Freedom Mobile Outage Report in Thornhill, Ontario

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (57%)
• Phone (30%)
• Total Blackout (6%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Live Outage Map Near Thornhill, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough, and Woodbridge.

City	Problem Type	Report Time
Toronto	Internet	5 days ago
Toronto	Internet	14 days ago
Toronto	Internet	17 days ago
Toronto	Internet	19 days ago
Toronto	Phone	22 days ago
Toronto	Internet	24 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

• 
  Mike Whelan (@whelanmj) reported 16 seconds ago from Toronto, Ontario

  @freedomsupport You're apologizing that I feel this way, but not for making me feel this way! I've sent almost a dozen DM's, but continued to get the runaround! Paying for a service that I can't use!

• 
  Richard Carlson (@RichardKCarlson) reported 1 minute ago from Toronto, Ontario

  @FreedomMobile your telephone support is abysmal! If you want to retain me as a customer you better improve. Even Rogers is better!

• 
  Mike Whelan (@whelanmj) reported 10 minutes ago from Toronto, Ontario

  @freedomsupport Asked CS for instructions to access/activate my voicemail. They responded by giving me something completely different. Then asked for my email address/pin. Then they asked how they could help me. Told them again I was trying to activate voicemail!

• 
  Andrew Dignum (@TheDiggyShow) reported 15 minutes ago from Toronto, Ontario

  Still seeing H+. Called you at 611, got a tech who told me to restart my phone and reset my network. Did both. Didn't work. Back in hold. Not even a peep from you. @freedomsupport @FreedomMobile #FRUSTRATION #ghosting

• 
  Hayme Torres (@JaymeeTorres) reported 21 minutes ago from Toronto, Ontario

  @freedomsupport hi good afternoon.. i just wanna know what could possibly happen if i paid my bill triple or quadruple times because it shows on the app that payment doesnt work but it charges on my bank account...

• 
  dom dom (@domixiqueee) reported 23 minutes ago from Toronto, Ontario

  @FreedomMobile is there an service outage because my call are getting dropped

• 
  FabSab44 (@Sab44Fab) reported 25 minutes ago from Toronto, Ontario

  HEY I HAVE BETTER SIGNAL IN THE SUBWAY THEN I DO IN MY HOUSE #FREEDOMMOBILE actually I have wifi at home anyway so it's not a problem at all

• 
  Simone RC 🇺🇸🇨🇦💜 (@Simone_RC67) reported 29 minutes ago from Toronto, Ontario

  @AMV86941518 @FreedomMobile @TELUS You should switch...been with @freedomsupport for 7+ years and I am so happy. Was with the other 3 early on when moved from Chicago, kept my US cell at the same time cuz they were horrible. As soon as Freedom came to town, I switched!

• 
  ana (@_ana__lynn) reported 38 minutes ago from Toronto, Ontario

  @FreedomMobile @freedomsupport I have had almost non-existent service over the last 2 weeks. It's intermittent, unpredictable & unacceptable. Please update customers on how you are going to resolve.

• 
  GraceReflex (@feettofeet) reported 40 minutes ago from Toronto, Ontario

  @freedomsupport not able to contact anyone not getting any help from customer service numbers 611 isn’t working from my mobile phone, chat service isn’t working Bought plan three days ago, haven’t used it at all Can’t make or receive calls... help

• 
  007 ⚛️ (@InevitableStan) reported 41 minutes ago from Toronto, Ontario

  I don't have @FreedomMobile , but some people I know do and they're having issues with trying to make calls. They just fail.

• 
  Laura (@llsebben) reported 41 minutes ago from Toronto, Ontario

  Would love to know why I have full bars underground on the subway but at my house I have no service 🤔🤔 @freedomsupport

• 
  Duane Grady (@Renoversity) reported 45 minutes ago from Toronto, Ontario

  @Rogers Everyone should drop Roger's (and Bell for that matter) and RUN to the nearest @FreedomMobile store. Rogers bragging about these absurd prices is really bad comedy. I left Roger's after renewing for three years. I had to buy my way out. It was WELL WORTH IT. #FreedomMobile

• 
  Marianthe Mesbouris (@TechWithRed) reported 45 minutes ago from Toronto, Ontario

  @FreedomMobile - need someone to contact me regarding an account! Your representatives two days in a row cannot help!

