Vidéotron outages and service status in Le Plateau-Mont-Royal, Quebec

Problems in the last 24 hours in Le Plateau-Mont-Royal, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Le Plateau-Mont-Royal, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Le Plateau-Mont-Royal, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal.

City	Problem Type	Report Time
Montréal	Internet	5 days ago
Montréal	Internet	5 days ago
Montréal	Internet	9 days ago
Montréal	Internet	14 days ago
Montréal	Internet	19 days ago
Montréal	Internet	20 days ago

Nearby cities with recent reports

Community Discussion

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Vidéotron Issues Reports Near Le Plateau-Mont-Royal, Quebec

Latest outage, problems and issue reports in Le Plateau-Mont-Royal and nearby locations:

• 
  Khai. 💉💉 💉 😷 (@sumtimw0ng) reported 1 minute ago from Montréal, Quebec

  Great. Videotron seems to be unstable. 3rd time losing connection today 🤌

• 
  Kathy M (@kathym425) reported 3 minutes ago from Montréal, Quebec

  @lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 3 minutes ago from Montréal, Quebec

  @Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic

• 
  KitEdotca (@KittEdotca) reported 6 minutes ago from Westmount, Quebec

  @Videotron so, erm, you’re internet is down?

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 7 minutes ago from Montréal, Quebec

  @Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap

• 
  Issa Sissoko (@IssaCheckmate) reported 15 minutes ago from Montréal, Quebec

  @Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.

• 
  Beth W (@bunnyette) reported 22 minutes ago from Montréal, Quebec

  @Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?

• 
  Elephant Stone (@ElephantStoneHQ) reported 27 minutes ago from Montréal, Quebec

  Anyone else having @Videotron internet issues?

• 
  Droussy 🎙🔥 (@DroussyBabe) reported 30 minutes ago from Montréal, Quebec

  Fix this **** Now !! @Videotron #enjeuxmajeurs

• 
  Jaaaaaayyyyy (@zerojay) reported 31 minutes ago from Montréal, Quebec

  @Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?

• 
  sbg4evr (@sbg4evr) reported 35 minutes ago from Montréal, Quebec

  @Videotron is service down? No Helix, no tv or internet access

• 
  Amanda (@wild_one1998) reported 37 minutes ago from Montréal, Quebec

  @Videotron Both cable boxes in the house went down last night, and are still down now

• 
  Elephant Stone (@ElephantStoneHQ) reported 42 minutes ago from Montréal, Quebec

  @MikeSidel @Videotron Sucks

• 
  ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 45 minutes ago from Montréal, Quebec

  Wthhh @Videotron why is my txting not working 😡😡

• 
  Kathy M (@kathym425) reported 49 minutes ago from Montréal, Quebec

  @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

• 
  Bitten Pnpple 🍍 (@EL_Loso) reported 51 minutes ago from Longueuil, Quebec

  I hope Videotron fix my home internet ASAP

• 
  Cee (@CeeFor) reported 54 minutes ago from Montréal, Quebec

  @Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

• 
  Richard E Flanagan (@phosfiend) reported 55 minutes ago from Montréal, Quebec

  @Videotron internet seems to be down for folks in Hudson/St lazare

• 
  Brommelier (@jonjerkone) reported 56 minutes ago from Westmount, Quebec

  When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 58 minutes ago from Montréal, Quebec

  @Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Somaeck (@somaeck) reported 6 minutes ago

  I reached out to @Videotron today to inquire into contractual penalties for ending the services I have with them. I have no qualms with the product - it has been pretty good. #eSim and unified billing though are not available. A thread on what went down... 1/9

• 
  Alex Clark (@alxclrk) reported 6 minutes ago

  I'm on a train from Toronto to Montreal, and I can't believe we can't get reliable internet for the entire trip with VIA Rail. Onboard wifi dropping constantly and even Videotron's network has terrible coverage over the entire ride. Really wish they could use Starlink somehow.

• 
  Avanos 🇨🇦⚜️ (@Avanosss) reported 7 minutes ago

  @PapiDitzyHarpy @GinoHard_ The language barrier is a pretty weak argument! In Quebec, we’re practically all bilingual and the Montreal Canadiens don’t seem to have any problem! Yes, the market is small, but at least the Videotron Centre would be full for every game!

• 
  Emmanuel (@GlitchTechFan) reported 20 minutes ago

  Oh haha really funny @Videotron, now fix your services. The fact this has been going on since this morning, and it's yet to be fixed? And services are expected to come back at 11 PM? And this is WHY I do not want Helix TV!

• 
  RiouxSVN (@RiouxSVN) reported 22 minutes ago

  Update on the ongoing outage: power is restored, but our network provider (Videotron) still has issues with the power outage. They did not provide an ETA yet.

• 
  Gerv (@Gervcomo) reported 22 minutes ago

  @LucDupont @Videotron Same today, i've noticed this a few times recently, never happened before, i'd say since last fall. One of the few reasons i keep cable. They better fix the problem or i'll subscribe online and cut this cable....finally !

• 
  Linda Moll (@LindaMoll22169) reported 24 minutes ago

  @MartinSLewis Not in the last 6 months but was a Virgin Media customer from when it was Videotron, then Mercury, etc so about 28 years. Last few years had constant problems in renting films whereby it would play for 30 mins if I was incredibly lucky then freeze so stopped renting films.

• 
  Scale (@alliareault) reported 29 minutes ago

  @LovesCanada8 Maxime, my son & I signed lease- tenant of 15 min globalist city Agora In Gatineau last July. Monopoly Corporative Accounts internet/tv owner/landlord facilitator Vidéotron provider- internet incl in rent! We never had! Corrupt Tribunal Administratif du Logement ruled against us!

• 
  Paolo (@Captain_Crash83) reported 30 minutes ago

  Anybody currently having issues with Videotron?

• 
  Toth (@FakeNews10164) reported 35 minutes ago

  This famous network recruits or makes psychological harassment to their target! With old intercom systems that use the ELF of the electrical networks of their home! @Videotron @tvanouvelles JE enquête !!!! —->>>ZENITH