Freedom Mobile outages and service status in Thornhill, Ontario

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Freedom Mobile generated 0 outage signals in the last 24 hours around Thornhill, including 0 direct reports.
The most common problems reported in this area mention Phone, Internet, and Wi-fi.
The most recent signal from this area was received May 5, 6:12 AM EDT.

Phone (60%)
Internet (20%)
Wi-fi (20%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 5, 7:40 PM EDT	0	0
May 5, 8:00 PM EDT	0	0
May 5, 8:20 PM EDT	0	0
May 5, 8:40 PM EDT	0	0
May 5, 9:00 PM EDT	0	0
May 5, 9:20 PM EDT	0	0
May 5, 9:40 PM EDT	0	0
May 5, 10:00 PM EDT	0	0
May 5, 10:20 PM EDT	0	0
May 5, 10:40 PM EDT	0	0
May 5, 11:00 PM EDT	0	0
May 5, 11:20 PM EDT	0	0
May 5, 11:40 PM EDT	0	0
May 6, 12:00 AM EDT	0	0
May 6, 12:20 AM EDT	0	0
May 6, 12:40 AM EDT	0	0
May 6, 1:00 AM EDT	0	0
May 6, 1:20 AM EDT	0	0
May 6, 1:40 AM EDT	0	0
May 6, 2:00 AM EDT	0	0
May 6, 2:20 AM EDT	0	0
May 6, 2:40 AM EDT	0	0
May 6, 3:00 AM EDT	0	0
May 6, 3:20 AM EDT	0	0
May 6, 3:40 AM EDT	0	0
May 6, 4:00 AM EDT	0	0
May 6, 4:20 AM EDT	0	0
May 6, 4:40 AM EDT	0	0
May 6, 5:00 AM EDT	0	0
May 6, 5:20 AM EDT	0	0
May 6, 5:40 AM EDT	0	0
May 6, 6:00 AM EDT	0	0
May 6, 6:20 AM EDT	0	0
May 6, 6:40 AM EDT	0	0
May 6, 7:00 AM EDT	0	0
May 6, 7:20 AM EDT	0	0
May 6, 7:40 AM EDT	0	0
May 6, 8:00 AM EDT	0	0
May 6, 8:20 AM EDT	0	0
May 6, 8:40 AM EDT	0	0
May 6, 9:00 AM EDT	0	0
May 6, 9:20 AM EDT	0	0
May 6, 9:40 AM EDT	0	0
May 6, 10:00 AM EDT	0	0
May 6, 10:20 AM EDT	0	0
May 6, 10:40 AM EDT	0	0
May 6, 11:00 AM EDT	0	0
May 6, 11:20 AM EDT	0	0
May 6, 11:40 AM EDT	0	0
May 6, 12:00 PM EDT	0	0
May 6, 12:20 PM EDT	0	0
May 6, 12:40 PM EDT	0	0
May 6, 1:00 PM EDT	0	0
May 6, 1:20 PM EDT	0	0
May 6, 1:40 PM EDT	0	0
May 6, 2:00 PM EDT	0	0
May 6, 2:20 PM EDT	0	0
May 6, 2:40 PM EDT	0	0
May 6, 3:00 PM EDT	0	0
May 6, 3:20 PM EDT	0	0
May 6, 3:40 PM EDT	0	0
May 6, 4:00 PM EDT	0	0
May 6, 4:20 PM EDT	0	0
May 6, 4:40 PM EDT	0	0
May 6, 5:00 PM EDT	0	0
May 6, 5:20 PM EDT	0	0
May 6, 5:40 PM EDT	0	0
May 6, 6:00 PM EDT	0	0
May 6, 6:20 PM EDT	0	0
May 6, 6:40 PM EDT	0	0
May 6, 7:00 PM EDT	0	0
May 6, 7:20 PM EDT	0	0
May 6, 7:40 PM EDT	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thornhill, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto.

City	Problem Type	Report Time
Toronto	Wi-fi	2 days ago
Toronto	Phone	14 days ago
Toronto	Internet	16 days ago
Toronto	Phone	25 days ago
Toronto	Phone	29 days ago
Toronto	Internet	1 month ago

