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Rogers outages and service status in Pickering, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Pickering, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Phone.
  • The most recent signal from this area was received Jul 19, 3:46 PM EDT.
  • 61% Internet (61%)
  • 17% TV (17%)
  • 17% Phone (17%)
  • 6% E-mail (6%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Pickering, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Pickering, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 21: Problems at Rogers

Rogers is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Pickering, Ontario

The most recent Rogers outage reports came from the following cities: Scarborough, Markham, and Ajax.

CityProblem TypeReport Time
Scarborough TV 1 day ago
Scarborough E-mail 4 days ago
Scarborough Internet 5 days ago
Scarborough Internet 8 days ago
Markham Internet 9 days ago
Scarborough Internet 11 days ago

Nearby cities with recent reports

Scarborough

3 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Pickering, Ontario

Latest outage, problems and issue reports in Pickering and nearby locations:

  • RaessaFatima
    Icraessa (@RaessaFatima) reported from Markham, Ontario

    @Rogers Why is the internet not working in Markham. My internet was just fine until I noticed the Rogers Van outside. Why is Rogers fixing things during working hours, as many are working from home? And how long will it take?

  • DomVitale63
    Domenico Vitale (@DomVitale63) reported from Markham, Ontario

    I agree that #internet speed and service is bad in my residential area in York Region. @RogersHelps @FidoSolutions @Fidomobile are NOT cooperative when having to solve #internet issues.

  • d3lfonic
    Lendl Neil (@d3lfonic) reported from Pickering Village, Ontario

    Man. @RogersBiz website is so bad. I’m trying figure out info so that me and Mia can do hardware upgrades but it won’t let me. @Rogers you’re making it really hard to spend my money with you.

  • bender_077
    Pascal Brunet (@bender_077) reported from Whitchurch-Stouffville, Ontario

    Hey @RogersHelps , any idea when service will be restored in Stouffville, Ontario? It’s been 48 hrs. And your automated « support » bot is saying everything is good - reboot your modem… (tweeting from my BELL cel phone)

  • SebastianTerzo
    S T (@SebastianTerzo) reported from Markham, Ontario

    @Rogers Worst company ever so many cheaper companies around

  • undertaker9999
    Stephen Roberts (@undertaker9999) reported from Whitby, Ontario

    @Rogers @RogersHelps I have you guys are planing to launch a fresh website that doesn't include flash for the ignite tv online since major browsers are ending flash support at the end of 2020

  • doughill58
    🇨🇦 Doug Hill 🇨🇦 (@doughill58) reported from Pickering Village, Ontario

    Just got an email from the CEO of @Rogers saying their whole system was down on Friday due to a technical glitch & he's going to credit me for Friday. That works out to about $13.50. I wasn't able to email or call any customers for 26 hrs. Maybe a class action is needed instead.

  • farry20
    Farah Sadiq (@farry20) reported from Ajax, Ontario

    @Rogers my and my husband's mobile network is not working since this morning, so hard to connect to my work and my kid's day care

  • MandaMakki
    Manda Makki (@MandaMakki) reported from Markham, Ontario

    @Rogers your service is pathetic! Our entire street has been having issues with their internet since Friday. We have opened several tickets to have the issue resolved, you have done nothing to fix this. When will this get resolved??

  • ashwinrayaprolu
    ashwin kumar (@ashwinrayaprolu) reported from Markham, Ontario

    @RogersHelps my internet is Down for past 1 hour . Your service is always on hold

  • Btfsplk
    Joe (@Btfsplk) reported from Pickering Village, Ontario

    @rogershelps can you confirm no internet service in Pickering L1V

  • ajaxgolfer
    Roland Schlichting (@ajaxgolfer) reported from Ajax, Ontario

    @RogersHelps please please help. I live in south AJAX and the internet is so very weak. I am trying to work from home during this pandemic but can even do my skype calls. I have your best modem and very expensive unlimited internet package. Please please help

  • MsMAHall
    MHall (@MsMAHall) reported from Markham, Ontario

    @RogersHelps I keep losing wifi and my tv keeps shutting off. Please fix.

