Vidéotron outages and service status in Laval, Quebec

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Full Outage Map

Vidéotron generated 2 outage signals in the last 24 hours around Laval, including 2 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
The most recent signal from this area was received May 30, 3:36 AM EDT.

Internet (74%)
Wi-fi (16%)
Total Blackout (5%)
TV (5%)

The latest reports from users having issues in Laval come from postal codes H7P .

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Laval, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Laval, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Laval	Baseline
May 29, 5:20 PM EDT	0	0	0
May 29, 5:40 PM EDT	0	0	0
May 29, 6:00 PM EDT	0	0	0
May 29, 6:20 PM EDT	0	0	0
May 29, 6:40 PM EDT	0	0	0
May 29, 7:00 PM EDT	0	0	0
May 29, 7:20 PM EDT	0	0	0
May 29, 7:40 PM EDT	0	0	0
May 29, 8:00 PM EDT	0	0	0
May 29, 8:20 PM EDT	0	0	0
May 29, 8:40 PM EDT	0	0	0
May 29, 9:00 PM EDT	0	0	0
May 29, 9:20 PM EDT	0	0	0
May 29, 9:40 PM EDT	0	0	0
May 29, 10:00 PM EDT	0	0	0
May 29, 10:20 PM EDT	0	0	0
May 29, 10:40 PM EDT	0	0	0
May 29, 11:00 PM EDT	0	0	0
May 29, 11:20 PM EDT	0	0	0
May 29, 11:40 PM EDT	0	0	0
May 30, 12:00 AM EDT	0	0	0
May 30, 12:20 AM EDT	0	0	0
May 30, 12:40 AM EDT	0	0	0
May 30, 1:00 AM EDT	0	0	0
May 30, 1:20 AM EDT	0	0	0
May 30, 1:40 AM EDT	0	0	0
May 30, 2:00 AM EDT	0	0	0
May 30, 2:20 AM EDT	0	0	0
May 30, 2:40 AM EDT	0	0	0
May 30, 3:00 AM EDT	0	0	0
May 30, 3:20 AM EDT	0	0	0
May 30, 3:40 AM EDT	0	0	0
May 30, 4:00 AM EDT	0	0	0
May 30, 4:20 AM EDT	0	0	0
May 30, 4:40 AM EDT	0	0	0
May 30, 5:00 AM EDT	0	0	0
May 30, 5:20 AM EDT	0	0	0
May 30, 5:40 AM EDT	0	0	0
May 30, 6:00 AM EDT	0	0	0
May 30, 6:20 AM EDT	0	0	0
May 30, 6:40 AM EDT	0	0	0
May 30, 7:00 AM EDT	0	0	0
May 30, 7:20 AM EDT	0	0	0
May 30, 7:40 AM EDT	0	0	0
May 30, 8:00 AM EDT	0	0	0
May 30, 8:20 AM EDT	0	0	0
May 30, 8:40 AM EDT	0	0	0
May 30, 9:00 AM EDT	0	0	0
May 30, 9:20 AM EDT	0	0	0
May 30, 9:40 AM EDT	0	0	0
May 30, 10:00 AM EDT	0	0	0
May 30, 10:20 AM EDT	0	0	0
May 30, 10:40 AM EDT	0	0	0
May 30, 11:00 AM EDT	0	0	0
May 30, 11:20 AM EDT	0	0	0
May 30, 11:40 AM EDT	0	0	0
May 30, 12:00 PM EDT	0	0	0
May 30, 12:20 PM EDT	0	0	0
May 30, 12:40 PM EDT	0	0	0
May 30, 1:00 PM EDT	0	0	0
May 30, 1:20 PM EDT	0	0	0
May 30, 1:40 PM EDT	0	0	0
May 30, 2:00 PM EDT	0	0	0
May 30, 2:20 PM EDT	0	0	0
May 30, 2:40 PM EDT	0	0	0
May 30, 3:00 PM EDT	0	0	0
May 30, 3:20 PM EDT	0	0	0
May 30, 3:40 PM EDT	0	0	0
May 30, 4:00 PM EDT	0	0	0
May 30, 4:20 PM EDT	0	0	0
May 30, 4:40 PM EDT	0	0	0
May 30, 5:00 PM EDT	0	0	0
May 30, 5:20 PM EDT	0	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Laval, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, and Laval.

