Vidéotron outages and service status in Mont-Royal, Quebec

No problems detected

If you are having issues, please submit a report below.

Vidéotron generated 0 outage signals in the last 24 hours around Mont-Royal, including 0 direct reports.
The most common problems reported in this area mention Internet, TV, and Wi-fi.
The most recent signal from this area was received Apr 30, 3:18 AM EDT.

Internet (83%)
TV (11%)
Wi-fi (6%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Mont-Royal, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Mont-Royal, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 30, 12:00 PM EDT	0	0
Apr 30, 12:20 PM EDT	0	0
Apr 30, 12:40 PM EDT	0	0
Apr 30, 1:00 PM EDT	0	0
Apr 30, 1:20 PM EDT	0	0
Apr 30, 1:40 PM EDT	0	0
Apr 30, 2:00 PM EDT	0	0
Apr 30, 2:20 PM EDT	0	0
Apr 30, 2:40 PM EDT	0	0
Apr 30, 3:00 PM EDT	0	0
Apr 30, 3:20 PM EDT	0	0
Apr 30, 3:40 PM EDT	0	0
Apr 30, 4:00 PM EDT	0	0
Apr 30, 4:20 PM EDT	0	0
Apr 30, 4:40 PM EDT	0	0
Apr 30, 5:00 PM EDT	0	0
Apr 30, 5:20 PM EDT	0	0
Apr 30, 5:40 PM EDT	0	0
Apr 30, 6:00 PM EDT	0	0
Apr 30, 6:20 PM EDT	0	0
Apr 30, 6:40 PM EDT	0	0
Apr 30, 7:00 PM EDT	0	0
Apr 30, 7:20 PM EDT	0	0
Apr 30, 7:40 PM EDT	0	0
Apr 30, 8:00 PM EDT	0	0
Apr 30, 8:20 PM EDT	0	0
Apr 30, 8:40 PM EDT	0	0
Apr 30, 9:00 PM EDT	0	0
Apr 30, 9:20 PM EDT	0	0
Apr 30, 9:40 PM EDT	0	0
Apr 30, 10:00 PM EDT	0	0
Apr 30, 10:20 PM EDT	0	0
Apr 30, 10:40 PM EDT	0	0
Apr 30, 11:00 PM EDT	0	0
Apr 30, 11:20 PM EDT	0	0
Apr 30, 11:40 PM EDT	0	0
May 1, 12:00 AM EDT	0	0
May 1, 12:20 AM EDT	0	0
May 1, 12:40 AM EDT	0	0
May 1, 1:00 AM EDT	0	0
May 1, 1:20 AM EDT	0	0
May 1, 1:40 AM EDT	0	0
May 1, 2:00 AM EDT	0	0
May 1, 2:20 AM EDT	0	0
May 1, 2:40 AM EDT	0	0
May 1, 3:00 AM EDT	0	0
May 1, 3:20 AM EDT	0	0
May 1, 3:40 AM EDT	0	0
May 1, 4:00 AM EDT	0	0
May 1, 4:20 AM EDT	0	0
May 1, 4:40 AM EDT	0	0
May 1, 5:00 AM EDT	0	0
May 1, 5:20 AM EDT	0	0
May 1, 5:40 AM EDT	0	0
May 1, 6:00 AM EDT	0	0
May 1, 6:20 AM EDT	0	0
May 1, 6:40 AM EDT	0	0
May 1, 7:00 AM EDT	0	0
May 1, 7:20 AM EDT	0	0
May 1, 7:40 AM EDT	0	0
May 1, 8:00 AM EDT	0	0
May 1, 8:20 AM EDT	0	0
May 1, 8:40 AM EDT	0	0
May 1, 9:00 AM EDT	0	0
May 1, 9:20 AM EDT	0	0
May 1, 9:40 AM EDT	0	0
May 1, 10:00 AM EDT	0	0
May 1, 10:20 AM EDT	0	0
May 1, 10:40 AM EDT	0	0
May 1, 11:00 AM EDT	0	0
May 1, 11:20 AM EDT	0	0
May 1, 11:40 AM EDT	0	0
May 1, 12:00 PM EDT	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mont-Royal, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, and Laval.

