Freedom Mobile outages and service status in Thornhill, Ontario

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile generated 0 outage signals in the last 24 hours around Thornhill, including 0 direct reports.
The most common problems reported in this area mention Internet.

Internet (100%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Jul 27, 10:00 PM EDT	0	0
Jul 27, 10:20 PM EDT	0	0
Jul 27, 10:40 PM EDT	0	0
Jul 27, 11:00 PM EDT	0	0
Jul 27, 11:20 PM EDT	0	0
Jul 27, 11:40 PM EDT	0	0
Jul 28, 12:00 AM EDT	0	0
Jul 28, 12:20 AM EDT	0	0
Jul 28, 12:40 AM EDT	0	0
Jul 28, 1:00 AM EDT	0	0
Jul 28, 1:20 AM EDT	0	0
Jul 28, 1:40 AM EDT	0	0
Jul 28, 2:00 AM EDT	0	0
Jul 28, 2:20 AM EDT	0	0
Jul 28, 2:40 AM EDT	0	0
Jul 28, 3:00 AM EDT	0	0
Jul 28, 3:20 AM EDT	0	0
Jul 28, 3:40 AM EDT	0	0
Jul 28, 4:00 AM EDT	0	0
Jul 28, 4:20 AM EDT	0	0
Jul 28, 4:40 AM EDT	0	0
Jul 28, 5:00 AM EDT	0	0
Jul 28, 5:20 AM EDT	0	0
Jul 28, 5:40 AM EDT	0	0
Jul 28, 6:00 AM EDT	0	0
Jul 28, 6:20 AM EDT	0	0
Jul 28, 6:40 AM EDT	0	0
Jul 28, 7:00 AM EDT	0	0
Jul 28, 7:20 AM EDT	0	0
Jul 28, 7:40 AM EDT	0	0
Jul 28, 8:00 AM EDT	0	0
Jul 28, 8:20 AM EDT	0	0
Jul 28, 8:40 AM EDT	0	0
Jul 28, 9:00 AM EDT	0	0
Jul 28, 9:20 AM EDT	0	0
Jul 28, 9:40 AM EDT	0	0
Jul 28, 10:00 AM EDT	0	0
Jul 28, 10:20 AM EDT	0	0
Jul 28, 10:40 AM EDT	0	0
Jul 28, 11:00 AM EDT	0	0
Jul 28, 11:20 AM EDT	0	0
Jul 28, 11:40 AM EDT	0	0
Jul 28, 12:00 PM EDT	0	0
Jul 28, 12:20 PM EDT	0	0
Jul 28, 12:40 PM EDT	0	0
Jul 28, 1:00 PM EDT	0	0
Jul 28, 1:20 PM EDT	0	0
Jul 28, 1:40 PM EDT	0	0
Jul 28, 2:00 PM EDT	0	0
Jul 28, 2:20 PM EDT	0	0
Jul 28, 2:40 PM EDT	0	0
Jul 28, 3:00 PM EDT	0	0
Jul 28, 3:20 PM EDT	0	0
Jul 28, 3:40 PM EDT	0	0
Jul 28, 4:00 PM EDT	0	0
Jul 28, 4:20 PM EDT	0	0
Jul 28, 4:40 PM EDT	0	0
Jul 28, 5:00 PM EDT	0	0
Jul 28, 5:20 PM EDT	0	0
Jul 28, 5:40 PM EDT	0	0
Jul 28, 6:00 PM EDT	0	0
Jul 28, 6:20 PM EDT	0	0
Jul 28, 6:40 PM EDT	0	0
Jul 28, 7:00 PM EDT	0	0
Jul 28, 7:20 PM EDT	0	0
Jul 28, 7:40 PM EDT	0	0
Jul 28, 8:00 PM EDT	0	0
Jul 28, 8:20 PM EDT	0	0
Jul 28, 8:40 PM EDT	0	0
Jul 28, 9:00 PM EDT	0	0
Jul 28, 9:20 PM EDT	0	0
Jul 28, 9:40 PM EDT	0	0
Jul 28, 10:00 PM EDT	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thornhill, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, and Scarborough.

City	Problem Type	Report Time
Toronto	Internet	12 days ago
Toronto	Phone	1 month ago
Scarborough	Phone	1 month ago
Toronto	Internet	1 month ago
Toronto	Phone	2 months ago
Toronto	Phone	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

