Vidéotron outages and service status in Mont-Royal, Quebec

No problems detected

If you are having issues, please submit a report below.

Vidéotron generated 0 outage signals in the last 24 hours around Mont-Royal, including 0 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
The most recent signal from this area was received May 26, 1:40 PM EDT.

Internet (75%)
Wi-fi (15%)
Total Blackout (5%)
TV (5%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Mont-Royal, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Mont-Royal, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 28, 11:20 AM EDT	0	0
May 28, 11:40 AM EDT	0	0
May 28, 12:00 PM EDT	0	0
May 28, 12:20 PM EDT	0	0
May 28, 12:40 PM EDT	0	0
May 28, 1:00 PM EDT	0	0
May 28, 1:20 PM EDT	0	0
May 28, 1:40 PM EDT	0	0
May 28, 2:00 PM EDT	0	0
May 28, 2:20 PM EDT	0	0
May 28, 2:40 PM EDT	0	0
May 28, 3:00 PM EDT	0	0
May 28, 3:20 PM EDT	0	0
May 28, 3:40 PM EDT	0	0
May 28, 4:00 PM EDT	0	0
May 28, 4:20 PM EDT	0	0
May 28, 4:40 PM EDT	0	0
May 28, 5:00 PM EDT	0	0
May 28, 5:20 PM EDT	0	0
May 28, 5:40 PM EDT	0	0
May 28, 6:00 PM EDT	0	0
May 28, 6:20 PM EDT	0	0
May 28, 6:40 PM EDT	0	0
May 28, 7:00 PM EDT	0	0
May 28, 7:20 PM EDT	0	0
May 28, 7:40 PM EDT	0	0
May 28, 8:00 PM EDT	0	0
May 28, 8:20 PM EDT	0	0
May 28, 8:40 PM EDT	0	0
May 28, 9:00 PM EDT	0	0
May 28, 9:20 PM EDT	0	0
May 28, 9:40 PM EDT	0	0
May 28, 10:00 PM EDT	0	0
May 28, 10:20 PM EDT	0	0
May 28, 10:40 PM EDT	0	0
May 28, 11:00 PM EDT	0	0
May 28, 11:20 PM EDT	0	0
May 28, 11:40 PM EDT	0	0
May 29, 12:00 AM EDT	0	0
May 29, 12:20 AM EDT	0	0
May 29, 12:40 AM EDT	0	0
May 29, 1:00 AM EDT	0	0
May 29, 1:20 AM EDT	0	0
May 29, 1:40 AM EDT	0	0
May 29, 2:00 AM EDT	0	0
May 29, 2:20 AM EDT	0	0
May 29, 2:40 AM EDT	0	0
May 29, 3:00 AM EDT	0	0
May 29, 3:20 AM EDT	0	0
May 29, 3:40 AM EDT	0	0
May 29, 4:00 AM EDT	0	0
May 29, 4:20 AM EDT	0	0
May 29, 4:40 AM EDT	0	0
May 29, 5:00 AM EDT	0	0
May 29, 5:20 AM EDT	0	0
May 29, 5:40 AM EDT	0	0
May 29, 6:00 AM EDT	0	0
May 29, 6:20 AM EDT	0	0
May 29, 6:40 AM EDT	0	0
May 29, 7:00 AM EDT	0	0
May 29, 7:20 AM EDT	0	0
May 29, 7:40 AM EDT	0	0
May 29, 8:00 AM EDT	0	0
May 29, 8:20 AM EDT	0	0
May 29, 8:40 AM EDT	0	0
May 29, 9:00 AM EDT	0	0
May 29, 9:20 AM EDT	0	0
May 29, 9:40 AM EDT	0	0
May 29, 10:00 AM EDT	0	0
May 29, 10:20 AM EDT	0	0
May 29, 10:40 AM EDT	0	0
May 29, 11:00 AM EDT	0	0
May 29, 11:20 AM EDT	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mont-Royal, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, and Laval.

City	Problem Type	Report Time
Montréal	Internet	3 days ago
Montréal	Internet	9 days ago
Montréal	Wi-fi	9 days ago
Montréal	Internet	10 days ago
Montréal	Internet	10 days ago
Montréal	Internet	13 days ago

Nearby cities with recent reports

Montréal

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Mont-Royal, Quebec

Latest outage, problems and issue reports in Mont-Royal and nearby locations:

