Freedom Mobile outages and service status in North York, Ontario

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Freedom Mobile generated 1 outage signal in the last 24 hours around North York, including 1 direct report.
The most common problems reported in this area mention Phone and Internet.
The most recent signal from this area was received Apr 22, 11:52 PM EDT.

Phone (60%)
Internet (40%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in North York, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in North York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	North York	Baseline
Apr 22, 1:40 AM EDT	0	0	0
Apr 22, 2:00 AM EDT	0	0	0
Apr 22, 2:20 AM EDT	0	0	0
Apr 22, 2:40 AM EDT	0	0	0
Apr 22, 3:00 AM EDT	0	0	0
Apr 22, 3:20 AM EDT	0	0	0
Apr 22, 3:40 AM EDT	0	0	0
Apr 22, 4:00 AM EDT	0	0	0
Apr 22, 4:20 AM EDT	0	0	0
Apr 22, 4:40 AM EDT	0	0	0
Apr 22, 5:00 AM EDT	0	0	0
Apr 22, 5:20 AM EDT	0	0	0
Apr 22, 5:40 AM EDT	0	0	0
Apr 22, 6:00 AM EDT	0	0	0
Apr 22, 6:20 AM EDT	0	0	0
Apr 22, 6:40 AM EDT	0	0	0
Apr 22, 7:00 AM EDT	0	0	0
Apr 22, 7:20 AM EDT	0	0	0
Apr 22, 7:40 AM EDT	0	0	0
Apr 22, 8:00 AM EDT	0	0	0
Apr 22, 8:20 AM EDT	0	0	0
Apr 22, 8:40 AM EDT	0	0	0
Apr 22, 9:00 AM EDT	0	0	0
Apr 22, 9:20 AM EDT	0	0	0
Apr 22, 9:40 AM EDT	0	0	0
Apr 22, 10:00 AM EDT	0	0	0
Apr 22, 10:20 AM EDT	0	0	0
Apr 22, 10:40 AM EDT	0	0	0
Apr 22, 11:00 AM EDT	0	0	0
Apr 22, 11:20 AM EDT	0	0	0
Apr 22, 11:40 AM EDT	0	0	0
Apr 22, 12:00 PM EDT	0	0	0
Apr 22, 12:20 PM EDT	0	0	0
Apr 22, 12:40 PM EDT	0	0	0
Apr 22, 1:00 PM EDT	0	0	0
Apr 22, 1:20 PM EDT	0	0	0
Apr 22, 1:40 PM EDT	0	0	0
Apr 22, 2:00 PM EDT	0	0	0
Apr 22, 2:20 PM EDT	0	0	0
Apr 22, 2:40 PM EDT	0	0	0
Apr 22, 3:00 PM EDT	0	0	0
Apr 22, 3:20 PM EDT	0	0	0
Apr 22, 3:40 PM EDT	0	0	0
Apr 22, 4:00 PM EDT	0	0	0
Apr 22, 4:20 PM EDT	0	0	0
Apr 22, 4:40 PM EDT	0	0	0
Apr 22, 5:00 PM EDT	0	0	0
Apr 22, 5:20 PM EDT	0	0	0
Apr 22, 5:40 PM EDT	0	0	0
Apr 22, 6:00 PM EDT	0	0	0
Apr 22, 6:20 PM EDT	0	0	0
Apr 22, 6:40 PM EDT	0	0	0
Apr 22, 7:00 PM EDT	0	0	0
Apr 22, 7:20 PM EDT	0	0	0
Apr 22, 7:40 PM EDT	0	0	0
Apr 22, 8:00 PM EDT	0	0	0
Apr 22, 8:20 PM EDT	0	0	0
Apr 22, 8:40 PM EDT	0	0	0
Apr 22, 9:00 PM EDT	0	0	0
Apr 22, 9:20 PM EDT	0	0	0
Apr 22, 9:40 PM EDT	0	0	0
Apr 22, 10:00 PM EDT	0	0	0
Apr 22, 10:20 PM EDT	0	0	0
Apr 22, 10:40 PM EDT	0	0	0
Apr 22, 11:00 PM EDT	0	0	0
Apr 22, 11:20 PM EDT	0	0	0
Apr 22, 11:40 PM EDT	0	0	0
Apr 23, 12:00 AM EDT	0	0	0
Apr 23, 12:20 AM EDT	0	0	0
Apr 23, 12:40 AM EDT	0	0	0
Apr 23, 1:00 AM EDT	0	0	0
Apr 23, 1:20 AM EDT	0	0	0
Apr 23, 1:40 AM EDT	0	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near North York, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough, and Woodbridge.

