Freedom Mobile outages and service status in Thornhill, Ontario

No problems detected

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Freedom Mobile generated 0 outage signals in the last 24 hours around Thornhill, including 0 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and Phone.
The most recent signal from this area was received May 15, 9:24 AM EDT.

Internet (50%)
Wi-fi (25%)
Phone (25%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 16, 1:00 PM EDT	0	0
May 16, 1:20 PM EDT	0	0
May 16, 1:40 PM EDT	0	0
May 16, 2:00 PM EDT	0	0
May 16, 2:20 PM EDT	0	0
May 16, 2:40 PM EDT	0	0
May 16, 3:00 PM EDT	0	0
May 16, 3:20 PM EDT	0	0
May 16, 3:40 PM EDT	0	0
May 16, 4:00 PM EDT	0	0
May 16, 4:20 PM EDT	0	0
May 16, 4:40 PM EDT	0	0
May 16, 5:00 PM EDT	0	0
May 16, 5:20 PM EDT	0	0
May 16, 5:40 PM EDT	0	0
May 16, 6:00 PM EDT	0	0
May 16, 6:20 PM EDT	0	0
May 16, 6:40 PM EDT	0	0
May 16, 7:00 PM EDT	0	0
May 16, 7:20 PM EDT	0	0
May 16, 7:40 PM EDT	0	0
May 16, 8:00 PM EDT	0	0
May 16, 8:20 PM EDT	0	0
May 16, 8:40 PM EDT	0	0
May 16, 9:00 PM EDT	0	0
May 16, 9:20 PM EDT	0	0
May 16, 9:40 PM EDT	0	0
May 16, 10:00 PM EDT	0	0
May 16, 10:20 PM EDT	0	0
May 16, 10:40 PM EDT	0	0
May 16, 11:00 PM EDT	0	0
May 16, 11:20 PM EDT	0	0
May 16, 11:40 PM EDT	0	0
May 17, 12:00 AM EDT	0	0
May 17, 12:20 AM EDT	0	0
May 17, 12:40 AM EDT	0	0
May 17, 1:00 AM EDT	0	0
May 17, 1:20 AM EDT	0	0
May 17, 1:40 AM EDT	0	0
May 17, 2:00 AM EDT	0	0
May 17, 2:20 AM EDT	0	0
May 17, 2:40 AM EDT	0	0
May 17, 3:00 AM EDT	0	0
May 17, 3:20 AM EDT	0	0
May 17, 3:40 AM EDT	0	0
May 17, 4:00 AM EDT	0	0
May 17, 4:20 AM EDT	0	0
May 17, 4:40 AM EDT	0	0
May 17, 5:00 AM EDT	0	0
May 17, 5:20 AM EDT	0	0
May 17, 5:40 AM EDT	0	0
May 17, 6:00 AM EDT	0	0
May 17, 6:20 AM EDT	0	0
May 17, 6:40 AM EDT	0	0
May 17, 7:00 AM EDT	0	0
May 17, 7:20 AM EDT	0	0
May 17, 7:40 AM EDT	0	0
May 17, 8:00 AM EDT	0	0
May 17, 8:20 AM EDT	0	0
May 17, 8:40 AM EDT	0	0
May 17, 9:00 AM EDT	0	0
May 17, 9:20 AM EDT	0	0
May 17, 9:40 AM EDT	0	0
May 17, 10:00 AM EDT	0	0
May 17, 10:20 AM EDT	0	0
May 17, 10:40 AM EDT	0	0
May 17, 11:00 AM EDT	0	0
May 17, 11:20 AM EDT	0	0
May 17, 11:40 AM EDT	0	0
May 17, 12:00 PM EDT	0	0
May 17, 12:20 PM EDT	0	0
May 17, 12:40 PM EDT	0	0
May 17, 1:00 PM EDT	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thornhill, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto.

City	Problem Type	Report Time
Toronto	Internet	2 days ago
Toronto	Wi-fi	12 days ago
Toronto	Phone	25 days ago
Toronto	Internet	27 days ago
Toronto	Phone	1 month ago
Toronto	Phone	1 month ago

