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Shaw

Shaw Outage Report in Ajax, Ontario

Why is my Shaw service not working?

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If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Ajax, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ajax, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 19% TV (19%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Jdyahoo911
    Jason (@Jdyahoo911) reported

    @Shawhelp Fix your god damn infrastructure. Internet and telephone continues to be unavailable since early morning of December 31. 2021 is not looking good. #shawoutage

  • whytestreak
    whytestreak (@whytestreak) reported

    @ShawInfo But terrible mobile network.

  • Jdyahoo911
    Jason (@Jdyahoo911) reported

    @Shawhelp any eta on the Hawkwood Hampton outage? My community is experiencing outage as well, and this is affecting my work, which indirectly affects other Albertan.

  • pfak
    Peter (@pfak) reported

    @KoorikiFox @Shawhelp YIKES! Such sloppy work! I'm a Shaw customer, so they're only really wasting time for themselves. The installer also left both my fence gates open. I phoned them up, and responded to Twitter DM. Not sure if they're going to send someone out today, but they said they'd try.

  • brk4520
    brk (@brk4520) reported

    @Shawhelp this is the second internet install appointment that has been cancelled from your end. I have been without internet since the 24th of dec. the next date they gave me is dec 6th. Absolutely disgusting customer service. No call back when promised 2 times as well.

  • AdbPublishing
    ADB Publishing (@AdbPublishing) reported

    @Shawhelp Received new modem for 1 Gig, yesterday. Installation went smooth without problems except for: The old 300 mbs device had 4 ethernet connectors but the new device only has 2. How to connect two gigabit desktop machines and my NAS? Shaw provide 1 Gig 5-port switch?

  • htmcalgary
    Helen Mills (@htmcalgary) reported

    @Shawhelp - any update on the outage in NW Calgary? Your webpage hasn’t been updated in 7 hours!

  • rock_lesnar
    Rob McKay (@rock_lesnar) reported

    So tired of our optik services from @TELUSsupport. Been nothing but problems for the last 2 years. Think it is time to switch back to @Shawhelp

  • johnleung888
    JohnLeung888 Live on Twitch (@johnleung888) reported from Calgary, Alberta

    @enmax @Shawhelp — When can I meet with my *** Fong Clan on @Twitch? We were going to have hot pot live together but your service outage in my area has ruined those plans...

  • whytestreak
    whytestreak (@whytestreak) reported

    @ShawInfo Are you kidding! The #shawmobile coverage is a joke. Goes to "partners" as soon as you leave Edmonton, according to your service area map.