Telus outages and service status in Brentwood Bay, British Columbia

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Telus generated 1 outage signal in the last 24 hours around Brentwood Bay, including 1 direct report.
The most common problems reported in this area mention Internet, E-mail, and TV.
The most recent signal from this area was received Apr 25, 11:14 PM EDT.

Internet (60%)
E-mail (20%)
TV (20%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Brentwood Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Brentwood Bay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Brentwood Bay	Baseline
Apr 25, 4:20 AM EDT	0	0	0
Apr 25, 4:40 AM EDT	0	0	0
Apr 25, 5:00 AM EDT	0	0	0
Apr 25, 5:20 AM EDT	0	0	0
Apr 25, 5:40 AM EDT	0	0	0
Apr 25, 6:00 AM EDT	0	0	0
Apr 25, 6:20 AM EDT	0	0	0
Apr 25, 6:40 AM EDT	0	0	0
Apr 25, 7:00 AM EDT	0	0	0
Apr 25, 7:20 AM EDT	0	0	0
Apr 25, 7:40 AM EDT	0	0	0
Apr 25, 8:00 AM EDT	0	0	0
Apr 25, 8:20 AM EDT	0	0	0
Apr 25, 8:40 AM EDT	0	0	0
Apr 25, 9:00 AM EDT	0	0	0
Apr 25, 9:20 AM EDT	0	0	0
Apr 25, 9:40 AM EDT	0	0	0
Apr 25, 10:00 AM EDT	0	0	0
Apr 25, 10:20 AM EDT	0	0	0
Apr 25, 10:40 AM EDT	0	0	0
Apr 25, 11:00 AM EDT	0	0	0
Apr 25, 11:20 AM EDT	0	0	0
Apr 25, 11:40 AM EDT	0	0	0
Apr 25, 12:00 PM EDT	0	0	0
Apr 25, 12:20 PM EDT	0	0	0
Apr 25, 12:40 PM EDT	0	0	0
Apr 25, 1:00 PM EDT	0	0	0
Apr 25, 1:20 PM EDT	0	0	0
Apr 25, 1:40 PM EDT	0	0	0
Apr 25, 2:00 PM EDT	0	0	0
Apr 25, 2:20 PM EDT	0	0	0
Apr 25, 2:40 PM EDT	0	0	0
Apr 25, 3:00 PM EDT	0	0	0
Apr 25, 3:20 PM EDT	0	0	0
Apr 25, 3:40 PM EDT	0	0	0
Apr 25, 4:00 PM EDT	0	0	0
Apr 25, 4:20 PM EDT	0	0	0
Apr 25, 4:40 PM EDT	0	0	0
Apr 25, 5:00 PM EDT	0	0	0
Apr 25, 5:20 PM EDT	0	0	0
Apr 25, 5:40 PM EDT	0	0	0
Apr 25, 6:00 PM EDT	0	0	0
Apr 25, 6:20 PM EDT	0	0	0
Apr 25, 6:40 PM EDT	0	0	0
Apr 25, 7:00 PM EDT	0	0	0
Apr 25, 7:20 PM EDT	0	0	0
Apr 25, 7:40 PM EDT	0	0	0
Apr 25, 8:00 PM EDT	0	0	0
Apr 25, 8:20 PM EDT	0	0	0
Apr 25, 8:40 PM EDT	0	0	0
Apr 25, 9:00 PM EDT	0	0	0
Apr 25, 9:20 PM EDT	0	0	0
Apr 25, 9:40 PM EDT	0	0	0
Apr 25, 10:00 PM EDT	0	0	0
Apr 25, 10:20 PM EDT	0	0	0
Apr 25, 10:40 PM EDT	0	0	0
Apr 25, 11:00 PM EDT	0	0	0
Apr 25, 11:20 PM EDT	0	0	0
Apr 25, 11:40 PM EDT	0	0	0
Apr 26, 12:00 AM EDT	0	0	0
Apr 26, 12:20 AM EDT	0	0	0
Apr 26, 12:40 AM EDT	0	0	0
Apr 26, 1:00 AM EDT	0	0	0
Apr 26, 1:20 AM EDT	0	0	0
Apr 26, 1:40 AM EDT	0	0	0
Apr 26, 2:00 AM EDT	0	0	0
Apr 26, 2:20 AM EDT	0	0	0
Apr 26, 2:40 AM EDT	0	0	0
Apr 26, 3:00 AM EDT	0	0	0
Apr 26, 3:20 AM EDT	0	0	0
Apr 26, 3:40 AM EDT	0	0	0
Apr 26, 4:00 AM EDT	0	0	0
Apr 26, 4:20 AM EDT	0	0	0

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Brentwood Bay, British Columbia

The most recent Telus outage reports came from the following cities: Victoria, and Sidney.