Nearby cities with recent reports

Toronto

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

Simone RC 🇺🇸🇨🇦💜 (@Simone_RC67) reported 11 minutes ago from Toronto, Ontario
@AMV86941518 @FreedomMobile @TELUS You should switch...been with @freedomsupport for 7+ years and I am so happy. Was with the other 3 early on when moved from Chicago, kept my US cell at the same time cuz they were horrible. As soon as Freedom came to town, I switched!
FabSab44 (@Sab44Fab) reported 12 minutes ago from Toronto, Ontario
HEY I HAVE BETTER SIGNAL IN THE SUBWAY THEN I DO IN MY HOUSE #FREEDOMMOBILE actually I have wifi at home anyway so it's not a problem at all
Marvin (@marvinandro) reported 12 minutes ago from Toronto, Ontario
@freedomsupport It was back up around 10am. Looks like Down reports on the various sites show that most other areas are coming back up, too.
sarahkbingler (@sarahkbingler) reported 19 minutes ago from Toronto, Ontario
@npcforster @JulieMDPanneton I am @FreedomMobile customer. Not happy with this.
CZ (@codyzaz) reported 24 minutes ago from The Beaches, Ontario
@Rogers @FreedomMobile .@rogers it's 10:50am, and Customer Service is STILL CLOSED
Terri Dorrington (@Beautylicious82) reported 24 minutes ago from Toronto, Ontario
If your a @freedomsupport @FreedomMobile Prepaid monthly customer whatever you do. . . DO NOT JOIN A MONTHLY PLAN!!!!! I can’t believe I now have two issues with this company after trying to migrate to a monthly bill. F’D UP! Never make deals on friday the 13th! Never Do MONTHLY
Terri Dorrington (@Beautylicious82) reported 27 minutes ago from Toronto, Ontario
@VicD31 @FreedomMobile I was an extremely happy customer up until today.
Taige Smith (@BarackOTrauma) reported 33 minutes ago from Toronto, Ontario
@FreedomMobile so how do you guys compensate for this bullshit, this is the second time in a month I’m stuck without service , you guys need to start giving back because you guys are real quick to take.
Black Hippy (@LeonDies4jays) reported 33 minutes ago from Toronto, Ontario
So @FreedomMobile really wants me to travel 1 and 30 mins to a different city just to return a phone when it’s not in the return policy...that’s some prime customer service right there
Michelle Williamson (@MichCWilliamson) reported 34 minutes ago from Toronto, Ontario
@EricaEhm @FreedomMobile Good choice! We switched our teen to @FreedomMobile a few months ago and no issues with service. I’m following as soon as I can get out of my Bell contract. 😕
chip (@chippy_nonstop) reported 35 minutes ago from Toronto, Ontario
. @FreedomMobile HAS WORST CUSTOMER SERVICE EVER I CANNOT BE BOTHERED ANYMORE
🎤David Gilbert Voice Over 🎤 #Easy24HourVoiceOver (@DavidGilbertVO) reported 35 minutes ago from Vaughan, Ontario
.@FreedomMobile Worst. Customer. Service. Ever!!!
Don Schacter (@donschacter) reported 36 minutes ago from Toronto, Ontario
@FreedomMobile terrible & annoying commercial
Terri Dorrington (@Beautylicious82) reported 37 minutes ago from Toronto, Ontario
@freedomsupport I need support please check your inbox
Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 43 minutes ago from Toronto, Ontario
Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
Terri Dorrington (@Beautylicious82) reported 45 minutes ago from Toronto, Ontario
I then request that they quickly switch my ass back to prepaid and make sure I still have my holiday miracle plan. Which the @FreedomMobile rep did Thank you Jesus. Then I was like now you have to fix this $500 dollar problem. Now this takes the cake....
Renan Ledoux (@renanledoux) reported 51 minutes ago from Toronto, Ontario
@FreedomMobile I’m uber driver and I couldnt work this morning because of the internet issues, I rely on that to be able to make money. #notcoolfreedom
Pedro Marques (@MetroManTO) reported 52 minutes ago from Toronto, Ontario
@FreedomMobile I’ve had a 5G capable iPhone for over a month now and still no idea of when Freedom will provide the service. Should I just go back to @Bell? Please don’t send me a link to an old page on your site that’s been promising 5G for years. Give your customers a date.
Laura (@llsebben) reported 58 minutes ago from Toronto, Ontario
Would love to know why I have full bars underground on the subway but at my house I have no service 🤔🤔 @freedomsupport
Kutty MD (@Kuttysark) reported 60 minutes ago from Toronto, Ontario
.@freedomsupport internet outage in South Etobicoke and waiting to speak with technical support coming up on 20 minutes. But not all freedom phones suffering outage.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

Justin (@justinfinnn) reported 2 minutes ago
Hey @FreedomMobile, your send email verification in the new user sign up flow is broken on Firefox, fyi :)
layla (@MAKHKHKHKHZOUMI) reported 6 minutes ago
@FreedomMobile for a telecom company, you surely set the bar for how low quality and crappy a service can be. Your website does not load and it's been 48 hours. Please fix.
Nathan Armani | Researcher | 🇨🇦 (@nathan_armani) reported 8 minutes ago
Honestly, @FreedomMobile is the worst service provider I’ve ever dealt with. Unreliable internet, endless wait times, and zero accountability. Customers deserve better
liyahcove🦋 (@Aliyah71957449) reported 10 minutes ago
@FreedomMobile Hi, I need help with my account. Could you please follow me so I can DM you? Thank you!
Riu (@SiuRaymondsiu) reported 10 minutes ago
@FreedomMobile Hey @FreedomMobile! 🚀 I'm a loyal customer with a Samsung Galaxy and I’d love to see Freedom partner with Starlink Direct to Cell. Right now, I have to pay Rogers $15/month for a separate satellite add-on just to stay connected in remote areas. Any plans to bring this feature natively to Freedom? #FreedomMobile #Starlink
Jay McIntyre (@jaynoelmcintyre) reported 10 minutes ago
@FreedomMobile is there currently an outage with home internet?
Nathan A | Researcher | 🇨🇦🇮🇱 (@n_arm1979) reported 10 minutes ago
Pay more, get less. That’s the @FreedomMobile motto — unstable internet, unresponsive support. Hard pass. ❌📡 @CBCNews @globalnews
Chris (@Silverxx27) reported 12 minutes ago
@FreedomMobile Get your internet services working constantly down for long periods wont be sticking with you guys this is a joke since videotron buy freedom hello big boy companies again
Yvonne Kushe (@kushemusic) reported 12 minutes ago
@FreedomMobile I’ve been trying to get in touch with your customer service team for 2 days now with no luck. All 5 times I’ve been on hold for more than 30 minutes. No agents available on WhatsApp either. I’m having issues with my home internet and need technical support.
Stewart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Stewmeak) reported 13 minutes ago
@FreedomMobile The cell service in Queensland SE Calgary is absolutely terrible. Luckily my contracts now up