Rogers Outage in Armitage, Ontario

@SimonOstler 💯. Have called @RogersHelps to inquire about deactivating voice. Crazy bad.

@koodo @RogersHelps Jessica, a kind and polite customer service rep from @RogersHelps has set up an appointment for me with @Rogers to talk about moving my 3 numbers from @koodo @TELUS. @koodo you have some customer service catch up to do!

@RogersHelps Ignite tv sucks... frozen screens... pixelated fuzzy picture sometimes... black screen when you’re watching sporting events... the tv upstairs doesn’t connect anymore. So sorry I have to pay for this crappy service

@RogersHelps Rogers ignite is down at my parents home and we’ve been on hold for 30 minutes and counting for a “live agent”

@RogersHelps You lost a customer who wanted to upgrade, hand you more money and stay with you 24 months.

@RogersHelps Yes but I bought “Rogers” protection. You let your customer down. I’m near the end of my contract. So it is easier to switch to another company. No one offering a reason to stay.

One more scam by @Rogers I have the Rogers Device Protection, my iPhone has a cracked screen on the back. They sent their protection to a 3rd party who say it’s either $300 to replace or $100 to fix, taking one week. What a scam. I’m going to upgrade to the 11. Not Rogers.

Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.

@Rogers Having problems with Smart Home Monitoring Weiser Smart 10 door lock. Says Jammed works great. Love to know how to reset!!!

Not impressed with @RogersHelps today. Service in @cityofmarkham has been spotty for the whole day!!! #unsatisfiedcustomer

@RogersHelps Awesome. "Best you can do is tomorrow at noon. Total outage for up to 36 hours and a customer for 20+years. Time to shop around.

@RogersHelps Help. My rogers ignite not working. Can't watch the Raptor game

@BuNdOAVFC @RogersHelps Time for Canada to open the market up like in the US & other countries, more competition needed with #Internet #Cable #cellphones You name the current big boys just arent customer friendly to who pays their salaries

@Sportsnet @Rogers The purest example of taking the series down to the wire. Wow - what a finish!

@Romcan2 @Rogers Because retrenching a broken cable is expensive and throwing wire is a quick fix.

@RogersHelps Call was clear but certainly not professional... A delay when answering and odd they wouldn't know I am an existing customer..

@RogersHelps please advise whether there’s an issue with Ignite TV in Newmarket, ON. Our tv is frozen and none of your suggestions online have worked. Thanks

@Rogers customer service is absolutely terrible

@RogersHelps @Spartan_Ghost_1 "Coming soon" is not a date or time frame. 4 weeks - 6 months is not really acceptable. All you do is tweak a radio driver ... this could be done by software at this point and released minutes after it is sent from OEM. QC is good but not like this. You're adding to the problem.

@RogersHelps way to make a customer feel like their business is less important than someone else’s.

@RogersHelps any idea why when I tape a show it freezes during playback and locks the whole TV down

@Carloumanati @Bell @Rogers @CBC I’ve heard both versions with male and female singers. It’s a bad song, but banning it is 1984 type garbage.

@RogersHelps Yes I was not expecting such a lengthy delay 4 yr help. Seems ROGERS couldn’t keep up BF. I stopped trying. Thx

@RogersHelps This store definitely seems to have a team that actually cares about the customer experience.

Just experienced the worst as rudest customer service at @Rogers store in #MarkvilleMall. I can’t believe how poorly I was treated. #NeverAgain

@RogersHelps This is the problem, when Rogers won't hookup our street because it's not profitable, we get left out. If we are identified as one of these areas why can't we be given a unique plan that can allow us the access the internet like our neighbours 1km down the road.

@RogersHelps I have no internet connection. Please help

This tweet is brought to you by the fact that I pay for @Rogers best internet service but EVERY Sunday my service is spotty while legally streaming football through a wired connection... #Throttling #Criminals

Dear @Bell this is your weekly reminder that when you get your shit together and get FIBE to the old part of Bradford you'll make a killing... All we can get is @Rogers and the service is the worst I've ever experienced...

@RogersHelps I have an appt booked for monday....its just really impressive concerige service when i cannot go to a rogers store and replace a broken part...instead i have to wait 3 days to have a tech drive out

The only thing worse than NFL officiating is the @Rogers internet service I use to watch it... How does it cut out when I'm hardwired?? #Throttling

Thanks @Rogers, please fix your shit, this is goddamn ridiculous

@Rogers fix your cable every channel is messed up

Anyone else in #Newmarket lose their cable just now? @RogersHelps #Rogers #Cutthecable soon as service sucks

@RogersHelps are you currently having service interruptions in Thornhill area? If so, do you know the ETA when it will be back up and running?

