Telus outages and service status in Prospect Lake, British Columbia
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Prospect Lake, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Prospect Lake, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prospect Lake, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Prospect Lake, British Columbia
The most recent Telus outage reports came from the following cities: Victoria.
| City | Problem Type | Report Time |
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 Victoria
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1 month ago | |
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Victoria
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Phone | 2 months ago |
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Victoria
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TV | 2 months ago |
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Victoria
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TV | 2 months ago |
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Victoria
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TV | 2 months ago |
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Victoria
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Internet | 3 months ago |
Community Discussion
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Telus Issues Reports Near Prospect Lake, British Columbia
Latest outage, problems and issue reports in Prospect Lake and nearby locations:
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Brandon ::1 (@brandonscript) reported from Victoria, British Columbia@cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!
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Tesla Tours (@tesla_tours) reported from Victoria, British Columbia@EmmaCParston @Google People complain that high quality electronic products by companies like Apple and Tesla are overpriced until they waste valuable time on the alternatives. For my part, I’m wishing I’d stayed with Fido & Shaw instead of getting duped into Telus’ marketing-first service-last model
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Anthony Kershaw (@audiophilia) reported from View Royal, British Columbia@TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍
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Ian holt (@holtyny) reported from Brentwood Bay, British Columbia@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Sherry Merriam (@sherryella77) reported from Victoria, British ColumbiaGoing on day 8 & still no email on iPhone. Can’t get any of the old emails I need for this #militarymove What an absolute shit show. Im so mad I could spit nails. The “I’m sorry’s are getting super freaking old. Day 2 with no call back from TELUS even tho Im in queue #telusfail
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michael eso (@mjeso) reported from Sidney, British Columbia@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
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Lloyd Mildon (@LloydMildon) reported from Oak Bay, British ColumbiaOn my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport
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Cheri S (@Cheri_L_S) reported from Victoria, British ColumbiaTelus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport
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Jody Klassen (@bellasugarsega) reported from Langford, British ColumbiaI was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
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Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Bill Perry (@Captnwilly) reported from Sidney, British Columbia@TELUSsupport how do we get Telus technical support to call us at home?
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Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
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Ty_soup (@tysoup) reported from Victoria, British Columbia@telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now
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Barbara Darling (@BarbaraDarlin20) reported from Victoria, British Columbia@MirandaWiebe @TELUS Same here 4 hours and someone was supposed to call me back within 30 minutes twice now and I'm still waiting. Really bad customer service and I started at 730 this morning
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Fully Vaxed Gordie Logan (@GordieLogan) reported from Langford, British ColumbiaOh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.
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Zach (@zaxbux) reported from Victoria, British ColumbiaDoes anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯
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Ian holt (@holtyny) reported from Victoria, British Columbia@TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.
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🇨🇦🏳️🌈 Talia M. Wilson #GenXZeneca 🌈🇺🇸 (@olyfilmgirl) reported from Colwood, British ColumbiaSwitching back to Shaw for internet. Although Telus's website said our service wouldn't change, the guy Drew talked to said we could only get slower internet. So, just waiting for Shaw order to process. And who new self install was a thing?
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Sarah Campden (she, her) (@scampden) reported from Saanich, British ColumbiaI haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj
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Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia@therealjugni @TELUS I can tell you that I was able to fix the issue but no resolve with the original person. It's very sad but we are looking at other options now. We have been a telus customer for over 20 years #shameonyoutelus
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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M.A. - "Losers always whine about their best" (@LayThemBare) reportedHave any of the ISP like Bell or telus spoken against c-22? Or are they onboard with the digital tyranny? Asking because I am going to outright cancel my entire service and go with an VOIP home phone and smoke signals for encryption
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Brady Stead 🇨🇦 (@BradySteady) reported@garymasonglobe @TELUS Horrendous customer service.
