Vidéotron outages and service status in Mont-Royal, Quebec

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Vidéotron generated 1 outage signal in the last 24 hours around Mont-Royal, including 1 direct report.
The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
The most recent signal from this area was received Apr 18, 4:48 PM EDT.

Internet (73%)
Total Blackout (14%)
Wi-fi (9%)
TV (5%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Mont-Royal, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Mont-Royal, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Mont-Royal	Baseline
Apr 18, 5:40 AM EDT	0	0	0
Apr 18, 6:00 AM EDT	0	0	0
Apr 18, 6:20 AM EDT	0	0	0
Apr 18, 6:40 AM EDT	0	0	0
Apr 18, 7:00 AM EDT	0	0	0
Apr 18, 7:20 AM EDT	0	0	0
Apr 18, 7:40 AM EDT	0	0	0
Apr 18, 8:00 AM EDT	0	0	0
Apr 18, 8:20 AM EDT	0	0	0
Apr 18, 8:40 AM EDT	0	0	0
Apr 18, 9:00 AM EDT	0	0	0
Apr 18, 9:20 AM EDT	0	0	0
Apr 18, 9:40 AM EDT	0	0	0
Apr 18, 10:00 AM EDT	0	0	0
Apr 18, 10:20 AM EDT	0	0	0
Apr 18, 10:40 AM EDT	0	0	0
Apr 18, 11:00 AM EDT	0	0	0
Apr 18, 11:20 AM EDT	0	0	0
Apr 18, 11:40 AM EDT	0	0	0
Apr 18, 12:00 PM EDT	0	0	0
Apr 18, 12:20 PM EDT	0	0	0
Apr 18, 12:40 PM EDT	0	0	0
Apr 18, 1:00 PM EDT	0	0	0
Apr 18, 1:20 PM EDT	0	0	0
Apr 18, 1:40 PM EDT	0	0	0
Apr 18, 2:00 PM EDT	0	0	0
Apr 18, 2:20 PM EDT	0	0	0
Apr 18, 2:40 PM EDT	0	0	0
Apr 18, 3:00 PM EDT	0	0	0
Apr 18, 3:20 PM EDT	0	0	0
Apr 18, 3:40 PM EDT	0	0	0
Apr 18, 4:00 PM EDT	0	0	0
Apr 18, 4:20 PM EDT	0	0	0
Apr 18, 4:40 PM EDT	0	0	0
Apr 18, 5:00 PM EDT	0	0	0
Apr 18, 5:20 PM EDT	0	0	0
Apr 18, 5:40 PM EDT	0	0	0
Apr 18, 6:00 PM EDT	0	0	0
Apr 18, 6:20 PM EDT	0	0	0
Apr 18, 6:40 PM EDT	0	0	0
Apr 18, 7:00 PM EDT	0	0	0
Apr 18, 7:20 PM EDT	0	0	0
Apr 18, 7:40 PM EDT	0	0	0
Apr 18, 8:00 PM EDT	0	0	0
Apr 18, 8:20 PM EDT	0	0	0
Apr 18, 8:40 PM EDT	0	0	0
Apr 18, 9:00 PM EDT	0	0	0
Apr 18, 9:20 PM EDT	0	0	0
Apr 18, 9:40 PM EDT	0	0	0
Apr 18, 10:00 PM EDT	0	0	0
Apr 18, 10:20 PM EDT	0	0	0
Apr 18, 10:40 PM EDT	0	0	0
Apr 18, 11:00 PM EDT	0	0	0
Apr 18, 11:20 PM EDT	0	0	0
Apr 18, 11:40 PM EDT	0	0	0
Apr 19, 12:00 AM EDT	0	0	0
Apr 19, 12:20 AM EDT	0	0	0
Apr 19, 12:40 AM EDT	0	0	0
Apr 19, 1:00 AM EDT	0	0	0
Apr 19, 1:20 AM EDT	0	0	0
Apr 19, 1:40 AM EDT	0	0	0
Apr 19, 2:00 AM EDT	0	0	0
Apr 19, 2:20 AM EDT	0	0	0
Apr 19, 2:40 AM EDT	0	0	0
Apr 19, 3:00 AM EDT	0	0	0
Apr 19, 3:20 AM EDT	0	0	0
Apr 19, 3:40 AM EDT	0	0	0
Apr 19, 4:00 AM EDT	0	0	0
Apr 19, 4:20 AM EDT	0	0	0
Apr 19, 4:40 AM EDT	0	0	0
Apr 19, 5:00 AM EDT	0	0	0
Apr 19, 5:20 AM EDT	0	0	0
Apr 19, 5:40 AM EDT	0	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mont-Royal, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, and Laval.

