Shaw

Shaw Outage Report in Ajax, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Ajax, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ajax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Ajax, Ontario 12/19/2025 10:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Ajax, Ontario

The most recent Shaw outage reports came from the following cities: Toronto.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto TV
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Ajax, Ontario

Latest outage, problems and issue reports in Ajax and nearby locations:

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Bigroyalt Travis Lahey (@Bigroyalt) reported

    @Shawhelp I am on CTV now and it hasn’t happened yet. I went back to #TSN and it was still glitching. I checked my signal strength and it is 97 so. It sure what the issue is

  • ScuderiaF1Pod Scuderia F1 Podcast (@ScuderiaF1Pod) reported

    @SuperDave2687 @MarkinVancity @ShawInfo Yes! We have a new-build house and I know there is a wiring issue. Last week I stayed home on Thursday for my scheduled appointment. They didn't show up. I asked why: 'we cancelled your appointment because your internet is working again.' IT'S NOT!

  • JustCariL x - Cari (@JustCariL) reported

    @olive_jackie @DarshanVancity @Shawhelp To be fair, it's hard to tell what it's going to take to fix a problem until they determine what the problem is. **** happens...I just expect a credit for this major inconvenience. They can't control everything but they can control that.

  • RobYCW Rob S (@RobYCW) reported

    @Shawhelp dm sent, home phone not working, and shaw chat keeps disconnecting

  • sarahlehuray Sarah McShane (@sarahlehuray) reported

    @Shawhelp our outage is currently into 12 hours. This is NOT ok and not what we’re paying for….

  • purpleponyart Purple Pony Art 🦄🐦🌈🍁 (@purpleponyart) reported

    @Shawhelp Hi! The chat function doesn't work on desktop or Android. Anyhow, we have a Shaw Motorola modem and we haven't been Shaw customers in the past 10 years. Do we drop it off somewhere or ecycle it?

  • JustCariL x - Cari (@JustCariL) reported

    @DarshanVancity @olive_jackie @Shawhelp Hard to imagine what could have happened that is so difficult to fix

  • olive_jackie Jackie Olive (@olive_jackie) reported

    @JustCariL @Shawhelp Not sure they know….one agent at 6:00 am said there was a fire in our area, after that it’s just been “working on it” we have had downed trees loss of power, but never an outage for this long…quite frustrating

  • Pinkpacker Nancy Clemens (@Pinkpacker) reported

    @jclemy @TELUSsupport @Shawhelp I'll find the number to cancel. This is the second time I've been promised a call back and didn't get one.

  • Gregghost2 Greg-Ghost (@Gregghost2) reported

    @Shawhelp Any time frame for service restoration in Surrey White Rock ? It's been out all day