Freedom Mobile outages and service status in Thornhill, Ontario

No problems detected

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Freedom Mobile generated 0 outage signals in the last 24 hours around Thornhill, including 0 direct reports.
The most common problems reported in this area mention Internet and Phone.
The most recent signal from this area was received Apr 11, 5:01 PM EDT.

Internet (50%)
Phone (50%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 13, 12:20 AM EDT	0	0
Apr 13, 12:40 AM EDT	0	0
Apr 13, 1:00 AM EDT	0	0
Apr 13, 1:20 AM EDT	0	0
Apr 13, 1:40 AM EDT	0	0
Apr 13, 2:00 AM EDT	0	0
Apr 13, 2:20 AM EDT	0	0
Apr 13, 2:40 AM EDT	0	0
Apr 13, 3:00 AM EDT	0	0
Apr 13, 3:20 AM EDT	0	0
Apr 13, 3:40 AM EDT	0	0
Apr 13, 4:00 AM EDT	0	0
Apr 13, 4:20 AM EDT	0	0
Apr 13, 4:40 AM EDT	0	0
Apr 13, 5:00 AM EDT	0	0
Apr 13, 5:20 AM EDT	0	0
Apr 13, 5:40 AM EDT	0	0
Apr 13, 6:00 AM EDT	0	0
Apr 13, 6:20 AM EDT	0	0
Apr 13, 6:40 AM EDT	0	0
Apr 13, 7:00 AM EDT	0	0
Apr 13, 7:20 AM EDT	0	0
Apr 13, 7:40 AM EDT	0	0
Apr 13, 8:00 AM EDT	0	0
Apr 13, 8:20 AM EDT	0	0
Apr 13, 8:40 AM EDT	0	0
Apr 13, 9:00 AM EDT	0	0
Apr 13, 9:20 AM EDT	0	0
Apr 13, 9:40 AM EDT	0	0
Apr 13, 10:00 AM EDT	0	0
Apr 13, 10:20 AM EDT	0	0
Apr 13, 10:40 AM EDT	0	0
Apr 13, 11:00 AM EDT	0	0
Apr 13, 11:20 AM EDT	0	0
Apr 13, 11:40 AM EDT	0	0
Apr 13, 12:00 PM EDT	0	0
Apr 13, 12:20 PM EDT	0	0
Apr 13, 12:40 PM EDT	0	0
Apr 13, 1:00 PM EDT	0	0
Apr 13, 1:20 PM EDT	0	0
Apr 13, 1:40 PM EDT	0	0
Apr 13, 2:00 PM EDT	0	0
Apr 13, 2:20 PM EDT	0	0
Apr 13, 2:40 PM EDT	0	0
Apr 13, 3:00 PM EDT	0	0
Apr 13, 3:20 PM EDT	0	0
Apr 13, 3:40 PM EDT	0	0
Apr 13, 4:00 PM EDT	0	0
Apr 13, 4:20 PM EDT	0	0
Apr 13, 4:40 PM EDT	0	0
Apr 13, 5:00 PM EDT	0	0
Apr 13, 5:20 PM EDT	0	0
Apr 13, 5:40 PM EDT	0	0
Apr 13, 6:00 PM EDT	0	0
Apr 13, 6:20 PM EDT	0	0
Apr 13, 6:40 PM EDT	0	0
Apr 13, 7:00 PM EDT	0	0
Apr 13, 7:20 PM EDT	0	0
Apr 13, 7:40 PM EDT	0	0
Apr 13, 8:00 PM EDT	0	0
Apr 13, 8:20 PM EDT	0	0
Apr 13, 8:40 PM EDT	0	0
Apr 13, 9:00 PM EDT	0	0
Apr 13, 9:20 PM EDT	0	0
Apr 13, 9:40 PM EDT	0	0
Apr 13, 10:00 PM EDT	0	0
Apr 13, 10:20 PM EDT	0	0
Apr 13, 10:40 PM EDT	0	0
Apr 13, 11:00 PM EDT	0	0
Apr 13, 11:20 PM EDT	0	0
Apr 13, 11:40 PM EDT	0	0
Apr 14, 12:00 AM EDT	0	0
Apr 14, 12:20 AM EDT	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thornhill, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough, and Woodbridge.

City	Problem Type	Report Time
Toronto	Phone	2 days ago
Toronto	Phone	7 days ago
Toronto	Internet	19 days ago
Toronto	Internet	29 days ago
Toronto	Internet	1 month ago
Toronto	Internet	1 month ago

