Telus outages and service status in Ottawa, Ontario
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Ottawa, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ottawa, Ontario
The most recent Telus outage reports came from the following cities: Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Phone | 2 months ago |
|
Ottawa
|
Total Blackout | 4 months ago |
|
Ottawa
|
Phone | 4 months ago |
|
Nepean
|
Phone | 4 months ago |
|
Ottawa
|
Internet | 5 months ago |
Community Discussion
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Telus Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Eric Goodwin (@auxonic) reported from Ottawa, Ontario@TELUS I support government owned and operated infrastructure because the big telcos like you refuse to invest in it. You’re looking for a handout and to that I say “shove off”
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Will O'Neill (@wtoneill) reported from Ottawa, Ontario@TELUS should market a home security service that blocks the daily ads I receive from Telus for their home security service.
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Dave D Garand (@DaveInBlackburn) reported from Ottawa, OntarioMy #Telus phone service is kaput, anyone else?
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steve (@slaur3000) reported from Ottawa, Ontario@TELUS mike’s super power would be super speed, fast enough to make the flash look slow! Section 22 row f seat 7
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Heather Badenoch 💉💉💉 (@HeatherBadenoch) reported from Ottawa, Ontario@mrabson Any chance you’re on Telus or Koodo? Their free Call Control service blocks robocalls. I haven’t had one in more than a year.
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Patrick Kay (@PatrickRKay) reported from Ottawa, Ontario@JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is
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Christina (@CJAY932) reported from Ottawa, Ontario@TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS
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Paul Boyer (@PBoyer82) reported from Ottawa, Ontario@TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help
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A.G.LEN (@AmmarGlen) reported from Ottawa, OntarioHello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it
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Eric Goodwin (@auxonic) reported from Ottawa, Ontario@ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until there’s fibre literally every damn place.
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Eric Goodwin (@auxonic) reported from Ottawa, Ontario@human3500 @ALL_CAPS Lol... do we have an approach? Other than telus/bell looking for handouts to marginally improve poor service
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Vivek Dehejia (@vdehejia) reported from Ottawa, Ontario@TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!
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Paul McGuire (@mcguirp) reported from Ottawa, Ontario@intudes @TELUS I think they use that to their advantage. Also doesnt excuse terrible customer service @TELUSsupport
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Chris Beeston (@Sunston72) reported from Ottawa, OntarioBad guys score 2-1 for the @Ottawa67sHockey 2nd period. #NoQuit #AllConnected @TELUS
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Bram Abramson (@bramabramson) reported from Hull, Quebec@Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc
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Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario@Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔
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simon (@stillwellgray) reported from Ottawa, Ontario@TELUS Wrong geo location for this ad, no one in Ontario gives a shit
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Paul Atkinson 🇨🇦 (@Paulysworld) reported from Gatineau, Quebec@mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.
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Paul McGuire (@mcguirp) reported from Ottawa, OntarioAmazing statement today by @TELUS - if you keep your phone on airplane mode while overseas you will still incur roaming charges. Only way to prevent this, leave you SIM card in Canada. Terrible #CustomerService by @TELUSsupport
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ambivalent_one (@ambivalent_one) reported from Ottawa, OntarioHi @madebygoogle I love my Pixel 6 Pro but it's by far the phone with the worst signal strength I've had in my area. @koodo and @TELUS both have low signal normally but of the phone I've had this is the only one that has dropped calls and gone offline. I'm in the burbs.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Snowshoe Hare (@SnowshoeHare11) reported@TELUSsupport I do not have Telus internet but my landline is still not working
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Jayem 🇨🇦 (@LXXIIpercent) reportedNot good when you walk into a @TELUS authorized repair shop, tell them the issues & before they even see the phone their first question is "is it the Galaxy S26?" @SamsungMobile just released this phone a few months ago & it's already known to repair shops to have issues 🤦
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Caper04 (@Caper041) reported@TELUS @TELUSsupport maybe this is a problem??
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Living the Vanisle Life 🇨🇦🇨 (@IHateCold1234) reported@GotokujiLou @Francois_Houle @PierrePoilievre Yes. Even Telus employees in Calgary don’t like calling the Telus help line. My stepson works for Telus there.
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Joey Hansen (@joeydhansen) reported@tylerpaduraru @Prominent_Bryan @TELUSsupport Have had to deal with their customer service and tech support a couple of times in the last year and it's been absolute trash. A few years ago, I thought Telus had good customer service. Outsourcing it to AI has made it terrible.
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JPD (@JDugganhimself) reported@TELUSsupport Telus sucks
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bijboutique (@bijboutique1) reported@TELUSsupport @TELUS another day and another day without the cable working. Frozen again. Your service is ****! @Rogers now is a good time for a cold call
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Noah M Sayin (@stupidflamesfan) reportedSeriously can’t wait to get Starlink when my Telus contract is up. What a god damn joke Canadian telecom is.
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Stop the Insanity (@ElviraHaycraft) reportedWouldn't it be more useful to demand that that speaking English you can understand would be mandatory, especially in Government positions and public service. I have been talking to bank employees on the phone that neither my husband or myself understood, same goes for Telus
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ChinoAleman (@chinoalemano) reportedJUST IN: American 5G is among the WORST in the world for AI, according to Ookla. And FDD radios, like the ones $AMPG sells to Telus $T.TO, are the key. Out of 22 countries studied, the US ranks DEAD LAST in the share of throughput it gives to the uplink, and 20th in latency. That matters because AI services (multimodal AI, AR glasses, real-time apps) are uplink-hungry. They push data UP: video, voice, sensor streams. And US networks are sitting below the thresholds AI needs. Why is the US so far behind? Ookla is specific: the country leans too heavily on TDD spectrum and lacks enough FDD lowband to complement it. The networks with consistent uplink (the Nordics, UK, Australia) combine TDD midband WITH FDD. The US doesn't. Read that again. The diagnosis is literally: America needs more FDD in the mix. Now connect it to AMPG. On the Tier-1 carrier deployment we've discussed, AMPG supplies the FDD mid-band radios. Two of the five radios per sector, in the exact band Ookla says US networks are missing. So the logic writes itself. If the US wants 5G that's actually ready for the AI era, Ookla says it needs network investment and more FDD. That's capex. And capex on FDD radios is precisely the buildout AMPG sells into. And this lines up with everything else pointing the same way: the $66B TELUS plan, the FY2027 defense spend, the sovereignty push, the AI-RAN validation. More American network investment, in the exact areas AMPG serves. The diagnosis (US needs FDD and network investment for AI) points straight at AMPG's lane. America's 5G isn't ready for AI. Fixing it means building more of exactly what AMPG makes. This is not financial advice. Do your own research. I'm long $AMPG.