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Freedom Mobile

Freedom Mobile Outage Report in North York, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in North York, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in North York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 57% Internet (57%)
  • 31% Phone (31%)
  • 6% Total Blackout (6%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Live Outage Map Near North York, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough, and Woodbridge.

CityProblem TypeReport Time
Toronto Internet 9 days ago
Toronto Internet 18 days ago
Toronto Internet 21 days ago
Toronto Internet 22 days ago
Toronto Phone 26 days ago
Toronto Internet 27 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near North York, Ontario

Latest outage, problems and issue reports in North York and nearby locations:

  • GwapogiTalaga
    Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario

    I was a @koodo customer for a grand total of three days, before I realized that the company is a bad joke. I'm sticking with @FreedomMobile.

  • jhndryl
    John Daryl  (@jhndryl) reported from Toronto, Ontario

    @freedomsupport Thank you. Hopefully this gets to fix the issue.

  • HBchic_Jade
    Jan J (@HBchic_Jade) reported from Toronto, Ontario

    @FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks

  • DavidGilbertVO
    🎀David Gilbert Voice Over 🎀 #Easy24HourVoiceOver (@DavidGilbertVO) reported from Vaughan, Ontario

    .@FreedomMobile Worst. Customer. Service. Ever!!!

  • sarahkbingler
    sarahkbingler (@sarahkbingler) reported from Toronto, Ontario

    @npcforster @JulieMDPanneton I am @FreedomMobile customer. Not happy with this.

  • mary35047396
    mary (@mary35047396) reported from Toronto, Ontario

    @FreedomMobile you owe me $36.89 it's been 10 months and you still have not sent me a check and have never called me back or responded to my emails. Do not go with this company

  • ShuaebReza
    Shuaeb Reza Chaudhary (@ShuaebReza) reported from Henry Farm, Ontario

    @FreedomMobile And the worst thing is that you guys @FreedomMobile do rip your customers off big time with hidden charges, international calls being blocked from, customers getting ripped off for that! Dah!

  • andreammscott
    Call Me Scotty (@andreammscott) reported from Toronto, Ontario

    @freedomsupport Hi. I've been getting an 'error 38' message since 6:30pm on January 14 and unable to send texts. How do I fix this?

  • DelroyDyer89
    Delroy Dyer πŸ‡»πŸ‡¨πŸ‡¨πŸ‡¦ (@DelroyDyer89) reported from Toronto, Ontario

    @ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.

  • IFartOnHaterz
    ✨ π’¦π‘’π“ƒπ’Ύπ“€π“Žπ’Άβ€™ 𝒒 ✨ (@IFartOnHaterz) reported from Markham, Ontario

    It sucks not having data while having a low battery and being a customer of @FreedomMobile

  • donschacter
    Don Schacter (@donschacter) reported from Toronto, Ontario

    @FreedomMobile terrible & annoying commercial

  • Kuttysark
    Kutty MD (@Kuttysark) reported from Toronto, Ontario

    .@freedomsupport internet outage in South Etobicoke and waiting to speak with technical support coming up on 20 minutes. But not all freedom phones suffering outage.

  • USATAlexHSingh
    Alex H Singh (@USATAlexHSingh) reported from Toronto, Ontario

    @freedomsupport Anyone else still waiting for their Pre order for IPhone Pro Max 13? I am and I did my preorder on Sept 17 2021 and no one from Freedom knows anything. No one can help. So much for Freedom. Maybe it's a code for leaving your company

  • USATAlexHSingh
    Alex H Singh (@USATAlexHSingh) reported from Toronto, Ontario

    @FreedomMobile I preordered on September 17th, 2021. I got my email confirmation but that is it I have not gotten a tracking number oh, your customer support team knows nothing. And today is the official release date oh, did I make a mistake?

  • DelroyDyer89
    Delroy Dyer πŸ‡»πŸ‡¨πŸ‡¨πŸ‡¦ (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

  • njmckenzie
    ПΣЯM © (@njmckenzie) reported from Toronto, Ontario

    @freedomsupport What's going on guys? Can't call out, call in... Even your support number isn't working!

