Vidéotron Outage Report in Le Plateau-Mont-Royal, Montréal, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Le Plateau-Mont-Royal, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Le Plateau-Mont-Royal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (73%)
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Wi-fi (9%)
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Total Blackout (7%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Le Plateau-Mont-Royal, Montréal, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Laval, Châteauguay, Saint-Constant, Dollard-Des Ormeaux, Terrebonne, Castle Gardens, Dorval, Mont-Royal, Longueuil, Lachine and Saint-Bruno-de-Montarville.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Laval |
Internet | |
| Montréal |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Le Plateau-Mont-Royal, Québec
Latest outage, problems and issue reports in Le Plateau-Mont-Royal and nearby locations:
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Badr S. Masri
(@badrmasri) reported
from
Laval, Québec
@Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?
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Felipe PJ
(@fjvost) reported
from
Montréal, Québec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
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M▼RKDIEZ
(@markdiez514) reported
from
Montréal, Québec
@Videotron what’s going on with your internet wtf?!?!?
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
Anyone else having @Videotron internet issues?
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SalaUddin
(@salauddinshah99) reported
from
Laval, Québec
@fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!
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Katelyn Thomas
(@katelynvthomas) reported
from
Westmount, Québec
I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.
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Bitten Pnpple 🍍
(@EL_Loso) reported
from
Longueuil, Québec
I hope Videotron fix my home internet ASAP
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
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ZAZA BADAZZ♒️⭐️🏁
(@loveZaa36) reported
from
Montréal, Québec
Wthhh @Videotron why is my txting not working 😡😡
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Nick Chrysanthakopoulos
(@NickChrysantha1) reported
from
Montréal, Québec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
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lagarto malo 🦎
(@lagarto_malo) reported
from
Westmount, Québec
@pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.
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Cee
(@CeeFor) reported
from
Montréal, Québec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
@MikeSidel @Videotron Sucks
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Dan Carnelly
(@dancarnelly) reported
from
Montréal, Québec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
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summer the fighter
(@SummerrWoodss) reported
from
Dollard-Des Ormeaux, Québec
@Videotron y’all out here having the worst connection and nobody working to help…
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
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Fha Gauthier
(@voilalasoupe) reported
from
Laval, Québec
Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@Videotron is service down? No Helix, no tv or internet access
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lawrence bass
(@lbass007) reported
from
Laval, Québec
@Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately
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Droussy 🎙🔥
(@DroussyBabe) reported
from
Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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1st Pick overall!🇨🇦♥️🇺🇦
(@MoyerDwayne) reported
@cfmontreal @Videotron Bassong. The only game where he wasn’t the worst player on the pitch.
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Fish Creek Brewing Co.
(@fishcreekbeer) reported
@SamyiMo @TheBeaverton Clearly they should have redundancies. The fact Bell, TELUS, Shaw, Cogeco, Videotron, Sasktel, etc. already exist didn’t prevent Interac’s service from going down. How would another 5, 10 or 100 competitors have?
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Jacksansglace
(@Redskins024) reported
@CTVMontreal Can we give all those customer to VIDEOTRON...please
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jack mcgraw
(@redmcgraw1) reported
@FP_Champagne Is there a policy and technical way to ensure that canadians could switch to another provider (say videotron, bell, telus or shaw) if a provider (say rogers) goes down on an emergency basis, at the expense of of the downed provider (example rogers)?
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cryptogranpa
(@heccryptokid) reported
@chris_tew @CJLatAm A Videotron employee told me during a service call they were testing it already 3-4 months back, in Montréal
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Kakyssa
(@Kakyssa) reported
@InsaneMapleLeaf Damnnnn videotron ftw (though it goes down randomly too sometimes RIP) also you didnt finish your classes for it yet or its something else?
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Commissioner Miner
(@fanCRTCProfling) reported
Rogers: Bundle is king Bell: Bundle is king Telus: Bundle is king Videotron: Bundle is king. Shaw: Bundle is king. Competition Bureau: Bundle is king. #CRTC: Bundle is king. Outage: Your fault for having a sole supplier & not being able to afford anything else.
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Philippe Boileau 🇲🇶
(@boileaupa) reported
@nspector4 Videotron will go national. They are not as good as Cogeco in customer service but they are way way better than Rogers and Bell.
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Ozz3605
(@Ozz3605) reported
@Jayd_Ink So idk about that since im with Videotron but ive been with Rogers for 15yrs before and not a single issue. You get 1 day with no service then its the worst ever. . .
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jack mcgraw
(@redmcgraw1) reported
@hope0070 @FP_Champagne Cancel the rogers shaw merger, but its not a duopoly. Shaw, bell, videotron, rogers and telus