Rogers Outage in Armitage, Ontario

@lindsayisabel @Rogers @RogersHelps Not yet but it’s been slow. All the students hogging bandwidth learning this week

@RogersHelps we currently have no internet L6A postal code! Please help. I know it is busy but 2 ppl working from home and 2 kids in school. Thank you!!!

@RogersHelps internet seems to be down in Richmond Hill

@RogersHelps been having lots issues with our internet service here in Stouffville this past month. Continued outages almost everyday. I’ve called in a few times and granted I got a few days credit but this is completely unacceptable. Not a happy customer

@RogersHelps WiFi is down again 2x this week

I agree that #internet speed and service is bad in my residential area in York Region. @RogersHelps @FidoSolutions @Fidomobile are NOT cooperative when having to solve #internet issues.

@kristen_shilton Figures he is awesome in a fun skills competition but not so good in the shootout. Can't watch this or #Raptors as stupid @Rogers is out in #Bradford area until at least midnight.

@SimonOstler 💯. Have called @RogersHelps to inquire about deactivating voice. Crazy bad.

@koodo @RogersHelps Jessica, a kind and polite customer service rep from @RogersHelps has set up an appointment for me with @Rogers to talk about moving my 3 numbers from @koodo @TELUS. @koodo you have some customer service catch up to do!

@RogersHelps Ignite tv sucks... frozen screens... pixelated fuzzy picture sometimes... black screen when you’re watching sporting events... the tv upstairs doesn’t connect anymore. So sorry I have to pay for this crappy service

@RogersHelps Rogers ignite is down at my parents home and we’ve been on hold for 30 minutes and counting for a “live agent”

@RogersHelps You lost a customer who wanted to upgrade, hand you more money and stay with you 24 months.

@RogersHelps Yes but I bought “Rogers” protection. You let your customer down. I’m near the end of my contract. So it is easier to switch to another company. No one offering a reason to stay.

One more scam by @Rogers I have the Rogers Device Protection, my iPhone has a cracked screen on the back. They sent their protection to a 3rd party who say it’s either $300 to replace or $100 to fix, taking one week. What a scam. I’m going to upgrade to the 11. Not Rogers.

Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.

@Rogers Having problems with Smart Home Monitoring Weiser Smart 10 door lock. Says Jammed works great. Love to know how to reset!!!

Not impressed with @RogersHelps today. Service in @cityofmarkham has been spotty for the whole day!!! #unsatisfiedcustomer

@RogersHelps Awesome. "Best you can do is tomorrow at noon. Total outage for up to 36 hours and a customer for 20+years. Time to shop around.

@RogersHelps Help. My rogers ignite not working. Can't watch the Raptor game

@BuNdOAVFC @RogersHelps Time for Canada to open the market up like in the US & other countries, more competition needed with #Internet #Cable #cellphones You name the current big boys just arent customer friendly to who pays their salaries

@Sportsnet @Rogers The purest example of taking the series down to the wire. Wow - what a finish!

@Romcan2 @Rogers Because retrenching a broken cable is expensive and throwing wire is a quick fix.

@RogersHelps Call was clear but certainly not professional... A delay when answering and odd they wouldn't know I am an existing customer..

@RogersHelps please advise whether there’s an issue with Ignite TV in Newmarket, ON. Our tv is frozen and none of your suggestions online have worked. Thanks

@Rogers customer service is absolutely terrible

@RogersHelps @Spartan_Ghost_1 "Coming soon" is not a date or time frame. 4 weeks - 6 months is not really acceptable. All you do is tweak a radio driver ... this could be done by software at this point and released minutes after it is sent from OEM. QC is good but not like this. You're adding to the problem.

@RogersHelps way to make a customer feel like their business is less important than someone else’s.

@RogersHelps any idea why when I tape a show it freezes during playback and locks the whole TV down

@Carloumanati @Bell @Rogers @CBC I’ve heard both versions with male and female singers. It’s a bad song, but banning it is 1984 type garbage.

