Vidéotron outages and service status in Westmount, Quebec

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Vidéotron generated 1 outage signal in the last 24 hours around Westmount, including 1 direct report.
The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
The most recent signal from this area was received Jul 11, 8:52 PM EDT.

Internet (85%)
E-mail (4%)
Total Blackout (4%)
Wi-fi (4%)
TV (4%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Westmount, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Westmount, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Westmount	Baseline
Jul 10, 10:00 PM EDT	0	0	0
Jul 10, 10:20 PM EDT	0	0	0
Jul 10, 10:40 PM EDT	0	0	0
Jul 10, 11:00 PM EDT	0	0	0
Jul 10, 11:20 PM EDT	0	0	0
Jul 10, 11:40 PM EDT	0	0	0
Jul 11, 12:00 AM EDT	0	0	0
Jul 11, 12:20 AM EDT	0	0	0
Jul 11, 12:40 AM EDT	0	0	0
Jul 11, 1:00 AM EDT	0	0	0
Jul 11, 1:20 AM EDT	0	0	0
Jul 11, 1:40 AM EDT	0	0	0
Jul 11, 2:00 AM EDT	0	0	0
Jul 11, 2:20 AM EDT	0	0	0
Jul 11, 2:40 AM EDT	0	0	0
Jul 11, 3:00 AM EDT	0	0	0
Jul 11, 3:20 AM EDT	0	0	0
Jul 11, 3:40 AM EDT	0	0	0
Jul 11, 4:00 AM EDT	0	0	0
Jul 11, 4:20 AM EDT	0	0	0
Jul 11, 4:40 AM EDT	0	0	0
Jul 11, 5:00 AM EDT	0	0	0
Jul 11, 5:20 AM EDT	0	0	0
Jul 11, 5:40 AM EDT	0	0	0
Jul 11, 6:00 AM EDT	0	0	0
Jul 11, 6:20 AM EDT	0	0	0
Jul 11, 6:40 AM EDT	0	0	0
Jul 11, 7:00 AM EDT	0	0	0
Jul 11, 7:20 AM EDT	0	0	0
Jul 11, 7:40 AM EDT	0	0	0
Jul 11, 8:00 AM EDT	0	0	0
Jul 11, 8:20 AM EDT	0	0	0
Jul 11, 8:40 AM EDT	0	0	0
Jul 11, 9:00 AM EDT	0	0	0
Jul 11, 9:20 AM EDT	0	0	0
Jul 11, 9:40 AM EDT	0	0	0
Jul 11, 10:00 AM EDT	0	0	0
Jul 11, 10:20 AM EDT	0	0	0
Jul 11, 10:40 AM EDT	0	0	0
Jul 11, 11:00 AM EDT	0	0	0
Jul 11, 11:20 AM EDT	0	0	0
Jul 11, 11:40 AM EDT	0	0	0
Jul 11, 12:00 PM EDT	0	0	0
Jul 11, 12:20 PM EDT	0	0	0
Jul 11, 12:40 PM EDT	0	0	0
Jul 11, 1:00 PM EDT	0	0	0
Jul 11, 1:20 PM EDT	0	0	0
Jul 11, 1:40 PM EDT	0	0	0
Jul 11, 2:00 PM EDT	0	0	0
Jul 11, 2:20 PM EDT	0	0	0
Jul 11, 2:40 PM EDT	0	0	0
Jul 11, 3:00 PM EDT	0	0	0
Jul 11, 3:20 PM EDT	0	0	0
Jul 11, 3:40 PM EDT	0	0	0
Jul 11, 4:00 PM EDT	0	0	0
Jul 11, 4:20 PM EDT	0	0	0
Jul 11, 4:40 PM EDT	0	0	0
Jul 11, 5:00 PM EDT	0	0	0
Jul 11, 5:20 PM EDT	0	0	0
Jul 11, 5:40 PM EDT	0	0	0
Jul 11, 6:00 PM EDT	0	0	0
Jul 11, 6:20 PM EDT	0	0	0
Jul 11, 6:40 PM EDT	0	0	0
Jul 11, 7:00 PM EDT	0	0	0
Jul 11, 7:20 PM EDT	0	0	0
Jul 11, 7:40 PM EDT	0	0	0
Jul 11, 8:00 PM EDT	0	0	0
Jul 11, 8:20 PM EDT	0	0	0
Jul 11, 8:40 PM EDT	0	0	0
Jul 11, 9:00 PM EDT	0	0	0
Jul 11, 9:20 PM EDT	0	0	0
Jul 11, 9:40 PM EDT	0	0	0
Jul 11, 10:00 PM EDT	0	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Westmount, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal.