Nearby cities with recent reports

Toronto

2 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

Terri Dorrington (@Beautylicious82) reported 3 minutes ago from Toronto, Ontario
@VicD31 @FreedomMobile unfortunately muscles are not going to help with this situation but possibly a great lawyer.
Cubby (@Cubby1412) reported 5 minutes ago from The Beaches, Ontario
I tried for the last time @FreedomMobile has no loyalty. A customer since 2012. Was actually told to sell my phone. No customer service. #freedomobile #nocustomerservice #loyality
Terri Dorrington (@Beautylicious82) reported 19 minutes ago from Toronto, Ontario
I’ve never had a bad thing to say about @FreedomMobile AKA Wind Mobile but today they really ****** up. The next few post will explain what went down.
🎤David Gilbert Voice Over 🎤 #Easy24HourVoiceOver (@DavidGilbertVO) reported 20 minutes ago from Vaughan, Ontario
.@FreedomMobile Worst. Customer. Service. Ever!!!
Renan Ledoux (@renanledoux) reported 21 minutes ago from Toronto, Ontario
@FreedomMobile I’m uber driver and I couldnt work this morning because of the internet issues, I rely on that to be able to make money. #notcoolfreedom
Tai Tang (@tallpagee) reported 23 minutes ago from Toronto, Ontario
@freedomsupport , I have problem with text message. My iPhone is unable to send text messages but receiving text is ok. It’s been for 3 days already, please help
Cubby (@Cubby1412) reported 26 minutes ago from The Beaches, Ontario
After being a loyal, paying customer at @FreedomMobile for 22 years I'm forced to change carriers. The poor customer service I've received today showed no loyalty. Who is the best? Bell, Fido or Telus? I'm actually unhappy with Freedom for the first time. #freedommoblie #freedom
kat (@katlikethief) reported 28 minutes ago from Toronto, Ontario
@freedomsupport Okay, but so help me god if it’s the same “we’re working on fulfilling pre-orders” response I’ve been getting for weeks...
Call Me Scotty (@andreammscott) reported 28 minutes ago from Toronto, Ontario
@freedomsupport Hi. I've been getting an 'error 38' message since 6:30pm on January 14 and unable to send texts. How do I fix this?
Shohan Chowdhury (@ShohanSoham) reported 29 minutes ago from Toronto, Ontario
Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind
Laura (@llsebben) reported 32 minutes ago from Toronto, Ontario
Would love to know why I have full bars underground on the subway but at my house I have no service 🤔🤔 @freedomsupport
SungManitu/2020 (@sungmanitu2020) reported 33 minutes ago from Toronto, Ontario
@freedomsupport I'm so fed up with your lack of service I will most likely switch my cellular phone needs elsewhere in 2021 ! I have had this conversation with you too many times before with no resolve to the situation of poor connection etc. I'm not going to waste anymore time.
Vince J Ciarlo (@prguy1968) reported 36 minutes ago from Toronto, Ontario
@FreedomMobile your customer service and policy sucks!
Virve Aljas (@VirveAljas) reported 36 minutes ago from Toronto, Ontario
@freedomsupport With all due respect, your process could go something like this: "My child died, I need to cancel the plan and return the phone." "We'll take care of everything, the plan is canceled as of now, we'll send you a return package for the phone. Condolences."
Virve Aljas (@VirveAljas) reported 39 minutes ago from Toronto, Ontario
Hi, @FreedomMobile. A friend's son died of cancer. You might imagine that negotiating your high fees to cancel their son's plan and return the phone is the last thing they need on top of their grief. Anything you can do to show some basic humanity and compassion?
Dominic Persaud (@DominicPersaud) reported 42 minutes ago from Toronto, Ontario
@FreedomMobile I have been a loyal customer ever since the company was Wind mobile and still trust and adore the company since it has the best rates out there... please rectify this problem by tomorrow at least!
Nunya Biznez (@GwapogiTalaga) reported 43 minutes ago from Toronto, Ontario
I was a @koodo customer for a grand total of three days, before I realized that the company is a bad joke. I'm sticking with @FreedomMobile.
Alex H Singh (@USATAlexHSingh) reported 47 minutes ago from Toronto, Ontario
@freedomsupport Anyone else still waiting for their Pre order for IPhone Pro Max 13? I am and I did my preorder on Sept 17 2021 and no one from Freedom knows anything. No one can help. So much for Freedom. Maybe it's a code for leaving your company
FabSab44 (@Sab44Fab) reported 51 minutes ago from Toronto, Ontario
HEY I HAVE BETTER SIGNAL IN THE SUBWAY THEN I DO IN MY HOUSE #FREEDOMMOBILE actually I have wifi at home anyway so it's not a problem at all
Cristian Arango (@krixthyan) reported 59 minutes ago from Toronto, Ontario
Is @FreedomMobile the worst mobile company? Hint: Yes

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

Wil Boucher (@BoucherWil98675) reported 11 minutes ago
@FreedomMobile is service down for Vancouver internet?
Tristan Carpio (@TrisCarpio) reported 12 minutes ago
@FreedomMobile hello having trouble activating an esim. Can you assist
Stewart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Stewmeak) reported 13 minutes ago
@FreedomMobile Reception is absolutely terrible in Queensland and deer run Calgary. Even when showing 5g . Not worth paying for
David Barnwell (@lifeOfBarney) reported 18 minutes ago
Friggin dealing with @FreedomMobile is driving me insane. Dealing with the same technical issue for months now with no meaningful assistance, and technical staff are locked behind call centre+triage+1st level support. UUUUUHHHHNNNNNNN
layla (@MAKHKHKHKHZOUMI) reported 19 minutes ago
@FreedomMobile for a telecom company, you surely set the bar for how low quality and crappy a service can be. Your website does not load and it's been 48 hours. Please fix.
norvan man (@luptyd) reported 22 minutes ago
@FreedomMobile It's now been a week of constant daily outages and your customer service has done nothing to resolve the issues I am experiencing. I am having to use my mobile as a hotspot because you can't deliver service. Whatever changes you have made lately have failed miserably.
Kahleel (@_XAmount2) reported 22 minutes ago
Bruh Freedom really having me in hold for an hour y’all are a terrible company @FreedomMobile
eddiebaseball (@eddiebaseball27) reported 23 minutes ago
@FreedomMobile mobile data outage in Toronto. Haven't been getting msgs in the last 10 hours. (sending this via wifi). Please fix.
mistassixbulletsappears (@orobichan420) reported 24 minutes ago
@FreedomMobile DO SOMETHING ABOUT YOUR INTERNET SERVICE OUTAGE
Dorseys Cloaca (@Dorseyscloaca) reported 25 minutes ago
@FreedomMobile I thought customer service was available until 1am ET?