Telus Outage Report in Central Saanich, British Columbia

Problems in the last 24 hours in Central Saanich, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Central Saanich, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Central Saanich, British Columbia

The most recent Telus outage reports came from the following cities: Victoria, and Sidney.

City	Problem Type	Report Time
Victoria	Internet	11 days ago
Victoria	Internet	11 days ago
Victoria	E-mail	11 days ago
Sidney	Internet	13 days ago
Victoria	TV	21 days ago
Victoria	Internet	26 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Central Saanich, British Columbia

Latest outage, problems and issue reports in Central Saanich and nearby locations:

• 
  Jody Klassen (@bellasugarsega) reported 54 seconds ago from Langford, British Columbia

  I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

• 
  Finnegan66🍀 (@Finnegan661) reported 1 minute ago from Sidney, British Columbia

  @TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus

• 
  Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported 6 minutes ago from Central Saanich, British Columbia

  @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

• 
  Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported 7 minutes ago from Central Saanich, British Columbia

  @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

• 
  🇨🇦🏳️‍🌈 Talia M. Wilson #GenXZeneca 🌈🇺🇸 (@olyfilmgirl) reported 10 minutes ago from Colwood, British Columbia

  Switching back to Shaw for internet. Although Telus's website said our service wouldn't change, the guy Drew talked to said we could only get slower internet. So, just waiting for Shaw order to process. And who new self install was a thing?

• 
  Lloyd Mildon (@LloydMildon) reported 20 minutes ago from Oak Bay, British Columbia

  On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport

• 
  Jennifer Ross (@JRossfamilymed) reported 24 minutes ago from Prospect Lake, British Columbia

  @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

• 
  Fully Vaxed Gordie Logan (@GordieLogan) reported 26 minutes ago from Langford, British Columbia

  Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.

• 
  Brandan (@brandanCiccone) reported 27 minutes ago from Cowichan Station, British Columbia

  @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

• 
  Revheidi Koschzeck (@RevheidiK) reported 30 minutes ago from Langford, British Columbia

  How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

• 
  Cheri S (@Cheri_L_S) reported 32 minutes ago from Victoria, British Columbia

  Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport

• 
  West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported 34 minutes ago from Colwood, British Columbia

  @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

• 
  Zach (@zaxbux) reported 39 minutes ago from Victoria, British Columbia

  Does anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯

• 
  Anthony Kershaw (@audiophilia) reported 41 minutes ago from View Royal, British Columbia

  @TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍

• 
  Christiane Sadeler (@ChrisSadeler) reported 42 minutes ago from Saanich, British Columbia

  @TELUS you may want to check Twitter for comments on @koodo. Or check the @koodo community board. A lot of upset people for terrible service. One more try from me to get the money due to me and my next move is CRTC. #unbelievable corporate arrogance and inaptitude.

• 
  Bill Perry (@Captnwilly) reported 44 minutes ago from Sidney, British Columbia

  @TELUSsupport how do we get Telus technical support to call us at home?

• 
  Tam Jam💲 (@Tamjam3z) reported 45 minutes ago from Esquimalt, British Columbia

  Why ******** does telus keep calling me at 745pm every night and hanging up? Get real.

• 
  Sarah Campden (she, her) (@scampden) reported 49 minutes ago from Saanich, British Columbia

  I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj

• 
  Brandon Rylow (@brandonscript) reported 56 minutes ago from Saanich, British Columbia

  I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

• 
  Reg Brick (@hellonature) reported 59 minutes ago from Colwood, British Columbia

  @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RaiderMax23 (@MaximusTrajan23) reported 9 minutes ago

  @malcolm8 @TELUS @Novusnow The one gig plan is only for buildings that are non-residential, NOVUS doesn’t have the finer optics access in residential buildings in Vancouver. Also, I have Telus 1 gig, and I get 900Mbps with my VPN on. But NOVUS is best customer service in town.

• 
  Shrey (@ItzAxon) reported 12 minutes ago

  @NickedBtw @TELUS It is horrible that I pay 100 bucks a month for some dogshit internet

• 
  Syd Perkins (@sydthesquider) reported 12 minutes ago from Edmonton, Alberta

  Unable to log into Telus TV + on my iPad. No problem with other devices. Anyone know why? @TELUSsupport

• 
  Jay (@Jay24Nelson) reported 13 minutes ago

  … sorry @TELUS One more strike against the desire to use your service. Increasing roaming charges is ridiculous. As a life long user of BC Tel and now @TELUS I am now seriously weighing options. #TelusRoaming

• 
  BarelyComments (@BarelyComments) reported 14 minutes ago

  @jakebeleafs Not tryna carry water for telus in anyway also, **** all the Canadian telecoms but it is a shockingly good feature that just completely eliminated a major problem for me. Basically the only reason I have't left at this point

• 
  C (@beenthread) reported 15 minutes ago

  @PythiaR Weird layout and the garbage quality of the telus building. Westbank just keeps on winning while everyone else loses.

• 
  RaiderMax23 (@MaximusTrajan23) reported 17 minutes ago

  @malcolm8 @TELUS @Novusnow This was literally 6 months ago, and I highly doubt they made such a change in that time, because they would have tried to keep me as a customer, but they said they were not big enough to do it in the foreseeable future, and somehow I doubt you have the facts.

• 
  Boxer Hill (@gb10xnm) reported 20 minutes ago

  @KatyaAndYourDad I had koodoo for 2 years out here in Alberta and it was great. They were much cheaper than all other alternatives and it just worked well all the time. Working with the online only part was easy and trouble free. I would do it again. Koodoo IS Telus though so check a coverage map

• 
  Kerch 🍉 (@matt_kercher) reported 23 minutes ago

  @RyanMatCampbell Fair, but the BCNDP are also currently taking Telus Health to court for violations. It took them a damn long time but they’re doing something. Ford is actively promoting it and though I don’t like both governments, I’d draw a distinction between them on this policy.

• 
  Jimbo Popowich (@JimboPopowich) reported 25 minutes ago

  @mogrant61 @TELUS Just reduce part of your service, in increments if possible. Tell them what you are doing. They reduced my bill by thirty bucks a month.