Telus outages and service status in Saanich, British Columbia
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Saanich, including 0 direct reports.
- The most common problems reported in this area mention TV and Phone.
- The most recent signal from this area was received May 18, 2:13 AM EDT.
- TV (75%)
- Phone (25%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Saanich, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saanich, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Saanich, British Columbia
The most recent Telus outage reports came from the following cities: Victoria, and Sidney.
| City | Problem Type | Report Time |
|---|---|---|
 Victoria
|
Phone | 2 days ago |
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Victoria
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TV | 6 days ago |
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Victoria
|
TV | 7 days ago |
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Victoria
|
TV | 24 days ago |
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Victoria
|
Internet | 1 month ago |
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Victoria
|
Internet | 2 months ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
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Telus Issues Reports Near Saanich, British Columbia
Latest outage, problems and issue reports in Saanich and nearby locations:
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Ty_soup (@tysoup) reported from Victoria, British Columbia@telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now
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Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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🇨🇦🏳️🌈 Talia M. Wilson #GenXZeneca 🌈🇺🇸 (@olyfilmgirl) reported from Colwood, British ColumbiaSwitching back to Shaw for internet. Although Telus's website said our service wouldn't change, the guy Drew talked to said we could only get slower internet. So, just waiting for Shaw order to process. And who new self install was a thing?
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Mike Richter (@mrichter37) reported from Mill Bay, British Columbia@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
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H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia@p_barbeau @TuraEmanuela @DrKathleenRoss1 Sorry, I have to ask. How does Telus get away with charging service fees to access longitudinal care then? I don't get how they're allowed to do what doctors cannot.
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Zach (@zaxbux) reported from Victoria, British ColumbiaDoes anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯
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Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia@DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?
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Brandon Rylow (@brandonscript) reported from Saanich, British ColumbiaI didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.
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West Coast Coco Mermaid 🧜🏾♀️ (@sherryella77) reported from Colwood, British Columbia@MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.
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Derek Lewers (@critiklthinking) reported from Langford, British Columbia@EComm911_info congrats on your new Dispatch centre here in Victoria, however tried calling to report an incident and it was like calling Telus and was on hold for nearly 10min as it said call takers were busy. As such, missed the ability to report as parties left scene #yyj
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Brent Smithurst (@brentsmi) reported from Colwood, British ColumbiaAll I want for Christmas is more than one bar (at best) of cel service in Royal Bay. Get it together, @TELUS /@Bell. I’ll switch to @rogers if they’ll do something about this. 2.5 years of this is ridiculous!
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Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia@TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately
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Barbara Darling (@BarbaraDarlin20) reported from Victoria, British Columbia@MirandaWiebe @TELUS Same here 4 hours and someone was supposed to call me back within 30 minutes twice now and I'm still waiting. Really bad customer service and I started at 730 this morning
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H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia@dewolfe001 @TELUS I really wanted to switch to Telus but everyone I spoke with was so inept I ended up staying with Shaw and their substandard service. I just couldn't imagine having to deal with them as a customer when discussing switching and becoming a customer was so very bad.
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Tesla Tours (@tesla_tours) reported from Victoria, British Columbia@EmmaCParston @Google People complain that high quality electronic products by companies like Apple and Tesla are overpriced until they waste valuable time on the alternatives. For my part, I’m wishing I’d stayed with Fido & Shaw instead of getting duped into Telus’ marketing-first service-last model
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Lloyd Mildon (@LloydMildon) reported from Oak Bay, British ColumbiaOn my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport
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Tam Jam💲 (@Tamjam3z) reported from Esquimalt, British ColumbiaWhy ******** does telus keep calling me at 745pm every night and hanging up? Get real.
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Penny Holt (@canukgenie) reported from Saanich, British Columbia@gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.
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Sarah Campden (she, her) (@scampden) reported from Saanich, British ColumbiaI haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Terrill Tailfeathers (@Terrilltf) reported**** you Telus team. Stop sending me ****. I already know.
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jedgar (@jedgar) reportedHalf the people talking about the Telus data center in Vancouver are literally some of the dumbest people in Canada I swear to god. Why Telus? -Because who TF else is going to build it? Why downtown Vancouver? -Because that's where the ******* internet exchange is. Downtown in a city is the most retarded place for a data center!!!11!!11! -No, you're literally an idiot stfu. The data center will be loud and create loads of issues for people?? -NO, you're literally an idiot stfu. Why is Telus the only business in Canada who can build data center infrastructure? -Because they've been doing it for the past 15 years and they know how to do it. Why is there nobody else in Canada who can do it? -Because they all work at Telus. Can't Rogers do it? -No. Can't Bell do it? - LOL. Why can't some other company other than Telus do it? -Because there is literally nobody else. How can a company with no experience in data centers build data center? - They have 5 data centers already and building a data center has less to do with what is inside and more to do with the services it provides and the SLA. How can it be true that the only qualified party to take on one of the most important technology projects in the country is one of the biggest technology companies in the country? - ... How can it be true there is only one qualified party in the country? - Why would the opposite be true?
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Dodge (@mtnpic) reported@NoahGairn @MattShel1989 For me, this aversion is a mote choice, and really doesn't belong to them exlcusively. Maybe time to help the RACF staff who are indifferent to move on. Maybe a career with Telus?
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Mary Davidson 🇨🇦 (@maryindriftwood) reported@millennials4_wp @JasonHjal I know the U.S. data centres are ill conceived. But Telus intends to use rainwater off BC place next door etc. it seems like some thought has put into this but…. You are absolutely right the municipality I would hope has done their due diligence with Telus or it’s a bad look
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Trendstockers (@Trendstockers) reported@telus big pet peeve of mine is having to call in to a service provider because they have made severe errors on a bill. Makes me think this nonsense is intentional because the average person doesn't catch it.
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Glen Bell (@GlenBellWX) reported@TELUSsupport @TELUS Is there a problem with telus home billing agent support right now. I've been on hold for 1hr 15min currently and over 1hr last evening before being disconnected because call center went closed. Ridiculous
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Chad (@ChadR991) reported@BlondeBigot11 @TELUS I can never trust an Indian anywhere near my property. They’re habitual liars, scammers, thieves, fraudsters and criminals. I will never give them my business. Indians are the most dishonest snd untrustworthy people I’ve ever come across. Nothing will change my mind now.
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Zoe (@zosyrai) reported@jedgar my bad, i had a preconceived notion with Telus be my the one to build a data center. It’s like hearing T-Mobile building AWS or AT&T building GCP. What’s the reliability of Telus data center like?
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World Design Hub (@worlddesignhub) reportedCanada is doubling down on sovereign AI infrastructure. Following the sell-out of their first AI Factory, TELUS and the Canadian government are building three new state-of-the-art facilities in BC.
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Hanner (@GangstHannah) reported@PeterMeiszner @BoVanston @TELUS You are either a mark or an ******* who is profiting from this trash