Bell Canada Outage in Concord, Ontario

@Bell_Support is the internet down in west toronto right now? It keeps disappearing

@Bell just waited 62 minutes for a representative from your loyalty department to cancel an account that you were supposed to cancel a month ago, only to be hung up on when I left the room for 30 seconds. Is this the type of respect you have for your customers time?

@Bell @Bell_Support (part 2)plus on top this our cancellation request was also not fulfilled, I am really disappointed with the service that has been delivered by such a reputed organisation, it's high time ull care for your customers.

@Bell @Bell_Support I clld 2 cancel myplan widbell assince past 2 weeks ull wrnt able 2 provide a good deal&today whn v called 2 cancel d Rep didn't take r req & tried 2 gave us a price which if cx ser rep,manager,loyalty dept wld hv givn us last week I wld hve happily taken it

@Bell_Support Bell fiber down at M9R1T4 been down for 1 hour now

I must admit that paying over $500 per month in different @Bell_Support subscriptions to not being able to sign in to its online portal to watch the Masters is pretty on brand. #Masters2020 #Bell

@Bell_Support It's not resolved and I have a feeling you'll have lost a loyal customer as your staff is not so keen on retaining their customers

@Bell spoke with manager of Promotions team and the offer which she gave us is the offer which I could see on your website then why do we even consider to contact you and waste our time and this is what we get for being a loyal customer.

@Bell @FibeBell No episode 3 of #TheUndoingHBO available? What’s going on??? You advertise and take my $$$ but program not available???? Please DM. Wasted half hour on phone with tech support

@Bell_Support Hi, I am hoping that you can provide an update. The email said that service would be restored this morning but we still have no phone, Internet or TV. I've been using mobile devices to hotspot for my work and the kids' school but am going to blow through data if this continues.

@Bell_Support Why can’t/won’t Bell Support book an appointment for a technician to replace my faulty modem? I have called three times to ask for this.

@Bell_Support My internet is down in Distillery too. Is it related?

@Bell_Support Is cell service down?

. @Bell_Support my internet has been down for almost an hour. I live on Adelaide between Shaw and Strachan in Toronto. I can’t get in touch with your team. Is anyone else in this area experiencing an outage?

Now 24 hours into @Bell internet still being down. Went to the Bell store to get a new modem and had to tether my phone for work during the day - I’m wasting more of my own money because of this **** service. Why do we put up with this bullshit urge

@KrathorVolkron @nb_rich @Bell_Support Is anyone’s working again? I called the support line, went to the Bell store for a new modem and still doesn’t work. The amount of time and money on Uber I’ve spent on this **** is getting annoying

@bell @Bell_Support your internet seems to be down all over Toronto. What’s going on? Why hasn’t there been a single announcement to let us know what’s going on or that you’re at least looking into it? Please assist ASAP.

@Bell_Support your internet seems to be down all over Toronto. What’s going on? Why hasn’t there been a single announcement to let us know what’s going on or that you’re at least looking into it? Please assist ASAP.

@Bell_Support on @TwitterCanada were the only Bell Support people that knew what to do to assist me. They were the ones that recovered my e-Mail addresses, after phone support said it could not be done. Thanks for making it right!

@Bell_Support is there an Internet outage going on right now?

@Bell_Support daughter dropped my phone it’s cracked asked bell if they could help my device balance they offered me $250 credit but when I said I wanted to do the upgrade in store suddenly they couldn’t give me any credit I said Rogers would give $350 to switch guy said sorry

Tried to get bell app to work on AppleTV. Said it would only work with bell internet which isn’t avail in sk. Spoke to 14 different people @bell over 2 hours before the call finally disconnected without clarification. The worst customer service. #tiedselling

@Bell_Support Very Bad customer service by Bell support and Bell mobility. Been waiting for an more than hour twice. But Agent picked an call greeted and once after hearing our query disconnected the call. Preordering with Bell is a bad experience as everyone said.

@Bell_Support Why do you need my account information for technical support? Do you get people pretending they need support or something? My Bell Fibe keeps giving me error 1000 and 1001. Unplugging or using reboot on the menu doesn't help. What is the next step?

@Bell_Support They are just going to tell me to unplug it. I shouldn't have to spend so much time calling support because your Fibe system is broken. I charge $70/hour for my tech support, who do I send the bill to?

@Bell_Support my Fibe TV has been cutting out all morning. Don't ask me to unplug it because I already have. This was also happening a couple weeks ago but fixed itself. How do I get this problem PERMANENTLY fixed and a refund for the days it didn't work correctly?

Too many damn interruptions @Bell we can’t even listen to the ugly music in peace 😖

@bell you put TOOOOOOOOOOOOOO many ads on when someone is on hold. I ain’t tryna listen to all that but the music and the music doesn’t even slap. I’m just tryna change my number in peace. Fix up! It’s 2020 😤

@Bell Bell is the worst company to deal with......

@Bell you guys literally don't care about the customer?? Really pathetic