Freedom Mobile Outage Report in Thornhill, Ontario

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (57%)
• Phone (31%)
• Total Blackout (6%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Live Outage Map Near Thornhill, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough, and Woodbridge.

City	Problem Type	Report Time
Toronto	Internet	7 days ago
Toronto	Internet	17 days ago
Toronto	Internet	19 days ago
Toronto	Internet	21 days ago
Toronto	Phone	24 days ago
Toronto	Internet	26 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

• 
  ✨ 𝒦𝑒𝓃𝒾𝓀𝓎𝒶’ 𝒢 ✨ (@IFartOnHaterz) reported 46 seconds ago from Markham, Ontario

  It sucks not having data while having a low battery and being a customer of @FreedomMobile

• 
  Marvin (@marvinandro) reported 2 minutes ago from Toronto, Ontario

  @freedomsupport It was back up around 10am. Looks like Down reports on the various sites show that most other areas are coming back up, too.

• 
  Cubby (@Cubby1412) reported 4 minutes ago from The Beaches, Ontario

  I tried for the last time @FreedomMobile has no loyalty. A customer since 2012. Was actually told to sell my phone. No customer service. #freedomobile #nocustomerservice #loyality

• 
  Shuaeb Reza Chaudhary (@ShuaebReza) reported 6 minutes ago from Henry Farm, Ontario

  @FreedomMobile And the worst thing is that you guys @FreedomMobile do rip your customers off big time with hidden charges, international calls being blocked from, customers getting ripped off for that! Dah!

• 
  Virve Aljas (@VirveAljas) reported 8 minutes ago from Toronto, Ontario

  @freedomsupport Get a hold of you? That's a very innovative solution. They've already wasted valuable time trying to deal with your customer service. A name, a direct contact would be fantastic.

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 10 minutes ago from Toronto, Ontario

  @ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.

• 
  Kutty MD (@Kuttysark) reported 12 minutes ago from Toronto, Ontario

  .@freedomsupport internet outage in South Etobicoke and waiting to speak with technical support coming up on 20 minutes. But not all freedom phones suffering outage.

• 
  Lorraine Marie Moran (@LoriMoran_1) reported 22 minutes ago from Toronto, Ontario

  @FreedomMobile is your app down?? I can’t pay my bill?

• 
  Cubby (@Cubby1412) reported 23 minutes ago from The Beaches, Ontario

  @FreedomMobile Yes. Been a customer since 2013 and because I missed an appointment for a upgrade and new contract, no one is able to help me. It's sad.

• 
  sarahkbingler (@sarahkbingler) reported 25 minutes ago from Toronto, Ontario

  @npcforster @JulieMDPanneton I am @FreedomMobile customer. Not happy with this.

• 
  John Daryl (@jhndryl) reported 28 minutes ago from Toronto, Ontario

  @freedomsupport hey! I need help availing the cellular data plan for my apple watch. Send me a dm please! Thanks

• 
  Virve Aljas (@VirveAljas) reported 30 minutes ago from Toronto, Ontario

  Hi, @FreedomMobile. A friend's son died of cancer. You might imagine that negotiating your high fees to cancel their son's plan and return the phone is the last thing they need on top of their grief. Anything you can do to show some basic humanity and compassion?

• 
  Mike Bates (@joemayo17) reported 32 minutes ago from Toronto, Ontario

  @freedomsupport I haven’t been able to login to my account all day. What’s going on?

• 
  🎤David Gilbert Voice Over 🎤 #Easy24HourVoiceOver (@DavidGilbertVO) reported 34 minutes ago from Vaughan, Ontario

  .@FreedomMobile Worst. Customer. Service. Ever!!!

• 
  Nunya Biznez (@GwapogiTalaga) reported 35 minutes ago from Toronto, Ontario

  I was a @koodo customer for a grand total of three days, before I realized that the company is a bad joke. I'm sticking with @FreedomMobile.

• 
  Cubby (@Cubby1412) reported 40 minutes ago from The Beaches, Ontario

  After being a loyal, paying customer at @FreedomMobile for 22 years I'm forced to change carriers. The poor customer service I've received today showed no loyalty. Who is the best? Bell, Fido or Telus? I'm actually unhappy with Freedom for the first time. #freedommoblie #freedom

• 
  ArgoFluffy/BigNish (@ArgoFluffy) reported 43 minutes ago from Toronto, Ontario

  @FreedomMobile is there any issues happening? I can’t send text, even over wifi.

• 
  Virve Aljas (@VirveAljas) reported 44 minutes ago from Toronto, Ontario

  @dhogg72 @freedomsupport Hi again @FreedomMobile, you asked for them to reach out. They have. Twice. Are you getting a sense of how their customer service experience has been thus far as you charge them massive fees for canceling services following the death of their child?

• 
  Virve Aljas (@VirveAljas) reported 44 minutes ago from Toronto, Ontario

  @freedomsupport With all due respect, your process could go something like this: "My child died, I need to cancel the plan and return the phone." "We'll take care of everything, the plan is canceled as of now, we'll send you a return package for the phone. Condolences."

• 
  mary (@mary35047396) reported 58 minutes ago from Toronto, Ontario

  @FreedomMobile you owe me $36.89 it's been 10 months and you still have not sent me a check and have never called me back or responded to my emails. Do not go with this company

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ryleigh 💛 (@ryinator11) reported 12 minutes ago

  @FreedomMobile your company is garbage. It’s a pandemic, I’m 20 and need to pay my rent over my abusive ex boyfriends bill. Thank you 🖕🏻

• 
  Justin Bieber Fan (@bizzlestin1994) reported 17 minutes ago

  @bizzledreadstin @biebzstan94 @FreedomMobile Unstable I Vote For #JFCJustinBieber

• 
  Ryan Grieve (@RyanGrieveAB) reported 18 minutes ago

  @MosheBAppel @ETito604 @FreedomMobile Only Rogers and their flanker brand providers are having issues today.

• 
  Kulwinder Singh (@Ksingh_80) reported 18 minutes ago

  @FreedomMobile No service please fix this #freedommobile #serviceout

• 
  Moshe Appel משה (@MosheBAppel) reported 18 minutes ago

  @RyanGrieveAB @ETito604 @FreedomMobile Hmm...I wonder why Freedom isn't down then? 🤔

• 
  Jeffrey1 (@jeffrey3927) reported 19 minutes ago

  @Rogers Aaaah were it so simple. @Rogers Did you learn anything? Can/will this happen again? Have you heard about testing in a Sandbox. Test new software in a real instance not live across Canada. Prove update or a patch works b4 shutting down Canada. PS: Not a customer. @FreedomMobile

• 
  William Siever | BLM (@wsiever) reported 20 minutes ago

  @FreedomMobile That is a flat out “NO”. Reading is Reading that is how you learn your vocabulary. Listening to podcasts is just for pure entertainment only and does not involve reading of any kind. Any person who says otherwise is an idiot.

• 
  Tai Deer 🐯🦌 / Cola Katz 🐆 (@DeerTai) reported 21 minutes ago

  Just had a phone conversation with @FreedomMobile customer service and it was the most frustrating thing ever. Why do they even have one because nothing can be done over the phone, it has to be all in store, which during this pandemic, I don't want to go into a store.

• 
  Yinghui Liu (@Madmaxxxymize) reported 21 minutes ago

  @freedomsupport Hello, I don't have any signal with freedom, I am at GTA area

• 
  Proud JB Stan (@ProudJBStan) reported 25 minutes ago

  @bizzledreadstin @FreedomMobile Unstable I Vote For #JFCJustinBieber