Freedom Mobile outages and service status in Thornhill, Ontario

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Freedom Mobile generated 0 outage signals in the last 24 hours around Thornhill, including 0 direct reports.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 8, 1:20 PM EDT	0	0
Apr 8, 1:40 PM EDT	0	0
Apr 8, 2:00 PM EDT	0	0
Apr 8, 2:20 PM EDT	0	0
Apr 8, 2:40 PM EDT	0	0
Apr 8, 3:00 PM EDT	0	0
Apr 8, 3:20 PM EDT	0	0
Apr 8, 3:40 PM EDT	0	0
Apr 8, 4:00 PM EDT	0	0
Apr 8, 4:20 PM EDT	0	0
Apr 8, 4:40 PM EDT	0	0
Apr 8, 5:00 PM EDT	0	0
Apr 8, 5:20 PM EDT	0	0
Apr 8, 5:40 PM EDT	0	0
Apr 8, 6:00 PM EDT	0	0
Apr 8, 6:20 PM EDT	0	0
Apr 8, 6:40 PM EDT	0	0
Apr 8, 7:00 PM EDT	0	0
Apr 8, 7:20 PM EDT	0	0
Apr 8, 7:40 PM EDT	0	0
Apr 8, 8:00 PM EDT	0	0
Apr 8, 8:20 PM EDT	0	0
Apr 8, 8:40 PM EDT	0	0
Apr 8, 9:00 PM EDT	0	0
Apr 8, 9:20 PM EDT	0	0
Apr 8, 9:40 PM EDT	0	0
Apr 8, 10:00 PM EDT	0	0
Apr 8, 10:20 PM EDT	0	0
Apr 8, 10:40 PM EDT	0	0
Apr 8, 11:00 PM EDT	0	0
Apr 8, 11:20 PM EDT	0	0
Apr 8, 11:40 PM EDT	0	0
Apr 9, 12:00 AM EDT	0	0
Apr 9, 12:20 AM EDT	0	0
Apr 9, 12:40 AM EDT	0	0
Apr 9, 1:00 AM EDT	0	0
Apr 9, 1:20 AM EDT	0	0
Apr 9, 1:40 AM EDT	0	0
Apr 9, 2:00 AM EDT	0	0
Apr 9, 2:20 AM EDT	0	0
Apr 9, 2:40 AM EDT	0	0
Apr 9, 3:00 AM EDT	0	0
Apr 9, 3:20 AM EDT	0	0
Apr 9, 3:40 AM EDT	0	0
Apr 9, 4:00 AM EDT	0	0
Apr 9, 4:20 AM EDT	0	0
Apr 9, 4:40 AM EDT	0	0
Apr 9, 5:00 AM EDT	0	0
Apr 9, 5:20 AM EDT	0	0
Apr 9, 5:40 AM EDT	0	0
Apr 9, 6:00 AM EDT	0	0
Apr 9, 6:20 AM EDT	0	0
Apr 9, 6:40 AM EDT	0	0
Apr 9, 7:00 AM EDT	0	0
Apr 9, 7:20 AM EDT	0	0
Apr 9, 7:40 AM EDT	0	0
Apr 9, 8:00 AM EDT	0	0
Apr 9, 8:20 AM EDT	0	0
Apr 9, 8:40 AM EDT	0	0
Apr 9, 9:00 AM EDT	0	0
Apr 9, 9:20 AM EDT	0	0
Apr 9, 9:40 AM EDT	0	0
Apr 9, 10:00 AM EDT	0	0
Apr 9, 10:20 AM EDT	0	0
Apr 9, 10:40 AM EDT	0	0
Apr 9, 11:00 AM EDT	0	0
Apr 9, 11:20 AM EDT	0	0
Apr 9, 11:40 AM EDT	0	0
Apr 9, 12:00 PM EDT	0	0
Apr 9, 12:20 PM EDT	0	0
Apr 9, 12:40 PM EDT	0	0
Apr 9, 1:00 PM EDT	0	0
Apr 9, 1:20 PM EDT	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thornhill, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough, and Woodbridge.

City	Problem Type	Report Time
Toronto	Phone	2 days ago
Toronto	Internet	15 days ago
Toronto	Internet	24 days ago
Toronto	Internet	27 days ago
Toronto	Internet	29 days ago
Toronto	Phone	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