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Infokid (@Infokid1Infokid) reported@garymasonglobe @TELUS We had a problem at work on Sunday with Shaw. Resolved in 3 hours. TELUS sucks.
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Rich Peter (@peterli34923561) reported$ASTS --- Japan’s government plans to issue up to ¥1.48 trillion (approximately $912 million) in large-scale public subsidies for a satellite communications project led by Rakuten. Rakuten is a core early investor and strategic partner of ASTS. The two firms are advancing a joint venture (JV) in Japan to secure full regulatory approvals for commercial direct-to-device (D2D) operations. This government subsidy effectively covers ASTS’s Asia network deployment costs head-on, drastically easing market concerns over the company’s cash burn trajectory. The firm successfully launched BlueBirds 8, 9 and 10 in mid-June 2026, and all three satellites are operating smoothly in orbit. Shortly after, ASTS officially announced plans to deploy BlueBirds 11, 12 and 13 in early August 2026. Why the August Launch Matters This batch will carry ultra-large antenna arrays spanning 2,400 square feet. ASTS previously hit a peak download speed of 98.9 Mbps on unmodified consumer smartphones via satellite connectivity; the new August satellites are projected to double this maximum throughput. 1. The World’s First Truly Gap-Free Cellular Network Legacy satellite communications systems including Iridium and early Starlink require custom antennas, ground terminals or dedicated satellite handsets. $ASTS ’s proprietary technology enables billions of existing unmodified 4G/5G smartphones worldwide to connect directly to orbital satellites. The innovation instantly erases all terrestrial coverage dead zones across oceans, deserts and mountainous terrain. 2. Landlord-Style Model Locked In With Global Telecom Giants $ASTS does not compete for end users against carriers like T-Mobile, AT&T and Verizon — instead, it acts as their critical infrastructure ally. The company has executed binding commercial agreements with top-tier global operators: AT&T, Verizon, Japan’s Rakuten, Canada’s Telus and more. These carriers willingly share revenue with ASTS to deliver seamless connectivity to subscribers operating in off-grid regions. This business model pushes customer acquisition costs (CAC) nearly to zero, and will generate massive high-margin recurring cash flow once the full satellite constellation is operational. 3. Ample Cash Runway to Alleviate Cash-Burn Skepticism As of the latest quarterly filing, the company holds $3.5 billion in cash on its balance sheet versus only around $2.9 billion in long-term debt. This robust liquidity provides unconstrained capital to ramp launch contracts and satellite manufacturing through 2026–2027, eliminating near-term risks of dilutive equity offerings or distressed asset sales. Management’s official guidance pins full-year 2026 revenue between $150 million and $200 million, with revenue poised to approach $1 billion in 2027 as the network activates commercially.
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Rob B (@BoppinBobby) reported@TELUS Tsn and CTV 1, basically all the world cup feeds have no signal.
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Alberta fair (@mstewartbittner) reported@telus bad bad bad service , mistreats the elderly and offers no service
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bona fide lover of ladies (@bona_of) reported@SarcasticallyAJ @TSN_Sports @PrimeVideo You need to get iptv. I’ll never go back to telus tv and adding programming packages
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jodi birdsall (@jay_elbee) reported@jodyvance @guyfelicella @TELUS A friend had issues. She said that the equipment was old and somehow there was a glitch that allowed a customer in Alberta to delete their recordings. It was a mess. She eventually switched to Rogers. She’s much happier, cheaper too. I have Rogers. It’s ok. Usually a reboot fixes
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Salty Albertan (@FringedCanuck) reported@RVetts Take a trip to the USA and get a phone plan there. Starlink needs to release a phone to users. Sat phone would be deadly. Telus,Rogers and Bell can eat ****.
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Dave Makay (@MakayDave) reported@Tintie4 @garymasonglobe @TELUS Yeh I switched to Roger’s last fall They are so amazing that many times between Vancouver and Edmonton they had no service including our overnight stay in Valemount.