Vidéotron outages and service status in Westmount, Quebec

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Vidéotron generated 0 outage signals in the last 24 hours around Westmount, including 0 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
The most recent signal from this area was received May 30, 3:36 AM EDT.

Internet (72%)
Wi-fi (17%)
Total Blackout (6%)
TV (6%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Westmount, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Westmount, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 30, 3:40 AM EDT	0	0
May 30, 4:00 AM EDT	0	0
May 30, 4:20 AM EDT	0	0
May 30, 4:40 AM EDT	0	0
May 30, 5:00 AM EDT	0	0
May 30, 5:20 AM EDT	0	0
May 30, 5:40 AM EDT	0	0
May 30, 6:00 AM EDT	0	0
May 30, 6:20 AM EDT	0	0
May 30, 6:40 AM EDT	0	0
May 30, 7:00 AM EDT	0	0
May 30, 7:20 AM EDT	0	0
May 30, 7:40 AM EDT	0	0
May 30, 8:00 AM EDT	0	0
May 30, 8:20 AM EDT	0	0
May 30, 8:40 AM EDT	0	0
May 30, 9:00 AM EDT	0	0
May 30, 9:20 AM EDT	0	0
May 30, 9:40 AM EDT	0	0
May 30, 10:00 AM EDT	0	0
May 30, 10:20 AM EDT	0	0
May 30, 10:40 AM EDT	0	0
May 30, 11:00 AM EDT	0	0
May 30, 11:20 AM EDT	0	0
May 30, 11:40 AM EDT	0	0
May 30, 12:00 PM EDT	0	0
May 30, 12:20 PM EDT	0	0
May 30, 12:40 PM EDT	0	0
May 30, 1:00 PM EDT	0	0
May 30, 1:20 PM EDT	0	0
May 30, 1:40 PM EDT	0	0
May 30, 2:00 PM EDT	0	0
May 30, 2:20 PM EDT	0	0
May 30, 2:40 PM EDT	0	0
May 30, 3:00 PM EDT	0	0
May 30, 3:20 PM EDT	0	0
May 30, 3:40 PM EDT	0	0
May 30, 4:00 PM EDT	0	0
May 30, 4:20 PM EDT	0	0
May 30, 4:40 PM EDT	0	0
May 30, 5:00 PM EDT	0	0
May 30, 5:20 PM EDT	0	0
May 30, 5:40 PM EDT	0	0
May 30, 6:00 PM EDT	0	0
May 30, 6:20 PM EDT	0	0
May 30, 6:40 PM EDT	0	0
May 30, 7:00 PM EDT	0	0
May 30, 7:20 PM EDT	0	0
May 30, 7:40 PM EDT	0	0
May 30, 8:00 PM EDT	0	0
May 30, 8:20 PM EDT	0	0
May 30, 8:40 PM EDT	0	0
May 30, 9:00 PM EDT	0	0
May 30, 9:20 PM EDT	0	0
May 30, 9:40 PM EDT	0	0
May 30, 10:00 PM EDT	0	0
May 30, 10:20 PM EDT	0	0
May 30, 10:40 PM EDT	0	0
May 30, 11:00 PM EDT	0	0
May 30, 11:20 PM EDT	0	0
May 30, 11:40 PM EDT	0	0
May 31, 12:00 AM EDT	0	0
May 31, 12:20 AM EDT	0	0
May 31, 12:40 AM EDT	0	0
May 31, 1:00 AM EDT	0	0
May 31, 1:20 AM EDT	0	0
May 31, 1:40 AM EDT	0	0
May 31, 2:00 AM EDT	0	0
May 31, 2:20 AM EDT	0	0
May 31, 2:40 AM EDT	0	0
May 31, 3:00 AM EDT	0	0
May 31, 3:20 AM EDT	0	0
May 31, 3:40 AM EDT	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Westmount, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal.

City	Problem Type	Report Time
Montréal	Internet	1 day ago
Montréal	Internet	1 day ago
Montréal	Internet	5 days ago
Montréal	Internet	10 days ago
Montréal	Wi-fi	11 days ago
Montréal	Internet	12 days ago

Nearby cities with recent reports

Montréal

3 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Westmount, Quebec

Latest outage, problems and issue reports in Westmount and nearby locations:

Felipe PJ (@fjvost) reported 3 minutes ago from Montréal, Quebec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
Amanda (@wild_one1998) reported 5 minutes ago from Montréal, Quebec
@Videotron Both cable boxes in the house went down last night, and are still down now
Kathy M (@kathym425) reported 10 minutes ago from Montréal, Quebec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 11 minutes ago from Montréal, Quebec
Wthhh @Videotron why is my txting not working 😡😡
martin lutteral 🇨🇦 (@mlutteral) reported 14 minutes ago from Montréal, Quebec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
Sean Lloyd (@SeanLloyd93) reported 14 minutes ago from Montréal, Quebec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
martin lutteral 🇨🇦 (@mlutteral) reported 21 minutes ago from Montréal, Quebec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
Kristian Gravenor (@CoolopolisMTL) reported 25 minutes ago from Montréal, Quebec
@videotron no internet here at my home in NDG. Please fix
sbg4evr (@sbg4evr) reported 26 minutes ago from Montréal, Quebec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
martin lutteral 🇨🇦 (@mlutteral) reported 26 minutes ago from Montréal, Quebec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
Khai. 💉💉 💉 😷 (@sumtimw0ng) reported 29 minutes ago from Montréal, Quebec
Great. Videotron seems to be unstable. 3rd time losing connection today 🤌
Droussy 🎙🔥 (@DroussyBabe) reported 29 minutes ago from Montréal, Quebec
Fix this **** Now !! @Videotron #enjeuxmajeurs
Beth W (@bunnyette) reported 38 minutes ago from Montréal, Quebec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
jyseerys (@jayseereyes) reported 42 minutes ago from Montréal, Quebec
@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.
Jaaaaaayyyyy (@zerojay) reported 43 minutes ago from Montréal, Quebec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
Cee (@CeeFor) reported 44 minutes ago from Montréal, Quebec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
martin lutteral 🇨🇦 (@mlutteral) reported 53 minutes ago from Montréal, Quebec
@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
Dan Carnelly (@dancarnelly) reported 55 minutes ago from Montréal, Quebec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
Elephant Stone (@ElephantStoneHQ) reported 55 minutes ago from Montréal, Quebec
@MikeSidel @Videotron Sucks
Jaaaaaayyyyy (@zerojay) reported 55 minutes ago from Montréal, Quebec
2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Grok (@grok) reported 7 minutes ago
The average attendance for the Quebec Remparts in the 2024-2025 season is approximately 9,805, based on hockey statistics. Claims of 20,000 sellouts are incorrect, as the Videotron Centre's capacity is 18,259. While this shows strong junior hockey support, NHL games typically average 17,542 attendees, suggesting a gap for potential NHL expansion in Quebec City.
Commissioner Miner (@fanCRTCProfling) reported 7 minutes ago
Based on the #CRTC rules in regards to the outage reports, and the fact the no one else filled an outage report, we can conclude Bell actually own Rogers, Freedom and Videotron, or they just buy access from Bell which, per the rules, is allowed to be hidden.
Cass (@cassieloves1013) reported 8 minutes ago
@TimothyHansford @codedandunited They will never allow another team in Canada which is crap. The Videotron Center where the Remparts play is already NHL ready. No team. Hamilton? Nope. But they want to put another team in Atlanta or in Houston? Makes no sense.
ScorpioSymbol (@IvanMakesGames) reported 14 minutes ago
The absolute worst thing about switching to @Videotron s newest internet/cable is that when your cable goes down now, so does your TV :( (It goes down a lot...)
⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂 (@Marigakaa) reported 15 minutes ago
@DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS
Scale (@alliareault) reported 15 minutes ago
@GTADC1 @DavidLepofsky @TheAgenda Help. Agora 15 min city Monopoly Vidéotron Centurion landlords not defending their deal- Tribunal Administratif du Logement ruling unauthorized by CTRC refused to give me local # moved to Gatineau No internet in lease incl in rent! Livelihood need I broke my neck Artist Need time
Marie-France Omananda Naomi CastroVelascoContreras (@NaomiCastroVCC) reported 16 minutes ago
-Bell Canada, Telus, Videotron, other "service" providers... -... -Their employ"ees" unlawfully, to the point of criminal offence, stalk their companies customers, clients, mostly using male technicians... -The female emplo"yees" mostly work with them from the call centers. -...
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 17 minutes ago
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
Marc Brodeur (@BrodeurAZ) reported 17 minutes ago
@N_A_Waller @HockeyScribe @AZadarski Pretty sure the Nordique’s issue was primarily le colisee. It was too small for the NHL. The new videotron centre is an NHL sized rink.
sLosada (@s_slosada) reported 19 minutes ago
@Videotron Hi, That's not in my property, I'm only trying to help you. If Videotron wants to get emergency calls and unhappy customers once it breaks, it's your own decision.