Freedom Mobile outages and service status in Thornhill, Ontario

No problems detected

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Freedom Mobile generated 0 outage signals in the last 24 hours around Thornhill, including 0 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and Phone.

Internet (33%)
Wi-fi (33%)
Phone (33%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 21, 9:40 AM EDT	0	0
May 21, 10:00 AM EDT	0	0
May 21, 10:20 AM EDT	0	0
May 21, 10:40 AM EDT	0	0
May 21, 11:00 AM EDT	0	0
May 21, 11:20 AM EDT	0	0
May 21, 11:40 AM EDT	0	0
May 21, 12:00 PM EDT	0	0
May 21, 12:20 PM EDT	0	0
May 21, 12:40 PM EDT	0	0
May 21, 1:00 PM EDT	0	0
May 21, 1:20 PM EDT	0	0
May 21, 1:40 PM EDT	0	0
May 21, 2:00 PM EDT	0	0
May 21, 2:20 PM EDT	0	0
May 21, 2:40 PM EDT	0	0
May 21, 3:00 PM EDT	0	0
May 21, 3:20 PM EDT	0	0
May 21, 3:40 PM EDT	0	0
May 21, 4:00 PM EDT	0	0
May 21, 4:20 PM EDT	0	0
May 21, 4:40 PM EDT	0	0
May 21, 5:00 PM EDT	0	0
May 21, 5:20 PM EDT	0	0
May 21, 5:40 PM EDT	0	0
May 21, 6:00 PM EDT	0	0
May 21, 6:20 PM EDT	0	0
May 21, 6:40 PM EDT	0	0
May 21, 7:00 PM EDT	0	0
May 21, 7:20 PM EDT	0	0
May 21, 7:40 PM EDT	0	0
May 21, 8:00 PM EDT	0	0
May 21, 8:20 PM EDT	0	0
May 21, 8:40 PM EDT	0	0
May 21, 9:00 PM EDT	0	0
May 21, 9:20 PM EDT	0	0
May 21, 9:40 PM EDT	0	0
May 21, 10:00 PM EDT	0	0
May 21, 10:20 PM EDT	0	0
May 21, 10:40 PM EDT	0	0
May 21, 11:00 PM EDT	0	0
May 21, 11:20 PM EDT	0	0
May 21, 11:40 PM EDT	0	0
May 22, 12:00 AM EDT	0	0
May 22, 12:20 AM EDT	0	0
May 22, 12:40 AM EDT	0	0
May 22, 1:00 AM EDT	0	0
May 22, 1:20 AM EDT	0	0
May 22, 1:40 AM EDT	0	0
May 22, 2:00 AM EDT	0	0
May 22, 2:20 AM EDT	0	0
May 22, 2:40 AM EDT	0	0
May 22, 3:00 AM EDT	0	0
May 22, 3:20 AM EDT	0	0
May 22, 3:40 AM EDT	0	0
May 22, 4:00 AM EDT	0	0
May 22, 4:20 AM EDT	0	0
May 22, 4:40 AM EDT	0	0
May 22, 5:00 AM EDT	0	0
May 22, 5:20 AM EDT	0	0
May 22, 5:40 AM EDT	0	0
May 22, 6:00 AM EDT	0	0
May 22, 6:20 AM EDT	0	0
May 22, 6:40 AM EDT	0	0
May 22, 7:00 AM EDT	0	0
May 22, 7:20 AM EDT	0	0
May 22, 7:40 AM EDT	0	0
May 22, 8:00 AM EDT	0	0
May 22, 8:20 AM EDT	0	0
May 22, 8:40 AM EDT	0	0
May 22, 9:00 AM EDT	0	0
May 22, 9:20 AM EDT	0	0
May 22, 9:40 AM EDT	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thornhill, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto.

