Vidéotron Outage in Laval, Québec
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
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Vidéotron problems in the last 24 hours in Laval, Québec
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Most Reported Problems:
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Internet
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E-mail
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Phone
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Wi-fi
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Total Blackout
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TV
Vidéotron Outage Map Near Laval, Québec
The most recent outage reports and issues originated from Montréal, Kirkland, Longueuil, Laval, La Prairie, Pointe-Claire, Anjou, Beaconsfield, Repentigny and Saint-Eustache.
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Vidéotron in Laval, Québec Comments
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.Vidéotron Issues Reports Near Laval, Québec
Latest outage, problems and issue reports in Laval and nearby locations:-
Kathy M (@kathym425) reported from Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
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M▼RKDIEZ (@markdiez514) reported from Montréal, Québec
@Videotron what’s going on with your internet wtf?!?!?
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lawrence bass (@lbass007) reported from Laval, Québec
@Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately
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Fha Gauthier (@voilalasoupe) reported from Laval, Québec
Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.
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sbg4evr (@sbg4evr) reported from Montréal, Québec
@Videotron is service down? No Helix, no tv or internet access
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Felipe PJ (@fjvost) reported from Montréal, Québec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
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Dan Carnelly (@dancarnelly) reported from Montréal, Québec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
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Bitten Pnpple 🍍 (@EL_Loso) reported from Longueuil, Québec
I hope Videotron fix my home internet ASAP
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summer the fighter (@SummerrWoodss) reported from Dollard-Des Ormeaux, Québec
@Videotron y’all out here having the worst connection and nobody working to help…
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Cee (@CeeFor) reported from Montréal, Québec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
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lagarto malo 🦎 (@lagarto_malo) reported from Westmount, Québec
@pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.
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ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported from Montréal, Québec
Wthhh @Videotron why is my txting not working 😡😡
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courtney (@conicoletti) reported from Deux-Montagnes, Québec
@Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.
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Katelyn Thomas (@katelynvthomas) reported from Westmount, Québec
I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.
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Joseph Valenti (@BrokrBindr) reported from Beaconsfield, Québec
@DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!
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jyseerys (@jayseereyes) reported from Montréal, Québec
@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.
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jyseerys (@jayseereyes) reported from Montréal, Québec
@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.
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Amanda (@wild_one1998) reported from Montréal, Québec
@Videotron Both cable boxes in the house went down last night, and are still down now
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David MacIntyre (@dave_mac609) reported from Montréal, Québec
@Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.
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Ahsan. (@Iqballer69) reported from Montréal, Québec
@MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:-
Eric 🥃 🇨🇦 (@eric_habs) reported
@Nilan3073 @Bell_Support Oh so why have you never switched. I just switched to videotron and between my two cell phones and tv and internet I’m saving 77 dollars a month for two years and even after two years I’m saving 55 dollars compared to what I was paying
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Hugo Sham (@HugoSham) reported
Here’s starter list of companies that have behaved selfishly & greedily during pandemic; that have completely ignored welfare of clients & acted slow to meet needs of struggling people during desperate times. These 3 in my opinion have been terrible: @Videotron @AirCanada @RBC
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Central Scrutiniser (@CScrutiniser) reported
@Videotron internet service is not working in Auteuil, Laval H7K. When will it be re-established?
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Ernie Foresta (@ernieforesta) reported
@Habs4Stanley @pewpewpew Was with videotron and it wasn’t any better I just wish we can have Comcast they never have issues
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Télécino (@andrerochon) reported
@Videotron again, internet down... middle of the Hab’s game... not good
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Emmanuel SAMPIN, ing. (@esampin) reported
@Videotron My residential internet service is down for the last 30 mins. I am in Saint-Leonard (Montreal)
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mlevison (@mlevison) reported
Dear @Videotron over the course of 1 mth, I've had to call 3 times to have a $50 charge reversed. In all I've now spent 3+ hrs on hold. Service reps are all helpful. How 3+ hrs is madness. Perhaps Videotron should pay to improve the system. Good people, poor system.
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jordan updates! (@nicejewishgoy) reported
pov: ur a videotron customer service rep explaining to me why my bill has gone up 17$ since november for no reason.
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Eric Shenfield (@shennyboy) reported
@oscarmic Yeah - that would be the move. @Videotron - see? That would be a very simple way to solve your very stupid problem.
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Eric Shenfield (@shennyboy) reported
So @Videotron lures me into DMs to try and deal with the situation and here’s what happened (they can’t change my service address).