Vidéotron outages and service status in Laval, Quebec

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Full Outage Map

Vidéotron generated 0 outage signals in the last 24 hours around Laval, including 0 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received May 20, 5:31 PM EDT.

Internet (70%)
Wi-fi (15%)
TV (10%)
Total Blackout (5%)

The latest reports from users having issues in Laval come from postal codes H7P .

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Laval, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Laval, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 24, 10:00 PM EDT	0	0
May 24, 10:20 PM EDT	0	0
May 24, 10:40 PM EDT	0	0
May 24, 11:00 PM EDT	0	0
May 24, 11:20 PM EDT	0	0
May 24, 11:40 PM EDT	0	0
May 25, 12:00 AM EDT	0	0
May 25, 12:20 AM EDT	0	0
May 25, 12:40 AM EDT	0	0
May 25, 1:00 AM EDT	0	0
May 25, 1:20 AM EDT	0	0
May 25, 1:40 AM EDT	0	0
May 25, 2:00 AM EDT	0	0
May 25, 2:20 AM EDT	0	0
May 25, 2:40 AM EDT	0	0
May 25, 3:00 AM EDT	0	0
May 25, 3:20 AM EDT	0	0
May 25, 3:40 AM EDT	0	0
May 25, 4:00 AM EDT	0	0
May 25, 4:20 AM EDT	0	0
May 25, 4:40 AM EDT	0	0
May 25, 5:00 AM EDT	0	0
May 25, 5:20 AM EDT	0	0
May 25, 5:40 AM EDT	0	0
May 25, 6:00 AM EDT	0	0
May 25, 6:20 AM EDT	0	0
May 25, 6:40 AM EDT	0	0
May 25, 7:00 AM EDT	0	0
May 25, 7:20 AM EDT	0	0
May 25, 7:40 AM EDT	0	0
May 25, 8:00 AM EDT	0	0
May 25, 8:20 AM EDT	0	0
May 25, 8:40 AM EDT	0	0
May 25, 9:00 AM EDT	0	0
May 25, 9:20 AM EDT	0	0
May 25, 9:40 AM EDT	0	0
May 25, 10:00 AM EDT	0	0
May 25, 10:20 AM EDT	0	0
May 25, 10:40 AM EDT	0	0
May 25, 11:00 AM EDT	0	0
May 25, 11:20 AM EDT	0	0
May 25, 11:40 AM EDT	0	0
May 25, 12:00 PM EDT	0	0
May 25, 12:20 PM EDT	0	0
May 25, 12:40 PM EDT	0	0
May 25, 1:00 PM EDT	0	0
May 25, 1:20 PM EDT	0	0
May 25, 1:40 PM EDT	0	0
May 25, 2:00 PM EDT	0	0
May 25, 2:20 PM EDT	0	0
May 25, 2:40 PM EDT	0	0
May 25, 3:00 PM EDT	0	0
May 25, 3:20 PM EDT	0	0
May 25, 3:40 PM EDT	0	0
May 25, 4:00 PM EDT	0	0
May 25, 4:20 PM EDT	0	0
May 25, 4:40 PM EDT	0	0
May 25, 5:00 PM EDT	0	0
May 25, 5:20 PM EDT	0	0
May 25, 5:40 PM EDT	0	0
May 25, 6:00 PM EDT	0	0
May 25, 6:20 PM EDT	0	0
May 25, 6:40 PM EDT	0	0
May 25, 7:00 PM EDT	0	0
May 25, 7:20 PM EDT	0	0
May 25, 7:40 PM EDT	0	0
May 25, 8:00 PM EDT	0	0
May 25, 8:20 PM EDT	0	0
May 25, 8:40 PM EDT	0	0
May 25, 9:00 PM EDT	0	0
May 25, 9:20 PM EDT	0	0
May 25, 9:40 PM EDT	0	0
May 25, 10:00 PM EDT	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Laval, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, and Laval.

