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Rogers outages and service status in Pickering, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Pickering, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received May 12, 11:32 AM EDT.
  • 59% Internet (59%)
  • 24% TV (24%)
  • 7% Wi-fi (7%)
  • 7% Phone (7%)
  • 3% Total Blackout (3%)

The latest reports from users having issues in Pickering come from postal codes L1V .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Pickering, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Pickering, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 12: Problems at Rogers

Rogers is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Pickering, Ontario

The most recent Rogers outage reports came from the following cities: Markham, Ajax, Scarborough, Pickering, and Whitby.

CityProblem TypeReport Time
Markham Internet 4 hours ago
Ajax Internet 1 day ago
Markham Internet 1 day ago
Scarborough Internet 1 day ago
Pickering Total Blackout 3 days ago
Scarborough Internet 4 days ago

Nearby cities with recent reports

Markham

3 recent signals

4 hours ago
Scarborough

2 recent signals

1 day ago
Ajax

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Pickering, Ontario

Latest outage, problems and issue reports in Pickering and nearby locations:

  • Mohsidiqui
    Muhammad Siddiqui (@Mohsidiqui) reported from Markham, Ontario

    @Rogers Once more rogers down again since 7 PM and counting. Freedom's Data to the rescue..... #rogersdown #Rogersinternet #rogersoutrage

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario

    @RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?

  • ijg
    Iain Grant (@ijg) reported from Ajax, Ontario

    @JayBeeGooner @ThisCrazyTrain @RogersHelps Doubt she has a 5G critical network US military phone, but if she does you nailed it.

  • SamySalti
    Salti (@SamySalti) reported from Markham, Ontario

    Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.

  • doughill58
    🇨🇦 Doug Hill 🇨🇦 (@doughill58) reported from Pickering Village, Ontario

    Just got an email from the CEO of @Rogers saying their whole system was down on Friday due to a technical glitch & he's going to credit me for Friday. That works out to about $13.50. I wasn't able to email or call any customers for 26 hrs. Maybe a class action is needed instead.

  • Davidshawn64
    David Bass 🇨🇦🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹☮️ (@Davidshawn64) reported from Whitby, Ontario

    @Rogers You should be giving me a big discount I don't have mobile with you but I had to call again today and had spend way too much time on the phone AGAIN now my wifi is spotty I have zero tv because now we're trying a new box YOUR SERVICE IS ABSOLUTELY GARBAGE I may be canceling it

  • PineappleDigit
    Pineapple Digital (@PineappleDigit) reported from Whitby, Ontario

    @RogersHelps Fix the internet and cellular now in Whitby! You guys suck! Almost 2 days now and you can’t even get your **** right!

  • Andreas_Wesley
    Andreas Wesley (@Andreas_Wesley) reported from Ajax, Ontario

    @CarryTelecom Internet not working in Ajax @Rogers

  • VicStorm
    Victor Storm (@VicStorm) reported from Markham, Ontario

    @RogersHelps Help. My rogers ignite not working. Can't watch the Raptor game

  • SebastianTerzo
    S T (@SebastianTerzo) reported from Markham, Ontario

    @Rogers Worst company ever so many cheaper companies around

  • yyzatc
    George (@yyzatc) reported from Pickering Village, Ontario

    @fordnation Ok. It’s been 9 hours now without internet, cable and very slow LTE. We are paying a small fortune to have these services. Maybe start with @rogers first

  • DPupulin
    Dino Pupulin (@DPupulin) reported from Ajax, Ontario

    @RogersHelps Rogers is down in Ajax, can you confirm eta

  • progers71
    progers71 (@progers71) reported from Markham, Ontario

    @SimonOstler 💯. Have called @RogersHelps to inquire about deactivating voice. Crazy bad.

