Bell Canada outages and service status in Fort McMurray, Alberta

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Fort McMurray, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Therese (@theresemacdona6) reported 4 minutes ago

  @Bell @Bell_Support You were out to do a job 3 days ago and promised to be back at my sons today in Lucan,Ontario. They haven’t turned up YET AGAIN and can’t find record of him. This started on 3rd July!! BELL has to be WORST IN COMMUNICATION. Canada needs more competition!

• 
  Amit Jaiswal (@AmitJai20) reported 6 minutes ago

  @Bell @Bell_Support Pathetic service. My monthly payment was deducted, then reversed and I was charged a $30 NSF fee 3 times. Bell store told me to call Bell Finance Support, but my outgoing calls are barred. Why can't store handle billing issues? Very frustrating.

• 
  Sovereign Bladekiss | Sommelier VTuber 🍷 (@sovbladekiss) reported 8 minutes ago

  Not often one to be an angry customer, but here's a solid piece of advice for @Bell_Support: Take that AI chatbot offline and stick to exclusively human technical support, your bot is utterly useless. My router's power supply cable failed, but the AI refused to understand it.

• 
  Pixel (@dizzylazypixel) reported 11 minutes ago

  @yourrightmedia1 @Bell_Support Good to know! What is going on with these Internet service outage these days? And we only have Rogers and Bell to choose from? It sucks!!

• 
  Janet Jesty-Murphy (@janarama39) reported 12 minutes ago

  @Bell Upon further review, because this repair involves a buried service wire, it must be completed by a specialized technician I'm unable to reschedule it sooner than the currently scheduled appointment on August 11. This is in response to a July 12 outage. Seriously??

• 
  Consumer Affairs (@ConsumerCSI) reported 18 minutes ago

  @Bell Bell Canada is the worst company ever. No company in the history of Canada has put more effort into the exact opposite of customer service. It's a disrespect of the customer that goes above and beyond greed. It's evil. #Shame

• 
  Puneet Mahajan (@Puneet0982) reported 18 minutes ago

  @Bell DM sent hoping to get a faster resolution!

• 
  JayT (@jtersigni) reported 19 minutes ago

  @Bell_Support 6 months into my new cell phone service and I'm hit with a plan increase already. Absolutely ridiculous. Customer service tells me my account is too new for a loyalty discount - not too new for a price hike eh? Unbelievable. @RogersHelps - you guys paying attention?

• 
  maria priolo (@1Priolo) reported 19 minutes ago

  @Bell I think your virtual assistance program is broken. I've been trying all day to get to technical support and after in putting all the prompts it goes silent. No transfer, no support, no help and I'm still having issues with my TV freezing!

• 
  Therese (@theresemacdona6) reported 23 minutes ago

  @CRTCeng Bell was supposed to be at this particular address on 3rd July. After waiting & being let down twice eventually put cable in on 17th but didn’t bring any more equipment. Promised to be out today to complete job for tv and internet. Haven’t turned up. @Bell @Bell_Support