Telus outages and service status in Central Saanich, British Columbia
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Central Saanich, including 0 direct reports.
- The most common problems reported in this area mention TV, E-mail, and Phone.
- The most recent signal from this area was received Jun 2, 6:55 PM EDT.
- TV (50%)
- E-mail (25%)
- Phone (25%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Central Saanich, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Central Saanich, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Central Saanich, British Columbia
The most recent Telus outage reports came from the following cities: Victoria.
| City | Problem Type | Report Time |
|---|---|---|
 Victoria
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5 days ago | |
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Victoria
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Phone | 21 days ago |
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Victoria
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TV | 25 days ago |
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Victoria
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TV | 26 days ago |
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Victoria
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TV | 1 month ago |
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Victoria
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Internet | 2 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Telus Issues Reports Near Central Saanich, British Columbia
Latest outage, problems and issue reports in Central Saanich and nearby locations:
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Barbara Darling (@BarbaraDarlin20) reported from Victoria, British Columbia@MirandaWiebe @TELUS Same here 4 hours and someone was supposed to call me back within 30 minutes twice now and I'm still waiting. Really bad customer service and I started at 730 this morning
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Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia@TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately
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Anthony Kershaw (@audiophilia) reported from View Royal, British Columbia@TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍
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Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
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West Coast Coco Mermaid 🧜🏾♀️ (@sherryella77) reported from Colwood, British Columbia@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
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Penny Holt (@canukgenie) reported from Saanich, British Columbia@gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.
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Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia@therealjugni @TELUS I can tell you that I was able to fix the issue but no resolve with the original person. It's very sad but we are looking at other options now. We have been a telus customer for over 20 years #shameonyoutelus
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Fully Vaxed Gordie Logan (@GordieLogan) reported from Langford, British ColumbiaOh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.
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Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia@DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?
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Sarah Campden (she, her) (@scampden) reported from Saanich, British ColumbiaI haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj
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Bill Perry (@Captnwilly) reported from Sidney, British Columbia@TELUSsupport how do we get Telus technical support to call us at home?
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Brandon Rylow (@brandonscript) reported from Saanich, British ColumbiaI didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.
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Ty_soup (@tysoup) reported from Victoria, British Columbia@telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now
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Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia@TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus
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Brent Smithurst (@brentsmi) reported from Colwood, British ColumbiaAll I want for Christmas is more than one bar (at best) of cel service in Royal Bay. Get it together, @TELUS /@Bell. I’ll switch to @rogers if they’ll do something about this. 2.5 years of this is ridiculous!
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Mike Richter (@mrichter37) reported from Mill Bay, British Columbia@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Sherry Merriam (@sherryella77) reported from Victoria, British ColumbiaGoing on day 8 & still no email on iPhone. Can’t get any of the old emails I need for this #militarymove What an absolute shit show. Im so mad I could spit nails. The “I’m sorry’s are getting super freaking old. Day 2 with no call back from TELUS even tho Im in queue #telusfail
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Revheidi Koschzeck (@RevheidiK) reported from Langford, British ColumbiaHow is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense
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Derek Lewers (@critiklthinking) reported from Langford, British Columbia@EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj
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Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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wellie (@fweldon03) reported@MelissaLMRogers @TELUSsupport Try freedom mobile Telus is the worst possible choice for anything
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Frank (@lastofthefranks) reportedTrying to move my Telus internet to a new apartment. Customer service quotes some absurd price. Mention I'm looking at their website and it says same service is $70/m for that location. "Thats for new customers". Telus charges more for being an existing customer?!?
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NorthStarlink9 (@Northstarlink9) reported@Misats1 @MelissaLMRogers Same even paid a 300 service fee, Anything to get away from dirt bags @TELUS
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Nikki (@Nikki98212136) reported@Cal_sssteve @WiretapMediaCa @TELUS Now they're rewarded with 3 new water guzzling ai data centers in BC. Outsourcing, terrible corporations get water before Indigenous people. Some Indigenous people ard bought off, so that issue quietly went moot.
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Shareaware Canada (@ShareawareCdn) reported@drannamedical @grok @TELUS Can you do a post on this? The roll of the companies. The UBC involvement and the issues with the drug companies and the prescriptions. Please, try and explain it so everyone can understand and send it to the MLAs and heads of Heath, we have 70 VPs to address.
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Lincoln Ho | Yegventures | 何令恒 🇻🇦🇨🇦🇭🇰 (@yegventures) reported@Social_Moi @TELUSsupport If you have home issues, call 310-MYTV. For mobility issues, dial 611 from a TELUS cell phone. If you want a guaranteed Canadian agent, use the French options as you'll get an agent in Montreal (home service agents work there too).
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B R R | Between Reason and Rage (@ReasonAndRage) reportedHave been on hold with @Rogers for over an hour. This is for a business account. Not even an option for a call back, like Telus offers. As with everything else, prices increase, mistakes are rampant, and service gets worse and worse. Really not impressed.
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scurgeofBond131- the #lunc investor (@NBond131) reported@yegwave Now they just need to lower there rates for data and phone usage. Telus and rogers have a monopoly up here. Im paying almost 600 a month for a family of 5 to have phones with basic plans. Where you get the same down in the states for 200 or less. No competition up here.
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Chuck McKinnon (@chuckmckinnon) reported@JamesMac_Fit I scrapped my Telus router for Unifi gear. Created a separate WiFi network for the kids' devices, which shuts off a couple of hours before bedtime. Content filters at the router, not on devices. We collected their devices when the network dropped, and I read to them every night.
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TimeEnergy Traveller (@fixingmoneybtc) reported@MelissaLMRogers @TELUSsupport You're paying for an expensive phone. I pay about $35 before discounts for an unlimited plan with Public mobile. It uses the name Telus network. Feel free to use my referral bonus. 7W08EK My specific plan isn't available now but anything more than about $35 and you're overpaying