  • bluecloth
    Art (@bluecloth) reported from Markham, Ontario

    @RogersHelps Ignite tv sucks... frozen screens... pixelated fuzzy picture sometimes... black screen when you’re watching sporting events... the tv upstairs doesn’t connect anymore. So sorry I have to pay for this crappy service

  • EVAsKarma
    eva (she/her) (@EVAsKarma) reported from Whitby, Ontario

    Got email from @Rogers CEO w many promises BUT service is unacceptable. Constant interruptions 2-3x/day at any & all hours of the day. Bounced between customer service and tech support until internet reconnects. The full bill arrives on time, with no interruptions.

  • DaveGatsby
    DaveGatsby (@DaveGatsby) reported from Markham, Ontario

    @RogersHelps It is an awfully long time. It is also awful customer service for a long time loyal customer to experience, especially from your higher ups. I guess there is a long queue of people before me who have been scammed by @Rogers.

  • bender_077
    Pascal Brunet (@bender_077) reported from Whitchurch-Stouffville, Ontario

    Hey @RogersHelps , any idea when service will be restored in Stouffville, Ontario? It’s been 48 hrs. And your automated « support » bot is saying everything is good - reboot your modem… (tweeting from my BELL cel phone)

  • bastienkoert
    bastien koert (@bastienkoert) reported from Pickering Village, Ontario

    @RogersHelps what terrible customer service. I called to do a hardware upgrade and the first guy steers to me to a decent phone for $0 for my 4 plans. 3rd person take $0 and makes it $550 plus activation.

  • undertaker9999
    Stephen Roberts (@undertaker9999) reported from Whitby, Ontario

    @Rogers @RogersHelps I have you guys are planing to launch a fresh website that doesn't include flash for the ignite tv online since major browsers are ending flash support at the end of 2020

  • RaessaFatima
    Icraessa (@RaessaFatima) reported from Markham, Ontario

    @RogersHelps Internet is not working in Markham, how long till we get our internet back? I see a Rogers Van outside.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • aurorabullealis
    Aurora Bullealis (@aurorabullealis) reported

    @Rogers Why the hell is it so hard to cancel your internet plan? We're living in 2026 and I still have to call an agent and wait an hour to cancel a subscription? No wonder you are having to layoff people. Rogers is a dying business and will not exist in coming years.

  • JoeByron87
    Joe Byron (@JoeByron87) reported

    @MapleLeafs @Rogers **** right off, this **** is so rigged

  • HOPP7727
    Hopp (@HOPP7727) reported

    @RogersHelps They said they “promise to contact me when this issue is fixed” I am still waiting, and losing confidence they will in fact keep their promise. He even took my contact info if you believe it.

  • jrmukadama
    AAM (@jrmukadama) reported

    @Rogers Why isn’t Rogers showing the Leylah Fernandez match from the Rome Open? When a Canadian player is on court, I’d expect Rogers/Sportsnet to televise it. Is that asking too much from a Canadian company? Canadian tennis fans want to support Canadian athletes.

  • eristheslayer
    eris (@eristheslayer) reported

    @bcrawfordjr @Garnet_2203 @Rogers Recession is here. They will NEVER admit it

  • mariestellaa_
    Marie ♡ (@mariestellaa_) reported

    @RogersHelps Everything is correct and automatic time is toggled on. It eventually corrected but it seems like it’s a network problem?

  • cjmask83
    Craig Mask (@cjmask83) reported

    @RogersHelps It resolved itself last night while I was in the queue for support. It was the second time in the last few days the issue has cropped up, so I’m hoping it won’t be back.

  • Lunar_Dusk
    Luminier (@Lunar_Dusk) reported

    @RogersHelps Thank you. Finally, I got an email with the final bill today. This May/20, it will automatically be paid, and I will cancel my bank account. Thanks again for your effort.

  • michael12659502
    michael squires 𝕏 (@michael12659502) reported

    @Rogers what should i do? stay or leave? i drove 40km today. ive been having issues with my phone and wanted to upgrade. i verified they had in stock and went. was greeted by a less than motivated woman who turned me around, said it’s better to do it online. i left with nothing

  • purvagevaria
    purva gevaria (@purvagevaria) reported

    @RogersHelps Buddy again repeating- did that 4 times. NO RESOLUTION so far.