Vidéotron

Vidéotron Outage Report in Le Plateau-Mont-Royal, Montréal, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Le Plateau-Mont-Royal, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Le Plateau-Mont-Royal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Le Plateau-Mont-Royal, Montréal, Québec 02/27/2026 19:40

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Le Plateau-Mont-Royal, Montréal, Québec

The most recent Vidéotron outage reports came from the following cities: Montréal, Dollard-Des Ormeaux, Longueuil, La Prairie, Laval, Brossard and LaSalle.

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City Problem Type Report Time
CanadaMontréal Total Blackout
CanadaMontréal Internet
CanadaMontréal Wi-fi
CanadaMontréal Internet
CanadaDollard-Des Ormeaux Wi-fi
CanadaLongueuil Internet

Community Discussion

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Vidéotron Issues Reports Near Le Plateau-Mont-Royal, Québec

Latest outage, problems and issue reports in Le Plateau-Mont-Royal and nearby locations:

  • kathym425 Kathy M (@kathym425) reported from Montréal, Québec

    @lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

  • sbg4evr sbg4evr (@sbg4evr) reported from Montréal, Québec

    @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

  • NickChrysantha1 Nick Chrysanthakopoulos (@NickChrysantha1) reported from Montréal, Québec

    @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    @MikeSidel @Videotron Sucks

  • mtn_carnet m@rie (@mtn_carnet) reported from Montréal, Québec

    @Videotron Service internet.

  • sbg4evr sbg4evr (@sbg4evr) reported from Montréal, Québec

    @Videotron is service down? No Helix, no tv or internet access

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

  • DroussyBabe Droussy 🎙🔥 (@DroussyBabe) reported from Montréal, Québec

    Fix this **** Now !! @Videotron #enjeuxmajeurs

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?

  • salauddinshah99 SalaUddin (@salauddinshah99) reported from Laval, Québec

    @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    @Videotron has the worst customer service.

  • lbass007 lawrence bass (@lbass007) reported from Laval, Québec

    @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

  • sumtimw0ng khai (@sumtimw0ng) reported from Montréal, Québec

    Hm, Videotron Internet is unstable tonight...

  • kathym425 Kathy M (@kathym425) reported from Montréal, Québec

    @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

  • badrmasri Badr S. Masri (@badrmasri) reported from Laval, Québec

    @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

  • fjvost Felipe PJ (@fjvost) reported from Montréal, Québec

    Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

  • voilalasoupe Fha Gauthier (@voilalasoupe) reported from Laval, Québec

    Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    Anyone else having @Videotron internet issues?

  • markdiez514 M▼RKDIEZ (@markdiez514) reported from Montréal, Québec

    @Videotron what’s going on with your internet wtf?!?!?

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    When Videotron calls you to solve your problems, but actually doesn't lmao.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • greekstud89 Paul K (@greekstud89) reported

    @Videotron hello is your phone line down i cant reach my Grandma

  • HearMeSeeMe2 HearMeSeeMe (@HearMeSeeMe2) reported

    @Videotron WiFi still doesn't work, it's 8am. This is the longest it's ever been out. I'm assuming this is the case for most of the plateau area?

  • shacams68 Sharon Campbell (@shacams68) reported

    @RogersHelps What is actually going on? You celebrate your capitalistic greedy monopoly too much? Almost the entire customer base in Ottawa without service for 18 hours and you’re responding like it’s one offs. It’s thousands. Don’t forget Bell and Videotron still exist. We won’t.

  • swearahs Sara (@swearahs) reported

    @Videotron Can you PLEAse Give us a time frame of when will this issue be resolved?!!!!!

  • swearahs Sara (@swearahs) reported

    @HearMeSeeMe2 @Videotron Are you still experiencing the outage? I’m in Vaudreuil-Dorion and experiencing the same issue

  • N1ckFL1x 🎮Nick Flix🇬🇷 (@N1ckFL1x) reported

    @Videotron We're can we see outage reports. When do you think the internet will be back? And why does my tv go down when ny internet goes down? This happens quite often.

  • bbludalia Blue Dalia 🦁 (@bbludalia) reported

    @Videotron 2023 and still didn’t figure out to put the wires underground in Quebec ! Never seize to amaze me

  • King84816640 King (@King84816640) reported

    @andersonestevam @Videotron I think it’s down in many places around the city. No response on when it’ll get fixed. :/

  • gameplayisking Stephane Cui (@gameplayisking) reported

    @Videotron Internet down in Laurier since 10PM last night.

  • witchy_but_not witch_um (@witchy_but_not) reported

    @Videotron Sud-ouest Montreal down. No updates in sight.