Wayne Rodrigues (@WayneRodriguez) reported 8 minutes ago from Toronto, Ontario
@freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.
John Daryl  (@jhndryl) reported 11 minutes ago from Toronto, Ontario
@freedomsupport Thank you. Hopefully this gets to fix the issue.
Brian Keith MacDonald (@MacDKB) reported 13 minutes ago from Toronto, Ontario
Oh, interesting. It would SEEM that @FreedomMobile now provides service in the subway tunnels, not just at the stations. That's pretty handy...
✨ 𝒦𝑒𝓃𝒾𝓀𝓎𝒶’ 𝒢 ✨ (@IFartOnHaterz) reported 15 minutes ago from Markham, Ontario
It sucks not having data while having a low battery and being a customer of @FreedomMobile
Shohan Chowdhury (@ShohanSoham) reported 23 minutes ago from Toronto, Ontario
Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind
FabSab44 (@Sab44Fab) reported 23 minutes ago from Toronto, Ontario
HEY I HAVE BETTER SIGNAL IN THE SUBWAY THEN I DO IN MY HOUSE #FREEDOMMOBILE actually I have wifi at home anyway so it's not a problem at all
Terri Dorrington (@Beautylicious82) reported 29 minutes ago from Toronto, Ontario
I then request that they quickly switch my ass back to prepaid and make sure I still have my holiday miracle plan. Which the @FreedomMobile rep did Thank you Jesus. Then I was like now you have to fix this $500 dollar problem. Now this takes the cake....
John Daryl (@jhndryl) reported 30 minutes ago from Toronto, Ontario
@freedomsupport hey! I need help availing the cellular data plan for my apple watch. Send me a dm please! Thanks
Mike Bates (@joemayo17) reported 31 minutes ago from Toronto, Ontario
@freedomsupport I haven’t been able to login to my account all day. What’s going on?
Simone RC 🇺🇸🇨🇦💜 (@Simone_RC67) reported 32 minutes ago from Toronto, Ontario
@AMV86941518 @FreedomMobile @TELUS You should switch...been with @freedomsupport for 7+ years and I am so happy. Was with the other 3 early on when moved from Chicago, kept my US cell at the same time cuz they were horrible. As soon as Freedom came to town, I switched!
mary (@mary35047396) reported 36 minutes ago from Toronto, Ontario
@FreedomMobile you owe me $36.89 it's been 10 months and you still have not sent me a check and have never called me back or responded to my emails. Do not go with this company
Vince J Ciarlo (@prguy1968) reported 37 minutes ago from Toronto, Ontario
@FreedomMobile your customer service and policy sucks!
ArgoFluffy/BigNish (@ArgoFluffy) reported 41 minutes ago from Toronto, Ontario
@FreedomMobile is there any issues happening? I can’t send text, even over wifi.
sarahkbingler (@sarahkbingler) reported 42 minutes ago from Toronto, Ontario
@npcforster @JulieMDPanneton I am @FreedomMobile customer. Not happy with this.
SungManitu/2020 (@sungmanitu2020) reported 42 minutes ago from Toronto, Ontario
@freedomsupport Again & again I have tweeted about your total lack of service & I just paid my bill early ! I will DM my **** you soon !
Nunya Biznez (@GwapogiTalaga) reported 44 minutes ago from Toronto, Ontario
It's curious: of all the carriers I spoke with, @FidoMobile was able to offer what I was getting with @FreedomMobile. Same cost, same data, same service, same basically everything. Best thing is: it's on postpaid, which will help me in the long run.
Alex H Singh (@USATAlexHSingh) reported 44 minutes ago from Toronto, Ontario
@freedomsupport That's funny. You literally in a private message said you could not help me and that you had no knowledge about the orders....
🎤David Gilbert Voice Over 🎤 #Easy24HourVoiceOver (@DavidGilbertVO) reported 46 minutes ago from Vaughan, Ontario
.@FreedomMobile Worst. Customer. Service. Ever!!!
Laura (@llsebben) reported 51 minutes ago from Toronto, Ontario
Would love to know why I have full bars underground on the subway but at my house I have no service 🤔🤔 @freedomsupport
Alex H Singh (@USATAlexHSingh) reported 53 minutes ago from Toronto, Ontario
@freedomsupport Anyone else still waiting for their Pre order for IPhone Pro Max 13? I am and I did my preorder on Sept 17 2021 and no one from Freedom knows anything. No one can help. So much for Freedom. Maybe it's a code for leaving your company

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

Duster (@dustkrei) reported 4 minutes ago
@FreedomMobile your cell coverage is so awful since switching to your service my phone is basically useless unless I am on wifi. It’s horrible. SOS mode constantly and we’re 10 min from a city.
Kahleel (@_XAmount2) reported 4 minutes ago
Bruh Freedom really having me in hold for an hour y’all are a terrible company @FreedomMobile
MJ (@MJ01311976) reported 6 minutes ago
@FreedomMobile is a complete garbage service and I will disconnect all 3 accounts ASAP. I keep getting with the prepaid accounts and I hear is because we have some defect! My son ended up without the service in a dangerous situation because of your defect. There you have it!
baddiesbingebravo (@baddiesbngbravo) reported 7 minutes ago
@FreedomMobile is the ABSOLUTE worst service provider ever! 14 years as a customer and I’m being treated so horribly, cancel your services with them abhorrent customer service
B̴B̴3̴ (@0xBB3) reported 7 minutes ago
@ericzawo @rory_mg @FreedomMobile Agreed. Was very happy with them. I just didn’t like how I got 0 service in cottage country. Has the network been improved? It’s been a few years since then
Dgrootonis (@iamgroot11) reported 8 minutes ago
@FreedomMobile Team fireworks, it’s too bad that the freedom mobile arch was CLOSED and did t host fireworks on CANADA DAY.
Jasmine Kaur G (@jgarcha) reported 12 minutes ago
Well. @Rogers Shaw, whoever they are doesn’t seem to keen on fighting to keep a 20+ year customer so let’s play the what do people got to offer game? Internet, TV, Home Phone. DM me your best plans @TELUS @FreedomMobile and whoever else.
Stephanie the alchemist (@Stephdalchemist) reported 12 minutes ago
Usually you guys are the worst service providers in Canada. But in the 6 years I’ve used y’all I’ve never had this much issues. Why is my reception off since yesterday freedom? @FreedomMobile It’s 6:37 a.m on a Saturday & I’m up because of you guys. What’s up?
Maro (@badboylex_) reported 13 minutes ago
@FreedomMobile bro you guys have the worst customer service ever wtf
Al Sadius (@Alsadius) reported 15 minutes ago
Hey, @FreedomMobile, quick question. Have any of your employees ever used your customer service systems? Because my experiences today have been astoundingly bad - among the worst customer service experiences of my life. I'm trying to give you money, and it's just brick walls.