Telus

Telus Outage in Brentwood Bay, British Columbia

Problems detected at Telus

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Telus problems in the last 24 hours in Brentwood Bay, British Columbia

The following chart shows the number of reports that we have received about Telus over the past 24 hours from users in Brentwood Bay and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Telus Outage Chart in Brentwood Bay, British Columbia 01/23/2022 17:00

January 23: Problems at Telus

Telus is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 50.48% Internet
  • Phone 20.59% Phone
  • Wi-fi 11.86% Wi-fi
  • TV 8.25% TV
  • E-mail 4.88% E-mail
  • Total Blackout 3.95% Total Blackout

Telus Outage Map Near Brentwood Bay, British Columbia

The most recent outage reports and issues originated from Victoria, Sidney, Saanichton, North Saanich, Prospect Lake and Langford.

CanadaVictoria Internet
CanadaVictoria Internet
CanadaVictoria Wi-fi
CanadaVictoria TV
CanadaVictoria TV
CanadaVictoria Internet

Telus in Brentwood Bay, British Columbia Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telus Issues Reports Near Brentwood Bay, British Columbia

Latest outage, problems and issue reports in Brentwood Bay and nearby locations:
  • JRossfamilymed Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia

    @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

  • GordieLogan Fully Vaxed Gordie Logan (@GordieLogan) reported from Langford, British Columbia

    Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.

  • Tamjam3z Tam Jam💲 (@Tamjam3z) reported from Esquimalt, British Columbia

    Why ******** does telus keep calling me at 745pm every night and hanging up? Get real.

  • zaxbux Zach (@zaxbux) reported from Victoria, British Columbia

    Does anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯

  • bellasugarsega Jody Klassen (@bellasugarsega) reported from Langford, British Columbia

    I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

  • LloydMildon Lloyd Mildon (@LloydMildon) reported from Oak Bay, British Columbia

    On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport

  • brandonscript Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • RevheidiK Revheidi Koschzeck (@RevheidiK) reported from Langford, British Columbia

    How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

  • hellonature Reg Brick (@hellonature) reported from Colwood, British Columbia

    @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

  • Cheri_L_S Cheri S (@Cheri_L_S) reported from Victoria, British Columbia

    Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport

  • audiophilia Anthony Kershaw (@audiophilia) reported from View Royal, British Columbia

    @TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍

  • sherryella77 West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported from Colwood, British Columbia

    @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • brandonscript Brandon ::1 (@brandonscript) reported from Victoria, British Columbia

    @cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • tysoup Ty_soup (@tysoup) reported from Victoria, British Columbia

    @telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now

  • BarbaraDarlin20 Barbara Darling (@BarbaraDarlin20) reported from Victoria, British Columbia

    @MirandaWiebe @TELUS Same here 4 hours and someone was supposed to call me back within 30 minutes twice now and I'm still waiting. Really bad customer service and I started at 730 this morning

  • sherryella77 Sherry Merriam (@sherryella77) reported from Victoria, British Columbia

    Going on day 8 & still no email on iPhone. Can’t get any of the old emails I need for this #militarymove What an absolute shit show. Im so mad I could spit nails. The “I’m sorry’s are getting super freaking old. Day 2 with no call back from TELUS even tho Im in queue #telusfail

Telus Issues Reports

Latest outage, problems and issue reports in social media:
  • Targytarg88 max (@Targytarg88) reported

    @TELUSsupport I can't stress enough how much BS I've had to deal with when it comes to @TELUS services. After rectifying my mobility issue (painfully), I'm now dealing with a home services bill where I was dbl charged, then spent 2.5 hours on the phone ironing it out (painfully)

  • ljfrey27 Linda Frey (@ljfrey27) reported

    @ahs is this how we treat our seniors waiting in hospital for a transfer to LTC? No shower since Jan. 6th (17 days) and a 100% increase in @TELUS TV rental from $30 a week to $60 or $180 per month,with no credit if they get moved tomorrow. @jkenney

  • Scouse1947 Steve The Liverpudlian (@Scouse1947) reported

    @kimpagegluckie Public Mobile uses the Telus Network.

  • FANTASTICSHOW35 Isaiah Fransen (@FANTASTICSHOW35) reported

    Yesterday We Had A Very interesting Situation My PS4 I Got Refurbished From GameStop Would Not Connect To My Dads Network But That's Not All It Also Ended Up Taking Out All 5 Of Are Telus Tv Boxes We Contact Telus And They Could Not Fix It from Thier End So We Have to Get A Tech

  • FANTASTICSHOW35 Isaiah Fransen (@FANTASTICSHOW35) reported

    Yesterday We Had A Very interesting Situation My PS4 I Got Refurbished From GameSpot Would Not Connect To My Dads Network But That's Not All It Also Ended Up Taking Out All 5 Of Are Telus Tv Boxes We Contact Telus And They Could Not Fix It from Thier End So We Have to Get A Tech

  • Mattie291 Katharina (@Mattie291) reported

    @JohnRush32 There’s been a whole conv in my neighbourhood that people knocking on doors representing #Telus. Sounds suspicious (asking questions re alarm systems, who lives there etc). If they are repping Telus, (I doubt it?) they’re doing terrible job. Also poor taste to do in pandemic.

  • Werdnah Andrew d. (@Werdnah) reported

    Can this be for real ? #iOS has had PiP capabilities since iOS 14 yet provider apps such as @TELUS #OptikTV & @CTVNews #CTV apps, just to name a few, don’t yet support this feature ? Get with the program.

  • Fighting_for_AB People over profits! (@Fighting_for_AB) reported

    @TELUS @NHLFlames Screw Telus! You're helping the @UCPCaucus destroy this province! Screw the flames! You're trying to grift the tax payers of the city for half your arena, when its a total boondoggle from the start. Flames charities were found to have some of the worst administrative overhead.

  • emilyjaneriddle Emily Riddle 😷 (@emilyjaneriddle) reported

    @jagbsn they imitate numbers for me which is the worst. i get fake city of edmonton calls on my work phone and fake ones from the telus 1800 on my personal phone. hope it slows down for me soon too.

  • TrainItRight Alicia Bell IFBB Pro (@TrainItRight) reported

    Let’s see… @TELUS customer since 2001 - I pay 200$ plus monthly for my bill… I can’t get early renewal for my phone without paying out of the ***..I can’t change my plan without there being a $15 fee…wtf am I actually paying for? Crap that’s what. @TELUSsupport