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Freedom Mobile

Freedom Mobile Outage Report in Concord, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Concord, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Concord, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 56% Internet (56%)
  • 31% Phone (31%)
  • 6% Total Blackout (6%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Live Outage Map Near Concord, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough, and Woodbridge.

CityProblem TypeReport Time
Toronto Internet 10 days ago
Toronto Internet 19 days ago
Toronto Internet 22 days ago
Toronto Internet 23 days ago
Toronto Phone 27 days ago
Toronto Internet 28 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Concord, Ontario

Latest outage, problems and issue reports in Concord and nearby locations:

  • RichardKCarlson
    Richard Carlson (@RichardKCarlson) reported from Toronto, Ontario

    @FreedomMobile your telephone support is abysmal! If you want to retain me as a customer you better improve. Even Rogers is better!

  • TheDiggyShow
    Andrew Dignum (@TheDiggyShow) reported from Toronto, Ontario

    Still seeing H+. Called you at 611, got a tech who told me to restart my phone and reset my network. Did both. Didn't work. Back in hold. Not even a peep from you. @freedomsupport @FreedomMobile #FRUSTRATION #ghosting

  • InevitableStan
    007 ⚛️ (@InevitableStan) reported from Toronto, Ontario

    I don't have @FreedomMobile , but some people I know do and they're having issues with trying to make calls. They just fail.

  • feettofeet
    GraceReflex (@feettofeet) reported from Toronto, Ontario

    @freedomsupport not able to contact anyone not getting any help from customer service numbers 611 isn’t working from my mobile phone, chat service isn’t working Bought plan three days ago, haven’t used it at all Can’t make or receive calls... help

  • Sab44Fab
    FabSab44 (@Sab44Fab) reported from Toronto, Ontario

    HEY I HAVE BETTER SIGNAL IN THE SUBWAY THEN I DO IN MY HOUSE #FREEDOMMOBILE actually I have wifi at home anyway so it's not a problem at all

  • MacDKB
    Brian Keith MacDonald (@MacDKB) reported from Toronto, Ontario

    Oh, interesting. It would SEEM that @FreedomMobile now provides service in the subway tunnels, not just at the stations. That's pretty handy...

  • _ana__lynn
    ana (@_ana__lynn) reported from Toronto, Ontario

    @FreedomMobile @freedomsupport I have had almost non-existent service over the last 2 weeks. It's intermittent, unpredictable & unacceptable. Please update customers on how you are going to resolve.

  • JaymeeTorres
    Hayme Torres (@JaymeeTorres) reported from Toronto, Ontario

    @freedomsupport hi good afternoon.. i just wanna know what could possibly happen if i paid my bill triple or quadruple times because it shows on the app that payment doesnt work but it charges on my bank account...

  • ___richb
    ri 🇮🇳 (@___richb) reported from Toronto, Ontario

    @freedomsupport YO FIX YOUR SHIT

  • sidetripca
    Dennis aka dLo (@sidetripca) reported from Toronto, Ontario

    @SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.

  • sukub
    Sukumar (Suku) சுகு Balasubramaniam (@sukub) reported from King, Ontario

    @freedomsupport I called 46 minutes ago about my phone not working my location you can see and I give them alternative number call me back that's the way they can resolve the problem on my phone but they never called me back

  • ScarbFestTO
    TD Presents Scarborough Festival (@ScarbFestTO) reported from Toronto, Ontario

    @FreedomMobile having issues with one of our lines cannot receive incoming calls

  • michaelnugent
    Michael Nugent (@michaelnugent) reported from Toronto, Ontario

    @ALL_CAPS @half_banked @FreedomMobile If you never need to make phone calls and you only need working data sometimes, then Freedom Mobile is a great option.

  • domixiqueee
    dom dom (@domixiqueee) reported from Toronto, Ontario

    @FreedomMobile is there an service outage because my call are getting dropped

  • whelanmj
    Mike Whelan (@whelanmj) reported from Toronto, Ontario

    @freedomsupport Asked CS for instructions to access/activate my voicemail. They responded by giving me something completely different. Then asked for my email address/pin. Then they asked how they could help me. Told them again I was trying to activate voicemail!

