Freedom Mobile Outage Report in Concord, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Concord, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Concord and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (57%)
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Phone (31%)
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Total Blackout (6%)
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Wi-fi (5%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near Concord, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough and Woodbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Concord, Ontario
Latest outage, problems and issue reports in Concord and nearby locations:
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ArgoFluffy/BigNish
(@ArgoFluffy) reported
from
Toronto, Ontario
@FreedomMobile is there any issues happening? I can’t send text, even over wifi.
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Kutty MD
(@Kuttysark) reported
from
Toronto, Ontario
.@freedomsupport internet outage in South Etobicoke and waiting to speak with technical support coming up on 20 minutes. But not all freedom phones suffering outage.
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Virve Aljas
(@VirveAljas) reported
from
Toronto, Ontario
Hi, @FreedomMobile. A friend's son died of cancer. You might imagine that negotiating your high fees to cancel their son's plan and return the phone is the last thing they need on top of their grief. Anything you can do to show some basic humanity and compassion?
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Cubby
(@Cubby1412) reported
from
The Beaches, Ontario
@FreedomMobile Yes. Been a customer since 2013 and because I missed an appointment for a upgrade and new contract, no one is able to help me. It's sad.
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Cubby
(@Cubby1412) reported
from
The Beaches, Ontario
Such a shame. Leaving @FreedomMobile after 13 years. No loyalty to their customers. Ive tried, get get any customer support. Hello Fido. #freedommoblie #fido #Toronto
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Virve Aljas
(@VirveAljas) reported
from
Toronto, Ontario
@dhogg72 @freedomsupport Hi again @FreedomMobile, you asked for them to reach out. They have. Twice. Are you getting a sense of how their customer service experience has been thus far as you charge them massive fees for canceling services following the death of their child?
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Mike Bates
(@joemayo17) reported
from
Toronto, Ontario
@freedomsupport I haven’t been able to login to my account all day. What’s going on?
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
@ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.
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Marvin
(@marvinandro) reported
from
Toronto, Ontario
@freedomsupport It was back up around 10am. Looks like Down reports on the various sites show that most other areas are coming back up, too.
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
The Beaches, Ontario
There needs to be a self service way to pay off your device tab online because the customer service agents on the phone are annoying as hell. @FreedomMobile
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Virve Aljas
(@VirveAljas) reported
from
Toronto, Ontario
@freedomsupport With all due respect, your process could go something like this: "My child died, I need to cancel the plan and return the phone." "We'll take care of everything, the plan is canceled as of now, we'll send you a return package for the phone. Condolences."
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John Daryl
(@jhndryl) reported
from
Toronto, Ontario
@freedomsupport hey! I need help availing the cellular data plan for my apple watch. Send me a dm please! Thanks
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Lorraine Marie Moran
(@LoriMoran_1) reported
from
Toronto, Ontario
@FreedomMobile is your app down?? I can’t pay my bill?
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Cubby
(@Cubby1412) reported
from
The Beaches, Ontario
After being a loyal, paying customer at @FreedomMobile for 22 years I'm forced to change carriers. The poor customer service I've received today showed no loyalty. Who is the best? Bell, Fido or Telus? I'm actually unhappy with Freedom for the first time. #freedommoblie #freedom
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Cubby
(@Cubby1412) reported
from
The Beaches, Ontario
I tried for the last time @FreedomMobile has no loyalty. A customer since 2012. Was actually told to sell my phone. No customer service. #freedomobile #nocustomerservice #loyality
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Cubby
(@Cubby1412) reported
from
The Beaches, Ontario
@FreedomMobile I phoned. Was told to go to another provider. Awesome customer support.
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Shuaeb Reza Chaudhary
(@ShuaebReza) reported
from
Henry Farm, Ontario
@FreedomMobile And the worst thing is that you guys @FreedomMobile do rip your customers off big time with hidden charges, international calls being blocked from, customers getting ripped off for that! Dah!
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sarahkbingler
(@sarahkbingler) reported
from
Toronto, Ontario
@npcforster @JulieMDPanneton I am @FreedomMobile customer. Not happy with this.
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🎤David Gilbert Voice Over 🎤 #Easy24HourVoiceOver
(@DavidGilbertVO) reported
from
Vaughan, Ontario
.@FreedomMobile Worst. Customer. Service. Ever!!!
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Virve Aljas
(@VirveAljas) reported
from
Toronto, Ontario
@freedomsupport Get a hold of you? That's a very innovative solution. They've already wasted valuable time trying to deal with your customer service. A name, a direct contact would be fantastic.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Dylan Carrack
(@CarrackDylan) reported
@FreedomMobile Please disable my cellular service, I no longer wish to live after this tweet
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Stephen Rees
(@stephen_rees) reported
.@freedomsupport I have No Service at Arbutus Ridge in Vancouver. Can you tell me when service will be restored?
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Blyssful Beauty
(@blyssfulbeauty) reported
@freedomsupport Thank you, the issue is the prepaid account says the top up is due today as I opened the new prepaid this and of course I wanted to pay it off right away but didn’t work and I want to make sure I wasn’t billed any extra due to the top up system error. Will I be charged extra?
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H.C.Sprung 🇨🇦
(@XxCarsten72xX) reported
from
St. Catharines, Ontario
@freedomsupport How many hours are you down for "scheduled maintenance"? I'm trying to to p up my account and can't access anything? Should this not be done in the middle of the night when there is less traffic? Running past 7am is really poor planning and an inconvenience.
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Ery Berry
(@EryBerry5) reported
Fix your network!!! I can’t receive calls nor even open the darn app! @FreedomMobile
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Kristian King
(@_kristianking_) reported
@FreedomMobile is the worst company on this green earth
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Jarred Stephen Meek
(@heyitsjarred) reported
My @FreedomMobile home internet is so bad that I have to use up my 20GB of Freedom data on my phone....please help.
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MyNewPunkBand
(@NewPunkBand) reported
Okay, @FreedomMobile , real talk: Your online system won't accept my cards anymore. Bank and other online retailers confirm cards are valid. Your CS team just told me straight up that no one on your side is in charge of payment issues and I will get no help. Preparing to port.
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cyd ស៊ីដ
(@cydniechanel) reported
@FreedomMobile is the worst Canadian phone company. I came back to Canada with charges of $1250 for additional services I didn't ask for. I when I called to discuss the issues, all their employees have little to no answers, and their best offer was a $500 credit...
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Brittany Richards
(@RichieBrittt) reported
@FreedomMobile Maybe with a Nokia. But that could cause some serious damage... 🤔