Vidéotron outages and service status in Mont-Royal, Quebec

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Vidéotron generated 0 outage signals in the last 24 hours around Mont-Royal, including 0 direct reports.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Mont-Royal, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Mont-Royal, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Mont-Royal	Baseline
Apr 8, 7:40 AM EDT	0	0	0
Apr 8, 8:00 AM EDT	0	0	0
Apr 8, 8:20 AM EDT	0	0	0
Apr 8, 8:40 AM EDT	0	0	0
Apr 8, 9:00 AM EDT	0	0	0
Apr 8, 9:20 AM EDT	0	0	0
Apr 8, 9:40 AM EDT	0	0	0
Apr 8, 10:00 AM EDT	0	0	0
Apr 8, 10:20 AM EDT	0	0	0
Apr 8, 10:40 AM EDT	0	0	0
Apr 8, 11:00 AM EDT	0	0	0
Apr 8, 11:20 AM EDT	0	0	0
Apr 8, 11:40 AM EDT	0	0	0
Apr 8, 12:00 PM EDT	0	0	0
Apr 8, 12:20 PM EDT	0	0	0
Apr 8, 12:40 PM EDT	0	0	0
Apr 8, 1:00 PM EDT	0	0	0
Apr 8, 1:20 PM EDT	0	0	0
Apr 8, 1:40 PM EDT	0	0	0
Apr 8, 2:00 PM EDT	0	0	0
Apr 8, 2:20 PM EDT	0	0	0
Apr 8, 2:40 PM EDT	0	0	0
Apr 8, 3:00 PM EDT	0	0	0
Apr 8, 3:20 PM EDT	0	0	0
Apr 8, 3:40 PM EDT	0	0	0
Apr 8, 4:00 PM EDT	0	0	0
Apr 8, 4:20 PM EDT	0	0	0
Apr 8, 4:40 PM EDT	0	0	0
Apr 8, 5:00 PM EDT	0	0	0
Apr 8, 5:20 PM EDT	0	0	0
Apr 8, 5:40 PM EDT	0	0	0
Apr 8, 6:00 PM EDT	0	0	0
Apr 8, 6:20 PM EDT	0	0	0
Apr 8, 6:40 PM EDT	0	0	0
Apr 8, 7:00 PM EDT	0	0	0
Apr 8, 7:20 PM EDT	0	0	0
Apr 8, 7:40 PM EDT	0	0	0
Apr 8, 8:00 PM EDT	0	0	0
Apr 8, 8:20 PM EDT	0	0	0
Apr 8, 8:40 PM EDT	0	0	0
Apr 8, 9:00 PM EDT	0	0	0
Apr 8, 9:20 PM EDT	0	0	0
Apr 8, 9:40 PM EDT	0	0	0
Apr 8, 10:00 PM EDT	0	0	0
Apr 8, 10:20 PM EDT	0	0	0
Apr 8, 10:40 PM EDT	0	0	0
Apr 8, 11:00 PM EDT	0	0	0
Apr 8, 11:20 PM EDT	0	0	0
Apr 8, 11:40 PM EDT	0	0	0
Apr 9, 12:00 AM EDT	0	0	0
Apr 9, 12:20 AM EDT	0	0	0
Apr 9, 12:40 AM EDT	0	0	0
Apr 9, 1:00 AM EDT	0	0	0
Apr 9, 1:20 AM EDT	0	0	0
Apr 9, 1:40 AM EDT	0	0	0
Apr 9, 2:00 AM EDT	0	0	0
Apr 9, 2:20 AM EDT	0	0	0
Apr 9, 2:40 AM EDT	0	0	0
Apr 9, 3:00 AM EDT	0	0	0
Apr 9, 3:20 AM EDT	0	0	0
Apr 9, 3:40 AM EDT	0	0	0
Apr 9, 4:00 AM EDT	0	0	0
Apr 9, 4:20 AM EDT	0	0	0
Apr 9, 4:40 AM EDT	0	0	0
Apr 9, 5:00 AM EDT	0	0	0
Apr 9, 5:20 AM EDT	0	0	0
Apr 9, 5:40 AM EDT	0	0	0
Apr 9, 6:00 AM EDT	0	0	0
Apr 9, 6:20 AM EDT	0	0	0
Apr 9, 6:40 AM EDT	0	0	0
Apr 9, 7:00 AM EDT	0	0	0
Apr 9, 7:20 AM EDT	0	0	0
Apr 9, 7:40 AM EDT	0	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mont-Royal, Quebec

The most recent Vidéotron outage reports came from the following cities: Saint-Constant, Montréal, Laval, Longueuil, La Prairie, Dollard-Des Ormeaux, Pointe-Claire, and Boisbriand.

