Telus outages and service status in Prospect Lake, British Columbia

Problems in the last 24 hours in Prospect Lake, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prospect Lake, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prospect Lake, British Columbia

The most recent Telus outage reports came from the following cities: Victoria.

City	Problem Type	Report Time
Victoria	E-mail	15 days ago
Victoria	Phone	1 month ago
Victoria	TV	1 month ago
Victoria	TV	1 month ago
Victoria	TV	2 months ago
Victoria	Internet	2 months ago

Community Discussion

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Telus Issues Reports Near Prospect Lake, British Columbia

Latest outage, problems and issue reports in Prospect Lake and nearby locations:

• 
  Mike Richter (@mrichter37) reported 1 minute ago from Mill Bay, British Columbia

  @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

• 
  West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported 4 minutes ago from Colwood, British Columbia

  @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

• 
  Brandon Rylow (@brandonscript) reported 7 minutes ago from Saanich, British Columbia

  I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

• 
  Bill Perry (@Captnwilly) reported 8 minutes ago from Sidney, British Columbia

  @TELUSsupport how do we get Telus technical support to call us at home?

• 
  Tess van Straaten (@tessvanstraaten) reported 14 minutes ago from Mill Bay, British Columbia

  @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

• 
  Penny Holt (@canukgenie) reported 16 minutes ago from Saanich, British Columbia

  @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

• 
  Tesla Tours (@tesla_tours) reported 19 minutes ago from Victoria, British Columbia

  @EmmaCParston @Google People complain that high quality electronic products by companies like Apple and Tesla are overpriced until they waste valuable time on the alternatives. For my part, I’m wishing I’d stayed with Fido & Shaw instead of getting duped into Telus’ marketing-first service-last model

• 
  Jenn Tranmer (@vicmomdoc) reported 20 minutes ago from Langford, British Columbia

  @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

• 
  Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported 23 minutes ago from Central Saanich, British Columbia

  @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

• 
  Barbara Darling (@BarbaraDarlin20) reported 27 minutes ago from Victoria, British Columbia

  @MirandaWiebe @TELUS Same here 4 hours and someone was supposed to call me back within 30 minutes twice now and I'm still waiting. Really bad customer service and I started at 730 this morning

• 
  Brandon ::1 (@brandonscript) reported 31 minutes ago from Victoria, British Columbia

  @cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!

• 
  Derek Lewers (@critiklthinking) reported 37 minutes ago from Langford, British Columbia

  @EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj

• 
  🇨🇦🏳️‍🌈 Talia M. Wilson #GenXZeneca 🌈🇺🇸 (@olyfilmgirl) reported 37 minutes ago from Colwood, British Columbia

  Switching back to Shaw for internet. Although Telus's website said our service wouldn't change, the guy Drew talked to said we could only get slower internet. So, just waiting for Shaw order to process. And who new self install was a thing?

• 
  Ty_soup (@tysoup) reported 38 minutes ago from Victoria, British Columbia

  @telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now

• 
  Jennifer Ross (@JRossfamilymed) reported 41 minutes ago from Prospect Lake, British Columbia

  @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

• 
  michael eso (@mjeso) reported 48 minutes ago from Sidney, British Columbia

  @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

• 
  Sarah Campden (she, her) (@scampden) reported 50 minutes ago from Saanich, British Columbia

  I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj

• 
  Anthony Kershaw (@audiophilia) reported 52 minutes ago from View Royal, British Columbia

  @TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍

• 
  Fully Vaxed Gordie Logan (@GordieLogan) reported 52 minutes ago from Langford, British Columbia

  Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.

• 
  Ian holt (@holtyny) reported 53 minutes ago from Victoria, British Columbia

  @TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Clifford Mathew (@cliffmathew) reported 6 minutes ago

  @JonFraserTF @TELUS Isn't Bell and Telus the same network? I have been milked by @Rogers for multiple years before I wised up and switched to Bell. 400+ dollars down to 200+, and much more data.

• 
  Alex Blanchard (@Alexblanchard67) reported 8 minutes ago

  @JonFraserTF @TELUS I switched to @FreedomMobile for home and mobile last year. Cut my bill in half and don't pay roaming fees. The service has been the same as Rogers I had before. Highly recommend

• 
  TheWolfOfFranklinSt (@TheWolfOfFrank2) reported 9 minutes ago

  I live in the GTA and the service for the largest populated area of this country is absolutely mind blowing terrible . @TELUSsupport @TELUS I’ll be leaving soon enough .

