Freedom Mobile outages and service status in North York, Ontario
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Full Outage Map
- Freedom Mobile generated 0 outage signals in the last 24 hours around North York, including 0 direct reports.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in North York, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in North York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near North York, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough, and Woodbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Phone | 2 days ago |
|
Toronto
|
Internet | 15 days ago |
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Toronto
|
Internet | 24 days ago |
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Toronto
|
Internet | 27 days ago |
|
Toronto
|
Internet | 28 days ago |
|
Toronto
|
Phone | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports Near North York, Ontario
Latest outage, problems and issue reports in North York and nearby locations:
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Cubby (@Cubby1412) reported from The Beaches, OntarioI tried for the last time @FreedomMobile has no loyalty. A customer since 2012. Was actually told to sell my phone. No customer service. #freedomobile #nocustomerservice #loyality
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Cubby (@Cubby1412) reported from The Beaches, OntarioSuch a shame. Leaving @FreedomMobile after 13 years. No loyalty to their customers. Ive tried, get get any customer support. Hello Fido. #freedommoblie #fido #Toronto
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Kutty MD (@Kuttysark) reported from Toronto, Ontario.@freedomsupport internet outage in South Etobicoke and waiting to speak with technical support coming up on 20 minutes. But not all freedom phones suffering outage.
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Marvin (@marvinandro) reported from Toronto, Ontario@freedomsupport It was back up around 10am. Looks like Down reports on the various sites show that most other areas are coming back up, too.
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Cubby (@Cubby1412) reported from The Beaches, OntarioAfter being a loyal, paying customer at @FreedomMobile for 22 years I'm forced to change carriers. The poor customer service I've received today showed no loyalty. Who is the best? Bell, Fido or Telus? I'm actually unhappy with Freedom for the first time. #freedommoblie #freedom
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Virve Aljas (@VirveAljas) reported from Toronto, OntarioHi, @FreedomMobile. A friend's son died of cancer. You might imagine that negotiating your high fees to cancel their son's plan and return the phone is the last thing they need on top of their grief. Anything you can do to show some basic humanity and compassion?
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Cubby (@Cubby1412) reported from The Beaches, Ontario@FreedomMobile Yes. Been a customer since 2013 and because I missed an appointment for a upgrade and new contract, no one is able to help me. It's sad.
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Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario@FreedomMobile is your app down?? I can’t pay my bill?
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Virve Aljas (@VirveAljas) reported from Toronto, Ontario@freedomsupport Get a hold of you? That's a very innovative solution. They've already wasted valuable time trying to deal with your customer service. A name, a direct contact would be fantastic.
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ArgoFluffy/BigNish (@ArgoFluffy) reported from Toronto, Ontario@FreedomMobile is there any issues happening? I can’t send text, even over wifi.
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Virve Aljas (@VirveAljas) reported from Toronto, Ontario@dhogg72 @freedomsupport Hi again @FreedomMobile, you asked for them to reach out. They have. Twice. Are you getting a sense of how their customer service experience has been thus far as you charge them massive fees for canceling services following the death of their child?
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sarahkbingler (@sarahkbingler) reported from Toronto, Ontario@npcforster @JulieMDPanneton I am @FreedomMobile customer. Not happy with this.
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Cubby (@Cubby1412) reported from The Beaches, Ontario@FreedomMobile I phoned. Was told to go to another provider. Awesome customer support.
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Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario@ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.
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Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from The Beaches, OntarioThere needs to be a self service way to pay off your device tab online because the customer service agents on the phone are annoying as hell. @FreedomMobile
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Mike Bates (@joemayo17) reported from Toronto, Ontario@freedomsupport I haven’t been able to login to my account all day. What’s going on?
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🎤David Gilbert Voice Over 🎤 #Easy24HourVoiceOver (@DavidGilbertVO) reported from Vaughan, Ontario.@FreedomMobile Worst. Customer. Service. Ever!!!
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John Daryl (@jhndryl) reported from Toronto, Ontario@freedomsupport hey! I need help availing the cellular data plan for my apple watch. Send me a dm please! Thanks
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Virve Aljas (@VirveAljas) reported from Toronto, Ontario@freedomsupport With all due respect, your process could go something like this: "My child died, I need to cancel the plan and return the phone." "We'll take care of everything, the plan is canceled as of now, we'll send you a return package for the phone. Condolences."
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Shuaeb Reza Chaudhary (@ShuaebReza) reported from Henry Farm, Ontario@FreedomMobile And the worst thing is that you guys @FreedomMobile do rip your customers off big time with hidden charges, international calls being blocked from, customers getting ripped off for that! Dah!
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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BRIDGE ℞ (@breakfrom_TO) reported@FreedomMobile for telecommunications company you need proficient customer service agents , they are slow & lead to aggravation… like why am I in a chat with an agent to change my service and it’s been 5-7mins and they’ve still not asked what plan you’d like to switch to ?
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William W (@William91548226) reported@AnthonyLacavera @FreedomMobile Well I hope when you buy it back you get actual coverage. I switched to freedom mobile for like 3 months. Yes it was amazing to pay so little for cell service until I realized how little cell service I actually got.
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Peter Charnish (@petercharnish) reported@freedomsupport how i contact support
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Mala Moragain Mistress Of Chaos (@MalaMoragain) reported@AnthonyLacavera @FreedomMobile I left Rogers after an employee got jiggy with my plan by adding device protection and funnelled 18 phones through the portal without my knowledge. I have been happy with @FreedomMobile so hopefully that will never happen again.
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General Foamhead (@Foamhead2) reported@CRTCeng Why are you allowing networks like @FreedomMobile to charge connection fees to customers who are already on the network? They are just switching devices and aren't being connected to a damn thing. This should be treated as fraud.
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laurie grant (@smiley37555) reported@AnthonyLacavera @FreedomMobile I'm a Freedom customer 😎
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K. (@KONRADKASPAREK) reported@AnthonyLacavera @FreedomMobile I’d like @FreedomMobile to look at my rate and help me out. I’m being overcharged
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CircularLogic (@CircularLogic89) reported@freedomsupport The other providers with 'unlimited' plans don't charge overage either. Access to full data allotment at full data speeds Nationwide is vastly different from 1-4 Gb full data speeds off-Freedom network
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HuxBear 🇨🇦🏳️🌈🐻 (@HuxBear) reportedYesterday was one of the worst birthdays on record for me (like, the peak of "lockdown poverty & isolation" depression bad) & I am STILL trying to get my phone working so that I can return the few text messages I received & thank them. @freedomsupport @FreedomMobile
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Mala Moragain Mistress Of Chaos (@MalaMoragain) reported@AnthonyLacavera @FreedomMobile I left Rogers after an employee got jiggy with my plan by adding device protection and funnelled 18 phones through the portal without my knowledge. I have been happy with @FreedomMobile so hopefully that will never happen again.