Vidéotron outages and service status in Mont-Royal, Quebec

No problems detected

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Vidéotron generated 0 outage signals in the last 24 hours around Mont-Royal, including 0 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received May 26, 1:40 PM EDT.

Internet (71%)
Wi-fi (14%)
TV (10%)
Total Blackout (5%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Mont-Royal, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Mont-Royal, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 27, 2:40 AM EDT	0	0
May 27, 3:00 AM EDT	0	0
May 27, 3:20 AM EDT	0	0
May 27, 3:40 AM EDT	0	0
May 27, 4:00 AM EDT	0	0
May 27, 4:20 AM EDT	0	0
May 27, 4:40 AM EDT	0	0
May 27, 5:00 AM EDT	0	0
May 27, 5:20 AM EDT	0	0
May 27, 5:40 AM EDT	0	0
May 27, 6:00 AM EDT	0	0
May 27, 6:20 AM EDT	0	0
May 27, 6:40 AM EDT	0	0
May 27, 7:00 AM EDT	0	0
May 27, 7:20 AM EDT	0	0
May 27, 7:40 AM EDT	0	0
May 27, 8:00 AM EDT	0	0
May 27, 8:20 AM EDT	0	0
May 27, 8:40 AM EDT	0	0
May 27, 9:00 AM EDT	0	0
May 27, 9:20 AM EDT	0	0
May 27, 9:40 AM EDT	0	0
May 27, 10:00 AM EDT	0	0
May 27, 10:20 AM EDT	0	0
May 27, 10:40 AM EDT	0	0
May 27, 11:00 AM EDT	0	0
May 27, 11:20 AM EDT	0	0
May 27, 11:40 AM EDT	0	0
May 27, 12:00 PM EDT	0	0
May 27, 12:20 PM EDT	0	0
May 27, 12:40 PM EDT	0	0
May 27, 1:00 PM EDT	0	0
May 27, 1:20 PM EDT	0	0
May 27, 1:40 PM EDT	0	0
May 27, 2:00 PM EDT	0	0
May 27, 2:20 PM EDT	0	0
May 27, 2:40 PM EDT	0	0
May 27, 3:00 PM EDT	0	0
May 27, 3:20 PM EDT	0	0
May 27, 3:40 PM EDT	0	0
May 27, 4:00 PM EDT	0	0
May 27, 4:20 PM EDT	0	0
May 27, 4:40 PM EDT	0	0
May 27, 5:00 PM EDT	0	0
May 27, 5:20 PM EDT	0	0
May 27, 5:40 PM EDT	0	0
May 27, 6:00 PM EDT	0	0
May 27, 6:20 PM EDT	0	0
May 27, 6:40 PM EDT	0	0
May 27, 7:00 PM EDT	0	0
May 27, 7:20 PM EDT	0	0
May 27, 7:40 PM EDT	0	0
May 27, 8:00 PM EDT	0	0
May 27, 8:20 PM EDT	0	0
May 27, 8:40 PM EDT	0	0
May 27, 9:00 PM EDT	0	0
May 27, 9:20 PM EDT	0	0
May 27, 9:40 PM EDT	0	0
May 27, 10:00 PM EDT	0	0
May 27, 10:20 PM EDT	0	0
May 27, 10:40 PM EDT	0	0
May 27, 11:00 PM EDT	0	0
May 27, 11:20 PM EDT	0	0
May 27, 11:40 PM EDT	0	0
May 28, 12:00 AM EDT	0	0
May 28, 12:20 AM EDT	0	0
May 28, 12:40 AM EDT	0	0
May 28, 1:00 AM EDT	0	0
May 28, 1:20 AM EDT	0	0
May 28, 1:40 AM EDT	0	0
May 28, 2:00 AM EDT	0	0
May 28, 2:20 AM EDT	0	0
May 28, 2:40 AM EDT	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mont-Royal, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, and Laval.

