Vidéotron outages and service status in Mont-Royal, Quebec

No problems detected

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Vidéotron generated 0 outage signals in the last 24 hours around Mont-Royal, including 0 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received Apr 25, 3:18 PM EDT.

Internet (80%)
Wi-fi (13%)
TV (7%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Mont-Royal, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Mont-Royal, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 25, 4:00 PM EDT	0	0
Apr 25, 4:20 PM EDT	0	0
Apr 25, 4:40 PM EDT	0	0
Apr 25, 5:00 PM EDT	0	0
Apr 25, 5:20 PM EDT	0	0
Apr 25, 5:40 PM EDT	0	0
Apr 25, 6:00 PM EDT	0	0
Apr 25, 6:20 PM EDT	0	0
Apr 25, 6:40 PM EDT	0	0
Apr 25, 7:00 PM EDT	0	0
Apr 25, 7:20 PM EDT	0	0
Apr 25, 7:40 PM EDT	0	0
Apr 25, 8:00 PM EDT	0	0
Apr 25, 8:20 PM EDT	0	0
Apr 25, 8:40 PM EDT	0	0
Apr 25, 9:00 PM EDT	0	0
Apr 25, 9:20 PM EDT	0	0
Apr 25, 9:40 PM EDT	0	0
Apr 25, 10:00 PM EDT	0	0
Apr 25, 10:20 PM EDT	0	0
Apr 25, 10:40 PM EDT	0	0
Apr 25, 11:00 PM EDT	0	0
Apr 25, 11:20 PM EDT	0	0
Apr 25, 11:40 PM EDT	0	0
Apr 26, 12:00 AM EDT	0	0
Apr 26, 12:20 AM EDT	0	0
Apr 26, 12:40 AM EDT	0	0
Apr 26, 1:00 AM EDT	0	0
Apr 26, 1:20 AM EDT	0	0
Apr 26, 1:40 AM EDT	0	0
Apr 26, 2:00 AM EDT	0	0
Apr 26, 2:20 AM EDT	0	0
Apr 26, 2:40 AM EDT	0	0
Apr 26, 3:00 AM EDT	0	0
Apr 26, 3:20 AM EDT	0	0
Apr 26, 3:40 AM EDT	0	0
Apr 26, 4:00 AM EDT	0	0
Apr 26, 4:20 AM EDT	0	0
Apr 26, 4:40 AM EDT	0	0
Apr 26, 5:00 AM EDT	0	0
Apr 26, 5:20 AM EDT	0	0
Apr 26, 5:40 AM EDT	0	0
Apr 26, 6:00 AM EDT	0	0
Apr 26, 6:20 AM EDT	0	0
Apr 26, 6:40 AM EDT	0	0
Apr 26, 7:00 AM EDT	0	0
Apr 26, 7:20 AM EDT	0	0
Apr 26, 7:40 AM EDT	0	0
Apr 26, 8:00 AM EDT	0	0
Apr 26, 8:20 AM EDT	0	0
Apr 26, 8:40 AM EDT	0	0
Apr 26, 9:00 AM EDT	0	0
Apr 26, 9:20 AM EDT	0	0
Apr 26, 9:40 AM EDT	0	0
Apr 26, 10:00 AM EDT	0	0
Apr 26, 10:20 AM EDT	0	0
Apr 26, 10:40 AM EDT	0	0
Apr 26, 11:00 AM EDT	0	0
Apr 26, 11:20 AM EDT	0	0
Apr 26, 11:40 AM EDT	0	0
Apr 26, 12:00 PM EDT	0	0
Apr 26, 12:20 PM EDT	0	0
Apr 26, 12:40 PM EDT	0	0
Apr 26, 1:00 PM EDT	0	0
Apr 26, 1:20 PM EDT	0	0
Apr 26, 1:40 PM EDT	0	0
Apr 26, 2:00 PM EDT	0	0
Apr 26, 2:20 PM EDT	0	0
Apr 26, 2:40 PM EDT	0	0
Apr 26, 3:00 PM EDT	0	0
Apr 26, 3:20 PM EDT	0	0
Apr 26, 3:40 PM EDT	0	0
Apr 26, 4:00 PM EDT	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mont-Royal, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, and Laval.

