Shaw Outage Report in Belleville, Hastings County, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Belleville, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Belleville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 30: Problems at Shaw
Shaw is having issues since 10:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (65%)
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TV (12%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Mark
(@hubbalump) reported
@Shawhelp my internet connection went down & when back on, I get a msg on my browser that I need to “follow the instructions provided to activate your modem and connect to your network”. But it’s not a new modem. Need to use cable as if new?
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Jennifer Burton
(@Jenn_Burton) reported
@Shawhelp help! My blue curve home app " can't find my account". How do I reset pods? Wifi is connecting , but the pods are blinking, and won't let me connect my PC to the internet. Have been using these since the summer, first issue, sucks trying to work from home 🙄😡
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DavidGrant
(@DavidGrant) reported
@Shawhelp my account number is 014-1386-2102 and my internet connection died at about 10:40am or before. Is this related to the existing issue? I don't have pods.
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Stu Snowdon
(@DiscoS80) reported
@ShawInfo good afternoon. just wondering if you have any suggestions for me. We have been having issues with our internet cutting out more frequently and it’s starting to get frustrating. We do the whole unplug the coaxial and the modem and it usually starts to work again. Tips?
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Spencer Stranks
(@SpencerStranks) reported
@Shawhelp @ShawInfo i hope that there will be compensation for everyone because of this outage, especially since it has lasted all day so far... #shawoutage #shawpods
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N March
(@NuKiew) reported
@Shawhelp Are you having service problems in East Edmonton. My internet has been going out numerous times each day. I have been unplugging my router a few times each day
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Mark Schochenmaier
(@IcarusSmith) reported
@Shawhelp just wondering why channel 12 and 16 say they are a subscription service in calgary
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RedHeaded Patti
(@RedHeadedPatti) reported
@Shawhelp Is there any way to get some help with some pods that have died? We've been waiting in online chat for almost an hour and on the phone for almost as long, waiting for an agent....
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Spencer Stranks
(@SpencerStranks) reported
@Shawhelp So a routing and config issue.. was there an update that was pushed out lastnight? Any chance of rolling it back?
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Alexandra Ella
(@_alexandraella) reported
@ShawInfo Worst customer service I have ever received - after upgrading to fibre+ earlier today, my internet speed has plummeted. I have been on the phone/chat with Shaw since 10:30am with no resolution. I keep getting booted out of the chat and having to explain everything again