Bell Canada Outage in Hood, Ontario

Trying to REPLY to a time sensitive email sent by my psychologist. @Bell has kicked back my reply 3x now saying it doesn't trust the sender. HE EMAILED ME FIRST. This is a major problem, and poor form. Reason 5932 why I left Bell years ago.

@kwetoday We apologize for the experience. We are not a technical support team at this venue as to why we are referring you to the proper department. If you wish for us to refer you to them, please DM @Bell_Support the account details.

The solutions for help are call us and wait on the phone for hours or log on to the web for help (the web you can’t log on to because the internet is down). But we can’t logon lol (I am using cellular data, on Telus). @Bell

Hey @Bell! My elderly mother is paying for high speed internet and often experiences outages or slowed speeds. She often calls and your folks say it’s due to congestion (this isn’t helpful because it’s a Bell issue). It’s been slow/not working for nearly 24 hours now.

@PrimusHelps @Bell_Support After 1 hour and 20 minutes on hold my call was answered. I don’t know if my problem has been fixed or not but I can hope. I really, really, really hate (deeply) your hold music. Call tech support and listen to the same five songs over and over and over.... @PrimusHelps

@AlsoKnownAs_AA @fanCRTCProfling @tedwoodhead @CRTCeng It can be easily termed: #greed. #BigTelecom like @Telus and @bell have tons of capacity. They are also lazy in #RuralCanada and refuse to provide service to areas that don't meet their #greed goals. Period. They need density requirements: no service to cities w/out rural!

@laurelellen3 @Bell_Support Hi, we would gladly request a Tech Support callback for you if you wouldn't mind sending us a DM with your Primus account # and contact tel #.

Using time wisely checking prices @Bell_Support while wasting my life on hold with @PrimusHelps. 54 minutes and holding. Again. Like last week. And last month. Primus’ service and internet quality are worsening.

@CBCToronto @bell @Rogers and @TELUS just want to stock it to their customers! 3 corrupt companies! Well over priced for horrible service and even worst customer service!

@Bell Hello I am going back to India for four months N want to cancel my bell home wifi connection complete Please do it as soon as possible

@TPSOperations @Bell_Support It's been two weeks since reporting this Bell Service Ban after it seemed abandoned for over a month, and it's still there, now 2 months.