Freedom Mobile outages and service status in Concord, Ontario
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Full Outage Map
- Freedom Mobile generated 0 outage signals in the last 24 hours around Concord, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Concord, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Concord, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Concord, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, and Scarborough.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 13 days ago |
|
Toronto
|
Phone | 1 month ago |
|
Scarborough
|
Phone | 1 month ago |
|
Toronto
|
Internet | 1 month ago |
|
Toronto
|
Phone | 2 months ago |
|
Toronto
|
Phone | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports Near Concord, Ontario
Latest outage, problems and issue reports in Concord and nearby locations:
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Nunya Biznez (@GwapogiTalaga) reported from Toronto, OntarioVisited #Rogers302 today. I'll never understand why their prepaid rates are so ridiculously high compared to @FreedomMobile.
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GraceReflex (@feettofeet) reported from Toronto, Ontario@freedomsupport not able to contact anyone not getting any help from customer service numbers 611 isn’t working from my mobile phone, chat service isn’t working Bought plan three days ago, haven’t used it at all Can’t make or receive calls... help
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Michael Nugent (@michaelnugent) reported from Toronto, Ontario@ALL_CAPS @half_banked @FreedomMobile If you never need to make phone calls and you only need working data sometimes, then Freedom Mobile is a great option.
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CZ (@codyzaz) reported from The Beaches, Ontario@Rogers @FreedomMobile .@rogers it's 10:50am, and Customer Service is STILL CLOSED
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Marvin (@marvinandro) reported from Toronto, Ontario@freedomsupport It was back up around 10am. Looks like Down reports on the various sites show that most other areas are coming back up, too.
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Erik (@angrybearTO) reported from Toronto, Ontario@happypants41 @mickymv @FreedomMobile I have an IPhone 11 Max Pro but thanks for the tip on Androids. Still no response or update from Freedom. Again bad start for a customer who’s 3 days new
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Terri Dorrington (@Beautylicious82) reported from Toronto, OntarioI then request that they quickly switch my ass back to prepaid and make sure I still have my holiday miracle plan. Which the @FreedomMobile rep did Thank you Jesus. Then I was like now you have to fix this $500 dollar problem. Now this takes the cake....
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Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario@VicD31 @FreedomMobile unfortunately muscles are not going to help with this situation but possibly a great lawyer.
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SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario@freedomsupport I am happier than last week. I don't need to send you a private message for now. Just keep giving me & others the service promised & we will be happy.
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Nunya Biznez (@GwapogiTalaga) reported from Toronto, OntarioIt's curious: of all the carriers I spoke with, @FidoMobile was able to offer what I was getting with @FreedomMobile. Same cost, same data, same service, same basically everything. Best thing is: it's on postpaid, which will help me in the long run.
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Shuaeb Reza Chaudhary (@ShuaebReza) reported from Henry Farm, Ontario@FreedomMobile And the worst thing is that you guys @FreedomMobile do rip your customers off big time with hidden charges, international calls being blocked from, customers getting ripped off for that! Dah!
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Vince J Ciarlo (@prguy1968) reported from Toronto, Ontario@FreedomMobile your customer service and policy sucks!
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Michelle Williamson (@MichCWilliamson) reported from Toronto, Ontario@EricaEhm @FreedomMobile Good choice! We switched our teen to @FreedomMobile a few months ago and no issues with service. I’m following as soon as I can get out of my Bell contract. 😕
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Cristian Arango (@krixthyan) reported from Toronto, OntarioIs @FreedomMobile the worst mobile company? Hint: Yes
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azhar (@bobsakomano) reported from Toronto, Ontario@freedomsupport been trying to reach live body for phone support since yesterday but keep getting message to call back within business hours when I’m calling DURING business hours … or were you closed yesterday at 3PM EST, 4PM EST & 6PM EST
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Virve Aljas (@VirveAljas) reported from Toronto, OntarioHi, @FreedomMobile. A friend's son died of cancer. You might imagine that negotiating your high fees to cancel their son's plan and return the phone is the last thing they need on top of their grief. Anything you can do to show some basic humanity and compassion?
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Alex H Singh (@USATAlexHSingh) reported from Toronto, Ontario@freedomsupport That's funny. You literally in a private message said you could not help me and that you had no knowledge about the orders....
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Dennis aka dLo (@sidetripca) reported from Toronto, Ontario@SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.
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dom dom (@domixiqueee) reported from Toronto, Ontario@FreedomMobile is there an service outage because my call are getting dropped
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ПΣЯM © (@njmckenzie) reported from Toronto, Ontario@freedomsupport What's going on guys? Can't call out, call in... Even your support number isn't working!
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Saint Chirp (@SaintChirp) reported@FreedomMobile used to be good. I've been with them for 10+ years. Now, terrible customer service and lack of empathy.
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🦉 (@Raptorswave) reported@FreedomMobile the worst service plus even worse customer service
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Mike Bryan (@mikebryan) reported@PKP_Qc @FreedomMobile customer since 2018 and have asked about a no cost phone upgrade as a loyal customer. At this time, all options presented to me as a client include auto-pay & this is a reason to leave Freedom. Can policy be reviewed in this?
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RJM123 (@R0J0MI123) reported from Shep's Subdivision, Ontario@FreedomMobile I made no changes, and my bill just went up 25%. Tried calling, texting, online chat, and Whatsapp. Nobody answers at any of these options. How do I get help with my account?
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Aन၇нပमпТяईपаош (@ATripathy1) reported@FreedomMobile why not offer shared plans with such excellent service.
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traffic controller (@trafficcntrlchd) reported@FreedomMobile been on hold for over an hour twice to get a usage report for Aug 15- Sep 15 2025. Why is it so difficult to get in touch with support. Texted, WhatsApp, called. What else can I do? Please get in touch and help out. @FreedomMobile
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KJ (@NEWSFORWORLD) reported@FreedomMobile Any plans for Freedom Mobile network upgrades in Toronto ahead of FIFA World Cup 2026 to handle the expected crowds? Roger’s and Bells already officially announced .
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Peg City 🇨🇦 (@wpgAce) reported@themainnetwork @FreedomMobile Been on hold for over an hour. 1.5 hrs on the chat. It's horrible. My number got ported, being charged as they did, unable to log into the account. Just a nightmare provider
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manish midha (@midha_manish) reported@FreedomMobile You guys over charge your customers in the name of arbitrary charges and then your customer service doesn't even respond. ****** services
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Jay McIntyre (@jaynoelmcintyre) reported@FreedomMobile is there currently an outage with home internet?