Freedom Mobile Outage in Thornhill, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

 No problems detected at Freedom Mobile

Freedom Mobile problems in the last 24 hours in Thornhill, Ontario

Freedom Mobile Outage Chart in Thornhill, Ontario

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Most Reported Problems:

Total Blackout

Freedom Mobile Outage Map Near Thornhill, Ontario

The most recent outage reports and issues originated from Toronto, Scarborough, Thornhill and Woodbridge.

Toronto Internet
Toronto Internet
Toronto Internet
Scarborough Total Blackout
Toronto Total Blackout
Toronto Total Blackout

Freedom Mobile in Thornhill, Ontario Comments

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Freedom Mobile Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:
  • whelanmj Mike Whelan (@whelanmj) reported from Toronto, Ontario

    @freedomsupport Asked CS for instructions to access/activate my voicemail. They responded by giving me something completely different. Then asked for my email address/pin. Then they asked how they could help me. Told them again I was trying to activate voicemail!

  • llsebben Laura (@llsebben) reported from Toronto, Ontario

    Would love to know why I have full bars underground on the subway but at my house I have no service 🤔🤔 @freedomsupport

  • ScarbFestTO TD Presents Scarborough Festival (@ScarbFestTO) reported from Toronto, Ontario

    @FreedomMobile having issues with one of our lines cannot receive incoming calls

  • RichardKCarlson Richard Carlson (@RichardKCarlson) reported from Toronto, Ontario

    @FreedomMobile your telephone support is abysmal! If you want to retain me as a customer you better improve. Even Rogers is better!

  • Simone_RC67 Simone RC 🇺🇸🇨🇦💜 (@Simone_RC67) reported from Toronto, Ontario

    @AMV86941518 @FreedomMobile @TELUS You should switch...been with @freedomsupport for 7+ years and I am so happy. Was with the other 3 early on when moved from Chicago, kept my US cell at the same time cuz they were horrible. As soon as Freedom came to town, I switched!

  • TechWithRed Marianthe Mesbouris (@TechWithRed) reported from Toronto, Ontario

    @FreedomMobile - need someone to contact me regarding an account! Your representatives two days in a row cannot help!

  • Willem_Michael Willem de Ruijter (@Willem_Michael) reported from Toronto, Ontario

    I spent my #snowday speaking with @TELUSsupport service reps. In December 2017 @TELUS and other major Cell companies matched the @FreedomMobile #10GB plans. 14 months pass they raise the fee $10. The price we pay for #Cellphone service in #Canada is ridiculous. @CRTCeng

  • pcbrl Peter Cabral (@pcbrl) reported from Winston Park, Ontario

    @freedomsupport Yes, I am. I was experience issues across Toronto during my commute today.

  • mattrorabeck Matt Rorabeck (@mattrorabeck) reported from Toronto, Ontario

    Uh, @FreedomMobile has been down all morning and there hasn’t been a single word from them on social or anywhere. 😒 🙄

  • bruce_in Bruce MacNeil (@bruce_in) reported from Toronto, Ontario

    Long term customer of @FreedomMobile really noticing the added cost since the Shaw takeover. Slow network as the clamber for nickels and dimes continues. #Mobility #Canada #Toronto

  • tedbutler9 Ted Butler (@tedbutler9) reported from Toronto, Ontario

    @badbrad888 @TrafficLA_ @JustinTrudeau @Bell @Rogers @TELUS @FreedomMobile Chinese phones are a Trojan horse of viruses intended to take us down

  • anthony46938968 Sungmanitu2018 (@anthony46938968) reported from Toronto, Ontario

    I'm not impressed with your service @FreedomMobile We have danced enough ! Time to consider another partner.

  • DeanLubaki ? (@DeanLubaki) reported from Toronto, Ontario

    .@FreedomMobile staff at your Eaton Centre store said to me: "we can't just sell you a SIM we have to activate it". Hummm then why is there an online activation option? Your staff want their commission so bad they're lying to me?

  • godsonwayesu GOD's SON (@godsonwayesu) reported from Toronto, Ontario

    @freedomsupport I need a free phone. Been a valuable customer for 5 years and I can't get a contract with you guys?¿ It doesn't make sense.

