Vidéotron Outage Report in Brossard, Montérégie, Québec
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The latest reports from users having issues in Brossard come from postal codes J4W.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Brossard, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Brossard and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (73%)
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Wi-fi (10%)
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TV (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (1%)
Live Outage Map Near Brossard, Montérégie, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Longueuil, Laval, Brossard, LaSalle, La Prairie and Saint-Constant.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Brossard, Québec
Latest outage, problems and issue reports in Brossard and nearby locations:
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KitEdotca
(@KittEdotca) reported
from
Westmount, Québec
@Videotron so, erm, you’re internet is down?
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
Anyone else having @Videotron internet issues?
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
@MikeSidel @Videotron Sucks
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
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khai
(@sumtimw0ng) reported
from
Montréal, Québec
Hm, Videotron Internet is unstable tonight...
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
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Nick Chrysanthakopoulos
(@NickChrysantha1) reported
from
Montréal, Québec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
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Sean Lloyd
(@SeanLloyd93) reported
from
Montréal, Québec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
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m@rie
(@mtn_carnet) reported
from
Montréal, Québec
@Videotron Service internet.
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Droussy 🎙🔥
(@DroussyBabe) reported
from
Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Glory
(@SXGlory) reported
@Videotron The support section had been beyond useless. There is nothing about the specific issue I am having. Is your management specifically issuing you instructions that's wasting customer time? I'd appreciate if you can provide more information on the outage and it's impact and time.
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Assad Najem 🇨🇦
(@Offset01) reported
@Videotron any idea when the internet is coming back in Repentigny, we’ve been down since 1 Am
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HorrorRadio
(@HorrorRadio1) reported
store reps who work for the telecom companies in Canada @Rogers @Bell @Videotron stop selling phones to people that were born when lead tinctures and leeches were a medically viable solution to your ailments. if your customer remembers ww2 from the start, no sale. thank you.
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Gaetano Termini
(@GaetanoTermin19) reported
@Videotron How much longer before you fix the problem
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Sylvain Paquette 💭
(@zyx_psilon) reported
@scottmatla The technicalities of such TV broadcasting is simple. - Videotron or Bell (etc) supply the connectivity feed - Both must maintain a compatibility stream vulnerable to RGBA limits on common servers such as 5G or less - ANY fluctuations in stability of transmission by "cameras" 1/2
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Frank Morissette
(@Crimsonium) reported
@Videotron @rcastrovexler The one time I need to do work and I can’t. Perhaps you should reconsider your proposed $3/m increase. Your infrastructure is poor. Heck you don;t even have 1GBps anymore and Bell has 1.5GBps.
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Frank Morissette
(@Crimsonium) reported
@wha_mtl @Videotron Not only are they going to charge us more, now they are costing me money as I’m having trouble working. Fantastic service! As far as I know, its now windy outside. 🤨
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angie tarantini
(@ACarlomusto) reported
@Videotron we are having trouble with internet connection in Rivières des Prairies Montreal no internet connection! Will this be resolved soon?
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Alex
(@AGRBuilds) reported
@Videotron @lori25986007 Your network is down it’s not individuals.
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Vincent Lavallée
(@vincelavallee) reported
@ChesterDupont @Videotron Helix & internet down ici