internet service has been so bad this month that I should get a full month's credit.

  • WillieHandler
    Willie Handler, Canadian humourist and author (@WillieHandler) reported from Vaughan, Ontario

    @QueenofCastoria @Rogers It's not just this. My wireless wasn't working this morning. My internet has been intermittent since the outage. They obviously are having issues.

  • realStepy
    Glenn Steplock (@realStepy) reported from Richmond Hill, Ontario

    @RogersHelps so no updates on the widespread outage yesterday at 14:37hrs. Rogers outage map was a Red blob over the entire GTA

  • falu_f10
    Falu (@falu_f10) reported from Whitchurch-Stouffville, Ontario

    @RogersHelps been having lots issues with our internet service here in Stouffville this past month. Continued outages almost everyday. I’ve called in a few times and granted I got a few days credit but this is completely unacceptable. Not a happy customer

  • Stephy_72
    Stephanie (@Stephy_72) reported from Vaughan, Ontario

    @RogersHelps they actually don’t help! They told me myTv issues were at the green box on the street. While still paid them for no service, I called and spent hrs on hold.Troubled shooter my issue and told them, there is no Main Street issue, it’s the refurbished

  • TwinGirls0925
    Kimberly Ramrayka (@TwinGirls0925) reported from Vaughan, Ontario

    @Badshah_h @RogersHelps Agreed!! Some of us need our cell phone for work. My day is also thrown due to this! We are expected to pay high rates and on time regardless our situation but when **** hits the fan for them....they are more like oops it’s all fixed now sorry. 😡

  • RaessaFatima
    Icraessa (@RaessaFatima) reported from Markham, Ontario

    @Rogers Why is the internet not working on working hours in Markham. Really hard for those that are currently working from home.

  • SarinSunhil
    SS (@SarinSunhil) reported from Markham, Ontario

    @RockNRollCroll @RogersHelps Rogers uses Bell business connection to ensure their operations are reliable and do not go down frequently as their networkd

  • WREDC_Tony
    Tony LaMantia ICD.D (@WREDC_Tony) reported from Vaughan, Ontario

    @tyantzi @RogersHelps Anybody whose ever worked in tech support (me, back in the day) knows it's often a thankless gig, yet so critical to client retention.

  • MariamJKarim
    Mariam J. Karim (@MariamJKarim) reported from York, Ontario

    @Rogers waited for 1 hour to cancel my home internet and the person disconnected. Wth?

  • amandashulman
    amanda shulman (@amandashulman) reported from Richmond Hill, Ontario

    @RogersBiz very disappointed with ignite schedules and parental controls not working!! Cannot get anyone in technical support to figure out the issue!

  • 10Stever
    Steve Randall (@10Stever) reported from Markham, Ontario

    @lindsayisabel @Rogers @RogersHelps Not yet but it’s been slow. All the students hogging bandwidth learning this week

  • MandaMakki
    Manda Makki (@MandaMakki) reported from Markham, Ontario

    @Rogers your service is pathetic! Our entire street has been having issues with their internet since Friday. We have opened several tickets to have the issue resolved, you have done nothing to fix this. When will this get resolved??

  • Stephy_72
    Stephanie (@Stephy_72) reported from Vaughan, Ontario

    @RogersHelps Oh no we’re not playing that game.. I message you and you then tell me you can’t help, I need to call and stay on hold for 45m go through technical support to order pods.. and still wait 3-5 days

  • ngelsa
    Elsa Ng (@ngelsa) reported from Markham, Ontario

    @RogersHelps recently had my service change and recent bill didn't reflect that. Could you please help?

  • ashwinrayaprolu
    ashwin kumar (@ashwinrayaprolu) reported from Markham, Ontario

    @RogersHelps my internet is Down for past 1 hour . Your service is always on hold

  • craigfillmore
    Craig Fillmore (@craigfillmore) reported from Richmond Hill, Ontario

    @RogersHelps internet seems to be down in Richmond Hill

  • jafarmirsalari
    jafarmirsalari #DeleteUber #deletelyft (@jafarmirsalari) reported from Whitchurch-Stouffville, Ontario

    @Rogers garbage service crappie ignite TV services poor internet and wifi at home!!! I had enough Monday morning first thing switching to Bell @RogersHelps #rogersoutage #RogersLetsNotTalkDay #Rogersinternet

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • MrC_ELL
    Mr. C (@MrC_ELL) reported

    @RogersHelps what is wrong with your customer service? After 25 minutes waiting this morning I was able to order a new remote replacement. 2 hours later I receive an automated voicemail to call because they need more information. Now I have been on hold for 45 minutes.

  • CanadasLeafs
    Goug Dilmour (@CanadasLeafs) reported

    @CrissieC @Rogers I tried that as well but it is currently down.

  • NeilAnthonyLive
    Neil Anthony (@NeilAnthonyLive) reported

    @SteveD29 @RogersHelps They pulled that **** with me and I just kept ignoring them and they finally stop asking me for money.

  • Ryan3Luke
    Luker (@Ryan3Luke) reported

    @RogersHelps this is ridiculous that calling about no service and being told wait 3 days. It showed a repair was made and there is no outage. I’m telling you there is. #WhatdiscountDoIGet

  • Dkcdickson
    Dave Dickson (@Dkcdickson) reported

    @RogersHelps And I wait hours on hold with no help

  • zeal_mehta
    Zeall S. Mehhta (@zeal_mehta) reported

    @RogersHelps Your tech team is not able to even solve it they have been here multiple times. Is there anyone who can help?

  • CanadianPylon
    Orange Cone (@CanadianPylon) reported

    @TELUSsupport @Rogers @Bell Cancel with Telus. Horrific customer support/ understanding. They just cost me 80k on a mortgage renewal. My credit card for autopay had expired, and I missed it. I’ll own that. My account went 30 days over, and when I got that notification I immediately rectified it, paid in full, and put in an updated CC number. They outright refuse to take the late payment off my credit report for the mistake. I am 51 years old. NEVER one late payment ever. This dropped my credit score 86 points, and now on my upcoming mortgage renewal I cannot get the preferred banking rate as a result, and Telus outright refuses to help. I’ve been a loyal Telus customer for a decade paying 350+/month for all their service’s, and hold close to $100k in Telus stock and this is the treatment I am getting for an honest mistake. Use any other provider. I will make it my life’s mission to make sure nobody signs up with Telus going forward. Friends, family members and employees included. I’ve tagged Bell and Rogers on this so they can share it with others to use as marketing to win new customers and show how you don’t treat a long time customer.

  • HeartPatient105
    HeartPatientWaiting🦮 (@HeartPatient105) reported

    @LoveMy7Wood @Rogers @RogersHelps Tried the online chat with Brother Printers and they were useless. Certain types of support needed to be provided in different manners. Glad Rogers could help you. I had to dump them for lack of coverage in rural Alberta.

  • KarlRholoff
    KARLRholoff (@KarlRholoff) reported

    @TennisUpdates26 "PRESENTED BY @ROGERS" AKA the worst company in canada

  • NanananaBrown
    me 🇨🇦🇺🇦 (@NanananaBrown) reported

    @RogersHelps Your customer service is the worst of the worst. I was at a Roger's store yesterday and they helped me send an email to the complaints department. Said they would contact me in 24hrs. I was at the store yesterday morning and still no callback 😡😡😡😡😡😡😡😡😡