  • USATAlexHSingh
    Alex H Singh (@USATAlexHSingh) reported from Toronto, Ontario

    @freedomsupport That's funny. You literally in a private message said you could not help me and that you had no knowledge about the orders....

  • StutterLoudly
    Brian (Stuttering Loudly) (@StutterLoudly) reported from Toronto, Ontario

    .@FreedomMobile how can I make a complaint? Your employee at #CedarbraeMall is not wearing his mask.

  • krixthyan
    Cristian Arango (@krixthyan) reported from Toronto, Ontario

    Is @FreedomMobile the worst mobile company? Hint: Yes

  • bobsakomano
    azharο£Ώ (@bobsakomano) reported from Toronto, Ontario

    @freedomsupport been trying to reach live body for phone support since yesterday but keep getting message to call back within business hours when I’m calling DURING business hours … or were you closed yesterday at 3PM EST, 4PM EST & 6PM EST

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Gerryfarkas9
    Gerry farkas (@Gerryfarkas9) reported

    @freedomsupport One customer had bought a 40” tv that was 46” wide and I sold her a 55” tv that was 47.5” wide. When she protested I pointed out that there was an actual 1.5” width difference meaning.75” per side. I had brought out a measuring tape and had her eyeball.75”

  • stephen_rees
    Stephen Rees (@stephen_rees) reported

    .@freedomsupport I have No Service at Arbutus Ridge in Vancouver. Can you tell me when service will be restored?

  • Ian29206698Ian
    Ian (@Ian29206698Ian) reported

    @freedomsupport I try that I called and the manager was rude and not willing to help me out I'm beyond pissed at what you're company did

  • cydniechanel
    cyd ស៊ីដ (@cydniechanel) reported

    @FreedomMobile is the worst Canadian phone company. I came back to Canada with charges of $1250 for additional services I didn't ask for. I when I called to discuss the issues, all their employees have little to no answers, and their best offer was a $500 credit...

  • humbled369
    dave πŸ‡¨πŸ‡¦πŸ³οΈβ€πŸŒˆ (@humbled369) reported

    @freedomsupport I have replied to the emails stating I have arrangement with Freedom Mobile and that I will be paying them directly. Didn't matter. Email after email. Like holy **** Freedom Mobile. I thought you wanted the money you say I owe for a phone that stopped working

  • cydniechanel
    cyd ស៊ីដ (@cydniechanel) reported

    @FreedomMobile is the worst Canadian phone company. I came back to Canada with charges of $1250 for additional services I didn't ask for. when I called to discuss the issue, all their employees had little to no answers, and their best offer was a $500 credit...

  • humbled369
    dave πŸ‡¨πŸ‡¦πŸ³οΈβ€πŸŒˆ (@humbled369) reported

    @freedomsupport So I made my first payment, directly to Freedom Mobile last week. They told me they were willing to take my 20 dollar a month payment. My bill has gone down from 338 dollars to 188 dollars. Right on I thought. The lady I talked to was polite and respectful.

  • Shsyedj
    SyedSJ (@Shsyedj) reported

    @FreedomMobile extremely disappointed to note that my issue in Case ID#C71797258 is repeating every month since last 5 months. Feel sorry to point out that your customer team is not proactive in ensuring it is resolved for the rest of the promotion period. #poorcustomerservice

  • RobustRuben
    Wiz πŸ‡§πŸ‡ΌπŸ¦ˆ (@RobustRuben) reported

    @FreedomMobile Fix your connection issues, i cant even make one call ffs

  • cydniechanel
    cyd ស៊ីដ (@cydniechanel) reported

    @FreedomMobile I woke up to my phone suspended two days ago (which is confusing because I have auto-pay on and checked 2 days prior to ensure my account was at $0), so when I called again today to have the issue escalated, conveniently there are no managers available.