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Telus outages and service status in Ottawa, Ontario

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Ottawa, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Telus Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • vdehejia
    Vivek Dehejia (@vdehejia) reported from Ottawa, Ontario

    @TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!

  • mcguirp
    Paul McGuire (@mcguirp) reported from Ottawa, Ontario

    When told we will move to another company after our contract with @telus is over @TELUSsupport responded, this has nothing tobdovwith customer retention. I thought everything had to do with #CustomerService - there needs to be a better way!

  • mcguirp
    Paul McGuire (@mcguirp) reported from Ottawa, Ontario

    @intudes @TELUS I think they use that to their advantage. Also doesnt excuse terrible customer service @TELUSsupport

  • HeatherBadenoch
    Heather Badenoch 💉💉💉 (@HeatherBadenoch) reported from Ottawa, Ontario

    @mrabson Any chance you’re on Telus or Koodo? Their free Call Control service blocks robocalls. I haven’t had one in more than a year.

  • ealculumbre
    EA (@ealculumbre) reported from Ottawa, Ontario

    As long as I’m on LTE my #Ottawa reception is at 1 bar and reception extremely choppy. When changed to 3G service goes up to 2/3 bars & audio conversations became possible. - We shouldn’t have to choose between the two @TELUS @TELUSsupport

  • PatrickRKay
    Patrick Kay (@PatrickRKay) reported from Ottawa, Ontario

    @JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is

  • Sunston72
    Chris Beeston (@Sunston72) reported from Ottawa, Ontario

    Bad guys score 2-1 for the @Ottawa67sHockey 2nd period. #NoQuit #AllConnected @TELUS

  • stillwellgray
    simon (@stillwellgray) reported from Ottawa, Ontario

    @TELUS Wrong geo location for this ad, no one in Ontario gives a shit

  • auxonic
    Eric Goodwin (@auxonic) reported from Ottawa, Ontario

    @TELUS I support government owned and operated infrastructure because the big telcos like you refuse to invest in it. You’re looking for a handout and to that I say “shove off”

  • mcguirp
    Paul McGuire (@mcguirp) reported from Ottawa, Ontario

    Amazing statement today by @TELUS - if you keep your phone on airplane mode while overseas you will still incur roaming charges. Only way to prevent this, leave you SIM card in Canada. Terrible #CustomerService by @TELUSsupport

  • Paulysworld
    Paul Atkinson 🇨🇦 (@Paulysworld) reported from Gatineau, Quebec

    @mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.

  • mcguirp
    Paul McGuire (@mcguirp) reported from Ottawa, Ontario

    @JenniferNKing @TELUS @TELUSsupport That's what they said. Will never travel with a @telus phone again. Lesson learned. Terrible customer service.

  • ambivalent_one
    ambivalent_one (@ambivalent_one) reported from Ottawa, Ontario

    Hi @madebygoogle I love my Pixel 6 Pro but it's by far the phone with the worst signal strength I've had in my area. @koodo and @TELUS both have low signal normally but of the phone I've had this is the only one that has dropped calls and gone offline. I'm in the burbs.

  • CJAY932
    Christina (@CJAY932) reported from Ottawa, Ontario

    @TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS

  • auxonic
    Eric Goodwin (@auxonic) reported from Ottawa, Ontario

    @ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until there’s fibre literally every damn place.

  • antpepe
    antpepe (@antpepe) reported from Ottawa, Ontario

    @tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.

  • kittkat9688
    𝕜ꪖ𝕥 ꪀꪖડડ (@kittkat9688) reported from Ottawa, Ontario

    @TELUS your website sucks...being forced to change my plan online to avoid a surcharge yet the website won't let me...

  • MichaelSuddard
    Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario

    @Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔

  • MichaelSuddard
    Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario

    @Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.

  • OCT_Fan
    Michael.L (@OCT_Fan) reported from Ottawa, Ontario

    @HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • PeggyMaca
    Peggy Ann (@PeggyMaca) reported

    @Provocative_one @cdn_karma Telus tried. JT shut them down. Almost symbolic of what Canada is.

  • jenwads
    Jen Wads (@jenwads) reported

    I hate how @TELUS doesn't care or help with bills, even if you are disabled or low income. So, you switch to another company and get "new promotions" and a smaller phone dealer (ie. Koodoo vs FIDO). And NOW they are upset I left! That's 20+ years of F OFF

  • LoveMy7Wood
    Love My 7 Wood (@LoveMy7Wood) reported

    I love the emails I get from @TELUS addressed "Hi valued customer". If I was so valued you would think they would actually know my name.

  • cannaKAIJU
    the 小さい kaiju //HOODLUM on SPOTIFY➡️ (@cannaKAIJU) reported

    @TELUS Support team is supposed to be coming out today, but the service was supposed to be activated last Thursday and I’ve ate through my phone data to compensate :(

  • jamesraymont1
    Jimmyray (@jamesraymont1) reported

    @culturetripper @kim_gaetz Don’t forget, Telus is doing the same **** in Alberta.

  • tempestimony
    Sara T e m p e s t 🍁 (@tempestimony) reported

    @PrairieVeteran City of Calgary has 5 Level mgmt that can get down to 4 then 3 in 2 years. Redundancy positions. Buy off older Gen with 2 yrs severance pay. TELUS cut off 1400 employees by counting on the NEXT GEN. Stop adding personnel. ADMIN changes. Leadership? Positions stay the same. @DanWMcLean

  • MoonlightKn
    Tori J 🇨🇦🇺🇦 (@MoonlightKn) reported

    @MCSnetAB Glad to know your office closes at 2200hrs! My net has been down sinve 2130! You guys want to fix this or do I think about going back to Telus??

  • CheleNik
    n (@CheleNik) reported

    @VanIsleInvestor @TELUS When I called @TELUSsupport to help fix my. Optik tv issue they said leave a number and we'll call you back and then the hung up before I could leave a number for the 2nd time.

  • Ed3463
    Ed Fine (@Ed3463) reported

    @LoveMy7Wood @TELUS Heh. At the end of a fraught service call the bank rep made a brave effort at establishing a connection by thanking me for being a loyal customer since 2003. I have banked there since 1973.

  • cdnsorryeh
    Sorry Eh 🇨🇦 🐜 (@cdnsorryeh) reported

    @canmericanized @Rogers @CRTCeng try Bell, then Telus etc. They are relentless. If anyone ever calls claiming to be a company (utilities, bank etc), never call back the number they give you. Look at your bill or card & call that number. 2/2