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Telus outages and service status in Saanich, British Columbia

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Saanich, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saanich, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saanich, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Saanich, British Columbia

The most recent Telus outage reports came from the following cities: Victoria.

CityProblem TypeReport Time
Victoria E-mail 2 months ago
Victoria Phone 2 months ago
Victoria TV 2 months ago
Victoria TV 2 months ago
Victoria TV 3 months ago
Victoria Internet 3 months ago

Community Discussion

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Telus Issues Reports Near Saanich, British Columbia

Latest outage, problems and issue reports in Saanich and nearby locations:

  • suestroud
    Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • Captnwilly
    Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • mrichter37
    Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • tysoup
    Ty_soup (@tysoup) reported from Victoria, British Columbia

    @telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now

  • holtyny
    Ian holt (@holtyny) reported from Victoria, British Columbia

    @TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.

  • ChrisSadeler
    Christiane Sadeler (@ChrisSadeler) reported from Saanich, British Columbia

    @TELUS you may want to check Twitter for comments on @koodo. Or check the @koodo community board. A lot of upset people for terrible service. One more try from me to get the money due to me and my next move is CRTC. #unbelievable corporate arrogance and inaptitude.

  • audiophilia
    Anthony Kershaw (@audiophilia) reported from View Royal, British Columbia

    @TELUSsupport @TELUS thx Dave in Tech Support (via phone). The hour long hold was worth it. Total professional and very effective. Did he know his stuff! 👍👍

  • Finnegan661
    Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus

  • olyfilmgirl
    🇨🇦🏳️‍🌈 Talia M. Wilson #GenXZeneca 🌈🇺🇸 (@olyfilmgirl) reported from Colwood, British Columbia

    Switching back to Shaw for internet. Although Telus's website said our service wouldn't change, the guy Drew talked to said we could only get slower internet. So, just waiting for Shaw order to process. And who new self install was a thing?

  • RealNealDeal
    H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia

    @p_barbeau @TuraEmanuela @DrKathleenRoss1 Sorry, I have to ask. How does Telus get away with charging service fees to access longitudinal care then? I don't get how they're allowed to do what doctors cannot.

  • sherryella77
    Sherry Merriam (@sherryella77) reported from Victoria, British Columbia

    Going on day 8 & still no email on iPhone. Can’t get any of the old emails I need for this #militarymove What an absolute shit show. Im so mad I could spit nails. The “I’m sorry’s are getting super freaking old. Day 2 with no call back from TELUS even tho Im in queue #telusfail

  • RevheidiK
    Revheidi Koschzeck (@RevheidiK) reported from Langford, British Columbia

    How is it the Province's fault that a million people couldn't follow simple instructions and wait to call for a vaccination until it was their turn? Not having a callback queue was definitely a big mistake which I hope Telus will fix. #blamegame #CommonSense

  • hellonature
    Reg Brick (@hellonature) reported from Colwood, British Columbia

    @BridgieCasey @TELUS Block them. They are a horrible money loving, aggressive company w **** customer service.

  • zaxbux
    Zach (@zaxbux) reported from Victoria, British Columbia

    Does anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯

  • scampden
    Sarah Campden (she, her) (@scampden) reported from Saanich, British Columbia

    I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj

  • tessvanstraaten
    Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • vicmomdoc
    Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

  • BarbaraDarlin20
    Barbara Darling (@BarbaraDarlin20) reported from Victoria, British Columbia

    @MirandaWiebe @TELUS Same here 4 hours and someone was supposed to call me back within 30 minutes twice now and I'm still waiting. Really bad customer service and I started at 730 this morning

  • Finnegan661
    Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @therealjugni @TELUS I can tell you that I was able to fix the issue but no resolve with the original person. It's very sad but we are looking at other options now. We have been a telus customer for over 20 years #shameonyoutelus

  • sherryella77
    West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported from Colwood, British Columbia

    @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • camdogfish
    King Zora (@camdogfish) reported

    New hobby when "Rogers" or "Telus" calls you is just act like you don't know anything until they start swearing at you and have a nice little screaming match until they hang up

  • PamelaG63253553
    Pamela Jill Garrison (@PamelaG63253553) reported

    I hate cell phones. I noticed it 15 yrs ago. Cancelled it 6 yrs ago. Flip phone, no data. Best choice ever. Telus asked if I could be ok without, my reply, that is the problem, we don't need them. I only hope for massive cancellations. They will listen then, no more control.

