Vidéotron outages and service status in Mont-Royal, Quebec

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Vidéotron generated 1 outage signal in the last 24 hours around Mont-Royal, including 1 direct report.
The most common problems reported in this area mention Internet, TV, and Wi-fi.
The most recent signal from this area was received May 3, 5:36 PM EDT.

Internet (83%)
TV (11%)
Wi-fi (6%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Mont-Royal, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Mont-Royal, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Mont-Royal	Baseline
May 3, 6:20 AM EDT	0	0	0
May 3, 6:40 AM EDT	0	0	0
May 3, 7:00 AM EDT	0	0	0
May 3, 7:20 AM EDT	0	0	0
May 3, 7:40 AM EDT	0	0	0
May 3, 8:00 AM EDT	0	0	0
May 3, 8:20 AM EDT	0	0	0
May 3, 8:40 AM EDT	0	0	0
May 3, 9:00 AM EDT	0	0	0
May 3, 9:20 AM EDT	0	0	0
May 3, 9:40 AM EDT	0	0	0
May 3, 10:00 AM EDT	0	0	0
May 3, 10:20 AM EDT	0	0	0
May 3, 10:40 AM EDT	0	0	0
May 3, 11:00 AM EDT	0	0	0
May 3, 11:20 AM EDT	0	0	0
May 3, 11:40 AM EDT	0	0	0
May 3, 12:00 PM EDT	0	0	0
May 3, 12:20 PM EDT	0	0	0
May 3, 12:40 PM EDT	0	0	0
May 3, 1:00 PM EDT	0	0	0
May 3, 1:20 PM EDT	0	0	0
May 3, 1:40 PM EDT	0	0	0
May 3, 2:00 PM EDT	0	0	0
May 3, 2:20 PM EDT	0	0	0
May 3, 2:40 PM EDT	0	0	0
May 3, 3:00 PM EDT	0	0	0
May 3, 3:20 PM EDT	0	0	0
May 3, 3:40 PM EDT	0	0	0
May 3, 4:00 PM EDT	0	0	0
May 3, 4:20 PM EDT	0	0	0
May 3, 4:40 PM EDT	0	0	0
May 3, 5:00 PM EDT	0	0	0
May 3, 5:20 PM EDT	0	0	0
May 3, 5:40 PM EDT	0	0	0
May 3, 6:00 PM EDT	0	0	0
May 3, 6:20 PM EDT	0	0	0
May 3, 6:40 PM EDT	0	0	0
May 3, 7:00 PM EDT	0	0	0
May 3, 7:20 PM EDT	0	0	0
May 3, 7:40 PM EDT	0	0	0
May 3, 8:00 PM EDT	0	0	0
May 3, 8:20 PM EDT	0	0	0
May 3, 8:40 PM EDT	0	0	0
May 3, 9:00 PM EDT	0	0	0
May 3, 9:20 PM EDT	0	0	0
May 3, 9:40 PM EDT	0	0	0
May 3, 10:00 PM EDT	0	0	0
May 3, 10:20 PM EDT	0	0	0
May 3, 10:40 PM EDT	0	0	0
May 3, 11:00 PM EDT	0	0	0
May 3, 11:20 PM EDT	0	0	0
May 3, 11:40 PM EDT	0	0	0
May 4, 12:00 AM EDT	0	0	0
May 4, 12:20 AM EDT	0	0	0
May 4, 12:40 AM EDT	0	0	0
May 4, 1:00 AM EDT	0	0	0
May 4, 1:20 AM EDT	0	0	0
May 4, 1:40 AM EDT	0	0	0
May 4, 2:00 AM EDT	0	0	0
May 4, 2:20 AM EDT	0	0	0
May 4, 2:40 AM EDT	0	0	0
May 4, 3:00 AM EDT	0	0	0
May 4, 3:20 AM EDT	0	0	0
May 4, 3:40 AM EDT	0	0	0
May 4, 4:00 AM EDT	0	0	0
May 4, 4:20 AM EDT	0	0	0
May 4, 4:40 AM EDT	0	0	0
May 4, 5:00 AM EDT	0	0	0
May 4, 5:20 AM EDT	0	0	0
May 4, 5:40 AM EDT	0	0	0
May 4, 6:00 AM EDT	0	0	0
May 4, 6:20 AM EDT	0	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mont-Royal, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, and Laval.

