Rogers Outage in Aurora, Ontario

@DominousNolen @Rogers @RogersHelps Now I've been told it could take another 24 hours for service to be restored. Madness. I'm looking at changing providers this week, I can't deal with this.

@RogersHelps hello, just enquiring on service outage at 8 Farm Greenway in North York. Vic Park and York Mills area.

@Rogers @RogersHelps Hi., everytime I’m making a phone call the voice sound muffled. Turned it off and on but having the same problem.

So @RogersHelps you guys just hang up on ppl now after 15 mins? 3 calls, 3 hang ups while trying to resolve issue...multiple attempts since 10am...what a joke

@The_IT_Nerd @Rogers That really, really sucks! Not that this is a solution for everyone and not that this ought to be necessary but the bright side is that with things like libraries and coffee shops open again it isn’t necessarily a total day ruiner (vs during the height of lockdowns)

@RogersHelps @PRBagga Here in Eglinton and Bayview the same issue….

@davesbarnett @Rogers @Sportsnet I'm having the same problem

@amdelgreco @Rogers @RogersHelps Same here. Just got off the phone with support. Wanted to send somebody in 2 days!! I work from home. This is their last chance.

@RogersHelps we’ve been having wifi and tv problems since yesterday in Leaside area. Do you know why & what can we do about it?

@CRTCeng @Rogers @RogersMediaPR I would like to know how in 2022, Rogers is blatantly refusing to unlock older devices for non customers. In fact, if you call them, their managers refuse to speak to you and agents refuse to help you.

Dear @RogersHelps, My employment relies on an Internet connection that doesn't crap out several times a day. Please fix the issue I discussed with several of your reps yesterday! Thank you

Is there a @RogersHelps outage in the m1w area?

@flobu1a @Sportsnet @RogersHelps Just terrible.

. @Rogers has the absolute worst customer service of any company I’ve ever worked with. Not just any Canadian telecom company - any company. Ever. How are they still in business?

.@Rogers has the absolute worst customer service of any company I’ve ever worked with. Not just nay Canadian telecom company - any company. Ever. How are they still in business?

@RogersHelps so if I call rogers to order a new phone you guys are charging me a $50- but if I order it online there’s no charge? Terrible system in place here- you cant help people without taking more money?

@RogersHelps Terrible customer service! Was just accused of lying about a bill I received. Get your crap together!

@Rogers what is going on with services in the Newmarket area!?! I have no internet, no tv and no phone. This is a serious issue!!!

.@RogersHelps any help on wifi being down. Yes I dm’d you a while back

@RogersHelps internet down last 8 hours.

@RogersHelps my ignite tv service and internet have been experiencing severe latency issues, internet is slow loading web pages, tv is the worst with changing a channel can't take nearly 60 seconds , never seen this before, have rebooted modem, help please

Hey @Rogers, it in your training manual to just keep transferring customers while on the phone until they get so fed up they just hang up? Because if so, the last couple people I talked to should get a raise. I can't wait for @Bell Fibre to get installed in my neighborhood.

@CityNewsTO @Bell and @Rogers are just too expensive their service fees compared to the fees charged in the other G7 countries but their services are not great compared to the services available in the other G7 countries. Do something pls.

@Rogers your customer support and service is shameful. It is more stressful than buying a house.

@RogersHelps again service interruptions in Thornhill. Two weekends ago we did not have any internet or TV for no explanation for 3 days. This evening again! My neighbour texted me as well. So there is an issue for our area.

Hey @RogersHelps, I'm in London, southeast quarter and have been getting intermittent latency issues for the past few hours. I'll call it in tomorrow if the issue persists and prevents me from working, but thought you might want to notify the techs in case its a wider outage.

@RogersHelps @bwgreen999 Small suggestion. Maybe considering your customers have already been put out not having their service, maybe instead of putting the burden on them to chase after compensation, give everyone a credit for the time without services?

@RogersHelps You guys down in London? All my friends with Rogers are experiencing horrible service.

@RogersHelps Thanks for the corporate double talk. I’m not interested in excuses. I want results. The only service that is down in this neighbourhood is yours. Let me know when you decide to do your job. K2G 6W1

I can't even watch anything with my kids because the ****** @Rogers internet buffers and freezes like hell every night after 7PM because they refuse to fix the overloaded node in my neighbourhood.