Telus

Telus Outage Report in Brentwood Bay, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Brentwood Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Brentwood Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Brentwood Bay, British Columbia 08/31/2025 00:35

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Brentwood Bay, British Columbia

The most recent Telus outage reports came from the following cities: Victoria and Sidney.

Loading map, please wait...
City Problem Type Report Time
CanadaVictoria TV
CanadaVictoria Internet
CanadaVictoria Phone
CanadaVictoria E-mail
CanadaVictoria Internet
CanadaVictoria Internet

Community Discussion

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Telus Issues Reports Near Brentwood Bay, British Columbia

Latest outage, problems and issue reports in Brentwood Bay and nearby locations:

  • brandonscript Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

  • vicmomdoc Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

  • sherryella77 Sherry Merriam (@sherryella77) reported from Victoria, British Columbia

    Going on day 8 & still no email on iPhone. Can’t get any of the old emails I need for this #militarymove What an absolute shit show. Im so mad I could spit nails. The “I’m sorry’s are getting super freaking old. Day 2 with no call back from TELUS even tho Im in queue #telusfail

  • hellonature Reg Brick (@hellonature) reported from Colwood, British Columbia

    @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

  • tesla_tours Tesla Tours (@tesla_tours) reported from Victoria, British Columbia

    @EmmaCParston @Google People complain that high quality electronic products by companies like Apple and Tesla are overpriced until they waste valuable time on the alternatives. For my part, I’m wishing I’d stayed with Fido & Shaw instead of getting duped into Telus’ marketing-first service-last model

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • tysoup Ty_soup (@tysoup) reported from Victoria, British Columbia

    @telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • Cheri_L_S Cheri S (@Cheri_L_S) reported from Victoria, British Columbia

    Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • audiophilia Anthony Kershaw (@audiophilia) reported from View Royal, British Columbia

    @TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍

  • sherryella77 West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported from Colwood, British Columbia

    @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • holtyny Ian holt (@holtyny) reported from Victoria, British Columbia

    @TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • BarbaraDarlin20 Barbara Darling (@BarbaraDarlin20) reported from Victoria, British Columbia

    @MirandaWiebe @TELUS Same here 4 hours and someone was supposed to call me back within 30 minutes twice now and I'm still waiting. Really bad customer service and I started at 730 this morning

  • RevheidiK Revheidi Koschzeck (@RevheidiK) reported from Langford, British Columbia

    How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

  • brandonscript Brandon ::1 (@brandonscript) reported from Victoria, British Columbia

    @cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • SilveryCurls Sherida Charles (@SilveryCurls) reported

    @Senseofhistory @TELUS Agree. I think @TELUS should not allow this type of customer abuse.

  • hannahdsharpe2 Hannah Sharpe *is editing* (@hannahdsharpe2) reported

    @alexandriab_11 @TELUS @TELUSsupport How is it that easy to cancel on their end?

  • KylieSpeak KySpeak (@KylieSpeak) reported

    @TheJenRollins @TELUS I had Telus service for 15 yrs. Then, about 12 years ago I had such an insanely bad interactions with them over one issue that I left and will NEVER go back. Could be 40 yrs later and I wouldn’t even get TV from them. I had agents swearing at me and then hanging up. I was

  • SilveryCurls Sherida Charles (@SilveryCurls) reported

    Between 4-5pm today I had 12 calls to our land line from an unrecognized number. The first two I answered and a robotic voice said “Dear Customer” so I hung up. Didnt answer the other 10. Reviewing the missed call list & all from a 604-540-…. number, all different. @TELUS #wth

  • what_brad_said Brad (@what_brad_said) reported

    @TELUS I have been on the phone all week, was promised a call back, and I still have no internet. How do I contact you? How do I solve the problem? This has been beyond frustrating.

  • jasonrosewell Jay (@jasonrosewell) reported

    TELUS calls me every so often since I'm off-contract now to tell me about their "exciting promotions". I want the same features without paying more. I'm an iPhone user. Today's rep: "Okay Mr. Jason no problem [...] I can offer you this." $20/month more & an Android 😐 @TELUS

  • acumenAG Monica Klaas (@acumenAG) reported

    @TELUS I'm paying for service I'm not getting. This is out right fraud. #dumptelusnow

  • Thavi_stf Thavisha Fernando (@Thavi_stf) reported

    @TELUSsupport is the service down in the lougheed/Coquitlam area? #lougheed #Coquitlam #telus

  • what_brad_said Brad (@what_brad_said) reported

    How many tweets does it take to resolve my issue? @TELUS

  • AlexisDVyne ★Alexis D.Vyne★🐰 (@AlexisDVyne) reported

    @theJagmeetSingh In the last 2 years @Telus was given lots of government money! They FAILED to expand service to customers as they're REQUIRED to do in BC! I'm cancelling my mobility phone as a result & I still have NO SERVICE! Except for the telus SMS ads! I get service when they send ads! 🙄🐰