1. Home
  2. Companies
  3. Telus
  4. Saanich
Telus

Telus outages and service status in Saanich, British Columbia

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Saanich, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saanich, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saanich, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Saanich, British Columbia

The most recent Telus outage reports came from the following cities: Victoria.

CityProblem TypeReport Time
Victoria E-mail 1 month ago
Victoria Phone 2 months ago
Victoria TV 2 months ago
Victoria TV 2 months ago
Victoria TV 3 months ago
Victoria Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Saanich, British Columbia

Latest outage, problems and issue reports in Saanich and nearby locations:

  • audiophilia
    Anthony Kershaw (@audiophilia) reported from View Royal, British Columbia

    @TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍

  • Tamjam3z
    Tam Jam💲 (@Tamjam3z) reported from Esquimalt, British Columbia

    Why ******** does telus keep calling me at 745pm every night and hanging up? Get real.

  • olyfilmgirl
    🇨🇦🏳️‍🌈 Talia M. Wilson #GenXZeneca 🌈🇺🇸 (@olyfilmgirl) reported from Colwood, British Columbia

    Switching back to Shaw for internet. Although Telus's website said our service wouldn't change, the guy Drew talked to said we could only get slower internet. So, just waiting for Shaw order to process. And who new self install was a thing?

  • Cheri_L_S
    Cheri S (@Cheri_L_S) reported from Victoria, British Columbia

    Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport

  • canukgenie
    Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

  • LloydMildon
    Lloyd Mildon (@LloydMildon) reported from Oak Bay, British Columbia

    On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport

  • tessvanstraaten
    Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • tesla_tours
    Tesla Tours (@tesla_tours) reported from Victoria, British Columbia

    @EmmaCParston @Google People complain that high quality electronic products by companies like Apple and Tesla are overpriced until they waste valuable time on the alternatives. For my part, I’m wishing I’d stayed with Fido & Shaw instead of getting duped into Telus’ marketing-first service-last model

  • brandonscript
    Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

  • sherryella77
    West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported from Colwood, British Columbia

    @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

  • brentsmi
    Brent Smithurst (@brentsmi) reported from Colwood, British Columbia

    All I want for Christmas is more than one bar (at best) of cel service in Royal Bay. Get it together, @TELUS /@Bell. I’ll switch to @rogers if they’ll do something about this. 2.5 years of this is ridiculous!

  • holtyny
    Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • RealNealDeal
    H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia

    @dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.

  • Captnwilly
    Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • GordieLogan
    Fully Vaxed Gordie Logan (@GordieLogan) reported from Langford, British Columbia

    Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.

  • sherryella77
    Sherry Merriam (@sherryella77) reported from Victoria, British Columbia

    Going on day 8 & still no email on iPhone. Can’t get any of the old emails I need for this #militarymove What an absolute shit show. Im so mad I could spit nails. The “I’m sorry’s are getting super freaking old. Day 2 with no call back from TELUS even tho Im in queue #telusfail

  • Finnegan661
    Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately

  • mrichter37
    Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • mjeso
    michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • RealNealDeal
    H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia

    @p_barbeau @TuraEmanuela @DrKathleenRoss1 Sorry, I have to ask. How does Telus get away with charging service fees to access longitudinal care then? I don't get how they're allowed to do what doctors cannot.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • stureferee
    S Murray (@stureferee) reported

    @TSN_Sports @TELUS what is wrong with tbe CFL broadcast Sound is crap

  • EhrmantrautCap_
    Ehrmantraut Capital (@EhrmantrautCap_) reported

    AmpliTech Group $AMPG (only ~$178 million market cap): - Confirmed to be supplying $AMZN and $VSAT for SATCOM equipment - Confirmed to be supplying cryogenic LNAs to $IBM and $GOOG for their quantum computing R&D - Has $NVDA as a customer for the AI-RAN project, with NVIDIA's AI Aerial software using AmpliTech's proprietary 64T64R Massive MIMO radio units - Has TELUS as their customer, who has already exceeded the LOI of $40 million by $5-7 million according to the CEO - Is projected to generate $50 million revenue in 2026 as per management's guidance - Gross margin of 48% in Q1 and expected to improve further in the coming years - 25-30% CAGR in the upcoming 5 years, possibly higher than 30% Truly a gem. Still comfortably holding.

  • ouanling
    Ser ouanling, altcoindawg - ตกงาน life. (@ouanling) reported

    @cremieuxrecueil I work in group retirement savings. When I was a phone agent most of my calls was about withdrawals. 90% of official complaints was 50 or 60yos with 50k to 80k ( CAD so worthless) trying to scam their way out of a locked in plan. For total garbage like I wanna renovate a bedroom. We handle Telus which is the biggest Télécom, lots of cash. These fking retards making 120k+ get laid off and they call the next day to unlock their locked in plan for financial difficulty. If they manage, the gov will totally rek them because u need projected 30k or less for 12 months. Even if these guys don't work the rest of the year, they're already over. Or we had constantly people retiring early and they'd take out 5k a day to pay only 10% tax. Some up to 100k. Like Jesus retard you're gonna have to pay 40k at tax season. I handle the security now and I see these types every single day.

  • RobbieMann77
    Robbie Mann 🇨🇦 (@RobbieMann77) reported

    @FriedgeHNIC @Altonervative Sportsnet subscriptions will be cancelled for most:- I’m not paying for 24/7 services for Toronto:- thank god my cell phone network is Telus! As mentioned Elliotte, all these good people, lost jobs today will have the resilience to go ahead with other alternatives to move ahead.

  • The_Dumbening
    F-Word Scissorhands (@The_Dumbening) reported

    @RyanNPike **** @Rogers. Cancel your Sportsnet subscription. Switch your cable and internet to telus. They buy out MLSE and then start stripping the rest of Canada? Hope you like "All leafs, all the time!".

  • jisun_e
    e.j. 🕯️| 🇨🇦🇰🇷 | ⚽️🏒🏀🏉❤️ (@jisun_e) reported

    until the day i die i am never going to use TELUS for anything ever. i've been dealing with an insane amount of nonsense for my parents' business for the past 5 weeks and all i get is astronomical bills and no service. ******* useless ***** and i despise them.

  • bijboutique1
    bijboutique (@bijboutique1) reported

    @TELUSsupport @TELUS your tech support is GARBAGE! Refusal to fix my service. Trying to FORCE ME to buy fiber optic. **** OFF I AM NOT BUYING FIBER OPTIC. COME FIX MY LAWN FIRST!

  • LizardPiou43950
    zwackattack1975 (@LizardPiou43950) reported

    @akarndt @Sportsnet Telus sucks

  • bhavykhaneja
    भव्य खनेजा (@bhavykhaneja) reported

    @TELUSsupport @TELUS I'm disappointed with my experience. I was charged/contracted for services that I believe were misrepresented. I've tried resolving this through customer service without success. I'd like someone from TELUS to review my case and provide a fair resolution.

  • bijboutique1
    bijboutique (@bijboutique1) reported

    @TELUSsupport @TELUS cable is still A mess.Going 2 address it or just ignore upset customers and hope they continue to give you their business. @Rogers can you provide cable that doesn’t continually cut out and internet that actually works? And do this without ripping up my lawn?