Vidéotron outages and service status in Laval, Quebec

No problems detected

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Vidéotron generated 0 outage signals in the last 24 hours around Laval, including 0 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received Apr 25, 3:18 PM EDT.

Internet (80%)
Wi-fi (13%)
TV (7%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Laval, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Laval, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 25, 9:00 PM EDT	0	0
Apr 25, 9:20 PM EDT	0	0
Apr 25, 9:40 PM EDT	0	0
Apr 25, 10:00 PM EDT	0	0
Apr 25, 10:20 PM EDT	0	0
Apr 25, 10:40 PM EDT	0	0
Apr 25, 11:00 PM EDT	0	0
Apr 25, 11:20 PM EDT	0	0
Apr 25, 11:40 PM EDT	0	0
Apr 26, 12:00 AM EDT	0	0
Apr 26, 12:20 AM EDT	0	0
Apr 26, 12:40 AM EDT	0	0
Apr 26, 1:00 AM EDT	0	0
Apr 26, 1:20 AM EDT	0	0
Apr 26, 1:40 AM EDT	0	0
Apr 26, 2:00 AM EDT	0	0
Apr 26, 2:20 AM EDT	0	0
Apr 26, 2:40 AM EDT	0	0
Apr 26, 3:00 AM EDT	0	0
Apr 26, 3:20 AM EDT	0	0
Apr 26, 3:40 AM EDT	0	0
Apr 26, 4:00 AM EDT	0	0
Apr 26, 4:20 AM EDT	0	0
Apr 26, 4:40 AM EDT	0	0
Apr 26, 5:00 AM EDT	0	0
Apr 26, 5:20 AM EDT	0	0
Apr 26, 5:40 AM EDT	0	0
Apr 26, 6:00 AM EDT	0	0
Apr 26, 6:20 AM EDT	0	0
Apr 26, 6:40 AM EDT	0	0
Apr 26, 7:00 AM EDT	0	0
Apr 26, 7:20 AM EDT	0	0
Apr 26, 7:40 AM EDT	0	0
Apr 26, 8:00 AM EDT	0	0
Apr 26, 8:20 AM EDT	0	0
Apr 26, 8:40 AM EDT	0	0
Apr 26, 9:00 AM EDT	0	0
Apr 26, 9:20 AM EDT	0	0
Apr 26, 9:40 AM EDT	0	0
Apr 26, 10:00 AM EDT	0	0
Apr 26, 10:20 AM EDT	0	0
Apr 26, 10:40 AM EDT	0	0
Apr 26, 11:00 AM EDT	0	0
Apr 26, 11:20 AM EDT	0	0
Apr 26, 11:40 AM EDT	0	0
Apr 26, 12:00 PM EDT	0	0
Apr 26, 12:20 PM EDT	0	0
Apr 26, 12:40 PM EDT	0	0
Apr 26, 1:00 PM EDT	0	0
Apr 26, 1:20 PM EDT	0	0
Apr 26, 1:40 PM EDT	0	0
Apr 26, 2:00 PM EDT	0	0
Apr 26, 2:20 PM EDT	0	0
Apr 26, 2:40 PM EDT	0	0
Apr 26, 3:00 PM EDT	0	0
Apr 26, 3:20 PM EDT	0	0
Apr 26, 3:40 PM EDT	0	0
Apr 26, 4:00 PM EDT	0	0
Apr 26, 4:20 PM EDT	0	0
Apr 26, 4:40 PM EDT	0	0
Apr 26, 5:00 PM EDT	0	0
Apr 26, 5:20 PM EDT	0	0
Apr 26, 5:40 PM EDT	0	0
Apr 26, 6:00 PM EDT	0	0
Apr 26, 6:20 PM EDT	0	0
Apr 26, 6:40 PM EDT	0	0
Apr 26, 7:00 PM EDT	0	0
Apr 26, 7:20 PM EDT	0	0
Apr 26, 7:40 PM EDT	0	0
Apr 26, 8:00 PM EDT	0	0
Apr 26, 8:20 PM EDT	0	0
Apr 26, 8:40 PM EDT	0	0
Apr 26, 9:00 PM EDT	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Laval, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, and Laval.

