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Telus

Telus outages and service status in Ottawa, Ontario

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Ottawa, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ottawa, Ontario

The most recent Telus outage reports came from the following cities: Ottawa.

CityProblem TypeReport Time
Ottawa Phone 2 months ago
Ottawa Total Blackout 3 months ago
Ottawa Phone 4 months ago
Nepean Phone 4 months ago
Ottawa Internet 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • OCT_Fan
    Michael.L (@OCT_Fan) reported from Ottawa, Ontario

    @HeneinThorn Iโ€™m pretty happy with Virgin ๐Ÿ‡จ๐Ÿ‡ฆ @virginmobilecan Though Iโ€™m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .

  • mcguirp
    Paul McGuire (@mcguirp) reported from Ottawa, Ontario

    @JenniferNKing @TELUS @TELUSsupport That's what they said. Will never travel with a @telus phone again. Lesson learned. Terrible customer service.

  • mcguirp
    Paul McGuire (@mcguirp) reported from Ottawa, Ontario

    @BrennenLisa @TELUS @TELUSsupport Seems to be. First time we have had these issues with @telus really suggest not travelling with a Telus phone #buyerbeware

  • slaur3000
    steve (@slaur3000) reported from Ottawa, Ontario

    @TELUS mikeโ€™s super power would be super speed, fast enough to make the flash look slow! Section 22 row f seat 7

  • DaveInBlackburn
    Dave D Garand (@DaveInBlackburn) reported from Ottawa, Ontario

    My #Telus phone service is kaput, anyone else?

  • MichaelSuddard
    Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario

    @Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. ๐Ÿค”

  • Sunston72
    Chris Beeston (@Sunston72) reported from Ottawa, Ontario

    Bad guys score 2-1 for the @Ottawa67sHockey 2nd period. #NoQuit #AllConnected @TELUS

  • HeatherBadenoch
    Heather Badenoch ๐Ÿ’‰๐Ÿ’‰๐Ÿ’‰ (@HeatherBadenoch) reported from Ottawa, Ontario

    @mrabson Any chance youโ€™re on Telus or Koodo? Their free Call Control service blocks robocalls. I havenโ€™t had one in more than a year.

  • mssimmonssays
    Stacey Simmons (@mssimmonssays) reported from Ottawa, Ontario

    @mcguirp @TELUS It doesn't matter, they are all awful๐Ÿ˜ช

  • antpepe
    antpepe (@antpepe) reported from Ottawa, Ontario

    @tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.

  • mcguirp
    Paul McGuire (@mcguirp) reported from Ottawa, Ontario

    When told we will move to another company after our contract with @telus is over @TELUSsupport responded, this has nothing tobdovwith customer retention. I thought everything had to do with #CustomerService - there needs to be a better way!

  • StefaneBrunet
    Stefane Brunet (@StefaneBrunet) reported from Rideau Gardens, Ontario

    Let's put big hurt this afternoon against are hated rival Peterborough Petes this afternoon. Today home opener for home town ottawa 67's and sent them packing back down highway 7 to Peterborough this afternoon . This team has no quit #AllConnected @TELUS

  • vdehejia
    Vivek Dehejia (@vdehejia) reported from Ottawa, Ontario

    @TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!

  • PatrickRKay
    Patrick Kay (@PatrickRKay) reported from Ottawa, Ontario

    @JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is

  • PBoyer82
    Paul Boyer (@PBoyer82) reported from Ottawa, Ontario

    @TELUS fix your dang app please. I canโ€™t pay my bill through the app because it wonโ€™t load. I either get wrong password or cannot connect to server. #help

  • AmmarGlen
    A.G.LEN (@AmmarGlen) reported from Ottawa, Ontario

    Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldnโ€™t even know unless you look for it

  • ambivalent_one
    ambivalent_one (@ambivalent_one) reported from Ottawa, Ontario

    Hi @koodo! I'm wondering what I can do about consistently low cell reception at home. I get poor audio on calls, dropped calls and often calls go right to voicemail. This isn't new, it been gradually getting worse over the last couple of years. It's also affecting the Telus cells

  • CJAY932
    Christina (@CJAY932) reported from Ottawa, Ontario

    @TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still havenโ€™t received any updates or shipping info. HELP! @TELUS

  • mcguirp
    Paul McGuire (@mcguirp) reported from Ottawa, Ontario

    Amazing statement today by @TELUS - if you keep your phone on airplane mode while overseas you will still incur roaming charges. Only way to prevent this, leave you SIM card in Canada. Terrible #CustomerService by @TELUSsupport

  • auxonic
    Eric Goodwin (@auxonic) reported from Ottawa, Ontario

    @ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until thereโ€™s fibre literally every damn place.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BCFriendlyTodd
    ๐น๐‘Ÿ๐‘–๐‘’๐‘›๐‘‘๐‘™๐‘ฆ ๐ต๐‘Ÿ๐‘–๐‘ก๐‘–๐‘ โ„Ž ๐ถ๐‘œ๐‘™๐‘ข๐‘š๐‘๐‘–๐‘Ž๐‘› (@BCFriendlyTodd) reported

    @jodyvance @TELUS It's trouble when it's trouble. Customer service requires weeks now somehow.

  • JeffCallaway
    Jeff Callaway ๐Ÿ‡บ๐Ÿ‡ฆ๐ŸŒธ (@JeffCallaway) reported

    @TELUS customer service is less efficient than this...

  • PadDawg
    ThePodDog (@PadDawg) reported

    Hey People don't ever get a 3rd party like Telus to have control over thinks like your heating and air conditioning. I put in for a cancation of service for the end of the month and I thought it was on good terms. Wrong. They shut everything down 2 hours later. No warning

  • Nucks1968
    James S. (@Nucks1968) reported

    @DarshanVancity @BCLionsDen @Rogers ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ’ชtotally disagree .. sitting at the tip Van Isle , no issues with my Telus at all , could even get Rogers/Shaw , I just pay my bill & see / listen or call anytime ,anywhere/

  • ericvideos91
    Eric (@ericvideos91) reported

    @BluelineBardown @Rogers Telus is awful. Good luck with that Why should Rogers keep those stations on the air if they donโ€™t make money ? Sorry but itโ€™s the radio. Come on people

  • RealDeal_KB
    KB (@RealDeal_KB) reported

    @Jhammy51 @Rogers @TELUS Everyone switch their cell service over to anyone but Rogerโ€™s !

  • Fildo_Baggins
    ๐Ÿ๐Ÿ‡จ๐Ÿ‡ฆ๐ŸPhil from New West๐Ÿ ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ (@Fildo_Baggins) reported

    @jodyvance @TELUS Telus service sucks

  • thom7002
    michael abbadie (@thom7002) reported

    @McnuggetPeople @Rogers NO OFFENCE BUT YOUR BELL DID SAME ****. MAYBE ASK TELUS TO GET INVOLVED

  • DiabloPick
    Playoff-Jim (@DiabloPick) reported

    @wyattd09 @TELUS @Rogers Big mistake they are a **** company

  • sonnyk10124espn
    Sunshine (@sonnyk10124espn) reported

    @jodyvance @TELUS Pixalating, freezing, and service going out during sports games. Should be telus slogan