Freedom Mobile outages and service status in Thornhill, Ontario

No problems detected

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Freedom Mobile generated 0 outage signals in the last 24 hours around Thornhill, including 0 direct reports.
The most common problems reported in this area mention Phone, Internet, and Wi-fi.
The most recent signal from this area was received May 23, 4:39 PM EDT.

Phone (50%)
Internet (25%)
Wi-fi (25%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 24, 4:40 AM EDT	0	0
May 24, 5:00 AM EDT	0	0
May 24, 5:20 AM EDT	0	0
May 24, 5:40 AM EDT	0	0
May 24, 6:00 AM EDT	0	0
May 24, 6:20 AM EDT	0	0
May 24, 6:40 AM EDT	0	0
May 24, 7:00 AM EDT	0	0
May 24, 7:20 AM EDT	0	0
May 24, 7:40 AM EDT	0	0
May 24, 8:00 AM EDT	0	0
May 24, 8:20 AM EDT	0	0
May 24, 8:40 AM EDT	0	0
May 24, 9:00 AM EDT	0	0
May 24, 9:20 AM EDT	0	0
May 24, 9:40 AM EDT	0	0
May 24, 10:00 AM EDT	0	0
May 24, 10:20 AM EDT	0	0
May 24, 10:40 AM EDT	0	0
May 24, 11:00 AM EDT	0	0
May 24, 11:20 AM EDT	0	0
May 24, 11:40 AM EDT	0	0
May 24, 12:00 PM EDT	0	0
May 24, 12:20 PM EDT	0	0
May 24, 12:40 PM EDT	0	0
May 24, 1:00 PM EDT	0	0
May 24, 1:20 PM EDT	0	0
May 24, 1:40 PM EDT	0	0
May 24, 2:00 PM EDT	0	0
May 24, 2:20 PM EDT	0	0
May 24, 2:40 PM EDT	0	0
May 24, 3:00 PM EDT	0	0
May 24, 3:20 PM EDT	0	0
May 24, 3:40 PM EDT	0	0
May 24, 4:00 PM EDT	0	0
May 24, 4:20 PM EDT	0	0
May 24, 4:40 PM EDT	0	0
May 24, 5:00 PM EDT	0	0
May 24, 5:20 PM EDT	0	0
May 24, 5:40 PM EDT	0	0
May 24, 6:00 PM EDT	0	0
May 24, 6:20 PM EDT	0	0
May 24, 6:40 PM EDT	0	0
May 24, 7:00 PM EDT	0	0
May 24, 7:20 PM EDT	0	0
May 24, 7:40 PM EDT	0	0
May 24, 8:00 PM EDT	0	0
May 24, 8:20 PM EDT	0	0
May 24, 8:40 PM EDT	0	0
May 24, 9:00 PM EDT	0	0
May 24, 9:20 PM EDT	0	0
May 24, 9:40 PM EDT	0	0
May 24, 10:00 PM EDT	0	0
May 24, 10:20 PM EDT	0	0
May 24, 10:40 PM EDT	0	0
May 24, 11:00 PM EDT	0	0
May 24, 11:20 PM EDT	0	0
May 24, 11:40 PM EDT	0	0
May 25, 12:00 AM EDT	0	0
May 25, 12:20 AM EDT	0	0
May 25, 12:40 AM EDT	0	0
May 25, 1:00 AM EDT	0	0
May 25, 1:20 AM EDT	0	0
May 25, 1:40 AM EDT	0	0
May 25, 2:00 AM EDT	0	0
May 25, 2:20 AM EDT	0	0
May 25, 2:40 AM EDT	0	0
May 25, 3:00 AM EDT	0	0
May 25, 3:20 AM EDT	0	0
May 25, 3:40 AM EDT	0	0
May 25, 4:00 AM EDT	0	0
May 25, 4:20 AM EDT	0	0
May 25, 4:40 AM EDT	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thornhill, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto.

City	Problem Type	Report Time
Toronto	Phone	2 days ago
Toronto	Phone	2 days ago
Toronto	Internet	10 days ago
Toronto	Wi-fi	20 days ago
Toronto	Phone	1 month ago
Toronto	Internet	1 month ago

