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Freedom Mobile

Freedom Mobile outages and service status in Concord, Ontario

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Full Outage Map
  • Freedom Mobile generated 0 outage signals in the last 24 hours around Concord, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and Wi-fi.
  • The most recent signal from this area was received May 23, 4:39 PM EDT.
  • 50% Phone (50%)
  • 25% Internet (25%)
  • 25% Wi-fi (25%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Concord, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Concord, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Concord, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto.

CityProblem TypeReport Time
Toronto Phone 2 days ago
Toronto Phone 2 days ago
Toronto Internet 11 days ago
Toronto Wi-fi 21 days ago
Toronto Phone 1 month ago
Toronto Internet 1 month ago

Nearby cities with recent reports

Toronto

2 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Concord, Ontario

Latest outage, problems and issue reports in Concord and nearby locations:

  • USATAlexHSingh
    Alex H Singh (@USATAlexHSingh) reported from Toronto, Ontario

    @freedomsupport Anyone else still waiting for their Pre order for IPhone Pro Max 13? I am and I did my preorder on Sept 17 2021 and no one from Freedom knows anything. No one can help. So much for Freedom. Maybe it's a code for leaving your company

  • Cubby1412
    Cubby (@Cubby1412) reported from The Beaches, Ontario

    I tried for the last time @FreedomMobile has no loyalty. A customer since 2012. Was actually told to sell my phone. No customer service. #freedomobile #nocustomerservice #loyality

  • jhndryl
    John Daryl  (@jhndryl) reported from Toronto, Ontario

    @freedomsupport Thank you. Hopefully this gets to fix the issue.

  • VirveAljas
    Virve Aljas (@VirveAljas) reported from Toronto, Ontario

    Hi, @FreedomMobile. A friend's son died of cancer. You might imagine that negotiating your high fees to cancel their son's plan and return the phone is the last thing they need on top of their grief. Anything you can do to show some basic humanity and compassion?

  • HBchic_Jade
    Jan J (@HBchic_Jade) reported from Toronto, Ontario

    @FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks

  • WayneRodriguez
    Wayne Rodrigues (@WayneRodriguez) reported from Toronto, Ontario

    @freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.

  • Cubby1412
    Cubby (@Cubby1412) reported from The Beaches, Ontario

    @FreedomMobile I phoned. Was told to go to another provider. Awesome customer support.

  • EricaEhm
    Erica Ehm (@EricaEhm) reported from Toronto, Ontario

    Then @FreedomMobile DMed me. They offered an IPhone XR for zero down. $10 a month for 2 years for the phone and $55 a month for the Promo Freedom plan which is 6GB plus 4B at no additional charge. That promo is locked in for 2 years. They lose $550 on the phone.

  • Beautylicious82
    Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    @VicD31 @freedomsupport @FreedomMobile So not impressed with their service for the first time since i’ve joined over a decade ago

  • jdriscoll03
    jdriscoll03 (@jdriscoll03) reported from Toronto, Ontario

    @FreedomMobile you know what’s dumb being 1 day late paying my invoice last month and you guys won’t let me upgrade my phone over the internet or phone. My account has always been in good standing with zero balance. Please fix this #FreedomMobile

  • NoMatch_416
    No Match (@NoMatch_416) reported from Toronto, Ontario

    @FindingVimo @FreedomMobile Best customer service in da game doe!!

  • OtarineMusic
    rin (@OtarineMusic) reported from Toronto, Ontario

    @freedomsupport is there any information as to when Freedom intends to launch its 5G service?

  • GwapogiTalaga
    Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario

    It's curious: of all the carriers I spoke with, @FidoMobile was able to offer what I was getting with @FreedomMobile. Same cost, same data, same service, same basically everything. Best thing is: it's on postpaid, which will help me in the long run.

