Freedom Mobile outages and service status in Concord, Ontario

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Freedom Mobile generated 1 outage signal in the last 24 hours around Concord, including 1 direct report.
The most common problems reported in this area mention Internet, Wi-fi, and Phone.
The most recent signal from this area was received May 15, 9:24 AM EDT.

Internet (50%)
Wi-fi (25%)
Phone (25%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Concord, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Concord, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Concord	Baseline
May 15, 5:20 AM EDT	0	0	0
May 15, 5:40 AM EDT	0	0	0
May 15, 6:00 AM EDT	0	0	0
May 15, 6:20 AM EDT	0	0	0
May 15, 6:40 AM EDT	0	0	0
May 15, 7:00 AM EDT	0	0	0
May 15, 7:20 AM EDT	0	0	0
May 15, 7:40 AM EDT	0	0	0
May 15, 8:00 AM EDT	0	0	0
May 15, 8:20 AM EDT	0	0	0
May 15, 8:40 AM EDT	0	0	0
May 15, 9:00 AM EDT	0	0	0
May 15, 9:20 AM EDT	0	0	0
May 15, 9:40 AM EDT	0	0	0
May 15, 10:00 AM EDT	0	0	0
May 15, 10:20 AM EDT	0	0	0
May 15, 10:40 AM EDT	0	0	0
May 15, 11:00 AM EDT	0	0	0
May 15, 11:20 AM EDT	0	0	0
May 15, 11:40 AM EDT	0	0	0
May 15, 12:00 PM EDT	0	0	0
May 15, 12:20 PM EDT	0	0	0
May 15, 12:40 PM EDT	0	0	0
May 15, 1:00 PM EDT	0	0	0
May 15, 1:20 PM EDT	0	0	0
May 15, 1:40 PM EDT	0	0	0
May 15, 2:00 PM EDT	0	0	0
May 15, 2:20 PM EDT	0	0	0
May 15, 2:40 PM EDT	0	0	0
May 15, 3:00 PM EDT	0	0	0
May 15, 3:20 PM EDT	0	0	0
May 15, 3:40 PM EDT	0	0	0
May 15, 4:00 PM EDT	0	0	0
May 15, 4:20 PM EDT	0	0	0
May 15, 4:40 PM EDT	0	0	0
May 15, 5:00 PM EDT	0	0	0
May 15, 5:20 PM EDT	0	0	0
May 15, 5:40 PM EDT	0	0	0
May 15, 6:00 PM EDT	0	0	0
May 15, 6:20 PM EDT	0	0	0
May 15, 6:40 PM EDT	0	0	0
May 15, 7:00 PM EDT	0	0	0
May 15, 7:20 PM EDT	0	0	0
May 15, 7:40 PM EDT	0	0	0
May 15, 8:00 PM EDT	0	0	0
May 15, 8:20 PM EDT	0	0	0
May 15, 8:40 PM EDT	0	0	0
May 15, 9:00 PM EDT	0	0	0
May 15, 9:20 PM EDT	0	0	0
May 15, 9:40 PM EDT	0	0	0
May 15, 10:00 PM EDT	0	0	0
May 15, 10:20 PM EDT	0	0	0
May 15, 10:40 PM EDT	0	0	0
May 15, 11:00 PM EDT	0	0	0
May 15, 11:20 PM EDT	0	0	0
May 15, 11:40 PM EDT	0	0	0
May 16, 12:00 AM EDT	0	0	0
May 16, 12:20 AM EDT	0	0	0
May 16, 12:40 AM EDT	0	0	0
May 16, 1:00 AM EDT	0	0	0
May 16, 1:20 AM EDT	0	0	0
May 16, 1:40 AM EDT	0	0	0
May 16, 2:00 AM EDT	0	0	0
May 16, 2:20 AM EDT	0	0	0
May 16, 2:40 AM EDT	0	0	0
May 16, 3:00 AM EDT	0	0	0
May 16, 3:20 AM EDT	0	0	0
May 16, 3:40 AM EDT	0	0	0
May 16, 4:00 AM EDT	0	0	0
May 16, 4:20 AM EDT	0	0	0
May 16, 4:40 AM EDT	0	0	0
May 16, 5:00 AM EDT	0	0	0
May 16, 5:20 AM EDT	0	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Concord, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto.

City	Problem Type	Report Time
Toronto	Internet	20 hours ago
Toronto	Wi-fi	11 days ago
Toronto	Phone	23 days ago
Toronto	Internet	26 days ago
Toronto	Phone	1 month ago
Toronto	Phone	1 month ago

Nearby cities with recent reports

Toronto

1 recent signals

20 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Concord, Ontario

Latest outage, problems and issue reports in Concord and nearby locations:

Terri Dorrington (@Beautylicious82) reported 4 minutes ago from Toronto, Ontario
@VicD31 @FreedomMobile I was an extremely happy customer up until today.
✨ 𝒦𝑒𝓃𝒾𝓀𝓎𝒶’ 𝒢 ✨ (@IFartOnHaterz) reported 12 minutes ago from Markham, Ontario
It sucks not having data while having a low battery and being a customer of @FreedomMobile
Freedom Customer (@CustomerFreedom) reported 13 minutes ago from Toronto, Ontario
@ElleSriracha @FreedomMobile Had some amazing customer service phone reps at freedom mobile. Very good reps, but their system is completely off. Been over 60 days and can’t get refund that freedom overcharged me by $500+
SungManitu/2020 (@sungmanitu2020) reported 15 minutes ago from Toronto, Ontario
@freedomsupport Again & again I have tweeted about your total lack of service & I just paid my bill early ! I will DM my **** you soon !
Virve Aljas (@VirveAljas) reported 16 minutes ago from Toronto, Ontario
@dhogg72 @freedomsupport Hi again @FreedomMobile, you asked for them to reach out. They have. Twice. Are you getting a sense of how their customer service experience has been thus far as you charge them massive fees for canceling services following the death of their child?
Don Schacter (@donschacter) reported 17 minutes ago from Toronto, Ontario
@FreedomMobile terrible & annoying commercial
kiki enen-MOR🦋 (@chocolatmilq) reported 24 minutes ago from Toronto, Ontario
@Andrew48289584 @FreedomMobile If I wasn’t poor I would have left freedom. And I know 😒
SungManitu/2020 (@sungmanitu2020) reported 27 minutes ago from The Beaches, Ontario
@freedomsupport I feel I pay what is satisfactory for service but it maybe an issue I need to address with my LG phone manufacturer !
Freedom Customer (@CustomerFreedom) reported 29 minutes ago from Toronto, Ontario
@FreedomMobile @FreedomMobile during these Covid hardship times you have falsely charged my credit card by more than $250+ and my freedom account by $250+ and have not returned my money even after 60 days. Apparently your credit card system is not working
Richard Carlson (@RichardKCarlson) reported 33 minutes ago from Toronto, Ontario
@FreedomMobile your telephone support is abysmal! If you want to retain me as a customer you better improve. Even Rogers is better!
kat (@katlikethief) reported 35 minutes ago from Toronto, Ontario
hi @FreedomMobile can you tell me when my iPhone I preordered two weeks ago might arrive? I called the store I purchased from and was told simply, “we don’t know” which is kind of the worst possible answer?
Mike Bates (@joemayo17) reported 41 minutes ago from Toronto, Ontario
@freedomsupport I haven’t been able to login to my account all day. What’s going on?
rin (@OtarineMusic) reported 41 minutes ago from Toronto, Ontario
@freedomsupport is there any information as to when Freedom intends to launch its 5G service?
Marianthe Mesbouris (@TechWithRed) reported 42 minutes ago from Toronto, Ontario
@FreedomMobile - need someone to contact me regarding an account! Your representatives two days in a row cannot help!
Black Hippy (@LeonDies4jays) reported 45 minutes ago from Toronto, Ontario
So @FreedomMobile really wants me to travel 1 and 30 mins to a different city just to return a phone when it’s not in the return policy...that’s some prime customer service right there
Shohan Chowdhury (@ShohanSoham) reported 51 minutes ago from Toronto, Ontario
Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind
dom dom (@domixiqueee) reported 52 minutes ago from Toronto, Ontario
@FreedomMobile is there an service outage because my call are getting dropped
Freedom Customer (@CustomerFreedom) reported 54 minutes ago from Toronto, Ontario
@vishmili @FreedomMobile Great idea by @FreedomMobile . Make sure you keep checking your bills. Freedom mobile overcharged me $500 and I have tried all their customer support channels and still can’t get my refunds in over 60 days! They sneakily charged my credit card so just check
Renan Ledoux (@renanledoux) reported 59 minutes ago from Toronto, Ontario
@FreedomMobile I’m uber driver and I couldnt work this morning because of the internet issues, I rely on that to be able to make money. #notcoolfreedom
Willem de Ruijter (@Willem_Michael) reported 60 minutes ago from Toronto, Ontario
I spent my #snowday speaking with @TELUSsupport service reps. In December 2017 @TELUS and other major Cell companies matched the @FreedomMobile #10GB plans. 14 months pass they raise the fee $10. The price we pay for #Cellphone service in #Canada is ridiculous. @CRTCeng

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

baddiesbingebravo (@baddiesbngbravo) reported 5 minutes ago
@FreedomMobile is the ABSOLUTE worst service provider ever! 14 years as a customer and I’m being treated so horribly, cancel your services with them abhorrent customer service
manish midha (@midha_manish) reported 6 minutes ago
@FreedomMobile You guys over charge your customers in the name of arbitrary charges and then your customer service doesn't even respond. ****** services
🐍 (@Hambonevstech) reported 6 minutes ago
@GimpyHandGuy @FreedomMobile Are you still having issues? Their payment gateway seems to be offline lmao
Sue T (@pieface2010) reported 7 minutes ago
@FreedomMobile Do not take their Phone Protection plan. If you want to cancel they will not let you. Hello! I called your customer service a few months ago to cancel the phone protection plan. I thought they did it but they did not. Reimburse me $90.00 plus tax.
Silvia C. (@SilviaCai) reported 8 minutes ago
@FreedomMobile - been your loyal customer for a long time & have seen great improvements to your service and I’m still wondering why we continue to have a dark spots in Toronto. E.g. no signal at Long Branch. Fill that whole. Thank you.
traffic controller (@trafficcntrlchd) reported 11 minutes ago
@FreedomMobile been on hold for over an hour twice to get a usage report for Aug 15- Sep 15 2025. Why is it so difficult to get in touch with support. Texted, WhatsApp, called. What else can I do? Please get in touch and help out. @FreedomMobile
Aन၇нပमпТяईपаош (@ATripathy1) reported 12 minutes ago
@FreedomMobile why not offer shared plans with such excellent service.
liyahcove🦋 (@Aliyah71957449) reported 19 minutes ago
@FreedomMobile Hi, I need help with my account. Could you please follow me so I can DM you? Thank you!
MaxNPV (@TheMaxNPV) reported 20 minutes ago
@GTM618 @FreedomMobile That’s the tricky part of visiting Niagara Falls - easy for phones to switch to the US carriers. I was there 2 weeks ago and all our Bell phones did the same thing. With Freedom I always found messaging from iPhone to be pretty responsive for support.
Stewart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Stewmeak) reported 21 minutes ago
@FreedomMobile The cell service in Queensland SE Calgary is absolutely terrible. Luckily my contracts now up