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Telus outages and service status in Saanich, British Columbia

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Saanich, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saanich, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saanich, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Saanich, British Columbia

The most recent Telus outage reports came from the following cities: Victoria.

CityProblem TypeReport Time
Victoria E-mail 2 months ago
Victoria Phone 2 months ago
Victoria TV 2 months ago
Victoria TV 2 months ago
Victoria TV 3 months ago
Victoria Internet 3 months ago

Community Discussion

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Telus Issues Reports Near Saanich, British Columbia

Latest outage, problems and issue reports in Saanich and nearby locations:

  • suestroud
    Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • RealNealDeal
    H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia

    @p_barbeau @TuraEmanuela @DrKathleenRoss1 Sorry, I have to ask. How does Telus get away with charging service fees to access longitudinal care then? I don't get how they're allowed to do what doctors cannot.

  • suestroud
    Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • olyfilmgirl
    🇨🇦🏳️‍🌈 Talia M. Wilson #GenXZeneca 🌈🇺🇸 (@olyfilmgirl) reported from Colwood, British Columbia

    Switching back to Shaw for internet. Although Telus's website said our service wouldn't change, the guy Drew talked to said we could only get slower internet. So, just waiting for Shaw order to process. And who new self install was a thing?

  • vicmomdoc
    Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

  • holtyny
    Ian holt (@holtyny) reported from Victoria, British Columbia

    @TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.

  • brandonscript
    Brandon ::1 (@brandonscript) reported from Victoria, British Columbia

    @cohix Hmmm I had a pretty bad experience with them years ago, but if my choice is them or Telus idk!

  • brandonscript
    Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

  • holtyny
    Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • sherryella77
    Sherry Merriam (@sherryella77) reported from Victoria, British Columbia

    Going on day 8 & still no email on iPhone. Can’t get any of the old emails I need for this #militarymove What an absolute shit show. Im so mad I could spit nails. The “I’m sorry’s are getting super freaking old. Day 2 with no call back from TELUS even tho Im in queue #telusfail

  • bellasugarsega
    Jody Klassen (@bellasugarsega) reported from Langford, British Columbia

    I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

  • canukgenie
    Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

  • tysoup
    Ty_soup (@tysoup) reported from Victoria, British Columbia

    @telusmobility so glad I spent my entire 30 minute lunch on hold with you.. had to hang up as I got to go back to work (something your staff apparently doesn’t do) simple question with 0 answers available online for it.. ppl say I shld leave TELUS, considering it now

  • zaxbux
    Zach (@zaxbux) reported from Victoria, British Columbia

    Does anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯

  • LloydMildon
    Lloyd Mildon (@LloydMildon) reported from Oak Bay, British Columbia

    On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport

  • sherryella77
    West Coast Coco Mermaid 🧜🏾‍♀️ (@sherryella77) reported from Colwood, British Columbia

    @MACIConventions @TELUSsupport 30+ mins. I wish. I had to hang up at 2 hours and 3 mins. No one ever answers. I sent a DM to them on Friday and it was just answered 5 mins ago with a “sorry we can’t assist you via social media but we encourage you to call Telus”. Such a freaking joke.

  • Cheri_L_S
    Cheri S (@Cheri_L_S) reported from Victoria, British Columbia

    Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport

  • scampden
    Sarah Campden (she, her) (@scampden) reported from Saanich, British Columbia

    I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj

  • BarbaraDarlin20
    Barbara Darling (@BarbaraDarlin20) reported from Victoria, British Columbia

    @MirandaWiebe @TELUS Same here 4 hours and someone was supposed to call me back within 30 minutes twice now and I'm still waiting. Really bad customer service and I started at 730 this morning

  • Tamjam3z
    Tam Jam💲 (@Tamjam3z) reported from Esquimalt, British Columbia

    Why ******** does telus keep calling me at 745pm every night and hanging up? Get real.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • SnappingNeuron
    Jack Fact (@SnappingNeuron) reported

    @alancross @Rogers This is canada, we have no customer service. What you going to go to telus…lol

  • camdogfish
    King Zora (@camdogfish) reported

    New hobby when "Rogers" or "Telus" calls you is just act like you don't know anything until they start swearing at you and have a nice little screaming match until they hang up

  • ElviraHaycraft
    Stop the Insanity (@ElviraHaycraft) reported

    Wouldn't it be more useful to demand that that speaking English you can understand would be mandatory, especially in Government positions and public service. I have been talking to bank employees on the phone that neither my husband or myself understood, same goes for Telus

  • youngster1015
    Bobby (@youngster1015) reported

    @truthte52543233 @SchislerCole Bell down 30% even after an unprecedented dividend cut and Telus down 40% and can barely pay their annual 15% dividend yield. Sounds like rogers is doing waaaaaaaay better than bell and Telus combined in a tough industry

  • bergy1965
    Lori Bergman (@bergy1965) reported

    Been waiting since early June for new @TELUS equipment; have spoken to @TELUSsupport THREE times. Was ASSURED in the last conversation that it would arrive July 1-7…and here we are on July 8. Good business plan…pay for service you do not receive.

  • RobbieMann77
    Robbie Mann 🇨🇦 (@RobbieMann77) reported

    @FriedgeHNIC @Altonervative Sportsnet subscriptions will be cancelled for most:- I’m not paying for 24/7 services for Toronto:- thank god my cell phone network is Telus! As mentioned Elliotte, all these good people, lost jobs today will have the resilience to go ahead with other alternatives to move ahead.

  • BradleyREBroker
    Sean Bradley (@BradleyREBroker) reported

    @BDEPardell @NuggetCapital I read that Telus has a big real estate portfolio with value . Perhaps spun out as a reit or sold ? Telus sucks as is .

  • bhavykhaneja
    भव्य खनेजा (@bhavykhaneja) reported

    @TELUS The service was canceled 3 months ago and i got charged with $6.78 and got no refund of $15.68 the account have no number this is ridiculous.

  • GrouchyGrandpa0
    Grouchy Grandpa (@GrouchyGrandpa0) reported

    @TELUS I accept the terms of service for t911 and get that error on the next page

  • rodice11
    Jay A (@rodice11) reported

    @EPCOR @TELUSsupport Service out due to lightning strike. All telus land services and epcor power services are out. 130 Ave and 127 street, west side.