Rogers Outage in Carleton Village, Ontario

@RogersHelps But it doesn't work. I've tried. I'll take a screenshot of what it takes me to later and show you.

@RogersHelps I think it might be a problem with your program. Is it compatible with Apple?

@RogersHelps my bill can only be viewed by me under "billing & payment, payment history". Why? Is your system broken?

@311Toronto @RogersHelps Thank you, I will send the email. If the City will be able to assist with this, I’ll be happy, as I see Rogers have taken very little action to fix the wires over the past year.

Although it’s only telco wire and thus no live current run through, the boxes that are left open, and occasionally taped back shut by the crews like that’s a solution, are there for kids to play with, wires for ppl & animals to trip on etc. @RogersHelps perhaps @311Toronto cares?

@Rogers what is your 'vacation blackout'? Isn't it the same as any other time of year in terms of covering vacations? Only some employees must work it? Which ones? Just saw this on your online job application.

@RogersHelps this is ridiculous! Would love my Internet back! Trying to have a mother’s day Crown marathon with my mother and this outage happens! Not Cool!

@RogersHelps Just received my monthly bill. Received not one penny of a credit for 2 phones for the wireless service interruption

@Rogers Support line is down for home internet billing. Getting a dead tone with beeps.

@RogersHelps is anyone actually experiencing internet outage since yesterday? Or is it just me? Im so confuse...

@RogersHelps I've already wasted almost 6 hours of my life with you now. What can you do on twitter that they haven't been able to do on the phone? Someone was supposed to put in a special request to have a service rep come to our house today. Only to find out it wasn't submitted.

@RogersHelps "If you want to temporarily disconnect all your telephone services and suspend your billing while retaining your telephone number, you can subscribe to the Seasonal Suspension service by contacting us and requesting Rogers Home Phone Account Changes." Really?

@RogersHelps Is the cable internet in Mississauga (Erin Mills) Out? Wifi Router is not getting a signal here.

@Rogers all I’m trying to do is add service at a different address. I’m now on hold with my 4th person today because the previous 3 have screwed it up. I can no longer wait on hold any longer and the modem is being delivered to an address with no one there

@RogersHelps we’ve been having intermittent internet issues since Sunday, they’re particularly bad today. Are there any service problems in M6N?

@RogersHelps Our wireless Internet is down and no amount of re-booting can get it up and running. Can I DM you our account # for assistance?

@Rogers first day with Rogers ignite and your internet is down , kinda wish i had my old PVR , and not this could based PVR, unbelievable service

@RogersHelps first day with Rogers ignite and Rogers internet is down , some promise , what's happening with your service levels , horrible

@Rogers What is the point of being a customer if the Raptors game isn’t being shown in my region and the team is from my region????

@RogersHelps trying to cancel my internet online nightmare process even your chat service sucks. I will be canceling my cell service as well soon @rogers worst #service EVER

@Rogers How about you set my service up and stop hanging up on me every time you answer?!! #terribleCS

@Rogers I’m on hold with them. It’s been two hours. They have offered to refund me the activation fee. This is the fourth refund for that. 🙄 getting close to twelve hours of dealing with this? Wtf. My concerns go well beyond just my new phone if this is considered acceptable service.

@RogersHelps I'm wondering if there's an outage in the L3R postal code?

@Rogers you have to be shitting me. I ordered new phone in Apr30th. Your dingdongs sent the wrong phone May 5th, I spent 3hrs on the 5,6 & 7th on hold while you organized to send the correct phone. I found out today, you didn’t actually send it? Wtf? I’m sorry isn’t cutting it.

@RogersHelps I'm trying to find out for my grandparents if there is an outage for cable in their area. They live in Mississauga

@RogersHelps I’ve sent you a DM, I end up on a wild goose chase. We escalate the issue and it’s still not fixed.

@Rogers is okay with people not having service for 16 days so I suggest not using them as a provider 🥰.

@RogersHelps are there issues with cable TV?

@RogersHelps how come your cell service has been so unreliable lately ? My phone only seems to work fast when I’m on wifi and that Isn’t even Rogers.

@RogersHelps is there an issue with the internet in North York?