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Telus outages and service status in Brentwood Bay, British Columbia

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Brentwood Bay, including 0 direct reports.
  • The most common problems reported in this area mention TV and Phone.
  • 67% TV (67%)
  • 33% Phone (33%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Brentwood Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Brentwood Bay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Brentwood Bay, British Columbia

The most recent Telus outage reports came from the following cities: Victoria.

CityProblem TypeReport Time
Victoria Phone 14 days ago
Victoria TV 18 days ago
Victoria TV 19 days ago
Victoria TV 1 month ago
Victoria Internet 2 months ago
Victoria Internet 2 months ago

Community Discussion

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Telus Issues Reports Near Brentwood Bay, British Columbia

Latest outage, problems and issue reports in Brentwood Bay and nearby locations:

  • Finnegan661
    Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately

  • mrichter37
    Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • Tamjam3z
    Tam Jam💲 (@Tamjam3z) reported from Esquimalt, British Columbia

    Why ******** does telus keep calling me at 745pm every night and hanging up? Get real.

  • Finnegan661
    Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @therealjugni @TELUS I can tell you that I was able to fix the issue but no resolve with the original person. It's very sad but we are looking at other options now. We have been a telus customer for over 20 years #shameonyoutelus

  • mjeso
    michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • sherryella77
    West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported from Colwood, British Columbia

    @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

  • Finnegan661
    Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus

  • tessvanstraaten
    Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • ChrisSadeler
    Christiane Sadeler (@ChrisSadeler) reported from Saanich, British Columbia

    @TELUS you may want to check Twitter for comments on @koodo. Or check the @koodo community board. A lot of upset people for terrible service. One more try from me to get the money due to me and my next move is CRTC. #unbelievable corporate arrogance and inaptitude.

  • tysoup
    Ty_soup (@tysoup) reported from Victoria, British Columbia

    @telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now

  • GordieLogan
    Fully Vaxed Gordie Logan (@GordieLogan) reported from Langford, British Columbia

    Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.

  • holtyny
    Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • sherryella77
    Sherry Merriam (@sherryella77) reported from Victoria, British Columbia

    Going on day 8 & still no email on iPhone. Can’t get any of the old emails I need for this #militarymove What an absolute shit show. Im so mad I could spit nails. The “I’m sorry’s are getting super freaking old. Day 2 with no call back from TELUS even tho Im in queue #telusfail

  • critiklthinking
    Derek Lewers (@critiklthinking) reported from Langford, British Columbia

    @EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj

  • holtyny
    Ian holt (@holtyny) reported from Victoria, British Columbia

    @TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.

  • Cheri_L_S
    Cheri S (@Cheri_L_S) reported from Victoria, British Columbia

    Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport

  • JRossfamilymed
    Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia

    @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

  • brandonscript
    Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

  • suestroud
    Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • tesla_tours
    Tesla Tours (@tesla_tours) reported from Victoria, British Columbia

    @EmmaCParston @Google People complain that high quality electronic products by companies like Apple and Tesla are overpriced until they waste valuable time on the alternatives. For my part, I’m wishing I’d stayed with Fido & Shaw instead of getting duped into Telus’ marketing-first service-last model

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • knowpium
    Knowpium (@knowpium) reported

    @MelissaLMRogers @TELUSsupport i pay 35 a month for my unlimited plan. in Canada. Telus just sucks.

  • yeg_sewer_rat
    Duncan Magroin (Mug/Shot) (@yeg_sewer_rat) reported

    @Martyupnorth I have had Rogers, Bell and Telus ; they all have terrible customer service until you call to cancel, then they have plans that save you lots.

  • xOxStaycxOx
    xOxStayCxOx (@xOxStaycxOx) reported

    Not understanding how my Stream+ is no longer attached to my @TELUS account so I can’t cancel it but I keep getting billed monthly for it. Not to mention there is no customer service line to call for help cancelling I am just stuck praying someone reads my ticket?!

  • RuralAlbertan
    Hypha Central Alberta (@RuralAlbertan) reported

    @Martyupnorth Telus did the same to me but without any notification. Just raised my bill and expected me to pay what they wanted. **** them. Doesn’t matter who you go with, Telus Rogers or any others. They are all terrible and overpriced.

  • AlicatraeFraser
    AF 🇨🇦 (@AlicatraeFraser) reported

    @jodyvance @TELUS After reading this problem you had last Fall, asking for your cable TV back to hardwired not wifi as cable was going off. I had Telus in & had technician hard wire (cable to wall) He checked the system, upgraded to new modem. I paid for the call cause it was extensive work.

  • La_PsyChiq
    Jessica ⚕ (@La_PsyChiq) reported

    @nestapendragon @Rogers Don't look at me...I get 𝘮𝘺 terrible customer service from @TELUS

  • fortnitekyoong
    Mickey (@fortnitekyoong) reported

    Telus outage on a Saturday while at my retail job yeah #LetsAllDie

  • Weird_Canadian
    The Weird Canadian (@Weird_Canadian) reported

    @BetaKit @EvanLSolomon Then why is Telus building out the data centres? They never release a public bid on them....

  • darla_waite
    Darla Waite 👀“EYES,WIDE OPEN! (@darla_waite) reported

    @MelissaLMRogers @BAB5K @TELUSsupport I pay 38. It’s with a company called fizz.. I never run out of data. I wouldn’t go back to Telus or any of them ever again.

  • LaurieKane16
    Canadian 🇨🇦 gal (@LaurieKane16) reported

    @MelissaLMRogers @TELUSsupport $39/m for Freedom mobile. Unlimited. Free calls to USA and Mexico and of course in Canada. I was with Telus and have never looked back