Freedom Mobile outages and service status in North York, Ontario

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Freedom Mobile generated 1 outage signal in the last 24 hours around North York, including 1 direct report.
The most common problems reported in this area mention Internet and Phone.
The most recent signal from this area was received Apr 20, 2:01 PM EDT.

Internet (50%)
Phone (50%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in North York, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in North York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	North York	Baseline
Apr 20, 1:20 AM EDT	0	0	0
Apr 20, 1:40 AM EDT	0	0	0
Apr 20, 2:00 AM EDT	0	0	0
Apr 20, 2:20 AM EDT	0	0	0
Apr 20, 2:40 AM EDT	0	0	0
Apr 20, 3:00 AM EDT	0	0	0
Apr 20, 3:20 AM EDT	0	0	0
Apr 20, 3:40 AM EDT	0	0	0
Apr 20, 4:00 AM EDT	0	0	0
Apr 20, 4:20 AM EDT	0	0	0
Apr 20, 4:40 AM EDT	0	0	0
Apr 20, 5:00 AM EDT	0	0	0
Apr 20, 5:20 AM EDT	0	0	0
Apr 20, 5:40 AM EDT	0	0	0
Apr 20, 6:00 AM EDT	0	0	0
Apr 20, 6:20 AM EDT	0	0	0
Apr 20, 6:40 AM EDT	0	0	0
Apr 20, 7:00 AM EDT	0	0	0
Apr 20, 7:20 AM EDT	0	0	0
Apr 20, 7:40 AM EDT	0	0	0
Apr 20, 8:00 AM EDT	0	0	0
Apr 20, 8:20 AM EDT	0	0	0
Apr 20, 8:40 AM EDT	0	0	0
Apr 20, 9:00 AM EDT	0	0	0
Apr 20, 9:20 AM EDT	0	0	0
Apr 20, 9:40 AM EDT	0	0	0
Apr 20, 10:00 AM EDT	0	0	0
Apr 20, 10:20 AM EDT	0	0	0
Apr 20, 10:40 AM EDT	0	0	0
Apr 20, 11:00 AM EDT	0	0	0
Apr 20, 11:20 AM EDT	0	0	0
Apr 20, 11:40 AM EDT	0	0	0
Apr 20, 12:00 PM EDT	0	0	0
Apr 20, 12:20 PM EDT	0	0	0
Apr 20, 12:40 PM EDT	0	0	0
Apr 20, 1:00 PM EDT	0	0	0
Apr 20, 1:20 PM EDT	0	0	0
Apr 20, 1:40 PM EDT	0	0	0
Apr 20, 2:00 PM EDT	0	0	0
Apr 20, 2:20 PM EDT	0	0	0
Apr 20, 2:40 PM EDT	0	0	0
Apr 20, 3:00 PM EDT	0	0	0
Apr 20, 3:20 PM EDT	0	0	0
Apr 20, 3:40 PM EDT	0	0	0
Apr 20, 4:00 PM EDT	0	0	0
Apr 20, 4:20 PM EDT	0	0	0
Apr 20, 4:40 PM EDT	0	0	0
Apr 20, 5:00 PM EDT	0	0	0
Apr 20, 5:20 PM EDT	0	0	0
Apr 20, 5:40 PM EDT	0	0	0
Apr 20, 6:00 PM EDT	0	0	0
Apr 20, 6:20 PM EDT	0	0	0
Apr 20, 6:40 PM EDT	0	0	0
Apr 20, 7:00 PM EDT	0	0	0
Apr 20, 7:20 PM EDT	0	0	0
Apr 20, 7:40 PM EDT	0	0	0
Apr 20, 8:00 PM EDT	0	0	0
Apr 20, 8:20 PM EDT	0	0	0
Apr 20, 8:40 PM EDT	0	0	0
Apr 20, 9:00 PM EDT	0	0	0
Apr 20, 9:20 PM EDT	0	0	0
Apr 20, 9:40 PM EDT	0	0	0
Apr 20, 10:00 PM EDT	0	0	0
Apr 20, 10:20 PM EDT	0	0	0
Apr 20, 10:40 PM EDT	0	0	0
Apr 20, 11:00 PM EDT	0	0	0
Apr 20, 11:20 PM EDT	0	0	0
Apr 20, 11:40 PM EDT	0	0	0
Apr 21, 12:00 AM EDT	0	0	0
Apr 21, 12:20 AM EDT	0	0	0
Apr 21, 12:40 AM EDT	0	0	0
Apr 21, 1:00 AM EDT	0	0	0
Apr 21, 1:20 AM EDT	0	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near North York, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough, and Woodbridge.

