Vidéotron outages and service status in Laval, Quebec

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Full Outage Map

Vidéotron generated 0 outage signals in the last 24 hours around Laval, including 0 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received May 20, 5:31 PM EDT.

Internet (73%)
Wi-fi (14%)
TV (9%)
Total Blackout (5%)

The latest reports from users having issues in Laval come from postal codes H7P .

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Laval, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Laval, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 22, 3:20 PM EDT	0	0
May 22, 3:40 PM EDT	0	0
May 22, 4:00 PM EDT	0	0
May 22, 4:20 PM EDT	0	0
May 22, 4:40 PM EDT	0	0
May 22, 5:00 PM EDT	0	0
May 22, 5:20 PM EDT	0	0
May 22, 5:40 PM EDT	0	0
May 22, 6:00 PM EDT	0	0
May 22, 6:20 PM EDT	0	0
May 22, 6:40 PM EDT	0	0
May 22, 7:00 PM EDT	0	0
May 22, 7:20 PM EDT	0	0
May 22, 7:40 PM EDT	0	0
May 22, 8:00 PM EDT	0	0
May 22, 8:20 PM EDT	0	0
May 22, 8:40 PM EDT	0	0
May 22, 9:00 PM EDT	0	0
May 22, 9:20 PM EDT	0	0
May 22, 9:40 PM EDT	0	0
May 22, 10:00 PM EDT	0	0
May 22, 10:20 PM EDT	0	0
May 22, 10:40 PM EDT	0	0
May 22, 11:00 PM EDT	0	0
May 22, 11:20 PM EDT	0	0
May 22, 11:40 PM EDT	0	0
May 23, 12:00 AM EDT	0	0
May 23, 12:20 AM EDT	0	0
May 23, 12:40 AM EDT	0	0
May 23, 1:00 AM EDT	0	0
May 23, 1:20 AM EDT	0	0
May 23, 1:40 AM EDT	0	0
May 23, 2:00 AM EDT	0	0
May 23, 2:20 AM EDT	0	0
May 23, 2:40 AM EDT	0	0
May 23, 3:00 AM EDT	0	0
May 23, 3:20 AM EDT	0	0
May 23, 3:40 AM EDT	0	0
May 23, 4:00 AM EDT	0	0
May 23, 4:20 AM EDT	0	0
May 23, 4:40 AM EDT	0	0
May 23, 5:00 AM EDT	0	0
May 23, 5:20 AM EDT	0	0
May 23, 5:40 AM EDT	0	0
May 23, 6:00 AM EDT	0	0
May 23, 6:20 AM EDT	0	0
May 23, 6:40 AM EDT	0	0
May 23, 7:00 AM EDT	0	0
May 23, 7:20 AM EDT	0	0
May 23, 7:40 AM EDT	0	0
May 23, 8:00 AM EDT	0	0
May 23, 8:20 AM EDT	0	0
May 23, 8:40 AM EDT	0	0
May 23, 9:00 AM EDT	0	0
May 23, 9:20 AM EDT	0	0
May 23, 9:40 AM EDT	0	0
May 23, 10:00 AM EDT	0	0
May 23, 10:20 AM EDT	0	0
May 23, 10:40 AM EDT	0	0
May 23, 11:00 AM EDT	0	0
May 23, 11:20 AM EDT	0	0
May 23, 11:40 AM EDT	0	0
May 23, 12:00 PM EDT	0	0
May 23, 12:20 PM EDT	0	0
May 23, 12:40 PM EDT	0	0
May 23, 1:00 PM EDT	0	0
May 23, 1:20 PM EDT	0	0
May 23, 1:40 PM EDT	0	0
May 23, 2:00 PM EDT	0	0
May 23, 2:20 PM EDT	0	0
May 23, 2:40 PM EDT	0	0
May 23, 3:00 PM EDT	0	0
May 23, 3:20 PM EDT	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Laval, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, and Laval.

City	Problem Type	Report Time
Montréal	Internet	3 days ago
Montréal	Wi-fi	3 days ago
Montréal	Internet	4 days ago
Montréal	Internet	5 days ago
Montréal	Internet	7 days ago
Montréal	Wi-fi	11 days ago

Nearby cities with recent reports

Montréal

4 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Laval, Quebec

Latest outage, problems and issue reports in Laval and nearby locations:

Amanda (@wild_one1998) reported 2 minutes ago from Montréal, Quebec
@Videotron Both cable boxes in the house went down last night, and are still down now
Jaaaaaayyyyy (@zerojay) reported 3 minutes ago from Montréal, Quebec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
Nick Chrysanthakopoulos (@NickChrysantha1) reported 5 minutes ago from Montréal, Quebec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
Dan Carnelly (@dancarnelly) reported 6 minutes ago from Montréal, Quebec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
Felipe PJ (@fjvost) reported 7 minutes ago from Montréal, Quebec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
Richard E Flanagan (@phosfiend) reported 10 minutes ago from Montréal, Quebec
@Videotron internet seems to be down for folks in Hudson/St lazare
Miss McSilly | Montréal, Qc (@MissMcSilly) reported 13 minutes ago from Renaud, Quebec
If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲
Droussy 🎙🔥 (@DroussyBabe) reported 21 minutes ago from Montréal, Quebec
Fix this **** Now !! @Videotron #enjeuxmajeurs
Cee (@CeeFor) reported 22 minutes ago from Montréal, Quebec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
martin lutteral 🇨🇦 (@mlutteral) reported 24 minutes ago from Montréal, Quebec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
martin lutteral 🇨🇦 (@mlutteral) reported 24 minutes ago from Montréal, Quebec
@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
Issa Sissoko (@IssaCheckmate) reported 31 minutes ago from Montréal, Quebec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
Kathy M (@kathym425) reported 32 minutes ago from Montréal, Quebec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
Beth W (@bunnyette) reported 32 minutes ago from Montréal, Quebec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
M▼RKDIEZ (@markdiez514) reported 35 minutes ago from Montréal, Quebec
@Videotron what’s going on with your internet wtf?!?!?
martin lutteral 🇨🇦 (@mlutteral) reported 36 minutes ago from Montréal, Quebec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
Issa Sissoko (@IssaCheckmate) reported 37 minutes ago from Montréal, Quebec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
jyseerys (@jayseereyes) reported 49 minutes ago from Montréal, Quebec
@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.
Jaaaaaayyyyy (@zerojay) reported 57 minutes ago from Montréal, Quebec
2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
sbg4evr (@sbg4evr) reported 58 minutes ago from Montréal, Quebec
@Videotron is service down? No Helix, no tv or internet access

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

🐾 Flynn 🦊 🔜 FD 🐾 (@ArcticFoxHiro) reported 5 minutes ago
@JustNoOne3001 @yellmapper Just went to Ottawa and picked up n66 and a fuckton of B7 on telus Like, 20mhz of 7, another 20mhz of 7, 20mhz of 2, 15mhz of 66, 30mhz of n66 according to service mode. I didn't even know band 66 was that wide, nevermind having Rogers and Vidéotron also using spectrum
Don Vinh (@DonaldVinh) reported 6 minutes ago
Anybody else’s @Videotron service 💩 ??? The feed is choppy. @BellSTC : do you have this issue ??
Shawna McLean (@Shawna_not_Sean) reported 8 minutes ago
What a day, I'm going to have today! There's a problem with my father's TV I need to solve a problem before the gray cup 🤯 talk about stress 🤬😔 #GreyCup #videotron
Marc Brodeur (@BrodeurAZ) reported 8 minutes ago
@N_A_Waller @HockeyScribe @AZadarski Pretty sure the Nordique’s issue was primarily le colisee. It was too small for the NHL. The new videotron centre is an NHL sized rink.
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 13 minutes ago
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
Miss McSilly | Montréal, Qc (@MissMcSilly) reported 15 minutes ago from Renaud, Quebec
If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓
Ben || Piloting Service for Endfield (@ThatGuyNamedLB) reported 15 minutes ago
@highmorium Flyer, Spanduk, Videotron, it's time to put these deceased mf on the wall of shame for dying in such a stupid way possible
Scale (@alliareault) reported 16 minutes ago
@PringleJosh Hi. I'm a resident tenant at AGORA. Internet/tv included in rent signed LEASE- WAS NEVER DONE= NO INTERNET SINCE JULY 2024. Centurion my landlord/owner facilitator of internet/tv corporative account Vidéotron monopoly provider- ony only authotized by CRTC- no personal interbet/tv accounts TAL ruled against me told me I have to appeal. I am to Cour Supérieur du Québec for punitive damages, stress & compensation due to loss of income vs Centurion & Vidéotron who colluded fraudulently vs me & my son to TAL. I'm on disability broke my neck in 1999 an ARTIST I CAN'T TEACH OR SELL ART. We must go public. Help me make this happen.
🍉 Katz | VGen Artist (@creameowlatte) reported 16 minutes ago
my delulu eyes thought it was oscar piastri posing in front of the giant jeans and there was kookie on the videotron behind them all HELP-
Levi Gratton (@LeviGratton) reported 19 minutes ago
@Videotron any updates on the 200 person outage near jean talon and pie 1 Ix?