Telus Outage in Central Saanich, British Columbia

@DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.

Why ******** does telus keep calling me at 745pm every night and hanging up? Get real.

Does anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯

I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport

I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport

@TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍

@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

@TELUSsupport how do we get Telus technical support to call us at home?

@cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!

@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

@telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now

@MirandaWiebe @TELUS Same here 4 hours and someone was supposed to call me back within 30 minutes twice now and I'm still waiting. Really bad customer service and I started at 730 this morning

Going on day 8 & still no email on iPhone. Can’t get any of the old emails I need for this #militarymove What an absolute shit show. Im so mad I could spit nails. The “I’m sorry’s are getting super freaking old. Day 2 with no call back from TELUS even tho Im in queue #telusfail

@TELUSsupport I had applied fr Telus connection more than a month ago. Since then, there have been 4 visits of the technician yet no one has done the job. I dont understand how you guys work but it should not take more than a month to acquire a customer coming from competition.

I was supposed to have a Modem mailed to me a month ago & nothing has arrived. My internet has been dropping out for months now. Dude in the Phillippines part of Telus tech support & a supervisor called me & said it would be mailed to me.

I just realized that @TELUSsupport was the evil corporation that provided the cell phone tracking data to the Canadian government. **** @TELUSBusiness That wasn’t their info to sell. Glad I don’t give those bastards money. Time to sell my telus stock though.

@Crackmacs It's like Telus service. Sometimes there are unannounced outages.

@Crackmacs The lights are on the same system as Telus Pure Fibre. It’s probably down again. 💡

@TELUS why should I update my credit card info 5 times, for each account I hold (just got penalized for not missing one). Where is your IT team?, this is 2022, technology has advanced.....integrate and learn to provide better customer experience

@Shawhelp No. No its not. Tried twice and both times I get the recording to call back during business hours. Tried chat help and they were closed too. No worries, Telus is offering us deal now anyway. Thanks.

Rent: $850 Epcor: $400 Direct Energy: $450 Telus: $100 Paycheck: $1850 Do YOU see the ******* Problem?! Because I ******* can’t UN see it!!!

@TELUS for **** sakes ive been at 300 ping for the past 10 mins. fix your **** already

I noticed my internet was a little slow this morning, but after spending most of the afternoon on the phone with Telus, I can happily say it is somehow even slower.