chip (@chippy_nonstop) reported 5 minutes ago from Toronto, Ontario
. @FreedomMobile HAS WORST CUSTOMER SERVICE EVER I CANNOT BE BOTHERED ANYMORE
Haleigh Ní Mhacháin (@HalsyBear) reported 11 minutes ago from Toronto, Ontario
@freedomsupport Hi, I sent a direct message about my service not being renewed this month even though my auto pay top up was complete - can you please check your messages 😀
Kutty MD (@Kuttysark) reported 16 minutes ago from Toronto, Ontario
.@freedomsupport internet outage in South Etobicoke and waiting to speak with technical support coming up on 20 minutes. But not all freedom phones suffering outage.
Willem de Ruijter (@Willem_Michael) reported 17 minutes ago from Toronto, Ontario
I spent my #snowday speaking with @TELUSsupport service reps. In December 2017 @TELUS and other major Cell companies matched the @FreedomMobile #10GB plans. 14 months pass they raise the fee $10. The price we pay for #Cellphone service in #Canada is ridiculous. @CRTCeng
John Daryl  (@jhndryl) reported 21 minutes ago from Toronto, Ontario
@freedomsupport Thank you. Hopefully this gets to fix the issue.
SungManitu/2020 (@sungmanitu2020) reported 21 minutes ago from The Beaches, Ontario
@freedomsupport I feel I pay what is satisfactory for service but it maybe an issue I need to address with my LG phone manufacturer !
Cubby (@Cubby1412) reported 25 minutes ago from The Beaches, Ontario
@FreedomMobile Yes. Been a customer since 2013 and because I missed an appointment for a upgrade and new contract, no one is able to help me. It's sad.
Jan J (@HBchic_Jade) reported 29 minutes ago from Toronto, Ontario
@FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks
Taige Smith (@BarackOTrauma) reported 30 minutes ago from Toronto, Ontario
@FreedomMobile so how do you guys compensate for this bullshit, this is the second time in a month I’m stuck without service , you guys need to start giving back because you guys are real quick to take.
Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 30 minutes ago from The Beaches, Ontario
There needs to be a self service way to pay off your device tab online because the customer service agents on the phone are annoying as hell. @FreedomMobile
FabSab44 (@Sab44Fab) reported 32 minutes ago from Toronto, Ontario
HEY I HAVE BETTER SIGNAL IN THE SUBWAY THEN I DO IN MY HOUSE #FREEDOMMOBILE actually I have wifi at home anyway so it's not a problem at all
Andrew Dignum (@TheDiggyShow) reported 40 minutes ago from Toronto, Ontario
Still seeing H+. Called you at 611, got a tech who told me to restart my phone and reset my network. Did both. Didn't work. Back in hold. Not even a peep from you. @freedomsupport @FreedomMobile #FRUSTRATION #ghosting
Hayme Torres (@JaymeeTorres) reported 41 minutes ago from Toronto, Ontario
@freedomsupport hi good afternoon.. i just wanna know what could possibly happen if i paid my bill triple or quadruple times because it shows on the app that payment doesnt work but it charges on my bank account...
ana (@_ana__lynn) reported 45 minutes ago from Toronto, Ontario
@FreedomMobile @freedomsupport I have had almost non-existent service over the last 2 weeks. It's intermittent, unpredictable & unacceptable. Please update customers on how you are going to resolve.
Virve Aljas (@VirveAljas) reported 48 minutes ago from Toronto, Ontario
@freedomsupport Get a hold of you? That's a very innovative solution. They've already wasted valuable time trying to deal with your customer service. A name, a direct contact would be fantastic.
mary (@mary35047396) reported 50 minutes ago from Toronto, Ontario
@FreedomMobile you owe me $36.89 it's been 10 months and you still have not sent me a check and have never called me back or responded to my emails. Do not go with this company
Terri Dorrington (@Beautylicious82) reported 54 minutes ago from Toronto, Ontario
@VicD31 @FreedomMobile unfortunately muscles are not going to help with this situation but possibly a great lawyer.
Marianthe Mesbouris (@TechWithRed) reported 55 minutes ago from Toronto, Ontario
@FreedomMobile - need someone to contact me regarding an account! Your representatives two days in a row cannot help!
Erik (@angrybearTO) reported 56 minutes ago from Toronto, Ontario
@happypants41 @mickymv @FreedomMobile I have an IPhone 11 Max Pro but thanks for the tip on Androids. Still no response or update from Freedom. Again bad start for a customer who’s 3 days new
007 ⚛️ (@InevitableStan) reported 60 minutes ago from Toronto, Ontario
I don't have @FreedomMobile , but some people I know do and they're having issues with trying to make calls. They just fail.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

Nick G (@Nick_Galo) reported 2 minutes ago
@FreedomMobile Internet is down in Toronto east
Tekin Ozkurt (@TekinOzkur15081) reported 2 minutes ago
@FreedomMobile Ok I pay more as a exsisting customer
norvan man (@luptyd) reported 4 minutes ago
@FreedomMobile It's now been a week of constant daily outages and your customer service has done nothing to resolve the issues I am experiencing. I am having to use my mobile as a hotspot because you can't deliver service. Whatever changes you have made lately have failed miserably.
Javi Medina (@javiermedina15) reported 6 minutes ago
@FreedomMobile I’m trying to contact you via WhatsApp, web, an call 611. The chat never transfer my message to the agent and stays on hold forever. I need to cancel my account
Allen (@RealAllenTV) reported 6 minutes ago
@FreedomMobile I been waiting 4 hours for support and no one has gotten back to me. This is insane
(adam) (@ONRADAM) reported 7 minutes ago
@FreedomMobile Never ever again
Testezlaf (@testezlaf) reported 7 minutes ago
@4v5ttjj7vy @FreedomMobile Its all over reddit, internet is trash, and no customer support or any word from Freedom, unacceptable service!
norvan man (@luptyd) reported 8 minutes ago
@FreedomMobile It's now been a week of constant daily outages and your customer service has done nothing to resolve the issues I am experiencing. I am having to use my mobile as a hotspot because you can't deliver service. Whatever changes you have made lately have failed miserably.
norvan man (@luptyd) reported 9 minutes ago
@FreedomMobile It's now been a week of constant daily outages and your customer service has done nothing to resolve the issues I am experiencing. I am having to use my mobile as a hotspot because you can't deliver service. Whatever changes you have made lately have failed miserably.
Sharayah Palmer (@SharayahPalmer) reported 15 minutes ago
@FreedomMobile How about you guys figure out how to make it so people don’t wait on hold for an hour to see why their internet isn’t working… I say this as I actively sit on hold. Terrible customer service