Telus outages and service status in Brentwood Bay, British Columbia
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Brentwood Bay, including 0 direct reports.
- The most common problems reported in this area mention E-mail.
- E-mail (100%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Brentwood Bay, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Brentwood Bay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Brentwood Bay, British Columbia
The most recent Telus outage reports came from the following cities: Victoria.
| City | Problem Type | Report Time |
|---|---|---|
 Victoria
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25 days ago | |
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Victoria
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Phone | 1 month ago |
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Victoria
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TV | 1 month ago |
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Victoria
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TV | 2 months ago |
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Victoria
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TV | 2 months ago |
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Victoria
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Internet | 3 months ago |
Community Discussion
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Telus Issues Reports Near Brentwood Bay, British Columbia
Latest outage, problems and issue reports in Brentwood Bay and nearby locations:
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Barbara Darling (@BarbaraDarlin20) reported from Victoria, British Columbia@MirandaWiebe @TELUS Same here 4 hours and someone was supposed to call me back within 30 minutes twice now and I'm still waiting. Really bad customer service and I started at 730 this morning
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Brandon ::1 (@brandonscript) reported from Victoria, British Columbia@cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!
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Brandon Rylow (@brandonscript) reported from Saanich, British ColumbiaI didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.
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🇨🇦🏳️🌈 Talia M. Wilson #GenXZeneca 🌈🇺🇸 (@olyfilmgirl) reported from Colwood, British ColumbiaSwitching back to Shaw for internet. Although Telus's website said our service wouldn't change, the guy Drew talked to said we could only get slower internet. So, just waiting for Shaw order to process. And who new self install was a thing?
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Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia@TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately
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Ian holt (@holtyny) reported from Brentwood Bay, British Columbia@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
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Revheidi Koschzeck (@RevheidiK) reported from Langford, British ColumbiaHow is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense
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Bill Perry (@Captnwilly) reported from Sidney, British Columbia@TELUSsupport how do we get Telus technical support to call us at home?
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Sherry Merriam (@sherryella77) reported from Victoria, British ColumbiaGoing on day 8 & still no email on iPhone. Can’t get any of the old emails I need for this #militarymove What an absolute shit show. Im so mad I could spit nails. The “I’m sorry’s are getting super freaking old. Day 2 with no call back from TELUS even tho Im in queue #telusfail
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Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Jody Klassen (@bellasugarsega) reported from Langford, British ColumbiaI was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
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Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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Reg Brick (@hellonature) reported from Colwood, British Columbia@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.
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Ian holt (@holtyny) reported from Victoria, British Columbia@TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.
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West Coast Coco Mermaid 🧜🏾♀️ (@sherryella77) reported from Colwood, British Columbia@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
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Ty_soup (@tysoup) reported from Victoria, British Columbia@telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now
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Tam Jam💲 (@Tamjam3z) reported from Esquimalt, British ColumbiaWhy ******** does telus keep calling me at 745pm every night and hanging up? Get real.
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Derek Lewers (@critiklthinking) reported from Langford, British Columbia@EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj
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Tesla Tours (@tesla_tours) reported from Victoria, British Columbia@EmmaCParston @Google People complain that high quality electronic products by companies like Apple and Tesla are overpriced until they waste valuable time on the alternatives. For my part, I’m wishing I’d stayed with Fido & Shaw instead of getting duped into Telus’ marketing-first service-last model
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Paul (@paul_siddaway) reported@ColleenEJordan1 @jodyvance @TELUS Thanks for bringing this up … we pay for a Premium Service and getting the services we are paying for is nearly impossible!!!
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john bennett (@35yearsasailor) reported@JonFraserTF @TELUS I’m with Koodo the cheap arm of Telus and find the service great never had a problem
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NK (@786110bsmla) reportedto a customer is in the millions or more,over time. I called Scotiabank and they said call Telus. I called Telus and they said call Scotiabank. Pass the buck, till the customer gets tired and gives up. I am letting everyone know because of the principle of this situation.
