Telus outages and service status in Saanich, British Columbia
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Saanich, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Saanich, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saanich, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Saanich, British Columbia
The most recent Telus outage reports came from the following cities: Victoria.
| City | Problem Type | Report Time |
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 Victoria
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2 months ago | |
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Victoria
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Phone | 2 months ago |
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Victoria
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TV | 3 months ago |
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Victoria
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TV | 3 months ago |
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Victoria
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TV | 3 months ago |
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Victoria
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Internet | 4 months ago |
Community Discussion
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Telus Issues Reports Near Saanich, British Columbia
Latest outage, problems and issue reports in Saanich and nearby locations:
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Zach (@zaxbux) reported from Victoria, British ColumbiaDoes anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯
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Cheri S (@Cheri_L_S) reported from Victoria, British ColumbiaTelus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport
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Lloyd Mildon (@LloydMildon) reported from Oak Bay, British ColumbiaOn my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport
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Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia@therealjugni @TELUS I can tell you that I was able to fix the issue but no resolve with the original person. It's very sad but we are looking at other options now. We have been a telus customer for over 20 years #shameonyoutelus
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Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Penny Holt (@canukgenie) reported from Saanich, British Columbia@gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.
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Ian holt (@holtyny) reported from Victoria, British Columbia@TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.
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Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
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Reg Brick (@hellonature) reported from Colwood, British Columbia@BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.
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Brandon ::1 (@brandonscript) reported from Victoria, British Columbia@cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!
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H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia@dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.
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West Coast Coco Mermaid 🧜🏾♀️ (@sherryella77) reported from Colwood, British Columbia@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
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Bill Perry (@Captnwilly) reported from Sidney, British Columbia@TELUSsupport how do we get Telus technical support to call us at home?
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Tesla Tours (@tesla_tours) reported from Victoria, British Columbia@EmmaCParston @Google People complain that high quality electronic products by companies like Apple and Tesla are overpriced until they waste valuable time on the alternatives. For my part, I’m wishing I’d stayed with Fido & Shaw instead of getting duped into Telus’ marketing-first service-last model
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Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia@DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?
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Tam Jam💲 (@Tamjam3z) reported from Esquimalt, British ColumbiaWhy ******** does telus keep calling me at 745pm every night and hanging up? Get real.
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michael eso (@mjeso) reported from Sidney, British Columbia@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
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Revheidi Koschzeck (@RevheidiK) reported from Langford, British ColumbiaHow is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense
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Brent Smithurst (@brentsmi) reported from Colwood, British ColumbiaAll I want for Christmas is more than one bar (at best) of cel service in Royal Bay. Get it together, @TELUS /@Bell. I’ll switch to @rogers if they’ll do something about this. 2.5 years of this is ridiculous!
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Fully Vaxed Gordie Logan (@GordieLogan) reported from Langford, British ColumbiaOh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Sorry Eh 🇨🇦 🐜 (@cdnsorryeh) reported@canmericanized @Rogers @CRTCeng try Bell, then Telus etc. They are relentless. If anyone ever calls claiming to be a company (utilities, bank etc), never call back the number they give you. Look at your bill or card & call that number. 2/2
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Sam Hauck (@Sam_WineTeacher) reported@TELUSsupport No, thank you. We still have Telus for our phones but finally dumped them after a couple of months of extremely frustrating lack of service and support (HOURS) on the phone trying to rectify several price increases and later, cancelling services yet still being billed!!
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🇨🇦🍁 (@kniffy24) reportedTelus Med access, can your customer service at least pick up calls? This is becoming more of an issue now and it’s not great pushing clinic times without explanation as to why! @TELUS @TELUSsupport
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भव्य खनेजा (@bhavykhaneja) reported@TELUS The service was canceled 3 months ago and i got charged with $6.78 and got no refund of $15.68 the account have no number this is ridiculous.
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RouziM (@rouzi_mrouz) reported@tsxman This will be show me story. Can CEO with deep banking experience monetize Telus Health ? Can they sell their real estate to pay down debt? Can they sell their copper ? There will be little catalyst on the revenue side so they need to become a lot more efficient.
