Vidéotron outages and service status in Brossard, Quebec

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Vidéotron generated 0 outage signals in the last 24 hours around Brossard, including 0 direct reports.
The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
The most recent signal from this area was received Apr 18, 4:48 PM EDT.

Internet (71%)
Total Blackout (14%)
Wi-fi (10%)
TV (5%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Brossard, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Brossard, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 20, 12:20 PM EDT	0	0
Apr 20, 12:40 PM EDT	0	0
Apr 20, 1:00 PM EDT	0	0
Apr 20, 1:20 PM EDT	0	0
Apr 20, 1:40 PM EDT	0	0
Apr 20, 2:00 PM EDT	0	0
Apr 20, 2:20 PM EDT	0	0
Apr 20, 2:40 PM EDT	0	0
Apr 20, 3:00 PM EDT	0	0
Apr 20, 3:20 PM EDT	0	0
Apr 20, 3:40 PM EDT	0	0
Apr 20, 4:00 PM EDT	0	0
Apr 20, 4:20 PM EDT	0	0
Apr 20, 4:40 PM EDT	0	0
Apr 20, 5:00 PM EDT	0	0
Apr 20, 5:20 PM EDT	0	0
Apr 20, 5:40 PM EDT	0	0
Apr 20, 6:00 PM EDT	0	0
Apr 20, 6:20 PM EDT	0	0
Apr 20, 6:40 PM EDT	0	0
Apr 20, 7:00 PM EDT	0	0
Apr 20, 7:20 PM EDT	0	0
Apr 20, 7:40 PM EDT	0	0
Apr 20, 8:00 PM EDT	0	0
Apr 20, 8:20 PM EDT	0	0
Apr 20, 8:40 PM EDT	0	0
Apr 20, 9:00 PM EDT	0	0
Apr 20, 9:20 PM EDT	0	0
Apr 20, 9:40 PM EDT	0	0
Apr 20, 10:00 PM EDT	0	0
Apr 20, 10:20 PM EDT	0	0
Apr 20, 10:40 PM EDT	0	0
Apr 20, 11:00 PM EDT	0	0
Apr 20, 11:20 PM EDT	0	0
Apr 20, 11:40 PM EDT	0	0
Apr 21, 12:00 AM EDT	0	0
Apr 21, 12:20 AM EDT	0	0
Apr 21, 12:40 AM EDT	0	0
Apr 21, 1:00 AM EDT	0	0
Apr 21, 1:20 AM EDT	0	0
Apr 21, 1:40 AM EDT	0	0
Apr 21, 2:00 AM EDT	0	0
Apr 21, 2:20 AM EDT	0	0
Apr 21, 2:40 AM EDT	0	0
Apr 21, 3:00 AM EDT	0	0
Apr 21, 3:20 AM EDT	0	0
Apr 21, 3:40 AM EDT	0	0
Apr 21, 4:00 AM EDT	0	0
Apr 21, 4:20 AM EDT	0	0
Apr 21, 4:40 AM EDT	0	0
Apr 21, 5:00 AM EDT	0	0
Apr 21, 5:20 AM EDT	0	0
Apr 21, 5:40 AM EDT	0	0
Apr 21, 6:00 AM EDT	0	0
Apr 21, 6:20 AM EDT	0	0
Apr 21, 6:40 AM EDT	0	0
Apr 21, 7:00 AM EDT	0	0
Apr 21, 7:20 AM EDT	0	0
Apr 21, 7:40 AM EDT	0	0
Apr 21, 8:00 AM EDT	0	0
Apr 21, 8:20 AM EDT	0	0
Apr 21, 8:40 AM EDT	0	0
Apr 21, 9:00 AM EDT	0	0
Apr 21, 9:20 AM EDT	0	0
Apr 21, 9:40 AM EDT	0	0
Apr 21, 10:00 AM EDT	0	0
Apr 21, 10:20 AM EDT	0	0
Apr 21, 10:40 AM EDT	0	0
Apr 21, 11:00 AM EDT	0	0
Apr 21, 11:20 AM EDT	0	0
Apr 21, 11:40 AM EDT	0	0
Apr 21, 12:00 PM EDT	0	0
Apr 21, 12:20 PM EDT	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Brossard, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, Longueuil, and La Prairie.