• 
  Salman (@salmanesmaili) reported 10 minutes ago

  Hey @TELUS @TELUSsupport Today I spent over 50 minutes on the phone just to add ONE channel to my TV package. It’s 2026. We have AI agents, autonomous vehicles, and instant digital banking. Yet a basic account change still requires nearly an hour with customer service. This isn’t a technology problem—it’s a customer experience problem. Do better. #TelecomMonopoly #LackOfCompetition Cc: @CRTCeng

• 
  james hunter (@HunterJame2258) reported 14 minutes ago

  telus service has gone to sh#t

• 
  ChinoAleman (@chinoalemano) reported 15 minutes ago

  Was it too late to buy $AXTI or $SIVE at $30, after they'd already run 600%? The answer is obvious: no, it wasn't. The people who stayed out "because it had already gone up too much" missed most of the move. Lately people ask me "Is it too late to buy $AMPG"? I haven't sold a single share. And that alone answers the question. Because if I truly believed it was too late to buy, what I'd really be telling you is that it's time to sell. They're the same sentence with a different face. "Too late to buy" and "time to sell" mean exactly the same thing. And I'm not selling. So I can't tell you it's too late without my own actions calling me a liar. Here's what people get backwards. "Late" and "early" feel like they're about the price. About the chart. About whether you caught the move or missed it. They're not. Not for a company at this stage. It comes down to one thing only: whether you trust what the company actually is. Think about AXTI and SIVE. The people who sold or never entered "because it had already run 600%" were staring at the chart, not the business. The ones who held or bought were looking at the thesis. If you trusted the company, $30 was just a stop on a much longer road. If you didn't, you thought it was late, and you'd have thought it was late at any price. Because that's the trap: if you don't trust the company, it was late at $3, it's late at $8, and it'll still feel late at $20. The chart was never your real question. Your real question was always whether you believed in it, just disguised as "timing". So instead of asking me about timing, ask yourself whether you believe the thesis. Let me tell you why I do. This is the only American company commercializing the 64T64R AI-RAN radio, the physical hardware the open AI-RAN future runs on. It's already deployed at Telus, a Tier-1 carrier. It's a Strategic Partner in the DoD-funded Open6G hub, in the top tier next to NVIDIA, Dell and Qualcomm, with its radio already tested alongside NVIDIA's Aerial software. That's not a meme. That's a real position in a layer the US is actively trying to re-shore for national security. Underneath that sits a real business: 48% gross margins, debt-free, revenue growing fast, defense primes and NASA on the customer wall. And stacked on top, for free, genuine optionality in quantum and in space. The kind of upside you don't even pay for at this valuation. I won't insult you by pretending it's risk-free. It isn't. There's customer concentration, there's dilution, there's execution risk. I've said all of it openly. A company is never a sure thing. But "is it too late" was never the question that matters. The question that matters is this: do you understand this company well enough to hold it through the noise, the FUD, the red days, and the people screaming that you're late? Because that conviction is the only thing that decides whether you actually capture the story or get shaken out halfway. So here's my honest answer, the one I can stand behind: It's late if you don't trust the company. It's early if you do. And the only person who can answer which one you are is you. Do the work. Read the filings. Build your own conviction, or don't. But don't outsource it to a chart, and don't outsource it to me. I just know which side I'm on. And I haven't sold a share. Not financial advice. I'm long $AMPG. DYOR. 📡

