Telus Outage Report in Rexdale, Ontario
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Rexdale, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Rexdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at Telus
Telus is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Rexdale, Ontario
The most recent Telus outage reports came from the following cities: Toronto, Purpleville, North York, Mississauga and Brampton.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Rexdale, Ontario
Latest outage, problems and issue reports in Rexdale and nearby locations:
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Spooky Beca
(@RebecaMacKinnon) reported
from
Toronto, Ontario
@TTChelps @DemandAccess hey @TELUSsupport @TELUS please consider finally letting your customers access phone network coverage in the TTC tunnels, if an emergency were to happen i would want to be able to contact family and us not having that option is sad and disappointing 😬
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Sophia Cybulski
(@SophiaCybulski) reported
from
Mississauga, Ontario
@TELUS never did that Telus. And we had to close the account
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Jay Yoo
(@tdotjay) reported
from
Toronto, Ontario
@TELUSBusiness @TELUSsupport been a customer since 1999. I’m very disappointed that @Telus was not able to match an offer to keep me on.
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Annette McKinnon
(@anetto) reported
from
Toronto, Ontario
@Colin_Hung @HillTimesHealth @dtapscott @TELUS According to the Supreme Court we own the data but not the record which complicates the issue. Disagree with drs who argue that since they own the EMR and they enter the data, they are free to sell it if they chose to. #ThinkDigitalHealth. #MyData
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Dennis aka dLo
(@sidetripca) reported
from
Toronto, Ontario
@SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.
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🦝🦔 sash 🦔🦝
(@sasha_cresswell) reported
from
Vaughan, Ontario
@pittk85 @Ptbo_Canada @TELUS According to the BOB FM Facebook, there’s an outage! 🥴
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Randall C Willis
(@createdbyrcw) reported
from
Toronto, Ontario
Given how many people I know who cancelled their Bell service, their Rogers service or their Telus service, it is surprising that I know any of this
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Tanvir64🇧🇩
(@tanvir_z64) reported
from
Toronto, Ontario
@TELUSsupport I have also been on hold for over 35 min because customer service transferred me to another department is this how customer service is for TELUS
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YouMotorcycle
(@YouMotorcycle) reported
from
Toronto, Ontario
@darrylw71 Which is fair. But Koodo isn't a smaller company. It's owned by Telus and operates on Telus' network, so your reception would be no different on one versus the other.
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Sam Kemp-Jackson
(@samkj27) reported
from
Toronto, Ontario
@TELUSsupport @TELUS I’m not happy about my phone being suspended. I just spoke to someone via chat to reinstate and it’s not working. His name is Carlos. Please look into this ASAP and advise. #CustomerExperience
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Rishabh Sinha
(@rishabh_snh) reported
from
Toronto, Ontario
@TELUSsupport @TELUS I am having issues with phone. My services aren’t disconnected. Can you help
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Sophia Cybulski
(@SophiaCybulski) reported
from
Mississauga, Ontario
@TELUS thank you so much I had something that damaged apps Have real issues with my identity and banking
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Kevin Edward Proulx
(@kevineproulx) reported
from
Toronto, Ontario
@FemiNelson1 @Bell I managed to get through around 8am but call-taker said his board went from nice quiet start of his shift with zero callers to almost five-thousand in pending in span of ten minutes. Sounds like Canada-wide Bell service outage. Glad my mobile phone is with Telus!
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KP ☀️
(@kierstynpare) reported
from
Toronto, Ontario
Telus: any phone you want for $0 down Also Telus *in the fine print*: but don’t worry, we’ll find another way to screw you over
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Sophia Cybulski
(@SophiaCybulski) reported
from
Toronto, Ontario
@adams6110 Something is still going to you However once on twitter you tried to connect me to Rogers always tried to help me with this connectivity. So did Virgin and Telus
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Tracy D
(@tracylyn44) reported
from
Toronto, Ontario
Hey @TELUSsupport you still are messaging the wrong person for account inquiries. Now you’re threatening to cut off the phone but when I log into my Telus it says the bill isn’t due until the 22nd. Wtf I don’t appreciate being threatened.
