Telus

Telus Outage in Brentwood Bay, British Columbia

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

 Problems detected at Telus

Telus problems in the last 24 hours in Brentwood Bay, British Columbia

Telus Outage Chart in Brentwood Bay, British Columbia 10/28/2020 02:10

October 28: Problems at Telus

Telus is having issues since 10:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 61.19% Internet
  • Phone 15.75% Phone
  • TV 10.96% TV
  • E-mail 5.02% E-mail
  • Wi-fi 4.34% Wi-fi
  • Total Blackout 2.74% Total Blackout

Telus Outage Map Near Brentwood Bay, British Columbia

The most recent outage reports and issues originated from Victoria, North Saanich, Sidney and Saanichton.

CanadaVictoria Internet
CanadaVictoria Phone
CanadaVictoria Internet
CanadaVictoria Internet
CanadaVictoria Internet
CanadaVictoria TV

Telus in Brentwood Bay, British Columbia Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telus Issues Reports Near Brentwood Bay, British Columbia

Latest outage, problems and issue reports in Brentwood Bay and nearby locations:
  • audiophilia Anthony Kershaw (@audiophilia) reported from View Royal, British Columbia

    @TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍

  • sherryella77 West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported from Colwood, British Columbia

    @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • brandonscript Brandon ::1 (@brandonscript) reported from Victoria, British Columbia

    @cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • tysoup Ty_soup (@tysoup) reported from Victoria, British Columbia

    @telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now

  • BarbaraDarlin20 Barbara Darling (@BarbaraDarlin20) reported from Victoria, British Columbia

    @MirandaWiebe @TELUS Same here 4 hours and someone was supposed to call me back within 30 minutes twice now and I'm still waiting. Really bad customer service and I started at 730 this morning

  • sherryella77 Sherry Merriam (@sherryella77) reported from Victoria, British Columbia

    Going on day 8 & still no email on iPhone. Can’t get any of the old emails I need for this #militarymove What an absolute shit show. Im so mad I could spit nails. The “I’m sorry’s are getting super freaking old. Day 2 with no call back from TELUS even tho Im in queue #telusfail

  • vicmomdoc Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

  • holtyny Ian holt (@holtyny) reported from Victoria, British Columbia

    @TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • tesla_tours Tesla Tours (@tesla_tours) reported from Victoria, British Columbia

    @EmmaCParston @Google People complain that high quality electronic products by companies like Apple and Tesla are overpriced until they waste valuable time on the alternatives. For my part, I’m wishing I’d stayed with Fido & Shaw instead of getting duped into Telus’ marketing-first service-last model

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • critiklthinking Derek Lewers (@critiklthinking) reported from Langford, British Columbia

    @EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj

  • canukgenie Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

Telus Issues Reports

Latest outage, problems and issue reports in social media:
  • MedleyMike Michael Medley (@MedleyMike) reported

    4 #GhostofTsushimaLegends survival matches over cause of psnetwork issues all at like wave 15-19. Could be my @TELUS internet. Ever since the booster instal a month ago the drops keep happening, but maybe it’s the network?

  • annechai_30 m (@annechai_30) reported

    @TELUSsupport @TELUS how am I supposed to do my school work when my internet is not working????

  • Canada_NV NV (@Canada_NV) reported

    @tecnochick I doubt I would be kind. I hang up or don’t answer telus!

  • shuntwr s (@shuntwr) reported

    the way telus is charging me damn near 300 dollars a month for internet is such a scam

  • oilers1975 Greg payne (@oilers1975) reported

    @TELUS is garbage I’m done. @shaw what can you do to help? Telus obviously doesn’t give 2 shi#s

  • NabroJT NaBrOJT 🇨🇦 (@NabroJT) reported

    @cassidyyyf Honestly, I’ve been thinking bout Telus too, Shaw cuts out too often, I’ve even missed whole 3 hour classes cuz of it. Shaw is terrible

  • L82be me (@L82be) reported

    @North_Resists Is Telus involved in the Ab App? Apparently it doesn't work in BC either, gov't here big fans of Telus.

  • cassidyyyf cass ✨ (@cassidyyyf) reported

    @NabroJT absolutely. it’s ridiculous at this point. my internet went down 12 times today between 8am-9:30am i was in class...telus may be the move if this doesn’t get fixed.

  • ninfa_silfide Ayelet Benítez (@ninfa_silfide) reported

    Telus sucks

  • tristianbromfie Tristian Bromfield (@tristianbromfie) reported

    @TELUS Y’all want me to go in two years contract paying off the phone then wanna still try to charge me upfront . 480 if I decide to keep the phone plus 400$ down plus activation fee plus 72$ tax plus 40 connection fee times all that by two cuz my “free” upgrade is for two lines