Honestly @Rogers I cannot wait until some U.S. company comes to Canada and you go away... Absolute thieves. Spotty phone and internet service at my house today... What am I paying for? I hate you so much!!

@RogersHelps It all comes down to the non waivable $149 install for ignite tv I'm not paying it! Bell is waiving their fee

@RogersHelps Sincere apologies - I was looking at the usage of another user on the account. Mine is almost used. Thanks for the help. I’ll top up. Apologies for the ‘tude!

another @bell service call tomorrow with the onus on me to follow up with billing and customer service... @rogers you should beat them here and get us connected on #IGNITE

Hey @Rogers - get your shit together. Shut off internet because you guys screw up. Then say it’s restored and still no internet.

@RogersHelps Hi. After 2 days without service disruptions they’re back at an awful rate. I need a technician visit ASAP please

@RogersHelps $149 connection fee! Never!!!

@RogersHelps is there any known outage in the Thornhill area right now? Basically lost internet after a power outage and no amount of power cycling is fixing it

@RogersHelps my internet is being so slow I can barley load a photo. I even restarted my router. Is there problems with the wifi in the newmarket area

@RogersHelps Respectfully I’m not interested in another update - the ‘updates’ over the last 11 months have not resulted in the cables hanging from my trees being removed. Going to keep retweeting this each week until it gets resolved. Seriously like wtf guys?

@RogersHelps hi. TV and Internet down again. My phone number on our account is 9052955908 we r in the markham area

@RogersHelps Is Markham affected ? Again TV and internet not working

@RogersHelps and in true Rogers form, you still have 12 minutes of a show posted on your mediocre at best on demand system. Closed case stating no issue. #epicfail

@RogersHelps Is there a cable outage is Richmond Hill? No issues with Internet but my Nextbox is showing -04-?

@RogersHelps I’ll look into it but this is such a time-consuming issue — on so many levels. And every time we get a “fix” it lasts for a few days and then the connection reverts back. It is incredibly frustrating.

@TheBenKline1 @Garthicus2 @BurgerKing @WestJet @smuckers @Gillette @Kia @googlephotos @johnniewalker_ @TimHortons @BestBuy @Visa @Ford @GoDaddy @BMO TBH, these recent events pushed me to finally cut the cord. Been with @Rogers since 1998 and cancelled my TV service yesterday. I’ve been contemplating for a while, this just made the decision easier.

@Sportsnet @Rogers Are you seeing the #firestorm you have created by bowing to the PC culture which exists in Canada. Your made the WRONG decision. I'd suggest you fix this before it impacts your brand and your bottom-line. #DonCherryIsRight #DonCherryIsWrong #doncherryfired

To all those people (most of whom couldn't give a shit about hockey), here's the guy you've successfully destroyed. I hope you all live a squeaky clean life and never make a mistake. I hope you feel good pressuring @Rogers @Sportsnet to fire @CoachsCornerDC. #IStandWithDonCherry

@LawrenceMiller @V_Mulholland @Devin_Heroux @CBCTheNational @CoachsCornerDC @RonMacLeanHTH @Rogers @cbcsports @NHL Hey, thought I would speak out to the support the troops and Canada thing. He has a soapbox to talk from. He always could have used it for a real good. Drive governments to fix things with Veterans, but we just got someone who bellowed. Ps. The Canadian Legion didn't back him.

@DustyRoseYYC @Sportsnet @Rogers @NHL Cancel your @Sportsnet and stream every game. Hurt them in the pocketbook and attitudes change

@Rogers @RogersHelps #RogersSteels #Rogerstheft @RCMP_Nat_Div @RCMPAlberta @jkenney @JustinTrudeau @CTV #Bell #Rogers #Canada #Rogerssucks #Rogersservicesucks #Rogersdoesnthelp Rogers is adding overage charges to my bill and refuses to help me.

@Rogers @RogersHelps #RogersSteels #Rogerstheft @RCMP_Nat_Div @RCMPAlberta @jkenney @JustinTrudeau @CTV #Bell #Rogers #Canada #Rogerssucks #Rogersservicesucks #Rogersdoesnthelp Rogers is adding overage charges to my bill and refuses to help me.

@RogersHelps The title of the popup is: Your simplified rogers network is here It wont let me screenshot and the bottom asks me to select need help or i understand @RogersHelps

Don Cherry is what he always was. A profoundly dumb man with bad opinions, prone to offensive outbursts. Rogers allowed him to stay on tv this long despite it & go out a martyr to the extreme right, just as he wanted. Good job @Rogers, you've enabled an online army of bigots.

Hey @Rogers still having issues trying to sort out my install Was "escalated up to highest level" on Sunday but just found out it could take up to 7 days just to get someone to call me to sort an appointment out. Absolute joke! Started this process on 5th Oct!