Rogers outages and service status in Aurora, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 1 outage signal in the last 24 hours around Aurora, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Apr 15, 2:53 AM EDT.
- Internet (69%)
- TV (12%)
- Wi-fi (10%)
- Total Blackout (5%)
- E-mail (2%)
- Phone (2%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Aurora, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Aurora, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 15: Problems at Rogers
Rogers is having issues since 12:00 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Aurora, Ontario
The most recent Rogers outage reports came from the following cities: Markham, Richmond Hill, Newmarket, York, Vaughan, Bradford West Gwillimbury, Bradford West Gwillimbury, Maple, Purpleville, Kleinburg Station, and King City.
| City | Problem Type | Report Time |
|---|---|---|
 Markham
|
Internet | 26 minutes ago |
|
Markham
|
Internet | 2 days ago |
|
Richmond Hill
|
Internet | 2 days ago |
|
Newmarket
|
Internet | 4 days ago |
|
Newmarket
|
Internet | 5 days ago |
|
Markham
|
Internet | 6 days ago |
Nearby cities with recent reports
3 recent signals
2 recent signals
1 recent signals
Community Discussion
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Rogers Issues Reports Near Aurora, Ontario
Latest outage, problems and issue reports in Aurora and nearby locations:
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Stephanie (@Stephy_72) reported from Vaughan, Ontario@RogersHelps they actually don’t help! They told me myTv issues were at the green box on the street. While still paid them for no service, I called and spent hrs on hold.Troubled shooter my issue and told them, there is no Main Street issue, it’s the refurbished
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Jason Sordi (@carrera_77) reported from Purpleville, Ontario@RogersHelps hi I have an old cable box on my property that’s falling over on to my fence.I thought its Bell’s but they confirmed it’s urs. I’ve called your customer support & keep getting bounced around. can you give me the # for the department that looks after this equipment?
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Kelvin Young (@IAmKelvinYoung) reported from Markham, Ontario@RogersHelps Is there an internet outage in Markham right now? Modem went offline about half an hour ago
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Willie Handler, Canadian humourist and author (@WillieHandler) reported from Vaughan, Ontario@RogersHelps Well it's still not working properly
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Scotty75Martin (@TheScottyM75) reported from Richmond Hill, Ontario@Rogers #Twitter what is happening with the internet service in Richmond Hill yesterday and today? I pay for 5G but this service is failing.
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Lovedeep Singh (@Lovedee14492508) reported from East Gwillimbury, OntarioRogers Network down since last night. Please fix it ASAP it’s causing problems now. @Rogers
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Robert Mobilio (@RobertMobilio) reported from Vaughan, Ontario@UPSHelp_CA, @Brightstar, @RogersHelps — absolute atrocious customer experience with what is supposed to be a replacement phone delivery. Delivery was to arrive yesterday. No signs.. no help being offered until next week. “Investigation” to be launched ...while we wait..terrible
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Tom Delios (@tdelios) reported from Markham, Ontario@RogersHelps my ignite service for cable, internet and phone is down .. any idea when it will be up ?
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Carlo Gon (@CarloGon) reported from Vaughan, Ontario@RogersHelps It's the last thing you want us to experience? REALLY??? We have so many tickets and technicians coming and trying to figure out the issue. Nobody can. There is at least one ongoing ticket. Some technical support staff are kind and considerate. Others are terrible.
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Scotty75Martin (@TheScottyM75) reported from Richmond Hill, Ontario@RogersHelps Bathurst and Jefferson might be one of the worst places for a good wifi signal. #why #signalsucks
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Tony LaMantia ICD.D (@WREDC_Tony) reported from Vaughan, Ontario@tyantzi @RogersHelps Anybody whose ever worked in tech support (me, back in the day) knows it's often a thankless gig, yet so critical to client retention.
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ashwin kumar (@ashwinrayaprolu) reported from Markham, Ontario@RogersHelps my internet is Down for past 1 hour . Your service is always on hold
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Angela Naccarato (@notsix) reported from Vaughan, OntarioHold on...trying to figure out Rogers Ignite since the end of January. Still doesn’t work and @Rogers @RogersHelps now states that there is an IGNITE WIFI PROMISE. - where they guarantee wall-to-wall wifi and “proactive monitoring” - can’t help but laugh this Saturday morning
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MHall (@MsMAHall) reported from Markham, Ontario@RogersHelps I keep losing wifi and my tv keeps shutting off. Please fix.
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Stephanie (@Stephy_72) reported from Vaughan, Ontario@RogersHelps Oh no we’re not playing that game.. I message you and you then tell me you can’t help, I need to call and stay on hold for 45m go through technical support to order pods.. and still wait 3-5 days
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Willie Handler, Canadian humourist and author (@WillieHandler) reported from Vaughan, Ontario@QueenofCastoria @Rogers Yeah I'm paying for this garbage.
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Domenico Vitale (@DomVitale63) reported from Markham, OntarioI agree that #internet speed and service is bad in my residential area in York Region. @RogersHelps @FidoSolutions @Fidomobile are NOT cooperative when having to solve #internet issues.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Merhawi Yohannes (@Merhawi200) reported@RogersHelps I’ve spent over 130 minutes on calls across 3 days and spoke to 6 different agents about a $460 charge I never used. No resolution, just getting transferred and hung up on. Can someone actually fix this?
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David Cortesi (Toronto Wise Guy) (@YYZ_GY) reported@MLBNetwork @RogersHelps I was just about to try resetting my boxes, but I noticed it's doing the same thing on the Xfinity app. It's a universal problem - not localized to my box(es). Any plans to rectify this as I feel like I'm wasting money on programming I can't fully enjoy?
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Uncle June (@Chessongrass1) reported@MapleLeafs @Rogers wtf is this…. Like seriously
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ziya yildirim (@ziya_yildirim) reported@RogersHelps I have already spent months trying to resolve this via phone. The account is sent to collections despite a formal CCTS resolution (#COMP-01368301) and equipment return. I will not spend more time on hold. I expect @Rogers to fix their internal error and withdraw the account from collections IMMEDIATELY. My next update will be to @CCTS_CPRST that Rogers is failing to follow the process.
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Angela Ibach INT (@a_bi30) reportedSo, after complaining on here about the constant increase in prices and 25% increase for the two services in less than 2 years.....forward a month and price up again!!! @Rogers can we talk crap....oh we have hard times, things cost more is your sob story with your major profits
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Pain (@16tobeijing) reportedORGANIZATION FIRST **** HOW THE PLAYERS FEEL SIT THE STUPID ******** @keithpelly @rogers @MLSE
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Alireza Assadi (@assadiAlireza) reported@Rogers Waiting 30+ minutes—twice in one day—to reach Rogers Communications support is unacceptable. As you grow, customer service needs to improve.
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travisrenney (@travisrenney) reported@RogersHelps Answer the phone in the call centre. Have an objective to have hold times of less and three to five minutes. Being on hold literally for hours is the worst customer service ever. Customers don’t need new packages, deals offers, advertising. Investment in customer support.
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Nicole (@DiceNine) reported@RogersHelps been on hold for over 40 minutes with business support. My phones are not accepting incoming calls. Rebooted the system, unplugged each line, is there an outage? Burnaby BC
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MO (@mkmaster0003) reported@Rogers @RogersHelps Im very disappointed here with your service my home wifi had been down for 2 days and called for help and still not working a technician came change few wires and said it was a back end problem why am I paying bill if im not getting my service working