Telus outages and service status in Rexdale, Ontario

Problems in the last 24 hours in Rexdale, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Rexdale, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rexdale, Ontario

The most recent Telus outage reports came from the following cities: Richmond Hill, Mississauga, Toronto, and Purpleville.

City	Problem Type	Report Time
Richmond Hill	Phone	8 hours ago
Toronto	Internet	4 days ago
Toronto	Phone	4 days ago
Toronto	Total Blackout	4 days ago
Toronto	Internet	6 days ago
Richmond Hill	Phone	10 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Rexdale, Ontario

Latest outage, problems and issue reports in Rexdale and nearby locations:

• 
  ShaziGoalie (@ShaziGoalie) reported 44 seconds ago from Toronto, Ontario

  I even said no one will call me back. I have never seen such bad controls between departments or any accountability from @adtcanada. This is probably the worst service I have received for a simple request to fulfill my order. Will anyone NOW listen to my concern @TELUS

• 
  RyanCartier (@RyanCartiers) reported 2 minutes ago from Toronto, Ontario

  @TELUS Why does a call to @telusmobility require specifying mobil a 2nd time? Please correct redundancy, problem identified & feedback given to #customerservice over a year ago. Listening to frontline employees pays dividends in business.

• 
  Susan (@glamourgirlca) reported 2 minutes ago from Vaughan, Ontario

  Tongues companies will take advantage of their customers. Come on @TELUS treat your customers with a modicum of respect. Then they go to a paperless bill, without making their customers aware. Roll over the data, #Telus stop cheating your loyal customers!

• 
  Jessica (@Jessica00469341) reported 4 minutes ago from Toronto, Ontario

  @naru2008 @TELUS Im with Fido to i pre ordered the i phone 12 pro in pacific Blue . $60/a-month $0 dollars down Ive been with Fido for a long time plus if you order the phone online you dont have to pay the $45 activation fee Im pretty certain . #iPhone12Pro #needaboost #Feel_Good

• 
  🖤Rachel Santos🖤 (@queensantos1984) reported 9 minutes ago from Toronto, Ontario

  @TELUSsupport is there an issue because I can't receive texts from boyfriend who Is with Rogers. His best friend is with telus and they can text no problem. This is annoying.

• 
  Jon Areias (@JonAreias) reported 10 minutes ago from Richmond Hill, Ontario

  @TELUS horrible customer service experience! I just was speaking to Iris and was on the phone for one hour, all I want to do is extend my contract that expires in 2 Weeks! SHOULD NOT BE THAT DIFFICULT #telus

• 
  Todger Strunk (@WaxEBuildup) reported 12 minutes ago from Toronto, Ontario

  We're at that point on a Friday night where you've been on hold with @TELUS for just under 2 hours + you have been worried for awhile now that they've shut down for the weekend and yet continue to repeat the "all of our operators are helping other customers..." message regardless

• 
  Spooky Beca (@RebecaMacKinnon) reported 12 minutes ago from Toronto, Ontario

  @TTChelps @DemandAccess hey @TELUSsupport @TELUS please consider finally letting your customers access phone network coverage in the TTC tunnels, if an emergency were to happen i would want to be able to contact family and us not having that option is sad and disappointing 😬

• 
  James Rubec (@JamesRRubec) reported 12 minutes ago from Mississauga, Ontario

  @JamesMacKNZ @Bell @TELUS Same network different company. Same problems.

• 
  John N. Davis (@johnndavis) reported 13 minutes ago from Toronto, Ontario

  20200213: James McLeod : Telus to launch 5G network with Huawei by the end of 2020

• 
  Laura McGrath (@lauramcgrathh) reported 17 minutes ago from Toronto, Ontario

  @TELUS you are a joke. The worst customer service I’ve ever had in my life.... and that’s saying something.

• 
  otty (@OtarineMusic) reported 17 minutes ago from Toronto, Ontario

  @lav_sunrise Yeah it seriously sucks. Even if you go third party (I’m with Teksavvy for internet) the service is still distributed by Rogers/Bell/Telus/Shaw.