  • Davidshawn64
    David Bass 🇨🇦🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹☮️ (@Davidshawn64) reported from Whitby, Ontario

    @Rogers Rogers should be more concerned about living up to your commercials your internet tv and cell are no where near the most reliable I don't know how many times I've had call about my signal and your customer service is crap they do not make things clear about packages

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario

    @RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?

  • SarinSunhil
    SS (@SarinSunhil) reported from Markham, Ontario

    @RogersHelps And we are aware of the scam you are pulling off by stating that you have restored service to vast majority of customers!! Well orchestrated PR damage limitation scam !! Markham is still in stone age thanks to you !! Some top level heads should start rolling

  • dirani24
    DelbarI (@dirani24) reported from Markham, Ontario

    @notachardonnay @Rogers Yes, seems like an extensive outage.

  • dgc_to
    SPFC Toronto (@dgc_to) reported from Whitby, Ontario

    @Rogers I am tired of the ****** Customer Service. Your billing department is the only one working fine.

  • PineappleDigit
    Pineapple Digital (@PineappleDigit) reported from Whitby, Ontario

    @RogersHelps @kirstiepaterson What teams all I see are Bell guys on the road and not even one from your crappy company. You already rip us off big time so better fix that damn problem in Whitby soon!

  • VTwinKruzer
    Phil (@VTwinKruzer) reported from Pickering Village, Ontario

    @RogersHelps Please explain to me why every 3 - 4 months, I check my mail on my phone before I go to sleep, just to find when I awake, that for some reason my @rogers account needs my password to sign in, & then says the password is wrong!? I am again locked out of my Rogers acct

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • cdndaddio
    Darren (@cdndaddio) reported

    @JayJanower @Rogers I believe they aren't carrying it because USA network now and NBC on the weekend. Not golf channel

  • copperfoxx
    Amanda (@copperfoxx) reported

    @RogersHelps Internet via Rogers w Shaw. It’s been an issue since Roger’s took over, doesn’t matter if I try the site, app or with an agent. I use visa debit. It’s only with Shawgers that I have this issue I don’t have an issue with using my card to pay with any other site or service. 1/2

  • UntamedVoice
    UntamedVoice (@UntamedVoice) reported

    @Rogers mobile. received an email from your legitimate email for an offer, I click it to access my account and it’s not there. Only at a higher rate. Your call centre was of no help. Why send an offer if you cannot fulfill it? I’m waiting for you to contact me so we can get it?

  • C_Roy33
    Chris Roy (@C_Roy33) reported

    @patersonjeff @JayJanower @Rogers Maybe they should try reinvesting even 10% of those profits, into better customer service. I get there isn't a lot of selection in this country but i PROMISE you, the 1st company that has english speaking HUMANS i can talk to when i have an issue WILL get my business.

  • ranjeetghumman7
    Ranjeet Ghumman (@ranjeetghumman7) reported

    Rogers has the worst customer service in canada, they charged me 1490$ for iphone air which I already returned four days before the deadline. Still they charged me after 1 month, i am completely exhausted calling them yesterday i called me 19 times nobody responded. @Rogers

  • briangm11
    BrianM (@briangm11) reported

    @BlueJays Such a bad team this year. No better next year, either as all responsible are on long contracts and @Rogers is laughing all the way to the bank with 41,000 tickets sold for every game!

  • pozpiggy86
    Chris P Bacon (@pozpiggy86) reported

    @RogersHelps I have a tech visit scheduled for tomorrow, but I'm not sure I understand the reason. It's a simple issue... Bury the damn cable. I've been waiting for over 2 months already.

  • JonesyGord
    Gord Jones (@JonesyGord) reported

    @RogersHelps Why would I waste my time if you can't see what your own network is broadcasting? @OLG_CA @CRTCeng

  • gareeves
    Gail Reeves Reid (@gareeves) reported

    @RogersHelps Is there a way I can get a callback? Waiting 20 minutes without speaking with someone is unacceptable especially when calling after hours? This is very poor customer service. If I go to a store they direct me back to technical support so it’s a never ending cycle. Rogers FAIL

  • _AngelaMason
    Angela Mason (she/her) (@_AngelaMason) reported

    @Rogers Rogers-Shaw internet is down in Vancouver. The chat function is useless for reporting it.