City	Problem Type	Report Time
Toronto	Internet	11 hours ago
Toronto	Phone	9 days ago
Toronto	Phone	14 days ago
Toronto	Internet	26 days ago
Toronto	Internet	1 month ago
Toronto	Internet	1 month ago

Nearby cities with recent reports

Toronto

1 recent signals

11 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near North York, Ontario

Latest outage, problems and issue reports in North York and nearby locations:

Terri Dorrington (@Beautylicious82) reported 3 minutes ago from Toronto, Ontario
If your a @freedomsupport @FreedomMobile Prepaid monthly customer whatever you do. . . DO NOT JOIN A MONTHLY PLAN!!!!! I can’t believe I now have two issues with this company after trying to migrate to a monthly bill. F’D UP! Never make deals on friday the 13th! Never Do MONTHLY
Michelle Williamson (@MichCWilliamson) reported 3 minutes ago from Toronto, Ontario
@EricaEhm @FreedomMobile Good choice! We switched our teen to @FreedomMobile a few months ago and no issues with service. I’m following as soon as I can get out of my Bell contract. 😕
Erica Ehm (@EricaEhm) reported 5 minutes ago from Toronto, Ontario
@MichCWilliamson @FreedomMobile I’m staying with @Bell myself for now. I’m still using my trusty iPhone 7 so my data plan is fine and the cell service is more developed.
Richard Carlson (@RichardKCarlson) reported 5 minutes ago from Toronto, Ontario
@FreedomMobile your telephone support is abysmal! If you want to retain me as a customer you better improve. Even Rogers is better!
CZ (@codyzaz) reported 6 minutes ago from The Beaches, Ontario
@Rogers @FreedomMobile .@rogers it's 10:50am, and Customer Service is STILL CLOSED
SungManitu/2020 (@sungmanitu2020) reported 6 minutes ago from Toronto, Ontario
@freedomsupport I'm so fed up with your lack of service I will most likely switch my cellular phone needs elsewhere in 2021 ! I have had this conversation with you too many times before with no resolve to the situation of poor connection etc. I'm not going to waste anymore time.
Renan Ledoux (@renanledoux) reported 8 minutes ago from Toronto, Ontario
@FreedomMobile I’m uber driver and I couldnt work this morning because of the internet issues, I rely on that to be able to make money. #notcoolfreedom
Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 12 minutes ago from The Beaches, Ontario
There needs to be a self service way to pay off your device tab online because the customer service agents on the phone are annoying as hell. @FreedomMobile
rin (@OtarineMusic) reported 15 minutes ago from Toronto, Ontario
@freedomsupport is there any information as to when Freedom intends to launch its 5G service?
Cubby (@Cubby1412) reported 22 minutes ago from The Beaches, Ontario
After being a loyal, paying customer at @FreedomMobile for 22 years I'm forced to change carriers. The poor customer service I've received today showed no loyalty. Who is the best? Bell, Fido or Telus? I'm actually unhappy with Freedom for the first time. #freedommoblie #freedom
SungManitu/2020 (@sungmanitu2020) reported 24 minutes ago from Toronto, Ontario
@freedomsupport I am happier than last week. I don't need to send you a private message for now. Just keep giving me & others the service promised & we will be happy.
Alex H Singh (@USATAlexHSingh) reported 24 minutes ago from Toronto, Ontario
@freedomsupport Anyone else still waiting for their Pre order for IPhone Pro Max 13? I am and I did my preorder on Sept 17 2021 and no one from Freedom knows anything. No one can help. So much for Freedom. Maybe it's a code for leaving your company
Cristian Arango (@krixthyan) reported 32 minutes ago from Toronto, Ontario
Is @FreedomMobile the worst mobile company? Hint: Yes
ПΣЯM © (@njmckenzie) reported 33 minutes ago from Toronto, Ontario
@freedomsupport What's going on guys? Can't call out, call in... Even your support number isn't working!
ArgoFluffy/BigNish (@ArgoFluffy) reported 45 minutes ago from Toronto, Ontario
@FreedomMobile is there any issues happening? I can’t send text, even over wifi.
Virve Aljas (@VirveAljas) reported 45 minutes ago from Toronto, Ontario
@freedomsupport With all due respect, your process could go something like this: "My child died, I need to cancel the plan and return the phone." "We'll take care of everything, the plan is canceled as of now, we'll send you a return package for the phone. Condolences."
jdriscoll03 (@jdriscoll03) reported 46 minutes ago from Toronto, Ontario
@FreedomMobile you know what’s dumb being 1 day late paying my invoice last month and you guys won’t let me upgrade my phone over the internet or phone. My account has always been in good standing with zero balance. Please fix this #FreedomMobile
Marianthe Mesbouris (@TechWithRed) reported 52 minutes ago from Toronto, Ontario
@FreedomMobile - need someone to contact me regarding an account! Your representatives two days in a row cannot help!
Wayne Rodrigues (@WayneRodriguez) reported 55 minutes ago from Toronto, Ontario
@freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.
kat (@katlikethief) reported 57 minutes ago from Toronto, Ontario
hi @FreedomMobile can you tell me when my iPhone I preordered two weeks ago might arrive? I called the store I purchased from and was told simply, “we don’t know” which is kind of the worst possible answer?

