Vidéotron outages and service status in Westmount, Quebec

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Vidéotron generated 1 outage signal in the last 24 hours around Westmount, including 1 direct report.
The most common problems reported in this area mention Internet, TV, and Wi-fi.
The most recent signal from this area was received May 9, 5:50 PM EDT.

Internet (75%)
TV (15%)
Wi-fi (10%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Westmount, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Westmount, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Westmount	Baseline
May 9, 2:40 PM EDT	0	0	0
May 9, 3:00 PM EDT	0	0	0
May 9, 3:20 PM EDT	0	0	0
May 9, 3:40 PM EDT	0	0	0
May 9, 4:00 PM EDT	0	0	0
May 9, 4:20 PM EDT	0	0	0
May 9, 4:40 PM EDT	0	0	0
May 9, 5:00 PM EDT	0	0	0
May 9, 5:20 PM EDT	0	0	0
May 9, 5:40 PM EDT	0	0	0
May 9, 6:00 PM EDT	0	0	0
May 9, 6:20 PM EDT	0	0	0
May 9, 6:40 PM EDT	0	0	0
May 9, 7:00 PM EDT	0	0	0
May 9, 7:20 PM EDT	0	0	0
May 9, 7:40 PM EDT	0	0	0
May 9, 8:00 PM EDT	0	0	0
May 9, 8:20 PM EDT	0	0	0
May 9, 8:40 PM EDT	0	0	0
May 9, 9:00 PM EDT	0	0	0
May 9, 9:20 PM EDT	0	0	0
May 9, 9:40 PM EDT	0	0	0
May 9, 10:00 PM EDT	0	0	0
May 9, 10:20 PM EDT	0	0	0
May 9, 10:40 PM EDT	0	0	0
May 9, 11:00 PM EDT	0	0	0
May 9, 11:20 PM EDT	0	0	0
May 9, 11:40 PM EDT	0	0	0
May 10, 12:00 AM EDT	0	0	0
May 10, 12:20 AM EDT	0	0	0
May 10, 12:40 AM EDT	0	0	0
May 10, 1:00 AM EDT	0	0	0
May 10, 1:20 AM EDT	0	0	0
May 10, 1:40 AM EDT	0	0	0
May 10, 2:00 AM EDT	0	0	0
May 10, 2:20 AM EDT	0	0	0
May 10, 2:40 AM EDT	0	0	0
May 10, 3:00 AM EDT	0	0	0
May 10, 3:20 AM EDT	0	0	0
May 10, 3:40 AM EDT	0	0	0
May 10, 4:00 AM EDT	0	0	0
May 10, 4:20 AM EDT	0	0	0
May 10, 4:40 AM EDT	0	0	0
May 10, 5:00 AM EDT	0	0	0
May 10, 5:20 AM EDT	0	0	0
May 10, 5:40 AM EDT	0	0	0
May 10, 6:00 AM EDT	0	0	0
May 10, 6:20 AM EDT	0	0	0
May 10, 6:40 AM EDT	0	0	0
May 10, 7:00 AM EDT	0	0	0
May 10, 7:20 AM EDT	0	0	0
May 10, 7:40 AM EDT	0	0	0
May 10, 8:00 AM EDT	0	0	0
May 10, 8:20 AM EDT	0	0	0
May 10, 8:40 AM EDT	0	0	0
May 10, 9:00 AM EDT	0	0	0
May 10, 9:20 AM EDT	0	0	0
May 10, 9:40 AM EDT	0	0	0
May 10, 10:00 AM EDT	0	0	0
May 10, 10:20 AM EDT	0	0	0
May 10, 10:40 AM EDT	0	0	0
May 10, 11:00 AM EDT	0	0	0
May 10, 11:20 AM EDT	0	0	0
May 10, 11:40 AM EDT	0	0	0
May 10, 12:00 PM EDT	0	0	0
May 10, 12:20 PM EDT	0	0	0
May 10, 12:40 PM EDT	0	0	0
May 10, 1:00 PM EDT	0	0	0
May 10, 1:20 PM EDT	0	0	0
May 10, 1:40 PM EDT	0	0	0
May 10, 2:00 PM EDT	0	0	0
May 10, 2:20 PM EDT	0	0	0
May 10, 2:40 PM EDT	0	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Westmount, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal.

