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Telus Outage Report in Central Saanich, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Central Saanich, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Central Saanich, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Central Saanich, British Columbia

The most recent Telus outage reports came from the following cities: Victoria, and Sidney.

CityProblem TypeReport Time
Victoria Internet 9 days ago
Victoria Internet 9 days ago
Victoria E-mail 9 days ago
Sidney Internet 11 days ago
Victoria TV 19 days ago
Victoria Internet 24 days ago

Community Discussion

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Telus Issues Reports Near Central Saanich, British Columbia

Latest outage, problems and issue reports in Central Saanich and nearby locations:

  • LloydMildon
    Lloyd Mildon (@LloydMildon) reported from Oak Bay, British Columbia

    On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport

  • brandonscript
    Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

  • scampden
    Sarah Campden (she, her) (@scampden) reported from Saanich, British Columbia

    I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj

  • Finnegan661
    Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus

  • ChrisSadeler
    Christiane Sadeler (@ChrisSadeler) reported from Saanich, British Columbia

    @TELUS you may want to check Twitter for comments on @koodo. Or check the @koodo community board. A lot of upset people for terrible service. One more try from me to get the money due to me and my next move is CRTC. #unbelievable corporate arrogance and inaptitude.

  • brentsmi
    Brent Smithurst (@brentsmi) reported from Colwood, British Columbia

    All I want for Christmas is more than one bar (at best) of cel service in Royal Bay. Get it together, @TELUS /@Bell. I’ll switch to @rogers if they’ll do something about this. 2.5 years of this is ridiculous!

  • JRossfamilymed
    Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia

    @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

  • Tamjam3z
    Tam Jam💲 (@Tamjam3z) reported from Esquimalt, British Columbia

    Why ******** does telus keep calling me at 745pm every night and hanging up? Get real.

  • Finnegan661
    Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately

  • suestroud
    Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • suestroud
    Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • Cheri_L_S
    Cheri S (@Cheri_L_S) reported from Victoria, British Columbia

    Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport

  • Finnegan661
    Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @therealjugni @TELUS I can tell you that I was able to fix the issue but no resolve with the original person. It's very sad but we are looking at other options now. We have been a telus customer for over 20 years #shameonyoutelus

  • zaxbux
    Zach (@zaxbux) reported from Victoria, British Columbia

    Does anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯

  • hellonature
    Reg Brick (@hellonature) reported from Colwood, British Columbia

    @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

  • bellasugarsega
    Jody Klassen (@bellasugarsega) reported from Langford, British Columbia

    I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

  • GordieLogan
    Fully Vaxed Gordie Logan (@GordieLogan) reported from Langford, British Columbia

    Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.

  • olyfilmgirl
    🇨🇦🏳️‍🌈 Talia M. Wilson #GenXZeneca 🌈🇺🇸 (@olyfilmgirl) reported from Colwood, British Columbia

    Switching back to Shaw for internet. Although Telus's website said our service wouldn't change, the guy Drew talked to said we could only get slower internet. So, just waiting for Shaw order to process. And who new self install was a thing?

  • RevheidiK
    Revheidi Koschzeck (@RevheidiK) reported from Langford, British Columbia

    How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

  • brandanCiccone
    Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia

    @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • redtmsec
    redtmsec (@redtmsec) reported

    @theJagmeetSingh Telus, and other Canadian workers will NEVER get treated fairly under the TruDope/Jughead coalition Globalist technocracy!

  • RySpectra
    Ryan White (@RySpectra) reported

    @TELUS Pik TV on Chromecast - is there a login flow that doesn't require typing with the remote control?

  • FietzAndrew
    andrew fietz (@FietzAndrew) reported

    @TELUSsupport hey guys I just realized you’ve been robbing me steadily by charging me roaming monthly for roaming even though I haven’t left the country, thank god the Telus customer service is impossible to get ahold of

  • ShovelDeep
    ShovelDeep (@ShovelDeep) reported

    @theJagmeetSingh Telus is also convincing people to switch to their mobile service by offering better prices than their competitors. However, they fail to mention to a large number of these people that they don’t actually have a tower in their area to offer service.

  • TopKatGlass
    🌱 TopKat_GlassDragon 🌈 (@TopKatGlass) reported

    @ElizabethRBess @dockevinmcleod Why would anyone support Telus Health?? Essentially @bcndp are pushing #Canadians towards Private #Healthcare by not providing adequate supports after years of ignoring & exacerbating the issues while failing to meet budget needs.

  • mention_z
    David91 (@mention_z) reported

    @TELUS @TELUSsupport can I get someone to help me out? Set up an account for 7 cell phones, been a nightmare so far. 20+ hours on the phone, missing 1 order, have 4 extra phone numbers on my bill and my bills are all more expensive than I was promised. No one helps…

  • SethHAl19
    Seth Hall (@SethHAl19) reported

    @theJagmeetSingh Not a fact actually. Telus employees make great wages, I know several Canadian Telus employees who make good money. Also maybe instead of paying their employees better they could lower rates for customers. Jagmeet you are a part of the problem and have no clue what you are doing.

  • sheldonbk
    Sheldon Kerzner (@sheldonbk) reported

    It's looking like I'll have to switch from @Bell_Business to @TELUSBusiness. We have way too many account issues and we're only 2 months in. I remember you were really happy with Telus last time we chatted @Ani1u71. Do you have any concerns?

  • kevinshane2000
    Kevin (@kevinshane2000) reported

    @CTVNews Since the beginning or the plandemic I asked Telus to cancel my TV because of all the Government panganda they gave me tv almost for free because I was interested in other channels. #TrudeauMustGo

  • JamieD81
    Jamie (@JamieD81) reported

    @flatulantfroggy @theJagmeetSingh "Becky is a stereotype for a "basic" white woman". Okay Karen.. :) Telus International jobs were never Canadian jobs to begin with so how do you exactly "bring them back to Canada"? Telus employs Canadians for the Canadian side of the business... How is that hard to understand.