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Telus outages and service status in Ottawa, Ontario

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Ottawa, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ottawa, Ontario

The most recent Telus outage reports came from the following cities: Ottawa, and Nepean.

CityProblem TypeReport Time
Ottawa Total Blackout 2 months ago
Ottawa Phone 2 months ago
Nepean Phone 2 months ago
Ottawa Internet 2 months ago
Ottawa Internet 2 months ago
Greely Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • auxonic
    Eric Goodwin (@auxonic) reported from Ottawa, Ontario

    @human3500 @ALL_CAPS Lol... do we have an approach? Other than telus/bell looking for handouts to marginally improve poor service

  • ambivalent_one
    ambivalent_one (@ambivalent_one) reported from Ottawa, Ontario

    Hi @madebygoogle I love my Pixel 6 Pro but it's by far the phone with the worst signal strength I've had in my area. @koodo and @TELUS both have low signal normally but of the phone I've had this is the only one that has dropped calls and gone offline. I'm in the burbs.

  • DaveInBlackburn
    Dave D Garand (@DaveInBlackburn) reported from Ottawa, Ontario

    My #Telus phone service is kaput, anyone else?

  • bramabramson
    Bram Abramson (@bramabramson) reported from Hull, Quebec

    @Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc

  • auxonic
    Eric Goodwin (@auxonic) reported from Ottawa, Ontario

    @TELUS I support government owned and operated infrastructure because the big telcos like you refuse to invest in it. You’re looking for a handout and to that I say “shove off”

  • mcguirp
    Paul McGuire (@mcguirp) reported from Ottawa, Ontario

    Amazing statement today by @TELUS - if you keep your phone on airplane mode while overseas you will still incur roaming charges. Only way to prevent this, leave you SIM card in Canada. Terrible #CustomerService by @TELUSsupport

  • mcguffindavid
    David McGuffin (@mcguffindavid) reported from Chelsea, Quebec

    @perreaux I ultimately quit Bell mobility and went to Telus for a variety of reasons which could be summed up as “I really didn’t feel like they gave a crap if I was a customer or not.” So far Telus feels more attentive. Kind of like the difference between Air Canada and WestJet.

  • AmmarGlen
    A.G.LEN (@AmmarGlen) reported from Ottawa, Ontario

    Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

  • HeatherBadenoch
    Heather Badenoch 💉💉💉 (@HeatherBadenoch) reported from Ottawa, Ontario

    @mrabson Any chance you’re on Telus or Koodo? Their free Call Control service blocks robocalls. I haven’t had one in more than a year.

  • Paulysworld
    Paul Atkinson 🇨🇦 (@Paulysworld) reported from Gatineau, Quebec

    @mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.

  • mssimmonssays
    Stacey Simmons (@mssimmonssays) reported from Ottawa, Ontario

    @mcguirp @TELUS It doesn't matter, they are all awful😪

  • StefaneBrunet
    Stefane Brunet (@StefaneBrunet) reported from Rideau Gardens, Ontario

    Let's put big hurt this afternoon against are hated rival Peterborough Petes this afternoon. Today home opener for home town ottawa 67's and sent them packing back down highway 7 to Peterborough this afternoon . This team has no quit #AllConnected @TELUS

  • vdehejia
    Vivek Dehejia (@vdehejia) reported from Ottawa, Ontario

    @TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!

  • PBoyer82
    Paul Boyer (@PBoyer82) reported from Ottawa, Ontario

    @TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help

  • ealculumbre
    EA (@ealculumbre) reported from Ottawa, Ontario

    @TELUSsupport I can confirm this is happening in #Ottawa area codes starting with K1Y. Please bring this up to management - Telus tech support has already acknowledged the issue and now we’d like to see it resolved. Keep us posted with steps your taking to resolve it.

  • wtoneill
    Will O'Neill (@wtoneill) reported from Ottawa, Ontario

    @TELUS should market a home security service that blocks the daily ads I receive from Telus for their home security service.

  • CJAY932
    Christina (@CJAY932) reported from Ottawa, Ontario

    @TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS

  • mcguirp
    Paul McGuire (@mcguirp) reported from Ottawa, Ontario

    @BrennenLisa @TELUS @TELUSsupport Seems to be. First time we have had these issues with @telus really suggest not travelling with a Telus phone #buyerbeware

  • auxonic
    Eric Goodwin (@auxonic) reported from Ottawa, Ontario

    @ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until there’s fibre literally every damn place.

  • OCT_Fan
    Michael.L (@OCT_Fan) reported from Ottawa, Ontario

    @HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • GianniDAngeloww
    Gianni (@GianniDAngeloww) reported

    @SERobinsonJr Is this a joke post? What kind of idiot would saddle themselves with $70+ tax internet for a $120 one-time saving when many providers, including Telus, are cheaper?

  • PaulyTremonte
    Dr. Pauly Tremonte (@PaulyTremonte) reported

    There's literally already another Telus data center down the street that no one complains about. No one even knows its there lmao.

  • macpherson_a
    Andrea MacPherson (@macpherson_a) reported

    somehow the woman at Telus just magically made my internet/tv bundle go down by almost $100?????

  • lucamaraschi
    Luca Maraschi (@lucamaraschi) reported

    @MarkJCarney Great Job @MarkJCarney!You definitely know how to support your Buddy Victor!Maybe focus on driving this country to success instead of dumping contributors' money into the pockets of @telus' shareholders!

  • cryptoiadecode
    Crypto IA Décodé (@cryptoiadecode) reported

    @McnallieM @TELUS Let's build @TELUS. One postal code per century. The growth never stops.

  • worldcitizenOG
    world_citizen (@worldcitizenOG) reported

    @CoJoHendo @sitkamedia @JarrydJaeger Misinformed comment. You've probably never heard of the Telus Garden office

  • Polkameister
    Bill Brasky (@Polkameister) reported

    Bigger question (to me) is why are taxpayers subsidizing them to help increase the profitability for Telus shareholders?

  • DRealOlaOlu
    OlaOlu🌹 (@DRealOlaOlu) reported

    @ChainPysch @zaddy_moh @richsongocrazy It’s a lot…****** are locked in on the update years ago. Fake IDs, fake verifications, fake workers... Having multiple accounts and risking your IP. People making a lot from AI **** are so busy to be here telling people it’s soft. Check out Telus, Toloka.ia to grab my point

  • Wiredpilot
    Wiredpilot (@Wiredpilot) reported

    @JsonBasedman Buy some Telus stock and stop being poor.

  • startedwithswag
    Kwabena Boateng (@startedwithswag) reported

    @TELUS It is, and no one has a tracking number or knows which parcel service is even delivering