Vidéotron outages and service status in Westmount, Quebec

Problems in the last 24 hours in Westmount, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Westmount, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Westmount, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal.

City	Problem Type	Report Time
Montréal	Internet	15 hours ago
Montréal	Internet	7 days ago
Montréal	Total Blackout	7 days ago
Montréal	Internet	9 days ago
Montréal	Internet	9 days ago
Montréal	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

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Vidéotron Issues Reports Near Westmount, Quebec

Latest outage, problems and issue reports in Westmount and nearby locations:

• 
  Beth W (@bunnyette) reported 22 seconds ago from Montréal, Quebec

  @Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service

• 
  jyseerys (@jayseereyes) reported 5 minutes ago from Montréal, Quebec

  @Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.

• 
  Ahsan. (@Iqballer69) reported 14 minutes ago from Montréal, Quebec

  @MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly

• 
  Brommelier (@jonjerkone) reported 16 minutes ago from Westmount, Quebec

  When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩

• 
  m@rie (@mtn_carnet) reported 20 minutes ago from Montréal, Quebec

  @Videotron Service internet.

• 
  Cee (@CeeFor) reported 25 minutes ago from Montréal, Quebec

  @Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

• 
  Kathy M (@kathym425) reported 26 minutes ago from Montréal, Quebec

  @lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

• 
  Jaaaaaayyyyy (@zerojay) reported 34 minutes ago from Montréal, Quebec

  2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.

• 
  M▼RKDIEZ (@markdiez514) reported 36 minutes ago from Montréal, Quebec

  @Videotron what’s going on with your internet wtf?!?!?

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 39 minutes ago from Montréal, Quebec

  @Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.

• 
  Kathy M (@kathym425) reported 45 minutes ago from Montréal, Quebec

  @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

• 
  Droussy 🎙🔥 (@DroussyBabe) reported 47 minutes ago from Montréal, Quebec

  Fix this **** Now !! @Videotron #enjeuxmajeurs

• 
  KitEdotca (@KittEdotca) reported 50 minutes ago from Westmount, Quebec

  @Videotron so, erm, you’re internet is down?

• 
  Kristian Gravenor (@CoolopolisMTL) reported 51 minutes ago from Montréal, Quebec

  @videotron no internet here at my home in NDG. Please fix

• 
  Beth W (@bunnyette) reported 52 minutes ago from Montréal, Quebec

  @Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?

• 
  Issa Sissoko (@IssaCheckmate) reported 54 minutes ago from Montréal, Quebec

  @Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol

• 
  Jaaaaaayyyyy (@zerojay) reported 56 minutes ago from Montréal, Quebec

  @Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?

• 
  Elephant Stone (@ElephantStoneHQ) reported 58 minutes ago from Montréal, Quebec

  Anyone else having @Videotron internet issues?

• 
  Averwing Entertainment (@AverwingTTV) reported 59 minutes ago from Mont-Royal, Quebec

  @Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭

• 
  Issa Sissoko (@IssaCheckmate) reported 59 minutes ago from Montréal, Quebec

  @Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Morin (@MorinLoL1) reported 5 minutes ago

  @drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.

• 
  Commissioner Miner (@fanCRTCProfling) reported 9 minutes ago

  Still no #CRTC outage reports from: -Videotron -Rogers -Wholesale/resale (Storm Internet aside) -Freedom mobile (which also couldn't provide french service during the outage).

• 
  Morin (@MorinLoL1) reported 14 minutes ago

  @drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.

• 
  Tony Comtoni (@TComtoni13108) reported 14 minutes ago

  @Bell_Support my internet has been down all day since 10am in QC, never had that in 10 years with videotron, ridiculous

• 
  J (@jesshabs) reported 16 minutes ago

  Is anyone else having issues with Videotron home internet? For a few days now I've been losing internet connection multiple times a day for 20-30 minutes at a time.. @Videotron

• 
  iPro YT (@YtIpro57328) reported 22 minutes ago

  @Bell_Support AGAIN!! Bell has been down repeatedly in December alone. Down two weekends ago Down last weekend Down again Monday @videotron how's your service been lately?

• 
  Hey it's MÏÇH€£€ (@miremi) reported 22 minutes ago

  I find it weird that people always post to an artists account "memories" of concerts from their nosebleed seats? Also, they are always of the "videotron" or whatever it's called and never at the ant-like figure on the stage. If you don't have "camera seats" take a hard pass.

• 
  Alex Clark (@alxclrk) reported 23 minutes ago

  I'm on a train from Toronto to Montreal, and I can't believe we can't get reliable internet for the entire trip with VIA Rail. Onboard wifi dropping constantly and even Videotron's network has terrible coverage over the entire ride. Really wish they could use Starlink somehow.

• 
  RiouxSVN (@RiouxSVN) reported 23 minutes ago

  Update on the ongoing outage: power is restored, but our network provider (Videotron) still has issues with the power outage. They did not provide an ETA yet.

• 
  Amelie Leah (@melievisuals) reported 29 minutes ago

  Anyone else with Videotron/Helix having issues?