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Mary (@Mary54661403) reported@TELUS Had the acct. for 4/5 years had no problem, now when trying to log in they don't recognize my email or password and yet I still get my bill through my e-mail??
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Heidi McCulloch (@HeidiMcCulloch) reportedI made the worst decision ever moving my home internet to @TELUS - and can’t even fix it because app has been down for 2 weeks and son hold with customer service now at 57 minutes. @TELUSsupport
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Diva shell (@shellhun44166) reported@SullyCanuck87 @jodyvance @TELUS Rogers is no better awful customer care They are money grabbers too We need more choices both suck
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Bob Bunting (@imaginet) reported@jodyvance @TELUS Just phone Telus Loyalty dept directly. Do not call customer or technical support. Cal loyalty and they will fix it all up and probably lower you bill at the same time. Sadly, like most, you have no idea how telecom works. You only know how to complain when it doesn’t.
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ChinoAleman (@chinoalemano) reportedWas it too late to buy $AXTI or $SIVE at $30, after they'd already run 600%? The answer is obvious: no, it wasn't. The people who stayed out "because it had already gone up too much" missed most of the move. Lately people ask me "Is it too late to buy $AMPG"? I haven't sold a single share. And that alone answers the question. Because if I truly believed it was too late to buy, what I'd really be telling you is that it's time to sell. They're the same sentence with a different face. "Too late to buy" and "time to sell" mean exactly the same thing. And I'm not selling. So I can't tell you it's too late without my own actions calling me a liar. Here's what people get backwards. "Late" and "early" feel like they're about the price. About the chart. About whether you caught the move or missed it. They're not. Not for a company at this stage. It comes down to one thing only: whether you trust what the company actually is. Think about AXTI and SIVE. The people who sold or never entered "because it had already run 600%" were staring at the chart, not the business. The ones who held or bought were looking at the thesis. If you trusted the company, $30 was just a stop on a much longer road. If you didn't, you thought it was late, and you'd have thought it was late at any price. Because that's the trap: if you don't trust the company, it was late at $3, it's late at $8, and it'll still feel late at $20. The chart was never your real question. Your real question was always whether you believed in it, just disguised as "timing". So instead of asking me about timing, ask yourself whether you believe the thesis. Let me tell you why I do. This is the only American company commercializing the 64T64R AI-RAN radio, the physical hardware the open AI-RAN future runs on. It's already deployed at Telus, a Tier-1 carrier. It's a Strategic Partner in the DoD-funded Open6G hub, in the top tier next to NVIDIA, Dell and Qualcomm, with its radio already tested alongside NVIDIA's Aerial software. That's not a meme. That's a real position in a layer the US is actively trying to re-shore for national security. Underneath that sits a real business: 48% gross margins, debt-free, revenue growing fast, defense primes and NASA on the customer wall. And stacked on top, for free, genuine optionality in quantum and in space. The kind of upside you don't even pay for at this valuation. I won't insult you by pretending it's risk-free. It isn't. There's customer concentration, there's dilution, there's execution risk. I've said all of it openly. A company is never a sure thing. But "is it too late" was never the question that matters. The question that matters is this: do you understand this company well enough to hold it through the noise, the FUD, the red days, and the people screaming that you're late? Because that conviction is the only thing that decides whether you actually capture the story or get shaken out halfway. So here's my honest answer, the one I can stand behind: It's late if you don't trust the company. It's early if you do. And the only person who can answer which one you are is you. Do the work. Read the filings. Build your own conviction, or don't. But don't outsource it to a chart, and don't outsource it to me. I just know which side I'm on. And I haven't sold a share. Not financial advice. I'm long $AMPG. DYOR. 📡
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NickyJitsBC (@NickyBCjits) reported@jodyvance @TELUS Mine sucks all too. Internet and cable.
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Brady Stead 🇨🇦 (@BradySteady) reported@garymasonglobe @TELUS Horrendous customer service.