Freedom Mobile Outage Report in North York, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in North York, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in North York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (60%)
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Phone (28%)
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Wi-fi (5%)
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Total Blackout (4%)
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E-mail (1%)
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TV (%)
Live Outage Map Near North York, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough, Woodbridge and Markham.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Phone | |
| Toronto |
Internet | |
| Scarborough |
Internet | |
| Toronto |
Internet | |
| Woodbridge |
Internet | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near North York, Ontario
Latest outage, problems and issue reports in North York and nearby locations:
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
@VicD31 @FreedomMobile I was an extremely happy customer up until today.
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Mike Whelan
(@whelanmj) reported
from
Toronto, Ontario
@freedomsupport You're apologizing that I feel this way, but not for making me feel this way! I've sent almost a dozen DM's, but continued to get the runaround! Paying for a service that I can't use!
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jdriscoll03
(@jdriscoll03) reported
from
Toronto, Ontario
@FreedomMobile you know what’s dumb being 1 day late paying my invoice last month and you guys won’t let me upgrade my phone over the internet or phone. My account has always been in good standing with zero balance. Please fix this #FreedomMobile
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
@VicD31 @FreedomMobile unfortunately muscles are not going to help with this situation but possibly a great lawyer.
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
I then request that they quickly switch my ass back to prepaid and make sure I still have my holiday miracle plan. Which the @FreedomMobile rep did Thank you Jesus. Then I was like now you have to fix this $500 dollar problem. Now this takes the cake....
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Wayne Rodrigues
(@WayneRodriguez) reported
from
Toronto, Ontario
@freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.
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ana
(@_ana__lynn) reported
from
Toronto, Ontario
@FreedomMobile @freedomsupport I have had almost non-existent service over the last 2 weeks. It's intermittent, unpredictable & unacceptable. Please update customers on how you are going to resolve.
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007 ⚛️
(@InevitableStan) reported
from
Toronto, Ontario
I don't have @FreedomMobile , but some people I know do and they're having issues with trying to make calls. They just fail.
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
Today I went to call a friend to invite her for coffee when my phone says my service has been suspended. So I first go to @FreedomMobile store & the rep there says I owe 21 dollars. I was like Wtf I just paid 40 for September. How do I owe a phone bill when i just switched friday
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FabSab44
(@Sab44Fab) reported
from
Toronto, Ontario
HEY I HAVE BETTER SIGNAL IN THE SUBWAY THEN I DO IN MY HOUSE #FREEDOMMOBILE actually I have wifi at home anyway so it's not a problem at all
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ri 🇮🇳
(@___richb) reported
from
Toronto, Ontario
@freedomsupport YO FIX YOUR SHIT
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GraceReflex
(@feettofeet) reported
from
Toronto, Ontario
@freedomsupport not able to contact anyone not getting any help from customer service numbers 611 isn’t working from my mobile phone, chat service isn’t working Bought plan three days ago, haven’t used it at all Can’t make or receive calls... help
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
@freedomsupport I need support please check your inbox
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Andrew Dignum
(@TheDiggyShow) reported
from
Toronto, Ontario
Still seeing H+. Called you at 611, got a tech who told me to restart my phone and reset my network. Did both. Didn't work. Back in hold. Not even a peep from you. @freedomsupport @FreedomMobile #FRUSTRATION #ghosting
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Brian Keith MacDonald
(@MacDKB) reported
from
Toronto, Ontario
Oh, interesting. It would SEEM that @FreedomMobile now provides service in the subway tunnels, not just at the stations. That's pretty handy...
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dom dom
(@domixiqueee) reported
from
Toronto, Ontario
@FreedomMobile is there an service outage because my call are getting dropped
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
I’ve never had a bad thing to say about @FreedomMobile AKA Wind Mobile but today they really ****** up. The next few post will explain what went down.
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Vince J Ciarlo
(@prguy1968) reported
from
Toronto, Ontario
@FreedomMobile your customer service and policy sucks!
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Dennis aka dLo
(@sidetripca) reported
from
Toronto, Ontario
@SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
@VicD31 @freedomsupport @FreedomMobile So not impressed with their service for the first time since i’ve joined over a decade ago
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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trevor noseworthy
(@TrevorNose89) reported
@freedomsupport I didn't ask for a response your network is awful and service is ****. I've called over 10 times in a little over a year its a waste or time you do nothing about the issue except ask if I changed settings. Freedom is **** I can't wait to leave I will pay more with Fido
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megabundance
(@megabundance) reported
@freedomsupport cell phone service down in Ottawa? I'm up to date on my bill!
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SmallLady
(@SmallLady0) reported
@freedomsupport hi, I bought 3GB of nation wide addons less than 24 hours ago… and now it’s all gone. I normally don’t even use 3GB in a whole month. I went to buy another add on but now it won’t let me. Can you help?
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Jan J
(@HBchic_Jade) reported
from
Toronto, Ontario
@FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks
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Jonny Nicoll
(@jonnynicoll1) reported
@FreedomMobile been charged 2 x $30 connection fees for my phone and Apple Watch. Was told that setting up my watch would be free and I would not be charged $10 monthly. However I’ve been charged $42 total this month. Please rectify as customer service aren’t helping. Thanks
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Just Dave 🇨🇦
(@DaveSfmg54) reported
@ungullibleguy @FreedomMobile I've had great experiences with freedoms customer service, maybe you're the problem! cell service sucks sometimes but it get a little better everyday
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@sungmanitu63
(@sungmanitu63) reported
@freedomsupport No, I've done that enough already. Time to take my issues to a kiosk for serious disappointing history. I have been your client for years ! I expect better !
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Sophie Howe
(@sophie_howe) reported
Uhhh @FreedomMobile I've gotten 6 spam calls this morning alone. Wtf?
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Vim
(@vim_vimmy) reported
@FreedomMobile told me once my problem is resolved they would reimburse me my money for the months of my service not working! Now that they can’t fix it they don’t want to give me my money back
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Valerie Stables
(@StablesValerie) reported
@FreedomMobile fix your network so calls go through instead if getting the message "The person you are trying to call isn't taking calls right now". Bad enough I switch to roaming within the city limits but now this everytime I place call. Shame on you.