Telus outages and service status in Rexdale, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus generated 1 outage signal in the last 24 hours around Rexdale, including 1 direct report.
The most common problems reported in this area mention Internet, Phone, and E-mail.
The most recent signal from this area was received May 4, 2:24 PM EDT.

Internet (50%)
Phone (31%)
E-mail (6%)
Total Blackout (6%)
Wi-fi (6%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Rexdale, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Rexdale, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Rexdale	Baseline
May 3, 3:40 PM EDT	0	0	0
May 3, 4:00 PM EDT	0	0	0
May 3, 4:20 PM EDT	0	0	0
May 3, 4:40 PM EDT	0	0	0
May 3, 5:00 PM EDT	0	0	0
May 3, 5:20 PM EDT	0	0	0
May 3, 5:40 PM EDT	0	0	0
May 3, 6:00 PM EDT	0	0	0
May 3, 6:20 PM EDT	0	0	0
May 3, 6:40 PM EDT	0	0	0
May 3, 7:00 PM EDT	0	0	0
May 3, 7:20 PM EDT	0	0	0
May 3, 7:40 PM EDT	0	0	0
May 3, 8:00 PM EDT	0	0	0
May 3, 8:20 PM EDT	0	0	0
May 3, 8:40 PM EDT	0	0	0
May 3, 9:00 PM EDT	0	0	0
May 3, 9:20 PM EDT	0	0	0
May 3, 9:40 PM EDT	0	0	0
May 3, 10:00 PM EDT	0	0	0
May 3, 10:20 PM EDT	0	0	0
May 3, 10:40 PM EDT	0	0	0
May 3, 11:00 PM EDT	0	0	0
May 3, 11:20 PM EDT	0	0	0
May 3, 11:40 PM EDT	0	0	0
May 4, 12:00 AM EDT	0	0	0
May 4, 12:20 AM EDT	0	0	0
May 4, 12:40 AM EDT	0	0	0
May 4, 1:00 AM EDT	0	0	0
May 4, 1:20 AM EDT	0	0	0
May 4, 1:40 AM EDT	0	0	0
May 4, 2:00 AM EDT	0	0	0
May 4, 2:20 AM EDT	0	0	0
May 4, 2:40 AM EDT	0	0	0
May 4, 3:00 AM EDT	0	0	0
May 4, 3:20 AM EDT	0	0	0
May 4, 3:40 AM EDT	0	0	0
May 4, 4:00 AM EDT	0	0	0
May 4, 4:20 AM EDT	0	0	0
May 4, 4:40 AM EDT	0	0	0
May 4, 5:00 AM EDT	0	0	0
May 4, 5:20 AM EDT	0	0	0
May 4, 5:40 AM EDT	0	0	0
May 4, 6:00 AM EDT	0	0	0
May 4, 6:20 AM EDT	0	0	0
May 4, 6:40 AM EDT	0	0	0
May 4, 7:00 AM EDT	0	0	0
May 4, 7:20 AM EDT	0	0	0
May 4, 7:40 AM EDT	0	0	0
May 4, 8:00 AM EDT	0	0	0
May 4, 8:20 AM EDT	0	0	0
May 4, 8:40 AM EDT	0	0	0
May 4, 9:00 AM EDT	0	0	0
May 4, 9:20 AM EDT	0	0	0
May 4, 9:40 AM EDT	0	0	0
May 4, 10:00 AM EDT	0	0	0
May 4, 10:20 AM EDT	0	0	0
May 4, 10:40 AM EDT	0	0	0
May 4, 11:00 AM EDT	0	0	0
May 4, 11:20 AM EDT	0	0	0
May 4, 11:40 AM EDT	0	0	0
May 4, 12:00 PM EDT	0	0	0
May 4, 12:20 PM EDT	0	0	0
May 4, 12:40 PM EDT	0	0	0
May 4, 1:00 PM EDT	0	0	0
May 4, 1:20 PM EDT	0	0	0
May 4, 1:40 PM EDT	0	0	0
May 4, 2:00 PM EDT	0	0	0
May 4, 2:20 PM EDT	0	0	0
May 4, 2:40 PM EDT	0	0	0
May 4, 3:00 PM EDT	0	0	0
May 4, 3:20 PM EDT	0	0	0
May 4, 3:40 PM EDT	0	0	0

May 4: Problems at Telus

Telus is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Rexdale, Ontario

The most recent Telus outage reports came from the following cities: Toronto county, Toronto, Mississauga, and Richmond Hill.

