Telus Outage in Central Saanich, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Telus problems in the last 24 hours in Central Saanich, British Columbia
The following chart shows the number of reports that we have received about Telus over the past 24 hours from users in Central Saanich and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems:
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Internet
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Phone
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Wi-fi
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TV
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E-mail
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Total Blackout
Telus Outage Map Near Central Saanich, British Columbia
The most recent outage reports and issues originated from Victoria, Sidney, North Saanich and Saanichton.
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Telus in Central Saanich, British Columbia Comments
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.Telus Issues Reports Near Central Saanich, British Columbia
Latest outage, problems and issue reports in Central Saanich and nearby locations:-
Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia
@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
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Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia
@DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?
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Fully Vaxed Gordie Logan (@GordieLogan) reported from Langford, British Columbia
Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.
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Tam Jam💲 (@Tamjam3z) reported from Esquimalt, British Columbia
Why ******** does telus keep calling me at 745pm every night and hanging up? Get real.
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Zach (@zaxbux) reported from Victoria, British Columbia
Does anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯
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Jody Klassen (@bellasugarsega) reported from Langford, British Columbia
I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
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Lloyd Mildon (@LloydMildon) reported from Oak Bay, British Columbia
On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport
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Brandon Rylow (@brandonscript) reported from Saanich, British Columbia
I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.
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Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia
@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
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Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia
@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
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Revheidi Koschzeck (@RevheidiK) reported from Langford, British Columbia
How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense
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Reg Brick (@hellonature) reported from Colwood, British Columbia
@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.
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Cheri S (@Cheri_L_S) reported from Victoria, British Columbia
Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport
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Anthony Kershaw (@audiophilia) reported from View Royal, British Columbia
@TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍
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West Coast Coco Mermaid 🧜🏾♀️ (@sherryella77) reported from Colwood, British Columbia
@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
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Bill Perry (@Captnwilly) reported from Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
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Brandon ::1 (@brandonscript) reported from Victoria, British Columbia
@cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!
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Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Ty_soup (@tysoup) reported from Victoria, British Columbia
@telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now
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Barbara Darling (@BarbaraDarlin20) reported from Victoria, British Columbia
@MirandaWiebe @TELUS Same here 4 hours and someone was supposed to call me back within 30 minutes twice now and I'm still waiting. Really bad customer service and I started at 730 this morning
Telus Issues Reports
Latest outage, problems and issue reports in social media:-
Darren (@xraydares) reported
@mayorblaine @TELUS Over 20% profit, ****** service and ****** coverage. And they want more money. What an absolute joke.
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Matt Dagley (@mattdagley) reported
I'm on support chat with both Telus and Amazon at the same time while editing a video of the premier. Master of the multitask. Two screens also helps.
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Blaine (@mayorblaine) reported
Telus let me know that as a valued customer my monthly phone bill will increase $7. Yeah, telecoms isn’t a criminal racket in Canada.
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Deep Fried 🇨🇦 (@LavierJamie) reported
@TELUS , considering you make billions in profits, maybe have some humans manning your customer service centre. It's 🗑.
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Musaic2 (@Musaic2) reported
The #transcanada highway drive between #Manitoba and #Ontario already has spotty cell service. Neither @Bell @Rogers nor @TELUS have announced news to upgrade, only plans to eliminate service.
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chronic-feuer (@ChronicFeuer) reported
@TELUSsupport The call was never completed. Over 3 hours on the phone and your stupid sales team couldn’t figure out phone line and voip. Now I’m stuck in a 3 yr contract for internet and I need a landline and don’t want to use you anymore. #never sign a contract with @TELUS.
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Megan McGregor-Patterson (@megmcgpatterson) reported
@TELUS WHY don’t I have service in my house anymore?! Please someone come check on the towers in bridgenorth, Ontario.
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M. (@accordingtomio) reported
@MsBehavior @Bell_MTSHelps I am glad they sold my account to Telus. Haven't had any issues with them, so far, in the last five years. MTS was legit the worst.
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Safety First (@safety1222) reported
.@PublicMobile is organized fraud. Charging people money without a sim card and nobody available to speak with. @TELUS is behind it all. Trying to save money by having no customer support. Dont tell me to open a ticket.
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William G (@vivian_rivian) reported
@TELUSsupport @TELUS What’s going on with the ADT Pulse app? We’re away and unable to access our home security to check cameras etc. It’s been 4-5 days, no contact from TELUS acknowledging there’s an issue, are you fixing this, what’s going on!?