Shaw Outage Report in Ajax, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Ajax, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ajax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Shaw
Shaw is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (57%)
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TV (18%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Ajax, Ontario
The most recent Shaw outage reports came from the following cities: Toronto.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Total Blackout | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Wi-fi | |
| Toronto |
TV | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Ajax, Ontario
Latest outage, problems and issue reports in Ajax and nearby locations:
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.
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Algis Akstinas
(@AlsoKnownAs_AA) reported
from
Toronto, Ontario
@Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.
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Justin T
(@MisterJustinT) reported
from
Toronto, Ontario
@CM02051985 @smFISHMAN @ShawInfo Enter your info, it might redirect you to the Network. I get a Rogers pop up to enter my info, that might just be how it works for Shaw.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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CryptoHank
(@Traderhankhill) reported
@dubelyew_one @ShawInfo They actually posted at 2:30pm today (problem resolved blah blah)… two hours later it all broke again and they put strike through on that post and reopened the outage. It’s legit going on day 5 now of no internet. I’ve lived in 6 Canadian provinces and never had this issue
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Shane V
(@Inline4photo) reported
@Shawhelp Service has been down for 10 days now Ranchlands area. Online Shaw CS telling me to just be patient. My WFH job is not as understanding. Might be unemployed soon, you guys hiring?
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Ken Cheung 🇨🇦
(@kencheungmd) reported
@Shawhelp Are you sure? There are some stations that come through without a problem at all. There has been no changes in my setup. This, as far as I know, has been a very stable setup. Nothing has been touched in over a year.
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Chance Harvie
(@chanceharvie) reported
@Shawhelp Ok. Thanks again Don. While the lack of service is frustrating, the fact you're communicating quickly helps to take the "edge" off and spares Shaw my wrath. All companies should take note that this is the proper way to serve your customers.
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Russel
(@RussBarden) reported
My God @Shawhelp has got to be the most useless company. 4 days no internet can't get tech out until next Sunday. What a bunch of baloney of a company. My be time to go back Can Com who actually tried to help more than "unplug and plug it in, wait we don't know what's wrong"
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hal 🇨🇦
(@grundil) reported
@Shawhelp I'm assuming that because you have 3 different issues going on around Calgary, my issue of intermittent internet (up down up down) is related to the other on going issues.
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Matt Hickey
(@MattPaulHickey) reported
@TraceyMWoy @Shawhelp Easy fix if you've got the option, change providers! Shaw has shown that they don't care to have your business.
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Danny O'Hearn
(@Danny_OHearn) reported
@MattPaulHickey @Shawhelp Sorry to hear that @ShawHelp didnt take my advice 2 days ago and let their field and call center tech support know to not try to connect new modems as a “fix” when service is not working well. Dissapponting.
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CryptoHank
(@Traderhankhill) reported
This all could have been prevented if @ShawInfo weee transparent in the issue. “Hey guys we have to do integrity digs… hey guys our fibre line is broken… hey guys we are upgrading equipment in the area” But instead they’ve been cryptic, and passive aggressive when contacted…
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BCSTG
(@beverage15) reported
@Shawhelp I’ve been working with your front line support with no success!! I work remote and need to get this working now!!! This is in relation to INC1062330….