Shaw outages and service status in New Westminster, British Columbia

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near New Westminster, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, North Vancouver, Burnaby, Surrey, Anmore, Richmond, Port Moody, and Coquitlam.

City	Problem Type	Report Time
Vancouver	Internet	1 hour ago
Vancouver	Internet	1 day ago
Vancouver	Total Blackout	1 day ago
North Vancouver	Internet	1 day ago
Vancouver	Internet	1 day ago
Burnaby	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

• 
  Chris Falskow (@falskow) reported 23 seconds ago from Delta, British Columbia

  The worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail

• 
  Michael Brimer (@IMBrimer) reported 2 minutes ago from Vancouver, British Columbia

  @ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily

• 
  RitchWorld (@RitchWorld) reported 5 minutes ago from New Westminster, British Columbia

  Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.

• 
  shirley silberg (@ShirleySilberg) reported 6 minutes ago from Vancouver, British Columbia

  @Shawhelp our picture is pixelating and the wait time on the phone is 1 hour. Please help now.

• 
  macaroni in a pot (@jooooodooolp) reported 6 minutes ago from Burnaby, British Columbia

  Just like that. My home internet is down and i was just about to finish my movie. Thanks @ShawInfo

• 
  Rose Hillier (@rlhnyvr) reported 9 minutes ago from North Vancouver, British Columbia

  @NorthVanMike Are you online? @Shawhelp says no known issues. We've been out all morning here at the office 😡

• 
  Prairie Paul (@PaulDoroshenko) reported 9 minutes ago from Vancouver, British Columbia

  @ipf9010 That was @ShawInfo that screwed up our move so badly. Unforgivable. I’m looking for another service provider now. When we get into our new place I’m going to start a CRTC complaint. This is ridiculous.

• 
  BdblE (@MsYouDoYou) reported 11 minutes ago from Burnaby, British Columbia

  @RallyMD @Shawhelp I was mid presentation and had a very busy day. This is not funny. This is income loss and business loss and absolutely unacceptable to take down a whole area unannounced. There is no joke here. This is a massive concern for me and my neighbours.

• 
  mrslprime (@mrslprime) reported 11 minutes ago from Vancouver, British Columbia

  @Shawhelp Good morning, I'm having trouble with the internet. It says 'No internet'. Please help me if you can, thank you.

• 
  west coast homo (@jowdoof) reported 14 minutes ago from Burnaby, British Columbia

  @Shawhelp hi i need to know it theres outage in my area?

• 
  David Schreck (@StrategicThghts) reported 16 minutes ago from North Vancouver, British Columbia

  @TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.

• 
  Uli Laue (@ulilaue) reported 17 minutes ago from Richmond, British Columbia

  @WayneFougere @Shawhelp Have you checked the outage map? Bernice thought she had issues but hers was battery related.

• 
  Roland van Kaauwen (@DaddyR69) reported 28 minutes ago from Surrey, British Columbia

  @ShawInfo At 10:30 am 01/04/21 my daughter let me know the Shaw service was down. Now it 9:40 pm and I had called for the techs to call me back, that call came at 8:30 pm. So for 70 minutes I’ve been the 1st in the queu and am still listening to you nonsense ads. 1/2

• 
  Tyler, The Creator (@ItsTylerG_) reported 34 minutes ago from Surrey, British Columbia

  @Shawhelp you guys still down? i know there’s been service outages in Surrey n i’m currently affected, jus wanna know a possible ETA :)

• 
  Muji (@AHMED__1095) reported 38 minutes ago from Surrey, British Columbia

  @Shawhelp is there some sort of internet issue going on currently? Can’t seem to connect, have rebooted multiple times

• 
  Michelle Carter (she,her,hers) (@Britbirdvancity) reported 42 minutes ago from Vancouver, British Columbia

  @Shawhelp is there an outage in Vancouver? At a time when it's most needed your internet is v unreliable

• 
  Michelle Carter 🇬🇧🇨🇦 (@Britbirdvancity) reported 53 minutes ago from Vancouver, British Columbia

  @Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.

• 
  Norm (@phoenix45photo) reported 54 minutes ago from North Vancouver, British Columbia

  @Shawhelp I sent a DM last evening at 6pm about my cable not working, I have not heard back ...

• 
  ⌖ Osha'to-Chris⌖ 🇨🇦 (@ChrisMcArdle1) reported 55 minutes ago from Surrey, British Columbia

  @Shawhelp the last few days my internet has slowed down so much and tonight I keep getting booted from my game or has massive lag. What is going on??

• 
  Yvonne Bray (@PSPilates) reported 55 minutes ago from West End, British Columbia

  @Shawhelp Blue curve not working once again

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sophie (@sophie_everine) reported 3 minutes ago

  @Rogers i pay a lot of money for your service. Why is there an outage????? @Shawhelp

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 6 minutes ago

  @Shawhelp I just came home and tried these. My internet is still down.

• 
  Dave W (@penskefile79) reported 8 minutes ago

  @Shawhelp I need help. My cable keeps cutting out - to the point I can’t watch anything. The shows I recorded also have issues. Some of them have audio issues or are not accessible. I’ve tried to call a couple times - but the hold time is +1 hour and I just give up. Please help.

• 
  Jenn (@jskapin) reported 10 minutes ago

  @Shawhelp Internet, and it’s in Cochrane, ab. Self service doesn’t work either.

• 
  Ugabug (@MaryPChipman) reported 11 minutes ago

  @Shawhelp But it's time consuming, the TV settings show our WiFi signal is strong & everything else in the house works, so why should I? It's just the tech concept is faulty.

• 
  Drimint (@RisenRealm) reported 13 minutes ago

  @Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway

• 
  Bella Bee  (@SmileyYYC) reported 14 minutes ago

  WTF .@shawhelp ????? You decide to go down during #HockeyDayInCanada ! 😡

• 
  Bella Bee  (@SmileyYYC) reported 14 minutes ago

  @Shawhelp internet down #NW

• 
  Chris Sigurdson (@sigurdson_chris) reported 14 minutes ago

  @Shawhelp It's a shaw email problem, do you still service shaw email? None of the questions asked lead me to that. Has Rogers taken over all of it now?

• 
  Guy_Barnabe (@GuyBarnabe) reported 15 minutes ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…