Bell Canada Outage in Concord, Ontario

@Bell has given new meaning to “customer retention”; instead of offering to retain me, they asked if someone else could take over their services from me. #savage

@Bell_Support I never asked for the service to begin with!! Cancel it.

@RogersHelps Save the patronizing bs. Happens too often. And because of the piss poor outside cable install by @Rogers @RogersHelps @Bell can't install without significant work. A 20+ year Customer /former employee and you've negated any goodwill.

@Bell We need more good telecom providers. We r sick and tired of Bell & Rogers. They never kept their promises.... all r cheaters (especially home internet & TV services). Stop #Monopoly!!

Frustrating! I’ve spent 2 hours today talking with @CanonCanada, @AppleSupport & @Bell_Support to no avail. My MX922 won’t connect to my MacBook anymore since the latest Mojave OS update. Help please! @CanonUSA

@freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.

@UnalikNanuq @Bell Damn that download is faster than mine.

SO Happy With My Service & Package I Recieved From @Bell This Morning. I Wish Everyone There Was As Good As Grace

@abelaie @Bell We have been getting hosed by service providers forever. The price we pay for Feds (CRTC) protecting companies vs consumers. Trend will continue...

Customer service pro-tip: Even when I am not already inclined to hate your company, a sales rep showing up at my door at 9:00 at night is probably not going to win you any business. Looking at you @Bell_Support. #TooManyLiesInThePast

Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.

So these dummies 😂😂😂😂😂😂😂 ask me what number to contact me on like I never just told them the phone line is dead!!! Like imma be out here giving ya'll my ppl number to call and tell me they sending someone @Bell_Support is hella stupid

The amount of issues I've had with @Bell_Support and still stayed a costumer is beyond me!!! I'm over it completely trust and believe if this isn't fixed today if my house line does not return I will be changing providers PERIODT

Now I just gave @Bell_Support all my information and they gonna tell me that the name they see on Twitter isn't the name on the account well duh I just gave u my name account number and issue but yet here we are AGAIN

Here we go again with the bullshit service phone line been down for 2 days and not one tech sent to deal with the problem not paying for this service anymore real talks!!! @Bell_Support

@Bell_Support - my Fibe box isn’t able to load most programs. Intermittent signal, with no video. I shut it down and restarted. No luck. Missing several programs and sporting events I intended on taping.

@Bell It’s not available for my area unfortunately. It’s Bell is so bad in my area. The max speed is 50mpbs.

Of all my AppleTV apps, @Bell Fibe is the worst. Of my Android TV apps, @Bell Fibe is the worst. Of my steaming services, @Bell Crave is the worst. Of my Fibe TV channels, @Bell Media channels are the worst. Being at the bottom of everything is a quite an achievement.

@miz_flow @Bell_Support @RogersHelps I actually didn’t get a reply and had to call in, tech coming on Wednesday. We’ve had shit service since Saturday

Hey @bell, when I receive a text AND email confirmation about a instillation TODAY and u don't show up, only to have it in ur system as scheduled for another day YET NOONE CALLS ME TO NOTIFY the change....thx for ur excellent customer service and screwing up my Say morning

@copymiller @Bell @phoneclaim don’t buy insurance on our phones anymore. service is horrible and if I get lucky i might have a phone 2 weeks after I claimed it. My car got fixed faster than this.

@Bell_Support @simplegearle It’s a rough number based on annual average increase. But it comes out to fifty four thousand ******* dollars. Service fees, not hardware. Just let that sink in for a second.

Get you house in order @Bell_Support After being on phone and talking to an agent for 45 mins I was waiting on hold for a customer support supervisor and telephone system cut me off because your offices was closing #iwishwehadmorechoices #duopoloiessuck

@YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers

@Bell_Support oh hey Bell. You are making it incredibly hard to stay with you as a provider. I am moving and have been on the phone for more than an hour to make this basic service happen.

@Bell_Support Noticed my Fibe 50 internet seems painfully slow for quite awhile. Speed test says my download speed is only 24mps, 1/2 of what it should be. Not impressed at the moment.

@Bell_Support I want to cancel my service without getting hung up on after 45minutes of waiting for confirmation. Unless you can give me a 24hr line where I can cancel my service, you are of no use to me. A complaint with the better business bureau of Canada has already been filed.

