Vidéotron outages and service status in Laval, Quebec

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Full Outage Map

Vidéotron generated 1 outage signal in the last 24 hours around Laval, including 1 direct report.
The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
The most recent signal from this area was received May 31, 5:59 PM EDT.

Internet (70%)
Wi-fi (15%)
E-mail (5%)
Total Blackout (5%)
TV (5%)

The latest reports from users having issues in Laval come from postal codes H7P .

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Laval, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Laval, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Laval	Baseline
May 30, 7:20 PM EDT	0	0	0
May 30, 7:40 PM EDT	0	0	0
May 30, 8:00 PM EDT	0	0	0
May 30, 8:20 PM EDT	0	0	0
May 30, 8:40 PM EDT	0	0	0
May 30, 9:00 PM EDT	0	0	0
May 30, 9:20 PM EDT	0	0	0
May 30, 9:40 PM EDT	0	0	0
May 30, 10:00 PM EDT	0	0	0
May 30, 10:20 PM EDT	0	0	0
May 30, 10:40 PM EDT	0	0	0
May 30, 11:00 PM EDT	0	0	0
May 30, 11:20 PM EDT	0	0	0
May 30, 11:40 PM EDT	0	0	0
May 31, 12:00 AM EDT	0	0	0
May 31, 12:20 AM EDT	0	0	0
May 31, 12:40 AM EDT	0	0	0
May 31, 1:00 AM EDT	0	0	0
May 31, 1:20 AM EDT	0	0	0
May 31, 1:40 AM EDT	0	0	0
May 31, 2:00 AM EDT	0	0	0
May 31, 2:20 AM EDT	0	0	0
May 31, 2:40 AM EDT	0	0	0
May 31, 3:00 AM EDT	0	0	0
May 31, 3:20 AM EDT	0	0	0
May 31, 3:40 AM EDT	0	0	0
May 31, 4:00 AM EDT	0	0	0
May 31, 4:20 AM EDT	0	0	0
May 31, 4:40 AM EDT	0	0	0
May 31, 5:00 AM EDT	0	0	0
May 31, 5:20 AM EDT	0	0	0
May 31, 5:40 AM EDT	0	0	0
May 31, 6:00 AM EDT	0	0	0
May 31, 6:20 AM EDT	0	0	0
May 31, 6:40 AM EDT	0	0	0
May 31, 7:00 AM EDT	0	0	0
May 31, 7:20 AM EDT	0	0	0
May 31, 7:40 AM EDT	0	0	0
May 31, 8:00 AM EDT	0	0	0
May 31, 8:20 AM EDT	0	0	0
May 31, 8:40 AM EDT	0	0	0
May 31, 9:00 AM EDT	0	0	0
May 31, 9:20 AM EDT	0	0	0
May 31, 9:40 AM EDT	0	0	0
May 31, 10:00 AM EDT	0	0	0
May 31, 10:20 AM EDT	0	0	0
May 31, 10:40 AM EDT	0	0	0
May 31, 11:00 AM EDT	0	0	0
May 31, 11:20 AM EDT	0	0	0
May 31, 11:40 AM EDT	0	0	0
May 31, 12:00 PM EDT	0	0	0
May 31, 12:20 PM EDT	0	0	0
May 31, 12:40 PM EDT	0	0	0
May 31, 1:00 PM EDT	0	0	0
May 31, 1:20 PM EDT	0	0	0
May 31, 1:40 PM EDT	0	0	0
May 31, 2:00 PM EDT	0	0	0
May 31, 2:20 PM EDT	0	0	0
May 31, 2:40 PM EDT	0	0	0
May 31, 3:00 PM EDT	0	0	0
May 31, 3:20 PM EDT	0	0	0
May 31, 3:40 PM EDT	0	0	0
May 31, 4:00 PM EDT	0	0	0
May 31, 4:20 PM EDT	0	0	0
May 31, 4:40 PM EDT	0	0	0
May 31, 5:00 PM EDT	0	0	0
May 31, 5:20 PM EDT	0	0	0
May 31, 5:40 PM EDT	0	0	0
May 31, 6:00 PM EDT	0	0	0
May 31, 6:20 PM EDT	0	0	0
May 31, 6:40 PM EDT	0	0	0
May 31, 7:00 PM EDT	0	0	0
May 31, 7:20 PM EDT	0	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Laval, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, and Laval.

