Shaw outages and service status in New Westminster, British Columbia
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Full Outage Map
- Shaw generated 0 outage signals in the last 24 hours around New Westminster, including 0 direct reports.
- The most common problems reported in this area mention E-mail and TV.
- E-mail (50%)
- TV (50%)
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near New Westminster, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, North Vancouver, Surrey, Coquitlam, Anmore, Pitt Meadows, Port Coquitlam, Burnaby, Richmond, Coquitlam, Langley, New Westminster, and Port Moody.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
TV | 2 hours ago |
|
Vancouver
|
TV | 3 hours ago |
|
Vancouver
|
Total Blackout | 4 hours ago |
|
North Vancouver
|
Internet | 9 hours ago |
|
Vancouver
|
Internet | 9 hours ago |
|
Vancouver
|
Wi-fi | 19 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Shaw Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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Michelle Carter 🇬🇧🇨🇦 (@Britbirdvancity) reported from Vancouver, British Columbia@Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.
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Chris Falskow (@falskow) reported from Delta, British ColumbiaThe worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail
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Rob Grey (@rgrey1) reported from Burnaby, British Columbia@Shawhelp I'm spoken to your tech support many many time and they can't help me. Your custom service will not help. Maybe time to speak to @TELUSsupport or @Bell_Support would help me on a New Client Account! #shaw
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Roland van Kaauwen (@DaddyR69) reported from Surrey, British Columbia@ShawInfo. I get there’s a problem but this is ridiculous. I never had problems like this when I was a Telus client. Someone PLEASE ADVISE what the hell is going on and when my cable and internet is coming back up !?!?! 2/2
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Chris Falskow (@falskow) reported from Delta, British Columbia@Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!
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Ben (@bguanzon) reported from Surrey, British Columbia@Shawhelp No updates and still no service (phone, internet and tv) since 8:00 PM last night. What kind of compensation is available for customers? And no updates! Ps: safety issue as no ability to use 911 by phone!!!!
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Tracy ترايسي (@tracyglennYVR) reported from Burnaby, British Columbia@ShawInfo Internet down on Halston Court, Burnaby. Is there an issue?
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Norm (@phoenix45photo) reported from North Vancouver, British Columbia@Shawhelp I sent a DM last evening at 6pm about my cable not working, I have not heard back ...
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Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia@ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily
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Steve Tripp (@StevenCTripp) reported from Surrey, British Columbia@Shawhelp ...still finding it a annoying that we can’t even get a rough ETA window for service restoration in Surrey. Hydro’s outages always shows an updated ETA and it changes as the repairs proceed. Frustrating.
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Chad Rissanen (@chadrissanen) reported from Surrey, British Columbia@Shawhelp what is happening with the outages here? It’s been a month long of bad service/ no service this is ridiculous! #telus
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Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia@Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?
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Roland van Kaauwen (@DaddyR69) reported from Surrey, British Columbia@ShawInfo. 24/7 customer support, my *** !!! I’ve been 1st in the queu for almost 2 hours now. Did your people go home and leave me on hold ?!?!? 😡
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macaroni in a pot (@jooooodooolp) reported from Burnaby, British ColumbiaJust like that. My home internet is down and i was just about to finish my movie. Thanks @ShawInfo
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Yvonne Bray (@PSPilates) reported from West End, British Columbia@Shawhelp Is there an outage at UBC?
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Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia@ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing
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Colin Rose (@ColinRose) reported from Vancouver, British Columbia@Shawhelp is there a service issue I’m Vancouver? My internet is out...
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.
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Roland van Kaauwen (@DaddyR69) reported from Surrey, British Columbia@ShawInfo At 10:30 am 01/04/21 my daughter let me know the Shaw service was down. Now it 9:40 pm and I had called for the techs to call me back, that call came at 8:30 pm. So for 70 minutes I’ve been the 1st in the queu and am still listening to you nonsense ads. 1/2
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mike blackmon (@MikeyBlackmon) reported from Burnaby, British ColumbiaWow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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R y a n (@Tortacular) reported@Sportsnet @ShawInfo I would think that perhaps a cable provider and a sports network could figure this stuff out rather than make a customer feel they are being taken advantage of. If the game is not available to me then do not list it on channels that are in my subscription package.
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Marc (@_Rootoo) reported@Shawhelp Please DM me. Need help, possible home network breach.
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TheVoiceofReason (@ManLogic4ya) reported@KJinthe604 @ShawInfo Have you looked into contacting @Vets4FreeCanada for some help?
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CB (@iam_charmed) reported@Shawhelp is your system down?
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Rochelle (@Rochelle7123) reported@zukimagic @Shawhelp Issues in Edmonton too
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fsbrar96 (@foosh96) reported@Shawhelp @TELUSsupport @Rogers worst experience with internet 6 from shaw technical support don't have answers why it's not reaching all parts of the home just looking for reliable service
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Ken Johns (@KJinthe604) reported@ShawInfo thank you so much for the crappy customer service! Service is going to be suspended and I can’t pay the bill until the 27th but you guys don’t care. Told to just pay the bill. Truly is sad when a veteran is treated like this! 1/2
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Ron Woodford (@rwoodford) reported@Shawhelp my internet is very slow today. Can you give me a hand?
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MARINA - Kick the tires & Light the fires!🏳️🌈 (@MarinaGiacomin) reportedIs anyone else in #yyc having internet problems?? I’m so tired of @ShawInfo. Nothing but issues constantly.
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Zuki Majuqwana (@zukimagic) reported@Shawhelp Hey! Is there an outage in Vancouver? My internet has been down for the last hour or so