Vidéotron outages and service status in Le Plateau-Mont-Royal, Quebec

No problems detected

If you are having issues, please submit a report below.

Vidéotron generated 3 outage signals in the last 24 hours around Le Plateau-Mont-Royal, including 3 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received May 12, 5:49 PM EDT.

Internet (71%)
Wi-fi (13%)
TV (13%)
Total Blackout (4%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Le Plateau-Mont-Royal, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Le Plateau-Mont-Royal, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Le Plateau-Mont-Royal	Baseline
May 12, 4:40 AM EDT	0	0	0
May 12, 5:00 AM EDT	0	0	0
May 12, 5:20 AM EDT	0	0	0
May 12, 5:40 AM EDT	0	0	0
May 12, 6:00 AM EDT	0	0	0
May 12, 6:20 AM EDT	0	0	0
May 12, 6:40 AM EDT	0	0	0
May 12, 7:00 AM EDT	0	0	0
May 12, 7:20 AM EDT	0	0	0
May 12, 7:40 AM EDT	0	0	0
May 12, 8:00 AM EDT	0	0	0
May 12, 8:20 AM EDT	0	0	0
May 12, 8:40 AM EDT	0	0	0
May 12, 9:00 AM EDT	0	0	0
May 12, 9:20 AM EDT	0	0	0
May 12, 9:40 AM EDT	0	0	0
May 12, 10:00 AM EDT	0	0	0
May 12, 10:20 AM EDT	0	0	0
May 12, 10:40 AM EDT	0	0	0
May 12, 11:00 AM EDT	0	0	0
May 12, 11:20 AM EDT	0	0	0
May 12, 11:40 AM EDT	0	0	0
May 12, 12:00 PM EDT	0	0	0
May 12, 12:20 PM EDT	0	0	0
May 12, 12:40 PM EDT	0	0	0
May 12, 1:00 PM EDT	0	0	0
May 12, 1:20 PM EDT	0	0	0
May 12, 1:40 PM EDT	0	0	0
May 12, 2:00 PM EDT	0	0	0
May 12, 2:20 PM EDT	0	0	0
May 12, 2:40 PM EDT	0	0	0
May 12, 3:00 PM EDT	0	0	0
May 12, 3:20 PM EDT	0	0	0
May 12, 3:40 PM EDT	0	0	0
May 12, 4:00 PM EDT	0	0	0
May 12, 4:20 PM EDT	0	0	0
May 12, 4:40 PM EDT	0	0	0
May 12, 5:00 PM EDT	0	0	0
May 12, 5:20 PM EDT	0	0	0
May 12, 5:40 PM EDT	0	0	0
May 12, 6:00 PM EDT	0	0	0
May 12, 6:20 PM EDT	0	0	0
May 12, 6:40 PM EDT	0	0	0
May 12, 7:00 PM EDT	0	0	0
May 12, 7:20 PM EDT	0	0	0
May 12, 7:40 PM EDT	0	0	0
May 12, 8:00 PM EDT	0	0	0
May 12, 8:20 PM EDT	0	0	0
May 12, 8:40 PM EDT	0	0	0
May 12, 9:00 PM EDT	0	0	0
May 12, 9:20 PM EDT	0	0	0
May 12, 9:40 PM EDT	0	0	0
May 12, 10:00 PM EDT	0	0	0
May 12, 10:20 PM EDT	0	0	0
May 12, 10:40 PM EDT	0	0	0
May 12, 11:00 PM EDT	0	0	0
May 12, 11:20 PM EDT	0	0	0
May 12, 11:40 PM EDT	0	0	0
May 13, 12:00 AM EDT	0	0	0
May 13, 12:20 AM EDT	0	0	0
May 13, 12:40 AM EDT	0	0	0
May 13, 1:00 AM EDT	0	0	0
May 13, 1:20 AM EDT	0	0	0
May 13, 1:40 AM EDT	0	0	0
May 13, 2:00 AM EDT	0	0	0
May 13, 2:20 AM EDT	0	0	0
May 13, 2:40 AM EDT	0	0	0
May 13, 3:00 AM EDT	0	0	0
May 13, 3:20 AM EDT	0	0	0
May 13, 3:40 AM EDT	0	0	0
May 13, 4:00 AM EDT	0	0	0
May 13, 4:20 AM EDT	0	0	0
May 13, 4:40 AM EDT	0	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Le Plateau-Mont-Royal, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, and Longueuil.

