Vidéotron outages and service status in Westmount, Quebec
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Full Outage Map
- Vidéotron generated 0 outage signals in the last 24 hours around Westmount, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 12, 5:49 PM EDT.
- Internet (68%)
- Wi-fi (14%)
- TV (14%)
- Total Blackout (5%)
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Westmount, Quebec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Westmount, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Westmount, Quebec
The most recent Vidéotron outage reports came from the following cities: Montréal.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal
|
Wi-fi | 3 days ago |
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Montréal
|
Total Blackout | 3 days ago |
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Montréal
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Internet | 3 days ago |
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Montréal
|
Internet | 6 days ago |
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Montréal
|
TV | 8 days ago |
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Montréal
|
Internet | 8 days ago |
Nearby cities with recent reports
4 recent signals
Community Discussion
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Vidéotron Issues Reports Near Westmount, Quebec
Latest outage, problems and issue reports in Westmount and nearby locations:
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Jaaaaaayyyyy (@zerojay) reported from Montréal, QuebecVideotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
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Droussy 🎙🔥 (@DroussyBabe) reported from Montréal, QuebecFix this **** Now !! @Videotron #enjeuxmajeurs
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Kristian Gravenor (@CoolopolisMTL) reported from Montréal, Quebec@videotron no internet here at my home in NDG. Please fix
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lagarto malo 🦎 (@lagarto_malo) reported from Westmount, Quebec@pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.
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Jaaaaaayyyyy (@zerojay) reported from Montréal, Quebec@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
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sbg4evr (@sbg4evr) reported from Montréal, Quebec@Videotron is service down? No Helix, no tv or internet access
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jyseerys (@jayseereyes) reported from Montréal, Quebec@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.
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Averwing Entertainment (@AverwingTTV) reported from Mont-Royal, Quebec@Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭
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Katelyn Thomas (@katelynvthomas) reported from Westmount, QuebecI am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.
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martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Quebec@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
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Khai. 💉💉 💉 😷 (@sumtimw0ng) reported from Montréal, QuebecGreat. Videotron seems to be unstable. 3rd time losing connection today 🤌
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M▼RKDIEZ (@markdiez514) reported from Montréal, Quebec@Videotron what’s going on with your internet wtf?!?!?
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Issa Sissoko (@IssaCheckmate) reported from Montréal, Quebec@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
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Jaaaaaayyyyy (@zerojay) reported from Montréal, Quebec2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
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Sean Lloyd (@SeanLloyd93) reported from Montréal, Quebec@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
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Beth W (@bunnyette) reported from Montréal, Quebec@Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service
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martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, QuebecAnother internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
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Issa Sissoko (@IssaCheckmate) reported from Montréal, Quebec@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
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Issa Sissoko (@IssaCheckmate) reported from Montréal, Quebec@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
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Dan Carnelly (@dancarnelly) reported from Montréal, QuebecSo @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Steven (@clogicca) reported@SBHSNGL @Videotron duh .. EVERY ape pays for it .. doesn't change the fact that attitude doesn't fix anything
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Mario Legendre (@marioleg25) reported@statusisdown Yes I am using my Rogers mobile Internet with my IPhone to write this message .The problems we have with our Vidéotron services , without TV , And without home internet .
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Darshan Singh 🇨🇦🇨🇦🇨🇦 (@DarshanVancity) reported@jeanphilippedr1 @pxw13 Videotron loses maybe a mill on the Als at worst but makes 100 mill profit otherwise all it does is reduce the tax they pay on the profit. I’m not losing sleep over that, ticats, stamps or MLSE. These accountants are more creative than Spielberg.
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Alex Clark (@alxclrk) reportedI'm on a train from Toronto to Montreal, and I can't believe we can't get reliable internet for the entire trip with VIA Rail. Onboard wifi dropping constantly and even Videotron's network has terrible coverage over the entire ride. Really wish they could use Starlink somehow.
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Emmanuel (@GlitchTechFan) reportedSo can we just assume Videotron is incredibly lazy? Helix REFUSES to play on a Linux based system, and that's been the case ever since they phased Illico Web out! Get your damn platform working on Linux like two weeks ago!
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Audrey Laurent-André (@CancerPrime) reported@Videotron Hello, I still don't have access to the internet. Is it possible to tell me if the problem is at my place or part of a bigger outage please?
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Morin (@MorinLoL1) reported@drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.
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Commissioner Miner (@fanCRTCProfling) reportedSo Bell, Cogeco, Videotron and CNOC wanted a cartel where everyone must be paying CNOC members to wholesale internet at affordable rates. **** CNOC. For Bell Cogeco, Rogers & Videotron to push this, they sure as hell want protection from another bundle player. No denying that.
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IDK (@SBHSNGL) reported@clogicca @Videotron You attitude is worst . If that is how you define civility we are in big trouble
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Fluxtrot (@fluxtrot) reported@Videotron Also, the clock is ticking... I will check in every three hours to see what you are actually doing. A non-reply to my DM - I will assume you have done NOTHING (or trying to call that one one guy in India that knows his ****.