Vidéotron outages and service status in Brossard, Quebec

No problems detected

If you are having issues, please submit a report below.

Vidéotron generated 0 outage signals in the last 24 hours around Brossard, including 0 direct reports.
The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
The most recent signal from this area was received Apr 18, 4:48 PM EDT.

Internet (70%)
Total Blackout (15%)
Wi-fi (10%)
TV (5%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Brossard, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Brossard, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 22, 8:40 PM EDT	0	0
Apr 22, 9:00 PM EDT	0	0
Apr 22, 9:20 PM EDT	0	0
Apr 22, 9:40 PM EDT	0	0
Apr 22, 10:00 PM EDT	0	0
Apr 22, 10:20 PM EDT	0	0
Apr 22, 10:40 PM EDT	0	0
Apr 22, 11:00 PM EDT	0	0
Apr 22, 11:20 PM EDT	0	0
Apr 22, 11:40 PM EDT	0	0
Apr 23, 12:00 AM EDT	0	0
Apr 23, 12:20 AM EDT	0	0
Apr 23, 12:40 AM EDT	0	0
Apr 23, 1:00 AM EDT	0	0
Apr 23, 1:20 AM EDT	0	0
Apr 23, 1:40 AM EDT	0	0
Apr 23, 2:00 AM EDT	0	0
Apr 23, 2:20 AM EDT	0	0
Apr 23, 2:40 AM EDT	0	0
Apr 23, 3:00 AM EDT	0	0
Apr 23, 3:20 AM EDT	0	0
Apr 23, 3:40 AM EDT	0	0
Apr 23, 4:00 AM EDT	0	0
Apr 23, 4:20 AM EDT	0	0
Apr 23, 4:40 AM EDT	0	0
Apr 23, 5:00 AM EDT	0	0
Apr 23, 5:20 AM EDT	0	0
Apr 23, 5:40 AM EDT	0	0
Apr 23, 6:00 AM EDT	0	0
Apr 23, 6:20 AM EDT	0	0
Apr 23, 6:40 AM EDT	0	0
Apr 23, 7:00 AM EDT	0	0
Apr 23, 7:20 AM EDT	0	0
Apr 23, 7:40 AM EDT	0	0
Apr 23, 8:00 AM EDT	0	0
Apr 23, 8:20 AM EDT	0	0
Apr 23, 8:40 AM EDT	0	0
Apr 23, 9:00 AM EDT	0	0
Apr 23, 9:20 AM EDT	0	0
Apr 23, 9:40 AM EDT	0	0
Apr 23, 10:00 AM EDT	0	0
Apr 23, 10:20 AM EDT	0	0
Apr 23, 10:40 AM EDT	0	0
Apr 23, 11:00 AM EDT	0	0
Apr 23, 11:20 AM EDT	0	0
Apr 23, 11:40 AM EDT	0	0
Apr 23, 12:00 PM EDT	0	0
Apr 23, 12:20 PM EDT	0	0
Apr 23, 12:40 PM EDT	0	0
Apr 23, 1:00 PM EDT	0	0
Apr 23, 1:20 PM EDT	0	0
Apr 23, 1:40 PM EDT	0	0
Apr 23, 2:00 PM EDT	0	0
Apr 23, 2:20 PM EDT	0	0
Apr 23, 2:40 PM EDT	0	0
Apr 23, 3:00 PM EDT	0	0
Apr 23, 3:20 PM EDT	0	0
Apr 23, 3:40 PM EDT	0	0
Apr 23, 4:00 PM EDT	0	0
Apr 23, 4:20 PM EDT	0	0
Apr 23, 4:40 PM EDT	0	0
Apr 23, 5:00 PM EDT	0	0
Apr 23, 5:20 PM EDT	0	0
Apr 23, 5:40 PM EDT	0	0
Apr 23, 6:00 PM EDT	0	0
Apr 23, 6:20 PM EDT	0	0
Apr 23, 6:40 PM EDT	0	0
Apr 23, 7:00 PM EDT	0	0
Apr 23, 7:20 PM EDT	0	0
Apr 23, 7:40 PM EDT	0	0
Apr 23, 8:00 PM EDT	0	0
Apr 23, 8:20 PM EDT	0	0
Apr 23, 8:40 PM EDT	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Brossard, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, Longueuil, and La Prairie.

