Freedom Mobile outages and service status in North York, Ontario

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Freedom Mobile generated 0 outage signals in the last 24 hours around North York, including 0 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and Phone.
The most recent signal from this area was received May 15, 9:24 AM EDT.

Internet (50%)
Wi-fi (25%)
Phone (25%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in North York, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in North York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 18, 12:20 PM EDT	0	0
May 18, 12:40 PM EDT	0	0
May 18, 1:00 PM EDT	0	0
May 18, 1:20 PM EDT	0	0
May 18, 1:40 PM EDT	0	0
May 18, 2:00 PM EDT	0	0
May 18, 2:20 PM EDT	0	0
May 18, 2:40 PM EDT	0	0
May 18, 3:00 PM EDT	0	0
May 18, 3:20 PM EDT	0	0
May 18, 3:40 PM EDT	0	0
May 18, 4:00 PM EDT	0	0
May 18, 4:20 PM EDT	0	0
May 18, 4:40 PM EDT	0	0
May 18, 5:00 PM EDT	0	0
May 18, 5:20 PM EDT	0	0
May 18, 5:40 PM EDT	0	0
May 18, 6:00 PM EDT	0	0
May 18, 6:20 PM EDT	0	0
May 18, 6:40 PM EDT	0	0
May 18, 7:00 PM EDT	0	0
May 18, 7:20 PM EDT	0	0
May 18, 7:40 PM EDT	0	0
May 18, 8:00 PM EDT	0	0
May 18, 8:20 PM EDT	0	0
May 18, 8:40 PM EDT	0	0
May 18, 9:00 PM EDT	0	0
May 18, 9:20 PM EDT	0	0
May 18, 9:40 PM EDT	0	0
May 18, 10:00 PM EDT	0	0
May 18, 10:20 PM EDT	0	0
May 18, 10:40 PM EDT	0	0
May 18, 11:00 PM EDT	0	0
May 18, 11:20 PM EDT	0	0
May 18, 11:40 PM EDT	0	0
May 19, 12:00 AM EDT	0	0
May 19, 12:20 AM EDT	0	0
May 19, 12:40 AM EDT	0	0
May 19, 1:00 AM EDT	0	0
May 19, 1:20 AM EDT	0	0
May 19, 1:40 AM EDT	0	0
May 19, 2:00 AM EDT	0	0
May 19, 2:20 AM EDT	0	0
May 19, 2:40 AM EDT	0	0
May 19, 3:00 AM EDT	0	0
May 19, 3:20 AM EDT	0	0
May 19, 3:40 AM EDT	0	0
May 19, 4:00 AM EDT	0	0
May 19, 4:20 AM EDT	0	0
May 19, 4:40 AM EDT	0	0
May 19, 5:00 AM EDT	0	0
May 19, 5:20 AM EDT	0	0
May 19, 5:40 AM EDT	0	0
May 19, 6:00 AM EDT	0	0
May 19, 6:20 AM EDT	0	0
May 19, 6:40 AM EDT	0	0
May 19, 7:00 AM EDT	0	0
May 19, 7:20 AM EDT	0	0
May 19, 7:40 AM EDT	0	0
May 19, 8:00 AM EDT	0	0
May 19, 8:20 AM EDT	0	0
May 19, 8:40 AM EDT	0	0
May 19, 9:00 AM EDT	0	0
May 19, 9:20 AM EDT	0	0
May 19, 9:40 AM EDT	0	0
May 19, 10:00 AM EDT	0	0
May 19, 10:20 AM EDT	0	0
May 19, 10:40 AM EDT	0	0
May 19, 11:00 AM EDT	0	0
May 19, 11:20 AM EDT	0	0
May 19, 11:40 AM EDT	0	0
May 19, 12:00 PM EDT	0	0
May 19, 12:20 PM EDT	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near North York, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto.

