Shaw Outage Report in Cobble Hill, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Cobble Hill, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cobble Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (65%)
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TV (12%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Cobble Hill, British Columbia
The most recent Shaw outage reports came from the following cities: Saanichton, Duncan, Sidney and Shawnigan Lake.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| TV | ||
| TV | ||
| TV | ||
| Phone | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Cobble Hill, British Columbia
Latest outage, problems and issue reports in Cobble Hill and nearby locations:
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp hello. Having problems signing into email. Changed my password through myshaw, and now iPhone is saying incorrect password, when I enter the new updated password
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Chris
(@hainzy26) reported
from
Saanich, British Columbia
@Shawhelp Bluecurve appears to be down in a few places around town. What happened?
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp the tech came today and gave me a new modem. The password they gave me isn’t working!! Help!!
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E C O L O F T Y your #1 green insulation solution
(@Ecolofty) reported
from
Central Saanich, British Columbia
@ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏
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Jordan kihn
(@Jkihn09) reported
from
Duncan, British Columbia
@Shawhelp slid into the dms. Having issues with a bunch of channels not working
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Laurel McIntyre
(@laurelcmc) reported
from
Sidney, British Columbia
@Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
Do you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...
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Lisa Anderson🇨🇦🏳️🌈
(@deaftravel) reported
from
Saanich, British Columbia
@Shawhelp what’s up w Shaw internet in Cadboro Bay? Internet is down.
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
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Ian Foss
(@IanGFoss) reported
from
Sidney, British Columbia
Hey @Shawhelp is there an outage in Sidney? I am having trouble getting back online after the power outage…
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Bill Perry
(@Captnwilly) reported
from
Ganges, British Columbia
@Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp unfortunate mistake happened tonight and I couldn’t make my appointment with your tech, he proceeded to call me and lecture me about how they don’t get paid to wait. Great service!! Because we all get paid to wait around when they don’t show up when they’re supposed to
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
@sadsirensong @MsYouDoYou @Shawhelp I will say that we agreed on a price in September. It was never 5K and we knew they would have to run poles and cables. But Scott hounds this woman to get any info and she changes the price each time. And now she’s quoting 5K with no basis and it’s been 5 months and nothing.,.
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patrickseward
(@PatrickSeward) reported
from
Saanich, British Columbia
@Shawhelp Well, #shawcable changed their plans, now all customers get the same great prices, or so they say. Not only do I feel cheated as a 20+ year customer when new ones got the best prices, now I get the privledge of paying more money, not less. Supervisor please!
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Jordan Borth
(@jordanborth) reported
from
Ganges, British Columbia
@ShawInfo considering Shaw Mobile supports eSIM, is there plans to support cellular Apple Watch?
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Nicholas Evans
(@Big_Nick92) reported
from
Duncan, British Columbia
@Shawhelp just have a question a couple months ago upgraded to fiber gig l but after the slow internet issue that you guys were having recently my latency on my Xbox it went up to 81ms and it was only 39ms before
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Steve
(@swonder77) reported
from
Sidney, British Columbia
@Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬
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Steve
(@swonder77) reported
from
North Saanich, British Columbia
@Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬
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Cindy Andrie 🏳️🌈
(@candrie) reported
from
Saanich, British Columbia
Anyone else in #yyj internet going up and down in this heat. Specifically with @Shawhelp ?
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
Now of course it’s this shady as **** SSI @shawhelp rep that’s asking for this money, that was never agreed on before. So yeah...we’re starting to think this is a bribe. What are you going to do about this @shawhelp? Pretty sure this is illegal. Anyone else ever had this issue?
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Todd Rea
(@toddrea) reported
@Shawhelp after 10 hours of outage, you still don’t have an eta? For real? Such bad service.
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Doug Der
(@Oilerfan4ever) reported
@danskiu @Shawhelp Been out since 9am today. @Shawhelp any resolution in sight?
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Opiated
(@opiatedforty9) reported
@Shawhelp my entire blue curve is down
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Bryan Boechler
(@bkboechler) reported
@romerilj @660NEWS This is an unfortunate development for consumers. @ShawInfo has great customer care, and their services are superior to others. Not to mention the impact it’s going to have consumer rates.
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Harry ✨TL40x3✨
(@Pokeballz007) reported
@Shawhelp How can I lower my bill, I was receiving an “offer” which has apparently expired. What offers do you have now for a 20+ year customer?
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Cerinthe
(@Purpurescens) reported
@Shawhelp Can someone please answer in support!????
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Barbara
(@strawberrysnow) reported
@Iam_Canadian @Shawhelp Hi Cory, can you share their response. Mine is terribly slow tonight.
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Rachael Erdmann MSc MPH
(@TheErdbird) reported
Hey @ShawInfo, want to tell us what's happened to the Internet in southwest Edmonton? Some of us have had an outage since 930 this morning. It's easier to be patient when we know what you are trying to fix.
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Danskiu
(@danskiu) reported
@slav_metalurges @Shawhelp That’s sucks.
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sc
(@SneakyCanadian) reported
@Shawhelp How about a little transparency. What is actually going on? Awful awful customer service.