Freedom Mobile Outage Report in Thornhill, Ontario

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (56%)
• Phone (33%)
• Total Blackout (5%)
• Wi-fi (4%)
• E-mail (1%)
• TV (1%)

Live Outage Map Near Thornhill, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough, and Woodbridge.

City	Problem Type	Report Time
Toronto	Phone	8 hours ago
Toronto	Internet	13 days ago
Toronto	Internet	22 days ago
Toronto	Internet	25 days ago
Toronto	Internet	27 days ago
Toronto	Phone	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

• 
  Wayne Rodrigues (@WayneRodriguez) reported 5 seconds ago from Toronto, Ontario

  @freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.

• 
  Vince J Ciarlo (@prguy1968) reported 3 minutes ago from Toronto, Ontario

  @FreedomMobile your customer service and policy sucks!

• 
  Jaded (@chimozy_charles) reported 16 minutes ago from Toronto, Ontario

  @FreedomMobile , to think that the other network am coming from ported my line in minutes, and now I decided to return to my network after a day, it’s taking days to process a port request to my old number is really sad.

• 
  kiki enen-MOR🦋 (@chocolatmilq) reported 17 minutes ago from Toronto, Ontario

  @Andrew48289584 @FreedomMobile If I wasn’t poor I would have left freedom. And I know 😒

• 
  Terri Dorrington (@Beautylicious82) reported 18 minutes ago from Toronto, Ontario

  @VicD31 @FreedomMobile unfortunately muscles are not going to help with this situation but possibly a great lawyer.

• 
  Yashy Murphy (@YashYanthi) reported 18 minutes ago from Toronto, Ontario

  @bijuleni @zamlos I've had the low speed option for years now and haven't had any issues tbh. I first had it with @FreedomMobile and now with the @Rogers infinite family plan. I also jump on wifi when traveling and usually buy a local SIM if I'm somewhere for more than 10 days.

• 
  No Match (@NoMatch_416) reported 20 minutes ago from Toronto, Ontario

  @FindingVimo @FreedomMobile Best customer service in da game doe!!

• 
  Nunya Biznez (@GwapogiTalaga) reported 22 minutes ago from Toronto, Ontario

  Visited #Rogers302 today. I'll never understand why their prepaid rates are so ridiculously high compared to @FreedomMobile.

• 
  Terri Dorrington (@Beautylicious82) reported 25 minutes ago from Toronto, Ontario

  @VicD31 @FreedomMobile I was an extremely happy customer up until today.

• 
  Renan Ledoux (@renanledoux) reported 26 minutes ago from Toronto, Ontario

  @FreedomMobile I’m uber driver and I couldnt work this morning because of the internet issues, I rely on that to be able to make money. #notcoolfreedom

• 
  Terri Dorrington (@Beautylicious82) reported 29 minutes ago from Toronto, Ontario

  If your a @freedomsupport @FreedomMobile Prepaid monthly customer whatever you do. . . DO NOT JOIN A MONTHLY PLAN!!!!! I can’t believe I now have two issues with this company after trying to migrate to a monthly bill. F’D UP! Never make deals on friday the 13th! Never Do MONTHLY

• 
  Taige Smith (@BarackOTrauma) reported 34 minutes ago from Toronto, Ontario

  @FreedomMobile so how do you guys compensate for this bullshit, this is the second time in a month I’m stuck without service , you guys need to start giving back because you guys are real quick to take.

• 
  Nunya Biznez (@GwapogiTalaga) reported 34 minutes ago from Toronto, Ontario

  It's curious: of all the carriers I spoke with, @FidoMobile was able to offer what I was getting with @FreedomMobile. Same cost, same data, same service, same basically everything. Best thing is: it's on postpaid, which will help me in the long run.

• 
  Brian B (@brianyyz) reported 36 minutes ago from The Junction, Ontario

  Have to say the implementation of cell service underground on the @TTChelps is the worst of any system I have ridden globally. Not an selling point overall @FreedomMobile #ttc #mobile #transitTO

• 
  Nunya Biznez (@GwapogiTalaga) reported 37 minutes ago from Toronto, Ontario

  @jacklynthinks @RogersHelps @FreedomMobile @Rogers Wrong, Skippy. You said they RUN on the same network, not that their owned by those telcos. PC Mobile runs off Bell's network but is owned by Loaws. Petro Canada has service but its run off Rogers. Their own company tho.

