Vidéotron outages and service status in Laval, Quebec
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Full Outage Map
- Vidéotron generated 1 outage signal in the last 24 hours around Laval, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 16, 1:28 PM EDT.
- Internet (67%)
- Wi-fi (14%)
- TV (14%)
- Total Blackout (5%)
The latest reports from users having issues in Laval come from postal codes H7P .
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Laval, Quebec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Laval, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Laval, Quebec
The most recent Vidéotron outage reports came from the following cities: Montréal, and Laval.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal
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Internet | 15 hours ago |
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Montréal
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Wi-fi | 4 days ago |
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Montréal
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Total Blackout | 5 days ago |
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Montréal
|
Internet | 5 days ago |
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Montréal
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Internet | 7 days ago |
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Montréal
|
TV | 9 days ago |
Nearby cities with recent reports
4 recent signals
Community Discussion
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Vidéotron Issues Reports Near Laval, Quebec
Latest outage, problems and issue reports in Laval and nearby locations:
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martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Quebec@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
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Amanda (@wild_one1998) reported from Montréal, Quebec@Videotron Both cable boxes in the house went down last night, and are still down now
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Issa Sissoko (@IssaCheckmate) reported from Montréal, Quebec@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
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Badr S. Masri (@badrmasri) reported from Laval, Quebec@Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?
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Averwing Entertainment (@AverwingTTV) reported from Mont-Royal, Quebec@Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭
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ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported from Montréal, QuebecWthhh @Videotron why is my txting not working 😡😡
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martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Quebec@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
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Richard E Flanagan (@phosfiend) reported from Montréal, Quebec@Videotron internet seems to be down for folks in Hudson/St lazare
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HowYouDrouin92 (@HowYouDrouin92) reported from Laval, Quebec@Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.
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Fha Gauthier (@voilalasoupe) reported from Laval, QuebecThanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.
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lawrence bass (@lbass007) reported from Laval, Quebec@Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately
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martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, QuebecAnother internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
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Elephant Stone (@ElephantStoneHQ) reported from Montréal, QuebecAnyone else having @Videotron internet issues?
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Issa Sissoko (@IssaCheckmate) reported from Montréal, QuebecI switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
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HowYouDrouin92 (@HowYouDrouin92) reported from Laval, QuebecAnyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.
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Dan Carnelly (@dancarnelly) reported from Montréal, QuebecSo @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
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SalaUddin (@salauddinshah99) reported from Laval, Quebec@fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!
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Issa Sissoko (@IssaCheckmate) reported from Montréal, Quebec@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Morin (@MorinLoL1) reported@drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.
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BeegJJ (@BeegJj) reportedMany years ago my bro worked in the technical service for what's now videotron It was awful! One guy called to yell that his cable was out. My bro told him to go to his TV. He said he wasn't home. 🤔 So why did he call? Because a friend nearby had his cable out! Nuts!
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PeteyPoPetey (A user) 🇨🇦 #ReleaseTheNames (@peteypopetey) reportedFreedom wasn't great for cell phones (lots of complaints online) but since Videotron bought them I expect things to be much better. We switched on phone to Freedom and so far, other than a bumpy setup(*), it's been great. *They put the wrong # in one of the account fields so RCS wouldn't work, couldn't explain how and couldn't fix it until we went two service tiers up. Also twice claimed they sent emails which somehow never arrived.
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DJV (@wickerman555666) reported@AEWonTV Why did they present him like a heel? Lol an interruption via videotron? This company just does whatever it wants hahaha its honestly satire at this point. Have MJF come back and a WEEK later wins the World Title in a 4 way. WHAT A BUILD…. Its just TERRIBLE booking
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Scale (@alliareault) reportedInternet supposed to be incl in rent- lease agreement between me & Centurion. Centurion & Vidéotron have an agreement. Vidéotron technician installed my old router continuing service I'd canceled, refused to give me router re Centurion internet account. I had internet for 3 months. Vidéotron said no one was paying for it.
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Cass (@cassieloves1013) reported@TimothyHansford @codedandunited They will never allow another team in Canada which is crap. The Videotron Center where the Remparts play is already NHL ready. No team. Hamilton? Nope. But they want to put another team in Atlanta or in Houston? Makes no sense.
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James Somaeck (@somaeck) reportedThe greatest concern RE: #eSim is that #Videotron has been absolutely silent on it. The forums are filled with crisp responses - "Not available, but we'll pass it up along the chain". That's not good enough in my view. It's not cutting-edge; it's not customer-focused. 8/9
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Marie-France Omananda Naomi CastroVelascoContreras (@NaomiCastroVCC) reported-Bell Canada, Telus, Videotron, other "service" providers... -... -Their employ"ees" unlawfully, to the point of criminal offence, stalk their companies customers, clients, mostly using male technicians... -The female emplo"yees" mostly work with them from the call centers. -...
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⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂 (@Marigakaa) reported@DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS
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LarryFisherman (@LarryFishermang) reported@Bell, you really need to start offering better internet packages if you want me as a customer. 5mb download and 680kb upload for 60$ a month is crazy, I'll stay with videotron