Vidéotron outages and service status in Laval, Quebec

Problems in the last 24 hours in Laval, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Laval, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Laval, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, and Laval.

City	Problem Type	Report Time
Montréal	Internet	21 hours ago
Montréal	Internet	24 hours ago
Montréal	Internet	4 days ago
Montréal	Wi-fi	7 days ago
Montréal	Total Blackout	8 days ago
Montréal	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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Vidéotron Issues Reports Near Laval, Quebec

Latest outage, problems and issue reports in Laval and nearby locations:

• 
  Nick Chrysanthakopoulos (@NickChrysantha1) reported 2 minutes ago from Montréal, Quebec

  @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

• 
  David MacIntyre (@dave_mac609) reported 5 minutes ago from Montréal, Quebec

  @Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.

• 
  m@rie (@mtn_carnet) reported 6 minutes ago from Montréal, Quebec

  @Videotron Service internet.

• 
  Cee (@CeeFor) reported 6 minutes ago from Montréal, Quebec

  @Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

• 
  M▼RKDIEZ (@markdiez514) reported 7 minutes ago from Montréal, Quebec

  @Videotron what’s going on with your internet wtf?!?!?

• 
  Fha Gauthier (@voilalasoupe) reported 10 minutes ago from Laval, Quebec

  Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

• 
  Jaaaaaayyyyy (@zerojay) reported 11 minutes ago from Montréal, Quebec

  2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.

• 
  Felipe PJ (@fjvost) reported 15 minutes ago from Montréal, Quebec

  Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

• 
  Beth W (@bunnyette) reported 19 minutes ago from Montréal, Quebec

  @Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service

• 
  Badr S. Masri (@badrmasri) reported 28 minutes ago from Laval, Quebec

  @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

• 
  Sean Lloyd (@SeanLloyd93) reported 29 minutes ago from Montréal, Quebec

  @Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service

• 
  Khai. 💉💉 💉 😷 (@sumtimw0ng) reported 31 minutes ago from Montréal, Quebec

  Great. Videotron seems to be unstable. 3rd time losing connection today 🤌

• 
  Ahsan. (@Iqballer69) reported 35 minutes ago from Montréal, Quebec

  @MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly

• 
  sbg4evr (@sbg4evr) reported 36 minutes ago from Montréal, Quebec

  @Videotron is service down? No Helix, no tv or internet access

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 37 minutes ago from Renaud, Quebec

  If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 45 minutes ago from Laval, Quebec

  @Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.

• 
  Kathy M (@kathym425) reported 50 minutes ago from Montréal, Quebec

  @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

• 
  Kristian Gravenor (@CoolopolisMTL) reported 52 minutes ago from Montréal, Quebec

  @videotron no internet here at my home in NDG. Please fix

• 
  jyseerys (@jayseereyes) reported 56 minutes ago from Montréal, Quebec

  @Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.

• 
  Issa Sissoko (@IssaCheckmate) reported 59 minutes ago from Montréal, Quebec

  @sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Somaeck (@somaeck) reported 5 minutes ago

  To end this thread, I'd ask @Videotron: 1) Is there a plan to implement #eSim? Don't simply say it's not available -- we know that! The question is whether there is a plan? 2) If "yes" to #1, what is the timeline to rollout? Saying it's a "non-issue" just doesn't cut it. 9/9

• 
  iPro YT (@YtIpro57328) reported 8 minutes ago

  @Bell_Support AGAIN!! Bell has been down repeatedly in December alone. Down two weekends ago Down last weekend Down again Monday @videotron how's your service been lately?

• 
  James Somaeck (@somaeck) reported 11 minutes ago

  I reached out to @Videotron today to inquire into contractual penalties for ending the services I have with them. I have no qualms with the product - it has been pretty good. #eSim and unified billing though are not available. A thread on what went down... 1/9

• 
  Matt Britton 🍉🇵🇸 1-1 (@LedZepFan1976) reported 12 minutes ago from Châteauguay, Quebec

  @DarrenWHaynes @HILITINGHOCKEY @TrentDavies69 I have all the sportsnet channels on videotron ($15/month for them all). Watched the game last night on SNE, and had access to it on the other Snet channels too of course I turned it off in the 3rd when they were down 4-1 in the 3rd but still. Haven't missed a game since R1 G1

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 16 minutes ago

  @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks

• 
  Chris (@Silverxx27) reported 17 minutes ago

  @FreedomMobile Get your internet services working constantly down for long periods wont be sticking with you guys this is a joke since videotron buy freedom hello big boy companies again

• 
  Mario Legendre (@marioleg25) reported 18 minutes ago

  @statusisdown Yes I am using my Rogers mobile Internet with my IPhone to write this message .The problems we have with our Vidéotron services , without TV , And without home internet .

• 
  Hey it's MÏÇH€£€ (@miremi) reported 23 minutes ago

  I find it weird that people always post to an artists account "memories" of concerts from their nosebleed seats? Also, they are always of the "videotron" or whatever it's called and never at the ant-like figure on the stage. If you don't have "camera seats" take a hard pass.

• 
  ⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂 (@Marigakaa) reported 23 minutes ago

  @DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS

• 
  ⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂 (@Marigakaa) reported 24 minutes ago

  @DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS