Rogers outages and service status in Aurora, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Rogers generated 2 outage signals in the last 24 hours around Aurora, including 2 direct reports.
The most common problems reported in this area mention Internet, TV, and Wi-fi.
The most recent signal from this area was received Apr 19, 12:15 PM EDT.

Internet (64%)
TV (21%)
Wi-fi (10%)
E-mail (3%)
Total Blackout (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Aurora, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Aurora, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Aurora	Baseline
Apr 18, 9:20 PM EDT	0	0	0
Apr 18, 9:40 PM EDT	0	0	0
Apr 18, 10:00 PM EDT	0	0	0
Apr 18, 10:20 PM EDT	0	0	0
Apr 18, 10:40 PM EDT	0	0	0
Apr 18, 11:00 PM EDT	0	0	0
Apr 18, 11:20 PM EDT	0	0	0
Apr 18, 11:40 PM EDT	0	0	0
Apr 19, 12:00 AM EDT	0	0	0
Apr 19, 12:20 AM EDT	0	0	0
Apr 19, 12:40 AM EDT	0	0	0
Apr 19, 1:00 AM EDT	0	0	0
Apr 19, 1:20 AM EDT	0	0	0
Apr 19, 1:40 AM EDT	0	0	0
Apr 19, 2:00 AM EDT	0	0	0
Apr 19, 2:20 AM EDT	0	0	0
Apr 19, 2:40 AM EDT	0	0	0
Apr 19, 3:00 AM EDT	0	0	0
Apr 19, 3:20 AM EDT	0	0	0
Apr 19, 3:40 AM EDT	0	0	0
Apr 19, 4:00 AM EDT	0	0	0
Apr 19, 4:20 AM EDT	0	0	0
Apr 19, 4:40 AM EDT	0	0	0
Apr 19, 5:00 AM EDT	0	0	0
Apr 19, 5:20 AM EDT	0	0	0
Apr 19, 5:40 AM EDT	0	0	0
Apr 19, 6:00 AM EDT	0	0	0
Apr 19, 6:20 AM EDT	0	0	0
Apr 19, 6:40 AM EDT	0	0	0
Apr 19, 7:00 AM EDT	0	0	0
Apr 19, 7:20 AM EDT	0	0	0
Apr 19, 7:40 AM EDT	0	0	0
Apr 19, 8:00 AM EDT	0	0	0
Apr 19, 8:20 AM EDT	0	0	0
Apr 19, 8:40 AM EDT	0	0	0
Apr 19, 9:00 AM EDT	0	0	0
Apr 19, 9:20 AM EDT	0	0	0
Apr 19, 9:40 AM EDT	0	0	0
Apr 19, 10:00 AM EDT	0	0	0
Apr 19, 10:20 AM EDT	0	0	0
Apr 19, 10:40 AM EDT	0	0	0
Apr 19, 11:00 AM EDT	0	0	0
Apr 19, 11:20 AM EDT	0	0	0
Apr 19, 11:40 AM EDT	0	0	0
Apr 19, 12:00 PM EDT	0	0	0
Apr 19, 12:20 PM EDT	0	0	0
Apr 19, 12:40 PM EDT	0	0	0
Apr 19, 1:00 PM EDT	0	0	0
Apr 19, 1:20 PM EDT	0	0	0
Apr 19, 1:40 PM EDT	0	0	0
Apr 19, 2:00 PM EDT	0	0	0
Apr 19, 2:20 PM EDT	0	0	0
Apr 19, 2:40 PM EDT	0	0	0
Apr 19, 3:00 PM EDT	0	0	0
Apr 19, 3:20 PM EDT	0	0	0
Apr 19, 3:40 PM EDT	0	0	0
Apr 19, 4:00 PM EDT	0	0	0
Apr 19, 4:20 PM EDT	0	0	0
Apr 19, 4:40 PM EDT	0	0	0
Apr 19, 5:00 PM EDT	0	0	0
Apr 19, 5:20 PM EDT	0	0	0
Apr 19, 5:40 PM EDT	0	0	0
Apr 19, 6:00 PM EDT	0	0	0
Apr 19, 6:20 PM EDT	0	0	0
Apr 19, 6:40 PM EDT	0	0	0
Apr 19, 7:00 PM EDT	0	0	0
Apr 19, 7:20 PM EDT	0	0	0
Apr 19, 7:40 PM EDT	0	0	0
Apr 19, 8:00 PM EDT	0	0	0
Apr 19, 8:20 PM EDT	0	0	0
Apr 19, 8:40 PM EDT	0	0	0
Apr 19, 9:00 PM EDT	0	0	0
Apr 19, 9:20 PM EDT	0	0	0

April 20: Problems at Rogers

Rogers is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Aurora, Ontario

The most recent Rogers outage reports came from the following cities: King, Markham, Newmarket, Richmond Hill, York, Vaughan, Bradford West Gwillimbury, Bradford West Gwillimbury, Maple, Purpleville, Kleinburg Station, and King City.

City	Problem Type	Report Time
King	Internet	9 hours ago
Markham	TV	13 hours ago
King	TV	2 days ago
Markham	TV	3 days ago
Newmarket	Internet	4 days ago
Markham	Internet	5 days ago

Nearby cities with recent reports

Markham

4 recent signals

13 hours ago

King

2 recent signals

9 hours ago

Newmarket

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Aurora, Ontario

Latest outage, problems and issue reports in Aurora and nearby locations:

Michael Liut (@MichaelLiut) reported 6 minutes ago from Richmond Hill, Ontario
@Rogers @RogersHelps another outage of Internet, TV, and Cable. I’m incredibly frustrated with your #unreliable “services”…
Jamie Maltman #Play365 (@jmaltman) reported 7 minutes ago from Richmond Hill, Ontario
@RogersHelps cable and Internet down in Richmond Hill ON
T. D'Amato (@Therisa) reported 9 minutes ago from Newmarket, Ontario
It’s ironic that your systems for sending me my bill today seem just fine @Rogers but I have no cell phone service. Appears to be time to shop around.
Stephanie (@Stephy_72) reported 10 minutes ago from Vaughan, Ontario
@RogersHelps I’m amazed at the PRIVACY BREACH, when I receive someone else’s email and home address!!! Who’s running Rogers? Joe Natalie have you any clue to ur promise on improving customer service?
Timmy Martini (@TimmyMartini) reported 13 minutes ago from Bradford West Gwillimbury, Ontario
@RogersHelps Back down again in Bradford, ON you scum bags
Scotty75Martin (@TheScottyM75) reported 16 minutes ago from Richmond Hill, Ontario
@Rogers #Twitter what is happening with the internet service in Richmond Hill yesterday and today? I pay for 5G but this service is failing.
Muhammad Siddiqui (@Mohsidiqui) reported 19 minutes ago from Markham, Ontario
@Rogers Once more rogers down again since 7 PM and counting. Freedom's Data to the rescue..... #rogersdown #Rogersinternet #rogersoutrage
Mark Williamson (@CodeWilliamson) reported 30 minutes ago from Newmarket, Ontario
@RogersHelps anything wrong with your anyplace tv service at the moment?
Glenn Steplock (@realStepy) reported 39 minutes ago from Richmond Hill, Ontario
@RogersHelps so no updates on the widespread outage yesterday at 14:37hrs. Rogers outage map was a Red blob over the entire GTA
Travel Jason’s Way (@TravelJasonsWay) reported 40 minutes ago from Vaughan, Ontario
@Rogers why is service down again?????
Willie Handler, Canadian humourist and author (@WillieHandler) reported 45 minutes ago from Vaughan, Ontario
@QueenofCastoria @Rogers Yeah I'm paying for this garbage.
MHall (@MsMAHall) reported 47 minutes ago from Markham, Ontario
@RogersHelps I keep losing wifi and my tv keeps shutting off. Please fix.
Asif Khan (@ReMaxAllStar) reported 48 minutes ago from Markham, Ontario
PSA @RogersBiz customers check your download and upload speeds by putting “Rogers speed test” in your browser. They are ripping you off. You aren’t getting the speed you pay for. Cancel and go to a real company. @RogersHelps is horrible too #internet #isp #rogerssucks
Glenn Steplock (@realStepy) reported 48 minutes ago from Richmond Hill, Ontario
@RogersHelps 2:49pm Rogers down all over for 5 min or less
Pascal Brunet (@bender_077) reported 48 minutes ago from Whitchurch-Stouffville, Ontario
Hey @RogersHelps , any idea when service will be restored in Stouffville, Ontario? It’s been 48 hrs. And your automated « support » bot is saying everything is good - reboot your modem… (tweeting from my BELL cel phone)
amanda shulman (@amandashulman) reported 53 minutes ago from Richmond Hill, Ontario
@RogersBiz very disappointed with ignite schedules and parental controls not working!! Cannot get anyone in technical support to figure out the issue!
Phil w. Tequila (@LiteBlCollarWkr) reported 55 minutes ago from Markham, Ontario
@RogersHelps 24 hour support-just not 24 hours in a row......
Geoff Owen (@thisisgeoffowen) reported 57 minutes ago from Richmond Hill, Ontario
@Rogers @RogersHelps Getting really tired of my internet going up and down constantly. Apparently so is everyone else on here. When can we expect a stable connection? #rogersoutage #rogersdown
Jason Sordi (@carrera_77) reported 57 minutes ago from Purpleville, Ontario
@RogersHelps hi I have an old cable box on my property that’s falling over on to my fence.I thought its Bell’s but they confirmed it’s urs. I’ve called your customer support & keep getting bounced around. can you give me the # for the department that looks after this equipment?
Dr. Ryan Garcia (@drryangarcia) reported 59 minutes ago from Vaughan, Ontario
@RogersHelps Its in regards to my wireless bill. An agent had agreed to not have me charged for overage fee due to a glitch in usage text alerts and my bill shows I was charged. No agent has been able to resolve the issue and I've called twice with no help.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

