Freedom Mobile outages and service status in Thornhill, Ontario

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornhill, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, and Scarborough.

City	Problem Type	Report Time
Toronto	Internet	11 days ago
Toronto	Phone	1 month ago
Scarborough	Phone	1 month ago
Toronto	Internet	1 month ago
Toronto	Phone	1 month ago
Toronto	Phone	2 months ago

Community Discussion

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Freedom Mobile Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

• 
  Nunya Biznez (@GwapogiTalaga) reported 2 minutes ago from Toronto, Ontario

  It's curious: of all the carriers I spoke with, @FidoMobile was able to offer what I was getting with @FreedomMobile. Same cost, same data, same service, same basically everything. Best thing is: it's on postpaid, which will help me in the long run.

• 
  Cubby (@Cubby1412) reported 3 minutes ago from The Beaches, Ontario

  After being a loyal, paying customer at @FreedomMobile for 22 years I'm forced to change carriers. The poor customer service I've received today showed no loyalty. Who is the best? Bell, Fido or Telus? I'm actually unhappy with Freedom for the first time. #freedommoblie #freedom

• 
  kiki enen-MOR🦋 (@chocolatmilq) reported 6 minutes ago from Toronto, Ontario

  @Andrew48289584 @FreedomMobile If I wasn’t poor I would have left freedom. And I know 😒

• 
  SungManitu/2020 (@sungmanitu2020) reported 10 minutes ago from Toronto, Ontario

  @freedomsupport I am happier than last week. I don't need to send you a private message for now. Just keep giving me & others the service promised & we will be happy.

• 
  GraceReflex (@feettofeet) reported 11 minutes ago from Toronto, Ontario

  @freedomsupport not able to contact anyone not getting any help from customer service numbers 611 isn’t working from my mobile phone, chat service isn’t working Bought plan three days ago, haven’t used it at all Can’t make or receive calls... help

• 
  Laura (@llsebben) reported 12 minutes ago from Toronto, Ontario

  Would love to know why I have full bars underground on the subway but at my house I have no service 🤔🤔 @freedomsupport

• 
  dom dom (@domixiqueee) reported 17 minutes ago from Toronto, Ontario

  @FreedomMobile is there an service outage because my call are getting dropped

• 
  Don Schacter (@donschacter) reported 21 minutes ago from Toronto, Ontario

  @FreedomMobile terrible & annoying commercial

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 22 minutes ago from Toronto, Ontario

  Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

• 
  Dennis aka dLo (@sidetripca) reported 22 minutes ago from Toronto, Ontario

  @SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.

• 
  Nunya Biznez (@GwapogiTalaga) reported 23 minutes ago from Toronto, Ontario

  I was a @koodo customer for a grand total of three days, before I realized that the company is a bad joke. I'm sticking with @FreedomMobile.

• 
  Cubby (@Cubby1412) reported 28 minutes ago from The Beaches, Ontario

  Such a shame. Leaving @FreedomMobile after 13 years. No loyalty to their customers. Ive tried, get get any customer support. Hello Fido. #freedommoblie #fido #Toronto

• 
  Alex H Singh (@USATAlexHSingh) reported 29 minutes ago from Toronto, Ontario

  @FreedomMobile I preordered on September 17th, 2021. I got my email confirmation but that is it I have not gotten a tracking number oh, your customer support team knows nothing. And today is the official release date oh, did I make a mistake?

• 
  Cristian Arango (@krixthyan) reported 33 minutes ago from Toronto, Ontario

  Is @FreedomMobile the worst mobile company? Hint: Yes

• 
  Duane Grady (@Renoversity) reported 41 minutes ago from Toronto, Ontario

  @Rogers Everyone should drop Roger's (and Bell for that matter) and RUN to the nearest @FreedomMobile store. Rogers bragging about these absurd prices is really bad comedy. I left Roger's after renewing for three years. I had to buy my way out. It was WELL WORTH IT. #FreedomMobile

• 
  Virve Aljas (@VirveAljas) reported 46 minutes ago from Toronto, Ontario

  @dhogg72 @freedomsupport Hi again @FreedomMobile, you asked for them to reach out. They have. Twice. Are you getting a sense of how their customer service experience has been thus far as you charge them massive fees for canceling services following the death of their child?

