Freedom Mobile Outage Report in Thornhill, Ontario

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (57%)
• Phone (31%)
• Total Blackout (6%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Live Outage Map Near Thornhill, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough, and Woodbridge.

City	Problem Type	Report Time
Toronto	Internet	8 days ago
Toronto	Internet	18 days ago
Toronto	Internet	20 days ago
Toronto	Internet	22 days ago
Toronto	Phone	25 days ago
Toronto	Internet	27 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

• 
  SungManitu/2020 (@sungmanitu2020) reported 3 minutes ago from Toronto, Ontario

  @freedomsupport I am happier than last week. I don't need to send you a private message for now. Just keep giving me & others the service promised & we will be happy.

• 
  Freedom Customer (@CustomerFreedom) reported 3 minutes ago from Toronto, Ontario

  @hootchandcootch @FreedomMobile @FreedomMobile falsely charged me $500 on my credit card and account and suspended my line after I disputed with my credit card company. Then they said I have to pay an extra $125 to get my line opened even tho their credit card system not working

• 
  kat (@katlikethief) reported 6 minutes ago from Toronto, Ontario

  hi @FreedomMobile can you tell me when my iPhone I preordered two weeks ago might arrive? I called the store I purchased from and was told simply, “we don’t know” which is kind of the worst possible answer?

• 
  Tai Tang (@tallpagee) reported 22 minutes ago from Toronto, Ontario

  @freedomsupport , I have problem with text message. My iPhone is unable to send text messages but receiving text is ok. It’s been for 3 days already, please help

• 
  Black Hippy (@LeonDies4jays) reported 23 minutes ago from Toronto, Ontario

  So @FreedomMobile really wants me to travel 1 and 30 mins to a different city just to return a phone when it’s not in the return policy...that’s some prime customer service right there

• 
  Call Me Scotty (@andreammscott) reported 27 minutes ago from Toronto, Ontario

  @freedomsupport Hi. I've been getting an 'error 38' message since 6:30pm on January 14 and unable to send texts. How do I fix this?

• 
  rin (@OtarineMusic) reported 27 minutes ago from Toronto, Ontario

  @freedomsupport is there any information as to when Freedom intends to launch its 5G service?

• 
  SungManitu/2020 (@sungmanitu2020) reported 30 minutes ago from The Beaches, Ontario

  @freedomsupport I feel I pay what is satisfactory for service but it maybe an issue I need to address with my LG phone manufacturer !

• 
  SungManitu/2020 (@sungmanitu2020) reported 31 minutes ago from Toronto, Ontario

  @freedomsupport I'm so fed up with your lack of service I will most likely switch my cellular phone needs elsewhere in 2021 ! I have had this conversation with you too many times before with no resolve to the situation of poor connection etc. I'm not going to waste anymore time.

• 
  Freedom Customer (@CustomerFreedom) reported 34 minutes ago from Toronto, Ontario

  @paulburns Hey hey make sure you aren’t being overcharged! Bought my phone on the freedom website and got overcharged by $500+. Haven’t received refund yet, @FreedomMobile says their credit card refund system is broken

• 
  Pedro Marques (@MetroManTO) reported 35 minutes ago from Toronto, Ontario

  @FreedomMobile I’ve had a 5G capable iPhone for over a month now and still no idea of when Freedom will provide the service. Should I just go back to @Bell? Please don’t send me a link to an old page on your site that’s been promising 5G for years. Give your customers a date.

• 
  SungManitu/2020 (@sungmanitu2020) reported 37 minutes ago from Toronto, Ontario

  @freedomsupport It's astounding when you speak up about a lack of service it suddenly gets better ! Perhaps if this keeps up I may stay with you.

• 
  Freedom Customer (@CustomerFreedom) reported 39 minutes ago from Toronto, Ontario

  @FreedomMobile @FreedomMobile during these Covid hardship times you have falsely charged my credit card by more than $250+ and my freedom account by $250+ and have not returned my money even after 60 days. Apparently your credit card system is not working

• 
  Freedom Customer (@CustomerFreedom) reported 41 minutes ago from Toronto, Ontario

  @vishmili @FreedomMobile Great idea by @FreedomMobile . Make sure you keep checking your bills. Freedom mobile overcharged me $500 and I have tried all their customer support channels and still can’t get my refunds in over 60 days! They sneakily charged my credit card so just check

• 
  kat (@katlikethief) reported 44 minutes ago from Toronto, Ontario

  @freedomsupport Okay, but so help me god if it’s the same “we’re working on fulfilling pre-orders” response I’ve been getting for weeks...

• 
  SungManitu/2020 (@sungmanitu2020) reported 44 minutes ago from Toronto, Ontario

  I'm going to say goodnight as I am still having internet connection issues @Freedmobile & don't send your bots from @freedomsupport as it never turns out well. I'm really disappointed 🤬😡😠😤 & I don't want to blow a gasket over this. Next year things will change ! Believe me !

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 45 minutes ago from Toronto, Ontario

  Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.

• 
  Freedom Customer (@CustomerFreedom) reported 47 minutes ago from Toronto, Ontario

  @ElleSriracha @FreedomMobile Had some amazing customer service phone reps at freedom mobile. Very good reps, but their system is completely off. Been over 60 days and can’t get refund that freedom overcharged me by $500+

• 
  Shohan Chowdhury (@ShohanSoham) reported 55 minutes ago from Toronto, Ontario

  Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind

• 
  SungManitu/2020 (@sungmanitu2020) reported 59 minutes ago from Toronto, Ontario

  @freedomsupport Again & again I have tweeted about your total lack of service & I just paid my bill early ! I will DM my **** you soon !

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aditya Malhotra (@TweetsBy_Aadi) reported 3 minutes ago

  So I upgraded from @FreedomMobile to @Rogers which costs me $30 more just for better network and its been a day since there is no network????? Shame.

• 
  Fredward Bureau-Russell (@BureauRussell) reported 4 minutes ago

  @FreedomMobile @jpsaxe @TikTokCanada I’m in a two-year contract with freedom mobile and moving to a location that has no service whatsoever from freedom mobile what do I do

• 
  Pseudo Nym (@IkeaLikesMe) reported 5 minutes ago

  @freedomsupport Actually, I texted for help, and ended up just paying by phone. All's good, thanks!

• 
  Average Joe (@AverageJo44) reported 7 minutes ago

  @freedomsupport @Elorac911 WHY don't you ANNOUNCE that you have a widespread outage????????

• 
  Jordan Downey (@geebs1983) reported 10 minutes ago

  @freedomsupport almost 2 hours waiting on hold, finally gave up. Thanks for all the support

• 
  Tristan Elliott (@ETito604) reported 10 minutes ago

  @_RakeshDavid @MosheBAppel @FreedomMobile **Sarcasm alert** I jokingly said it was "unreasonable" because I am jealous that my phone doesn't work while his does....

• 
  Plague_B0y (@plague_b0y) reported 15 minutes ago

  @FreedomMobile is a terrible company to choose for mobile service. Not saying the other options are better but they truly suck too. Their app is always broken and their calls constantly disconnect.

• 
  😈 (@stillballin_7) reported 18 minutes ago

  @RogersHelps Restore when the entire country is with out service even @freedomsupport has service why are we paying 100plus a month for what I need my service backkkkkkkk

• 
  Cam (@wjcmIII) reported 18 minutes ago

  @freedomsupport Yeah....why isn't your network working??? No information posted.

• 
  Cam (@wjcmIII) reported 19 minutes ago

  @FreedomMobile @ShawInfo Where is the update that your cell service is down?? Be proactive and get ahead of it!!! Poor PR!!