Vidéotron outages and service status in Westmount, Quebec

Problems in the last 24 hours in Westmount, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Westmount, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Westmount, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal.

City	Problem Type	Report Time
Montréal	Internet	4 days ago
Montréal	Internet	4 days ago
Montréal	Internet	4 days ago
Montréal	Internet	10 days ago
Montréal	Internet	10 days ago
Montréal	Wi-fi	15 days ago

Nearby cities with recent reports

Community Discussion

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Vidéotron Issues Reports Near Westmount, Quebec

Latest outage, problems and issue reports in Westmount and nearby locations:

• 
  Kathy M (@kathym425) reported 23 seconds ago from Montréal, Quebec

  @lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

• 
  Beth W (@bunnyette) reported 5 minutes ago from Montréal, Quebec

  @Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service

• 
  Kristian Gravenor (@CoolopolisMTL) reported 5 minutes ago from Montréal, Quebec

  @videotron no internet here at my home in NDG. Please fix

• 
  Jaaaaaayyyyy (@zerojay) reported 12 minutes ago from Montréal, Quebec

  Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.

• 
  Beth W (@bunnyette) reported 15 minutes ago from Montréal, Quebec

  @Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 15 minutes ago from Montréal, Quebec

  Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots

• 
  Issa Sissoko (@IssaCheckmate) reported 16 minutes ago from Montréal, Quebec

  @Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol

• 
  Khai. 💉💉 💉 😷 (@sumtimw0ng) reported 17 minutes ago from Montréal, Quebec

  Great. Videotron seems to be unstable. 3rd time losing connection today 🤌

• 
  Jaaaaaayyyyy (@zerojay) reported 18 minutes ago from Montréal, Quebec

  @Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?

• 
  Ahsan. (@Iqballer69) reported 18 minutes ago from Montréal, Quebec

  @MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly

• 
  Cee (@CeeFor) reported 21 minutes ago from Montréal, Quebec

  @Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

• 
  Jaaaaaayyyyy (@zerojay) reported 21 minutes ago from Montréal, Quebec

  2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.

• 
  Katelyn Thomas (@katelynvthomas) reported 24 minutes ago from Westmount, Quebec

  I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.

• 
  Elephant Stone (@ElephantStoneHQ) reported 24 minutes ago from Montréal, Quebec

  Anyone else having @Videotron internet issues?

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 46 minutes ago from Montréal, Quebec

  @Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.

• 
  Droussy 🎙🔥 (@DroussyBabe) reported 48 minutes ago from Montréal, Quebec

  Fix this **** Now !! @Videotron #enjeuxmajeurs

• 
  Issa Sissoko (@IssaCheckmate) reported 48 minutes ago from Montréal, Quebec

  @Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.

• 
  Sean Lloyd (@SeanLloyd93) reported 48 minutes ago from Montréal, Quebec

  @Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service

• 
  Issa Sissoko (@IssaCheckmate) reported 57 minutes ago from Montréal, Quebec

  I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?

• 
  Amanda (@wild_one1998) reported 59 minutes ago from Montréal, Quebec

  @Videotron Both cable boxes in the house went down last night, and are still down now

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bleak5170 (@Bleak5170) reported 42 seconds ago

  @troybeno @Videotron Day 6 here. I don't even bother calling as it's clear they have no clue when it will be back. I understand there was a storm and all, but for it the issue to persist this long is ridiculous. I'm switching to Bell as soon as I can get someone on the phone to cancel.

• 
  Scale (@alliareault) reported 1 minute ago

  Issue can be resolved in my favor. I'm pretty sure @MarkJCarney wants Canadian gobal 15 min city Agora/ Villa to succeed. I know for a fact it's not. I'm NOT the problem. Videotron not following plan they're supposed to & Centurion too ignorant. Centurion/employees need to be OUT

• 
  Geeno (@Geeno262) reported 6 minutes ago

  @AmazingZoltan try videotron i found i get great customer service

• 
  CEOofEva (@CE00fEva) reported 7 minutes ago

  @Zontar_Dow These surveys assume the entire population was watching TV. It's an outdated metric from the 20th century. They should use the data from service providers...I used to work for Videotron 12 years ago. They could get those real numbers back then if they wanted to...

• 
  Trump Is President (@yankiadler) reported 7 minutes ago

  @Videotron your Internet is down in Montreal ?

• 
  Toth (@FakeNews10164) reported 13 minutes ago

  This famous network recruits or makes psychological harassment to their target! With old intercom systems that use the ELF of the electrical networks of their home! @Videotron @tvanouvelles JE enquête !!!! —->>>ZENITH

• 
  Mad Treelivin’ (@unacceptedTOON) reported 14 minutes ago

  @FreedomMobile @jjlad943674 No no. It’s true. The service has gone down hill since videotron took over

• 
  Event_201_Prophecy (@grcAffiliate) reported 21 minutes ago

  @Videotron YOUR APP DOESNT WORK YOUR APP DOESNT WORK!!!!!!

• 
  ʀᴇɪ ᴏᴊᴏᴜ-ꜱᴀᴍᴀ ⚝ #OCTOVIER (@xavireii) reported 24 minutes ago

  @moonchaserA REAL!! if i had enough money.... damn i cant imagine myself buying all his merch & making some led videotron project 4 him all over the country.. all my money would literally gone 4 him & i wont regret 😭

• 
  David Labelle (@DavidLabelle3) reported 25 minutes ago

  @koodo No issue with Fizz (Videotron)