Telus outages and service status in Ottawa, Ontario
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Ottawa, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ottawa, Ontario
The most recent Telus outage reports came from the following cities: Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Phone | 16 days ago |
|
Ottawa
|
Total Blackout | 2 months ago |
|
Ottawa
|
Phone | 3 months ago |
|
Nepean
|
Phone | 3 months ago |
|
Ottawa
|
Internet | 3 months ago |
|
Ottawa
|
Internet | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Paul McGuire (@mcguirp) reported from Ottawa, Ontario@intudes @TELUS I think they use that to their advantage. Also doesnt excuse terrible customer service @TELUSsupport
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Paul McGuire (@mcguirp) reported from Ottawa, OntarioAmazing statement today by @TELUS - if you keep your phone on airplane mode while overseas you will still incur roaming charges. Only way to prevent this, leave you SIM card in Canada. Terrible #CustomerService by @TELUSsupport
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Vivek Dehejia (@vdehejia) reported from Ottawa, Ontario@TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!
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Stacey Simmons (@mssimmonssays) reported from Ottawa, Ontario@mcguirp @TELUS It doesn't matter, they are all awful😪
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𝕜ꪖ𝕥 ꪀꪖડડ (@kittkat9688) reported from Ottawa, Ontario@TELUS your website sucks...being forced to change my plan online to avoid a surcharge yet the website won't let me...
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Dave D Garand (@DaveInBlackburn) reported from Ottawa, OntarioMy #Telus phone service is kaput, anyone else?
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Will O'Neill (@wtoneill) reported from Ottawa, Ontario@TELUS should market a home security service that blocks the daily ads I receive from Telus for their home security service.
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Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario@Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.
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Heather Badenoch 💉💉💉 (@HeatherBadenoch) reported from Ottawa, Ontario@mrabson Any chance you’re on Telus or Koodo? Their free Call Control service blocks robocalls. I haven’t had one in more than a year.
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Paul Atkinson 🇨🇦 (@Paulysworld) reported from Gatineau, Quebec@mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.
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Stefane Brunet (@StefaneBrunet) reported from Rideau Gardens, OntarioLet's put big hurt this afternoon against are hated rival Peterborough Petes this afternoon. Today home opener for home town ottawa 67's and sent them packing back down highway 7 to Peterborough this afternoon . This team has no quit #AllConnected @TELUS
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Eric Goodwin (@auxonic) reported from Ottawa, Ontario@TELUS I support government owned and operated infrastructure because the big telcos like you refuse to invest in it. You’re looking for a handout and to that I say “shove off”
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Chris Beeston (@Sunston72) reported from Ottawa, OntarioBad guys score 2-1 for the @Ottawa67sHockey 2nd period. #NoQuit #AllConnected @TELUS
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EA (@ealculumbre) reported from Ottawa, Ontario@TELUSsupport I can confirm this is happening in #Ottawa area codes starting with K1Y. Please bring this up to management - Telus tech support has already acknowledged the issue and now we’d like to see it resolved. Keep us posted with steps your taking to resolve it.
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Christina (@CJAY932) reported from Ottawa, Ontario@TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS
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Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario@Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔
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Paul McGuire (@mcguirp) reported from Ottawa, Ontario@BrennenLisa @TELUS @TELUSsupport Seems to be. First time we have had these issues with @telus really suggest not travelling with a Telus phone #buyerbeware
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Eric Goodwin (@auxonic) reported from Ottawa, Ontario@human3500 @ALL_CAPS Lol... do we have an approach? Other than telus/bell looking for handouts to marginally improve poor service
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ambivalent_one (@ambivalent_one) reported from Ottawa, OntarioHi @madebygoogle I love my Pixel 6 Pro but it's by far the phone with the worst signal strength I've had in my area. @koodo and @TELUS both have low signal normally but of the phone I've had this is the only one that has dropped calls and gone offline. I'm in the burbs.
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steve (@slaur3000) reported from Ottawa, Ontario@TELUS mike’s super power would be super speed, fast enough to make the flash look slow! Section 22 row f seat 7
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Canada🇨🇦Strong Freyja 🇨🇦💯PMCarney Liberal (@one_freyja) reportedI’ve always been a Telus Customer. Never had a delay in service.
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Rakeysh Arora (@RakeyshArora1) reportedReally hoping @TELUS service doesn't go down or have issues during the FIFA World Cup at BMO Field 🙏 #FIFA #Telus
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Gobo Fraggle (@Gobo_Fraggle) reported@TELUSsupport I am in PEI currently and keep getting an H18 error when I try to call a particular number. My wife is also on Telus mobility and has the same problem
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bet credit parlay winner (@harvardropout_) reported**** Roger’s, **** Bell, and **** Telus! All pieces of dogshit.
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Maximum YT (@Maximum__YT) reported@ppennguu Seems like it’s Canada wide issue, cloudflare is also down in Canada including telus
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FancyOldLady (@FancyOldGal) reported@SmokingDandy @Rogers Where did you go? I only see 2 demons. Rogers & Telus. The other of the 2 duopolies. Rogers took over my acct from Shaw and said they don't support email and email vanished. No warning. Gone!
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Pep Invest (@PepInvestStocks) reported$AMPG I honestly still can't wrap my head around how the market is completely missing what’s happening with this stock right now. We are talking about a company trading under a $200M market cap, yet they casually have NVIDIA, Amazon, NASA, and Lockheed Martin as customers, while quietly sitting on a potential $300M+ Open RAN pipeline with TELUS. With $50M revenue guided for 2026, monster 45-50% gross margins, and profitability just around the corner, this is hands down the most severely mispriced tech stock on my radar
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Bee (Bee@mstdn.ca) (@bee2216) reported@TruckerDougYEG @TELUS TELUS will always tell you that they never got their equipment back. Keep all receipts, tracking number and all documentation when you take it to the post office, including a photo of the box with label on it. That's the only way to keep TELUS HONEST.
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Haeven??? - Nanami's Gay Lover (@hyunibiii) reported@Teena_tina_ Its literally just the wifi that it doesnt work on, why is telus targetting discord bro
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Dylan Miles (@king_of_bob) reported@BreeNewsome I got a suspension for calling to burn down the CEO of Telus house after he bragged about his role in bringing AI data centers to Canada. You can call for the erasure of entire cultures through mass murder with 0 consequence, but say one rich guys house should be burned down...