City	Problem Type	Report Time
Montréal	Internet	13 hours ago
Laval	Internet	1 day ago
Montréal	Internet	4 days ago
Montréal	Internet	4 days ago
Montréal	Internet	4 days ago
Montréal	TV	6 days ago

Nearby cities with recent reports

Montréal

5 recent signals

13 hours ago

Laval

1 recent signals

1 day ago

Community Discussion

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Vidéotron Issues Reports Near Mont-Royal, Quebec

Latest outage, problems and issue reports in Mont-Royal and nearby locations:

m@rie (@mtn_carnet) reported 4 minutes ago from Montréal, Quebec
@Videotron Service internet.
Kathy M (@kathym425) reported 4 minutes ago from Montréal, Quebec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
Beth W (@bunnyette) reported 6 minutes ago from Montréal, Quebec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
Issa Sissoko (@IssaCheckmate) reported 12 minutes ago from Montréal, Quebec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
Jaaaaaayyyyy (@zerojay) reported 14 minutes ago from Montréal, Quebec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
David MacIntyre (@dave_mac609) reported 15 minutes ago from Montréal, Quebec
@Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.
Katelyn Thomas (@katelynvthomas) reported 16 minutes ago from Westmount, Quebec
I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.
Issa Sissoko (@IssaCheckmate) reported 26 minutes ago from Montréal, Quebec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
Issa Sissoko (@IssaCheckmate) reported 29 minutes ago from Montréal, Quebec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
Droussy 🎙🔥 (@DroussyBabe) reported 29 minutes ago from Montréal, Quebec
Fix this **** Now !! @Videotron #enjeuxmajeurs
Elephant Stone (@ElephantStoneHQ) reported 37 minutes ago from Montréal, Quebec
@MikeSidel @Videotron Sucks
M▼RKDIEZ (@markdiez514) reported 38 minutes ago from Montréal, Quebec
@Videotron what’s going on with your internet wtf?!?!?
martin lutteral 🇨🇦 (@mlutteral) reported 38 minutes ago from Montréal, Quebec
@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
Jaaaaaayyyyy (@zerojay) reported 41 minutes ago from Montréal, Quebec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
martin lutteral 🇨🇦 (@mlutteral) reported 44 minutes ago from Montréal, Quebec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
sbg4evr (@sbg4evr) reported 45 minutes ago from Montréal, Quebec
@Videotron is service down? No Helix, no tv or internet access
Beth W (@bunnyette) reported 49 minutes ago from Montréal, Quebec
@Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service
Kathy M (@kathym425) reported 53 minutes ago from Montréal, Quebec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
Sean Lloyd (@SeanLloyd93) reported 58 minutes ago from Montréal, Quebec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
martin lutteral 🇨🇦 (@mlutteral) reported 59 minutes ago from Montréal, Quebec
@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Shawna McLean (@Shawna_not_Sean) reported 4 minutes ago
What a day, I'm going to have today! There's a problem with my father's TV I need to solve a problem before the gray cup 🤯 talk about stress 🤬😔 #GreyCup #videotron
Scale (@alliareault) reported 6 minutes ago
Issue can be resolved in my favor. I'm pretty sure @MarkJCarney wants Canadian gobal 15 min city Agora/ Villa to succeed. I know for a fact it's not. I'm NOT the problem. Videotron not following plan they're supposed to & Centurion too ignorant. Centurion/employees need to be OUT
Zohar Bat Sarah 🇨🇦🇮🇱 (@Melinster) reported 6 minutes ago
Anyone else unable to use their phone on @Videotron today? Getting a "not registered on network message". Installed their new Sim card, still not working.
Scale (@alliareault) reported 8 minutes ago
@GoTalkTruth @Shawnbuckleylaw @nhppa I'm tenant in a 15 min city Agora (also Villa being built) in Gatineau Internet supposed to be incl facilitators a Monopoly Centurion Corporative Account as well as provider Vidéotron They wanted me out I'm poor but potential & value. Never set it up. No internet since Oct.
Morin (@MorinLoL1) reported 10 minutes ago
@drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.
John Meloche (@johnmeloche) reported 14 minutes ago
@Videotron you guys having issues?
Matt Britton 🍉🇵🇸 1-1 (@LedZepFan1976) reported 14 minutes ago from Châteauguay, Quebec
@DarrenWHaynes @HILITINGHOCKEY @TrentDavies69 I have all the sportsnet channels on videotron ($15/month for them all). Watched the game last night on SNE, and had access to it on the other Snet channels too of course I turned it off in the 3rd when they were down 4-1 in the 3rd but still. Haven't missed a game since R1 G1
issa (@issaibahim84) reported 23 minutes ago
@Bell_Support hey bell we live in hull and this is the 3rd service interruption in 3 weeks. We pay 275$ a month for internet, cell, tv with bell we are now going to switch over to videotron worse internet but atleast they dont have vandalism issues every week
Jeff Pappone 🇨🇦 (@jpappone) reported 23 minutes ago
Had a @Videotron account for two weeks. It’s already a total customer service ***********. #Bravo #Fail
Paolo (@Captain_Crash83) reported 25 minutes ago
Anybody currently having issues with Videotron?