Shaw outages and service status in Cobble Hill, British Columbia
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Full Outage Map
- Shaw generated 0 outage signals in the last 24 hours around Cobble Hill, including 0 direct reports.
- The most common problems reported in this area mention Internet and TV.
- Internet (75%)
- TV (25%)
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Cobble Hill, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cobble Hill, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cobble Hill, British Columbia
The most recent Shaw outage reports came from the following cities: Duncan, and North Saanich.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan
|
Internet | 8 days ago |
|
Duncan
|
Internet | 11 days ago |
|
Duncan
|
TV | 20 days ago |
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Duncan
|
Internet | 23 days ago |
|
North Saanich
|
Total Blackout | 1 month ago |
|
North Saanich
|
Phone | 1 month ago |
Community Discussion
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Shaw Issues Reports Near Cobble Hill, British Columbia
Latest outage, problems and issue reports in Cobble Hill and nearby locations:
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Steve (@swonder77) reported from Sidney, British Columbia@Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬
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Evan Leeson (@EvanLeeson) reported from Saanich, British Columbia@Shawhelp It's too bad, you should be proactive, given the price is the same, there's no additional input cost for Shaw, and you have a happier client. Might offset some if the damage being done to Shaw's rep due to the customer service roll-back over the last few years. #shareholdersfirst
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Bill Perry (@Captnwilly) reported from Ganges, British Columbia@Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.
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Mike Richter (@mrichter37) reported from Mill Bay, British Columbia@Shawhelp the tech came today and gave me a new modem. The password they gave me isn’t working!! Help!!
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Cindy Andrie 🏳️🌈 (@candrie) reported from Saanich, British ColumbiaAnyone else in #yyj internet going up and down in this heat. Specifically with @Shawhelp ?
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E C O L O F T Y your #1 green insulation solution (@Ecolofty) reported from Central Saanich, British Columbia@ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏
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Evan Leeson (@EvanLeeson) reported from Saanich, British Columbia@Shawhelp you guys have gone from heroes to zeroes on customer service. My chat queue estimate expired fifteen minutes ago. Where are all the cheerful people I used to talk to on the phone who worked here in Victoria.
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Nicholas Evans (@Big_Nick92) reported from Duncan, British Columbia@Shawhelp just have a question a couple months ago upgraded to fiber gig l but after the slow internet issue that you guys were having recently my latency on my Xbox it went up to 81ms and it was only 39ms before
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Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia@sadsirensong @MsYouDoYou @Shawhelp I will say that we agreed on a price in September. It was never 5K and we knew they would have to run poles and cables. But Scott hounds this woman to get any info and she changes the price each time. And now she’s quoting 5K with no basis and it’s been 5 months and nothing.,.
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Mike Richter (@mrichter37) reported from Mill Bay, British Columbia@Shawhelp hello. Having problems signing into email. Changed my password through myshaw, and now iPhone is saying incorrect password, when I enter the new updated password
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Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British ColumbiaNow of course it’s this shady as **** SSI @shawhelp rep that’s asking for this money, that was never agreed on before. So yeah...we’re starting to think this is a bribe. What are you going to do about this @shawhelp? Pretty sure this is illegal. Anyone else ever had this issue?
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Ian holt (@holtyny) reported from Brentwood Bay, British Columbia@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Ian Foss (@IanGFoss) reported from Sidney, British ColumbiaHey @Shawhelp is there an outage in Sidney? I am having trouble getting back online after the power outage…
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Laurel McIntyre (@laurelcmc) reported from Sidney, British Columbia@Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.
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Mike Richter (@mrichter37) reported from Mill Bay, British Columbia@Shawhelp unfortunate mistake happened tonight and I couldn’t make my appointment with your tech, he proceeded to call me and lecture me about how they don’t get paid to wait. Great service!! Because we all get paid to wait around when they don’t show up when they’re supposed to
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Jordan kihn (@Jkihn09) reported from Duncan, British Columbia@Shawhelp slid into the dms. Having issues with a bunch of channels not working
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Jordan Borth (@jordanborth) reported from Ganges, British Columbia@ShawInfo considering Shaw Mobile supports eSIM, is there plans to support cellular Apple Watch?
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KTKCAD (@KTKCAD) reported from Saanich, British Columbia@FP_Champagne as a @ShawInfo internet customer we also receive a fair mobile plan 25G for $25.Please be sure the monopoly gouging gang grandfather these contracts.Canada pays the highest mobile rates in the world yet subsidize the carriers with tax breaks with our $ 😡 not keen
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Mike Richter (@mrichter37) reported from Mill Bay, British Columbia@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Steve (@swonder77) reported from North Saanich, British Columbia@Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Lindsay I.R Wiebe (@LindsayWiebeRD) reported@Shawhelp I just came home and tried these. My internet is still down.
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Bella Bee (@SmileyYYC) reported@Shawhelp you’re kidding??????? Connection issues NOW????? $300 a month and you’re ***!!!!!
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Lindsay I.R Wiebe (@LindsayWiebeRD) reported@Shawhelp - I pay internet just to have it cut out for close to an hour every day when I come home from work. If this continues, I’m going to ask for a discounted rate, or change providers to either @Bell or @TELUS. $110 dollars for this kind of service is uncalled for.
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HoopsfanAB (@ydfished) reported@Shawhelp I don’t know how many times this is over the years but you cannot let your simulcast/overide stuff come on when live sports are on. Missing the end of #zags on @KHQLocalNews cuz you guys are screw ups & @CRTCeng never punishes you for it. 😡😡😡😡😡😡😡
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Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reported@Shawhelp I need to order a new remote for my DCX 3200-M cable box. Can you help me?
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Trevor Butte (@The_Butte_Man) reported@Shawhelp my home phone will dial out but not in please help
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bc_2025 (@bc_2025_vision) reported@RogersHelps I tried Rogers with Shaw chat support but they no longer seem to have ability for us to add a screenshot for troubleshooting. I just posted 2 screenshots on @shawhelp messaging. Can I get help there or should I repost to your messaging? Thanks for still being here!!
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Jasmine Kaur G (@jgarcha) reportedThe service from @Shawhelp has gone downhill since @Rogers took over. Tired of the increasing costs, and poor service. Constantly dealing with “connection issues” on my TV. Long wait times for assistance from @RogersHelps and no help. UGH. What are the alternatives out there?!
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Tomnado (@Tomuhthy) reported@Shawhelp is there a reason why the internet is not working in the north Burnaby area
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TC-VAN (@RageGeist) reported@Shawhelp Yes I am still without service