Vidéotron outages and service status in Le Plateau-Mont-Royal, Quebec

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Vidéotron generated 1 outage signal in the last 24 hours around Le Plateau-Mont-Royal, including 1 direct report.
The most common problems reported in this area mention Internet, TV, and Wi-fi.
The most recent signal from this area was received Apr 28, 6:03 PM EDT.

Internet (80%)
TV (13%)
Wi-fi (7%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Le Plateau-Mont-Royal, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Le Plateau-Mont-Royal, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Le Plateau-Mont-Royal	Baseline
Apr 28, 12:40 PM EDT	0	0	0
Apr 28, 1:00 PM EDT	0	0	0
Apr 28, 1:20 PM EDT	0	0	0
Apr 28, 1:40 PM EDT	0	0	0
Apr 28, 2:00 PM EDT	0	0	0
Apr 28, 2:20 PM EDT	0	0	0
Apr 28, 2:40 PM EDT	0	0	0
Apr 28, 3:00 PM EDT	0	0	0
Apr 28, 3:20 PM EDT	0	0	0
Apr 28, 3:40 PM EDT	0	0	0
Apr 28, 4:00 PM EDT	0	0	0
Apr 28, 4:20 PM EDT	0	0	0
Apr 28, 4:40 PM EDT	0	0	0
Apr 28, 5:00 PM EDT	0	0	0
Apr 28, 5:20 PM EDT	0	0	0
Apr 28, 5:40 PM EDT	0	0	0
Apr 28, 6:00 PM EDT	0	0	0
Apr 28, 6:20 PM EDT	0	0	0
Apr 28, 6:40 PM EDT	0	0	0
Apr 28, 7:00 PM EDT	0	0	0
Apr 28, 7:20 PM EDT	0	0	0
Apr 28, 7:40 PM EDT	0	0	0
Apr 28, 8:00 PM EDT	0	0	0
Apr 28, 8:20 PM EDT	0	0	0
Apr 28, 8:40 PM EDT	0	0	0
Apr 28, 9:00 PM EDT	0	0	0
Apr 28, 9:20 PM EDT	0	0	0
Apr 28, 9:40 PM EDT	0	0	0
Apr 28, 10:00 PM EDT	0	0	0
Apr 28, 10:20 PM EDT	0	0	0
Apr 28, 10:40 PM EDT	0	0	0
Apr 28, 11:00 PM EDT	0	0	0
Apr 28, 11:20 PM EDT	0	0	0
Apr 28, 11:40 PM EDT	0	0	0
Apr 29, 12:00 AM EDT	0	0	0
Apr 29, 12:20 AM EDT	0	0	0
Apr 29, 12:40 AM EDT	0	0	0
Apr 29, 1:00 AM EDT	0	0	0
Apr 29, 1:20 AM EDT	0	0	0
Apr 29, 1:40 AM EDT	0	0	0
Apr 29, 2:00 AM EDT	0	0	0
Apr 29, 2:20 AM EDT	0	0	0
Apr 29, 2:40 AM EDT	0	0	0
Apr 29, 3:00 AM EDT	0	0	0
Apr 29, 3:20 AM EDT	0	0	0
Apr 29, 3:40 AM EDT	0	0	0
Apr 29, 4:00 AM EDT	0	0	0
Apr 29, 4:20 AM EDT	0	0	0
Apr 29, 4:40 AM EDT	0	0	0
Apr 29, 5:00 AM EDT	0	0	0
Apr 29, 5:20 AM EDT	0	0	0
Apr 29, 5:40 AM EDT	0	0	0
Apr 29, 6:00 AM EDT	0	0	0
Apr 29, 6:20 AM EDT	0	0	0
Apr 29, 6:40 AM EDT	0	0	0
Apr 29, 7:00 AM EDT	0	0	0
Apr 29, 7:20 AM EDT	0	0	0
Apr 29, 7:40 AM EDT	0	0	0
Apr 29, 8:00 AM EDT	0	0	0
Apr 29, 8:20 AM EDT	0	0	0
Apr 29, 8:40 AM EDT	0	0	0
Apr 29, 9:00 AM EDT	0	0	0
Apr 29, 9:20 AM EDT	0	0	0
Apr 29, 9:40 AM EDT	0	0	0
Apr 29, 10:00 AM EDT	0	0	0
Apr 29, 10:20 AM EDT	0	0	0
Apr 29, 10:40 AM EDT	0	0	0
Apr 29, 11:00 AM EDT	0	0	0
Apr 29, 11:20 AM EDT	0	0	0
Apr 29, 11:40 AM EDT	0	0	0
Apr 29, 12:00 PM EDT	0	0	0
Apr 29, 12:20 PM EDT	0	0	0
Apr 29, 12:40 PM EDT	0	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Le Plateau-Mont-Royal, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, and Longueuil.

