Rogers Outage Report in Aurora, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Aurora, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Aurora and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 26: Problems at Rogers
Rogers is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Aurora, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Markham, Richmond Hill, Newmarket, Vaughan, Bradford West Gwillimbury, Stouffville, Maple, King and York.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Aurora, Ontario
Latest outage, problems and issue reports in Aurora and nearby locations:
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Lisa Booth, Travel Beyond the Ordinary
(@Lisa_Travel_Now) reported
from
Toronto, Ontario
@Rogers, sent a collection ltr via Canada Post for my parents overdue home phone. I NEVER rec'd an invoice! Apparently invoices were changed to online from paper & sent to an unmonitored Rogers email without the POAs concurrence!!!
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@RogersHelps I hope so. I was a very happy loyal customer until I tried to upgrade my TV/Internet/Home Phone and smartphone in the last month. Perhaps tell chat reps & first line responders to stop pretending they're retentions and offer the best deals.
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@RogersHelps I exchanged email messages with someone about another bad experience recently.
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Amanda Mac Naughtan
(@ANaughtan) reported
from
Toronto, Ontario
@RogersHelps services down in guildwood area of toronto. Please confirm.
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🅼🅴🆉
(@MesmorizedTTV) reported
from
Toronto, Ontario
Ive been having some crazy latency issues the past week @Rogers assures me everything is good. But every game I have is unplayable due to unreasonably high ping. Most videos I watch buffer for minutes at a time, why am I paying for your best internet package. SMFH
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Domenico Vitale
(@DomVitale63) reported
from
Markham, Ontario
I agree that #internet speed and service is bad in my residential area in York Region. @RogersHelps @FidoSolutions @Fidomobile are NOT cooperative when having to solve #internet issues.
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Seán O’Shea
(@ConsumerSOS) reported
from
Toronto, Ontario
@tweetsforteetz @dmac_79 @RogersHelps And almost every rep has discretion. Almost. Meaning if a consumer is a jerk—game over. Be respectful: chances of great service improve. My experience.
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Peter Coulton
(@kaos19juice) reported
from
Bradford West Gwillimbury, Ontario
@kristen_shilton Figures he is awesome in a fun skills competition but not so good in the shootout. Can't watch this or #Raptors as stupid @Rogers is out in #Bradford area until at least midnight.
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Seán O’Shea
(@ConsumerSOS) reported
from
Toronto, Ontario
@dmac_79 @RogersHelps I have generally good fortune with customer service reps everywhere. Polite persistence is sometimes the reason. Or just luck.
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Laura
(@1lilQtpie) reported
from
Toronto, Ontario
@RogersHelps I am having issues with one of my Rogers boxes. It is the older box. I trying unplugging it for a few minutes but still experiencing freezing in my programs.
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Sean Smith
(@CS_sean) reported
from
Toronto, Ontario
@RogersHelps your mobile site is next to useless. It won't let me login
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Ryan
(@Creeperry_R6) reported
from
Toronto, Ontario
Holy Shit @Rogers @RogersHelps What ******** (A thread) It’s been a week. On Saturday night you told us it would be fixed within the hour On Monday night you told us it would be fixed by 6:30pm that night On Tuesday night you told us it would be fixed by Thursday at the latest
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
Is there a Rogers TV/Internet outage in Toronto now. Our TV froze and won't reboot and lights are out on the modem @RogersHelps
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@RogersHelps I replied to a message from the prior issue and haven't heard from that person yet but I only sent the email Friday.
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Seán O’Shea
(@ConsumerSOS) reported
from
Toronto, Ontario
Because there’s lots of good service @RogersHelps too: I got through to Rogers tech help on phone in 2 minutes. Agents were great. I needed (to pay for) a new PVR. The two reps at the King Street East store were smart, thorough, fast and friendly. One’s also a viewer. Thanks!
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GM
(@gmansilla) reported
from
Toronto, Ontario
@RogersHelps internet down. Again. :(
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@RogersHelps As I suspected, another waste of time although @RogersHelps always tries and is friendly here. Too bad @Rogers has lost its competitive edge
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Video Guy
(@videoguy416) reported
from
Toronto, Ontario
@Rogers would be great customer service if you let neighborhoods kjow that their services will be interrupted because some of us depend on the internet to work. #fail
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Seán O’Shea
(@ConsumerSOS) reported
from
Toronto, Ontario
@tweetsforteetz @dmac_79 @RogersHelps Sorry, but the account is in my wife’s different sir name. And I don’t typically pull up my job in my customer service intersections. I’ve done enough bad Rogers stories in my career. I also believe in crediting good/great service where I find it.
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Ackerman
(@sgackerman) reported
@RogersHelps when will the situation with cellular service be fixed?
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Dirt Road Queen ♡
(@DirtRoadQueen__) reported
@Rogers is ******* useless. I love having no cell service or data
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Girardin3522
(@girardin71) reported
@RogersHelps My phone keeps going form no service to T-Mobile which is roaming and better not get charged for it.
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Billy
(@AsselstineBilly) reported
@RogersHelps @Rogers I will be expecting to be compensated for the time I have not had service.
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Joan Legacy
(@JoanLegacy) reported
@Rogers when we we have service! It’s been all day!
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Elisee
(@ellybabesxo) reported
@blazin_errl @matt0126matt @RogersHelps Are you on ignite though? Ignite spreads the bandwidth for internet across all your devices including your tv- which can never actually be turned off. There are only 2 hardwire ports and the modem resets itself about 4 or 5 times a day… I’ve had it for a year now and it’s horrid
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Loraine
(@macbase8) reported
@CBCToronto Solid outage, nothing intermittent! No landline and unable to work and I’m sure there will be no credit from @Rogers
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EverythingOShauN (New EP - N.I.S.E - OUT NOW)
(@EvrythingOshaun) reported
@Rogers costing me coins today with this blackout
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Rick Comtois
(@RickComtois24) reported
@RogersHelps @CaptainAdam99 If you all want cell service switch to Bell as Rogers is refusing to say anything so they don't deserve your business
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R Silva
(@rsilva_1980) reported
@RogersHelps **** Rogers. They are garbage. If I was able to call I would cancel my account...