Telus Outage Report in Kleinburg Station, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kleinburg Station, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kleinburg Station and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at Telus
Telus is having issues since 05:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (52%)
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Phone (24%)
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Wi-fi (10%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Kleinburg Station, Ontario
The most recent Telus outage reports came from the following cities: Toronto, Woodbridge, Brampton, York, Bolton and Concord.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Kleinburg Station, Ontario
Latest outage, problems and issue reports in Kleinburg Station and nearby locations:
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Vipin
(@Vipin39027196) reported
from
Toronto, Ontario
@SamsungCanada @TELUS All lie about phone as i experiensed worst service, all customer representative officer lied that they send new charger within 15 business days. But its been more than a month and no update on status, still saying same while calling back.
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Carol Brooks
(@ttctaker) reported
from
Toronto, Ontario
@gordperks People are waiting hours to talk to a human being! Most seniors are not computer savvy and or english isn't their first language. Telus is going to fix this?? I think not...press 1 if you think this sucks. Press 2 to get to 1.
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Jessica
(@Jessica00469341) reported
from
Toronto, Ontario
@naru2008 @TELUS Im with Fido to i pre ordered the i phone 12 pro in pacific Blue . $60/a-month $0 dollars down Ive been with Fido for a long time plus if you order the phone online you dont have to pay the $45 activation fee Im pretty certain . #iPhone12Pro #needaboost #Feel_Good
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otty
(@OtarineMusic) reported
from
Toronto, Ontario
@lav_sunrise Yeah it seriously sucks. Even if you go third party (I’m with Teksavvy for internet) the service is still distributed by Rogers/Bell/Telus/Shaw.
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Matthew
(@jmwensley) reported
from
Toronto, Ontario
Hey @TELUS did you know that vehicles are to move to the right and stop to allow emergency vehicles to pass?
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Michael Nugent
(@michaelnugent) reported
from
Toronto, Ontario
Oh man, someone on Reddit just reminded me of when Telus used to have their MiKE network back in the early 2000s. I remember some of my friends back in high school had those cell phones that had a built-in walkie-talkie. They looked so convenient to have by buzzing your friends.
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Rick Barnes
(@queerthoughts) reported
from
Toronto, Ontario
@Qualifyfor @johndotbastable The questions asked here by this source are legit. Ask why #WeCharity is not addressing these issues. Also note this org is heavily reliant on corporate sponsorships. They've lost Telus, G&M, and Virgin in the last few days. They need to be more forthcoming.
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Rishabh Sinha
(@rishabh_snh) reported
from
Toronto, Ontario
@TELUSsupport @TELUS I have been trying to upgrade my phone since 4 days. You automated prices shows 153+taxes for iPhone 11 Pro. I won’t pay that. There’s a technical issue with your chat box. I need a new phone in the next 3days. Help me out if you can.
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RG for Life
(@loganryan44) reported
from
Toronto, Ontario
I understand that companies sell information to third parties but come on @telus, no one has my son’s phone number that he should be getting texts to a local dentist we’ve never gone to asking us to return
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Peter Muscat
(@Peter_Muscat) reported
from
Toronto, Ontario
Also seeing tweets from people as far away as #Winnipeg saying they have no #Telus service either. #Telusdown
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Farrukh Lalani
(@fslalani) reported
from
Toronto, Ontario
@TELUSsupport you did not provide ADT service, left us vulnerable, now we call to cancel you tell us breach of contract? I say you breached it. Cancel our account now! #telus #adt #Security
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Focus On Yourself🇹🇹🇧🇧
(@Relly_95) reported
from
Brampton, Ontario
@CeeRM_ Yeah they can. That’s what they suggest before taking out a phone at for example Rogers, bell or Telus. Should do that for like a year, then it’ll help fix it
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Madushan 🥭goda Jegatheeswaran ☸️🇨🇦 (M.A.J)
(@369ix) reported
from
Toronto, Ontario
@ZAKtalksTECH Yes. I have tested this with a Google Pixel 5 and iPhone 12 Pro. Both didn't any issue with 5G connectivity. Also Telus investigated confirmed that I have 5G and i shouldn't have this 5G connectivity issues. The adviced me to replace the phone.