This is what @Bell does when you attempt to cancel your internet. They put you on hold for upwards of an hour, then hang up on you and make you call back and go through entire process again. What a bull shit scam artist company with nothing but a criminality and fraud mindset.

What a shame that @Bell is about to lose a customer who has used them exclusively for 24 years. They really need to improve how they treat customers. It brings me no joy to be looking for a new provider.

@Bell 1 (877) 487-9570 is your number. Keeps calling me but never leaves a message 😐

@Bell_Support why my wifi so bad lol

@Bell_Support Also waiting for communication about the interruption during the final minutes of the game. Such a bad customer experience at a crucial time...

@Bell this is the second time that #FibeTV #AltTv failed when it absolutely mattered most. It’s sad that I had to use an illegal source because my paid service is clearly not “Canada’s most reliable network” And $10 is not at all going to cut it. #divorce

@Bell_Support I know, I read your copy and paste response. As a support agent myself, not cool bro.

@bell @Bell_Support even though the game is still on I can’t play from the guide. This is v disappointing and I’ll be calling tomorrow to cancel all my Bell services. ALL OF THEM. I’ve had enough of your terrible support and garbage service.

Gah! @Bell_Support is down with 4 minutes left in the Raptors game!!!

@Bell this error message could not come at a worst time #WeTheNorth

So my @Bell goes down and won’t reconnect with 4 minutes left. Switched to @Rogers on my laptop thank goodness.

Dear @Bell your Fibe TV service is down... again... during the end of a Raptors game...

Hey @Bell your Fibe tv network cut out with 22 seconds left in Mondays NBA game 5. Thought it was a fluke. Game 6 has 5 minutes left and it happened again. Explain & also.... rude

You did it again, @Bell. Game 6, cut out in 4th quarter. $10 and a “hardware issue” explanation won’t cut it this time. This is pathetic.

@jellerton @Bell_Support It's infuriating, this upsets me beyond belief as a customer and is extremely concerning as a shareholder. It's not like #Game6 was a surprise, they had time to prepare...

@Bell I'm having the worst #CustomerService right now chatting with a Bell rep on the Bell website. He was desperate to call me to discuss "the best deal" and when I said I don't want to have a phone call, he's making me wait while he finds the deal. Pathetic service.

@Bell I didn't subscribe to your service for me to miss the dying minutes of the #NBAfinals last night. I thought it was my connection at home but it was on your end. Horrible #CustomerExperience

50 seconds to go and @Bell_Support service drops. Way to drop the ball, Bell.

@mommydoing @Raptors @Bell Maybe it's a local issue. Oh well. On to Game 6....

@DavidASmithLaw @RogersHelps It’s no better on the other side. @Bell fibe cut out completely with 35 seconds left in the game...#wtf what a joke.

Way to crap out at maybe THE most crucial moment in #TorontoSports, @bell. What. A. FAIL.

@NoseworthyV @Bell Ridiculous. As a telco there’s absolutely NO excuse for not being able to send that warning text message. I was so frustrated I cancelled my service with them the same day & signed up with Freedom - so far so good, significantly cheaper and more than double the data

Wtf - Bell brutal timing for my fibe connection to conk out @Bell

@itsvyaa @xChocoBars @EGLXofficial @Bell wait wtf nice

@Bell_Support spent eve trying to fix Netflix access for elderly parents - called Netflix/bell/Netflix in. Been months of the same bounce for them. Think is cable modem/receiver issue. Help!

@Bell_Support then you tell me to contact you. I waste hrs of my time going through the whole situation again, a temp fix is put in place.......wash, rinse, repeat. Stop wasting my dang time and just provide the service I pay for consistently

@Bell_Support it’s my regular monthly tweet. The speed of the service you are providing is not what was promised. Once a month I contact you, your support staff does something to up the speed and it works for 3-4 wks and then it is slowed down again........

@AdamLeafsV3 Hey @Bell_Support help. My internet connection isn’t working these pictures cant load

@AdamLeafsV3 Hey @bell help. My internent connection isnt working. Cant load these pictures

@bell I am sick of the service you guys provide, honestly if I didn't need my phone for the next few hours I would disconnect every single piece of service I or my family has with you.

@Bell_Support help meeeeeeeeeee

@Going4theGreen @Bell No, they're terrible. It's like everyone's first day. All the time, 24/7. No one seems to know what they're doing @Bell. It's almost comical how bad it is. #bell #bellcanada

@jacksoncreek @Bell I’m with Vmedia. Really never had an issue with them