City	Problem Type	Report Time
Saint-Constant	Internet	15 hours ago
Montréal	Internet	5 days ago
Montréal	Internet	6 days ago
Montréal	Wi-fi	11 days ago
Montréal	Internet	13 days ago
Montréal	Total Blackout	14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Mont-Royal, Quebec

Latest outage, problems and issue reports in Mont-Royal and nearby locations:

Dan Carnelly (@dancarnelly) reported 4 minutes ago from Montréal, Quebec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
Fha Gauthier (@voilalasoupe) reported 7 minutes ago from Laval, Quebec
Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.
Badr S. Masri (@badrmasri) reported 12 minutes ago from Laval, Quebec
@Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?
Elephant Stone (@ElephantStoneHQ) reported 12 minutes ago from Montréal, Quebec
Anyone else having @Videotron internet issues?
Felipe PJ (@fjvost) reported 16 minutes ago from Montréal, Quebec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
Tom (@dirtydinarzo) reported 16 minutes ago from Kirkland, Quebec
@KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi
sbg4evr (@sbg4evr) reported 16 minutes ago from Montréal, Quebec
@Videotron is service down? No Helix, no tv or internet access
sbg4evr (@sbg4evr) reported 18 minutes ago from Montréal, Quebec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
Elephant Stone (@ElephantStoneHQ) reported 19 minutes ago from Montréal, Quebec
@MikeSidel @Videotron Sucks
Droussy 🎙🔥 (@DroussyBabe) reported 20 minutes ago from Montréal, Quebec
Fix this **** Now !! @Videotron #enjeuxmajeurs
M▼RKDIEZ (@markdiez514) reported 28 minutes ago from Montréal, Quebec
@Videotron what’s going on with your internet wtf?!?!?
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 37 minutes ago from Dollard-Des Ormeaux, Quebec
Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.
m@rie (@mtn_carnet) reported 37 minutes ago from Montréal, Quebec
@Videotron Service internet.
lawrence bass (@lbass007) reported 48 minutes ago from Laval, Quebec
@Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 49 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron has the worst customer service.
Nick Chrysanthakopoulos (@NickChrysantha1) reported 49 minutes ago from Montréal, Quebec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 51 minutes ago from Dollard-Des Ormeaux, Quebec
When Videotron calls you to solve your problems, but actually doesn't lmao.
Kathy M (@kathym425) reported 52 minutes ago from Montréal, Quebec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
Kathy M (@kathym425) reported 58 minutes ago from Montréal, Quebec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
SalaUddin (@salauddinshah99) reported 58 minutes ago from Laval, Quebec
@fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

jack mcgraw (@redmcgraw1) reported 4 minutes ago
@FP_Champagne Is there a policy and technical way to ensure that canadians could switch to another provider (say videotron, bell, telus or shaw) if a provider (say rogers) goes down on an emergency basis, at the expense of of the downed provider (example rogers)?
Kevin Petker - Princess World👑 - FUNDED! (@KevinPetker) reported 5 minutes ago
@Videotron Talked to a support agent at 8:55pm, "Should be half an hour or so.", well it's 10:04pm, no messages, no tech. My kids are in bed, don't need someone stomping around. Why do I need to call/follow-up? Why am I not being informed? This a full day without phone or internet.
Kevin Petker - Princess World👑 - FUNDED! (@KevinPetker) reported 6 minutes ago
"A technician will be with you within minutes or hours." Such a helpful addendum to the "Will arrive between 7:30am and 8:30pm" initial timeframe, @Videotron! Yes, I know things are busy and unpredictable, but better messaging would help.
Marcel de Hêtre (@marceldehetre) reported 8 minutes ago
@Videotron you can tell the temperature of my Gateway but you can’t find the source of the noise on our signal so our internet connection drops every 15 minutes…
Steven (@clogicca) reported 11 minutes ago
went to use the illico app to set dvr remotely to record but it is dead .. it had Me download the helix app instead .. the helix app is a piece of **** that has the wrong channel numbers and can't record 👎🙁💩😠 @Videotron @VideotronDiv
Grumpy Old Man (@netweaverone) reported 15 minutes ago
@CompBureau @FP_Champagne Shaw, Rogers, Videotron… This is NO SOLUTION! Freedom has better low cost plans then Videotron. How does this deal help drive more competition and lower prices? #cdnpoli #abpoli
Jeffery A Thomas 🇨🇦 (@JefferyThomas) reported 18 minutes ago
Hate that @Videotron is trying to jam this Helix garbage down our throats. (Arrogant customer service as well) More features disappearing for Illico customers. #Bell still not offering decent speeds 400Mbps+ in my postal code.
UpUrShaft (@UpUrShaftOnline) reported 20 minutes ago
@thevivafrei @theJagmeetSingh @PierrePoilievre Fido belongs to Rogers, and Telus has Koodo. Then there's Bell. Videotron for all intents and purposes is pretty local. All other discount carriers pay to use the Big 3's networks. If their networks go down, so do the little guys, including Virgin.
Dia Haddad (@Dia_Haddad) reported 22 minutes ago
@Videotron I am trying to login to my account, I login but keeps re-directing me to login page non-stop, and I can never login? are there issues this morning?
Harvey Hope 🇨🇦 💻 (@pcinnovation) reported 26 minutes ago
@merry123459 I was with Rogers since 1992. Unsatisfied with their increasingly gouging plans, in 2017 I switched over to Videotron. Very stable service and cost effective plans. 👍