Vidéotron outages and service status in Brossard, Quebec

No problems detected

If you are having issues, please submit a report below.

Vidéotron generated 1 outage signal in the last 24 hours around Brossard, including 1 direct report.
The most common problems reported in this area mention Internet, TV, and Wi-fi.
The most recent signal from this area was received Apr 28, 6:03 PM EDT.

Internet (80%)
TV (13%)
Wi-fi (7%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Brossard, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Brossard, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Brossard	Baseline
Apr 28, 1:00 AM EDT	0	0	0
Apr 28, 1:20 AM EDT	0	0	0
Apr 28, 1:40 AM EDT	0	0	0
Apr 28, 2:00 AM EDT	0	0	0
Apr 28, 2:20 AM EDT	0	0	0
Apr 28, 2:40 AM EDT	0	0	0
Apr 28, 3:00 AM EDT	0	0	0
Apr 28, 3:20 AM EDT	0	0	0
Apr 28, 3:40 AM EDT	0	0	0
Apr 28, 4:00 AM EDT	0	0	0
Apr 28, 4:20 AM EDT	0	0	0
Apr 28, 4:40 AM EDT	0	0	0
Apr 28, 5:00 AM EDT	0	0	0
Apr 28, 5:20 AM EDT	0	0	0
Apr 28, 5:40 AM EDT	0	0	0
Apr 28, 6:00 AM EDT	0	0	0
Apr 28, 6:20 AM EDT	0	0	0
Apr 28, 6:40 AM EDT	0	0	0
Apr 28, 7:00 AM EDT	0	0	0
Apr 28, 7:20 AM EDT	0	0	0
Apr 28, 7:40 AM EDT	0	0	0
Apr 28, 8:00 AM EDT	0	0	0
Apr 28, 8:20 AM EDT	0	0	0
Apr 28, 8:40 AM EDT	0	0	0
Apr 28, 9:00 AM EDT	0	0	0
Apr 28, 9:20 AM EDT	0	0	0
Apr 28, 9:40 AM EDT	0	0	0
Apr 28, 10:00 AM EDT	0	0	0
Apr 28, 10:20 AM EDT	0	0	0
Apr 28, 10:40 AM EDT	0	0	0
Apr 28, 11:00 AM EDT	0	0	0
Apr 28, 11:20 AM EDT	0	0	0
Apr 28, 11:40 AM EDT	0	0	0
Apr 28, 12:00 PM EDT	0	0	0
Apr 28, 12:20 PM EDT	0	0	0
Apr 28, 12:40 PM EDT	0	0	0
Apr 28, 1:00 PM EDT	0	0	0
Apr 28, 1:20 PM EDT	0	0	0
Apr 28, 1:40 PM EDT	0	0	0
Apr 28, 2:00 PM EDT	0	0	0
Apr 28, 2:20 PM EDT	0	0	0
Apr 28, 2:40 PM EDT	0	0	0
Apr 28, 3:00 PM EDT	0	0	0
Apr 28, 3:20 PM EDT	0	0	0
Apr 28, 3:40 PM EDT	0	0	0
Apr 28, 4:00 PM EDT	0	0	0
Apr 28, 4:20 PM EDT	0	0	0
Apr 28, 4:40 PM EDT	0	0	0
Apr 28, 5:00 PM EDT	0	0	0
Apr 28, 5:20 PM EDT	0	0	0
Apr 28, 5:40 PM EDT	0	0	0
Apr 28, 6:00 PM EDT	0	0	0
Apr 28, 6:20 PM EDT	0	0	0
Apr 28, 6:40 PM EDT	0	0	0
Apr 28, 7:00 PM EDT	0	0	0
Apr 28, 7:20 PM EDT	0	0	0
Apr 28, 7:40 PM EDT	0	0	0
Apr 28, 8:00 PM EDT	0	0	0
Apr 28, 8:20 PM EDT	0	0	0
Apr 28, 8:40 PM EDT	0	0	0
Apr 28, 9:00 PM EDT	0	0	0
Apr 28, 9:20 PM EDT	0	0	0
Apr 28, 9:40 PM EDT	0	0	0
Apr 28, 10:00 PM EDT	0	0	0
Apr 28, 10:20 PM EDT	0	0	0
Apr 28, 10:40 PM EDT	0	0	0
Apr 28, 11:00 PM EDT	0	0	0
Apr 28, 11:20 PM EDT	0	0	0
Apr 28, 11:40 PM EDT	0	0	0
Apr 29, 12:00 AM EDT	0	0	0
Apr 29, 12:20 AM EDT	0	0	0
Apr 29, 12:40 AM EDT	0	0	0
Apr 29, 1:00 AM EDT	0	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Brossard, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, Longueuil, and La Prairie.

