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Freedom Mobile

Freedom Mobile Outage Report in Concord, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Concord, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Concord, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 57% Internet (57%)
  • 30% Phone (30%)
  • 6% Total Blackout (6%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Live Outage Map Near Concord, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough, and Woodbridge.

CityProblem TypeReport Time
Toronto Internet 5 days ago
Toronto Internet 14 days ago
Toronto Internet 17 days ago
Toronto Internet 19 days ago
Toronto Phone 22 days ago
Toronto Internet 24 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Concord, Ontario

Latest outage, problems and issue reports in Concord and nearby locations:

  • llsebben
    Laura (@llsebben) reported from Toronto, Ontario

    Would love to know why I have full bars underground on the subway but at my house I have no service 🤔🤔 @freedomsupport

  • _ana__lynn
    ana (@_ana__lynn) reported from Toronto, Ontario

    @FreedomMobile @freedomsupport I have had almost non-existent service over the last 2 weeks. It's intermittent, unpredictable & unacceptable. Please update customers on how you are going to resolve.

  • Renoversity
    Duane Grady (@Renoversity) reported from Toronto, Ontario

    @Rogers Everyone should drop Roger's (and Bell for that matter) and RUN to the nearest @FreedomMobile store. Rogers bragging about these absurd prices is really bad comedy. I left Roger's after renewing for three years. I had to buy my way out. It was WELL WORTH IT. #FreedomMobile

  • ___richb
    ri 🇮🇳 (@___richb) reported from Toronto, Ontario

    @freedomsupport YO FIX YOUR SHIT

  • ScarbFestTO
    TD Presents Scarborough Festival (@ScarbFestTO) reported from Toronto, Ontario

    @FreedomMobile having issues with one of our lines cannot receive incoming calls

  • Beautylicious82
    Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    @VicD31 @freedomsupport @FreedomMobile So not impressed with their service for the first time since i’ve joined over a decade ago

  • feettofeet
    GraceReflex (@feettofeet) reported from Toronto, Ontario

    @freedomsupport not able to contact anyone not getting any help from customer service numbers 611 isn’t working from my mobile phone, chat service isn’t working Bought plan three days ago, haven’t used it at all Can’t make or receive calls... help

  • domixiqueee
    dom dom (@domixiqueee) reported from Toronto, Ontario

    @FreedomMobile is there an service outage because my call are getting dropped

  • jdriscoll03
    jdriscoll03 (@jdriscoll03) reported from Toronto, Ontario

    @FreedomMobile you know what’s dumb being 1 day late paying my invoice last month and you guys won’t let me upgrade my phone over the internet or phone. My account has always been in good standing with zero balance. Please fix this #FreedomMobile

  • InevitableStan
    007 ⚛️ (@InevitableStan) reported from Toronto, Ontario

    I don't have @FreedomMobile , but some people I know do and they're having issues with trying to make calls. They just fail.

  • Beautylicious82
    Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    @freedomsupport I need support please check your inbox

  • whelanmj
    Mike Whelan (@whelanmj) reported from Toronto, Ontario

    @freedomsupport You're apologizing that I feel this way, but not for making me feel this way! I've sent almost a dozen DM's, but continued to get the runaround! Paying for a service that I can't use!

  • whelanmj
    Mike Whelan (@whelanmj) reported from Toronto, Ontario

    @freedomsupport Asked CS for instructions to access/activate my voicemail. They responded by giving me something completely different. Then asked for my email address/pin. Then they asked how they could help me. Told them again I was trying to activate voicemail!

  • sidetripca
    Dennis aka dLo (@sidetripca) reported from Toronto, Ontario

    @SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.

  • TheDiggyShow
    Andrew Dignum (@TheDiggyShow) reported from Toronto, Ontario

    Still seeing H+. Called you at 611, got a tech who told me to restart my phone and reset my network. Did both. Didn't work. Back in hold. Not even a peep from you. @freedomsupport @FreedomMobile #FRUSTRATION #ghosting

  • michaelnugent
    Michael Nugent (@michaelnugent) reported from Toronto, Ontario

    @ALL_CAPS @half_banked @FreedomMobile If you never need to make phone calls and you only need working data sometimes, then Freedom Mobile is a great option.

  • sukub
    Sukumar (Suku) சுகு Balasubramaniam (@sukub) reported from King, Ontario

    @freedomsupport I called 46 minutes ago about my phone not working my location you can see and I give them alternative number call me back that's the way they can resolve the problem on my phone but they never called me back

  • MacDKB
    Brian Keith MacDonald (@MacDKB) reported from Toronto, Ontario

    Oh, interesting. It would SEEM that @FreedomMobile now provides service in the subway tunnels, not just at the stations. That's pretty handy...

  • JaymeeTorres
    Hayme Torres (@JaymeeTorres) reported from Toronto, Ontario

    @freedomsupport hi good afternoon.. i just wanna know what could possibly happen if i paid my bill triple or quadruple times because it shows on the app that payment doesnt work but it charges on my bank account...

  • Sab44Fab
    FabSab44 (@Sab44Fab) reported from Toronto, Ontario

    HEY I HAVE BETTER SIGNAL IN THE SUBWAY THEN I DO IN MY HOUSE #FREEDOMMOBILE actually I have wifi at home anyway so it's not a problem at all

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Kassie_YEG
    Kassie (@Kassie_YEG) reported

    @freedomsupport Can you tell me whom to ask to speak to, I will call, but I have just changed to a new plan and now I am ready to change to a new carrier, yes over this annoying issue. Im sorry you have to deal with my generations failings as parents as young adults now

  • Anna75403517
    Anna (@Anna75403517) reported

    @freedomsupport I am a loyal customer. I have a few lines here. I have referred several of my friends. It seems you are not willing to keep me.

  • FrostedSiren
    🏳️‍🌈🧜‍♀️ Kate (She/They) (@FrostedSiren) reported

    Gotta love good ol' @Shawhelp & @freedomsupport for going to bed a few hours 𝘣𝘦𝘧𝘰𝘳𝘦 a mysterious internet outage with no explanation or expected time of resolution

  • ishonate_
    Chrizia 😝 (@ishonate_) reported

    Wow all my msgs are sending failed status tonight 🥺 hello @freedomsupport any problems around Scarborough area??

  • JesusPainter72
    jesus ferreira junior (@JesusPainter72) reported

    @FreedomMobile Please tell customer service to answer the Fhone

  • Purplegushers
    Purplegushers (@Purplegushers) reported

    @FreedomMobile @freedomsupport ...has the worst customer service...and I thought @SamsungCanada was bad...the supervisor was horrid...and management is non responsive...

  • Jayjazzy
    Joy Dibia (@Jayjazzy) reported

    Dear @FreedomMobile, since I purchased a Sim card on your network, I have been receiving calls from different people i don't know, which shows the line was recycled. I have also tried to call to change the number but I haven't been able to get through. Please reach out. Thanks

  • audiobeing
    PapaGord (@audiobeing) reported

    @FreedomMobile your customer service is a ******* home. Guess it’s all about the $$ and not the people you screw over

  • dennyfaner
    Denise Faner (@dennyfaner) reported

    @FreedomMobile awful deal... lol

  • kielaaxcruz
    kie.la👑 (@kielaaxcruz) reported

    @FreedomMobile has the worst customer reps & service ! Don’t even waste your money on this company