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Rogers outages and service status in Pickering, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 2 outage signals in the last 24 hours around Pickering, including 2 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Phone.
  • The most recent signal from this area was received Apr 24, 11:47 AM EDT.
  • 44% Internet (44%)
  • 42% TV (42%)
  • 9% Phone (9%)
  • 2% E-mail (2%)
  • 2% Total Blackout (2%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Pickering, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Pickering, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 24: Problems at Rogers

Rogers is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Pickering, Ontario

The most recent Rogers outage reports came from the following cities: Scarborough, Markham, Ajax, Whitby, and Pickering.

CityProblem TypeReport Time
Scarborough TV 43 minutes ago
Markham Phone 21 hours ago
Markham Phone 2 days ago
Scarborough Internet 4 days ago
Ajax Internet 5 days ago
Markham TV 5 days ago

Nearby cities with recent reports

Scarborough

3 recent signals

43 minutes ago
Markham

3 recent signals

21 hours ago
Ajax

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Pickering, Ontario

Latest outage, problems and issue reports in Pickering and nearby locations:

  • RideJamesRide
    #RideJamesRide (@RideJamesRide) reported from Whitby, Ontario

    Called customer SVC just now and after 3 handoff I finally get the specialized Ignite tech support. Dude says to reboot modem and hangs up on me. Nice. Rethinking this decision. @Rogers

  • Dr_L3cter
    ارتورو ساموديو Arturo Zamudio (@Dr_L3cter) reported from Markham, Ontario

    @Rogers I am waiting for the deposit that has more than 1 week they were going to return me. What a terrible service when you have to pay #Terribleservice

  • SherriStocks
    Pepper Redcastle (@SherriStocks) reported from Whitby, Ontario

    @TOareaFan @TELUS @Bell @Rogers Yah. Now instead of making a shit tonne of money, they’re only making a butt load of money!

  • marklee328
    Mersey (@marklee328) reported from Ajax, Ontario

    @mmaggiewongg @Rogers Two weeks!!! Holy shit!! That's two weeks too long. Unacceptable

  • yyzatc
    George (@yyzatc) reported from Pickering Village, Ontario

    @RogersHelps Ok. It’s been 9 hours now without internet, cable and very slow LTE. We are paying a small fortune to have these services. The least you can do is provide them.

  • MsMAHall
    MHall (@MsMAHall) reported from Markham, Ontario

    @RogersHelps I keep losing wifi and my tv keeps shutting off. Please fix.

  • bender_077
    Pascal Brunet (@bender_077) reported from Whitchurch-Stouffville, Ontario

    Hey @RogersHelps , any idea when service will be restored in Stouffville, Ontario? It’s been 48 hrs. And your automated « support » bot is saying everything is good - reboot your modem… (tweeting from my BELL cel phone)

  • ashwinrayaprolu
    ashwin kumar (@ashwinrayaprolu) reported from Markham, Ontario

    @RogersHelps my internet is Down for past 1 hour . Your service is always on hold

  • DPupulin
    Dino Pupulin (@DPupulin) reported from Ajax, Ontario

    @RogersHelps Rogers is down in Ajax, can you confirm eta

  • RaessaFatima
    Icraessa (@RaessaFatima) reported from Markham, Ontario

    @Rogers Why is the internet not working in Markham. My internet was just fine until I noticed the Rogers Van outside. Why is Rogers fixing things during working hours, as many are working from home? And how long will it take?

  • SebastianTerzo
    S T (@SebastianTerzo) reported from Markham, Ontario

    @Rogers SUCKS TERRIBLE! TERRIBLE CUSTOMER SERVICE

  • carlaaviva
    Carla Aviva Rudberg (@carlaaviva) reported from Pickering Village, Ontario

    @RogersHelps is Pickering in an outage? I’m on data (and almost out of it) to see why my home wifi isn’t working. We have 2 adults that need to be online for work!

  • tdelios
    Tom Delios (@tdelios) reported from Markham, Ontario

    @RogersHelps my ignite service for cable, internet and phone is down .. any idea when it will be up ?

