Freedom Mobile outages and service status in Thornhill, Ontario

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornhill, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto.

City	Problem Type	Report Time
Toronto	Internet	4 hours ago
Toronto	Phone	9 days ago
Toronto	Phone	29 days ago
Toronto	Phone	29 days ago
Toronto	Internet	1 month ago
Toronto	Wi-fi	2 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

• 
  Alex H Singh (@USATAlexHSingh) reported 1 minute ago from Toronto, Ontario

  @freedomsupport That's funny. You literally in a private message said you could not help me and that you had no knowledge about the orders....

• 
  Mike Whelan (@whelanmj) reported 4 minutes ago from Toronto, Ontario

  @freedomsupport Asked CS for instructions to access/activate my voicemail. They responded by giving me something completely different. Then asked for my email address/pin. Then they asked how they could help me. Told them again I was trying to activate voicemail!

• 
  Willem de Ruijter (@Willem_Michael) reported 7 minutes ago from Toronto, Ontario

  I spent my #snowday speaking with @TELUSsupport service reps. In December 2017 @TELUS and other major Cell companies matched the @FreedomMobile #10GB plans. 14 months pass they raise the fee $10. The price we pay for #Cellphone service in #Canada is ridiculous. @CRTCeng

• 
  Cubby (@Cubby1412) reported 25 minutes ago from The Beaches, Ontario

  I tried for the last time @FreedomMobile has no loyalty. A customer since 2012. Was actually told to sell my phone. No customer service. #freedomobile #nocustomerservice #loyality

• 
  sarahkbingler (@sarahkbingler) reported 30 minutes ago from Toronto, Ontario

  @npcforster @JulieMDPanneton I am @FreedomMobile customer. Not happy with this.

• 
  Haleigh Ní Mhacháin (@HalsyBear) reported 33 minutes ago from Toronto, Ontario

  @freedomsupport Hi, I sent a direct message about my service not being renewed this month even though my auto pay top up was complete - can you please check your messages 😀

• 
  Renan Ledoux (@renanledoux) reported 33 minutes ago from Toronto, Ontario

  @FreedomMobile I’m uber driver and I couldnt work this morning because of the internet issues, I rely on that to be able to make money. #notcoolfreedom

• 
  007 ⚛️ (@InevitableStan) reported 34 minutes ago from Toronto, Ontario

  I don't have @FreedomMobile , but some people I know do and they're having issues with trying to make calls. They just fail.

• 
  Erik (@angrybearTO) reported 35 minutes ago from Toronto, Ontario

  @happypants41 @mickymv @FreedomMobile I have an IPhone 11 Max Pro but thanks for the tip on Androids. Still no response or update from Freedom. Again bad start for a customer who’s 3 days new

• 
  kiki enen-MOR🦋 (@chocolatmilq) reported 36 minutes ago from Toronto, Ontario

  @Andrew48289584 @FreedomMobile If I wasn’t poor I would have left freedom. And I know 😒

• 
  Wayne Rodrigues (@WayneRodriguez) reported 41 minutes ago from Toronto, Ontario

  @freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.

• 
  SungManitu/2020 (@sungmanitu2020) reported 42 minutes ago from Toronto, Ontario

  @freedomsupport Again & again I have tweeted about your total lack of service & I just paid my bill early ! I will DM my **** you soon !

• 
  Vince J Ciarlo (@prguy1968) reported 43 minutes ago from Toronto, Ontario

  @FreedomMobile your customer service and policy sucks!

• 
  Alex H Singh (@USATAlexHSingh) reported 44 minutes ago from Toronto, Ontario

  @FreedomMobile I preordered on September 17th, 2021. I got my email confirmation but that is it I have not gotten a tracking number oh, your customer support team knows nothing. And today is the official release date oh, did I make a mistake?

