Freedom Mobile outages and service status in Thornhill, Ontario

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Freedom Mobile generated 1 outage signal in the last 24 hours around Thornhill, including 1 direct report.
The most common problems reported in this area mention Internet, Wi-fi, and Phone.
The most recent signal from this area was received May 15, 9:24 AM EDT.

Internet (50%)
Wi-fi (25%)
Phone (25%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Thornhill	Baseline
May 14, 6:40 PM EDT	0	0	0
May 14, 7:00 PM EDT	0	0	0
May 14, 7:20 PM EDT	0	0	0
May 14, 7:40 PM EDT	0	0	0
May 14, 8:00 PM EDT	0	0	0
May 14, 8:20 PM EDT	0	0	0
May 14, 8:40 PM EDT	0	0	0
May 14, 9:00 PM EDT	0	0	0
May 14, 9:20 PM EDT	0	0	0
May 14, 9:40 PM EDT	0	0	0
May 14, 10:00 PM EDT	0	0	0
May 14, 10:20 PM EDT	0	0	0
May 14, 10:40 PM EDT	0	0	0
May 14, 11:00 PM EDT	0	0	0
May 14, 11:20 PM EDT	0	0	0
May 14, 11:40 PM EDT	0	0	0
May 15, 12:00 AM EDT	0	0	0
May 15, 12:20 AM EDT	0	0	0
May 15, 12:40 AM EDT	0	0	0
May 15, 1:00 AM EDT	0	0	0
May 15, 1:20 AM EDT	0	0	0
May 15, 1:40 AM EDT	0	0	0
May 15, 2:00 AM EDT	0	0	0
May 15, 2:20 AM EDT	0	0	0
May 15, 2:40 AM EDT	0	0	0
May 15, 3:00 AM EDT	0	0	0
May 15, 3:20 AM EDT	0	0	0
May 15, 3:40 AM EDT	0	0	0
May 15, 4:00 AM EDT	0	0	0
May 15, 4:20 AM EDT	0	0	0
May 15, 4:40 AM EDT	0	0	0
May 15, 5:00 AM EDT	0	0	0
May 15, 5:20 AM EDT	0	0	0
May 15, 5:40 AM EDT	0	0	0
May 15, 6:00 AM EDT	0	0	0
May 15, 6:20 AM EDT	0	0	0
May 15, 6:40 AM EDT	0	0	0
May 15, 7:00 AM EDT	0	0	0
May 15, 7:20 AM EDT	0	0	0
May 15, 7:40 AM EDT	0	0	0
May 15, 8:00 AM EDT	0	0	0
May 15, 8:20 AM EDT	0	0	0
May 15, 8:40 AM EDT	0	0	0
May 15, 9:00 AM EDT	0	0	0
May 15, 9:20 AM EDT	0	0	0
May 15, 9:40 AM EDT	0	0	0
May 15, 10:00 AM EDT	0	0	0
May 15, 10:20 AM EDT	0	0	0
May 15, 10:40 AM EDT	0	0	0
May 15, 11:00 AM EDT	0	0	0
May 15, 11:20 AM EDT	0	0	0
May 15, 11:40 AM EDT	0	0	0
May 15, 12:00 PM EDT	0	0	0
May 15, 12:20 PM EDT	0	0	0
May 15, 12:40 PM EDT	0	0	0
May 15, 1:00 PM EDT	0	0	0
May 15, 1:20 PM EDT	0	0	0
May 15, 1:40 PM EDT	0	0	0
May 15, 2:00 PM EDT	0	0	0
May 15, 2:20 PM EDT	0	0	0
May 15, 2:40 PM EDT	0	0	0
May 15, 3:00 PM EDT	0	0	0
May 15, 3:20 PM EDT	0	0	0
May 15, 3:40 PM EDT	0	0	0
May 15, 4:00 PM EDT	0	0	0
May 15, 4:20 PM EDT	0	0	0
May 15, 4:40 PM EDT	0	0	0
May 15, 5:00 PM EDT	0	0	0
May 15, 5:20 PM EDT	0	0	0
May 15, 5:40 PM EDT	0	0	0
May 15, 6:00 PM EDT	0	0	0
May 15, 6:20 PM EDT	0	0	0
May 15, 6:40 PM EDT	0	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thornhill, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto.