City	Problem Type	Report Time
Montréal	Internet	21 hours ago
Montréal	TV	3 days ago
Montréal	Internet	3 days ago
Montréal	Internet	3 days ago
Montréal	Internet	3 days ago
Montréal	Wi-fi	3 days ago

Nearby cities with recent reports

Montréal

7 recent signals

21 hours ago

Community Discussion

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Vidéotron Issues Reports Near Westmount, Quebec

Latest outage, problems and issue reports in Westmount and nearby locations:

Amanda (@wild_one1998) reported 1 second ago from Montréal, Quebec
@Videotron Both cable boxes in the house went down last night, and are still down now
Issa Sissoko (@IssaCheckmate) reported 9 minutes ago from Montréal, Quebec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
Elephant Stone (@ElephantStoneHQ) reported 19 minutes ago from Montréal, Quebec
Anyone else having @Videotron internet issues?
lagarto malo 🦎 (@lagarto_malo) reported 24 minutes ago from Westmount, Quebec
@pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.
sbg4evr (@sbg4evr) reported 24 minutes ago from Montréal, Quebec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
martin lutteral 🇨🇦 (@mlutteral) reported 32 minutes ago from Montréal, Quebec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
Issa Sissoko (@IssaCheckmate) reported 36 minutes ago from Montréal, Quebec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
Jaaaaaayyyyy (@zerojay) reported 36 minutes ago from Montréal, Quebec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
martin lutteral 🇨🇦 (@mlutteral) reported 37 minutes ago from Montréal, Quebec
@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
martin lutteral 🇨🇦 (@mlutteral) reported 37 minutes ago from Montréal, Quebec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
Jaaaaaayyyyy (@zerojay) reported 40 minutes ago from Montréal, Quebec
2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
Dan Carnelly (@dancarnelly) reported 40 minutes ago from Montréal, Quebec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
Richard E Flanagan (@phosfiend) reported 41 minutes ago from Montréal, Quebec
@Videotron internet seems to be down for folks in Hudson/St lazare
ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 48 minutes ago from Montréal, Quebec
Wthhh @Videotron why is my txting not working 😡😡
Issa Sissoko (@IssaCheckmate) reported 52 minutes ago from Montréal, Quebec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
Sean Lloyd (@SeanLloyd93) reported 55 minutes ago from Montréal, Quebec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
Issa Sissoko (@IssaCheckmate) reported 58 minutes ago from Montréal, Quebec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
Khai. 💉💉 💉 😷 (@sumtimw0ng) reported 58 minutes ago from Montréal, Quebec
Great. Videotron seems to be unstable. 3rd time losing connection today 🤌
Cee (@CeeFor) reported 58 minutes ago from Montréal, Quebec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
Kathy M (@kathym425) reported 58 minutes ago from Montréal, Quebec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Miss McSilly | Montréal, Qc (@MissMcSilly) reported 7 minutes ago from Renaud, Quebec
If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓
Winter (it/that) 🇸🇰🇨🇦 (@WinterBourneTO) reported 7 minutes ago
@FreedomMobile @Videotron @Quebecor Well you can access my account all you want but it’s an issue on your end, not mine. It’s most likely a tower issue or something. Idk. I don’t work for the telecoms. I have great reception on many of the side streets connecting to Quebec as I drove many of them but not all.
Lumpy 🔪 (@lumpybag) reported 8 minutes ago
@Videotron BOO! Y'all have provided ZERO information to your clients and have SHOWN you do not care. Idk who runs this account but 100% switching to bell after this terrible service
Kamelia (@money_pulasi) reported 13 minutes ago
**** soft launching, Imma buy all the ******* banner, all the advertisement, all the videotron this ******* country. Everybody needs to know.
Geeno (@Geeno262) reported 14 minutes ago
@AmazingZoltan try videotron i found i get great customer service
Hey it's MÏÇH€£€ (@miremi) reported 15 minutes ago
I find it weird that people always post to an artists account "memories" of concerts from their nosebleed seats? Also, they are always of the "videotron" or whatever it's called and never at the ant-like figure on the stage. If you don't have "camera seats" take a hard pass.
Kyo 紫咲キョ 💚 👾 🖤 (@Kyorasaki) reported 18 minutes ago
@Sareniia do you have access to starlink? im with videotron and i'm having consistent problem, i was looking at it lol
Paolo (@Captain_Crash83) reported 20 minutes ago
Anybody currently having issues with Videotron?
Detlef (@Detlef) reported 21 minutes ago
@Videotron Hey @Videotron, April 11th and still no Helix service. What's up? Give me some news.
Ben || Piloting Service for Endfield (@ThatGuyNamedLB) reported 23 minutes ago
@highmorium Flyer, Spanduk, Videotron, it's time to put these deceased mf on the wall of shame for dying in such a stupid way possible