Vidéotron Outage Report in Mont-Royal, Montréal, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Mont-Royal, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Mont-Royal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (70%)
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Wi-fi (10%)
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TV (7%)
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Total Blackout (7%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Mont-Royal, Montréal, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Castle Gardens, Laval, Blainville, Dorval, Brossard, Kirkland, Pierrefonds, Lachine, Dollard-Des Ormeaux, Mont-Royal, Longueuil and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Wi-fi | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports Near Mont-Royal, Québec
Latest outage, problems and issue reports in Mont-Royal and nearby locations:
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
When Videotron calls you to solve your problems, but actually doesn't lmao.
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
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Tom
(@dirtydinarzo) reported
from
Kirkland, Québec
@KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
@Videotron has the worst customer service.
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Nick Chrysanthakopoulos
(@NickChrysantha1) reported
from
Montréal, Québec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
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Sean Lloyd
(@SeanLloyd93) reported
from
Montréal, Québec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
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m@rie
(@mtn_carnet) reported
from
Montréal, Québec
@Videotron Service internet.
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
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khai
(@sumtimw0ng) reported
from
Montréal, Québec
Hm, Videotron Internet is unstable tonight...
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KitEdotca
(@KittEdotca) reported
from
Westmount, Québec
@Videotron so, erm, you’re internet is down?
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
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Badr S. Masri
(@badrmasri) reported
from
Laval, Québec
@Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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ahmad2206
(@maverick22061) reported
@CBCNews The extent of corruption in this country is unfathomable. Never understood the reason of existence of @CompBureau when they do not have what it takes to stand up for Canadian consumers? I really hope the spectrum of freedom mobile doesn't get sold from Shaw to Videotron.
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🏵️ pool boy at Camp Chitaqua 🏵️
(@ajcrowlor) reported
of course today Videotron has to be a piece of **** when we're trying to watch Winchesters 🙃
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michelle (of the people)
(@aftellemath) reported
alright NO ONR can talk me into qc dates i hate videotron with my entire being i will not go to that awful arena even for space band
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Franco Fragapane
(@Lachine4life) reported
@HunterZThompson Why aren't you with Videotron? Bell is terrible lol
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James Vertigan 🇺🇦
(@jamesvertigan) reported
@harrissn @commsarchives Used to live in former Videotron cable area in London and had their telephone service, got a couple of extensions installed after the Cable & Wireless takeover in 1997 and they were C&W branded. Stayed a cable telephone customer with NTL but left sometime after Virgin takeover.
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Danny A. Ignacio
(@Dan_ign) reported
@Videotron i just received an email from #videotron concerning an increase in rate service... Really? You offer a very low 400mbs compared to your competition @Bell. #betteryouroffer
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bryson
(@Bryson_M) reported
The Competition Bureau's position on the Rogers-Shaw-Videotron deal illustrates the Kafkaesque reasons why Canadians won't benefit from either increased facilities or service-based competition. The CB complains that Videotron would rely on a competitor to provide services.
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Dwayne Winseck
(@mediamorphis) reported
@kaplanmyrth @TekSavvyBuzz He calls on @FP_Champagne to w/hold his decision on the spectrum license transfer to Videotron until the #CRTC rules on TekSavvy undue preference complaint. 2/
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My Info
(@jamartinleger) reported
He didn’t mingle with anyone He just played big shot He afterwards tried to be elected as leader of separatist/nationalist Parti Quebecois. He was a flop He continued daddy’s business. Lost it all. Started over with Videotron with the help of Quebec’s fund
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SJ 🤷♀️
(@SarahJaneMorris) reported
Trying to help my mom adjust her @Videotron mobile, cable and internet settings and I have never in my ever living years using internet websites had such an incomprehensibly terrible, topstitch turbo, mind meltingly non sensical UX experience in my whole damn life. shame on you!