• 
  Terri Dorrington (@Beautylicious82) reported 37 minutes ago from Toronto, Ontario

  Today I went to call a friend to invite her for coffee when my phone says my service has been suspended. So I first go to @FreedomMobile store & the rep there says I owe 21 dollars. I was like Wtf I just paid 40 for September. How do I owe a phone bill when i just switched friday

• 
  Terri Dorrington (@Beautylicious82) reported 43 minutes ago from Toronto, Ontario

  I then request that they quickly switch my ass back to prepaid and make sure I still have my holiday miracle plan. Which the @FreedomMobile rep did Thank you Jesus. Then I was like now you have to fix this $500 dollar problem. Now this takes the cake....

• 
  Terri Dorrington (@Beautylicious82) reported 43 minutes ago from Toronto, Ontario

  I’ve never had a bad thing to say about @FreedomMobile AKA Wind Mobile but today they really ****** up. The next few post will explain what went down.

• 
  Carrie Oehm (@Coehmer) reported 55 minutes ago from Toronto, Ontario

  @freedomsupport I love when your costumer service reps yell at me! I also love spending 3 hours on the phone with your customer service reps that can’t do anything :)

• 
  Haleigh Ní Mhacháin (@HalsyBear) reported 59 minutes ago from Toronto, Ontario

  @freedomsupport Hi, I sent a direct message about my service not being renewed this month even though my auto pay top up was complete - can you please check your messages 😀

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  trinitys_assylum (@trinity_assylum) reported 1 minute ago

  @Rootbrian_ @FreedomMobile Connection service. Not all the time would a customer have service outside of the city. I canceled because when ever I travelled outside of Toronto where I purchased my plan my service would drop considerably.

• 
  Anand (@Anand11112293) reported 2 minutes ago

  @FreedomMobile I am amazed by the response your customer sevi ve or your store guys give. I applied for a pre preset of iPhone pro 14 and when I calm customer today they say they have no idea, I call the store that I did pre order from they say they have no idea. Amazing…

• 
  question their answers (@eunoiax12) reported 6 minutes ago

  @freedomsupport No what I think I’ll do instead is cancel my plan & go somewhere else.

• 
  Drew (@hythrain) reported 7 minutes ago

  @FreedomMobile Hey Freedom, I'm moving to a place that currently isn't covered by your network. Any chance y'all will be expanding to Orangeville, ON and west of it? I don't want to have to change services if I can avoid it.

• 
  GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported 10 minutes ago

  @HODLSFMV2 @FreedomMobile They aren't if you have a compatible device. Wi-Fi calling solves the need for a signal booster (as long as you have internet service at home, where signal cannot get inside), voLTE solves the need for your device to fall back to 3G for voice calls. Both don't cost a thing.

• 
  Evie (@Dogtor_Evie) reported 11 minutes ago

  @freedomsupport you guys mistakenly billed me for over $100 in roaming data fees when I had a roaming data package and got refunded. I'm still being billed roaming data charges when I have a package. I'm in the USA and bought 1gb of data that I've not used up Wtf?

• 
  Akhilesh Bhagwani (@bhagwaniakhi) reported 14 minutes ago

  @freedomsupport Can I get a 30 dollar plan with 300 down ?

• 
  LiberalAndProud (@LiberalAndProu3) reported 20 minutes ago

  @freedomsupport Every month you shut my phone off. Every month. I call every month and get spoken to like I'm a child by some middle eastern rep. First company I've ever seen that can't successfully charge a customer. I have to waste 2 hours every 15th to explain this. What a sad joke Freedom is

• 
  Bonez (@82bonez) reported 22 minutes ago

  @FreedomMobile Freedom has the most strict credit requirements and the worst network ever. No thanks

• 
  Mx Penny Rose 🌹 (@AliceRoseAnew) reported 24 minutes ago

  Today is my last day of being a customer of @FreedomMobile. Changing my account name should not be harder than cancelling my service and arranging service with one of your competitors. The manager at my local store was apathetic and told me to visit a different store. So I will.