Vidéotron Outage in Laval, Québec

@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.

@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.

@Videotron Both cable boxes in the house went down last night, and are still down now

@Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.

@MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly

@Videotron @Videotron24_7 kept me waiting for 15 mins and no customer service HUMAN talked to me. Poor cust care!!

@zerounian76 @Bell Hence I left them. Ridiculous service. Go back to @Videotron. Waaay more reliable.

I still don’t know why i pay for Videotron. I literally never watch tv

Excuse me @Videotron24_7 @videotron, do I need to switch cell phone provider to get service at #saputostadium ? Other providers are steaming to SM like crazy... @JoeySaputo

Dear Canada, cellular services like Telus, Videotron, etc are so horrible. 3G feels like dial-up! Not sure how you do it. Rogers, not too bad thou. #ThatIsAll

@Videotron What the hell?? My internet is down and yet when I call your supposedly 24/7 technical service number all I get is “Our customer service is currently closed.” Can someone please help me?

Looks like #Videotron has issues with its MSCs .. lots of random calls in and out from my no

@Videotron24_7 TSN live isn't working for via Videotron login.

@Videotron I recently transferred two lines to Videotron business mobile service. 2 new iPhones 11s. Constant dropped calls no matter where I am in the city. Getting nowhere with tech support. They told me to turn off VoLTE! Same on each line!

Hey @Videotron my wifi is not working and I really need to work!

@Videotron no. because it prevent from recording anything else as the will overlap. Also I'm not here to do @videotron / @hbocanada / @CraveTVHelp work on providing the proper TV guide info. I DO PAY FOR THE PREMIUM. I expect this to not be a RECURRING issue like it is.

@HBOCanada @Videotron whenever you want to fix the TV Guide so that it's proper. Because all the Sunday evening programming so far got cut on the PVR. YOU ARE A PREMIUM CHANNEL. With subpar service.

VIDEOTRON'S WIFI IS SHIT

@JohnnyAReed Yep! In-tunnel @Videotron #OttLRT mobile service is working!

I struggled to rent a film through Videotron's Illico on-demand service, which is in French on our home TV. I don't use the service in any language, let alone my second. Now I pay $5 a month for a channel I don't want and my kids still haven't experienced "The Goonies." #dadfail

@Videotron hey fix your data service, my wife is driving me up the wall because she has no data access and your service Rep didn't help shit.

I've come home to take care of my aging family & I'm currently looking for work. So, I need my phone number. I've applied at various government agencies & will need to be contacted. I get service here with Telus via Videotron.

@cbcErica please help. I moved from MTL to Gaspésie & @Videotron wants to disable my service because I'm using a partner network. I have a Canada-wide plan which I'm paying nearly $100 a month for & my bills are paid on time. I also have internet & another identical line.