Bell Canada Outage in Concord, Ontario

@Bell your internet service sucks. I will never use you again for anything. Ever. I am getting Fido installed. You have affected my work and my studies for the last time. You let Canadians down, and you should be ashamed of yourselves.

@UzisDesciple @Bell_Support Extremely slow.literally non existent. I had to tweet this with my data smh

@Bell I signed up and was told by customer service I could get the discount through my significant other. And now I’m told I need to wait 6 months before I can transfer the account to her name. I wouldn’t have signed up. Scummy move and makes me regret switching to Bell

@CRTCeng @Bell_Support sent a tech to our home today. Tech literally stole our wires & left without fixing anything. Bell refuses to address what happens now. I filed a formal complaint on your site, but how long do I pay for services I can’t access? Can Bell ignore us 4 ever?

@Bell_Support you sure do seem to spend a lot of time saying sorry. But what gets fixed? Obviously not consumer loyalty and trust. Good job at doing the worst job possible. And thanks for nothing! 2 days solid, 0 services working.

@Bell_Support you sure do seem to spend a lot of time saying sorry. But what gets fixed? Very not consumer loyalty and trust. Good job at doing the worst job possible. And thanks for nothing! 2 days solid, 0 services working.

@ShortFilmSunday @Bell Let’s see how their Twitter account handles it. Seems they wanna help now.

My roommate found a phone yesterday and we have tried our best to get it back to the owner but apparently @Bell won’t help us and advised that they do not return lost phones to their own customers. Great service!

@Woodiify @Bell_Support You are slow

@plusgroove @Bell Bell is the WORST! I’ve had to deal with them a few years back horrible customer service, they charge for everything. Never going back to @BellMediaPR even as my condo is pushing them. Good luck seriously you will need 😔

Is anyone else having internet issues with @Bell_Support ??? I have a huge meeting at 11 and all morning my internet isn’t working. Now i have to wait for someone to come...God knows how long that is going to be!!!!!! 😡😡😡😡

@AdamReid_ @Bell @Bell_Support I used to work for a woman who was in charge of their customer service many yrs ago. Her mantra was that she didn’t care about solving problems. Her only measure of success was that phone calls were answered promptly. Nothing else. No other metric mattered. She was useless.

Good job @Bell. Over 60 minutes on hold, transferred to *6* different CS reps. And my call has been disconnected twice. I've spent nearly 3 hours trying to sort out an issue. I'm thinking you don't really want me as a customer anymore... #badcustomerservice #bellmobility

@Bell The link is broken

How can there be a network power outage until Sunday Night?!! @Bell

@Bell_Support is there an outage in Toronto? The lines seem to be down

@Bell_Support They can do that without my call. It’s an issue with logging in to those apps via my bell account. It appears the api call isn’t working. This is a persistent issue and you don’t need to waste my time calling anyone.

@Bell_Support How would they help in this situation?

@Bell_Support is there an outage with internet and TV in Toronto

@Bell how is it possible that your service technicians have up to 30 days to service cables that have been taken down in front of my house by a truck. Aside from this being absolute **** service, that’s a safety concern for the neighbourhood.

@Bell cant believe now you want more money to watch Crave. You are the most expensive and least watched media in my house. Keep it up . I will cancel. So will everyone else. Enjoy bankruptcy. Long live Netflix and PrimeVideo

@Bell wtf is going on?? Every single day for the past week after 10 pm the internet is pretty much impossible to use 😤😤

@bell @Bell_Support I am an existing Bell Mobility customer. Recently I ordered a new line and wanted to port a number from other provider to Bell. Today, Bell replaced my existing number with the new number and I lost the old number. Talked to a few agents and no help :(

@Bell your internet service sucks. I will never use you again for anything. Ever. I am getting Fido installed. You have affected my work and my studies for the last time. You let Canadians down, and you should be ashamed of yourselves.

@UzisDesciple @Bell_Support Extremely slow.literally non existent. I had to tweet this with my data smh

@Bell_Support 20-25 minute wait. No thanks. Just fix your system. I'm not the only one.

Lmao paying @bell $100 a month for crave tv to just randomly stop working. And then have the Bell associate tell me to contact crave, or for crave to tell me to contact Bell. I ******* hate you guys, and your service is garbage.

@Bell_Support called support and they said there's an outage in Vaudreuil-Dorion and service may not be back until September 23. Can you please confirm?

@bell indicates service is out and was during my second call. I ask when I should expect service and am told the ticket says 7:20, but expect 24-48 hours realistically. This is why we need Telco competition.

Rush to be home for call. 6:36 call @bell (support). 'Your call is now scheduled for between 8 am and 6 pm tomorrow. I point out this wasn't the arrangement. Escalation to 2nd level support