Freedom Mobile outages and service status in Thornhill, Ontario

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Freedom Mobile generated 0 outage signals in the last 24 hours around Thornhill, including 0 direct reports.
The most common problems reported in this area mention Phone, Internet, and Wi-fi.
The most recent signal from this area was received May 23, 4:39 PM EDT.

Phone (50%)
Internet (25%)
Wi-fi (25%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 25, 4:00 AM EDT	0	0
May 25, 4:20 AM EDT	0	0
May 25, 4:40 AM EDT	0	0
May 25, 5:00 AM EDT	0	0
May 25, 5:20 AM EDT	0	0
May 25, 5:40 AM EDT	0	0
May 25, 6:00 AM EDT	0	0
May 25, 6:20 AM EDT	0	0
May 25, 6:40 AM EDT	0	0
May 25, 7:00 AM EDT	0	0
May 25, 7:20 AM EDT	0	0
May 25, 7:40 AM EDT	0	0
May 25, 8:00 AM EDT	0	0
May 25, 8:20 AM EDT	0	0
May 25, 8:40 AM EDT	0	0
May 25, 9:00 AM EDT	0	0
May 25, 9:20 AM EDT	0	0
May 25, 9:40 AM EDT	0	0
May 25, 10:00 AM EDT	0	0
May 25, 10:20 AM EDT	0	0
May 25, 10:40 AM EDT	0	0
May 25, 11:00 AM EDT	0	0
May 25, 11:20 AM EDT	0	0
May 25, 11:40 AM EDT	0	0
May 25, 12:00 PM EDT	0	0
May 25, 12:20 PM EDT	0	0
May 25, 12:40 PM EDT	0	0
May 25, 1:00 PM EDT	0	0
May 25, 1:20 PM EDT	0	0
May 25, 1:40 PM EDT	0	0
May 25, 2:00 PM EDT	0	0
May 25, 2:20 PM EDT	0	0
May 25, 2:40 PM EDT	0	0
May 25, 3:00 PM EDT	0	0
May 25, 3:20 PM EDT	0	0
May 25, 3:40 PM EDT	0	0
May 25, 4:00 PM EDT	0	0
May 25, 4:20 PM EDT	0	0
May 25, 4:40 PM EDT	0	0
May 25, 5:00 PM EDT	0	0
May 25, 5:20 PM EDT	0	0
May 25, 5:40 PM EDT	0	0
May 25, 6:00 PM EDT	0	0
May 25, 6:20 PM EDT	0	0
May 25, 6:40 PM EDT	0	0
May 25, 7:00 PM EDT	0	0
May 25, 7:20 PM EDT	0	0
May 25, 7:40 PM EDT	0	0
May 25, 8:00 PM EDT	0	0
May 25, 8:20 PM EDT	0	0
May 25, 8:40 PM EDT	0	0
May 25, 9:00 PM EDT	0	0
May 25, 9:20 PM EDT	0	0
May 25, 9:40 PM EDT	0	0
May 25, 10:00 PM EDT	0	0
May 25, 10:20 PM EDT	0	0
May 25, 10:40 PM EDT	0	0
May 25, 11:00 PM EDT	0	0
May 25, 11:20 PM EDT	0	0
May 25, 11:40 PM EDT	0	0
May 26, 12:00 AM EDT	0	0
May 26, 12:20 AM EDT	0	0
May 26, 12:40 AM EDT	0	0
May 26, 1:00 AM EDT	0	0
May 26, 1:20 AM EDT	0	0
May 26, 1:40 AM EDT	0	0
May 26, 2:00 AM EDT	0	0
May 26, 2:20 AM EDT	0	0
May 26, 2:40 AM EDT	0	0
May 26, 3:00 AM EDT	0	0
May 26, 3:20 AM EDT	0	0
May 26, 3:40 AM EDT	0	0
May 26, 4:00 AM EDT	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thornhill, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto.

City	Problem Type	Report Time
Toronto	Phone	2 days ago
Toronto	Phone	3 days ago
Toronto	Internet	11 days ago
Toronto	Wi-fi	21 days ago
Toronto	Phone	1 month ago
Toronto	Internet	1 month ago