Cee (@CeeFor) reported 5 seconds ago from Montréal, Quebec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
David MacIntyre (@dave_mac609) reported 5 minutes ago from Montréal, Quebec
@Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.
Katelyn Thomas (@katelynvthomas) reported 7 minutes ago from Westmount, Quebec
I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.
martin lutteral 🇨🇦 (@mlutteral) reported 9 minutes ago from Montréal, Quebec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
Richard E Flanagan (@phosfiend) reported 11 minutes ago from Montréal, Quebec
@Videotron internet seems to be down for folks in Hudson/St lazare
lagarto malo 🦎 (@lagarto_malo) reported 15 minutes ago from Westmount, Quebec
@pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.
Droussy 🎙🔥 (@DroussyBabe) reported 16 minutes ago from Montréal, Quebec
Fix this **** Now !! @Videotron #enjeuxmajeurs
Jaaaaaayyyyy (@zerojay) reported 20 minutes ago from Montréal, Quebec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
Kristian Gravenor (@CoolopolisMTL) reported 28 minutes ago from Montréal, Quebec
@videotron no internet here at my home in NDG. Please fix
Beth W (@bunnyette) reported 30 minutes ago from Montréal, Quebec
@Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service
Issa Sissoko (@IssaCheckmate) reported 37 minutes ago from Montréal, Quebec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
Amanda (@wild_one1998) reported 37 minutes ago from Montréal, Quebec
@Videotron Both cable boxes in the house went down last night, and are still down now
Jaaaaaayyyyy (@zerojay) reported 38 minutes ago from Montréal, Quebec
2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
Beth W (@bunnyette) reported 41 minutes ago from Montréal, Quebec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
Ahsan. (@Iqballer69) reported 43 minutes ago from Montréal, Quebec
@MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly
Dan Carnelly (@dancarnelly) reported 50 minutes ago from Montréal, Quebec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
Kathy M (@kathym425) reported 50 minutes ago from Montréal, Quebec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
m@rie (@mtn_carnet) reported 58 minutes ago from Montréal, Quebec
@Videotron Service internet.
Issa Sissoko (@IssaCheckmate) reported 60 minutes ago from Montréal, Quebec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 60 minutes ago from Montréal, Quebec
Wthhh @Videotron why is my txting not working 😡😡

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Scale (@alliareault) reported 5 minutes ago
@PringleJosh Hi. I'm a resident tenant at AGORA. Internet/tv included in rent signed LEASE- WAS NEVER DONE= NO INTERNET SINCE JULY 2024. Centurion my landlord/owner facilitator of internet/tv corporative account Vidéotron monopoly provider- ony only authotized by CRTC- no personal interbet/tv accounts TAL ruled against me told me I have to appeal. I am to Cour Supérieur du Québec for punitive damages, stress & compensation due to loss of income vs Centurion & Vidéotron who colluded fraudulently vs me & my son to TAL. I'm on disability broke my neck in 1999 an ARTIST I CAN'T TEACH OR SELL ART. We must go public. Help me make this happen.
Winter (it/that) 🇸🇰🇨🇦🇺🇸 (@WinterBourneTO) reported 6 minutes ago
please & spank youuu @FreedomMobile🧡 @Videotron @Quebecor. I know... that yall not battling for customer anymore like u did two years ago. Thats evident in ur plan prices which have gone up but DAMINT FREEDOM... mfkrs is broke like a samomabish these days! No lie. Praise Jesus!
Francis Taquin (@FrancisTaquin1) reported 7 minutes ago
" With Rogers shutting its 3G network on July 31 too, it’s likely that Freedom Mobile and Videotron’s 3G shutdown is related, since its wireless customers also roam on Rogers. “Starting July 31, 2025, one of our Canadian partners will begin shutting down their 3G network, beginning with the province of Quebec, as well as Ottawa, and it’s surrounding areas,” says Freedom Mobile. Recently, Rogers and Fido have already started cutting off working phones that were using its 3G networks, in what was deemed accidental. Rogers is also charging a $75 network fee if users continue to use 3G networks. "
ʀᴇɪ ᴏᴊᴏᴜ-ꜱᴀᴍᴀ ⚝ #OCTOVIER (@xavireii) reported 7 minutes ago
@moonchaserA REAL!! if i had enough money.... damn i cant imagine myself buying all his merch & making some led videotron project 4 him all over the country.. all my money would literally gone 4 him & i wont regret 😭
𝖊𝖒𝖔 𝖒𝖆𝖙𝖙 (@mattCH_) reported 10 minutes ago
wtf happened to the Habs feed on Sportsnet?? Anyone else's screen go black? @Videotron
corteo (@CorteoNft) reported 13 minutes ago
Hey @Videotron - we're on day three of intermittent wifi issues now. Expect today, it's impacting my work. Can we expect this to be solved? This really isn't acceptable.
Scale (@alliareault) reported 17 minutes ago
Internet supposed to be incl in rent- agreement between me & Centurion. Centurion & Vidéotron have an agreement. Vidéotron technician installed my old router continuing service I'd canceled, refused to give me router re Centurion internet account. I had internet for 3 months. Vidéotron said no one was paying for it.
Scale (@alliareault) reported 28 minutes ago
@GoTalkTruth @Shawnbuckleylaw @nhppa I'm tenant in a 15 min city Agora (also Villa being built) in Gatineau Internet supposed to be incl facilitators a Monopoly Centurion Corporative Account as well as provider Vidéotron They wanted me out I'm poor but potential & value. Never set it up. No internet since Oct.
Amelie Leah (@melievisuals) reported 29 minutes ago
Anyone else with Videotron/Helix having issues?
Kyo 紫咲キョ 💚 👾 🖤 (@Kyorasaki) reported 29 minutes ago
@Sareniia do you have access to starlink? im with videotron and i'm having consistent problem, i was looking at it lol