Vidéotron outages and service status in Westmount, Quebec

No problems detected

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Vidéotron generated 0 outage signals in the last 24 hours around Westmount, including 0 direct reports.
The most common problems reported in this area mention Internet, TV, and Wi-fi.
The most recent signal from this area was received May 3, 5:36 PM EDT.

Internet (82%)
TV (12%)
Wi-fi (6%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Westmount, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Westmount, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 4, 6:00 AM EDT	0	0
May 4, 6:20 AM EDT	0	0
May 4, 6:40 AM EDT	0	0
May 4, 7:00 AM EDT	0	0
May 4, 7:20 AM EDT	0	0
May 4, 7:40 AM EDT	0	0
May 4, 8:00 AM EDT	0	0
May 4, 8:20 AM EDT	0	0
May 4, 8:40 AM EDT	0	0
May 4, 9:00 AM EDT	0	0
May 4, 9:20 AM EDT	0	0
May 4, 9:40 AM EDT	0	0
May 4, 10:00 AM EDT	0	0
May 4, 10:20 AM EDT	0	0
May 4, 10:40 AM EDT	0	0
May 4, 11:00 AM EDT	0	0
May 4, 11:20 AM EDT	0	0
May 4, 11:40 AM EDT	0	0
May 4, 12:00 PM EDT	0	0
May 4, 12:20 PM EDT	0	0
May 4, 12:40 PM EDT	0	0
May 4, 1:00 PM EDT	0	0
May 4, 1:20 PM EDT	0	0
May 4, 1:40 PM EDT	0	0
May 4, 2:00 PM EDT	0	0
May 4, 2:20 PM EDT	0	0
May 4, 2:40 PM EDT	0	0
May 4, 3:00 PM EDT	0	0
May 4, 3:20 PM EDT	0	0
May 4, 3:40 PM EDT	0	0
May 4, 4:00 PM EDT	0	0
May 4, 4:20 PM EDT	0	0
May 4, 4:40 PM EDT	0	0
May 4, 5:00 PM EDT	0	0
May 4, 5:20 PM EDT	0	0
May 4, 5:40 PM EDT	0	0
May 4, 6:00 PM EDT	0	0
May 4, 6:20 PM EDT	0	0
May 4, 6:40 PM EDT	0	0
May 4, 7:00 PM EDT	0	0
May 4, 7:20 PM EDT	0	0
May 4, 7:40 PM EDT	0	0
May 4, 8:00 PM EDT	0	0
May 4, 8:20 PM EDT	0	0
May 4, 8:40 PM EDT	0	0
May 4, 9:00 PM EDT	0	0
May 4, 9:20 PM EDT	0	0
May 4, 9:40 PM EDT	0	0
May 4, 10:00 PM EDT	0	0
May 4, 10:20 PM EDT	0	0
May 4, 10:40 PM EDT	0	0
May 4, 11:00 PM EDT	0	0
May 4, 11:20 PM EDT	0	0
May 4, 11:40 PM EDT	0	0
May 5, 12:00 AM EDT	0	0
May 5, 12:20 AM EDT	0	0
May 5, 12:40 AM EDT	0	0
May 5, 1:00 AM EDT	0	0
May 5, 1:20 AM EDT	0	0
May 5, 1:40 AM EDT	0	0
May 5, 2:00 AM EDT	0	0
May 5, 2:20 AM EDT	0	0
May 5, 2:40 AM EDT	0	0
May 5, 3:00 AM EDT	0	0
May 5, 3:20 AM EDT	0	0
May 5, 3:40 AM EDT	0	0
May 5, 4:00 AM EDT	0	0
May 5, 4:20 AM EDT	0	0
May 5, 4:40 AM EDT	0	0
May 5, 5:00 AM EDT	0	0
May 5, 5:20 AM EDT	0	0
May 5, 5:40 AM EDT	0	0
May 5, 6:00 AM EDT	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Westmount, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal.