  • Andreas_Wesley
    Andreas Wesley (@Andreas_Wesley) reported from Ajax, Ontario

    @CarryTelecom Internet not working in Ajax @Rogers

  • doughill58
    🇨🇦 Doug Hill 🇨🇦 (@doughill58) reported from Pickering Village, Ontario

    @JacquiDelaney @Rogers Rogers will credit me for one day's lost service but how about the thousands in lost business even though they admitted it was their fault? I never thought I would switch to Bell but I'm likely going to make the switch as time consuming that will be.

  • Davidshawn64
    David Bass 🇨🇦🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹☮️ (@Davidshawn64) reported from Whitby, Ontario

    @Rogers Rogers should be more concerned about living up to your commercials your internet tv and cell are no where near the most reliable I don't know how many times I've had call about my signal and your customer service is crap they do not make things clear about packages

  • VTwinKruzer
    Phil (@VTwinKruzer) reported from Pickering Village, Ontario

    @RogersHelps Please explain to me why every 3 - 4 months, I check my mail on my phone before I go to sleep, just to find when I awake, that for some reason my @rogers account needs my password to sign in, & then says the password is wrong!? I am again locked out of my Rogers acct

  • dugilbo
    Gilbert Ngabo (@dugilbo) reported from Whitby, Ontario

    Okay @RogersHelps my home has been without internet for nearly three days. Tech support promised but hasn't arrived yet. What gives??

  • cathyincanada
    Catherine Kelly-Brown (@cathyincanada) reported from Whitby, Ontario

    @RogersHelps Eligible but after saving details to return to later (1) I cannot locate those details and (2) consistently given a Welcome Back Existing Customer pick-a-phone page when selecting the verification code email link. I'm not a wireless customer yet, just internet/TV/home phone.

  • RaessaFatima
    Icraessa (@RaessaFatima) reported from Markham, Ontario

    @RogersHelps Internet is not working in Markham, how long till we get our internet back? I see a Rogers Van outside.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • MicheleLReiw
    Michele L Renaud (@MicheleLReiw) reported

    @RogersHelps The customer care team has been speaking to me for 1.5 weeks to resolve this. This afternoon, somewhere in India, someone decided that they could no longer speak to me. The disrespect is real.

  • ggreeneyes1975
    Alison (🇨🇦) 🍉 🌻 (@ggreeneyes1975) reported

    @RogersHelps Yes, I do. I will need to check when I'm home. I never had a problem with my old phone.

  • MustangShow
    MustangShow (@MustangShow) reported

    @Rogers It's complete unreliable CRAP! Stay away! #cancelrogers

  • M0nicafor3ver
    Monica (@M0nicafor3ver) reported

    @Rogers no internet in Parkdale, Toronto. When do we expect the service back and please post link to track updates.

  • antru999
    RE2 (@antru999) reported

    This ***** Corbin trash as **** @BlueJays go **** yourself @MarkShapiro @Rogers

  • david_pompeo
    Diamond Dave (@david_pompeo) reported

    @RogersHelps is there an outage in the Maple/vaughan area?

  • jassully1
    jassully (@jassully1) reported

    @RogersHelps Spent almost two hours between your chat and call center because I thought that my account had been compromised. Everything seems okay but a lot of damage can be done in two hours. I miss Shaw so much.

  • ziya_yildirim
    ziya yildirim (@ziya_yildirim) reported

    @RogersHelps I have already spent months trying to resolve this via phone. The account is sent to collections despite a formal CCTS resolution (#COMP-01368301) and equipment return. I will not spend more time on hold. I expect @Rogers to fix their internal error and withdraw the account from collections IMMEDIATELY. My next update will be to @CCTS_CPRST that Rogers is failing to follow the process.

  • Ferreira_nszuki
    DTAmerikka (@Ferreira_nszuki) reported

    @RogersHelps does Rogers still have a retention department or do these Customer service reps take care of that?

  • colingwagner
    C Wagner (@colingwagner) reported

    @RogersHelps You could properly staff your help desks. I shouldn't have to wait 20 minutes to chat to someone online or on the phone. Top notch prices from Rogers and bottom tier customer services.