City	Problem Type	Report Time
Montréal	Internet	1 day ago
Montréal	Internet	1 day ago
Montréal	TV	8 days ago
Montréal	Wi-fi	9 days ago
Montréal	Internet	10 days ago
Montréal	Internet	10 days ago

Nearby cities with recent reports

Montréal

2 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Laval, Quebec

Latest outage, problems and issue reports in Laval and nearby locations:

sbg4evr (@sbg4evr) reported 40 seconds ago from Montréal, Quebec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
Felipe PJ (@fjvost) reported 6 minutes ago from Montréal, Quebec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
Jaaaaaayyyyy (@zerojay) reported 7 minutes ago from Montréal, Quebec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
Nick Chrysanthakopoulos (@NickChrysantha1) reported 12 minutes ago from Montréal, Quebec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
jyseerys (@jayseereyes) reported 14 minutes ago from Montréal, Quebec
@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.
Amanda (@wild_one1998) reported 16 minutes ago from Montréal, Quebec
@Videotron Both cable boxes in the house went down last night, and are still down now
Averwing Entertainment (@AverwingTTV) reported 22 minutes ago from Mont-Royal, Quebec
@Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭
lawrence bass (@lbass007) reported 24 minutes ago from Laval, Quebec
@Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately
Sean Lloyd (@SeanLloyd93) reported 24 minutes ago from Montréal, Quebec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
Kathy M (@kathym425) reported 36 minutes ago from Montréal, Quebec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
m@rie (@mtn_carnet) reported 40 minutes ago from Montréal, Quebec
@Videotron Service internet.
Dan Carnelly (@dancarnelly) reported 45 minutes ago from Montréal, Quebec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
Khai. 💉💉 💉 😷 (@sumtimw0ng) reported 49 minutes ago from Montréal, Quebec
Great. Videotron seems to be unstable. 3rd time losing connection today 🤌
Kristian Gravenor (@CoolopolisMTL) reported 50 minutes ago from Montréal, Quebec
@videotron no internet here at my home in NDG. Please fix
Ahsan. (@Iqballer69) reported 50 minutes ago from Montréal, Quebec
@MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly
martin lutteral 🇨🇦 (@mlutteral) reported 52 minutes ago from Montréal, Quebec
@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
Beth W (@bunnyette) reported 54 minutes ago from Montréal, Quebec
@Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service
HowYouDrouin92 (@HowYouDrouin92) reported 55 minutes ago from Laval, Quebec
@Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.
martin lutteral 🇨🇦 (@mlutteral) reported 58 minutes ago from Montréal, Quebec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
Richard E Flanagan (@phosfiend) reported 59 minutes ago from Montréal, Quebec
@Videotron internet seems to be down for folks in Hudson/St lazare

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Scale (@alliareault) reported 10 seconds ago
Issue can be resolved in my favor. I'm pretty sure @MarkJCarney wants Canadian gobal 15 min city Agora/ Villa to succeed. I know for a fact it's not. I'm NOT the problem. Videotron not following plan they're supposed to & Centurion too ignorant. Centurion/employees need to be OUT
Avanos 🇨🇦⚜️ (@Avanosss) reported 29 seconds ago
@PapiDitzyHarpy @GinoHard_ The language barrier is a pretty weak argument! In Quebec, we’re practically all bilingual and the Montreal Canadiens don’t seem to have any problem! Yes, the market is small, but at least the Videotron Centre would be full for every game!
Geeno (@Geeno262) reported 31 seconds ago
@AmazingZoltan try videotron i found i get great customer service
Morin (@MorinLoL1) reported 32 seconds ago
@drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.
Steven (@clogicca) reported 2 minutes ago
@SBHSNGL @Videotron duh .. EVERY ape pays for it .. doesn't change the fact that attitude doesn't fix anything
Jj89 (@Jj8990313510) reported 5 minutes ago
@Videotron I am beyond frustrated. I work from home and the Internet cuts every 5-10 mins it’s been a solid 2 hours I am not able to work. It’s very infuriating when you can’t even work because the wifi keeps going down.
Gerv (@Gervcomo) reported 6 minutes ago
@LucDupont @Videotron Same today, i've noticed this a few times recently, never happened before, i'd say since last fall. One of the few reasons i keep cable. They better fix the problem or i'll subscribe online and cut this cable....finally !
🦈 Daveyshark 🎵 doo doo doo doo doo 🎵 🦈 (@daveyshark42) reported 8 minutes ago
Anyone else having trouble with @Videotron today? It has cut out 3 times today. #montreal
Maka veli (@Makaveli_28) reported 8 minutes ago
@theunknownmurda @Videotron Still ongoing outtage and it's been all day now. @Videotron are you gonna fix it already??
Sean Lloyd (@SeanLloyd93) reported 12 minutes ago
@Videotron just moved and our internet works in one room.... Something needs to be done to fix wifi before we switch back to @Bell