Telus outages and service status in Brentwood Bay, British Columbia
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Brentwood Bay, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Brentwood Bay, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Brentwood Bay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Brentwood Bay, British Columbia
The most recent Telus outage reports came from the following cities: Victoria.
| City | Problem Type | Report Time |
|---|---|---|
 Victoria
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2 months ago | |
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Victoria
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Phone | 2 months ago |
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Victoria
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TV | 3 months ago |
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Victoria
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TV | 3 months ago |
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Victoria
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TV | 3 months ago |
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Victoria
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Internet | 4 months ago |
Community Discussion
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Telus Issues Reports Near Brentwood Bay, British Columbia
Latest outage, problems and issue reports in Brentwood Bay and nearby locations:
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Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia@TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill
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Sarah Campden (she, her) (@scampden) reported from Saanich, British ColumbiaI haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj
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Christiane Sadeler (@ChrisSadeler) reported from Saanich, British Columbia@TELUS you may want to check Twitter for comments on @koodo. Or check the @koodo community board. A lot of upset people for terrible service. One more try from me to get the money due to me and my next move is CRTC. #unbelievable corporate arrogance and inaptitude.
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Brandon ::1 (@brandonscript) reported from Victoria, British Columbia@cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!
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West Coast Coco Mermaid 🧜🏾♀️ (@sherryella77) reported from Colwood, British Columbia@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
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Reg Brick (@hellonature) reported from Colwood, British Columbia@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.
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Ian holt (@holtyny) reported from Brentwood Bay, British Columbia@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Revheidi Koschzeck (@RevheidiK) reported from Langford, British ColumbiaHow is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense
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michael eso (@mjeso) reported from Sidney, British Columbia@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
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Derek Lewers (@critiklthinking) reported from Langford, British Columbia@EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj
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Bill Perry (@Captnwilly) reported from Sidney, British Columbia@TELUSsupport how do we get Telus technical support to call us at home?
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Brandon Rylow (@brandonscript) reported from Saanich, British ColumbiaI didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.
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Barbara Darling (@BarbaraDarlin20) reported from Victoria, British Columbia@MirandaWiebe @TELUS Same here 4 hours and someone was supposed to call me back within 30 minutes twice now and I'm still waiting. Really bad customer service and I started at 730 this morning
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Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia@DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?
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Anthony Kershaw (@audiophilia) reported from View Royal, British Columbia@TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍
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Sherry Merriam (@sherryella77) reported from Victoria, British ColumbiaGoing on day 8 & still no email on iPhone. Can’t get any of the old emails I need for this #militarymove What an absolute shit show. Im so mad I could spit nails. The “I’m sorry’s are getting super freaking old. Day 2 with no call back from TELUS even tho Im in queue #telusfail
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Lloyd Mildon (@LloydMildon) reported from Oak Bay, British ColumbiaOn my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport
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Tam Jam💲 (@Tamjam3z) reported from Esquimalt, British ColumbiaWhy ******** does telus keep calling me at 745pm every night and hanging up? Get real.
