Vidéotron outages and service status in Westmount, Quebec

Problems in the last 24 hours in Westmount, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Westmount, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Westmount, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal.

City	Problem Type	Report Time
Montréal	TV	13 hours ago
Montréal	Internet	4 days ago
Montréal	Internet	4 days ago
Montréal	TV	11 days ago
Montréal	Wi-fi	12 days ago
Montréal	Internet	12 days ago

Nearby cities with recent reports

Community Discussion

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Vidéotron Issues Reports Near Westmount, Quebec

Latest outage, problems and issue reports in Westmount and nearby locations:

• 
  Issa Sissoko (@IssaCheckmate) reported 4 minutes ago from Montréal, Quebec

  @Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.

• 
  Kathy M (@kathym425) reported 12 minutes ago from Montréal, Quebec

  @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

• 
  Brommelier (@jonjerkone) reported 15 minutes ago from Westmount, Quebec

  When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩

• 
  Kathy M (@kathym425) reported 15 minutes ago from Montréal, Quebec

  @lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

• 
  M▼RKDIEZ (@markdiez514) reported 18 minutes ago from Montréal, Quebec

  @Videotron what’s going on with your internet wtf?!?!?

• 
  KitEdotca (@KittEdotca) reported 22 minutes ago from Westmount, Quebec

  @Videotron so, erm, you’re internet is down?

• 
  Beth W (@bunnyette) reported 24 minutes ago from Montréal, Quebec

  @Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service

• 
  Sean Lloyd (@SeanLloyd93) reported 25 minutes ago from Montréal, Quebec

  @Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service

• 
  Issa Sissoko (@IssaCheckmate) reported 29 minutes ago from Montréal, Quebec

  @Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol

• 
  Jaaaaaayyyyy (@zerojay) reported 30 minutes ago from Montréal, Quebec

  2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.

• 
  lagarto malo 🦎 (@lagarto_malo) reported 35 minutes ago from Westmount, Quebec

  @pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.

• 
  jyseerys (@jayseereyes) reported 36 minutes ago from Montréal, Quebec

  @Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.

• 
  Droussy 🎙🔥 (@DroussyBabe) reported 39 minutes ago from Montréal, Quebec

  Fix this **** Now !! @Videotron #enjeuxmajeurs

• 
  Kristian Gravenor (@CoolopolisMTL) reported 42 minutes ago from Montréal, Quebec

  @videotron no internet here at my home in NDG. Please fix

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 43 minutes ago from Montréal, Quebec

  @Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic

• 
  m@rie (@mtn_carnet) reported 48 minutes ago from Montréal, Quebec

  @Videotron Service internet.

• 
  Issa Sissoko (@IssaCheckmate) reported 49 minutes ago from Montréal, Quebec

  I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?

• 
  Ahsan. (@Iqballer69) reported 53 minutes ago from Montréal, Quebec

  @MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly

• 
  Elephant Stone (@ElephantStoneHQ) reported 54 minutes ago from Montréal, Quebec

  Anyone else having @Videotron internet issues?

• 
  Felipe PJ (@fjvost) reported 58 minutes ago from Montréal, Quebec

  Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TekSavvy Assistance (@TekSavvyCSR) reported 4 minutes ago

  @somecanuckchick @Videotron So sorry to hear this! Please send us a DM with your account info and we'll see how we can help. - JL

• 
  Avanos 🇨🇦⚜️ (@Avanosss) reported 5 minutes ago

  @PapiDitzyHarpy @GinoHard_ The language barrier is a pretty weak argument! In Quebec, we’re practically all bilingual and the Montreal Canadiens don’t seem to have any problem! Yes, the market is small, but at least the Videotron Centre would be full for every game!

• 
  Commissioner Miner (@fanCRTCProfling) reported 8 minutes ago

  Based on the #CRTC rules in regards to the outage reports, and the fact the no one else filled an outage report, we can conclude Bell actually own Rogers, Freedom and Videotron, or they just buy access from Bell which, per the rules, is allowed to be hidden.

• 
  Arka Chatterjee (@arkachatter1986) reported 10 minutes ago

  @Videotron You seem to be getting worser by the day , maybe the monopoly is catching up to you ... Every day my internet is down for 2 to 3 times.

• 
  BeegJJ (@BeegJj) reported 11 minutes ago

  Many years ago my bro worked in the technical service for what's now videotron It was awful! One guy called to yell that his cable was out. My bro told him to go to his TV. He said he wasn't home. 🤔 So why did he call? Because a friend nearby had his cable out! Nuts!

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 12 minutes ago

  @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks

• 
  Stuntman Stützle (@StuntmanStutzle) reported 17 minutes ago

  @Bleak5170 @Videotron Damn I hope it comes back soon. I'm on Wilfrid-Lavigne and it came back yesterday while I was working from the office

• 
  Hey it's MÏÇH€£€ (@miremi) reported 18 minutes ago

  I find it weird that people always post to an artists account "memories" of concerts from their nosebleed seats? Also, they are always of the "videotron" or whatever it's called and never at the ant-like figure on the stage. If you don't have "camera seats" take a hard pass.

• 
  Geeno (@Geeno262) reported 18 minutes ago

  @AmazingZoltan try videotron i found i get great customer service

• 
  🦈 Daveyshark 🎵 doo doo doo doo doo 🎵 🦈 (@daveyshark42) reported 19 minutes ago

  Anyone else having trouble with @Videotron today? It has cut out 3 times today. #montreal