City	Problem Type	Report Time
Toronto	Internet	7 days ago
Toronto	Wi-fi	17 days ago
Toronto	Phone	29 days ago
Toronto	Internet	1 month ago
Toronto	Phone	1 month ago
Toronto	Phone	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

SungManitu/2020 (@sungmanitu2020) reported 1 minute ago from Toronto, Ontario
@freedomsupport Again & again I have tweeted about your total lack of service & I just paid my bill early ! I will DM my **** you soon !
Renan Ledoux (@renanledoux) reported 3 minutes ago from Toronto, Ontario
@FreedomMobile I’m uber driver and I couldnt work this morning because of the internet issues, I rely on that to be able to make money. #notcoolfreedom
Nunya Biznez (@GwapogiTalaga) reported 6 minutes ago from Toronto, Ontario
It's curious: of all the carriers I spoke with, @FidoMobile was able to offer what I was getting with @FreedomMobile. Same cost, same data, same service, same basically everything. Best thing is: it's on postpaid, which will help me in the long run.
Terri Dorrington (@Beautylicious82) reported 8 minutes ago from Toronto, Ontario
@VicD31 @FreedomMobile unfortunately muscles are not going to help with this situation but possibly a great lawyer.
Mike Whelan (@whelanmj) reported 8 minutes ago from Toronto, Ontario
@freedomsupport You're apologizing that I feel this way, but not for making me feel this way! I've sent almost a dozen DM's, but continued to get the runaround! Paying for a service that I can't use!
Michelle Williamson (@MichCWilliamson) reported 21 minutes ago from Toronto, Ontario
@EricaEhm @FreedomMobile Good choice! We switched our teen to @FreedomMobile a few months ago and no issues with service. I’m following as soon as I can get out of my Bell contract. 😕
TD Presents Scarborough Festival (@ScarbFestTO) reported 21 minutes ago from Toronto, Ontario
@FreedomMobile having issues with one of our lines cannot receive incoming calls
Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 24 minutes ago from The Beaches, Ontario
There needs to be a self service way to pay off your device tab online because the customer service agents on the phone are annoying as hell. @FreedomMobile
Brian (Stuttering Loudly) (@StutterLoudly) reported 27 minutes ago from Toronto, Ontario
.@FreedomMobile how can I make a complaint? Your employee at #CedarbraeMall is not wearing his mask.
Terri Dorrington (@Beautylicious82) reported 29 minutes ago from Toronto, Ontario
If your a @freedomsupport @FreedomMobile Prepaid monthly customer whatever you do. . . DO NOT JOIN A MONTHLY PLAN!!!!! I can’t believe I now have two issues with this company after trying to migrate to a monthly bill. F’D UP! Never make deals on friday the 13th! Never Do MONTHLY
Bruno Garcia (@brungarc) reported 30 minutes ago from Toronto, Ontario
@freedomsupport I had no Internet last night. Even after restarting my phone as your operator suggested as a fix. This morning it works. Without any change.
Willem de Ruijter (@Willem_Michael) reported 31 minutes ago from Toronto, Ontario
I spent my #snowday speaking with @TELUSsupport service reps. In December 2017 @TELUS and other major Cell companies matched the @FreedomMobile #10GB plans. 14 months pass they raise the fee $10. The price we pay for #Cellphone service in #Canada is ridiculous. @CRTCeng
Cubby (@Cubby1412) reported 31 minutes ago from The Beaches, Ontario
After being a loyal, paying customer at @FreedomMobile for 22 years I'm forced to change carriers. The poor customer service I've received today showed no loyalty. Who is the best? Bell, Fido or Telus? I'm actually unhappy with Freedom for the first time. #freedommoblie #freedom
Don Schacter (@donschacter) reported 33 minutes ago from Toronto, Ontario
@FreedomMobile terrible & annoying commercial
Terri Dorrington (@Beautylicious82) reported 40 minutes ago from Toronto, Ontario
Today I went to call a friend to invite her for coffee when my phone says my service has been suspended. So I first go to @FreedomMobile store & the rep there says I owe 21 dollars. I was like Wtf I just paid 40 for September. How do I owe a phone bill when i just switched friday
Nunya Biznez (@GwapogiTalaga) reported 40 minutes ago from Toronto, Ontario
@jacklynthinks @RogersHelps @FreedomMobile @Rogers Wrong, Skippy. You said they RUN on the same network, not that their owned by those telcos. PC Mobile runs off Bell's network but is owned by Loaws. Petro Canada has service but its run off Rogers. Their own company tho.
Andrew Dignum (@TheDiggyShow) reported 45 minutes ago from Toronto, Ontario
Still seeing H+. Called you at 611, got a tech who told me to restart my phone and reset my network. Did both. Didn't work. Back in hold. Not even a peep from you. @freedomsupport @FreedomMobile #FRUSTRATION #ghosting
Sukumar (Suku) சுகு Balasubramaniam (@sukub) reported 51 minutes ago from King, Ontario
@freedomsupport I called 46 minutes ago about my phone not working my location you can see and I give them alternative number call me back that's the way they can resolve the problem on my phone but they never called me back
SungManitu/2020 (@sungmanitu2020) reported 60 minutes ago from Toronto, Ontario
@freedomsupport I am happier than last week. I don't need to send you a private message for now. Just keep giving me & others the service promised & we will be happy.
Richard Carlson (@RichardKCarlson) reported 60 minutes ago from Toronto, Ontario
@FreedomMobile your telephone support is abysmal! If you want to retain me as a customer you better improve. Even Rogers is better!