City	Problem Type	Report Time
Montréal	TV	5 days ago
Montréal	Wi-fi	6 days ago
Montréal	Internet	7 days ago
Montréal	Internet	7 days ago
Montréal	Internet	7 days ago
Montréal	Internet	8 days ago

Nearby cities with recent reports

Montréal

3 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Brossard, Quebec

Latest outage, problems and issue reports in Brossard and nearby locations:

Sean Lloyd (@SeanLloyd93) reported 5 minutes ago from Montréal, Quebec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
Kristian Gravenor (@CoolopolisMTL) reported 10 minutes ago from Montréal, Quebec
@videotron no internet here at my home in NDG. Please fix
Issa Sissoko (@IssaCheckmate) reported 15 minutes ago from Montréal, Quebec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
Ahsan. (@Iqballer69) reported 16 minutes ago from Montréal, Quebec
@MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly
Cee (@CeeFor) reported 23 minutes ago from Montréal, Quebec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
DARRELL (@darealityy) reported 27 minutes ago from Brossard, Quebec
@NobuBergy @Videotron Damn times are hard out here!
Bitten Pnpple 🍍 (@EL_Loso) reported 32 minutes ago from Longueuil, Quebec
I hope Videotron fix my home internet ASAP
sbg4evr (@sbg4evr) reported 33 minutes ago from Montréal, Quebec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
Jaaaaaayyyyy (@zerojay) reported 33 minutes ago from Montréal, Quebec
2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
Jaaaaaayyyyy (@zerojay) reported 34 minutes ago from Montréal, Quebec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
Kathy M (@kathym425) reported 35 minutes ago from Montréal, Quebec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
jyseerys (@jayseereyes) reported 35 minutes ago from Montréal, Quebec
@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.
Droussy 🎙🔥 (@DroussyBabe) reported 35 minutes ago from Montréal, Quebec
Fix this **** Now !! @Videotron #enjeuxmajeurs
M▼RKDIEZ (@markdiez514) reported 37 minutes ago from Montréal, Quebec
@Videotron what’s going on with your internet wtf?!?!?
Jaaaaaayyyyy (@zerojay) reported 38 minutes ago from Montréal, Quebec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
Felipe PJ (@fjvost) reported 39 minutes ago from Montréal, Quebec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
khai (@sumtimw0ng) reported 43 minutes ago from Montréal, Quebec
Hm, Videotron Internet is unstable tonight...
Issa Sissoko (@IssaCheckmate) reported 43 minutes ago from Montréal, Quebec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
Issa Sissoko (@IssaCheckmate) reported 48 minutes ago from Montréal, Quebec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
Issa Sissoko (@IssaCheckmate) reported 56 minutes ago from Montréal, Quebec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

iPro YT (@YtIpro57328) reported 9 minutes ago
@Bell_Support AGAIN!! Bell has been down repeatedly in December alone. Down two weekends ago Down last weekend Down again Monday @videotron how's your service been lately?
Rosemary Tiklé (@Rosemary_Tikle) reported 10 minutes ago
@Videotron We still don’t have internet service in Kirkland. No one at Vidéotron is answering the call.
Alex Clark (@alxclrk) reported 15 minutes ago
I'm on a train from Toronto to Montreal, and I can't believe we can't get reliable internet for the entire trip with VIA Rail. Onboard wifi dropping constantly and even Videotron's network has terrible coverage over the entire ride. Really wish they could use Starlink somehow.
PeteyPoPetey (A user) 🇨🇦 #ReleaseTheNames (@peteypopetey) reported 16 minutes ago
Freedom wasn't great for cell phones (lots of complaints online) but since Videotron bought them I expect things to be much better. We switched on phone to Freedom and so far, other than a bumpy setup(*), it's been great. *They put the wrong # in one of the account fields so RCS wouldn't work, couldn't explain how and couldn't fix it until we went two service tiers up. Also twice claimed they sent emails which somehow never arrived.
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 16 minutes ago
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
Crab Navi 🦀 (@ChickenPoutine) reported 18 minutes ago
*Some people would say I never had 18/18 because I don't have the Videotron Centre.
⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂 (@Marigakaa) reported 20 minutes ago
@DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS
Sacha Lempka (@Sachtradamus) reported 23 minutes ago
Hey @Videotron , please fix your feed on the Golf Channel. It is supposed to be showing day 1 of the Ryder Cup and it is showing an old Documentary instead. Thank you in advance.
Gen writes (@SBethany2021) reported 23 minutes ago
@JMReynolds Never had a blockbuster in my town. We had Videotron and most of the time, they didn't have the movie we wanted to watch when we wanted to watch it.
Audrey Laurent-André (@CancerPrime) reported 27 minutes ago
@Videotron Hello, I still don't have access to the internet. Is it possible to tell me if the problem is at my place or part of a bigger outage please?