City	Problem Type	Report Time
Montréal	Internet	14 hours ago
Montréal	Internet	19 hours ago
Montréal	Internet	4 days ago
Montréal	Internet	10 days ago
Montréal	Wi-fi	10 days ago
Montréal	Internet	11 days ago

Nearby cities with recent reports

Montréal

3 recent signals

14 hours ago

Community Discussion

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Vidéotron Issues Reports Near Laval, Quebec

Latest outage, problems and issue reports in Laval and nearby locations:

Issa Sissoko (@IssaCheckmate) reported 29 seconds ago from Montréal, Quebec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
Beth W (@bunnyette) reported 3 minutes ago from Montréal, Quebec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
Jaaaaaayyyyy (@zerojay) reported 8 minutes ago from Montréal, Quebec
2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
Kathy M (@kathym425) reported 11 minutes ago from Montréal, Quebec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
Jaaaaaayyyyy (@zerojay) reported 13 minutes ago from Montréal, Quebec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
Dan Carnelly (@dancarnelly) reported 15 minutes ago from Montréal, Quebec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
Fha Gauthier (@voilalasoupe) reported 21 minutes ago from Laval, Quebec
Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.
martin lutteral 🇨🇦 (@mlutteral) reported 25 minutes ago from Montréal, Quebec
@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
Issa Sissoko (@IssaCheckmate) reported 30 minutes ago from Montréal, Quebec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
Richard E Flanagan (@phosfiend) reported 35 minutes ago from Montréal, Quebec
@Videotron internet seems to be down for folks in Hudson/St lazare
Nick Chrysanthakopoulos (@NickChrysantha1) reported 36 minutes ago from Montréal, Quebec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
Amanda (@wild_one1998) reported 37 minutes ago from Montréal, Quebec
@Videotron Both cable boxes in the house went down last night, and are still down now
Issa Sissoko (@IssaCheckmate) reported 40 minutes ago from Montréal, Quebec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
HowYouDrouin92 (@HowYouDrouin92) reported 43 minutes ago from Laval, Quebec
@Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.
Kathy M (@kathym425) reported 46 minutes ago from Montréal, Quebec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
Ahsan. (@Iqballer69) reported 46 minutes ago from Montréal, Quebec
@MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly
sbg4evr (@sbg4evr) reported 48 minutes ago from Montréal, Quebec
@Videotron is service down? No Helix, no tv or internet access
Issa Sissoko (@IssaCheckmate) reported 54 minutes ago from Montréal, Quebec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
Elephant Stone (@ElephantStoneHQ) reported 59 minutes ago from Montréal, Quebec
Anyone else having @Videotron internet issues?
Miss McSilly | Montréal, Qc (@MissMcSilly) reported 59 minutes ago from Renaud, Quebec
If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Toth (@FakeNews10164) reported 4 minutes ago
This famous network recruits or makes psychological harassment to their target! With old intercom systems that use the ELF of the electrical networks of their home! @Videotron @tvanouvelles JE enquête !!!! —->>>ZENITH
DownHooligan (@DownHooligan) reported 5 minutes ago
@mchkzn Videotron is garbage. Bell all the way. I get coverage in areas where nobody does and 5G speeds in Ottawa are 500 download.
Abcdyuiop (@Abcdyuiop1) reported 8 minutes ago
@Videotron What about us? When will we.get ours??? Ndg.. nobody has come to fix the broken wire here
Darshan Singh 🇨🇦🇨🇦🇨🇦 (@DarshanVancity) reported 8 minutes ago
@jeanphilippedr1 @pxw13 Videotron loses maybe a mill on the Als at worst but makes 100 mill profit otherwise all it does is reduce the tax they pay on the profit. I’m not losing sleep over that, ticats, stamps or MLSE. These accountants are more creative than Spielberg.
Chris (@Silverxx27) reported 9 minutes ago
@FreedomMobile Get your internet services working constantly down for long periods wont be sticking with you guys this is a joke since videotron buy freedom hello big boy companies again
Samuel Miller (@Hephaestus7) reported 10 minutes ago
@Videotron URGENT ! The CNBC World feed is routed to the CNBC feed. Can you fix this pls. That's 2 days in a row and a common occurrence tbh. CNBC World is of no value to me. I want channel 106 with Squawk Box, a stock market ticker and economic data.
ʀᴇɪ ᴏᴊᴏᴜ-ꜱᴀᴍᴀ ⚝ #OCTOVIER (@xavireii) reported 11 minutes ago
@moonchaserA REAL!! if i had enough money.... damn i cant imagine myself buying all his merch & making some led videotron project 4 him all over the country.. all my money would literally gone 4 him & i wont regret 😭
GOrevilo🏒🇨🇦🚲 (@Revilomtl) reported 11 minutes ago
@Videotron outage in the H9X 3B6 area since 11 am. Please help I can't work.
Miss McSilly | Montréal, Qc (@MissMcSilly) reported 16 minutes ago from Renaud, Quebec
If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲
Morin (@MorinLoL1) reported 16 minutes ago
@drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.