Vidéotron outages and service status in Mont-Royal, Quebec

No problems detected

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Vidéotron generated 0 outage signals in the last 24 hours around Mont-Royal, including 0 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received Apr 25, 3:18 PM EDT.

Internet (80%)
Wi-fi (13%)
TV (7%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Mont-Royal, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Mont-Royal, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 27, 8:40 AM EDT	0	0
Apr 27, 9:00 AM EDT	0	0
Apr 27, 9:20 AM EDT	0	0
Apr 27, 9:40 AM EDT	0	0
Apr 27, 10:00 AM EDT	0	0
Apr 27, 10:20 AM EDT	0	0
Apr 27, 10:40 AM EDT	0	0
Apr 27, 11:00 AM EDT	0	0
Apr 27, 11:20 AM EDT	0	0
Apr 27, 11:40 AM EDT	0	0
Apr 27, 12:00 PM EDT	0	0
Apr 27, 12:20 PM EDT	0	0
Apr 27, 12:40 PM EDT	0	0
Apr 27, 1:00 PM EDT	0	0
Apr 27, 1:20 PM EDT	0	0
Apr 27, 1:40 PM EDT	0	0
Apr 27, 2:00 PM EDT	0	0
Apr 27, 2:20 PM EDT	0	0
Apr 27, 2:40 PM EDT	0	0
Apr 27, 3:00 PM EDT	0	0
Apr 27, 3:20 PM EDT	0	0
Apr 27, 3:40 PM EDT	0	0
Apr 27, 4:00 PM EDT	0	0
Apr 27, 4:20 PM EDT	0	0
Apr 27, 4:40 PM EDT	0	0
Apr 27, 5:00 PM EDT	0	0
Apr 27, 5:20 PM EDT	0	0
Apr 27, 5:40 PM EDT	0	0
Apr 27, 6:00 PM EDT	0	0
Apr 27, 6:20 PM EDT	0	0
Apr 27, 6:40 PM EDT	0	0
Apr 27, 7:00 PM EDT	0	0
Apr 27, 7:20 PM EDT	0	0
Apr 27, 7:40 PM EDT	0	0
Apr 27, 8:00 PM EDT	0	0
Apr 27, 8:20 PM EDT	0	0
Apr 27, 8:40 PM EDT	0	0
Apr 27, 9:00 PM EDT	0	0
Apr 27, 9:20 PM EDT	0	0
Apr 27, 9:40 PM EDT	0	0
Apr 27, 10:00 PM EDT	0	0
Apr 27, 10:20 PM EDT	0	0
Apr 27, 10:40 PM EDT	0	0
Apr 27, 11:00 PM EDT	0	0
Apr 27, 11:20 PM EDT	0	0
Apr 27, 11:40 PM EDT	0	0
Apr 28, 12:00 AM EDT	0	0
Apr 28, 12:20 AM EDT	0	0
Apr 28, 12:40 AM EDT	0	0
Apr 28, 1:00 AM EDT	0	0
Apr 28, 1:20 AM EDT	0	0
Apr 28, 1:40 AM EDT	0	0
Apr 28, 2:00 AM EDT	0	0
Apr 28, 2:20 AM EDT	0	0
Apr 28, 2:40 AM EDT	0	0
Apr 28, 3:00 AM EDT	0	0
Apr 28, 3:20 AM EDT	0	0
Apr 28, 3:40 AM EDT	0	0
Apr 28, 4:00 AM EDT	0	0
Apr 28, 4:20 AM EDT	0	0
Apr 28, 4:40 AM EDT	0	0
Apr 28, 5:00 AM EDT	0	0
Apr 28, 5:20 AM EDT	0	0
Apr 28, 5:40 AM EDT	0	0
Apr 28, 6:00 AM EDT	0	0
Apr 28, 6:20 AM EDT	0	0
Apr 28, 6:40 AM EDT	0	0
Apr 28, 7:00 AM EDT	0	0
Apr 28, 7:20 AM EDT	0	0
Apr 28, 7:40 AM EDT	0	0
Apr 28, 8:00 AM EDT	0	0
Apr 28, 8:20 AM EDT	0	0
Apr 28, 8:40 AM EDT	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mont-Royal, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, and Laval.