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Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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🇨🇦🏳️🌈 Talia M. Wilson #GenXZeneca 🌈🇺🇸 (@olyfilmgirl) reported from Colwood, British ColumbiaSwitching back to Shaw for internet. Although Telus's website said our service wouldn't change, the guy Drew talked to said we could only get slower internet. So, just waiting for Shaw order to process. And who new self install was a thing?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Finn Stockinger (@FinnStockinger) reportedIs the telecom sector about to trigger a massive investment supercycle? Nokia ($NOK) just dropped a bombshell by launching the industry’s first AI-native RAN platform, but this isn't just another isolated corporate press release. Yesterday's Q2 2026 earnings from Ericsson ($ERIC) and rapid shifts from major network operators confirm that the global telecom infrastructure Capex is undergoing a historic transformation. The smart money is quietly connecting some highly lucrative, asymmetric dots. 👇 1. What is AI-RAN & Why Does It Matter? Traditional Radio Access Networks (RAN) rely on incredibly expensive, rigid, proprietary hardware. AI-RAN virtualizes this entire architecture into software. Cell towers essentially become agile, edge-computing micro-datacenters. The hardware doesn't just route your calls; it processes AI workloads on the fly. The mastermind behind this is NVIDIA ($NVDA) and the AI-RAN Alliance (which unites NVIDIA, Nokia, Ericsson, SoftBank, and T-Mobile). Their goal? Push GPU-accelerated computing into every base station. Nokia claims this software-led, accelerated shift will boost spectral efficiency by 20% immediately, with a roadmap to >100% by 2028. For debt-laden operators, this means doubling network capacity without buying more multi-billion-dollar spectrum or replacing physical towers. 2. From Slides to Capex: What Ericsson's Q2 Earnings Just Confirmed We are officially moving past the "proof of concept" phase. Just yesterday, during Ericsson’s Q2 earnings call, outgoing CEO Börje Ekholm explicitly stated: "The next phase of AI is going to benefit our industry quite substantially... especially as physical AI develops." To fund this massive transition and offset inflationary hardware parts, Ericsson is actively raising prices on legacy contracts, paving the way for AI-RAN standard deployments. Global tier-1 carriers are already jumping in: > SK Telecom $SKM (South Korea) is launching a massive national AI-RAN pilot to test real-world physical AI applications (like automated factory robots and drone sensing). > T-Mobile US has partnered with NVIDIA, Ericsson, and Nokia to launch a Joint AI-RAN Innovation Center to standardize this tech in the US. > Telus (Canada) is deploying AI-powered network controllers to optimize spectral efficiency and slash tower power consumption. 3. The Derivative Play: AmpliTech ($AMPG) Nokia, Ericsson, and NVIDIA are massive, slow-moving ships. To find true market asymmetry, smart money looks for niche, highly-certified hardware enablers. To run software-heavy, GPU-driven AI-RAN, you still need highly advanced, open-standard (O-RAN) hardware on the ground to handle the high-frequency radio waves. Enter AmpliTech Group ($AMPG), a US-designed micro-cap manufacturing high-performance 64T64R Massive MIMO radios. In his latest discussions with Maxim Group (following up on my yesterday's post), the CEO highlighted a major strategic pivot that flipped the script for shareholders: > ATM Canceled: Completely terminating their dilutive at-the-market equity sales facility. > $10M Buyback: Launching a massive $10M stock repurchase program funded entirely by cash on hand, signaling to Wall Street that management believes the stock is heavily undervalued. > Strong Fundamentals: This move is backed by stellar Q1 results - revenue surged 48.6% YoY to $5.35M, while gross margins skyrocketed to 48% (up from 33% last year). As one of the very few US-designed, O-RAN certified hardware providers with a clean balance sheet, they are uniquely positioned to capture domestic infrastructure contracts as US telcos upgrade to GPU-accelerated AI-RAN architecture. Summary When giants like NVIDIA, Nokia, Ericsson, SK Telecom, and Telus validate a trend, the hardware supply chain wins first. AI-RAN is setting up to be one of the most under-the-radar infrastructure plays of late 2026. Are you sticking to legacy giants, or hunting for asymmetric risk-reward in the micro-cap space?
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Always Third Place (@Allabyb) reported@DaveG98976797 @DobberHockey @Sportsnet Yeah same. Then every contract you just speak to customer loyalty and get a great deal. I include my Netflix with Telus now too and it breaks down to save me 80$ a month
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Rick Horn🇨🇦 (@RickHorn72) reported@Pagmenzies @CANMNT_Official @onesoccer Do you pay for the app on top of everything? I already pay Telus to watch on TV. I shouldn't have to pay to watch online as well. I appreciate the help. I hope to see the rest of the Canadian games.
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Jack Fact (@SnappingNeuron) reported@alancross @Rogers This is canada, we have no customer service. What you going to go to telus…lol
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Richard Purdy (@RickPurdy1959) reported@Martyupnorth Never answer. It will be either Rogers or Telus or some ****** lying Canadian polling company
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cнrιѕ (@getmangled) reported@TELUS Travel between Fort McMurray and Edmonton. From Grassland north to McMurray service is abysmal. From 5G to LTE to 3G to no service at all in multiple areas. It’s been that way for far too long.
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Sally (@sadforcanadians) reported@Martyupnorth Never answer unknown, usually Telus with a good deal. I don’t even have a Telus cellphone. Counted my contacts & some of the were who the f is this.🙄
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TIPOE (@Zecco9999) reported@VanIsleInvestor @TELUS @TELUSsupport No its deplorable! My point is when there are 1 or 2 alternatives and neither pick up the slack,rhats the way the world is going. Normally an upstart would emerge to fix that lack of customer service but red tape et al ruin that.
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Chris Helik 🇨🇦 (@helik_chris) reported@TELUS I did not ask for a new service. After 20 years of paying for my security system, you would think that you have all the information you need to update my system.
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Life Code (@69LifeCode) reportedIf you have who can verify outlier account for you (USA, UK) come let me help you create an account with a working CV that gets jobs. Outlier ✅ Telus ✅ Handshake AI ✅