Telus outages and service status in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ottawa, Ontario

The most recent Telus outage reports came from the following cities: Ottawa.

City	Problem Type	Report Time
Ottawa	Phone	1 month ago
Ottawa	Total Blackout	3 months ago
Ottawa	Phone	3 months ago
Nepean	Phone	4 months ago
Ottawa	Internet	4 months ago

Community Discussion

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Telus Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  Paul McGuire (@mcguirp) reported 50 seconds ago from Ottawa, Ontario

  When told we will move to another company after our contract with @telus is over @TELUSsupport responded, this has nothing tobdovwith customer retention. I thought everything had to do with #CustomerService - there needs to be a better way!

• 
  antpepe (@antpepe) reported 58 seconds ago from Ottawa, Ontario

  @tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.

• 
  Stefane Brunet (@StefaneBrunet) reported 6 minutes ago from Rideau Gardens, Ontario

  Let's put big hurt this afternoon against are hated rival Peterborough Petes this afternoon. Today home opener for home town ottawa 67's and sent them packing back down highway 7 to Peterborough this afternoon . This team has no quit #AllConnected @TELUS

• 
  Eric Goodwin (@auxonic) reported 8 minutes ago from Ottawa, Ontario

  @human3500 @ALL_CAPS Lol... do we have an approach? Other than telus/bell looking for handouts to marginally improve poor service

• 
  Will O'Neill (@wtoneill) reported 16 minutes ago from Ottawa, Ontario

  @TELUS should market a home security service that blocks the daily ads I receive from Telus for their home security service.

• 
  Paul Atkinson 🇨🇦 (@Paulysworld) reported 18 minutes ago from Gatineau, Quebec

  @mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.

• 
  Paul McGuire (@mcguirp) reported 22 minutes ago from Ottawa, Ontario

  @intudes @TELUS I think they use that to their advantage. Also doesnt excuse terrible customer service @TELUSsupport

• 
  steve (@slaur3000) reported 23 minutes ago from Ottawa, Ontario

  @TELUS mike’s super power would be super speed, fast enough to make the flash look slow! Section 22 row f seat 7

• 
  Bram Abramson (@bramabramson) reported 25 minutes ago from Hull, Quebec

  @Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc

• 
  Paul Boyer (@PBoyer82) reported 27 minutes ago from Ottawa, Ontario

  @TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help

• 
  ambivalent_one (@ambivalent_one) reported 31 minutes ago from Ottawa, Ontario

  Hi @koodo! I'm wondering what I can do about consistently low cell reception at home. I get poor audio on calls, dropped calls and often calls go right to voicemail. This isn't new, it been gradually getting worse over the last couple of years. It's also affecting the Telus cells

• 
  simon (@stillwellgray) reported 33 minutes ago from Ottawa, Ontario

  @TELUS Wrong geo location for this ad, no one in Ontario gives a shit

• 
  Stacey Simmons (@mssimmonssays) reported 34 minutes ago from Ottawa, Ontario

  @mcguirp @TELUS It doesn't matter, they are all awful😪

• 
  EA (@ealculumbre) reported 40 minutes ago from Ottawa, Ontario

  As long as I’m on LTE my #Ottawa reception is at 1 bar and reception extremely choppy. When changed to 3G service goes up to 2/3 bars & audio conversations became possible. - We shouldn’t have to choose between the two @TELUS @TELUSsupport

• 
  Vivek Dehejia (@vdehejia) reported 46 minutes ago from Ottawa, Ontario

  @TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!

• 
  EA (@ealculumbre) reported 57 minutes ago from Ottawa, Ontario

  @TELUSsupport I can confirm this is happening in #Ottawa area codes starting with K1Y. Please bring this up to management - Telus tech support has already acknowledged the issue and now we’d like to see it resolved. Keep us posted with steps your taking to resolve it.

• 
  Michael.L (@OCT_Fan) reported 57 minutes ago from Ottawa, Ontario

  @HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .

• 
  Patrick Kay (@PatrickRKay) reported 57 minutes ago from Ottawa, Ontario

  @JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is

• 
  Paul McGuire (@mcguirp) reported 58 minutes ago from Ottawa, Ontario

  @BrennenLisa @TELUS @TELUSsupport Seems to be. First time we have had these issues with @telus really suggest not travelling with a Telus phone #buyerbeware

• 
  Michael Suddard (@MichaelSuddard) reported 59 minutes ago from Ottawa, Ontario

  @Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MicroChipped Writer Rod (The Total News Junkie) (@dartgunintel) reported 6 minutes ago

  The local Telus office wouldnt even interview me. The other job starts in late July when I was supposed to take place in a talent competition. As always ive been really surprised by how things are working out, but every time recognizing more and more ways to prevent similar problems. Even better is posting online so other people can know similar information

• 
  Colleen E. Jordan 🇺🇦🌻🇨🇦🦩 (@ColleenEJordan1) reported 10 minutes ago

  @jodyvance @TELUS Does your video ‘wig out’ (quit!’)? Had that issue for weeks including hockey 🏆 OT! Insisted on a person coming to house! Turned out our WiFi box was broken! ‘Canceling’ threat helps. 🤞🥰

• 
  Mark Lines (@chooseyourwow) reported 11 minutes ago

  I thought as I walked to his office, “these poor employees with their ESOPs, they must be so stressed”. I was thinking , 10% yield and 4 PE, seems like a good deal. BUT, I did not act and buy stock. Could have made a killing. So…. Is Telus the same thing? I have loads already, but buy more?? As Nuttall says “generational opportunity”?