City	Problem Type	Report Time
Toronto	Internet	4 days ago
Toronto	Wi-fi	14 days ago
Toronto	Phone	27 days ago
Toronto	Internet	29 days ago
Toronto	Phone	1 month ago
Toronto	Phone	1 month ago

Nearby cities with recent reports

Toronto

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near North York, Ontario

Latest outage, problems and issue reports in North York and nearby locations:

ana (@_ana__lynn) reported 1 minute ago from Toronto, Ontario
@FreedomMobile @freedomsupport I have had almost non-existent service over the last 2 weeks. It's intermittent, unpredictable & unacceptable. Please update customers on how you are going to resolve.
Don Schacter (@donschacter) reported 2 minutes ago from Toronto, Ontario
@FreedomMobile terrible & annoying commercial
SungManitu/2020 (@sungmanitu2020) reported 8 minutes ago from Toronto, Ontario
@freedomsupport I'm so fed up with your lack of service I will most likely switch my cellular phone needs elsewhere in 2021 ! I have had this conversation with you too many times before with no resolve to the situation of poor connection etc. I'm not going to waste anymore time.
Michael Nugent (@michaelnugent) reported 11 minutes ago from Toronto, Ontario
@ALL_CAPS @half_banked @FreedomMobile If you never need to make phone calls and you only need working data sometimes, then Freedom Mobile is a great option.
Bruno Garcia (@brungarc) reported 24 minutes ago from Toronto, Ontario
@freedomsupport I had no Internet last night. Even after restarting my phone as your operator suggested as a fix. This morning it works. Without any change.
ri 🇮🇳 (@___richb) reported 25 minutes ago from Toronto, Ontario
@freedomsupport YO FIX YOUR SHIT
SungManitu/2020 (@sungmanitu2020) reported 26 minutes ago from Toronto, Ontario
I'm going to say goodnight as I am still having internet connection issues @Freedmobile & don't send your bots from @freedomsupport as it never turns out well. I'm really disappointed 🤬😡😠😤 & I don't want to blow a gasket over this. Next year things will change ! Believe me !
Virve Aljas (@VirveAljas) reported 27 minutes ago from Toronto, Ontario
@freedomsupport With all due respect, your process could go something like this: "My child died, I need to cancel the plan and return the phone." "We'll take care of everything, the plan is canceled as of now, we'll send you a return package for the phone. Condolences."
Cubby (@Cubby1412) reported 27 minutes ago from The Beaches, Ontario
Such a shame. Leaving @FreedomMobile after 13 years. No loyalty to their customers. Ive tried, get get any customer support. Hello Fido. #freedommoblie #fido #Toronto
Andrew Dignum (@TheDiggyShow) reported 32 minutes ago from Toronto, Ontario
Still seeing H+. Called you at 611, got a tech who told me to restart my phone and reset my network. Did both. Didn't work. Back in hold. Not even a peep from you. @freedomsupport @FreedomMobile #FRUSTRATION #ghosting
Black Hippy (@LeonDies4jays) reported 34 minutes ago from Toronto, Ontario
So @FreedomMobile really wants me to travel 1 and 30 mins to a different city just to return a phone when it’s not in the return policy...that’s some prime customer service right there
Hayme Torres (@JaymeeTorres) reported 40 minutes ago from Toronto, Ontario
@freedomsupport hi good afternoon.. i just wanna know what could possibly happen if i paid my bill triple or quadruple times because it shows on the app that payment doesnt work but it charges on my bank account...
Dominica Larkin (@DominicaLarkin) reported 43 minutes ago from Toronto, Ontario
@FreedomMobile I got an offer to upgrade to the SE but I have to go to a store to order it - during a pandemic!!!! Ridiculous 🤬 the only store near me shows that it is open but they aren’t picking up the phone. Your “offer” to upgrade expires on Friday - please help!!!
chip (@chippy_nonstop) reported 46 minutes ago from Toronto, Ontario
. @FreedomMobile HAS WORST CUSTOMER SERVICE EVER I CANNOT BE BOTHERED ANYMORE
Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 48 minutes ago from Toronto, Ontario
Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.
Erica Ehm (@EricaEhm) reported 50 minutes ago from Toronto, Ontario
@MichCWilliamson @FreedomMobile I’m staying with @Bell myself for now. I’m still using my trusty iPhone 7 so my data plan is fine and the cell service is more developed.
Taige Smith (@BarackOTrauma) reported 50 minutes ago from Toronto, Ontario
@FreedomMobile so how do you guys compensate for this bullshit, this is the second time in a month I’m stuck without service , you guys need to start giving back because you guys are real quick to take.
Shuaeb Reza Chaudhary (@ShuaebReza) reported 51 minutes ago from Henry Farm, Ontario
@FreedomMobile And the worst thing is that you guys @FreedomMobile do rip your customers off big time with hidden charges, international calls being blocked from, customers getting ripped off for that! Dah!
Freedom Customer (@CustomerFreedom) reported 51 minutes ago from Toronto, Ontario
@vishmili @FreedomMobile Great idea by @FreedomMobile . Make sure you keep checking your bills. Freedom mobile overcharged me $500 and I have tried all their customer support channels and still can’t get my refunds in over 60 days! They sneakily charged my credit card so just check
Laura (@llsebben) reported 52 minutes ago from Toronto, Ontario
Would love to know why I have full bars underground on the subway but at my house I have no service 🤔🤔 @freedomsupport

