Rogers

Rogers Outage Report in Aurora, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Aurora, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Aurora and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Aurora, Ontario 02/13/2026 09:00

February 13: Problems at Rogers

Rogers is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Aurora, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Newmarket, Richmond Hill, Markham, Maple, Stouffville, Vaughan, East Gwillimbury and Bradford West Gwillimbury.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto E-mail
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Aurora, Ontario

Latest outage, problems and issue reports in Aurora and nearby locations:

  • _atchuthan Atchuthan L (@_atchuthan) reported from Toronto, Ontario

    Been on the line with them for 2 hours now, only to tell me something they could have in 10 minutes. Completely unacceptable! Clearly they don't value a customer's time at all! @Rogers

  • nmool1 Mbukhari (@nmool1) reported from Vaughan, Ontario

    @RogersHelps worst mistake ever getting the ignite tv. Regret it so bad

  • pmisir Praan Misir (@pmisir) reported from Toronto, Ontario

    Just when I thought my @RogersHelps internet was back, it goes down again.

  • ChrisLoganHomes Chris Logan (@ChrisLoganHomes) reported from Toronto, Ontario

    @RogersHelps with so many low income people out of work why don’t you add as live agents so those with issues don’t have to wait nearly an hour to talk with someone. Or modernize and call us back when an agent is available? @RogersNoHelp

  • _atchuthan Atchuthan L (@_atchuthan) reported from Toronto, Ontario

    Been on the line with them for 2 hours now, only to tell me something they could have in 10 minutes. Completely unacceptable! Clearly they don't value a customer's time at all! @RogersHelps

  • datachick Karen López (@datachick) reported from Toronto, Ontario

    Thank you, @RogersHelps for sending Daniel to fix my cut cable service. He was polite, respectful, and really wanted me to be happy with the experience. My internet is working and I can get back to work.

  • John_Size John Size (@John_Size) reported from Toronto, Ontario

    Has @rogers been hacked? Internet is weird and warnings are popping up that look like scammers. All phones so it’s not a one machine problem.

  • datachick Karen López (@datachick) reported from Toronto, Ontario

    Hi @RogersHelps Jasan in support was fantastic in helping me provide feedback on the technician I just ordered out of my home. She was able to rebook another service call and to ensure he was not assigned to it. She needs a raise!

  • Joe_Mazzei Joe Mazzei (@Joe_Mazzei) reported from Toronto, Ontario

    @BrockMarshall9 @Rogers And you’re an engineer. Imagine the rest of us trying to deal with technical issues.

  • ryandrewjohnson Ryan Johnson (@ryandrewjohnson) reported from Toronto, Ontario

    @RogersHelps currently experiencing an outage in East York M4B3C6

  • DianeFisico Diane Fisico (@DianeFisico) reported from Toronto, Ontario

    @RogersHelps after waiting 1h20 minutes on hold, I get a newbie that was of zero assistance in resolving my sudden $25 bill increase... Rogers did not help! #RogersIgnite

  • madrasgolti dinaker (@madrasgolti) reported from Toronto, Ontario

    @RogersHelps tryin to reach customer care fr problem 3 hours for 3 days no answer. Decided to cancel, ur showroom doesn accept cancellation, returned the modem 3 days ago again waiting everyday fr 2 hours to cancel. I’ve been paying w/o using ur service. Is this right in any way?

  • TheScottyM75 Scotty75Martin (@TheScottyM75) reported from Richmond Hill, Ontario

    @Rogers #Twitter what is happening with the internet service in Richmond Hill yesterday and today? I pay for 5G but this service is failing.

  • jhndryl John Daryl (@jhndryl) reported from Toronto, Ontario

    @RogersHelps Guys i need your help! @RogersHelps

  • RiTweetR Ri (@RiTweetR) reported from Toronto, Ontario

    Having another terrible experience with @Rogers. Sitting on hold for the third time for a simple question.

  • meganksimpson Meg Simpson, MA, RN (@meganksimpson) reported from Toronto, Ontario

    @RogersHelps worst experience switching over to Rogers and trying to get fees I was NEVER told about waived off my bill.

  • Drey876 Yani (@Drey876) reported from Toronto, Ontario

    With their loyal customer bs @Rogers

  • redgate13 MISA T (@redgate13) reported from Toronto, Ontario

    @RogersHelps The message does not interrupt the programming — the program doesn’t get stuck — but the message appears at the top of the screen while the program plays. Will unplugging both the power and coax cable, and then plugging back in, actually help? Why does this resolve the issue?

  • DaveGatsby DaveGatsby (@DaveGatsby) reported from Markham, Ontario

    @RogersHelps It is an awfully long time. It is also awful customer service for a long time loyal customer to experience, especially from your higher ups. I guess there is a long queue of people before me who have been scammed by @Rogers.

  • krinal Krinal Mehta 🇮🇳🇨🇦 (@krinal) reported from Toronto, Ontario

    @RogersHelps Hi team, both Ignite and Mobile data are giving me poor speeds this morning. Any issues in the M4W area? Ignite: 2 Mbps Tethered phone data: 700 Kbps

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Jenchiugreendr1 Jenchiugreendragon (@Jenchiugreendr1) reported

    @Canucks @Rogers Garbage is garbage! No other better word to describe this home team!

  • itOKimALimoDrvr Lake N Canuckfan (@itOKimALimoDrvr) reported

    @Canucks @Rogers Stop making stupid mistakes!

  • yurkshirelad YurkshireLad (@yurkshirelad) reported

    @RogersHelps I don't need the FAQ thanks. I know the service is unreliable/inconsistent.

  • slaunder whoud (@slaunder) reported

    @Rogers Goodbye. You have demonstrated the death of good governance in corporate Canada. I guess Shaw deal is dead. Blue chip to horse ****.

  • tgshepherdvan MockingbirdNation is Fully Vaccinated (@tgshepherdvan) reported

    @rogers Hey, you guys apparently screwed up the labels on new shipments, so Fed Ex refused to release my phone to me, and customer service has now hung up on me twice after 4 transfers. For this I pay you a fortune every month?

  • ahkautz Andrew Kautz (@ahkautz) reported

    Hey @rogers @RogersHelps Stop charging me for Roam Like Home when I haven’t left Canada in over 2 years. While you’re at it, try actually staffing your Customer Service offices so that when we call or Live Chat we can actually reach someone.

  • homie__h Holly Crozier (@homie__h) reported

    @RogersHelps Currently 3 but also wasn’t working when I had full reception. I’m at work and have never had this issue before yesterday.

  • davesbarnett Dave Barnett (@davesbarnett) reported

    @RogersHelps y'all wanna fix our internet or nah because @cjriot and I had this problem for a month, we were told that someone was coming to fix this issue yesterday and no one showed up... If this is the promise you keep to customers, I'm disgusted.

  • Hippified_22 Hayley Krajewski-Williamson (@Hippified_22) reported

    Man @Rogers is one disaster after another, no wonder the service is ****. Been waiting months for someone to fix their **** on our road, has anyone come? NOPE! Pay monthly for services that work less then half. Next time I call I will be demanding they pay us for our troubles!

  • Mijumaru12151 Mijumaru1215 (@Mijumaru12151) reported

    @RogersHelps My home internet is down for over 24 hours since Friday, I already book a technician scheduled on Monday, I want to know is there an outage in Nepean area or is it just me?