City	Problem Type	Report Time
Toronto	Phone	2 hours ago
Toronto	Internet	2 days ago
Toronto	Phone	11 days ago
Toronto	Phone	16 days ago
Toronto	Internet	28 days ago
Toronto	Internet	1 month ago

Nearby cities with recent reports

Toronto

2 recent signals

2 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near North York, Ontario

Latest outage, problems and issue reports in North York and nearby locations:

dom dom (@domixiqueee) reported 3 seconds ago from Toronto, Ontario
@FreedomMobile is there an service outage because my call are getting dropped
Wayne Rodrigues (@WayneRodriguez) reported 3 minutes ago from Toronto, Ontario
@freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.
✨ 𝒦𝑒𝓃𝒾𝓀𝓎𝒶’ 𝒢 ✨ (@IFartOnHaterz) reported 5 minutes ago from Markham, Ontario
It sucks not having data while having a low battery and being a customer of @FreedomMobile
Virve Aljas (@VirveAljas) reported 6 minutes ago from Toronto, Ontario
@dhogg72 @freedomsupport Hi again @FreedomMobile, you asked for them to reach out. They have. Twice. Are you getting a sense of how their customer service experience has been thus far as you charge them massive fees for canceling services following the death of their child?
azhar (@bobsakomano) reported 7 minutes ago from Toronto, Ontario
@freedomsupport been trying to reach live body for phone support since yesterday but keep getting message to call back within business hours when I’m calling DURING business hours … or were you closed yesterday at 3PM EST, 4PM EST & 6PM EST
Terri Dorrington (@Beautylicious82) reported 8 minutes ago from Toronto, Ontario
@freedomsupport I need support please check your inbox
Simone RC 🇺🇸🇨🇦💜 (@Simone_RC67) reported 12 minutes ago from Toronto, Ontario
@AMV86941518 @FreedomMobile @TELUS You should switch...been with @freedomsupport for 7+ years and I am so happy. Was with the other 3 early on when moved from Chicago, kept my US cell at the same time cuz they were horrible. As soon as Freedom came to town, I switched!
Duane Grady (@Renoversity) reported 14 minutes ago from Toronto, Ontario
@Rogers Everyone should drop Roger's (and Bell for that matter) and RUN to the nearest @FreedomMobile store. Rogers bragging about these absurd prices is really bad comedy. I left Roger's after renewing for three years. I had to buy my way out. It was WELL WORTH IT. #FreedomMobile
Virve Aljas (@VirveAljas) reported 18 minutes ago from Toronto, Ontario
@freedomsupport Get a hold of you? That's a very innovative solution. They've already wasted valuable time trying to deal with your customer service. A name, a direct contact would be fantastic.
ArgoFluffy/BigNish (@ArgoFluffy) reported 20 minutes ago from Toronto, Ontario
@FreedomMobile is there any issues happening? I can’t send text, even over wifi.
SungManitu/2020 (@sungmanitu2020) reported 20 minutes ago from Toronto, Ontario
@freedomsupport It's astounding when you speak up about a lack of service it suddenly gets better ! Perhaps if this keeps up I may stay with you.
Mike Whelan (@whelanmj) reported 23 minutes ago from Toronto, Ontario
@freedomsupport You're apologizing that I feel this way, but not for making me feel this way! I've sent almost a dozen DM's, but continued to get the runaround! Paying for a service that I can't use!
Freedom Customer (@CustomerFreedom) reported 26 minutes ago from Toronto, Ontario
@ElleSriracha @FreedomMobile Had some amazing customer service phone reps at freedom mobile. Very good reps, but their system is completely off. Been over 60 days and can’t get refund that freedom overcharged me by $500+
Cubby (@Cubby1412) reported 34 minutes ago from The Beaches, Ontario
I tried for the last time @FreedomMobile has no loyalty. A customer since 2012. Was actually told to sell my phone. No customer service. #freedomobile #nocustomerservice #loyality
Brian Keith MacDonald (@MacDKB) reported 37 minutes ago from Toronto, Ontario
Oh, interesting. It would SEEM that @FreedomMobile now provides service in the subway tunnels, not just at the stations. That's pretty handy...
Willem de Ruijter (@Willem_Michael) reported 39 minutes ago from Toronto, Ontario
I spent my #snowday speaking with @TELUSsupport service reps. In December 2017 @TELUS and other major Cell companies matched the @FreedomMobile #10GB plans. 14 months pass they raise the fee $10. The price we pay for #Cellphone service in #Canada is ridiculous. @CRTCeng
GraceReflex (@feettofeet) reported 41 minutes ago from Toronto, Ontario
@freedomsupport not able to contact anyone not getting any help from customer service numbers 611 isn’t working from my mobile phone, chat service isn’t working Bought plan three days ago, haven’t used it at all Can’t make or receive calls... help
Cubby (@Cubby1412) reported 43 minutes ago from The Beaches, Ontario
@FreedomMobile Yes. Been a customer since 2013 and because I missed an appointment for a upgrade and new contract, no one is able to help me. It's sad.
Cubby (@Cubby1412) reported 49 minutes ago from The Beaches, Ontario
After being a loyal, paying customer at @FreedomMobile for 22 years I'm forced to change carriers. The poor customer service I've received today showed no loyalty. Who is the best? Bell, Fido or Telus? I'm actually unhappy with Freedom for the first time. #freedommoblie #freedom
Pedro Marques (@MetroManTO) reported 49 minutes ago from Toronto, Ontario
@FreedomMobile I’ve had a 5G capable iPhone for over a month now and still no idea of when Freedom will provide the service. Should I just go back to @Bell? Please don’t send me a link to an old page on your site that’s been promising 5G for years. Give your customers a date.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

