Vidéotron outages and service status in Laval, Quebec

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Full Outage Map

Vidéotron generated 2 outage signals in the last 24 hours around Laval, including 2 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received May 31, 10:52 PM EDT.

Internet (67%)
Wi-fi (14%)
TV (10%)
E-mail (5%)
Total Blackout (5%)

The latest reports from users having issues in Laval come from postal codes H7P .

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Laval, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Laval, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Laval	Baseline
May 31, 7:00 AM EDT	0	0	0
May 31, 7:20 AM EDT	0	0	0
May 31, 7:40 AM EDT	0	0	0
May 31, 8:00 AM EDT	0	0	0
May 31, 8:20 AM EDT	0	0	0
May 31, 8:40 AM EDT	0	0	0
May 31, 9:00 AM EDT	0	0	0
May 31, 9:20 AM EDT	0	0	0
May 31, 9:40 AM EDT	0	0	0
May 31, 10:00 AM EDT	0	0	0
May 31, 10:20 AM EDT	0	0	0
May 31, 10:40 AM EDT	0	0	0
May 31, 11:00 AM EDT	0	0	0
May 31, 11:20 AM EDT	0	0	0
May 31, 11:40 AM EDT	0	0	0
May 31, 12:00 PM EDT	0	0	0
May 31, 12:20 PM EDT	0	0	0
May 31, 12:40 PM EDT	0	0	0
May 31, 1:00 PM EDT	0	0	0
May 31, 1:20 PM EDT	0	0	0
May 31, 1:40 PM EDT	0	0	0
May 31, 2:00 PM EDT	0	0	0
May 31, 2:20 PM EDT	0	0	0
May 31, 2:40 PM EDT	0	0	0
May 31, 3:00 PM EDT	0	0	0
May 31, 3:20 PM EDT	0	0	0
May 31, 3:40 PM EDT	0	0	0
May 31, 4:00 PM EDT	0	0	0
May 31, 4:20 PM EDT	0	0	0
May 31, 4:40 PM EDT	0	0	0
May 31, 5:00 PM EDT	0	0	0
May 31, 5:20 PM EDT	0	0	0
May 31, 5:40 PM EDT	0	0	0
May 31, 6:00 PM EDT	0	0	0
May 31, 6:20 PM EDT	0	0	0
May 31, 6:40 PM EDT	0	0	0
May 31, 7:00 PM EDT	0	0	0
May 31, 7:20 PM EDT	0	0	0
May 31, 7:40 PM EDT	0	0	0
May 31, 8:00 PM EDT	0	0	0
May 31, 8:20 PM EDT	0	0	0
May 31, 8:40 PM EDT	0	0	0
May 31, 9:00 PM EDT	0	0	0
May 31, 9:20 PM EDT	0	0	0
May 31, 9:40 PM EDT	0	0	0
May 31, 10:00 PM EDT	0	0	0
May 31, 10:20 PM EDT	0	0	0
May 31, 10:40 PM EDT	0	0	0
May 31, 11:00 PM EDT	0	0	0
May 31, 11:20 PM EDT	0	0	0
May 31, 11:40 PM EDT	0	0	0
Jun 1, 12:00 AM EDT	0	0	0
Jun 1, 12:20 AM EDT	0	0	0
Jun 1, 12:40 AM EDT	0	0	0
Jun 1, 1:00 AM EDT	0	0	0
Jun 1, 1:20 AM EDT	0	0	0
Jun 1, 1:40 AM EDT	0	0	0
Jun 1, 2:00 AM EDT	0	0	0
Jun 1, 2:20 AM EDT	0	0	0
Jun 1, 2:40 AM EDT	0	0	0
Jun 1, 3:00 AM EDT	0	0	0
Jun 1, 3:20 AM EDT	0	0	0
Jun 1, 3:40 AM EDT	0	0	0
Jun 1, 4:00 AM EDT	0	0	0
Jun 1, 4:20 AM EDT	0	0	0
Jun 1, 4:40 AM EDT	0	0	0
Jun 1, 5:00 AM EDT	0	0	0
Jun 1, 5:20 AM EDT	0	0	0
Jun 1, 5:40 AM EDT	0	0	0
Jun 1, 6:00 AM EDT	0	0	0
Jun 1, 6:20 AM EDT	0	0	0
Jun 1, 6:40 AM EDT	0	0	0
Jun 1, 7:00 AM EDT	0	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Laval, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, and Laval.

