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Vidéotron

Vidéotron outages and service status in Mont-Royal, Quebec

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Full Outage Map
  • Vidéotron generated 0 outage signals in the last 24 hours around Mont-Royal, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • The most recent signal from this area was received Sep 8, 7:22 PM EDT.
  • 75% Internet (75%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 8% Wi-fi (8%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Mont-Royal, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Mont-Royal, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mont-Royal, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal.

CityProblem TypeReport Time
Montréal Internet 4 days ago
Montréal Internet 6 days ago
Montréal Internet 9 days ago
Montréal Total Blackout 9 days ago
Montréal Internet 12 days ago
Montréal Internet 12 days ago

Nearby cities with recent reports

Montréal

2 recent signals

4 days ago

Community Discussion

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Vidéotron Issues Reports Near Mont-Royal, Quebec

Latest outage, problems and issue reports in Mont-Royal and nearby locations:

  • sumtimw0ng
    Khai. 💉💉 💉 😷 (@sumtimw0ng) reported from Montréal, Quebec

    Great. Videotron seems to be unstable. 3rd time losing connection today 🤌

  • bunnyette
    Beth W (@bunnyette) reported from Montréal, Quebec

    @Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?

  • zerojay
    Jaaaaaayyyyy (@zerojay) reported from Montréal, Quebec

    @Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?

  • zerojay
    Jaaaaaayyyyy (@zerojay) reported from Montréal, Quebec

    Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.

  • mlutteral
    martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Quebec

    @Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.

  • loveZaa36
    ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported from Montréal, Quebec

    Wthhh @Videotron why is my txting not working 😡😡

  • CeeFor
    Cee (@CeeFor) reported from Montréal, Quebec

    @Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

  • sumtimw0ng
    khai (@sumtimw0ng) reported from Montréal, Quebec

    Hm, Videotron Internet is unstable tonight...

  • fjvost
    Felipe PJ (@fjvost) reported from Montréal, Quebec

    Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

  • IssaCheckmate
    Issa Sissoko (@IssaCheckmate) reported from Montréal, Quebec

    @Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.

  • wild_one1998
    Amanda (@wild_one1998) reported from Montréal, Quebec

    @Videotron Both cable boxes in the house went down last night, and are still down now

  • mlutteral
    martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Quebec

    @Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap

  • CoolopolisMTL
    Kristian Gravenor (@CoolopolisMTL) reported from Montréal, Quebec

    @videotron no internet here at my home in NDG. Please fix

  • IssaCheckmate
    Issa Sissoko (@IssaCheckmate) reported from Montréal, Quebec

    @sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.

  • mlutteral
    martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Quebec

    @Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic

  • sbg4evr
    sbg4evr (@sbg4evr) reported from Montréal, Quebec

    @Videotron is service down? No Helix, no tv or internet access

  • SeanLloyd93
    Sean Lloyd (@SeanLloyd93) reported from Montréal, Quebec

    @Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service

  • IssaCheckmate
    Issa Sissoko (@IssaCheckmate) reported from Montréal, Quebec

    @Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol

  • mlutteral
    martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Quebec

    @Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes

  • IssaCheckmate
    Issa Sissoko (@IssaCheckmate) reported from Montréal, Quebec

    @Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Pepperfly228975
    Pepperfly (@Pepperfly228975) reported

    @alan_sharp @mario4thenorth Owned by Videotron - how is the customer service - I need to consider changing as well.

  • Ott_Andrew_Cam
    Andrew Cameron (@Ott_Andrew_Cam) reported

    @Darrenthiel2 @jodyvance @TELUS The main issue of course is the Triopoly in Canada (plus Videotron a bit) and the excuse of "expensive to service vast Canadian geography." 50% truth. But the main reason is the lack of sufficient competition.

  • mattCH_
    𝖊𝖒𝖔 𝖒𝖆𝖙𝖙 (@mattCH_) reported

    Two straight days @Videotron internet is down. Clown service.

  • One_Hit_Wondr
    Blondie (@One_Hit_Wondr) reported

    My internet has been slow or down in Beaconsfield Quebec for 2 days. @Videotron any outage info or estimated fix time?

  • ArcticFoxHiro
    🐾 Flynn 🦊 🔜 FD 🐾 (@ArcticFoxHiro) reported

    @JustNoOne3001 @yellmapper Just went to Ottawa and picked up n66 and a fuckton of B7 on telus Like, 20mhz of 7, another 20mhz of 7, 20mhz of 2, 15mhz of 66, 30mhz of n66 according to service mode. I didn't even know band 66 was that wide, nevermind having Rogers and Vidéotron also using spectrum

  • FakeNews10164
    Toth (@FakeNews10164) reported

    This famous network recruits or makes psychological harassment to their target! With old intercom systems that use the ELF of the electrical networks of their home! @Videotron @tvanouvelles JE enquête !!!! —->>>ZENITH

  • WinterBourneTO
    Winter (it/that) 🇸🇰🇨🇦 (@WinterBourneTO) reported

    @FreedomMobile @Videotron @Quebecor Well you can access my account all you want but it’s an issue on your end, not mine. It’s most likely a tower issue or something. Idk. I don’t work for the telecoms. I have great reception on many of the side streets connecting to Quebec as I drove many of them but not all.

  • somecanuckchick
    somecanuckchick 🍁@somecanuckchick@mastodon.world (@somecanuckchick) reported

    @TekSavvyCSR @Videotron And we get to start the phone calls ALL OVER AGAIN tomorrow b/c @Videotron seems keen to NOT come back out despite screwing up the TPIA (but claiming a non-existant outage b/c we have cable TV) and forcing us to call TekSavvy instead of sending back the Vidéotron technician.

  • boursouvie
    Jean Laroche (@boursouvie) reported

    Anyone here has audio problems with @CNBC linear TV (Vidéotron is my internet provider)?

  • somaeck
    James Somaeck (@somaeck) reported

    In her response, she had made clear she was not trying to minimize what I was saying, but she said that my issues were "non-issues". She followed up by saying that if I stick with @Videotron, #eSim should be supported by the time I finish my contract in 2024. Seriously? 6/9