Freedom Mobile Outage Report in Thornhill, Ontario

Problems in the last 24 hours in Thornhill, Ontario

Freedom Mobile signals over the past 24 hours, with local activity from Thornhill, Ontario and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Live Outage Map Near Thornhill, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto.

City	Problem Type	Report Time
Toronto	Internet	8 days ago
Toronto	Internet	2 months ago
Toronto	Internet	2 months ago
Toronto	Internet	2 months ago
Toronto	Phone	3 months ago
Scarborough	Phone	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

• 
  SungManitu/2020 (@sungmanitu2020) reported 2 minutes ago from The Beaches, Ontario

  @freedomsupport I feel I pay what is satisfactory for service but it maybe an issue I need to address with my LG phone manufacturer !

• 
  Dominic Persaud (@DominicPersaud) reported 4 minutes ago from Toronto, Ontario

  @FreedomMobile I have been a loyal customer ever since the company was Wind mobile and still trust and adore the company since it has the best rates out there... please rectify this problem by tomorrow at least!

• 
  Nunya Biznez (@GwapogiTalaga) reported 4 minutes ago from Toronto, Ontario

  Visited #Rogers302 today. I'll never understand why their prepaid rates are so ridiculously high compared to @FreedomMobile.

• 
  Cubby (@Cubby1412) reported 9 minutes ago from The Beaches, Ontario

  @FreedomMobile Yes. Been a customer since 2013 and because I missed an appointment for a upgrade and new contract, no one is able to help me. It's sad.

• 
  Cubby (@Cubby1412) reported 10 minutes ago from The Beaches, Ontario

  I tried for the last time @FreedomMobile has no loyalty. A customer since 2012. Was actually told to sell my phone. No customer service. #freedomobile #nocustomerservice #loyality

• 
  Sukumar (Suku) சுகு Balasubramaniam (@sukub) reported 12 minutes ago from King, Ontario

  @freedomsupport I called 46 minutes ago about my phone not working my location you can see and I give them alternative number call me back that's the way they can resolve the problem on my phone but they never called me back

• 
  Tai Tang (@tallpagee) reported 19 minutes ago from Toronto, Ontario

  @freedomsupport , I have problem with text message. My iPhone is unable to send text messages but receiving text is ok. It’s been for 3 days already, please help

• 
  Renan Ledoux (@renanledoux) reported 21 minutes ago from Toronto, Ontario

  @FreedomMobile I’m uber driver and I couldnt work this morning because of the internet issues, I rely on that to be able to make money. #notcoolfreedom

• 
  rin (@OtarineMusic) reported 26 minutes ago from Toronto, Ontario

  @freedomsupport is there any information as to when Freedom intends to launch its 5G service?

• 
  Haleigh Ní Mhacháin (@HalsyBear) reported 28 minutes ago from Toronto, Ontario

  @freedomsupport Hi, I sent a direct message about my service not being renewed this month even though my auto pay top up was complete - can you please check your messages 😀

• 
  Dominica Larkin (@DominicaLarkin) reported 34 minutes ago from Toronto, Ontario

  @FreedomMobile I got an offer to upgrade to the SE but I have to go to a store to order it - during a pandemic!!!! Ridiculous 🤬 the only store near me shows that it is open but they aren’t picking up the phone. Your “offer” to upgrade expires on Friday - please help!!!

• 
  TD Presents Scarborough Festival (@ScarbFestTO) reported 34 minutes ago from Toronto, Ontario

  @FreedomMobile having issues with one of our lines cannot receive incoming calls

• 
  Cristian Arango (@krixthyan) reported 35 minutes ago from Toronto, Ontario

  Is @FreedomMobile the worst mobile company? Hint: Yes

• 
  Pedro Marques (@MetroManTO) reported 39 minutes ago from Toronto, Ontario

  @FreedomMobile I’ve had a 5G capable iPhone for over a month now and still no idea of when Freedom will provide the service. Should I just go back to @Bell? Please don’t send me a link to an old page on your site that’s been promising 5G for years. Give your customers a date.

