Telus outages and service status in Central Saanich, British Columbia

Problems in the last 24 hours in Central Saanich, British Columbia

Telus signals over the past 24 hours, with local activity from Central Saanich, British Columbia and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Central Saanich, British Columbia

Latest outage, problems and issue reports in Central Saanich and nearby locations:

• 
  Jennifer Ross (@JRossfamilymed) reported 1 minute ago from Prospect Lake, British Columbia

  @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

• 
  Penny Holt (@canukgenie) reported 2 minutes ago from Saanich, British Columbia

  @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

• 
  Reg Brick (@hellonature) reported 3 minutes ago from Colwood, British Columbia

  @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

• 
  Brent Smithurst (@brentsmi) reported 4 minutes ago from Colwood, British Columbia

  All I want for Christmas is more than one bar (at best) of cel service in Royal Bay. Get it together, @TELUS /@Bell. I’ll switch to @rogers if they’ll do something about this. 2.5 years of this is ridiculous!

• 
  Tam Jam💲 (@Tamjam3z) reported 7 minutes ago from Esquimalt, British Columbia

  Why ******** does telus keep calling me at 745pm every night and hanging up? Get real.

• 
  michael eso (@mjeso) reported 8 minutes ago from Sidney, British Columbia

  @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

• 
  Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported 10 minutes ago from Central Saanich, British Columbia

  @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

• 
  Zach (@zaxbux) reported 13 minutes ago from Victoria, British Columbia

  Does anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯

• 
  Cheri S (@Cheri_L_S) reported 14 minutes ago from Victoria, British Columbia

  Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport

• 
  Tesla Tours (@tesla_tours) reported 16 minutes ago from Victoria, British Columbia

  @EmmaCParston @Google People complain that high quality electronic products by companies like Apple and Tesla are overpriced until they waste valuable time on the alternatives. For my part, I’m wishing I’d stayed with Fido & Shaw instead of getting duped into Telus’ marketing-first service-last model

• 
  Ty_soup (@tysoup) reported 23 minutes ago from Victoria, British Columbia

  @telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now

• 
  Finnegan66🍀 (@Finnegan661) reported 24 minutes ago from Sidney, British Columbia

  @TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately

• 
  Brandan (@brandanCiccone) reported 31 minutes ago from Cowichan Station, British Columbia

  @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

• 
  Mike Richter (@mrichter37) reported 38 minutes ago from Mill Bay, British Columbia

  @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

• 
  Finnegan66🍀 (@Finnegan661) reported 43 minutes ago from Sidney, British Columbia

  @TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus

• 
  🇨🇦🏳️‍🌈 Talia M. Wilson #GenXZeneca 🌈🇺🇸 (@olyfilmgirl) reported 47 minutes ago from Colwood, British Columbia

  Switching back to Shaw for internet. Although Telus's website said our service wouldn't change, the guy Drew talked to said we could only get slower internet. So, just waiting for Shaw order to process. And who new self install was a thing?

• 
  Jenn Tranmer (@vicmomdoc) reported 50 minutes ago from Langford, British Columbia

  @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

• 
  Sherry Merriam (@sherryella77) reported 51 minutes ago from Victoria, British Columbia

  Going on day 8 & still no email on iPhone. Can’t get any of the old emails I need for this #militarymove What an absolute shit show. Im so mad I could spit nails. The “I’m sorry’s are getting super freaking old. Day 2 with no call back from TELUS even tho Im in queue #telusfail

• 
  Brandon Rylow (@brandonscript) reported 55 minutes ago from Saanich, British Columbia

  I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

• 
  Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported 58 minutes ago from Central Saanich, British Columbia

  @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MoneyMaverick (@wealthwatchdawg) reported 3 minutes ago

  @conorsvan1 They’re so funny @TELUS I had a contract with them once for a set price they jacked it up so I switched to freedom because freedom was giving me the same price but once I switched they agreed to go down💀never going back to them again just by principle I would pay more now…

• 
  Raven (@Sharisraven) reported 3 minutes ago

  @TELUS Yes, but the roosters didn't have a solution. Are there any humans that can help?

