Vidéotron outages and service status in Laval, Quebec

Problems in the last 24 hours in Laval, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Laval, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Laval, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, and Laval.

City	Problem Type	Report Time
Montréal	Internet	8 hours ago
Montréal	Wi-fi	16 hours ago
Montréal	Internet	2 days ago
Montréal	Internet	2 days ago
Montréal	Internet	4 days ago
Montréal	Wi-fi	8 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Laval, Quebec

Latest outage, problems and issue reports in Laval and nearby locations:

• 
  Beth W (@bunnyette) reported 1 minute ago from Montréal, Quebec

  @Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?

• 
  Beth W (@bunnyette) reported 8 minutes ago from Montréal, Quebec

  @Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service

• 
  m@rie (@mtn_carnet) reported 16 minutes ago from Montréal, Quebec

  @Videotron Service internet.

• 
  Elephant Stone (@ElephantStoneHQ) reported 22 minutes ago from Montréal, Quebec

  Anyone else having @Videotron internet issues?

• 
  Nick Chrysanthakopoulos (@NickChrysantha1) reported 23 minutes ago from Montréal, Quebec

  @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

• 
  lawrence bass (@lbass007) reported 23 minutes ago from Laval, Quebec

  @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

• 
  Khai. 💉💉 💉 😷 (@sumtimw0ng) reported 26 minutes ago from Montréal, Quebec

  Great. Videotron seems to be unstable. 3rd time losing connection today 🤌

• 
  Elephant Stone (@ElephantStoneHQ) reported 26 minutes ago from Montréal, Quebec

  @MikeSidel @Videotron Sucks

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 30 minutes ago from Montréal, Quebec

  @Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.

• 
  Amanda (@wild_one1998) reported 34 minutes ago from Montréal, Quebec

  @Videotron Both cable boxes in the house went down last night, and are still down now

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 35 minutes ago from Montréal, Quebec

  @Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap

• 
  M▼RKDIEZ (@markdiez514) reported 36 minutes ago from Montréal, Quebec

  @Videotron what’s going on with your internet wtf?!?!?

• 
  ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 38 minutes ago from Montréal, Quebec

  Wthhh @Videotron why is my txting not working 😡😡

• 
  jyseerys (@jayseereyes) reported 38 minutes ago from Montréal, Quebec

  @Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 44 minutes ago from Montréal, Quebec

  @Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 46 minutes ago from Laval, Quebec

  Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 47 minutes ago from Montréal, Quebec

  @Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes

• 
  Issa Sissoko (@IssaCheckmate) reported 50 minutes ago from Montréal, Quebec

  I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?

• 
  Ahsan. (@Iqballer69) reported 51 minutes ago from Montréal, Quebec

  @MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 59 minutes ago from Laval, Quebec

  @Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂 (@Marigakaa) reported 6 minutes ago

  @DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS

• 
  Avanos 🇨🇦⚜️ (@Avanosss) reported 9 minutes ago

  @PapiDitzyHarpy @GinoHard_ The language barrier is a pretty weak argument! In Quebec, we’re practically all bilingual and the Montreal Canadiens don’t seem to have any problem! Yes, the market is small, but at least the Videotron Centre would be full for every game!

• 
  somecanuckchick 🍁@somecanuckchick@mastodon.world (@somecanuckchick) reported 9 minutes ago

  @TekSavvyCSR @Videotron And we get to start the phone calls ALL OVER AGAIN tomorrow b/c @Videotron seems keen to NOT come back out despite screwing up the TPIA (but claiming a non-existant outage b/c we have cable TV) and forcing us to call TekSavvy instead of sending back the Vidéotron technician.

• 
  James Somaeck (@somaeck) reported 10 minutes ago

  In her response, she had made clear she was not trying to minimize what I was saying, but she said that my issues were "non-issues". She followed up by saying that if I stick with @Videotron, #eSim should be supported by the time I finish my contract in 2024. Seriously? 6/9

• 
  Max (@MightyMax44) reported 13 minutes ago

  So I have RDS on my tv with videotron. But when I try to log in the webdiffusion with my RDS account it says I need to pay for rds? What ********?

• 
  Jean Laroche (@boursouvie) reported 19 minutes ago

  Anyone here has audio problems with @CNBC linear TV (Vidéotron is my internet provider)?

• 
  Scale (@alliareault) reported 21 minutes ago

  Issue can be resolved in my favor. I'm pretty sure @MarkJCarney wants Canadian gobal 15 min city Agora/ Villa to succeed. I know for a fact it's not. I'm NOT the problem. Videotron not following plan they're supposed to & Centurion too ignorant. Centurion/employees need to be OUT

• 
  Commissioner Miner (@fanCRTCProfling) reported 21 minutes ago

  Still no #CRTC outage reports from: -Videotron -Rogers -Wholesale/resale (Storm Internet aside) -Freedom mobile (which also couldn't provide french service during the outage).

• 
  Crypta Sussurro (@VoxMysterii) reported 23 minutes ago

  @Videotron down for anybody else ?

• 
  Jj89 (@Jj8990313510) reported 25 minutes ago

  @Videotron I am beyond frustrated. I work from home and the Internet cuts every 5-10 mins it’s been a solid 2 hours I am not able to work. It’s very infuriating when you can’t even work because the wifi keeps going down.