Shaw Outage Report in Cobble Hill, British Columbia

Problems in the last 24 hours in Cobble Hill, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cobble Hill, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (19%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Cobble Hill, British Columbia

The most recent Shaw outage reports came from the following cities: Sidney, Duncan, Cobble Hill, Shawnigan Lake, and Saanichton.

City	Problem Type	Report Time
Sidney	Internet	9 days ago
Duncan	TV	9 days ago
Sidney	E-mail	10 days ago
Duncan	E-mail	10 days ago
Sidney	E-mail	10 days ago
Cobble Hill	Internet	11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Cobble Hill, British Columbia

Latest outage, problems and issue reports in Cobble Hill and nearby locations:

• 
  Jordan kihn (@Jkihn09) reported 6 minutes ago from Duncan, British Columbia

  @Shawhelp slid into the dms. Having issues with a bunch of channels not working

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 12 minutes ago from Ganges, British Columbia

  Now of course it’s this shady as **** SSI @shawhelp rep that’s asking for this money, that was never agreed on before. So yeah...we’re starting to think this is a bribe. What are you going to do about this @shawhelp? Pretty sure this is illegal. Anyone else ever had this issue?

• 
  patrickseward (@PatrickSeward) reported 12 minutes ago from Saanich, British Columbia

  @Shawhelp Well, #shawcable changed their plans, now all customers get the same great prices, or so they say. Not only do I feel cheated as a 20+ year customer when new ones got the best prices, now I get the privledge of paying more money, not less. Supervisor please!

• 
  Ty_soup (@tysoup) reported 14 minutes ago from Saanich, British Columbia

  @Shawhelp your store front services in Victoria are incredibly terrible!! I sat in the phone all night with you guys trying to get my cable box fixed. You said go to the store front a new box will be ready for pickup.. I’m now wait an HOUR in this store to switch the box!

• 
  Mike Richter (@mrichter37) reported 15 minutes ago from Mill Bay, British Columbia

  @Shawhelp the tech came today and gave me a new modem. The password they gave me isn’t working!! Help!!

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 21 minutes ago from Ganges, British Columbia

  @sadsirensong @MsYouDoYou @Shawhelp I will say that we agreed on a price in September. It was never 5K and we knew they would have to run poles and cables. But Scott hounds this woman to get any info and she changes the price each time. And now she’s quoting 5K with no basis and it’s been 5 months and nothing.,.

• 
  Steve (@swonder77) reported 23 minutes ago from North Saanich, British Columbia

  @Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬

• 
  Mike Richter (@mrichter37) reported 26 minutes ago from Mill Bay, British Columbia

  @Shawhelp hello. Having problems signing into email. Changed my password through myshaw, and now iPhone is saying incorrect password, when I enter the new updated password

• 
  Mike Richter (@mrichter37) reported 27 minutes ago from Mill Bay, British Columbia

  @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

• 
  Laurel McIntyre (@laurelcmc) reported 31 minutes ago from Sidney, British Columbia

  @Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.

• 
  Evan Leeson (@EvanLeeson) reported 31 minutes ago from Saanich, British Columbia

  @Shawhelp you guys have gone from heroes to zeroes on customer service. My chat queue estimate expired fifteen minutes ago. Where are all the cheerful people I used to talk to on the phone who worked here in Victoria.

• 
  Steve (@swonder77) reported 31 minutes ago from Sidney, British Columbia

  @Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬

• 
  Mike Richter (@mrichter37) reported 41 minutes ago from Mill Bay, British Columbia

  @Shawhelp unfortunate mistake happened tonight and I couldn’t make my appointment with your tech, he proceeded to call me and lecture me about how they don’t get paid to wait. Great service!! Because we all get paid to wait around when they don’t show up when they’re supposed to

• 
  E C O L O F T Y your #1 green insulation solution (@Ecolofty) reported 42 minutes ago from Central Saanich, British Columbia

  @ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 44 minutes ago from Ganges, British Columbia

  Do you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...

• 
  David Kettlewell (@dbkettlewell) reported 45 minutes ago from Central Saanich, British Columbia

  @Shawhelp I can’t get my UFC PPV to work and I’m on hold with Shaw. Help!!

• 
  Bill Perry (@Captnwilly) reported 50 minutes ago from Ganges, British Columbia

  @Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.

• 
  Ian holt (@holtyny) reported 53 minutes ago from Brentwood Bay, British Columbia

  @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

• 
  Evan Leeson (@EvanLeeson) reported 58 minutes ago from Saanich, British Columbia

  @Shawhelp It's too bad, you should be proactive, given the price is the same, there's no additional input cost for Shaw, and you have a happier client. Might offset some if the damage being done to Shaw's rep due to the customer service roll-back over the last few years. #shareholdersfirst

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 59 minutes ago from Ganges, British Columbia

  We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DAN KOBE (@dankobe87) reported 3 minutes ago

  @ShawInfo is your Internet in Edmonton functioning properly?. We’ve had poor Internet service since last night.

• 
  Erick S (@erickszekely) reported 4 minutes ago

  @Shawhelp can you give me a little more info on the castlegar outage that’s been going since 8 pm yesterday? Kinda hard to work from home with no internet

• 
  Tony Brown (@drksyder74) reported 6 minutes ago

  @Shawhelp is there something up with gateway today? Hide is super slow to load and showing wrong channels...

• 
  KP ♓ (@MomKP22) reported 7 minutes ago

  @Shawhelp our gateway remote doesn't seem to be working right. We changed batteries too. It's lagging. Guide very slow to come up, pvr guide too. Changing channels takes along time to come up and scroll through stations. Help please! Highly annoying.

• 
  Mark Jones (@markjones65) reported 9 minutes ago from Innisfail, Alberta

  @Shawhelp internet and cable just went out…is there a problem in my area?

• 
  aki ✜ ❄️🧊 (@softbabiesoobin) reported 12 minutes ago

  You have the worst customer service @ShawInfo 🙄

• 
  Matt (@albertarulez) reported 13 minutes ago

  @mysticl @Shawhelp Telus REALLY sucks

• 
  Michael Ryan (@michaeltryan74) reported 14 minutes ago

  @opiatedforty9 @Shawhelp The BlueCurve guide is very slow today. What is the fix for this?

• 
  🇨🇦 Fans of the Wpg Jets 🇨🇦 🏒 (@FansoftheJets) reported 16 minutes ago

  @Shawhelp I just want service that doesn't go out consistently. Something Shaw is clueless to provide

• 
  raime (@raime84522730) reported 16 minutes ago

  @redcrosscanada @ShawInfo Thanks for what? The temporary suspension of service? Keep donating to Shaw so they can keep screwing their customers