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Telus outages and service status in Ottawa, Ontario

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Ottawa, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ottawa, Ontario

The most recent Telus outage reports came from the following cities: Ottawa, and Nepean.

CityProblem TypeReport Time
Ottawa Total Blackout 1 month ago
Ottawa Phone 2 months ago
Nepean Phone 2 months ago
Ottawa Internet 2 months ago
Ottawa Internet 2 months ago
Greely Phone 3 months ago

Community Discussion

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Telus Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • MichaelSuddard
    Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario

    @Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔

  • ambivalent_one
    ambivalent_one (@ambivalent_one) reported from Ottawa, Ontario

    Hi @madebygoogle I love my Pixel 6 Pro but it's by far the phone with the worst signal strength I've had in my area. @koodo and @TELUS both have low signal normally but of the phone I've had this is the only one that has dropped calls and gone offline. I'm in the burbs.

  • wtoneill
    Will O'Neill (@wtoneill) reported from Ottawa, Ontario

    @TELUS should market a home security service that blocks the daily ads I receive from Telus for their home security service.

  • mssimmonssays
    Stacey Simmons (@mssimmonssays) reported from Ottawa, Ontario

    @mcguirp @TELUS It doesn't matter, they are all awful😪

  • bramabramson
    Bram Abramson (@bramabramson) reported from Hull, Quebec

    @Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc

  • slaur3000
    steve (@slaur3000) reported from Ottawa, Ontario

    @TELUS mike’s super power would be super speed, fast enough to make the flash look slow! Section 22 row f seat 7

  • DaveInBlackburn
    Dave D Garand (@DaveInBlackburn) reported from Ottawa, Ontario

    My #Telus phone service is kaput, anyone else?

  • ealculumbre
    EA (@ealculumbre) reported from Ottawa, Ontario

    @TELUSsupport I can confirm this is happening in #Ottawa area codes starting with K1Y. Please bring this up to management - Telus tech support has already acknowledged the issue and now we’d like to see it resolved. Keep us posted with steps your taking to resolve it.

  • Paulysworld
    Paul Atkinson 🇨🇦 (@Paulysworld) reported from Gatineau, Quebec

    @mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.

  • CJAY932
    Christina (@CJAY932) reported from Ottawa, Ontario

    @TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS

  • HeatherBadenoch
    Heather Badenoch 💉💉💉 (@HeatherBadenoch) reported from Ottawa, Ontario

    @mrabson Any chance you’re on Telus or Koodo? Their free Call Control service blocks robocalls. I haven’t had one in more than a year.

  • Sunston72
    Chris Beeston (@Sunston72) reported from Ottawa, Ontario

    Bad guys score 2-1 for the @Ottawa67sHockey 2nd period. #NoQuit #AllConnected @TELUS

  • StefaneBrunet
    Stefane Brunet (@StefaneBrunet) reported from Rideau Gardens, Ontario

    Let's put big hurt this afternoon against are hated rival Peterborough Petes this afternoon. Today home opener for home town ottawa 67's and sent them packing back down highway 7 to Peterborough this afternoon . This team has no quit #AllConnected @TELUS

  • ambivalent_one
    ambivalent_one (@ambivalent_one) reported from Ottawa, Ontario

    Hi @koodo! I'm wondering what I can do about consistently low cell reception at home. I get poor audio on calls, dropped calls and often calls go right to voicemail. This isn't new, it been gradually getting worse over the last couple of years. It's also affecting the Telus cells

  • stillwellgray
    simon (@stillwellgray) reported from Ottawa, Ontario

    @TELUS Wrong geo location for this ad, no one in Ontario gives a shit

  • mcguirp
    Paul McGuire (@mcguirp) reported from Ottawa, Ontario

    When told we will move to another company after our contract with @telus is over @TELUSsupport responded, this has nothing tobdovwith customer retention. I thought everything had to do with #CustomerService - there needs to be a better way!

  • mcguirp
    Paul McGuire (@mcguirp) reported from Ottawa, Ontario

    @intudes @TELUS I think they use that to their advantage. Also doesnt excuse terrible customer service @TELUSsupport

  • auxonic
    Eric Goodwin (@auxonic) reported from Ottawa, Ontario

    @ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until there’s fibre literally every damn place.

  • kittkat9688
    𝕜ꪖ𝕥 ꪀꪖડડ (@kittkat9688) reported from Ottawa, Ontario

    @TELUS your website sucks...being forced to change my plan online to avoid a surcharge yet the website won't let me...

  • mcguirp
    Paul McGuire (@mcguirp) reported from Ottawa, Ontario

    @BrennenLisa @TELUS @TELUSsupport Seems to be. First time we have had these issues with @telus really suggest not travelling with a Telus phone #buyerbeware

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ReddawgHorizon
    Danny (Red Dawg) (@ReddawgHorizon) reported

    @eesquid 🎯 TELUS has the worst customer service, and it’s not even close.

  • obnoxiousMods
    deadbeat valentine (@obnoxiousMods) reported

    @levelsio i have a pc case with a 16 core cpu that u can buy for 30$ on ebay 306012GB i got for 200$cad and a 100$ motherboard, 64gb ram ddr4, 2.5Gbps ethernet unlimited bandwidth, set to DMZ on my resi telus modem. it has a cloudflare dyndns script running that updates my dynamic ip on my dns automatically, no extra monthly for some real power instead of some garbage openvz over shared turbo garbage that u cant run aynthing on

  • driftingwendigo
    Wendigo (@driftingwendigo) reported

    @JakeLandauTO @TDarcyM @taxspendlib That's a very different threat model and I agree 100%. But the Telus sovereign AI is being used in commercial applications (specifically mine, my team gets the weird ****).

  • ireney33
    Ireney (@ireney33) reported

    @KirkLubimov We should also be concerned about having our personal information sitting with these call service agents in India. @TELUS They are pushy, I just hang up.

  • jojojojojobz
    Jojo (@jojojojojobz) reported

    @EvanLSolomon Zero qualifications to handle AI and digital innovation. Wtf does a broadcaster know about LLMs? ******* gong show of a government. Tell us taxpayers how much kickback from Telus you are going to get.

  • Wiredpilot
    Wiredpilot (@Wiredpilot) reported

    @JsonBasedman Buy some Telus stock and stop being poor.

  • EdInTheBush
    Eddie Torrez (@EdInTheBush) reported

    @ogre_codes Something like the Microsoft example did happen on a Canadian airline WestJet. The worst telecom company in Canada (Telus) gets all the labeling and credit for providing outstanding WiFi with SpaceX and/or Starlink not mentioned anywhere (they are the actual provider).

  • Terrilltf
    Terrill Tailfeathers (@Terrilltf) reported

    “Maybe Telus sent a long message do you want me to read it?” **** no.

  • startedwithswag
    Kwabena Boateng (@startedwithswag) reported

    @TELUS I haven’t been advised anything. The customer service rep I spoke to couldn’t answer anything. Mind you I ordered this phone on April 30.

  • brandanCiccone
    Brandan /He/Him/Scorpio (@brandanCiccone) reported

    @PeterMeiszner @BoVanston @TELUS %90 lower still isn't 0 and will still have awful effects WHEN WE ALREADY HAVE WATER RESTRICTIONS IN EFFECTS. Like omfg is having stupid ai videos of cats that important?