Vidéotron Outage Report in Mont-Royal, Montréal, Quebec

Problems in the last 24 hours in Mont-Royal, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Mont-Royal, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (1%)

Live Outage Map Near Mont-Royal, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, Saint-Constant, Laval, Longueuil, La Prairie, Dollard-Des Ormeaux, Pointe-Claire, and Boisbriand.

City	Problem Type	Report Time
Montréal	Internet	3 hours ago
Montréal	Wi-fi	5 days ago
Montréal	Internet	7 days ago
Montréal	Total Blackout	8 days ago
Montréal	Total Blackout	8 days ago
Montréal	Internet	8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Mont-Royal, Quebec

Latest outage, problems and issue reports in Mont-Royal and nearby locations:

• 
  Jaaaaaayyyyy (@zerojay) reported 4 minutes ago from Montréal, Quebec

  @Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 4 minutes ago from Montréal, Quebec

  Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 7 minutes ago from Montréal, Quebec

  @Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic

• 
  Priesh Mistry (@TheMistryUK) reported 13 minutes ago from Dorval, Quebec

  @Videotron Service just went down again in Dorval. Worked for about 5-6hrs.

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 16 minutes ago from Montréal, Quebec

  @Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes

• 
  Beth W (@bunnyette) reported 19 minutes ago from Montréal, Quebec

  @Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?

• 
  Brommelier (@jonjerkone) reported 21 minutes ago from Westmount, Quebec

  When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩

• 
  Richard E Flanagan (@phosfiend) reported 22 minutes ago from Montréal, Quebec

  @Videotron internet seems to be down for folks in Hudson/St lazare

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 23 minutes ago from Laval, Quebec

  Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.

• 
  Kristian Gravenor (@CoolopolisMTL) reported 23 minutes ago from Montréal, Quebec

  @videotron no internet here at my home in NDG. Please fix

• 
  Khai. 💉💉 💉 😷 (@sumtimw0ng) reported 25 minutes ago from Montréal, Quebec

  Great. Videotron seems to be unstable. 3rd time losing connection today 🤌

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 29 minutes ago from Renaud, Quebec

  If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 31 minutes ago from Montréal, Quebec

  @Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.

• 
  Juliana C 🏳️‍🌈 (@juycer) reported 31 minutes ago from Longueuil, Quebec

  Besides providing a service with a speed way lower than I hired, @Videotron now is not working at all. I guess it’s time to change.

• 
  mohan eappen (@mohaneappen) reported 33 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9

• 
  Jaaaaaayyyyy (@zerojay) reported 35 minutes ago from Montréal, Quebec

  2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.

• 
  DARRELL (@darealityy) reported 35 minutes ago from Brossard, Quebec

  @NobuBergy @Videotron Damn times are hard out here!

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 45 minutes ago from Laval, Quebec

  @Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.

• 
  Jaaaaaayyyyy (@zerojay) reported 49 minutes ago from Montréal, Quebec

  Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.

• 
  Beth W (@bunnyette) reported 56 minutes ago from Montréal, Quebec

  @Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Camille Stegen (@c_stegen) reported 3 minutes ago

  @fagstein Eurgh! I guess it’s why they cancelled the price increase at the last minute? Anyway, they’ve always rented signal from Bell/Videotron/Roger

• 
  Kronos/DeeZNuTs (@DeeZNuTs_Qc) reported 3 minutes ago

  @Videotron NO CLOUD SYNC ON ANY FUKING GAMES...... FIX YOUR INTERNET IN LONGUEUIL Votre adresse IP est: 135.19.214.2

• 
  Violent Pupil (@zenSavage_) reported 5 minutes ago

  @Videotron internet down for over 5hrs ? Can you please give us an update?

• 
  Leslie Spector (@LeslieSpector7) reported 5 minutes ago

  @Videotron Called that a wire was cut and down outside my house. Was told technician would 100% arrive by end of day. Lie after lie from customer service. Wasted an entire day waiting for technician

• 
  Daevien (@daevien) reported 6 minutes ago

  @SigmaFocus @Videotron Seems to be some routing issues currently. Try a vpn if you have one and can connect to it

• 
  windfall.apples (@windfallapples) reported 7 minutes ago

  On hold again and they still have this wild big-band achievement playing. There is a second song now too which is almost as good. Almost. Superb nonetheless~ Their billing systems are terrible and get changes wrong more often than not but I am not even angry. Classic Videotron.

• 
  devinbrodie25 🇨🇦 (@devinbrodie25) reported 9 minutes ago

  .@Videotron customer support is terrible.

• 
  SpeakingColors (@SpeakingColors_) reported 9 minutes ago

  @Videotron Checking what? It's slow for everyone, I'm IT. I already checked, thanks. Just reporting the issue so you fix it. We should get credits for that, for everytime it is hyper slow or down which is way too often for the price we pay.

• 
  Stephan🇨🇦 (@piko72) reported 12 minutes ago

  @fizz_ca Internet issues going on for a while since yesterday Montreal area! @Videotron

• 
  Leslie Spector (@LeslieSpector7) reported 14 minutes ago

  @Videotron worst service. Waited all day for technician. Kept telling me I was next call. Nobody showed up. No wifi, No television, No telephone. Missed an entire day of work.