Telus

Telus Outage in Ottawa, Ontario

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

 No problems detected at Telus

Telus problems in the last 24 hours in Ottawa, Ontario

Telus Outage Chart in Ottawa, Ontario 09/18/2020 03:50

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 51.77% Internet
  • Phone 20.58% Phone
  • Wi-fi 8.04% Wi-fi
  • TV 7.40% TV
  • E-mail 6.75% E-mail
  • Total Blackout 5.47% Total Blackout

Telus Outage Map Near Ottawa, Ontario

The most recent outage reports and issues originated from Ottawa, Nepean, Gatineau and Ottawa.

CanadaOttawa Phone
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Telus in Ottawa, Ontario Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telus Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:
  • PBoyer82 Paul Boyer (@PBoyer82) reported from Ottawa, Ontario

    @TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help

  • CJAY932 Christina (@CJAY932) reported from Ottawa, Ontario

    @TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS

  • vdehejia Vivek Dehejia (@vdehejia) reported from Ottawa, Ontario

    @TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!

  • antpepe antpepe (@antpepe) reported from Ottawa, Ontario

    @tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.

  • OCT_Fan Michael.L (@OCT_Fan) reported from Ottawa, Ontario

    @HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .

  • stillwellgray simon (@stillwellgray) reported from Ottawa, Ontario

    @TELUS Wrong geo location for this ad, no one in Ontario gives a shit

  • bramabramson Bram Abramson (@bramabramson) reported from Hull, Québec

    @Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc

  • MichaelSuddard Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario

    @Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.

  • MichaelSuddard Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario

    @Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔

  • StefaneBrunet Stefane Brunet (@StefaneBrunet) reported from Rideau Gardens, Ontario

    Let's put big hurt this afternoon against are hated rival Peterborough Petes this afternoon. Today home opener for home town ottawa 67's and sent them packing back down highway 7 to Peterborough this afternoon . This team has no quit #AllConnected @TELUS

  • PatrickRKay Patrick Kay (@PatrickRKay) reported from Ottawa, Ontario

    @JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is

  • mcguirp Paul McGuire (@mcguirp) reported from Ottawa, Ontario

    @BrennenLisa @TELUS @TELUSsupport Seems to be. First time we have had these issues with @telus really suggest not travelling with a Telus phone #buyerbeware

  • mcguirp Paul McGuire (@mcguirp) reported from Ottawa, Ontario

    @JenniferNKing @TELUS @TELUSsupport That's what they said. Will never travel with a @telus phone again. Lesson learned. Terrible customer service.

  • mcguirp Paul McGuire (@mcguirp) reported from Ottawa, Ontario

    Amazing statement today by @TELUS - if you keep your phone on airplane mode while overseas you will still incur roaming charges. Only way to prevent this, leave you SIM card in Canada. Terrible #CustomerService by @TELUSsupport

  • mcguirp Paul McGuire (@mcguirp) reported from Ottawa, Ontario

    When told we will move to another company after our contract with @telus is over @TELUSsupport responded, this has nothing tobdovwith customer retention. I thought everything had to do with #CustomerService - there needs to be a better way!

  • mssimmonssays Stacey Simmons (@mssimmonssays) reported from Ottawa, Ontario

    @mcguirp @TELUS It doesn't matter, they are all awful😪

  • mcguirp Paul McGuire (@mcguirp) reported from Ottawa, Ontario

    @intudes @TELUS I think they use that to their advantage. Also doesnt excuse terrible customer service @TELUSsupport

  • Sunston72 Chris Beeston (@Sunston72) reported from Ottawa, Ontario

    Bad guys score 2-1 for the @Ottawa67sHockey 2nd period. #NoQuit #AllConnected @TELUS

  • AmmarGlen A.G.LEN (@AmmarGlen) reported from Ottawa, Ontario

    Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

  • slaur3000 steve (@slaur3000) reported from Ottawa, Ontario

    @TELUS mike’s super power would be super speed, fast enough to make the flash look slow! Section 22 row f seat 7

Telus Issues Reports

Latest outage, problems and issue reports in social media:
  • EggWhitePopcorn EggWhitePopcorn (@EggWhitePopcorn) reported

    Telus ads without the words in them look like **** posts

  • theOrigamiArmy Origami Army (@theOrigamiArmy) reported

    Dear @TELUS it’s been half a year. The cell service has gotten no better. Why are you harming some of the highest cell plan costs in the world again?

  • TheMasterHaxs Steven LaFrance (@TheMasterHaxs) reported

    @TELUS @TELUSsupport I have been a customer for over 7 years and you seem to think throttling my smart hub is smart, you are not the only game in town, piss off or ill take my 4 phones and internet to Rogers or Bell then maybe losing 500$ a month will teach you from throttling me

  • Ironman_Davis Corey (@Ironman_Davis) reported

    @Schesbalz @TELUS Oh ya that sucks lol but after the 20 it just puts you at slower speeds so atleast you don't have to pay extra or not have nay data at all!

  • smjnews Soren Jensen (@smjnews) reported from Anmore, British Columbia

    @TELUS please stop with the customer service calls! I've been getting at least one call every day for the past few weeks. I'm happy with my mobile service! Please stop calling!

  • Sunley74 Shel (@Sunley74) reported

    @TELUS why is your customer service so poor? Why would you give a customer a measly $5/month loyalty discount for 6 months, only to take it away after one month via passive aggressive text message? #poorcustomerservice

  • rock_lesnar Rob McKay (@rock_lesnar) reported

    @telus. Very disappointed in our home service. Going to cancel my plan because your charging me for stuff I'm not even using and your services are garbage

  • Paynedeer 𓆉 𝒮 𓆉 FOLLOW LIMIT (@Paynedeer) reported

    Wish Telus would stop shoving bring it back down people’s throats. If bring it back is the only option, I am never upgrading my phone and I’ll be leaving your company.

  • furdburfle81 Ted McKinney 🍀🍀 Hey Vern (@furdburfle81) reported

    @Bell_Support The Fibe TV app doesn’t support Apple’s iOS 14 TV option. When will that happen. @TELUSsupport @telus support it!

  • reicurran Rachel Curran (@reicurran) reported

    @privatecitizenn @Lumberist @jkenney No risk, no reward. Unless you're on the board of Telus like poor Stockwell Day, getting cancelled won't mean much. And again, you're smart enough to avoid that.