Shaw outages and service status in New Westminster, British Columbia

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Shaw generated 0 outage signals in the last 24 hours around New Westminster, including 0 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received May 29, 11:10 PM EDT.

Internet (68%)
Wi-fi (15%)
TV (10%)
Total Blackout (5%)
Phone (2%)
E-mail (1%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 30, 5:00 AM EDT	0	0
May 30, 5:20 AM EDT	0	0
May 30, 5:40 AM EDT	0	0
May 30, 6:00 AM EDT	0	0
May 30, 6:20 AM EDT	0	0
May 30, 6:40 AM EDT	0	0
May 30, 7:00 AM EDT	0	0
May 30, 7:20 AM EDT	0	0
May 30, 7:40 AM EDT	0	0
May 30, 8:00 AM EDT	0	0
May 30, 8:20 AM EDT	0	0
May 30, 8:40 AM EDT	0	0
May 30, 9:00 AM EDT	0	0
May 30, 9:20 AM EDT	0	0
May 30, 9:40 AM EDT	0	0
May 30, 10:00 AM EDT	0	0
May 30, 10:20 AM EDT	0	0
May 30, 10:40 AM EDT	0	0
May 30, 11:00 AM EDT	0	0
May 30, 11:20 AM EDT	0	0
May 30, 11:40 AM EDT	0	0
May 30, 12:00 PM EDT	0	0
May 30, 12:20 PM EDT	0	0
May 30, 12:40 PM EDT	0	0
May 30, 1:00 PM EDT	0	0
May 30, 1:20 PM EDT	0	0
May 30, 1:40 PM EDT	0	0
May 30, 2:00 PM EDT	0	0
May 30, 2:20 PM EDT	0	0
May 30, 2:40 PM EDT	0	0
May 30, 3:00 PM EDT	0	0
May 30, 3:20 PM EDT	0	0
May 30, 3:40 PM EDT	0	0
May 30, 4:00 PM EDT	0	0
May 30, 4:20 PM EDT	0	0
May 30, 4:40 PM EDT	0	0
May 30, 5:00 PM EDT	0	0
May 30, 5:20 PM EDT	0	0
May 30, 5:40 PM EDT	0	0
May 30, 6:00 PM EDT	0	0
May 30, 6:20 PM EDT	0	0
May 30, 6:40 PM EDT	0	0
May 30, 7:00 PM EDT	0	0
May 30, 7:20 PM EDT	0	0
May 30, 7:40 PM EDT	0	0
May 30, 8:00 PM EDT	0	0
May 30, 8:20 PM EDT	0	0
May 30, 8:40 PM EDT	0	0
May 30, 9:00 PM EDT	0	0
May 30, 9:20 PM EDT	0	0
May 30, 9:40 PM EDT	0	0
May 30, 10:00 PM EDT	0	0
May 30, 10:20 PM EDT	0	0
May 30, 10:40 PM EDT	0	0
May 30, 11:00 PM EDT	0	0
May 30, 11:20 PM EDT	0	0
May 30, 11:40 PM EDT	0	0
May 31, 12:00 AM EDT	0	0
May 31, 12:20 AM EDT	0	0
May 31, 12:40 AM EDT	0	0
May 31, 1:00 AM EDT	0	0
May 31, 1:20 AM EDT	0	0
May 31, 1:40 AM EDT	0	0
May 31, 2:00 AM EDT	0	0
May 31, 2:20 AM EDT	0	0
May 31, 2:40 AM EDT	0	0
May 31, 3:00 AM EDT	0	0
May 31, 3:20 AM EDT	0	0
May 31, 3:40 AM EDT	0	0
May 31, 4:00 AM EDT	0	0
May 31, 4:20 AM EDT	0	0
May 31, 4:40 AM EDT	0	0
May 31, 5:00 AM EDT	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near New Westminster, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, Surrey, North Vancouver, Coquitlam, Burnaby, Port Moody, Anmore, New Westminster, Richmond, and Pitt Meadows.

City	Problem Type	Report Time
Vancouver	Wi-fi	1 day ago
Vancouver	Internet	1 day ago
Vancouver	Total Blackout	1 day ago
Vancouver	Internet	2 days ago
Surrey	Internet	2 days ago
Surrey	Internet	2 days ago

