Vidéotron outages and service status in Brossard, Quebec

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Vidéotron generated 2 outage signals in the last 24 hours around Brossard, including 2 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
The most recent signal from this area was received May 30, 3:36 AM EDT.

Internet (74%)
Wi-fi (16%)
Total Blackout (5%)
TV (5%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Brossard, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Brossard, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Brossard	Baseline
May 29, 4:00 PM EDT	0	0	0
May 29, 4:20 PM EDT	0	0	0
May 29, 4:40 PM EDT	0	0	0
May 29, 5:00 PM EDT	0	0	0
May 29, 5:20 PM EDT	0	0	0
May 29, 5:40 PM EDT	0	0	0
May 29, 6:00 PM EDT	0	0	0
May 29, 6:20 PM EDT	0	0	0
May 29, 6:40 PM EDT	0	0	0
May 29, 7:00 PM EDT	0	0	0
May 29, 7:20 PM EDT	0	0	0
May 29, 7:40 PM EDT	0	0	0
May 29, 8:00 PM EDT	0	0	0
May 29, 8:20 PM EDT	0	0	0
May 29, 8:40 PM EDT	0	0	0
May 29, 9:00 PM EDT	0	0	0
May 29, 9:20 PM EDT	0	0	0
May 29, 9:40 PM EDT	0	0	0
May 29, 10:00 PM EDT	0	0	0
May 29, 10:20 PM EDT	0	0	0
May 29, 10:40 PM EDT	0	0	0
May 29, 11:00 PM EDT	0	0	0
May 29, 11:20 PM EDT	0	0	0
May 29, 11:40 PM EDT	0	0	0
May 30, 12:00 AM EDT	0	0	0
May 30, 12:20 AM EDT	0	0	0
May 30, 12:40 AM EDT	0	0	0
May 30, 1:00 AM EDT	0	0	0
May 30, 1:20 AM EDT	0	0	0
May 30, 1:40 AM EDT	0	0	0
May 30, 2:00 AM EDT	0	0	0
May 30, 2:20 AM EDT	0	0	0
May 30, 2:40 AM EDT	0	0	0
May 30, 3:00 AM EDT	0	0	0
May 30, 3:20 AM EDT	0	0	0
May 30, 3:40 AM EDT	0	0	0
May 30, 4:00 AM EDT	0	0	0
May 30, 4:20 AM EDT	0	0	0
May 30, 4:40 AM EDT	0	0	0
May 30, 5:00 AM EDT	0	0	0
May 30, 5:20 AM EDT	0	0	0
May 30, 5:40 AM EDT	0	0	0
May 30, 6:00 AM EDT	0	0	0
May 30, 6:20 AM EDT	0	0	0
May 30, 6:40 AM EDT	0	0	0
May 30, 7:00 AM EDT	0	0	0
May 30, 7:20 AM EDT	0	0	0
May 30, 7:40 AM EDT	0	0	0
May 30, 8:00 AM EDT	0	0	0
May 30, 8:20 AM EDT	0	0	0
May 30, 8:40 AM EDT	0	0	0
May 30, 9:00 AM EDT	0	0	0
May 30, 9:20 AM EDT	0	0	0
May 30, 9:40 AM EDT	0	0	0
May 30, 10:00 AM EDT	0	0	0
May 30, 10:20 AM EDT	0	0	0
May 30, 10:40 AM EDT	0	0	0
May 30, 11:00 AM EDT	0	0	0
May 30, 11:20 AM EDT	0	0	0
May 30, 11:40 AM EDT	0	0	0
May 30, 12:00 PM EDT	0	0	0
May 30, 12:20 PM EDT	0	0	0
May 30, 12:40 PM EDT	0	0	0
May 30, 1:00 PM EDT	0	0	0
May 30, 1:20 PM EDT	0	0	0
May 30, 1:40 PM EDT	0	0	0
May 30, 2:00 PM EDT	0	0	0
May 30, 2:20 PM EDT	0	0	0
May 30, 2:40 PM EDT	0	0	0
May 30, 3:00 PM EDT	0	0	0
May 30, 3:20 PM EDT	0	0	0
May 30, 3:40 PM EDT	0	0	0
May 30, 4:00 PM EDT	0	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Brossard, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, and Longueuil.

