Vidéotron outages and service status in Westmount, Quebec

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Vidéotron generated 0 outage signals in the last 24 hours around Westmount, including 0 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received May 20, 5:31 PM EDT.

Internet (71%)
Wi-fi (14%)
TV (10%)
Total Blackout (5%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Westmount, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Westmount, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 22, 11:00 AM EDT	0	0
May 22, 11:20 AM EDT	0	0
May 22, 11:40 AM EDT	0	0
May 22, 12:00 PM EDT	0	0
May 22, 12:20 PM EDT	0	0
May 22, 12:40 PM EDT	0	0
May 22, 1:00 PM EDT	0	0
May 22, 1:20 PM EDT	0	0
May 22, 1:40 PM EDT	0	0
May 22, 2:00 PM EDT	0	0
May 22, 2:20 PM EDT	0	0
May 22, 2:40 PM EDT	0	0
May 22, 3:00 PM EDT	0	0
May 22, 3:20 PM EDT	0	0
May 22, 3:40 PM EDT	0	0
May 22, 4:00 PM EDT	0	0
May 22, 4:20 PM EDT	0	0
May 22, 4:40 PM EDT	0	0
May 22, 5:00 PM EDT	0	0
May 22, 5:20 PM EDT	0	0
May 22, 5:40 PM EDT	0	0
May 22, 6:00 PM EDT	0	0
May 22, 6:20 PM EDT	0	0
May 22, 6:40 PM EDT	0	0
May 22, 7:00 PM EDT	0	0
May 22, 7:20 PM EDT	0	0
May 22, 7:40 PM EDT	0	0
May 22, 8:00 PM EDT	0	0
May 22, 8:20 PM EDT	0	0
May 22, 8:40 PM EDT	0	0
May 22, 9:00 PM EDT	0	0
May 22, 9:20 PM EDT	0	0
May 22, 9:40 PM EDT	0	0
May 22, 10:00 PM EDT	0	0
May 22, 10:20 PM EDT	0	0
May 22, 10:40 PM EDT	0	0
May 22, 11:00 PM EDT	0	0
May 22, 11:20 PM EDT	0	0
May 22, 11:40 PM EDT	0	0
May 23, 12:00 AM EDT	0	0
May 23, 12:20 AM EDT	0	0
May 23, 12:40 AM EDT	0	0
May 23, 1:00 AM EDT	0	0
May 23, 1:20 AM EDT	0	0
May 23, 1:40 AM EDT	0	0
May 23, 2:00 AM EDT	0	0
May 23, 2:20 AM EDT	0	0
May 23, 2:40 AM EDT	0	0
May 23, 3:00 AM EDT	0	0
May 23, 3:20 AM EDT	0	0
May 23, 3:40 AM EDT	0	0
May 23, 4:00 AM EDT	0	0
May 23, 4:20 AM EDT	0	0
May 23, 4:40 AM EDT	0	0
May 23, 5:00 AM EDT	0	0
May 23, 5:20 AM EDT	0	0
May 23, 5:40 AM EDT	0	0
May 23, 6:00 AM EDT	0	0
May 23, 6:20 AM EDT	0	0
May 23, 6:40 AM EDT	0	0
May 23, 7:00 AM EDT	0	0
May 23, 7:20 AM EDT	0	0
May 23, 7:40 AM EDT	0	0
May 23, 8:00 AM EDT	0	0
May 23, 8:20 AM EDT	0	0
May 23, 8:40 AM EDT	0	0
May 23, 9:00 AM EDT	0	0
May 23, 9:20 AM EDT	0	0
May 23, 9:40 AM EDT	0	0
May 23, 10:00 AM EDT	0	0
May 23, 10:20 AM EDT	0	0
May 23, 10:40 AM EDT	0	0
May 23, 11:00 AM EDT	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Westmount, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal.

