Freedom Mobile outages and service status in Concord, Ontario

Problems in the last 24 hours in Concord, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Concord, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Concord, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, and Scarborough.

City	Problem Type	Report Time
Toronto	Phone	23 hours ago
Scarborough	Phone	2 days ago
Toronto	Internet	3 days ago
Toronto	Phone	12 days ago
Toronto	Phone	1 month ago
Toronto	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports Near Concord, Ontario

Latest outage, problems and issue reports in Concord and nearby locations:

• 
  Cubby (@Cubby1412) reported 32 seconds ago from The Beaches, Ontario

  I tried for the last time @FreedomMobile has no loyalty. A customer since 2012. Was actually told to sell my phone. No customer service. #freedomobile #nocustomerservice #loyality

• 
  Haleigh Ní Mhacháin (@HalsyBear) reported 4 minutes ago from Toronto, Ontario

  @freedomsupport Hi, I sent a direct message about my service not being renewed this month even though my auto pay top up was complete - can you please check your messages 😀

• 
  Mike Whelan (@whelanmj) reported 4 minutes ago from Toronto, Ontario

  @freedomsupport Asked CS for instructions to access/activate my voicemail. They responded by giving me something completely different. Then asked for my email address/pin. Then they asked how they could help me. Told them again I was trying to activate voicemail!

• 
  Terri Dorrington (@Beautylicious82) reported 13 minutes ago from Toronto, Ontario

  @VicD31 @FreedomMobile I was an extremely happy customer up until today.

• 
  Laura (@llsebben) reported 13 minutes ago from Toronto, Ontario

  Would love to know why I have full bars underground on the subway but at my house I have no service 🤔🤔 @freedomsupport

• 
  Terri Dorrington (@Beautylicious82) reported 17 minutes ago from Toronto, Ontario

  @freedomsupport I need support please check your inbox

• 
  Vince J Ciarlo (@prguy1968) reported 28 minutes ago from Toronto, Ontario

  @FreedomMobile your customer service and policy sucks!

• 
  Yashy Murphy (@YashYanthi) reported 31 minutes ago from Toronto, Ontario

  @bijuleni @zamlos I've had the low speed option for years now and haven't had any issues tbh. I first had it with @FreedomMobile and now with the @Rogers infinite family plan. I also jump on wifi when traveling and usually buy a local SIM if I'm somewhere for more than 10 days.

• 
  SungManitu/2020 (@sungmanitu2020) reported 32 minutes ago from Toronto, Ontario

  @freedomsupport I am happier than last week. I don't need to send you a private message for now. Just keep giving me & others the service promised & we will be happy.

• 
  Brian (Stuttering Loudly) (@StutterLoudly) reported 32 minutes ago from Toronto, Ontario

  .@FreedomMobile how can I make a complaint? Your employee at #CedarbraeMall is not wearing his mask.

• 
  Cubby (@Cubby1412) reported 33 minutes ago from The Beaches, Ontario

  @FreedomMobile Yes. Been a customer since 2013 and because I missed an appointment for a upgrade and new contract, no one is able to help me. It's sad.

• 
  Virve Aljas (@VirveAljas) reported 34 minutes ago from Toronto, Ontario

  Hi, @FreedomMobile. A friend's son died of cancer. You might imagine that negotiating your high fees to cancel their son's plan and return the phone is the last thing they need on top of their grief. Anything you can do to show some basic humanity and compassion?

• 
  Marianthe Mesbouris (@TechWithRed) reported 38 minutes ago from Toronto, Ontario

  @FreedomMobile - need someone to contact me regarding an account! Your representatives two days in a row cannot help!

• 
  Simone RC 🇺🇸🇨🇦💜 (@Simone_RC67) reported 40 minutes ago from Toronto, Ontario

  @AMV86941518 @FreedomMobile @TELUS You should switch...been with @freedomsupport for 7+ years and I am so happy. Was with the other 3 early on when moved from Chicago, kept my US cell at the same time cuz they were horrible. As soon as Freedom came to town, I switched!