City	Problem Type	Report Time
Montréal	TV	19 hours ago
Montréal	Internet	4 days ago
Montréal	Internet	4 days ago
Montréal	TV	11 days ago
Montréal	Wi-fi	12 days ago
Montréal	Internet	12 days ago

Nearby cities with recent reports

Montréal

3 recent signals

19 hours ago

Community Discussion

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Vidéotron Issues Reports Near Le Plateau-Mont-Royal, Quebec

Latest outage, problems and issue reports in Le Plateau-Mont-Royal and nearby locations:

Issa Sissoko (@IssaCheckmate) reported 3 minutes ago from Montréal, Quebec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
m@rie (@mtn_carnet) reported 5 minutes ago from Montréal, Quebec
@Videotron Service internet.
martin lutteral 🇨🇦 (@mlutteral) reported 10 minutes ago from Montréal, Quebec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
Kristian Gravenor (@CoolopolisMTL) reported 11 minutes ago from Montréal, Quebec
@videotron no internet here at my home in NDG. Please fix
Issa Sissoko (@IssaCheckmate) reported 17 minutes ago from Montréal, Quebec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
Brommelier (@jonjerkone) reported 21 minutes ago from Westmount, Quebec
When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩
Issa Sissoko (@IssaCheckmate) reported 28 minutes ago from Montréal, Quebec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
Beth W (@bunnyette) reported 30 minutes ago from Montréal, Quebec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
M▼RKDIEZ (@markdiez514) reported 31 minutes ago from Montréal, Quebec
@Videotron what’s going on with your internet wtf?!?!?
Ahsan. (@Iqballer69) reported 34 minutes ago from Montréal, Quebec
@MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly
Kathy M (@kathym425) reported 35 minutes ago from Montréal, Quebec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
Bitten Pnpple 🍍 (@EL_Loso) reported 41 minutes ago from Longueuil, Quebec
I hope Videotron fix my home internet ASAP
Juliana C 🏳️‍🌈 (@juycer) reported 41 minutes ago from Longueuil, Quebec
Besides providing a service with a speed way lower than I hired, @Videotron now is not working at all. I guess it’s time to change.
ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 46 minutes ago from Montréal, Quebec
Wthhh @Videotron why is my txting not working 😡😡
Nick Chrysanthakopoulos (@NickChrysantha1) reported 47 minutes ago from Montréal, Quebec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
jyseerys (@jayseereyes) reported 48 minutes ago from Montréal, Quebec
@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.
Jaaaaaayyyyy (@zerojay) reported 51 minutes ago from Montréal, Quebec
2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
David MacIntyre (@dave_mac609) reported 51 minutes ago from Montréal, Quebec
@Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.
martin lutteral 🇨🇦 (@mlutteral) reported 57 minutes ago from Montréal, Quebec
@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
Sean Lloyd (@SeanLloyd93) reported 59 minutes ago from Montréal, Quebec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Scale (@alliareault) reported 4 minutes ago
@LovesCanada8 Maxime, my son & I signed lease- tenant of 15 min globalist city Agora In Gatineau last July. Monopoly Corporative Accounts internet/tv owner/landlord facilitator Vidéotron provider- internet incl in rent! We never had! Corrupt Tribunal Administratif du Logement ruled against us!
Mr. FrozenToast (@Rafi_Farkas) reported 6 minutes ago
@Videotron my internet is down for the last 30 minutes. Tried to reset the router and modem, no luck. Is there an outage?
Fluxtrot (@fluxtrot) reported 7 minutes ago
@Videotron Obviously I have to call Videotron personally... No ****! Unverified account... Signed by Joe-Rainbow-Cat-Face... Nobody would take that seriously.
Jean Laroche (@boursouvie) reported 8 minutes ago
Anyone here has audio problems with @CNBC linear TV (Vidéotron is my internet provider)?
DJV (@wickerman555666) reported 8 minutes ago
@AEWonTV Why did they present him like a heel? Lol an interruption via videotron? This company just does whatever it wants hahaha its honestly satire at this point. Have MJF come back and a WEEK later wins the World Title in a 4 way. WHAT A BUILD…. Its just TERRIBLE booking
Lex Harvey (@lexharvs) reported 13 minutes ago
Cllr Ainslie asks why not emulate the model in Montreal? In 2013, Bell, Rogers, Telus and Quebec-based Videotron invested equally in a $50-million project to bring cell service to Montreal’s Metro.
Commissioner Miner (@fanCRTCProfling) reported 16 minutes ago
W/ wholesale we have CNOC members Distributel, Vmedia, Start, Ebox etc All owned by Bell, Rogers Videotron & Telus. What are they going to do here lock people into mobile-Internet bundles? Bundles to save 10$ off cruddy #CRTC service costs in 2yr contracts? A god send? Dunno..
Jj89 (@Jj8990313510) reported 18 minutes ago
@Videotron I am beyond frustrated. I work from home and the Internet cuts every 5-10 mins it’s been a solid 2 hours I am not able to work. It’s very infuriating when you can’t even work because the wifi keeps going down.
⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂 (@Marigakaa) reported 22 minutes ago
@DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS
Event_201_Prophecy (@grcAffiliate) reported 22 minutes ago
@Videotron YOUR APP DOESNT WORK YOUR APP DOESNT WORK!!!!!!