Shaw

Shaw Outage in New Westminster, Metro Vancouver Regional District, British Columbia

Some problems detected at Shaw

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Shaw problems in the last 24 hours in New Westminster, British Columbia

The following chart shows the number of reports that we have received about Shaw over the past 24 hours from users in New Westminster and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Shaw Outage Chart in New Westminster, Metro Vancouver Regional District, British Columbia 10/22/2021 13:15

October 22: Problems at Shaw

Shaw is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 60.56% Internet
  • TV 16.93% TV
  • Wi-fi 10.28% Wi-fi
  • Total Blackout 5.34% Total Blackout
  • E-mail 4.97% E-mail
  • Phone 1.92% Phone

Shaw Outage Map Near New Westminster, Metro Vancouver Regional District, British Columbia

The most recent outage reports and issues originated from Vancouver, Surrey, Port Coquitlam, Burnaby, Langley, Richmond, North Vancouver, Port Moody, Coquitlam, Pitt Meadows, New Westminster, Coquitlam and West End.

CanadaVancouver Internet
CanadaSurrey TV
CanadaVancouver Internet
CanadaVancouver Internet
CanadaSurrey Internet
CanadaPort Coquitlam E-mail

Shaw in New Westminster, British Columbia Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Shaw Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:
  • webtwozero Alex McRoberts (@webtwozero) reported from North Vancouver, British Columbia

    @Shawhelp seeing an outage in North Vancouver?

  • fedex182 Marc Nolet (@fedex182) reported from Coquitlam, British Columbia

    @Shawhelp is internet service down in coquitlam? my internet has been out since 11am

  • jthor099 Jeff Thorlacius (@jthor099) reported from Vancouver, British Columbia

    @Shawhelp Having problems in Vancouver with Gateway. Super slow, buggy, channels displaying incorrectly or not at all. Have cycled power and done system refresh, have unscrewed cables. Any known issues in my area?

  • Andiecamille Andie Stewart (@Andiecamille) reported from Vancouver, British Columbia

    @ShawInfo since my contract ran out, my bill has been increasing MONTHLY. I spoke to an agent and was told that my charges could change month to month unless I sign a contract. As a customer of over 25 years, this is a brutal way to treat your existing clients. #extortion 🤬

  • PSPilates Yvonne Bray (@PSPilates) reported from West End, British Columbia

    @Shawhelp I tried BlueCurve. Since an outage, I have pixelation, sound drops multiple times in last 3 days. It is TV shows and recorded shows. I have done all the resetting both modem and BlueCurve box to no avail and I moved the modem to a higher level. So what is the solution?

  • macrae_donnie D Mac. (@macrae_donnie) reported from Vancouver, British Columbia

    @FarahKotadia @Shawhelp Stiil down on tech support on hold I still down in

  • mrslprime mrslprime (@mrslprime) reported from Vancouver, British Columbia

    @Shawhelp Good morning, I'm having trouble with the internet. It says 'No internet'. Please help me if you can, thank you.

  • QuinnMellCobb Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia

    @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.

  • QuinnMellCobb Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia

    @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.

  • rlhnyvr Rose Hillier (@rlhnyvr) reported from North Vancouver, British Columbia

    @NorthVanMike Are you online? @Shawhelp says no known issues. We've been out all morning here at the office 😡

  • PhilRidinBikes Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported from Port Coquitlam, British Columbia

    @Shawhelp The problem is not with WiFi. It is a lack of mobile signal. It's really weak, and never connects at 4G speeds as your coverage map indicates.

  • ulilaue Uli Laue (@ulilaue) reported from Richmond, British Columbia

    @WayneFougere @Shawhelp Have you checked the outage map? Bernice thought she had issues but hers was battery related.

  • andrewcook Andrew Cook (@andrewcook) reported from Burnaby, British Columbia

    @Shawhelp why would you cut my internet off after sending me your shaw mobile sim cards? You cut all my service so I have to sign up to tether? I cannot understand why you would do this. A tech now can't come to fix for 7 days. 7!

  • StrategicThghts David Schreck (@StrategicThghts) reported from North Vancouver, British Columbia

    @TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.

  • singh_sp colored pencil (@singh_sp) reported from Burnaby, British Columbia

    @Shawhelp - my internet fiber gig plan sucks. disconnected 25 times Ina day. U tech fixed it and worked for 15 days. Again loses connection every now n then. I work from home. Hampering my work. Tech is scheduled for May 10. Should I close my work till then?

  • Wbaz54 Michael Cuddihy (@Wbaz54) reported from Vancouver, British Columbia

    @ShawInfo @Shawhelp Hi there, you canceled your tech appt this am an hour after they were supposed to be here and after an hour plus with different people in Support the earliest reschedule is 4 days from now, no internet etc...#move booked long time ago, #nothappy #Shaw

  • PSPilates Yvonne Bray (@PSPilates) reported from West End, British Columbia

    Totally fed up with Shaw. Audio cuts out repeatedly and it’s always the same responses which never fix the issue. Numerous complaints re same and pixelation. @Shawhelp

  • MyrtleCypress55 Stephanie 🍁 (@MyrtleCypress55) reported from Langley, British Columbia

    @Shawhelp Langley City just went down too! Any eta on when this will be back online?

  • haigtweets Haig Sakouyan (@haigtweets) reported from North Vancouver, British Columbia

    @Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.

  • AHMED__1095 Muji (@AHMED__1095) reported from Surrey, British Columbia

    @Shawhelp is there some sort of internet issue going on currently? Can’t seem to connect, have rebooted multiple times

Shaw Issues Reports

Latest outage, problems and issue reports in social media:
  • AdvocatingHere Beautifully Inclusive (@AdvocatingHere) reported

    Seriously @Shawhelp ever since I upgraded my internet it is super unreliable! You are about to lose a really really long term customer. :( dropping mid meeting or presentation is unacceptable.

  • Falross Falross (@Falross) reported

    @Shawhelp any word on an internet outage in lloydminster? Internet has been on and off this morning.

  • bhavin_er Bhavin Patel (@bhavin_er) reported

    @Shawhelp Wifi is not working in Saskoon...

  • mcmanus17 D McManus (@mcmanus17) reported

    @Shawhelp 23 shouldn’t be a blackout channel when you live in Edmonton.

  • Noosiekins Vanessa (@Noosiekins) reported

    oh damn @Shawhelp! 1 problemless week & we're back at it again. Black screen followed by connection failed message (though wifi is at full bars). When it came back to life, it landed on a different channel (@GlobalBC to @CTVVancouver). These random drops started again yesterday.

  • Jamie_M_T3 Jamie Murphy (@Jamie_M_T3) reported

    Shaw cable is right on schedule with their internet services going down again. I can’t imagine how people can get anything done outside the city. @Shawhelp

  • tomcoleman2012 tom coleman (@tomcoleman2012) reported

    @Shawhelp @TheNeilInstant Why is shaw down again in west end vancouver. Telus is looking better

  • tomcoleman2012 tom coleman (@tomcoleman2012) reported

    @TheNeilInstant @Techno_dude @Shawhelp Shaw is fing down again in west end

  • TheNeilInstant Neil Instant (@TheNeilInstant) reported

    @Shawhelp Chromecast has said if other apps are able to cast then the problem is with the app itself.

  • TheNeilInstant Neil Instant (@TheNeilInstant) reported

    @Techno_dude @Shawhelp I tried tech support last night, the help will not be coming from there lol