Freedom Mobile outages and service status in North York, Ontario

No problems detected

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Freedom Mobile generated 0 outage signals in the last 24 hours around North York, including 0 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and Phone.
The most recent signal from this area was received May 15, 9:24 AM EDT.

Internet (33%)
Wi-fi (33%)
Phone (33%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in North York, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in North York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 20, 5:40 AM EDT	0	0
May 20, 6:00 AM EDT	0	0
May 20, 6:20 AM EDT	0	0
May 20, 6:40 AM EDT	0	0
May 20, 7:00 AM EDT	0	0
May 20, 7:20 AM EDT	0	0
May 20, 7:40 AM EDT	0	0
May 20, 8:00 AM EDT	0	0
May 20, 8:20 AM EDT	0	0
May 20, 8:40 AM EDT	0	0
May 20, 9:00 AM EDT	0	0
May 20, 9:20 AM EDT	0	0
May 20, 9:40 AM EDT	0	0
May 20, 10:00 AM EDT	0	0
May 20, 10:20 AM EDT	0	0
May 20, 10:40 AM EDT	0	0
May 20, 11:00 AM EDT	0	0
May 20, 11:20 AM EDT	0	0
May 20, 11:40 AM EDT	0	0
May 20, 12:00 PM EDT	0	0
May 20, 12:20 PM EDT	0	0
May 20, 12:40 PM EDT	0	0
May 20, 1:00 PM EDT	0	0
May 20, 1:20 PM EDT	0	0
May 20, 1:40 PM EDT	0	0
May 20, 2:00 PM EDT	0	0
May 20, 2:20 PM EDT	0	0
May 20, 2:40 PM EDT	0	0
May 20, 3:00 PM EDT	0	0
May 20, 3:20 PM EDT	0	0
May 20, 3:40 PM EDT	0	0
May 20, 4:00 PM EDT	0	0
May 20, 4:20 PM EDT	0	0
May 20, 4:40 PM EDT	0	0
May 20, 5:00 PM EDT	0	0
May 20, 5:20 PM EDT	0	0
May 20, 5:40 PM EDT	0	0
May 20, 6:00 PM EDT	0	0
May 20, 6:20 PM EDT	0	0
May 20, 6:40 PM EDT	0	0
May 20, 7:00 PM EDT	0	0
May 20, 7:20 PM EDT	0	0
May 20, 7:40 PM EDT	0	0
May 20, 8:00 PM EDT	0	0
May 20, 8:20 PM EDT	0	0
May 20, 8:40 PM EDT	0	0
May 20, 9:00 PM EDT	0	0
May 20, 9:20 PM EDT	0	0
May 20, 9:40 PM EDT	0	0
May 20, 10:00 PM EDT	0	0
May 20, 10:20 PM EDT	0	0
May 20, 10:40 PM EDT	0	0
May 20, 11:00 PM EDT	0	0
May 20, 11:20 PM EDT	0	0
May 20, 11:40 PM EDT	0	0
May 21, 12:00 AM EDT	0	0
May 21, 12:20 AM EDT	0	0
May 21, 12:40 AM EDT	0	0
May 21, 1:00 AM EDT	0	0
May 21, 1:20 AM EDT	0	0
May 21, 1:40 AM EDT	0	0
May 21, 2:00 AM EDT	0	0
May 21, 2:20 AM EDT	0	0
May 21, 2:40 AM EDT	0	0
May 21, 3:00 AM EDT	0	0
May 21, 3:20 AM EDT	0	0
May 21, 3:40 AM EDT	0	0
May 21, 4:00 AM EDT	0	0
May 21, 4:20 AM EDT	0	0
May 21, 4:40 AM EDT	0	0
May 21, 5:00 AM EDT	0	0
May 21, 5:20 AM EDT	0	0
May 21, 5:40 AM EDT	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near North York, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto.

City	Problem Type	Report Time
Toronto	Internet	6 days ago
Toronto	Wi-fi	16 days ago
Toronto	Phone	28 days ago
Toronto	Internet	1 month ago
Toronto	Phone	1 month ago
Toronto	Phone	1 month ago

Nearby cities with recent reports

Toronto

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near North York, Ontario

Latest outage, problems and issue reports in North York and nearby locations:

