Freedom Mobile outages and service status in Thornhill, Ontario

Problems in the last 24 hours in Thornhill, Ontario

Freedom Mobile signals over the past 24 hours, with local activity from Thornhill, Ontario and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Live Outage Map Near Thornhill, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto.

City	Problem Type	Report Time
Toronto	Internet	8 days ago
Toronto	Internet	2 months ago
Toronto	Internet	2 months ago
Toronto	Internet	2 months ago
Toronto	Phone	3 months ago
Scarborough	Phone	3 months ago

Community Discussion

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Freedom Mobile Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

• 
  Vince J Ciarlo (@prguy1968) reported 4 minutes ago from Toronto, Ontario

  @FreedomMobile your customer service and policy sucks!

• 
  Alex H Singh (@USATAlexHSingh) reported 5 minutes ago from Toronto, Ontario

  @freedomsupport Anyone else still waiting for their Pre order for IPhone Pro Max 13? I am and I did my preorder on Sept 17 2021 and no one from Freedom knows anything. No one can help. So much for Freedom. Maybe it's a code for leaving your company

• 
  mary (@mary35047396) reported 6 minutes ago from Toronto, Ontario

  @FreedomMobile you owe me $36.89 it's been 10 months and you still have not sent me a check and have never called me back or responded to my emails. Do not go with this company

• 
  Cubby (@Cubby1412) reported 7 minutes ago from The Beaches, Ontario

  After being a loyal, paying customer at @FreedomMobile for 22 years I'm forced to change carriers. The poor customer service I've received today showed no loyalty. Who is the best? Bell, Fido or Telus? I'm actually unhappy with Freedom for the first time. #freedommoblie #freedom

• 
  SungManitu/2020 (@sungmanitu2020) reported 10 minutes ago from Toronto, Ontario

  @freedomsupport Again & again I have tweeted about your total lack of service & I just paid my bill early ! I will DM my **** you soon !

• 
  Haleigh Ní Mhacháin (@HalsyBear) reported 17 minutes ago from Toronto, Ontario

  @freedomsupport Hi, I sent a direct message about my service not being renewed this month even though my auto pay top up was complete - can you please check your messages 😀

• 
  Willem de Ruijter (@Willem_Michael) reported 27 minutes ago from Toronto, Ontario

  I spent my #snowday speaking with @TELUSsupport service reps. In December 2017 @TELUS and other major Cell companies matched the @FreedomMobile #10GB plans. 14 months pass they raise the fee $10. The price we pay for #Cellphone service in #Canada is ridiculous. @CRTCeng

• 
  Terri Dorrington (@Beautylicious82) reported 29 minutes ago from Toronto, Ontario

  @VicD31 @FreedomMobile I was an extremely happy customer up until today.

• 
  Cubby (@Cubby1412) reported 31 minutes ago from The Beaches, Ontario

  I tried for the last time @FreedomMobile has no loyalty. A customer since 2012. Was actually told to sell my phone. No customer service. #freedomobile #nocustomerservice #loyality

• 
  Brian (Stuttering Loudly) (@StutterLoudly) reported 33 minutes ago from Toronto, Ontario

  .@FreedomMobile how can I make a complaint? Your employee at #CedarbraeMall is not wearing his mask.

• 
  kat (@katlikethief) reported 34 minutes ago from Toronto, Ontario

  @freedomsupport Okay, but so help me god if it’s the same “we’re working on fulfilling pre-orders” response I’ve been getting for weeks...

• 
  Mike Whelan (@whelanmj) reported 35 minutes ago from Toronto, Ontario

  @freedomsupport Asked CS for instructions to access/activate my voicemail. They responded by giving me something completely different. Then asked for my email address/pin. Then they asked how they could help me. Told them again I was trying to activate voicemail!

• 
  Terri Dorrington (@Beautylicious82) reported 37 minutes ago from Toronto, Ontario

  If your a @freedomsupport @FreedomMobile Prepaid monthly customer whatever you do. . . DO NOT JOIN A MONTHLY PLAN!!!!! I can’t believe I now have two issues with this company after trying to migrate to a monthly bill. F’D UP! Never make deals on friday the 13th! Never Do MONTHLY

• 
  Simone RC 🇺🇸🇨🇦💜 (@Simone_RC67) reported 38 minutes ago from Toronto, Ontario

  @AMV86941518 @FreedomMobile @TELUS You should switch...been with @freedomsupport for 7+ years and I am so happy. Was with the other 3 early on when moved from Chicago, kept my US cell at the same time cuz they were horrible. As soon as Freedom came to town, I switched!

