Vidéotron Outage Report in Mont-Royal, Montréal, Québec
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The latest reports from users having issues in Mont-Royal come from postal codes H3R.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Mont-Royal, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Mont-Royal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (74%)
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Wi-fi (9%)
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Total Blackout (7%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Mont-Royal, Montréal, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Longueuil, Laval, Châteauguay, Saint-Constant, Dollard-Des Ormeaux, Pierrefonds, Castle Gardens, Dorval, Mont-Royal, Sainte-Thérèse, Boisbriand, Lachine and Blainville.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Longueuil |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Mont-Royal, Québec
Latest outage, problems and issue reports in Mont-Royal and nearby locations:
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
@Videotron has the worst customer service.
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Nick Chrysanthakopoulos
(@NickChrysantha1) reported
from
Montréal, Québec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.
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Dan Carnelly
(@dancarnelly) reported
from
Montréal, Québec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
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Fha Gauthier
(@voilalasoupe) reported
from
Laval, Québec
Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.
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Badr S. Masri
(@badrmasri) reported
from
Laval, Québec
@Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?
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m@rie
(@mtn_carnet) reported
from
Montréal, Québec
@Videotron Service internet.
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
@MikeSidel @Videotron Sucks
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SalaUddin
(@salauddinshah99) reported
from
Laval, Québec
@fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!
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Droussy 🎙🔥
(@DroussyBabe) reported
from
Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
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Felipe PJ
(@fjvost) reported
from
Montréal, Québec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
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Tom
(@dirtydinarzo) reported
from
Kirkland, Québec
@KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@Videotron is service down? No Helix, no tv or internet access
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lawrence bass
(@lbass007) reported
from
Laval, Québec
@Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately
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Bitten Pnpple 🍍
(@EL_Loso) reported
from
Longueuil, Québec
I hope Videotron fix my home internet ASAP
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
When Videotron calls you to solve your problems, but actually doesn't lmao.
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
Anyone else having @Videotron internet issues?
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M▼RKDIEZ
(@markdiez514) reported
from
Montréal, Québec
@Videotron what’s going on with your internet wtf?!?!?
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Simuël - BLM✊🏾
(@LehkonenN1Fan) reported
@Emmanuel_THW @jesshabs I had low expectations switching to Videotron, but their customer service is great.
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Josh Pottel
(@JPottel) reported
It took several attempts to convince this representative to connect me with a supervisor after telling me no one else would help me and that they were at the highest level I could speak to. Eventually, I did get a @Videotron supervisor on the line. (4/n)
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Jean Sla
(@JeanSla1) reported
@Videotron Hey I moved into my friends apartment after he died. I called videotron to close his account and open a new one in my name. They transfered his videotron debt into my name. I received a 400$ debt. I never agreed to take over his account? I only wanted to close his and open one
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dl958
(@dl_958) reported
@saschasegan There should be no anti-competitive concerns with the cable side of the merger. They don’t even compete with each other there, their networks don’t overlap at all. I think they will be required to divest Freedom, maybe to Videotron, and then Rogers can do a network sharing deal.
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Pierre-Luc
(@LiveFromTheater) reported
I asked Videotron about last year iPhone model. Said it would be around 500$ cash down with a 50$/plan. Because I don't want them to look up my bad credit...
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Chuck from 🇨🇦
(@chuckfromcanada) reported
@Videotron this is terrible no idea what happened it used to be so easy to get help at videotron...ridiculous
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segacs
(@segacs) reported
@Videotron @CRTCeng Me: The price on the contract says X. You billed me Y. That's $20/month more than X. @Videotron : Yes, we see that. Me: So will you fix it? Videotron: LOL no. We'll just rip you off instead. Because we know nobody will enforce it.
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Josh Pottel
(@JPottel) reported
They were sympathetic to the situation, took notes on what happened, and said the call would be reviewed. Hopefully they weren't just paying lip-service. They promised me a trusted @Videotron retention representative from their team, would call me within an hour or two. (5/n)
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Julien Lavigne
(@Julien_Lavigne1) reported
@Videotron @FX_Canada Why can't I access #FXNow even tho I subscribe to the channel? #Videotron is not listed as a cable provider when I try to sign in.
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sbreame
(@sbreame) reported
Hey @Videotron - Going down memory lane the last few days - Any chance of a screenshot/picture/video of Mordicus from Videoway? There doesn't seem to be a single one anywhere on the internet!