Telus outages and service status in Central Saanich, British Columbia
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Central Saanich, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Central Saanich, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Central Saanich, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Central Saanich, British Columbia
The most recent Telus outage reports came from the following cities: Victoria.
| City | Problem Type | Report Time |
|---|---|---|
 Victoria
|
1 month ago | |
|
Victoria
|
Phone | 2 months ago |
|
Victoria
|
TV | 2 months ago |
|
Victoria
|
TV | 2 months ago |
|
Victoria
|
TV | 2 months ago |
|
Victoria
|
Internet | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Central Saanich, British Columbia
Latest outage, problems and issue reports in Central Saanich and nearby locations:
-
Reg Brick (@hellonature) reported from Colwood, British Columbia@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.
-
Ian holt (@holtyny) reported from Victoria, British Columbia@TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.
-
West Coast Coco Mermaid 🧜🏾♀️ (@sherryella77) reported from Colwood, British Columbia@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
-
Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia@TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus
-
Tesla Tours (@tesla_tours) reported from Victoria, British Columbia@EmmaCParston @Google People complain that high quality electronic products by companies like Apple and Tesla are overpriced until they waste valuable time on the alternatives. For my part, I’m wishing I’d stayed with Fido & Shaw instead of getting duped into Telus’ marketing-first service-last model
-
Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia@TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately
-
Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
-
Ty_soup (@tysoup) reported from Victoria, British Columbia@telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now
-
Anthony Kershaw (@audiophilia) reported from View Royal, British Columbia@TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍
-
Derek Lewers (@critiklthinking) reported from Langford, British Columbia@EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj
-
Fully Vaxed Gordie Logan (@GordieLogan) reported from Langford, British ColumbiaOh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.
-
Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
-
Cheri S (@Cheri_L_S) reported from Victoria, British ColumbiaTelus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport
-
Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia@therealjugni @TELUS I can tell you that I was able to fix the issue but no resolve with the original person. It's very sad but we are looking at other options now. We have been a telus customer for over 20 years #shameonyoutelus
-
Lloyd Mildon (@LloydMildon) reported from Oak Bay, British ColumbiaOn my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport
-
Jody Klassen (@bellasugarsega) reported from Langford, British ColumbiaI was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
-
Bill Perry (@Captnwilly) reported from Sidney, British Columbia@TELUSsupport how do we get Telus technical support to call us at home?
-
Tam Jam💲 (@Tamjam3z) reported from Esquimalt, British ColumbiaWhy ******** does telus keep calling me at 745pm every night and hanging up? Get real.
-
Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
-
Barbara Darling (@BarbaraDarlin20) reported from Victoria, British Columbia@MirandaWiebe @TELUS Same here 4 hours and someone was supposed to call me back within 30 minutes twice now and I'm still waiting. Really bad customer service and I started at 730 this morning
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Stan Querin (@BlackStangBC) reported@jabo_vancouver @TELUS That's a typical day for me with telus try channel up then down....
-
VernThurston (@VernThurston) reported@BlueNeox @JonFraserTF @TELUS Thank you-I didn't know that. My hope is for Star Link to get into cellphone networking service.
-
CaliCanuck (@CanuckCali) reported@garymasonglobe Ugh... I get dumping Telus, their customer service disappeared years ago, but with all the Teslas on the roads, X, Starlink, etc, the ketamine-addled South African is tightening his grip over an unprecedented swath of the world's population, and all their data. Terrifying!
-
Steve (@JSandlak19) reported@jodyvance @TELUS Just don’t cancel @EastVan808 he saved 7 kittens from an inferno back in ‘98.
-
Vancouver Island Guy 🌊 (@VanIsleInvestor) reportedCanadian Telco's getting whiplash back to 3 month lows and beyond from the risk of Starlink. Globe - The risk of Starlink entering Canada for wireless is unlikely due to foreign ownership rules, spectrum constraints and the MVNO framework. In our view, this makes Canadian telecom stocks, in a relative haven from the uncertainty around potential U.S. wireless disruption. Impact: Neutral to our estimates and long-term outlook. $T Telus - analyst downgraded and reduced $1.00 to $19 and expecting soft results and a dividend reset. $BCE BCE - Reduced target by $1.00 to $38 $RCI.B Rogers - No news for June or early July I have found. Riding down on the current Canadian Telco sentiment waiting for the sports spin off update at earnings.
-
TELUS Support (@TELUSsupport) reported@Minaxi_VZ We're glad to hear that the technician visit has been booked for you. If the issue is determined to be on our side, you will not be charged the $200 technician fee. That charge only applies if the technician finds the issue is not related to TELUS equipment or network.
-
np (@everyeverysec) reportedTelus is an evil empire and deserves to be cut down instead of expanded
-
Mary’s Spare Tire 😉 🇨🇦 (@KeepsAtIt) reported@jodyvance @guyfelicella @TELUS My mom had it for three years. Then her PVR died. The “new” one has been nothing but problems. She cancelled and went to Shaw, now Roger’s satellite. I’ve had it over 30 years in the interior. She’s much happier. Telus hands out junk and refurbished garbage. Good luck.
-
NK (@786110bsmla) reportedto a customer is in the millions or more,over time. I called Scotiabank and they said call Telus. I called Telus and they said call Scotiabank. Pass the buck, till the customer gets tired and gives up. I am letting everyone know because of the principle of this situation.
-
♡ＢｒｉｔｔｓＭａｇｅｅ♡ (@BrittsMagee) reportedI am the most excited girl every right now!! I had to go to Telus in Londonderry and as I was waiting for a phone call from customer service I went to the candy shop next door called Showcase and OMG😱 I wanted to order some months ago online but the shipping is more than the candy so I gave up on ever trying these!! They have so many flavors too!!