• 
  Michael Nugent (@michaelnugent) reported 48 minutes ago from Toronto, Ontario

  @ALL_CAPS @half_banked @FreedomMobile If you never need to make phone calls and you only need working data sometimes, then Freedom Mobile is a great option.

• 
  007 ⚛️ (@InevitableStan) reported 51 minutes ago from Toronto, Ontario

  I don't have @FreedomMobile , but some people I know do and they're having issues with trying to make calls. They just fail.

• 
  Mike Whelan (@whelanmj) reported 57 minutes ago from Toronto, Ontario

  @freedomsupport You're apologizing that I feel this way, but not for making me feel this way! I've sent almost a dozen DM's, but continued to get the runaround! Paying for a service that I can't use!

• 
  Renan Ledoux (@renanledoux) reported 58 minutes ago from Toronto, Ontario

  @FreedomMobile I’m uber driver and I couldnt work this morning because of the internet issues, I rely on that to be able to make money. #notcoolfreedom

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jasmine Kaur G (@jgarcha) reported 4 minutes ago

  Well. @Rogers Shaw, whoever they are doesn’t seem to keen on fighting to keep a 20+ year customer so let’s play the what do people got to offer game? Internet, TV, Home Phone. DM me your best plans @TELUS @FreedomMobile and whoever else.

• 
  Derek Smith (@derek8128) reported 5 minutes ago

  Hey @FreedomMobile, been trying to cancel my account for over an hour, got disconnected multiple times, and in-store help wasn't helpful. Can someone please assist? 🤯 #FreedomMobile #CustomerService

• 
  traffic controller (@trafficcntrlchd) reported 5 minutes ago

  @FreedomMobile been on hold for over an hour twice to get a usage report for Aug 15- Sep 15 2025. Why is it so difficult to get in touch with support. Texted, WhatsApp, called. What else can I do? Please get in touch and help out. @FreedomMobile

• 
  Honey (@hsemitha) reported 5 minutes ago

  @FreedomMobile Worst support system ever. You will never get response or support

• 
  MJ (@MJ01311976) reported 8 minutes ago

  @FreedomMobile just ended the call with Aya c10480. After 2h, still got scummed by your company. Never again! No more talks! Folks - do not sign with FreedomMobile especially the prepaid services.

• 
  darkstarr05 (@darkstarrrrr11) reported 11 minutes ago

  @Rogers @FreedomMobile @Bell your service really suck! Nothing works inside the houses. Are we supposed to just rely on wifi in house? Your services just work outside with best speed. Look into this matter

• 
  🇨🇦 Ralph FranSpringman 🌷🌞🌷 (aka Frathos)🇨🇦 (@FrathosCAN) reported 12 minutes ago

  @Kotaku WTF is up with the unclosable @FreedomMobile ad on your website? The little X to close ad doesn't do jack **** so rather than wasting my time (I'm already a FM client), I had no other choice but to leave the site & not read the content I opened on the first place. #BadWebDesign

• 
  Stephen (not spellchecking my tweets) 🇨🇦 (@Thatguy1612) reported 23 minutes ago

  @FreedomMobile I need help, I can't log into my account, the verification code aren't sending The RCS chat isn't responding to me

• 
  The Lenis (@LenisTheOrca) reported 23 minutes ago

  @FreedomMobile if not fixed by 9pm I'm cancelling the service, this has cost me a days pay already, probably tomorrow and Friday too

• 
  Lily (@Lily08901017) reported 33 minutes ago

  @FreedomMobile Freedom sucks. They overcharge customers. Fuking bastards.