City	Problem Type	Report Time
Montréal	Internet	2 days ago
Montréal	Internet	7 days ago
Montréal	Wi-fi	8 days ago
Montréal	Internet	9 days ago
Montréal	Internet	9 days ago
Montréal	Internet	12 days ago

Nearby cities with recent reports

Montréal

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Mont-Royal, Quebec

Latest outage, problems and issue reports in Mont-Royal and nearby locations:

Issa Sissoko (@IssaCheckmate) reported 3 minutes ago from Montréal, Quebec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
Brommelier (@jonjerkone) reported 7 minutes ago from Westmount, Quebec
When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩
Kathy M (@kathym425) reported 7 minutes ago from Montréal, Quebec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
martin lutteral 🇨🇦 (@mlutteral) reported 8 minutes ago from Montréal, Quebec
@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
Khai. 💉💉 💉 😷 (@sumtimw0ng) reported 11 minutes ago from Montréal, Quebec
Great. Videotron seems to be unstable. 3rd time losing connection today 🤌
Jaaaaaayyyyy (@zerojay) reported 17 minutes ago from Montréal, Quebec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
Cee (@CeeFor) reported 17 minutes ago from Montréal, Quebec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
Issa Sissoko (@IssaCheckmate) reported 18 minutes ago from Montréal, Quebec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
martin lutteral 🇨🇦 (@mlutteral) reported 21 minutes ago from Montréal, Quebec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
Droussy 🎙🔥 (@DroussyBabe) reported 22 minutes ago from Montréal, Quebec
Fix this **** Now !! @Videotron #enjeuxmajeurs
Katelyn Thomas (@katelynvthomas) reported 27 minutes ago from Westmount, Quebec
I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.
David MacIntyre (@dave_mac609) reported 42 minutes ago from Montréal, Quebec
@Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.
ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 42 minutes ago from Montréal, Quebec
Wthhh @Videotron why is my txting not working 😡😡
Kathy M (@kathym425) reported 45 minutes ago from Montréal, Quebec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
Issa Sissoko (@IssaCheckmate) reported 46 minutes ago from Montréal, Quebec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
Dan Carnelly (@dancarnelly) reported 50 minutes ago from Montréal, Quebec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
Kristian Gravenor (@CoolopolisMTL) reported 53 minutes ago from Montréal, Quebec
@videotron no internet here at my home in NDG. Please fix
Ahsan. (@Iqballer69) reported 55 minutes ago from Montréal, Quebec
@MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly
Nick Chrysanthakopoulos (@NickChrysantha1) reported 57 minutes ago from Montréal, Quebec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
Felipe PJ (@fjvost) reported 59 minutes ago from Montréal, Quebec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Sean Lloyd (@SeanLloyd93) reported 6 minutes ago
@Videotron just moved and our internet works in one room.... Something needs to be done to fix wifi before we switch back to @Bell
François Caron 🇨🇦 (@Milnoc) reported 7 minutes ago
@fanCRTCProfling I'm currently having a Vidéotron mobile data outage. Very rare. I think a cell tower died in Kanata North of the 417.
Morin (@MorinLoL1) reported 7 minutes ago
@drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.
Crypta Sussurro (@VoxMysterii) reported 9 minutes ago
@Videotron down for anybody else ?
Emmanuel (@GlitchTechFan) reported 9 minutes ago
So can we just assume Videotron is incredibly lazy? Helix REFUSES to play on a Linux based system, and that's been the case ever since they phased Illico Web out! Get your damn platform working on Linux like two weeks ago!
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 10 minutes ago
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
Geeno (@Geeno262) reported 20 minutes ago
@AmazingZoltan try videotron i found i get great customer service
François Caron 🇨🇦 (@Milnoc) reported 20 minutes ago
@fanCRTCProfling Nope. One important aspect of Videotron is that the service is reliable and the billing's accurate. I never have to fight with them.
Chris (@Silverxx27) reported 21 minutes ago
@FreedomMobile Get your internet services working constantly down for long periods wont be sticking with you guys this is a joke since videotron buy freedom hello big boy companies again
Emmanuel (@GlitchTechFan) reported 21 minutes ago
Oh haha really funny @Videotron, now fix your services. The fact this has been going on since this morning, and it's yet to be fixed? And services are expected to come back at 11 PM? And this is WHY I do not want Helix TV!