Vidéotron Outage Report in Mont-Royal, Montréal, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Mont-Royal, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Mont-Royal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (59%)
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Wi-fi (19%)
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TV (9%)
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Total Blackout (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Mont-Royal, Montréal, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Saint-Constant, Laval, Longueuil, La Prairie, Dollard-Des Ormeaux, Pointe-Claire and Boisbriand.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Total Blackout | |
| Montréal |
Internet | |
| Montréal |
Total Blackout | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Mont-Royal, Québec
Latest outage, problems and issue reports in Mont-Royal and nearby locations:
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lagarto malo 🦎
(@lagarto_malo) reported
from
Westmount, Québec
@pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.
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SalaUddin
(@salauddinshah99) reported
from
Laval, Québec
@fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!
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M▼RKDIEZ
(@markdiez514) reported
from
Montréal, Québec
@Videotron what’s going on with your internet wtf?!?!?
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
Anyone else having @Videotron internet issues?
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jyseerys
(@jayseereyes) reported
from
Montréal, Québec
@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
@MikeSidel @Videotron Sucks
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
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Dan Carnelly
(@dancarnelly) reported
from
Montréal, Québec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
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summer the fighter
(@SummerrWoodss) reported
from
Dollard-Des Ormeaux, Québec
@Videotron y’all out here having the worst connection and nobody working to help…
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Katelyn Thomas
(@katelynvthomas) reported
from
Westmount, Québec
I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
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Joseph Valenti
(@BrokrBindr) reported
from
Beaconsfield, Québec
@DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!
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Fha Gauthier
(@voilalasoupe) reported
from
Laval, Québec
Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.
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lawrence bass
(@lbass007) reported
from
Laval, Québec
@Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately
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ZAZA BADAZZ♒️⭐️🏁
(@loveZaa36) reported
from
Montréal, Québec
Wthhh @Videotron why is my txting not working 😡😡
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Droussy 🎙🔥
(@DroussyBabe) reported
from
Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
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Cee
(@CeeFor) reported
from
Montréal, Québec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
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Bitten Pnpple 🍍
(@EL_Loso) reported
from
Longueuil, Québec
I hope Videotron fix my home internet ASAP
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Felipe PJ
(@fjvost) reported
from
Montréal, Québec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@Videotron is service down? No Helix, no tv or internet access
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Alex D
(@douzepont) reported
@Videotron the internet service went down when I went to bed last night and this morning it is still down. Twice in two months I have to try and work through an outage. When is this going to be fixed?!
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Tina Avon 🇨🇦
(@TinaAvon) reported
@Videotron @tinaavon beware! Phone died 10mths in & asked for replacement. I got"none available". Took a different one. & now I am in breach of contract on broken one & $350 would be on my bill. Spoke to "mgr" useless Tks, have been a client 20+ years & this is what I get.
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💰 ฿ ☈ € € ☡ ¥ヅ
(@citykidbreezy1) reported
Mannn **** @Bell @Videotron is 10000x Better
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Sora Murasaki
(@Gapaxevotich) reported
@Videotron is the network down or is it my modem?
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🇨🇦 Sauron
(@Nemesis4All) reported
@Videotron Is the internet currently down?
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audrey em 🍄
(@cynicalwytch) reported
trying to return a piece of hardware to @Videotron after an accidental double purchase has required 2 visits to a store, 3 phone calls to customer service and a confused technician sent to our home to pick up the item. why’d you have to go and make things so complicated?
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Eric
(@Eric83722680) reported
@fizz_ca Am I the only one with internet problems? Intermittent internet outages in the last weeks. Constant rebooting of my modem. Specially bad today. Lost my whole day of work. Is this a Fizz problem or is it a problem with @Videotron infrastructure?
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Flott
(@Flott_ttv) reported
@Videotron "Jun 3 10:29:36 kernel: eth4 (Int switch port: 4) (Logical Port: 4) (phyId: c) Link DOWN. Jun 3 10:29:41 WAN Connection: ISP's DHCP did not function properly. Jun 3 10:29:46 WAN Connection: WAN(0) link down." Log de coupure internet... 2x hier, 3x ajd
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Logan Foster
(@LoganCDN) reported
@Videotron sorry to say I had a horrible customer support experience with your team. One expects a lot better from your business.
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Arnold L.
(@ArnoldL1969) reported
At least I got to see the winning shot in ot by the Habs. Been having problems with videotron.