Rogers Outage Report in Richmond Hill, York, Ontario
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The latest reports from users having issues in Richmond Hill come from postal codes L4C and L4B.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Maple, Markham, Stouffville, North York, Woodbridge, Richmond Hill, Rexdale, Vaughan, Thornhill, Downsview and North Park.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
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| Toronto |
Wi-fi | |
| Toronto |
Internet | |
| Toronto |
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| Toronto |
Internet | |
| Toronto |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@RogersHelps I hope so. I was a very happy loyal customer until I tried to upgrade my TV/Internet/Home Phone and smartphone in the last month. Perhaps tell chat reps & first line responders to stop pretending they're retentions and offer the best deals.
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Seán O’Shea
(@ConsumerSOS) reported
from
Toronto, Ontario
@tweetsforteetz @dmac_79 @RogersHelps And almost every rep has discretion. Almost. Meaning if a consumer is a jerk—game over. Be respectful: chances of great service improve. My experience.
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@RogersHelps As I suspected, another waste of time although @RogersHelps always tries and is friendly here. Too bad @Rogers has lost its competitive edge
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Seán O’Shea
(@ConsumerSOS) reported
from
Toronto, Ontario
@tweetsforteetz @dmac_79 @RogersHelps Sorry, but the account is in my wife’s different sir name. And I don’t typically pull up my job in my customer service intersections. I’ve done enough bad Rogers stories in my career. I also believe in crediting good/great service where I find it.
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Seán O’Shea
(@ConsumerSOS) reported
from
Toronto, Ontario
@dmac_79 @RogersHelps I have generally good fortune with customer service reps everywhere. Polite persistence is sometimes the reason. Or just luck.
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@RogersHelps I replied to a message from the prior issue and haven't heard from that person yet but I only sent the email Friday.
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🅼🅴🆉
(@MesmorizedTTV) reported
from
Toronto, Ontario
Ive been having some crazy latency issues the past week @Rogers assures me everything is good. But every game I have is unplayable due to unreasonably high ping. Most videos I watch buffer for minutes at a time, why am I paying for your best internet package. SMFH
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
Is there a Rogers TV/Internet outage in Toronto now. Our TV froze and won't reboot and lights are out on the modem @RogersHelps
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GM
(@gmansilla) reported
from
Toronto, Ontario
@RogersHelps internet down. Again. :(
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@RogersHelps I exchanged email messages with someone about another bad experience recently.
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).
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Laura
(@1lilQtpie) reported
from
Toronto, Ontario
@RogersHelps I am having issues with one of my Rogers boxes. It is the older box. I trying unplugging it for a few minutes but still experiencing freezing in my programs.
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Sean Smith
(@CS_sean) reported
from
Toronto, Ontario
@RogersHelps your mobile site is next to useless. It won't let me login
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Amanda Mac Naughtan
(@ANaughtan) reported
from
Toronto, Ontario
@RogersHelps services down in guildwood area of toronto. Please confirm.
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Julie
(@sugarbabez) reported
from
Toronto, Ontario
@RogersHelps so I receive a text stating that SHM has fixed my problem with my app, but yeah it still doesn’t work, they leave a live chat link for support and of course no one is working. Been dealing with this December and it’s quite frustrating!!
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(ノ°Д°）ノ︵ sןןnoɔ
(@coulls) reported
from
Toronto, Ontario
Still no reply from @RogersHelps after 21 hours. Can’t even suggest that ppl start changing their Rogers password as that may not help here. #cybersecurity
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Lisa Booth, Travel Beyond the Ordinary
(@Lisa_Travel_Now) reported
from
Toronto, Ontario
@Rogers, sent a collection ltr via Canada Post for my parents overdue home phone. I NEVER rec'd an invoice! Apparently invoices were changed to online from paper & sent to an unmonitored Rogers email without the POAs concurrence!!!
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Domenico Vitale
(@DomVitale63) reported
from
Markham, Ontario
I agree that #internet speed and service is bad in my residential area in York Region. @RogersHelps @FidoSolutions @Fidomobile are NOT cooperative when having to solve #internet issues.
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Ryan
(@Creeperry_R6) reported
from
Toronto, Ontario
Holy Shit @Rogers @RogersHelps What ******** (A thread) It’s been a week. On Saturday night you told us it would be fixed within the hour On Monday night you told us it would be fixed by 6:30pm that night On Tuesday night you told us it would be fixed by Thursday at the latest
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Seán O’Shea
(@ConsumerSOS) reported
from
Toronto, Ontario
Because there’s lots of good service @RogersHelps too: I got through to Rogers tech help on phone in 2 minutes. Agents were great. I needed (to pay for) a new PVR. The two reps at the King Street East store were smart, thorough, fast and friendly. One’s also a viewer. Thanks!
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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penelope graham
(@pjeg14) reported
1. You'd think given that so many people now must work from home that @rogers would be more accountable for their customer service. Naive, I know. Here's what happened with our account today (one we plan to switch to a new provider first thing tomorrow).
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Shawn Williams
(@ShawnPuggerWill) reported
@RogersHelps Yours is a garbage company run by idiots and morons. Those are only words I can use on Twitter. Won't be as nice when I respond to the email I just received from Rogers. Rogers is a company operated by complete idiots and imbeciles. You have finally crossed a lime and I'm gone.
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penelope graham
(@pjeg14) reported
5. We're lucky enough that we can absorb a day of my husband not working due to @Rogers incompetence. But there are many who would face greater financial hardships due to their internet being cut off. I know this won't shock anyone - big telecom service is unconscionable.
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Kushal
(@tinkushal) reported
@RogersHelps I switched to eSim a month back. However, network quality has deteriorated and I have call drops almost everytime! Please provide support
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penelope graham
(@pjeg14) reported
2. Our @Rogers internet had been spotty recently, and they sent a tech to look into the issue. Tech proceeds to break our internet. Hands my husband a modem, and leaves before we can confirm it actually works. My husband works from home. If I wasn't on mat leave, so would I.
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penelope graham
(@pjeg14) reported
2. Our @Rogers internet had been spotty recently, and they sent a tech to look into the issue. Tech proceeds to break our internet. Hands my husband a modem, and leaves before we can confirm it actually works. My husband works from home. If I wasn't on mat leave, so would I.
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Shawn Williams
(@ShawnPuggerWill) reported
@Rogers is garbage. Looking forward to leaving you entirely in immediate future. Already axed your cell service. Internet and Ignite next to get chopped.
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Dave Fenicky
(@Dfenzky) reported
@RogersHelps My neighbour has now pulled the cable taut so it hangs higher. I've had a technician come out at least twice. The last one told me he would escalate the issue and follow up. He gave me his phone number. He has not called and has not answered when I do.
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✨Mark Vassell♌
(@_Marky24) reported
@Rogers I should just cancel my plan, I’m so tired of this. You guys think he’s going to run away with the phone. This is so upsetting, because I work as a contractor for you guys as well.
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penelope graham
(@pjeg14) reported
5. We're lucky enough that we can absorb a day of my husband not working due to @Rogers incompetence. But there are many who would face greater financial hardships due to their internet being cut off. I know this won't shock anyone - big telecom service is unconscionable.