City	Problem Type	Report Time
Montréal	E-mail	2 hours ago
Montréal	Internet	2 days ago
Montréal	Internet	2 days ago
Montréal	Internet	5 days ago
Montréal	Internet	11 days ago
Montréal	Wi-fi	11 days ago

Nearby cities with recent reports

Montréal

4 recent signals

2 hours ago

Community Discussion

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Vidéotron Issues Reports Near Laval, Quebec

Latest outage, problems and issue reports in Laval and nearby locations:

Miss McSilly | Montréal, Qc (@MissMcSilly) reported 2 minutes ago from Renaud, Quebec
If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲
HowYouDrouin92 (@HowYouDrouin92) reported 5 minutes ago from Laval, Quebec
Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.
Elephant Stone (@ElephantStoneHQ) reported 5 minutes ago from Montréal, Quebec
@MikeSidel @Videotron Sucks
Khai. 💉💉 💉 😷 (@sumtimw0ng) reported 5 minutes ago from Montréal, Quebec
Great. Videotron seems to be unstable. 3rd time losing connection today 🤌
Richard E Flanagan (@phosfiend) reported 6 minutes ago from Montréal, Quebec
@Videotron internet seems to be down for folks in Hudson/St lazare
M▼RKDIEZ (@markdiez514) reported 7 minutes ago from Montréal, Quebec
@Videotron what’s going on with your internet wtf?!?!?
sbg4evr (@sbg4evr) reported 8 minutes ago from Montréal, Quebec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
Averwing Entertainment (@AverwingTTV) reported 10 minutes ago from Mont-Royal, Quebec
@Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭
Kathy M (@kathym425) reported 10 minutes ago from Montréal, Quebec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
martin lutteral 🇨🇦 (@mlutteral) reported 11 minutes ago from Montréal, Quebec
@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
David MacIntyre (@dave_mac609) reported 14 minutes ago from Montréal, Quebec
@Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.
martin lutteral 🇨🇦 (@mlutteral) reported 20 minutes ago from Montréal, Quebec
@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
Amanda (@wild_one1998) reported 23 minutes ago from Montréal, Quebec
@Videotron Both cable boxes in the house went down last night, and are still down now
Jaaaaaayyyyy (@zerojay) reported 25 minutes ago from Montréal, Quebec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
Cee (@CeeFor) reported 40 minutes ago from Montréal, Quebec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
Issa Sissoko (@IssaCheckmate) reported 43 minutes ago from Montréal, Quebec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
Kristian Gravenor (@CoolopolisMTL) reported 44 minutes ago from Montréal, Quebec
@videotron no internet here at my home in NDG. Please fix
ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 52 minutes ago from Montréal, Quebec
Wthhh @Videotron why is my txting not working 😡😡
Beth W (@bunnyette) reported 53 minutes ago from Montréal, Quebec
@Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service
Issa Sissoko (@IssaCheckmate) reported 60 minutes ago from Montréal, Quebec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 9 minutes ago
@troybeno @Videotron Nobody will give us a straight answer about when they’ll get this patent issue settled
BeegJJ (@BeegJj) reported 18 minutes ago
Many years ago my bro worked in the technical service for what's now videotron It was awful! One guy called to yell that his cable was out. My bro told him to go to his TV. He said he wasn't home. 🤔 So why did he call? Because a friend nearby had his cable out! Nuts!
henry 🚗🛻🏎️ (@Car_Silhouettes) reported 18 minutes ago
@harrisondubay Centre Videotron? Your city will never get an NHL team, sorry Quebec
Scale (@alliareault) reported 22 minutes ago
Internet supposed to be incl in rent- agreement between me & Centurion. Centurion & Vidéotron have an agreement. Vidéotron technician installed my old router continuing service I'd canceled, refused to give me router re Centurion internet account. I had internet for 3 months. Vidéotron said no one was paying for it.
David Labelle (@DavidLabelle3) reported 23 minutes ago
@koodo No issue with Fizz (Videotron)
Sean Lloyd (@SeanLloyd93) reported 25 minutes ago
@Videotron just moved and our internet works in one room.... Something needs to be done to fix wifi before we switch back to @Bell
stephanie 🌻 (@31to76) reported 26 minutes ago
is anyone’s videotron internet super slow? mine has been like this since yesterday but not sure if it’s just me.
Panda🌻 (@takarajewels) reported 26 minutes ago
The thrilling sequel: apparently it’s NOT possible to filter TV channels to only see what I subscribe to. Ya’ll I will head on back to Videotron at this rate, wtf. At least with them I don’t have to scroll past 28394 channels I don’t pay for to get to the ones I do. 💀
Crypta Sussurro (@VoxMysterii) reported 28 minutes ago
@Videotron down for anybody else ?
Scale (@alliareault) reported 29 minutes ago
@MarkJCarney 15 min city model lacks adequate internal regulatory mechanisms. Vidéotron breaking CRTC & own regs by allowing unauthorized personal internet/tv account at my location Agora /Villa in Gatineau. Centurion failing to uphold its responsibility as service facilitator.