Freedom Mobile outages and service status in Thornhill, Ontario

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornhill, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto.

City	Problem Type	Report Time
Toronto	Wi-fi	9 days ago
Toronto	Phone	21 days ago
Toronto	Internet	24 days ago
Toronto	Phone	1 month ago
Toronto	Phone	1 month ago
Toronto	Internet	2 months ago

Community Discussion

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Freedom Mobile Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

• 
  Jan J (@HBchic_Jade) reported 40 seconds ago from Toronto, Ontario

  @FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks

• 
  Terri Dorrington (@Beautylicious82) reported 2 minutes ago from Toronto, Ontario

  @VicD31 @freedomsupport @FreedomMobile So not impressed with their service for the first time since i’ve joined over a decade ago

• 
  Laura (@llsebben) reported 5 minutes ago from Toronto, Ontario

  Would love to know why I have full bars underground on the subway but at my house I have no service 🤔🤔 @freedomsupport

• 
  Terri Dorrington (@Beautylicious82) reported 10 minutes ago from Toronto, Ontario

  If your a @freedomsupport @FreedomMobile Prepaid monthly customer whatever you do. . . DO NOT JOIN A MONTHLY PLAN!!!!! I can’t believe I now have two issues with this company after trying to migrate to a monthly bill. F’D UP! Never make deals on friday the 13th! Never Do MONTHLY

• 
  John Daryl  (@jhndryl) reported 15 minutes ago from Toronto, Ontario

  @freedomsupport Thank you. Hopefully this gets to fix the issue.

• 
  Virve Aljas (@VirveAljas) reported 18 minutes ago from Toronto, Ontario

  @freedomsupport Get a hold of you? That's a very innovative solution. They've already wasted valuable time trying to deal with your customer service. A name, a direct contact would be fantastic.

• 
  sarahkbingler (@sarahkbingler) reported 18 minutes ago from Toronto, Ontario

  @npcforster @JulieMDPanneton I am @FreedomMobile customer. Not happy with this.

• 
  Vince J Ciarlo (@prguy1968) reported 18 minutes ago from Toronto, Ontario

  @FreedomMobile your customer service and policy sucks!

• 
  Lorraine Marie Moran (@LoriMoran_1) reported 19 minutes ago from Toronto, Ontario

  @FreedomMobile is your app down?? I can’t pay my bill?

• 
  SungManitu/2020 (@sungmanitu2020) reported 23 minutes ago from Toronto, Ontario

  I'm going to say goodnight as I am still having internet connection issues @Freedmobile & don't send your bots from @freedomsupport as it never turns out well. I'm really disappointed 🤬😡😠😤 & I don't want to blow a gasket over this. Next year things will change ! Believe me !

• 
  Nunya Biznez (@GwapogiTalaga) reported 25 minutes ago from Toronto, Ontario

  It's curious: of all the carriers I spoke with, @FidoMobile was able to offer what I was getting with @FreedomMobile. Same cost, same data, same service, same basically everything. Best thing is: it's on postpaid, which will help me in the long run.

• 
  FabSab44 (@Sab44Fab) reported 43 minutes ago from Toronto, Ontario

  HEY I HAVE BETTER SIGNAL IN THE SUBWAY THEN I DO IN MY HOUSE #FREEDOMMOBILE actually I have wifi at home anyway so it's not a problem at all

• 
  Brian (Stuttering Loudly) (@StutterLoudly) reported 43 minutes ago from Toronto, Ontario

  .@FreedomMobile how can I make a complaint? Your employee at #CedarbraeMall is not wearing his mask.

• 
  Cubby (@Cubby1412) reported 46 minutes ago from The Beaches, Ontario

  Such a shame. Leaving @FreedomMobile after 13 years. No loyalty to their customers. Ive tried, get get any customer support. Hello Fido. #freedommoblie #fido #Toronto

• 
  Brian B (@brianyyz) reported 48 minutes ago from The Junction, Ontario

  Have to say the implementation of cell service underground on the @TTChelps is the worst of any system I have ridden globally. Not an selling point overall @FreedomMobile #ttc #mobile #transitTO

• 
  Freedom Customer (@CustomerFreedom) reported 49 minutes ago from Toronto, Ontario

  @paulburns Hey hey make sure you aren’t being overcharged! Bought my phone on the freedom website and got overcharged by $500+. Haven’t received refund yet, @FreedomMobile says their credit card refund system is broken

• 
  SungManitu/2020 (@sungmanitu2020) reported 49 minutes ago from Toronto, Ontario

  @freedomsupport I'm so fed up with your lack of service I will most likely switch my cellular phone needs elsewhere in 2021 ! I have had this conversation with you too many times before with no resolve to the situation of poor connection etc. I'm not going to waste anymore time.

• 
  Nunya Biznez (@GwapogiTalaga) reported 52 minutes ago from Toronto, Ontario

  I was a @koodo customer for a grand total of three days, before I realized that the company is a bad joke. I'm sticking with @FreedomMobile.

• 
  Virve Aljas (@VirveAljas) reported 54 minutes ago from Toronto, Ontario

  Hi, @FreedomMobile. A friend's son died of cancer. You might imagine that negotiating your high fees to cancel their son's plan and return the phone is the last thing they need on top of their grief. Anything you can do to show some basic humanity and compassion?

• 
  Freedom Customer (@CustomerFreedom) reported 58 minutes ago from Toronto, Ontario

  @vishmili @FreedomMobile Great idea by @FreedomMobile . Make sure you keep checking your bills. Freedom mobile overcharged me $500 and I have tried all their customer support channels and still can’t get my refunds in over 60 days! They sneakily charged my credit card so just check

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  (adam) (@ONRADAM) reported 3 minutes ago

  @FreedomMobile Never ever again

• 
  Yojenkz (@JYojenkz) reported 4 minutes ago

  @FreedomMobile please don’t follow in Bell/Rogers/Telus footsteps. Keep AI out of my service.

• 
  Javi Medina (@javiermedina15) reported 4 minutes ago

  @FreedomMobile I’m trying to contact you via WhatsApp, web, an call 611. The chat never transfer my message to the agent and stays on hold forever. I need to cancel my account

• 
  Jack (@jbn_jack) reported 8 minutes ago

  Hey @FreedomMobile why can I dial my wife on your network and only get through every 3 time . Your service is brutally bad in the Rural area’s outside of Edmonton .. Tower issues ???

• 
  Jay (@sh_jags) reported 9 minutes ago

  @FreedomMobile Service down

• 
  Neeraj Bagai (@neeraj_bagai) reported 11 minutes ago

  @FreedomMobile Unable to get thru your customer service, can you please help

• 
  Eve (@Eve62617669) reported 22 minutes ago

  @FreedomMobile you suck and because I get no help 15 min to receive verification code I am going to Lose everything

• 
  Tristan Carpio (@TrisCarpio) reported 24 minutes ago

  @FreedomMobile hello having trouble activating an esim. Can you assist

• 
  ShadowMonk (@4ndrewrhodes) reported 25 minutes ago

  @FreedomMobile How long must one stay on hold with freedom? This is ridiculous I've been waiting to connect to an agent for over an hour, sitting on the phone listening to this terrible music while on hold, desperately hoping someone picks up the friggin phone.

• 
  Tristan Carpio (@TrisCarpio) reported 27 minutes ago

  @FreedomMobile hello having trouble activating an esim. Can you assist