Vidéotron outages and service status in Mont-Royal, Quebec

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Vidéotron generated 2 outage signals in the last 24 hours around Mont-Royal, including 2 direct reports.
The most common problems reported in this area mention Internet and TV.
The most recent signal from this area was received Jul 31, 10:34 AM EDT.

Internet (92%)
TV (8%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Mont-Royal, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Mont-Royal, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Mont-Royal	Baseline
Jul 30, 4:00 PM EDT	0	0	0
Jul 30, 4:20 PM EDT	0	0	0
Jul 30, 4:40 PM EDT	0	0	0
Jul 30, 5:00 PM EDT	0	0	0
Jul 30, 5:20 PM EDT	0	0	0
Jul 30, 5:40 PM EDT	0	0	0
Jul 30, 6:00 PM EDT	0	0	0
Jul 30, 6:20 PM EDT	0	0	0
Jul 30, 6:40 PM EDT	0	0	0
Jul 30, 7:00 PM EDT	0	0	0
Jul 30, 7:20 PM EDT	0	0	0
Jul 30, 7:40 PM EDT	0	0	0
Jul 30, 8:00 PM EDT	0	0	0
Jul 30, 8:20 PM EDT	0	0	0
Jul 30, 8:40 PM EDT	0	0	0
Jul 30, 9:00 PM EDT	0	0	0
Jul 30, 9:20 PM EDT	0	0	0
Jul 30, 9:40 PM EDT	0	0	0
Jul 30, 10:00 PM EDT	0	0	0
Jul 30, 10:20 PM EDT	0	0	0
Jul 30, 10:40 PM EDT	0	0	0
Jul 30, 11:00 PM EDT	0	0	0
Jul 30, 11:20 PM EDT	0	0	0
Jul 30, 11:40 PM EDT	0	0	0
Jul 31, 12:00 AM EDT	0	0	0
Jul 31, 12:20 AM EDT	0	0	0
Jul 31, 12:40 AM EDT	0	0	0
Jul 31, 1:00 AM EDT	0	0	0
Jul 31, 1:20 AM EDT	0	0	0
Jul 31, 1:40 AM EDT	0	0	0
Jul 31, 2:00 AM EDT	0	0	0
Jul 31, 2:20 AM EDT	0	0	0
Jul 31, 2:40 AM EDT	0	0	0
Jul 31, 3:00 AM EDT	0	0	0
Jul 31, 3:20 AM EDT	0	0	0
Jul 31, 3:40 AM EDT	0	0	0
Jul 31, 4:00 AM EDT	0	0	0
Jul 31, 4:20 AM EDT	0	0	0
Jul 31, 4:40 AM EDT	0	0	0
Jul 31, 5:00 AM EDT	0	0	0
Jul 31, 5:20 AM EDT	0	0	0
Jul 31, 5:40 AM EDT	0	0	0
Jul 31, 6:00 AM EDT	0	0	0
Jul 31, 6:20 AM EDT	0	0	0
Jul 31, 6:40 AM EDT	0	0	0
Jul 31, 7:00 AM EDT	0	0	0
Jul 31, 7:20 AM EDT	0	0	0
Jul 31, 7:40 AM EDT	0	0	0
Jul 31, 8:00 AM EDT	0	0	0
Jul 31, 8:20 AM EDT	0	0	0
Jul 31, 8:40 AM EDT	0	0	0
Jul 31, 9:00 AM EDT	0	0	0
Jul 31, 9:20 AM EDT	0	0	0
Jul 31, 9:40 AM EDT	0	0	0
Jul 31, 10:00 AM EDT	0	0	0
Jul 31, 10:20 AM EDT	0	0	0
Jul 31, 10:40 AM EDT	0	0	0
Jul 31, 11:00 AM EDT	0	0	0
Jul 31, 11:20 AM EDT	0	0	0
Jul 31, 11:40 AM EDT	0	0	0
Jul 31, 12:00 PM EDT	0	0	0
Jul 31, 12:20 PM EDT	0	0	0
Jul 31, 12:40 PM EDT	0	0	0
Jul 31, 1:00 PM EDT	0	0	0
Jul 31, 1:20 PM EDT	0	0	0
Jul 31, 1:40 PM EDT	0	0	0
Jul 31, 2:00 PM EDT	0	0	0
Jul 31, 2:20 PM EDT	0	0	0
Jul 31, 2:40 PM EDT	0	0	0
Jul 31, 3:00 PM EDT	0	0	0
Jul 31, 3:20 PM EDT	0	0	0
Jul 31, 3:40 PM EDT	0	0	0
Jul 31, 4:00 PM EDT	0	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mont-Royal, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal.

