Shaw Outage Report in New Westminster, Metro Vancouver Regional District, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
Problems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
- Internet (54%)
- TV (19%)
- Wi-fi (11%)
- E-mail (9%)
- Total Blackout (6%)
- Phone (2%)
Live Outage Map Near New Westminster, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, Coquitlam, Port Coquitlam, Surrey, Burnaby, Richmond, Coquitlam, North Vancouver, Langley, New Westminster, Port Moody, and Pitt Meadows.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 10 hours ago |
|
Coquitlam
|
Internet | 11 hours ago |
|
Vancouver
|
Internet | 20 hours ago |
|
Port Coquitlam
|
2 days ago | |
|
Surrey
|
Internet | 3 days ago |
|
Vancouver
|
Total Blackout | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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Jeff Thorlacius (@jthor099) reported from Vancouver, British Columbia@Shawhelp Nope, ever since I upgraded my service that's all been fine.
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ABALI (@G_ABALI_S) reported from Vancouver, British ColumbiaI will not delete this message until my problem resolves. @Shawhelp
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Steven Rowe 🇬🇧🇪🇺🇨🇦🏳️🌈 (@stevendrowe) reported from Surrey, British ColumbiaLooks like we suffered a @Shawhelp outage on both internet and tv around 11:15 to 11:30. Services are slow but appear to be coming back. #SurreyBC
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Jeff Thorlacius (@jthor099) reported from Vancouver, British Columbia@Shawhelp this Bluecurve PVR is crap. Trying to rewind or fast forward recorded shows is near impossible. It freezes & jumps forward erratically, plus the dropping of sound while watching recordings I messaged you about a few days ago is still happening. Please fix this!
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Tom Beith (@Tbeithnow) reported from Vancouver, British Columbia@Shawhelp my cable does not run properly , freezes and I have no sound. I have tried to unplug and restart to no effect . Please help
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Steven Lee (@steveleenow) reported from Surrey, British Columbia@Shawhelp internet and cable are down in Surrey, British Columbia.
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Rosario (@DekeyPetey40) reported from Port Coquitlam, British Columbia@IanSeggie @Shawhelp I have 3 apple devices and have Shaw and no problems
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Rina Liddle 💜 💜 💜 (@Liddleworks) reported from Vancouver, British ColumbiaThere’s nothing like watching a really intense scene in a movie and getting the notification that your bandwidth isn’t enough or you’re having connectivity issues @Shawhelp, every night this week. I’ve had uninterrupted service for over 10 years and now this.
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Marcus Anderson (@InTheBluePaint) reported from North Vancouver, British Columbia@danat8n @Shawhelp Strange. I’ve rebooted the modem twice now and still having the same problem. Issue is the same on my laptop as well. Even went to my sister’s and tried her wifi (also Shaw) and it didn’t work there either.
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Jeff Thorlacius (@jthor099) reported from Vancouver, British Columbia@Shawhelp Just the one box and it's wireless (Bluecurve). The problem only arises on recordings, not with real-time broadcasts.
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Taylor Nicole Walker (@iStayTaylored8) reported from Surrey, British ColumbiaDamn @ShawInfo “25-30 minute wait time” my ass...been on hold for over an hour 😑😑😑
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Katrina Albert (@katrina_albert) reported from Langley, British Columbia@Shawhelp I’ve lost my tv/internet connection at least 4 times in the past 1.5 months and have been on hold on the phone for HOURS trying to fix the issue. This is not acceptable. Please DM me. I’m not a happy customer.
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Marcus Anderson (@InTheBluePaint) reported from North Vancouver, British Columbia@danat8n @Shawhelp I am having the same issue. Cannot listen to or download anything from Apple Music or the App Store.
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Steven Rowe 🇬🇧🇪🇺🇨🇦🏳️🌈 (@stevendrowe) reported from Surrey, British Columbia@Shawhelp I don’t have time to keep going back and forth with you on outages, poor quality picture etc. We will call you of it happens again.
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ABALI (@G_ABALI_S) reported from Vancouver, British Columbia@Shawhelp I delete my account number in the tweet thank you to warn me. I send a direct message. I hope my issue will be resolve soon.
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Gatthew Mriffeth (@mattgriffeth) reported from New Westminster, British Columbia@LexLee91 @Shawhelp Seconding this. Same lack of service from my house in new west as well
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Ursula Maxwell-Lewis (@YouTravel) reported from Surrey, British Columbia@Shawhelp Thank you for your kind response. I contacted a friend who works for @TELUS . He guided me through resetting some coordinates. Seems okay now. My files show dealing with Patricia approx. a year ago. I'd noted her poor CR then. Twice bitten! 🥺
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Raj Dhaliwal (@rdhaliwal84) reported from Surrey, British Columbia@ShawInfo going on a day and half without services. Apparently it’s been escalated but staff can’t give me any answers....very frustrating that they can’t provide me with any answers. Not even a single call from anyone at Shaw. #angrycustomer #complaint #vancouver
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Rosario (@DekeyPetey40) reported from Port Coquitlam, British Columbia@IanSeggie @Shawhelp I have the same package and no issues weird
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Ursula Maxwell-Lewis (@YouTravel) reported from Surrey, British Columbia@Shawhelp your agent Patricia in Brantford is supercilious, rude, overbearing and unhelpful #CustomerExperience
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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🎃iL Scaredrino🧟♂️ (@MrG_Graziano) reportedSeriously???? @Shawhelp that’s twice this week your service drops. Not good. Be better
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Enhas (@Enhas8) reported@Shawhelp Shaw Direct on Demand has been working poorly for me for around the past two months, intermittent or outright freezes at random with some VOD content. After testing it's not my internet so it's clearly the service itself or the receiver (600) having problems.
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LallyA (@LallyAd) reported@Shawhelp hey Shaw been having abit of internet issue because of the damaged. Cable in the manhole is there way to figure out when it will be fixed?
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Erin Joslin 🦛 (@erin_joslin) reportedWas there a @ShawInfo outage in Calgary this adternooon?! Needed my phone and nothing….
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Wicker🇨🇦 (@204TobaMan) reported@Shawhelp It’s been a horrible experience to say the least @Shawhelp I’m excited to say we’ve booked another provider to come set us up. Hopefully we can stop losing money…..
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The Old Firehouse (@TOFWB) reported@Shawhelp hey. Having connection issues in Duncan. Internet access going on and off. Any outages been reported?
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professional b/**** (@StockmockYt) reported@ShawInfo @StoryBookYYC Bro you don't have the service to justify your **** internet to be spending money on charity. Spend that money on fixing your internet before spending money on charity
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Keren🍁🇮🇱 (@xoKeren) reported@Shawhelp is there a shaw outage in Coquitlam?
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Aerialslayer (@Aerialslayer) reported@Shawhelp Not an outage issue.
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professional b/**** (@StockmockYt) reported@ShawInfo Instead of hosting this goofy *** **** FIX YOUR INTERNT SERVICE