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Freedom Mobile

Freedom Mobile outages and service status in Concord, Ontario

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Full Outage Map
  • Freedom Mobile generated 0 outage signals in the last 24 hours around Concord, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Concord, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Concord, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Concord, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, and Scarborough.

CityProblem TypeReport Time
Toronto Internet 9 days ago
Toronto Internet 14 days ago
Toronto Internet 1 month ago
Toronto Phone 2 months ago
Scarborough Phone 2 months ago
Toronto Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Concord, Ontario

Latest outage, problems and issue reports in Concord and nearby locations:

  • GwapogiTalaga
    Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario

    @jacklynthinks @RogersHelps @FreedomMobile @Rogers Wrong, Skippy. You said they RUN on the same network, not that their owned by those telcos. PC Mobile runs off Bell's network but is owned by Loaws. Petro Canada has service but its run off Rogers. Their own company tho.

  • Cubby1412
    Cubby (@Cubby1412) reported from The Beaches, Ontario

    After being a loyal, paying customer at @FreedomMobile for 22 years I'm forced to change carriers. The poor customer service I've received today showed no loyalty. Who is the best? Bell, Fido or Telus? I'm actually unhappy with Freedom for the first time. #freedommoblie #freedom

  • Beautylicious82
    Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    I then request that they quickly switch my ass back to prepaid and make sure I still have my holiday miracle plan. Which the @FreedomMobile rep did Thank you Jesus. Then I was like now you have to fix this $500 dollar problem. Now this takes the cake....

  • njmckenzie
    ПΣЯM © (@njmckenzie) reported from Toronto, Ontario

    @freedomsupport What's going on guys? Can't call out, call in... Even your support number isn't working!

  • DavidGilbertVO
    🎤David Gilbert Voice Over 🎤 #Easy24HourVoiceOver (@DavidGilbertVO) reported from Vaughan, Ontario

    .@FreedomMobile Worst. Customer. Service. Ever!!!

  • Cubby1412
    Cubby (@Cubby1412) reported from The Beaches, Ontario

    @FreedomMobile I phoned. Was told to go to another provider. Awesome customer support.

  • DominicaLarkin
    Dominica Larkin (@DominicaLarkin) reported from Toronto, Ontario

    @FreedomMobile I got an offer to upgrade to the SE but I have to go to a store to order it - during a pandemic!!!! Ridiculous 🤬 the only store near me shows that it is open but they aren’t picking up the phone. Your “offer” to upgrade expires on Friday - please help!!!

  • CustomerFreedom
    Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario

    @vishmili @FreedomMobile Great idea by @FreedomMobile . Make sure you keep checking your bills. Freedom mobile overcharged me $500 and I have tried all their customer support channels and still can’t get my refunds in over 60 days! They sneakily charged my credit card so just check

  • USATAlexHSingh
    Alex H Singh (@USATAlexHSingh) reported from Toronto, Ontario

    @freedomsupport Anyone else still waiting for their Pre order for IPhone Pro Max 13? I am and I did my preorder on Sept 17 2021 and no one from Freedom knows anything. No one can help. So much for Freedom. Maybe it's a code for leaving your company

  • WayneRodriguez
    Wayne Rodrigues (@WayneRodriguez) reported from Toronto, Ontario

    @freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.

  • ShuaebReza
    Shuaeb Reza Chaudhary (@ShuaebReza) reported from Henry Farm, Ontario

    @FreedomMobile And the worst thing is that you guys @FreedomMobile do rip your customers off big time with hidden charges, international calls being blocked from, customers getting ripped off for that! Dah!

  • LeonDies4jays
    Black Hippy (@LeonDies4jays) reported from Toronto, Ontario

    So @FreedomMobile really wants me to travel 1 and 30 mins to a different city just to return a phone when it’s not in the return policy...that’s some prime customer service right there

  • jhndryl
    John Daryl  (@jhndryl) reported from Toronto, Ontario

    @freedomsupport Thank you. Hopefully this gets to fix the issue.

  • DelroyDyer89
    Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    @ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.

  • Beautylicious82
    Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    @VicD31 @FreedomMobile I was an extremely happy customer up until today.

  • Cubby1412
    Cubby (@Cubby1412) reported from The Beaches, Ontario

    Such a shame. Leaving @FreedomMobile after 13 years. No loyalty to their customers. Ive tried, get get any customer support. Hello Fido. #freedommoblie #fido #Toronto

  • DelroyDyer89
    Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.

  • Cubby1412
    Cubby (@Cubby1412) reported from The Beaches, Ontario

    @FreedomMobile Yes. Been a customer since 2013 and because I missed an appointment for a upgrade and new contract, no one is able to help me. It's sad.

  • ShohanSoham
    Shohan Chowdhury (@ShohanSoham) reported from Toronto, Ontario

    Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind

  • donschacter
    Don Schacter (@donschacter) reported from Toronto, Ontario

    @FreedomMobile terrible & annoying commercial

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • onespaintown
    Merry Merry 🇯🇲🇯🇲 (@onespaintown) reported

    @FreedomMobile please investigate your outsourced employees as one or more of them are sending scam text with links. These text only started coming after reaching out to your support team after a double payment off my credit card a few months ago

  • Frentraken
    Frentraken (@Frentraken) reported

    @FreedomMobile Every and any attempt at interacting with ya'll suggests you're talking out your ***. You should feel bad.

  • cindyintoronto
    Cheeky Monkey (@cindyintoronto) reported

    @JTkksmom @FreedomMobile Why? Because they are headquartered in Quebec. My vast experience with Quebec based companies is extremely poor. I try to avoid at all cost.

  • Hambonevstech
    🐍 (@Hambonevstech) reported

    @GimpyHandGuy @FreedomMobile Are you still having issues? Their payment gateway seems to be offline lmao

  • yeehawsarahh
    sarah (@yeehawsarahh) reported

    @FreedomMobile i dislike your phone company and your customer service very much. it’s really terrible how you steal money from customers and then when they call/live chat support numerous times, i don’t get respected or helped and the manager even spells my name wrong

  • 0xBB3
    B̴B̴3̴ (@0xBB3) reported

    @ericzawo @rory_mg @FreedomMobile Agreed. Was very happy with them. I just didn’t like how I got 0 service in cottage country. Has the network been improved? It’s been a few years since then

  • testezlaf
    Testezlaf (@testezlaf) reported

    @FreedomMobile Any words from Freedom about the home internet ongoing issue since Monday? Customer service is unreachable!!!!

  • testezlaf
    Testezlaf (@testezlaf) reported

    @4v5ttjj7vy @FreedomMobile Its all over reddit, internet is trash, and no customer support or any word from Freedom, unacceptable service!

  • Lily08901017
    Lily (@Lily08901017) reported

    @FreedomMobile Freedom sucks. And if course they have an imbecile called Pierre Karl Péladeau,as leader. Greedy bastards

  • codyzaz
    CZ (@codyzaz) reported from The Beaches, Ontario

    @Rogers @FreedomMobile .@rogers it's 10:50am, and Customer Service is STILL CLOSED