Telus outages and service status in Ottawa, Ontario
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Ottawa, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ottawa, Ontario
The most recent Telus outage reports came from the following cities: Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Phone | 2 months ago |
|
Ottawa
|
Total Blackout | 3 months ago |
|
Ottawa
|
Phone | 4 months ago |
|
Nepean
|
Phone | 4 months ago |
|
Ottawa
|
Internet | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
-
ambivalent_one (@ambivalent_one) reported from Ottawa, OntarioHi @koodo! I'm wondering what I can do about consistently low cell reception at home. I get poor audio on calls, dropped calls and often calls go right to voicemail. This isn't new, it been gradually getting worse over the last couple of years. It's also affecting the Telus cells
-
Michael.L (@OCT_Fan) reported from Ottawa, Ontario@HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .
-
antpepe (@antpepe) reported from Ottawa, Ontario@tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.
-
simon (@stillwellgray) reported from Ottawa, Ontario@TELUS Wrong geo location for this ad, no one in Ontario gives a shit
-
Paul McGuire (@mcguirp) reported from Ottawa, Ontario@JenniferNKing @TELUS @TELUSsupport That's what they said. Will never travel with a @telus phone again. Lesson learned. Terrible customer service.
-
Dave D Garand (@DaveInBlackburn) reported from Ottawa, OntarioMy #Telus phone service is kaput, anyone else?
-
Paul McGuire (@mcguirp) reported from Ottawa, OntarioWhen told we will move to another company after our contract with @telus is over @TELUSsupport responded, this has nothing tobdovwith customer retention. I thought everything had to do with #CustomerService - there needs to be a better way!
-
Chris Beeston (@Sunston72) reported from Ottawa, OntarioBad guys score 2-1 for the @Ottawa67sHockey 2nd period. #NoQuit #AllConnected @TELUS
-
Eric Goodwin (@auxonic) reported from Ottawa, Ontario@TELUS I support government owned and operated infrastructure because the big telcos like you refuse to invest in it. You’re looking for a handout and to that I say “shove off”
-
Paul McGuire (@mcguirp) reported from Ottawa, Ontario@BrennenLisa @TELUS @TELUSsupport Seems to be. First time we have had these issues with @telus really suggest not travelling with a Telus phone #buyerbeware
-
Eric Goodwin (@auxonic) reported from Ottawa, Ontario@human3500 @ALL_CAPS Lol... do we have an approach? Other than telus/bell looking for handouts to marginally improve poor service
-
Christina (@CJAY932) reported from Ottawa, Ontario@TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS
-
Vivek Dehejia (@vdehejia) reported from Ottawa, Ontario@TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!
-
EA (@ealculumbre) reported from Ottawa, OntarioAs long as I’m on LTE my #Ottawa reception is at 1 bar and reception extremely choppy. When changed to 3G service goes up to 2/3 bars & audio conversations became possible. - We shouldn’t have to choose between the two @TELUS @TELUSsupport
-
ambivalent_one (@ambivalent_one) reported from Ottawa, OntarioHi @madebygoogle I love my Pixel 6 Pro but it's by far the phone with the worst signal strength I've had in my area. @koodo and @TELUS both have low signal normally but of the phone I've had this is the only one that has dropped calls and gone offline. I'm in the burbs.
-
Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario@Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.
-
Patrick Kay (@PatrickRKay) reported from Ottawa, Ontario@JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is
-
David McGuffin (@mcguffindavid) reported from Chelsea, Quebec@perreaux I ultimately quit Bell mobility and went to Telus for a variety of reasons which could be summed up as “I really didn’t feel like they gave a crap if I was a customer or not.” So far Telus feels more attentive. Kind of like the difference between Air Canada and WestJet.
-
Will O'Neill (@wtoneill) reported from Ottawa, Ontario@TELUS should market a home security service that blocks the daily ads I receive from Telus for their home security service.
-
EA (@ealculumbre) reported from Ottawa, Ontario@TELUSsupport I can confirm this is happening in #Ottawa area codes starting with K1Y. Please bring this up to management - Telus tech support has already acknowledged the issue and now we’d like to see it resolved. Keep us posted with steps your taking to resolve it.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Darshan Singh 🇨🇦🇨🇦🇨🇦 (@DarshanVancity) reported@BCLionsDen @Rogers I switched a couple years ago. Telus coverage is **** compared to Rogers. Be ready for dead spots all around the lower mainland. The drive to Kelowna and back also sucked for service compared to Rogers.
-
Jambon radio (@Aluminumovercst) reported@Eggs_and_Jakey Telus is who we use in bc Although their customer service and no paper billing drives me absolutely mad. Seems to be the lesser of the evils imo
-
Mark W (@marcus_wpg) reported@AlleyDalley @Rogers We don't have Telus home services available here, but it sounds like everything is choosing the best of the worst. Telus service went severely downhill when they sent customer service offshore and I understand others have done the same. Pricing is not intended to be competitive.
-
Jody Vance (@jodyvance) reported@guyfelicella @TELUS I returned from my trip to find all recordings gone and recording of usual shows just kicking back in, with no history. Then….no ability to record. Then everything unplugged for 3+ hours as my technician waited for the support staff to call him after me messaged in for help
-
Kelly (@AlbertanKelly) reportedIronically, I am lucky my Telus phone plan has a lot of data so I can mobile hot spot for a few days withough insane charges. I had one major issue with Shaw in 15 years, since they were bought by Rogers, several.
-
Eric Pianarosa (@edp1111) reported@TELUS The TELUS TV+ guide lets me filter by Favorites, but the remote CH +/- buttons still cycle through all subscribed channels. This is poor UI design. Please pass this feature request to the TV product software team.
-
Bobby (@youngster1015) reported@MyHockeyBurner @Sportsnet650 Do you think rogers gives a **** about you being a customer? They are in business to make $ for shareholders. Rogers shares up 15% the past 12 months. Telus down 35% and can barely pay their 12% dividend. Give your head a shake
-
Rajesh Sharma (@rajshar25) reported@TELUSsupport somebody is trying to scam me in your name by sending ‘collections’ e-mail. It seems impossible to reach your customer care using phone number from Usa. How to reach telus?
-
ben d (@bend559054) reportedJust bought 700 Telus T.T for $14.92, i did have some in my RRSP for $17.50 so i decided to avg down.. i believe the new CEO will get this stock moving again.
-
Dave Peterson Ⓥ 🇨🇦 (@FedUpWithBadAir) reported@LizardPiou43950 @akarndt @Sportsnet Telus is basically the best of the worst, if that makes any sense.