Freedom Mobile Outage Report in Concord, Ontario

Problems in the last 24 hours in Concord, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Concord, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (56%)
• Phone (31%)
• Total Blackout (6%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Live Outage Map Near Concord, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough, and Woodbridge.

City	Problem Type	Report Time
Toronto	Internet	9 days ago
Toronto	Internet	18 days ago
Toronto	Internet	21 days ago
Toronto	Internet	23 days ago
Toronto	Phone	26 days ago
Toronto	Internet	28 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Concord, Ontario

Latest outage, problems and issue reports in Concord and nearby locations:

• 
  Virve Aljas (@VirveAljas) reported 3 minutes ago from Toronto, Ontario

  @freedomsupport Get a hold of you? That's a very innovative solution. They've already wasted valuable time trying to deal with your customer service. A name, a direct contact would be fantastic.

• 
  Virve Aljas (@VirveAljas) reported 3 minutes ago from Toronto, Ontario

  Hi, @FreedomMobile. A friend's son died of cancer. You might imagine that negotiating your high fees to cancel their son's plan and return the phone is the last thing they need on top of their grief. Anything you can do to show some basic humanity and compassion?

• 
  Lorraine Marie Moran (@LoriMoran_1) reported 8 minutes ago from Toronto, Ontario

  @FreedomMobile is your app down?? I can’t pay my bill?

• 
  ArgoFluffy/BigNish (@ArgoFluffy) reported 13 minutes ago from Toronto, Ontario

  @FreedomMobile is there any issues happening? I can’t send text, even over wifi.

• 
  Kutty MD (@Kuttysark) reported 16 minutes ago from Toronto, Ontario

  .@freedomsupport internet outage in South Etobicoke and waiting to speak with technical support coming up on 20 minutes. But not all freedom phones suffering outage.

• 
  Virve Aljas (@VirveAljas) reported 17 minutes ago from Toronto, Ontario

  @dhogg72 @freedomsupport Hi again @FreedomMobile, you asked for them to reach out. They have. Twice. Are you getting a sense of how their customer service experience has been thus far as you charge them massive fees for canceling services following the death of their child?

• 
  Cubby (@Cubby1412) reported 17 minutes ago from The Beaches, Ontario

  I tried for the last time @FreedomMobile has no loyalty. A customer since 2012. Was actually told to sell my phone. No customer service. #freedomobile #nocustomerservice #loyality

• 
  Cubby (@Cubby1412) reported 19 minutes ago from The Beaches, Ontario

  Such a shame. Leaving @FreedomMobile after 13 years. No loyalty to their customers. Ive tried, get get any customer support. Hello Fido. #freedommoblie #fido #Toronto

• 
  sarahkbingler (@sarahkbingler) reported 21 minutes ago from Toronto, Ontario

  @npcforster @JulieMDPanneton I am @FreedomMobile customer. Not happy with this.

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 29 minutes ago from Toronto, Ontario

  @ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.

• 
  🎤David Gilbert Voice Over 🎤 #Easy24HourVoiceOver (@DavidGilbertVO) reported 31 minutes ago from Vaughan, Ontario

  .@FreedomMobile Worst. Customer. Service. Ever!!!

• 
  Cubby (@Cubby1412) reported 32 minutes ago from The Beaches, Ontario

  After being a loyal, paying customer at @FreedomMobile for 22 years I'm forced to change carriers. The poor customer service I've received today showed no loyalty. Who is the best? Bell, Fido or Telus? I'm actually unhappy with Freedom for the first time. #freedommoblie #freedom

• 
  Cubby (@Cubby1412) reported 39 minutes ago from The Beaches, Ontario

  @FreedomMobile Yes. Been a customer since 2013 and because I missed an appointment for a upgrade and new contract, no one is able to help me. It's sad.

• 
  Marvin (@marvinandro) reported 42 minutes ago from Toronto, Ontario

  @freedomsupport It was back up around 10am. Looks like Down reports on the various sites show that most other areas are coming back up, too.

• 
  Shuaeb Reza Chaudhary (@ShuaebReza) reported 44 minutes ago from Henry Farm, Ontario

  @FreedomMobile And the worst thing is that you guys @FreedomMobile do rip your customers off big time with hidden charges, international calls being blocked from, customers getting ripped off for that! Dah!

• 
  ✨ 𝒦𝑒𝓃𝒾𝓀𝓎𝒶’ 𝒢 ✨ (@IFartOnHaterz) reported 46 minutes ago from Markham, Ontario

  It sucks not having data while having a low battery and being a customer of @FreedomMobile

• 
  Virve Aljas (@VirveAljas) reported 46 minutes ago from Toronto, Ontario

  @freedomsupport With all due respect, your process could go something like this: "My child died, I need to cancel the plan and return the phone." "We'll take care of everything, the plan is canceled as of now, we'll send you a return package for the phone. Condolences."

• 
  John Daryl (@jhndryl) reported 56 minutes ago from Toronto, Ontario

  @freedomsupport hey! I need help availing the cellular data plan for my apple watch. Send me a dm please! Thanks

• 
  Mike Bates (@joemayo17) reported 57 minutes ago from Toronto, Ontario

  @freedomsupport I haven’t been able to login to my account all day. What’s going on?

• 
  Cubby (@Cubby1412) reported 58 minutes ago from The Beaches, Ontario

  @FreedomMobile I phoned. Was told to go to another provider. Awesome customer support.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alef Yei (@AlefYei) reported 7 minutes ago

  @FreedomMobile better get home zone service in #Quebec real quick now that they’re owned by #Videotron.

• 
  Andy (@andy91125) reported 7 minutes ago

  @asifintoronto @FreedomMobile @Bell Good luck getting service more than 30 minutes outside the city tho

• 
  DR. M.F. BABA FROGMAN (@DRMF_FROGMAN) reported 8 minutes ago

  truly, @FreedomMobile would be an incredible service... if it worked at all 🙃 thanks for absolutely nothing, all the time.

• 
  B. Williams (@BodineWilliams) reported 8 minutes ago

  @FreedomMobile since it is Impossible to get a competent customer service rep on Friday here is my question: what is the charge for calling 411?

• 
  Asif Hossain (@asifintoronto) reported 8 minutes ago

  @JackGegg @FreedomMobile @Bell Perfect, I have no interest in leaving the city, therefore I shouldn't pay a higher phone bill for a network service I'm not using.

• 
  Maria Khan (@MariaSocially) reported 10 minutes ago

  Looking for a new cellphone service provider. Done with @freedomsupport (or their lack there of). Anyone particularly happy with their cellphone package?

• 
  WunderWandy🤓 (@wandaeby) reported 15 minutes ago

  Hey @FreedomMobile where are deals for existing customers wanting to change their plan. Do I need to stop being a customer to become a new customer to get a deal (I have my own phone)?

• 
  Dylan Freeman-Grist 🍁 (@freemangrist) reported 20 minutes ago

  @freedomsupport DAMN that's a flex. You guys should be promoting that more in like every station?

• 
  🕊🎀 (@ciggmar) reported 21 minutes ago

  @freedomsupport hi! Is there some sort of network problem? I cannot send or receive texts and cannot make any calls. Really frustrating when my employer needs to reach me by phone and can’t get a hold of me.

• 
  Jack Gegg (@JackGegg) reported 22 minutes ago

  @asifintoronto @FreedomMobile @Bell Freedom is cheap for a reason. If you leave the city then service is horrible.