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

Laith Khalil (@laithkhalil) reported 4 minutes ago
@FreedomMobile how long do we have to hold till we get someone to talk to in customer service? Three days in row with 1 hour each and yet no answer !!!
Jack (@jbn_jack) reported 4 minutes ago
Hey @FreedomMobile why can I dial my wife on your network and only get through every 3 time . Your service is brutally bad in the Rural area’s outside of Edmonton .. Tower issues ???
Nick G (@Nick_Galo) reported 4 minutes ago
@FreedomMobile Internet is down in Toronto east
Joe bala (@joebalacan) reported 9 minutes ago
@FreedomMobile @FreedomMobile I have officially filed a CCTS complaint regarding the refusal of service for fraud victims and the loop between 611/Retail. I am waiting for an Executive Case Manager to call me to honor the deal confirmed in record C103123786. @FreedomMobile
This Is a Collective (@thiscollective) reported 11 minutes ago
@FreedomMobile text based support - is asking me my address - shouldn't they know this from my FREEDOM phone number -and my address - shouldn't they know this? Mmmmmm - new customer - quickly moving to a lost customer I think.
Javi Medina (@javiermedina15) reported 14 minutes ago
@FreedomMobile I’m trying to contact you via WhatsApp, web, an call 611. The chat never transfer my message to the agent and stays on hold forever. I need to cancel my account
Sharayah Palmer (@SharayahPalmer) reported 14 minutes ago
@FreedomMobile How about you guys figure out how to make it so people don’t wait on hold for an hour to see why their internet isn’t working… I say this as I actively sit on hold. Terrible customer service
Riu (@SiuRaymondsiu) reported 16 minutes ago
@FreedomMobile Hey @FreedomMobile! 🚀 I'm a loyal customer with a Samsung Galaxy and I’d love to see Freedom partner with Starlink Direct to Cell. Right now, I have to pay Rogers $15/month for a separate satellite add-on just to stay connected in remote areas. Any plans to bring this feature natively to Freedom? #FreedomMobile #Starlink
Silvia C. (@SilviaCai) reported 17 minutes ago
@FreedomMobile - been your loyal customer for a long time & have seen great improvements to your service and I’m still wondering why we continue to have a dark spots in Toronto. E.g. no signal at Long Branch. Fill that whole. Thank you.
Tekin Ozkurt (@TekinOzkur15081) reported 18 minutes ago
@FreedomMobile Ok I pay more as a exsisting customer