City	Problem Type	Report Time
Montréal	Wi-fi	11 hours ago
Montréal	Total Blackout	17 hours ago
Montréal	Internet	18 hours ago
Longueuil	Internet	3 days ago
Montréal	Internet	3 days ago
Montréal	TV	5 days ago

Nearby cities with recent reports

Montréal

9 recent signals

11 hours ago

Longueuil

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Le Plateau-Mont-Royal, Quebec

Latest outage, problems and issue reports in Le Plateau-Mont-Royal and nearby locations:

Droussy 🎙🔥 (@DroussyBabe) reported 38 seconds ago from Montréal, Quebec
Fix this **** Now !! @Videotron #enjeuxmajeurs
Issa Sissoko (@IssaCheckmate) reported 6 minutes ago from Montréal, Quebec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
Dan Carnelly (@dancarnelly) reported 10 minutes ago from Montréal, Quebec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
sbg4evr (@sbg4evr) reported 11 minutes ago from Montréal, Quebec
@Videotron is service down? No Helix, no tv or internet access
ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 13 minutes ago from Montréal, Quebec
Wthhh @Videotron why is my txting not working 😡😡
M▼RKDIEZ (@markdiez514) reported 14 minutes ago from Montréal, Quebec
@Videotron what’s going on with your internet wtf?!?!?
Bitten Pnpple 🍍 (@EL_Loso) reported 14 minutes ago from Longueuil, Quebec
I hope Videotron fix my home internet ASAP
Kathy M (@kathym425) reported 18 minutes ago from Montréal, Quebec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
Kathy M (@kathym425) reported 22 minutes ago from Montréal, Quebec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
Richard E Flanagan (@phosfiend) reported 25 minutes ago from Montréal, Quebec
@Videotron internet seems to be down for folks in Hudson/St lazare
Amanda (@wild_one1998) reported 27 minutes ago from Montréal, Quebec
@Videotron Both cable boxes in the house went down last night, and are still down now
m@rie (@mtn_carnet) reported 40 minutes ago from Montréal, Quebec
@Videotron Service internet.
Issa Sissoko (@IssaCheckmate) reported 42 minutes ago from Montréal, Quebec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
jyseerys (@jayseereyes) reported 42 minutes ago from Montréal, Quebec
@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.
Felipe PJ (@fjvost) reported 47 minutes ago from Montréal, Quebec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
Juliana C 🏳️‍🌈 (@juycer) reported 55 minutes ago from Longueuil, Quebec
Besides providing a service with a speed way lower than I hired, @Videotron now is not working at all. I guess it’s time to change.
martin lutteral 🇨🇦 (@mlutteral) reported 56 minutes ago from Montréal, Quebec
@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
lagarto malo 🦎 (@lagarto_malo) reported 56 minutes ago from Westmount, Quebec
@pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.
Beth W (@bunnyette) reported 56 minutes ago from Montréal, Quebec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
Elephant Stone (@ElephantStoneHQ) reported 59 minutes ago from Montréal, Quebec
@MikeSidel @Videotron Sucks

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Kamelia (@money_pulasi) reported 5 minutes ago
**** soft launching, Imma buy all the ******* banner, all the advertisement, all the videotron this ******* country. Everybody needs to know.
Winter (it/that) 🇸🇰🇨🇦 (@WinterBourneTO) reported 12 minutes ago
@FreedomMobile @Videotron @Quebecor Well you can access my account all you want but it’s an issue on your end, not mine. It’s most likely a tower issue or something. Idk. I don’t work for the telecoms. I have great reception on many of the side streets connecting to Quebec as I drove many of them but not all.
Emanuel Farias (@emanuel_farias9) reported 14 minutes ago
@eltseak They will understand it better, when I cancel my Vidéotron and any other subscription with PKP companies. I encourage others to follow the same way.
Steve Faguy (@fagstein) reported 15 minutes ago
4. Allowing vertical integration: The cable companies bought the TV networks, and the CRTC thought this would help give them bigger pockets. Bell bought CTV (and later V/Noovo), Shaw bought Global, Rogers bought Citytv, Videotron bought TVA. But it didn't help the balance sheet.
Commissioner Miner (@fanCRTCProfling) reported 17 minutes ago
Bell, Telus, Videotron, Cogeco, Eastlink & SaskTel filed a joint #CRTC R&V: Part 1 Application for the Review and Variance of Telecom Decision CRTC 2025225, Mandatory Notification and Reporting of Major Telecommunications Service Outages
stephanie 🌻 (@31to76) reported 17 minutes ago
is anyone’s videotron internet super slow? mine has been like this since yesterday but not sure if it’s just me.
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 20 minutes ago
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
GOrevilo🏒🇨🇦🚲 (@Revilomtl) reported 21 minutes ago
@Videotron outage in the H9X 3B6 area since 11 am. Please help I can't work.
⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂 (@Marigakaa) reported 21 minutes ago
@DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS
Fluxtrot (@fluxtrot) reported 25 minutes ago
@Videotron Obviously I have to call Videotron personally... No ****! Unverified account... Signed by Joe-Rainbow-Cat-Face... Nobody would take that seriously.