• 
  Madushan 🥭goda Jegatheeswaran ☸️🇨🇦 (M.A.J) (@369ix) reported 22 minutes ago from Toronto, Ontario

  @ZAKtalksTECH Yes. I have tested this with a Google Pixel 5 and iPhone 12 Pro. Both didn't any issue with 5G connectivity. Also Telus investigated confirmed that I have 5G and i shouldn't have this 5G connectivity issues. The adviced me to replace the phone.

• 
  Sheldon Kerzner (@sheldonbk) reported 25 minutes ago from Toronto, Ontario

  @Ani1u7 @TELUSsupport For sure Telus is wrong.. Turning off Wi-Fi turns the feature off because it's something that has to be supported by the cellular network. I don't know what OS he was running. He's our IT consultant so he may be on a beta or something

• 
  Lino Ventresca (@ventrescalino) reported 33 minutes ago from Brampton, Ontario

  @680NEWS @Bell @Rogers @TELUS It’s about time. Canada has the worst wireless rates of any G20 nation. But 25% reduction in two years isn’t enough. By then the big three should easily be able to deliver far better. Let competition in from the US carriers and we will see far better rates

• 
  George (@GeorgeStroe3) reported 33 minutes ago from Toronto, Ontario

  @TTChelps I see, did not know, apologies. I am on Telus. Will do that, connect to the wifi. Did not know where to get off and was using google maps to guide me. But of course you need wifi for that. Fortunately the trains come out from the tunnel after Bloor and I had signal again

• 
  Mayssia (May) Elajami - Toronto Lawyer (@Mayssia) reported 44 minutes ago from Toronto, Ontario

  2/2 even though it was $0.00 that is what companies like Bell & TELUS etc usually charge on the credit card at first to see if it is valid always check everything daily through online banking - it is good I caught it - but sucks now b/c I have to change all my automatic payments

• 
  Ed 🍃 (@fuckdemmkids) reported 47 minutes ago from Toronto, Ontario

  PSA: Stupid Telus employee messed up my number port so my personal number is out of order until noon tomorrow

• 
  Shane (@Innanenights) reported 48 minutes ago from Toronto, Ontario

  Still having a horrid time with my data services. My connection times out, or takes forever to load. Same with other Telus customers around me. What’s happening @TELUSsupport ?

• 
  eRa Alex (@AIexArteaga) reported 53 minutes ago from Toronto, Ontario

  On god if you’re Canadian stay away from @RogersHelps. Go to Telus or Bell Every other provider is better, TRUST ME. By far the worst cellular provider

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hungry (@Hungryj0fb) reported 5 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport Telus doesn’t give one ****.

• 
  MalcyTroll (@MalcyTroll) reported 7 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport Are you dumb? Option A: Call Telus and get an Indian support person in india. Option B: Call Telus and get an Indian support person in Canada. Once they infiltrate they use extreme nepotism and only hire other Indians. They take a monopoly on certain enterprises. Call centers are one of them.. By using an OG Indian not a Canadian Larping Indian Telus pays 10c/hour vs $16/hour for the exact same thing. It’s just business.

