Vidéotron Outage in Laval, Québec

@DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!

@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.

@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.

@Videotron Both cable boxes in the house went down last night, and are still down now

@Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.

@MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly

@Videotron @Videotron24_7 kept me waiting for 15 mins and no customer service HUMAN talked to me. Poor cust care!!

@zerounian76 @Bell Hence I left them. Ridiculous service. Go back to @Videotron. Waaay more reliable.

I still don’t know why i pay for Videotron. I literally never watch tv

Excuse me @Videotron24_7 @videotron, do I need to switch cell phone provider to get service at #saputostadium ? Other providers are steaming to SM like crazy... @JoeySaputo

Dear Canada, cellular services like Telus, Videotron, etc are so horrible. 3G feels like dial-up! Not sure how you do it. Rogers, not too bad thou. #ThatIsAll

@Videotron What the hell?? My internet is down and yet when I call your supposedly 24/7 technical service number all I get is “Our customer service is currently closed.” Can someone please help me?

Looks like #Videotron has issues with its MSCs .. lots of random calls in and out from my no

@Videotron24_7 TSN live isn't working for via Videotron login.

Update: Quebecor was not happy with this. Mainly because Bell decided to shut down Super Écran Go, and Videotron does not have an agreement with it to give subscribers access to bilingual Crave streaming that replaces it. Welcome to yet another Bell-Quebecor carriage dispute.

@rpgdust @PSN_ElectricDC @netflix True, and I'll probably never be with videotron/bell and pay for crave, so, I'll have to watch these movies somewhere else lol

Canadian commercials during sports games are so bad. Videotron with a Helix ad with Christmas content & others like Amir have the same ad from 5 years ago being shown. Do better @bell

Really who do you talk to but I live in the trenches down here with the poor and disabled. You know what is wrong try living on the low end housing. Dam my Videotron bill is over 3600 a year. Electric 3000 a year. How much do you think I pay for anti rejection pills. What's left.

@Videotron your tech support agent 101624 is an example of what all agents should be. Great attitude, helpful, and dedicated to customer satisfaction. He should give classes on how to be the perfect tech support agent!

is @videotron internet down or its just me 👀

@1plutocash I think videotron. The internet is good everywhere but my room LOL even on my macbook/iphone. We stream tv, xbox, and more devices everywhere in the house no problem but in my room it's either too slow or not even loading it's annoying

@shauli_s @Videotron Yes it is down for me here as well since last night. In cote des neiges area. I called and they said they are working on the issue...

@Videotron your service is the worst! I think third world countries have better Customer support than you guys! I will be switching my services and cancel my plan with you guys and do not expect any more business from my friends or family! What a joke of A customer service!

@uhfrank My stupid friend thought we would be better off with Bell rather than Videotron, even though we had a ton of issues with Bell before. Last Bell technician did so much damage to my house while installing the tv wires, then he forgot to ground everything.