A. (@mcfaddders) reported 8 minutes ago
Hey @FreedomMobile... just filed a formal complaint to the CCTS on you. 16 years as a loyal customer and you wrongly shut my phone off due to an "unpaid balance" that wasn't posted until yesterday, and shows DUE MARCH 19. Your customer service reps were no help.
gbreezie (@garry568) reported 8 minutes ago
@FreedomMobile support Samsung watch LTE already. Stop loving apple so much
Heynow (@heynow19951) reported 9 minutes ago
@FreedomMobile next step will be to move all my lines to Roger’s and pay the penalty with freedom. That’s how disappointed in this company who is willing to loose a customer of 6 years
CONSTANTINE VALDOR (@kami_007x) reported 9 minutes ago
@FreedomMobile has the wordt home wifi network in Canada. absolutely useless. Just give the company to @Bell or @Rogers
liyahcove🦋 (@Aliyah71957449) reported 11 minutes ago
@FreedomMobile Hi, I need help with my account. Could you please follow me so I can DM you? Thank you!
Allen (@RealAllenTV) reported 11 minutes ago
@FreedomMobile I been waiting 4 hours for support and no one has gotten back to me. This is insane
Tristan Carpio (@TrisCarpio) reported 19 minutes ago
@FreedomMobile hello having trouble activating an esim. Can you assist
Honey (@hsemitha) reported 20 minutes ago
@FreedomMobile Worst support system ever. You will never get response or support
This Is a Collective (@thiscollective) reported 20 minutes ago
@FreedomMobile - so what's the point of being able to text support if no ever answers?
Caitlin (@caitlinnspencer) reported 22 minutes ago
@FreedomMobile hi- ever since I switched to freedom a month ago I can't receive or send group texts. Your support is telling me freedom will not work with text groups of 10 people or more. Is this true??