Freedom Mobile Outage Report in Concord, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Concord, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Concord and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (70%)
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Phone (14%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Concord, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Scarborough, Toronto, Woodbridge, Markham, The Beaches and North York.
| City | Problem Type | Report Time |
|---|---|---|
 Scarborough |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Concord, Ontario
Latest outage, problems and issue reports in Concord and nearby locations:
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Kutty MD
(@Kuttysark) reported
from
Toronto, Ontario
.@freedomsupport internet outage in South Etobicoke and waiting to speak with technical support coming up on 20 minutes. But not all freedom phones suffering outage.
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Cubby
(@Cubby1412) reported
from
The Beaches, Ontario
@FreedomMobile Yes. Been a customer since 2013 and because I missed an appointment for a upgrade and new contract, no one is able to help me. It's sad.
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mary
(@mary35047396) reported
from
Toronto, Ontario
@FreedomMobile you owe me $36.89 it's been 10 months and you still have not sent me a check and have never called me back or responded to my emails. Do not go with this company
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Virve Aljas
(@VirveAljas) reported
from
Toronto, Ontario
Hi, @FreedomMobile. A friend's son died of cancer. You might imagine that negotiating your high fees to cancel their son's plan and return the phone is the last thing they need on top of their grief. Anything you can do to show some basic humanity and compassion?
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Lorraine Marie Moran
(@LoriMoran_1) reported
from
Toronto, Ontario
@FreedomMobile is your app down?? I can’t pay my bill?
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
@ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.
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✨ 𝒦𝑒𝓃𝒾𝓀𝓎𝒶’ 𝒢 ✨
(@IFartOnHaterz) reported
from
Markham, Ontario
It sucks not having data while having a low battery and being a customer of @FreedomMobile
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Mike Bates
(@joemayo17) reported
from
Toronto, Ontario
@freedomsupport I haven’t been able to login to my account all day. What’s going on?
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Virve Aljas
(@VirveAljas) reported
from
Toronto, Ontario
@dhogg72 @freedomsupport Hi again @FreedomMobile, you asked for them to reach out. They have. Twice. Are you getting a sense of how their customer service experience has been thus far as you charge them massive fees for canceling services following the death of their child?
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Virve Aljas
(@VirveAljas) reported
from
Toronto, Ontario
@freedomsupport Get a hold of you? That's a very innovative solution. They've already wasted valuable time trying to deal with your customer service. A name, a direct contact would be fantastic.
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🎤David Gilbert Voice Over 🎤 #Easy24HourVoiceOver
(@DavidGilbertVO) reported
from
Vaughan, Ontario
.@FreedomMobile Worst. Customer. Service. Ever!!!
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Virve Aljas
(@VirveAljas) reported
from
Toronto, Ontario
@freedomsupport With all due respect, your process could go something like this: "My child died, I need to cancel the plan and return the phone." "We'll take care of everything, the plan is canceled as of now, we'll send you a return package for the phone. Condolences."
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Shuaeb Reza Chaudhary
(@ShuaebReza) reported
from
Henry Farm, Ontario
@FreedomMobile And the worst thing is that you guys @FreedomMobile do rip your customers off big time with hidden charges, international calls being blocked from, customers getting ripped off for that! Dah!
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Cubby
(@Cubby1412) reported
from
The Beaches, Ontario
I tried for the last time @FreedomMobile has no loyalty. A customer since 2012. Was actually told to sell my phone. No customer service. #freedomobile #nocustomerservice #loyality
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sarahkbingler
(@sarahkbingler) reported
from
Toronto, Ontario
@npcforster @JulieMDPanneton I am @FreedomMobile customer. Not happy with this.
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Cubby
(@Cubby1412) reported
from
The Beaches, Ontario
After being a loyal, paying customer at @FreedomMobile for 22 years I'm forced to change carriers. The poor customer service I've received today showed no loyalty. Who is the best? Bell, Fido or Telus? I'm actually unhappy with Freedom for the first time. #freedommoblie #freedom
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John Daryl
(@jhndryl) reported
from
Toronto, Ontario
@freedomsupport hey! I need help availing the cellular data plan for my apple watch. Send me a dm please! Thanks
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Cubby
(@Cubby1412) reported
from
The Beaches, Ontario
Such a shame. Leaving @FreedomMobile after 13 years. No loyalty to their customers. Ive tried, get get any customer support. Hello Fido. #freedommoblie #fido #Toronto
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Marvin
(@marvinandro) reported
from
Toronto, Ontario
@freedomsupport It was back up around 10am. Looks like Down reports on the various sites show that most other areas are coming back up, too.
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ArgoFluffy/BigNish
(@ArgoFluffy) reported
from
Toronto, Ontario
@FreedomMobile is there any issues happening? I can’t send text, even over wifi.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
I was a @koodo customer for a grand total of three days, before I realized that the company is a bad joke. I'm sticking with @FreedomMobile.
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Pilot
(@oshawapilot) reported
@FreedomMobile WOW, just….WOW…. What happened to your telephone support? It’s just absolutely terrible now!
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Onyedikachi Igbo
(@Kachi_Igbo) reported
@freedomsupport I never cancelled my service with Freedom. I tried calling the number there but it did not go through. I also called the other number for those outside North America but could not still get anyone.
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George Georgik
(@BGeorgik) reported
@FreedomMobile Someone from your support finally changed my plan and we'll see if I start getting charged properly starting next month. Also, one of your support reps named Elmar said that the charges were legit and refused to help. Thought you should know that and hopefully you'll take actions
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Scott Frankenfield
(@canadianmeatman) reported
@FreedomMobile has shady salesman who lie about free items to get the sale then your bill says something different and then guess what? Sorry sir I can’t help you I don’t know how to fill out a complaint! Back to Telus with my 3 cell lines I guess
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Rick Barnes
(@queerthoughts) reported
from
Lanark Highlands, Ontario
@ColonelAngus17 @Bell @FreedomMobile I have very poor coverage at the farm. I get some at times but its not reliable at the farm. The big three are the only carriers. If I were just in Toronto, freedom mobile would be good. The Big three screw us all.
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@sungmanitu88
(@sungmanitu88) reported
I won't pay my bill on time @FreedomMobile Your kiosk didn't have an internet connection from your parent company Rodgers communications. What a rediculous situation ! You can wait as you can't provide consistent service.
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degeneroach.eth
(@degeneroach) reported
@freedomsupport Also wtf is with only being able to buy 1 specific top up a month?
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Avi B.
(@avijustin) reported
Had an @AppleSupport iPhone 11 but the speaker volume didn’t work. So I bought a brand new iPhone 12 from @FreedomMobile and guess what, same problem. Can’t hear phone calls unless I am on speaker phone, regular volume won’t work. I just want a phone that works
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jacquelyn
(@jacquelynjorgen) reported
@freedomsupport Is there any update today on when your payment system will be fixed? Again I have tried this morning it’s still not working