Rogers outages and service status in Alma, Quebec

Problems in the last 24 hours in Alma, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Alma, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Zerve (@Captain_C2) reported 3 minutes ago

  @RogersHelps You know damn well it was cutting out non stop last night too don't give me this ****

• 
  Stuart (@BlueAndWhiteGuy) reported 4 minutes ago

  @RogersHelps The issue is getting through and landing with the right person. The only time you guys are interested in putting an outbound call to a customer is when they leave. I got three of them last week after I left, one of them promised that I would not be getting a bill for anything.

• 
  🇨🇦 Cindy W. 🇨🇦 (@canadacindy) reported 4 minutes ago

  @RogersHelps 4 hours later, mostly on hold, I have been bounced around to people who engage long enough to figure out they need to send me somewhere else where I end up on hold AGAIN. I have a service booking They made an error on the day. I was told tomorrow a.m.; the notice is for JUNE 3!🤬

• 
  starrgh (@Starrgh) reported 5 minutes ago

  @dhewlett @Rogers "Moving" Internet service is such a scam. It's much easier to disco and set up new! I hope you have him an earful. You know he blew up a solar system right?!

• 
  Hassaan Siddiq (@Hasaan0060) reported 7 minutes ago

  @Rogers @RogersHelps Our home internet in Port Credit, Mississauga is completely dead — no loading, no surfing on any device. After 40+ min wait, your agent says “it’s working on our end, not our problem.” What kind of customer service is this? Absolutely pathetic support!

• 
  King Jr (@JrOsoarrogant) reported 7 minutes ago

  Damn wtf @Rogers @RogersHelps whats up with ya’ll network I ain’t got no data since yesterday

• 
  phantom (@rebellion__scum) reported 8 minutes ago

  sweet Jesus @RogersHelps do something about the amount of spam texts on ur network! Ported from Telus a month ago never or rarely had any, since coming to Rogers that’s spiked to 30+ a day

• 
  🇨🇦Sharon Ledwell#ElbowsUp (@bluetsauvage) reported 9 minutes ago

  @RogersHelps Hubby and I are on the same plan, same wi-fi, different iPhone models. His wi-fi assisted calling works, but mine recently stopped functioning. I got dropped from on-line help yesterday (after 2 hrs waiting, I was 4th in the queue). Been on hold for 1:15min.

• 
  ᗪEᖇEK ᗩᒪᒪᗪᖇITT (@DerekAlldritt) reported 10 minutes ago

  @RogersHelps @TheKarltopia Karl, what their AI bot is really saying, is that this basic feature has existed for a decade, but our systems and tech teams are too old, stupid, or stubborn to implement it, so please PLEASE choose another provider. Just wait until you have to call their business support....

• 
  James Hastings-Trew (@JamesHT) reported 16 minutes ago

  Damn it @Rogers … sure Shaw was a smaller regional company, but at least someone would answer a phone one in a while. I’ve been trying to switch my internet package down to a different plan. Been at 2 hrs and counting…