Shaw

Shaw Outage in New Westminster, Metro Vancouver Regional District, British Columbia

No problems detected at Shaw

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Shaw problems in the last 24 hours in New Westminster, British Columbia

The following chart shows the number of reports that we have received about Shaw over the past 24 hours from users in New Westminster and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Shaw Outage Chart in New Westminster, Metro Vancouver Regional District, British Columbia 08/18/2022 07:45

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 57.53% Internet
  • Total Blackout 12.28% Total Blackout
  • TV 12.20% TV
  • Wi-fi 10.82% Wi-fi
  • E-mail 5.10% E-mail
  • Phone 2.07% Phone

Shaw Outage Map Near New Westminster, Metro Vancouver Regional District, British Columbia

The most recent outage reports and issues originated from Langley, Vancouver, North Vancouver, Surrey, Richmond, Burnaby, New Westminster, Coquitlam, Port Coquitlam, West End, Coquitlam, Port Moody and Delta.

Loading map, please wait...
CanadaLangley TV
CanadaVancouver Internet
CanadaNorth Vancouver TV
CanadaVancouver Internet
CanadaVancouver Internet
CanadaSurrey Wi-fi

Shaw in New Westminster, British Columbia Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Shaw Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:
  • JuliaHZD Julia Davis (@JuliaHZD) reported from West End, British Columbia

    @Shawhelp Is there an outage in Vancouver right now?

  • Marlow22 Marlow 🇨🇦🇺🇦 (@Marlow22) reported from Vancouver, British Columbia

    @Shawhelp Did you upgrade or change something because our wifi is not working well, extenders all show working but drop off abruptly and don’t rejoin very quickly either. Some devices won’t connect at all!

  • jowdoof west coast homo (@jowdoof) reported from Burnaby, British Columbia

    @Shawhelp hi i need to know it theres outage in my area?

  • pambh65 Anne (@pambh65) reported from Burnaby, British Columbia

    @Shawhelp why do you close the phonelines so early? It used to be 24/7 , now u can't get help to save your life and chat feature will bounce you out several times. I'm about to switch, its so frustrating!

  • officialMrJasB Jas bindra (@officialMrJasB) reported from Surrey, British Columbia

    @Shawhelp Internet down at my store in Surrey Bc, helpline i can call?

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    So @bchydro doesn’t know how to do their jobs and has taken out the @ShawInfo network, costing us all thousands of dollars in lost work. Good times.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @RallyMD @Shawhelp I was mid presentation and had a very busy day. This is not funny. This is income loss and business loss and absolutely unacceptable to take down a whole area unannounced. There is no joke here. This is a massive concern for me and my neighbours.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    I hope @ShawInfo plans to pay for this day of lost work and explain to my staff why payroll is delayed because this is some insane bullshit. Also, when you have a recorded message about an outage, your website shouldn’t say “good news! No outages!”

  • PaulDoroshenko Prairie Paul (@PaulDoroshenko) reported from Vancouver, British Columbia

    @ipf9010 That was @ShawInfo that screwed up our move so badly. Unforgivable. I’m looking for another service provider now. When we get into our new place I’m going to start a CRTC complaint. This is ridiculous.

  • danielaichler Danielle Aichler (@danielaichler) reported from Shaughnessy, British Columbia

    @Shawhelp is there a tv outage in Vancouver at the moment?

  • AshleyBurr_ Ashley Burr (@AshleyBurr_) reported from New Westminster, British Columbia

    @Shawhelp is there an outage in New Westminster BC? Internet appears to be down.

  • Vanderfluit Sean Vanderfluit (@Vanderfluit) reported from Richmond, British Columbia

    @Shawhelp ...especially since it's been almost two hours since I was told I'd been sent an email confirming the appointment, yet nothing. I wonder if the other customer got it instead. 😕

  • Vanderfluit Sean Vanderfluit (@Vanderfluit) reported from Richmond, British Columbia

    @Shawhelp Convenient you shut down just as your service goes out.

  • Festive_Fong Allan 2022 (@Festive_Fong) reported from Richmond, British Columbia

    @Shawhelp Help me !

  • PSPilates Yvonne Bray (@PSPilates) reported from West End, British Columbia

    @Shawhelp Blue curve not working once again

  • RitchWorld RitchWorld (@RitchWorld) reported from New Westminster, British Columbia

    @Shawhelp Actually there is no point. You can train your support to recognize, appreciate and value long terms customers. I was actually surprised how greedy Shaw is. The big kicker was charging my in laws more money for internet 15 than I pay for my 300 internet.

  • RitchWorld RitchWorld (@RitchWorld) reported from New Westminster, British Columbia

    Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.

  • ManpreetSuhi Manpreet Suhi (@ManpreetSuhi) reported from Burnaby, British Columbia

    @Shawhelp do you have any update on the outage in Burnaby Deer Lake Area?

  • MasterXSY Master P.Le🇨🇦✌️🗽 (@MasterXSY) reported from Port Coquitlam, British Columbia

    @ShawInfo internet not operating, problem???

  • PeterMeiszner Peter Meiszner (@PeterMeiszner) reported from Vancouver, British Columbia

    Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:
  • KerryThomason10 Kerry Thomason (@KerryThomason10) reported

    @Shawhelp I've done this. I've selected a show scheduled to record, but there is no word CANCEL on the screen of my phone. No option to cancel is visible. Only more info is visible, click on that, no cancel option there either. The word CANCEL is not there.

  • HollyHollywood8 Just Me (@HollyHollywood8) reported

    @Shawhelp is there issues on certain channels? Pixelating on various channels but not continuously.

  • overseaskate dxbyoung (@overseaskate) reported

    @ShawInfo Funny business model you have. Call today about reinstating my services for what I was offered before they were Disconnected. Told it was going to be $60 more per month because I was an existing customer and would rather have me switch to Telus for the next two years.

  • KerryThomason10 Kerry Thomason (@KerryThomason10) reported

    @Shawhelp This is about deleting RECORDED shows on App. I need info on how to CANCEL shows scheduled to record. See no option offered to cancel when I look at my Scheduled recordings. Thanks.

  • Just2AvoidCrap Jack Jump (@Just2AvoidCrap) reported

    @Shawhelp That's not my question. If I move out of a Shaw Mobile eligible area (for example, move from Vancouver to Squamish), will SHAW cancel my service?

  • happiebean Michelle (@happiebean) reported

    @Shawhelp 3rd day of my intent losing connection randomly and modem randomly restarting and its effecting my work. Please help.

  • Just2AvoidCrap Jack Jump (@Just2AvoidCrap) reported

    @Shawhelp if I lived in one of the areas worthy of being eligible for Shaw Mobile and became a mobile customer, then later moved to an area not considered important enough, would you cancel/close my Mobile account?

  • jonwrathall Jon W (@jonwrathall) reported

    @Shawhelp anyone else having internet problems I. #Tuscany #yyc ?

  • DennisKoch10 Dennis Koch (@DennisKoch10) reported

    @ShawInfo @TELUS I'm paying the full bill off in any case but note to @ShawInfo - all those services I'm paying for right now will go bye-bye - and I will make it a point for others to know where the #ShawTV personal service is going. #YEG I am NOT happy.

  • DennisKoch10 Dennis Koch (@DennisKoch10) reported

    @ShawInfo Telus anyone? Our bldg just got new @TELUS fibre installed and @ShawInfo is starting to take advantage of their customer base. News. We can still leave. Two days short of when they know I pay accordingly? Not acceptable. #YEG #YYC No personal customer service is not acceptable.