• 
  Michael Nugent (@michaelnugent) reported 46 minutes ago from Toronto, Ontario

  @ALL_CAPS @half_banked @FreedomMobile If you never need to make phone calls and you only need working data sometimes, then Freedom Mobile is a great option.

• 
  TD Presents Scarborough Festival (@ScarbFestTO) reported 56 minutes ago from Toronto, Ontario

  @FreedomMobile having issues with one of our lines cannot receive incoming calls

• 
  ri 🇮🇳 (@___richb) reported 58 minutes ago from Toronto, Ontario

  @freedomsupport YO FIX YOUR SHIT

• 
  Dennis aka dLo (@sidetripca) reported 58 minutes ago from Toronto, Ontario

  @SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.

• 
  Willem de Ruijter (@Willem_Michael) reported 60 minutes ago from Toronto, Ontario

  I spent my #snowday speaking with @TELUSsupport service reps. In December 2017 @TELUS and other major Cell companies matched the @FreedomMobile #10GB plans. 14 months pass they raise the fee $10. The price we pay for #Cellphone service in #Canada is ridiculous. @CRTCeng

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🌟 Leanne M. (@imleannem) reported 5 minutes ago

  @freedomsupport The issue is that Freedom Mobile blocks anonymous calls. That should not be happening. It limits my ability to receive calls as not all "Private Number" calls are spam; people have the right to their privacy when sharing personal information, like their phone number.

• 
  Mahna (@2Mahnas) reported 7 minutes ago

  @freedomsupport Ah ok, as AT&T wasn't even an option and T-mobile was who I was having issues with. They must have some serious gaps in their coverage in Niagara Falls New York then as I shouldn't have this much trouble with a Samsung 20+ with 5g enabled or turned down to LTE.

• 
  dry nose (@dry_nose) reported 10 minutes ago

  @freedomsupport Hi, I haven't been able to access my data for 2 days now. Is there an issue with Freedom? Thanks.

• 
  Jennifer🇨🇦🇺🇦⚖🔱 (@jenniferolchowy) reported 15 minutes ago

  @freedomsupport I dont have a question but I do have a comment as a very loyal customet. I was on the US Big gig roam plan just recently....my cell service was not reliable/consistent 2 say the least! Dropped calls, failed calls & texts,no service, etc. Truly disappointing 4 the $$ I spent

• 
  V (@VivianH_01) reported 17 minutes ago

  @TELUSsupport Thank you @TELUS for coming through. @FreedomMobile has absolutely NO costumer loyalty...I've been a customer for more than 10 years and clearly they don't care if I switch carriers so I'm going to be callinng you after I get off work today, I hope i can switch over to you asap🤞🏾

• 
  gurveer (@gurveer51515676) reported 17 minutes ago

  @Fidomobile @FidoSolutions You need to work on your voicemail service. It does not say day and time when the message was left. And after saving 3 messages it start saying your voice message storage is full. I used to have @FreedomMobile , they have far better voicemail service.

• 
  christine pervera (@lilay12344) reported 17 minutes ago

  Hey @freedomsupport , Is there an outage right now?

• 
  Geoff (@theDudenezz) reported 18 minutes ago

  @FreedomMobile hey did you guys participate in disclosing what your customers do to the federal government? If so you will he help accountable. Violating our privacy rights is never ok

• 
  Coco (@Corinne35443671) reported 21 minutes ago

  ok @FreedomMobile where was my test "emergency alert"??? weren't you participating on the west coast?

• 
  ketul kansara (@KansaraKetul) reported 22 minutes ago

  Why freedom network is up and down today. Lost the signal several times and have to restart the phone to get signal again. Restarted phone multiple times @freedomsupport