• 
  ✨ 𝒦𝑒𝓃𝒾𝓀𝓎𝒶’ 𝒢 ✨ (@IFartOnHaterz) reported 38 minutes ago from Markham, Ontario

  It sucks not having data while having a low battery and being a customer of @FreedomMobile

• 
  Shohan Chowdhury (@ShohanSoham) reported 42 minutes ago from Toronto, Ontario

  Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind

• 
  SungManitu/2020 (@sungmanitu2020) reported 44 minutes ago from The Beaches, Ontario

  @freedomsupport I feel I pay what is satisfactory for service but it maybe an issue I need to address with my LG phone manufacturer !

• 
  007 ⚛️ (@InevitableStan) reported 48 minutes ago from Toronto, Ontario

  I don't have @FreedomMobile , but some people I know do and they're having issues with trying to make calls. They just fail.

• 
  Brian B (@brianyyz) reported 50 minutes ago from The Junction, Ontario

  Have to say the implementation of cell service underground on the @TTChelps is the worst of any system I have ridden globally. Not an selling point overall @FreedomMobile #ttc #mobile #transitTO

• 
  John Daryl (@jhndryl) reported 59 minutes ago from Toronto, Ontario

  @freedomsupport hey! I need help availing the cellular data plan for my apple watch. Send me a dm please! Thanks

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jack (@jbn_jack) reported 48 seconds ago

  @FreedomMobile Wow , my wife cannot even receive phone calls and all Freedom will do is a $10 month discount . Works perfect in Edmonton , but #Camrose it sucks . More Customers , lack of infrastructure = terrible service #FreedomMobile

• 
  James Robb (@jameser78) reported 5 minutes ago

  @FreedomMobile How do I contact support without it being an AI chat bot or requiring a 4 digit pin that I've never been given???

• 
  Eve (@Eve62617669) reported 10 minutes ago

  @FreedomMobile you suck and because I get no help 15 min to receive verification code I am going to Lose everything

• 
  Stephanie the alchemist (@Stephdalchemist) reported 11 minutes ago

  Usually you guys are the worst service providers in Canada. But in the 6 years I’ve used y’all I’ve never had this much issues. Why is my reception off since yesterday freedom? @FreedomMobile It’s 6:37 a.m on a Saturday & I’m up because of you guys. What’s up?

• 
  Jasmine Kaur G (@jgarcha) reported 12 minutes ago

  Well. @Rogers Shaw, whoever they are doesn’t seem to keen on fighting to keep a 20+ year customer so let’s play the what do people got to offer game? Internet, TV, Home Phone. DM me your best plans @TELUS @FreedomMobile and whoever else.

• 
  J.S. Karma (@EtInferius) reported 13 minutes ago

  @DAKKADAKKA1 @FreedomMobile mobile did the same and i was getting charged every week almost for my bill i had already paid. They even sent me a text on feb 26th last year saying my bill wont be deducted from my account till march 11th cuz that was when it was due. THE VERY NEXT DAY they tried taking the money. I got a text saying the money did not go thru. Im like "What ********?!" I could sue, my bank has all my records even insufficient account tries from anyone when im broke. I talked to my bank after another incidient that was really ****** up. I had to GET A NEW CARD entirely. And i didnt even have auto pay on! They just went and tries to take it cuz the card was saved as a payment option. Scammy scammy scammy

• 
  sarah (@yeehawsarahh) reported 16 minutes ago

  @FreedomMobile i dislike your phone company and your customer service very much. it’s really terrible how you steal money from customers and then when they call/live chat support numerous times, i don’t get respected or helped and the manager even spells my name wrong

• 
  Mel🇨🇦 (@LoveJeter02) reported 17 minutes ago

  @FreedomMobile what is going on with your network? One week Bell customers can't get calls through and today my Dad's phone didn't work all afternoon. Not good!!

• 
  RJM123 (@R0J0MI123) reported 19 minutes ago from Shep's Subdivision, Ontario

  @FreedomMobile I made no changes, and my bill just went up 25%. Tried calling, texting, online chat, and Whatsapp. Nobody answers at any of these options. How do I get help with my account?

• 
  Gamer Graham (@GTM618) reported 24 minutes ago

  @Davidbr14133727 @FreedomMobile Lol. Dont need their internet service to get a phone lol