Nearby cities with recent reports

Vancouver

14 recent signals

1 day ago

Surrey

4 recent signals

2 days ago

North Vancouver

1 recent signals

2 days ago

Coquitlam

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

Norm (@phoenix45photo) reported 6 minutes ago from North Vancouver, British Columbia
@Shawhelp I sent a DM last evening at 6pm about my cable not working, I have not heard back ...
Master P.Le🇨🇦✌️🗽 (@MasterXSY) reported 8 minutes ago from Port Coquitlam, British Columbia
@ShawInfo internet not operating, problem???
Travel by Rempel (@TRempel604) reported 15 minutes ago from Vancouver, British Columbia
Super annoyed with @Shawhelp So bad with customer service. Just hung up on me.
Rina Liddle 💜 💜 💜 (@Liddleworks) reported 15 minutes ago from Vancouver, British Columbia
There’s nothing like watching a really intense scene in a movie and getting the notification that your bandwidth isn’t enough or you’re having connectivity issues @Shawhelp, every night this week. I’ve had uninterrupted service for over 10 years and now this.
Muji (@AHMED__1095) reported 20 minutes ago from Surrey, British Columbia
@Shawhelp is there some sort of internet issue going on currently? Can’t seem to connect, have rebooted multiple times
Jeff Thorlacius (@jthor099) reported 21 minutes ago from Vancouver, British Columbia
@Shawhelp this Bluecurve PVR is crap. Trying to rewind or fast forward recorded shows is near impossible. It freezes & jumps forward erratically, plus the dropping of sound while watching recordings I messaged you about a few days ago is still happening. Please fix this!
Heist (@TheHeistMonkey) reported 23 minutes ago from Surrey, British Columbia
@Shawhelp any service interruptions in South Surrey British Columbia? Last 30 minutes blinking green light on my router.
Chris Simpson (@chris_e_simpson) reported 23 minutes ago from North Vancouver, British Columbia
Darn it, internet connection. Hey @Shawhelp is there an issue in North Vancouver? My modem won't go past the green flashing stage.
Anne (@pambh65) reported 24 minutes ago from Burnaby, British Columbia
@Shawhelp why do you close the phonelines so early? It used to be 24/7 , now u can't get help to save your life and chat feature will bounce you out several times. I'm about to switch, its so frustrating!
Alfred Kolowrat (@Alfieak) reported 25 minutes ago from Vancouver, British Columbia
. @VMediaTV my service was disconnected 18days before actual date.I’ve been internetless for 24+ hours.Response is it’s in @ShawHelp hands now. I’m stuck trying to work during hard times and can’t. Poor service and would not recommend either isp.
Crystall (@loop1277) reported 28 minutes ago from Vancouver, British Columbia
@Shawhelp are you guys having phone/internet issues in greater Vancouver??? Both my phone and internet are down at my business
Roland van Kaauwen (@DaddyR69) reported 32 minutes ago from Surrey, British Columbia
@ShawInfo. 24/7 customer support, my *** !!! I’ve been 1st in the queu for almost 2 hours now. Did your people go home and leave me on hold ?!?!? 😡
Sean Vanderfluit (@Vanderfluit) reported 33 minutes ago from Richmond, British Columbia
@Shawhelp ...especially since it's been almost two hours since I was told I'd been sent an email confirming the appointment, yet nothing. I wonder if the other customer got it instead. 😕
Roland van Kaauwen (@DaddyR69) reported 40 minutes ago from Surrey, British Columbia
@ShawInfo At 10:30 am 01/04/21 my daughter let me know the Shaw service was down. Now it 9:40 pm and I had called for the techs to call me back, that call came at 8:30 pm. So for 70 minutes I’ve been the 1st in the queu and am still listening to you nonsense ads. 1/2
mrslprime (@mrslprime) reported 44 minutes ago from Vancouver, British Columbia
@Shawhelp Good morning, I'm having trouble with the internet. It says 'No internet'. Please help me if you can, thank you.
Moke (@mykeymause) reported 45 minutes ago from North Vancouver, British Columbia
Honestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?
Monique Cloutier (@cloutier68) reported 51 minutes ago from Vancouver, British Columbia
@stephenbraverm1 @Jen_Newsted @Shawhelp I could use an upgrade for my internet too. Never seems to get around to do this though.
Tazim Damji (@tazimdamji) reported 53 minutes ago from North Vancouver, British Columbia
@Shawhelp hi my modem seems to be down 😣
Colin Rose (@ColinRose) reported 53 minutes ago from Vancouver, British Columbia
@Shawhelp is there a service issue I’m Vancouver? My internet is out...
RitchWorld (@RitchWorld) reported 53 minutes ago from New Westminster, British Columbia
Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Bonnie Lee (@stitchlady) reported 8 minutes ago
@M_S_Fricker @ShawInfo @RogersHelps The average time I've been on hold for tech support is 45 min+. Rogers doesn't want you to get any help from a human being - they want you to do everything online yourself despite the fact most tech problems can't be helped online. And the music sucks!
Release the files (@BlackBlazeE) reported 11 minutes ago
Due to issues with @ShawInfo 's internet service, today's raid on the DOJ stream will be canceled unless something drastically changes. We here at the Black Blaze Collective assume that either the @TheJusticeDept is once again trying to stop us, or that Rogers/Shaw also defends pedos. The most likely case is sheer incompetence given what we know about the structure within Rogers/Shaw, but our narrative sounds better. Indoctrination broadcasts will resume ASAP.
TC-VAN (@RageGeist) reported 12 minutes ago
@Shawhelp Hi, my internet has been down about 7hrs now and I'm not seeing my location in the outage section. I contacted support earlier and she said there was an open incident INC1743915 for my area. My postal code is V3B7W4. Any ETA's on service restoration?
b ☾ (@brandobrennan) reported 12 minutes ago
@Shawhelp No, the live chat people sent me to the phone number. I am trying to cancel my service as I have MOVED and no longer need my own internet. I don’t know if one single person is working the line, but this is ridiculous. Even in-store wouldn’t help me.
Lindsay I.R Wiebe (@LindsayWiebeRD) reported 15 minutes ago
@Shawhelp @Rogers another day, another problem with our internet cutting out yet again. 😡
Don T Beakunt (@truebusterflash) reported 15 minutes ago
@Shawhelp Your link says outages are unavailable. wtf?
Jason Silver (@Da_Big_Dogg) reported 16 minutes ago
@Shawhelp what’s going on with your tv today??? My PVR recording keeps crashing, I’ve restarted and did a system refresh and still it’s an issue? Live tv is freezing. What gives????
Lindsay I.R Wiebe (@LindsayWiebeRD) reported 21 minutes ago
@Shawhelp It shouldn’t be a persistent problem to have wifi outages everyday. It’s becoming too much of a problem when I’m covering the cost of a service you provide for over $100 a month.
TC-VAN (@RageGeist) reported 21 minutes ago
@Shawhelp Yes I am still without service
jordan (@musicfnatic) reported 35 minutes ago
@Shawhelp this stream of the utah mammoth vegas golden knights game is terrible