Telus Outage Report in Rexdale, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Rexdale, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Rexdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Rexdale, Ontario
The most recent Telus outage reports came from the following cities: Mississauga, Brampton, Toronto, North York, Woodbridge and Bolton.
| City | Problem Type | Report Time |
|---|---|---|
 Mississauga |
Internet | |
| Brampton |
Phone | |
| Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Internet | |
| Mississauga |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Rexdale, Ontario
Latest outage, problems and issue reports in Rexdale and nearby locations:
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Joe Pizzoferrato
(@JoePizzoferrato) reported
from
Toronto, Ontario
@TELUS I placed an online order for a small business mobility plan 5 days ago and I am now trying to get status(via web and phone chat) and it is so frustrating as agents keep transferring me to different departments. Even though I have a confirmation of my order no one can help!
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WellWithMelo
(@wellwithmelo) reported
from
Toronto, Ontario
@TELUSsupport please explain how it takes 2 weeks to email a return label for a return that should’ve happened over a month ago? No responses via email. 2 hours on customer service and no refund issued. @CRTCeng can you help here? I think I’ve been scammed by #telus
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Dan Levy
(@TheDanLevy) reported
from
Toronto, Ontario
@The_IT_Nerd I don’t see why it would be so difficult. Maybe I need to research eSIMs tho but to my understanding it’s basically the same process as what Bell & Telus had with their CDMA network phones back in the day. It has a serial number (not just IMEI) you register with network
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Todger Strunk
(@WaxEBuildup) reported
from
Toronto, Ontario
We're at that point on a Friday night where you've been on hold with @TELUS for just under 2 hours + you have been worried for awhile now that they've shut down for the weekend and yet continue to repeat the "all of our operators are helping other customers..." message regardless
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Jim "The Canadian Patriot"
(@jim_thepatriot) reported
from
Toronto, Ontario
Is data safe with Big Tech Consulting firms owned by Indian Moguls or Canadian Companies outsourcing their Tech support in India like Telus and Bell? This is a national security problem. #cybersecurity
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Nabil Khandaker 🇧🇩🇨🇦
(@nabil01717) reported
from
Toronto, Ontario
Just spoke with my bank. Seems like a lot of people have already reported similar issues. I am wondering how many people are impacted and how much extra money @TELUS took without authorization. Submitted a dispute with my bank.
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Kelly Harris
(@KellyPMHarris) reported
from
Toronto, Ontario
Why is @TELUSsupport @TELUS the most godawful company in the world to deal with?!?!?! … they could learn customer service from @AirCanada
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Nabil Khandaker 🇧🇩🇨🇦
(@nabil01717) reported
from
Toronto, Ontario
Just spoke with @TELUS customer service. They mentioned that they will issue a refund after a month. Can you imagine them being so irresponsible while breaching their pre-authorized contract and then let customers wait for such a long time! Criminal practices.
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Elise Davis (she/her) 🇨🇦
(@Elise_ekd) reported
from
Toronto, Ontario
@Noellenarwhal @fordnation @SylviaJonesMPP Tonight I contacted Telus private telemedicine. I’ve been a member since they started. 7+ years ago. There was a 2 to 3 hour wait. Normal wait time has never been more than 30 minutes. This is the goal, for private healthcare to proliferate.
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Jim "The Canadian Patriot"
(@jim_thepatriot) reported
from
Toronto, Ontario
@1stJohnDagenais @BrianeveraertP1 Telecommunications services like Bell and Telus. Bank like TD outsourcing IT support is problematic for protecting Personal Information and electronic Data
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Qaiser Mahboob
(@QaiserMahboob1) reported
from
Mississauga, Ontario
@cndbassetmom @TELUS Same here their loyalty department sucks
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Todger Strunk
(@WaxEBuildup) reported
from
Toronto, Ontario
ZOMG I have cell phone service again. I may have waited on hold for 2 hours, but the woman who attended to my account was ******* amazing and she clearly should be running the company, not just answering inbound customer service. @TELUS, can you please promote the helpful woman?
