Vidéotron outages and service status in Mont-Royal, Quebec
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Full Outage Map
- Vidéotron generated 2 outage signals in the last 24 hours around Mont-Royal, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jun 9, 8:31 AM EDT.
- Internet (71%)
- Wi-fi (13%)
- E-mail (8%)
- Total Blackout (4%)
- TV (4%)
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Mont-Royal, Quebec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Mont-Royal, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Mont-Royal, Quebec
The most recent Vidéotron outage reports came from the following cities: Montréal, and Laval.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal
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Internet | 19 hours ago |
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Montréal
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Internet | 23 hours ago |
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Montréal
|
Internet | 4 days ago |
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Montréal
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Internet | 4 days ago |
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Montréal
|
Internet | 5 days ago |
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Montréal
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Internet | 5 days ago |
Nearby cities with recent reports
8 recent signals
Community Discussion
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Vidéotron Issues Reports Near Mont-Royal, Quebec
Latest outage, problems and issue reports in Mont-Royal and nearby locations:
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Dan Carnelly (@dancarnelly) reported from Montréal, QuebecSo @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
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Richard E Flanagan (@phosfiend) reported from Montréal, Quebec@Videotron internet seems to be down for folks in Hudson/St lazare
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Cee (@CeeFor) reported from Montréal, Quebec@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
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Elephant Stone (@ElephantStoneHQ) reported from Montréal, QuebecAnyone else having @Videotron internet issues?
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M▼RKDIEZ (@markdiez514) reported from Montréal, Quebec@Videotron what’s going on with your internet wtf?!?!?
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Sean Lloyd (@SeanLloyd93) reported from Montréal, Quebec@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
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Averwing Entertainment (@AverwingTTV) reported from Mont-Royal, Quebec@Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭
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Kathy M (@kathym425) reported from Montréal, Quebec@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
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Droussy 🎙🔥 (@DroussyBabe) reported from Montréal, QuebecFix this **** Now !! @Videotron #enjeuxmajeurs
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Kristian Gravenor (@CoolopolisMTL) reported from Montréal, Quebec@videotron no internet here at my home in NDG. Please fix
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Nick Chrysanthakopoulos (@NickChrysantha1) reported from Montréal, Quebec@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
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Felipe PJ (@fjvost) reported from Montréal, QuebecAnybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
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Jaaaaaayyyyy (@zerojay) reported from Montréal, Quebec@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
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martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Quebec@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
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Issa Sissoko (@IssaCheckmate) reported from Montréal, Quebec@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
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Amanda (@wild_one1998) reported from Montréal, Quebec@Videotron Both cable boxes in the house went down last night, and are still down now
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Khai. 💉💉 💉 😷 (@sumtimw0ng) reported from Montréal, QuebecGreat. Videotron seems to be unstable. 3rd time losing connection today 🤌
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Issa Sissoko (@IssaCheckmate) reported from Montréal, Quebec@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Avanos 🇨🇦⚜️ (@Avanosss) reported@PapiDitzyHarpy @GinoHard_ The language barrier is a pretty weak argument! In Quebec, we’re practically all bilingual and the Montreal Canadiens don’t seem to have any problem! Yes, the market is small, but at least the Videotron Centre would be full for every game!
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🐾 Flynn 🦊 🔜 FD 🐾 (@ArcticFoxHiro) reported@JustNoOne3001 @yellmapper Just went to Ottawa and picked up n66 and a fuckton of B7 on telus Like, 20mhz of 7, another 20mhz of 7, 20mhz of 2, 15mhz of 66, 30mhz of n66 according to service mode. I didn't even know band 66 was that wide, nevermind having Rogers and Vidéotron also using spectrum
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Morin (@MorinLoL1) reported@drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.
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Sharon Daniel ©️🎭 (@sharondaniel91) reportedOk so this is what we have to deal with here . The big 3 -Ts we have. Thanks to our CRTC. We are F*cked why because where are you going to go . Each of those companies now’s this . The Canadian customer can’t go any where really . As don’t now who own who anymore . The beautiful monopoly we have is crazy. They don’t late anyone in. BCE Inc. ├─ Bell Canada ├─ Bell Mobility ├─ Virgin Plus ├─ Lucky Mobile ├─ Northwestel ├─ Bell Media │ ├─ CTV │ ├─ CTV News │ ├─ BNN Bloomberg │ ├─ CP24 │ └─ Noovo —————————————————- Rogers Communications ├─ Rogers Wireless ├─ Rogers Internet ├─ Rogers TV ├─ Fido ├─ Chatr ├─ Shaw ├─ Sportsnet ├─ Citytv └─ 37.5% of Maple Leaf Sports & Entertainment ——————————————————- TELUS Corporation ├─ TELUS ├─ Koodo ├─ Public Mobile ├─ TELUS Health └─ TELUS Agriculture ——————————————————- Quebecor └─ Videotron ├─ Freedom Mobile ├─ Fizz └─ Videotron Internet/TV So don’t be fooled by the. New. CRTC .Saya start June 12 if I am not mistaken @grok please check it. The those monopolies companies can’t charge you for? Activation. Searching ore cancelation. Again we late grok fact check all
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Detlef (@Detlef) reported@Videotron Hey @Videotron, April 11th and still no Helix service. What's up? Give me some news.
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David Labelle (@DavidLabelle3) reported@koodo No issue with Fizz (Videotron)
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Marc Brodeur (@BrodeurAZ) reported@N_A_Waller @HockeyScribe @AZadarski Pretty sure the Nordique’s issue was primarily le colisee. It was too small for the NHL. The new videotron centre is an NHL sized rink.
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James Somaeck (@somaeck) reportedThe greatest concern RE: #eSim is that #Videotron has been absolutely silent on it. The forums are filled with crisp responses - "Not available, but we'll pass it up along the chain". That's not good enough in my view. It's not cutting-edge; it's not customer-focused. 8/9
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Fluxtrot (@fluxtrot) reported@Videotron I sent the details for my account. Also, you should get verified on X... You are cheaper than an Etsy creator selling tampons selling tampons made out of fall leaves. YOU REEEEALLY need to get your **** together.
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BeegJJ (@BeegJj) reportedMany years ago my bro worked in the technical service for what's now videotron It was awful! One guy called to yell that his cable was out. My bro told him to go to his TV. He said he wasn't home. 🤔 So why did he call? Because a friend nearby had his cable out! Nuts!