Rogers Outage in Woodbridge, Ontario

HELP @Rogers, your 5G network contractors were on my street just after Easter & left dozens of homes with 4ft deep holes on our front gardens w a piece of plywood & a construction cone on top. Said they would fill holes in 2 days...it’s July 1. Holes not filled. Help!

@CanadaKaz Could be a hw problem @RogersHelps

@RogersHelps hey, this is the third day in a row that my internet is not available/inconsistent. I pay for this service, I'm trying to work remotely, I shouldn't have to tether to my cell. Inconsistency is not what I want in my internet service.

@kathymelissa5 @RogersHelps I have an unlimited plan but whatever maintenance they are doing keeps disrupting my service and I can’t work like this.

@RogersHelps I’m experiencing internet outage in East York. Please help!

@RogersHelps 3 calls. 4 hours wasted. Your DM service sucks too. 15 year senior who always pays her bills on time. Completely ignored. We are calling tomorrow to cancel. Paying last bill and we are done. Disgusting. Filing a complaint with @CRTCeng too. Shameful behaviour.

@RogersHelps One hour on hold to try to get someone to figure this out. I hung up. I’m switching. Unreal. Worst #customerservice. Screwing a 15 year loyal client. A senior. Wow. Just unreal.

@RogersHelps internet not working again and again

@RogersHelps random internet crashes are amazing wjen evryone works from home now...you would think this wouldn't be a problem in the biggest city in Canada...

So @rogers when will you acknowledge that these constant service disruptions are affecting your customers. I can’t work with no internet...

@RogersHelps so no updates on the widespread outage yesterday at 14:37hrs. Rogers outage map was a Red blob over the entire GTA

@RogersHelps @MathesonStep My office saw a huge hit on Rogers traffic my team is all over the GTA and everyone on Rogers dropped @14:37hrs for 5 minutes or less. I had another outage at 11:18hrs too. @RogersHelps

@RogersHelps 2:49pm Rogers down all over for 5 min or less

@Rogers my internet has been down for hours and I can’t work my class. You’re letting a lot of people down.

@Areathrasher @RogersHelps Just saw the email about service disruption in my area.

@RogersHelps I’ve had slow internet in Toronto the past couple days... I see many similar complaints here on Twitter. Please advise if there is a known issue and what may being done. Thanks.

@gregobr @tower_Guy @Bryson_M @shruti_shekar @Bell @RogersHelps @NavdeepSBains Problem is that if you don't get a new 5G phone, you would still be paying for someone else who does. Maybe less so with the current financing model, but that is one of the problems with having meaningful competition only at the top end of the market.

@RogersHelps Yes still need help

@Rogers you have problems in Brampton yet again

@RogersHelps DMd you with an Ignite problem. Please check. TIA

@Bell_Support @BellMediaPR Bell Canada has the most inconsistent support ever. Every single time I talk to them I am told something different. @RogersHelps if you will cover my cancellation penalty (1 more year....counting the days) you can have me back.

@RogersHelps @Rogers And I agree your network is being overloaded, been going on for years. You want our money, and you’re not living up to your half of the contract, providing the service.

@RogersHelps @Rogers Phone was rebooted. You have serious network issues in this area and I’m getting fed up with it. Furthermore to have a tech tell me moments ago that these numbers are normal is absolutely ridiculous. Interaction # I1516423117

@Rogers What it’s saying so I have to hang up now Im here with zero help expensive internet that doesn’t do what i need it to and a horrible customer support that can’t even help me

@Rogers Why does my Modem shut off randomly through my day. It starts right back up after and completely messes whatever I’m doing online up. I pay way way way too much money to put up with this. Then I call your support line and the voice opperator is so glitchy I can’t even understand

@RogersHelps Our home internet has been constantly glitching and is now completely down. I have restarted the device and still not working

@RogersHelps Nothing else seems to have the issue, no. For further clarification, when I click the last button instead of returning me to the homepage of YouTube, it's as if I pushed up on the arrow keys. I have to forcefully relaunch YouTube to get to the home menu.

@RogersHelps The frequency of calls from malformed numbers has not changed. I hate to break this to you - but it is NOT working.

@Rogers fix your ****, there’s WAY too much downtime to even remotely try to do schoolwork.

@Rogers I worked as a printer technician for HP for years. Based in B.C. Canada. If any customers asked, we had to give a very specific address in Seattle if a customer didnt believe we were American.(we weren't) This is all a PR stunt to get you to trust in an "All Canadian company".