Telus outages and service status in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ottawa, Ontario

The most recent Telus outage reports came from the following cities: Ottawa.

City	Problem Type	Report Time
Ottawa	Phone	6 hours ago
Ottawa	Total Blackout	2 months ago
Ottawa	Phone	2 months ago
Nepean	Phone	2 months ago
Ottawa	Internet	3 months ago
Ottawa	Internet	3 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  Vivek Dehejia (@vdehejia) reported 3 minutes ago from Ottawa, Ontario

  @TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!

• 
  Paul Boyer (@PBoyer82) reported 5 minutes ago from Ottawa, Ontario

  @TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help

• 
  Dave D Garand (@DaveInBlackburn) reported 5 minutes ago from Ottawa, Ontario

  My #Telus phone service is kaput, anyone else?

• 
  Paul Atkinson 🇨🇦 (@Paulysworld) reported 7 minutes ago from Gatineau, Quebec

  @mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.

• 
  antpepe (@antpepe) reported 15 minutes ago from Ottawa, Ontario

  @tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.

• 
  Stacey Simmons (@mssimmonssays) reported 21 minutes ago from Ottawa, Ontario

  @mcguirp @TELUS It doesn't matter, they are all awful😪

• 
  Heather Badenoch 💉💉💉 (@HeatherBadenoch) reported 23 minutes ago from Ottawa, Ontario

  @mrabson Any chance you’re on Telus or Koodo? Their free Call Control service blocks robocalls. I haven’t had one in more than a year.

• 
  A.G.LEN (@AmmarGlen) reported 27 minutes ago from Ottawa, Ontario

  Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

• 
  simon (@stillwellgray) reported 33 minutes ago from Ottawa, Ontario

  @TELUS Wrong geo location for this ad, no one in Ontario gives a shit

• 
  Patrick Kay (@PatrickRKay) reported 36 minutes ago from Ottawa, Ontario

  @JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is

• 
  Eric Goodwin (@auxonic) reported 36 minutes ago from Ottawa, Ontario

  @ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until there’s fibre literally every damn place.

• 
  Will O'Neill (@wtoneill) reported 36 minutes ago from Ottawa, Ontario

  @TELUS should market a home security service that blocks the daily ads I receive from Telus for their home security service.

• 
  Paul McGuire (@mcguirp) reported 42 minutes ago from Ottawa, Ontario

  @intudes @TELUS I think they use that to their advantage. Also doesnt excuse terrible customer service @TELUSsupport

• 
  Paul McGuire (@mcguirp) reported 45 minutes ago from Ottawa, Ontario

  When told we will move to another company after our contract with @telus is over @TELUSsupport responded, this has nothing tobdovwith customer retention. I thought everything had to do with #CustomerService - there needs to be a better way!

• 
  ambivalent_one (@ambivalent_one) reported 48 minutes ago from Ottawa, Ontario

  Hi @madebygoogle I love my Pixel 6 Pro but it's by far the phone with the worst signal strength I've had in my area. @koodo and @TELUS both have low signal normally but of the phone I've had this is the only one that has dropped calls and gone offline. I'm in the burbs.

• 
  Michael Suddard (@MichaelSuddard) reported 49 minutes ago from Ottawa, Ontario

  @Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.

• 
  EA (@ealculumbre) reported 53 minutes ago from Ottawa, Ontario

  As long as I’m on LTE my #Ottawa reception is at 1 bar and reception extremely choppy. When changed to 3G service goes up to 2/3 bars & audio conversations became possible. - We shouldn’t have to choose between the two @TELUS @TELUSsupport

• 
  Paul McGuire (@mcguirp) reported 54 minutes ago from Ottawa, Ontario

  Amazing statement today by @TELUS - if you keep your phone on airplane mode while overseas you will still incur roaming charges. Only way to prevent this, leave you SIM card in Canada. Terrible #CustomerService by @TELUSsupport

• 
  Michael.L (@OCT_Fan) reported 54 minutes ago from Ottawa, Ontario

  @HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .

• 
  David McGuffin (@mcguffindavid) reported 57 minutes ago from Chelsea, Quebec

  @perreaux I ultimately quit Bell mobility and went to Telus for a variety of reasons which could be summed up as “I really didn’t feel like they gave a crap if I was a customer or not.” So far Telus feels more attentive. Kind of like the difference between Air Canada and WestJet.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Naz (@faithlessghoul) reported 3 minutes ago

  glad I have never given my money to Telus cos wtf do you mean you want to put a ******* AI data centre in Vancouver??? get ******** out of here.

• 
  Carolyn Hinds 🇧🇧 #FreePalestine #CongoInCrisis (@CarrieCnh12) reported 4 minutes ago

  This is what @MarkJCarney @TELUS and people like Kevin O'Leary are planning to do to Canada in Vancouver, Alberta and other provinces. AI datafactories are detrimental to our health and the environment and are not worth it. This AI boom will fail leaving people and the earth sick

• 
  Darnell S (@DarnellS83747) reported 5 minutes ago

  @hussien_th62406 @TELUS The absolute worst !

• 
  susan bancroft,陳素琴 (@susanbancroft12) reported 6 minutes ago

  @jodyvance @TELUS All the "service " providers are the same

• 
  Mickey (@fortnitekyoong) reported 8 minutes ago

  Telus outage on a Saturday while at my retail job yeah #LetsAllDie

• 
  Bald Guy (@ScruffyNSmooth) reported 14 minutes ago

  @TELUSsupport, I can't believe the issues. Telus Fibre operates at 25-50% baseline speeds, Technicians DO NOT show up, and support is nonexistent. I have paid for over 2 years for a premium service and have received TERRIBLE service from tech support, and internet speeds.

• 
  Rob Charron (@Uzarre) reported 16 minutes ago

  @jodyvance @KevinMcCurdy @TELUS So you are hardwired and they have boost adapters on the main line? If this is an Apt building i bet there is cross line issues and a faulty signal booster somewhere in line. I almost guarantee it, especially if its not Fibre all the way to your modem

• 
  narcissist_survivor® (@NSurvivor) reported 19 minutes ago

  @jodyvance @TELUS Telus sucks.

• 
  stopbelievingthegovernment (@stopbelievingt1) reported 24 minutes ago

  @MelissaLMRogers @JasminLaine_ @TELUSsupport That's outrageous. Telus convinced me to switch from rogers by making my plan $30/month. Customer service has been awful.

• 
  David Cee 🇨🇦💪🏼🇮🇹🇫🇮 (@CanucksIn4) reported 24 minutes ago

  @jodyvance @TELUS Yup I have to do the reboot thing at least once per week sometimes twice. 5 yrs ago I switched from Rogers because I got sick of their ****. Now Telus is acting up. Starlink any good???