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Freedom Mobile

Freedom Mobile outages and service status in Concord, Ontario

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Full Outage Map
  • Freedom Mobile generated 0 outage signals in the last 24 hours around Concord, including 0 direct reports.
  • The most common problems reported in this area mention Phone and Internet.
  • 67% Phone (67%)
  • 33% Internet (33%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Concord, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Concord, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Concord, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto.

CityProblem TypeReport Time
Toronto Phone 12 days ago
Toronto Phone 12 days ago
Toronto Internet 20 days ago
Toronto Wi-fi 1 month ago
Toronto Phone 1 month ago
Toronto Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Concord, Ontario

Latest outage, problems and issue reports in Concord and nearby locations:

  • ShohanSoham
    Shohan Chowdhury (@ShohanSoham) reported from Toronto, Ontario

    Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind

  • LoriMoran_1
    Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario

    @FreedomMobile is your app down?? I can’t pay my bill?

  • DelroyDyer89
    Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.

  • CustomerFreedom
    Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario

    @ElleSriracha @FreedomMobile Had some amazing customer service phone reps at freedom mobile. Very good reps, but their system is completely off. Been over 60 days and can’t get refund that freedom overcharged me by $500+

  • Cubby1412
    Cubby (@Cubby1412) reported from The Beaches, Ontario

    @FreedomMobile Yes. Been a customer since 2013 and because I missed an appointment for a upgrade and new contract, no one is able to help me. It's sad.

  • jdriscoll03
    jdriscoll03 (@jdriscoll03) reported from Toronto, Ontario

    @FreedomMobile you know what’s dumb being 1 day late paying my invoice last month and you guys won’t let me upgrade my phone over the internet or phone. My account has always been in good standing with zero balance. Please fix this #FreedomMobile

  • ___richb
    ri 🇮🇳 (@___richb) reported from Toronto, Ontario

    @freedomsupport YO FIX YOUR SHIT

  • tallpagee
    Tai Tang (@tallpagee) reported from Toronto, Ontario

    @freedomsupport , I have problem with text message. My iPhone is unable to send text messages but receiving text is ok. It’s been for 3 days already, please help

  • brianyyz
    Brian B (@brianyyz) reported from The Junction, Ontario

    Have to say the implementation of cell service underground on the @TTChelps is the worst of any system I have ridden globally. Not an selling point overall @FreedomMobile #ttc #mobile #transitTO

  • sungmanitu2020
    SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario

    @freedomsupport I am happier than last week. I don't need to send you a private message for now. Just keep giving me & others the service promised & we will be happy.

  • Beautylicious82
    Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    @freedomsupport I need support please check your inbox

  • VirveAljas
    Virve Aljas (@VirveAljas) reported from Toronto, Ontario

    @dhogg72 @freedomsupport Hi again @FreedomMobile, you asked for them to reach out. They have. Twice. Are you getting a sense of how their customer service experience has been thus far as you charge them massive fees for canceling services following the death of their child?

  • chocolatmilq
    kiki enen-MOR🦋 (@chocolatmilq) reported from Toronto, Ontario

    @Andrew48289584 @FreedomMobile If I wasn’t poor I would have left freedom. And I know 😒

  • bobsakomano
    azhar (@bobsakomano) reported from Toronto, Ontario

    @freedomsupport been trying to reach live body for phone support since yesterday but keep getting message to call back within business hours when I’m calling DURING business hours … or were you closed yesterday at 3PM EST, 4PM EST & 6PM EST

  • sungmanitu2020
    SungManitu/2020 (@sungmanitu2020) reported from The Beaches, Ontario

    @freedomsupport I feel I pay what is satisfactory for service but it maybe an issue I need to address with my LG phone manufacturer !

  • ShuaebReza
    Shuaeb Reza Chaudhary (@ShuaebReza) reported from Henry Farm, Ontario

    @FreedomMobile And the worst thing is that you guys @FreedomMobile do rip your customers off big time with hidden charges, international calls being blocked from, customers getting ripped off for that! Dah!

  • DelroyDyer89
    Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from The Beaches, Ontario

    There needs to be a self service way to pay off your device tab online because the customer service agents on the phone are annoying as hell. @FreedomMobile

  • Beautylicious82
    Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    @VicD31 @freedomsupport @FreedomMobile So not impressed with their service for the first time since i’ve joined over a decade ago

  • CustomerFreedom
    Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario

    @hootchandcootch @FreedomMobile @FreedomMobile falsely charged me $500 on my credit card and account and suspended my line after I disputed with my credit card company. Then they said I have to pay an extra $125 to get my line opened even tho their credit card system not working

  • CustomerFreedom
    Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario

    @vishmili @FreedomMobile Great idea by @FreedomMobile . Make sure you keep checking your bills. Freedom mobile overcharged me $500 and I have tried all their customer support channels and still can’t get my refunds in over 60 days! They sneakily charged my credit card so just check

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • HeyimSpike
    Spike (@HeyimSpike) reported

    @FreedomMobile My grandparents are stuck in Dubai International Airport and there was a drone strike and their relying on Freedom to communicate since Wi-Fi is down but Freedom Support refused to provide them with roaming service waived or any help! Can you guys help please?

  • Hambonevstech
    🐍 (@Hambonevstech) reported

    @GimpyHandGuy @FreedomMobile Are you still having issues? Their payment gateway seems to be offline lmao

  • thiscollective
    This Is a Collective (@thiscollective) reported

    @FreedomMobile text based support - is asking me my address - shouldn't they know this from my FREEDOM phone number -and my address - shouldn't they know this? Mmmmmm - new customer - quickly moving to a lost customer I think.

  • ASAP_N0_Rocky
    Wisdom (@ASAP_N0_Rocky) reported

    @FreedomMobile is the worst mobile company in Canada hands down

  • Far4Truth
    Farhan Z (@Far4Truth) reported

    @CRTCeng Finally. It has been long due. Telcos have been charging it to exploit customers further, although the plans pricing is still high compared to rest of the world but thanks for @FreedomMobile, at least now overall service providers charge less than what they used to few years ago

  • thiscollective
    This Is a Collective (@thiscollective) reported

    @FreedomMobile - internet is down in my house! You need uptime monitor on your website - and the path to support is painful

  • Stewmeak
    Stewart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Stewmeak) reported

    @FreedomMobile The cell service in Queensland SE Calgary is absolutely terrible. Luckily my contracts now up

  • TrisCarpio
    Tristan Carpio (@TrisCarpio) reported

    @FreedomMobile hello having trouble activating an esim. Can you assist

  • Raptorswave
    🦉 (@Raptorswave) reported

    @FreedomMobile the worst service plus even worse customer service

  • Alsadius
    Al Sadius (@Alsadius) reported

    Hey, @FreedomMobile, quick question. Have any of your employees ever used your customer service systems? Because my experiences today have been astoundingly bad - among the worst customer service experiences of my life. I'm trying to give you money, and it's just brick walls.