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

WyzeOne (@Remlam) reported 3 minutes ago
@MAKHKHKHKHZOUMI @FreedomMobile Because their prices and value save thousands of dollars. I’m part of this outage but this is the first hiccup I’ve had with them in 6 or 7 years I’ve been with them. Compared to Rogers and Telus, freedom is far superior!
This Is a Collective (@thiscollective) reported 7 minutes ago
@FreedomMobile - so what's the point of being able to text support if no ever answers?
Heynow (@heynow19951) reported 9 minutes ago
@FreedomMobile next step will be to move all my lines to Roger’s and pay the penalty with freedom. That’s how disappointed in this company who is willing to loose a customer of 6 years
JrT (@JRTeodoro4) reported 13 minutes ago
@FreedomMobile Is there problem with your internet today? December 16th?
Neeon (@goanraptor) reported 15 minutes ago
@FreedomMobile I need help with home internet. I tried calling the toll free number couple of times but the wait times exceed more then 1 hour, please help
Eve (@Eve62617669) reported 15 minutes ago
@FreedomMobile you suck and because I get no help 15 min to receive verification code I am going to Lose everything
Tristan Carpio (@TrisCarpio) reported 16 minutes ago
@FreedomMobile hello having trouble activating an esim. Can you assist
Javi Medina (@javiermedina15) reported 19 minutes ago
@FreedomMobile I’m trying to contact you via WhatsApp, web, an call 611. The chat never transfer my message to the agent and stays on hold forever. I need to cancel my account
Wil Boucher (@BoucherWil98675) reported 21 minutes ago
@FreedomMobile is service down for Vancouver internet?
Ivydelray 🙂 (@ivydelray) reported 21 minutes ago
@FreedomMobile been on hold all day to fix our home internet - over 3 hours now. But when called and said add more services you picked up jn 1.47 minutes!