Freedom Mobile outages and service status in Thornhill, Ontario

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Freedom Mobile generated 0 outage signals in the last 24 hours around Thornhill, including 0 direct reports.
The most common problems reported in this area mention Phone, Internet, and Wi-fi.
The most recent signal from this area was received May 23, 4:39 PM EDT.

Phone (50%)
Internet (25%)
Wi-fi (25%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 25, 6:00 PM EDT	0	0
May 25, 6:20 PM EDT	0	0
May 25, 6:40 PM EDT	0	0
May 25, 7:00 PM EDT	0	0
May 25, 7:20 PM EDT	0	0
May 25, 7:40 PM EDT	0	0
May 25, 8:00 PM EDT	0	0
May 25, 8:20 PM EDT	0	0
May 25, 8:40 PM EDT	0	0
May 25, 9:00 PM EDT	0	0
May 25, 9:20 PM EDT	0	0
May 25, 9:40 PM EDT	0	0
May 25, 10:00 PM EDT	0	0
May 25, 10:20 PM EDT	0	0
May 25, 10:40 PM EDT	0	0
May 25, 11:00 PM EDT	0	0
May 25, 11:20 PM EDT	0	0
May 25, 11:40 PM EDT	0	0
May 26, 12:00 AM EDT	0	0
May 26, 12:20 AM EDT	0	0
May 26, 12:40 AM EDT	0	0
May 26, 1:00 AM EDT	0	0
May 26, 1:20 AM EDT	0	0
May 26, 1:40 AM EDT	0	0
May 26, 2:00 AM EDT	0	0
May 26, 2:20 AM EDT	0	0
May 26, 2:40 AM EDT	0	0
May 26, 3:00 AM EDT	0	0
May 26, 3:20 AM EDT	0	0
May 26, 3:40 AM EDT	0	0
May 26, 4:00 AM EDT	0	0
May 26, 4:20 AM EDT	0	0
May 26, 4:40 AM EDT	0	0
May 26, 5:00 AM EDT	0	0
May 26, 5:20 AM EDT	0	0
May 26, 5:40 AM EDT	0	0
May 26, 6:00 AM EDT	0	0
May 26, 6:20 AM EDT	0	0
May 26, 6:40 AM EDT	0	0
May 26, 7:00 AM EDT	0	0
May 26, 7:20 AM EDT	0	0
May 26, 7:40 AM EDT	0	0
May 26, 8:00 AM EDT	0	0
May 26, 8:20 AM EDT	0	0
May 26, 8:40 AM EDT	0	0
May 26, 9:00 AM EDT	0	0
May 26, 9:20 AM EDT	0	0
May 26, 9:40 AM EDT	0	0
May 26, 10:00 AM EDT	0	0
May 26, 10:20 AM EDT	0	0
May 26, 10:40 AM EDT	0	0
May 26, 11:00 AM EDT	0	0
May 26, 11:20 AM EDT	0	0
May 26, 11:40 AM EDT	0	0
May 26, 12:00 PM EDT	0	0
May 26, 12:20 PM EDT	0	0
May 26, 12:40 PM EDT	0	0
May 26, 1:00 PM EDT	0	0
May 26, 1:20 PM EDT	0	0
May 26, 1:40 PM EDT	0	0
May 26, 2:00 PM EDT	0	0
May 26, 2:20 PM EDT	0	0
May 26, 2:40 PM EDT	0	0
May 26, 3:00 PM EDT	0	0
May 26, 3:20 PM EDT	0	0
May 26, 3:40 PM EDT	0	0
May 26, 4:00 PM EDT	0	0
May 26, 4:20 PM EDT	0	0
May 26, 4:40 PM EDT	0	0
May 26, 5:00 PM EDT	0	0
May 26, 5:20 PM EDT	0	0
May 26, 5:40 PM EDT	0	0
May 26, 6:00 PM EDT	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thornhill, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto.

City	Problem Type	Report Time
Toronto	Phone	3 days ago
Toronto	Phone	3 days ago
Toronto	Internet	11 days ago
Toronto	Wi-fi	21 days ago
Toronto	Phone	1 month ago
Toronto	Internet	1 month ago

