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Telus outages and service status in Brentwood Bay, British Columbia

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Brentwood Bay, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Brentwood Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Brentwood Bay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Brentwood Bay, British Columbia

The most recent Telus outage reports came from the following cities: Victoria.

CityProblem TypeReport Time
Victoria E-mail 2 months ago
Victoria Phone 2 months ago
Victoria TV 2 months ago
Victoria TV 2 months ago
Victoria TV 3 months ago
Victoria Internet 3 months ago

Community Discussion

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Telus Issues Reports Near Brentwood Bay, British Columbia

Latest outage, problems and issue reports in Brentwood Bay and nearby locations:

  • tesla_tours
    Tesla Tours (@tesla_tours) reported from Victoria, British Columbia

    @EmmaCParston @Google People complain that high quality electronic products by companies like Apple and Tesla are overpriced until they waste valuable time on the alternatives. For my part, I’m wishing I’d stayed with Fido & Shaw instead of getting duped into Telus’ marketing-first service-last model

  • brandanCiccone
    Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia

    @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

  • GordieLogan
    Fully Vaxed Gordie Logan (@GordieLogan) reported from Langford, British Columbia

    Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.

  • holtyny
    Ian holt (@holtyny) reported from Victoria, British Columbia

    @TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.

  • JRossfamilymed
    Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia

    @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

  • olyfilmgirl
    🇨🇦🏳️‍🌈 Talia M. Wilson #GenXZeneca 🌈🇺🇸 (@olyfilmgirl) reported from Colwood, British Columbia

    Switching back to Shaw for internet. Although Telus's website said our service wouldn't change, the guy Drew talked to said we could only get slower internet. So, just waiting for Shaw order to process. And who new self install was a thing?

  • mrichter37
    Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • Finnegan661
    Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @therealjugni @TELUS I can tell you that I was able to fix the issue but no resolve with the original person. It's very sad but we are looking at other options now. We have been a telus customer for over 20 years #shameonyoutelus

  • vicmomdoc
    Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

  • Finnegan661
    Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus

  • hellonature
    Reg Brick (@hellonature) reported from Colwood, British Columbia

    @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

  • bellasugarsega
    Jody Klassen (@bellasugarsega) reported from Langford, British Columbia

    I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

  • holtyny
    Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • RevheidiK
    Revheidi Koschzeck (@RevheidiK) reported from Langford, British Columbia

    How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

  • tessvanstraaten
    Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • brandonscript
    Brandon ::1 (@brandonscript) reported from Victoria, British Columbia

    @cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!

  • Finnegan661
    Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately

  • ChrisSadeler
    Christiane Sadeler (@ChrisSadeler) reported from Saanich, British Columbia

    @TELUS you may want to check Twitter for comments on @koodo. Or check the @koodo community board. A lot of upset people for terrible service. One more try from me to get the money due to me and my next move is CRTC. #unbelievable corporate arrogance and inaptitude.

  • canukgenie
    Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

  • brentsmi
    Brent Smithurst (@brentsmi) reported from Colwood, British Columbia

    All I want for Christmas is more than one bar (at best) of cel service in Royal Bay. Get it together, @TELUS /@Bell. I’ll switch to @rogers if they’ll do something about this. 2.5 years of this is ridiculous!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ElviraHaycraft
    Stop the Insanity (@ElviraHaycraft) reported

    Wouldn't it be more useful to demand that that speaking English you can understand would be mandatory, especially in Government positions and public service. I have been talking to bank employees on the phone that neither my husband or myself understood, same goes for Telus

  • RoxiOil_GasAB
    Roxi (@RoxiOil_GasAB) reported

    @cdnrefugee @TELUS We use starlink Telus only for phone service when not at home

  • AMAMcDougall
    Angelle McDougall (@AMAMcDougall) reported

    @jenglishman @TELUS They no longer provide any type of help to anyone at the Telus stores. I took my elderly mother there to help clear up her bill. We thought we got there early, but there was a line of of little old ladies with walkers, all waiting for the same thing - some help. 1/2

  • Sam_WineTeacher
    Sam Hauck (@Sam_WineTeacher) reported

    @TELUSsupport No, thank you. We still have Telus for our phones but finally dumped them after a couple of months of extremely frustrating lack of service and support (HOURS) on the phone trying to rectify several price increases and later, cancelling services yet still being billed!!

  • TheBrockLarsen
    BrockLarsen (@TheBrockLarsen) reported

    @TELUS is absolutely ridiculous. This bring it back “thing” is absolutely horse ****

  • GordieSusinski
    Gordie Susinski🇨🇦🇺🇦 (@GordieSusinski) reported

    My @telus Internet went out last night about 10:00 pm. I have been on the @telussupport app trying to get it going. It says I need to get in touch with them but the office is closed and they want to schedule me for TUESDAY! Since automation took over -customer service has tanked

  • chinoalemano
    ChinoAleman (@chinoalemano) reported

    Some people point out that $AMPG and $NVDA x $AMZN don't have a deal. They're right. And that's exactly why I'm buying with both hands. Think about what a ~$160M market cap is telling you. If a signed NVIDIA deal existed, this wouldn't trade at $6. Call it $50, call it whatever number you like, the point is the market would have repriced it violently already. The current price IS the proof that nothing is priced in. That's the whole opportunity. You're not paying for the deal. You're paying for a real, functioning company, and the deal, if it comes, is free optionality on top. My style, and I know it sounds backwards: the day the deal drops (and my read is that everything keeps pointing that direction) is the day I START considering selling. Not buying. By then the asymmetry is gone and the crowd has arrived. You buy when the proof is missing. You trim when the proof shows up. And here's the floor while I wait. Even with ZERO NVIDIA deal, ever, this is a company with: ➟ Zero debt. ➟ $18.4M in cash and securities. ➟ Gross margins at 48%, up from 33% a year ago. ➟ A $40M LOI with a Telus, with radios shipping today. ➟ And a validation stack most billion-dollar vendors would envy: OTIC certified, the only 64T64R at the global PlugFest, the world's first open-source AI-RAN demo running on NVIDIA's own platform, live demos at the first AI-RAN Alliance-endorsed lab. That's not a lottery ticket. That's a validated business where the market is charging you nothing for the biggest catalyst. The deal isn't my buy signal. It's my sell signal. Not financial advice. I'm long $AMPG. DYOR. 📡

  • bijboutique1
    bijboutique (@bijboutique1) reported

    @TELUSsupport @TELUS so I call for assistance to fix my freezing cable and you tell me I have to switch to your fiber network. Get lost! If you think you can force me into a service I don’t want then you have lost the following: Cable internet 5 cell phones Home security @Rogers

  • MCDAV1D
    Bailey (@MCDAV1D) reported

    Still thinking about the Telus guy who said, and i wish i was making this up: “ you know entertainment is important” when i was trying to cancel our tv service this afternoon

  • CharlesBodi
    Charles Bodi - 'Be Like Bodi' (@CharlesBodi) reported

    @dougransom @TELUS @TELUSsupport That sucks.