Freedom Mobile Outage Report in North York, Ontario
No problems detected
If you are having issues, please submit a report below.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in North York, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in North York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
-
Internet (71%)
-
Phone (13%)
-
Wi-fi (7%)
-
Total Blackout (5%)
-
E-mail (3%)
-
TV (1%)
Live Outage Map Near North York, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough, Woodbridge, Markham and The Beaches.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near North York, Ontario
Latest outage, problems and issue reports in North York and nearby locations:
-
Carrie Oehm
(@Coehmer) reported
from
Toronto, Ontario
@freedomsupport I love when your costumer service reps yell at me! I also love spending 3 hours on the phone with your customer service reps that can’t do anything :)
-
No Match
(@NoMatch_416) reported
from
Toronto, Ontario
@FindingVimo @FreedomMobile Best customer service in da game doe!!
-
chip
(@chippy_nonstop) reported
from
Toronto, Ontario
. @FreedomMobile HAS WORST CUSTOMER SERVICE EVER I CANNOT BE BOTHERED ANYMORE
-
Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
If your a @freedomsupport @FreedomMobile Prepaid monthly customer whatever you do. . . DO NOT JOIN A MONTHLY PLAN!!!!! I can’t believe I now have two issues with this company after trying to migrate to a monthly bill. F’D UP! Never make deals on friday the 13th! Never Do MONTHLY
-
Haleigh Ní Mhacháin
(@HalsyBear) reported
from
Toronto, Ontario
@freedomsupport Hi, I sent a direct message about my service not being renewed this month even though my auto pay top up was complete - can you please check your messages 😀
-
Brian B
(@brianyyz) reported
from
The Junction, Ontario
Have to say the implementation of cell service underground on the @TTChelps is the worst of any system I have ridden globally. Not an selling point overall @FreedomMobile #ttc #mobile #transitTO
-
Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
It's curious: of all the carriers I spoke with, @FidoMobile was able to offer what I was getting with @FreedomMobile. Same cost, same data, same service, same basically everything. Best thing is: it's on postpaid, which will help me in the long run.
-
Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
@jacklynthinks @RogersHelps @FreedomMobile @Rogers Wrong, Skippy. You said they RUN on the same network, not that their owned by those telcos. PC Mobile runs off Bell's network but is owned by Loaws. Petro Canada has service but its run off Rogers. Their own company tho.
-
Renan Ledoux
(@renanledoux) reported
from
Toronto, Ontario
@FreedomMobile I’m uber driver and I couldnt work this morning because of the internet issues, I rely on that to be able to make money. #notcoolfreedom
-
Erica Ehm
(@EricaEhm) reported
from
Toronto, Ontario
@MichCWilliamson @FreedomMobile I’m staying with @Bell myself for now. I’m still using my trusty iPhone 7 so my data plan is fine and the cell service is more developed.
-
Erica Ehm
(@EricaEhm) reported
from
Toronto, Ontario
Then @FreedomMobile DMed me. They offered an IPhone XR for zero down. $10 a month for 2 years for the phone and $55 a month for the Promo Freedom plan which is 6GB plus 4B at no additional charge. That promo is locked in for 2 years. They lose $550 on the phone.
-
Jaded
(@chimozy_charles) reported
from
Toronto, Ontario
@FreedomMobile , to think that the other network am coming from ported my line in minutes, and now I decided to return to my network after a day, it’s taking days to process a port request to my old number is really sad.
-
Taige Smith
(@BarackOTrauma) reported
from
Toronto, Ontario
@FreedomMobile so how do you guys compensate for this bullshit, this is the second time in a month I’m stuck without service , you guys need to start giving back because you guys are real quick to take.
-
Dominic Persaud
(@DominicPersaud) reported
from
Toronto, Ontario
@FreedomMobile I have been a loyal customer ever since the company was Wind mobile and still trust and adore the company since it has the best rates out there... please rectify this problem by tomorrow at least!
-
Bruno Garcia
(@brungarc) reported
from
Toronto, Ontario
@freedomsupport I had no Internet last night. Even after restarting my phone as your operator suggested as a fix. This morning it works. Without any change.
-
kiki enen-MOR🦋
(@chocolatmilq) reported
from
Toronto, Ontario
@Andrew48289584 @FreedomMobile If I wasn’t poor I would have left freedom. And I know 😒
-
Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
Visited #Rogers302 today. I'll never understand why their prepaid rates are so ridiculously high compared to @FreedomMobile.
-
Erik
(@angrybearTO) reported
from
Toronto, Ontario
@happypants41 @mickymv @FreedomMobile I have an IPhone 11 Max Pro but thanks for the tip on Androids. Still no response or update from Freedom. Again bad start for a customer who’s 3 days new
-
Michelle Williamson
(@MichCWilliamson) reported
from
Toronto, Ontario
@EricaEhm @FreedomMobile Good choice! We switched our teen to @FreedomMobile a few months ago and no issues with service. I’m following as soon as I can get out of my Bell contract. 😕
-
Yashy Murphy
(@YashYanthi) reported
from
Toronto, Ontario
@bijuleni @zamlos I've had the low speed option for years now and haven't had any issues tbh. I first had it with @FreedomMobile and now with the @Rogers infinite family plan. I also jump on wifi when traveling and usually buy a local SIM if I'm somewhere for more than 10 days.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
debstarz
(@starz4) reported
@FreedomMobile Why can I not get a copy of invoice needed ???? Online account does not have it and your back office won’t do it. Help needed.
-
Sajid Rizvi
(@SajidHRizvi) reported
@FreedomMobile how is it that a team lead, who never missed a shift, was never late, gave sufficient notice before leaving your company would be denied an opportunity to join back as a part time sales associate? Just curious as to how your human resources does their thing.
-
Rick Barnes
(@queerthoughts) reported
from
Lanark Highlands, Ontario
@ColonelAngus17 @Bell @FreedomMobile I have very poor coverage at the farm. I get some at times but its not reliable at the farm. The big three are the only carriers. If I were just in Toronto, freedom mobile would be good. The Big three screw us all.
-
Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
I was a @koodo customer for a grand total of three days, before I realized that the company is a bad joke. I'm sticking with @FreedomMobile.
-
Karan Ghia
(@GhiaKaran) reported
Absolute shambles @FreedomMobile services. Initially I was told of getting the new member fee waived off, and hence decided to change to freedom. But now, 2 months in, the fee has not been waived off and customer service providers say that it’s not written on my contract.#Shame
-
jacquelyn
(@jacquelynjorgen) reported
@freedomsupport Is there any update today on when your payment system will be fixed? Again I have tried this morning it’s still not working
-
Onyedikachi Igbo
(@Kachi_Igbo) reported
@freedomsupport I never cancelled my service with Freedom. I tried calling the number there but it did not go through. I also called the other number for those outside North America but could not still get anyone.
-
@sungmanitu88
(@sungmanitu88) reported
I won't pay my bill on time @FreedomMobile Your kiosk didn't have an internet connection from your parent company Rodgers communications. What a rediculous situation ! You can wait as you can't provide consistent service.
-
Arnav Bindra
(@ArnavBindra29) reported
@FreedomMobile Been following up on a few charges on my bill for the last 14 days. No resolution provided at all, in fact the staff was rude and made false commitments. Disappointed with the service!
-
Cherry Mahaguay
(@CherryMahaguay) reported
@freedomsupport I spoke 5 technical representative and 2 hung up the phone, 1 help me but it doesn’t work out,2 said they going to call me back after they said I need to turn on the airplane mode. I dont have access in cellular data and my job depend on it