City	Problem Type	Report Time
Montréal	Internet	3 days ago
Montréal	Internet	3 days ago
Montréal	TV	10 days ago
Montréal	Wi-fi	11 days ago
Montréal	Internet	11 days ago
Montréal	Internet	12 days ago

Nearby cities with recent reports

Montréal

2 recent signals

3 days ago

Community Discussion

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Vidéotron Issues Reports Near Mont-Royal, Quebec

Latest outage, problems and issue reports in Mont-Royal and nearby locations:

ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 4 minutes ago from Montréal, Quebec
Wthhh @Videotron why is my txting not working 😡😡
Issa Sissoko (@IssaCheckmate) reported 9 minutes ago from Montréal, Quebec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
Khai. 💉💉 💉 😷 (@sumtimw0ng) reported 11 minutes ago from Montréal, Quebec
Great. Videotron seems to be unstable. 3rd time losing connection today 🤌
martin lutteral 🇨🇦 (@mlutteral) reported 17 minutes ago from Montréal, Quebec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
KitEdotca (@KittEdotca) reported 20 minutes ago from Westmount, Quebec
@Videotron so, erm, you’re internet is down?
Kristian Gravenor (@CoolopolisMTL) reported 21 minutes ago from Montréal, Quebec
@videotron no internet here at my home in NDG. Please fix
Cee (@CeeFor) reported 26 minutes ago from Montréal, Quebec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
Beth W (@bunnyette) reported 31 minutes ago from Montréal, Quebec
@Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service
David MacIntyre (@dave_mac609) reported 31 minutes ago from Montréal, Quebec
@Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.
Jaaaaaayyyyy (@zerojay) reported 38 minutes ago from Montréal, Quebec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
Averwing Entertainment (@AverwingTTV) reported 39 minutes ago from Mont-Royal, Quebec
@Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭
Sean Lloyd (@SeanLloyd93) reported 40 minutes ago from Montréal, Quebec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
Issa Sissoko (@IssaCheckmate) reported 41 minutes ago from Montréal, Quebec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
Amanda (@wild_one1998) reported 42 minutes ago from Montréal, Quebec
@Videotron Both cable boxes in the house went down last night, and are still down now
Brommelier (@jonjerkone) reported 45 minutes ago from Westmount, Quebec
When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩
M▼RKDIEZ (@markdiez514) reported 48 minutes ago from Montréal, Quebec
@Videotron what’s going on with your internet wtf?!?!?
Kathy M (@kathym425) reported 49 minutes ago from Montréal, Quebec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
Issa Sissoko (@IssaCheckmate) reported 58 minutes ago from Montréal, Quebec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
khai (@sumtimw0ng) reported 59 minutes ago from Montréal, Quebec
Hm, Videotron Internet is unstable tonight...
Elephant Stone (@ElephantStoneHQ) reported 60 minutes ago from Montréal, Quebec
Anyone else having @Videotron internet issues?

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 7 minutes ago
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
Steven (@clogicca) reported 11 minutes ago
@SBHSNGL @Videotron duh .. EVERY ape pays for it .. doesn't change the fact that attitude doesn't fix anything
Paul Nagy (@PaulWNagyJr) reported 14 minutes ago
@Videotron No problem. I know you were busy. We got it back Tuesday. Thank you. I did use most of my 24 GB of mobile data though... I still have quite a bit of the 20 GB monthly bonus left... but will the data be cut off if I get to the end of that 20 GBs before the cycle finishes on May 6?
Gen writes (@SBethany2021) reported 17 minutes ago
@JMReynolds Never had a blockbuster in my town. We had Videotron and most of the time, they didn't have the movie we wanted to watch when we wanted to watch it.
Scale (@alliareault) reported 17 minutes ago
Internet supposed to be incl in rent- agreement between me & Centurion. Centurion & Vidéotron have an agreement. Vidéotron technician installed my old router continuing service I'd canceled, refused to give me router re Centurion internet account. I had internet for 3 months. Vidéotron said no one was paying for it.
Crab Navi 🦀 (@ChickenPoutine) reported 18 minutes ago
*Some people would say I never had 18/18 because I don't have the Videotron Centre.
Lex Harvey (@lexharvs) reported 20 minutes ago
Cllr Ainslie asks why not emulate the model in Montreal? In 2013, Bell, Rogers, Telus and Quebec-based Videotron invested equally in a $50-million project to bring cell service to Montreal’s Metro.
Jeff Pappone 🇨🇦 (@jpappone) reported 22 minutes ago
Had a @Videotron account for two weeks. It’s already a total customer service ***********. #Bravo #Fail
RiouxSVN (@RiouxSVN) reported 23 minutes ago
Update on the ongoing outage: power is restored, but our network provider (Videotron) still has issues with the power outage. They did not provide an ETA yet.
⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂 (@Marigakaa) reported 24 minutes ago
@DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS