Freedom Mobile outages and service status in Thornhill, Ontario

No problems detected

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Freedom Mobile generated 0 outage signals in the last 24 hours around Thornhill, including 0 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and Phone.
The most recent signal from this area was received May 15, 9:24 AM EDT.

Internet (33%)
Wi-fi (33%)
Phone (33%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 20, 8:20 PM EDT	0	0
May 20, 8:40 PM EDT	0	0
May 20, 9:00 PM EDT	0	0
May 20, 9:20 PM EDT	0	0
May 20, 9:40 PM EDT	0	0
May 20, 10:00 PM EDT	0	0
May 20, 10:20 PM EDT	0	0
May 20, 10:40 PM EDT	0	0
May 20, 11:00 PM EDT	0	0
May 20, 11:20 PM EDT	0	0
May 20, 11:40 PM EDT	0	0
May 21, 12:00 AM EDT	0	0
May 21, 12:20 AM EDT	0	0
May 21, 12:40 AM EDT	0	0
May 21, 1:00 AM EDT	0	0
May 21, 1:20 AM EDT	0	0
May 21, 1:40 AM EDT	0	0
May 21, 2:00 AM EDT	0	0
May 21, 2:20 AM EDT	0	0
May 21, 2:40 AM EDT	0	0
May 21, 3:00 AM EDT	0	0
May 21, 3:20 AM EDT	0	0
May 21, 3:40 AM EDT	0	0
May 21, 4:00 AM EDT	0	0
May 21, 4:20 AM EDT	0	0
May 21, 4:40 AM EDT	0	0
May 21, 5:00 AM EDT	0	0
May 21, 5:20 AM EDT	0	0
May 21, 5:40 AM EDT	0	0
May 21, 6:00 AM EDT	0	0
May 21, 6:20 AM EDT	0	0
May 21, 6:40 AM EDT	0	0
May 21, 7:00 AM EDT	0	0
May 21, 7:20 AM EDT	0	0
May 21, 7:40 AM EDT	0	0
May 21, 8:00 AM EDT	0	0
May 21, 8:20 AM EDT	0	0
May 21, 8:40 AM EDT	0	0
May 21, 9:00 AM EDT	0	0
May 21, 9:20 AM EDT	0	0
May 21, 9:40 AM EDT	0	0
May 21, 10:00 AM EDT	0	0
May 21, 10:20 AM EDT	0	0
May 21, 10:40 AM EDT	0	0
May 21, 11:00 AM EDT	0	0
May 21, 11:20 AM EDT	0	0
May 21, 11:40 AM EDT	0	0
May 21, 12:00 PM EDT	0	0
May 21, 12:20 PM EDT	0	0
May 21, 12:40 PM EDT	0	0
May 21, 1:00 PM EDT	0	0
May 21, 1:20 PM EDT	0	0
May 21, 1:40 PM EDT	0	0
May 21, 2:00 PM EDT	0	0
May 21, 2:20 PM EDT	0	0
May 21, 2:40 PM EDT	0	0
May 21, 3:00 PM EDT	0	0
May 21, 3:20 PM EDT	0	0
May 21, 3:40 PM EDT	0	0
May 21, 4:00 PM EDT	0	0
May 21, 4:20 PM EDT	0	0
May 21, 4:40 PM EDT	0	0
May 21, 5:00 PM EDT	0	0
May 21, 5:20 PM EDT	0	0
May 21, 5:40 PM EDT	0	0
May 21, 6:00 PM EDT	0	0
May 21, 6:20 PM EDT	0	0
May 21, 6:40 PM EDT	0	0
May 21, 7:00 PM EDT	0	0
May 21, 7:20 PM EDT	0	0
May 21, 7:40 PM EDT	0	0
May 21, 8:00 PM EDT	0	0
May 21, 8:20 PM EDT	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thornhill, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto.

City	Problem Type	Report Time
Toronto	Internet	6 days ago
Toronto	Wi-fi	17 days ago
Toronto	Phone	29 days ago
Toronto	Internet	1 month ago
Toronto	Phone	1 month ago
Toronto	Phone	1 month ago

Nearby cities with recent reports

Toronto

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

Alex H Singh (@USATAlexHSingh) reported 28 seconds ago from Toronto, Ontario
@freedomsupport Anyone else still waiting for their Pre order for IPhone Pro Max 13? I am and I did my preorder on Sept 17 2021 and no one from Freedom knows anything. No one can help. So much for Freedom. Maybe it's a code for leaving your company
John Daryl (@jhndryl) reported 2 minutes ago from Toronto, Ontario
@freedomsupport hey! I need help availing the cellular data plan for my apple watch. Send me a dm please! Thanks
SungManitu/2020 (@sungmanitu2020) reported 2 minutes ago from Toronto, Ontario
@freedomsupport It's astounding when you speak up about a lack of service it suddenly gets better ! Perhaps if this keeps up I may stay with you.
SungManitu/2020 (@sungmanitu2020) reported 5 minutes ago from Toronto, Ontario
@freedomsupport Again & again I have tweeted about your total lack of service & I just paid my bill early ! I will DM my **** you soon !
Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 6 minutes ago from Toronto, Ontario
@ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.
Cubby (@Cubby1412) reported 9 minutes ago from The Beaches, Ontario
I tried for the last time @FreedomMobile has no loyalty. A customer since 2012. Was actually told to sell my phone. No customer service. #freedomobile #nocustomerservice #loyality
kat (@katlikethief) reported 13 minutes ago from Toronto, Ontario
@freedomsupport Okay, but so help me god if it’s the same “we’re working on fulfilling pre-orders” response I’ve been getting for weeks...
ri 🇮🇳 (@___richb) reported 18 minutes ago from Toronto, Ontario
@freedomsupport YO FIX YOUR SHIT
Haleigh Ní Mhacháin (@HalsyBear) reported 24 minutes ago from Toronto, Ontario
@freedomsupport Hi, I sent a direct message about my service not being renewed this month even though my auto pay top up was complete - can you please check your messages 😀
Alex H Singh (@USATAlexHSingh) reported 30 minutes ago from Toronto, Ontario
@freedomsupport That's funny. You literally in a private message said you could not help me and that you had no knowledge about the orders....
✨ 𝒦𝑒𝓃𝒾𝓀𝓎𝒶’ 𝒢 ✨ (@IFartOnHaterz) reported 32 minutes ago from Markham, Ontario
It sucks not having data while having a low battery and being a customer of @FreedomMobile
kiki enen-MOR🦋 (@chocolatmilq) reported 39 minutes ago from Toronto, Ontario
@Andrew48289584 @FreedomMobile If I wasn’t poor I would have left freedom. And I know 😒
Pedro Marques (@MetroManTO) reported 43 minutes ago from Toronto, Ontario
@FreedomMobile I’ve had a 5G capable iPhone for over a month now and still no idea of when Freedom will provide the service. Should I just go back to @Bell? Please don’t send me a link to an old page on your site that’s been promising 5G for years. Give your customers a date.
Freedom Customer (@CustomerFreedom) reported 47 minutes ago from Toronto, Ontario
@hootchandcootch @FreedomMobile @FreedomMobile falsely charged me $500 on my credit card and account and suspended my line after I disputed with my credit card company. Then they said I have to pay an extra $125 to get my line opened even tho their credit card system not working
mary (@mary35047396) reported 49 minutes ago from Toronto, Ontario
@FreedomMobile you owe me $36.89 it's been 10 months and you still have not sent me a check and have never called me back or responded to my emails. Do not go with this company
Dennis aka dLo (@sidetripca) reported 53 minutes ago from Toronto, Ontario
@SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.
Nunya Biznez (@GwapogiTalaga) reported 56 minutes ago from Toronto, Ontario
Visited #Rogers302 today. I'll never understand why their prepaid rates are so ridiculously high compared to @FreedomMobile.
Kutty MD (@Kuttysark) reported 58 minutes ago from Toronto, Ontario
.@freedomsupport internet outage in South Etobicoke and waiting to speak with technical support coming up on 20 minutes. But not all freedom phones suffering outage.
Richard Carlson (@RichardKCarlson) reported 59 minutes ago from Toronto, Ontario
@FreedomMobile your telephone support is abysmal! If you want to retain me as a customer you better improve. Even Rogers is better!
Michael Nugent (@michaelnugent) reported 60 minutes ago from Toronto, Ontario
@ALL_CAPS @half_banked @FreedomMobile If you never need to make phone calls and you only need working data sometimes, then Freedom Mobile is a great option.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

gbreezie (@garry568) reported 11 minutes ago
@FreedomMobile support Samsung watch LTE already. Stop loving apple so much
Tristan Carpio (@TrisCarpio) reported 13 minutes ago
@FreedomMobile hello having trouble activating an esim. Can you assist
Silvia C. (@SilviaCai) reported 13 minutes ago
@FreedomMobile - been your loyal customer for a long time & have seen great improvements to your service and I’m still wondering why we continue to have a dark spots in Toronto. E.g. no signal at Long Branch. Fill that whole. Thank you.
Keith (@Keithito) reported 15 minutes ago
@FreedomMobile is there no way to actually contact support right now? Can't get a reply through any text platform and on hold for 40 minutes on the phone
Vine.Park 🇨🇦🎙️ (@VineParkMedia) reported 19 minutes ago
@FreedomMobile your refusing to help me get a new phone bc my old phone no longer works, now I have to leave my long term account (over 8 years) with you and go to one of your competitors because your representative refused to help me. Loyalty counts for nothing.
Sue Lovely Terrio (@LovelyTerrioS) reported 27 minutes ago
@FreedomMobile data continues to fail in home area and roaming, also the log in via the app is challenged
Nathan A | Researcher | 🇨🇦🇮🇱 (@n_arm1979) reported 29 minutes ago
Pay more, get less. That’s the @FreedomMobile motto — unstable internet, unresponsive support. Hard pass. ❌📡 @CBCNews @globalnews
Silvia C. (@SilviaCai) reported 30 minutes ago
@FreedomMobile - been your loyal customer for a long time & have seen great improvements to your service and I’m still wondering why we continue to have a dark spots in Toronto. E.g. no signal at Long Branch. Fill that whole. Thank you.
Derek Smith (@derek8128) reported 31 minutes ago
Hey @FreedomMobile, been trying to cancel my account for over an hour, got disconnected multiple times, and in-store help wasn't helpful. Can someone please assist? 🤯 #FreedomMobile #CustomerService
Wisdom (@ASAP_N0_Rocky) reported 32 minutes ago
@FreedomMobile is the worst mobile company in Canada hands down