• 
  Dave Groeneweg (@GroenewegDave) reported 6 minutes ago

  @RSHFarms @TELUS @TELUSsupport You have cell service? Telus is absolute garbage around here

• 
  Glorious God (@GloriousGod01) reported 7 minutes ago

  You do not need a degree, a CV, or years of experience to start earning in dollars from your phone or laptop. These remote roles are actively hiring beginners right now in 2026 and most people have never heard of them: 1. Sales Development Representative (SDR): reach out to potential customers via email on behalf of international companies. No cold calls required for most roles. One of the highest paying entry level remote jobs available. Pay ranges from $3,333 to $5,833 per month plus commission. - Apply on We Work Remotely (weworkremotely. com). 2. Content Moderator: review and flag content on social media platforms and apps to ensure it meets community guidelines. No experience needed. Pay ranges from $1,000 to $2,200 per month. - Apply on Jobright. ai and Telus International (telusinternational. com). 3. Social Media Manager: manage Instagram, X, TikTok, and Facebook pages for small businesses. If you already use social media daily, you already have the foundation. Pay ranges from $1,000 to $3,000 per month. - Apply on Upwork (upwork. com) and Fiverr (fiverr. com). 4. User Experience Tester: test websites and apps and give feedback on how they work. Takes 10 to 20 minutes per test. Pay is $10 to $20 per test. - Apply on UserTesting (usertesting. com) and TryMyUI (trymyui. com). 5. Freelance Translator: translate documents, emails, and content between languages you already speak. If you are bilingual, this is one of the easiest ways to earn remotely. Pay ranges from $800 to $2,800 per month. - Apply on ProZ (proz. com) and Gengo (gengo. com). 6. Bookkeeping Assistant: help small business owners organize their financial records using simple tools like Excel or QuickBooks. Free training available on YouTube and Coursera. Pay ranges from $1,500 to $3,500 per month. - Apply on Belay (belaysolutions. com) and Upwork. 7. Podcast Editor: edit audio recordings for content creators and businesses. Free to learn on YouTube using Audacity or GarageBand. Pay ranges from $500 to $3,000 per month depending on volume. - Apply on Upwork and Fiverr. 8. Email Copywriter: write marketing emails for businesses trying to sell their products. One of the most in-demand remote skills right now and completely learnable in 30 days. Pay ranges from $1,000 to $5,000 per month. - Apply on Upwork and LinkedIn. Pick one. Learn it in well. Apply. The market is open. Above all, love God.

• 
  William Brook (@WilliamJBrook) reported 9 minutes ago

  @emmagmay Express service if it was Telus

• 
  Michael (The Young Buck)🧢 (@YoungBuckFarms) reported 10 minutes ago

  How often does everyone else get calls from Telus, or another phone provider? Weekly? I just don't answer anymore. I always told them, don't bother me unless you can give me the same thing I have for less $ or a better plan for the same $. And no, I don't want a new damn phone

• 
  harry potter and the domestic assault allegations (@nikoncooldix) reported 13 minutes ago

  @DAKKADAKKA1 apple starts making their iphones in india and then everything gets leaked, crunchyroll uses telus security - which may be canadian but telus outsources all their customer service to india - and there's a huge crunchyroll data breach it's always ******* indians

• 
  l0wk3y (@L0wk3yC) reported 18 minutes ago

  @EricLDaugh What does iran even sell? Who ******** is he talking to, and why is he being so vague? You mentioned 60 entities. who are they? What is the exact reason that they are being sanctioned. Someone should sanction telus for trading 12,000 jobs to an egyptian wage gap for 1.3b profit

• 
  hungryhippo (@hungryhippo256) reported 18 minutes ago

  @accfanto @LauraBabcock Check the Telus outage map. There's others like infrastructure Ontario.

• 
  l0wk3y (@L0wk3yC) reported 18 minutes ago

  Telus doesnt hire a single Canadian customer care representative and they only operate in Canada. They profit 1.3b per year. That 1.3b could be used to employ roughly 30,000 Canadians full time for 40,000 a year, roughly another 3,000 if they fired the international employees.

Telus outage reports by location

Choose a location to check local Telus reports and activity.

Alberta

• Calgary
• Edmonton

All Telus report locations