Rogers Outage in Carleton Village, Ontario

@RogersHelps 90 minutes hold to cancel a mobile service and return a so-called free Huawei device? May this tweet be a warning to anyone who falls for a #Rogers cold call!

@RogersHelps Your service is a bad joke.

@RogersHelps an employee at a Rogers store told me putting my phone in airplane mode can sometimes fix problems. Is this true? Why? She didn't know why, just gave me that tip. I was having trouble listening to music apps when she told me to do that.

@RogersHelps We have no internet today ... seems there is an outage in our area - postal code ending with 2Z2. Is there an estimated timeline when service might be restored? I work from home so this is not what I need especially on a Friday. #InternetOutage

@Rogers is Rogers down? Even website is acting weird. Can't use ignite either.

@RogersHelps Is there an internet outage in East York in Toronto? Woke up to no internet this morning 🙄

@RogersHelps @Rogers can anyone at your company please fix my ignite tv box? I was told 3 weeks ago it was sent out and still nothing. Wtf am I paying for? Like seriously #big3crap #ignitecrap #frustrating

Haven’t had any glitching since the initial two. This also could have been my own internet as @rogers is trash. No problems to report currently though!

@RogersHelps They seem to have a script. Fill out a form. What the serial number. Let me zap it. Hmmm isn’t working. I’ll send a new box. New box not working? Doors? It’s not connecting. Let me zap it. Hmmmm we need to send a technician.

@RogersHelps Not getting much help there

So @RogersHelps can I get some help with this bum replacement box you sent me?

Hi @Rogers I have been trying to reach out to customer care support and kept on waiting and even if get to reach someone they will make you reach who is unreachable. literally ur Wifi service sucks nd can't even go 2 any meetings😑 time for change @Sumanthumesh25

@Rogers internet service is down. What is happening?!

On god if you’re Canadian stay away from @RogersHelps. Go to Telus or Bell Every other provider is better, TRUST ME. By far the worst cellular provider

How many Rogers techs does it take to fix the internet? I’m not sure but it’s more than 10. #internetoutage @RogersHelps

@RogersHelps Internet down in Mimico/Etobicoke or is it just me?

@Rogers Going outages with out informing clients is totally not acceptable, all our kids are depending on your service and we are paying to get this service on time , unfortunately changing from Rogers to other net provider becomes a potential choice

@RogersHelps CRA scam has been using my number. How do I get this stopped?? Help!!!

Please PLEASE fix the internet consistency @RogersHelps! I need it to take phone calls and it keeps cutting down on and off! I do NOT have time to DM. This has been recurrent since an outage on Monday, so it must be an issue in the neighborhood. Postal code M4K 2H1

@RogersHelps fyi…when you are angry about a product you are paying for and not getting good quality product…trying to up sell the customer on more isn’t the way to go. Try helping to fix the problem for the customer that isn’t going to cost them more. We aren’t just $ signs

@RogersHelps im done with you Kai !my patience was gone after my 3rd attempt to get ignite!believe me i will have this conversation audited by your supervisor!! never contact me again!!! i will gla talk to someone that will not make me wait for their benefits! and stop pretending you are a EX

@Rogers Spent 10 yrs with Rogers.... Zero loyalty shown when I really needed the help after I lost my job to Covid....Walked away..haven't looked back

@RogersHelps I felt awful for her.

@Rogers disgusting network scams people

Most garbage ISP in the history of mankind it ****** blows nothing else is available in my area. You dogshit ****** company @Rogers

@RogersHelps Help me ...I'm trying be loyal but your customer service is just horrible.

@RogersHelps I thought you are the best when it come to resolve customer issues but sadly experienced the worst customer service ever. Right from not attending calls, hanging on clients to making user helpless. Definitely considering to say bye bye

@Rogers To bad your rural network sucks

@RogersHelps What bothers me is the lie of the free device. Can you imagine if I was an immigrant with poor English skills- very disappointed

@RogersHelps 90 minutes hold to cancel a mobile service and return a so-called free Huawei device? May this tweet be a warning to anyone who falls for a #Rogers cold call!