City	Problem Type	Report Time
Montréal	Internet	1 hour ago
Montréal	Internet	5 days ago
Montréal	Internet	6 days ago
Montréal	TV	10 days ago
Montréal	Internet	10 days ago
Montréal	Internet	10 days ago

Nearby cities with recent reports

Montréal

3 recent signals

1 hour ago

Community Discussion

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Vidéotron Issues Reports Near Westmount, Quebec

Latest outage, problems and issue reports in Westmount and nearby locations:

Issa Sissoko (@IssaCheckmate) reported 13 seconds ago from Montréal, Quebec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
jyseerys (@jayseereyes) reported 2 minutes ago from Montréal, Quebec
@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.
Sean Lloyd (@SeanLloyd93) reported 4 minutes ago from Montréal, Quebec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
martin lutteral 🇨🇦 (@mlutteral) reported 6 minutes ago from Montréal, Quebec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
KitEdotca (@KittEdotca) reported 8 minutes ago from Westmount, Quebec
@Videotron so, erm, you’re internet is down?
Dan Carnelly (@dancarnelly) reported 14 minutes ago from Montréal, Quebec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
Beth W (@bunnyette) reported 18 minutes ago from Montréal, Quebec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
Kathy M (@kathym425) reported 18 minutes ago from Montréal, Quebec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
Issa Sissoko (@IssaCheckmate) reported 19 minutes ago from Montréal, Quebec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
Droussy 🎙🔥 (@DroussyBabe) reported 20 minutes ago from Montréal, Quebec
Fix this **** Now !! @Videotron #enjeuxmajeurs
Jaaaaaayyyyy (@zerojay) reported 28 minutes ago from Montréal, Quebec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 39 minutes ago from Montréal, Quebec
Wthhh @Videotron why is my txting not working 😡😡
Issa Sissoko (@IssaCheckmate) reported 40 minutes ago from Montréal, Quebec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
Kathy M (@kathym425) reported 41 minutes ago from Montréal, Quebec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
M▼RKDIEZ (@markdiez514) reported 45 minutes ago from Montréal, Quebec
@Videotron what’s going on with your internet wtf?!?!?
jyseerys (@jayseereyes) reported 45 minutes ago from Montréal, Quebec
@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.
sbg4evr (@sbg4evr) reported 46 minutes ago from Montréal, Quebec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
Felipe PJ (@fjvost) reported 49 minutes ago from Montréal, Quebec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
martin lutteral 🇨🇦 (@mlutteral) reported 52 minutes ago from Montréal, Quebec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
David MacIntyre (@dave_mac609) reported 55 minutes ago from Montréal, Quebec
@Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂 (@Marigakaa) reported 44 seconds ago
@DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS
CEOofEva (@CE00fEva) reported 3 minutes ago
@Zontar_Dow These surveys assume the entire population was watching TV. It's an outdated metric from the 20th century. They should use the data from service providers...I used to work for Videotron 12 years ago. They could get those real numbers back then if they wanted to...
Fluxtrot (@fluxtrot) reported 5 minutes ago
@Videotron I sent the details for my account. Also, you should get verified on X... You are cheaper than an Etsy creator selling tampons selling tampons made out of fall leaves. YOU REEEEALLY need to get your **** together.
Toth (@FakeNews10164) reported 6 minutes ago
I had apprentices. He worked 1 week with me. I had multiple broken tools. I was referring to: you are Irish. He resigned 1 day later! @JE_enquete @tvanouvelles @Videotron
Commissioner Miner (@fanCRTCProfling) reported 7 minutes ago
@BigBadJuan They want to charge for a service that was not &could not be delivered. There are still no reports from: -Videotron -Rogers -Freedom -Flanker brands -Resellers/wholesalers (Storm Internet aside)
François Bousquet (@Bousquetteries) reported 8 minutes ago
@Videotron Honestly if your plan is to work on the network starting at 9:30PM, you could at least have the decency to apologize to your customers before doing it!
Morin (@MorinLoL1) reported 16 minutes ago
@drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.
Commissioner Miner (@fanCRTCProfling) reported 16 minutes ago
W/ wholesale we have CNOC members Distributel, Vmedia, Start, Ebox etc All owned by Bell, Rogers Videotron & Telus. What are they going to do here lock people into mobile-Internet bundles? Bundles to save 10$ off cruddy #CRTC service costs in 2yr contracts? A god send? Dunno..
🧡🇨🇦Scott R🇨🇦🧡 (@ScottRoyston) reported 17 minutes ago
@Videotron are you aware of issues with the helix TV service? Constantly freezing and losing connection. I am in the H8N area of Lasalle
Lumpy 🔪 (@lumpybag) reported 17 minutes ago
@Videotron BOO! Y'all have provided ZERO information to your clients and have SHOWN you do not care. Idk who runs this account but 100% switching to bell after this terrible service