Nearby cities with recent reports

Toronto

2 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

Laura (@llsebben) reported 4 minutes ago from Toronto, Ontario
Would love to know why I have full bars underground on the subway but at my house I have no service 🤔🤔 @freedomsupport
Marvin (@marvinandro) reported 5 minutes ago from Toronto, Ontario
@freedomsupport It was back up around 10am. Looks like Down reports on the various sites show that most other areas are coming back up, too.
Wayne Rodrigues (@WayneRodriguez) reported 6 minutes ago from Toronto, Ontario
@freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.
🎤David Gilbert Voice Over 🎤 #Easy24HourVoiceOver (@DavidGilbertVO) reported 9 minutes ago from Vaughan, Ontario
.@FreedomMobile Worst. Customer. Service. Ever!!!
Mike Whelan (@whelanmj) reported 18 minutes ago from Toronto, Ontario
@freedomsupport You're apologizing that I feel this way, but not for making me feel this way! I've sent almost a dozen DM's, but continued to get the runaround! Paying for a service that I can't use!
Nunya Biznez (@GwapogiTalaga) reported 19 minutes ago from Toronto, Ontario
I was a @koodo customer for a grand total of three days, before I realized that the company is a bad joke. I'm sticking with @FreedomMobile.
Nunya Biznez (@GwapogiTalaga) reported 26 minutes ago from Toronto, Ontario
It's curious: of all the carriers I spoke with, @FidoMobile was able to offer what I was getting with @FreedomMobile. Same cost, same data, same service, same basically everything. Best thing is: it's on postpaid, which will help me in the long run.
Freedom Customer (@CustomerFreedom) reported 28 minutes ago from Toronto, Ontario
@vishmili @FreedomMobile Great idea by @FreedomMobile . Make sure you keep checking your bills. Freedom mobile overcharged me $500 and I have tried all their customer support channels and still can’t get my refunds in over 60 days! They sneakily charged my credit card so just check
Bruno Garcia (@brungarc) reported 29 minutes ago from Toronto, Ontario
@freedomsupport I had no Internet last night. Even after restarting my phone as your operator suggested as a fix. This morning it works. Without any change.
Cubby (@Cubby1412) reported 30 minutes ago from The Beaches, Ontario
I tried for the last time @FreedomMobile has no loyalty. A customer since 2012. Was actually told to sell my phone. No customer service. #freedomobile #nocustomerservice #loyality
jdriscoll03 (@jdriscoll03) reported 32 minutes ago from Toronto, Ontario
@FreedomMobile you know what’s dumb being 1 day late paying my invoice last month and you guys won’t let me upgrade my phone over the internet or phone. My account has always been in good standing with zero balance. Please fix this #FreedomMobile
Haleigh Ní Mhacháin (@HalsyBear) reported 40 minutes ago from Toronto, Ontario
@freedomsupport Hi, I sent a direct message about my service not being renewed this month even though my auto pay top up was complete - can you please check your messages 😀
Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 43 minutes ago from Toronto, Ontario
Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
Renan Ledoux (@renanledoux) reported 45 minutes ago from Toronto, Ontario
@FreedomMobile I’m uber driver and I couldnt work this morning because of the internet issues, I rely on that to be able to make money. #notcoolfreedom
Jan J (@HBchic_Jade) reported 45 minutes ago from Toronto, Ontario
@FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks
Dominic Persaud (@DominicPersaud) reported 51 minutes ago from Toronto, Ontario
@FreedomMobile I have been a loyal customer ever since the company was Wind mobile and still trust and adore the company since it has the best rates out there... please rectify this problem by tomorrow at least!
Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 54 minutes ago from Toronto, Ontario
Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.
Terri Dorrington (@Beautylicious82) reported 56 minutes ago from Toronto, Ontario
I then request that they quickly switch my ass back to prepaid and make sure I still have my holiday miracle plan. Which the @FreedomMobile rep did Thank you Jesus. Then I was like now you have to fix this $500 dollar problem. Now this takes the cake....
Hayme Torres (@JaymeeTorres) reported 58 minutes ago from Toronto, Ontario
@freedomsupport hi good afternoon.. i just wanna know what could possibly happen if i paid my bill triple or quadruple times because it shows on the app that payment doesnt work but it charges on my bank account...
mary (@mary35047396) reported 59 minutes ago from Toronto, Ontario
@FreedomMobile you owe me $36.89 it's been 10 months and you still have not sent me a check and have never called me back or responded to my emails. Do not go with this company

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

Laith Khalil (@laithkhalil) reported 2 minutes ago
@FreedomMobile how long do we have to hold till we get someone to talk to in customer service? Three days in row with 1 hour each and yet no answer !!!
Silvia C. (@SilviaCai) reported 3 minutes ago
@FreedomMobile - been your loyal customer for a long time & have seen great improvements to your service and I’m still wondering why we continue to have a dark spots in Toronto. E.g. no signal at Long Branch. Fill that whole. Thank you.
Catchy name (@Catchyname5) reported 8 minutes ago
@FreedomMobile your service and internet is so bad. I’ve been a loyal customer for more than a decade and now I’m thinking of changing because all you care about is new customers
Greg (@pcguy8088) reported 10 minutes ago
@FreedomMobile I am a customer trying to add a prepaid plan for another phone and about to give business to another carrier. Frustrated to no end using your website on desktop computer. I click the plan and there is no next step showing up.
Ryan John White. (@RyanCanadian) reported 11 minutes ago
@FreedomMobile Went to Fido they took the time to explain everything, found the right provider for me, out of 3 carriers & went with Rogers, didn't need auto pay, got 100gb of data, better service, & walked out the store with a brand new Pixel 10 with no cost up front. That's how you do it.
Justin (@justinfinnn) reported 11 minutes ago
Hey @FreedomMobile, your send email verification in the new user sign up flow is broken on Firefox, fyi :)
Andrew Brlic (@AndrewBrlic) reported 13 minutes ago
@FreedomMobile I have tried to take advantage of your $40/250GB promotion today since 10:30am Your app doesn't allow this simple package change Your website doesn't allow this simple package change I have been waiting 13 hours for an agent response on your WhatsApp support chat
James Robb (@jameser78) reported 15 minutes ago
@FreedomMobile How do I contact support without it being an AI chat bot or requiring a 4 digit pin that I've never been given???
🐍 (@Hambonevstech) reported 17 minutes ago
@GimpyHandGuy @FreedomMobile Are you still having issues? Their payment gateway seems to be offline lmao
gbreezie (@garry568) reported 18 minutes ago
@FreedomMobile support Samsung watch LTE already. Stop loving apple so much