Freedom Mobile Outage Report in North York, Ontario

Problems in the last 24 hours in North York, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in North York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (56%)
• Phone (33%)
• Total Blackout (5%)
• Wi-fi (4%)
• E-mail (1%)
• TV (1%)

Live Outage Map Near North York, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough, and Woodbridge.

City	Problem Type	Report Time
Toronto	Phone	9 hours ago
Toronto	Internet	13 days ago
Toronto	Internet	22 days ago
Toronto	Internet	25 days ago
Toronto	Internet	27 days ago
Toronto	Phone	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near North York, Ontario

Latest outage, problems and issue reports in North York and nearby locations:

• 
  Cubby (@Cubby1412) reported 5 seconds ago from The Beaches, Ontario

  Such a shame. Leaving @FreedomMobile after 13 years. No loyalty to their customers. Ive tried, get get any customer support. Hello Fido. #freedommoblie #fido #Toronto

• 
  Virve Aljas (@VirveAljas) reported 6 minutes ago from Toronto, Ontario

  Hi, @FreedomMobile. A friend's son died of cancer. You might imagine that negotiating your high fees to cancel their son's plan and return the phone is the last thing they need on top of their grief. Anything you can do to show some basic humanity and compassion?

• 
  Kutty MD (@Kuttysark) reported 12 minutes ago from Toronto, Ontario

  .@freedomsupport internet outage in South Etobicoke and waiting to speak with technical support coming up on 20 minutes. But not all freedom phones suffering outage.

• 
  Virve Aljas (@VirveAljas) reported 12 minutes ago from Toronto, Ontario

  @freedomsupport Get a hold of you? That's a very innovative solution. They've already wasted valuable time trying to deal with your customer service. A name, a direct contact would be fantastic.

• 
  Shuaeb Reza Chaudhary (@ShuaebReza) reported 13 minutes ago from Henry Farm, Ontario

  @FreedomMobile And the worst thing is that you guys @FreedomMobile do rip your customers off big time with hidden charges, international calls being blocked from, customers getting ripped off for that! Dah!

• 
  🎤David Gilbert Voice Over 🎤 #Easy24HourVoiceOver (@DavidGilbertVO) reported 16 minutes ago from Vaughan, Ontario

  .@FreedomMobile Worst. Customer. Service. Ever!!!

• 
  Virve Aljas (@VirveAljas) reported 19 minutes ago from Toronto, Ontario

  @freedomsupport With all due respect, your process could go something like this: "My child died, I need to cancel the plan and return the phone." "We'll take care of everything, the plan is canceled as of now, we'll send you a return package for the phone. Condolences."

• 
  John Daryl (@jhndryl) reported 20 minutes ago from Toronto, Ontario

  @freedomsupport hey! I need help availing the cellular data plan for my apple watch. Send me a dm please! Thanks

• 
  Mike Bates (@joemayo17) reported 21 minutes ago from Toronto, Ontario

  @freedomsupport I haven’t been able to login to my account all day. What’s going on?

• 
  Virve Aljas (@VirveAljas) reported 23 minutes ago from Toronto, Ontario

  @dhogg72 @freedomsupport Hi again @FreedomMobile, you asked for them to reach out. They have. Twice. Are you getting a sense of how their customer service experience has been thus far as you charge them massive fees for canceling services following the death of their child?

• 
  Lorraine Marie Moran (@LoriMoran_1) reported 29 minutes ago from Toronto, Ontario

  @FreedomMobile is your app down?? I can’t pay my bill?

• 
  Cubby (@Cubby1412) reported 29 minutes ago from The Beaches, Ontario

  @FreedomMobile I phoned. Was told to go to another provider. Awesome customer support.

• 
  Cubby (@Cubby1412) reported 32 minutes ago from The Beaches, Ontario

  @FreedomMobile Yes. Been a customer since 2013 and because I missed an appointment for a upgrade and new contract, no one is able to help me. It's sad.

