Bell Canada outages and service status in Saint-Thomas, Quebec

Problems in the last 24 hours in Saint-Thomas, Quebec

The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Saint-Thomas, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  HockeyB97 (@HockeyB97) reported 6 minutes ago

  @Bell_Support Countless phone calls hours spent on the phone waiting. Not one email sent to me. Finally told on the last phone call. You don’t have those receivers so if you want one, you have to buy one ??? WTF it’s simple one honest phone call made at the very beginning and chaos ever since

• 
  Janet Jesty-Murphy (@janarama39) reported 9 minutes ago

  @Bell Upon further review, because this repair involves a buried service wire, it must be completed by a specialized technician I'm unable to reschedule it sooner than the currently scheduled appointment on August 11. This is in response to a July 12 outage. Seriously??

• 
  James Rubec (@JamesRRubec) reported 10 minutes ago

  I woke up at 6 a.m. after a family roadtrip to try to resolve this with your 6 a.m. call line. Your chat support is even worse. @Bell_Support When we really need you you throw bots at us.

• 
  Consumer Affairs (@ConsumerCSI) reported 10 minutes ago

  @Bell Bell Canada is the worst company ever. No company in the history of Canada has put more effort into the exact opposite of customer service. It's a disrespect of the customer that goes above and beyond greed. It's evil. #Shame

• 
  Kevin Aide (@kdaide) reported 15 minutes ago

  @Bell I attempted to upgrade my wireless home internet package and your customer service team CANCELS my existing plan;now it will take 8 days for a tech to replace a modem that already works-all because you can't reactive my old plan.Seriously, how can you be so incompetent!

• 
  Pranay Malusare (@MalusarePranay) reported 16 minutes ago

  @Bell I canceled my service with you since December of last year. I called multiple times and messaged as well, everytime I was assured for refund of $7.33, but even after 7 months I don’t have it. I am going to file a CCTS complaint soon if you send me my $

• 
  Tim (@TimJArmstrong) reported 22 minutes ago

  This is what happens when you do business in an monopolized environment. @rogers and @bell have horrible customer service because they do not give a **** about customers. They are only concerned with quarterly profits!

• 
  Douglas Mark (@DouglasJMark) reported 24 minutes ago

  Called Bell again and they say they’ll “escalate it” and “maybe” have it fixed later today. No guarantee, no urgency. Their casual response while our patients wait is incredibly frustrating. This keeps happening. When your internet provider disrupts a medical clinic, it directly harms real people who need care today. We fell a little like this image portrays 🤬 @Bell @Bell_Support Please help us now! Our patients deserve it.

• 
  JQP (@JohnQPublic100) reported 27 minutes ago

  @Rogers I just got hung up on while trying to buy from you. Not "stay on hold" or "we're going to call you back" which is the nice new thing companies with real customer service do. Just "we're busy. Call back later." Must be nice to have that much business. @Bell are you busy?

• 
  Mike Gaudet (@Amok1441) reported 27 minutes ago

  What the heck @Bell_Support, for a week now internet has been down at the same time every night throughout our community