Vidéotron

Vidéotron Outage Report in Westmount, Québec

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The latest reports from users having issues in Westmount come from postal codes H3Z.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Westmount, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Westmount and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Westmount, Québec 05/19/2025 08:15

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Westmount, Québec

The most recent Vidéotron outage reports came from the following cities: Montréal, LaSalle, Boisbriand, Laval, Saint-Constant, Châteauguay, Candiac, Westmount, Sainte-Catherine, Lachine, Sainte-Thérèse and Dollard-Des Ormeaux.

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City Problem Type Report Time
CanadaMontréal Wi-fi
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Westmount, Québec

Latest outage, problems and issue reports in Westmount and nearby locations:

  • NickChrysantha1 Nick Chrysanthakopoulos (@NickChrysantha1) reported from Montréal, Québec

    @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    @MikeSidel @Videotron Sucks

  • sbg4evr sbg4evr (@sbg4evr) reported from Montréal, Québec

    @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

  • voilalasoupe Fha Gauthier (@voilalasoupe) reported from Laval, Québec

    Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

  • badrmasri Badr S. Masri (@badrmasri) reported from Laval, Québec

    @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

  • fjvost Felipe PJ (@fjvost) reported from Montréal, Québec

    Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

  • lbass007 lawrence bass (@lbass007) reported from Laval, Québec

    @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

  • EL_Loso Bitten Pnpple 🍍 (@EL_Loso) reported from Longueuil, Québec

    I hope Videotron fix my home internet ASAP

  • dancarnelly Dan Carnelly (@dancarnelly) reported from Montréal, Québec

    So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

  • sbg4evr sbg4evr (@sbg4evr) reported from Montréal, Québec

    @Videotron is service down? No Helix, no tv or internet access

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    @Videotron has the worst customer service.

  • SummerrWoodss summer the fighter (@SummerrWoodss) reported from Dollard-Des Ormeaux, Québec

    @Videotron y’all out here having the worst connection and nobody working to help…

  • CeeFor Cee (@CeeFor) reported from Montréal, Québec

    @Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

  • mtn_carnet m@rie (@mtn_carnet) reported from Montréal, Québec

    @Videotron Service internet.

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    Anyone else having @Videotron internet issues?

  • salauddinshah99 SalaUddin (@salauddinshah99) reported from Laval, Québec

    @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

  • kathym425 Kathy M (@kathym425) reported from Montréal, Québec

    @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

  • lagarto_malo lagarto malo 🦎 (@lagarto_malo) reported from Westmount, Québec

    @pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.

  • markdiez514 M▼RKDIEZ (@markdiez514) reported from Montréal, Québec

    @Videotron what’s going on with your internet wtf?!?!?

  • DroussyBabe Droussy 🎙🔥 (@DroussyBabe) reported from Montréal, Québec

    Fix this **** Now !! @Videotron #enjeuxmajeurs

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Ottawasherri Sherri Clair (@Ottawasherri) reported

    @smwgilbert @ctvottawa On videotron network in orleans. Nothing.

  • Chris7435266055 Chris74 (@Chris7435266055) reported

    @Videotron I will just cancel my service, thanks. Also don't make your clients wait 30 40 50 minutes trying to get in touch with you using 611. It's just like shitting on them. Hire more people if you want to show that you care about them. Its now more than 25 min waiting 2 talk 2 U...

  • Chris7435266055 Chris74 (@Chris7435266055) reported

    @Videotron if your cancellation dep is closed why are you not telling that to your customers when they are calling after hours instead of letting tham hang on a call that can't possibly get answered?

  • FerhanSiddique نا محرم (@FerhanSiddique) reported

    @Videotron Surely you have the worst customer services After waiting for 25 minutes on line your CS put the phone down I can't hear you What a nonsense...

  • juliamariedurso Juliamariedurso (@juliamariedurso) reported

    @Videotron had a service tech here for #HELIX and still having issues...clearly an issue with the product?!?! #frustrated #wfhlife

  • ebiss150 Eric (@ebiss150) reported

    @Videotron very unsatisfied with service I've received. My plan includes a phone exchange every 2 years. But to get a new phone this time videotron wants to charge me an extra 5$ a month. Decided to keep my old phone. I'm already paying$150 for home phone, internet and cell.

  • Chris7435266055 Chris74 (@Chris7435266055) reported

    @Videotron how do you lose customers? You set an automated robot to tell them the internet service will be restored by 5pm although its only 8am. Bye bye videotron. It wasnt nice knowing you and the way you treat your customers...

  • SeniorWebPM Don Rosenthal (@SeniorWebPM) reported

    @Videotron do you have an outage alert site. Our service is down in Snowdon and we have no information

  • cuto8 Curtis (@cuto8) reported

    @Videotron when will #eSIM support arrive on #Videotron network?

  • davadivou David_iB (@davadivou) reported

    @Videotron internet is completely down in Laval. Restarted router & modem. Nothing is working.