Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E, L4B and L4S.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 12/12/2025 09:10

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, King, Markham, Richmond Hill, Scarborough, Rexdale, North York, Stouffville, Vaughan, Woodbridge, North Park, Thornhill, Concord, York and Maple.

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City Problem Type Report Time
CanadaToronto Wi-fi
CanadaToronto Wi-fi
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • briank_im Brian Kim (@briank_im) reported from Toronto, Ontario

    And @RogersHelps is down again in North York today.

  • AtomRadioShow Mike Atom (@AtomRadioShow) reported from Vaughan, Ontario

    Wow does @RogersMediaPR @RogersBiz ignite is HORRIBLE internet and TV service. Rogers - You suck! Guess who doesn’t care if they get a Rogers Radio job😂

  • WayneRodriguez Wayne Rodrigues (@WayneRodriguez) reported from Toronto, Ontario

    @freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.

  • Toronto_Lori Lori fromTO 🇨🇦 (@Toronto_Lori) reported from Toronto, Ontario

    The solution was for @RogersHelps to give me a phone number I obviously already have. I called 30 days before the move. The nice person I spoke to asked for my new address, checked and said “yes, we serve that location. Installation will be easy.”

  • SaadAyub Saad Ayub (@SaadAyub) reported from Toronto, Ontario

    @RogersHelps it’s Monday, why do you have to add an outage on top of that 😡😡. M5V area plz fix it!

  • Toronto_Lori Lori fromTO 🇨🇦 (@Toronto_Lori) reported from Toronto, Ontario

    God help me, but I love awards shows. Too bad I’m missing the #Emmys2019 because @RogersHelps couldn’t send someone able to hook up internet/tv in the middle of Toronto despite me waiting for 2 appointments. (1 was a no show.)

  • yulegill yulegill (@yulegill) reported from Toronto, Ontario

    @RogersHelps We are having issues with ignite it seems to be very choppy on some channels like animal planet and sports network

  • AGold_89 Alex (@AGold_89) reported from Toronto, Ontario

    @RogersHelps I got an email saying it “was being shipped” and to click the UPS link to track it, but you don’t provide any tracking number. The system is bad I don’t care about the wait

  • JimBabbage Jim Babbage (@JimBabbage) reported from Toronto, Ontario

    @redcrew @Rogers The other evil empire. Bell. Sick and tired of sub par customer service from Rogers, but I’m under no illusions things will be that much better with Bell. But for now at least, my connections will be faster.

  • chezsiva Siva Swaminathan (@chezsiva) reported from Toronto, Ontario

    @RogersHelps I’ve been going through your customer service 3 times - going around and around in circles still no solution 😫

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @RogersHelps I do not have family sharing plan Never subscribed to such plans always had issues with my e-mail and my password Had some kind of unknown files and some kind of users Safari would never connect to my network

  • brukneck Brukneck aka Don (@brukneck) reported from Toronto, Ontario

    @RogersHelps 25 brownspring Rd. I'm sure you can see the history. Everything is connected and "working" to the modem but clearly outside connection is down. 4162923458 is home number

  • AbeLee81 Abe Lee (@AbeLee81) reported from Toronto, Ontario

    @asekander @Rogers My 7 is still going strong as well but the new camera sure looks nice. Since they no longer slow the older phones to a crawl with each iOS update, I haven’t had a reason to upgrade.

  • pelicanseal George James (@pelicanseal) reported from Toronto, Ontario

    So now @Rogers @RogersHelps is making more excuses on why cell phone charges are getting worse. The only they’re igniting is crappy customer service

  • mukafurlan Sam Furlan (@mukafurlan) reported from Toronto, Ontario

    Damn @RogersHelps Sunday evening and my wifi doesn’t work at all :( - postal code M6N2Z5

  • michaelnugent Pumpkin Spice Mike 🎃 (@michaelnugent) reported from Toronto, Ontario

    @RogersHelps The conference line was only at that number and area code, so I didn't have another one to use. Our rescheduled meeting will use an alternative number, but this shouldn't have been an issue in the first place, especially since this was an important work conference call.

  • joe_lafortune Joe LaFortune (@joe_lafortune) reported from Toronto, Ontario

    @RogersHelps Yes, and very frequently, every few seconds, like the signal is coming from Jupiter or something

  • chezsiva Siva Swaminathan (@chezsiva) reported from Toronto, Ontario

    @RogersHelps Finally problem resolved - it took 2 hrs

  • AndrewFstewart Andrew F Stewart (@AndrewFstewart) reported from Toronto, Ontario

    I have been using a @rogers unlimited plan for a few weeks now. I he speed it drops you down to after your “premium time” is unusable. It really is just a regular plan. Disappointing.

  • joe_lafortune Joe LaFortune (@joe_lafortune) reported from Toronto, Ontario

    @RogersHelps Haven’t had the time to troubleshoot with you but CP24, Discovery, Comedy all have static lines every 20-40 seconds that interrupt video and audio transmission. Makes impossible to watch. Not my NextBox. I have two different boxes and is occurring on both in separate rooms

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • babydoll__3 Joanne (@babydoll__3) reported

    Oh would you look at that, my @Rogers wifi cut out as I was watching a movie on tv. The communications on caring about the service they provide & doing their best to make things right really is nothing but empty words. Internet connection is so unreliable @RogersHelps.

  • KellyLantz Kelly Lantz (@KellyLantz) reported

    Day 10 no power #Charlottetown. @rogers service comes and goes. No sign of any @MECLPEI trucks. Feeling feral.

  • Allan33234009 Allan (@Allan33234009) reported

    @ReportRogers @Rogers Rogers internet down here in Bowmanville

  • cwrb cwrb1 (@cwrb) reported

    @RogersHelps problem in Markham yesterday with recording feedback. Very difficult too watch golf and F1. Not happening today. Was I the only one?

  • aphantomduke that post-weird twiter irony lol (@aphantomduke) reported

    @RogersHelps So you'll reimburse them for the time that their service was cut out, then?

  • NpAnatomy RED 🚚♥️🇨🇦🇨🇺 (@NpAnatomy) reported

    @RogersBiz @caliber_comms End of Rogers Service! 🔄🤡🤡🤡

  • DevloperMoe moe_devloper (@DevloperMoe) reported

    @RogersHelps My postal code is L5N in Mississauga and the internet is still down been down all day when can this get fixed you guys are the most unreliable internet of all time #rogers

  • HashtagKyle Kyle (@HashtagKyle) reported

    Hey @Rogers I’m having an issue with one of your stores reneging on a commitment they made to me when I tried to exchange/return a purchase yesterday. How can I speak with a district manager in #Toronto ?

  • ItsJennyJ Jennybean (@ItsJennyJ) reported

    @RogersHelps I've given you my info so many times. I'm not the account holder. They're well and tired of this competition between networks. You can't tell me I'm the only one with ****** reception since that outage fiasco.

  • belwerks Stephen Belyea (@belwerks) reported

    Corporate monopolies are fun because @Rogers will send out email spam every couple of weeks, telling you how much they care, but then continue to provide dismal service because they know you can't meaningfully leave.