City	Problem Type	Report Time
Montréal	Internet	5 days ago
Montréal	Wi-fi	6 days ago
Montréal	Internet	7 days ago
Montréal	Internet	7 days ago
Montréal	Internet	9 days ago
Montréal	Wi-fi	13 days ago

Nearby cities with recent reports

Montréal

4 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Laval, Quebec

Latest outage, problems and issue reports in Laval and nearby locations:

Cee (@CeeFor) reported 19 seconds ago from Montréal, Quebec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
SalaUddin (@salauddinshah99) reported 2 minutes ago from Laval, Quebec
@fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!
martin lutteral 🇨🇦 (@mlutteral) reported 3 minutes ago from Montréal, Quebec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
Issa Sissoko (@IssaCheckmate) reported 8 minutes ago from Montréal, Quebec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
khai (@sumtimw0ng) reported 8 minutes ago from Montréal, Quebec
Hm, Videotron Internet is unstable tonight...
HowYouDrouin92 (@HowYouDrouin92) reported 11 minutes ago from Laval, Quebec
Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.
Nick Chrysanthakopoulos (@NickChrysantha1) reported 16 minutes ago from Montréal, Quebec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
martin lutteral 🇨🇦 (@mlutteral) reported 16 minutes ago from Montréal, Quebec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
Elephant Stone (@ElephantStoneHQ) reported 21 minutes ago from Montréal, Quebec
@MikeSidel @Videotron Sucks
Dan Carnelly (@dancarnelly) reported 26 minutes ago from Montréal, Quebec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
Kathy M (@kathym425) reported 27 minutes ago from Montréal, Quebec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
Richard E Flanagan (@phosfiend) reported 30 minutes ago from Montréal, Quebec
@Videotron internet seems to be down for folks in Hudson/St lazare
Droussy 🎙🔥 (@DroussyBabe) reported 41 minutes ago from Montréal, Quebec
Fix this **** Now !! @Videotron #enjeuxmajeurs
jyseerys (@jayseereyes) reported 42 minutes ago from Montréal, Quebec
@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.
Issa Sissoko (@IssaCheckmate) reported 46 minutes ago from Montréal, Quebec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
Kathy M (@kathym425) reported 48 minutes ago from Montréal, Quebec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
HowYouDrouin92 (@HowYouDrouin92) reported 52 minutes ago from Laval, Quebec
@Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.
Jaaaaaayyyyy (@zerojay) reported 53 minutes ago from Montréal, Quebec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
Beth W (@bunnyette) reported 57 minutes ago from Montréal, Quebec
@Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service
sbg4evr (@sbg4evr) reported 59 minutes ago from Montréal, Quebec
@Videotron is service down? No Helix, no tv or internet access

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Gさん (@jimmiwilkir) reported 6 minutes ago
@Lenovo Either Lenovo cloud or someone is hacking into my internet on @Videotron . I moved the bios setting to USB first but network became the top item magically.
Buck (@BuckPanic) reported 6 minutes ago
@aybrowatchyrjet QC never seeing NHL hockey in videotron
François (@F__Peladeau) reported 11 minutes ago
My internet provider is pissing me off. Tomorrow is D day. Either they fix it permanently or I switch to Bell. @Videotron @Bell
Geeno (@Geeno262) reported 12 minutes ago
@AmazingZoltan try videotron i found i get great customer service
𝖊𝖒𝖔 𝖒𝖆𝖙𝖙 (@mattCH_) reported 13 minutes ago
Two straight days @Videotron internet is down. Clown service.
Amelie Leah (@melievisuals) reported 13 minutes ago
@GagnSbastien I live in Montreal.. called Vidéotron and they have an outage in my area. Could take 3-4hrs to repair.. it wasn't even declared before I called 😫
Paolo (@Captain_Crash83) reported 16 minutes ago
Anybody currently having issues with Videotron?
Anne DeBlois (@annedeblois) reported 17 minutes ago
@frankcain088 @PuckReportNHL @FriedgeHNIC Absolutely, so why do they want to stick with this awful setup? I went to the QMHJL draft last summer, it was the good, old, centralized setup at the Vidéotron Centre in Québec City. That was way, way, way better.
Zohar Bat Sarah 🇨🇦🇮🇱 (@Melinster) reported 18 minutes ago
Anyone else unable to use their phone on @Videotron today? Getting a "not registered on network message". Installed their new Sim card, still not working.
Jeff Pappone 🇨🇦 (@jpappone) reported 19 minutes ago
Had a @Videotron account for two weeks. It’s already a total customer service ***********. #Bravo #Fail