Bell Canada outages and service status in Golden, British Columbia

Problems in the last 24 hours in Golden, British Columbia

The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Golden, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Claudette Gabbs (@ClaudetteGabbs) reported 4 minutes ago

  @Bell_Support I sent a DM to Bell MTS Support, but it appears that that account is no longer active & monitored. Some help is needed with a BellMTS account.

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  Mags (@Mags00021130) reported 4 minutes ago

  @Bell customer service sucks. Their customer service on the phone dont even keep track of service requests. Like how is it?

• 
  Kimberly (@broddy83) reported 6 minutes ago

  @Reil76 @Bell They are the worst. Had issues with my fibre receiver always going out and needing to reboot. Called tech and their response was, well it’s working now so what’s the problem. Escalated and gave 20+ dates/ times of issue and they finally sent new receiver.

• 
  Darling Terrace Publishing (@DarlingTerrace) reported 7 minutes ago

  @bell Can't work from home because I haven't had internet for 3 days. Bell says they don't have a crew that can run an internet cable from a pole across the street to my home. They also can't give me a date when they can fix this. I want a discount on my internet bill.

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  Lola 🇨🇦🏟️⚾🍸 (@shoegirl68) reported 9 minutes ago

  @Reil76 @Bell Left bell because of these issues..fibe doesn't seem better.. Cogeco internet.. knock on wood..has been great

• 
  Bell (@Bell) reported 11 minutes ago

  @Tanner_Thomas95 We're sorry that you are having issues with your upgrade. Please follow @bell_support and send us a DM so we could check your account.

• 
  Harbourfront Technologies (@harbourtechx) reported 12 minutes ago

  @77ai22 @Bell_Support Good to know, so the problem is not on my end.

• 
  Joey Mack (@Jmackwins) reported 14 minutes ago

  Dear @Bell let’s talk. I signed up for security. Then you sold it to @apialarm I overpaid my bill - my bad - then the system stopped working. Now they won’t confirm cancellation or give my money back. I would have never signed up with an outfit like this so kind of on you?

• 
  Void 🖤✨ PRE-DEBUT-ish (@VoidVesselVT) reported 19 minutes ago

  @Bell @Bell_Support I had the worst time this morning trying to explain my very basic connection issue to your customer service today. I have no Internet. Bro wanted me to go to a website, couldn't grasp that being on "the WiFi" would make that impossible, and that my using my phone for Internet means I can't do the modem registration he's asking me to do. I asked him so many times to forward me to another person, which he refused. After begging, he said he could if he charged he $75 , I said fine, then he charged me, gave me a time window tomorrow that someone will be by, and basically said bye. So, no, I didn't actually get to talk to anyone useful today. 0/5 stars.

• 
  AlexTri (@AlexTri333) reported 19 minutes ago

  @Bell How are you going to help me if you reject my calls? You have charged me for equipment I returned via Purolator and they confirmed they returned to you. After a week of your robot denying to transfer me to an agent I want to cancel all my services. Maybe I should ask my bank