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Finn Stockinger (@FinnStockinger) reportedIs the telecom sector about to trigger a massive investment supercycle? Nokia ($NOK) just dropped a bombshell by launching the industry’s first AI-native RAN platform, but this isn't just another isolated corporate press release. Yesterday's Q2 2026 earnings from Ericsson ($ERIC) and rapid shifts from major network operators confirm that the global telecom infrastructure Capex is undergoing a historic transformation. The smart money is quietly connecting some highly lucrative, asymmetric dots. 👇 1. What is AI-RAN & Why Does It Matter? Traditional Radio Access Networks (RAN) rely on incredibly expensive, rigid, proprietary hardware. AI-RAN virtualizes this entire architecture into software. Cell towers essentially become agile, edge-computing micro-datacenters. The hardware doesn't just route your calls; it processes AI workloads on the fly. The mastermind behind this is NVIDIA ($NVDA) and the AI-RAN Alliance (which unites NVIDIA, Nokia, Ericsson, SoftBank, and T-Mobile). Their goal? Push GPU-accelerated computing into every base station. Nokia claims this software-led, accelerated shift will boost spectral efficiency by 20% immediately, with a roadmap to >100% by 2028. For debt-laden operators, this means doubling network capacity without buying more multi-billion-dollar spectrum or replacing physical towers. 2. From Slides to Capex: What Ericsson's Q2 Earnings Just Confirmed We are officially moving past the "proof of concept" phase. Just yesterday, during Ericsson’s Q2 earnings call, outgoing CEO Börje Ekholm explicitly stated: "The next phase of AI is going to benefit our industry quite substantially... especially as physical AI develops." To fund this massive transition and offset inflationary hardware parts, Ericsson is actively raising prices on legacy contracts, paving the way for AI-RAN standard deployments. Global tier-1 carriers are already jumping in: > SK Telecom $SKM (South Korea) is launching a massive national AI-RAN pilot to test real-world physical AI applications (like automated factory robots and drone sensing). > T-Mobile US has partnered with NVIDIA, Ericsson, and Nokia to launch a Joint AI-RAN Innovation Center to standardize this tech in the US. > Telus (Canada) is deploying AI-powered network controllers to optimize spectral efficiency and slash tower power consumption. 3. The Derivative Play: AmpliTech ($AMPG) Nokia, Ericsson, and NVIDIA are massive, slow-moving ships. To find true market asymmetry, smart money looks for niche, highly-certified hardware enablers. To run software-heavy, GPU-driven AI-RAN, you still need highly advanced, open-standard (O-RAN) hardware on the ground to handle the high-frequency radio waves. Enter AmpliTech Group ($AMPG), a US-designed micro-cap manufacturing high-performance 64T64R Massive MIMO radios. In his latest discussions with Maxim Group (following up on my yesterday's post), the CEO highlighted a major strategic pivot that flipped the script for shareholders: > ATM Canceled: Completely terminating their dilutive at-the-market equity sales facility. > $10M Buyback: Launching a massive $10M stock repurchase program funded entirely by cash on hand, signaling to Wall Street that management believes the stock is heavily undervalued. > Strong Fundamentals: This move is backed by stellar Q1 results - revenue surged 48.6% YoY to $5.35M, while gross margins skyrocketed to 48% (up from 33% last year). As one of the very few US-designed, O-RAN certified hardware providers with a clean balance sheet, they are uniquely positioned to capture domestic infrastructure contracts as US telcos upgrade to GPU-accelerated AI-RAN architecture. Summary When giants like NVIDIA, Nokia, Ericsson, SK Telecom, and Telus validate a trend, the hardware supply chain wins first. AI-RAN is setting up to be one of the most under-the-radar infrastructure plays of late 2026. Are you sticking to legacy giants, or hunting for asymmetric risk-reward in the micro-cap space?
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Caper04 (@Caper041) reported@TELUS @TELUSsupport maybe this is a problem??
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Daniel Schwenk (@DanielSchwenk1) reported@TELUS Yes. There is simply no service in east central Alberta. I’ve called support twice and after very long calls nothing improved.
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Deborah Woods (@nocbc) reportedNever answer. Unknown caller can go to voicemail. If they get past the screening which means they've had to press a number before you can get through to my phone. The Telus thing I don't even know what my number is but once you're one of my contacts and you've done that, then you can get onto my phone. But I still don't answer it if I'm not sure. If I don't know who the person is unknown, I definitely never answer. I usually use voicemail. Go to voicemail. I don't know what who or what you are
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Douglas Mark (@DouglasJMark) reportedFinally got through to Bell yesterday afternoon on a Sunday. Had to push tech support hard but respectfully. Thankfully, a manager called me back and pointed out that our original static IP address now belonged to someone else (I figured as much). He said static IPs are in limited supply apparently and it might be hard to get it back?!! 🫨 He promised to send a tech over in the morning to try and fix it (no guarantee we'll get our static IP back and might face more delays to reconnect to Telus Health). The Bell technician will have unlock our phone router to allow SIP lines to by restored. 4 days of lock out is not acceptable for our patients and I will push for better with a guarantee for fast response if our static IP goes down by some tech glitch in the future. Hope this will soon come to an end 🙏