Telus Outage Report in Brentwood Bay, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Brentwood Bay, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Brentwood Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Brentwood Bay, British Columbia
The most recent Telus outage reports came from the following cities: Victoria and Sidney.
| City | Problem Type | Report Time |
|---|---|---|
 Victoria |
Internet | |
| Victoria |
Internet | |
| Victoria |
Internet | |
| Victoria |
Wi-fi | |
| Victoria |
Internet | |
| Victoria |
Community Discussion
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Telus Issues Reports Near Brentwood Bay, British Columbia
Latest outage, problems and issue reports in Brentwood Bay and nearby locations:
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Anthony Kershaw
(@audiophilia) reported
from
View Royal, British Columbia
@TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍
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Ty_soup
(@tysoup) reported
from
Victoria, British Columbia
@telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now
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Jody Klassen
(@bellasugarsega) reported
from
Langford, British Columbia
I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
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Reg Brick
(@hellonature) reported
from
Colwood, British Columbia
@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.
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West Coast Coco Mermaid 🧜🏾♀️
(@sherryella77) reported
from
Colwood, British Columbia
@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
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Bill Perry
(@Captnwilly) reported
from
Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
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Brandon ::1
(@brandonscript) reported
from
Victoria, British Columbia
@cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!
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Sherry Merriam
(@sherryella77) reported
from
Victoria, British Columbia
Going on day 8 & still no email on iPhone. Can’t get any of the old emails I need for this #militarymove What an absolute shit show. Im so mad I could spit nails. The “I’m sorry’s are getting super freaking old. Day 2 with no call back from TELUS even tho Im in queue #telusfail
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Barbara Darling
(@BarbaraDarlin20) reported
from
Victoria, British Columbia
@MirandaWiebe @TELUS Same here 4 hours and someone was supposed to call me back within 30 minutes twice now and I'm still waiting. Really bad customer service and I started at 730 this morning
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Tam Jam💲
(@Tamjam3z) reported
from
Esquimalt, British Columbia
Why ******** does telus keep calling me at 745pm every night and hanging up? Get real.
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
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Cheri S
(@Cheri_L_S) reported
from
Victoria, British Columbia
Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport
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Brandon Rylow
(@brandonscript) reported
from
Saanich, British Columbia
I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.
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Zach
(@zaxbux) reported
from
Victoria, British Columbia
Does anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Revheidi Koschzeck
(@RevheidiK) reported
from
Langford, British Columbia
How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
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Lloyd Mildon
(@LloydMildon) reported
from
Oak Bay, British Columbia
On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport
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Fully Vaxed Gordie Logan
(@GordieLogan) reported
from
Langford, British Columbia
Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.
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Jennifer Ross
(@JRossfamilymed) reported
from
Prospect Lake, British Columbia
@DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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ᵕ꒳ᵕ🎀me0wza🐯ᵕ꒳ᵕ
(@me0wza1) reported
Once my plan with @TELUS is over I will NEVER switch back to them ever again. How does one get charged $400+ overage fees if THE ACCOUNT DATA IS BLOCKED?! And on top of that the audacity of them calling me to ask if I want to buy a new phone with them today? Telus is trash. 🤢
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Bob Holowenko
(@ve7wnk) reported
@jasonmanning Oh, well, hello there only other person I know who used it! I grew up in a small market and cable FM gave me access to stations hundreds of KMs away. TELUS TV has a pretty damn good line up, but lacks the feeling of using a real tuner to bring it in.
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Lisa Gruosso
(@lisa_gruosso) reported
@TELUSsupport @telus I am in Victoria BC and the home internet has been very bad the past couple weeks where I get kicked out of zoom. I tried calling you, waited 30 min and use the online chat bot which is useless. How do I get through to you for some service? Or is Shaw better?
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Gunny Joe #ImStandingWithMeghan
(@libtardian) reported
now I have it on and totally different channel options.. **** you @telus....
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Shane Nilsson
(@shanenilsson) reported
@telus @SamsungCanada I preordered a Galaxy S21 Ultra 256gb from @ApexWirelessInc and am being told that it probably won't ship until Feb 28th at the earliest. Not sure if this is a them problem or a you problem but a device arriving a month late is not really a preorder.
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Aaron Gartner
(@AaronGartner13) reported
@TELUSsupport Yeah so I can limit the amount of people that can contact me when it’s necessary? How about you just fix the problem or how about get better security . And to be fair, it’s not only Telus, it’s all phone companies, you just happened to be the one that’s screwed me the most...
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Declan Regan
(@mrdeclanregan) reported
@KMal_T8N @OneMorePatch My Telus Hub is actually not bad for download but there’s no unlimited option. Two kids and gamers will eat through that quickly.
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matt
(@matt22654068) reported
@steeletalk @TELUS I enjoy messing with and wasting the scammers time. They usually swear at me then hang up
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nostalgic
(@GrafittiTrane) reported
Always one issue or another with @TELUS Why didn't you simply out instructions on your website on how to gets the buds? Rather than having customers call and ask for it.? Making life difficult for your employees.
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Bruce Shearer
(@roystonbruce) reported
@TELUS Would love to! But the fibre service is on either side of our subdivision, not in it. Have crappy service instead. Might actually have to go toShaw!