Rogers outages and service status in Pickering, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Pickering, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Phone.
- The most recent signal from this area was received Aug 24, 11:46 PM EDT.
- Internet (63%)
- TV (25%)
- Phone (13%)
The latest reports from users having issues in Pickering come from postal codes L1V .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Pickering, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Pickering, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 31: Problems at Rogers
Rogers is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Pickering, Ontario
The most recent Rogers outage reports came from the following cities: Markham, Ajax, Pickering, and Scarborough.
| City | Problem Type | Report Time |
|---|---|---|
 Markham
|
Phone | 7 days ago |
|
Ajax
|
TV | 8 days ago |
|
Markham
|
TV | 11 days ago |
|
Ajax
|
Internet | 12 days ago |
|
Markham
|
Internet | 13 days ago |
|
Markham
|
Internet | 17 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Pickering, Ontario
Latest outage, problems and issue reports in Pickering and nearby locations:
-
Kelvin Young (@IAmKelvinYoung) reported from Markham, Ontario@RogersHelps Is there an internet outage in Markham right now? Modem went offline about half an hour ago
-
aleena mazhar (@AleenaZ) reported from Whitby, Ontario@RogersHelps is there internet connectivity issues in Whitby? My internet is going on and off...
-
Victor Storm (@VicStorm) reported from Markham, Ontario@RogersHelps Help. My rogers ignite not working. Can't watch the Raptor game
-
Phil (@VTwinKruzer) reported from Pickering Village, Ontario@RogersHelps Please explain to me why every 3 - 4 months, I check my mail on my phone before I go to sleep, just to find when I awake, that for some reason my @rogers account needs my password to sign in, & then says the password is wrong!? I am again locked out of my Rogers acct
-
Paul W (@PaulW87213960) reported from Pickering Village, Ontario@KevinVuongTO @RogersHelps God I will never touch any of Apple's overpriced, over hyped gear! My watch is Garmin, my phone Samsung! Hooked up to Strava, Runkeeper, so I have two apps to track runs/bikes with! Whichs also helps with run events track my participation through either app! Top of the day to you
-
Lendl Neil (@d3lfonic) reported from Pickering Village, OntarioMan. @RogersBiz website is so bad. I’m trying figure out info so that me and Mia can do hardware upgrades but it won’t let me. @Rogers you’re making it really hard to spend my money with you.
-
Gerry Teoli (@gerryteoli) reported from Whitchurch-Stouffville, Ontario@RogersHelps I’ve got two kinds of PVR’s. The old kind gets the MLB channel today. The NextBox doesn’t get it today. I’m in Stouffville. Is there a Rogers wide issue or is it me?
-
Rabab Rizvi (@rfrizvi) reported from Whitchurch-Stouffville, Ontario@RogersHelps WiFi is down again 2x this week
-
Catherine Kelly-Brown (@cathyincanada) reported from Whitby, Ontario@RogersHelps Eligible but after saving details to return to later (1) I cannot locate those details and (2) consistently given a Welcome Back Existing Customer pick-a-phone page when selecting the verification code email link. I'm not a wireless customer yet, just internet/TV/home phone.
-
-
PattyRice8 (@Rice8Patty) reported from Markham, Ontario@RogersHelps No cell, no connection on my cell started intermittently on Saturday full off on Sunday and now Monday. I for one will be demanding a rebate. Rogers your wireless charges are high we should not be experiencing these issues. Get it together. Cells are used for more then social
-
Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario@RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?
-
Tom Delios (@tdelios) reported from Markham, Ontario@RogersHelps my ignite service for cable, internet and phone is down .. any idea when it will be up ?
-
Pascal Brunet (@bender_077) reported from Whitchurch-Stouffville, OntarioHey @RogersHelps , any idea when service will be restored in Stouffville, Ontario? It’s been 48 hrs. And your automated « support » bot is saying everything is good - reboot your modem… (tweeting from my BELL cel phone)
-
ارتورو ساموديو Arturo Zamudio (@Dr_L3cter) reported from Markham, Ontario@Rogers I am waiting for the deposit that has more than 1 week they were going to return me. What a terrible service when you have to pay #Terribleservice
-
SS (@SarinSunhil) reported from Markham, Ontario@RogersHelps And we are aware of the scam you are pulling off by stating that you have restored service to vast majority of customers!! Well orchestrated PR damage limitation scam !! Markham is still in stone age thanks to you !! Some top level heads should start rolling
-
JTB 👊 Consumer Advocate 👊 (@jtbrazier) reported from Markham, Ontario@Rogers Remember @Rogers RAISED prices for existing customers during the Pandemic 👎 #COVIDIOTS #rogers #sucks
-
David Bass 🇨🇦🇬🇧🏴🇮🇹☮️ (@Davidshawn64) reported from Whitby, Ontario@Rogers You should be giving me a big discount I don't have mobile with you but I had to call again today and had spend way too much time on the phone AGAIN now my wifi is spotty I have zero tv because now we're trying a new box YOUR SERVICE IS ABSOLUTELY GARBAGE I may be canceling it
-
Brukneck aka Don (@brukneck) reported from Markham, Ontario@RogersHelps Awesome. "Best you can do is tomorrow at noon. Total outage for up to 36 hours and a customer for 20+years. Time to shop around.
