Telus Outage Report in Saanich, British Columbia

Problems in the last 24 hours in Saanich, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saanich, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Saanich, British Columbia

The most recent Telus outage reports came from the following cities: Victoria, and Sidney.

City	Problem Type	Report Time
Victoria	Internet	9 days ago
Victoria	Internet	9 days ago
Victoria	E-mail	10 days ago
Sidney	Internet	12 days ago
Victoria	TV	20 days ago
Victoria	Internet	25 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Saanich, British Columbia

Latest outage, problems and issue reports in Saanich and nearby locations:

• 
  H. Neal Cropper (@RealNealDeal) reported 4 minutes ago from Metchosin, British Columbia

  @dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.

• 
  Revheidi Koschzeck (@RevheidiK) reported 15 minutes ago from Langford, British Columbia

  How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

• 
  Brandon Rylow (@brandonscript) reported 16 minutes ago from Saanich, British Columbia

  I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

• 
  🇨🇦🏳️‍🌈 Talia M. Wilson #GenXZeneca 🌈🇺🇸 (@olyfilmgirl) reported 17 minutes ago from Colwood, British Columbia

  Switching back to Shaw for internet. Although Telus's website said our service wouldn't change, the guy Drew talked to said we could only get slower internet. So, just waiting for Shaw order to process. And who new self install was a thing?

• 
  Fully Vaxed Gordie Logan (@GordieLogan) reported 22 minutes ago from Langford, British Columbia

  Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.

• 
  Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported 22 minutes ago from Central Saanich, British Columbia

  @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

• 
  Reg Brick (@hellonature) reported 22 minutes ago from Colwood, British Columbia

  @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

• 
  H. Neal Cropper (@RealNealDeal) reported 23 minutes ago from Metchosin, British Columbia

  @p_barbeau @TuraEmanuela @DrKathleenRoss1 Sorry, I have to ask. How does Telus get away with charging service fees to access longitudinal care then? I don't get how they're allowed to do what doctors cannot.

• 
  Zach (@zaxbux) reported 23 minutes ago from Victoria, British Columbia

  Does anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯

• 
  Lloyd Mildon (@LloydMildon) reported 25 minutes ago from Oak Bay, British Columbia

  On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport

• 
  Finnegan66🍀 (@Finnegan661) reported 32 minutes ago from Sidney, British Columbia

  @TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus

• 
  Anthony Kershaw (@audiophilia) reported 36 minutes ago from View Royal, British Columbia

  @TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍

• 
  Jody Klassen (@bellasugarsega) reported 37 minutes ago from Langford, British Columbia

  I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

• 
  Tam Jam💲 (@Tamjam3z) reported 40 minutes ago from Esquimalt, British Columbia

  Why ******** does telus keep calling me at 745pm every night and hanging up? Get real.

• 
  Jennifer Ross (@JRossfamilymed) reported 40 minutes ago from Prospect Lake, British Columbia

  @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

• 
  Christiane Sadeler (@ChrisSadeler) reported 44 minutes ago from Saanich, British Columbia

  @TELUS you may want to check Twitter for comments on @koodo. Or check the @koodo community board. A lot of upset people for terrible service. One more try from me to get the money due to me and my next move is CRTC. #unbelievable corporate arrogance and inaptitude.

• 
  West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported 47 minutes ago from Colwood, British Columbia

  @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

• 
  Cheri S (@Cheri_L_S) reported 50 minutes ago from Victoria, British Columbia

  Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport

• 
  Sarah Campden (she, her) (@scampden) reported 55 minutes ago from Saanich, British Columbia

  I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj

• 
  Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported 59 minutes ago from Central Saanich, British Columbia

  @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Commissioner Miner (@fanCRTCProfling) reported 4 minutes ago

  @computra @peternowak @privacylawyer What just happened with Start, Altima, Bell, Telus and Distributel with your sensitive info flying around is exactly what is going to happen to your sensitive health information as companies are bought & sold. Your privacy regulator couldn't give a damn. I'd file a complaint.

• 
  Commissioner Miner (@fanCRTCProfling) reported 5 minutes ago

  @ClutchMark Your words is what I see as the biggest issue. People are indeed paying more out of pocket to Support creatures like this, but then it turns out it was, *apparently*, BS. Owned by Telus. Would someone in their right mind leave Telus/Rogers & pay more to be with Telus/Rogers?

• 
  Commissioner Miner (@fanCRTCProfling) reported 9 minutes ago

  @peternowak Way I see it, TSI (maybe with help of Open Media) needs to drive who owns distributel, Vmedia, Acanac etc. As it is people don't know Koodo is Telus. Makes a good marketing campaign for TSI, IMO.

• 
  Foxon Silverfur (@FoxonSilverfur) reported 11 minutes ago

  Was blaming my internet on the ****** weather lately because of multiple feet of snow falling, and then an outage that happened. Turns out it's just my router erroring out and needs to be replaced. Least replacements are free even if a tech comes out. Still better than Telus.

• 
  GuyOn2Wheelz (@GuyOn2Wheelz) reported 18 minutes ago

  @jpappone @TELUSsupport I ment sell, but that's messed. I have actually been with Telus for the last 7 years or so but never bought a phone rather did the 2 year return plan. Koodo is owned by telus I believe and I'm sure you can buy the same phone out right from them.

• 
  Commissioner Miner (@fanCRTCProfling) reported 19 minutes ago

  Now I question if the Internet Society is just a lip-flapper for Telus and incumbents as well for an outcome, just like CNOC. #CRTC Trust has been broken and there is no going back. CNOC did damage.

• 
  Commissioner Miner (@fanCRTCProfling) reported 20 minutes ago

  Basically we have Bell, Videotron, rogers & Telus paying CNOC for #CRTC regulatory filings, hidden for a ~ year. People supposed to trust CNOC ever again as if they represent & are a voice for "independent internet service providers". They are lip flappers for incumbents.

• 
  Commissioner Miner (@fanCRTCProfling) reported 21 minutes ago

  The suckers who left Telus & went to a wholesaler, Surprise! Telus used deceptive means to trick u into thinking you left them. You never did, nor did your wallet, nor did your sensitive data. #CRTC CNOC was part of the deception as well. Wholesale are slimy used car salesmen.

• 
  Win64/Squirrel.A ☂️🐿️ (@Ratcicle) reported 22 minutes ago

  @peternowak So, Is this means Telus will be able to expand its fixed broadband service outside BC and Alberta?

• 
  Commissioner Miner (@fanCRTCProfling) reported 25 minutes ago

  How do we know Teksavvy isn't flapping it's lips for Bell & Telus for an outcome? I see this now as no diff than CNOC, which I will never trust again. Maybe TSI is just flapping lips for Telus who wanted Globalive to have it. Very possible. Wholesale is all deception #CRTC