Telus Outage Report in Brentwood Bay, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Brentwood Bay, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Brentwood Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (12%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Brentwood Bay, British Columbia
The most recent Telus outage reports came from the following cities: Victoria and Sidney.
| City | Problem Type | Report Time |
|---|---|---|
 Victoria |
Internet | |
| Victoria |
Internet | |
| Victoria |
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| Sidney |
Internet | |
| Victoria |
TV | |
| Victoria |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Brentwood Bay, British Columbia
Latest outage, problems and issue reports in Brentwood Bay and nearby locations:
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Barbara Darling
(@BarbaraDarlin20) reported
from
Victoria, British Columbia
@MirandaWiebe @TELUS Same here 4 hours and someone was supposed to call me back within 30 minutes twice now and I'm still waiting. Really bad customer service and I started at 730 this morning
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
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Tam Jam💲
(@Tamjam3z) reported
from
Esquimalt, British Columbia
Why ******** does telus keep calling me at 745pm every night and hanging up? Get real.
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Fully Vaxed Gordie Logan
(@GordieLogan) reported
from
Langford, British Columbia
Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.
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Zach
(@zaxbux) reported
from
Victoria, British Columbia
Does anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯
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Jody Klassen
(@bellasugarsega) reported
from
Langford, British Columbia
I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
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Cheri S
(@Cheri_L_S) reported
from
Victoria, British Columbia
Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport
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Revheidi Koschzeck
(@RevheidiK) reported
from
Langford, British Columbia
How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
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Brandon ::1
(@brandonscript) reported
from
Victoria, British Columbia
@cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!
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Jenn Tranmer
(@vicmomdoc) reported
from
Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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Brandon Rylow
(@brandonscript) reported
from
Saanich, British Columbia
I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.
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Sherry Merriam
(@sherryella77) reported
from
Victoria, British Columbia
Going on day 8 & still no email on iPhone. Can’t get any of the old emails I need for this #militarymove What an absolute shit show. Im so mad I could spit nails. The “I’m sorry’s are getting super freaking old. Day 2 with no call back from TELUS even tho Im in queue #telusfail
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Ty_soup
(@tysoup) reported
from
Victoria, British Columbia
@telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now
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West Coast Coco Mermaid 🧜🏾♀️
(@sherryella77) reported
from
Colwood, British Columbia
@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
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Lloyd Mildon
(@LloydMildon) reported
from
Oak Bay, British Columbia
On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport
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Anthony Kershaw
(@audiophilia) reported
from
View Royal, British Columbia
@TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍
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Bill Perry
(@Captnwilly) reported
from
Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
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Reg Brick
(@hellonature) reported
from
Colwood, British Columbia
@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Smit
(@msmit) reported
@Shawhelp 3/ Moral of the story: if your parents are aging and use @Shawhelp , get them away from this terrible company as soon as possible (and check their bill too... they charge my mum 2x what I pay Telus for maybe 10% of the service spec)
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Calamity Jay (30-19-7) 🇺🇦✊🏽
(@mygnarlybeard) reported
Anyone else having problems with their @TELUS internet?
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Koshka Riley 🌸No PPV🌸
(@RileyMegaloman1) reported
Anyone else’s Telus not working?
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Catasaurus Rex (Cat/Dino, he/him, wtf/lol)
(@TRexTinyarms) reported
@GhostOf_J What network are you using if you don't mind me asking. I'm on Telus, and it's been wonky for a few weeks, even my home wifi cuts in and out erratically
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D.J.Zak 🇨🇦 ZAKtalks TECH
(@ZAKtalksTECH) reported
Hey @TELUS/@TELUSsupport, fibre has been down for 30+ minutes now. Outage in Calgary? I'm on the line with your support. I appreciate being told to power our modem "off and on" 5 times now... 🙄
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Dennis Murch
(@DennisMurch) reported
@RogersHelps I have had the absolutely worst service experience possible. Time to consider @TELUS I think.
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Trent Blair
(@Trent8675309) reported
@MatthewGreenNDP Pissing on Pierre, modest upbringing, job as paper boy, worked at telus, won 10k for essay "Building Canada through freedom" founded company, 3D contact Inc, worked his way to get where he is, ndp support trudeau not honest hardworking Canadians! Wikipedia, your facts are lies FU
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Aidan Calhoun 🇺🇦
(@MetalHockeyFan) reported
@ZelarayanEra It's not bad of a kit I wish Telus wasn't the sponsor though...
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Cara Brown ALSO on spoutible as Cara 😷💉💉💉💉💉
(@Carabro06633204) reported
@JEVLloyd Telus came, saw, conquered. They originally said tech would stay outside (bec. Covid) and I would have to fix it with him yelling at me. But turns out Tech was a neighbour and came in (with a mask on)and gave me NEW equipment. All good now. If I drank I'd be having a cocktail
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D.J.Zak 🇨🇦 ZAKtalks TECH
(@ZAKtalksTECH) reported
@RhyasonChad @TELUS @TELUSsupport Down since 4:43pm MT, for me.