Bell Canada outages and service status in Edmundston, New Brunswick

Problems in the last 24 hours in Edmundston, New Brunswick

The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Edmundston, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Laventure (@marklaventure) reported 3 minutes ago

  Hey @EastlinkSupport, not sure if the 53 minute wait (and counting...) to talk to customer service, is good customer service. Maybe I should just hang up and take the great offer from @Bell I am calling you about.

• 
  Orange Cone (@CanadianPylon) reported 4 minutes ago

  @TELUSsupport @Rogers @Bell Cancel with Telus. Horrific customer support/ understanding. They just cost me 80k on a mortgage renewal. My credit card for autopay had expired, and I missed it. I’ll own that. My account went 30 days over, and when I got that notification I immediately rectified it, paid in full, and put in an updated CC number. They outright refuse to take the late payment off my credit report for the mistake. I am 51 years old. NEVER one late payment ever. This dropped my credit score 86 points, and now on my upcoming mortgage renewal I cannot get the preferred banking rate as it dropped my score below 800 as a result. The rate swing will cost me approximately 80k over 5 years and Telus outright refuses to help. I’ve been a loyal Telus customer for a decade paying 350+/month for all their service’s, and hold close to $100k in Telus stock and this is the treatment I am getting for an honest mistake. Use any other provider. I will make it my life’s mission to make sure nobody signs up with Telus going forward. Friends, family members and employees included. I’ve tagged Bell and Rogers on this so they can share it with others to use as marketing to win new customers and show how you don’t treat a long time customer.

• 
  ✨Owl is Migrating✨ (@_owlboxes) reported 5 minutes ago

  @Bell You guys lost a customer of 20+ years today because four separate people couldn’t fix an issue that YOU GUYS caused. @Videotron was happy to take my business. Your customer service SUCKS.

• 
  Rick1983🇨🇦🪬🌎 (@ricksvelo) reported 9 minutes ago

  If you ever switch from @Rogers to @Bell you’ll realize how amazing Roger’s is! Bell might be the worst reception ever. I’m not sure why I even pay for it. Unreal

• 
  Sovereign Bladekiss | Sommelier VTuber 🍷 (@sovbladekiss) reported 10 minutes ago

  Not often one to be an angry customer, but here's a solid piece of advice for @Bell_Support: Take that AI chatbot offline and stick to exclusively human technical support, your bot is utterly useless. My router's power supply cable failed, but the AI refused to understand it.

• 
  Cindy Hung (@CindyHung9) reported 11 minutes ago

  @Bell_Support, was there an incident in Pickering that has cut off wifi? We have been down for a few hours now and it was mentioned a 3rd party cut some lines?

• 
  James MacDonald (@jimmymac6685) reported 13 minutes ago

  @Bell I confirmed on Fri. and Sat. that I had a tech appt for Monday. I call on Mon they can’t find the appt or any info on me!! 3 weeks I have waited for internet/cable. Worst company ever! I had no troubles w Rogers. Wish I could go back. 😡😡😡😡😡😡😡😡

• 
  Matt K (@KempM88) reported 18 minutes ago

  @vandewallefarm @Bell_Support Bell ******* sucks

• 
  Vijay Sapps (@VJsapps) reported 20 minutes ago

  @Bell hey we are pissed at @Rogers and want to move all our business lines and internet to you but it is almost impossible to talk to sales agent. Have you shut down your SME division ?

• 
  maria priolo (@1Priolo) reported 20 minutes ago

  @Bell I think your virtual assistance program is broken. I've been trying all day to get to technical support and after in putting all the prompts it goes silent. No transfer, no support, no help and I'm still having issues with my TV freezing!