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Modern Pundit
(@sen127) reported
from
Toronto, Ontario
If you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS
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HotPeppa
(@Hunnie2B) reported
from
Toronto, Ontario
Explain to me how does a PHONE COMPANY get their wires crossed for days now and still cannot resolve their problem. Press 5 for CS only to be told sorry you've reached Credit Operations. @TELUS I'm coming back!!!
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Stephen Punwasi 📉🎄🎅🏼🐈
(@StephenPunwasi) reported
from
Toronto, Ontario
@DrMattHenschke @AvaEmr Any way to make them interoperable so your service can receive Telus’ offering without much overhead?
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Sarkis 🇦🇲•🇨🇦
(@sarkisTO) reported
from
Toronto, Ontario
My service with @TELUS has gotten so bad that I can’t even contact @TELUSsupport to let them know because my phone line keeps dropping. No I don’t live in Pickle Lake, I live in Toronto…
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Sarkis 🇦🇲•🇨🇦
(@sarkisTO) reported
from
Toronto, Ontario
UPDATE: @TELUS’s, @TELUSsupport page is just as bad as their phone service — not a single ‘connection’
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Vanessa 🇺🇦
(@shapsy01) reported
from
Toronto, Ontario
Looks like it’s time to move on from @TELUS their customer service is way below par my goodness
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WTIRealist
(@WTIBull) reported
from
Toronto, Ontario
@Mackslann @TELUSsupport @TELUS Darren Entwisle too busy buying his wife another Hermes Birkin in Palm Springs to give a ****.
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James Harbeck, still here
(@sesquiotic) reported
from
Toronto, Ontario
Fun day. I find out that @chaptersindigo hasn’t delivered an e-gift card I paid for and they said they had sent, but just as I’m trying to contact customer service my @Bell home service abruptly craps out. (I’m using my Telus mobile phone to tweet.)
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@therealjugni @TELUS I can tell you that I was able to fix the issue but no resolve with the original person. It's very sad but we are looking at other options now. We have been a telus customer for over 20 years #shameonyoutelus
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MortTheBird
(@MortTheBird) reported
@TELUS @telusmobility I just did that and guess what they advised me? I should start a petition to get another cell tower in my area or change service providers. Super helpful.
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Robb Barrow 🇨🇦 (Mastodon:@Robb_Barrow@mstdn.ca)
(@Robb_Barrow) reported
@P57511589P Really? I've been looking pretty hard. I'm no tech dummy & have never found that about Telus anywhere. Will try again 'cause can't beat $20 monthly. I stopped buying equip. after first time & rent/return rental equip. as cheaper than buying short term.
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Betty-Lou Ayers
(@Techalleen) reported
Telus is such a nightmare….more than 2 1/2 hours on the phone just to cancel our account. shoddy and inconsistent service. Hours spent on the phone because Telus has no systems in place to deal with issues except by phone. Aaargh! #terribleservice #telusnightmare #beware
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Georgina West
(@WhessGR) reported
@TELUSsupport why is Telus support chat off? So bloody annoying.
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Tech Talk
(@TechTalk2k) reported
@AnthonyLacavera @ride_rd Doesn’t Telus also hold super high prices to share the network that would ultimately hurt Globalive? I’ve heard of people investing before but big networks shutting them out.
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Antoine Belaieff @antoine@tooting.ch
(@abelaie) reported
I thought @TELUS @TELUSsupport had better customer service than its competitors. Unfortunately it does not… quite the opposite. I have never experienced such obstructiveness and stubbornness. And back out we go again. It was a short few months. #makethemcompete
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Wintyer
(@Jamiedj99) reported
@TekSavvyBuzz I showed my support by twitching to telus shaw can go get wrecked for trying to join rogers
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Canada Golden Asteroid Campaign 2025
(@Ineedsexchange) reported
@Lawyer @TELUS Telus is messing around with my phone calls..they interrupt all my phone calls I want Sue Telus 500 billion dollars for harassment!!
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Stuart Johnston
(@StuartJ_) reported
Huh. So have been on hold for almost an hour, waiting for @Rogers so-called 'loyalty dept' rep to chat with me. Recording 50 minutes ago said my call was next. Great customer service this is, especially from the 'loyalty dept' right? @Bell @TELUS is looking better all the time!