Freedom Mobile Outage Report in Thornhill, Ontario

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (57%)
• Phone (32%)
• Total Blackout (5%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Live Outage Map Near Thornhill, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough, and Woodbridge.

City	Problem Type	Report Time
Toronto	Internet	12 days ago
Toronto	Internet	21 days ago
Toronto	Internet	24 days ago
Toronto	Internet	25 days ago
Toronto	Phone	29 days ago
Toronto	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

• 
  SungManitu/2020 (@sungmanitu2020) reported 1 minute ago from Toronto, Ontario

  I'm going to say goodnight as I am still having internet connection issues @Freedmobile & don't send your bots from @freedomsupport as it never turns out well. I'm really disappointed 🤬😡😠😤 & I don't want to blow a gasket over this. Next year things will change ! Believe me !

• 
  Freedom Customer (@CustomerFreedom) reported 2 minutes ago from Toronto, Ontario

  @ElleSriracha @FreedomMobile Had some amazing customer service phone reps at freedom mobile. Very good reps, but their system is completely off. Been over 60 days and can’t get refund that freedom overcharged me by $500+

• 
  SungManitu/2020 (@sungmanitu2020) reported 3 minutes ago from Toronto, Ontario

  @freedomsupport I'm so fed up with your lack of service I will most likely switch my cellular phone needs elsewhere in 2021 ! I have had this conversation with you too many times before with no resolve to the situation of poor connection etc. I'm not going to waste anymore time.

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 16 minutes ago from Toronto, Ontario

  Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.

• 
  Black Hippy (@LeonDies4jays) reported 21 minutes ago from Toronto, Ontario

  So @FreedomMobile really wants me to travel 1 and 30 mins to a different city just to return a phone when it’s not in the return policy...that’s some prime customer service right there

• 
  rin (@OtarineMusic) reported 23 minutes ago from Toronto, Ontario

  @freedomsupport is there any information as to when Freedom intends to launch its 5G service?

• 
  SungManitu/2020 (@sungmanitu2020) reported 23 minutes ago from Toronto, Ontario

  @freedomsupport I am happier than last week. I don't need to send you a private message for now. Just keep giving me & others the service promised & we will be happy.

• 
  Freedom Customer (@CustomerFreedom) reported 24 minutes ago from Toronto, Ontario

  @FreedomMobile @FreedomMobile during these Covid hardship times you have falsely charged my credit card by more than $250+ and my freedom account by $250+ and have not returned my money even after 60 days. Apparently your credit card system is not working

• 
  Tai Tang (@tallpagee) reported 28 minutes ago from Toronto, Ontario

  @freedomsupport , I have problem with text message. My iPhone is unable to send text messages but receiving text is ok. It’s been for 3 days already, please help

• 
  kat (@katlikethief) reported 30 minutes ago from Toronto, Ontario

  @freedomsupport Okay, but so help me god if it’s the same “we’re working on fulfilling pre-orders” response I’ve been getting for weeks...

• 
  SungManitu/2020 (@sungmanitu2020) reported 33 minutes ago from Toronto, Ontario

  @freedomsupport Again & again I have tweeted about your total lack of service & I just paid my bill early ! I will DM my **** you soon !

• 
  SungManitu/2020 (@sungmanitu2020) reported 34 minutes ago from The Beaches, Ontario

  @freedomsupport I feel I pay what is satisfactory for service but it maybe an issue I need to address with my LG phone manufacturer !

• 
  SungManitu/2020 (@sungmanitu2020) reported 38 minutes ago from Toronto, Ontario

  @freedomsupport It's astounding when you speak up about a lack of service it suddenly gets better ! Perhaps if this keeps up I may stay with you.

• 
  Freedom Customer (@CustomerFreedom) reported 40 minutes ago from Toronto, Ontario

  @paulburns Hey hey make sure you aren’t being overcharged! Bought my phone on the freedom website and got overcharged by $500+. Haven’t received refund yet, @FreedomMobile says their credit card refund system is broken

• 
  Freedom Customer (@CustomerFreedom) reported 41 minutes ago from Toronto, Ontario

  @vishmili @FreedomMobile Great idea by @FreedomMobile . Make sure you keep checking your bills. Freedom mobile overcharged me $500 and I have tried all their customer support channels and still can’t get my refunds in over 60 days! They sneakily charged my credit card so just check

• 
  Freedom Customer (@CustomerFreedom) reported 45 minutes ago from Toronto, Ontario

  @hootchandcootch @FreedomMobile @FreedomMobile falsely charged me $500 on my credit card and account and suspended my line after I disputed with my credit card company. Then they said I have to pay an extra $125 to get my line opened even tho their credit card system not working

• 
  kat (@katlikethief) reported 48 minutes ago from Toronto, Ontario

  hi @FreedomMobile can you tell me when my iPhone I preordered two weeks ago might arrive? I called the store I purchased from and was told simply, “we don’t know” which is kind of the worst possible answer?

• 
  Pedro Marques (@MetroManTO) reported 52 minutes ago from Toronto, Ontario

  @FreedomMobile I’ve had a 5G capable iPhone for over a month now and still no idea of when Freedom will provide the service. Should I just go back to @Bell? Please don’t send me a link to an old page on your site that’s been promising 5G for years. Give your customers a date.

• 
  Call Me Scotty (@andreammscott) reported 53 minutes ago from Toronto, Ontario

  @freedomsupport Hi. I've been getting an 'error 38' message since 6:30pm on January 14 and unable to send texts. How do I fix this?

• 
  Shohan Chowdhury (@ShohanSoham) reported 60 minutes ago from Toronto, Ontario

  Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  n̶a̶t̶e̶h̶o̶u̶d̶i̶n̶i̶ (@natehoudini) reported 3 minutes ago

  @FreedomMobile y’all customer service sucks in every location im switching to @rogers

• 
  Derek Zary (@derek_zary) reported 6 minutes ago

  @freedomsupport The stealing through the internet has made it worse thousands of times more... The product sellers should pay for the advertising gor the wages of advertisers...not poor...that has to be a line drawn here..how much is too much??🤔

• 
  Satvinder Singh (@Satvind70085516) reported 6 minutes ago

  @freedomsupport Look for the temporary number your company gave me 647-916-7014 . Do you see what you're doing here?? Just same old crap like your customer service dept. Thank you...

• 
  FCK OFF POPCAAN (@geturbawtyfat) reported 7 minutes ago

  @FreedomMobile is the worst phone company

• 
  Jehsc (@Jeh5c) reported 8 minutes ago

  @BrownGuyMadeIT @freedomsupport Still same spotty service. Till this day.

• 
  🕊🎀 (@ciggmar) reported 9 minutes ago

  Any issues reported with sending/getting texts or making calls? @freedomsupport

• 
  Jehsc (@Jeh5c) reported 11 minutes ago

  @FreedomMobile Garbage cell signal hurtz

• 
  🕊🎀 (@ciggmar) reported 15 minutes ago

  Any reported problems with @FreedomMobile?? I HAVE service but no texts or calls are going through..?? Not happy with the price I’m paying.

• 
  Melina (@m_rodway) reported 17 minutes ago

  @freedomsupport @Craftytee Lies they don’t help you! Im on ODSP AND THEY DO NOT CARE!!

• 
  Ashish Sharma (@ashish_sharma39) reported 17 minutes ago

  @freedomsupport i am not able to set up Auto pay in about 50-60 attempts and i read on many threads that it is an ongoing issue with you for last many months , please help and you provide 5 dollars discount on the monthly bill and that is why I opted for the plan. Pls fix asap.