  • FreezaChin 何兆安 (@FreezaChin) reported from Toronto, Ontario

    @thisisgrump @Rogers @FreedomMobile If anything I’m getting better reception in places where it used to be shit ie basement venues

  • FreezaChin 何兆安 (@FreezaChin) reported from Toronto, Ontario

    @thisisgrump @Rogers @FreedomMobile I waited for @jayemkayem to have the plan for almost two months first and she had zero problems even in England so nah

  • HabtomKidane Habtom Kidane (@HabtomKidane) reported from Toronto, Ontario

    @FreedomMobile 2/2 .. I have a video mistreating us and refusing from giving us adequate information of z product, calling “ignorance” when I told him that “customer is a king and should b treated as kings and queens” I am freedom client & please tell me if credit card is needed to buy a SIM ?

  • jeremyBanks Jeremy (@jeremyBanks) reported from Toronto, Ontario

    @freedomsupport’s website is so broken you can’t manage your phone from your phone and so inaccessible it should be a civil rights violation. It just locked me out again because it failed to load its captcha result five times in a row. Don’t want my money? I’ll pay Bell instead.

  • imigliano73 Isabella Migliano (@imigliano73) reported from Toronto, Ontario

    @FreedomMobile is the network down. My text messages to other freedom mobile users are not going through?

  • TheEnterTayner MurDucktales (@TheEnterTayner) reported from Toronto, Ontario

    @FreedomMobile who would i contact about an employee issue?

  • mikiewhite Michael White (@mikiewhite) reported from Vaughan, Ontario

    @freedomsupport I turned off adaptive brightness. Now my pixel 2 xl is using indoor brightness at 34% instead of 75%. Outdoor should be improved. Hopefully this is a software issue. Now it is just like day 1, moving the slider to the far right, too bright even for outside

  • sungmanitu1958 Sungmanitu1958 (@sungmanitu1958) reported from Toronto, Ontario


  • mikiewhite Michael White (@mikiewhite) reported from Toronto, Ontario

    @freedomsupport Question: I notice my pixel 2 xl, screen is more fun than when I first got the phone. The problem started 3 weeks after I got the phone. Any suggestions

  • flyporter20 Steve Burnell (@flyporter20) reported from Toronto, Ontario

    @freedomsupport why cant I make calls? My phone says "not registered on the network?

  • eanbowman Softness Guaranteed ? (@eanbowman) reported from Toronto, Ontario

    @FreedomMobile sync-but-no-surf all along the Martin Goodman Trail in Toronto this morning. (Full bars but no 4G signal. Tried all usual diagnosis steps.) Just an FYI. No I don't want to talk to a CSR. Just let your network team know 4G backbone is acting up.

  • nanopodstudio tosca terán (@nanopodstudio) reported from The Beaches, Ontario

    Well, it is clear @FreedomMobile do not want me as a customer any longer. Freedom? Ha! What a joke company. Horrible customer service reps. Horrible service. Any recommendations for new mobile service, pls let me know! @vexedmuddler

  • ksilvermakeup Karen Silver (@ksilvermakeup) reported from The Beaches, Ontario

    @FreedomMobile I really like @FreedomMobile reasonable pricing, good service.

  • sungmanitu1958 Sungmanitu1958 (@sungmanitu1958) reported from The Beaches, Ontario

    @freedomsupport Okay. Canadian's are fed up with being gauged for cellular service so you can tell Shaw to take note that they will lose more customers than gain if this keeps up. I don't enjoy a bad internet connection & that's constant.

  • lamoywilliams Lamoy (@lamoywilliams) reported from Toronto, Ontario

    @freedomsupport I’m customer of 10 years. I’ve been with Wind before it became #freedommobile my account is still showing a balance that needs to be cleared. I never had a late payment & was probably your best customer. Don’t ruin my perfect credit rating.Please fix @ConsumerSOS

  • pels_bad Perdue (@pels_bad) reported from Toronto, Ontario

    @FreedomMobile your customer service is shitty

  • ITSWH0RECHATA ᴍɪɢᴜᴇʟ ᴄᴏʟɪɴ ?? (@ITSWH0RECHATA) reported from Toronto, Ontario

    @FreedomMobile My LTE is not working :/ neither my 3G

  • treygeiger Trey Geiger (@treygeiger) reported from Toronto, Ontario

    @freedomsupport I've been getting 3X daily calls from random Somalia numbers over the past few days. I've blocked but new ones keep coming. Can you help? Can I (or you) simply block the entire area code? This didn't happen with my phone # until I moved to Freedom.

