Vidéotron Outage Report in Brossard, Montérégie, Quebec

Problems in the last 24 hours in Brossard, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Brossard, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (59%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (8%)
• E-mail (4%)
• Phone (1%)

Live Outage Map Near Brossard, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, Saint-Constant, Laval, Longueuil, Saint-Basile-le-Grand, and La Prairie.

City	Problem Type	Report Time
Montréal	Wi-fi	1 day ago
Montréal	Internet	4 days ago
Montréal	Total Blackout	4 days ago
Montréal	Total Blackout	5 days ago
Montréal	Internet	5 days ago
Montréal	Total Blackout	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Brossard, Quebec

Latest outage, problems and issue reports in Brossard and nearby locations:

• 
  Issa Sissoko (@IssaCheckmate) reported 13 seconds ago from Montréal, Quebec

  @sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.

• 
  Kathy M (@kathym425) reported 3 minutes ago from Montréal, Quebec

  @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

• 
  Elephant Stone (@ElephantStoneHQ) reported 3 minutes ago from Montréal, Quebec

  Anyone else having @Videotron internet issues?

• 
  khai (@sumtimw0ng) reported 5 minutes ago from Montréal, Quebec

  Hm, Videotron Internet is unstable tonight...

• 
  Kathy M (@kathym425) reported 8 minutes ago from Montréal, Quebec

  @lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

• 
  sbg4evr (@sbg4evr) reported 11 minutes ago from Montréal, Quebec

  @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

• 
  m@rie (@mtn_carnet) reported 17 minutes ago from Montréal, Quebec

  @Videotron Service internet.

• 
  Felipe PJ (@fjvost) reported 17 minutes ago from Montréal, Quebec

  Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

• 
  Issa Sissoko (@IssaCheckmate) reported 23 minutes ago from Montréal, Quebec

  @Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol

• 
  Elephant Stone (@ElephantStoneHQ) reported 24 minutes ago from Montréal, Quebec

  @MikeSidel @Videotron Sucks

• 
  Sean Lloyd (@SeanLloyd93) reported 28 minutes ago from Montréal, Quebec

  @Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service

• 
  Nick Chrysanthakopoulos (@NickChrysantha1) reported 31 minutes ago from Montréal, Quebec

  @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

• 
  sbg4evr (@sbg4evr) reported 35 minutes ago from Montréal, Quebec

  @Videotron is service down? No Helix, no tv or internet access

• 
  Dan Carnelly (@dancarnelly) reported 38 minutes ago from Montréal, Quebec

  So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

• 
  Bitten Pnpple 🍍 (@EL_Loso) reported 47 minutes ago from Longueuil, Quebec

  I hope Videotron fix my home internet ASAP

• 
  Issa Sissoko (@IssaCheckmate) reported 50 minutes ago from Montréal, Quebec

  I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?

• 
  M▼RKDIEZ (@markdiez514) reported 51 minutes ago from Montréal, Quebec

  @Videotron what’s going on with your internet wtf?!?!?

• 
  Droussy 🎙🔥 (@DroussyBabe) reported 55 minutes ago from Montréal, Quebec

  Fix this **** Now !! @Videotron #enjeuxmajeurs

• 
  Issa Sissoko (@IssaCheckmate) reported 58 minutes ago from Montréal, Quebec

  @Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.

• 
  Issa Sissoko (@IssaCheckmate) reported 59 minutes ago from Montréal, Quebec

  @Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GSG Flash (@GSGFlash) reported 1 minute ago

  @Videotron Hi, quick question about my Videotron invoice. I paid my latest balance last week, however I still don't see it reflected in the Customer Centre and I received an email today that my payment is due. Just want to make sure that I won't get charged for a late payment.

• 
  Taylor (@TQ_Mills) reported 1 minute ago

  @Videotron you guys are the worst just FYI

• 
  Cody Campbell - MSO OSSTF D25 SSP (@codyc321) reported 6 minutes ago

  @Videotron are you having service issues? I can get a few channels and many are unavailable....

• 
  Frank Michlick (@fmichlick) reported 8 minutes ago

  . #advertising #fail @Videotron is sending me an "exclusive" offer in the Mail for 60 Mbps Internet via their Helix program. We've got 400 Mbps with them currently.

• 
  Matt Harrington (@MattHar65517869) reported 12 minutes ago

  Second day in a row on hold @Videotron mobile. Yesterday was 1 hour. Today, it has been 1.5 hours. Listening to the same message about how I can do my transaction on line. They just don't give a damn about the customer.

• 
  double swad ص (@salaamay) reported 17 minutes ago

  @Julien_Lavigne1 @Videotron Anytime I get comfortable to fall to watch something on Netflix, without fail the internet stops working #sofrustrating

• 
  Dave Moon (@Preludean) reported 17 minutes ago

  @Videotron my Helix internet and home phone have been down for about 5 hours. I just tried calling the 24 hour / 7 days a week technical support (according to the user centre app) and it tells me that customer service is closed.

• 
  Ann Lemieux (@ann_lemieux) reported 19 minutes ago

  @Videotron #Quebec Since replacing Videotron Box for cable (one week), all was great. (TY to your Technician) Yesterday I had no Data, so I called Tech. Support after 2 attempts to fix it with no luck (Sam) told me,my remote is defective. When I asked…

• 
  Noor Nahas (@NoorNahas1) reported 26 minutes ago

  Without these laws, Microsoft, Bell, Videotron, etc would need to outsource support/programming to overseas countries, but instead, they can just pay garbage wages to Quebecois who can't escape and speak passable English.

• 
  Mathias Røyrvik (@Saihtamen) reported 27 minutes ago

  @chrislesage I'm on Fizz, which is on Videotron and apparently it doesn't support it :/ Not that I have a big need for it, but would be fun to play with.