Vidéotron Outage in Laval, Québec

@Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

@Videotron is service down? No Helix, no tv or internet access

Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

I hope Videotron fix my home internet ASAP

@Videotron y’all out here having the worst connection and nobody working to help…

@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

@pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.

Wthhh @Videotron why is my txting not working 😡😡

@Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.

I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.

@DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!

@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.

@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.

@Videotron Both cable boxes in the house went down last night, and are still down now

@Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.

@MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly

A @Bell tech just arrived to inspect the situation and a @Videotron guy has come and gone. My suspicions are starting to firm into beliefs. I wonder how long it takes to fix a line damaged by a backhoe. #internetdown #westmount #Montreal

@Videotron As you can see from my handle I don’t hear very well...telephone service is not great for me.

@Videotron it is time you start taking more responsibility for the scamming calls and do something about it. Never have I received so many fake calls trying to scam my SIN details before becoming a Vidéotron customer.

@City_tv Why the hell has your crap City TV channel taken over the FOX MLB playoff game with a cartoon? @Videotron

@DriveTeslaca @SpaceX @elonmusk I can easily see bell and videotron going out of business with their crazy pricing and horrible service.

Hey @TekSavvyNetwork any problems reported in Montreal/Videotron cable? That's twice in a week I had to reboot my modem to stop having crawling packing (1000+ms when it's usually 50ms) ? Or is it my modem dying...

@BaribeauP When I turned on my VPN and used a server thru Washington, DC I could access my page. Videotron is my provider. I suspect it could be a Canada wide issue for IONOS.

@alligator0519 @lbass007 @Videotron Over +/- 3 weeks I’ve noticed both CNN and MSNBC signals would be lost at the same time (blank screen) and remain off from 5 to 30 minutes at a time. I’ve not made an official complaint, but after seeing your message this morning, I thought it worth mentioning.

@Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

@impactmontreal @Videotron THE FANS WHO WATCHED THIS CRAP!