Telus Outage Report in Saanich, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Saanich, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saanich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 04: Problems at Telus
Telus is having issues since 03:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (44%)
-
Phone (30%)
-
Wi-fi (9%)
-
TV (7%)
-
E-mail (5%)
-
Total Blackout (5%)
Live Outage Map Near Saanich, British Columbia
The most recent Telus outage reports came from the following cities: Victoria and Sidney.
| City | Problem Type | Report Time |
|---|---|---|
 Victoria |
Phone | |
| Victoria |
Internet | |
| Victoria |
Internet | |
| Victoria |
TV | |
| Sidney |
Internet | |
| Victoria |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Saanich, British Columbia
Latest outage, problems and issue reports in Saanich and nearby locations:
-
Sarah Campden (she, her)
(@scampden) reported
from
Saanich, British Columbia
I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj
-
Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
-
Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus
-
Brandon Rylow
(@brandonscript) reported
from
Saanich, British Columbia
I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.
-
Jennifer Ross
(@JRossfamilymed) reported
from
Prospect Lake, British Columbia
@DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?
-
Revheidi Koschzeck
(@RevheidiK) reported
from
Langford, British Columbia
How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense
-
Cheri S
(@Cheri_L_S) reported
from
Victoria, British Columbia
Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport
-
Reg Brick
(@hellonature) reported
from
Colwood, British Columbia
@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.
-
Tam Jam💲
(@Tamjam3z) reported
from
Esquimalt, British Columbia
Why ******** does telus keep calling me at 745pm every night and hanging up? Get real.
-
Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
-
🇨🇦🏳️🌈 Talia M. Wilson #GenXZeneca 🌈🇺🇸
(@olyfilmgirl) reported
from
Colwood, British Columbia
Switching back to Shaw for internet. Although Telus's website said our service wouldn't change, the guy Drew talked to said we could only get slower internet. So, just waiting for Shaw order to process. And who new self install was a thing?
-
Christiane Sadeler
(@ChrisSadeler) reported
from
Saanich, British Columbia
@TELUS you may want to check Twitter for comments on @koodo. Or check the @koodo community board. A lot of upset people for terrible service. One more try from me to get the money due to me and my next move is CRTC. #unbelievable corporate arrogance and inaptitude.
-
Brent Smithurst
(@brentsmi) reported
from
Colwood, British Columbia
All I want for Christmas is more than one bar (at best) of cel service in Royal Bay. Get it together, @TELUS /@Bell. I’ll switch to @rogers if they’ll do something about this. 2.5 years of this is ridiculous!
-
Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately
-
Fully Vaxed Gordie Logan
(@GordieLogan) reported
from
Langford, British Columbia
Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.
-
Jody Klassen
(@bellasugarsega) reported
from
Langford, British Columbia
I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
-
H. Neal Cropper
(@RealNealDeal) reported
from
Metchosin, British Columbia
@p_barbeau @TuraEmanuela @DrKathleenRoss1 Sorry, I have to ask. How does Telus get away with charging service fees to access longitudinal care then? I don't get how they're allowed to do what doctors cannot.
-
Zach
(@zaxbux) reported
from
Victoria, British Columbia
Does anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯
-
H. Neal Cropper
(@RealNealDeal) reported
from
Metchosin, British Columbia
@dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.
-
Lloyd Mildon
(@LloydMildon) reported
from
Oak Bay, British Columbia
On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Heath O'Neill
(@HeathONeill) reported
@NL_Killick @rbrtmllr But......if all lines are in use with Bell subscribers, the Telus calls will get a busy signal. I sold Telus phones in a previous life and it was an issue more then we hoped.
-
LifestyleDigs
(@TheLifestyleDig) reported
Why is @TELUS censoring their customers during Global BC news on the E-Comm 911 emergency call delays? What does Telus not want us to know?
-
❄ BrrBaker 🥶
(@ToddGBaker) reported
@rbrtmllr My work phone is Telus and zero issues. Dont think theres issues with billing either.
-
Andrew 🇨🇦❤🇵🇸🎃
(@xAVKOx) reported
There is literally no postseason baseball on my TV today. WTF! #Telus #Mlb #MLBPostseason
-
daniel
(@daniel90253020) reported
@TELUS @TELUSsupport Too bad you don't with long time customers
-
Serfs Up
(@serfsuppandemic) reported
@EveryAlbertan @allisonjade Same here with Telus support. I was mortified as soon as it was out of my mouth but really, the guy fixed a persisent billing issue. I DID love him!
-
Ducky
(@Kills17) reported
@jkbha Wish I could watch it. Telus TV doesn’t have **** on
-
Linda L Sear AKA 'Kat Mom'
(@kittykat4512) reported
And until his Justice League cartoon movie is over, no point in watching anything, so I've got 'Scaredy Cats' on Telus (channel 10) that I'm watching, as there's no point in trying to get into something when his stupid movie is just gonna drown what I watch out anyway.
-
Yaroslav Gavrilov
(@appletester_rus) reported
The proposed restrictions will be quite strict. For example, at Pearson International Airport in Toronto, the federal government will ban the use of 5G base stations in a vast area around the runways themselves, as a result of which there will be no 5G service in the area. Telus
-
Darryl J. Woytkiw
(@RantingCanadian) reported
@FreedomMobile Problem isi would never pay what you charge for services given your poor coverage and unreliable services About 6 people I work with are with you and I was years ago Dropped calls even in the city, poor service and hardly work out site the City Virgin Bell Telus and Rogers work