Telus Outage in Prospect Lake, British Columbia

@DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.

Why ******** does telus keep calling me at 745pm every night and hanging up? Get real.

Does anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯

@dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.

I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport

I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport

@TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍

@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

@TELUSsupport how do we get Telus technical support to call us at home?

@cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!

@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

@telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now

@MirandaWiebe @TELUS Same here 4 hours and someone was supposed to call me back within 30 minutes twice now and I'm still waiting. Really bad customer service and I started at 730 this morning

Guess it is time to give @TELUS TV a shot. Maybe I won't have to put them on speed dial for service issues.

@skinny6585 @Canucks @Sportsnet For me, it was Shaw. As soon as I switched to Telus internet, it was much better. Not sure who your provider is, but it could be a similar problem.

@Shawhelp wtf it’s the #NFLplayoffs and we pay a fortune in cable fees. Is it time to cut the cable and just stream sports live, give Telus a shot? Not amused in Edmonton

@Shawhelp has an outage during Sunday nfl playoffs💀 Im about ten seconds away from switching to Telus

Why, when I call @Telus Customer Service wanting to cancel my internet service, does the phone ring unanswered for 3 minutes before I can’t stand it and hang up? They’re so available when you want to pay them for a service.

@eigenseries My Telus fibre service has gone kinda wobbly lately. Maybe I'll try this!

@TELUSsupport I can't stress enough how much BS I've had to deal with when it comes to @TELUS services. After rectifying my mobility issue (painfully), I'm now dealing with a home services bill where I was dbl charged, then spent 2.5 hours on the phone ironing it out (painfully)

@ahs is this how we treat our seniors waiting in hospital for a transfer to LTC? No shower since Jan. 6th (17 days) and a 100% increase in @TELUS TV rental from $30 a week to $60 or $180 per month,with no credit if they get moved tomorrow. @jkenney

@kimpagegluckie Public Mobile uses the Telus Network.

Yesterday We Had A Very interesting Situation My PS4 I Got Refurbished From GameStop Would Not Connect To My Dads Network But That's Not All It Also Ended Up Taking Out All 5 Of Are Telus Tv Boxes We Contact Telus And They Could Not Fix It from Thier End So We Have to Get A Tech