Vidéotron Outage Report in Westmount, Quebec

Problems in the last 24 hours in Westmount, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Westmount, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (19%)
• TV (8%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Westmount, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, Saint-Constant, Laval, Mercier, Longueuil, La Prairie, Dollard-Des Ormeaux, Pointe-Claire, and Boisbriand.

City	Problem Type	Report Time
Montréal	Internet	3 days ago
Montréal	Internet	4 days ago
Montréal	Wi-fi	9 days ago
Montréal	Internet	11 days ago
Montréal	Total Blackout	12 days ago
Montréal	Total Blackout	12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Westmount, Quebec

Latest outage, problems and issue reports in Westmount and nearby locations:

• 
  M▼RKDIEZ (@markdiez514) reported 32 seconds ago from Montréal, Quebec

  @Videotron what’s going on with your internet wtf?!?!?

• 
  Nick Chrysanthakopoulos (@NickChrysantha1) reported 6 minutes ago from Montréal, Quebec

  @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

• 
  Elephant Stone (@ElephantStoneHQ) reported 7 minutes ago from Montréal, Quebec

  Anyone else having @Videotron internet issues?

• 
  Fha Gauthier (@voilalasoupe) reported 11 minutes ago from Laval, Quebec

  Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

• 
  summer the fighter (@SummerrWoodss) reported 20 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron y’all out here having the worst connection and nobody working to help…

• 
  Dan Carnelly (@dancarnelly) reported 24 minutes ago from Montréal, Quebec

  So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

• 
  Kathy M (@kathym425) reported 25 minutes ago from Montréal, Quebec

  @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

• 
  Droussy 🎙🔥 (@DroussyBabe) reported 25 minutes ago from Montréal, Quebec

  Fix this **** Now !! @Videotron #enjeuxmajeurs

• 
  lagarto malo 🦎 (@lagarto_malo) reported 36 minutes ago from Westmount, Quebec

  @pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.

• 
  Cee (@CeeFor) reported 36 minutes ago from Montréal, Quebec

  @Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

• 
  Badr S. Masri (@badrmasri) reported 40 minutes ago from Laval, Quebec

  @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

• 
  lawrence bass (@lbass007) reported 40 minutes ago from Laval, Quebec

  @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

• 
  SalaUddin (@salauddinshah99) reported 40 minutes ago from Laval, Quebec

  @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

• 
  Bitten Pnpple 🍍 (@EL_Loso) reported 41 minutes ago from Longueuil, Quebec

  I hope Videotron fix my home internet ASAP

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 45 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron has the worst customer service.

• 
  sbg4evr (@sbg4evr) reported 47 minutes ago from Montréal, Quebec

  @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

• 
  Felipe PJ (@fjvost) reported 47 minutes ago from Montréal, Quebec

  Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

• 
  sbg4evr (@sbg4evr) reported 49 minutes ago from Montréal, Quebec

  @Videotron is service down? No Helix, no tv or internet access

• 
  Elephant Stone (@ElephantStoneHQ) reported 52 minutes ago from Montréal, Quebec

  @MikeSidel @Videotron Sucks

• 
  m@rie (@mtn_carnet) reported 55 minutes ago from Montréal, Quebec

  @Videotron Service internet.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Julie P. (@_julie_eva_) reported 3 minutes ago

  @Videotron Looks like it's happening again. We're having connection issues atm

• 
  onein7.6billions (@ONEIN7BI) reported 8 minutes ago

  @SugoiDekai2020 @CBergstaller @Videotron Still was shot amd created problems Answer they still gonna charge me if I used my internet phone

• 
  Janine Bertolo (she/her) (@JanineBertolo) reported 9 minutes ago

  @Videotron My service is back online. I’m suggesting that when there’s a widespread outage Videotron could put an automated voice message on the support line to let people know, maybe even when to expect service will be restored, or how customers can be reimbursed for lost service.

• 
  Pokerbros Canada (@IntlRoxy) reported 11 minutes ago

  @Videotron You still have problems or everything is back up ?

• 
  SheThinkIDontLoveHer●🇭🇹 (@ImMumenRider) reported 14 minutes ago

  Imagine tas des examens et ton service d internet cest @Videotron Mega badtrip ca

• 
  Dina (@soitsdina) reported 25 minutes ago

  @Videotron my internet is still down... it's been down since 1pm yesterday. Is it just me or are you still having issues on your end ?

• 
  Laura Marino (@MetalWifeLife) reported 28 minutes ago

  @Jamseyyboi @Videotron Same here! What’s going on, Videotron? We tried chat for help but it disconnected. And phone help is out of business hours!

• 
  Sébastien Leclerc (@sle118) reported 33 minutes ago

  @StinkyStonkster @Videotron Go ahead and do that. Bell service sucks all the time. Good luck

• 
  ashy (@HausOfAshleyy) reported 34 minutes ago

  @Videotron I’m on an endless hold currently trying to speak to someone, can you just answer me here? My internet has been down for like 20 hours, I need to do my school work!!! I’m in Montreal (NDG), when will it gr back???

• 
  Nora Loreto (@NoLore) reported 36 minutes ago

  @Videotron The outage today put me totally offline -- no data or wifi. I only say there was a bigger issue when I finally got service back. I didn't have any way to look your number up! A text would have been appreciated.