-
Falu (@falu_f10) reported from Whitchurch-Stouffville, Ontario@RogersHelps been having lots issues with our internet service here in Stouffville this past month. Continued outages almost everyday. I’ve called in a few times and granted I got a few days credit but this is completely unacceptable. Not a happy customer
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Oleksiy Kovyrin 🇺🇦🇨🇦 (@kovyrin) reported@RogersHelps, this may be one of the worst customer support experiences I've ever had. I ordered a SECOND internet service for a new house. Rogers shipped me an XB8. It wouldn't connect. Technical support eventually figured out that Rogers provisioned the new modem against the WRONG address. Great. Simple backend mistake. Should be easy to fix, right? Nope. Yesterday: 45 minutes waiting for phone support before giving up. Today: hours dealing with support. Technical Support diagnoses the problem, then transfers me to Customer Care. Customer Care tells me they can't access the account and sends me BACK to the same phone number. I ask for the account number I'll need when I call. They give me an old account number and tell me it's associated with an address in Surrey, BC. Except MyRogers shows that exact account number as my CURRENT internet service in Waterloo. Eventually they find another account ending in the same four digits as the new service agreement — but can't even confirm the service address and tell me to call the “specialist team.” All I need is for Rogers to associate the modem THEY SHIPPED with the internet service THEY CREATED at the address ON THEIR OWN SERVICE AGREEMENT. I've spent hours trying to find a human being with permission to fix what appears to be a Rogers provisioning error. How is this a reasonable customer experience in 2026?
-
Sydella (@newfiegirlrules) reported@RogersHelps The pictures were lost in the phone switch over. But as explained for hours in a previous call to customer service. I have no reason to send back a broken phone we pay insurance to replace if damaged. Our phones live in an otterbox or Speigen cases with screen protectors.
-
etaimz 🇨🇦 (@etaimz) reported@Rogers just severely nerfed its rewards program. If you were a loyal customer and accumulated $1,500 in rewards, they are now worth $1,000. This must be some kind of a record. Is @Rogers going to make it right with its most loyal customers?
-
Axel (@AX0G0) reported@Rogers, on hold for 2 hours. Get through to a "customer support specialist" on hold for another hour. The phone then starts ringing and sends me to the rural rogers department. I'm in a wheelchair without a phone. I moved and am trying to setup my services. Awful #Toronto
-
Brian (@basherjam) reported.@RogersHelps amazing that your contact centre just says “too busy, call back another time”. What kind of service is that?
-
AJ Quann (@ajquann2003) reported@RogersHelps I have been back and forth with customer support for weeks over this. Can someone explain why new customers with the Ultimate TV and Internet (2.5 Gbps) with StreamSaver get WiFi 7 included, but despite me having this plan, I cannot? I am on fibre fyi.
-
Wil. Y. Hutson (@HutsonWilmot) reportedDoes anyone know how to get through to the useless customer service at @rogers ??
-
Abdelrhman Shoieb (@AbdelrhmanShoi1) reported@RogersHelps This number is not picking up with me as am outside Canada and the one for international calls no one is responding and I need to contact customer services to stop my mobile line as it is charging on me new bills every month and your app and website are not helpful
-
Toronto Guy (@doubledouble416) reported@RogersHelps Was able to reach out to them; they offer is higher than what Bell gave me (and you don't offer/allow hime phone service; if I don't take the full package, including tv; which i don't need)
-
@HolyDegenerate (@RandySaretzky) reported@RogersHelps how am I suppose to get service? I’m in Thailand on hold for 2 hours and hung up, I canceled a cell line. They are still billing me and they require to call but hold for 2 hours and then hang up? THE WORST CUSTOMER SERVICE ON THE PLANET 🌎