Telus

Telus Outage in Saanich, British Columbia

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

 No problems detected at Telus

Telus problems in the last 24 hours in Saanich, British Columbia

Telus Outage Chart in Saanich, British Columbia 10/22/2020 02:50

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 63.17% Internet
  • Phone 15.42% Phone
  • TV 9.64% TV
  • E-mail 5.35% E-mail
  • Wi-fi 3.43% Wi-fi
  • Total Blackout 3.00% Total Blackout

Telus Outage Map Near Saanich, British Columbia

The most recent outage reports and issues originated from Victoria, North Saanich, Sidney, Saanichton and View Royal.

CanadaVictoria TV
CanadaNorth Saanich TV
CanadaVictoria Wi-fi
CanadaSidney TV
CanadaNorth Saanich Internet
CanadaSaanichton Phone

Telus in Saanich, British Columbia Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telus Issues Reports Near Saanich, British Columbia

Latest outage, problems and issue reports in Saanich and nearby locations:
  • audiophilia Anthony Kershaw (@audiophilia) reported from View Royal, British Columbia

    @TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍

  • sherryella77 West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported from Colwood, British Columbia

    @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • brandonscript Brandon ::1 (@brandonscript) reported from Victoria, British Columbia

    @cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • tysoup Ty_soup (@tysoup) reported from Victoria, British Columbia

    @telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now

  • BarbaraDarlin20 Barbara Darling (@BarbaraDarlin20) reported from Victoria, British Columbia

    @MirandaWiebe @TELUS Same here 4 hours and someone was supposed to call me back within 30 minutes twice now and I'm still waiting. Really bad customer service and I started at 730 this morning

  • sherryella77 Sherry Merriam (@sherryella77) reported from Victoria, British Columbia

    Going on day 8 & still no email on iPhone. Can’t get any of the old emails I need for this #militarymove What an absolute shit show. Im so mad I could spit nails. The “I’m sorry’s are getting super freaking old. Day 2 with no call back from TELUS even tho Im in queue #telusfail

  • vicmomdoc Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

  • holtyny Ian holt (@holtyny) reported from Victoria, British Columbia

    @TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • tesla_tours Tesla Tours (@tesla_tours) reported from Victoria, British Columbia

    @EmmaCParston @Google People complain that high quality electronic products by companies like Apple and Tesla are overpriced until they waste valuable time on the alternatives. For my part, I’m wishing I’d stayed with Fido & Shaw instead of getting duped into Telus’ marketing-first service-last model

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • critiklthinking Derek Lewers (@critiklthinking) reported from Langford, British Columbia

    @EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj

  • canukgenie Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

Telus Issues Reports

Latest outage, problems and issue reports in social media:
  • bvrning the cure - disintegration (@bvrning) reported

    I’m actually considering switching phone companies. I’ve been with freedom for a few years bc I had bad credit, but now the bad service is starting to bother me. Taking suggestions for anything but Telus bell and Rogers. Bills that actually stay under $60!

  • VE7ZBG Brandon Gowdridge 🇨🇦 (@VE7ZBG) reported

    I am subscribed to Crave, Movies + HBO & Starz through Telus, however, when I login to Crave services using my Telus account, I get a "not subscribed" error. This started yesterday and is happening across devices. (Can't troubleshoot now; going to bed.) @CraveHelp @TELUSsupport

  • Mrolson74 Mike Olson (@Mrolson74) reported from Chilliwack, British Columbia

    OK @TELUS I have to say that this is becoming old. I would love to watch the #WorldSeries2020 but I continue to get a choppy picture. Rebooting has not solved my problem and when the tech was here we thought the problem was solved. It is not. And this has been going on a week

  • SuzeSusieDee Suze Dee (@SuzeSusieDee) reported

    @_cocobella @Novusnow Who is reliable? I’m sick of the many many problems with a Shaw over the years. Telus was worse.

  • dreamcgowan dreamcg (@dreamcgowan) reported

    @TELUSsupport Is there a reason the wait time for tech support 1+ hr? Second time this week calling, was told there might be an “outage” in my neighbourhood, so I’m expected to pay for cable I haven’t been able to use in 3 wks by hoping the box works? I like Telus but that sucks

  • DJRaz_Music Raz_Music (@DJRaz_Music) reported

    @TELUS @TELUSsupport Never mind my request - but I now have a complaint of the initial callback person . I shall be reaching out to the executive office.

  • CindyLouAndrew Cindy Andrew (@CindyLouAndrew) reported

    @CraveCanada @TELUSsupport Trying to watch crave on my device and sign in through my telus provider option account. I'm in a constant loop. Can't find any online support or chat.

  • DJRaz_Music Raz_Music (@DJRaz_Music) reported

    @TELUS @TELUSsupport OK support team.. It's time I get some proper support! Apparently your callback service has people from another country call me back, then they put me on HOLD for over 30 minutes? - NOT what I need. So kindly PLEASE get a hold of me ASAP thank you!

  • CreatEveInVan Barbara Borchardt (@CreatEveInVan) reported

    @TELUSsupport Your teams need to be able to communicate. Forever on hold to try & get your error resolved. You have cut my internet & home phone. Error by Telus. Your teams not talking. Service has dropped to an all time low.

  • DrCartwrong DrCartwrong (@DrCartwrong) reported

    @TELUSsupport hey, I can't even get a hold of you to pay my first bill for telus hub internet. Would love to actually be able to talk to a human. Got a hold of one and said they would get the right person to call me back, never did