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Debbi Ragogna
(@DebRagogna) reported
from
Toronto, Ontario
Hey @adtcanada @ADT curious to know why you have a 'Contact Us' form on your website? I used it over 2 weeks ago and yet no one has gotten back to me. I won't go into the other bad service I've had since @telus has taken over. #shame
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Garrick The DJ
(@GarrickTheDJ) reported
from
Toronto, Ontario
Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #Toronto #TELUSDown #TELUS
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Garrick The DJ
(@GarrickTheDJ) reported
from
Toronto, Ontario
@AstridManson @TELUS @TELUSsupport You too Astrid? Sorry to hear. Hoping “TELUS” resolves this problem soon. There are going to be a lot of frustrated customers out there. #TELUSDown
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Garrick The DJ
(@GarrickTheDJ) reported
from
Toronto, Ontario
Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #TELUSDown #TELUS
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Jon Areias
(@JonAreias) reported
from
Richmond Hill, Ontario
@TELUS horrible customer service experience! I just was speaking to Iris and was on the phone for one hour, all I want to do is extend my contract that expires in 2 Weeks! SHOULD NOT BE THAT DIFFICULT #telus
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Amol
(@Ajadhao) reported
from
Brampton, Ontario
@petrocanada I have US number using in Canada. I installed app over wifi but it just doesnt work when it shd be , at car wash as its on my network, but internally it is still telus or rogers but I couldn't load it until i connected to local wifi. rest apps wr wrking fine at th tm
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John N. Davis
(@johnndavis) reported
from
Toronto, Ontario
20200605: National Post : As Ottawa dithers, Canada's major cellular providers shun Huawei ["Telus has not backed out of its February announcement that it would be incorporating Huawei tech into its 5G network likely because it would need to interface with its existing… network"
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Diane S. Baker
(@dianesbaker1) reported
from
Vancouver, British Columbia
@Zpdoodaa Beginning of this thread, “I formed an off shore company….”. Why? As an American I assumed you work in the US. Off shore entities are created for tax avoidance purposes. TELUS is a network provider in western Canada. Have an off shore LLC used to allow a Chinese partner. Booted.
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Rebecca Bollwitt
(@Miss604) reported
@brittlestar I have found customer service success with the following channels: - Rogers: Live Chat - TELUS: Twitter - Shaw: Twitter
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Elizabeth Golden
(@GoldenMumma) reported
@TELUS this has been my very bad experince with telus since day 1. but you can try them if you want.
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Wyatt Tanton
(@WyattTanton) reported
Turns out Telus shut down the internet for 4 hours for maintenance. No warnings, no alerts, no nothing. Anyways, thanks for reminding me once again why private sector telecom sucks and why we need to transition away from this. The profit motive doesn’t lead to good service.
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Mandi
(@justthemandi03) reported
@Shawhelp Except I never heard this. It was a recording played to me. Sounds fishy that I’m expected to hold up my end of a service agreement but you can have a clause to not hold up yours. It’s fine. @TELUS is giving me a $200 bill credit to compensate.
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Elizabeth Golden
(@GoldenMumma) reported
For anyone considering @TELUS, Dont. they tricked us into a contract for 3 years of security when all i called for was internet and mobility. the rep said "it comes with it anyways so you may aswell pick 2" now i have a contract for 3 years and no one @telus is willing to help
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Eric McElroy
(@esmcelroy) reported
@RM_Transit @edwardrow This is a monopoly problem! Rogers/Bell/Telus are being stubborn on this. They’re assuming they can hold out until the BAI exclusivity ends. On install side, it’s a tech problem of closures to lay cabling and gear in the tunnels. Every station is connected, but tunnels need time.
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Norm Farrell, IN-SIGHTS.CA
(@Norm_Farrell) reported
@yul_native I assumed the urban area was well covered by Shaw and their Rodgers partner. Never had a problem with Telus service anywhere in Metro Vancouver
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Josh Talbot
(@joshtalbot) reported
@TELUS @TELUSsupport why is the cell service in West Vancouver so poor? The amount of dead spots is like living in a rural area, walk into a building and it’s non existent. Why?
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Diane S.
(@innerbusylife) reported
@TELUSsupport Hoping u can pls help! New to Telus & we ordered phones & selected plans and have an order #. Phones weren't arriving & calls to support said would arrive soon. Finally got word that Telus actually cancelled order as phones not in stock. Pls help resolve.