  • nataliamanzocco gary giygas (@nataliamanzocco) reported from Toronto, Ontario

    See, @freedommobile does this great thing where they LOOK AT YOUR BANK ACCOUNT/CREDIT CARD and if you don't have all the funds for your bill available at that exact second, regardless of when your bill is due, they suspend your phone service. Without warning.

  • nataliamanzocco gary giygas (@nataliamanzocco) reported from Toronto, Ontario

    (GRATUITOUS CUSTOMER SERVIXCE RANT AHEAD) Hey you know what sucks even more than @freedommobile charging me hundreds for phone calls from Italy "to Switzerland" (they were absolutely phone calls to Venice)?

  • ombraclaris Ombra Claris (@ombraclaris) reported from Toronto, Ontario

    @freedomsupport your customer service probably is a six and a half to seven and a half out of 10 I've called on other issues

  • sungmanitu1958 Sungmanitu1958 (@sungmanitu1958) reported from Toronto, Ontario

    @FreedomMobile I just checked my data usage... 6.2g used so far out of my 10g plan so what's your problem!? I have lots left so don't slow me down! I have important work to do!

  • sungmanitu1958 Sungmanitu1958 (@sungmanitu1958) reported from Toronto, Ontario

    @freedomsupport I don't like your service. It's time to review my options again.

  • sungmanitu1958 Sungmanitu1958 (@sungmanitu1958) reported from Toronto, Ontario

    @FreedomMobile change your name because it has nothing to do with freedom. You service providers in #Canada need to be investigated by the @CRTCHearings for the exorbitant fees you change with little data that all Canadians are getting hosed for! I don't appreciate your warnings

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:
  • DrBianca84 Dr. Bianca (@DrBianca84) reported

    @freedomsupport Come On #FreedomMobile !! #Ontario #Onpoli #FreedomSupport Very Poor Reception At: Martingrove Road & Hwy 27 Teston Road & Pine Valley, Hwy407 & Hwy410🌍 FreedomYouHave BeenToldTooMany Times. Start Listening👂🏼#CP24

  • BlackfriarsGdns Ann (@BlackfriarsGdns) reported

    Cellphone update. I no longer have a phone so please don't try phoning or texting me. My provider @FreedomMobile isn't compatible with the loaner I had and replacement phones are too expensive. I will be cancelling my phone service. Wow. It is like the old days again lol

  • Verena01S Verena S. (@Verena01S) reported

    @nowinyow @jadeherr I agree with Ben. Fido sucks. I was a loyal customer to Fido since 2006 until last year when I made the switch to @FreedomMobile. We pay roughly 75% less now that we’re with Freedom. Fido ripped us off way too much toward the end. I don’t recommend Fido to anyone anymore. Ripoff!

  • north_fam_BP March Brizzy fo Shizzy (@north_fam_BP) reported from Ottawa, Ontario

    @FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace

  • YaFuckingMenace May (@YaFuckingMenace) reported

    @FreedomMobile Freedom...sure. I can't even buy a phone outright from you for the listed price, your sales associates try to add extra "administration" charges on. The last time one of them pulled that shit, I had to get the police involved because my identity was stolen by them!

  • iam_manikar Manikar (@iam_manikar) reported

    @freedomsupport Sorry! Im talking out of the topic!! This all about “freedom mobile my account app”. Even in 2019 the app is still outdated!! Everything(customer service, Network, and offers) are super’b except the my account app! Please look into this!! Thank you!!

  • iam_manikar Manikar (@iam_manikar) reported

    @freedomsupport Sorry! Im talking out od the topic thing!! Please we need a good freedom mobile my account app! Even in 2019 it still outdated!! Everything(customer service, Network, and offers) is super’b except the my account app! Please look into this!! Thank you!!

  • MarcDFowler marc fowler (@MarcDFowler) reported

    No idea why the "pay my bill" button on the @FreedomMobile logs me out without confirming payment was received but it's probably the biggest problem I have with them. Every month.

  • billyboo222 billyboo222 (@billyboo222) reported

    Freedom Mobile @FreedomMobile worst network upgrade. not working on 4600 Hy.7W. medical building. Cant make calls using @FreedomMobile Nationwide. worst customer service...

  • billyboo222 billyboo222 (@billyboo222) reported

    Freedom Mobile @FreedomMobile worst network upgrade and worst customer service @FreedomMobile . two bars on my phone at Don Mills and Lawrence