Vidéotron outages and service status in Le Plateau-Mont-Royal, Quebec

Problems in the last 24 hours in Le Plateau-Mont-Royal, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Le Plateau-Mont-Royal, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Le Plateau-Mont-Royal, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal.

City	Problem Type	Report Time
Montréal	Internet	1 hour ago
Montréal	Internet	1 day ago
Montréal	Internet	11 days ago
Montréal	Internet	17 days ago
Montréal	Total Blackout	17 days ago
Montréal	Internet	19 days ago

Nearby cities with recent reports

Community Discussion

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Vidéotron Issues Reports Near Le Plateau-Mont-Royal, Quebec

Latest outage, problems and issue reports in Le Plateau-Mont-Royal and nearby locations:

• 
  Issa Sissoko (@IssaCheckmate) reported 1 minute ago from Montréal, Quebec

  @Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 5 minutes ago from Montréal, Quebec

  @Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.

• 
  Bitten Pnpple 🍍 (@EL_Loso) reported 9 minutes ago from Longueuil, Quebec

  I hope Videotron fix my home internet ASAP

• 
  m@rie (@mtn_carnet) reported 16 minutes ago from Montréal, Quebec

  @Videotron Service internet.

• 
  Issa Sissoko (@IssaCheckmate) reported 17 minutes ago from Montréal, Quebec

  @Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 19 minutes ago from Montréal, Quebec

  @Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 21 minutes ago from Montréal, Quebec

  @Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap

• 
  jyseerys (@jayseereyes) reported 23 minutes ago from Montréal, Quebec

  @Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.

• 
  M▼RKDIEZ (@markdiez514) reported 26 minutes ago from Montréal, Quebec

  @Videotron what’s going on with your internet wtf?!?!?

• 
  David MacIntyre (@dave_mac609) reported 27 minutes ago from Montréal, Quebec

  @Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.

• 
  Dan Carnelly (@dancarnelly) reported 30 minutes ago from Montréal, Quebec

  So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

• 
  khai (@sumtimw0ng) reported 33 minutes ago from Montréal, Quebec

  Hm, Videotron Internet is unstable tonight...

• 
  Jaaaaaayyyyy (@zerojay) reported 38 minutes ago from Montréal, Quebec

  2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.

• 
  Jaaaaaayyyyy (@zerojay) reported 45 minutes ago from Montréal, Quebec

  @Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?

• 
  Katelyn Thomas (@katelynvthomas) reported 50 minutes ago from Westmount, Quebec

  I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.

• 
  jyseerys (@jayseereyes) reported 51 minutes ago from Montréal, Quebec

  @Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.

• 
  Issa Sissoko (@IssaCheckmate) reported 55 minutes ago from Montréal, Quebec

  @Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.

• 
  lagarto malo 🦎 (@lagarto_malo) reported 56 minutes ago from Westmount, Quebec

  @pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.

• 
  Richard E Flanagan (@phosfiend) reported 57 minutes ago from Montréal, Quebec

  @Videotron internet seems to be down for folks in Hudson/St lazare

• 
  Kristian Gravenor (@CoolopolisMTL) reported 59 minutes ago from Montréal, Quebec

  @videotron no internet here at my home in NDG. Please fix

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 2 minutes ago from Renaud, Quebec

  If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲

• 
  Toth (@FakeNews10164) reported 7 minutes ago

  This famous network recruits or makes psychological harassment to their target! With old intercom systems that use the ELF of the electrical networks of their home! @Videotron @tvanouvelles JE enquête !!!! —->>>ZENITH

• 
  Linda Moll (@LindaMoll22169) reported 7 minutes ago

  @MartinSLewis Not in the last 6 months but was a Virgin Media customer from when it was Videotron, then Mercury, etc so about 28 years. Last few years had constant problems in renting films whereby it would play for 30 mins if I was incredibly lucky then freeze so stopped renting films.

• 
  Commissioner Miner (@fanCRTCProfling) reported 9 minutes ago

  Bell, Telus, Videotron, Cogeco, Eastlink & SaskTel filed a joint #CRTC R&V: Part 1 Application for the Review and Variance of Telecom Decision CRTC 2025225, Mandatory Notification and Reporting of Major Telecommunications Service Outages

• 
  John Meloche (@johnmeloche) reported 9 minutes ago

  @Videotron you guys having issues?

• 
  Scale (@alliareault) reported 19 minutes ago

  My credit bad they refused to give me router registered to Corporative Internet Account Centurion- landlord facilitators & Vidéotron- telecom providers- only ones authorized by CRTC at my location. TAL ruled against me. I'm waiting for them to adhere to QC Canadian & Global Regs.

• 
  ÆCH🇨🇦🇫🇮🇳🇱 (@infamousadam13) reported 19 minutes ago

  @K38Tweets @Reil76 @Bell Love when they ask me that. I used to get so sarcastic and make remarks back at them. Thankfully I’m with Vidéotron now and they have support that have knowledge not asking an IT guy if his ******* monitor and computer are plugged in and on 🤦

• 
  Ann 🇨🇦 (@Annwatson29) reported 22 minutes ago

  @Lucky_NUM13 @Videotron It would be nice to be kept informed instead of letting customers waste time thinking the problem was at our end like the message on TV implies.

• 
  GOrevilo🏒🇨🇦🚲 (@Revilomtl) reported 22 minutes ago

  @Videotron outage in the H9X 3B6 area since 11 am. Please help I can't work.

• 
  ERICX2020 (@ERICX2020) reported 28 minutes ago

  @Videotron Worst cellular service in Canada.