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 46 minutes ago from The Beaches, Ontario

  There needs to be a self service way to pay off your device tab online because the customer service agents on the phone are annoying as hell. @FreedomMobile

• 
  Virve Aljas (@VirveAljas) reported 48 minutes ago from Toronto, Ontario

  @dhogg72 @freedomsupport Hi again @FreedomMobile, you asked for them to reach out. They have. Twice. Are you getting a sense of how their customer service experience has been thus far as you charge them massive fees for canceling services following the death of their child?

• 
  John Daryl  (@jhndryl) reported 52 minutes ago from Toronto, Ontario

  @freedomsupport Thank you. Hopefully this gets to fix the issue.

• 
  Freedom Customer (@CustomerFreedom) reported 52 minutes ago from Toronto, Ontario

  @hootchandcootch @FreedomMobile @FreedomMobile falsely charged me $500 on my credit card and account and suspended my line after I disputed with my credit card company. Then they said I have to pay an extra $125 to get my line opened even tho their credit card system not working

• 
  mary (@mary35047396) reported 58 minutes ago from Toronto, Ontario

  @FreedomMobile you owe me $36.89 it's been 10 months and you still have not sent me a check and have never called me back or responded to my emails. Do not go with this company

• 
  Duane Grady (@Renoversity) reported 58 minutes ago from Toronto, Ontario

  @Rogers Everyone should drop Roger's (and Bell for that matter) and RUN to the nearest @FreedomMobile store. Rogers bragging about these absurd prices is really bad comedy. I left Roger's after renewing for three years. I had to buy my way out. It was WELL WORTH IT. #FreedomMobile

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  bren1818 (@bren1818) reported 6 minutes ago

  @FreedomMobile can you please review your APs in the Guelph (Kortright & Hanlon / Kortright & Edinburgh) area. I have 5g with between 2 & 3 of 4 bars but data is borderline unusable. IF it connects it's brutally slow.

• 
  gbreezie (@garry568) reported 6 minutes ago

  @FreedomMobile Hi, when will you support eSIM for Samsung watch? Not fair you support Apple but not Samsung.

• 
  bikku (@bikku88) reported 8 minutes ago

  @FreedomMobile hello anyone out there as I have to change the service

• 
  Jen Whyte (@cheesebroad) reported 9 minutes ago

  @FreedomMobile This is the worst mobile company I have ever used. No guaranteed cell phone use anywhere. I cannot function like this for work.

• 
  Vamshi Krishna Kothakonda ✨ (@reachme_vamshi) reported 11 minutes ago

  @FreedomMobile I’ve been a loyal customer for 2.5 years, and lately the monthly plan has become tough to manage. Others R offering better prices with similar data & intl minutes. I’d genuinely prefer to stay, but I need help to make my plan more affordable. can do to help me stay with freedom?

• 
  🦉 (@Raptorswave) reported 13 minutes ago

  @FreedomMobile the worst service plus even worse customer service

• 
  sarah (@yeehawsarahh) reported 13 minutes ago

  @FreedomMobile i dislike your phone company and your customer service very much. it’s really terrible how you steal money from customers and then when they call/live chat support numerous times, i don’t get respected or helped and the manager even spells my name wrong

• 
  gbreezie (@garry568) reported 14 minutes ago

  @FreedomMobile support Samsung watch LTE already. Stop loving apple so much

• 
  Derek Smith (@derek8128) reported 16 minutes ago

  Hey @FreedomMobile, been trying to cancel my account for over an hour, got disconnected multiple times, and in-store help wasn't helpful. Can someone please assist? 🤯 #FreedomMobile #CustomerService

• 
  🇨🇦 @Monte_Alto (everywhere) 🇬🇧 (@Monte_Alto) reported 19 minutes ago

  @FreedomMobile Hi there, very long term 2 Phone line & Internet customer here. I just wanted to let you know that I'd been leaving phone messages for around a week at the local mall location, regarding my 2 year upgrade. I wanted to know if they had the specific model I wanted