1. Home
  2. Companies
  3. Telus
  4. Prospect Lake
Telus

Telus outages and service status in Prospect Lake, British Columbia

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Prospect Lake, including 0 direct reports.
  • The most common problems reported in this area mention E-mail.
  • 100% E-mail (100%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Prospect Lake, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prospect Lake, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Prospect Lake, British Columbia

The most recent Telus outage reports came from the following cities: Victoria.

CityProblem TypeReport Time
Victoria E-mail 28 days ago
Victoria Phone 1 month ago
Victoria TV 2 months ago
Victoria TV 2 months ago
Victoria TV 2 months ago
Victoria Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Prospect Lake, British Columbia

Latest outage, problems and issue reports in Prospect Lake and nearby locations:

  • holtyny
    Ian holt (@holtyny) reported from Victoria, British Columbia

    @TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.

  • brandonscript
    Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

  • zaxbux
    Zach (@zaxbux) reported from Victoria, British Columbia

    Does anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯

  • GordieLogan
    Fully Vaxed Gordie Logan (@GordieLogan) reported from Langford, British Columbia

    Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.

  • suestroud
    Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • LloydMildon
    Lloyd Mildon (@LloydMildon) reported from Oak Bay, British Columbia

    On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport

  • suestroud
    Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • critiklthinking
    Derek Lewers (@critiklthinking) reported from Langford, British Columbia

    @EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj

  • RealNealDeal
    H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia

    @p_barbeau @TuraEmanuela @DrKathleenRoss1 Sorry, I have to ask. How does Telus get away with charging service fees to access longitudinal care then? I don't get how they're allowed to do what doctors cannot.

  • Finnegan661
    Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @therealjugni @TELUS I can tell you that I was able to fix the issue but no resolve with the original person. It's very sad but we are looking at other options now. We have been a telus customer for over 20 years #shameonyoutelus

  • sherryella77
    West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported from Colwood, British Columbia

    @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

  • Captnwilly
    Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • hellonature
    Reg Brick (@hellonature) reported from Colwood, British Columbia

    @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

  • RevheidiK
    Revheidi Koschzeck (@RevheidiK) reported from Langford, British Columbia

    How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

  • olyfilmgirl
    🇨🇦🏳️‍🌈 Talia M. Wilson #GenXZeneca 🌈🇺🇸 (@olyfilmgirl) reported from Colwood, British Columbia

    Switching back to Shaw for internet. Although Telus's website said our service wouldn't change, the guy Drew talked to said we could only get slower internet. So, just waiting for Shaw order to process. And who new self install was a thing?

  • BarbaraDarlin20
    Barbara Darling (@BarbaraDarlin20) reported from Victoria, British Columbia

    @MirandaWiebe @TELUS Same here 4 hours and someone was supposed to call me back within 30 minutes twice now and I'm still waiting. Really bad customer service and I started at 730 this morning

  • Tamjam3z
    Tam Jam💲 (@Tamjam3z) reported from Esquimalt, British Columbia

    Why ******** does telus keep calling me at 745pm every night and hanging up? Get real.

  • brandonscript
    Brandon ::1 (@brandonscript) reported from Victoria, British Columbia

    @cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!

  • mrichter37
    Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • JRossfamilymed
    Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia

    @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisParry
    🆒 Chris Parry (@ChrisParry) reported

    @garymasonglobe @TELUS Telus doesn't want your busiess. I use @heybabbl - local, way cheaper, no contracts, service without call centers

  • sck1919
    steviey19 (@sck1919) reported

    @DanielHill71510 @TELUS How were you getting charged for 2.5 years and not notice. Lmfao. At this point you’re an idiot.

  • paul_siddaway
    Paul (@paul_siddaway) reported

    @ColleenEJordan1 @jodyvance @TELUS Thanks for bringing this up … we pay for a Premium Service and getting the services we are paying for is nearly impossible!!!

  • bk1022
    Alexander Grant (@bk1022) reported

    @PsudoMike Okay. Although I guess I'd say there is no longer an incentive to buy hardware from Telus. Telus's best customer retention pricing is still worse than BestBuy, let alone other places.

