Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C and L4B.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 01/31/2026 17:15

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, North York, Vaughan, Scarborough, Thornhill, Markham, Richmond Hill, Stouffville, Maple, Woodbridge, Downsview, North Park, King, Rexdale and Concord.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaNorth York Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • cyclefixation @underfloorheating ™ (@cyclefixation) reported from Toronto, Ontario

    **** @Rogers the worst customer service ever period .

  • Joao_Jotao Joao Jr AKA JoJoTÃO 🇧🇷🇨🇦 (@Joao_Jotao) reported from Toronto, Ontario

    Please PLEASE fix the internet consistency @RogersHelps! I need it to take phone calls and it keeps cutting down on and off! I do NOT have time to DM. This has been recurrent since an outage on Monday, so it must be an issue in the neighborhood. Postal code M4K 2H1

  • MandaMakki Manda Makki (@MandaMakki) reported from Markham, Ontario

    @Rogers your service is pathetic! Our entire street has been having issues with their internet since Friday. We have opened several tickets to have the issue resolved, you have done nothing to fix this. When will this get resolved??

  • JeffreyLuscombe Jeffrey Luscombe (@JeffreyLuscombe) reported from Toronto, Ontario

    So @RogersHelps can I get some help with this bum replacement box you sent me?

  • AIexArteaga eRa Alex (@AIexArteaga) reported from Toronto, Ontario

    On god if you’re Canadian stay away from @RogersHelps. Go to Telus or Bell Every other provider is better, TRUST ME. By far the worst cellular provider

  • SignoreLettieri Sasha (@SignoreLettieri) reported from Toronto, Ontario

    Can someone help me out ? @Rogers @RogersHelps

  • righteousbean bean. (@righteousbean) reported from Toronto, Ontario

    @RogersHelps So I got a text message that it’s fixed, we restarted everything, still not working. What now?

  • RajeshK65814575 Rajesh Kumar Das (@RajeshK65814575) reported from Toronto, Ontario

    Hi @Rogers I have been trying to reach out to customer care support and kept on waiting and even if get to reach someone they will make you reach who is unreachable. literally ur Wifi service sucks nd can't even go 2 any meetings😑 time for change @Sumanthumesh25

  • Miolad20 Sir Mykoko 🦁 (@Miolad20) reported from Toronto, Ontario

    @Rogers internet service is down. What is happening?!

  • northtorontoguy Steve Fanning (@northtorontoguy) reported from Toronto, Ontario

    @RogersHelps My digital cable is pretty wonky today, channels not working, or unwatchable. I have unplugged my cable box, no improvement.

  • Daniel_L_Thomas Daniel Thomas (@Daniel_L_Thomas) reported from Toronto, Ontario

    How many Rogers techs does it take to fix the internet? I’m not sure but it’s more than 10. #internetoutage @RogersHelps

  • ErinStrickie Erin Strickland (@ErinStrickie) reported from Toronto, Ontario

    @RogersHelps fyi…when you are angry about a product you are paying for and not getting good quality product…trying to up sell the customer on more isn’t the way to go. Try helping to fix the problem for the customer that isn’t going to cost them more. We aren’t just $ signs

  • yet_pithy Ian Sinclair (@yet_pithy) reported from Toronto, Ontario

    @RogersHelps service continues to be slow-to-out in our east york place all day. We were told 8 hours ago service people would look into outages in our area but so far - no improvement. This needs to be fixed promptly or we should be compensated for the lack of access.

  • JaredMacSween Jared MacSween (@JaredMacSween) reported from Toronto, Ontario

    @RogersHelps @AshleyBotting Hey @RogersHelps - why not respond publicly? The DMs are not working for me! There are so many of us with no internet today it would be easy (and nice of you) just to broadcast a simple and clear message...

  • ilovejules000 Jules Lope-Bosancic (@ilovejules000) reported from Toronto, Ontario

    @RogersHelps Is there any internet outage in Toronto? I don’t have internet service since last night (I paid my bills, btw).

  • progers71 progers71 (@progers71) reported from Markham, Ontario

    @Rogers Only if you had decent service.

  • twiddlebug7 Ali 🇹🇹🇨🇦 (@twiddlebug7) reported from Toronto, Ontario

    @RogersHelps CRA scam has been using my number. How do I get this stopped?? Help!!!

  • Mikpete Kim Peters (@Mikpete) reported from Toronto, Ontario

    @RogersHelps Internet down in Mimico/Etobicoke or is it just me?

  • TheScottyM75 Scotty75Martin (@TheScottyM75) reported from Richmond Hill, Ontario

    @RogersHelps Bathurst and Jefferson might be one of the worst places for a good wifi signal. #why #signalsucks

  • olrac602 olrac (@olrac602) reported from Toronto, Ontario

    @RogersHelps is there a service Interuption in Scarborough?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • NoOneFearsAJeff Kid J (@NoOneFearsAJeff) reported

    @Bell 7 phone calls to confirm an installation? Considering cancelling and staying with @rogers, who has never annoyed me like this. If someone doesn’t answer the phone, don’t call back immediately

  • ZarasX3 Zara’s X (@ZarasX3) reported

    @RogersHelps Rogers cancellation department has put me on hold. The agent from the same department who i was connected to said he cant cancel the request despite being on the cancellation team and i have to speak with some one else. It’s been 35 min that i am waiting

  • OrrTbone10 Tyler Orr (@OrrTbone10) reported

    @cmcdavid97 @Rogers @NHL Until your spineless bosses cancel everything

  • Bader_Hajali Bader (@Bader_Hajali) reported

    @Rogers Hello. I am working from home and I am trying to get someone from Tech support that can help me with allowing outbound connection to port 25/465. I need these ports in order to port support for people who call in. Tech support are helpful but this is not a common request

  • pozpiggy86 Chris P Bacon (@pozpiggy86) reported

    It's a really sad day when places like #EBOX can sell you a 940/30 cable package, knowing full and damn well that the @Rogers network is too overwhelmed to be able to deliver the full speed you pay for most of the time. There needs to be more true competition here!

  • pozpiggy86 Chris P Bacon (@pozpiggy86) reported

    Congratulations @Rogers on having Canada's most overwhelmed and over congested network. It's bad to a point where not only can you not deliver the download speeds promised, but you need to illegally throttle customers who "use too much" on an UNLIMITED package. #ShadyBusiness

  • AK8O1004 ak (@AK8O1004) reported

    @RogersHelps is there an outage in the stratford area

  • hobodiac Hadley Obodiac (@hobodiac) reported

    .@Rogers Wifi at M4G has been down last several hours. I reset, unplugged etc and not fully loading on Ignite tower. Is there an issue in the area?

  • followTachyon Ian 💙 (@followTachyon) reported

    Just when I thought @RogersHelps would was finally stopping their bullshit they drop the best gift of all on Christmas Eve: no internet! I'm so tired of this ****.

  • xNuclearBulletx Aj (@xNuclearBulletx) reported

    @RogersHelps way to ruin Christmas for my kids. Internet down AGAIN !!!