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

Peg City 🇨🇦 (@wpgAce) reported 1 minute ago
@themainnetwork @FreedomMobile Been on hold for over an hour. 1.5 hrs on the chat. It's horrible. My number got ported, being charged as they did, unable to log into the account. Just a nightmare provider
Tekin Ozkurt (@TekinOzkur15081) reported 6 minutes ago
@FreedomMobile Ok I pay more as a exsisting customer
Tristan Carpio (@TrisCarpio) reported 7 minutes ago
@FreedomMobile hello having trouble activating an esim. Can you assist
Ryan Wilson (@RyanNW23) reported 7 minutes ago
@FreedomMobile wr have had an issue with how leaving your team was handled by the location we dealt with. We advised them our plans all along and they advised us the proper steps to take. Now they are charging us. #CustomerComplaint #customerservicefail
J.S. Karma (@EtInferius) reported 8 minutes ago
@DAKKADAKKA1 @FreedomMobile mobile did the same and i was getting charged every week almost for my bill i had already paid. They even sent me a text on feb 26th last year saying my bill wont be deducted from my account till march 11th cuz that was when it was due. THE VERY NEXT DAY they tried taking the money. I got a text saying the money did not go thru. Im like "What ********?!" I could sue, my bank has all my records even insufficient account tries from anyone when im broke. I talked to my bank after another incidient that was really ****** up. I had to GET A NEW CARD entirely. And i didnt even have auto pay on! They just went and tries to take it cuz the card was saved as a payment option. Scammy scammy scammy
Eve (@Eve62617669) reported 10 minutes ago
@FreedomMobile you suck and because I get no help 15 min to receive verification code I am going to Lose everything
Testezlaf (@testezlaf) reported 10 minutes ago
@FreedomMobile Any words from Freedom about the home internet ongoing issue since Monday? Customer service is unreachable!!!!
Testezlaf (@testezlaf) reported 12 minutes ago
@4v5ttjj7vy @FreedomMobile Its all over reddit, internet is trash, and no customer support or any word from Freedom, unacceptable service!
Spike (@HeyimSpike) reported 13 minutes ago
@FreedomMobile My grandparents are stuck in Dubai International Airport and there was a drone strike and their relying on Freedom to communicate since Wi-Fi is down but Freedom Support refused to provide them with roaming service waived or any help! Can you guys help please?
Eve (@Eve62617669) reported 18 minutes ago
@FreedomMobile you suck and because I get no help 15 min to receive verification code I am going to Lose everything