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❤︎ 𝓂𝒶𝓇𝒶 𝓁𝒾𝓂𝒶 ❤︎
(@Mara__Raquel) reported
from
Toronto, Ontario
Every time I call @TELUS @TELUSsupport I always get 150% customer service. Heather was amazing this morning, she couldn’t fix the problem right away but found a solution and called me back right away. I want to thank you TELUS for 20 years of great customer service
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Kiran Varughese
(@kiranjoyv) reported
from
Vaughan, Ontario
@YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers
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Demon Salvator 😈🤷🏾♂️
(@RjSabotaged_Me) reported
from
Toronto, Ontario
Nah, this ain’t cool. My shit working like it’s a ******* LG Chocolate. Telus I’m bout to pull up.
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RedPepper 🔜@AC.🌻🐶💣
(@PepperMuzz) reported
from
Vaughan, Ontario
It’s pretty bad when a major corporation like @TELUS @TELUSsupport can’t do anything for a long term Customer since 2008 - bring out a plan much less expensive then my current one and tells me I have to buy out my current contract in order to switch. Great loyalty TELUS.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Raza Zaidi
(@rzaidi34) reported
@TELUSsupport @TELUS Thanks for nothing. Gonna charge me $130+ in fees for switching accounts. For what? Being a 20plus year loyal customer? Ok cool gonna take my 6lines off your company and head over to @bell I think they want my money
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GrahamJ
(@grajon56) reported
@SAndersonshpk @UbakaOgbogu I've found Shaw to be better on the customer service side. I would have to get half price before I even thought about switching to Telus, worst customer service ever.
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Dave Pasin
(@dave_pasin) reported
@telus is most screwed up, bureaucratic, inept communications co in existence. Can’t see how any could be worse. payment systems don’t work, over billing, little to no customer service. @JustinTrudeau why does your govt allow this & similar CO’s to abuse consumers like this?
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Yes, Nicola Dinicola is my real name
(@DinicolaNicola) reported
@CarmenYEG Are you with Telus by chance? They have a free service you can set up to block them.
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iJohn
(@JohnHanna62) reported
@TELUSsupport I transferred to Telus on a recommendation of a friend and I could never be more disappointed. I ordered a new phone and the whole process is very incompetent. I will definitely consider going back to my old network company, same shitty service but at least cheaper.
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Saurabh Suri
(@surim0n) reported
@TELUSsupport A tale of how much care goes into TELUS' customer support. December 25 - Port my bell account into TELUS. SLA is promised at 1-2 hours. A few hours go by and my ported number shows up on MYTELUS but when I call/text my contacts, my new/temp number is displaying.
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Cindy Gabel
(@Childsmadoran) reported
@SAndersonshpk @UbakaOgbogu Hmm I have never had issue with Telus and thier customer service. When I have an issue it is addressed with great customer service . Yes the wait is sometime longer then I would like
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Anita Ericksen
(@anitakm) reported
Must often use hot spot, wifi often down. Two year contract, $68 a month for no service. Rep quote "you're getting the service (6 and under speed) its just not as good as you want it to be." No discounted rate? It's about time Telus @TELUS @TELUSsupport @telusmobility
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Heather From Alberta
(@FromAlberta) reported
@Massonite @Crackmacs I haven't switched but our telus internet is faster than in Toronto. We never wait for loading times, games download super fast. And the service has been great.
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Mandeep Singh Saini
(@mandeep_0172) reported
@RogersHelps Dont buy anything from them. This company is fraud. I ordered iphone 12 pro on boxing day and they have cancelled it without my permission. Now they say I have to pay extra money to order that again. Bullshit Moving to @TELUS again. They have a great customer service