Freedom Mobile Outage Report in North York, Ontario
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The latest reports from users having issues in North York come from postal codes M2N.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in North York, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in North York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (45%)
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Phone (39%)
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Total Blackout (9%)
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Wi-fi (4%)
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E-mail (3%)
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TV (%)
Live Outage Map Near North York, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Concord, Toronto, Downsview, North York, Markham and Scarborough.
| City | Problem Type | Report Time |
|---|---|---|
 Concord |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Internet | |
| Downsview |
Internet | |
| Toronto |
Phone | |
| Toronto |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near North York, Ontario
Latest outage, problems and issue reports in North York and nearby locations:
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ana
(@_ana__lynn) reported
from
Toronto, Ontario
@FreedomMobile @freedomsupport I have had almost non-existent service over the last 2 weeks. It's intermittent, unpredictable & unacceptable. Please update customers on how you are going to resolve.
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GraceReflex
(@feettofeet) reported
from
Toronto, Ontario
@freedomsupport not able to contact anyone not getting any help from customer service numbers 611 isn’t working from my mobile phone, chat service isn’t working Bought plan three days ago, haven’t used it at all Can’t make or receive calls... help
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
@VicD31 @FreedomMobile unfortunately muscles are not going to help with this situation but possibly a great lawyer.
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
Today I went to call a friend to invite her for coffee when my phone says my service has been suspended. So I first go to @FreedomMobile store & the rep there says I owe 21 dollars. I was like Wtf I just paid 40 for September. How do I owe a phone bill when i just switched friday
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ri 🇮🇳
(@___richb) reported
from
Toronto, Ontario
@freedomsupport YO FIX YOUR SHIT
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
I’ve never had a bad thing to say about @FreedomMobile AKA Wind Mobile but today they really ****** up. The next few post will explain what went down.
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Brian Keith MacDonald
(@MacDKB) reported
from
Toronto, Ontario
Oh, interesting. It would SEEM that @FreedomMobile now provides service in the subway tunnels, not just at the stations. That's pretty handy...
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
@freedomsupport I need support please check your inbox
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
If your a @freedomsupport @FreedomMobile Prepaid monthly customer whatever you do. . . DO NOT JOIN A MONTHLY PLAN!!!!! I can’t believe I now have two issues with this company after trying to migrate to a monthly bill. F’D UP! Never make deals on friday the 13th! Never Do MONTHLY
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
@VicD31 @freedomsupport @FreedomMobile So not impressed with their service for the first time since i’ve joined over a decade ago
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007 ⚛️
(@InevitableStan) reported
from
Toronto, Ontario
I don't have @FreedomMobile , but some people I know do and they're having issues with trying to make calls. They just fail.
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
I then request that they quickly switch my ass back to prepaid and make sure I still have my holiday miracle plan. Which the @FreedomMobile rep did Thank you Jesus. Then I was like now you have to fix this $500 dollar problem. Now this takes the cake....
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jdriscoll03
(@jdriscoll03) reported
from
Toronto, Ontario
@FreedomMobile you know what’s dumb being 1 day late paying my invoice last month and you guys won’t let me upgrade my phone over the internet or phone. My account has always been in good standing with zero balance. Please fix this #FreedomMobile
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
@VicD31 @FreedomMobile I was an extremely happy customer up until today.
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Wayne Rodrigues
(@WayneRodriguez) reported
from
Toronto, Ontario
@freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.
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No Match
(@NoMatch_416) reported
from
Toronto, Ontario
@FindingVimo @FreedomMobile Best customer service in da game doe!!
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Andrew Dignum
(@TheDiggyShow) reported
from
Toronto, Ontario
Still seeing H+. Called you at 611, got a tech who told me to restart my phone and reset my network. Did both. Didn't work. Back in hold. Not even a peep from you. @freedomsupport @FreedomMobile #FRUSTRATION #ghosting
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FabSab44
(@Sab44Fab) reported
from
Toronto, Ontario
HEY I HAVE BETTER SIGNAL IN THE SUBWAY THEN I DO IN MY HOUSE #FREEDOMMOBILE actually I have wifi at home anyway so it's not a problem at all
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Vince J Ciarlo
(@prguy1968) reported
from
Toronto, Ontario
@FreedomMobile your customer service and policy sucks!
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Dennis aka dLo
(@sidetripca) reported
from
Toronto, Ontario
@SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Woods 🇨🇦
(@SkptcleOfSkptcs) reported
@FreedomMobile Unlimited data because coverage is terrible and you can never connect to the network
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Chere Michelle
(@chere_michelle) reported
@FreedomMobile Has this expired? As a Freedin customer for several years I had no idea....no email to advise of the deal? I clicked the link but no info as to if expired or not.
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Harman Brar
(@whoisbrar) reported
@FreedomMobile I upgraded my phone to a iPhone 12 Pro Max almost 2 weeks ago and I didn’t get any confirmation. Incan understand you have a lots of orders but at least you can tell your customers that how much time it can take. VERY POOR SERVICE 👎
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Gamer2Gainz
(@Gamer2Gainz) reported
@FreedomMobile Honestly you guys are the worst in customer care . Tell me something how does it make sense when a customer pays their bill and your system glitches out on the app and then I have to pay again to have my phone line restored ?
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TZA💎
(@teekaliciousss) reported
My whole train ride from Ajax to Union I was on hold with @FreedomMobile so that is 46 mins. I finally get thru once I get downtown, I just wanna ask ONE DAMN QUESTION & they have these people working out of India man. Can’t ever understand what is being said, so frustrating .
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Arctic_Fox13
(@Arctic_Canada) reported
@FreedomMobile having trouble paying my bill the freedom app keep giving me error can’t process. this is the second time again it’s not taking my payment my billing information is correct now I have to wait another 5 days for it to be sent back ridiculous will be 10 days total.
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IamBrand
(@beingSmarttt) reported
@FreedomMobile Wasted my whole lot of time with no avail, I am customer since 7-8 years now and never had this experience, I am planning to move to another provider. No respect then no business
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Gamer2Gainz
(@Gamer2Gainz) reported
@FreedomMobile Systems and apps are so bad that when your pay your bill, and it comes out of your bank bank account. Their system says you didn’t pay . So their response is. Pay again and then wait 3-5 business days to have your other payment refunded
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DMC
(@dcav80) reported
@FreedomMobile great customer service from your freedom mobile care from S.C Really helpful in explaining to me the black friday upgrade im eligible for #FreedomIsTheBest
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Raymond
(@RaymondMBastien) reported
@freedomsupport Your text message system is not working.