City	Problem Type	Report Time
Victoria	TV	5 hours ago
Victoria	Internet	13 days ago
Victoria	Internet	29 days ago
Victoria	Internet	29 days ago
Victoria	E-mail	29 days ago
Sidney	Internet	1 month ago

Nearby cities with recent reports

Victoria

1 recent signals

5 hours ago

Community Discussion

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Telus Issues Reports Near Brentwood Bay, British Columbia

Latest outage, problems and issue reports in Brentwood Bay and nearby locations:

Ian holt (@holtyny) reported 52 seconds ago from Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
Brandan (@brandanCiccone) reported 4 minutes ago from Cowichan Station, British Columbia
@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
Tess van Straaten (@tessvanstraaten) reported 10 minutes ago from Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
Cheri S (@Cheri_L_S) reported 11 minutes ago from Victoria, British Columbia
Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport
Ty_soup (@tysoup) reported 13 minutes ago from Victoria, British Columbia
@telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now
Finnegan66🍀 (@Finnegan661) reported 23 minutes ago from Sidney, British Columbia
@TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately
Jody Klassen (@bellasugarsega) reported 33 minutes ago from Langford, British Columbia
I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
Tam Jam💲 (@Tamjam3z) reported 36 minutes ago from Esquimalt, British Columbia
Why ******** does telus keep calling me at 745pm every night and hanging up? Get real.
Tesla Tours (@tesla_tours) reported 38 minutes ago from Victoria, British Columbia
@EmmaCParston @Google People complain that high quality electronic products by companies like Apple and Tesla are overpriced until they waste valuable time on the alternatives. For my part, I’m wishing I’d stayed with Fido & Shaw instead of getting duped into Telus’ marketing-first service-last model
Brandon Rylow (@brandonscript) reported 38 minutes ago from Saanich, British Columbia
I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.
Penny Holt (@canukgenie) reported 38 minutes ago from Saanich, British Columbia
@gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.
Sarah Campden (she, her) (@scampden) reported 39 minutes ago from Saanich, British Columbia
I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj
Lloyd Mildon (@LloydMildon) reported 43 minutes ago from Oak Bay, British Columbia
On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport
Brandon ::1 (@brandonscript) reported 45 minutes ago from Victoria, British Columbia
@cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!
Reg Brick (@hellonature) reported 46 minutes ago from Colwood, British Columbia
@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.
Bill Perry (@Captnwilly) reported 52 minutes ago from Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
Barbara Darling (@BarbaraDarlin20) reported 55 minutes ago from Victoria, British Columbia
@MirandaWiebe @TELUS Same here 4 hours and someone was supposed to call me back within 30 minutes twice now and I'm still waiting. Really bad customer service and I started at 730 this morning
Zach (@zaxbux) reported 57 minutes ago from Victoria, British Columbia
Does anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯
Fully Vaxed Gordie Logan (@GordieLogan) reported 58 minutes ago from Langford, British Columbia
Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.
Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported 58 minutes ago from Central Saanich, British Columbia
@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

jay X (@JasonI_X) reported 4 minutes ago
🇨🇦Canada🇨🇦. • Industry dominance — Groceries: Top 4-5 chains control ~72-80% market share, fueling high food prices (up 30% in 5 years, highest G7 food inflation). Telecom: Big Three (Bell/Rogers/Telus) hold 80-90% wireless market, high bills. Car insurance: Elevated rates in many provinces. • Real estate — Foreign buyer ban extended to Jan 2027, but past offshore/domestic investor activity inflated prices; housing remains unaffordable. • Private colleges — “Diploma mills” exploit international students with misleading promises, poor quality; crackdowns ongoing amid permit caps. • Tax overload — Paycheque deductions, GST/HST on buys, property taxes, embedded in utilities/fuel/bills, plus annual filings — heavy multi-level burden. Other pressures: Soaring cost of living (groceries/utilities/housing), long healthcare waits, big bank fees, productivity stagnation, wage insecurity despite data debates.
D A M A N I🤎🦅 (@0xdamani) reported 5 minutes ago
@KVNG_DRIZZI @DeFiJesss If it's about outlier could help let's work together. And also I majorly work telus.. got 2yrs+ experience on here
Shane Chapman (@chappy310) reported 9 minutes ago
@EltonJohnsGimp @ryanwhitney6 I can’t use my Telus tv from Canada in the US. I’m sure there’s a way, but I’m 43 years old and ******* stupid with technology
Meidas rosie (@meidasrosie) reported 10 minutes ago
@Bell left me stranded with no data even though I paid for travel plan. Didn't help me at all even though chatted on my trip 7 times Bell travel plan fail. And now they say they won't give me back my money. After 19 years @telus here I come!!!
Artur Kusi🅰️k (@ArturKusiaktbk) reported 11 minutes ago
@UnLuckyStuey Firstnet is a premium service. Last price I saw was 20 dollars for connection. The use case is to bring the world firstnet type capability. Canada is going to use it for their first responders on PSBN network with TELUS and Bell. The bears miss the forest from the trees.
skylow (@Skylowone) reported 13 minutes ago
@ProvoGal01 @TELUS @TELUSsupport Most of them have a hard time with the English language. After 45 minutes on the phone with one of them he told me that he will fix the "thing" . I asked him to explain what the " thing" was. He couldn't. Telus is not a serious company.
Riley. (@yybq58dkmb) reported 13 minutes ago
@PlantLady_y @FrankGrimes_Jr Thoughts on Telus? Or **** also.
Chauntelle (@Chauntelle33) reported 15 minutes ago
@ProvoGal01 @TELUS @TELUSsupport Telus sucks. I dropped them 20 years ago.
B r a d (@frontwheelrider) reported 17 minutes ago
@JackieBee_16 @Sportsnet I had this problem with Telus too . I haven’t been with them for a couple years now . Much happier
Not For The Woke Of Heart (@NFTWOH) reported 19 minutes ago
@Landonforward14 @TELUS What the actual ****?!