Nearby cities with recent reports

Toronto

2 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

Duane Grady (@Renoversity) reported 2 minutes ago from Toronto, Ontario
@Rogers Everyone should drop Roger's (and Bell for that matter) and RUN to the nearest @FreedomMobile store. Rogers bragging about these absurd prices is really bad comedy. I left Roger's after renewing for three years. I had to buy my way out. It was WELL WORTH IT. #FreedomMobile
Terri Dorrington (@Beautylicious82) reported 3 minutes ago from Toronto, Ontario
@freedomsupport I need support please check your inbox
Pedro Marques (@MetroManTO) reported 7 minutes ago from Toronto, Ontario
@FreedomMobile I’ve had a 5G capable iPhone for over a month now and still no idea of when Freedom will provide the service. Should I just go back to @Bell? Please don’t send me a link to an old page on your site that’s been promising 5G for years. Give your customers a date.
Wayne Rodrigues (@WayneRodriguez) reported 8 minutes ago from Toronto, Ontario
@freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.
Cubby (@Cubby1412) reported 9 minutes ago from The Beaches, Ontario
After being a loyal, paying customer at @FreedomMobile for 22 years I'm forced to change carriers. The poor customer service I've received today showed no loyalty. Who is the best? Bell, Fido or Telus? I'm actually unhappy with Freedom for the first time. #freedommoblie #freedom
SungManitu/2020 (@sungmanitu2020) reported 10 minutes ago from Toronto, Ontario
@freedomsupport Again & again I have tweeted about your total lack of service & I just paid my bill early ! I will DM my **** you soon !
Dominica Larkin (@DominicaLarkin) reported 15 minutes ago from Toronto, Ontario
@FreedomMobile I got an offer to upgrade to the SE but I have to go to a store to order it - during a pandemic!!!! Ridiculous 🤬 the only store near me shows that it is open but they aren’t picking up the phone. Your “offer” to upgrade expires on Friday - please help!!!
ПΣЯM © (@njmckenzie) reported 15 minutes ago from Toronto, Ontario
@freedomsupport What's going on guys? Can't call out, call in... Even your support number isn't working!
Virve Aljas (@VirveAljas) reported 15 minutes ago from Toronto, Ontario
@freedomsupport Get a hold of you? That's a very innovative solution. They've already wasted valuable time trying to deal with your customer service. A name, a direct contact would be fantastic.
ana (@_ana__lynn) reported 17 minutes ago from Toronto, Ontario
@FreedomMobile @freedomsupport I have had almost non-existent service over the last 2 weeks. It's intermittent, unpredictable & unacceptable. Please update customers on how you are going to resolve.
Terri Dorrington (@Beautylicious82) reported 18 minutes ago from Toronto, Ontario
@VicD31 @FreedomMobile unfortunately muscles are not going to help with this situation but possibly a great lawyer.
ArgoFluffy/BigNish (@ArgoFluffy) reported 23 minutes ago from Toronto, Ontario
@FreedomMobile is there any issues happening? I can’t send text, even over wifi.
Virve Aljas (@VirveAljas) reported 25 minutes ago from Toronto, Ontario
Hi, @FreedomMobile. A friend's son died of cancer. You might imagine that negotiating your high fees to cancel their son's plan and return the phone is the last thing they need on top of their grief. Anything you can do to show some basic humanity and compassion?
Mike Whelan (@whelanmj) reported 27 minutes ago from Toronto, Ontario
@freedomsupport You're apologizing that I feel this way, but not for making me feel this way! I've sent almost a dozen DM's, but continued to get the runaround! Paying for a service that I can't use!
Erica Ehm (@EricaEhm) reported 28 minutes ago from Toronto, Ontario
@MichCWilliamson @FreedomMobile I’m staying with @Bell myself for now. I’m still using my trusty iPhone 7 so my data plan is fine and the cell service is more developed.
Nunya Biznez (@GwapogiTalaga) reported 29 minutes ago from Toronto, Ontario
Visited #Rogers302 today. I'll never understand why their prepaid rates are so ridiculously high compared to @FreedomMobile.
Erica Ehm (@EricaEhm) reported 48 minutes ago from Toronto, Ontario
Then @FreedomMobile DMed me. They offered an IPhone XR for zero down. $10 a month for 2 years for the phone and $55 a month for the Promo Freedom plan which is 6GB plus 4B at no additional charge. That promo is locked in for 2 years. They lose $550 on the phone.
Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 58 minutes ago from Toronto, Ontario
Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.
Cubby (@Cubby1412) reported 60 minutes ago from The Beaches, Ontario
Such a shame. Leaving @FreedomMobile after 13 years. No loyalty to their customers. Ive tried, get get any customer support. Hello Fido. #freedommoblie #fido #Toronto
Jan J (@HBchic_Jade) reported 60 minutes ago from Toronto, Ontario
@FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

Justin (@justinfinnn) reported 4 minutes ago
Hey @FreedomMobile, your send email verification in the new user sign up flow is broken on Firefox, fyi :)
David bristow (@Davidbr14133727) reported 4 minutes ago
@FreedomMobile I'm having connectivity issues with my Motorola e15
Jen Whyte (@cheesebroad) reported 9 minutes ago
@FreedomMobile This is the worst mobile company I have ever used. No guaranteed cell phone use anywhere. I cannot function like this for work.
ShadowMonk (@4ndrewrhodes) reported 15 minutes ago
@FreedomMobile How long must one stay on hold with freedom? This is ridiculous I've been waiting to connect to an agent for over an hour, sitting on the phone listening to this terrible music while on hold, desperately hoping someone picks up the friggin phone.
Spike (@HeyimSpike) reported 15 minutes ago
@FreedomMobile My grandparents are stuck in Dubai International Airport and there was a drone strike and their relying on Freedom to communicate since Wi-Fi is down but Freedom Support refused to provide them with roaming service waived or any help! Can you guys help please?
WyzeOne (@Remlam) reported 16 minutes ago
@MAKHKHKHKHZOUMI @FreedomMobile Because their prices and value save thousands of dollars. I’m part of this outage but this is the first hiccup I’ve had with them in 6 or 7 years I’ve been with them. Compared to Rogers and Telus, freedom is far superior!
rui (@allfeteinc) reported 17 minutes ago
@FreedomMobile data outage on my iPhone since 8:05 AM this morning, in GTA area, is it only myself?
Sue Lovely Terrio (@LovelyTerrioS) reported 17 minutes ago
@FreedomMobile data continues to fail in home area and roaming, also the log in via the app is challenged
manish midha (@midha_manish) reported 18 minutes ago
@FreedomMobile You guys over charge your customers in the name of arbitrary charges and then your customer service doesn't even respond. ****** services
Yojenkz (@JYojenkz) reported 20 minutes ago
@FreedomMobile please don’t follow in Bell/Rogers/Telus footsteps. Keep AI out of my service.