Freedom Mobile Outage Report in North York, Ontario
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The latest reports from users having issues in North York come from postal codes M2K.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in North York, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in North York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (63%)
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Phone (20%)
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Total Blackout (6%)
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Wi-fi (6%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near North York, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, North York and Scarborough.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Wi-fi | |
| Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| North York |
Phone | |
| Toronto |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near North York, Ontario
Latest outage, problems and issue reports in North York and nearby locations:
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Haleigh Ní Mhacháin
(@HalsyBear) reported
from
Toronto, Ontario
@freedomsupport Hi, I sent a direct message about my service not being renewed this month even though my auto pay top up was complete - can you please check your messages 😀
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Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
Visited #Rogers302 today. I'll never understand why their prepaid rates are so ridiculously high compared to @FreedomMobile.
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chip
(@chippy_nonstop) reported
from
Toronto, Ontario
. @FreedomMobile HAS WORST CUSTOMER SERVICE EVER I CANNOT BE BOTHERED ANYMORE
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Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
It's curious: of all the carriers I spoke with, @FidoMobile was able to offer what I was getting with @FreedomMobile. Same cost, same data, same service, same basically everything. Best thing is: it's on postpaid, which will help me in the long run.
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No Match
(@NoMatch_416) reported
from
Toronto, Ontario
@FindingVimo @FreedomMobile Best customer service in da game doe!!
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Michelle Williamson
(@MichCWilliamson) reported
from
Toronto, Ontario
@EricaEhm @FreedomMobile Good choice! We switched our teen to @FreedomMobile a few months ago and no issues with service. I’m following as soon as I can get out of my Bell contract. 😕
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kiki enen-MOR🦋
(@chocolatmilq) reported
from
Toronto, Ontario
@Andrew48289584 @FreedomMobile If I wasn’t poor I would have left freedom. And I know 😒
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Dominic Persaud
(@DominicPersaud) reported
from
Toronto, Ontario
@FreedomMobile I have been a loyal customer ever since the company was Wind mobile and still trust and adore the company since it has the best rates out there... please rectify this problem by tomorrow at least!
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Yashy Murphy
(@YashYanthi) reported
from
Toronto, Ontario
@bijuleni @zamlos I've had the low speed option for years now and haven't had any issues tbh. I first had it with @FreedomMobile and now with the @Rogers infinite family plan. I also jump on wifi when traveling and usually buy a local SIM if I'm somewhere for more than 10 days.
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Carrie Oehm
(@Coehmer) reported
from
Toronto, Ontario
@freedomsupport I love when your costumer service reps yell at me! I also love spending 3 hours on the phone with your customer service reps that can’t do anything :)
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Erik
(@angrybearTO) reported
from
Toronto, Ontario
@happypants41 @mickymv @FreedomMobile I have an IPhone 11 Max Pro but thanks for the tip on Androids. Still no response or update from Freedom. Again bad start for a customer who’s 3 days new
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Dominica Larkin
(@DominicaLarkin) reported
from
Toronto, Ontario
@FreedomMobile I got an offer to upgrade to the SE but I have to go to a store to order it - during a pandemic!!!! Ridiculous 🤬 the only store near me shows that it is open but they aren’t picking up the phone. Your “offer” to upgrade expires on Friday - please help!!!
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Jaded
(@chimozy_charles) reported
from
Toronto, Ontario
@FreedomMobile , to think that the other network am coming from ported my line in minutes, and now I decided to return to my network after a day, it’s taking days to process a port request to my old number is really sad.
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Renan Ledoux
(@renanledoux) reported
from
Toronto, Ontario
@FreedomMobile I’m uber driver and I couldnt work this morning because of the internet issues, I rely on that to be able to make money. #notcoolfreedom
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Bruno Garcia
(@brungarc) reported
from
Toronto, Ontario
@freedomsupport I had no Internet last night. Even after restarting my phone as your operator suggested as a fix. This morning it works. Without any change.
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Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
@jacklynthinks @RogersHelps @FreedomMobile @Rogers Wrong, Skippy. You said they RUN on the same network, not that their owned by those telcos. PC Mobile runs off Bell's network but is owned by Loaws. Petro Canada has service but its run off Rogers. Their own company tho.
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Erica Ehm
(@EricaEhm) reported
from
Toronto, Ontario
@MichCWilliamson @FreedomMobile I’m staying with @Bell myself for now. I’m still using my trusty iPhone 7 so my data plan is fine and the cell service is more developed.
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Erica Ehm
(@EricaEhm) reported
from
Toronto, Ontario
Then @FreedomMobile DMed me. They offered an IPhone XR for zero down. $10 a month for 2 years for the phone and $55 a month for the Promo Freedom plan which is 6GB plus 4B at no additional charge. That promo is locked in for 2 years. They lose $550 on the phone.
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Brian B
(@brianyyz) reported
from
The Junction, Ontario
Have to say the implementation of cell service underground on the @TTChelps is the worst of any system I have ridden globally. Not an selling point overall @FreedomMobile #ttc #mobile #transitTO
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Taige Smith
(@BarackOTrauma) reported
from
Toronto, Ontario
@FreedomMobile so how do you guys compensate for this bullshit, this is the second time in a month I’m stuck without service , you guys need to start giving back because you guys are real quick to take.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Kwame
(@A24452601) reported
@freedomsupport Still having issues.
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Laura Nerenberg 🎻
(@junezaria) reported
@freedomsupport COURTESY?!?!? You tried to steal from me. It’s not a courtesy, it’s my money you agreed not to steal! You’ve lost me as a customer. 2/2
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Kyle - fully vaccinated
(@CreatePerhaps) reported
.@freedomsupport Hi! A friend has been receiving duplicate texts from me for months. Usually, it's not so bad and its once or twice, but today it's really bad. He sent screenshots so I know he isn't kidding around. I'm with freedom, he isn't. Can you help?
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Sameed Baqai
(@BaqaiSameed) reported
@FreedomMobile Is your payment system not working on MyFreedom? Trying to pay my bill here but keeps on giving me system error.
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HuxBear 🇨🇦🏳️🌈🐻
(@HuxBear) reported
Yesterday was one of the worst birthdays on record for me (like, the peak of "lockdown poverty & isolation" depression bad) & I am STILL trying to get my phone working so that I can return the few text messages I received & thank them. @freedomsupport @FreedomMobile
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HuxBear 🇨🇦🏳️🌈🐻
(@HuxBear) reported
@freedomsupport Nevermind -- just fix your damn system please? Telling me to *leave my house* (hint: that's part of the problem) to find a dedicated Freedom kiosk\retailer to buy a top-up card at *that* store is just saying "Find a different store if you don't like that store." 🤦
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InCYnity
(@InCYnityy) reported
@FreedomMobile Too bad I can’t leave the city without paying like I’m leaving the country :’) you really feel the cheap in the worst ways :’)
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CircularLogic
(@CircularLogic89) reported
@freedomsupport The other providers with 'unlimited' plans don't charge overage either. Access to full data allotment at full data speeds Nationwide is vastly different from 1-4 Gb full data speeds off-Freedom network
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Troy Spencer
(@TroySpe13198082) reported
@FreedomMobile. Not the greatest mobile provider honestly customer service is terrible. If you go in the store they tell you different then by phone. Honestly didn't have my phone working for more then 3 days. Had to cancel still waiting on the money I sent them Honestly Terrible
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Rachel Kennedy
(@rachieannek) reported
@freedomsupport is the issue with duplicate messages being sent that customers were experiencing yesterday resolved