Nearby cities with recent reports

Toronto

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

Terri Dorrington (@Beautylicious82) reported 5 minutes ago from Toronto, Ontario
I’ve never had a bad thing to say about @FreedomMobile AKA Wind Mobile but today they really ****** up. The next few post will explain what went down.
Brian B (@brianyyz) reported 6 minutes ago from The Junction, Ontario
Have to say the implementation of cell service underground on the @TTChelps is the worst of any system I have ridden globally. Not an selling point overall @FreedomMobile #ttc #mobile #transitTO
Cristian Arango (@krixthyan) reported 16 minutes ago from Toronto, Ontario
Is @FreedomMobile the worst mobile company? Hint: Yes
Wayne Rodrigues (@WayneRodriguez) reported 19 minutes ago from Toronto, Ontario
@freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.
ana (@_ana__lynn) reported 24 minutes ago from Toronto, Ontario
@FreedomMobile @freedomsupport I have had almost non-existent service over the last 2 weeks. It's intermittent, unpredictable & unacceptable. Please update customers on how you are going to resolve.
dom dom (@domixiqueee) reported 25 minutes ago from Toronto, Ontario
@FreedomMobile is there an service outage because my call are getting dropped
🎤David Gilbert Voice Over 🎤 #Easy24HourVoiceOver (@DavidGilbertVO) reported 26 minutes ago from Vaughan, Ontario
.@FreedomMobile Worst. Customer. Service. Ever!!!
Freedom Customer (@CustomerFreedom) reported 28 minutes ago from Toronto, Ontario
@paulburns Hey hey make sure you aren’t being overcharged! Bought my phone on the freedom website and got overcharged by $500+. Haven’t received refund yet, @FreedomMobile says their credit card refund system is broken
Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 29 minutes ago from Toronto, Ontario
@ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.
Alex H Singh (@USATAlexHSingh) reported 31 minutes ago from Toronto, Ontario
@freedomsupport That's funny. You literally in a private message said you could not help me and that you had no knowledge about the orders....
Erica Ehm (@EricaEhm) reported 34 minutes ago from Toronto, Ontario
@MichCWilliamson @FreedomMobile I’m staying with @Bell myself for now. I’m still using my trusty iPhone 7 so my data plan is fine and the cell service is more developed.
Bruno Garcia (@brungarc) reported 39 minutes ago from Toronto, Ontario
@freedomsupport I had no Internet last night. Even after restarting my phone as your operator suggested as a fix. This morning it works. Without any change.
jdriscoll03 (@jdriscoll03) reported 44 minutes ago from Toronto, Ontario
@FreedomMobile you know what’s dumb being 1 day late paying my invoice last month and you guys won’t let me upgrade my phone over the internet or phone. My account has always been in good standing with zero balance. Please fix this #FreedomMobile
Dennis aka dLo (@sidetripca) reported 44 minutes ago from Toronto, Ontario
@SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.
Terri Dorrington (@Beautylicious82) reported 45 minutes ago from Toronto, Ontario
I then request that they quickly switch my ass back to prepaid and make sure I still have my holiday miracle plan. Which the @FreedomMobile rep did Thank you Jesus. Then I was like now you have to fix this $500 dollar problem. Now this takes the cake....
Michelle Williamson (@MichCWilliamson) reported 49 minutes ago from Toronto, Ontario
@EricaEhm @FreedomMobile Good choice! We switched our teen to @FreedomMobile a few months ago and no issues with service. I’m following as soon as I can get out of my Bell contract. 😕
Terri Dorrington (@Beautylicious82) reported 51 minutes ago from Toronto, Ontario
@VicD31 @FreedomMobile I was an extremely happy customer up until today.
Erik (@angrybearTO) reported 54 minutes ago from Toronto, Ontario
@happypants41 @mickymv @FreedomMobile I have an IPhone 11 Max Pro but thanks for the tip on Androids. Still no response or update from Freedom. Again bad start for a customer who’s 3 days new
Brian Keith MacDonald (@MacDKB) reported 55 minutes ago from Toronto, Ontario
Oh, interesting. It would SEEM that @FreedomMobile now provides service in the subway tunnels, not just at the stations. That's pretty handy...
Nunya Biznez (@GwapogiTalaga) reported 60 minutes ago from Toronto, Ontario
It's curious: of all the carriers I spoke with, @FidoMobile was able to offer what I was getting with @FreedomMobile. Same cost, same data, same service, same basically everything. Best thing is: it's on postpaid, which will help me in the long run.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

A. (@mcfaddders) reported 4 minutes ago
Hey @FreedomMobile... just filed a formal complaint to the CCTS on you. 16 years as a loyal customer and you wrongly shut my phone off due to an "unpaid balance" that wasn't posted until yesterday, and shows DUE MARCH 19. Your customer service reps were no help.
Purna Kumal (@kumalpurna1) reported 7 minutes ago
You guys have the worst service @FreedomMobile, I tried to switch from Rogers to your carrier, no. was not even ported to Freedom, I went to the store, they also cancelled the service after 6 days and you guys already deducted my $88.48 from my auto payment. Are you refunding?
Spike (@HeyimSpike) reported 7 minutes ago
@FreedomMobile My grandparents are stuck in Dubai International Airport and there was a drone strike and their relying on Freedom to communicate since Wi-Fi is down but Freedom Support refused to provide them with roaming service waived or any help! Can you guys help please?
Saint Chirp (@SaintChirp) reported 8 minutes ago
@FreedomMobile used to be good. I've been with them for 10+ years. Now, terrible customer service and lack of empathy.
Tekin Ozkurt (@TekinOzkur15081) reported 9 minutes ago
@FreedomMobile Ok I pay more as a exsisting customer
Rosie (@ytRosie) reported 12 minutes ago
@FreedomMobile FIX THE ******* OUTAGE!
Wisdom (@ASAP_N0_Rocky) reported 17 minutes ago
@FreedomMobile is the worst mobile company in Canada hands down
manish midha (@midha_manish) reported 19 minutes ago
@FreedomMobile You guys over charge your customers in the name of arbitrary charges and then your customer service doesn't even respond. ****** services
Silvia C. (@SilviaCai) reported 22 minutes ago
@FreedomMobile - been your loyal customer for a long time & have seen great improvements to your service and I’m still wondering why we continue to have a dark spots in Toronto. E.g. no signal at Long Branch. Fill that whole. Thank you.
This Is a Collective (@thiscollective) reported 22 minutes ago
@FreedomMobile - internet is down in my house! You need uptime monitor on your website - and the path to support is painful