Telus

Telus Outage Report in Saanich, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saanich, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saanich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saanich, British Columbia 01/11/2026 18:40

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Saanich, British Columbia

The most recent Telus outage reports came from the following cities: Victoria and Sidney.

Loading map, please wait...
City Problem Type Report Time
CanadaVictoria Wi-fi
CanadaSidney E-mail
CanadaSidney Internet
CanadaVictoria Internet
CanadaVictoria Internet
CanadaVictoria Internet

Community Discussion

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Telus Issues Reports Near Saanich, British Columbia

Latest outage, problems and issue reports in Saanich and nearby locations:

  • LloydMildon Lloyd Mildon (@LloydMildon) reported from Oak Bay, British Columbia

    On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport

  • Tamjam3z Tam Jam💲 (@Tamjam3z) reported from Esquimalt, British Columbia

    Why ******** does telus keep calling me at 745pm every night and hanging up? Get real.

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • bellasugarsega Jody Klassen (@bellasugarsega) reported from Langford, British Columbia

    I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

  • GordieLogan Fully Vaxed Gordie Logan (@GordieLogan) reported from Langford, British Columbia

    Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.

  • zaxbux Zach (@zaxbux) reported from Victoria, British Columbia

    Does anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯

  • RevheidiK Revheidi Koschzeck (@RevheidiK) reported from Langford, British Columbia

    How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

  • brandonscript Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

  • brandonscript Brandon ::1 (@brandonscript) reported from Victoria, British Columbia

    @cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!

  • RealNealDeal H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia

    @p_barbeau @TuraEmanuela @DrKathleenRoss1 Sorry, I have to ask. How does Telus get away with charging service fees to access longitudinal care then? I don't get how they're allowed to do what doctors cannot.

  • audiophilia Anthony Kershaw (@audiophilia) reported from View Royal, British Columbia

    @TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • olyfilmgirl 🇨🇦🏳️‍🌈 Talia M. Wilson #GenXZeneca 🌈🇺🇸 (@olyfilmgirl) reported from Colwood, British Columbia

    Switching back to Shaw for internet. Although Telus's website said our service wouldn't change, the guy Drew talked to said we could only get slower internet. So, just waiting for Shaw order to process. And who new self install was a thing?

  • sherryella77 West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported from Colwood, British Columbia

    @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

  • RealNealDeal H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia

    @dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • Cheri_L_S Cheri S (@Cheri_L_S) reported from Victoria, British Columbia

    Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport

  • JRossfamilymed Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia

    @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

  • hellonature Reg Brick (@hellonature) reported from Colwood, British Columbia

    @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • hockeyparent201 hockeymom (@hockeyparent201) reported

    @ThymelessC @IceCold_Country @TELUSsupport Tried to do that to me too, when they never fixed the problem in the first place only upgraded the house service to fiber optics. I don’t use telus tv

  • violettoronto E.V.E (@violettoronto) reported

    I hate @TELUS soooo much! My goodnesss!!!!🤬🤬🤬 @TELUSsupport y’all need to do better and stop cheating the people! Nah! I never complain but damn!!!

  • peteclarke1971 Pete Clarke (@peteclarke1971) reported

    @TELUS now six months of trying to get a security system install. Hundreds of hours wasted, two long journeys for supposed installations when engineers simply didn’t show up. No explanations. No apologies. A level of stress caused you couldn’t possibly imagine. Help me!!!?

  • hockeyparent201 hockeymom (@hockeyparent201) reported

    @IceCold_Country @TELUSsupport The last 1 tried to charge me for a service call until I complained that when I called the 1 time to have it fixed they decided to “upgrade” my service to fiber optics for free in case I wanted to use telus tv. Never did fix the phone.

  • NohBodhi Noh, Bodhi (@NohBodhi) reported

    @AlexCosh_ @_llebrun Some years ago Telus farmed out most of its call centers to countries where they didn't have to pay them as much as here in Canada. A couple of years later they ran an ad campaign about keeping Canadian jobs in Canada. Telus sucks!

  • avnigaji Avni Gajiwala (@avnigaji) reported

    Yo @TELUS how do you guys stay in Business, your business service is downright outrageous to deal with.

  • hockeyparent201 hockeymom (@hockeyparent201) reported

    @IceCold_Country @ThymelessC @TELUSsupport That happened to me in a way, Telus was upgrading the neighbourhood to fiber optics and said they would install for free in case i ever wanted to switch. Didn’t even fix the problem with the phone line which is what they were called for in the first place

  • ms_hotelcali ms.hotelcalifornia (@ms_hotelcali) reported

    @TELUSsupport My experience with ADT has been a 7 month nightmare of no one caring or helping or calling me back. After 30 years of being a loyal customer, ADT/Telus has treated me like garbage! @ADT

  • jillmarcil Jill Marcil (@jillmarcil) reported

    @TELUS @TELUSsupport my email disappeared 3 days ago, without warning, and it has yet to be recovered. Brutal customer service yet again

  • ms_hotelcali ms.hotelcalifornia (@ms_hotelcali) reported

    @TELUSsupport @ADT My experience with Telus/ADT has been a 7 month nightmare of no one caring or helping or calling me back. After 30 years of being a loyal customer, ADT has treated me like garbage!