Freedom Mobile outages and service status in Thornhill, Ontario
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Full Outage Map
- Freedom Mobile generated 0 outage signals in the last 24 hours around Thornhill, including 0 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Wi-fi.
- Phone (50%)
- Internet (25%)
- Wi-fi (25%)
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Thornhill, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Phone | 12 days ago |
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Toronto
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Phone | 12 days ago |
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Toronto
|
Internet | 20 days ago |
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Toronto
|
Wi-fi | 30 days ago |
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Toronto
|
Phone | 1 month ago |
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Toronto
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Internet | 1 month ago |
Community Discussion
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Freedom Mobile Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario@paulburns Hey hey make sure you aren’t being overcharged! Bought my phone on the freedom website and got overcharged by $500+. Haven’t received refund yet, @FreedomMobile says their credit card refund system is broken
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kiki enen-MOR🦋 (@chocolatmilq) reported from Toronto, Ontario@Andrew48289584 @FreedomMobile If I wasn’t poor I would have left freedom. And I know 😒
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Virve Aljas (@VirveAljas) reported from Toronto, Ontario@freedomsupport Get a hold of you? That's a very innovative solution. They've already wasted valuable time trying to deal with your customer service. A name, a direct contact would be fantastic.
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Carrie Oehm (@Coehmer) reported from Toronto, Ontario@freedomsupport I love when your costumer service reps yell at me! I also love spending 3 hours on the phone with your customer service reps that can’t do anything :)
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SungManitu/2020 (@sungmanitu2020) reported from Toronto, OntarioI'm going to say goodnight as I am still having internet connection issues @Freedmobile & don't send your bots from @freedomsupport as it never turns out well. I'm really disappointed 🤬😡😠😤 & I don't want to blow a gasket over this. Next year things will change ! Believe me !
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Dennis aka dLo (@sidetripca) reported from Toronto, Ontario@SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.
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Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario@ElleSriracha @FreedomMobile Had some amazing customer service phone reps at freedom mobile. Very good reps, but their system is completely off. Been over 60 days and can’t get refund that freedom overcharged me by $500+
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John Daryl (@jhndryl) reported from Toronto, Ontario@freedomsupport Thank you. Hopefully this gets to fix the issue.
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kat (@katlikethief) reported from Toronto, Ontario@freedomsupport Okay, but so help me god if it’s the same “we’re working on fulfilling pre-orders” response I’ve been getting for weeks...
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Erica Ehm (@EricaEhm) reported from Toronto, OntarioThen @FreedomMobile DMed me. They offered an IPhone XR for zero down. $10 a month for 2 years for the phone and $55 a month for the Promo Freedom plan which is 6GB plus 4B at no additional charge. That promo is locked in for 2 years. They lose $550 on the phone.
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Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario@FreedomMobile is your app down?? I can’t pay my bill?
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Jan J (@HBchic_Jade) reported from Toronto, Ontario@FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks
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Terri Dorrington (@Beautylicious82) reported from Toronto, OntarioToday I went to call a friend to invite her for coffee when my phone says my service has been suspended. So I first go to @FreedomMobile store & the rep there says I owe 21 dollars. I was like Wtf I just paid 40 for September. How do I owe a phone bill when i just switched friday
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Cubby (@Cubby1412) reported from The Beaches, Ontario@FreedomMobile I phoned. Was told to go to another provider. Awesome customer support.
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Cristian Arango (@krixthyan) reported from Toronto, OntarioIs @FreedomMobile the worst mobile company? Hint: Yes
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Virve Aljas (@VirveAljas) reported from Toronto, Ontario@freedomsupport With all due respect, your process could go something like this: "My child died, I need to cancel the plan and return the phone." "We'll take care of everything, the plan is canceled as of now, we'll send you a return package for the phone. Condolences."
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Dominic Persaud (@DominicPersaud) reported from Toronto, Ontario@FreedomMobile I have been a loyal customer ever since the company was Wind mobile and still trust and adore the company since it has the best rates out there... please rectify this problem by tomorrow at least!
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Laura (@llsebben) reported from Toronto, OntarioWould love to know why I have full bars underground on the subway but at my house I have no service 🤔🤔 @freedomsupport
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Don Schacter (@donschacter) reported from Toronto, Ontario@FreedomMobile terrible & annoying commercial
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Tim PF (@TimFranko2) reported@FreedomMobile Hey, you guys need to get your act together & set up service in the Trail, Castlegar, Nelson, Rosland, & salmo area of BC ASAP. Why does this small region have no service yet there is coverage there? You guys have service in Grand Forks & in Creston. So?🤔?🤔?
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Tristan Carpio (@TrisCarpio) reported@FreedomMobile hello having trouble activating an esim. Can you assist
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gbreezie (@garry568) reported@FreedomMobile support Samsung watch LTE already. Stop loving apple so much
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ldbharat nahata (@iambn) reported@FreedomMobile I don't get any network in my office building in downtown Toronto and when I call you technical support team, the people either shout or cut the call. If this is the service one receives I am done with your service. Scammer company
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Gamer Graham (@GTM618) reported@FreedomMobile In Niagara Falls Canada last 2 days. Get a message yesterday that I roamed into the US and would be charged at such. Never left Canada. And now today can't get a call out. Not even to you for support. What happened to your twitter suport chat.
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Stephanie the alchemist (@Stephdalchemist) reportedUsually you guys are the worst service providers in Canada. But in the 6 years I’ve used y’all I’ve never had this much issues. Why is my reception off since yesterday freedom? @FreedomMobile It’s 6:37 a.m on a Saturday & I’m up because of you guys. What’s up?
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Arise (@Ariseskater) reported@FreedomMobile Switched to freedom 4 months ago and now I get dropped calls repeatedly it's been so annoying never had this issue with any other carrier and when you try to phone customer support it takes up to an hour to get thru been to the outlet a few times. ready to give up on this plan
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baddiesbingebravo (@baddiesbngbravo) reported@FreedomMobile is the ABSOLUTE worst service provider ever! 14 years as a customer and I’m being treated so horribly, cancel your services with them abhorrent customer service
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Ryan Wilson (@RyanNW23) reported@FreedomMobile wr have had an issue with how leaving your team was handled by the location we dealt with. We advised them our plans all along and they advised us the proper steps to take. Now they are charging us. #CustomerComplaint #customerservicefail
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WyzeOne (@Remlam) reported@MAKHKHKHKHZOUMI @FreedomMobile Because their prices and value save thousands of dollars. I’m part of this outage but this is the first hiccup I’ve had with them in 6 or 7 years I’ve been with them. Compared to Rogers and Telus, freedom is far superior!