Freedom Mobile Outage Report in Concord, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Concord, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Concord and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (65%)
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Phone (20%)
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Wi-fi (6%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Concord, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, North York and Scarborough.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Phone | |
| North York |
Total Blackout | |
| North York |
Phone | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Concord, Ontario
Latest outage, problems and issue reports in Concord and nearby locations:
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John Daryl
(@jhndryl) reported
from
Toronto, Ontario
@freedomsupport hey! I need help availing the cellular data plan for my apple watch. Send me a dm please! Thanks
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Virve Aljas
(@VirveAljas) reported
from
Toronto, Ontario
@freedomsupport With all due respect, your process could go something like this: "My child died, I need to cancel the plan and return the phone." "We'll take care of everything, the plan is canceled as of now, we'll send you a return package for the phone. Condolences."
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Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
I was a @koodo customer for a grand total of three days, before I realized that the company is a bad joke. I'm sticking with @FreedomMobile.
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mary
(@mary35047396) reported
from
Toronto, Ontario
@FreedomMobile you owe me $36.89 it's been 10 months and you still have not sent me a check and have never called me back or responded to my emails. Do not go with this company
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🎤David Gilbert Voice Over 🎤 #Easy24HourVoiceOver
(@DavidGilbertVO) reported
from
Vaughan, Ontario
.@FreedomMobile Worst. Customer. Service. Ever!!!
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Cubby
(@Cubby1412) reported
from
The Beaches, Ontario
I tried for the last time @FreedomMobile has no loyalty. A customer since 2012. Was actually told to sell my phone. No customer service. #freedomobile #nocustomerservice #loyality
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Cubby
(@Cubby1412) reported
from
The Beaches, Ontario
After being a loyal, paying customer at @FreedomMobile for 22 years I'm forced to change carriers. The poor customer service I've received today showed no loyalty. Who is the best? Bell, Fido or Telus? I'm actually unhappy with Freedom for the first time. #freedommoblie #freedom
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ArgoFluffy/BigNish
(@ArgoFluffy) reported
from
Toronto, Ontario
@FreedomMobile is there any issues happening? I can’t send text, even over wifi.
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Kutty MD
(@Kuttysark) reported
from
Toronto, Ontario
.@freedomsupport internet outage in South Etobicoke and waiting to speak with technical support coming up on 20 minutes. But not all freedom phones suffering outage.
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Virve Aljas
(@VirveAljas) reported
from
Toronto, Ontario
@dhogg72 @freedomsupport Hi again @FreedomMobile, you asked for them to reach out. They have. Twice. Are you getting a sense of how their customer service experience has been thus far as you charge them massive fees for canceling services following the death of their child?
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Virve Aljas
(@VirveAljas) reported
from
Toronto, Ontario
@freedomsupport Get a hold of you? That's a very innovative solution. They've already wasted valuable time trying to deal with your customer service. A name, a direct contact would be fantastic.
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Cubby
(@Cubby1412) reported
from
The Beaches, Ontario
@FreedomMobile Yes. Been a customer since 2013 and because I missed an appointment for a upgrade and new contract, no one is able to help me. It's sad.
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Shuaeb Reza Chaudhary
(@ShuaebReza) reported
from
Henry Farm, Ontario
@FreedomMobile And the worst thing is that you guys @FreedomMobile do rip your customers off big time with hidden charges, international calls being blocked from, customers getting ripped off for that! Dah!
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✨ 𝒦𝑒𝓃𝒾𝓀𝓎𝒶’ 𝒢 ✨
(@IFartOnHaterz) reported
from
Markham, Ontario
It sucks not having data while having a low battery and being a customer of @FreedomMobile
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Lorraine Marie Moran
(@LoriMoran_1) reported
from
Toronto, Ontario
@FreedomMobile is your app down?? I can’t pay my bill?
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Mike Bates
(@joemayo17) reported
from
Toronto, Ontario
@freedomsupport I haven’t been able to login to my account all day. What’s going on?
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
@ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.
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Virve Aljas
(@VirveAljas) reported
from
Toronto, Ontario
Hi, @FreedomMobile. A friend's son died of cancer. You might imagine that negotiating your high fees to cancel their son's plan and return the phone is the last thing they need on top of their grief. Anything you can do to show some basic humanity and compassion?
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Marvin
(@marvinandro) reported
from
Toronto, Ontario
@freedomsupport It was back up around 10am. Looks like Down reports on the various sites show that most other areas are coming back up, too.
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sarahkbingler
(@sarahkbingler) reported
from
Toronto, Ontario
@npcforster @JulieMDPanneton I am @FreedomMobile customer. Not happy with this.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Vaisakh Santhakumar
(@VaisakhOnX) reported
@RogersHelps I attempted to chat with your customer support, but it appears to be a long wait. There are about 95 people ahead of me. On the other hand, I chatted with someone at @FreedomMobile who responded immediately and provided helpful assistance. Sorry to say this.😔
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Daniel Murton
(@DanielMurton) reported
@FreedomMobile your home internet division is so stupid and incompetent. I’m cancelling all my freedoms services including my wife’s separate line over the next month. $200 / month for the three lines and internet that will go to a different company.
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Jj Rodriguez
(@jj_rodz) reported
@FreedomMobile this has been for years. Guys, u need to do a better job in Niagara on the Lake. Signal there is terrible.
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kid kally
(@KidKally11) reported
@FreedomMobile LMAO but you charge your customers ridiculous roaming fees, lie to them about it being free, then expect them to pay the fee? i am a customer and this happened to me. Don’t believe freedoms lies
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AkiraSpectrum
(@AkiraSpectrum) reported
@FreedomMobile I spend 2+ hours with technical support, they say they can't fix my issue so I had to port out. Then you claim that no rep accessed my account and you have no record of it---how convenient @cbcmarketplace @cbcmarketplace
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Gamer Graham
(@GTM618) reported
@HankCustodio @FreedomMobile Had the same issue. I called and spoke to a supervisor that had no idea either. It started with Sim 1 Not Allowed message. Then moved to Not registered hours later.
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Phrakshun
(@Phrakshun) reported
@TD_Canada @FreedomMobile how about we just fix my mistake instead of TRYING-TO-PREY/CAPITALIZE-ON-MY-GROSS-OVERPAYMENT???
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tay
(@yourmidniights) reported
@FreedomMobile I don’t have service and haven’t for several hours now.
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Angie 🇨🇴
(@L0uisBebecito) reported
@FreedomMobile @HankCustodio Hi, my data is also not working. I have been on hold waiting for a rep for 25 min.
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Alex Jessup
(@GimpyHandGuy) reported
@RogersHelps All they did was offer the same thing I turned down... was another waste of time. Ported out to @FreedomMobile already and saving $115/month.