Rogers outages and service status in Pickering, Ontario

Problems in the last 24 hours in Pickering, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Pickering, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pickering, Ontario

The most recent Rogers outage reports came from the following cities: Ajax, Markham, Scarborough, and Pickering.

City	Problem Type	Report Time
Ajax	Wi-fi	23 hours ago
Markham	Internet	2 days ago
Scarborough	TV	2 days ago
Markham	Internet	4 days ago
Markham	Phone	11 days ago
Ajax	TV	13 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Pickering, Ontario

Latest outage, problems and issue reports in Pickering and nearby locations:

• 
  Anthony Chien (@anthonychien) reported 4 minutes ago from Markham, Ontario

  @REWoman @One_Percent1 @Rogers Left #Rogers after their big internet outage last year. I am getting much better and more reliable internet service at Bell. The only regret is I should have done it sooner.

• 
  LoulaMarch (@LoulaMarch) reported 10 minutes ago from Whitby, Ontario

  @RogersHelps we’ve had no internet since Weds at 10am. A tech came Friday & said no service at our street box & that maintenance crew was coming by end of day Friday. No one showed. It’s Sunday and now @Rogers @rogershelp said they have no record of an order being putting in!?

• 
  Iain Grant (@ijg) reported 13 minutes ago from Ajax, Ontario

  @JayBeeGooner @ThisCrazyTrain @RogersHelps Doubt she has a 5G critical network US military phone, but if she does you nailed it.

• 
  Roland Schlichting (@ajaxgolfer) reported 16 minutes ago from Ajax, Ontario

  @RogersHelps my internet bill just went up 32% (+$30) month over month. This is not cool. My service has not change. Can you please help. I’ve been a customer for 30 years.

• 
  Mersey (@marklee328) reported 17 minutes ago from Ajax, Ontario

  @RogersHelps how does a long time customer get a decent deal??

• 
  Mersey (@marklee328) reported 20 minutes ago from Ajax, Ontario

  @mmaggiewongg @Rogers Two weeks!!! Holy shit!! That's two weeks too long. Unacceptable

• 
  aleena mazhar (@AleenaZ) reported 22 minutes ago from Whitby, Ontario

  @RogersHelps is there internet connectivity issues in Whitby? My internet is going on and off...

• 
  Dan - SPFC Toronto (@dgc_to) reported 23 minutes ago from Whitby, Ontario

  So I called @Rogers months ago to downgrade my TV Plan. They are now cutting channels, such as HGTV without notice and indirectly forcing me to get back to the previous plan. I am cancelling this SHIT as soon as I have another internet provider installed.

• 
  Joe (@Btfsplk) reported 25 minutes ago from Pickering Village, Ontario

  @rogershelps can you confirm no internet service in Pickering L1V

• 
  Phil w. Tequila (@LiteBlCollarWkr) reported 26 minutes ago from Markham, Ontario

  @RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?

• 
  Pineapple Digital (@PineappleDigit) reported 28 minutes ago from Whitby, Ontario

  @RogersHelps hello it is almost 48 hours since internet and cellular data is down. You guys suck and better fix it soon as you loose customers. Using Bell internet now at my neighbor!

• 
  Michele Robinson (@MicheleRobinso5) reported 29 minutes ago from Ajax, Ontario

  @AboutRogers @RogersBiz No they are not!!! I still have no cell phone service

• 
  MHall (@MsMAHall) reported 37 minutes ago from Markham, Ontario

  @RogersHelps I keep losing wifi and my tv keeps shutting off. Please fix.

