Freedom Mobile outages and service status in Thornhill, Ontario

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile generated 1 outage signal in the last 24 hours around Thornhill, including 1 direct report.
The most common problems reported in this area mention Internet and Phone.
The most recent signal from this area was received Apr 11, 5:01 PM EDT.

Internet (60%)
Phone (40%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Thornhill	Baseline
Apr 11, 5:00 AM EDT	0	0	0
Apr 11, 5:20 AM EDT	0	0	0
Apr 11, 5:40 AM EDT	0	0	0
Apr 11, 6:00 AM EDT	0	0	0
Apr 11, 6:20 AM EDT	0	0	0
Apr 11, 6:40 AM EDT	0	0	0
Apr 11, 7:00 AM EDT	0	0	0
Apr 11, 7:20 AM EDT	0	0	0
Apr 11, 7:40 AM EDT	0	0	0
Apr 11, 8:00 AM EDT	0	0	0
Apr 11, 8:20 AM EDT	0	0	0
Apr 11, 8:40 AM EDT	0	0	0
Apr 11, 9:00 AM EDT	0	0	0
Apr 11, 9:20 AM EDT	0	0	0
Apr 11, 9:40 AM EDT	0	0	0
Apr 11, 10:00 AM EDT	0	0	0
Apr 11, 10:20 AM EDT	0	0	0
Apr 11, 10:40 AM EDT	0	0	0
Apr 11, 11:00 AM EDT	0	0	0
Apr 11, 11:20 AM EDT	0	0	0
Apr 11, 11:40 AM EDT	0	0	0
Apr 11, 12:00 PM EDT	0	0	0
Apr 11, 12:20 PM EDT	0	0	0
Apr 11, 12:40 PM EDT	0	0	0
Apr 11, 1:00 PM EDT	0	0	0
Apr 11, 1:20 PM EDT	0	0	0
Apr 11, 1:40 PM EDT	0	0	0
Apr 11, 2:00 PM EDT	0	0	0
Apr 11, 2:20 PM EDT	0	0	0
Apr 11, 2:40 PM EDT	0	0	0
Apr 11, 3:00 PM EDT	0	0	0
Apr 11, 3:20 PM EDT	0	0	0
Apr 11, 3:40 PM EDT	0	0	0
Apr 11, 4:00 PM EDT	0	0	0
Apr 11, 4:20 PM EDT	0	0	0
Apr 11, 4:40 PM EDT	0	0	0
Apr 11, 5:00 PM EDT	0	0	0
Apr 11, 5:20 PM EDT	0	0	0
Apr 11, 5:40 PM EDT	0	0	0
Apr 11, 6:00 PM EDT	0	0	0
Apr 11, 6:20 PM EDT	0	0	0
Apr 11, 6:40 PM EDT	0	0	0
Apr 11, 7:00 PM EDT	0	0	0
Apr 11, 7:20 PM EDT	0	0	0
Apr 11, 7:40 PM EDT	0	0	0
Apr 11, 8:00 PM EDT	0	0	0
Apr 11, 8:20 PM EDT	0	0	0
Apr 11, 8:40 PM EDT	0	0	0
Apr 11, 9:00 PM EDT	0	0	0
Apr 11, 9:20 PM EDT	0	0	0
Apr 11, 9:40 PM EDT	0	0	0
Apr 11, 10:00 PM EDT	0	0	0
Apr 11, 10:20 PM EDT	0	0	0
Apr 11, 10:40 PM EDT	0	0	0
Apr 11, 11:00 PM EDT	0	0	0
Apr 11, 11:20 PM EDT	0	0	0
Apr 11, 11:40 PM EDT	0	0	0
Apr 12, 12:00 AM EDT	0	0	0
Apr 12, 12:20 AM EDT	0	0	0
Apr 12, 12:40 AM EDT	0	0	0
Apr 12, 1:00 AM EDT	0	0	0
Apr 12, 1:20 AM EDT	0	0	0
Apr 12, 1:40 AM EDT	0	0	0
Apr 12, 2:00 AM EDT	0	0	0
Apr 12, 2:20 AM EDT	0	0	0
Apr 12, 2:40 AM EDT	0	0	0
Apr 12, 3:00 AM EDT	0	0	0
Apr 12, 3:20 AM EDT	0	0	0
Apr 12, 3:40 AM EDT	0	0	0
Apr 12, 4:00 AM EDT	0	0	0
Apr 12, 4:20 AM EDT	0	0	0
Apr 12, 4:40 AM EDT	0	0	0
Apr 12, 5:00 AM EDT	0	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thornhill, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough, and Woodbridge.