City	Problem Type	Report Time
Montréal	TV	3 days ago
Montréal	Wi-fi	4 days ago
Montréal	Internet	4 days ago
Montréal	Internet	5 days ago
Montréal	Internet	5 days ago
Montréal	Internet	5 days ago

Nearby cities with recent reports

Montréal

7 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Brossard, Quebec

Latest outage, problems and issue reports in Brossard and nearby locations:

jyseerys (@jayseereyes) reported 6 minutes ago from Montréal, Quebec
@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.
Juliana C 🏳️‍🌈 (@juycer) reported 10 minutes ago from Longueuil, Quebec
Besides providing a service with a speed way lower than I hired, @Videotron now is not working at all. I guess it’s time to change.
Khai. 💉💉 💉 😷 (@sumtimw0ng) reported 16 minutes ago from Montréal, Quebec
Great. Videotron seems to be unstable. 3rd time losing connection today 🤌
Issa Sissoko (@IssaCheckmate) reported 19 minutes ago from Montréal, Quebec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
Sean Lloyd (@SeanLloyd93) reported 19 minutes ago from Montréal, Quebec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
martin lutteral 🇨🇦 (@mlutteral) reported 21 minutes ago from Montréal, Quebec
@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
Jaaaaaayyyyy (@zerojay) reported 21 minutes ago from Montréal, Quebec
2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
Kathy M (@kathym425) reported 29 minutes ago from Montréal, Quebec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
Jaaaaaayyyyy (@zerojay) reported 29 minutes ago from Montréal, Quebec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
Katelyn Thomas (@katelynvthomas) reported 32 minutes ago from Westmount, Quebec
I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.
Issa Sissoko (@IssaCheckmate) reported 32 minutes ago from Montréal, Quebec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
martin lutteral 🇨🇦 (@mlutteral) reported 33 minutes ago from Montréal, Quebec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
Issa Sissoko (@IssaCheckmate) reported 38 minutes ago from Montréal, Quebec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
sbg4evr (@sbg4evr) reported 40 minutes ago from Montréal, Quebec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
Dan Carnelly (@dancarnelly) reported 42 minutes ago from Montréal, Quebec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
Kristian Gravenor (@CoolopolisMTL) reported 42 minutes ago from Montréal, Quebec
@videotron no internet here at my home in NDG. Please fix
martin lutteral 🇨🇦 (@mlutteral) reported 42 minutes ago from Montréal, Quebec
@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
sbg4evr (@sbg4evr) reported 45 minutes ago from Montréal, Quebec
@Videotron is service down? No Helix, no tv or internet access
Elephant Stone (@ElephantStoneHQ) reported 48 minutes ago from Montréal, Quebec
Anyone else having @Videotron internet issues?
KitEdotca (@KittEdotca) reported 54 minutes ago from Westmount, Quebec
@Videotron so, erm, you’re internet is down?

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Darshan Singh 🇨🇦🇨🇦🇨🇦 (@DarshanVancity) reported 2 minutes ago
@jeanphilippedr1 @pxw13 Videotron loses maybe a mill on the Als at worst but makes 100 mill profit otherwise all it does is reduce the tax they pay on the profit. I’m not losing sleep over that, ticats, stamps or MLSE. These accountants are more creative than Spielberg.
John Meloche (@johnmeloche) reported 10 minutes ago
@Videotron you guys having issues?
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 10 minutes ago
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
Lex Harvey (@lexharvs) reported 11 minutes ago
Cllr Ainslie asks why not emulate the model in Montreal? In 2013, Bell, Rogers, Telus and Quebec-based Videotron invested equally in a $50-million project to bring cell service to Montreal’s Metro.
François Caron 🇨🇦 (@Milnoc) reported 12 minutes ago
@fanCRTCProfling Nope. One important aspect of Videotron is that the service is reliable and the billing's accurate. I never have to fight with them.
Averwing Entertainment (@AverwingTTV) reported 14 minutes ago from Mont-Royal, Quebec
@Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭
Commissioner Miner (@fanCRTCProfling) reported 15 minutes ago
@TimoVainionpaa @RitaTrichur They are, with their other flanker brands. Cogeco flanker Oxio is riding on others networks. All the bell flankers Videotron's flanker is on everyone's network. Rogers is riding on others & makes up like 50% of Cogeco's network use. They all are, they just hide it.
sasksailortech75 (@sasksailortech1) reported 15 minutes ago
@senstalk_ What is the last inch provider? Bell Fibe? Rogers? VideoTron? Cell data? Honestly the signal is switched through so many possible networks it is hard to know where the bad network is? My current one is @Rogers CO-AX and it is 5 min delayed.
Commissioner Miner (@fanCRTCProfling) reported 18 minutes ago
Still no #CRTC outage reports from: -Videotron -Rogers -Wholesale/resale (Storm Internet aside) -Freedom mobile (which also couldn't provide french service during the outage).
Jj89 (@Jj8990313510) reported 21 minutes ago
@Videotron I am beyond frustrated. I work from home and the Internet cuts every 5-10 mins it’s been a solid 2 hours I am not able to work. It’s very infuriating when you can’t even work because the wifi keeps going down.