Telus Outage Report in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Ottawa, Ontario

The most recent Telus outage reports came from the following cities: Ottawa, Nepean, and Greely.

City	Problem Type	Report Time
Ottawa	Total Blackout	5 days ago
Ottawa	Phone	10 days ago
Nepean	Phone	14 days ago
Ottawa	Internet	27 days ago
Ottawa	Internet	1 month ago
Greely	Phone	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  Vivek Dehejia (@vdehejia) reported 22 seconds ago from Ottawa, Ontario

  @TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!

• 
  Stefane Brunet (@StefaneBrunet) reported 48 seconds ago from Rideau Gardens, Ontario

  Let's put big hurt this afternoon against are hated rival Peterborough Petes this afternoon. Today home opener for home town ottawa 67's and sent them packing back down highway 7 to Peterborough this afternoon . This team has no quit #AllConnected @TELUS

• 
  Paul McGuire (@mcguirp) reported 7 minutes ago from Ottawa, Ontario

  @BrennenLisa @TELUS @TELUSsupport Seems to be. First time we have had these issues with @telus really suggest not travelling with a Telus phone #buyerbeware

• 
  Chris Beeston (@Sunston72) reported 11 minutes ago from Ottawa, Ontario

  Bad guys score 2-1 for the @Ottawa67sHockey 2nd period. #NoQuit #AllConnected @TELUS

• 
  Paul McGuire (@mcguirp) reported 14 minutes ago from Ottawa, Ontario

  When told we will move to another company after our contract with @telus is over @TELUSsupport responded, this has nothing tobdovwith customer retention. I thought everything had to do with #CustomerService - there needs to be a better way!

• 
  Paul McGuire (@mcguirp) reported 15 minutes ago from Ottawa, Ontario

  Amazing statement today by @TELUS - if you keep your phone on airplane mode while overseas you will still incur roaming charges. Only way to prevent this, leave you SIM card in Canada. Terrible #CustomerService by @TELUSsupport

• 
  Bram Abramson (@bramabramson) reported 16 minutes ago from Hull, Quebec

  @Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc

• 
  Christina (@CJAY932) reported 22 minutes ago from Ottawa, Ontario

  @TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS

• 
  Paul Boyer (@PBoyer82) reported 22 minutes ago from Ottawa, Ontario

  @TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help

• 
  Michael.L (@OCT_Fan) reported 23 minutes ago from Ottawa, Ontario

  @HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .

• 
  Stacey Simmons (@mssimmonssays) reported 26 minutes ago from Ottawa, Ontario

  @mcguirp @TELUS It doesn't matter, they are all awful😪

• 
  Paul McGuire (@mcguirp) reported 30 minutes ago from Ottawa, Ontario

  @JenniferNKing @TELUS @TELUSsupport That's what they said. Will never travel with a @telus phone again. Lesson learned. Terrible customer service.

• 
  simon (@stillwellgray) reported 31 minutes ago from Ottawa, Ontario

  @TELUS Wrong geo location for this ad, no one in Ontario gives a shit

• 
  Paul Atkinson 🇨🇦 (@Paulysworld) reported 39 minutes ago from Gatineau, Quebec

  @mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.

• 
  Paul McGuire (@mcguirp) reported 43 minutes ago from Ottawa, Ontario

  @intudes @TELUS I think they use that to their advantage. Also doesnt excuse terrible customer service @TELUSsupport

• 
  Patrick Kay (@PatrickRKay) reported 46 minutes ago from Ottawa, Ontario

  @JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is

• 
  A.G.LEN (@AmmarGlen) reported 54 minutes ago from Ottawa, Ontario

  Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

• 
  Michael Suddard (@MichaelSuddard) reported 56 minutes ago from Ottawa, Ontario

  @Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔

• 
  antpepe (@antpepe) reported 57 minutes ago from Ottawa, Ontario

  @tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.

• 
  Michael Suddard (@MichaelSuddard) reported 58 minutes ago from Ottawa, Ontario

  @Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  andy (@xj6response) reported 3 minutes ago

  @NathanEBody @richardzussman This is not about telus myhealth. That's the online access to a medical doctor paid by MSP. Agreed, it is an excellent service provides a great servicr when your only alternative is ER This lawsuit is about telus LifePlus which is a expensive additional paid service

• 
  Werd (@WerdEmUp) reported 4 minutes ago

  Probably be Telus or some other **** company.

• 
  In Gord We Trust (@InGordWeTrust) reported 11 minutes ago

  @VancouverSun "B.C.’s Medical Services Commission is taking Telus Health to court over its subscription-based health service, alleging it amounts to illegal extra-billing."

• 
  Chilly As Hell YYJ (@ChillAsHellYYJ) reported 12 minutes ago

  @PublicKris @K_elly_B It’s not that I think they are doing the “best they can” - I question general critiques w/o specificity that sound bad. I don’t think BC is pushing privatization like in Ontario. I think Telus is exploiting the situation for sure but that’s not the govt doing it.

• 
  Tolla Bulla (@BullaTolla) reported 13 minutes ago

  @DennisKendel @VancouverSun The best way to fight corporate greed is hitting them back in their pocket. If people start cancelling their service with Telus in mass they don't even wait for court decision; they will listen fast.

• 
  🌤️CalgaryBluesky 🇨🇦🇸🇰 mom² grandma¹ (@CalgaryBluesky) reported 14 minutes ago

  Also, blame Telus. They lured me away from Shaw with cupcakes. "Take one for the dog they said". Internal dialogue: this dog ain't never getting this cupcake.

• 
  mr.tibes (@MrTibes) reported 14 minutes ago

  @VancouverSun I hope you are able to reach someone from this country on their trouble-line. The last time, I waited for 2 hours and couldn’t understand what they were saying??? Perhaps we could “outsource” Telus to someone from Canada?

• 
  Jonny Aimless (@JonnyAimless) reported 14 minutes ago

  @jayde8700 Jayde,I know ...Banks are terrible at responding! But the worst is Shaw or Telus...lol

• 
  DigitalHero.ca (@DigitalHeroCA) reported 15 minutes ago

  Koodo has removed the ability to call a human, the automated "support" chat agent can't schedule a callback for days now. This makes trying to help YOUR clients almost impossible. @TELUS @TELUSsupport @koodo please DM me, and add more HUMAN staff ASAP. It's only Dec. 2nd....

• 
  Used to be disgusted🇺🇦🎷🚵🏻‍♂️🏩☮️🏴‍☠️🍺🥓🦫🌻 (@drbknight) reported 16 minutes ago

  @StephenPunwasi Why doesn’t he go to one of those boutique clinics like Copeman (now Telus Health). and pay. Except I suspect Copeman doesn’t prescribe amphetamines either. That’s the whole issue, AHDH meds are amphetamines and therefore controlled.