@RogersHelps Yes I was not expecting such a lengthy delay 4 yr help. Seems ROGERS couldn’t keep up BF. I stopped trying. Thx

@RogersHelps This store definitely seems to have a team that actually cares about the customer experience.

Just experienced the worst as rudest customer service at @Rogers store in #MarkvilleMall. I can’t believe how poorly I was treated. #NeverAgain

@RogersHelps This is the problem, when Rogers won't hookup our street because it's not profitable, we get left out. If we are identified as one of these areas why can't we be given a unique plan that can allow us the access the internet like our neighbours 1km down the road.

@RogersHelps I have no internet connection. Please help

This tweet is brought to you by the fact that I pay for @Rogers best internet service but EVERY Sunday my service is spotty while legally streaming football through a wired connection... #Throttling #Criminals

Dear @Bell this is your weekly reminder that when you get your shit together and get FIBE to the old part of Bradford you'll make a killing... All we can get is @Rogers and the service is the worst I've ever experienced...

@RogersHelps I have an appt booked for monday....its just really impressive concerige service when i cannot go to a rogers store and replace a broken part...instead i have to wait 3 days to have a tech drive out

The only thing worse than NFL officiating is the @Rogers internet service I use to watch it... How does it cut out when I'm hardwired?? #Throttling

Thanks @Rogers, please fix your shit, this is goddamn ridiculous

@Rogers fix your cable every channel is messed up

Anyone else in #Newmarket lose their cable just now? @RogersHelps #Rogers #Cutthecable soon as service sucks

@RogersHelps are you currently having service interruptions in Thornhill area? If so, do you know the ETA when it will be back up and running?

Honestly @Rogers I cannot wait until some U.S. company comes to Canada and you go away... Absolute thieves. Spotty phone and internet service at my house today... What am I paying for? I hate you so much!!

@RogersHelps It all comes down to the non waivable $149 install for ignite tv I'm not paying it! Bell is waiving their fee

@RogersHelps Sincere apologies - I was looking at the usage of another user on the account. Mine is almost used. Thanks for the help. I’ll top up. Apologies for the ‘tude!

another @bell service call tomorrow with the onus on me to follow up with billing and customer service... @rogers you should beat them here and get us connected on #IGNITE

Hey @Rogers - get your shit together. Shut off internet because you guys screw up. Then say it’s restored and still no internet.

@RogersHelps Hi. After 2 days without service disruptions they’re back at an awful rate. I need a technician visit ASAP please

@RogersHelps $149 connection fee! Never!!!

@RogersHelps is there any known outage in the Thornhill area right now? Basically lost internet after a power outage and no amount of power cycling is fixing it

@Rogers Tried to self install ignite. Techs were rude. Bad experience.

@Rogers Rogers is despicable. Worst utterly greedy company out there. Numerous daily calls over a bill charged to me after I cancelled my service and returned equipment. This during a global pandemic. Gotta grift the cash. Shame on you.

@RogersHelps I've been having very slow internet this week, especially with my upload speed, which should be 30 mbps, yet I'm only getting 5.22 right now. Not the type of service I'm paying money for.

Please @RogersHelps get him a better connection. Our Zoom meetup tonight was a failure bc of his connection! Awful! Painful in fact for the rest of the people on the call. Please get this sorted out ASAP ! @bikemitton

Hi @RogersHelps ! Our internet, cable and home phone package (which we’ve had for two years) bill came in this month at more than double the price with no explanation as to why. We haven’t done anything different. We have been calling help lines but no answer.

@RogersHelps Big problem with internet connection last 2 day

@RogersHelps Any other advise because mine has been terrible lately

@Rogers can u guys PLEASE FIX the internet. ITS SOOOOO SLOW

I never thought I would be saying this, but I am pretty impressed with the way @Rogers is handling things.

I never thought I would be saying this, but I am pretty impressed with the way @Rogers is handling things out.