Vidéotron Outage Report in Mont-Royal, Montréal, Quebec

Problems in the last 24 hours in Mont-Royal, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Mont-Royal, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (59%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (8%)
• E-mail (4%)
• Phone (1%)

Live Outage Map Near Mont-Royal, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, Saint-Constant, Laval, Longueuil, La Prairie, Dollard-Des Ormeaux, Pointe-Claire, and Boisbriand.

City	Problem Type	Report Time
Montréal	Wi-fi	1 day ago
Montréal	Internet	4 days ago
Montréal	Total Blackout	4 days ago
Montréal	Total Blackout	5 days ago
Montréal	Internet	5 days ago
Montréal	Total Blackout	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Mont-Royal, Quebec

Latest outage, problems and issue reports in Mont-Royal and nearby locations:

• 
  Khai. 💉💉 💉 😷 (@sumtimw0ng) reported 1 minute ago from Montréal, Quebec

  Great. Videotron seems to be unstable. 3rd time losing connection today 🤌

• 
  Jaaaaaayyyyy (@zerojay) reported 2 minutes ago from Montréal, Quebec

  @Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 4 minutes ago from Laval, Quebec

  Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 5 minutes ago from Laval, Quebec

  @Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.

• 
  Richard E Flanagan (@phosfiend) reported 13 minutes ago from Montréal, Quebec

  @Videotron internet seems to be down for folks in Hudson/St lazare

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 15 minutes ago from Montréal, Quebec

  Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots

• 
  Brommelier (@jonjerkone) reported 19 minutes ago from Westmount, Quebec

  When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 20 minutes ago from Montréal, Quebec

  @Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic

• 
  Kristian Gravenor (@CoolopolisMTL) reported 23 minutes ago from Montréal, Quebec

  @videotron no internet here at my home in NDG. Please fix

• 
  Juliana C 🏳️‍🌈 (@juycer) reported 31 minutes ago from Longueuil, Quebec

  Besides providing a service with a speed way lower than I hired, @Videotron now is not working at all. I guess it’s time to change.

• 
  mohan eappen (@mohaneappen) reported 31 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 38 minutes ago from Montréal, Quebec

  @Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.

• 
  Jaaaaaayyyyy (@zerojay) reported 42 minutes ago from Montréal, Quebec

  2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.

• 
  DARRELL (@darealityy) reported 43 minutes ago from Brossard, Quebec

  @NobuBergy @Videotron Damn times are hard out here!

• 
  Beth W (@bunnyette) reported 44 minutes ago from Montréal, Quebec

  @Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?

• 
  Beth W (@bunnyette) reported 44 minutes ago from Montréal, Quebec

  @Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service

• 
  Jaaaaaayyyyy (@zerojay) reported 46 minutes ago from Montréal, Quebec

  Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 52 minutes ago from Montréal, Quebec

  @Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes

• 
  Priesh Mistry (@TheMistryUK) reported 54 minutes ago from Dorval, Quebec

  @Videotron Service just went down again in Dorval. Worked for about 5-6hrs.

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 54 minutes ago from Renaud, Quebec

  If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  WorldTrade Canada (@WorldTradeCa) reported 30 seconds ago

  Why has @videotron been so freaking slow over the last several months. It's ridiculous today.

• 
  𝔐𝔶𝔯𝔡𝔡𝔦𝔫 𝔐𝔢𝔯𝔩𝔦𝔫𝔲𝔰 (@MerlinusMyrddin) reported 5 minutes ago

  @OdyseeTeam Hi Odysee team. There's a major problem in Quebec region of Canada, we can't acces Odysee by many internet providers. I'm with @Videotron and no browser but Tor can access. Can you see what is the cause? Asking for thousands of people on my FB page.

• 
  Stefan Stanczykowski (@scifi_stan) reported 5 minutes ago

  I think the @Videotron network is down! I can't even call them.

• 
  Thomas Lefebvre (@thomlbvr) reported 6 minutes ago

  Btw @Videotron, internet is down in my area. Router has been rebooted countless of times.

• 
  مصطفى/mstfa (they/them) (@mstfacmly) reported 7 minutes ago

  I guess I'll be needing to change internet providers 💔 @TekSavvyBuzz is limited on the Videotron network to 100Mbps, and I need to up my download speeds for work

• 
  vince dascoli (@VinceDascoli) reported 7 minutes ago

  Hey @Videotron get your act together. My internet has been going down for the past 2 days did a reset and it still does the same thing.

• 
  Raheem (@bashirra) reported 12 minutes ago

  @Bischoff_Tyler 2/2 I also think not putting an NHL team after Videotron Centre in Quebec City was built is a bad look for the NHL (they could still get an NHL/NLL/CEBL team at the Videotron Centre, but that remains to be seen). I think the same can happen in the NBA if they are not careful.

• 
  Steve Faguy (@fagstein) reported 15 minutes ago

  Videotron has followed through on its threat to pull AMC from its service, citing the "unrealistic" contract demands of the U.S. channel.

• 
  Jack Todd (@jacktodd46) reported 16 minutes ago

  @SandraFalcone I know that and I've had my issues with Videotron also. But they don't behave in quite the same brutal fashion as Bell. What they have done to CJAD is unacceptable. In effect, Bell is waging war on a Montreal institution.

• 
  HAPPY NEW YEAR !! (@hutaoble) reported 21 minutes ago

  wtf ??? did videotron crash or what ?>£#*} i was almost late to class ????