Freedom Mobile Outage Report in North York, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in North York, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in North York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Phone (49%)
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Internet (35%)
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Total Blackout (8%)
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Wi-fi (6%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near North York, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, Downsview, Etobicoke, The Beaches, Markham and Scarborough.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Wi-fi | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near North York, Ontario
Latest outage, problems and issue reports in North York and nearby locations:
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Cubby
(@Cubby1412) reported
from
The Beaches, Ontario
@FreedomMobile Yes. Been a customer since 2013 and because I missed an appointment for a upgrade and new contract, no one is able to help me. It's sad.
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Cubby
(@Cubby1412) reported
from
The Beaches, Ontario
After being a loyal, paying customer at @FreedomMobile for 22 years I'm forced to change carriers. The poor customer service I've received today showed no loyalty. Who is the best? Bell, Fido or Telus? I'm actually unhappy with Freedom for the first time. #freedommoblie #freedom
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Mike Bates
(@joemayo17) reported
from
Toronto, Ontario
@freedomsupport I haven’t been able to login to my account all day. What’s going on?
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John Daryl
(@jhndryl) reported
from
Toronto, Ontario
@freedomsupport hey! I need help availing the cellular data plan for my apple watch. Send me a dm please! Thanks
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Virve Aljas
(@VirveAljas) reported
from
Toronto, Ontario
@dhogg72 @freedomsupport Hi again @FreedomMobile, you asked for them to reach out. They have. Twice. Are you getting a sense of how their customer service experience has been thus far as you charge them massive fees for canceling services following the death of their child?
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Virve Aljas
(@VirveAljas) reported
from
Toronto, Ontario
@freedomsupport With all due respect, your process could go something like this: "My child died, I need to cancel the plan and return the phone." "We'll take care of everything, the plan is canceled as of now, we'll send you a return package for the phone. Condolences."
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Virve Aljas
(@VirveAljas) reported
from
Toronto, Ontario
@freedomsupport Get a hold of you? That's a very innovative solution. They've already wasted valuable time trying to deal with your customer service. A name, a direct contact would be fantastic.
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Virve Aljas
(@VirveAljas) reported
from
Toronto, Ontario
Hi, @FreedomMobile. A friend's son died of cancer. You might imagine that negotiating your high fees to cancel their son's plan and return the phone is the last thing they need on top of their grief. Anything you can do to show some basic humanity and compassion?
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ArgoFluffy/BigNish
(@ArgoFluffy) reported
from
Toronto, Ontario
@FreedomMobile is there any issues happening? I can’t send text, even over wifi.
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Lorraine Marie Moran
(@LoriMoran_1) reported
from
Toronto, Ontario
@FreedomMobile is your app down?? I can’t pay my bill?
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Marvin
(@marvinandro) reported
from
Toronto, Ontario
@freedomsupport It was back up around 10am. Looks like Down reports on the various sites show that most other areas are coming back up, too.
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sarahkbingler
(@sarahkbingler) reported
from
Toronto, Ontario
@npcforster @JulieMDPanneton I am @FreedomMobile customer. Not happy with this.
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🎤David Gilbert Voice Over 🎤 #Easy24HourVoiceOver
(@DavidGilbertVO) reported
from
Vaughan, Ontario
.@FreedomMobile Worst. Customer. Service. Ever!!!
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
@ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.
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Shuaeb Reza Chaudhary
(@ShuaebReza) reported
from
Henry Farm, Ontario
@FreedomMobile And the worst thing is that you guys @FreedomMobile do rip your customers off big time with hidden charges, international calls being blocked from, customers getting ripped off for that! Dah!
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Kutty MD
(@Kuttysark) reported
from
Toronto, Ontario
.@freedomsupport internet outage in South Etobicoke and waiting to speak with technical support coming up on 20 minutes. But not all freedom phones suffering outage.
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✨ 𝒦𝑒𝓃𝒾𝓀𝓎𝒶’ 𝒢 ✨
(@IFartOnHaterz) reported
from
Markham, Ontario
It sucks not having data while having a low battery and being a customer of @FreedomMobile
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mary
(@mary35047396) reported
from
Toronto, Ontario
@FreedomMobile you owe me $36.89 it's been 10 months and you still have not sent me a check and have never called me back or responded to my emails. Do not go with this company
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Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
I was a @koodo customer for a grand total of three days, before I realized that the company is a bad joke. I'm sticking with @FreedomMobile.
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Don Schacter
(@donschacter) reported
from
Toronto, Ontario
@FreedomMobile terrible & annoying commercial
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Darrin S - Penguins 🏒 Steelers 🏈
(@9139689s) reported
@FreedomMobile I Just Want To Thank You Over The Months For Terrible Service On My Cellular Data I’m Switching Companies Today = More Power
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SIMPLY SINGH, HUMAN 🇵🇸
(@sarabjeetsj) reported
@FreedomMobile - I am appalled tech support getting rid of difficult technical issues faced by customers. I’ve had horrendous experience since d past 12 days. Only 1 tech associate has partially solved the issue with roaming beyond pass. Just got dumped. Complaint - c98068779
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Winter (it/that) 🇸🇰🇨🇦
(@WinterBourneTO) reported
@FreedomMobile I know it comes w the plan but in the core aka downtown Toronto, I’ve never been able to get nationwide even in very poor reception areas which is something I’ve always wanted. The ability to temporarily rock nationwide in Toronto but only in poorly covered areas. Would be great.
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Jj Rodriguez
(@jj_rodz) reported
@FreedomMobile this has been for years. Guys, u need to do a better job in Niagara on the Lake. Signal there is terrible.
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Aakash Patel
(@AAKASHPATEL1995) reported
@FreedomMobile customers service jokers worst customer service every time jokers from your Cambridge store returning back bunch. Of times they sending us back jokers and fools hired by company bunch of jokers And it’s finding ways to send us back @CRTC
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lo2
(@JoshIlGid) reported
@FreedomMobile do you have 1 antenna in all of canada how is your service this bad oml
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Hubert Dsouza
(@HubertBDsouza) reported
@FreedomMobile #HubertDsouza #On call for almost 1 hour 30 minutes to cancel my service with #FreedomMobile but no help keeping me on hold and the line gets disconnected. Please help.
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Kaliwaal🇨🇦
(@Kaliwaal67) reported
@FreedomMobile ,such a poor customer service you guys have.wasted my 2 hours and the guy left the chat
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kid kally
(@KidKally11) reported
@FreedomMobile DM sent let’s see if yall actually help
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kid kally
(@KidKally11) reported
@FreedomMobile LMAO but you charge your customers ridiculous roaming fees, lie to them about it being free, then expect them to pay the fee? i am a customer and this happened to me. Don’t believe freedoms lies