Vidéotron outages and service status in Le Plateau-Mont-Royal, Quebec

Problems in the last 24 hours in Le Plateau-Mont-Royal, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Le Plateau-Mont-Royal, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Le Plateau-Mont-Royal, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, and Longueuil.

City	Problem Type	Report Time
Montréal	Internet	36 minutes ago
Montréal	Internet	23 hours ago
Montréal	Internet	23 hours ago
Montréal	Internet	24 hours ago
Montréal	E-mail	2 days ago
Montréal	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Vidéotron Issues Reports Near Le Plateau-Mont-Royal, Quebec

Latest outage, problems and issue reports in Le Plateau-Mont-Royal and nearby locations:

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 3 minutes ago from Montréal, Quebec

  @Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap

• 
  Beth W (@bunnyette) reported 5 minutes ago from Montréal, Quebec

  @Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?

• 
  Khai. 💉💉 💉 😷 (@sumtimw0ng) reported 6 minutes ago from Montréal, Quebec

  Great. Videotron seems to be unstable. 3rd time losing connection today 🤌

• 
  Ahsan. (@Iqballer69) reported 7 minutes ago from Montréal, Quebec

  @MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly

• 
  KitEdotca (@KittEdotca) reported 9 minutes ago from Westmount, Quebec

  @Videotron so, erm, you’re internet is down?

• 
  Kathy M (@kathym425) reported 19 minutes ago from Montréal, Quebec

  @lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

• 
  Issa Sissoko (@IssaCheckmate) reported 20 minutes ago from Montréal, Quebec

  @Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.

• 
  Amanda (@wild_one1998) reported 20 minutes ago from Montréal, Quebec

  @Videotron Both cable boxes in the house went down last night, and are still down now

• 
  Kathy M (@kathym425) reported 22 minutes ago from Montréal, Quebec

  @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

• 
  sbg4evr (@sbg4evr) reported 29 minutes ago from Montréal, Quebec

  @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

• 
  Katelyn Thomas (@katelynvthomas) reported 34 minutes ago from Westmount, Quebec

  I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.

• 
  Nick Chrysanthakopoulos (@NickChrysantha1) reported 35 minutes ago from Montréal, Quebec

  @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

• 
  Juliana C 🏳️‍🌈 (@juycer) reported 41 minutes ago from Longueuil, Quebec

  Besides providing a service with a speed way lower than I hired, @Videotron now is not working at all. I guess it’s time to change.

• 
  Sean Lloyd (@SeanLloyd93) reported 42 minutes ago from Montréal, Quebec

  @Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service

• 
  Issa Sissoko (@IssaCheckmate) reported 44 minutes ago from Montréal, Quebec

  @Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.

• 
  jyseerys (@jayseereyes) reported 45 minutes ago from Montréal, Quebec

  @Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.

• 
  Kristian Gravenor (@CoolopolisMTL) reported 47 minutes ago from Montréal, Quebec

  @videotron no internet here at my home in NDG. Please fix

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 50 minutes ago from Montréal, Quebec

  @Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.

• 
  Cee (@CeeFor) reported 52 minutes ago from Montréal, Quebec

  @Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

• 
  Dan Carnelly (@dancarnelly) reported 54 minutes ago from Montréal, Quebec

  So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shawna McLean (@Shawna_not_Sean) reported 3 minutes ago

  What a day, I'm going to have today! There's a problem with my father's TV I need to solve a problem before the gray cup 🤯 talk about stress 🤬😔 #GreyCup #videotron

• 
  François Caron 🇨🇦 (@Milnoc) reported 7 minutes ago

  @fanCRTCProfling I'm currently having a Vidéotron mobile data outage. Very rare. I think a cell tower died in Kanata North of the 417.

• 
  Jj89 (@Jj8990313510) reported 7 minutes ago

  @Videotron I am beyond frustrated. I work from home and the Internet cuts every 5-10 mins it’s been a solid 2 hours I am not able to work. It’s very infuriating when you can’t even work because the wifi keeps going down.

• 
  Abcdyuiop (@Abcdyuiop1) reported 8 minutes ago

  @Videotron What about us? When will we.get ours??? Ndg.. nobody has come to fix the broken wire here

• 
  François (@F__Peladeau) reported 9 minutes ago

  My internet provider is pissing me off. Tomorrow is D day. Either they fix it permanently or I switch to Bell. @Videotron @Bell

• 
  Commissioner Miner (@fanCRTCProfling) reported 12 minutes ago

  @TimoVainionpaa @RitaTrichur They are, with their other flanker brands. Cogeco flanker Oxio is riding on others networks. All the bell flankers Videotron's flanker is on everyone's network. Rogers is riding on others & makes up like 50% of Cogeco's network use. They all are, they just hide it.

• 
  Commissioner Miner (@fanCRTCProfling) reported 13 minutes ago

  Based on the #CRTC rules in regards to the outage reports, and the fact the no one else filled an outage report, we can conclude Bell actually own Rogers, Freedom and Videotron, or they just buy access from Bell which, per the rules, is allowed to be hidden.

• 
  Panda🌻 (@takarajewels) reported 13 minutes ago

  The thrilling sequel: apparently it’s NOT possible to filter TV channels to only see what I subscribe to. Ya’ll I will head on back to Videotron at this rate, wtf. At least with them I don’t have to scroll past 28394 channels I don’t pay for to get to the ones I do. 💀

• 
  Buck (@BuckPanic) reported 14 minutes ago

  @aybrowatchyrjet QC never seeing NHL hockey in videotron

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 16 minutes ago

  @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks