Freedom Mobile Outage Report in North York, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in North York, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in North York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (48%)
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Phone (35%)
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Total Blackout (8%)
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Wi-fi (4%)
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TV (3%)
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E-mail (1%)
Live Outage Map Near North York, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough, North York and Thornhill.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Wi-fi | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Total Blackout | |
| Toronto |
Internet | |
| Scarborough |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near North York, Ontario
Latest outage, problems and issue reports in North York and nearby locations:
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Jan J
(@HBchic_Jade) reported
from
Toronto, Ontario
@FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks
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Alex H Singh
(@USATAlexHSingh) reported
from
Toronto, Ontario
@FreedomMobile I preordered on September 17th, 2021. I got my email confirmation but that is it I have not gotten a tracking number oh, your customer support team knows nothing. And today is the official release date oh, did I make a mistake?
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ПΣЯM ©
(@njmckenzie) reported
from
Toronto, Ontario
@freedomsupport What's going on guys? Can't call out, call in... Even your support number isn't working!
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SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
@freedomsupport It's astounding when you speak up about a lack of service it suddenly gets better ! Perhaps if this keeps up I may stay with you.
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.
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SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
@freedomsupport I'm so fed up with your lack of service I will most likely switch my cellular phone needs elsewhere in 2021 ! I have had this conversation with you too many times before with no resolve to the situation of poor connection etc. I'm not going to waste anymore time.
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Alex H Singh
(@USATAlexHSingh) reported
from
Toronto, Ontario
@freedomsupport That's funny. You literally in a private message said you could not help me and that you had no knowledge about the orders....
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Pedro Marques
(@MetroManTO) reported
from
Toronto, Ontario
@FreedomMobile I’ve had a 5G capable iPhone for over a month now and still no idea of when Freedom will provide the service. Should I just go back to @Bell? Please don’t send me a link to an old page on your site that’s been promising 5G for years. Give your customers a date.
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SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
@freedomsupport I am happier than last week. I don't need to send you a private message for now. Just keep giving me & others the service promised & we will be happy.
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mary
(@mary35047396) reported
from
Toronto, Ontario
@FreedomMobile you owe me $36.89 it's been 10 months and you still have not sent me a check and have never called me back or responded to my emails. Do not go with this company
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azhar
(@bobsakomano) reported
from
Toronto, Ontario
@freedomsupport been trying to reach live body for phone support since yesterday but keep getting message to call back within business hours when I’m calling DURING business hours … or were you closed yesterday at 3PM EST, 4PM EST & 6PM EST
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Don Schacter
(@donschacter) reported
from
Toronto, Ontario
@FreedomMobile terrible & annoying commercial
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SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
I'm going to say goodnight as I am still having internet connection issues @Freedmobile & don't send your bots from @freedomsupport as it never turns out well. I'm really disappointed 🤬😡😠😤 & I don't want to blow a gasket over this. Next year things will change ! Believe me !
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Alex H Singh
(@USATAlexHSingh) reported
from
Toronto, Ontario
@freedomsupport Anyone else still waiting for their Pre order for IPhone Pro Max 13? I am and I did my preorder on Sept 17 2021 and no one from Freedom knows anything. No one can help. So much for Freedom. Maybe it's a code for leaving your company
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John Daryl
(@jhndryl) reported
from
Toronto, Ontario
@freedomsupport Thank you. Hopefully this gets to fix the issue.
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Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
I was a @koodo customer for a grand total of three days, before I realized that the company is a bad joke. I'm sticking with @FreedomMobile.
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Brian (Stuttering Loudly)
(@StutterLoudly) reported
from
Toronto, Ontario
.@FreedomMobile how can I make a complaint? Your employee at #CedarbraeMall is not wearing his mask.
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Call Me Scotty
(@andreammscott) reported
from
Toronto, Ontario
@freedomsupport Hi. I've been getting an 'error 38' message since 6:30pm on January 14 and unable to send texts. How do I fix this?
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Cristian Arango
(@krixthyan) reported
from
Toronto, Ontario
Is @FreedomMobile the worst mobile company? Hint: Yes
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✨ 𝒦𝑒𝓃𝒾𝓀𝓎𝒶’ 𝒢 ✨
(@IFartOnHaterz) reported
from
Markham, Ontario
It sucks not having data while having a low battery and being a customer of @FreedomMobile
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Erin
(@posteggme) reported
@freedomsupport I changed my name with Freedom 18 months ago and yet tech support still expects my deadname. What gives? Normally they're understanding but a tech agent just refused me service over it. On top of that, my manage account page hasn't worked in over a year.
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Marc Belisle
(@MARCBELISLE1) reported
@FreedomMobile I want to resolve this.. I deserve a credit.. months trying to reach you.. got through only once in February.. and today because I hit "pay bill" you care when it comes to $$$ but don't care about service. @ottawasuncom @OttawaCitizen
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Michael
(@MagaIdentity) reported
@FreedomMobile Laughable. Only a small amount of data is available for use on the nationwide network from Freedom.
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Marc Belisle
(@MARCBELISLE1) reported
@FreedomMobile has informed has informed me today; We don't have to provide quality service just cell phones and you better pay or else. Seriously?? I switched because unable to resolve issues since Summer 2020.. @OttawaCitizen @ottawasuncom part 1
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Sebastian Sylwan
(@sylwan) reported
@FreedomMobile your policies made it impossible to get your service no matter how hard I tried. 90 days cell history before I can get home internet?? I am moving my family to AB and I need both now, not 3mos later! (not to mention forcing the credit check on the service address)
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ShaeBriannaMusic
(@shae_brianna) reported
Is anybody else having issues with @FreedomMobile express pay/online/ in app paying their phone bill? Because this is the 3rd month and I’m just wondering why when I press “Continue” nothing happens…..super annoying. I don’t want to be on the phone for 10 minutes trying to pay
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Erin
(@posteggme) reported
@freedomsupport Thanks for fixing my issue so quickly! Tech support confirmed my name was updated properly :-)
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loolbox
(@loolbox2) reported
@RogersBiz FreedomMobile a company that defrauds customers, The customer service is scammers. I trusted it, Be careful to deal with it.
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Marc Belisle
(@MARCBELISLE1) reported
@FreedomMobile you want your $754? I want $60 credit × 12 months of terrible service, dead lines, data not working. I paid my 2 phones at $150 a month always ontime and had ****** service.. @OttawaCitizen @ottawasuncom
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Ugoo
(@weeny96) reported
@freedomsupport Can you restore my network coverage? I have been cut off since yesterday