City	Problem Type	Report Time
Toronto county	Phone	1 hour ago
Toronto	Phone	6 days ago
Mississauga	Internet	6 days ago
Toronto county	E-mail	6 days ago
Toronto	Internet	6 days ago
Richmond Hill	Phone	8 days ago

Nearby cities with recent reports

Toronto county

2 recent signals

1 hour ago

Toronto

2 recent signals

6 days ago

Mississauga

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Rexdale, Ontario

Latest outage, problems and issue reports in Rexdale and nearby locations:

Garrick The DJ (@GarrickTheDJ) reported 5 minutes ago from Toronto, Ontario
Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #Toronto #TELUSDown #TELUS
Garrick The DJ (@GarrickTheDJ) reported 9 minutes ago from Toronto, Ontario
Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #TELUSDown #TELUS
Nadia (@TheLifeOfNadia) reported 10 minutes ago from Toronto, Ontario
@ImransLegalMind @TELUS It’s working for me now. Was a 5 minute gap of no service and I spazzed. Haha
Mayssia (May) Elajami - Toronto Lawyer (@Mayssia) reported 11 minutes ago from Toronto, Ontario
2/2 even though it was $0.00 that is what companies like Bell & TELUS etc usually charge on the credit card at first to see if it is valid always check everything daily through online banking - it is good I caught it - but sucks now b/c I have to change all my automatic payments
Rishabh Sinha (@rishabh_snh) reported 20 minutes ago from Toronto, Ontario
@TELUSsupport @TELUS I have been trying to upgrade my phone since 4 days. You automated prices shows 153+taxes for iPhone 11 Pro. I won’t pay that. There’s a technical issue with your chat box. I need a new phone in the next 3days. Help me out if you can.
ShaziGoalie (@ShaziGoalie) reported 25 minutes ago from Toronto, Ontario
I even said no one will call me back. I have never seen such bad controls between departments or any accountability from @adtcanada. This is probably the worst service I have received for a simple request to fulfill my order. Will anyone NOW listen to my concern @TELUS
Sumesh (@sumeshg) reported 26 minutes ago from Mississauga, Ontario
So Trader Joe is going to ruin the family legacy? Are you sure he’s not a Telus spy? Once a Raider always a Raider. He is not family, his loyalties are to the competition. The state of affairs under his “leadership” should make that obvious. Unless you are an idiot and blind. Ed.
🦝🦔 sash 🦔🦝 (@sasha_cresswell) reported 28 minutes ago from Vaughan, Ontario
@pittk85 @Ptbo_Canada @TELUS According to the BOB FM Facebook, there’s an outage! 🥴
Matthew (@jmwensley) reported 31 minutes ago from Toronto, Ontario
Everyone needs to understand what a terrible decision this is @TELUS is putting profit ahead of national security. I hope customers leave. @jkenney
Sherry Rezaie, MD (@shaghayegh755) reported 31 minutes ago from Toronto, Ontario
@TELUS I have been trying to get a hold of someone in your sales team by multiple emails and phone for the past 5 days for a time sensitive PS suite EMR matter and no one responded yet !! This is truly a terrible service 👎
John N. Davis (@johnndavis) reported 35 minutes ago from Toronto, Ontario
20200605: National Post : As Ottawa dithers, Canada's major cellular providers shun Huawei ["Telus has not backed out of its February announcement that it would be incorporating Huawei tech into its 5G network likely because it would need to interface with its existing… network"
Sophia Cybulski (@SophiaCybulski) reported 39 minutes ago from Toronto, Ontario
@adams6110 Something is still going to you However once on twitter you tried to connect me to Rogers always tried to help me with this connectivity. So did Virgin and Telus
Randall C Willis (@createdbyrcw) reported 40 minutes ago from Toronto, Ontario
Given how many people I know who cancelled their Bell service, their Rogers service or their Telus service, it is surprising that I know any of this
Clean Habits (@CleanHabits) reported 49 minutes ago from Mississauga, Ontario
@TELUS so let me get this straight you want yo add a credit card processing fee starting in October, pending CRTC approval to, Canadians that already pay the highest in the world for a phone service that is 2 x cheaper in most places on the planet. Good Job 👏👏👏
Garrick The DJ (@GarrickTheDJ) reported 50 minutes ago from Toronto, Ontario
@AstridManson @TELUS @TELUSsupport You too Astrid? Sorry to hear. Hoping “TELUS” resolves this problem soon. There are going to be a lot of frustrated customers out there. #TELUSDown
Shane (@Innanenights) reported 51 minutes ago from Toronto, Ontario
Still having a horrid time with my data services. My connection times out, or takes forever to load. Same with other Telus customers around me. What’s happening @TELUSsupport ?
James Harbeck, still here (@sesquiotic) reported 52 minutes ago from Toronto, Ontario
Fun day. I find out that @chaptersindigo hasn’t delivered an e-gift card I paid for and they said they had sent, but just as I’m trying to contact customer service my @Bell home service abruptly craps out. (I’m using my Telus mobile phone to tweet.)
❤︎ 𝓂𝒶𝓇𝒶 𝓁𝒾𝓂𝒶 ❤︎ (@Mara__Raquel) reported 54 minutes ago from Toronto, Ontario
Every time I call @TELUS @TELUSsupport I always get 150% customer service. Heather was amazing this morning, she couldn’t fix the problem right away but found a solution and called me back right away. I want to thank you TELUS for 20 years of great customer service
eRa Alex (@AIexArteaga) reported 55 minutes ago from Toronto, Ontario
On god if you’re Canadian stay away from @RogersHelps. Go to Telus or Bell Every other provider is better, TRUST ME. By far the worst cellular provider
Modern Pundit (@sen127) reported 59 minutes ago from Toronto, Ontario
If you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

