Vidéotron outages and service status in Laval, Quebec

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Vidéotron generated 1 outage signal in the last 24 hours around Laval, including 1 direct report.
The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
The most recent signal from this area was received Jun 30, 1:08 AM EDT.

Internet (82%)
E-mail (6%)
Wi-fi (6%)
Total Blackout (3%)
TV (3%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Laval, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Laval, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Laval	Baseline
Jun 29, 4:00 PM EDT	0	0	0
Jun 29, 4:20 PM EDT	0	0	0
Jun 29, 4:40 PM EDT	0	0	0
Jun 29, 5:00 PM EDT	0	0	0
Jun 29, 5:20 PM EDT	0	0	0
Jun 29, 5:40 PM EDT	0	0	0
Jun 29, 6:00 PM EDT	0	0	0
Jun 29, 6:20 PM EDT	0	0	0
Jun 29, 6:40 PM EDT	0	0	0
Jun 29, 7:00 PM EDT	0	0	0
Jun 29, 7:20 PM EDT	0	0	0
Jun 29, 7:40 PM EDT	0	0	0
Jun 29, 8:00 PM EDT	0	0	0
Jun 29, 8:20 PM EDT	0	0	0
Jun 29, 8:40 PM EDT	0	0	0
Jun 29, 9:00 PM EDT	0	0	0
Jun 29, 9:20 PM EDT	0	0	0
Jun 29, 9:40 PM EDT	0	0	0
Jun 29, 10:00 PM EDT	0	0	0
Jun 29, 10:20 PM EDT	0	0	0
Jun 29, 10:40 PM EDT	0	0	0
Jun 29, 11:00 PM EDT	0	0	0
Jun 29, 11:20 PM EDT	0	0	0
Jun 29, 11:40 PM EDT	0	0	0
Jun 30, 12:00 AM EDT	0	0	0
Jun 30, 12:20 AM EDT	0	0	0
Jun 30, 12:40 AM EDT	0	0	0
Jun 30, 1:00 AM EDT	0	0	0
Jun 30, 1:20 AM EDT	0	0	0
Jun 30, 1:40 AM EDT	0	0	0
Jun 30, 2:00 AM EDT	0	0	0
Jun 30, 2:20 AM EDT	0	0	0
Jun 30, 2:40 AM EDT	0	0	0
Jun 30, 3:00 AM EDT	0	0	0
Jun 30, 3:20 AM EDT	0	0	0
Jun 30, 3:40 AM EDT	0	0	0
Jun 30, 4:00 AM EDT	0	0	0
Jun 30, 4:20 AM EDT	0	0	0
Jun 30, 4:40 AM EDT	0	0	0
Jun 30, 5:00 AM EDT	0	0	0
Jun 30, 5:20 AM EDT	0	0	0
Jun 30, 5:40 AM EDT	0	0	0
Jun 30, 6:00 AM EDT	0	0	0
Jun 30, 6:20 AM EDT	0	0	0
Jun 30, 6:40 AM EDT	0	0	0
Jun 30, 7:00 AM EDT	0	0	0
Jun 30, 7:20 AM EDT	0	0	0
Jun 30, 7:40 AM EDT	0	0	0
Jun 30, 8:00 AM EDT	0	0	0
Jun 30, 8:20 AM EDT	0	0	0
Jun 30, 8:40 AM EDT	0	0	0
Jun 30, 9:00 AM EDT	0	0	0
Jun 30, 9:20 AM EDT	0	0	0
Jun 30, 9:40 AM EDT	0	0	0
Jun 30, 10:00 AM EDT	0	0	0
Jun 30, 10:20 AM EDT	0	0	0
Jun 30, 10:40 AM EDT	0	0	0
Jun 30, 11:00 AM EDT	0	0	0
Jun 30, 11:20 AM EDT	0	0	0
Jun 30, 11:40 AM EDT	0	0	0
Jun 30, 12:00 PM EDT	0	0	0
Jun 30, 12:20 PM EDT	0	0	0
Jun 30, 12:40 PM EDT	0	0	0
Jun 30, 1:00 PM EDT	0	0	0
Jun 30, 1:20 PM EDT	0	0	0
Jun 30, 1:40 PM EDT	0	0	0
Jun 30, 2:00 PM EDT	0	0	0
Jun 30, 2:20 PM EDT	0	0	0
Jun 30, 2:40 PM EDT	0	0	0
Jun 30, 3:00 PM EDT	0	0	0
Jun 30, 3:20 PM EDT	0	0	0
Jun 30, 3:40 PM EDT	0	0	0
Jun 30, 4:00 PM EDT	0	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Laval, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, and Laval.

