Rogers outages and service status in Alma, Quebec

Problems in the last 24 hours in Alma, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Alma, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  WeTheNorth (@deeprathi) reported 7 minutes ago

  @Rogers The problem is that your network is having enough speed to browse that portal 😡 and it’s not today. It’s ever green. I loggged a ticket a year or so ago and is still open but no one bothered to even close the ticket ; leave aside resolve

• 
  Michal (@michal_poterji6) reported 9 minutes ago

  @Rogers I ordered s26 ultra 512 GB and sending me 26 basic with ultra price 😲 @Fidomobile @Rogers and they said we can't not cancel . you can just go to store and send back us why loose my time 😭

• 
  Abbas Naqvi (@sakzaan) reported 11 minutes ago

  @RogersHelps The call center doesnt know anything!!! I have been bounced around to 5 agents on a 30 minute call with some being rude some being kind BUT WITH NO SOLUTION! I NEED TO TALK TO A SUPERVISOR AND NO ONE WILL HELP ME

• 
  big_fan2019 (@big_fan2019) reported 12 minutes ago

  Your chat agents are rude and disrespectful towards somebody with special needs. I was transferred several times today to different departments. None of them could help me. @RogersHelps

• 
  travisrenney (@travisrenney) reported 13 minutes ago

  @RogersHelps Answer the phone in the call centre. Have an objective to have hold times of less and three to five minutes. Being on hold literally for hours is the worst customer service ever. Customers don’t need new packages, deals offers, advertising. Investment in customer support.

• 
  Andres Franco P (@jahbessingss) reported 15 minutes ago

  @Rogers Rogers Communications, I live in Edmonton, in the Stillwater neighborhood. The area has been without internet for more than 48 hours—we have no internet! No one is telling us when the service will be restored. We need the internet back as soon as possible; this situation

• 
  Chris P Bacon (@pozpiggy86) reported 15 minutes ago

  So @Rogers has been down for more than 24 hours now and there's still no service restoration time in sight. I'm really regretting having signed up now. Not even a week of being with you and we have this major service outage. This is not a good look for you. #CRTC

• 
  PJ (@PrashBerry) reported 16 minutes ago

  @RogersHelps Is there a problem as to why Rogers is unable to provide uninterrupted service for television? I have been unable to watch The Masters or the Orion landing without experiencing constant blackouts. It is beyond frustrating.

• 
  24 (@tishoncf) reported 21 minutes ago

  I have to say I dont blame @BlueJays I blame @Rogers for not investing enough for a team that led you to the world series last year. This is poor business decisions.

• 
  SAMIR PANDYA (@ss_pandya) reported 22 minutes ago

  @RogersHelps Yes I did after almost 3 hours. They mentioned it was network related issue and it got fixed after 12 hours! Surprisingly my wife and neighbors who are all on Rogers have no issues at all! Its my business phone and I lost 12 hours of work without satisfactory explanation. Thanks