Vidéotron Outage in Laval, Québec

@DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!

@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.

@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.

@Videotron Both cable boxes in the house went down last night, and are still down now

@Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.

@MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly

@Videotron @Videotron24_7 kept me waiting for 15 mins and no customer service HUMAN talked to me. Poor cust care!!

@zerounian76 @Bell Hence I left them. Ridiculous service. Go back to @Videotron. Waaay more reliable.

I still don’t know why i pay for Videotron. I literally never watch tv

Excuse me @Videotron24_7 @videotron, do I need to switch cell phone provider to get service at #saputostadium ? Other providers are steaming to SM like crazy... @JoeySaputo

Dear Canada, cellular services like Telus, Videotron, etc are so horrible. 3G feels like dial-up! Not sure how you do it. Rogers, not too bad thou. #ThatIsAll

@Videotron What the hell?? My internet is down and yet when I call your supposedly 24/7 technical service number all I get is “Our customer service is currently closed.” Can someone please help me?

Looks like #Videotron has issues with its MSCs .. lots of random calls in and out from my no

@Videotron24_7 TSN live isn't working for via Videotron login.

@Videotron why tf do y'all still not support VoLTE and Wi-Fi Calling for the Note 10/+ and S10e/-/+ when y'all sell them. even freedom already supports all those features for those phones.

@HabsChronicle Haven't had a problem at all. Although I'm using a videotron cable box @Newfie_EGK

@beaudyx91 @TheClapperton @EASPORTSNHL Videotron guys dont have issues

I wish I could switch my family to @Videotron, but sadly they still don't support cellular #AppleWatch... Savings annually would huge, but sadly I'm not willing to give up my phone free running. I think it may be @Apple to blame as I can't see Videotron passing up that service.

@Videotron City is doing construction on my street and just ripped down the overhead cabling. We have no internet. H2W 2H1. Please fix.

@Roku @RickandMorty @adultswim channel not available in My region .. even tho I get it on regular cable box with @Videotron .. gawd canada sucks so bad 😒🤢

@Videotron Actually, I have spent alot of time talking to your agents. It seems that simply late payments make me a very unwanted customer, and not eligible for any promotions.

@Videotron @Videotron After speaking with them after getting ripped off for years paying rental fees on terminals for many years (friends never paid rental fees for equipment) They are actually going to increase my bill further.

@Videotron customer for 15 years and simply because payments are late (but always made) they are willing to lose me as a customer. Very sad. I have only given them 27,000$ during that time.

@ChelseaCYCP @OCTranspo I feel your pain... The problem is turf... Shaw own FM and Rogers, Bell and Telus make it hard for them to gain any traction in the Eastern Canada. Ottawa is a particular problem because CRTC decided to that Videotron is a better startup to serve our city.