Shaw outages and service status in Belleville, Ontario

Problems in the last 24 hours in Belleville, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Belleville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🌼🍄Shelby Lou Who🍄🌼 (@shelbyae) reported 14 minutes ago

  I love when @Shawhelp has random outages before their scheduled maintenance outages. But since I’m not technically a Roger’s customer, their customer service can’t help/notify of the outage 🙄

• 
  4REYCanuck (@OverStMungos) reported 18 minutes ago

  @AndorianIP @Shawhelp @Shawhelp also in Langley - any update on e.r.a? Still out - I can’t go to the portal to check on your updates because, we’ll, my internet is down. Data running very slow (and $)

• 
  We Talk Wrestling (@WeTalkWrestling) reported 18 minutes ago

  @Shawhelp No but your website now says a hydro issue is causing it as of 8:55

• 
  It's been a slice, but I'm leaving this trainwreck (@BCReality) reported 18 minutes ago

  Everyone that is down with Rogers/Shaw internet/email etc, where are you located? Just started here on Vancouver Island a couple of hours ago. #Shaw #Rogers anyone able to get a return to service update? @Shawhelp @RogersHelps @Rogers

• 
  Lori Bird (@lorianebird) reported 21 minutes ago

  @sigurdson_chris @Shawhelp @Rogers What customer service? There isn’t any-at all!

• 
  b ☾ (@brandobrennan) reported 27 minutes ago

  @Shawhelp Sadly this is 2 days in a row of trying, and today is the last day of the billing cycle, so if I miss it I believe I’ll be double billed essentially. Sad that I have already wasted 5 hours on hold between the last 2 days. Quite disappointed as a loyal customer.

• 
  Ugabug (@MaryPChipman) reported 31 minutes ago

  @Shawhelp We did it all. It turned out Shaw hadn't properly registered the devices. 2 hours spent on the 'easy swap out' new modem (1 hr w tech support). Worse problems with the TV swapout, still unresolved. 1 hr trying everything, 1 hr waiting for tech support, 1 hour w it. New box needed

• 
  Dave (@Danrek77) reported 35 minutes ago

  @Shawhelp Yes, I didn’t even unbox this new one. I had contacted support immediately after taking the package from Purolator because the box looked trashed. My problem was the lady on support said nothing about bew hardware or when it might come, just the email with the QR Fed Ex label

• 
  Shari O'Neill (@ShariONeill12) reported 35 minutes ago

  @Shawhelp So you can't just put the effort in right now and let me know? Thanks. Horrible customer service.

• 
  Arnold K (Taylor's Version) (@aroc88) reported 35 minutes ago

  @Shawhelp Nothing has been updated since 1248pm. This sucks.