City	Problem Type	Report Time
Montréal	TV	8 hours ago
Montréal	E-mail	13 hours ago
Montréal	Internet	2 days ago
Montréal	Internet	2 days ago
Montréal	Internet	6 days ago
Montréal	Internet	12 days ago

Nearby cities with recent reports

Montréal

5 recent signals

8 hours ago

Community Discussion

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Vidéotron Issues Reports Near Laval, Quebec

Latest outage, problems and issue reports in Laval and nearby locations:

Cee (@CeeFor) reported 1 minute ago from Montréal, Quebec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
Amanda (@wild_one1998) reported 2 minutes ago from Montréal, Quebec
@Videotron Both cable boxes in the house went down last night, and are still down now
Jaaaaaayyyyy (@zerojay) reported 4 minutes ago from Montréal, Quebec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
martin lutteral 🇨🇦 (@mlutteral) reported 6 minutes ago from Montréal, Quebec
@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
m@rie (@mtn_carnet) reported 9 minutes ago from Montréal, Quebec
@Videotron Service internet.
Kathy M (@kathym425) reported 10 minutes ago from Montréal, Quebec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
martin lutteral 🇨🇦 (@mlutteral) reported 12 minutes ago from Montréal, Quebec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
David MacIntyre (@dave_mac609) reported 13 minutes ago from Montréal, Quebec
@Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.
Khai. 💉💉 💉 😷 (@sumtimw0ng) reported 18 minutes ago from Montréal, Quebec
Great. Videotron seems to be unstable. 3rd time losing connection today 🤌
SalaUddin (@salauddinshah99) reported 19 minutes ago from Laval, Quebec
@fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!
Nick Chrysanthakopoulos (@NickChrysantha1) reported 20 minutes ago from Montréal, Quebec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
M▼RKDIEZ (@markdiez514) reported 27 minutes ago from Montréal, Quebec
@Videotron what’s going on with your internet wtf?!?!?
Issa Sissoko (@IssaCheckmate) reported 40 minutes ago from Montréal, Quebec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
Fha Gauthier (@voilalasoupe) reported 42 minutes ago from Laval, Quebec
Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.
Miss McSilly | Montréal, Qc (@MissMcSilly) reported 43 minutes ago from Renaud, Quebec
If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲
Issa Sissoko (@IssaCheckmate) reported 46 minutes ago from Montréal, Quebec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
Droussy 🎙🔥 (@DroussyBabe) reported 48 minutes ago from Montréal, Quebec
Fix this **** Now !! @Videotron #enjeuxmajeurs
Miss McSilly | Montréal, Qc (@MissMcSilly) reported 49 minutes ago from Renaud, Quebec
If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓
Sean Lloyd (@SeanLloyd93) reported 56 minutes ago from Montréal, Quebec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
Elephant Stone (@ElephantStoneHQ) reported 59 minutes ago from Montréal, Quebec
Anyone else having @Videotron internet issues?

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Fluxtrot (@fluxtrot) reported 2 minutes ago
@videotron Your Internet service went down again... It's beyond silly at this point. You need to get your **** together! I hope it was that someone tripped on a wire... and NOT planned router update in the middle of the day... out-sourcing more things to India. YOU ARE MAKING IT VERY DIFFICULT to be a customer.
Brandon Caron (@b2caron) reported 5 minutes ago
@FreedomMobile will Freedom's home network be expanded with Videotron's Quebec network? I don't want to be roaming when I go to Montreal anymore 😢
Commissioner Miner (@fanCRTCProfling) reported 6 minutes ago
Still no #CRTC outage reports from: -Videotron -Rogers -Wholesale/resale (Storm Internet aside) -Freedom mobile (which also couldn't provide french service during the outage).
Hey it's MÏÇH€£€ (@miremi) reported 6 minutes ago
I find it weird that people always post to an artists account "memories" of concerts from their nosebleed seats? Also, they are always of the "videotron" or whatever it's called and never at the ant-like figure on the stage. If you don't have "camera seats" take a hard pass.
Toth (@FakeNews10164) reported 8 minutes ago
I am the attraction of my neighbor who prostitutes me through the Irish mafia network! The statuette simply signaled the direction of the ***** @Videotron @tvanouvelles
François Bousquet (@Bousquetteries) reported 13 minutes ago
@Videotron Honestly if your plan is to work on the network starting at 9:30PM, you could at least have the decency to apologize to your customers before doing it!
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 14 minutes ago
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
Cass (@cassieloves1013) reported 16 minutes ago
@TimothyHansford @codedandunited They will never allow another team in Canada which is crap. The Videotron Center where the Remparts play is already NHL ready. No team. Hamilton? Nope. But they want to put another team in Atlanta or in Houston? Makes no sense.
Emanuel Farias (@emanuel_farias9) reported 16 minutes ago
@eltseak They will understand it better, when I cancel my Vidéotron and any other subscription with PKP companies. I encourage others to follow the same way.
Geoff Larsen (@GeoffLarsen) reported 19 minutes ago
@FreedomMobile Take me back to before internet. 3 weeks after you force me to convert to Videotron there is now an outage. This isn’t acceptable. I work from home and now can’t work. Do better.