• 
  Cubby (@Cubby1412) reported 46 minutes ago from The Beaches, Ontario

  Such a shame. Leaving @FreedomMobile after 13 years. No loyalty to their customers. Ive tried, get get any customer support. Hello Fido. #freedommoblie #fido #Toronto

• 
  Erica Ehm (@EricaEhm) reported 46 minutes ago from Toronto, Ontario

  @MichCWilliamson @FreedomMobile I’m staying with @Bell myself for now. I’m still using my trusty iPhone 7 so my data plan is fine and the cell service is more developed.

• 
  kat (@katlikethief) reported 49 minutes ago from Toronto, Ontario

  hi @FreedomMobile can you tell me when my iPhone I preordered two weeks ago might arrive? I called the store I purchased from and was told simply, “we don’t know” which is kind of the worst possible answer?

• 
  SungManitu/2020 (@sungmanitu2020) reported 52 minutes ago from Toronto, Ontario

  I'm going to say goodnight as I am still having internet connection issues @Freedmobile & don't send your bots from @freedomsupport as it never turns out well. I'm really disappointed 🤬😡😠😤 & I don't want to blow a gasket over this. Next year things will change ! Believe me !

• 
  Nunya Biznez (@GwapogiTalaga) reported 56 minutes ago from Toronto, Ontario

  It's curious: of all the carriers I spoke with, @FidoMobile was able to offer what I was getting with @FreedomMobile. Same cost, same data, same service, same basically everything. Best thing is: it's on postpaid, which will help me in the long run.

• 
  Duane Grady (@Renoversity) reported 58 minutes ago from Toronto, Ontario

  @Rogers Everyone should drop Roger's (and Bell for that matter) and RUN to the nearest @FreedomMobile store. Rogers bragging about these absurd prices is really bad comedy. I left Roger's after renewing for three years. I had to buy my way out. It was WELL WORTH IT. #FreedomMobile

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Scott (@NevinMcScott) reported 5 minutes ago

  - @FreedomMobile why am I being told "check back again tomorrow" and "it's probably a glitch and it'll fix itself" when I asked why I was double charged on my phone bill this month? That's disgraceful customer service from your team

• 
  Temi🐆🍒 (@temid4yo) reported 7 minutes ago

  @FreedomMobile can you pick up the customer care line omggg

• 
  Jen Whyte (@cheesebroad) reported 10 minutes ago

  @FreedomMobile This is the worst mobile company I have ever used. No guaranteed cell phone use anywhere. I cannot function like this for work.

• 
  Yojenkz (@JYojenkz) reported 13 minutes ago

  @FreedomMobile please don’t follow in Bell/Rogers/Telus footsteps. Keep AI out of my service.

• 
  YTPeasantVision (@YTPeasantVision) reported 14 minutes ago

  Well, the stream didnt start due to some technical issues on my end. And by that, I mean I ran out my data plan. Bless you @FreedomMobile and your amazing customer service. Another 150GB of a data/month for a $1 increase to my bill? Yes please. Your staff are awesome!

• 
  The Lenis (@LenisTheOrca) reported 15 minutes ago

  @FreedomMobile if not fixed by 9pm I'm cancelling the service, this has cost me a days pay already, probably tomorrow and Friday too

• 
  Eve (@Eve62617669) reported 19 minutes ago

  @FreedomMobile you suck and because I get no help 15 min to receive verification code I am going to Lose everything

• 
  Laith Khalil (@laithkhalil) reported 20 minutes ago

  @FreedomMobile how long do we have to hold till we get someone to talk to in customer service? Three days in row with 1 hour each and yet no answer !!!

• 
  Emmanuel (@cozmopoll) reported 22 minutes ago

  @FreedomMobile instead of begging people to join your network improve your bloody reception in #Toronto west end #horrible

• 
  The Lenis (@LenisTheOrca) reported 23 minutes ago

  @FreedomMobile I contacted you guys 4 hours ago about a very simple issue, my internet was working great but I couldn't reach one site, now my internet isn't working at all! I've been on WhatsApp for 4 hours with 2 of your techs and nothing! I'm disabled & work from home