Pain (@16tobeijing) reported 3 minutes ago
ORGANIZATION FIRST **** HOW THE PLAYERS FEEL SIT THE STUPID ******** @keithpelly @rogers @MLSE
Ex boyfriend🤽🏽‍♂️ (@corbykafui) reported 6 minutes ago
@RogersHelps as a rep from rogers shouldn’t you be the one facilitating something like that after a customer has told you he reached out 4 times and nothing was done. You see why i say you guys don’t reward loyalty
Chris P Bacon (@pozpiggy86) reported 9 minutes ago
Who needs a boyfriend when you have a perfectly good @Rogers line willing to go down on you all the time? I thought switching to Rogers would help with my problems, but apparently, I was wrong! #CRTC
Midday Vtuber- 2.0 coming! (@JMMidday) reported 9 minutes ago
@RogersHelps I think if you read the conversation between me and the rogers specialist you would understand I've already been helped, so I already know the options are terrible
Charlotte Clarkson (@starbarry) reported 10 minutes ago
@RogersHelps is there an issue with the MyRogers (Shaw) app and the MyRogers together with Shaw website? When I try to access either the app or the website nothing loads.
David Cortesi (Toronto Wise Guy) (@YYZ_GY) reported 11 minutes ago
@MLBNetwork @RogersHelps I was just about to try resetting my boxes, but I noticed it's doing the same thing on the Xfinity app. It's a universal problem - not localized to my box(es). Any plans to rectify this as I feel like I'm wasting money on programming I can't fully enjoy?
CanucksFan (@CanucksFan5335) reported 11 minutes ago
@Lotto6445151 @Canucks @Rogers Why would Boeser go to New York, when they are equally as bad as the Canucks with a worse future 😭
Chris P Bacon (@pozpiggy86) reported 16 minutes ago
@Rogers, please hire tech support reps who actually know what they are doing and don't remain silent for minutes at a time.
SAMIR PANDYA (@ss_pandya) reported 17 minutes ago
This is @Rogers service for you friends. Zero network since 3 hours, no response on calls, and chat queue number is 80! Kudos to all of us who pay three times the US prices in Canada for such a wonderful service! Way to go @Bell and @virginmobileusa !
tuart onkhouse (@onkhouse) reported 18 minutes ago
@RogersHelps i cant find any info about my account or plan not even a welcome email how rude!