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Shaw Outage Report in Cobble Hill, British Columbia

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The latest reports from users having issues in Cobble Hill come from postal codes V8H .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Cobble Hill, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cobble Hill, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 19% TV (19%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Live Outage Map Near Cobble Hill, British Columbia

The most recent Shaw outage reports came from the following cities: Sidney, Duncan, Cobble Hill, Shawnigan Lake, and Saanichton.

CityProblem TypeReport Time
Sidney Internet 8 days ago
Duncan TV 8 days ago
Sidney E-mail 8 days ago
Duncan E-mail 8 days ago
Sidney E-mail 8 days ago
Cobble Hill Internet 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Cobble Hill, British Columbia

Latest outage, problems and issue reports in Cobble Hill and nearby locations:

  • swonder77
    Steve (@swonder77) reported from North Saanich, British Columbia

    @Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬

  • Jkihn09
    Jordan kihn (@Jkihn09) reported from Duncan, British Columbia

    @Shawhelp slid into the dms. Having issues with a bunch of channels not working

  • swonder77
    Steve (@swonder77) reported from Sidney, British Columbia

    @Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬

  • Captnwilly
    Bill Perry (@Captnwilly) reported from Ganges, British Columbia

    @Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.

  • Ecolofty
    E C O L O F T Y your #1 green insulation solution (@Ecolofty) reported from Central Saanich, British Columbia

    @ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏

  • laurelcmc
    Laurel McIntyre (@laurelcmc) reported from Sidney, British Columbia

    @Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.

  • candrie
    Cindy Andrie 🏳️‍🌈 (@candrie) reported from Saanich, British Columbia

    Anyone else in #yyj internet going up and down in this heat. Specifically with @Shawhelp ?

  • tysoup
    Ty_soup (@tysoup) reported from Saanich, British Columbia

    @Shawhelp your store front services in Victoria are incredibly terrible!! I sat in the phone all night with you guys trying to get my cable box fixed. You said go to the store front a new box will be ready for pickup.. I’m now wait an HOUR in this store to switch the box!

  • mrichter37
    Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp hello. Having problems signing into email. Changed my password through myshaw, and now iPhone is saying incorrect password, when I enter the new updated password

  • holtyny
    Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • MetalBlonde
    Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    Now of course it’s this shady as **** SSI @shawhelp rep that’s asking for this money, that was never agreed on before. So yeah...we’re starting to think this is a bribe. What are you going to do about this @shawhelp? Pretty sure this is illegal. Anyone else ever had this issue?

  • hainzy26
    Chris (@hainzy26) reported from Saanich, British Columbia

    @Shawhelp Bluecurve appears to be down in a few places around town. What happened?

  • mrichter37
    Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp the tech came today and gave me a new modem. The password they gave me isn’t working!! Help!!

  • PatrickSeward
    patrickseward (@PatrickSeward) reported from Saanich, British Columbia

    @Shawhelp Well, #shawcable changed their plans, now all customers get the same great prices, or so they say. Not only do I feel cheated as a 20+ year customer when new ones got the best prices, now I get the privledge of paying more money, not less. Supervisor please!

  • mrichter37
    Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • MetalBlonde
    Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    Do you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...

  • IanGFoss
    Ian Foss (@IanGFoss) reported from Sidney, British Columbia

    Hey @Shawhelp is there an outage in Sidney? I am having trouble getting back online after the power outage…

  • MetalBlonde
    Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • mrichter37
    Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp unfortunate mistake happened tonight and I couldn’t make my appointment with your tech, he proceeded to call me and lecture me about how they don’t get paid to wait. Great service!! Because we all get paid to wait around when they don’t show up when they’re supposed to

  • MetalBlonde
    Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    @sadsirensong @MsYouDoYou @Shawhelp I will say that we agreed on a price in September. It was never 5K and we knew they would have to run poles and cables. But Scott hounds this woman to get any info and she changes the price each time. And now she’s quoting 5K with no basis and it’s been 5 months and nothing.,.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • CDAinsworth
    Chris Ainsworth (@CDAinsworth) reported

    I've had more dropped calls and poor/no reception with Bell in the last year than all my years with them. We got our daughter on with @ShawInfo (Shaw mobile) for a fraction of the cost and she often has better reception than me.

  • DumpsterFireRad
    Dumpster Fire of Dumpster Fires (@DumpsterFireRad) reported

    @Shawhelp Dm re outage :(

  • _gracieb_
    Gracie (@_gracieb_) reported

    @Shawhelp That has been done last night. Our internet and cable service had been CRAPPY for a while now and all I get is being told to “troubleshoot”. No concrete solution. I don’t know how much you pay your technicians that comes over to houses but I find that even they are no help 😒

  • v__pat
    V Pat (@v__pat) reported

    Hey @ShawInfo why are you refusing to send someone to come fix my internet? Claiming the tech called in sick is BS. I've had not internet for 3 days

  • miraoberman
    Mira Oberman (@miraoberman) reported

    It took 42 minutes for @Shawhelp to cancel my grandmother's call waiting. Here's the rabbit hole of 'bundled' plans fun part: we had to add voicemail to stop her fees from going up. Because apparently it costs more to have less.

  • 13BillieJo
    Billie-Jo (@13BillieJo) reported

    @Shawhelp Is there a problem with the internet in Winnipeg Windsor park?

  • DevonJHall
    Loud Mouth Brown Girl (@DevonJHall) reported

    lmao so now it says "no signal", I have no idea how to fix this so Im calling @Shawhelp

  • miraoberman
    Mira Oberman (@miraoberman) reported

    @Shawhelp Thanks for the offer but I have zero faith in your organizational capacity to serve customers. I spent 71 minutes on the phone. Got locked into a 24 month contract that costs $11/month more for same services. Can you fix that?

  • miraoberman
    Mira Oberman (@miraoberman) reported

    I asked @Shawhelp if there was an option for service that didn't include up to $480 in early cancellation fees. Mentioning that my grandmother is 95. None were presented. Apparently they'd be so expensive its not even worth looking it up.

  • chaosinabox
    Mark Cappis (@chaosinabox) reported

    Well, there’s a $25 rental fee down the drain. Halfway through #GodzillaVsKong and Shaw shits the bed. No Internet...no cable...nothing. @Shawhelp, what’s up in Westlock?