City	Problem Type	Report Time
Montréal	Internet	15 hours ago
Montréal	Internet	9 days ago
Montréal	Total Blackout	9 days ago
Montréal	Internet	9 days ago
Montréal	Internet	9 days ago
Montréal	Internet	10 days ago

Nearby cities with recent reports

Montréal

1 recent signals

15 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Laval, Quebec

Latest outage, problems and issue reports in Laval and nearby locations:

HowYouDrouin92 (@HowYouDrouin92) reported 2 minutes ago from Laval, Quebec
@Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.
Khai. 💉💉 💉 😷 (@sumtimw0ng) reported 3 minutes ago from Montréal, Quebec
Great. Videotron seems to be unstable. 3rd time losing connection today 🤌
Richard E Flanagan (@phosfiend) reported 4 minutes ago from Montréal, Quebec
@Videotron internet seems to be down for folks in Hudson/St lazare
Elephant Stone (@ElephantStoneHQ) reported 5 minutes ago from Montréal, Quebec
@MikeSidel @Videotron Sucks
M▼RKDIEZ (@markdiez514) reported 8 minutes ago from Montréal, Quebec
@Videotron what’s going on with your internet wtf?!?!?
Nick Chrysanthakopoulos (@NickChrysantha1) reported 12 minutes ago from Montréal, Quebec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
Beth W (@bunnyette) reported 14 minutes ago from Montréal, Quebec
@Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service
ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 22 minutes ago from Montréal, Quebec
Wthhh @Videotron why is my txting not working 😡😡
Jaaaaaayyyyy (@zerojay) reported 24 minutes ago from Montréal, Quebec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
martin lutteral 🇨🇦 (@mlutteral) reported 26 minutes ago from Montréal, Quebec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
Sean Lloyd (@SeanLloyd93) reported 27 minutes ago from Montréal, Quebec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
Miss McSilly | Montréal, Qc (@MissMcSilly) reported 28 minutes ago from Renaud, Quebec
If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲
m@rie (@mtn_carnet) reported 34 minutes ago from Montréal, Quebec
@Videotron Service internet.
Jaaaaaayyyyy (@zerojay) reported 35 minutes ago from Montréal, Quebec
2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
martin lutteral 🇨🇦 (@mlutteral) reported 36 minutes ago from Montréal, Quebec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
Kathy M (@kathym425) reported 37 minutes ago from Montréal, Quebec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
Beth W (@bunnyette) reported 47 minutes ago from Montréal, Quebec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
Badr S. Masri (@badrmasri) reported 51 minutes ago from Laval, Quebec
@Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?
sbg4evr (@sbg4evr) reported 57 minutes ago from Montréal, Quebec
@Videotron is service down? No Helix, no tv or internet access
Averwing Entertainment (@AverwingTTV) reported 58 minutes ago from Mont-Royal, Quebec
@Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Jean Laroche (@boursouvie) reported 7 minutes ago
Anyone here has audio problems with @CNBC linear TV (Vidéotron is my internet provider)?
Commissioner Miner (@fanCRTCProfling) reported 9 minutes ago
W/ wholesale we have CNOC members Distributel, Vmedia, Start, Ebox etc All owned by Bell, Rogers Videotron & Telus. What are they going to do here lock people into mobile-Internet bundles? Bundles to save 10$ off cruddy #CRTC service costs in 2yr contracts? A god send? Dunno..
Geeno (@Geeno262) reported 9 minutes ago
@AmazingZoltan try videotron i found i get great customer service
Scale (@alliareault) reported 11 minutes ago
@MarkJCarney 15 min city model lacks adequate internal regulatory mechanisms. Vidéotron breaking CRTC & own regs by allowing unauthorized personal internet/tv account at my location Agora /Villa in Gatineau. Centurion failing to uphold its responsibility as service facilitator.
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 12 minutes ago
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
Toth (@FakeNews10164) reported 17 minutes ago
This famous network recruits or makes psychological harassment to their target! With old intercom systems that use the ELF of the electrical networks of their home! @Videotron @tvanouvelles JE enquête !!!! —->>>ZENITH
DownHooligan (@DownHooligan) reported 19 minutes ago
@mchkzn Videotron is garbage. Bell all the way. I get coverage in areas where nobody does and 5G speeds in Ottawa are 500 download.
TekSavvy Assistance (@TekSavvyCSR) reported 19 minutes ago
@somecanuckchick @Videotron So sorry to hear this! Please send us a DM with your account info and we'll see how we can help. - JL
HammerofSparx (@KevinAn45942701) reported 20 minutes ago
@DouglasPollitt While I 💯 agree there is a ton of anti-competition stuff, I haven’t been able pin down what says they HAVE TO report scores. Does CBC? Local news? Do newspapers? (it bugs me that OS didn’t prove their case by getting on Cogeco, SaskTel, Videotron etc. Would’ve been faster)
🍉 Katz | VGen Artist (@creameowlatte) reported 21 minutes ago
my delulu eyes thought it was oscar piastri posing in front of the giant jeans and there was kookie on the videotron behind them all HELP-