Vidéotron Outage Report in Westmount, Quebec

Problems in the last 24 hours in Westmount, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Westmount, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (1%)

Live Outage Map Near Westmount, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, Saint-Constant, Laval, Mercier, Longueuil, La Prairie, Dollard-Des Ormeaux, Pointe-Claire, and Boisbriand.

City	Problem Type	Report Time
Montréal	Internet	17 hours ago
Montréal	Internet	1 day ago
Montréal	Wi-fi	6 days ago
Montréal	Internet	9 days ago
Montréal	Total Blackout	9 days ago
Montréal	Total Blackout	9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Westmount, Quebec

Latest outage, problems and issue reports in Westmount and nearby locations:

• 
  Felipe PJ (@fjvost) reported 4 minutes ago from Montréal, Quebec

  Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

• 
  David MacIntyre (@dave_mac609) reported 6 minutes ago from Montréal, Quebec

  @Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.

• 
  summer the fighter (@SummerrWoodss) reported 8 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron y’all out here having the worst connection and nobody working to help…

• 
  Fha Gauthier (@voilalasoupe) reported 9 minutes ago from Laval, Quebec

  Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

• 
  Katelyn Thomas (@katelynvthomas) reported 24 minutes ago from Westmount, Quebec

  I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.

• 
  Ahsan. (@Iqballer69) reported 31 minutes ago from Montréal, Quebec

  @MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly

• 
  Elephant Stone (@ElephantStoneHQ) reported 31 minutes ago from Montréal, Quebec

  Anyone else having @Videotron internet issues?

• 
  Amanda (@wild_one1998) reported 35 minutes ago from Montréal, Quebec

  @Videotron Both cable boxes in the house went down last night, and are still down now

• 
  Bitten Pnpple 🍍 (@EL_Loso) reported 38 minutes ago from Longueuil, Quebec

  I hope Videotron fix my home internet ASAP

• 
  ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 39 minutes ago from Montréal, Quebec

  Wthhh @Videotron why is my txting not working 😡😡

• 
  Cee (@CeeFor) reported 40 minutes ago from Montréal, Quebec

  @Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

• 
  jyseerys (@jayseereyes) reported 42 minutes ago from Montréal, Quebec

  @Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.

• 
  jyseerys (@jayseereyes) reported 42 minutes ago from Montréal, Quebec

  @Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.

• 
  Kathy M (@kathym425) reported 42 minutes ago from Montréal, Quebec

  @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

• 
  M▼RKDIEZ (@markdiez514) reported 44 minutes ago from Montréal, Quebec

  @Videotron what’s going on with your internet wtf?!?!?

• 
  Dan Carnelly (@dancarnelly) reported 49 minutes ago from Montréal, Quebec

  So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

• 
  lagarto malo 🦎 (@lagarto_malo) reported 49 minutes ago from Westmount, Quebec

  @pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.

• 
  sbg4evr (@sbg4evr) reported 50 minutes ago from Montréal, Quebec

  @Videotron is service down? No Helix, no tv or internet access

• 
  lawrence bass (@lbass007) reported 55 minutes ago from Laval, Quebec

  @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kayle Clark (@kaclk) reported 5 minutes ago

  The Competition Bureau’s argument was completely nonsensical (at one point arguing that the sale of Freedom to Videotron was bad because of lack of vertical integration out west … how is that a negative)

• 
  Beth W (@bunnyette) reported 6 minutes ago from Montréal, Quebec

  @Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?

• 
  Patrick Bourke (@PatrickPio1) reported 7 minutes ago

  @Videotron, I have been without cell service all day. Is there an outage and if so, have you any idea when the issue will be fixed?

• 
  Michael Osborne (@WMichaelOsborne) reported 7 minutes ago

  Federal Court of Appeal ordered a "stay" of #CompetitionTribunal decision in Rogers-Shaw-Videotron merger on an "interim, temporary, emergency basis". A mere stay would not prevent the deal from closing; what the @CompBureau needs is an injunction.

• 
  The CoPiloter (@Co_Piloter) reported 8 minutes ago

  @denesrothschild @PMan71 @CompBureau Obviously, because Videotron IS a competitor of Freedom. One less telecom is terrible for all of us.

• 
  VOID (@VOID65300665) reported 9 minutes ago

  @Videotron . Internet is gone once again. Hope to get money refunded with all those issue.

• 
  Eric Bruneault (@Seagull_Prime) reported 11 minutes ago

  Hey @Videotron did you try turning on and off your services just to see if it working #videotronIT #support

• 
  The CoPiloter (@Co_Piloter) reported 13 minutes ago

  @peternowak I was curious re: part of the Freedom sale to Videotron, Rogers would provide Videotron access to their wired network at rates below what was established for any other competitor ( e.g. Teksavvy ). Doesnt this violate some rule, og give grounds to get that lowered rate for all?

• 
  Coffee & Wingtips (@LeSeanMTL) reported 21 minutes ago

  @virginmedia Just transferred my mobile from Videotron to Virgin and no service! I never had outages with @Videotron and before I even was hooked up with Virgin, no service. Is it normal for Virgin to have constant outages? This is Canada and we expect major snow storms….

• 
  Harry Nikolidakis (@PXHoudini) reported 22 minutes ago

  Guess we are dumping Direct TV #SundayTicket **** sake Bell or Videotron