Shaw Outage Report in Cobble Hill, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Cobble Hill, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cobble Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (18%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Cobble Hill, British Columbia
The most recent Shaw outage reports came from the following cities: Duncan, Sidney, Prospect Lake and Cobble Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Phone | |
| Duncan |
Total Blackout | |
| Sidney |
TV | |
| Sidney |
TV | |
| Prospect Lake |
Internet | |
| Cobble Hill |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Shaw Issues Reports Near Cobble Hill, British Columbia
Latest outage, problems and issue reports in Cobble Hill and nearby locations:
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
Now of course it’s this shady as **** SSI @shawhelp rep that’s asking for this money, that was never agreed on before. So yeah...we’re starting to think this is a bribe. What are you going to do about this @shawhelp? Pretty sure this is illegal. Anyone else ever had this issue?
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Ty_soup
(@tysoup) reported
from
Saanich, British Columbia
@Shawhelp your store front services in Victoria are incredibly terrible!! I sat in the phone all night with you guys trying to get my cable box fixed. You said go to the store front a new box will be ready for pickup.. I’m now wait an HOUR in this store to switch the box!
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Laurel McIntyre
(@laurelcmc) reported
from
Sidney, British Columbia
@Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.
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patrickseward
(@PatrickSeward) reported
from
Saanich, British Columbia
@Shawhelp Well, #shawcable changed their plans, now all customers get the same great prices, or so they say. Not only do I feel cheated as a 20+ year customer when new ones got the best prices, now I get the privledge of paying more money, not less. Supervisor please!
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
Do you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...
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Chris
(@hainzy26) reported
from
Saanich, British Columbia
@Shawhelp Bluecurve appears to be down in a few places around town. What happened?
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Jordan kihn
(@Jkihn09) reported
from
Duncan, British Columbia
@Shawhelp slid into the dms. Having issues with a bunch of channels not working
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E C O L O F T Y your #1 green insulation solution
(@Ecolofty) reported
from
Central Saanich, British Columbia
@ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏
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Cindy Andrie 🏳️🌈
(@candrie) reported
from
Saanich, British Columbia
Anyone else in #yyj internet going up and down in this heat. Specifically with @Shawhelp ?
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Ian Foss
(@IanGFoss) reported
from
Sidney, British Columbia
Hey @Shawhelp is there an outage in Sidney? I am having trouble getting back online after the power outage…
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Steve
(@swonder77) reported
from
Sidney, British Columbia
@Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬
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Steve
(@swonder77) reported
from
North Saanich, British Columbia
@Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp unfortunate mistake happened tonight and I couldn’t make my appointment with your tech, he proceeded to call me and lecture me about how they don’t get paid to wait. Great service!! Because we all get paid to wait around when they don’t show up when they’re supposed to
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Lisa Anderson🇨🇦🏳️🌈
(@deaftravel) reported
from
Saanich, British Columbia
@Shawhelp what’s up w Shaw internet in Cadboro Bay? Internet is down.
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Bill Perry
(@Captnwilly) reported
from
Ganges, British Columbia
@Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
@sadsirensong @MsYouDoYou @Shawhelp I will say that we agreed on a price in September. It was never 5K and we knew they would have to run poles and cables. But Scott hounds this woman to get any info and she changes the price each time. And now she’s quoting 5K with no basis and it’s been 5 months and nothing.,.
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp hello. Having problems signing into email. Changed my password through myshaw, and now iPhone is saying incorrect password, when I enter the new updated password
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp the tech came today and gave me a new modem. The password they gave me isn’t working!! Help!!
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Sandra T.
(@Meuandthem) reported
@ShawInfo looking to set up a phone meeting to speak to a senior specialist regarding adding a new service to our existing account. Keyword: #SPECIALIST
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Alan
(@almarch00) reported
@Shawhelp My internet keeps dropping the last few days. Any known problems in East Edmonton?
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Ryan
(@dr_drp) reported
@BPikaluk @Shawhelp @ShawInfo They really should just switch to Sasktel. Shaw has been a problem from the beginning with bad product and bad service
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Alan
(@aches63) reported
@Shawhelp I just received the XB6 Gateway and installed it. It has rebooted itself about 3 times randomly since we started using it. This never happened with the old Motorola modem. What could be the problem?
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The Painmaker
(@Bizzle025) reported
@Shawhelp your internet network is the worst. Even Glo Nigeria is better than you. WTH is this terrible internet ?😡
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KB
(@kyler_ab) reported
@Shawhelp since when did Shaw's internet quality been reduced to the quality of internet in third world countries.. yeah I said third world countries, I literally been having one of the worst Shaw experiences in years, fix your internet in the West side of Edmonton, Alberta smh.
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Mandy
(@Mandaloo85) reported
@Shawhelp question...my cell and ipad show full signal wifi but it is soooooooooooooo slow and takes forever to load things. What could be the issue?
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Alex Loy
(@ABusyWorld1) reported
@Shawhelp What about some help? Paying oodles of $ for your gateway/blue curve but get lip service from help desk. Chat is no good because I don’t have your internet connection. All day - nothing but trouble! My daughter needs your internet for school. Repair your equipment!
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Jake
(@failb8) reported
Showed up to confirm everything at least, but still nothing he could do. Please @ShawInfo, listen to customers, especially when they try to tell you there’s a larger issue than just me. I’ve burned through a ton of data because of this and now just really don’t feel great about..
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Jake
(@failb8) reported
So my @ShawInfo technician calls me 30 minutes before my scheduled appointment, saying there’s a larger outage in my city caused my “something unknown, possibly weather”. Really upsetting to get told there’s nothing he can do and that I’m going to be waiting *longer*.