Freedom Mobile outages and service status in Thornhill, Ontario
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Freedom Mobile generated 0 outage signals in the last 24 hours around Thornhill, including 0 direct reports.
- The most common problems reported in this area mention Phone and Internet.
- The most recent signal from this area was received Apr 22, 11:52 PM EDT.
- Phone (75%)
- Internet (25%)
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Thornhill, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, and Scarborough.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Phone | 7 days ago |
|
Toronto
|
Internet | 9 days ago |
|
Toronto
|
Phone | 18 days ago |
|
Toronto
|
Phone | 22 days ago |
|
Toronto
|
Internet | 1 month ago |
|
Toronto
|
Internet | 1 month ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
-
Mike Bates (@joemayo17) reported from Toronto, Ontario@freedomsupport I haven’t been able to login to my account all day. What’s going on?
-
Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, OntarioToday's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.
-
CZ (@codyzaz) reported from The Beaches, Ontario@Rogers @FreedomMobile .@rogers it's 10:50am, and Customer Service is STILL CLOSED
-
GraceReflex (@feettofeet) reported from Toronto, Ontario@freedomsupport not able to contact anyone not getting any help from customer service numbers 611 isn’t working from my mobile phone, chat service isn’t working Bought plan three days ago, haven’t used it at all Can’t make or receive calls... help
-
Alex H Singh (@USATAlexHSingh) reported from Toronto, Ontario@freedomsupport That's funny. You literally in a private message said you could not help me and that you had no knowledge about the orders....
-
Hayme Torres (@JaymeeTorres) reported from Toronto, Ontario@freedomsupport hi good afternoon.. i just wanna know what could possibly happen if i paid my bill triple or quadruple times because it shows on the app that payment doesnt work but it charges on my bank account...
-
Michelle Williamson (@MichCWilliamson) reported from Toronto, Ontario@EricaEhm @FreedomMobile Good choice! We switched our teen to @FreedomMobile a few months ago and no issues with service. I’m following as soon as I can get out of my Bell contract. 😕
-
SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario@freedomsupport It's astounding when you speak up about a lack of service it suddenly gets better ! Perhaps if this keeps up I may stay with you.
-
Nunya Biznez (@GwapogiTalaga) reported from Toronto, OntarioI was a @koodo customer for a grand total of three days, before I realized that the company is a bad joke. I'm sticking with @FreedomMobile.
-
Willem de Ruijter (@Willem_Michael) reported from Toronto, OntarioI spent my #snowday speaking with @TELUSsupport service reps. In December 2017 @TELUS and other major Cell companies matched the @FreedomMobile #10GB plans. 14 months pass they raise the fee $10. The price we pay for #Cellphone service in #Canada is ridiculous. @CRTCeng
-
Cubby (@Cubby1412) reported from The Beaches, OntarioSuch a shame. Leaving @FreedomMobile after 13 years. No loyalty to their customers. Ive tried, get get any customer support. Hello Fido. #freedommoblie #fido #Toronto
-
Dominica Larkin (@DominicaLarkin) reported from Toronto, Ontario@FreedomMobile I got an offer to upgrade to the SE but I have to go to a store to order it - during a pandemic!!!! Ridiculous 🤬 the only store near me shows that it is open but they aren’t picking up the phone. Your “offer” to upgrade expires on Friday - please help!!!
-
Erica Ehm (@EricaEhm) reported from Toronto, OntarioThen @FreedomMobile DMed me. They offered an IPhone XR for zero down. $10 a month for 2 years for the phone and $55 a month for the Promo Freedom plan which is 6GB plus 4B at no additional charge. That promo is locked in for 2 years. They lose $550 on the phone.
-
TD Presents Scarborough Festival (@ScarbFestTO) reported from Toronto, Ontario@FreedomMobile having issues with one of our lines cannot receive incoming calls
-
Virve Aljas (@VirveAljas) reported from Toronto, Ontario@dhogg72 @freedomsupport Hi again @FreedomMobile, you asked for them to reach out. They have. Twice. Are you getting a sense of how their customer service experience has been thus far as you charge them massive fees for canceling services following the death of their child?
-
Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario@VicD31 @freedomsupport @FreedomMobile So not impressed with their service for the first time since i’ve joined over a decade ago
-
Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario@hootchandcootch @FreedomMobile @FreedomMobile falsely charged me $500 on my credit card and account and suspended my line after I disputed with my credit card company. Then they said I have to pay an extra $125 to get my line opened even tho their credit card system not working
-
Virve Aljas (@VirveAljas) reported from Toronto, Ontario@freedomsupport Get a hold of you? That's a very innovative solution. They've already wasted valuable time trying to deal with your customer service. A name, a direct contact would be fantastic.
-
John Daryl (@jhndryl) reported from Toronto, Ontario@freedomsupport Thank you. Hopefully this gets to fix the issue.
-
Jan J (@HBchic_Jade) reported from Toronto, Ontario@FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
Laurentian Elite (@EliteLaurentian) reported@FreedomMobile why isn’t cell service available in the tunnels of the new Eglinton Crosstown LRT in Toronto? All the other carriers seem to offer it
-
Heynow (@heynow19951) reported@FreedomMobile next step will be to move all my lines to Roger’s and pay the penalty with freedom. That’s how disappointed in this company who is willing to loose a customer of 6 years
-
the other KC (@iamtheotherkc) reportedSoooo @FreedomMobile is down and you can’t reach their customer support. For folks working from home, this is nightmare scenario. 😩😩
-
Temi🐆🍒 (@temid4yo) reported@FreedomMobile can you pick up the customer care line omggg
-
Silvia C. (@SilviaCai) reported@FreedomMobile - been your loyal customer for a long time & have seen great improvements to your service and I’m still wondering why we continue to have a dark spots in Toronto. E.g. no signal at Long Branch. Fill that whole. Thank you.
-
Stephanie the alchemist (@Stephdalchemist) reportedUsually you guys are the worst service providers in Canada. But in the 6 years I’ve used y’all I’ve never had this much issues. Why is my reception off since yesterday freedom? @FreedomMobile It’s 6:37 a.m on a Saturday & I’m up because of you guys. What’s up?
-
J.S. Karma (@EtInferius) reported@DAKKADAKKA1 @FreedomMobile mobile did the same and i was getting charged every week almost for my bill i had already paid. They even sent me a text on feb 26th last year saying my bill wont be deducted from my account till march 11th cuz that was when it was due. THE VERY NEXT DAY they tried taking the money. I got a text saying the money did not go thru. Im like "What ********?!" I could sue, my bank has all my records even insufficient account tries from anyone when im broke. I talked to my bank after another incidient that was really ****** up. I had to GET A NEW CARD entirely. And i didnt even have auto pay on! They just went and tries to take it cuz the card was saved as a payment option. Scammy scammy scammy
-
YTPeasantVision (@YTPeasantVision) reportedWell, the stream didnt start due to some technical issues on my end. And by that, I mean I ran out my data plan. Bless you @FreedomMobile and your amazing customer service. Another 150GB of a data/month for a $1 increase to my bill? Yes please. Your staff are awesome!
-
mistassixbulletsappears (@orobichan420) reported@FreedomMobile DO SOMETHING ABOUT YOUR INTERNET SERVICE OUTAGE
-
Keegan Seeburger (@CuratedCollect) reportedAfter 15 years we dropped @Rogers they offered no price match or customer retention. And wouldn’t even offer the same rate as their “new to Canada” offer… @FreedomMobile FTW exact same everything and bill is down $100 month