Vidéotron Outage Report in Laval, Quebec

Problems in the last 24 hours in Laval, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Laval, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (61%)
• Wi-fi (18%)
• TV (8%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (1%)

Live Outage Map Near Laval, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, Laval, Longueuil, La Prairie, Dollard-Des Ormeaux, Pointe-Claire, and Boisbriand.

City	Problem Type	Report Time
Montréal	Internet	24 hours ago
Montréal	Internet	2 days ago
Montréal	Wi-fi	6 days ago
Montréal	Internet	9 days ago
Montréal	Total Blackout	9 days ago
Montréal	Total Blackout	10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Laval, Quebec

Latest outage, problems and issue reports in Laval and nearby locations:

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 2 minutes ago from Dollard-Des Ormeaux, Quebec

  Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

• 
  Elephant Stone (@ElephantStoneHQ) reported 10 minutes ago from Montréal, Quebec

  Anyone else having @Videotron internet issues?

• 
  khai (@sumtimw0ng) reported 13 minutes ago from Montréal, Quebec

  Hm, Videotron Internet is unstable tonight...

• 
  SalaUddin (@salauddinshah99) reported 14 minutes ago from Laval, Quebec

  @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

• 
  Fha Gauthier (@voilalasoupe) reported 16 minutes ago from Laval, Quebec

  Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

• 
  sbg4evr (@sbg4evr) reported 20 minutes ago from Montréal, Quebec

  @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

• 
  sbg4evr (@sbg4evr) reported 24 minutes ago from Montréal, Quebec

  @Videotron is service down? No Helix, no tv or internet access

• 
  m@rie (@mtn_carnet) reported 29 minutes ago from Montréal, Quebec

  @Videotron Service internet.

• 
  lawrence bass (@lbass007) reported 34 minutes ago from Laval, Quebec

  @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

• 
  M▼RKDIEZ (@markdiez514) reported 34 minutes ago from Montréal, Quebec

  @Videotron what’s going on with your internet wtf?!?!?

• 
  Felipe PJ (@fjvost) reported 36 minutes ago from Montréal, Quebec

  Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

• 
  Kathy M (@kathym425) reported 42 minutes ago from Montréal, Quebec

  @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 42 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron has the worst customer service.

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 47 minutes ago from Dollard-Des Ormeaux, Quebec

  When Videotron calls you to solve your problems, but actually doesn't lmao.

• 
  Tom (@dirtydinarzo) reported 50 minutes ago from Kirkland, Quebec

  @KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

• 
  Elephant Stone (@ElephantStoneHQ) reported 56 minutes ago from Montréal, Quebec

  @MikeSidel @Videotron Sucks

• 
  Kathy M (@kathym425) reported 56 minutes ago from Montréal, Quebec

  @lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

• 
  Droussy 🎙🔥 (@DroussyBabe) reported 56 minutes ago from Montréal, Quebec

  Fix this **** Now !! @Videotron #enjeuxmajeurs

• 
  Nick Chrysanthakopoulos (@NickChrysantha1) reported 59 minutes ago from Montréal, Quebec

  @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

• 
  Badr S. Masri (@badrmasri) reported 59 minutes ago from Laval, Quebec

  @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nick RoBOOrtson Stan Account (@P1KA_B00) reported 6 minutes ago

  @DeleteTheNats Compare that to QC, which currently lacks any pro teams, is far enough away from Montreal to have its own identity. There’s enough ex Nordique fans to support an NHL team, there’s a reason the Bruins are so popular there. A Quebec team would play in the Videotron centre... (2)

• 
  PreferToRemain Anonymous (@PreferToRemain) reported 7 minutes ago

  Yes there's a massive Videotron outage affecting at least the Montreal metro region.

• 
  Steve Faguy (@fagstein) reported 8 minutes ago

  Videotron has followed through on its threat to pull AMC from its service, citing the "unrealistic" contract demands of the U.S. channel.

• 
  Solon McDade (@solonmcdade) reported 9 minutes ago

  @craigforrest1 I'm cancelling my #bell service Monday morning. #BellLetsTalk sorry, I'm busy, on the line with @Videotron

• 
  Lisa Williams (@lwilliams_aero) reported 10 minutes ago

  @Videotron is there actually a way to chat with a support person? I’ve been on your site for like 10 minutes and keep getting circles back to the forum. Basically, my internet is crap with you and I want to cancel.

• 
  Mimi D (@FlightyMimi) reported 12 minutes ago

  @NoahFridman @SickNuzuki I find Videotron just as bad.

• 
  Carrie S (@CarrieS17) reported 13 minutes ago

  @Videotron no service in Eastern Ontario? My connection disappeared and nothing I’ve tried is bringing it back. Is there a system issue?

• 
  Thomas Zarebczan 📚 🧐 (@TomZarebczan) reported 14 minutes ago

  @GoyerMel @OdyseeTeam @Videotron It should be fixed now...it was some strange cloudflare issue in that area only.

• 
  toni (@tonih_78) reported 15 minutes ago

  @stephenlautens What do you mean 'about to expire'? They don't grandfather in old packages? Videotron did that and we had a great package - even their customer service reps would tell us not to get rid of it bc nothing was as good. Of course we did get rid of it yrs later and I still regret it.

• 
  Mimi D (@FlightyMimi) reported 16 minutes ago

  @jacktodd46 The problem is that Videotron is just as horrible a company.