Freedom Mobile outages and service status in North York, Ontario

Problems in the last 24 hours in North York, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in North York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (56%)
• Phone (33%)
• Total Blackout (5%)
• Wi-fi (4%)
• E-mail (1%)
• TV (1%)

Live Outage Map Near North York, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough, and Woodbridge.

City	Problem Type	Report Time
Toronto	Phone	21 hours ago
Toronto	Internet	14 days ago
Toronto	Internet	23 days ago
Toronto	Internet	26 days ago
Toronto	Internet	27 days ago
Toronto	Phone	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near North York, Ontario

Latest outage, problems and issue reports in North York and nearby locations:

• 
  Don Schacter (@donschacter) reported 1 minute ago from Toronto, Ontario

  @FreedomMobile terrible & annoying commercial

• 
  Call Me Scotty (@andreammscott) reported 4 minutes ago from Toronto, Ontario

  @freedomsupport Hi. I've been getting an 'error 38' message since 6:30pm on January 14 and unable to send texts. How do I fix this?

• 
  SungManitu/2020 (@sungmanitu2020) reported 4 minutes ago from Toronto, Ontario

  I'm going to say goodnight as I am still having internet connection issues @Freedmobile & don't send your bots from @freedomsupport as it never turns out well. I'm really disappointed 🤬😡😠😤 & I don't want to blow a gasket over this. Next year things will change ! Believe me !

• 
  Jan J (@HBchic_Jade) reported 10 minutes ago from Toronto, Ontario

  @FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks

• 
  azhar (@bobsakomano) reported 10 minutes ago from Toronto, Ontario

  @freedomsupport been trying to reach live body for phone support since yesterday but keep getting message to call back within business hours when I’m calling DURING business hours … or were you closed yesterday at 3PM EST, 4PM EST & 6PM EST

• 
  Pedro Marques (@MetroManTO) reported 16 minutes ago from Toronto, Ontario

  @FreedomMobile I’ve had a 5G capable iPhone for over a month now and still no idea of when Freedom will provide the service. Should I just go back to @Bell? Please don’t send me a link to an old page on your site that’s been promising 5G for years. Give your customers a date.

• 
  Alex H Singh (@USATAlexHSingh) reported 17 minutes ago from Toronto, Ontario

  @FreedomMobile I preordered on September 17th, 2021. I got my email confirmation but that is it I have not gotten a tracking number oh, your customer support team knows nothing. And today is the official release date oh, did I make a mistake?

• 
  SungManitu/2020 (@sungmanitu2020) reported 26 minutes ago from Toronto, Ontario

  @freedomsupport Again & again I have tweeted about your total lack of service & I just paid my bill early ! I will DM my **** you soon !

• 
  Alex H Singh (@USATAlexHSingh) reported 33 minutes ago from Toronto, Ontario

  @freedomsupport That's funny. You literally in a private message said you could not help me and that you had no knowledge about the orders....

• 
  SungManitu/2020 (@sungmanitu2020) reported 35 minutes ago from The Beaches, Ontario

  @freedomsupport I feel I pay what is satisfactory for service but it maybe an issue I need to address with my LG phone manufacturer !

• 
  Alex H Singh (@USATAlexHSingh) reported 36 minutes ago from Toronto, Ontario

  @freedomsupport Anyone else still waiting for their Pre order for IPhone Pro Max 13? I am and I did my preorder on Sept 17 2021 and no one from Freedom knows anything. No one can help. So much for Freedom. Maybe it's a code for leaving your company

• 
  Cristian Arango (@krixthyan) reported 37 minutes ago from Toronto, Ontario

  Is @FreedomMobile the worst mobile company? Hint: Yes

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 40 minutes ago from Toronto, Ontario

  Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

• 
  SungManitu/2020 (@sungmanitu2020) reported 42 minutes ago from Toronto, Ontario

  @freedomsupport It's astounding when you speak up about a lack of service it suddenly gets better ! Perhaps if this keeps up I may stay with you.

• 
  John Daryl  (@jhndryl) reported 43 minutes ago from Toronto, Ontario

  @freedomsupport Thank you. Hopefully this gets to fix the issue.

• 
  SungManitu/2020 (@sungmanitu2020) reported 46 minutes ago from Toronto, Ontario

  @freedomsupport I'm so fed up with your lack of service I will most likely switch my cellular phone needs elsewhere in 2021 ! I have had this conversation with you too many times before with no resolve to the situation of poor connection etc. I'm not going to waste anymore time.

• 
  Brian (Stuttering Loudly) (@StutterLoudly) reported 47 minutes ago from Toronto, Ontario

  .@FreedomMobile how can I make a complaint? Your employee at #CedarbraeMall is not wearing his mask.

• 
  SungManitu/2020 (@sungmanitu2020) reported 54 minutes ago from Toronto, Ontario

  @freedomsupport I am happier than last week. I don't need to send you a private message for now. Just keep giving me & others the service promised & we will be happy.

• 
  ПΣЯM © (@njmckenzie) reported 54 minutes ago from Toronto, Ontario

  @freedomsupport What's going on guys? Can't call out, call in... Even your support number isn't working!

• 
  Nunya Biznez (@GwapogiTalaga) reported 60 minutes ago from Toronto, Ontario

  I was a @koodo customer for a grand total of three days, before I realized that the company is a bad joke. I'm sticking with @FreedomMobile.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cory (@Bytor) reported 3 minutes ago

  @mikeboos @FreedomMobile Today is day 7 after for me, and still no signal boost yet. Maybe I have to buy a 5G phone to make it work?

• 
  Snowangel, the poorly mixed song (@MindFlayerMusik) reported 3 minutes ago

  @ri_ni_b @FreedomMobile The number thing is just how it works. You are able to port out to another plan at another phone service company if I am correct but if ur just gonna terminate your contract, and not port out, then you lose your number. That’s what happened when I switched to freedom from bell.

• 
  maximilian pegasus 🦄🍷 (@pegasusraven) reported 5 minutes ago

  @FreedomMobile @getrealmovement or at least one with any internal accountability structure at all, like damn you corps will work with anyone to pinkwash yourselves huh

• 
  Linds W (@lindshopewalsh) reported 11 minutes ago

  Hey @freedomsupport spoke to the CRTC you guys are in TROUBLE! you can’t make up terms and conditions. Told me to call in and have you point out where my contract said I can’t upgrade online but can in stores, you can’t. @Bell_Support do u have hidden conditions? #Toronto #summer

• 
  Vim (@vim_vimmy) reported 15 minutes ago

  God forbid I try and call someone! Shiii NEVER WORKs!!!!!! @FreedomMobile

• 
  Hamilton (@Hamilto68924868) reported 20 minutes ago

  @freedomsupport website broken, can’t order galaxy A11 with $40 promo.

• 
  Linds W (@lindshopewalsh) reported 24 minutes ago

  @freedomsupport is the WORST, the coverage sucks, the customer service is gross. They are liars, don’t know anything about the contracts and are useless and rude. @Bell_Support or @RogersHelps don’t play games like this. The CRTC said they have tons of complaints daily.

• 
  trevor noseworthy (@TrevorNose89) reported 28 minutes ago

  @FreedomMobile anyone thinking of going with Freedom PLEASE DON'T for your own sake don't the network sucks and service is garbage. Do yourself a favor pay $10-$20 more a month for any other company it will be way more reliable. Only use Freedom 2 get a better rate somewhere else

• 
  Linds W (@lindshopewalsh) reported 29 minutes ago

  @freedomsupport @Shan_Necee Yep SOOO terrible. Im filing a complaint at the CRCT and you should too.

• 
  trevor noseworthy (@TrevorNose89) reported 35 minutes ago

  @FreedomMobile is absolute garbage its by far the worst company to have a phone with. The reception sucks. It's complete garbage. You get what you pay for that's why it's the cheapest but it's still way over priced given the garbage service