City	Problem Type	Report Time
Montréal	Internet	1 day ago
Montréal	Internet	1 day ago
Montréal	TV	8 days ago
Montréal	Wi-fi	9 days ago
Montréal	Internet	9 days ago
Montréal	Internet	10 days ago

Nearby cities with recent reports

Montréal

2 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Mont-Royal, Quebec

Latest outage, problems and issue reports in Mont-Royal and nearby locations:

Dan Carnelly (@dancarnelly) reported 26 seconds ago from Montréal, Quebec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
Averwing Entertainment (@AverwingTTV) reported 2 minutes ago from Mont-Royal, Quebec
@Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭
jyseerys (@jayseereyes) reported 4 minutes ago from Montréal, Quebec
@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.
Jaaaaaayyyyy (@zerojay) reported 11 minutes ago from Montréal, Quebec
2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
Ahsan. (@Iqballer69) reported 17 minutes ago from Montréal, Quebec
@MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly
Issa Sissoko (@IssaCheckmate) reported 17 minutes ago from Montréal, Quebec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
Beth W (@bunnyette) reported 18 minutes ago from Montréal, Quebec
@Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service
Sean Lloyd (@SeanLloyd93) reported 18 minutes ago from Montréal, Quebec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
martin lutteral 🇨🇦 (@mlutteral) reported 25 minutes ago from Montréal, Quebec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
Kristian Gravenor (@CoolopolisMTL) reported 26 minutes ago from Montréal, Quebec
@videotron no internet here at my home in NDG. Please fix
Khai. 💉💉 💉 😷 (@sumtimw0ng) reported 29 minutes ago from Montréal, Quebec
Great. Videotron seems to be unstable. 3rd time losing connection today 🤌
ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 30 minutes ago from Montréal, Quebec
Wthhh @Videotron why is my txting not working 😡😡
Jaaaaaayyyyy (@zerojay) reported 31 minutes ago from Montréal, Quebec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
David MacIntyre (@dave_mac609) reported 37 minutes ago from Montréal, Quebec
@Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.
Elephant Stone (@ElephantStoneHQ) reported 37 minutes ago from Montréal, Quebec
Anyone else having @Videotron internet issues?
khai (@sumtimw0ng) reported 42 minutes ago from Montréal, Quebec
Hm, Videotron Internet is unstable tonight...
Cee (@CeeFor) reported 42 minutes ago from Montréal, Quebec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
Elephant Stone (@ElephantStoneHQ) reported 45 minutes ago from Montréal, Quebec
@MikeSidel @Videotron Sucks
Amanda (@wild_one1998) reported 46 minutes ago from Montréal, Quebec
@Videotron Both cable boxes in the house went down last night, and are still down now
Beth W (@bunnyette) reported 60 minutes ago from Montréal, Quebec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Trump Is President (@yankiadler) reported 2 minutes ago
@Videotron your Internet is down in Montreal ?
Bri 💖🏳️‍⚧️ (@tgirliebri) reported 2 minutes ago
And all 3 also operate under their own names So you got a total of 9 different carriers, but in reality it's actually 3 Videotron, Freedom, and Sasktel are the only independent cell providers in Canada There was MTS (Manitoba Telecom Service) but Bell took them over in 2017
Morin (@MorinLoL1) reported 5 minutes ago
@drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.
BeegJJ (@BeegJj) reported 6 minutes ago
Many years ago my bro worked in the technical service for what's now videotron It was awful! One guy called to yell that his cable was out. My bro told him to go to his TV. He said he wasn't home. 🤔 So why did he call? Because a friend nearby had his cable out! Nuts!
Kush Thaker (@kushthaker) reported 6 minutes ago
why make seniors talk about chat assistance, why not a central regulated agent for all telecom service? duopoly + Videotron continue compete across country
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 9 minutes ago
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
ScorpioSymbol (@IvanMakesGames) reported 11 minutes ago
The absolute worst thing about switching to @Videotron s newest internet/cable is that when your cable goes down now, so does your TV :( (It goes down a lot...)
Scale (@alliareault) reported 12 minutes ago
@GoTalkTruth @Shawnbuckleylaw @nhppa I'm tenant in a 15 min city Agora (also Villa being built) in Gatineau Internet supposed to be incl facilitators a Monopoly Centurion Corporative Account as well as provider Vidéotron They wanted me out I'm poor but potential & value. Never set it up. No internet since Oct.
DJV (@wickerman555666) reported 14 minutes ago
@AEWonTV Why did they present him like a heel? Lol an interruption via videotron? This company just does whatever it wants hahaha its honestly satire at this point. Have MJF come back and a WEEK later wins the World Title in a 4 way. WHAT A BUILD…. Its just TERRIBLE booking
Linda Moll (@LindaMoll22169) reported 19 minutes ago
@MartinSLewis Not in the last 6 months but was a Virgin Media customer from when it was Videotron, then Mercury, etc so about 28 years. Last few years had constant problems in renting films whereby it would play for 30 mins if I was incredibly lucky then freeze so stopped renting films.