City	Problem Type	Report Time
Montréal	Internet	1 day ago
Montréal	Internet	1 day ago
Montréal	Internet	1 day ago
Montréal	TV	3 days ago
Montréal	Internet	6 days ago
Montréal	Internet	6 days ago

Nearby cities with recent reports

Montréal

6 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Mont-Royal, Quebec

Latest outage, problems and issue reports in Mont-Royal and nearby locations:

Kathy M (@kathym425) reported 1 minute ago from Montréal, Quebec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
Jaaaaaayyyyy (@zerojay) reported 1 minute ago from Montréal, Quebec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
David MacIntyre (@dave_mac609) reported 3 minutes ago from Montréal, Quebec
@Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.
Elephant Stone (@ElephantStoneHQ) reported 5 minutes ago from Montréal, Quebec
Anyone else having @Videotron internet issues?
Dan Carnelly (@dancarnelly) reported 7 minutes ago from Montréal, Quebec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
Issa Sissoko (@IssaCheckmate) reported 7 minutes ago from Montréal, Quebec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
Khai. 💉💉 💉 😷 (@sumtimw0ng) reported 11 minutes ago from Montréal, Quebec
Great. Videotron seems to be unstable. 3rd time losing connection today 🤌
Felipe PJ (@fjvost) reported 15 minutes ago from Montréal, Quebec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
Richard E Flanagan (@phosfiend) reported 18 minutes ago from Montréal, Quebec
@Videotron internet seems to be down for folks in Hudson/St lazare
Brommelier (@jonjerkone) reported 19 minutes ago from Westmount, Quebec
When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩
lagarto malo 🦎 (@lagarto_malo) reported 26 minutes ago from Westmount, Quebec
@pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.
Kristian Gravenor (@CoolopolisMTL) reported 33 minutes ago from Montréal, Quebec
@videotron no internet here at my home in NDG. Please fix
Averwing Entertainment (@AverwingTTV) reported 40 minutes ago from Mont-Royal, Quebec
@Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭
M▼RKDIEZ (@markdiez514) reported 41 minutes ago from Montréal, Quebec
@Videotron what’s going on with your internet wtf?!?!?
martin lutteral 🇨🇦 (@mlutteral) reported 41 minutes ago from Montréal, Quebec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
Issa Sissoko (@IssaCheckmate) reported 55 minutes ago from Montréal, Quebec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
khai (@sumtimw0ng) reported 56 minutes ago from Montréal, Quebec
Hm, Videotron Internet is unstable tonight...
Amanda (@wild_one1998) reported 58 minutes ago from Montréal, Quebec
@Videotron Both cable boxes in the house went down last night, and are still down now
sbg4evr (@sbg4evr) reported 60 minutes ago from Montréal, Quebec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
Beth W (@bunnyette) reported 60 minutes ago from Montréal, Quebec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Colin Wilson (@Wilson13Ca) reported 2 minutes ago
@cd_lmh @psac_afpc Why would u want the same ******* u can't stand dealing with when u call Rogers/bell/Videotron etc..... To now be the ******* you have to deal with when ur trying to get ur passport or deal with taxes etc
Crypta Sussurro (@VoxMysterii) reported 6 minutes ago
@Videotron down for anybody else ?
henry 🚗🛻🏎️ (@Car_Silhouettes) reported 11 minutes ago
@harrisondubay Centre Videotron? Your city will never get an NHL team, sorry Quebec
⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂 (@Marigakaa) reported 12 minutes ago
@DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS
Winter (it/that) 🇸🇰🇨🇦 (@WinterBourneTO) reported 13 minutes ago
@FreedomMobile @Videotron @Quebecor Well you can access my account all you want but it’s an issue on your end, not mine. It’s most likely a tower issue or something. Idk. I don’t work for the telecoms. I have great reception on many of the side streets connecting to Quebec as I drove many of them but not all.
Ann 🇨🇦 (@Annwatson29) reported 15 minutes ago
@Lucky_NUM13 @Videotron Same here. For SN, TSN not working.
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 15 minutes ago
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
Trump Is President (@yankiadler) reported 16 minutes ago
@Videotron your Internet is down in Montreal ?
IDK (@SBHSNGL) reported 18 minutes ago
@clogicca @Videotron You attitude is worst . If that is how you define civility we are in big trouble
Miss McSilly | Montréal, Qc (@MissMcSilly) reported 20 minutes ago from Renaud, Quebec
If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