• 
  Ai AM CAVEMAN (@CanadaScamada) reported 8 minutes ago

  @Bell_MTSHelps The Northern lights Satellite Fight Rogers played it like a chess grandmaster while Bell, MTS, and Telus fumbled around like they were playing checkers with winter mittens on. In a country as vast and rugged as Canada, where huge swaths of land have zero cell coverage, satellite-to-mobile tech is the future for keeping people connected in the bush, on the water, or up north. Rogers saw the obvious winner and jumped in early with Starlink— Elon Musk’s low-Earth orbit beast with thousands of satellites already zipping overhead. They launched Rogers Satellite in 2025, starting with reliable texting, text-to-911, and emergency alerts on regular smartphones, then rapidly added support for popular apps like WhatsApp, Google Maps, AllTrails, and Messenger. By early 2026, they expanded it coast-to-coast (covering millions more square kilometres), tossed in free trials in places like Atlantic Canada, and just days ago rolled out seamless roaming into the US via T-Mobile’s Starlink-powered setup. No special hardware, no waiting years—real connectivity, right now, with proven performance and clear momentum toward full voice/data. Smart, decisive, and customer-first. Rogers basically turned every phone into a satellite phone where towers fear to tread. Meanwhile, Bell (and its MTS arm) and Telus decided to bet big on AST SpaceMobile, a scrappy Texas startup still scrambling to get its own satellite constellation properly off the ground lol. Bell hyped a “first” demo voice call back in 2025 and promised a 2026 launch, while Telus signed on in March 2026 with some equity investment and ground infrastructure talk. Their pitch? Future broadband, voice, and data… eventually. Late 2026 at the earliest for any real rollout, with a lot of “we’re building it” vibes and fewer actual customers using it today. The contrast is brutal and hilarious. Rogers is out here actually delivering satellite connectivity today—texts, apps, cross-border roaming—while Bell, MTS, and Telus are still waving around press releases about satellites that mostly exist as PowerPoint slides and optimistic timelines. Canadians stuck in dead zones don’t want “coming soon” promises; they want a signal when their truck breaks down in the middle of nowhere. Rogers chose the proven, massive, rapidly scaling Starlink network that’s already lighting up phones across the planet. Bell and Telus? They went with the long-shot alternative that’s playing catch-up. In the race to blanket Canada with space-based mobile service, one carrier sprinted ahead with the rocket ship… and the others are still warming up the backup prop plane. Right now, the industry is laughing: “Bell and Telus picked what?” While Rogers customers are sending “I’m alive” texts from the tundra, their rivals are busy explaining why their fancy future service isn’t quite ready yet. Classic Big Telecom brain fart—overthinking it, missing the obvious winner, and handing Rogers a massive marketing and coverage edge on a silver platter. Oof. That’s gotta sting. - Grok & Ai

• 
  joak (@joak995735) reported 9 minutes ago

  @JacobPacheco6 This is such a lazy narrative. 1 game of a group of guys who never played together lost? while missing some of their best guys to CHL playoffs and Telus Cup? over the last 3 WJC they lost its because they are developing u20 NHL talent while other countries haven't got any NHLer

• 
  Micheal Steinhauer (@Mstei0) reported 10 minutes ago

  A slob talking about my telus bill paid for by my tax refund. Myself? Anyways. You're lucky these slobs help you.

• 
  Jayem 🇨🇦 (@LXXIIpercent) reported 12 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport I never answer calls from Telus. I know it'll be some foreigner so I won't understand a word they say. If I call them & get a foreigner I ask for a supervisor. Supervisors speak proper English. I think when you ask for a supervisor it gets transferred back to someone in Canada.

• 
  peaceful (@Peacefu17647442) reported 16 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport Could you also ask them why they give you scammers numbers for service on products

• 
  Tracy🌴♌🌊🎱🏹 (@ProvoGal01) reported 16 minutes ago

  Excuse me @TELUS @TELUSsupport Why do you outsource your call center jobs to India? You're a Canadian company! Why are you not hiring Canadians to do this job? Why am I getting calls from a call center in India about my account? There are more than enough Canadians looking for work I will not accept calls from some call center in India about my service!

• 
  Unacceptable Fringe Angie 🇨🇦🇮🇱 🍎 (@AngieGreyhound) reported 18 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport Every single call center now is in India. It's so frustrating when you get someone who really can't speak the language but thinks saying "I'm sorry Miss" over and over is how they'll fix whatever problem I'm having.

• 
  D̴Lo.WorldP. 🇸🇻🌎 (@WavyNationOne) reported 21 minutes ago

  @onesoccer @TELUS Damn i hope hes good to go come June but I doubt it😢