Telus outages and service status in Brentwood Bay, British Columbia
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Brentwood Bay, including 0 direct reports.
- The most common problems reported in this area mention E-mail.
- E-mail (100%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Brentwood Bay, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Brentwood Bay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Brentwood Bay, British Columbia
The most recent Telus outage reports came from the following cities: Victoria.
| City | Problem Type | Report Time |
|---|---|---|
 Victoria
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14 days ago | |
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Victoria
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Phone | 1 month ago |
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Victoria
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TV | 1 month ago |
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Victoria
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TV | 1 month ago |
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Victoria
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TV | 2 months ago |
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Victoria
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Internet | 2 months ago |
Community Discussion
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Telus Issues Reports Near Brentwood Bay, British Columbia
Latest outage, problems and issue reports in Brentwood Bay and nearby locations:
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Barbara Darling (@BarbaraDarlin20) reported from Victoria, British Columbia@MirandaWiebe @TELUS Same here 4 hours and someone was supposed to call me back within 30 minutes twice now and I'm still waiting. Really bad customer service and I started at 730 this morning
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Anthony Kershaw (@audiophilia) reported from View Royal, British Columbia@TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍
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Sarah Campden (she, her) (@scampden) reported from Saanich, British ColumbiaI haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj
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Ian holt (@holtyny) reported from Victoria, British Columbia@TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.
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Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia@TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus
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Christiane Sadeler (@ChrisSadeler) reported from Saanich, British Columbia@TELUS you may want to check Twitter for comments on @koodo. Or check the @koodo community board. A lot of upset people for terrible service. One more try from me to get the money due to me and my next move is CRTC. #unbelievable corporate arrogance and inaptitude.
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Revheidi Koschzeck (@RevheidiK) reported from Langford, British ColumbiaHow is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense
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Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
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Derek Lewers (@critiklthinking) reported from Langford, British Columbia@EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj
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Cheri S (@Cheri_L_S) reported from Victoria, British ColumbiaTelus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport
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Fully Vaxed Gordie Logan (@GordieLogan) reported from Langford, British ColumbiaOh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.
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Brent Smithurst (@brentsmi) reported from Colwood, British ColumbiaAll I want for Christmas is more than one bar (at best) of cel service in Royal Bay. Get it together, @TELUS /@Bell. I’ll switch to @rogers if they’ll do something about this. 2.5 years of this is ridiculous!
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Penny Holt (@canukgenie) reported from Saanich, British Columbia@gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.
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Mike Richter (@mrichter37) reported from Mill Bay, British Columbia@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Jody Klassen (@bellasugarsega) reported from Langford, British ColumbiaI was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
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Ty_soup (@tysoup) reported from Victoria, British Columbia@telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now
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🇨🇦🏳️🌈 Talia M. Wilson #GenXZeneca 🌈🇺🇸 (@olyfilmgirl) reported from Colwood, British ColumbiaSwitching back to Shaw for internet. Although Telus's website said our service wouldn't change, the guy Drew talked to said we could only get slower internet. So, just waiting for Shaw order to process. And who new self install was a thing?
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Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
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West Coast Coco Mermaid 🧜🏾♀️ (@sherryella77) reported from Colwood, British Columbia@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Richard (@VanCityRich) reported@TELUS @xrtsdhndvbh1 Still down!!! Fix it.
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Wilbur (@TwoFirstNames85) reported@JTracer @JonFraserTF @TELUS oh look.. a joke from a mid 2000s movie ...grats...you ******* retard... just say it *****, you are a retard...and its okay..
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HR Beno (@BenoHr80463) reportedLet’s stop talking about the tight local job market for a second and look at global options. If you have a laptop and stable internet, you should be checking these 10 platforms daily: 🔍 Scale AI, RemoExperts, Telus Digital, Welocalize, Mindrift, Appen, Lionbridge AI, OneForma, Alignerr, DataAnnotation. But if you want to skip the crowded lines and target the premium, under-the-radar income streams, focus on these 4: 👉 Mercor: (Up to $200/hr) 👉 Micro1: (Up to $95/hr) 👉 uTest: (Up to $3,000/mo) 👉 GoTranscript: (Up to $1.75/min) They are remote, verified, and pay directly in USD. 💸 Which of these platforms have you already set up an profile on? Let me know in the replies. Hit that Bookmark button so you don’t lose the blueprint, and RT to help a friend 👇🎯
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🇨🇦🇨🇦Fly Fisher🇨🇦🇨🇦🏴 (@fishingnutz) reported@JonFraserTF @TELUS They are terrible. Went to virgin and no issues.
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Aidan Sloan (@SluaghainO) reported@jabo_vancouver @TELUS Telus honestly just sucks in general
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The Entire Population of Canada (@ChefTannis) reported@TELUS My tsn went down right in the middle of the Spain match! In Vancouver, I completely missed the game . So upsetting, unacceptable @TELUSsupport
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Dr. Billy Canada (@billycanada) reported@gatorgar Think long-term. In 3 to 4 years you won't be getting your phone service from AT&t or Telus or Bell or Rogers or whatever you'll get it from starlink. The AI that you use will be in starlink satellites. The taxi you take will be a robo taxi from Tesla. Tesla robots will be mowing your lawn too
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ChinoAleman (@chinoalemano) reported@OnlyKlans1 @napoleon21st Yes, I talk about the negatives as well. But you have to keep in mind that I deliberately kept it simple and easy to understand, rather than making it long and boring. There are plenty of people who have written much longer theses. The biggest risk was that, as you'll see on Reddit and other places, AmpliTech's customer was believed to be a "declining" company linked to EchoStar. The names are hidden behind "tier 1 MNO...", but the VP of Telus named Amplitech in a random article that nobody saw. After the CSI work, we've realized it's actually Telus, which is using AmpliTech alongside Samsung and is still in the middle of its rollout. Only about 15% has been completed so far, with the remaining 85% still to go, and they intend to keep using AmpliTech going forward.
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Dan Harris (@danharriscan) reported@JonFraserTF @WitchsBeFlockin @TELUS They all like it when people bundle because it's harder to ditch them if one of the three services goes to ****. They used to compete on better customer service. Now, they DGAF because for every customer they lose due to bad service they gain from someone else's bad service.
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Goosedog (@Piccoq333) reported@JonFraserTF @TELUS I was a 30 year customer and got the service you described . I was happy to leave. All the Cdn Cell phone companies are the same when it comes to acknowledging customer loyalty.