Vidéotron outages and service status in Le Plateau-Mont-Royal, Quebec

Problems in the last 24 hours in Le Plateau-Mont-Royal, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Le Plateau-Mont-Royal, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Le Plateau-Mont-Royal, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, and Longueuil.

City	Problem Type	Report Time
Montréal	Internet	3 hours ago
Montréal	Internet	4 hours ago
Montréal	Internet	5 hours ago
Montréal	Internet	1 day ago
Montréal	Internet	1 day ago
Montréal	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Vidéotron Issues Reports Near Le Plateau-Mont-Royal, Quebec

Latest outage, problems and issue reports in Le Plateau-Mont-Royal and nearby locations:

• 
  sbg4evr (@sbg4evr) reported 38 seconds ago from Montréal, Quebec

  @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

• 
  Richard E Flanagan (@phosfiend) reported 2 minutes ago from Montréal, Quebec

  @Videotron internet seems to be down for folks in Hudson/St lazare

• 
  Jaaaaaayyyyy (@zerojay) reported 4 minutes ago from Montréal, Quebec

  @Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 6 minutes ago from Montréal, Quebec

  @Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 9 minutes ago from Montréal, Quebec

  Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots

• 
  ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 9 minutes ago from Montréal, Quebec

  Wthhh @Videotron why is my txting not working 😡😡

• 
  Kathy M (@kathym425) reported 12 minutes ago from Montréal, Quebec

  @lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

• 
  jyseerys (@jayseereyes) reported 14 minutes ago from Montréal, Quebec

  @Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.

• 
  Bitten Pnpple 🍍 (@EL_Loso) reported 15 minutes ago from Longueuil, Quebec

  I hope Videotron fix my home internet ASAP

• 
  khai (@sumtimw0ng) reported 19 minutes ago from Montréal, Quebec

  Hm, Videotron Internet is unstable tonight...

• 
  KitEdotca (@KittEdotca) reported 22 minutes ago from Westmount, Quebec

  @Videotron so, erm, you’re internet is down?

• 
  Jaaaaaayyyyy (@zerojay) reported 23 minutes ago from Montréal, Quebec

  Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.

• 
  Elephant Stone (@ElephantStoneHQ) reported 25 minutes ago from Montréal, Quebec

  @MikeSidel @Videotron Sucks

• 
  Brommelier (@jonjerkone) reported 26 minutes ago from Westmount, Quebec

  When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩

• 
  m@rie (@mtn_carnet) reported 35 minutes ago from Montréal, Quebec

  @Videotron Service internet.

• 
  Issa Sissoko (@IssaCheckmate) reported 36 minutes ago from Montréal, Quebec

  @Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol

• 
  Katelyn Thomas (@katelynvthomas) reported 38 minutes ago from Westmount, Quebec

  I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.

• 
  Issa Sissoko (@IssaCheckmate) reported 40 minutes ago from Montréal, Quebec

  @Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.

• 
  lagarto malo 🦎 (@lagarto_malo) reported 43 minutes ago from Westmount, Quebec

  @pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.

• 
  Elephant Stone (@ElephantStoneHQ) reported 47 minutes ago from Montréal, Quebec

  Anyone else having @Videotron internet issues?

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shawna McLean (@Shawna_not_Sean) reported 6 minutes ago

  What a day, I'm going to have today! There's a problem with my father's TV I need to solve a problem before the gray cup 🤯 talk about stress 🤬😔 #GreyCup #videotron

• 
  Mr. FrozenToast (@Rafi_Farkas) reported 9 minutes ago

  @Videotron my internet is down for the last 30 minutes. Tried to reset the router and modem, no luck. Is there an outage?

• 
  Marc Brodeur (@BrodeurAZ) reported 13 minutes ago

  @N_A_Waller @HockeyScribe @AZadarski Pretty sure the Nordique’s issue was primarily le colisee. It was too small for the NHL. The new videotron centre is an NHL sized rink.

• 
  Commissioner Miner (@fanCRTCProfling) reported 14 minutes ago

  There are still no #CRTC outage reports from the ice storm that knocked comm's out for: -Videotron -Rogers -Freedom (which also negated French service during the outage) -Flanker brands -Resellers/wholesalers (Storm Internet aside)

• 
  Maka veli (@Makaveli_28) reported 14 minutes ago

  @theunknownmurda @Videotron Still ongoing outtage and it's been all day now. @Videotron are you gonna fix it already??

• 
  🇨🇦 Gary Simmons (@garysimmons) reported 15 minutes ago

  @freedomsupport I'm moving to Montreal in May... Is there any chance we'll see an integration of the Videotron Quebec network that quickly so that I don't have to leave Freedom?

• 
  Scale (@alliareault) reported 15 minutes ago

  Money isn't even an issue anymore. It's ideology. Vidéotron more than happy to pay my 900$ bill they manufactured when they refused to give me a local phone # & forced me to keep so I could still have internet- They used this bill to disconnect it anyway & openly admitted to denying me router/access to Centrurion Corporative Intrrnet/tv account- the only CRTC authorized internet/tv account at my location- Global 15 minute city Agora in Gatineau. My lease should guarantee me. So what I'm poor I can't survive w/out internet- no one can bit especially me a as a disabled artist! I SIGNED THE LEASE. IT'S TOO LATE. LEASE IS TREATY. I'M SO ANGRY. I've been without internet since Oct 2024

• 
  François Caron 🇨🇦 (@Milnoc) reported 20 minutes ago

  @fanCRTCProfling Nope. One important aspect of Videotron is that the service is reliable and the billing's accurate. I never have to fight with them.

• 
  LarryFisherman (@LarryFishermang) reported 20 minutes ago

  @Bell, you really need to start offering better internet packages if you want me as a customer. 5mb download and 680kb upload for 60$ a month is crazy, I'll stay with videotron

• 
  Geeno (@Geeno262) reported 23 minutes ago

  @AmazingZoltan try videotron i found i get great customer service