Rogers outages and service status in Algoma Mills, Ontario

Problems in the last 24 hours in Algoma Mills, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Algoma Mills, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  So Mino (@storytellrwendy) reported 6 minutes ago

  @Rogers you are a horrible service. We’re trying to cancel our account and we’ve been on hold 3 hours, re-directed by 4 different reps, and have been told it’s not possible to cancel. You’re now stealing from us. Awful customer service. Awful company.

• 
  Georgiana Balanica (@GeorgianaB83826) reported 6 minutes ago

  Hey @Rogers you need to do a much better job at dealing with your customers! I’ve been waiting for more than 15 minutes today to be transferred to talk to a supervisor after dealing with a customer service representative for more than 30 minutes that couldn’t understand my request for a service upgrade! You can’t put customers on hold for that long without resolution so I had to drop the call! Train your employees and train them how to properly help customers meet their needs! I know I’ve been working in this industry for over 15 years! I’ve started in customer service however it’s not what it used to be! Now it seems you want to get rid of customers as fast as possible instead of helping them and ensuring they remain loyal to your business!

• 
  justistruth (@justistruth) reported 9 minutes ago

  dear, @Rogers ,@Sportsnet A long-time user of your streaming services. noticing canceling the Fan 960 and increasing prices AGAIN with no visible improvement in the streaming APP. Will it be as good as Prime this year? if no answer from either of you I do not think I will renew. as a NHL fan Rogers service for the app is(share and tag rogers)

• 
  Deirdre O’Sullivan (@Odeirdie_Oh) reported 13 minutes ago

  “Jesus” was patient zero of “Jerusalem Syndrome” This ****’s not welcome in Canada and @BlueJays shouldn’t be promoting it. Not if you expect to have a fan base after this year. @Rogers

• 
  Terry Murphy (@tyjac2) reported 21 minutes ago

  @RogersHelps It has been listed as an issue all afternoon Can’t work can’t do anything such poor service for what you charge

• 
  Dimitri (@dimitrigeorga) reported 22 minutes ago

  Absolutely the worst customer service experience @Rogers For what we pay you in Canada it’s ridiculous. As much as you’d like to get rid of paying people your AI “agents” are terrible. Your customer service was awful years ago and it’s gotten even worse.

• 
  BernaSZN (@10Bernardeschi) reported 22 minutes ago

  @RealDonBradshaw @BlueJays @Rogers Holy **** youre a squid

• 
  Nick Ross (@NickRoss0073) reported 23 minutes ago

  @FierySharky @Rogers @Sportsnet Nah Hrudey is horrible

• 
  Kevin F (@Kevin1141531) reported 26 minutes ago

  @KimmyG6 @RogersHelps Worked there from 2007 to 2014. So glad I don't work there now. This company is so awful. Use CCTS it forces rogers to act and it lodges an official complaint against them too.

• 
  Matt M (@TheOnlyMCM) reported 28 minutes ago

  @RogersHelps Received a replacement Xfinity Entertainment box but getting error code 012 when I try to set it up. Customer service/technical support have been completely unhelpful...I have chatted with or spoken to at least 8 agents and spent over 3 hours on hold. Not great!!