Rogers Outage Report in Westmount, Québec
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Westmount, Québec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Westmount and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at Rogers
Rogers is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Westmount, Québec
The most recent Rogers outage reports came from the following cities: Montréal, Dollard-Des Ormeaux, Castle Gardens, Laval, Boucherville, Longueuil, Dorval, Greenfield Park and LaSalle.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Dollard-Des Ormeaux |
Phone | |
| Castle Gardens |
Wi-fi | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Westmount, Québec
Latest outage, problems and issue reports in Westmount and nearby locations:
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Oshan
(@OshanDelisle) reported
from
Montréal, Québec
@RogersHelps @rogers (Part 1)The current technical issues at Rogers are quite concerning. All 5 of my lines have experienced dropping calls and non-functional data since last night. I pay far too much monthly, for my services not to be reliable when I need them.
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thisIsT
(@thisIsTlak) reported
from
Montréal, Québec
@18MMorgan @madebygoogle @Rogers It sucks, Try getting to your provider and request a change of device. I tried changing the sim. I thought it was better. But now again I am starting to see this drop in connections.
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phyl47
(@phyl47) reported
from
Dollard-Des Ormeaux, Québec
@RogersHelps no phone service can't receive or make calls I use my phone for business how long do we expect this to go on
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Apocalypesushi
(@apocalypesushi) reported
from
Laval, Québec
Im on hold with @Rogers and they have the most annoying hold music. But here is a thread on how we got con by #rogers #Telecom 🧵 • We are still dealing with them for an issue that happened last christmas eve.
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Anish Patel
(@AnishPatel3006) reported
from
Montréal, Québec
@RogersHelps I hope you find my dm soon and got to get a solution.
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It's Your Boy SYD. God, Family, Football
(@SydDc4life) reported
from
Montréal, Québec
@watchboysvlog @RogersHelps Bro I'm so down. I want to cancel my line with them but I'm under contract. Such a garage company. Can't even give a time frame or tell us what's wrong with the service.
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fabrice
(@phabriss) reported
from
Montréal, Québec
after 14 years with @rogers, i cancelled my service: their customer service is bad, and most of all their service sucks and is unreliable.
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stacie
(@skarpontinis) reported
from
Laval, Québec
@sssssssssierra @Rogers i always get screwed with fido with these messages, never cancels and once it even added 1.5gb twice for almost two months lol! best thing is to call
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Gab
(@gabityabi) reported
from
Montréal, Québec
@RogersHelps I need assistance with my bill can't find a phone number the chat robot doesnt help
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Chris Chelios
(@TerryTam) reported
from
Laval, Québec
@iamKokoD @DanPriceSeattle @Rogers Awful
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Anish Patel
(@AnishPatel3006) reported
from
Montréal, Québec
@RogersHelps How much loud will I have to speak for you to hear my problem? 😲
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thisIsT
(@thisIsTlak) reported
from
Montréal, Québec
@madebygoogle Yes I do need help, let me know how to reach out. I got my device through @Rogers
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Mr. FrozenToast
(@Rafi_Farkas) reported
from
Montréal, Québec
@Rogers Big shout-out to Rogers! I ordered a new phone because unfortunately my current device suffered a broken screen. Anyways, the new phone arrived- along with a free gift in the form of Galaxy Buds! Was nog expecting that! Thanks Rogers!! #happycustomer
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fabrice
(@phabriss) reported
from
Montréal, Québec
hey @Rogers @RogersHelps, the credit you think you’re gonna give me won’t be enough. because of your outage, i couldn’t work on Friday, you’re gonna have to cover my salary for that day
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Chris Chelios
(@TerryTam) reported
from
Laval, Québec
@JaayPersaud @Rogers Worst company on the planet. 🗑
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It's Your Boy SYD. God, Family, Football
(@SydDc4life) reported
from
Montréal, Québec
@RogersHelps This is the most unprofessional unreliable company ever. How can you say we are doing our best to restore service and not provide an approximate time this will be resolved. I swear I'm leaving Rogers if they don't compensate me. I'm losing money today because if this.
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Wadih Zaatar
(@wzaatar) reported
from
Montréal, Québec
@RogersHelps 7 hours over two days with a dozen people from your support team only to be told that the plan I had for a year was actually not supposed to be available. Ended up canceling two lines. Very disappointed.
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Dave Coleman
(@wrenchsays) reported
from
Dorval, Québec
Conversation with the taxi driver at the airport: Me: I'd like to pay with card; it that doesn't work because @Rogers is down, I'll pay with US cash. Driver: You want to pay US cash? M: No. I'd like to try my card. If that doesn't work: US cash. D: I can take US cash.
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owais zahid
(@owais_zahid) reported
from
Montréal, Québec
I am curious to know the root cause of #rogersoutage. If you are telling me that it is because of an upgrade, you have the most incompetent networking team in the world. It is utterly baffling to see this kind of outage without extreme external factors. @Rogers
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Delhi Buoy
(@FakeUpSid) reported
from
Montréal, Québec
@RogersHelps @Rogers @RogersHelps sheer waste of time, your customer service drop the call midway after 2.15hr. Didn’t even get time to show my annoyance. Your DM help was as useless,would suggest to all never think enrolling to Rogers network. The brand service is literally crap
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Karen McNaught
(@KarenMcNaught) reported
Hi @Rogers, my husband has been on hold nearly 2 hours to find out why you cut our cable and internet service. Any way to speed this up?
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Melissa Cutler
(@drmelissacutler) reported
Check your @Rogers bills folks, they tend to grossly charge incorrectly, claim to credit when you call in to complain - but do not in fact, so the call-in cycle repeats. Shocking customer service. Seriously considering switching to another carrier, too many poor experiences.
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Cujo
(@CujoAmp) reported
@RogersHelps My internet not working...again. Fixing y’all **** ppl got things to do
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Tim Robert
(@ticklytimbo) reported
@Rogers The process for chat support is sign into rogers, click on contact us, scroll through nonesense, click on contact is again, click on type, click on chat, a bot auto fills replies you need to select a bunch of replies, bot asks you to sign in AGAIN then connects you with agent...
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RocksProject
(@ArabianOverlord) reported
@RogersHelps Hello, I am experiencing service interruptions.
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Kanadalı
(@Ibrahim4Canada) reported
@RogersHelps I can’t pay for 2 weeks from the application on the phone. When will you run the problem?
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Spencer Blake
(@spencerdjblake) reported
Back on the phone with @Rogers, what a thrill. Can't wait to see how they don't fix my problem this time.
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Stewart Hayes
(@authenegade) reported
@RogersHelps service outage in Lawrence park? Seems down for at least 30 mins. Have rebooted. And is brand new modem.
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Canadian#1959-WearAMask😷
(@ConcernedPah) reported
@howllr @Rogers I feel your pain. Businesses that were already understaffed are much worse now. They blame the pandemic even though they've had months to increase staffing. I spent over 3 hrs on hold for BMO earlier this week. Dreadful customer service.
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Nathan Graf
(@NRG47708) reported
Just a reminder that @Bell is a scumsucking piece of **** company that has abuse allegations coming out from former staff, leveraged covid benefits to pay staff just to layoff staff and have a anti competitive conduct complaint filed against them and @Rogers by @TekSavvyBuzz