• 
  ArgoFluffy/BigNish (@ArgoFluffy) reported 32 minutes ago from Toronto, Ontario

  @FreedomMobile is there any issues happening? I can’t send text, even over wifi.

• 
  sarahkbingler (@sarahkbingler) reported 35 minutes ago from Toronto, Ontario

  @npcforster @JulieMDPanneton I am @FreedomMobile customer. Not happy with this.

• 
  Marvin (@marvinandro) reported 38 minutes ago from Toronto, Ontario

  @freedomsupport It was back up around 10am. Looks like Down reports on the various sites show that most other areas are coming back up, too.

• 
  Cubby (@Cubby1412) reported 42 minutes ago from The Beaches, Ontario

  After being a loyal, paying customer at @FreedomMobile for 22 years I'm forced to change carriers. The poor customer service I've received today showed no loyalty. Who is the best? Bell, Fido or Telus? I'm actually unhappy with Freedom for the first time. #freedommoblie #freedom

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 44 minutes ago from The Beaches, Ontario

  There needs to be a self service way to pay off your device tab online because the customer service agents on the phone are annoying as hell. @FreedomMobile

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 58 minutes ago from Toronto, Ontario

  @ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.

• 
  Cubby (@Cubby1412) reported 58 minutes ago from The Beaches, Ontario

  I tried for the last time @FreedomMobile has no loyalty. A customer since 2012. Was actually told to sell my phone. No customer service. #freedomobile #nocustomerservice #loyality

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  cm (@Crackmacs) reported 9 minutes ago

  @Gayosaurus @FreedomMobile I had it (mrs) and it was so awful downtown it was unuseable and i switched providers. Cheap data is useless unless it works.

• 
  Adam (@curtisyiskey) reported 12 minutes ago

  @FreedomMobile Not to mention being hung up on 3 times by technical support trying to figure out why my brand new phone from them can't even send a picture or watch YouTube on data. 20GB of unusable data

• 
  AGA (@fatihce23) reported 13 minutes ago

  @FreedomMobile Never believe this terrible brand. You value them until you put signature and two weeks period passed. That is it. Keep away from freedom for peace of your mind. I have two lines and will be closing as soon as I get a chance..

• 
  Jordy "Best Bet" (@thesportsmanjc) reported 16 minutes ago

  Hey @FreedomMobile how’s about when u send someone a new SIM you include a tiny tidbit of info about NEEDING TO GO INTO A STORE TO ACTIVATE IT. Like WTF it’s 2020 #insane #bullshit

• 
  Esther (@Esther46370627) reported 18 minutes ago

  @freedomsupport Still trying to upgrade my phone and now calling 611 and 1-877-946-3184 will not connect at all. Online chat is useless!!! Do you want business or not? @FreedomMobile @freedomsupport Help would be nice!!!

• 
  borderlinelife (@hopeandpainn) reported 22 minutes ago

  And all #freedommobile can do is hang up within the first thirty seconds of the call.. all I said was hi.. I will show my mother ******* face in person and resolve this bs

• 
  Irshad Khan (@ImIrshadkhan) reported 22 minutes ago

  @FreedomMobile Hi My partners account has been top up incorrectly inspite of us telling freedom customer care not to do that. #shameonfreedom #pathetic #worstcustomerexperience

• 
  rae (@RenaeBatista) reported 24 minutes ago

  @freedomsupport yet again another issue somehow my 300$ payment got "lost" you guys we're supposed to call incase you couldn't find it and again no call recieved.

• 
  Brian Burrell ➐ (@brianburrell) reported 26 minutes ago

  @freedomsupport To be honest I respect the honesty of the worker. I believe you that stores aren’t permitted. I just want the issue to be addressed. I called every store in the GTA. Some stores obeyed the pre list and some didn’t.

• 
  AGA (@fatihce23) reported 28 minutes ago

  @FreedomMobile Do not believe this terrible brand.. Keep away from Freedom for peace of your mind. Just a friendly warning.