City	Problem Type	Report Time
Montréal	Internet	3 days ago
Montréal	Wi-fi	3 days ago
Montréal	Internet	4 days ago
Montréal	Internet	4 days ago
Montréal	Internet	7 days ago
Montréal	Wi-fi	11 days ago

Nearby cities with recent reports

Montréal

5 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Westmount, Quebec

Latest outage, problems and issue reports in Westmount and nearby locations:

lagarto malo 🦎 (@lagarto_malo) reported 2 minutes ago from Westmount, Quebec
@pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.
Kathy M (@kathym425) reported 3 minutes ago from Montréal, Quebec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
martin lutteral 🇨🇦 (@mlutteral) reported 4 minutes ago from Montréal, Quebec
@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
Dan Carnelly (@dancarnelly) reported 14 minutes ago from Montréal, Quebec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
sbg4evr (@sbg4evr) reported 16 minutes ago from Montréal, Quebec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
Jaaaaaayyyyy (@zerojay) reported 18 minutes ago from Montréal, Quebec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
Droussy 🎙🔥 (@DroussyBabe) reported 24 minutes ago from Montréal, Quebec
Fix this **** Now !! @Videotron #enjeuxmajeurs
Kathy M (@kathym425) reported 24 minutes ago from Montréal, Quebec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 25 minutes ago from Montréal, Quebec
Wthhh @Videotron why is my txting not working 😡😡
martin lutteral 🇨🇦 (@mlutteral) reported 31 minutes ago from Montréal, Quebec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
Khai. 💉💉 💉 😷 (@sumtimw0ng) reported 32 minutes ago from Montréal, Quebec
Great. Videotron seems to be unstable. 3rd time losing connection today 🤌
Sean Lloyd (@SeanLloyd93) reported 37 minutes ago from Montréal, Quebec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
Ahsan. (@Iqballer69) reported 37 minutes ago from Montréal, Quebec
@MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly
martin lutteral 🇨🇦 (@mlutteral) reported 43 minutes ago from Montréal, Quebec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
Amanda (@wild_one1998) reported 44 minutes ago from Montréal, Quebec
@Videotron Both cable boxes in the house went down last night, and are still down now
Issa Sissoko (@IssaCheckmate) reported 45 minutes ago from Montréal, Quebec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
Issa Sissoko (@IssaCheckmate) reported 48 minutes ago from Montréal, Quebec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
martin lutteral 🇨🇦 (@mlutteral) reported 49 minutes ago from Montréal, Quebec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
KitEdotca (@KittEdotca) reported 52 minutes ago from Westmount, Quebec
@Videotron so, erm, you’re internet is down?
David MacIntyre (@dave_mac609) reported 60 minutes ago from Montréal, Quebec
@Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Samuel Miller (@Hephaestus7) reported 5 minutes ago
@Videotron URGENT ! The CNBC World feed is routed to the CNBC feed. Can you fix this pls. That's 2 days in a row and a common occurrence tbh. CNBC World is of no value to me. I want channel 106 with Squawk Box, a stock market ticker and economic data.
Amelie Leah (@melievisuals) reported 11 minutes ago
Anyone else with Videotron/Helix having issues?
Fluxtrot (@fluxtrot) reported 12 minutes ago
@Videotron Obviously I have to call Videotron personally... No ****! Unverified account... Signed by Joe-Rainbow-Cat-Face... Nobody would take that seriously.
Audrey Laurent-André (@CancerPrime) reported 16 minutes ago
@Videotron Hello, I still don't have access to the internet. Is it possible to tell me if the problem is at my place or part of a bigger outage please?
Scale (@alliareault) reported 17 minutes ago
@MarkJCarney @francoislegault Vidéotron isn't providing nor is Centrurion facilitating internet that's incl in rent re my lease. Agora 15 minute city. I haven't had internet since Nov 24. I'm a tenant. Also I want to build underground greenhouse network Hearth Systems: goods. Independent regulatory mechanism.
Jean Laroche (@boursouvie) reported 19 minutes ago
Anyone here has audio problems with @CNBC linear TV (Vidéotron is my internet provider)?
Avanos 🇨🇦⚜️ (@Avanosss) reported 19 minutes ago
@PapiDitzyHarpy @GinoHard_ The language barrier is a pretty weak argument! In Quebec, we’re practically all bilingual and the Montreal Canadiens don’t seem to have any problem! Yes, the market is small, but at least the Videotron Centre would be full for every game!
Gerv (@Gervcomo) reported 21 minutes ago
@LucDupont @Videotron Same today, i've noticed this a few times recently, never happened before, i'd say since last fall. One of the few reasons i keep cable. They better fix the problem or i'll subscribe online and cut this cable....finally !
François Bousquet (@Bousquetteries) reported 21 minutes ago
@Videotron Honestly if your plan is to work on the network starting at 9:30PM, you could at least have the decency to apologize to your customers before doing it!
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 24 minutes ago
@troybeno @Videotron Nobody will give us a straight answer about when they’ll get this patent issue settled