Vidéotron Outage Report in Laval, Québec
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The latest reports from users having issues in Laval come from postal codes H7G and H7N.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Laval, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Laval and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (59%)
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Wi-fi (18%)
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TV (9%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Laval, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Laval, Longueuil, La Prairie, Dollard-Des Ormeaux, Pointe-Claire and Boisbriand.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
Total Blackout | |
| Montréal |
Total Blackout | |
| Montréal |
Internet | |
| Montréal |
Total Blackout | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports Near Laval, Québec
Latest outage, problems and issue reports in Laval and nearby locations:
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
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HowYouDrouin92
(@HowYouDrouin92) reported
from
Laval, Québec
@Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
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Khai. 💉💉 💉 😷
(@sumtimw0ng) reported
from
Montréal, Québec
Great. Videotron seems to be unstable. 3rd time losing connection today 🤌
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
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Beth W
(@bunnyette) reported
from
Montréal, Québec
@Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service
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Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
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Kristian Gravenor
(@CoolopolisMTL) reported
from
Montréal, Québec
@videotron no internet here at my home in NDG. Please fix
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DARRELL
(@darealityy) reported
from
Brossard, Québec
@NobuBergy @Videotron Damn times are hard out here!
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mohan eappen
(@mohaneappen) reported
from
Dollard-Des Ormeaux, Québec
@Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9
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Beth W
(@bunnyette) reported
from
Montréal, Québec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
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Priesh Mistry
(@TheMistryUK) reported
from
Dorval, Québec
@Videotron Service just went down again in Dorval. Worked for about 5-6hrs.
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Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
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Brommelier
(@jonjerkone) reported
from
Westmount, Québec
When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩
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HowYouDrouin92
(@HowYouDrouin92) reported
from
Laval, Québec
Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.
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Richard E Flanagan
(@phosfiend) reported
from
Montréal, Québec
@Videotron internet seems to be down for folks in Hudson/St lazare
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Juliana C 🏳️🌈
(@juycer) reported
from
Longueuil, Québec
Besides providing a service with a speed way lower than I hired, @Videotron now is not working at all. I guess it’s time to change.
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Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Kamelia
(@money_pulasi) reported
**** soft launching, Imma buy all the ******* banner, all the advertisement, all the videotron this ******* country. Everybody needs to know.
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⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂
(@Marigakaa) reported
@DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS
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𝖊𝖒𝖔 𝖒𝖆𝖙𝖙
(@mattCH_) reported
Two straight days @Videotron internet is down. Clown service.
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Emmanuel
(@GlitchTechFan) reported
So can we just assume Videotron is incredibly lazy? Helix REFUSES to play on a Linux based system, and that's been the case ever since they phased Illico Web out! Get your damn platform working on Linux like two weeks ago!
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Sacha Lempka
(@Sachtradamus) reported
Hey @Videotron , please fix your feed on the Golf Channel. It is supposed to be showing day 1 of the Ryder Cup and it is showing an old Documentary instead. Thank you in advance.
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Tina
(@curious6720) reported
No internet #videotron Down since 7:00 p.m.
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Emanuel Farias
(@emanuel_farias9) reported
@eltseak They will understand it better, when I cancel my Vidéotron and any other subscription with PKP companies. I encourage others to follow the same way.
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Marc Brodeur
(@BrodeurAZ) reported
@N_A_Waller @HockeyScribe @AZadarski Pretty sure the Nordique’s issue was primarily le colisee. It was too small for the NHL. The new videotron centre is an NHL sized rink.
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Commissioner Miner
(@fanCRTCProfling) reported
Bell, Telus, Videotron, Cogeco, Eastlink & SaskTel filed a joint #CRTC R&V: Part 1 Application for the Review and Variance of Telecom Decision CRTC 2025225, Mandatory Notification and Reporting of Major Telecommunications Service Outages
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Crab Navi 🦀
(@ChickenPoutine) reported
*Some people would say I never had 18/18 because I don't have the Videotron Centre.