City	Problem Type	Report Time
Montréal	TV	13 hours ago
Montréal	Wi-fi	2 days ago
Montréal	Internet	2 days ago
Montréal	Internet	3 days ago
Montréal	Internet	3 days ago
Montréal	Internet	3 days ago

Nearby cities with recent reports

Montréal

7 recent signals

13 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Mont-Royal, Quebec

Latest outage, problems and issue reports in Mont-Royal and nearby locations:

ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 58 seconds ago from Montréal, Quebec
Wthhh @Videotron why is my txting not working 😡😡
Dan Carnelly (@dancarnelly) reported 2 minutes ago from Montréal, Quebec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
Nick Chrysanthakopoulos (@NickChrysantha1) reported 4 minutes ago from Montréal, Quebec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
Issa Sissoko (@IssaCheckmate) reported 10 minutes ago from Montréal, Quebec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
Elephant Stone (@ElephantStoneHQ) reported 12 minutes ago from Montréal, Quebec
@MikeSidel @Videotron Sucks
Khai. 💉💉 💉 😷 (@sumtimw0ng) reported 12 minutes ago from Montréal, Quebec
Great. Videotron seems to be unstable. 3rd time losing connection today 🤌
Issa Sissoko (@IssaCheckmate) reported 15 minutes ago from Montréal, Quebec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
Sean Lloyd (@SeanLloyd93) reported 25 minutes ago from Montréal, Quebec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
martin lutteral 🇨🇦 (@mlutteral) reported 36 minutes ago from Montréal, Quebec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
Jaaaaaayyyyy (@zerojay) reported 39 minutes ago from Montréal, Quebec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
sbg4evr (@sbg4evr) reported 40 minutes ago from Montréal, Quebec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
martin lutteral 🇨🇦 (@mlutteral) reported 42 minutes ago from Montréal, Quebec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
martin lutteral 🇨🇦 (@mlutteral) reported 46 minutes ago from Montréal, Quebec
@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
Issa Sissoko (@IssaCheckmate) reported 48 minutes ago from Montréal, Quebec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
m@rie (@mtn_carnet) reported 52 minutes ago from Montréal, Quebec
@Videotron Service internet.
martin lutteral 🇨🇦 (@mlutteral) reported 53 minutes ago from Montréal, Quebec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
KitEdotca (@KittEdotca) reported 54 minutes ago from Westmount, Quebec
@Videotron so, erm, you’re internet is down?
Issa Sissoko (@IssaCheckmate) reported 54 minutes ago from Montréal, Quebec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
Felipe PJ (@fjvost) reported 55 minutes ago from Montréal, Quebec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
Amanda (@wild_one1998) reported 59 minutes ago from Montréal, Quebec
@Videotron Both cable boxes in the house went down last night, and are still down now

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Bleak5170 (@Bleak5170) reported 11 seconds ago
@troybeno @Videotron Day 6 here. I don't even bother calling as it's clear they have no clue when it will be back. I understand there was a storm and all, but for it the issue to persist this long is ridiculous. I'm switching to Bell as soon as I can get someone on the phone to cancel.
James Somaeck (@somaeck) reported 1 minute ago
The greatest concern RE: #eSim is that #Videotron has been absolutely silent on it. The forums are filled with crisp responses - "Not available, but we'll pass it up along the chain". That's not good enough in my view. It's not cutting-edge; it's not customer-focused. 8/9
🍉 Katz | VGen Artist (@creameowlatte) reported 2 minutes ago
my delulu eyes thought it was oscar piastri posing in front of the giant jeans and there was kookie on the videotron behind them all HELP-
sasksailortech75 (@sasksailortech1) reported 4 minutes ago
@senstalk_ What is the last inch provider? Bell Fibe? Rogers? VideoTron? Cell data? Honestly the signal is switched through so many possible networks it is hard to know where the bad network is? My current one is @Rogers CO-AX and it is 5 min delayed.
DownHooligan (@DownHooligan) reported 5 minutes ago
@mchkzn Videotron is garbage. Bell all the way. I get coverage in areas where nobody does and 5G speeds in Ottawa are 500 download.
Scale (@alliareault) reported 8 minutes ago
Internet supposed to be incl in rent- agreement between me & Centurion. Centurion & Vidéotron have an agreement. Vidéotron technician installed my old router continuing service I'd canceled, refused to give me router re Centurion internet account. I had internet for 3 months. Vidéotron said no one was paying for it.
François (@F__Peladeau) reported 12 minutes ago
My internet provider is pissing me off. Tomorrow is D day. Either they fix it permanently or I switch to Bell. @Videotron @Bell
stephanie 🌻 (@31to76) reported 14 minutes ago
is anyone’s videotron internet super slow? mine has been like this since yesterday but not sure if it’s just me.
Jj89 (@Jj8990313510) reported 17 minutes ago
@Videotron I am beyond frustrated. I work from home and the Internet cuts every 5-10 mins it’s been a solid 2 hours I am not able to work. It’s very infuriating when you can’t even work because the wifi keeps going down.
Miss McSilly | Montréal, Qc (@MissMcSilly) reported 18 minutes ago from Renaud, Quebec
If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