Freedom Mobile Outage Report in Concord, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Concord, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Concord and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (67%)
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Phone (17%)
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Wi-fi (7%)
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Total Blackout (6%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Concord, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, Woodbridge, Markham, The Beaches and North York.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Total Blackout | |
| Toronto |
Total Blackout | |
| Toronto |
Total Blackout | |
| Woodbridge |
Phone | |
| Markham |
Phone | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Concord, Ontario
Latest outage, problems and issue reports in Concord and nearby locations:
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Wayne Rodrigues
(@WayneRodriguez) reported
from
Toronto, Ontario
@freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.
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Dominic Persaud
(@DominicPersaud) reported
from
Toronto, Ontario
@FreedomMobile I have been a loyal customer ever since the company was Wind mobile and still trust and adore the company since it has the best rates out there... please rectify this problem by tomorrow at least!
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No Match
(@NoMatch_416) reported
from
Toronto, Ontario
@FindingVimo @FreedomMobile Best customer service in da game doe!!
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Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
Visited #Rogers302 today. I'll never understand why their prepaid rates are so ridiculously high compared to @FreedomMobile.
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
I then request that they quickly switch my ass back to prepaid and make sure I still have my holiday miracle plan. Which the @FreedomMobile rep did Thank you Jesus. Then I was like now you have to fix this $500 dollar problem. Now this takes the cake....
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Jaded
(@chimozy_charles) reported
from
Toronto, Ontario
@FreedomMobile , to think that the other network am coming from ported my line in minutes, and now I decided to return to my network after a day, it’s taking days to process a port request to my old number is really sad.
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Taige Smith
(@BarackOTrauma) reported
from
Toronto, Ontario
@FreedomMobile so how do you guys compensate for this bullshit, this is the second time in a month I’m stuck without service , you guys need to start giving back because you guys are real quick to take.
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Carrie Oehm
(@Coehmer) reported
from
Toronto, Ontario
@freedomsupport I love when your costumer service reps yell at me! I also love spending 3 hours on the phone with your customer service reps that can’t do anything :)
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
Today I went to call a friend to invite her for coffee when my phone says my service has been suspended. So I first go to @FreedomMobile store & the rep there says I owe 21 dollars. I was like Wtf I just paid 40 for September. How do I owe a phone bill when i just switched friday
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Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
It's curious: of all the carriers I spoke with, @FidoMobile was able to offer what I was getting with @FreedomMobile. Same cost, same data, same service, same basically everything. Best thing is: it's on postpaid, which will help me in the long run.
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kiki enen-MOR🦋
(@chocolatmilq) reported
from
Toronto, Ontario
@Andrew48289584 @FreedomMobile If I wasn’t poor I would have left freedom. And I know 😒
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Vince J Ciarlo
(@prguy1968) reported
from
Toronto, Ontario
@FreedomMobile your customer service and policy sucks!
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Haleigh Ní Mhacháin
(@HalsyBear) reported
from
Toronto, Ontario
@freedomsupport Hi, I sent a direct message about my service not being renewed this month even though my auto pay top up was complete - can you please check your messages 😀
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Brian B
(@brianyyz) reported
from
The Junction, Ontario
Have to say the implementation of cell service underground on the @TTChelps is the worst of any system I have ridden globally. Not an selling point overall @FreedomMobile #ttc #mobile #transitTO
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
@VicD31 @FreedomMobile unfortunately muscles are not going to help with this situation but possibly a great lawyer.
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Yashy Murphy
(@YashYanthi) reported
from
Toronto, Ontario
@bijuleni @zamlos I've had the low speed option for years now and haven't had any issues tbh. I first had it with @FreedomMobile and now with the @Rogers infinite family plan. I also jump on wifi when traveling and usually buy a local SIM if I'm somewhere for more than 10 days.
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
@VicD31 @FreedomMobile I was an extremely happy customer up until today.
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
If your a @freedomsupport @FreedomMobile Prepaid monthly customer whatever you do. . . DO NOT JOIN A MONTHLY PLAN!!!!! I can’t believe I now have two issues with this company after trying to migrate to a monthly bill. F’D UP! Never make deals on friday the 13th! Never Do MONTHLY
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Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
@jacklynthinks @RogersHelps @FreedomMobile @Rogers Wrong, Skippy. You said they RUN on the same network, not that their owned by those telcos. PC Mobile runs off Bell's network but is owned by Loaws. Petro Canada has service but its run off Rogers. Their own company tho.
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Renan Ledoux
(@renanledoux) reported
from
Toronto, Ontario
@FreedomMobile I’m uber driver and I couldnt work this morning because of the internet issues, I rely on that to be able to make money. #notcoolfreedom
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Raj Sidhu
(@rajsidhxu) reported
@freedomsupport I am really disappointed with the customer service. I guess loyalty don’t play much in freedom network
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Baldeep singh
(@Baldeep71) reported
@freedomsupport Hi there , I am going to buy Samsung S20 and galaxy buds +. One store in Brampton are giving galaxy buds+ for$50( but they don’t have Samsung s20) . Other store are having Samsung s20. But they are giving buds+ for $100. How is that possible. Can you help me getting right price
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Dr. Pickard
(@rwpickard) reported
I know everyone will be shocked to hear this, but @FreedomMobile is the absolute worst. That's not on you, @freedomsupport, but what rotten management for a company.
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Menace
(@XxHoodedThugxX) reported
Ayo @freedommobile I know it's not your customer service representatives fault so I'm not mad at them but as a company ur service (or lack thereof) and technicians cause me immeasurable pain please gargle my nuts lol xoxo
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K
(@abringerofpepsi) reported
@FreedomMobile You’re service is the worst out of any provider out there. You should actually be ashamed of yourselves. Cancelling won’t come soon enough.
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diana
(@diana10355930) reported
@freedomsupport no surprise that ive been on hold with @FreedomMobile for 4 hours as some sort of ploy to prevent me from cancelling my number with them... filing a complaint with the commissions of complaints for telecom services
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diana
(@diana10355930) reported
@FreedomMobile @freedomsupport "Bad service and the service people there are not honest. Every time we complaint they say different excuses . I don't recommend them to my friends." sound familiar?????
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Carly 'Trans Babe' Goodrich
(@CGoodrichDesign) reported
@FreedomMobile You have lost a customer before they even started. Your team was unable to provide me the device I wanted at an equivalent to the price advertised for postpaid users simply because I do not have the privilege of qualifying for a credit card.
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diana
(@diana10355930) reported
@freedomsupport "I can't believe it! I called on July 2020 to cancel my account and in August I got a bill. I called again to check&the guy confirmed that the cancellation was requested but it was never done. Now we are in November and they still call me for collection" #scammers
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JD
(@Jaydeep_life) reported
The reason for service refusal one can surmise is because @FreedomMobile would rather focus on new biz. Which gives comission over serving existing customers and customers are supposed to be free to visit store mutliple times while their execs. Are busy. #freedom #fromfreedom