Vidéotron outages and service status in Westmount, Quebec

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Vidéotron generated 1 outage signal in the last 24 hours around Westmount, including 1 direct report.
The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
The most recent signal from this area was received Jun 30, 1:08 AM EDT.

Internet (84%)
Wi-fi (6%)
E-mail (3%)
Total Blackout (3%)
TV (3%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Westmount, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Westmount, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Westmount	Baseline
Jun 29, 9:40 PM EDT	0	0	0
Jun 29, 10:00 PM EDT	0	0	0
Jun 29, 10:20 PM EDT	0	0	0
Jun 29, 10:40 PM EDT	0	0	0
Jun 29, 11:00 PM EDT	0	0	0
Jun 29, 11:20 PM EDT	0	0	0
Jun 29, 11:40 PM EDT	0	0	0
Jun 30, 12:00 AM EDT	0	0	0
Jun 30, 12:20 AM EDT	0	0	0
Jun 30, 12:40 AM EDT	0	0	0
Jun 30, 1:00 AM EDT	0	0	0
Jun 30, 1:20 AM EDT	0	0	0
Jun 30, 1:40 AM EDT	0	0	0
Jun 30, 2:00 AM EDT	0	0	0
Jun 30, 2:20 AM EDT	0	0	0
Jun 30, 2:40 AM EDT	0	0	0
Jun 30, 3:00 AM EDT	0	0	0
Jun 30, 3:20 AM EDT	0	0	0
Jun 30, 3:40 AM EDT	0	0	0
Jun 30, 4:00 AM EDT	0	0	0
Jun 30, 4:20 AM EDT	0	0	0
Jun 30, 4:40 AM EDT	0	0	0
Jun 30, 5:00 AM EDT	0	0	0
Jun 30, 5:20 AM EDT	0	0	0
Jun 30, 5:40 AM EDT	0	0	0
Jun 30, 6:00 AM EDT	0	0	0
Jun 30, 6:20 AM EDT	0	0	0
Jun 30, 6:40 AM EDT	0	0	0
Jun 30, 7:00 AM EDT	0	0	0
Jun 30, 7:20 AM EDT	0	0	0
Jun 30, 7:40 AM EDT	0	0	0
Jun 30, 8:00 AM EDT	0	0	0
Jun 30, 8:20 AM EDT	0	0	0
Jun 30, 8:40 AM EDT	0	0	0
Jun 30, 9:00 AM EDT	0	0	0
Jun 30, 9:20 AM EDT	0	0	0
Jun 30, 9:40 AM EDT	0	0	0
Jun 30, 10:00 AM EDT	0	0	0
Jun 30, 10:20 AM EDT	0	0	0
Jun 30, 10:40 AM EDT	0	0	0
Jun 30, 11:00 AM EDT	0	0	0
Jun 30, 11:20 AM EDT	0	0	0
Jun 30, 11:40 AM EDT	0	0	0
Jun 30, 12:00 PM EDT	0	0	0
Jun 30, 12:20 PM EDT	0	0	0
Jun 30, 12:40 PM EDT	0	0	0
Jun 30, 1:00 PM EDT	0	0	0
Jun 30, 1:20 PM EDT	0	0	0
Jun 30, 1:40 PM EDT	0	0	0
Jun 30, 2:00 PM EDT	0	0	0
Jun 30, 2:20 PM EDT	0	0	0
Jun 30, 2:40 PM EDT	0	0	0
Jun 30, 3:00 PM EDT	0	0	0
Jun 30, 3:20 PM EDT	0	0	0
Jun 30, 3:40 PM EDT	0	0	0
Jun 30, 4:00 PM EDT	0	0	0
Jun 30, 4:20 PM EDT	0	0	0
Jun 30, 4:40 PM EDT	0	0	0
Jun 30, 5:00 PM EDT	0	0	0
Jun 30, 5:20 PM EDT	0	0	0
Jun 30, 5:40 PM EDT	0	0	0
Jun 30, 6:00 PM EDT	0	0	0
Jun 30, 6:20 PM EDT	0	0	0
Jun 30, 6:40 PM EDT	0	0	0
Jun 30, 7:00 PM EDT	0	0	0
Jun 30, 7:20 PM EDT	0	0	0
Jun 30, 7:40 PM EDT	0	0	0
Jun 30, 8:00 PM EDT	0	0	0
Jun 30, 8:20 PM EDT	0	0	0
Jun 30, 8:40 PM EDT	0	0	0
Jun 30, 9:00 PM EDT	0	0	0
Jun 30, 9:20 PM EDT	0	0	0
Jun 30, 9:40 PM EDT	0	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Westmount, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal.

