Rogers outages and service status in Alfred, Ontario

Problems in the last 24 hours in Alfred, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Alfred, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Deborah Tood🌎💡☕️☀️🎗️🇨🇱🇨🇦🇦🇹🇮🇱 (@DebTood) reported 5 minutes ago

  @JonFraserTF Will the young people at the @BlueJays game tonight be able to afford tickets in a few years? Stupid TAKE from @Rogers as per usual.

• 
  Patola EsHOEbar (@PabloEsHOEbar) reported 9 minutes ago

  @RogersHelps Making me queue for more than 3 hours to talk to a real person regarding my wifi issues just for them to end the chat when I was 2nd in queue before I even get to talk to a person. What an amazing service, cancelling my plan today.

• 
  Allan 3 (@Agent365) reported 11 minutes ago

  @RogersHelps Thanks. If I could solve the problem through the AI agent, I would have already done that through the Rogers app or online. When I pick up the phone to dial Rogers, at that point it should be a human ready to help for issues that can’t be solved through the app or online.

• 
  Todd Talbot 🇨🇦 (@toddtalbot07) reported 12 minutes ago

  Hey @RogersHelps, waited patiently for a billing chat rep (75 ahead of me). Finally get on, basically tells me to wait for 35 mins only to provide a reference number to fix a simple billing issue. The level of service is at an all time low. What are you guys doing????

• 
  Bob Duncan (@BobDuncan9751) reported 14 minutes ago

  @XDUB1007 @Rogers Then won't have to listen to worst booth in MLB. Shill-man and Fiddle

• 
  🅱️azazy🎷🦆 (@senseibuyang) reported 15 minutes ago

  @Rogers genuinely embarrassing how horrible your support is, how are you guys a multi billion dollar company and having problems like this it , i am genuinely mind blown

• 
  🇨🇦 Shonna 💜TAEMate💎6v6🐥 (@shonna_74) reported 16 minutes ago

  @RogersHelps Well I had no internet ALL day yesterday. Had to tether to my cellphone all day for work. Pretty obvious there was an outage. Still haven't had a call. Please resend the purolator labels and issue a refund for charging the 2 phones to my account

• 
  Vicky Baum (@vickyrobinbaum) reported 20 minutes ago

  @Rogers-My Mom is upset as she waited 37 minutes to find out what channel the ladies US Open tennis is on. Nobody answered. This is entertainment for her. We had a Rogers outage for a full day last week-Internet, cable, phone; the guide button hasn't worked since. Pls help.

• 
  Boro 🇨🇦🇨🇦🇨🇦 (@boromarinkovich) reported 21 minutes ago

  @Rogers This is a real problem as I know many folks who get calls daily from fake call centres stating they are Rogers customer service offering deep discounts for phone and plan upgrades. Rogers needs to deal with this to stop these fake offshore call centres from calling us.

• 
  Clint (@clintculture) reported 24 minutes ago

  @RogersHelps Your frontline support team already wasted 5 hours 35 minutes of my day. I have tallied all calls and AI chats and there are such long queues that end with being cut off. It is despicable disrespect for your clients’ time and lives. Your CEO made $15.45 Million last yr. HIRE MORE