Rogers Outage in Aurora, Ontario

@Rogers @RogersBiz @RogersHelps I work for a delivery partner. Lost a whole day income on April 19th during network outage . How am I getting compensated?

@ScottFoxonair $100 credit to each customer -on hold with Rogers - probably for 25 mins!!! Businesses should be compensated #911 #rogersoutage @Rogers

@Rogers @RogersHelps @INTERPOL_HQ Do some mobile phone cases cause more damage than help? Do they block features and cause phones to overheat? Can magnets, etc. damage the phone, etc.? Can someone add something "special" to hack your phone, steal your services, etc.?

@Rogers Are we going to be compensated. I was without service from When I woke up at 5am till 7pm.

@RogersHelps @Rogers Is it a cyber incident?

The entire country hasn’t had service all day you retards @RogersHelps how is that even possible

@Rogers why still no service? Definitely not an “intermittent outage”. From when I woke up this morning until now, I have had zero service. Luckily my work phone is with @Bell. Looks like it may be time to switch.

@Rogers 416 area mobile has been completely offline today and work is impacted. When is the service getting restored?

Hey @Rogers GET YOUR **** TOGETHER! For the amount of money y’all make this should’ve been handled already.

Dear @Rogers there is nothing intermittent about the outage. It’s not ‘some’ people that are impacted. ITS EVERYONE. Lost network at 2 am. It’s now 6.21pm ET.

@CBCToronto How about the media report for what it actually is, it’s not intermittent service interruptions, it’s been down since 1am and @RogersHelps had said very little to let the millions of people know when they can expect this nationwide outage will be fixed.

@Rogers there better be some sort of rebate or discount for this ****. @RogersHelps

@Rogers how long is this outage? Not helpful when one is seeking employment during a pandemic. I assume my bill will be comped this month? This is embarrassing

I still have NO cell service or data!! @Rogers @RogersHelps #rogersoutage #rogersdown When will this be fixed?!

Back to the #shelterlife, if Rogers would bother to restore services so I could call one. Guess it’s the streets for the night. Thank god for free wifi am I right. @Rogers figure your **** out

@Rogers Maybe fix your phone service before you start running ads about something I need service to use

@RogersHelps Still no @fido service! What is happening here?

@Rogers worked for 15 minutes and then it stop again. **** you guys. Thank God I'm home now and have the use of my @Bell internet.

@RogersHelps This has become beyond ridiculous!!’ Restore my service immediately or at the very least release a statement telling us WTF is going on and why??

No service for your customers all day. I expect my credit on my next (extortionate) bill, @Rogers @RogersHelps

@Rogers .Did you put our conversation into a linked thread because I referenced the CRTC? This is how you treat loyal customers? Good to know. Go ahead. Do whatever you said you would do because it doesn’t really matter, you just want the money!

@RogersHelps do you have an ETA on the current Toronto outage?

@RogersHelps Rogers doesn't have a prosperous future. Decades of poor customer service, monopolization and massive margins has built massive customer resentment. As modern services like Starlink come online, and cell service is commoditized your customers will leave in droves. Loyalty = 0.

@RogersHelps why ******** is the internet service so horrible? my internet has been out for like 4 hours!

So, @Rogers , how come your customer representatives are misinforming clients and over charging them? It has happened with me and now it's happening with my friend. This is so disappointing.

@RogersHelps So instead of calling me offering compensation for the unacceptable interruption on Monday @Rogers calls and offers me an upgrade in my package for 64$ more a month what in the actual **** is going on with your company

@RogersHelps Horrible service all around I’m done with Rogers , I’m sure you can see what kind of plan I have and that you can tell me my credit but just like your services you guys are shady all I have left with Rogers is my cell phone and I will be switching that to bell too

@MasterSquid_ @RogersHelps Help him frag out and be pog don’t be cringe

@warrhaul @RogersHelps yo beast, im trying to frag out live, but your internet service is not poggers atm. Help me please

@RogersHelps yo im trying to frag out, but your internet service is not poggers atm