Telus Outage Report in Brentwood Bay, British Columbia

Problems in the last 24 hours in Brentwood Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Brentwood Bay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Brentwood Bay, British Columbia

The most recent Telus outage reports came from the following cities: Victoria, and Sidney.

City	Problem Type	Report Time
Victoria	Internet	7 days ago
Victoria	Internet	7 days ago
Victoria	E-mail	7 days ago
Sidney	Internet	10 days ago
Victoria	TV	17 days ago
Victoria	Internet	23 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Brentwood Bay, British Columbia

Latest outage, problems and issue reports in Brentwood Bay and nearby locations:

• 
  Finnegan66🍀 (@Finnegan661) reported 3 minutes ago from Sidney, British Columbia

  @TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus

• 
  🇨🇦🏳️‍🌈 Talia M. Wilson #GenXZeneca 🌈🇺🇸 (@olyfilmgirl) reported 6 minutes ago from Colwood, British Columbia

  Switching back to Shaw for internet. Although Telus's website said our service wouldn't change, the guy Drew talked to said we could only get slower internet. So, just waiting for Shaw order to process. And who new self install was a thing?

• 
  Brandan (@brandanCiccone) reported 7 minutes ago from Cowichan Station, British Columbia

  @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

• 
  Anthony Kershaw (@audiophilia) reported 13 minutes ago from View Royal, British Columbia

  @TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍

• 
  Revheidi Koschzeck (@RevheidiK) reported 16 minutes ago from Langford, British Columbia

  How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

• 
  Reg Brick (@hellonature) reported 24 minutes ago from Colwood, British Columbia

  @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

• 
  Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported 27 minutes ago from Central Saanich, British Columbia

  @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

• 
  Jody Klassen (@bellasugarsega) reported 29 minutes ago from Langford, British Columbia

  I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

• 
  Sarah Campden (she, her) (@scampden) reported 29 minutes ago from Saanich, British Columbia

  I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj

• 
  Cheri S (@Cheri_L_S) reported 31 minutes ago from Victoria, British Columbia

  Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport

• 
  Christiane Sadeler (@ChrisSadeler) reported 33 minutes ago from Saanich, British Columbia

  @TELUS you may want to check Twitter for comments on @koodo. Or check the @koodo community board. A lot of upset people for terrible service. One more try from me to get the money due to me and my next move is CRTC. #unbelievable corporate arrogance and inaptitude.

• 
  Lloyd Mildon (@LloydMildon) reported 33 minutes ago from Oak Bay, British Columbia

  On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport

• 
  Zach (@zaxbux) reported 34 minutes ago from Victoria, British Columbia

  Does anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯

• 
  Fully Vaxed Gordie Logan (@GordieLogan) reported 36 minutes ago from Langford, British Columbia

  Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.

• 
  West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported 37 minutes ago from Colwood, British Columbia

  @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

• 
  Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported 39 minutes ago from Central Saanich, British Columbia

  @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

• 
  Bill Perry (@Captnwilly) reported 43 minutes ago from Sidney, British Columbia

  @TELUSsupport how do we get Telus technical support to call us at home?

• 
  Tam Jam💲 (@Tamjam3z) reported 48 minutes ago from Esquimalt, British Columbia

  Why ******** does telus keep calling me at 745pm every night and hanging up? Get real.

• 
  Brandon Rylow (@brandonscript) reported 52 minutes ago from Saanich, British Columbia

  I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

• 
  Jennifer Ross (@JRossfamilymed) reported 54 minutes ago from Prospect Lake, British Columbia

  @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Edward (@Zinner_15) reported 7 minutes ago

  @crazed1011 @JacquelinejakeB @TELUS You'd think the extra 7 dollars monthly they are charging would go to customer service... Nope, been on hold over an hour lol.

• 
  SufiMindtricks (@SufiMindtricks) reported 7 minutes ago

  @jacktodd46 Garbage company. Telus is in union negotiations at the moment and it looks like we're heading for a lockout/strike. Telus keeps negotiating in bad faith and we're not going to roll over this time.

• 
  WaywardAF Amanda DD+1 🇨🇦🦄 (@AmandaC0124) reported 9 minutes ago

  @ojblockedme @TELUS I threaten to cancel after they wanted to charge $130 for a phone plan and they did not give a **** even though I have been with them for over 15 years, so I did and now only pay $90 for everything on a different provider

• 
  G (@FunkCityGuy) reported 11 minutes ago

  @theJagmeetSingh Resign as leader. You’re ******* terrible at this. BC is privatizing through Telus and not a word, because they are provincial NDP? That’s your constituency. You bluster online about problems and ask for us to sign so u can steal our email, but you hold the keys in parliament.

• 
  bhavesh kotadiya (@bhaveshrk1611) reported 15 minutes ago

  Worst decision choosing telus Not delivering their promise No any answers ... just to and from ... retail store to online support Not a fun @TELUS @TELUSsupport

• 
  Larry Taylor 🇨🇦🇺🇸 (@ltylr_) reported 18 minutes ago

  @EastlinkSupport Any idea how long service is going to be out in Gibsons, BC. It’s been about 15 minutes now. This is a regular thing about twice a week, but usually not this long. Telus is looking better all the time.

• 
  lesleyjanef (@lesleyjanef) reported 19 minutes ago

  @downtownrob88 There's no justice for telecom customers. I am a satisfied Shaw customer who would never choose Rogers, Bell or Telus. Never in a million years.

• 
  Nick (@cdnstudent) reported 25 minutes ago

  @Zinner_15 @JacquelinejakeB @TELUS yup just got the same thing, extra pinch during these horrible economic times. Especially sucks cause I'm on fixed disability benefits.

• 
  Ruth (@AnneofKingston) reported 33 minutes ago

  @Biggfinn58 It really was. Even if they didn't get you in their first go round, you'd see so many people hit before that you never knew if and when you would be next. It was horrible. Telus.

• 
  DirtyOil (@crazed1011) reported 33 minutes ago

  @Zinner_15 @JacquelinejakeB @TELUS Telus customer service is the worst.