Shaw outages and service status in Cobble Hill, British Columbia
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Full Outage Map
- Shaw generated 0 outage signals in the last 24 hours around Cobble Hill, including 0 direct reports.
- The most common problems reported in this area mention E-mail, Internet, and TV.
- E-mail (43%)
- Internet (43%)
- TV (14%)
The latest reports from users having issues in Cobble Hill come from postal codes V8H .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Cobble Hill, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cobble Hill, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cobble Hill, British Columbia
The most recent Shaw outage reports came from the following cities: Duncan, Sidney, Cobble Hill, Shawnigan Lake, and Saanichton.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan
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Internet | 13 days ago |
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Sidney
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Internet | 27 days ago |
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Duncan
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TV | 27 days ago |
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Sidney
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27 days ago | |
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Duncan
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27 days ago | |
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Sidney
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27 days ago |
Community Discussion
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Shaw Issues Reports Near Cobble Hill, British Columbia
Latest outage, problems and issue reports in Cobble Hill and nearby locations:
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Bill Perry (@Captnwilly) reported from Ganges, British Columbia@Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.
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E C O L O F T Y your #1 green insulation solution (@Ecolofty) reported from Central Saanich, British Columbia@ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏
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Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia@sadsirensong @MsYouDoYou @Shawhelp I will say that we agreed on a price in September. It was never 5K and we knew they would have to run poles and cables. But Scott hounds this woman to get any info and she changes the price each time. And now she’s quoting 5K with no basis and it’s been 5 months and nothing.,.
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Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British ColumbiaDo you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...
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Laurel McIntyre (@laurelcmc) reported from Sidney, British Columbia@Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.
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Nicholas Evans (@Big_Nick92) reported from Duncan, British Columbia@Shawhelp just have a question a couple months ago upgraded to fiber gig l but after the slow internet issue that you guys were having recently my latency on my Xbox it went up to 81ms and it was only 39ms before
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Evan Leeson (@EvanLeeson) reported from Saanich, British Columbia@Shawhelp It's too bad, you should be proactive, given the price is the same, there's no additional input cost for Shaw, and you have a happier client. Might offset some if the damage being done to Shaw's rep due to the customer service roll-back over the last few years. #shareholdersfirst
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KTKCAD (@KTKCAD) reported from Saanich, British Columbia@FP_Champagne as a @ShawInfo internet customer we also receive a fair mobile plan 25G for $25.Please be sure the monopoly gouging gang grandfather these contracts.Canada pays the highest mobile rates in the world yet subsidize the carriers with tax breaks with our $ 😡 not keen
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Jordan Borth (@jordanborth) reported from Ganges, British Columbia@ShawInfo considering Shaw Mobile supports eSIM, is there plans to support cellular Apple Watch?
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Lisa Anderson🇨🇦🏳️🌈 (@deaftravel) reported from Saanich, British Columbia@Shawhelp what’s up w Shaw internet in Cadboro Bay? Internet is down.
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Chris (@hainzy26) reported from Saanich, British Columbia@Shawhelp Bluecurve appears to be down in a few places around town. What happened?
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Steve (@swonder77) reported from North Saanich, British Columbia@Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬
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David Kettlewell (@dbkettlewell) reported from Central Saanich, British Columbia@Shawhelp I can’t get my UFC PPV to work and I’m on hold with Shaw. Help!!
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Steve (@swonder77) reported from Sidney, British Columbia@Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬
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Mike Richter (@mrichter37) reported from Mill Bay, British Columbia@Shawhelp unfortunate mistake happened tonight and I couldn’t make my appointment with your tech, he proceeded to call me and lecture me about how they don’t get paid to wait. Great service!! Because we all get paid to wait around when they don’t show up when they’re supposed to
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Mike Richter (@mrichter37) reported from Mill Bay, British Columbia@Shawhelp the tech came today and gave me a new modem. The password they gave me isn’t working!! Help!!
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Jordan kihn (@Jkihn09) reported from Duncan, British Columbia@Shawhelp slid into the dms. Having issues with a bunch of channels not working
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patrickseward (@PatrickSeward) reported from Saanich, British Columbia@Shawhelp Well, #shawcable changed their plans, now all customers get the same great prices, or so they say. Not only do I feel cheated as a 20+ year customer when new ones got the best prices, now I get the privledge of paying more money, not less. Supervisor please!
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Evan Leeson (@EvanLeeson) reported from Saanich, British Columbia@Shawhelp you guys have gone from heroes to zeroes on customer service. My chat queue estimate expired fifteen minutes ago. Where are all the cheerful people I used to talk to on the phone who worked here in Victoria.
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Mike Richter (@mrichter37) reported from Mill Bay, British Columbia@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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🌼🍄Shelby Lou Who🍄🌼 (@shelbyae) reported@Shawhelp I think you all need to hire more Customer Service staff. I’ve been on hold for over 1hr 15min now. And the web chat service is unable to assist with my issue. Will I ever be able to talk to a person?
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Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reported@Shawhelp I need to order a new remote for my DCX 3200-M cable box. Can you help me?
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TC-VAN (@RageGeist) reported@Shawhelp Yes I am still without service
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Vanessa (@Noosiekins) reported@Shawhelp You have NO IDEA how inconvenient it is, especially when you are in the middle of transferring between flights and hotels and your email is down.
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Chris Sigurdson (@sigurdson_chris) reported@Shawhelp It's a shaw email problem, do you still service shaw email? None of the questions asked lead me to that. Has Rogers taken over all of it now?
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Shari O'Neill (@ShariONeill12) reported@Shawhelp is the internet down in Anmore along East Road? No connection happening.
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LFCBeatle (@richyhlfc) reported@Shawhelp Thanks but what about the issue with live chat and not having a phone number?
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We Talk Wrestling (@WeTalkWrestling) reported@Shawhelp No but your website now says a hydro issue is causing it as of 8:55
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Lindsay I.R Wiebe (@LindsayWiebeRD) reported@Shawhelp I’ve been trying for a while for a solution, but it looks like we will end up changing providers next month, as we have not found a solution and I’m not the only one who has this issue with the X series modems.
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j a (Puffin) (@P_u_f_f_i_n_) reported@Shawhelp bonus points that i got a call trying to sell me a new plan with you guys 5 minutes ago, but i can't get you to come out and do the customer support required for my internet to work.