  • gm_itchell
    gm.itchell (@gm_itchell) reported

    @TELUSsupport Finally got a hold of a human. Have had techs here past 2 days, they don’t know why I can’t get internet. Or if I do, don’t know why it magically stops working around 8:45am Was a customer with Shaw prior, never had an issue once. I’ve only ever had issues with telus.

  • kFaNsUpAfLy
    don't chew with your mouth open (@kFaNsUpAfLy) reported

    @TELUS Awesome, it took several tech support agents not knowing how to ssolve the issue before I found one who said I wasn't the first person having the issue and knew the fix

  • chinoalemano
    ChinoAleman (@chinoalemano) reported

    My $AMPG plan for the coming weeks. Let's start with what I'm holding: ➟ A company with zero long-term debt. ➟ ~$40M in cash. ➟ A signed LOI pipeline over $100M. And growing. ➟ 48% gross margins. ➟ A flagship radio proven inside NVIDIA's AI-RAN ecosystem. Now the plan. First thing I'm waiting for: NOKIA EARNINGS, July 23. I expect Nokia to guide well on AI-RAN, the sector, and everything it shares with AMPG. That would be bullish for the whole lane. Same logic as when MSFT reports datacenter growth and every datacenter name moves. Category guidance lifts category players. __ After that: TELUS EARNINGS, early August. Maybe they announce something. And given who's on record as their radio supplier, with two of five radios on every converted site, you can guess who'd be involved. And even if they announce nothing, we can deduce plenty: their capex pace on the 1,000-site program IS the demand curve for their vendors. Silence teaches too. __ Then: AMPG EARNINGS, mid-August. They've already signaled Q2 comes in above Q1. And remember everything already on tape from the CEO: ➟ Telus won't stop asking for new configurations, "which we'll be announcing." ➟ Orders came in ABOVE the $40M LOI. By $5-7 million. ➟ The Southeast Asia LOI grew, from $78M to over $100M. ➟ They're now going STRAIGHT to POs, from these MNOs and newer ones, with demand growing. ➟ And scaling isn't a problem: capacity is rented by design. Up when demand rises, down when it doesn't. His words. Everything I just listed is public. On camera or in releases. If you hold this stock and haven't watched the full Maxim interview with the CEO, fix that today. 28 minutes. The plan is simple: three earnings dates, each one a checkpoint. I'll grade every one in public, hits and misses. That's how this works. Oh, and between those dates? Something could always drop. The CEO teased announcements on camera. And some of us read government databases for fun. The calendar has checkpoints. Not financial advice. I'm long $AMPG. DYOR. 📡

  • OMFCody
    Cody (@OMFCody) reported

    @kimbabcock @TELUS @TELUSsupport Issue a stop payment through your bank

  • bergy1965
    Lori Bergman (@bergy1965) reported

    @TELUS …so excited for tomorrow to see if my EXPEDITED order will show up tomorrow. The crack team @TELUSsupport is on the case. Next step…cancelling @TELUS service and making sure as many people as possible know how bad you are

  • GrouchyGrandpa0
    Grouchy Grandpa (@GrouchyGrandpa0) reported

    @TELUS I accept the terms of service for t911 and get that error on the next page

  • workingag34
    Murray Newton (@workingag34) reported

    So if any business owners in customer service industry out there want to have a successful business just call Roger’s or Telus customer service and do the exact opposite of them I guarantee you will be a successful business. Beyond frustrating .

  • MPECSInc
    Philip Elder (@MPECSInc) reported

    Yes. I watched a client, who became a friend and then helped us start our business in 2003, get decimated by TELUS when they started cutting off the residuals to privately owned stores. They finally just gave up because the "new" make the sale structure with no residuals was insane. I'm sorry to say it, but I _KNEW_ that's where the BPOS then O365 then M365 then Azure residual/remuneration structures would go. All of those big signing bonuses in the beginning are gone now. Large hosting houses were decimated selling M365 a shell of their former selves good people out the door. Why? The answer is obvious, and known by us, but for over libations. ;-) This particular Cloud First IT Company is doing what any company like it needs to do to survive: SELL SELL SELL! Most Cloud First customers, not clients, have no interest in the managed support fees. They'll happily open a ticket and strangle the neck of the Cloud First IT Company when M365, AWS, G00g Cloud, or other goes offline. What an ugly position to be in. :-( Thanks, but no thanks.