Freedom Mobile outages and service status in North York, Ontario
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Full Outage Map
- Freedom Mobile generated 0 outage signals in the last 24 hours around North York, including 0 direct reports.
- The most common problems reported in this area mention Phone and Internet.
- Phone (67%)
- Internet (33%)
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in North York, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in North York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near North York, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Phone | 14 days ago |
|
Toronto
|
Phone | 14 days ago |
|
Toronto
|
Internet | 22 days ago |
|
Toronto
|
Wi-fi | 1 month ago |
|
Toronto
|
Phone | 1 month ago |
|
Toronto
|
Internet | 2 months ago |
Community Discussion
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Freedom Mobile Issues Reports Near North York, Ontario
Latest outage, problems and issue reports in North York and nearby locations:
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CZ (@codyzaz) reported from The Beaches, Ontario@Rogers @FreedomMobile .@rogers it's 10:50am, and Customer Service is STILL CLOSED
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Dominic Persaud (@DominicPersaud) reported from Toronto, Ontario@FreedomMobile I have been a loyal customer ever since the company was Wind mobile and still trust and adore the company since it has the best rates out there... please rectify this problem by tomorrow at least!
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kat (@katlikethief) reported from Toronto, Ontario@freedomsupport Okay, but so help me god if it’s the same “we’re working on fulfilling pre-orders” response I’ve been getting for weeks...
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Call Me Scotty (@andreammscott) reported from Toronto, Ontario@freedomsupport Hi. I've been getting an 'error 38' message since 6:30pm on January 14 and unable to send texts. How do I fix this?
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Terri Dorrington (@Beautylicious82) reported from Toronto, OntarioIf your a @freedomsupport @FreedomMobile Prepaid monthly customer whatever you do. . . DO NOT JOIN A MONTHLY PLAN!!!!! I can’t believe I now have two issues with this company after trying to migrate to a monthly bill. F’D UP! Never make deals on friday the 13th! Never Do MONTHLY
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No Match (@NoMatch_416) reported from Toronto, Ontario@FindingVimo @FreedomMobile Best customer service in da game doe!!
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Richard Carlson (@RichardKCarlson) reported from Toronto, Ontario@FreedomMobile your telephone support is abysmal! If you want to retain me as a customer you better improve. Even Rogers is better!
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Don Schacter (@donschacter) reported from Toronto, Ontario@FreedomMobile terrible & annoying commercial
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Alex H Singh (@USATAlexHSingh) reported from Toronto, Ontario@FreedomMobile I preordered on September 17th, 2021. I got my email confirmation but that is it I have not gotten a tracking number oh, your customer support team knows nothing. And today is the official release date oh, did I make a mistake?
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chip (@chippy_nonstop) reported from Toronto, Ontario. @FreedomMobile HAS WORST CUSTOMER SERVICE EVER I CANNOT BE BOTHERED ANYMORE
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rin (@OtarineMusic) reported from Toronto, Ontario@freedomsupport is there any information as to when Freedom intends to launch its 5G service?
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Nunya Biznez (@GwapogiTalaga) reported from Toronto, OntarioI was a @koodo customer for a grand total of three days, before I realized that the company is a bad joke. I'm sticking with @FreedomMobile.
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Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario@freedomsupport I need support please check your inbox
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Virve Aljas (@VirveAljas) reported from Toronto, OntarioHi, @FreedomMobile. A friend's son died of cancer. You might imagine that negotiating your high fees to cancel their son's plan and return the phone is the last thing they need on top of their grief. Anything you can do to show some basic humanity and compassion?
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Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario@FreedomMobile is your app down?? I can’t pay my bill?
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Mike Whelan (@whelanmj) reported from Toronto, Ontario@freedomsupport Asked CS for instructions to access/activate my voicemail. They responded by giving me something completely different. Then asked for my email address/pin. Then they asked how they could help me. Told them again I was trying to activate voicemail!
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Virve Aljas (@VirveAljas) reported from Toronto, Ontario@freedomsupport With all due respect, your process could go something like this: "My child died, I need to cancel the plan and return the phone." "We'll take care of everything, the plan is canceled as of now, we'll send you a return package for the phone. Condolences."
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Brian B (@brianyyz) reported from The Junction, OntarioHave to say the implementation of cell service underground on the @TTChelps is the worst of any system I have ridden globally. Not an selling point overall @FreedomMobile #ttc #mobile #transitTO
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Alex H Singh (@USATAlexHSingh) reported from Toronto, Ontario@freedomsupport That's funny. You literally in a private message said you could not help me and that you had no knowledge about the orders....
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Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario@VicD31 @FreedomMobile unfortunately muscles are not going to help with this situation but possibly a great lawyer.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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James Robb (@jameser78) reported@FreedomMobile How do I contact support without it being an AI chat bot or requiring a 4 digit pin that I've never been given???
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Stephanie the alchemist (@Stephdalchemist) reported@FreedomMobile Mind you, my phone bill is paid. Everything’s paid. So humour me on why I haven’t had any service since yesterday & it keeps saying no sim or invalid sim. Mind you I have a sim from yall & an e sim too. So kindly humour me on why my reception is on sos on day 2?
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Justin (@justinfinnn) reportedHey @FreedomMobile, your send email verification in the new user sign up flow is broken on Firefox, fyi :)
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A. (@mcfaddders) reportedHey @FreedomMobile... just filed a formal complaint to the CCTS on you. 16 years as a loyal customer and you wrongly shut my phone off due to an "unpaid balance" that wasn't posted until yesterday, and shows DUE MARCH 19. Your customer service reps were no help.
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traffic controller (@trafficcntrlchd) reported@FreedomMobile been on hold for over an hour twice to get a usage report for Aug 15- Sep 15 2025. Why is it so difficult to get in touch with support. Texted, WhatsApp, called. What else can I do? Please get in touch and help out. @FreedomMobile
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Ricardo Delgado (@richardlights3) reported@FreedomMobile Warning: Do not contract any service with Freedom Mobile. It's a company that steals from you and doesn't tell you. It's a company that deceives its customers with lies. You call to cancel the service and they continue charging you for months after you've cancelled
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Tekin Ozkurt (@TekinOzkur15081) reported@FreedomMobile Ok I pay more as a exsisting customer
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Rosie (@ytRosie) reported@FreedomMobile FIX THE ******* OUTAGE!
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Yojenkz (@JYojenkz) reported@FreedomMobile please don’t follow in Bell/Rogers/Telus footsteps. Keep AI out of my service.
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Vine.Park 🇨🇦🎙️ (@VineParkMedia) reported@FreedomMobile loyalty accounts for nothing with your company can’t believe I had to walk back out the door of one of your stores with the same broken phone. I walked in with because your representative refused to help me. time to give one of your competitors my money now.