Shaw

Shaw Outage Report in Cowichan Bay, British Columbia

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

The latest reports from users having issues in Cowichan Bay come from postal codes V0R.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cowichan Bay, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cowichan Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cowichan Bay, British Columbia 09/17/2025 20:35

September 17: Problems at Shaw

Shaw is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Cowichan Bay, British Columbia

The most recent Shaw outage reports came from the following cities: Cowichan Bay, Duncan and Sidney.

Loading map, please wait...
City Problem Type Report Time
CanadaCowichan Bay Internet
CanadaDuncan Internet
CanadaSidney TV
CanadaDuncan Internet
CanadaDuncan Wi-fi
CanadaDuncan Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Cowichan Bay, British Columbia

Latest outage, problems and issue reports in Cowichan Bay and nearby locations:

  • Ecolofty E C O L O F T Y your #1 green insulation solution (@Ecolofty) reported from Central Saanich, British Columbia

    @ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏

  • swonder77 Steve (@swonder77) reported from Sidney, British Columbia

    @Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp the tech came today and gave me a new modem. The password they gave me isn’t working!! Help!!

  • swonder77 Steve (@swonder77) reported from North Saanich, British Columbia

    @Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬

  • Big_Nick92 Nicholas Evans (@Big_Nick92) reported from Duncan, British Columbia

    @Shawhelp just have a question a couple months ago upgraded to fiber gig l but after the slow internet issue that you guys were having recently my latency on my Xbox it went up to 81ms and it was only 39ms before

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    Do you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp unfortunate mistake happened tonight and I couldn’t make my appointment with your tech, he proceeded to call me and lecture me about how they don’t get paid to wait. Great service!! Because we all get paid to wait around when they don’t show up when they’re supposed to

  • dbkettlewell David Kettlewell (@dbkettlewell) reported from Central Saanich, British Columbia

    @Shawhelp I can’t get my UFC PPV to work and I’m on hold with Shaw. Help!!

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    Now of course it’s this shady as **** SSI @shawhelp rep that’s asking for this money, that was never agreed on before. So yeah...we’re starting to think this is a bribe. What are you going to do about this @shawhelp? Pretty sure this is illegal. Anyone else ever had this issue?

  • jordanborth Jordan Borth (@jordanborth) reported from Ganges, British Columbia

    @ShawInfo considering Shaw Mobile supports eSIM, is there plans to support cellular Apple Watch?

  • IanGFoss Ian Foss (@IanGFoss) reported from Sidney, British Columbia

    Hey @Shawhelp is there an outage in Sidney? I am having trouble getting back online after the power outage…

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • laurelcmc Laurel McIntyre (@laurelcmc) reported from Sidney, British Columbia

    @Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp hello. Having problems signing into email. Changed my password through myshaw, and now iPhone is saying incorrect password, when I enter the new updated password

  • Jkihn09 Jordan kihn (@Jkihn09) reported from Duncan, British Columbia

    @Shawhelp slid into the dms. Having issues with a bunch of channels not working

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    @sadsirensong @MsYouDoYou @Shawhelp I will say that we agreed on a price in September. It was never 5K and we knew they would have to run poles and cables. But Scott hounds this woman to get any info and she changes the price each time. And now she’s quoting 5K with no basis and it’s been 5 months and nothing.,.

  • Captnwilly Bill Perry (@Captnwilly) reported from Ganges, British Columbia

    @Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • GreatLakesHello Leaf (@GreatLakesHello) reported

    @Shawhelp Ok.But isn’t that really a Shaw issue? We fully believe Shaw is not taking this area seriously due to a small population. Canada went nuts when Rogers was out for 2 days! But a single outage of 4 days PLUS a ton of frequent &often 8 hour outages here seem to elicit no response.

  • GreatLakesHello Leaf (@GreatLakesHello) reported

    @Shawhelp It’s not a connection issue, it’s a SHAW issue. The SHAW equipment in this postal code P0S1K0 CONSTANTLY fails. #shawinternetFAIL

  • liz_baskin Basking lizard (@liz_baskin) reported

    @Shawhelp I spoke to 3 representatives. They denied this mistake on behalf of shaw, denied the account mix up and denied the deal made in good faith. Why would I fall for it the 4th time? @Bell_MTSHelps hooked me up. I install both your products, and I will never use shaw service again 😒

  • reptoid27 Reptoid27 #SaveMinecraft (@reptoid27) reported

    @PeterLepine @Shawhelp They are ******* RIDICULOUS, like most 'services' of all kinds today. Welcome to the collapse of everything. Service and honour are dead, bro. I hate it too.

  • PeterLepine Peter A. Lepine (@PeterLepine) reported

    Update. Contacted Shaw technical support. They advise that my account won’t be fixed until at least Monday. Jesus. Rogers had a Canada-wide cellular meltdown a few months ago which they fixed in 24 hrs. Yet, Shaw can’t get around to fixing my internet for 5 days. @shawhelp

  • dillskunk dylan (@dillskunk) reported

    @Shawhelp @ShawInfo @Shawhelp Any recommendation for good ISPs? I heard Rogers hasn't been constantly losing service

  • PeterLepine Peter A. Lepine (@PeterLepine) reported

    @Shawhelp Done that already, twice The service tech who showed up at my house yesterday also tried to work with you folks. No luck. Your account management people need to fix my account so that the new modem can be added which will allow the tech to activate the modem. Just that simple.

  • shareski Dean Shareski (@shareski) reported

    @Shawhelp is there an outage in Moose Jaw?

  • GreatLakesHello Leaf (@GreatLakesHello) reported

    @Shawhelp There is an outage. It’s been going on for more than 7 hours. This is frequent. I’m fed up…it’s ALWAYS the Shaw equipment that fails. Half the town is out AGAIN.

  • andysactionpix AJ Chaldez 🇨🇦🇬🇷🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@andysactionpix) reported

    @Shawhelp Can someone pls explain why on a daily basis does my TV reception freeze? Is it a) signal problem coming into my home b) problem with my 5-year old wifi modem c) time to switch to Telus fibre as they call daily wanting me to switch?? I have internet 600. Daily issues!