City	Problem Type	Report Time
Montréal	TV	7 hours ago
Montréal	Internet	3 days ago
Montréal	Internet	4 days ago
Montréal	TV	10 days ago
Montréal	Wi-fi	11 days ago
Montréal	Internet	12 days ago

Nearby cities with recent reports

Montréal

3 recent signals

7 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Brossard, Quebec

Latest outage, problems and issue reports in Brossard and nearby locations:

sbg4evr (@sbg4evr) reported 2 minutes ago from Montréal, Quebec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
martin lutteral 🇨🇦 (@mlutteral) reported 5 minutes ago from Montréal, Quebec
@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
Richard E Flanagan (@phosfiend) reported 6 minutes ago from Montréal, Quebec
@Videotron internet seems to be down for folks in Hudson/St lazare
KitEdotca (@KittEdotca) reported 7 minutes ago from Westmount, Quebec
@Videotron so, erm, you’re internet is down?
Issa Sissoko (@IssaCheckmate) reported 9 minutes ago from Montréal, Quebec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
Khai. 💉💉 💉 😷 (@sumtimw0ng) reported 11 minutes ago from Montréal, Quebec
Great. Videotron seems to be unstable. 3rd time losing connection today 🤌
Dan Carnelly (@dancarnelly) reported 20 minutes ago from Montréal, Quebec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
jyseerys (@jayseereyes) reported 23 minutes ago from Montréal, Quebec
@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.
Amanda (@wild_one1998) reported 24 minutes ago from Montréal, Quebec
@Videotron Both cable boxes in the house went down last night, and are still down now
Katelyn Thomas (@katelynvthomas) reported 26 minutes ago from Westmount, Quebec
I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.
sbg4evr (@sbg4evr) reported 32 minutes ago from Montréal, Quebec
@Videotron is service down? No Helix, no tv or internet access
Elephant Stone (@ElephantStoneHQ) reported 44 minutes ago from Montréal, Quebec
@MikeSidel @Videotron Sucks
Kathy M (@kathym425) reported 44 minutes ago from Montréal, Quebec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
Bitten Pnpple 🍍 (@EL_Loso) reported 44 minutes ago from Longueuil, Quebec
I hope Videotron fix my home internet ASAP
Elephant Stone (@ElephantStoneHQ) reported 49 minutes ago from Montréal, Quebec
Anyone else having @Videotron internet issues?
Droussy 🎙🔥 (@DroussyBabe) reported 49 minutes ago from Montréal, Quebec
Fix this **** Now !! @Videotron #enjeuxmajeurs
lagarto malo 🦎 (@lagarto_malo) reported 50 minutes ago from Westmount, Quebec
@pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.
Beth W (@bunnyette) reported 50 minutes ago from Montréal, Quebec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
DARRELL (@darealityy) reported 52 minutes ago from Brossard, Quebec
@NobuBergy @Videotron Damn times are hard out here!
Cee (@CeeFor) reported 57 minutes ago from Montréal, Quebec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Mr. FrozenToast (@Rafi_Farkas) reported 39 seconds ago
@Videotron my internet is down for the last 30 minutes. Tried to reset the router and modem, no luck. Is there an outage?
Detlef (@Detlef) reported 45 seconds ago
@Videotron Hey @Videotron, April 11th and still no Helix service. What's up? Give me some news.
Panda🌻 (@takarajewels) reported 5 minutes ago
The thrilling sequel: apparently it’s NOT possible to filter TV channels to only see what I subscribe to. Ya’ll I will head on back to Videotron at this rate, wtf. At least with them I don’t have to scroll past 28394 channels I don’t pay for to get to the ones I do. 💀
Scale (@alliareault) reported 5 minutes ago
Money isn't even an issue anymore. It's ideology. Vidéotron more than happy to pay my 900$ bill they manufactured when they refused to give me a local phone # & forced me to keep so I could still have internet- They used this bill to disconnect it anyway & openly admitted to denying me router/access to Centrurion Corporative Intrrnet/tv account- the only CRTC authorized internet/tv account at my location- Global 15 minute city Agora in Gatineau. My lease should guarantee me. So what I'm poor I can't survive w/out internet- no one can bit especially me a as a disabled artist! I SIGNED THE LEASE. IT'S TOO LATE. LEASE IS TREATY. I'M SO ANGRY. I've been without internet since Oct 2024
Lumpy 🔪 (@lumpybag) reported 6 minutes ago
@Videotron BOO! Y'all have provided ZERO information to your clients and have SHOWN you do not care. Idk who runs this account but 100% switching to bell after this terrible service
Maka veli (@Makaveli_28) reported 8 minutes ago
@theunknownmurda @Videotron Still ongoing outtage and it's been all day now. @Videotron are you gonna fix it already??
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 11 minutes ago
@fagstein Have you heard through any of your sources if Videotron/Helix has found a solution or work around to fix their recording playback problem?
Shawna McLean (@Shawna_not_Sean) reported 14 minutes ago
What a day, I'm going to have today! There's a problem with my father's TV I need to solve a problem before the gray cup 🤯 talk about stress 🤬😔 #GreyCup #videotron
Fluxtrot (@fluxtrot) reported 15 minutes ago
@Videotron I sent the details for my account. Also, you should get verified on X... You are cheaper than an Etsy creator selling tampons made out of fall leaves. YOU REEEEALLY need to get your **** together.
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 16 minutes ago
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks