Telus outages and service status in Ottawa, Ontario
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Ottawa, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ottawa, Ontario
The most recent Telus outage reports came from the following cities: Ottawa, and Nepean.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Total Blackout | 1 month ago |
|
Ottawa
|
Phone | 1 month ago |
|
Nepean
|
Phone | 1 month ago |
|
Ottawa
|
Internet | 2 months ago |
|
Ottawa
|
Internet | 2 months ago |
|
Greely
|
Phone | 2 months ago |
Community Discussion
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Telus Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Vivek Dehejia (@vdehejia) reported from Ottawa, Ontario@TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!
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A.G.LEN (@AmmarGlen) reported from Ottawa, OntarioHello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it
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𝕜ꪖ𝕥 ꪀꪖડડ (@kittkat9688) reported from Ottawa, Ontario@TELUS your website sucks...being forced to change my plan online to avoid a surcharge yet the website won't let me...
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Stefane Brunet (@StefaneBrunet) reported from Rideau Gardens, OntarioLet's put big hurt this afternoon against are hated rival Peterborough Petes this afternoon. Today home opener for home town ottawa 67's and sent them packing back down highway 7 to Peterborough this afternoon . This team has no quit #AllConnected @TELUS
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Paul McGuire (@mcguirp) reported from Ottawa, Ontario@BrennenLisa @TELUS @TELUSsupport Seems to be. First time we have had these issues with @telus really suggest not travelling with a Telus phone #buyerbeware
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Patrick Kay (@PatrickRKay) reported from Ottawa, Ontario@JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is
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simon (@stillwellgray) reported from Ottawa, Ontario@TELUS Wrong geo location for this ad, no one in Ontario gives a shit
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Paul Boyer (@PBoyer82) reported from Ottawa, Ontario@TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help
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Eric Goodwin (@auxonic) reported from Ottawa, Ontario@ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until there’s fibre literally every damn place.
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Will O'Neill (@wtoneill) reported from Ottawa, Ontario@TELUS should market a home security service that blocks the daily ads I receive from Telus for their home security service.
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Paul McGuire (@mcguirp) reported from Ottawa, OntarioAmazing statement today by @TELUS - if you keep your phone on airplane mode while overseas you will still incur roaming charges. Only way to prevent this, leave you SIM card in Canada. Terrible #CustomerService by @TELUSsupport
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Christina (@CJAY932) reported from Ottawa, Ontario@TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS
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Stacey Simmons (@mssimmonssays) reported from Ottawa, Ontario@mcguirp @TELUS It doesn't matter, they are all awful😪
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Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario@Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.
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Chris Beeston (@Sunston72) reported from Ottawa, OntarioBad guys score 2-1 for the @Ottawa67sHockey 2nd period. #NoQuit #AllConnected @TELUS
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Michael.L (@OCT_Fan) reported from Ottawa, Ontario@HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .
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Paul McGuire (@mcguirp) reported from Ottawa, OntarioWhen told we will move to another company after our contract with @telus is over @TELUSsupport responded, this has nothing tobdovwith customer retention. I thought everything had to do with #CustomerService - there needs to be a better way!
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EA (@ealculumbre) reported from Ottawa, Ontario@TELUSsupport I can confirm this is happening in #Ottawa area codes starting with K1Y. Please bring this up to management - Telus tech support has already acknowledged the issue and now we’d like to see it resolved. Keep us posted with steps your taking to resolve it.
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Eric Goodwin (@auxonic) reported from Ottawa, Ontario@human3500 @ALL_CAPS Lol... do we have an approach? Other than telus/bell looking for handouts to marginally improve poor service
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steve (@slaur3000) reported from Ottawa, Ontario@TELUS mike’s super power would be super speed, fast enough to make the flash look slow! Section 22 row f seat 7
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Aly Defrawy (@defrawidis) reportedFrustrated about Telus customer service. After they acquired ADT they don’t know how to restore a portal password. 7 hours on the phone with 9 different agents over the last 30 days No one knows how to do it. @TELUS @TELUSsupport @TELUSBusiness
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🇨🇦BASSASSASSIN🇨🇦 (@joe42071) reported@TELUS @TELUSsupport why does your network suck *** the last 4 days? Please don’t respond with “restart your phone” or “have you called Telus support”
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OrSh (@oreoshitwagon) reported@ryangerritsen I just canceled Telus internet yesterday (contract over) and I’m so relieved to be free from their overpriced garbage service. I would’ve much preferred the online route had it been available. They offered me same service at half price locked in for 5 years. *******.
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Kit Kat (@KitKatKomeBack) reported@Malor77 @DanMazierMP Telus and Health Canada, both answered all the questions and the CEO of PrescribeIT didn’t have the information on hand but will hand in all the documents and information. The PBO was on a 6 month contract and his term ended. Trudeau was never a drama teacher.
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Mischa (@mischa198) reported@ProvoGal01 @TELUS @TELUSsupport As soon as I answer and it’s an Indian accent saying they are from Telus I hang up…don’t know if legit or scam
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West Van Girl (@WVanGirl) reported@vesperdigital TELUS health is terrible. Ask doctors who are having to individually correct patients records once they get sucked into Telus health.
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NoneOfYourBusiness (@RightHereEh) reported@AmazingZoltan I used to think it was Telus customer non-service but since I inherited Rogers non-service through the Shaw takeover, I would have to agree with you. Gonna be a lot of crying in call centres in India today.
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Upside🇨🇦 (@FindyourUpside) reported@ProvoGal01 @TELUS @TELUSsupport Oh we know. They have a cartel in Canada, need to pay out their retiring CEO and pay signing bonus to new CEO. It's all about profit for them, not service. But to be fair, I talking to someone from Guatemala and it was great interaction.
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Michael Collett 🇺🇦 🇳🇴 🇫🇷 🇮🇪 🇮🇹 (@michaelgcollett) reported@TELUSsupport Nothing but trouble with Telus. Internet going out constantly for days. Getting technical support from a real human is impossible. Its stupid AI does not listen.
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Lord Merk Corney (@Carneyisgreat) reported@ProvoGal01 @TELUS @TELUSsupport Hey Telus i would like to no as well since im a paying customer.