• 
  Pascal Brunet (@bender_077) reported 37 minutes ago from Whitchurch-Stouffville, Ontario

  Hey @RogersHelps , any idea when service will be restored in Stouffville, Ontario? It’s been 48 hrs. And your automated « support » bot is saying everything is good - reboot your modem… (tweeting from my BELL cel phone)

• 
  S T (@SebastianTerzo) reported 42 minutes ago from Markham, Ontario

  @Rogers Worst company ever so many cheaper companies around

• 
  Phil (@VTwinKruzer) reported 43 minutes ago from Pickering Village, Ontario

  @RogersHelps Please explain to me why every 3 - 4 months, I check my mail on my phone before I go to sleep, just to find when I awake, that for some reason my @rogers account needs my password to sign in, & then says the password is wrong!? I am again locked out of my Rogers acct

• 
  Elsa Ng (@ngelsa) reported 49 minutes ago from Markham, Ontario

  @RogersHelps recently had my service change and recent bill didn't reflect that. Could you please help?

• 
  🇨🇦 Doug Hill 🇨🇦 (@doughill58) reported 51 minutes ago from Pickering Village, Ontario

  Just got an email from the CEO of @Rogers saying their whole system was down on Friday due to a technical glitch & he's going to credit me for Friday. That works out to about $13.50. I wasn't able to email or call any customers for 26 hrs. Maybe a class action is needed instead.

• 
  Gerry Teoli (@gerryteoli) reported 58 minutes ago from Whitchurch-Stouffville, Ontario

  @RogersHelps I’ve got two kinds of PVR’s. The old kind gets the MLB channel today. The NextBox doesn’t get it today. I’m in Stouffville. Is there a Rogers wide issue or is it me?

• 
  Catherine Kelly-Brown (@cathyincanada) reported 58 minutes ago from Whitby, Ontario

  @RogersHelps Eligible but after saving details to return to later (1) I cannot locate those details and (2) consistently given a Welcome Back Existing Customer pick-a-phone page when selecting the verification code email link. I'm not a wireless customer yet, just internet/TV/home phone.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Abhinav Mittal (@iabhinavmittal) reported 7 minutes ago

  @RogersHelps hii rogers. What is the problem with your chat & call support? I shifted my address and called customer care to shift my internet service. No one is picking the call and chat support keeps transferring me. I have already waited 7 hours in line. Should i throw it away

• 
  Sanwin (@sanwins) reported 8 minutes ago

  @JayGenXer @BrendaShawPEng @Rogers They really suck even if online chat support has a 90 minute wait time.

• 
  Chris Arnold (@ChrisArnold33) reported 8 minutes ago

  @RogersHelps It takes hours to get through tech support and days to get someone out. It just happened randomly and I’ve seen before when the outage detector says no outage when there is one.

• 
  kakes (@kerrykakes) reported 12 minutes ago

  @Loveataurus @Rogers Drives me nuts. If I block a number why would they let it still leave a vm? Like make it make sense. So aggravating. Im thinking of changing carriers. I have 3 phones with "unlimited" data. The highest internet which seriously sucks *** goes out more than its on 1/2

• 
  A Kidney for Jason Rumball 🇨🇦 (@happyjaycanada) reported 15 minutes ago

  @RogersHelps I just moved and need help to set up my internet I don't have the right connection that goes in the wall I need a technician to help with the coaxial cable

• 
  Gram-splaining (@gramsplaining) reported 16 minutes ago

  @Rogers Before: "Welcome to rogers..." Press 1121 "Would you like to use the card stored on file?" 1 "OK, I'll just need the cards security code" "***" "We are processing your payment... thank you for your payment" *hang up* Done in 30 seconds Your new AI system is trash

• 
  Zhenyu (@Zhenyubgaw) reported 17 minutes ago

  @RogersHelps I can't contact the customer support. After waiting on hold for several hours, my call was disconnected by their system

• 
  Nimo_07 (@nitz380) reported 18 minutes ago

  @RogersHelps I have called at least 16 times in last two days. I want that request to be processed immediately or I would like to cancel my connection

• 
  Ryan Kelly (@nolookdroppass) reported 19 minutes ago

  What is happening with @Rogers right now? Havent been able to get through to the help desk for 10 days and log-in authentication is on a loop. Insane.

• 
  Shell (@Shell29at) reported 20 minutes ago

  @JayGenXer @Rogers Yeah, they don’t seem to care about customers anymore or customer service