Rogers Outage Report in Pickering, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Pickering come from postal codes L1V.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Pickering, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Pickering and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at Rogers
Rogers is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Pickering, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Markham, Scarborough, Ajax, Whitby, Pickering and Stouffville.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| TV | ||
| TV | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Pickering, Ontario
Latest outage, problems and issue reports in Pickering and nearby locations:
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Amanda Risser -- Canadian. 43 years old.
(@AmandaRisser1) reported
from
Toronto, Ontario
Why didn't @Rogers send an emergency text(s) when services went down? Why don't they sell SIM cards from other service providers to use during an emergency like what travellers can buy on airplanes? Is it unsafe to buy these from @amazon and not your service provider?
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Susan Finkler
(@fink_miss) reported
from
Toronto, Ontario
@RogersHelps my #ignite TV is freezing up & losing connections! What's up with your services? Not acceptable for a paid service! #rogersdown #rogersoutrage
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Chris B
(@Worldisart) reported
from
Toronto, Ontario
@RogersHelps looks like internet service is down for Toronto? This gonna be like a weekly thing because you seem to be failing massively
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SS
(@SarinSunhil) reported
from
Markham, Ontario
@RogersHelps And we are aware of the scam you are pulling off by stating that you have restored service to vast majority of customers!! Well orchestrated PR damage limitation scam !! Markham is still in stone age thanks to you !! Some top level heads should start rolling
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Mish
(@mishd27) reported
from
Toronto, Ontario
@RogersHelps is there another service interruption???
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Rafael Dourado
(@rafadourado21) reported
from
Toronto, Ontario
@Rogers My bill was generated today and where is the credit related to the outage?? Not that it would be automatically applied??
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Janet Greaves🇨🇦😷#🇺🇦💙💛
(@2jehan) reported
from
Toronto, Ontario
@Rob16921 @Rogers That sucks when you don't have choice.
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🇨🇦 Doug Hill 🇨🇦
(@doughill58) reported
from
Pickering Village, Ontario
@JacquiDelaney @Rogers Rogers will credit me for one day's lost service but how about the thousands in lost business even though they admitted it was their fault? I never thought I would switch to Bell but I'm likely going to make the switch as time consuming that will be.
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𝐃𝐮𝐟𝐟 𝐌𝐚𝐜𝐃𝐨𝐧𝐚𝐥𝐝
(@DuffMacDonald) reported
from
Toronto, Ontario
@RogersHelps @Rogers Went to upgrade my phone to new iPhone and pay using my debit card. I wanted to walk away with my new phone and couldn't. What's up with that Rogers? Horrible service. May not get it now. #iPhone13
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CONSERVATIVEdotTO
(@CNSERVATIVE_TO) reported
from
Toronto, Ontario
Four days later, there are still some @rogers telecom customers in Toronto who have yet to have their service restored.
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Mala Moragain - soahC fO ssertsiM/etacovdA sliveD
(@MalaMoragain) reported
from
Toronto, Ontario
After this weekend I’m so very proud to be a “**** @Rogers” household. In 2018 an employee was using consumer accts to funnel free phones out be to sold outside of Rogers. My acct had 18 phones funnelled through it. Had I not checked into an exorbitant bill, I’d never had known.
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Nicole Clarke
(@NicoleC954) reported
from
Toronto, Ontario
@RogersHelps I do not have service. All four services are not working. When will this be rectified?UGGGH
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John Paillé
(@johnpaille) reported
from
Toronto, Ontario
I haven’t been a customer with @rogers since 2018 and yet here I am still getting emails from them…
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tanya
(@mamma_tanya) reported
from
Toronto, Ontario
My bf, a few kms away, & at least one neighbour, are STILL without wifi. Since Friday. It’s Tuesday. How is @Rogers still in business? Why haven’t telecoms companies made agreements w/each other to ensure service during outages-it works for travel, why not at home?? It’s 2022.
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Pascal Brunet
(@bender_077) reported
from
Whitchurch-Stouffville, Ontario
Hey @RogersHelps , any idea when service will be restored in Stouffville, Ontario? It’s been 48 hrs. And your automated « support » bot is saying everything is good - reboot your modem… (tweeting from my BELL cel phone)
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#TIFFANY
(@always_xo) reported
from
Toronto, Ontario
This is unacceptable and frankly rude of the rep to automatically assume that I required a Chinese speaking line— and to assume my ethnicity and background. Do better! @RogersHelps
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McGeckie
(@mcgeck) reported
from
Toronto, Ontario
@RogersHelps ignite TV constantly freezing ever since the outage. Unwatchable. Have tried restarting modem and boxes multiple times for what it's worth.
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🇨🇦 Doug Hill 🇨🇦
(@doughill58) reported
from
Pickering Village, Ontario
Just got an email from the CEO of @Rogers saying their whole system was down on Friday due to a technical glitch & he's going to credit me for Friday. That works out to about $13.50. I wasn't able to email or call any customers for 26 hrs. Maybe a class action is needed instead.
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Mrs. Whitaker
(@cynthiavass) reported
from
Toronto, Ontario
@ItsDeanBlundell @Rogers They will wait to reach out once they are set-up with their new provider. I cancelled all my services recently because they are terrible with customer service. Now I get a call about 3x a week wanting to offer me the world. Ridiculous.
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Dan Grant
(@BrewScout) reported
from
Toronto, Ontario
Another @RogersHelps outage. Another afternoon losing sales.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Ayo 3:29
(@ayo_xo) reported
@RogersMediaPR @RogersBiz I think it’s crazy to be sending emails for service surveys in the midst of a service outage. That’s weird if you ask me. Get it together.
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Kiki
(@kshavu) reported
@lianamscott @Blue_NevaeH @Rogers I’m having the same issue
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Zane Apps
(@ZaneApps) reported
@RogersHelps I just got $$$ increase on my bill, and my internet just went out! Is there an outage now? Anyone?
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Kimberly Walker 🇨🇦🏴🇮🇪🇵🇸🇱🇧
(@kimmie_1980) reported
The internet is down… is it due to the storm? #ONStorm @Rogers @ReportRogers @RogersHelps #barrie
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John Ryan
(@VintageJohnny79) reported
Is anyone else having issues with @RogersHelps @rogerstv? Mine has been out for over an hour. Contract os up at the end of the month.... is it time to switch?
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rob
(@perfect_depth) reported
@RogersHelps lightning strike and then lost all service immediately after, in Waterloo.
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Fringe
(@withWitVits) reported
@RogersHelps did the lightning struck Rogers again? Ignite broadband is down.
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Jim Armstrong
(@TheJimmystrong) reported
@RogersHelps Hey, not sure what I can do about this. A line attached to my Rogers box has come detached from my home and is sprawled across my yard. I am not a current Rogers customer, so I can't get through the tech support line as I have no account number.
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Mark Ramsay
(@MarkCRamsay) reported
@RogersHelps In being advised that I was paying for the same service twice, I was told the best Rogers could do was provide a 2 month credit. I hope you do a better job of valuing your other long term customers. #customerexperience
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Hans D Kompasz
(@hanskompasz) reported
@RogersHelps @Denis_toSociety Why are you not reporting a major Toronto outage for over 3 hours. Community pages say there is no outage.