• 
  Grumpy Grandma of the North (@grumpy_north) reported 15 minutes ago

  @TELUS can get f*cked. I had to renew my 2 yr agreement (that apparently they can change whenever they want) asked 2 speak 2 customer loyalty & that fer tried 2 BLACKMAIL me in2 having 2 accept their security cameras in order 2 get any discount. He said ON THE RECORDED LINE…/2

• 
  308Dave (@real308dave) reported 17 minutes ago

  @ElliottWolfeJ I thought I’d never say this, but I’ll be switching to Telus. Rogers can just go back and stay in Toronto.

• 
  Michael Lund (@Metro_Earth) reported 24 minutes ago

  @for_vaughan @TELUSsupport Yeah for over 5 years Telus has refused to fix our home setup or replace the equipment or even discount our bill for dropped service. The worst.

• 
  604atom (@604atom) reported 27 minutes ago

  @TELUS My issue was fibally resolved after a month and multiple calls to multiple phone numbers your agents gave me. Way too much effort from your customer to simply add channels

• 
  M.Brown (@MsMJBrown) reported 27 minutes ago

  @MrStache9 I had trouble with Telus. They’re all the same. The difference between Telus and Rogers is that Rogers doesn’t drop off 10 times a day. Telus was terrible as it seemed to be down more often than not.

• 
  ChinoAleman (@chinoalemano) reported 27 minutes ago

  JUST IN: American 5G is among the WORST in the world for AI, according to Ookla. And FDD radios, like the ones $AMPG sells to Telus $T.TO, are the key. Out of 22 countries studied, the US ranks DEAD LAST in the share of throughput it gives to the uplink, and 20th in latency. That matters because AI services (multimodal AI, AR glasses, real-time apps) are uplink-hungry. They push data UP: video, voice, sensor streams. And US networks are sitting below the thresholds AI needs. Why is the US so far behind? Ookla is specific: the country leans too heavily on TDD spectrum and lacks enough FDD lowband to complement it. The networks with consistent uplink (the Nordics, UK, Australia) combine TDD midband WITH FDD. The US doesn't. Read that again. The diagnosis is literally: America needs more FDD in the mix. Now connect it to AMPG. On the Tier-1 carrier deployment we've discussed, AMPG supplies the FDD mid-band radios. Two of the five radios per sector, in the exact band Ookla says US networks are missing. So the logic writes itself. If the US wants 5G that's actually ready for the AI era, Ookla says it needs network investment and more FDD. That's capex. And capex on FDD radios is precisely the buildout AMPG sells into. And this lines up with everything else pointing the same way: the $66B TELUS plan, the FY2027 defense spend, the sovereignty push, the AI-RAN validation. More American network investment, in the exact areas AMPG serves. The diagnosis (US needs FDD and network investment for AI) points straight at AMPG's lane. America's 5G isn't ready for AI. Fixing it means building more of exactly what AMPG makes. This is not financial advice. Do your own research. I'm long $AMPG.

• 
  Anp🅰️nman (@spacanpanman) reported 27 minutes ago

  $SPACE: A common refrain I've heard from short sellers, skeptics, space consultants and legacy players is that XYZ space investors are absolutely delusional. You know what, they're absolutely right. We are 100% delusional. Can you imagine holding $ASTS for almost 6 years through a constant barrage of FUD and the stock price getting shorted down to < $2? And then being delusional enough to keep buying all the way down AND THEN continuing to hold and buying on the way up? You know who else is delusional? Abel Avellan. This mfer created the direct-to-cellular satellite broadband category in 2017 against all the haters, naysayers and legacy clowns who said it was impossible. At the low point AST SpaceMobile was worth $700M with only $100M in the bank. Throughout the lowest lows AND highest highs, Abel has never sold a single share all these years. This guy must be insane?!? It takes a special kind of crazy to be a founder like Abel and it takes a special kind of crazy to have the conviction, fortitude and patience to be invested alongside him. Let's tip the hat to these deluded strategic investors as well: AT&T, Verizon, Google, Rakuten, Saudi Telecom, Bell Canada, Telus and American Tower Delusional? Crazy? Insane? Yes that's us. "We choose to go to the moon in this decade and do the other things, not because they are easy, but because they are hard..." - JFK (OG Deluded Dude)