Bell Canada Outage in Concord, Ontario

When you call @Bell_Support for help with your internet connection and all they do is have the robot reboot your modem and hang up on you instead of getting to speak to someone 😡🤬

@Bell_Support your internet services are a complete joke. As a long time paying customer and with a family member who was former staff, this is absolutely terrible. Paying so much money for terribly unbearable speeds.

@Bell_Support worst decision I ever made, changing to Bell Fibe internet/ tv.. Terrible connection issues and complete outages !

@Bell_Support how can I get technical support for business fibe internet. You have several wrong numbers listed, and this is like jumping through 100 loops.

I’ve been a customer with @Bell_Support for 24 years. My Dad worked at Bell for 35+ years and has also been a customer for that length of time. I’ve spent over 50 hours in the last year on the phone with Bell due to THEIR errors. What did they offer? $37.50 off my next bill...1/2

@geetamehta0 @Bell #bellletstalkday is complete bunk. They are a large corporation with loads of coin. If they really wanted to support , give phones to low barrier site so we can help connect people to family....as a start. Total and complete corporate ploy to make themselves feel good.

Way to go @Bell_Support! You’ve moved into top spot for worst companies to be a customer with in Canada. 👏🏼 👏🏼 👏🏼 PS - it’s 2021 and you’re a telecommunications company...it may be time to improve your phone service so head office isn’t delayed a couple of seconds on the calls.

Update - finally got ahold of @Bell_Support retention and I asked too many questions so they hung up on me. Not only do they make you feel bad and like an idiot for asking questions, but when you figure out their mischarge on your bill and question them, they hang up! 1/2

I feel like @Bell view access to the payments system as a biller as a right and not a privilege. It’s a long story, but their service is horrendous. This system access comes with responsibility. #payments

@Bell_Support Internet down Morningside Lawrence (Scarborough)... Help! I’ve got a teen!

@TekSavvyBuzz @Bell Hey @Bell_LetsTalk #letstalk about this Crap #Bell

@Bell I got the Visa card from you which says 60days after service install, it should be loaded. It’s over 60days and am still waiting for it.

@CarymaRules @Bell @ONsafety I’m disappointed that I didn’t know about this before, so thanks kindly for sharing. It’s an unfortunate reality that most corporate campaigns for health issues are nothing more than glorified marketing strategies.

@Bell_Support, is there a reason Internet service has been so spotty since the blackout in Toronto last Friday? Service is patchy and intermittent

@AcanacInc @Dorky106 Actually tried to contact again. No such luck. As such, I contacted Bell and they had a technician on-site today. I have switched back over to @Bell and haven’t been with them in over a decade. I hope to be able to contact you later soon so I can cancel and get a refund.

Wow. Already chatting Live with @Bell while still waiting for your customer service.

@willlamond @Bell_Support @Bell Just follow the tweets. I’m almost at 10 broken, rotten, boxes. I wonder why our internet cuts out? Maybe I should unplug and plug it back in again.

So after many times of being placed on “hold”, I cussed off a @bell supervisor for y’all terrible customer service and she final cut my services, thank god! 🙏🏾

@Bell has the worst customer service ever. Don’t ever do business with them! 👋🏾

@Bell_Support is the Internet Fibe service down in Toronto, Ontario. It’s been about an hour of no service.

@MitchEdward1 @Bell_Support Down for me too

@Bell_Support toronto entertainment district outage

@Bell_Support is there an outage in Toronto or something right now??

@Bell_Support Any known issues with internet service in Toronto? Internet service slow as molasses running up a hill at St Clair and Christie!

@Bell_Support is there an outage in Niagara

@Bell I’m about to cancel my bell internet and tv and I’ve never been more excited to tell a company to shove it. They lie an scam an don’t even care. It’s insane

@Bell 100% HARRASSMENT AT THE HANDS OF BELL CANADA RESP. SPENT 3 HOURS AND SPOKE TO MORE THAN 12 CUSTOMER SERVICE GUYS, STILL THE PROBLEM PERSISTS FOR THE MISTAKE OF THE PERSON TAKING ORDER. NOT EXPECTED FROM BELL . VERY VERY DISAPPOINTED.

@rogers @bell since your equipment can’t handle today’s demands, do consumers get discounts on our service? Or are you going to keep raising rates for existing customers? #breakthemonopoly #pricegouging #unfairpractices

@Bell_Support wow. 5 mins to sign up. 3hrs on the phone to cancel. Conveniently 3 disconnects. No account number given even when asked. Was told to use order number that was never sent. Incorrect order number given to customer after customers account was finally found. .

Thanks @Bell_Support for your help yesterday. Tech just called to follow up and we really appreciate you sending on our case to them.