City	Problem Type	Report Time
Toronto	Phone	12 hours ago
Toronto	Phone	5 days ago
Toronto	Internet	18 days ago
Toronto	Internet	27 days ago
Toronto	Internet	30 days ago
Toronto	Internet	1 month ago

Nearby cities with recent reports

Toronto

2 recent signals

12 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

Erica Ehm (@EricaEhm) reported 2 minutes ago from Toronto, Ontario
Then @FreedomMobile DMed me. They offered an IPhone XR for zero down. $10 a month for 2 years for the phone and $55 a month for the Promo Freedom plan which is 6GB plus 4B at no additional charge. That promo is locked in for 2 years. They lose $550 on the phone.
Jan J (@HBchic_Jade) reported 4 minutes ago from Toronto, Ontario
@FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks
Terri Dorrington (@Beautylicious82) reported 4 minutes ago from Toronto, Ontario
@VicD31 @freedomsupport @FreedomMobile So not impressed with their service for the first time since i’ve joined over a decade ago
🎤David Gilbert Voice Over 🎤 #Easy24HourVoiceOver (@DavidGilbertVO) reported 6 minutes ago from Vaughan, Ontario
.@FreedomMobile Worst. Customer. Service. Ever!!!
Renan Ledoux (@renanledoux) reported 14 minutes ago from Toronto, Ontario
@FreedomMobile I’m uber driver and I couldnt work this morning because of the internet issues, I rely on that to be able to make money. #notcoolfreedom
Mike Bates (@joemayo17) reported 15 minutes ago from Toronto, Ontario
@freedomsupport I haven’t been able to login to my account all day. What’s going on?
Alex H Singh (@USATAlexHSingh) reported 22 minutes ago from Toronto, Ontario
@freedomsupport That's funny. You literally in a private message said you could not help me and that you had no knowledge about the orders....
Vince J Ciarlo (@prguy1968) reported 31 minutes ago from Toronto, Ontario
@FreedomMobile your customer service and policy sucks!
007 ⚛️ (@InevitableStan) reported 33 minutes ago from Toronto, Ontario
I don't have @FreedomMobile , but some people I know do and they're having issues with trying to make calls. They just fail.
SungManitu/2020 (@sungmanitu2020) reported 34 minutes ago from Toronto, Ontario
@freedomsupport I'm so fed up with your lack of service I will most likely switch my cellular phone needs elsewhere in 2021 ! I have had this conversation with you too many times before with no resolve to the situation of poor connection etc. I'm not going to waste anymore time.
Terri Dorrington (@Beautylicious82) reported 39 minutes ago from Toronto, Ontario
@VicD31 @FreedomMobile unfortunately muscles are not going to help with this situation but possibly a great lawyer.
Alex H Singh (@USATAlexHSingh) reported 43 minutes ago from Toronto, Ontario
@freedomsupport Anyone else still waiting for their Pre order for IPhone Pro Max 13? I am and I did my preorder on Sept 17 2021 and no one from Freedom knows anything. No one can help. So much for Freedom. Maybe it's a code for leaving your company
Michelle Williamson (@MichCWilliamson) reported 45 minutes ago from Toronto, Ontario
@EricaEhm @FreedomMobile Good choice! We switched our teen to @FreedomMobile a few months ago and no issues with service. I’m following as soon as I can get out of my Bell contract. 😕
Freedom Customer (@CustomerFreedom) reported 46 minutes ago from Toronto, Ontario
@ElleSriracha @FreedomMobile Had some amazing customer service phone reps at freedom mobile. Very good reps, but their system is completely off. Been over 60 days and can’t get refund that freedom overcharged me by $500+
Erik (@angrybearTO) reported 49 minutes ago from Toronto, Ontario
@happypants41 @mickymv @FreedomMobile I have an IPhone 11 Max Pro but thanks for the tip on Androids. Still no response or update from Freedom. Again bad start for a customer who’s 3 days new
dom dom (@domixiqueee) reported 50 minutes ago from Toronto, Ontario
@FreedomMobile is there an service outage because my call are getting dropped
Dominic Persaud (@DominicPersaud) reported 51 minutes ago from Toronto, Ontario
@FreedomMobile I have been a loyal customer ever since the company was Wind mobile and still trust and adore the company since it has the best rates out there... please rectify this problem by tomorrow at least!
Andrew Dignum (@TheDiggyShow) reported 52 minutes ago from Toronto, Ontario
Still seeing H+. Called you at 611, got a tech who told me to restart my phone and reset my network. Did both. Didn't work. Back in hold. Not even a peep from you. @freedomsupport @FreedomMobile #FRUSTRATION #ghosting
Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 56 minutes ago from The Beaches, Ontario
There needs to be a self service way to pay off your device tab online because the customer service agents on the phone are annoying as hell. @FreedomMobile
Kutty MD (@Kuttysark) reported 57 minutes ago from Toronto, Ontario
.@freedomsupport internet outage in South Etobicoke and waiting to speak with technical support coming up on 20 minutes. But not all freedom phones suffering outage.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