City	Problem Type	Report Time
Montréal	Internet	6 hours ago
Montréal	Internet	8 hours ago
Montréal	Internet	2 days ago
Montréal	Internet	11 days ago
Montréal	Internet	11 days ago
Montréal	Internet	15 days ago

Nearby cities with recent reports

Montréal

3 recent signals

6 hours ago

Community Discussion

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Vidéotron Issues Reports Near Mont-Royal, Quebec

Latest outage, problems and issue reports in Mont-Royal and nearby locations:

Issa Sissoko (@IssaCheckmate) reported 8 minutes ago from Montréal, Quebec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
Beth W (@bunnyette) reported 10 minutes ago from Montréal, Quebec
@Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service
lagarto malo 🦎 (@lagarto_malo) reported 14 minutes ago from Westmount, Quebec
@pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.
martin lutteral 🇨🇦 (@mlutteral) reported 20 minutes ago from Montréal, Quebec
@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
M▼RKDIEZ (@markdiez514) reported 22 minutes ago from Montréal, Quebec
@Videotron what’s going on with your internet wtf?!?!?
Richard E Flanagan (@phosfiend) reported 25 minutes ago from Montréal, Quebec
@Videotron internet seems to be down for folks in Hudson/St lazare
Droussy 🎙🔥 (@DroussyBabe) reported 29 minutes ago from Montréal, Quebec
Fix this **** Now !! @Videotron #enjeuxmajeurs
jyseerys (@jayseereyes) reported 35 minutes ago from Montréal, Quebec
@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.
Averwing Entertainment (@AverwingTTV) reported 36 minutes ago from Mont-Royal, Quebec
@Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭
Jaaaaaayyyyy (@zerojay) reported 37 minutes ago from Montréal, Quebec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
David MacIntyre (@dave_mac609) reported 38 minutes ago from Montréal, Quebec
@Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.
jyseerys (@jayseereyes) reported 38 minutes ago from Montréal, Quebec
@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.
Kristian Gravenor (@CoolopolisMTL) reported 45 minutes ago from Montréal, Quebec
@videotron no internet here at my home in NDG. Please fix
Jaaaaaayyyyy (@zerojay) reported 46 minutes ago from Montréal, Quebec
2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
Dan Carnelly (@dancarnelly) reported 50 minutes ago from Montréal, Quebec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
Ahsan. (@Iqballer69) reported 52 minutes ago from Montréal, Quebec
@MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly
Jaaaaaayyyyy (@zerojay) reported 54 minutes ago from Montréal, Quebec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
KitEdotca (@KittEdotca) reported 55 minutes ago from Westmount, Quebec
@Videotron so, erm, you’re internet is down?
Amanda (@wild_one1998) reported 58 minutes ago from Montréal, Quebec
@Videotron Both cable boxes in the house went down last night, and are still down now
Issa Sissoko (@IssaCheckmate) reported 59 minutes ago from Montréal, Quebec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

IDK (@SBHSNGL) reported 7 minutes ago
@clogicca @Videotron You attitude is worst . If that is how you define civility we are in big trouble
Anne DeBlois (@annedeblois) reported 7 minutes ago
@frankcain088 @PuckReportNHL @FriedgeHNIC Absolutely, so why do they want to stick with this awful setup? I went to the QMHJL draft last summer, it was the good, old, centralized setup at the Vidéotron Centre in Québec City. That was way, way, way better.
Steve Faguy (@fagstein) reported 9 minutes ago
4. Allowing vertical integration: The cable companies bought the TV networks, and the CRTC thought this would help give them bigger pockets. Bell bought CTV (and later V/Noovo), Shaw bought Global, Rogers bought Citytv, Videotron bought TVA. But it didn't help the balance sheet.
Francis Taquin (@FrancisTaquin1) reported 9 minutes ago
" With Rogers shutting its 3G network on July 31 too, it’s likely that Freedom Mobile and Videotron’s 3G shutdown is related, since its wireless customers also roam on Rogers. “Starting July 31, 2025, one of our Canadian partners will begin shutting down their 3G network, beginning with the province of Quebec, as well as Ottawa, and it’s surrounding areas,” says Freedom Mobile. Recently, Rogers and Fido have already started cutting off working phones that were using its 3G networks, in what was deemed accidental. Rogers is also charging a $75 network fee if users continue to use 3G networks. "
Shawna McLean (@Shawna_not_Sean) reported 11 minutes ago
What a day, I'm going to have today! There's a problem with my father's TV I need to solve a problem before the gray cup 🤯 talk about stress 🤬😔 #GreyCup #videotron
⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂 (@Marigakaa) reported 12 minutes ago
@DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS
Commissioner Miner (@fanCRTCProfling) reported 19 minutes ago
There are still no #CRTC outage reports from the ice storm that knocked comm's out for: -Videotron -Rogers -Freedom (which also negated French service during the outage) -Flanker brands -Resellers/wholesalers (Storm Internet aside)
Jeff Pappone 🇨🇦 (@jpappone) reported 20 minutes ago
Had a @Videotron account for two weeks. It’s already a total customer service ***********. #Bravo #Fail
livingdead360 (@livingdead360) reported 20 minutes ago
@Videotron when is internet service going to be fixed in Laval H7V region??? Its been cutting in and out since Friday night!!
Marc Lawsane (@InsaneLawsane) reported 23 minutes ago
@Videotron once again no service!?!?