  • whelanmj
    Mike Whelan (@whelanmj) reported from Toronto, Ontario

    @freedomsupport Asked CS for instructions to access/activate my voicemail. They responded by giving me something completely different. Then asked for my email address/pin. Then they asked how they could help me. Told them again I was trying to activate voicemail!

  • chocolatmilq
    kiki enen-MOR🦋 (@chocolatmilq) reported from Toronto, Ontario

    @Andrew48289584 @FreedomMobile If I wasn’t poor I would have left freedom. And I know 😒

  • tallpagee
    Tai Tang (@tallpagee) reported from Toronto, Ontario

    @freedomsupport , I have problem with text message. My iPhone is unable to send text messages but receiving text is ok. It’s been for 3 days already, please help

  • Beautylicious82
    Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    Today I went to call a friend to invite her for coffee when my phone says my service has been suspended. So I first go to @FreedomMobile store & the rep there says I owe 21 dollars. I was like Wtf I just paid 40 for September. How do I owe a phone bill when i just switched friday

  • sidetripca
    Dennis aka dLo (@sidetripca) reported from Toronto, Ontario

    @SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.

  • BarackOTrauma
    Taige Smith (@BarackOTrauma) reported from Toronto, Ontario

    @FreedomMobile so how do you guys compensate for this bullshit, this is the second time in a month I’m stuck without service , you guys need to start giving back because you guys are real quick to take.

  • Beautylicious82
    Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    @VicD31 @FreedomMobile unfortunately muscles are not going to help with this situation but possibly a great lawyer.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • thiscollective
    This Is a Collective (@thiscollective) reported

    @FreedomMobile text based support - is asking me my address - shouldn't they know this from my FREEDOM phone number -and my address - shouldn't they know this? Mmmmmm - new customer - quickly moving to a lost customer I think.

  • cheesebroad
    Jen Whyte (@cheesebroad) reported

    @FreedomMobile This is the worst mobile company I have ever used. No guaranteed cell phone use anywhere. I cannot function like this for work.

  • midha_manish
    manish midha (@midha_manish) reported

    @FreedomMobile You guys over charge your customers in the name of arbitrary charges and then your customer service doesn't even respond. ****** services

  • darkstarrrrr11
    darkstarr05 (@darkstarrrrr11) reported

    @Rogers @FreedomMobile @Bell your service really suck! Nothing works inside the houses. Are we supposed to just rely on wifi in house? Your services just work outside with best speed. Look into this matter

  • SilviaCai
    Silvia C. (@SilviaCai) reported

    @FreedomMobile - been your loyal customer for a long time & have seen great improvements to your service and I’m still wondering why we continue to have a dark spots in Toronto. E.g. no signal at Long Branch. Fill that whole. Thank you.

  • laithkhalil
    Laith Khalil (@laithkhalil) reported

    @FreedomMobile how long do we have to hold till we get someone to talk to in customer service? Three days in row with 1 hour each and yet no answer !!!

  • scottacalvert
    Scott C (@scottacalvert) reported

    @FreedomMobile How does anyone get a hold of a person? Been trying all day and can't get anyone to respond. Got a text last night saying my account was 85% of it's credit... This morning text about account suspended for unpaid balance. I'm on Auto pay! 5 phones not working

  • eddiebaseball27
    eddiebaseball (@eddiebaseball27) reported

    @FreedomMobile mobile data outage in Toronto. Haven't been getting msgs in the last 10 hours. (sending this via wifi). Please fix.

  • Matt_Realtor
    Matt Bellamy (@Matt_Realtor) reported

    @FreedomMobile any idea when home internet will be restored? im seeing hundreds of people online posting about the outage

  • reachme_vamshi
    Vamshi Krishna Kothakonda ✨ (@reachme_vamshi) reported

    @FreedomMobile I’ve been a loyal customer for 2.5 years, and lately the monthly plan has become tough to manage. Others R offering better prices with similar data & intl minutes. I’d genuinely prefer to stay, but I need help to make my plan more affordable. can do to help me stay with freedom?