Shaw outages and service status in New Westminster, British Columbia
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Shaw generated 9 outage signals in the last 24 hours around New Westminster, including 9 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jul 23, 9:40 AM EDT.
- Internet (66%)
- Wi-fi (10%)
- TV (10%)
- Total Blackout (8%)
- E-mail (5%)
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near New Westminster, British Columbia
The most recent Shaw outage reports came from the following cities: North Vancouver, Vancouver, Surrey, Coquitlam, Burnaby, Port Moody, New Westminster, Anmore, and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 North Vancouver
|
Internet | 3 hours ago |
|
Vancouver
|
TV | 13 hours ago |
|
Vancouver
|
Internet | 16 hours ago |
|
North Vancouver
|
Wi-fi | 18 hours ago |
|
Vancouver
|
TV | 20 hours ago |
|
Vancouver
|
Internet | 20 hours ago |
Nearby cities with recent reports
23 recent signals
4 recent signals
3 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
-
Vanessa (@VNSSAWBSTR) reported from Vancouver, British Columbia@Shawhelp my internet and tv went down suddenly. Hopefully it will be up again by morning.
-
Colin Rose (@ColinRose) reported from Vancouver, British Columbia@Shawhelp is there a service issue I’m Vancouver? My internet is out...
-
Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.
-
Rose Hillier (@rlhnyvr) reported from North Vancouver, British Columbia@NorthVanMike Are you online? @Shawhelp says no known issues. We've been out all morning here at the office 😡
-
Marc Nolet (@fedex182) reported from Coquitlam, British Columbia@Shawhelp is internet service down in coquitlam? my internet has been out since 11am
-
Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported from Port Coquitlam, British Columbia@Shawhelp The problem is not with WiFi. It is a lack of mobile signal. It's really weak, and never connects at 4G speeds as your coverage map indicates.
-
Michelle Carter (she,her,hers) (@Britbirdvancity) reported from Vancouver, British Columbia@Shawhelp is there an outage in Vancouver? At a time when it's most needed your internet is v unreliable
-
Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia@ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing
-
Travel by Rempel (@TRempel604) reported from Vancouver, British ColumbiaSuper annoyed with @Shawhelp So bad with customer service. Just hung up on me.
-
shirley silberg (@ShirleySilberg) reported from Vancouver, British Columbia@Shawhelp our picture is pixelating and the wait time on the phone is 1 hour. Please help now.
-
D Mac. (@macrae_donnie) reported from Vancouver, British Columbia@FarahKotadia @Shawhelp Stiil down on tech support on hold I still down in
-
mrslprime (@mrslprime) reported from Vancouver, British Columbia@Shawhelp Good morning, I'm having trouble with the internet. It says 'No internet'. Please help me if you can, thank you.
-
Stephen Fung (@stephenfung) reported from Coquitlam, British Columbia@angelastamour @TELUSsupport @Shawhelp Looks like it's being handled. They are escalating because it seems like quite the technical issue. Fun times! 🤓
-
Sean Vanderfluit (@Vanderfluit) reported from Richmond, British Columbia@Shawhelp ...especially since it's been almost two hours since I was told I'd been sent an email confirming the appointment, yet nothing. I wonder if the other customer got it instead. 😕
-
Tri (@geekdad604) reported from North Vancouver, British Columbia@Shawhelp a tech wasn’t able perform our install during our scheduled appointment last week and Shaw didn’t reschedule my port out - now my internet is down. I’m WFH and need connectivity. Help!
-
Chris Simpson (@chris_e_simpson) reported from North Vancouver, British ColumbiaDarn it, internet connection. Hey @Shawhelp is there an issue in North Vancouver? My modem won't go past the green flashing stage.
-
Monique Cloutier (@cloutier68) reported from Vancouver, British Columbia@stephenbraverm1 @Jen_Newsted @Shawhelp I could use an upgrade for my internet too. Never seems to get around to do this though.
-
Jeff Thorlacius (@jthor099) reported from Vancouver, British Columbia@Shawhelp Having problems in Vancouver with Gateway. Super slow, buggy, channels displaying incorrectly or not at all. Have cycled power and done system refresh, have unscrewed cables. Any known issues in my area?
-
Norm (@phoenix45photo) reported from North Vancouver, British Columbia@Shawhelp I sent a DM last evening at 6pm about my cable not working, I have not heard back ...
-
Ashley Burr (@AshleyBurr_) reported from New Westminster, British Columbia@Shawhelp is there an outage in New Westminster BC? Internet appears to be down.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
Guy_Barnabe (@GuyBarnabe) reported@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
-
Guy_Barnabe (@GuyBarnabe) reported@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
-
MrYeti (@XLegitJetsFanX) reported@nobodyhky @Shawhelp Starlink buddy I switched and never will switch back
-
Vanessa (@Noosiekins) reported@Shawhelp We ended up setting up email forwarding, but I don't know if everything is forwarded. It's terrible because I am already using an E-sim so I changed all my 2 factor authentication to email...and well now my email is up in the air. Also it's only incoming that's blocked.
-
TC-VAN (@RageGeist) reported@Shawhelp Yes I am still without service
-
Alan (@aches63) reported@Shawhelp Hi, our cable has been offline all day. Get a "No Content" message window. We hear others have the same issue here in west Calgary. Have done the unplug/wait 30 seconds/plug back in with no resolution. A tech reset the box too. Is there something going on??
-
Quinn Mason MD (@boondocksdoc) reported@Shawhelp Nanaimo home internet service down. No mention of same on website. Any info or update?
-
OC_2030 (@oc_2030_vision) reported@Shawhelp Thanks for this update … customer service improves with customer feedback like mine. Next time just turn on TV and see if “The Frame” is on your own TV.
-
Ugabug (@MaryPChipman) reported@Shawhelp I have to return the old modem & the new TV box that didn't work. The 1st technician sent me a FedEx label but there's no FedEx in my neighbourhood. The 2nd technician said he was going to send me a label for Canada Post/UPS, both of which are far more accessible but he never did
-
always smile 🇨🇦 (@cari_goncalves) reported@Shawhelp @gfliverpool9966 Not working for me either. Ridiculous