Tristan Carpio (@TrisCarpio) reported 4 minutes ago
@FreedomMobile hello having trouble activating an esim. Can you assist
mistassixbulletsappears (@orobichan420) reported 4 minutes ago
@FreedomMobile DO SOMETHING ABOUT YOUR INTERNET SERVICE OUTAGE
Tristan Carpio (@TrisCarpio) reported 8 minutes ago
@FreedomMobile hello having trouble activating an esim. Can you assist
Vamshi Krishna Kothakonda ✨ (@reachme_vamshi) reported 11 minutes ago
@FreedomMobile I’ve been a loyal customer for 2.5 years, and lately the monthly plan has become tough to manage. Others R offering better prices with similar data & intl minutes. I’d genuinely prefer to stay, but I need help to make my plan more affordable. can do to help me stay with freedom?
manjunath anand (@ManjunathAnand) reported 15 minutes ago
@FreedomMobile - impossible to reach on phone, WhatsApp and chat. Disconnected my line with no explaination and waiting for more than 2 hours with someone else’s phone. I don’t know how think someone can reach the support line using others phone for two hours.
CONSTANTINE VALDOR (@kami_007x) reported 15 minutes ago
@FreedomMobile has the wordt home wifi network in Canada. absolutely useless. Just give the company to @Bell or @Rogers
Jen Whyte (@cheesebroad) reported 18 minutes ago
@FreedomMobile This is the worst mobile company I have ever used. No guaranteed cell phone use anywhere. I cannot function like this for work.
RJM123 (@R0J0MI123) reported 18 minutes ago from Shep's Subdivision, Ontario
@FreedomMobile I made no changes, and my bill just went up 25%. Tried calling, texting, online chat, and Whatsapp. Nobody answers at any of these options. How do I get help with my account?
Chris (@Silverxx27) reported 19 minutes ago
@FreedomMobile Get your internet services working constantly down for long periods wont be sticking with you guys this is a joke since videotron buy freedom hello big boy companies again
Randy Mikla (@RandyMikla) reported 20 minutes ago
@FreedomMobile Support sucks. I’ve spent 3 days and 9 hours on hold or with people who’s first language isn’t English. Trying to resolve a problem with the TV service. On day 4 now and on hold.