City	Problem Type	Report Time
Toronto	Internet	9 hours ago
Toronto	Wi-fi	11 days ago
Toronto	Phone	23 days ago
Toronto	Internet	25 days ago
Toronto	Phone	1 month ago
Toronto	Phone	1 month ago

Nearby cities with recent reports

Toronto

1 recent signals

9 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

Marianthe Mesbouris (@TechWithRed) reported 3 minutes ago from Toronto, Ontario
@FreedomMobile - need someone to contact me regarding an account! Your representatives two days in a row cannot help!
Willem de Ruijter (@Willem_Michael) reported 9 minutes ago from Toronto, Ontario
I spent my #snowday speaking with @TELUSsupport service reps. In December 2017 @TELUS and other major Cell companies matched the @FreedomMobile #10GB plans. 14 months pass they raise the fee $10. The price we pay for #Cellphone service in #Canada is ridiculous. @CRTCeng
Cristian Arango (@krixthyan) reported 12 minutes ago from Toronto, Ontario
Is @FreedomMobile the worst mobile company? Hint: Yes
FabSab44 (@Sab44Fab) reported 13 minutes ago from Toronto, Ontario
HEY I HAVE BETTER SIGNAL IN THE SUBWAY THEN I DO IN MY HOUSE #FREEDOMMOBILE actually I have wifi at home anyway so it's not a problem at all
sarahkbingler (@sarahkbingler) reported 13 minutes ago from Toronto, Ontario
@npcforster @JulieMDPanneton I am @FreedomMobile customer. Not happy with this.
ana (@_ana__lynn) reported 13 minutes ago from Toronto, Ontario
@FreedomMobile @freedomsupport I have had almost non-existent service over the last 2 weeks. It's intermittent, unpredictable & unacceptable. Please update customers on how you are going to resolve.
Tai Tang (@tallpagee) reported 16 minutes ago from Toronto, Ontario
@freedomsupport , I have problem with text message. My iPhone is unable to send text messages but receiving text is ok. It’s been for 3 days already, please help
Terri Dorrington (@Beautylicious82) reported 17 minutes ago from Toronto, Ontario
I’ve never had a bad thing to say about @FreedomMobile AKA Wind Mobile but today they really ****** up. The next few post will explain what went down.
SungManitu/2020 (@sungmanitu2020) reported 17 minutes ago from Toronto, Ontario
@freedomsupport I am happier than last week. I don't need to send you a private message for now. Just keep giving me & others the service promised & we will be happy.
Brian Keith MacDonald (@MacDKB) reported 22 minutes ago from Toronto, Ontario
Oh, interesting. It would SEEM that @FreedomMobile now provides service in the subway tunnels, not just at the stations. That's pretty handy...
Kutty MD (@Kuttysark) reported 26 minutes ago from Toronto, Ontario
.@freedomsupport internet outage in South Etobicoke and waiting to speak with technical support coming up on 20 minutes. But not all freedom phones suffering outage.
Richard Carlson (@RichardKCarlson) reported 28 minutes ago from Toronto, Ontario
@FreedomMobile your telephone support is abysmal! If you want to retain me as a customer you better improve. Even Rogers is better!
Jan J (@HBchic_Jade) reported 34 minutes ago from Toronto, Ontario
@FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks
Shuaeb Reza Chaudhary (@ShuaebReza) reported 37 minutes ago from Henry Farm, Ontario
@FreedomMobile And the worst thing is that you guys @FreedomMobile do rip your customers off big time with hidden charges, international calls being blocked from, customers getting ripped off for that! Dah!
Michelle Williamson (@MichCWilliamson) reported 47 minutes ago from Toronto, Ontario
@EricaEhm @FreedomMobile Good choice! We switched our teen to @FreedomMobile a few months ago and no issues with service. I’m following as soon as I can get out of my Bell contract. 😕
Mike Whelan (@whelanmj) reported 47 minutes ago from Toronto, Ontario
@freedomsupport You're apologizing that I feel this way, but not for making me feel this way! I've sent almost a dozen DM's, but continued to get the runaround! Paying for a service that I can't use!
kiki enen-MOR🦋 (@chocolatmilq) reported 51 minutes ago from Toronto, Ontario
@Andrew48289584 @FreedomMobile If I wasn’t poor I would have left freedom. And I know 😒
Black Hippy (@LeonDies4jays) reported 51 minutes ago from Toronto, Ontario
So @FreedomMobile really wants me to travel 1 and 30 mins to a different city just to return a phone when it’s not in the return policy...that’s some prime customer service right there
007 ⚛️ (@InevitableStan) reported 55 minutes ago from Toronto, Ontario
I don't have @FreedomMobile , but some people I know do and they're having issues with trying to make calls. They just fail.
kat (@katlikethief) reported 57 minutes ago from Toronto, Ontario
@freedomsupport Okay, but so help me god if it’s the same “we’re working on fulfilling pre-orders” response I’ve been getting for weeks...

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

Silvia C. (@SilviaCai) reported 3 minutes ago
@FreedomMobile - been your loyal customer for a long time & have seen great improvements to your service and I’m still wondering why we continue to have a dark spots in Toronto. E.g. no signal at Long Branch. Fill that whole. Thank you.
Greg (@pcguy8088) reported 3 minutes ago
@FreedomMobile I am a customer trying to add a prepaid plan for another phone and about to give business to another carrier. Frustrated to no end using your website on desktop computer. I click the plan and there is no next step showing up.
Wisdom (@ASAP_N0_Rocky) reported 6 minutes ago
@FreedomMobile is the worst mobile company in Canada hands down
Geoff Larsen (@GeoffLarsen) reported 6 minutes ago
@FreedomMobile Take me back to before internet. 3 weeks after you force me to convert to Videotron there is now an outage. This isn’t acceptable. I work from home and now can’t work. Do better.
Silvia C. (@SilviaCai) reported 8 minutes ago
@FreedomMobile - been your loyal customer for a long time & have seen great improvements to your service and I’m still wondering why we continue to have a dark spots in Toronto. E.g. no signal at Long Branch. Fill that whole. Thank you.
Vine.Park 🇨🇦🎙️ (@VineParkMedia) reported 8 minutes ago
@FreedomMobile your refusing to help me get a new phone bc my old phone no longer works, now I have to leave my long term account (over 8 years) with you and go to one of your competitors because your representative refused to help me. Loyalty counts for nothing.
WyzeOne (@Remlam) reported 11 minutes ago
@MAKHKHKHKHZOUMI @FreedomMobile Because their prices and value save thousands of dollars. I’m part of this outage but this is the first hiccup I’ve had with them in 6 or 7 years I’ve been with them. Compared to Rogers and Telus, freedom is far superior!
Chris (@Silverxx27) reported 14 minutes ago
@FreedomMobile Get your internet services working constantly down for long periods wont be sticking with you guys this is a joke since videotron buy freedom hello big boy companies again
Farhan Z (@Far4Truth) reported 16 minutes ago
@CRTCeng Finally. It has been long due. Telcos have been charging it to exploit customers further, although the plans pricing is still high compared to rest of the world but thanks for @FreedomMobile, at least now overall service providers charge less than what they used to few years ago
Stephen (not spellchecking my tweets) 🇨🇦 (@Thatguy1612) reported 19 minutes ago
@FreedomMobile I need help, I can't log into my account, the verification code aren't sending The RCS chat isn't responding to me