Virve Aljas (@VirveAljas) reported 1 minute ago from Toronto, Ontario
@freedomsupport With all due respect, your process could go something like this: "My child died, I need to cancel the plan and return the phone." "We'll take care of everything, the plan is canceled as of now, we'll send you a return package for the phone. Condolences."
Dominica Larkin (@DominicaLarkin) reported 2 minutes ago from Toronto, Ontario
@FreedomMobile I got an offer to upgrade to the SE but I have to go to a store to order it - during a pandemic!!!! Ridiculous 🤬 the only store near me shows that it is open but they aren’t picking up the phone. Your “offer” to upgrade expires on Friday - please help!!!
Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 10 minutes ago from Toronto, Ontario
Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.
🎤David Gilbert Voice Over 🎤 #Easy24HourVoiceOver (@DavidGilbertVO) reported 10 minutes ago from Vaughan, Ontario
.@FreedomMobile Worst. Customer. Service. Ever!!!
Alex H Singh (@USATAlexHSingh) reported 10 minutes ago from Toronto, Ontario
@FreedomMobile I preordered on September 17th, 2021. I got my email confirmation but that is it I have not gotten a tracking number oh, your customer support team knows nothing. And today is the official release date oh, did I make a mistake?
CZ (@codyzaz) reported 15 minutes ago from The Beaches, Ontario
@Rogers @FreedomMobile .@rogers it's 10:50am, and Customer Service is STILL CLOSED
dom dom (@domixiqueee) reported 24 minutes ago from Toronto, Ontario
@FreedomMobile is there an service outage because my call are getting dropped
Kutty MD (@Kuttysark) reported 26 minutes ago from Toronto, Ontario
.@freedomsupport internet outage in South Etobicoke and waiting to speak with technical support coming up on 20 minutes. But not all freedom phones suffering outage.
No Match (@NoMatch_416) reported 28 minutes ago from Toronto, Ontario
@FindingVimo @FreedomMobile Best customer service in da game doe!!
Cubby (@Cubby1412) reported 29 minutes ago from The Beaches, Ontario
After being a loyal, paying customer at @FreedomMobile for 22 years I'm forced to change carriers. The poor customer service I've received today showed no loyalty. Who is the best? Bell, Fido or Telus? I'm actually unhappy with Freedom for the first time. #freedommoblie #freedom
Black Hippy (@LeonDies4jays) reported 29 minutes ago from Toronto, Ontario
So @FreedomMobile really wants me to travel 1 and 30 mins to a different city just to return a phone when it’s not in the return policy...that’s some prime customer service right there
ana (@_ana__lynn) reported 32 minutes ago from Toronto, Ontario
@FreedomMobile @freedomsupport I have had almost non-existent service over the last 2 weeks. It's intermittent, unpredictable & unacceptable. Please update customers on how you are going to resolve.
Terri Dorrington (@Beautylicious82) reported 40 minutes ago from Toronto, Ontario
I then request that they quickly switch my ass back to prepaid and make sure I still have my holiday miracle plan. Which the @FreedomMobile rep did Thank you Jesus. Then I was like now you have to fix this $500 dollar problem. Now this takes the cake....
Lorraine Marie Moran (@LoriMoran_1) reported 44 minutes ago from Toronto, Ontario
@FreedomMobile is your app down?? I can’t pay my bill?
Call Me Scotty (@andreammscott) reported 47 minutes ago from Toronto, Ontario
@freedomsupport Hi. I've been getting an 'error 38' message since 6:30pm on January 14 and unable to send texts. How do I fix this?
Terri Dorrington (@Beautylicious82) reported 49 minutes ago from Toronto, Ontario
@freedomsupport I need support please check your inbox
SungManitu/2020 (@sungmanitu2020) reported 51 minutes ago from Toronto, Ontario
@freedomsupport Again & again I have tweeted about your total lack of service & I just paid my bill early ! I will DM my **** you soon !
Freedom Customer (@CustomerFreedom) reported 52 minutes ago from Toronto, Ontario
@vishmili @FreedomMobile Great idea by @FreedomMobile . Make sure you keep checking your bills. Freedom mobile overcharged me $500 and I have tried all their customer support channels and still can’t get my refunds in over 60 days! They sneakily charged my credit card so just check
Brian Keith MacDonald (@MacDKB) reported 56 minutes ago from Toronto, Ontario
Oh, interesting. It would SEEM that @FreedomMobile now provides service in the subway tunnels, not just at the stations. That's pretty handy...
Terri Dorrington (@Beautylicious82) reported 59 minutes ago from Toronto, Ontario
@VicD31 @freedomsupport @FreedomMobile So not impressed with their service for the first time since i’ve joined over a decade ago

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

Tekin Ozkurt (@TekinOzkur15081) reported 7 minutes ago
@FreedomMobile Ok I pay more as a exsisting customer
James Kellough (@JamesKello) reported 8 minutes ago
@FreedomMobile you just lost an internet and TV customer through a combination of employee incompetence and a deficient infrastructure piggyback business model. I gave you guys 8 months but its clear hybrid workers can't rely on your business and service model. 👋🏻
Geoff Larsen (@GeoffLarsen) reported 10 minutes ago
@FreedomMobile Take me back to before internet. 3 weeks after you force me to convert to Videotron there is now an outage. This isn’t acceptable. I work from home and now can’t work. Do better.
Silvia C. (@SilviaCai) reported 15 minutes ago
@FreedomMobile - been your loyal customer for a long time & have seen great improvements to your service and I’m still wondering why we continue to have a dark spots in Toronto. E.g. no signal at Long Branch. Fill that whole. Thank you.
gamine67 (@gamine67) reported 16 minutes ago
@FreedomMobile no cell signal, sos mode or one bar in Vancouver May 11th and 12th, was ok on 13th now back to one bar of signal again, is there maintenance happening again today?
Testezlaf (@testezlaf) reported 16 minutes ago
@4v5ttjj7vy @FreedomMobile Its all over reddit, internet is trash, and no customer support or any word from Freedom, unacceptable service!
Silvia C. (@SilviaCai) reported 19 minutes ago
@FreedomMobile - been your loyal customer for a long time & have seen great improvements to your service and I’m still wondering why we continue to have a dark spots in Toronto. E.g. no signal at Long Branch. Fill that whole. Thank you.
Ticiana Barral (@ticibarral) reported 19 minutes ago
DO NOT SIGN UP WITH @FreedomMobile , they make you pay for something and then don’t offer the service. It’s a scam!!!!
Adam Adam (@AdamA68412) reported 20 minutes ago
@FreedomMobile Never again . .
Matt Bellamy (@Matt_Realtor) reported 22 minutes ago
@FreedomMobile any idea when home internet will be restored? im seeing hundreds of people online posting about the outage