Bell Canada outages and service status in Golden, British Columbia

Problems in the last 24 hours in Golden, British Columbia

The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Golden, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

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  OT (@Oliver_Trpcic) reported 8 minutes ago

  @bell @Bell_Support you keep generating an automated call every single day to my elderly mother about "replacing" her router... she doesn't have a router WTF do we call to get this to stop?

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  jim saul 🇨🇦🌽🐓 (@SflJim) reported 9 minutes ago

  @vandewallefarm @Bell_Support Apparently we had a bell tower go down in our area and they chose not to repair. Large dead zone No notice or concern from bell. Switched to Rodger’s and half price from what it was w far superior service. Same phones and numbers, seamless switching…That’s my experience.

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  Ginge (@gingeridoronald) reported 12 minutes ago

  @Bell your wires fell and are dangling at a precarious height and place(my neighbours house where his daughters playhouse is, and my yard). Your customer service hung up on me immediately because I am not a customer, but these are your wires to your products. What gives? #bell

• 
  AlexTri (@AlexTri333) reported 14 minutes ago

  @Bell @ahmedthemohsin Are you having call centre issues? I have called the preferred service line and the regular line and your AI triage it’s not doing anything and says to call later. How is it that you do not have a support backup? Start respecting clients time!

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  L (@missesja33) reported 15 minutes ago

  @Bell 14 years with you and you still cannot give a good rate (even new customers get better plans) anyways you will be losing a customer. So fed up with the BS offers like how you’re offering me $70 for the same plan that others give for $40.

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  Kevin Aide (@kdaide) reported 20 minutes ago

  @Bell I attempted to upgrade my wireless home internet package and your customer service team CANCELS my existing plan;now it will take 8 days for a tech to replace a modem that already works-all because you can't reactive my old plan.Seriously, how can you be so incompetent!

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  Denny Brown (@D0wnt0wnBrown) reported 23 minutes ago

  @Bell_Support It would be very helpful to have the outage reporting system on the bell app functional and have updated information on the website vs the misinformation of “there is no outage”

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  Guddu Bhaiyya (@shavezsurve23) reported 26 minutes ago

  @Bell not just that I'll switch all my services from bell, but I'll make sure I refer this customer service incident to all my friends and family to make sure they switch too.

• 
  Adam Pfeffer (@AdamJPfeffer) reported 30 minutes ago

  @Bell_Support @vandewallefarm Your rural service is absolutely garbage across Canada. I’ve been to just about every province and they’re all the same poor service

• 
  AACEI MSAC (@AACEIMSAC) reported 32 minutes ago

  Bell Internet down from June 26 and restored modem replaced. Now Wi-Fi pods have not worked, despite being replaced 3 times. spent 10–15 hours phone with support and requested an in-home technician. @Bell_Support threatened with a $75 charge for a service visit #shame @Bell