Vidéotron outages and service status in Laval, Quebec

Problems in the last 24 hours in Laval, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Laval, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Laval, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, and Laval.

City	Problem Type	Report Time
Montréal	Internet	4 hours ago
Montréal	Internet	11 hours ago
Montréal	Internet	16 hours ago
Montréal	Internet	4 days ago
Montréal	Internet	4 days ago
Montréal	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Vidéotron Issues Reports Near Laval, Quebec

Latest outage, problems and issue reports in Laval and nearby locations:

• 
  jyseerys (@jayseereyes) reported 40 seconds ago from Montréal, Quebec

  @Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.

• 
  Droussy 🎙🔥 (@DroussyBabe) reported 8 minutes ago from Montréal, Quebec

  Fix this **** Now !! @Videotron #enjeuxmajeurs

• 
  Nick Chrysanthakopoulos (@NickChrysantha1) reported 9 minutes ago from Montréal, Quebec

  @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

• 
  Kathy M (@kathym425) reported 10 minutes ago from Montréal, Quebec

  @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

• 
  Issa Sissoko (@IssaCheckmate) reported 11 minutes ago from Montréal, Quebec

  I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 15 minutes ago from Renaud, Quebec

  If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓

• 
  Elephant Stone (@ElephantStoneHQ) reported 19 minutes ago from Montréal, Quebec

  Anyone else having @Videotron internet issues?

• 
  Kristian Gravenor (@CoolopolisMTL) reported 20 minutes ago from Montréal, Quebec

  @videotron no internet here at my home in NDG. Please fix

• 
  m@rie (@mtn_carnet) reported 22 minutes ago from Montréal, Quebec

  @Videotron Service internet.

• 
  Dan Carnelly (@dancarnelly) reported 23 minutes ago from Montréal, Quebec

  So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

• 
  sbg4evr (@sbg4evr) reported 24 minutes ago from Montréal, Quebec

  @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

• 
  Fha Gauthier (@voilalasoupe) reported 25 minutes ago from Laval, Quebec

  Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 28 minutes ago from Montréal, Quebec

  @Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.

• 
  Jaaaaaayyyyy (@zerojay) reported 28 minutes ago from Montréal, Quebec

  Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.

• 
  Cee (@CeeFor) reported 38 minutes ago from Montréal, Quebec

  @Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 48 minutes ago from Laval, Quebec

  @Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 50 minutes ago from Renaud, Quebec

  If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲

• 
  Richard E Flanagan (@phosfiend) reported 53 minutes ago from Montréal, Quebec

  @Videotron internet seems to be down for folks in Hudson/St lazare

• 
  Sean Lloyd (@SeanLloyd93) reported 57 minutes ago from Montréal, Quebec

  @Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 59 minutes ago from Montréal, Quebec

  @Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jj89 (@Jj8990313510) reported 7 minutes ago

  @Videotron I am beyond frustrated. I work from home and the Internet cuts every 5-10 mins it’s been a solid 2 hours I am not able to work. It’s very infuriating when you can’t even work because the wifi keeps going down.

• 
  ⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂 (@Marigakaa) reported 9 minutes ago

  @DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS

• 
  𝖊𝖒𝖔 𝖒𝖆𝖙𝖙 (@mattCH_) reported 12 minutes ago

  Two straight days @Videotron internet is down. Clown service.

• 
  James Somaeck (@somaeck) reported 14 minutes ago

  I reached out to @Videotron today to inquire into contractual penalties for ending the services I have with them. I have no qualms with the product - it has been pretty good. #eSim and unified billing though are not available. A thread on what went down... 1/9

• 
  Erick Dahan (@erickdahan) reported 23 minutes ago

  @JonFraserTF @TELUS They are all terrible. Bell, Rogers (blech)...now you are telling us Telus. Videotron in QC is ok, not the best deals, but business line service is decent.

• 
  🐾 Flynn 🦊 🔜 FD 🐾 (@ArcticFoxHiro) reported 25 minutes ago

  @JustNoOne3001 @yellmapper Just went to Ottawa and picked up n66 and a fuckton of B7 on telus Like, 20mhz of 7, another 20mhz of 7, 20mhz of 2, 15mhz of 66, 30mhz of n66 according to service mode. I didn't even know band 66 was that wide, nevermind having Rogers and Vidéotron also using spectrum

• 
  Lex Harvey (@lexharvs) reported 25 minutes ago

  Cllr Ainslie asks why not emulate the model in Montreal? In 2013, Bell, Rogers, Telus and Quebec-based Videotron invested equally in a $50-million project to bring cell service to Montreal’s Metro.

• 
  🇨🇦 Eh Aye (@canadian_eh_aye) reported 28 minutes ago

  @6ixbuzztv Never paid them before as I always switch during promos but it is a good step forward More competition would be nice - Videotron doesn't seem to be that eager these days with Freedom either.

• 
  Toth (@FakeNews10164) reported 32 minutes ago

  I am the attraction of my neighbor who prostitutes me through the Irish mafia network! The statuette simply signaled the direction of the ***** @Videotron @tvanouvelles

• 
  DJV (@wickerman555666) reported 32 minutes ago

  @AEWonTV Why did they present him like a heel? Lol an interruption via videotron? This company just does whatever it wants hahaha its honestly satire at this point. Have MJF come back and a WEEK later wins the World Title in a 4 way. WHAT A BUILD…. Its just TERRIBLE booking