Nearby cities with recent reports

Toronto

2 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

Terri Dorrington (@Beautylicious82) reported 31 seconds ago from Toronto, Ontario
@VicD31 @freedomsupport @FreedomMobile So not impressed with their service for the first time since i’ve joined over a decade ago
Michael Nugent (@michaelnugent) reported 42 seconds ago from Toronto, Ontario
@ALL_CAPS @half_banked @FreedomMobile If you never need to make phone calls and you only need working data sometimes, then Freedom Mobile is a great option.
Cubby (@Cubby1412) reported 43 seconds ago from The Beaches, Ontario
I tried for the last time @FreedomMobile has no loyalty. A customer since 2012. Was actually told to sell my phone. No customer service. #freedomobile #nocustomerservice #loyality
Jan J (@HBchic_Jade) reported 2 minutes ago from Toronto, Ontario
@FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks
Vince J Ciarlo (@prguy1968) reported 3 minutes ago from Toronto, Ontario
@FreedomMobile your customer service and policy sucks!
Terri Dorrington (@Beautylicious82) reported 4 minutes ago from Toronto, Ontario
Today I went to call a friend to invite her for coffee when my phone says my service has been suspended. So I first go to @FreedomMobile store & the rep there says I owe 21 dollars. I was like Wtf I just paid 40 for September. How do I owe a phone bill when i just switched friday
ArgoFluffy/BigNish (@ArgoFluffy) reported 7 minutes ago from Toronto, Ontario
@FreedomMobile is there any issues happening? I can’t send text, even over wifi.
Taige Smith (@BarackOTrauma) reported 14 minutes ago from Toronto, Ontario
@FreedomMobile so how do you guys compensate for this bullshit, this is the second time in a month I’m stuck without service , you guys need to start giving back because you guys are real quick to take.
Marianthe Mesbouris (@TechWithRed) reported 20 minutes ago from Toronto, Ontario
@FreedomMobile - need someone to contact me regarding an account! Your representatives two days in a row cannot help!
ПΣЯM © (@njmckenzie) reported 22 minutes ago from Toronto, Ontario
@freedomsupport What's going on guys? Can't call out, call in... Even your support number isn't working!
azhar (@bobsakomano) reported 24 minutes ago from Toronto, Ontario
@freedomsupport been trying to reach live body for phone support since yesterday but keep getting message to call back within business hours when I’m calling DURING business hours … or were you closed yesterday at 3PM EST, 4PM EST & 6PM EST
rin (@OtarineMusic) reported 29 minutes ago from Toronto, Ontario
@freedomsupport is there any information as to when Freedom intends to launch its 5G service?
Terri Dorrington (@Beautylicious82) reported 31 minutes ago from Toronto, Ontario
@VicD31 @FreedomMobile I was an extremely happy customer up until today.
Dominic Persaud (@DominicPersaud) reported 33 minutes ago from Toronto, Ontario
@FreedomMobile I have been a loyal customer ever since the company was Wind mobile and still trust and adore the company since it has the best rates out there... please rectify this problem by tomorrow at least!
mary (@mary35047396) reported 37 minutes ago from Toronto, Ontario
@FreedomMobile you owe me $36.89 it's been 10 months and you still have not sent me a check and have never called me back or responded to my emails. Do not go with this company
Freedom Customer (@CustomerFreedom) reported 40 minutes ago from Toronto, Ontario
@vishmili @FreedomMobile Great idea by @FreedomMobile . Make sure you keep checking your bills. Freedom mobile overcharged me $500 and I have tried all their customer support channels and still can’t get my refunds in over 60 days! They sneakily charged my credit card so just check
Tai Tang (@tallpagee) reported 43 minutes ago from Toronto, Ontario
@freedomsupport , I have problem with text message. My iPhone is unable to send text messages but receiving text is ok. It’s been for 3 days already, please help
Nunya Biznez (@GwapogiTalaga) reported 56 minutes ago from Toronto, Ontario
Visited #Rogers302 today. I'll never understand why their prepaid rates are so ridiculously high compared to @FreedomMobile.
Cristian Arango (@krixthyan) reported 57 minutes ago from Toronto, Ontario
Is @FreedomMobile the worst mobile company? Hint: Yes
sarahkbingler (@sarahkbingler) reported 59 minutes ago from Toronto, Ontario
@npcforster @JulieMDPanneton I am @FreedomMobile customer. Not happy with this.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

This Is a Collective (@thiscollective) reported 9 minutes ago
@FreedomMobile - so what's the point of being able to text support if no ever answers?
Scott C (@scottacalvert) reported 13 minutes ago
@FreedomMobile How does anyone get a hold of a person? Been trying all day and can't get anyone to respond. Got a text last night saying my account was 85% of it's credit... This morning text about account suspended for unpaid balance. I'm on Auto pay! 5 phones not working
Gamer Graham (@GTM618) reported 13 minutes ago
@FreedomMobile In Niagara Falls Canada last 2 days. Get a message yesterday that I roamed into the US and would be charged at such. Never left Canada. And now today can't get a call out. Not even to you for support. What happened to your twitter suport chat.
This Is a Collective (@thiscollective) reported 15 minutes ago
@FreedomMobile - internet is down in my house! You need uptime monitor on your website - and the path to support is painful
Eve (@Eve62617669) reported 15 minutes ago
@FreedomMobile you suck and because I get no help 15 min to receive verification code I am going to Lose everything
Testezlaf (@testezlaf) reported 19 minutes ago
@4v5ttjj7vy @FreedomMobile Its all over reddit, internet is trash, and no customer support or any word from Freedom, unacceptable service!
Nehal Mohamed ⚕️ (@NEHAL888888) reported 20 minutes ago
@FreedomMobile Hello Freedom Mobile team, I’m reaching out because I’ve been having difficulty getting in touch with your customer service team. Despite multiple attempts, I haven’t been able to reach anyone for assistance. I tried calling 611, app chat, and whatsapp!
Tristan Carpio (@TrisCarpio) reported 22 minutes ago
@FreedomMobile hello having trouble activating an esim. Can you assist
Ivydelray 🙂 (@ivydelray) reported 23 minutes ago
@FreedomMobile been on hold all day to fix our home internet - over 3 hours now. But when called and said add more services you picked up jn 1.47 minutes!
CZ (@codyzaz) reported 26 minutes ago from The Beaches, Ontario
@Rogers @FreedomMobile .@rogers it's 10:50am, and Customer Service is STILL CLOSED