  • Mattitude80
    Mattitude (@Mattitude80) reported

    @garymasonglobe @TELUS They are the worst I have come across. A few years back it took my countless hours on hold and 6 months of repeated calls to setup a new business land line. It's almost as if their staff get paid by making simple tasks as hard as possible

  • chinoalemano
    ChinoAleman (@chinoalemano) reported

    Why do I compare $AMPG ($0.2B) to $KEEL ($3.5B), $DGXX ($0.6B) and $NBIS ($66B)? Fair question. And the answer is bigger than people think, because AMPG isn't just in the same trend as these. It's actually more diversified than any of them. Let me explain properly. Start with what they share. They're all plays on the same thing: the physical infrastructure of the AI era. Not the models, not the apps. The actual hardware and buildout AI runs on. That's the layer that quietly captures the money while everyone argues about chatbots. $NBIS, $KEEL and $DGXX are neoclouds. They sell AI compute out of data centers. You need somewhere to run all this AI, so they build and rent the GPU infrastructure. Picks and shovels for the cloud side. Here's how I think about $AMPG: same idea, but on the tower instead of the data center. That's what AI-RAN means. The cell tower stops being a dumb relay and becomes an intelligent edge node, computing AI right where the data is created, in real time, because some decisions can't wait for a round-trip to a distant data center. And the tower can't do any of it without a radio. AMPG makes the only American 64T64R Massive MIMO radio that open AI-RAN runs on. If a neocloud is the physical layer of cloud AI, AMPG is the physical layer of edge AI. Honest framing: today a neocloud sells recurring compute and AMPG sells radio hardware, so the analogy is about where this is heading, the tower as the next edge data center, not a claim it's already an identical business. Same megatrend, earlier in its arc. But here's where AMPG actually pulls ahead of a pure neocloud play. It isn't a one-trick bet. While the neoclouds live or die on a single thesis, AMPG has multiple real legs underneath it. ✅ Zero debt. ✅ $20M cash. ✅ $200M market cap. ✅ 48% gross margins. ➟ Leg 1, the revenue engine that exists right now: Telus. AMPG's radio is already deployed at a Tier-1 carrier, and on the last call the COO said they "continue to receive orders against that LOI" and projected Q2 "definitely much higher than Q1.". That's real, recurring, shipping revenue. A lot of these pure AI-infra names are still pre-revenue or burning cash. AMPG is selling product today at 48% gross margins. ➟ Leg 2, space. AMPG makes the low-noise amplifiers that are the "ears" of satellites. It shipped prototypes to a "Fortune 50 satellite systems provider" building a LEO constellation, and the only Fortune 50 doing that is Amazon with Kuiper, which then showed up on AMPG's customer wall. (Honest framing: the wall confirms Amazon as a customer, the LEO link is my deduction, not a disclosed deal.) With SpaceX now public, the whole space sector just got validated, and AMPG is the picks-and-shovels under it. ➟ Leg 3, quantum. AMPG makes the cryogenic amplifiers superconducting quantum computers need for qubit readout, with proof-of-concept units shipped to names like IBM and Google. Optionality, not revenue yet, but real and patented and American. ➟ Leg 4, defense. Lockheed, Northrop, L3Harris, Boeing, NASA on the customer wall. Relationships that take years of qualification to earn. So put it together. AMPG is in the exact same AI-infrastructure megatrend everyone loves the neoclouds for, except it also has real shipping revenue, a Tier-1 carrier ramping, space exposure, quantum optionality, and a defense business, all at a sub-$1B cap, debt-free, with 48% margins. That's the part that breaks the lazy argument. When someone says AMPG "already ran 135%" while cheering NBIS or DGXX up 160-190%, they're judging it by the chart, not the thesis. And on the thesis, AMPG isn't behind these names. It's the same trade, with more legs, earlier, and cheaper. They picked the data center. I'm adding the tower. And the tower happens to also touch space, quantum and defense. Not financial advice. I'm long $AMPG. DYOR. 📡

  • HandsofScars
    TheRooster (@HandsofScars) reported

    @JonFraserTF @TELUS I tried to get a new phone twice in the past year and both times the sales rep made the experience terrible so I simply left.

  • McSwagg3r4
    mc sw@gs (@McSwagg3r4) reported

    @Apple & @TELUS … Why do I pay thousands for your phones, and hundreds per month to get the worst service in the world? My US phone is $30/month and has like $0 dead spots. I’m going to badger my MP & MLA

  • JonFraserTF
    Jon Fraser (@JonFraserTF) reported

    @marconiese @TELUS I didn't fall for anything. I weighed the options and at the time it worked for me. My company wouldn't reimburse me for a new phone outright, but they had not issue with the lease.

  • JordanLevitt2
    Jordan Levitt (@JordanLevitt2) reported

    @JonFraserTF @TELUS The problem is that you will not get better customer service from Bell or Rogers... Been through all of them.