Shaw Outage Report in Cobble Hill, British Columbia

Problems in the last 24 hours in Cobble Hill, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cobble Hill, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (19%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Cobble Hill, British Columbia

The most recent Shaw outage reports came from the following cities: Sidney, Duncan, Cobble Hill, Shawnigan Lake, and Saanichton.

City	Problem Type	Report Time
Sidney	Internet	7 days ago
Duncan	TV	7 days ago
Sidney	E-mail	8 days ago
Duncan	E-mail	8 days ago
Sidney	E-mail	8 days ago
Cobble Hill	Internet	9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Cobble Hill, British Columbia

Latest outage, problems and issue reports in Cobble Hill and nearby locations:

• 
  Evan Leeson (@EvanLeeson) reported 1 minute ago from Saanich, British Columbia

  @Shawhelp you guys have gone from heroes to zeroes on customer service. My chat queue estimate expired fifteen minutes ago. Where are all the cheerful people I used to talk to on the phone who worked here in Victoria.

• 
  patrickseward (@PatrickSeward) reported 8 minutes ago from Saanich, British Columbia

  @Shawhelp Well, #shawcable changed their plans, now all customers get the same great prices, or so they say. Not only do I feel cheated as a 20+ year customer when new ones got the best prices, now I get the privledge of paying more money, not less. Supervisor please!

• 
  Mike Richter (@mrichter37) reported 11 minutes ago from Mill Bay, British Columbia

  @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 11 minutes ago from Ganges, British Columbia

  Do you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 19 minutes ago from Ganges, British Columbia

  @sadsirensong @MsYouDoYou @Shawhelp I will say that we agreed on a price in September. It was never 5K and we knew they would have to run poles and cables. But Scott hounds this woman to get any info and she changes the price each time. And now she’s quoting 5K with no basis and it’s been 5 months and nothing.,.

• 
  E C O L O F T Y your #1 green insulation solution (@Ecolofty) reported 20 minutes ago from Central Saanich, British Columbia

  @ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 27 minutes ago from Ganges, British Columbia

  Now of course it’s this shady as **** SSI @shawhelp rep that’s asking for this money, that was never agreed on before. So yeah...we’re starting to think this is a bribe. What are you going to do about this @shawhelp? Pretty sure this is illegal. Anyone else ever had this issue?

• 
  Evan Leeson (@EvanLeeson) reported 28 minutes ago from Saanich, British Columbia

  @Shawhelp It's too bad, you should be proactive, given the price is the same, there's no additional input cost for Shaw, and you have a happier client. Might offset some if the damage being done to Shaw's rep due to the customer service roll-back over the last few years. #shareholdersfirst

• 
  David Kettlewell (@dbkettlewell) reported 28 minutes ago from Central Saanich, British Columbia

  @Shawhelp I can’t get my UFC PPV to work and I’m on hold with Shaw. Help!!

• 
  Mike Richter (@mrichter37) reported 28 minutes ago from Mill Bay, British Columbia

  @Shawhelp hello. Having problems signing into email. Changed my password through myshaw, and now iPhone is saying incorrect password, when I enter the new updated password

• 
  Bill Perry (@Captnwilly) reported 30 minutes ago from Ganges, British Columbia

  @Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.

• 
  Ian holt (@holtyny) reported 44 minutes ago from Brentwood Bay, British Columbia

  @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

• 
  Steve (@swonder77) reported 44 minutes ago from North Saanich, British Columbia

  @Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬

• 
  Mike Richter (@mrichter37) reported 48 minutes ago from Mill Bay, British Columbia

  @Shawhelp unfortunate mistake happened tonight and I couldn’t make my appointment with your tech, he proceeded to call me and lecture me about how they don’t get paid to wait. Great service!! Because we all get paid to wait around when they don’t show up when they’re supposed to

• 
  Jordan kihn (@Jkihn09) reported 49 minutes ago from Duncan, British Columbia

  @Shawhelp slid into the dms. Having issues with a bunch of channels not working

• 
  Mike Richter (@mrichter37) reported 49 minutes ago from Mill Bay, British Columbia

  @Shawhelp the tech came today and gave me a new modem. The password they gave me isn’t working!! Help!!

• 
  Laurel McIntyre (@laurelcmc) reported 53 minutes ago from Sidney, British Columbia

  @Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 54 minutes ago from Ganges, British Columbia

  We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

• 
  Ty_soup (@tysoup) reported 59 minutes ago from Saanich, British Columbia

  @Shawhelp your store front services in Victoria are incredibly terrible!! I sat in the phone all night with you guys trying to get my cable box fixed. You said go to the store front a new box will be ready for pickup.. I’m now wait an HOUR in this store to switch the box!

• 
  Steve (@swonder77) reported 60 minutes ago from Sidney, British Columbia

  @Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Philip Harris (@SolitaryMindset) reported 8 minutes ago

  And that was after he tried to get me to commit to a couple of other packages that I didn't need and wouldn't solve my problem. I guess what I'm saying is avoid, @ShawInfo

• 
  Dave Martin (@AlbertanDave) reported 9 minutes ago

  @Shawhelp Please ensure that all Shaw employees explain that well before selling the product. Maybe a map in the store would help as it is very limited.

• 
  D the Movie & Game Guy (@dthemovieguy) reported 10 minutes ago

  @Crackmacs @Shawhelp I can't tell you how much I loathe Shaw and their terrible everything. I'm on Telus now and it's no screaming hell, but it's light years ahead of Shaw. If I may quote the Iron Sheik, "SHAW CAN GO **** THEMSELVES"

• 
  phloggie 🇨🇦 (@Phlog) reported 10 minutes ago

  @Shawhelp @_ThePrncss I go through the exact same issues with customer service (or lack thereof) Cmon Shaw, this is her livelihood. In a post-Covid world more of us are working from home and depend on the reliability of service.

• 
  ⓄⒼ (@0x4f47) reported 11 minutes ago

  @Shawhelp Ok, one of them finally arrived within 28 minutes, so I was able to login.

• 
  cramd: Marc Sherwood (@cramd) reported 11 minutes ago

  @Shawhelp I just need to know where to send the modem. Or if I can drop it off at a Shaw store in the mall. I've had Shaw internet for ~20 years and have not been let down like this before.

• 
  W L-Mo (@WillMorr1) reported 12 minutes ago

  @Shawhelp Is myshaw down? Trying to sign in but it never sends the code to my phone

• 
  Yera (@itsyeraa) reported 20 minutes ago

  @Shawhelp is your internet just gonna be bad for ever or are you planning on fixing it

• 
  Paul Andrews (@PaulEAndrews) reported 20 minutes ago

  @Shawhelp Why must it be a DM? There are lots of us that have issues with spam calling on our cellphones. This should not be account specific as it’s a global issue and should be transparent and open. #DoBetter

• 
  GrumpyOF (@AlenJoson) reported 21 minutes ago

  @Shawhelp Service has been restored about an hour ago. Thanks.