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Telus outages and service status in Brentwood Bay, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Brentwood Bay, including 0 direct reports.
  • The most common problems reported in this area mention TV and Phone.
  • The most recent signal from this area was received May 18, 2:13 AM EDT.
  • 75% TV (75%)
  • 25% Phone (25%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Brentwood Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Brentwood Bay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 23: Problems at Telus

Telus is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Brentwood Bay, British Columbia

The most recent Telus outage reports came from the following cities: Victoria, and Sidney.

CityProblem TypeReport Time
Victoria Phone 5 days ago
Victoria TV 10 days ago
Victoria TV 10 days ago
Victoria TV 28 days ago
Victoria Internet 1 month ago
Victoria Internet 2 months ago

Nearby cities with recent reports

Victoria

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Brentwood Bay, British Columbia

Latest outage, problems and issue reports in Brentwood Bay and nearby locations:

  • GordieLogan
    Fully Vaxed Gordie Logan (@GordieLogan) reported from Langford, British Columbia

    Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.

  • JRossfamilymed
    Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia

    @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

  • holtyny
    Ian holt (@holtyny) reported from Victoria, British Columbia

    @TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.

  • brandonscript
    Brandon ::1 (@brandonscript) reported from Victoria, British Columbia

    @cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!

  • holtyny
    Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • tesla_tours
    Tesla Tours (@tesla_tours) reported from Victoria, British Columbia

    @EmmaCParston @Google People complain that high quality electronic products by companies like Apple and Tesla are overpriced until they waste valuable time on the alternatives. For my part, I’m wishing I’d stayed with Fido & Shaw instead of getting duped into Telus’ marketing-first service-last model

  • critiklthinking
    Derek Lewers (@critiklthinking) reported from Langford, British Columbia

    @EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj

  • suestroud
    Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • suestroud
    Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • scampden
    Sarah Campden (she, her) (@scampden) reported from Saanich, British Columbia

    I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj

  • zaxbux
    Zach (@zaxbux) reported from Victoria, British Columbia

    Does anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯

  • RevheidiK
    Revheidi Koschzeck (@RevheidiK) reported from Langford, British Columbia

    How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

  • BarbaraDarlin20
    Barbara Darling (@BarbaraDarlin20) reported from Victoria, British Columbia

    @MirandaWiebe @TELUS Same here 4 hours and someone was supposed to call me back within 30 minutes twice now and I'm still waiting. Really bad customer service and I started at 730 this morning

  • Cheri_L_S
    Cheri S (@Cheri_L_S) reported from Victoria, British Columbia

    Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport

  • Captnwilly
    Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • tessvanstraaten
    Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • audiophilia
    Anthony Kershaw (@audiophilia) reported from View Royal, British Columbia

    @TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍

  • sherryella77
    West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported from Colwood, British Columbia

    @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

  • canukgenie
    Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

  • mrichter37
    Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Mz_Kat28
    𝕄 𝕫 . 𝕂 𝕒 𝕥 💜 (@Mz_Kat28) reported

    @kvlovely19 thank you! oh **** when did you work for telus? what department?

  • CHItrader
    CHItrader (@CHItrader) reported

    TELUS COMMITS $8 BILLION TO QUEBEC NETWORK OVER NEXT FIVE YEARS $TELUS announced plans to invest more than $8 billion over the next five years to expand and upgrade its network infrastructure across Quebec.

  • BigGuyBry
    Bryan (@BigGuyBry) reported

    @GradyTripp00 @MarkJCarney Don't worry, Telus said the water run off from the stadium will fix everything. Ignore the long dry hot summers we've been having.

  • SolitaireGOAT
    Isaac Dyck (@SolitaireGOAT) reported

    @jodyvance @TELUS My 500g download is only $100 month form Telus cancel everything else and buy a Samsung tv they have better channels than Telus for free

  • fredthealien316
    Fred the Alien (@fredthealien316) reported

    @Budwiser620 @iamkennethchan Yeah but they can ration people's showers to once every three days. Problem solved and Telus has enough water for their data center.

  • muffins135
    Michele (@muffins135) reported

    @TELUS Why did I as the customer, have to search out this info? Ridiculous

  • MommaHood2
    HoodMomma (@MommaHood2) reported

    @FloydPambrose84 @TELUS When I had drug dealers dealing drugs outside my window, I threw the ***** mop water on them. This would be another solution. Lord knows these people are afraid of water.

  • M_M_MacFadyen
    Margot Maddison-MacFadyen, PhD (@M_M_MacFadyen) reported

    @jodyvance @TELUS Over here on PEI, our cell phones have terrible connectivity, some none at all. It is so bad, our provincial government funded an investigation and report. Result? We need more cell towers. Will the communication companies put up the needed towers? No. Yet they keep pestering us to buy new services. Why would we do that without the towers we need for support?

  • Polkameister
    Bill Brasky (@Polkameister) reported

    Carney literally just announced a $25 billion slush fund offering his wealthy investor friends a chance to profit off Cdn. owned infrastructure. Yesterday Carny enriched Telus shareholders with another $2 Billion taxpayer financed gift. You are an idiot & fraud to not see this.

  • VikramBarhat
    Vikram Barhat (@VikramBarhat) reported

    @jodyvance @TELUS If it’s any consolation, Bell fiber is just as bad.