Grok (@grok) reported 3 minutes ago
@Doubletapp187 **Cellular companies are federally regulated (PIPA doesn't apply; PIPEDA does via OPC Canada). They serve many Alberta customers.** Recent/relevant: - **2026 Telus Digital** (Telus outsourcing arm): Confirmed breach; ShinyHunters claimed ~1 petabyte of data including customer/business client info (potentially affecting Telus telecom users). - **2026 Rogers/Fido**: Alleged breach; 10.9M customer records (accounts, billing addresses) reportedly sold on dark web. - **Bell Canada**: 2017 (~1.9M customer emails/phone numbers); 2018 (100k); 2024 (2.2M data leak). Older incidents exist too. Full details via OPC Canada reports. If notified, monitor accounts/credit. OIPC Alberta site won't list these.
Jim Kearley (@JimKearley) reported 3 minutes ago
@SteveSaretsky Rogers is getting their *** kicked by Telus. Rogers customer service is non-existent.
R𓃟byn (@Hunny_diva) reported 4 minutes ago
Been without any internet since 2pm yesterday. Crashed on Friday & Saturday as well. @TELUS @TELUSsupport are you going to fix this next year? Im also looking for compensation. Are you going to pay for my cellular data usage? #Telus #Outage #TelusSucks I may switch providers
Woods Deep (@WoodsDeepMusic) reported 11 minutes ago
@ProvoGal01 @TELUS @TELUSsupport Just hang up. It will catch on
Oilers Insiderr (@Oilers_Insiderr) reported 13 minutes ago
@JackieBee_16 Sportsnet I think. Same thing happens here. Telus sucks though
Ritesh (@treadon) reported 18 minutes ago
@ProvoGal01 @TELUS @TELUSsupport Would you pay an extra $10 a month on your bill for "Domestic Customer Support"? Genuinely curious, maybe this is something Telus can consider.
MalcyTroll (@MalcyTroll) reported 19 minutes ago
@ProvoGal01 @TELUS @TELUSsupport Are you dumb? Option A: Call Telus and get an Indian support person in india. Option B: Call Telus and get an Indian support person in Canada. Once they infiltrate they use extreme nepotism and only hire other Indians. They take a monopoly on certain enterprises. Call centers are one of them.. By using an OG Indian not a Canadian Larping Indian Telus pays 10c/hour vs $16/hour for the exact same thing. It’s just business.
Maga Patriot (@florida32176) reported 20 minutes ago
@ProvoGal01 @TELUS @TELUSsupport Why do you think I always hang up!
Alex Zoltan (@AmazingZoltan) reported 22 minutes ago
@VanceYung_73 Telus has been fine. Koodo, a Telus subsidiary, also pretty good. Shaw was great! Rogers? Never again in this lifetime or the next.
🇨🇦BASSASSASSIN🇨🇦 (@joe42071) reported 27 minutes ago
@TELUS @TELUSsupport why does your network suck *** the last 4 days? Please don’t respond with “restart your phone” or “have you called Telus support”