City	Problem Type	Report Time
Montréal	Internet	12 hours ago
Montréal	Internet	18 hours ago
Montréal	Internet	4 days ago
Montréal	Internet	10 days ago
Montréal	Wi-fi	10 days ago
Montréal	Internet	11 days ago

Nearby cities with recent reports

Montréal

3 recent signals

12 hours ago

Community Discussion

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Vidéotron Issues Reports Near Brossard, Quebec

Latest outage, problems and issue reports in Brossard and nearby locations:

martin lutteral 🇨🇦 (@mlutteral) reported 1 minute ago from Montréal, Quebec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
Issa Sissoko (@IssaCheckmate) reported 5 minutes ago from Montréal, Quebec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
Issa Sissoko (@IssaCheckmate) reported 5 minutes ago from Montréal, Quebec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
KitEdotca (@KittEdotca) reported 12 minutes ago from Westmount, Quebec
@Videotron so, erm, you’re internet is down?
m@rie (@mtn_carnet) reported 19 minutes ago from Montréal, Quebec
@Videotron Service internet.
martin lutteral 🇨🇦 (@mlutteral) reported 20 minutes ago from Montréal, Quebec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 20 minutes ago from Montréal, Quebec
Wthhh @Videotron why is my txting not working 😡😡
Katelyn Thomas (@katelynvthomas) reported 20 minutes ago from Westmount, Quebec
I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.
Issa Sissoko (@IssaCheckmate) reported 21 minutes ago from Montréal, Quebec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
M▼RKDIEZ (@markdiez514) reported 23 minutes ago from Montréal, Quebec
@Videotron what’s going on with your internet wtf?!?!?
Nick Chrysanthakopoulos (@NickChrysantha1) reported 23 minutes ago from Montréal, Quebec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
Issa Sissoko (@IssaCheckmate) reported 24 minutes ago from Montréal, Quebec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
Khai. 💉💉 💉 😷 (@sumtimw0ng) reported 32 minutes ago from Montréal, Quebec
Great. Videotron seems to be unstable. 3rd time losing connection today 🤌
khai (@sumtimw0ng) reported 33 minutes ago from Montréal, Quebec
Hm, Videotron Internet is unstable tonight...
Beth W (@bunnyette) reported 39 minutes ago from Montréal, Quebec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
Elephant Stone (@ElephantStoneHQ) reported 44 minutes ago from Montréal, Quebec
Anyone else having @Videotron internet issues?
jyseerys (@jayseereyes) reported 51 minutes ago from Montréal, Quebec
@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.
Jaaaaaayyyyy (@zerojay) reported 53 minutes ago from Montréal, Quebec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
Droussy 🎙🔥 (@DroussyBabe) reported 55 minutes ago from Montréal, Quebec
Fix this **** Now !! @Videotron #enjeuxmajeurs
Brommelier (@jonjerkone) reported 59 minutes ago from Westmount, Quebec
When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Buck (@BuckPanic) reported 6 minutes ago
@aybrowatchyrjet QC never seeing NHL hockey in videotron
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 7 minutes ago
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
Emmanuel (@GlitchTechFan) reported 11 minutes ago
Oh haha really funny @Videotron, now fix your services. The fact this has been going on since this morning, and it's yet to be fixed? And services are expected to come back at 11 PM? And this is WHY I do not want Helix TV!
Anne DeBlois (@annedeblois) reported 11 minutes ago
@frankcain088 @PuckReportNHL @FriedgeHNIC Absolutely, so why do they want to stick with this awful setup? I went to the QMHJL draft last summer, it was the good, old, centralized setup at the Vidéotron Centre in Québec City. That was way, way, way better.
RiouxSVN (@RiouxSVN) reported 14 minutes ago
Update on the ongoing outage: power is restored, but our network provider (Videotron) still has issues with the power outage. They did not provide an ETA yet.
Commissioner Miner (@fanCRTCProfling) reported 15 minutes ago
There are still no #CRTC outage reports from the ice storm that knocked comm's out for: -Videotron -Rogers -Freedom (which also negated French service during the outage) -Flanker brands -Resellers/wholesalers (Storm Internet aside)
⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂 (@Marigakaa) reported 17 minutes ago
@DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS
HammerofSparx (@KevinAn45942701) reported 19 minutes ago
@DouglasPollitt While I 💯 agree there is a ton of anti-competition stuff, I haven’t been able pin down what says they HAVE TO report scores. Does CBC? Local news? Do newspapers? (it bugs me that OS didn’t prove their case by getting on Cogeco, SaskTel, Videotron etc. Would’ve been faster)
Winter (it/that) 🇸🇰🇨🇦 (@WinterBourneTO) reported 19 minutes ago
@FreedomMobile @Videotron @Quebecor I’m leaving this house in 2 days so at this point what’s the point? I told u about this 3 days ago & ur only now taking interest. Plus I dm’d u like told me to & u STILL haven’t replied. Why don’t YOU take my issue to them instead me explainng the same thing over & over 2 20 ppl
Scale (@alliareault) reported 20 minutes ago
Money isn't even an issue anymore. It's ideology. Vidéotron more than happy to pay my 900$ bill they manufactured when they refused to give me a local phone # & forced me to keep so I could still have internet- They used this bill to disconnect it anyway & openly admitted to denying me router/access to Centrurion Corporative Intrrnet/tv account- the only CRTC authorized internet/tv account at my location- Global 15 minute city Agora in Gatineau. My lease should guarantee me. So what I'm poor I can't survive w/out internet- no one can bit especially me a as a disabled artist! I SIGNED THE LEASE. IT'S TOO LATE. LEASE IS TREATY. I'M SO ANGRY. I've been without internet since Oct 2024