Vidéotron Outage Report in Laval, Québec
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The latest reports from users having issues in Laval come from postal codes H7V and H7M.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Laval, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Laval and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (72%)
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Wi-fi (10%)
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TV (9%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (1%)
Live Outage Map Near Laval, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Longueuil, Laval, Brossard, LaSalle, Dorval, La Prairie, Repentigny, Pierrefonds, Dollard-Des Ormeaux and Terrebonne.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Wi-fi | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
TV | |
| Montréal |
Internet | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Laval, Québec
Latest outage, problems and issue reports in Laval and nearby locations:
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m@rie
(@mtn_carnet) reported
from
Montréal, Québec
@Videotron Service internet.
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
@MikeSidel @Videotron Sucks
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Felipe PJ
(@fjvost) reported
from
Montréal, Québec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
Anyone else having @Videotron internet issues?
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M▼RKDIEZ
(@markdiez514) reported
from
Montréal, Québec
@Videotron what’s going on with your internet wtf?!?!?
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@Videotron is service down? No Helix, no tv or internet access
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Nick Chrysanthakopoulos
(@NickChrysantha1) reported
from
Montréal, Québec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
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Badr S. Masri
(@badrmasri) reported
from
Laval, Québec
@Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
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lawrence bass
(@lbass007) reported
from
Laval, Québec
@Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately
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Fha Gauthier
(@voilalasoupe) reported
from
Laval, Québec
Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
@Videotron has the worst customer service.
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Droussy 🎙🔥
(@DroussyBabe) reported
from
Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
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Tom
(@dirtydinarzo) reported
from
Kirkland, Québec
@KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
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Dan Carnelly
(@dancarnelly) reported
from
Montréal, Québec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
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SalaUddin
(@salauddinshah99) reported
from
Laval, Québec
@fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
When Videotron calls you to solve your problems, but actually doesn't lmao.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Mia Wolfe | MTL + FMTY
(@MiaWolfeMtl) reported
If your Videotron internet is ****** up right now change the DNS and that should fix it 👍🏻
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(m)élodie in the dark
(@REIsakumaASS) reported
@WerewolfGao videotron servers were down or some **** i think
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Francessssss👑
(@franxcess_) reported
Euhmmm @Videotron it would be nice to let your users know about the current internet outage🙄🙄🙄🙄
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Yan / Vxnom
(@YanVxnom) reported
@Fuck_Shayne @Videotron Damn can u take a joke once in ur life ....
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Mia Wolfe | MTL + FMTY
(@MiaWolfeMtl) reported
If your Videotron internet is ****** up right now change the DNS to 1.1.1.1 and that should fix it 👍🏻
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M. Bundy 🦑🐬
(@MitchellBundy) reported
@MarkJon50797406 @Videotron Their entire backend DNS service was down, this include mobile...
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Philliam
(@Philliam1994) reported
@angelidotca Update: DNS servers are down videotron is trying to get them back up.
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Simon Vallée
(@sival84) reported
@danielgold1 @GadSaad @Videotron Even the mobile network is down. Yet Twitter still works. I can't make heads or tails of this.
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Webnut
(@Webnut) reported
@MitchSchwartzCo @Videotron It's down in Gatineau too.
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Xelf
(@Xelf08010114) reported
@Videotron Why do people act like they own videotron and that they should fix it right away, if they could do that they would. If your wifi went down its probably because that **** is weak as ****. Im 1.2Gig down and im still running, "Fix it up or im switching to Bell" Its not that easy