City	Problem Type	Report Time
Montréal	Internet	2 days ago
Montréal	Internet	5 days ago
Montréal	Internet	5 days ago
Montréal	Internet	5 days ago
Montréal	TV	7 days ago
Montréal	Internet	10 days ago

Nearby cities with recent reports

Montréal

5 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Westmount, Quebec

Latest outage, problems and issue reports in Westmount and nearby locations:

m@rie (@mtn_carnet) reported 7 minutes ago from Montréal, Quebec
@Videotron Service internet.
sbg4evr (@sbg4evr) reported 9 minutes ago from Montréal, Quebec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
Issa Sissoko (@IssaCheckmate) reported 10 minutes ago from Montréal, Quebec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
lagarto malo 🦎 (@lagarto_malo) reported 15 minutes ago from Westmount, Quebec
@pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.
Beth W (@bunnyette) reported 20 minutes ago from Montréal, Quebec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
Issa Sissoko (@IssaCheckmate) reported 25 minutes ago from Montréal, Quebec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
Kathy M (@kathym425) reported 27 minutes ago from Montréal, Quebec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
martin lutteral 🇨🇦 (@mlutteral) reported 29 minutes ago from Montréal, Quebec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
martin lutteral 🇨🇦 (@mlutteral) reported 30 minutes ago from Montréal, Quebec
@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
M▼RKDIEZ (@markdiez514) reported 31 minutes ago from Montréal, Quebec
@Videotron what’s going on with your internet wtf?!?!?
Dan Carnelly (@dancarnelly) reported 32 minutes ago from Montréal, Quebec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
Beth W (@bunnyette) reported 33 minutes ago from Montréal, Quebec
@Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service
martin lutteral 🇨🇦 (@mlutteral) reported 34 minutes ago from Montréal, Quebec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
David MacIntyre (@dave_mac609) reported 34 minutes ago from Montréal, Quebec
@Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.
Droussy 🎙🔥 (@DroussyBabe) reported 36 minutes ago from Montréal, Quebec
Fix this **** Now !! @Videotron #enjeuxmajeurs
Sean Lloyd (@SeanLloyd93) reported 44 minutes ago from Montréal, Quebec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
Nick Chrysanthakopoulos (@NickChrysantha1) reported 48 minutes ago from Montréal, Quebec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
Cee (@CeeFor) reported 53 minutes ago from Montréal, Quebec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
Kristian Gravenor (@CoolopolisMTL) reported 53 minutes ago from Montréal, Quebec
@videotron no internet here at my home in NDG. Please fix
Issa Sissoko (@IssaCheckmate) reported 58 minutes ago from Montréal, Quebec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Geeno (@Geeno262) reported 2 minutes ago
@AmazingZoltan try videotron i found i get great customer service
Scale (@alliareault) reported 3 minutes ago
@LovesCanada8 Maxime, my son & I signed lease- tenant of 15 min globalist city Agora In Gatineau last July. Monopoly Corporative Accounts internet/tv owner/landlord facilitator Vidéotron provider- internet incl in rent! We never had! Corrupt Tribunal Administratif du Logement ruled against us!
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 4 minutes ago
@troybeno @Videotron Nobody will give us a straight answer about when they’ll get this patent issue settled
🍉 Katz | VGen Artist (@creameowlatte) reported 5 minutes ago
my delulu eyes thought it was oscar piastri posing in front of the giant jeans and there was kookie on the videotron behind them all HELP-
James Somaeck (@somaeck) reported 9 minutes ago
In her response, she had made clear she was not trying to minimize what I was saying, but she said that my issues were "non-issues". She followed up by saying that if I stick with @Videotron, #eSim should be supported by the time I finish my contract in 2024. Seriously? 6/9
Miss McSilly | Montréal, Qc (@MissMcSilly) reported 10 minutes ago from Renaud, Quebec
If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓
ScorpioSymbol (@IvanMakesGames) reported 12 minutes ago
The absolute worst thing about switching to @Videotron s newest internet/cable is that when your cable goes down now, so does your TV :( (It goes down a lot...)
Cass (@cassieloves1013) reported 14 minutes ago
@TimothyHansford @codedandunited They will never allow another team in Canada which is crap. The Videotron Center where the Remparts play is already NHL ready. No team. Hamilton? Nope. But they want to put another team in Atlanta or in Houston? Makes no sense.
⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂 (@Marigakaa) reported 16 minutes ago
@DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS
Tina (@curious6720) reported 19 minutes ago
No internet #videotron Down since 7:00 p.m.