Vidéotron outages and service status in Westmount, Quebec

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Vidéotron generated 1 outage signal in the last 24 hours around Westmount, including 1 direct report.
The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
The most recent signal from this area was received Jul 5, 6:57 PM EDT.

Internet (86%)
E-mail (4%)
Total Blackout (4%)
Wi-fi (4%)
TV (4%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Westmount, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Westmount, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Westmount	Baseline
Jul 4, 8:40 PM EDT	0	0	0
Jul 4, 9:00 PM EDT	0	0	0
Jul 4, 9:20 PM EDT	0	0	0
Jul 4, 9:40 PM EDT	0	0	0
Jul 4, 10:00 PM EDT	0	0	0
Jul 4, 10:20 PM EDT	0	0	0
Jul 4, 10:40 PM EDT	0	0	0
Jul 4, 11:00 PM EDT	0	0	0
Jul 4, 11:20 PM EDT	0	0	0
Jul 4, 11:40 PM EDT	0	0	0
Jul 5, 12:00 AM EDT	0	0	0
Jul 5, 12:20 AM EDT	0	0	0
Jul 5, 12:40 AM EDT	0	0	0
Jul 5, 1:00 AM EDT	0	0	0
Jul 5, 1:20 AM EDT	0	0	0
Jul 5, 1:40 AM EDT	0	0	0
Jul 5, 2:00 AM EDT	0	0	0
Jul 5, 2:20 AM EDT	0	0	0
Jul 5, 2:40 AM EDT	0	0	0
Jul 5, 3:00 AM EDT	0	0	0
Jul 5, 3:20 AM EDT	0	0	0
Jul 5, 3:40 AM EDT	0	0	0
Jul 5, 4:00 AM EDT	0	0	0
Jul 5, 4:20 AM EDT	0	0	0
Jul 5, 4:40 AM EDT	0	0	0
Jul 5, 5:00 AM EDT	0	0	0
Jul 5, 5:20 AM EDT	0	0	0
Jul 5, 5:40 AM EDT	0	0	0
Jul 5, 6:00 AM EDT	0	0	0
Jul 5, 6:20 AM EDT	0	0	0
Jul 5, 6:40 AM EDT	0	0	0
Jul 5, 7:00 AM EDT	0	0	0
Jul 5, 7:20 AM EDT	0	0	0
Jul 5, 7:40 AM EDT	0	0	0
Jul 5, 8:00 AM EDT	0	0	0
Jul 5, 8:20 AM EDT	0	0	0
Jul 5, 8:40 AM EDT	0	0	0
Jul 5, 9:00 AM EDT	0	0	0
Jul 5, 9:20 AM EDT	0	0	0
Jul 5, 9:40 AM EDT	0	0	0
Jul 5, 10:00 AM EDT	0	0	0
Jul 5, 10:20 AM EDT	0	0	0
Jul 5, 10:40 AM EDT	0	0	0
Jul 5, 11:00 AM EDT	0	0	0
Jul 5, 11:20 AM EDT	0	0	0
Jul 5, 11:40 AM EDT	0	0	0
Jul 5, 12:00 PM EDT	0	0	0
Jul 5, 12:20 PM EDT	0	0	0
Jul 5, 12:40 PM EDT	0	0	0
Jul 5, 1:00 PM EDT	0	0	0
Jul 5, 1:20 PM EDT	0	0	0
Jul 5, 1:40 PM EDT	0	0	0
Jul 5, 2:00 PM EDT	0	0	0
Jul 5, 2:20 PM EDT	0	0	0
Jul 5, 2:40 PM EDT	0	0	0
Jul 5, 3:00 PM EDT	0	0	0
Jul 5, 3:20 PM EDT	0	0	0
Jul 5, 3:40 PM EDT	0	0	0
Jul 5, 4:00 PM EDT	0	0	0
Jul 5, 4:20 PM EDT	0	0	0
Jul 5, 4:40 PM EDT	0	0	0
Jul 5, 5:00 PM EDT	0	0	0
Jul 5, 5:20 PM EDT	0	0	0
Jul 5, 5:40 PM EDT	0	0	0
Jul 5, 6:00 PM EDT	0	0	0
Jul 5, 6:20 PM EDT	0	0	0
Jul 5, 6:40 PM EDT	0	0	0
Jul 5, 7:00 PM EDT	0	0	0
Jul 5, 7:20 PM EDT	0	0	0
Jul 5, 7:40 PM EDT	0	0	0
Jul 5, 8:00 PM EDT	0	0	0
Jul 5, 8:20 PM EDT	0	0	0
Jul 5, 8:40 PM EDT	0	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Westmount, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal.

City	Problem Type	Report Time
Montréal	Internet	2 hours ago
Montréal	TV	4 days ago
Montréal	Internet	4 days ago
Montréal	Internet	4 days ago
Montréal	E-mail	4 days ago
Montréal	Internet	5 days ago

Nearby cities with recent reports

Montréal

7 recent signals

2 hours ago

Community Discussion

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Vidéotron Issues Reports Near Westmount, Quebec

Latest outage, problems and issue reports in Westmount and nearby locations:

martin lutteral 🇨🇦 (@mlutteral) reported 7 minutes ago from Montréal, Quebec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
Kristian Gravenor (@CoolopolisMTL) reported 10 minutes ago from Montréal, Quebec
@videotron no internet here at my home in NDG. Please fix
Jaaaaaayyyyy (@zerojay) reported 10 minutes ago from Montréal, Quebec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
Issa Sissoko (@IssaCheckmate) reported 17 minutes ago from Montréal, Quebec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
Averwing Entertainment (@AverwingTTV) reported 24 minutes ago from Mont-Royal, Quebec
@Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭
Felipe PJ (@fjvost) reported 27 minutes ago from Montréal, Quebec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
martin lutteral 🇨🇦 (@mlutteral) reported 27 minutes ago from Montréal, Quebec
@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
Droussy 🎙🔥 (@DroussyBabe) reported 30 minutes ago from Montréal, Quebec
Fix this **** Now !! @Videotron #enjeuxmajeurs
jyseerys (@jayseereyes) reported 34 minutes ago from Montréal, Quebec
@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.
Jaaaaaayyyyy (@zerojay) reported 39 minutes ago from Montréal, Quebec
2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
jyseerys (@jayseereyes) reported 42 minutes ago from Montréal, Quebec
@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.
Brommelier (@jonjerkone) reported 42 minutes ago from Westmount, Quebec
When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩
Ahsan. (@Iqballer69) reported 46 minutes ago from Montréal, Quebec
@MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly
martin lutteral 🇨🇦 (@mlutteral) reported 47 minutes ago from Montréal, Quebec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
Issa Sissoko (@IssaCheckmate) reported 50 minutes ago from Montréal, Quebec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
sbg4evr (@sbg4evr) reported 50 minutes ago from Montréal, Quebec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 51 minutes ago from Montréal, Quebec
Wthhh @Videotron why is my txting not working 😡😡
Elephant Stone (@ElephantStoneHQ) reported 52 minutes ago from Montréal, Quebec
Anyone else having @Videotron internet issues?
Dan Carnelly (@dancarnelly) reported 56 minutes ago from Montréal, Quebec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
Katelyn Thomas (@katelynvthomas) reported 57 minutes ago from Westmount, Quebec
I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Cass (@cassieloves1013) reported 7 minutes ago
@TimothyHansford @codedandunited They will never allow another team in Canada which is crap. The Videotron Center where the Remparts play is already NHL ready. No team. Hamilton? Nope. But they want to put another team in Atlanta or in Houston? Makes no sense.
Tina (@curious6720) reported 8 minutes ago
No internet #videotron Down since 7:00 p.m.
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 11 minutes ago
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
Commissioner Miner (@fanCRTCProfling) reported 11 minutes ago
So Bell, Cogeco, Videotron and CNOC wanted a cartel where everyone must be paying CNOC members to wholesale internet at affordable rates. **** CNOC. For Bell Cogeco, Rogers & Videotron to push this, they sure as hell want protection from another bundle player. No denying that.
Commissioner Miner (@fanCRTCProfling) reported 12 minutes ago
W/ wholesale we have CNOC members Distributel, Vmedia, Start, Ebox etc All owned by Bell, Rogers Videotron & Telus. What are they going to do here lock people into mobile-Internet bundles? Bundles to save 10$ off cruddy #CRTC service costs in 2yr contracts? A god send? Dunno..
Daniel (@MTLDaniel) reported 13 minutes ago
@Videotron city crews put my neighbor's cable on my property. he told me you're only showing up in two weeks to reconnect the service...does that mean it will be hanging from the post and hanging down onto my front lawn for that long?
Emmanuel (@GlitchTechFan) reported 18 minutes ago
So can we just assume Videotron is incredibly lazy? Helix REFUSES to play on a Linux based system, and that's been the case ever since they phased Illico Web out! Get your damn platform working on Linux like two weeks ago!
LarryFisherman (@LarryFishermang) reported 19 minutes ago
@Bell, you really need to start offering better internet packages if you want me as a customer. 5mb download and 680kb upload for 60$ a month is crazy, I'll stay with videotron
Colin Wilson (@Wilson13Ca) reported 20 minutes ago
@cd_lmh @psac_afpc Why would u want the same ******* u can't stand dealing with when u call Rogers/bell/Videotron etc..... To now be the ******* you have to deal with when ur trying to get ur passport or deal with taxes etc
🦈 Daveyshark 🎵 doo doo doo doo doo 🎵 🦈 (@daveyshark42) reported 20 minutes ago
Anyone else having trouble with @Videotron today? It has cut out 3 times today. #montreal