• 
  ChinoAleman (@chinoalemano) reported 18 minutes ago

  Most of this map is noise to the average investor. But one name is quietly sitting on the layer everything else depends on, and almost nobody sees it. That name is $AMPG. The one that I think will do a parabolic move like $SIVE or $AAOI. Let me tell you the whole story. Look at where it sits: Connectivity & RF. The re-shored, certified domestic alternative for 5G, SATCOM and defense. One name in its lane. Here's why that lane is the one almost nobody is pricing correctly. Look at every other layer on this list. Photonics. Compute. Physical AI. Drones. Space. Energy. Every single one of them, at some point, has to move its signal somewhere. Data has to travel. And the layer that moves it through the air is RF, the radio. It's the connective tissue under the entire map. No radio, nothing else talks to anything. Now the problem that makes this a thesis and not just a product. America does not make its own radios. The companies that build the RF backbone of modern networks are all foreign: Nokia (Finland), Ericsson (Sweden), Samsung (Korea). The Chinese ones, Huawei and ZTE, are banned outright on national-security grounds. So the most powerful country on Earth, about to wire its economy, its defense and its AI into a wireless network, depends on other countries for the physical layer it runs on. That is a strategic vulnerability. Washington knows it. That's the gap $AMPG fills. AmpliTech is the only American company that designs and commercializes a 64T64R Massive MIMO O-RAN radio. That's the highest-capacity radio configuration in the modern stack, and it's the physical hardware that open AI-RAN runs on. Not the only one on Earth, Nokia and Ericsson make them too. The only American one. In a decade defined by re-shoring critical tech, that single word, American, is the whole point. And this isn't a pitch deck. It's already real. It's deployed at Telus, a Tier-1 North American carrier, running on live Open RAN sites alongside Samsung. It's a Strategic Partner in Open6G, the wireless hub funded by the US Department of Defense and run by Northeastern, sitting in the top partner tier right next to NVIDIA, Dell and Qualcomm. Its radio was the physical unit in the world's first open-source Massive MIMO AI-RAN demo, running with NVIDIA's Aerial software. And it was the only American-designed 64T64R radio to pass multi-vendor interoperability at the O-RAN ALLIANCE Global PlugFest. Then look at who shows up on its customer wall: NVIDIA, Amazon, IBM, Boeing, Lockheed Martin, Northrop Grumman, L3Harris, NASA. You do not land defense primes by accident. Those relationships take years of qualification before you're even in the room. That's a moat you can't fake. Now the fundamentals, because a thesis needs a business under it. 48% gross margins, up from 33%. Debt-free. $50M revenue guidance for the year (and they hit their prior guide, they don't have a habit of underdelivering). And managament promised even more. Real backlog, real LOIs. This is a company that already makes money doing this, today, with the radio. And stacked on top, for free, two pieces of optionality. AI-RAN, where towers become intelligent edge nodes, the demo with NVIDIA points at exactly where this goes. And quantum, where AMPG makes the cryogenic amplifiers superconducting quantum computers need for qubit readout (it's delivered proof-of-concept units to names like IBM and Google). I'll be honest about both: optionality, not the core thesis. Cheap call options on top of a real business, not the reason to own it. Here's the honest framing that actually makes this stronger, not weaker. $AMPG is not a chokepoint nobody can replace. AI runs without it. Other radio makers exist. I won't pretend it's irreplaceable, because it isn't. What it is, is the sovereign alternative. The American option in a layer the US increasingly refuses to outsource That's a strategic preference backed by policy and funding, not a technical monopoly. And strategically favored can re-rate a sub-$1B company just as hard as technically indispensable can. And the timing isn't subtle. The US just restricted its most advanced AI models from all foreign nationals, even allies. When a country starts walling off its critical tech from its own friends, it tells you exactly how it's going to treat the physical layer its AI economy runs on. It's going to want that made at home. So in a map full of chokepoints and physical inputs, $AMPG is the layer that moves the signal, re-shored, certified, and American. The screens get the attention. The infrastructure gets the returns. Not financial advice. I'm long $AMPG. DYOR. 📡

• 
  TdotTrucker 🇨🇦 (@TdotTrucker) reported 25 minutes ago

  @TELUS @garymasonglobe Woah. Nothing should take three weeks or more for your Internet to be fixed. That sounds like a problem on your end and you should be making sure that this customer gets Internet immediately even if you have to use another service in the meantime.

• 
  TELUS (@TELUS) reported 30 minutes ago

  @esSpyderMonkey Because TELUS TV+ streams live TV, we are legally bound by CRTC broadcast loudness laws (-24 LUFS), while apps like YouTube master their audio much 'hotter' (-14 LUFS). To fix the gap on Apple TV, try going to Settings > Video and Audio > turn on 'Reduce Loud Sounds'

• 
  M.Brown (@MsMJBrown) reported 30 minutes ago

  @JonFraserTF @TELUS I bailed out of their TV service a year 18 months ago. Terrible service. The phone I switched over to Rogers 6 months ago. Because I have their home service my wireless is $25 a month for the same service as I was paying $120 a month with Telus. Better better customer service.