City	Problem Type	Report Time
Montréal	Internet	21 hours ago
Montréal	Internet	9 days ago
Montréal	Total Blackout	9 days ago
Montréal	Internet	9 days ago
Montréal	Internet	9 days ago
Montréal	Internet	10 days ago

Nearby cities with recent reports

Montréal

1 recent signals

21 hours ago

Community Discussion

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Vidéotron Issues Reports Near Westmount, Quebec

Latest outage, problems and issue reports in Westmount and nearby locations:

sbg4evr (@sbg4evr) reported 1 minute ago from Montréal, Quebec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
jyseerys (@jayseereyes) reported 12 minutes ago from Montréal, Quebec
@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.
Jaaaaaayyyyy (@zerojay) reported 16 minutes ago from Montréal, Quebec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
Kathy M (@kathym425) reported 17 minutes ago from Montréal, Quebec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
m@rie (@mtn_carnet) reported 22 minutes ago from Montréal, Quebec
@Videotron Service internet.
sbg4evr (@sbg4evr) reported 23 minutes ago from Montréal, Quebec
@Videotron is service down? No Helix, no tv or internet access
khai (@sumtimw0ng) reported 26 minutes ago from Montréal, Quebec
Hm, Videotron Internet is unstable tonight...
Richard E Flanagan (@phosfiend) reported 32 minutes ago from Montréal, Quebec
@Videotron internet seems to be down for folks in Hudson/St lazare
Amanda (@wild_one1998) reported 32 minutes ago from Montréal, Quebec
@Videotron Both cable boxes in the house went down last night, and are still down now
jyseerys (@jayseereyes) reported 34 minutes ago from Montréal, Quebec
@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.
martin lutteral 🇨🇦 (@mlutteral) reported 34 minutes ago from Montréal, Quebec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
Issa Sissoko (@IssaCheckmate) reported 37 minutes ago from Montréal, Quebec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
Nick Chrysanthakopoulos (@NickChrysantha1) reported 38 minutes ago from Montréal, Quebec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
martin lutteral 🇨🇦 (@mlutteral) reported 38 minutes ago from Montréal, Quebec
@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
Brommelier (@jonjerkone) reported 40 minutes ago from Westmount, Quebec
When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩
Issa Sissoko (@IssaCheckmate) reported 42 minutes ago from Montréal, Quebec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
Jaaaaaayyyyy (@zerojay) reported 45 minutes ago from Montréal, Quebec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
Elephant Stone (@ElephantStoneHQ) reported 45 minutes ago from Montréal, Quebec
Anyone else having @Videotron internet issues?
Cee (@CeeFor) reported 50 minutes ago from Montréal, Quebec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 50 minutes ago from Montréal, Quebec
Wthhh @Videotron why is my txting not working 😡😡

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Fluxtrot (@fluxtrot) reported 11 minutes ago
@Videotron Obviously I have to call Videotron personally... No ****! Unverified account... Signed by Joe-Rainbow-Cat-Face... Nobody would take that seriously.
Commissioner Miner (@fanCRTCProfling) reported 11 minutes ago
Based on the #CRTC rules in regards to the outage reports, and the fact the no one else filled an outage report, we can conclude Bell actually own Rogers, Freedom and Videotron, or they just buy access from Bell which, per the rules, is allowed to be hidden.
Daniel (@MTLDaniel) reported 16 minutes ago
@lumpybag @Videotron You're going to switch to Bell? LOL..I guess you have no clue how bad they are. I left bell 20 years ago...best thing ever! Videotron's customer service is much better, you know, you can also call instead of messaging them on twitter.
Morin (@MorinLoL1) reported 16 minutes ago
@drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.
James Somaeck (@somaeck) reported 18 minutes ago
The greatest concern RE: #eSim is that #Videotron has been absolutely silent on it. The forums are filled with crisp responses - "Not available, but we'll pass it up along the chain". That's not good enough in my view. It's not cutting-edge; it's not customer-focused. 8/9
Mad Treelivin’ (@unacceptedTOON) reported 18 minutes ago
@FreedomMobile @jjlad943674 No no. It’s true. The service has gone down hill since videotron took over
Panda🌻 (@takarajewels) reported 19 minutes ago
Ya’ll I rarely tweet about companies online but I just feel a simpler option could be easily made available. Videotron has that option. Bell, you can do it too. I believe in you. Please fix this problem. It’s annoying and makes me want to just get rid of the TV option entirely.
Anne DeBlois (@annedeblois) reported 20 minutes ago
@frankcain088 @PuckReportNHL @FriedgeHNIC Absolutely, so why do they want to stick with this awful setup? I went to the QMHJL draft last summer, it was the good, old, centralized setup at the Vidéotron Centre in Québec City. That was way, way, way better.
Paul Nagy (@PaulWNagyJr) reported 20 minutes ago
@Videotron No problem. I know you were busy. We got it back Tuesday. Thank you. I did use most of my 24 GB of mobile data though... I still have quite a bit of the 20 GB monthly bonus left... but will the data be cut off if I get to the end of that 20 GBs before the cycle finishes on May 6?
Levi Gratton (@LeviGratton) reported 22 minutes ago
@Videotron any updates on the 200 person outage near jean talon and pie 1 Ix?