Freedom Mobile outages and service status in Concord, Ontario

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile generated 0 outage signals in the last 24 hours around Concord, including 0 direct reports.
The most common problems reported in this area mention Phone and Internet.

Phone (75%)
Internet (25%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Concord, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Concord, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 2, 9:00 PM EDT	0	0
May 2, 9:20 PM EDT	0	0
May 2, 9:40 PM EDT	0	0
May 2, 10:00 PM EDT	0	0
May 2, 10:20 PM EDT	0	0
May 2, 10:40 PM EDT	0	0
May 2, 11:00 PM EDT	0	0
May 2, 11:20 PM EDT	0	0
May 2, 11:40 PM EDT	0	0
May 3, 12:00 AM EDT	0	0
May 3, 12:20 AM EDT	0	0
May 3, 12:40 AM EDT	0	0
May 3, 1:00 AM EDT	0	0
May 3, 1:20 AM EDT	0	0
May 3, 1:40 AM EDT	0	0
May 3, 2:00 AM EDT	0	0
May 3, 2:20 AM EDT	0	0
May 3, 2:40 AM EDT	0	0
May 3, 3:00 AM EDT	0	0
May 3, 3:20 AM EDT	0	0
May 3, 3:40 AM EDT	0	0
May 3, 4:00 AM EDT	0	0
May 3, 4:20 AM EDT	0	0
May 3, 4:40 AM EDT	0	0
May 3, 5:00 AM EDT	0	0
May 3, 5:20 AM EDT	0	0
May 3, 5:40 AM EDT	0	0
May 3, 6:00 AM EDT	0	0
May 3, 6:20 AM EDT	0	0
May 3, 6:40 AM EDT	0	0
May 3, 7:00 AM EDT	0	0
May 3, 7:20 AM EDT	0	0
May 3, 7:40 AM EDT	0	0
May 3, 8:00 AM EDT	0	0
May 3, 8:20 AM EDT	0	0
May 3, 8:40 AM EDT	0	0
May 3, 9:00 AM EDT	0	0
May 3, 9:20 AM EDT	0	0
May 3, 9:40 AM EDT	0	0
May 3, 10:00 AM EDT	0	0
May 3, 10:20 AM EDT	0	0
May 3, 10:40 AM EDT	0	0
May 3, 11:00 AM EDT	0	0
May 3, 11:20 AM EDT	0	0
May 3, 11:40 AM EDT	0	0
May 3, 12:00 PM EDT	0	0
May 3, 12:20 PM EDT	0	0
May 3, 12:40 PM EDT	0	0
May 3, 1:00 PM EDT	0	0
May 3, 1:20 PM EDT	0	0
May 3, 1:40 PM EDT	0	0
May 3, 2:00 PM EDT	0	0
May 3, 2:20 PM EDT	0	0
May 3, 2:40 PM EDT	0	0
May 3, 3:00 PM EDT	0	0
May 3, 3:20 PM EDT	0	0
May 3, 3:40 PM EDT	0	0
May 3, 4:00 PM EDT	0	0
May 3, 4:20 PM EDT	0	0
May 3, 4:40 PM EDT	0	0
May 3, 5:00 PM EDT	0	0
May 3, 5:20 PM EDT	0	0
May 3, 5:40 PM EDT	0	0
May 3, 6:00 PM EDT	0	0
May 3, 6:20 PM EDT	0	0
May 3, 6:40 PM EDT	0	0
May 3, 7:00 PM EDT	0	0
May 3, 7:20 PM EDT	0	0
May 3, 7:40 PM EDT	0	0
May 3, 8:00 PM EDT	0	0
May 3, 8:20 PM EDT	0	0
May 3, 8:40 PM EDT	0	0
May 3, 9:00 PM EDT	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Concord, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, and Scarborough.

City	Problem Type	Report Time
Toronto	Phone	11 days ago
Toronto	Internet	13 days ago
Toronto	Phone	22 days ago
Toronto	Phone	26 days ago
Toronto	Internet	1 month ago
Toronto	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Concord, Ontario

Latest outage, problems and issue reports in Concord and nearby locations:

Brian B (@brianyyz) reported 21 seconds ago from The Junction, Ontario
Have to say the implementation of cell service underground on the @TTChelps is the worst of any system I have ridden globally. Not an selling point overall @FreedomMobile #ttc #mobile #transitTO
GraceReflex (@feettofeet) reported 5 minutes ago from Toronto, Ontario
@freedomsupport not able to contact anyone not getting any help from customer service numbers 611 isn’t working from my mobile phone, chat service isn’t working Bought plan three days ago, haven’t used it at all Can’t make or receive calls... help
Lorraine Marie Moran (@LoriMoran_1) reported 10 minutes ago from Toronto, Ontario
@FreedomMobile is your app down?? I can’t pay my bill?
jdriscoll03 (@jdriscoll03) reported 23 minutes ago from Toronto, Ontario
@FreedomMobile you know what’s dumb being 1 day late paying my invoice last month and you guys won’t let me upgrade my phone over the internet or phone. My account has always been in good standing with zero balance. Please fix this #FreedomMobile
🎤David Gilbert Voice Over 🎤 #Easy24HourVoiceOver (@DavidGilbertVO) reported 23 minutes ago from Vaughan, Ontario
.@FreedomMobile Worst. Customer. Service. Ever!!!
John Daryl  (@jhndryl) reported 23 minutes ago from Toronto, Ontario
@freedomsupport Thank you. Hopefully this gets to fix the issue.
John Daryl (@jhndryl) reported 26 minutes ago from Toronto, Ontario
@freedomsupport hey! I need help availing the cellular data plan for my apple watch. Send me a dm please! Thanks
Laura (@llsebben) reported 26 minutes ago from Toronto, Ontario
Would love to know why I have full bars underground on the subway but at my house I have no service 🤔🤔 @freedomsupport
Willem de Ruijter (@Willem_Michael) reported 27 minutes ago from Toronto, Ontario
I spent my #snowday speaking with @TELUSsupport service reps. In December 2017 @TELUS and other major Cell companies matched the @FreedomMobile #10GB plans. 14 months pass they raise the fee $10. The price we pay for #Cellphone service in #Canada is ridiculous. @CRTCeng
Terri Dorrington (@Beautylicious82) reported 29 minutes ago from Toronto, Ontario
I then request that they quickly switch my ass back to prepaid and make sure I still have my holiday miracle plan. Which the @FreedomMobile rep did Thank you Jesus. Then I was like now you have to fix this $500 dollar problem. Now this takes the cake....
Taige Smith (@BarackOTrauma) reported 29 minutes ago from Toronto, Ontario
@FreedomMobile so how do you guys compensate for this bullshit, this is the second time in a month I’m stuck without service , you guys need to start giving back because you guys are real quick to take.
Cubby (@Cubby1412) reported 33 minutes ago from The Beaches, Ontario
@FreedomMobile Yes. Been a customer since 2013 and because I missed an appointment for a upgrade and new contract, no one is able to help me. It's sad.
dom dom (@domixiqueee) reported 37 minutes ago from Toronto, Ontario
@FreedomMobile is there an service outage because my call are getting dropped
Michelle Williamson (@MichCWilliamson) reported 38 minutes ago from Toronto, Ontario
@EricaEhm @FreedomMobile Good choice! We switched our teen to @FreedomMobile a few months ago and no issues with service. I’m following as soon as I can get out of my Bell contract. 😕
TD Presents Scarborough Festival (@ScarbFestTO) reported 43 minutes ago from Toronto, Ontario
@FreedomMobile having issues with one of our lines cannot receive incoming calls
Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 51 minutes ago from Toronto, Ontario
Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 52 minutes ago from The Beaches, Ontario
There needs to be a self service way to pay off your device tab online because the customer service agents on the phone are annoying as hell. @FreedomMobile
Shohan Chowdhury (@ShohanSoham) reported 57 minutes ago from Toronto, Ontario
Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind
SungManitu/2020 (@sungmanitu2020) reported 57 minutes ago from Toronto, Ontario
@freedomsupport I am happier than last week. I don't need to send you a private message for now. Just keep giving me & others the service promised & we will be happy.
SungManitu/2020 (@sungmanitu2020) reported 59 minutes ago from Toronto, Ontario
@freedomsupport I'm so fed up with your lack of service I will most likely switch my cellular phone needs elsewhere in 2021 ! I have had this conversation with you too many times before with no resolve to the situation of poor connection etc. I'm not going to waste anymore time.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

Tristan Carpio (@TrisCarpio) reported 8 minutes ago
@FreedomMobile hello having trouble activating an esim. Can you assist
Tristan Carpio (@TrisCarpio) reported 8 minutes ago
@FreedomMobile hello having trouble activating an esim. Can you assist
James Robb (@jameser78) reported 15 minutes ago
@FreedomMobile How do I contact support without it being an AI chat bot or requiring a 4 digit pin that I've never been given???
liyahcove🦋 (@Aliyah71957449) reported 16 minutes ago
@FreedomMobile Hi, I need help with my account. Could you please follow me so I can DM you? Thank you!
This Is a Collective (@thiscollective) reported 22 minutes ago
@FreedomMobile - 90 minutes on hold. Internet still down. You text messaging support it sporadic at best. May need to find another provider.
Tristan Carpio (@TrisCarpio) reported 22 minutes ago
@FreedomMobile hello having trouble activating an esim. Can you assist
Neeon (@goanraptor) reported 23 minutes ago
@FreedomMobile I need help with home internet. I tried calling the toll free number couple of times but the wait times exceed more then 1 hour, please help
A. (@mcfaddders) reported 25 minutes ago
Hey @FreedomMobile... just filed a formal complaint to the CCTS on you. 16 years as a loyal customer and you wrongly shut my phone off due to an "unpaid balance" that wasn't posted until yesterday, and shows DUE MARCH 19. Your customer service reps were no help.
Sharayah Palmer (@SharayahPalmer) reported 27 minutes ago
@FreedomMobile How about you guys figure out how to make it so people don’t wait on hold for an hour to see why their internet isn’t working… I say this as I actively sit on hold. Terrible customer service
baddiesbingebravo (@baddiesbngbravo) reported 29 minutes ago
@FreedomMobile is the ABSOLUTE worst service provider ever! 14 years as a customer and I’m being treated so horribly, cancel your services with them abhorrent customer service