  • llsebben
    Laura (@llsebben) reported from Toronto, Ontario

    Would love to know why I have full bars underground on the subway but at my house I have no service 🤔🤔 @freedomsupport

  • jdriscoll03
    jdriscoll03 (@jdriscoll03) reported from Toronto, Ontario

    @FreedomMobile you know what’s dumb being 1 day late paying my invoice last month and you guys won’t let me upgrade my phone over the internet or phone. My account has always been in good standing with zero balance. Please fix this #FreedomMobile

  • whelanmj
    Mike Whelan (@whelanmj) reported from Toronto, Ontario

    @freedomsupport You're apologizing that I feel this way, but not for making me feel this way! I've sent almost a dozen DM's, but continued to get the runaround! Paying for a service that I can't use!

  • Beautylicious82
    Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    @freedomsupport I need support please check your inbox

  • Renoversity
    Duane Grady (@Renoversity) reported from Toronto, Ontario

    @Rogers Everyone should drop Roger's (and Bell for that matter) and RUN to the nearest @FreedomMobile store. Rogers bragging about these absurd prices is really bad comedy. I left Roger's after renewing for three years. I had to buy my way out. It was WELL WORTH IT. #FreedomMobile

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • humzasi32483678
    Cryto_LGnD (@humzasi32483678) reported

    @freedomsupport Still sucks

  • TravelEatAwe
    RHO (@TravelEatAwe) reported

    @freedomsupport First I was told it would take 24 to 48 hours, then 72 hours, then five days to unlock a #cellphone. Now you’re telling me to try another cell phone provider’s SIM card. All to do the simplest customer service. Can’t wait to hear your 3rd solution. @FreedomMobile @freedomsupport

  • MalaMoragain
    Mala Moragain Mistress Of Chaos (@MalaMoragain) reported

    @AnthonyLacavera @FreedomMobile I left Rogers after an employee got jiggy with my plan by adding device protection and funnelled 18 phones through the portal without my knowledge. I have been happy with @FreedomMobile so hopefully that will never happen again.

  • Sunset4Me
    Verisimilitude (@Sunset4Me) reported

    Wow @freedomsupport has really poor support. I think escalating a problem really means "you're on your own". Not cool.

  • ChrisNarduzzi
    Chris Narduzzi (@ChrisNarduzzi) reported

    @AnthonyLacavera @FreedomMobile We were with Wind/freedom 8 years ago or so, and it was the worst sevice we've ever had. Dead zones, roaming in our own home. Dropped calls. Just the worst

  • rbphilip
    🇨🇦 Rob Philip 🇺🇸 (@rbphilip) reported

    @EricaEhm @FreedomMobile Mobile service in Canada is one of the things that makes me hesitate about returning. I know nobody there who doesn't hate their carrier.

  • haaye_tatta
    HaayeTatta (@haaye_tatta) reported

    @freedomsupport Well its very disappointing that Freedom Mobile is not removing my iphone from blacklist, However i paid all of the due bills, and wasting three to four hours evryday with the chat support but are not helping me with it

  • mc_sulek
    Mc Sulek (@mc_sulek) reported

    @FreedomMobile has terrible customer service. Everyone seems to be very incompetent at their jobs, no one has any answers or solutions. I WOULD NOT RECOMMEND IT at all! As soon as I can I will get out of it

  • TravelEatAwe
    RHO (@TravelEatAwe) reported

    @freedomsupport I think that’s evident is that @freedomsupport and @FreedomMobile have extreme difficulty in handling the most BASIC of customer service needs. That’s what all potential customers need to know. Freedom Mobile —>> Excuses, not solutions. #CautionaryTale

  • PeterEhmAuthor
    Peter Ehm 🇨🇦 🚀 (@PeterEhmAuthor) reported

    @EricaEhm @FreedomMobile Unfortunately, customer retention is a low priority for major mobile Carriers in Canada nowadays. Churn makes the bottom line sparkle for them. I simply wait until my current carrier messes up too badly to fix, then move on to a competitor. Repeat cycle every 2-3 years, sadly.