• 
  Freedom Customer (@CustomerFreedom) reported 41 minutes ago from Toronto, Ontario

  @vishmili @FreedomMobile Great idea by @FreedomMobile . Make sure you keep checking your bills. Freedom mobile overcharged me $500 and I have tried all their customer support channels and still can’t get my refunds in over 60 days! They sneakily charged my credit card so just check

• 
  Cubby (@Cubby1412) reported 41 minutes ago from The Beaches, Ontario

  After being a loyal, paying customer at @FreedomMobile for 22 years I'm forced to change carriers. The poor customer service I've received today showed no loyalty. Who is the best? Bell, Fido or Telus? I'm actually unhappy with Freedom for the first time. #freedommoblie #freedom

• 
  Willem de Ruijter (@Willem_Michael) reported 43 minutes ago from Toronto, Ontario

  I spent my #snowday speaking with @TELUSsupport service reps. In December 2017 @TELUS and other major Cell companies matched the @FreedomMobile #10GB plans. 14 months pass they raise the fee $10. The price we pay for #Cellphone service in #Canada is ridiculous. @CRTCeng

• 
  Dominic Persaud (@DominicPersaud) reported 44 minutes ago from Toronto, Ontario

  @FreedomMobile I have been a loyal customer ever since the company was Wind mobile and still trust and adore the company since it has the best rates out there... please rectify this problem by tomorrow at least!

• 
  TD Presents Scarborough Festival (@ScarbFestTO) reported 55 minutes ago from Toronto, Ontario

  @FreedomMobile having issues with one of our lines cannot receive incoming calls

• 
  kat (@katlikethief) reported 57 minutes ago from Toronto, Ontario

  @freedomsupport Okay, but so help me god if it’s the same “we’re working on fulfilling pre-orders” response I’ve been getting for weeks...

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rob Steffler (@RobSteffle) reported 11 minutes ago

  @FreedomMobile can you refer me to a mobile company that offers customer service please

• 
  Laurentian Elite (@EliteLaurentian) reported 14 minutes ago

  @FreedomMobile why isn’t cell service available in the tunnels of the new Eglinton Crosstown LRT in Toronto? All the other carriers seem to offer it

• 
  Kyng (@KebabsRLyf) reported 15 minutes ago

  @MelissaLMRogers @TELUSsupport I pay $44 (after tax). US Canada Mexico. 90gb. Price guarantee so they'll never change it even if my plan is grandfathered. Come to @FreedomMobile grab a prepaid plan for 1 month to test out, if you like it port your number over after.

• 
  Neeon (@goanraptor) reported 16 minutes ago

  @FreedomMobile I need help with home internet. I tried calling the toll free number couple of times but the wait times exceed more then 1 hour, please help

• 
  HolyShit (@SuperNovaLRD) reported 17 minutes ago

  As a long-time Canadian customer, I'm concerned about Bill C-22 and how it might impact my data privacy. 🇨🇦 I’m eager to hear what steps @FreedomMobile plans to take to protect its customers, especially as other companies are speaking out. 🙏🔒

• 
  Jack (@jbn_jack) reported 18 minutes ago

  Hey @FreedomMobile why can I dial my wife on your network and only get through every 3 time . Your service is brutally bad in the Rural area’s outside of Edmonton .. Tower issues ???

• 
  bikku (@bikku88) reported 20 minutes ago

  @FreedomMobile hello anyone out there as I have to change the service

• 
  J.S. Karma (@EtInferius) reported 20 minutes ago

  @DAKKADAKKA1 @FreedomMobile mobile did the same and i was getting charged every week almost for my bill i had already paid. They even sent me a text on feb 26th last year saying my bill wont be deducted from my account till march 11th cuz that was when it was due. THE VERY NEXT DAY they tried taking the money. I got a text saying the money did not go thru. Im like "What ********?!" I could sue, my bank has all my records even insufficient account tries from anyone when im broke. I talked to my bank after another incidient that was really ****** up. I had to GET A NEW CARD entirely. And i didnt even have auto pay on! They just went and tries to take it cuz the card was saved as a payment option. Scammy scammy scammy

• 
  B̴B̴3̴ (@0xBB3) reported 21 minutes ago

  @ericzawo @rory_mg @FreedomMobile Agreed. Was very happy with them. I just didn’t like how I got 0 service in cottage country. Has the network been improved? It’s been a few years since then

• 
  Keith (@Keithito) reported 26 minutes ago

  @FreedomMobile is there no way to actually contact support right now? Can't get a reply through any text platform and on hold for 40 minutes on the phone