Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C and L4B.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 02/10/2026 16:40

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Maple, Markham, Stouffville, North York, Woodbridge, Richmond Hill, Rexdale, Vaughan, Thornhill, Downsview and North Park.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • rajeev71260 Rajeev Arora (@rajeev71260) reported from Toronto, Ontario

    Rogers internet down for more than 2 hrs in Northyork area @RogersHelps

  • _ErinBLACK GG ✨ (@_ErinBLACK) reported from Toronto, Ontario

    @RogersHelps Is there a service interruption in the Keele and Rogers area? My WIFI isn’t working..

  • j_santi221 ...santi_ (@j_santi221) reported from Toronto, Ontario

    @RogersHelps are there any service interuptions for rogers ignite in weston road and starview lane area. Connection keeps cutting off since 1 pm. Now totally lost connection. Ungpugged and plugged router 4 times now doesnt seem to work.

  • melbartelart Mel Bartel (@melbartelart) reported from Toronto, Ontario

    @RogersHelps ~ Some channels are not working? Black screen... Toronto | Leslieville

  • CSProfKGD Kosta Derpanis (@CSProfKGD) reported from Toronto, Ontario

    @Ahmadbeir @RogersHelps Time to look around for a more reliable service provider.

  • ReMaxAllStar Asif Khan (@ReMaxAllStar) reported from Markham, Ontario

    PSA @RogersBiz customers check your download and upload speeds by putting “Rogers speed test” in your browser. They are ripping you off. You aren’t getting the speed you pay for. Cancel and go to a real company. @RogersHelps is horrible too #internet #isp #rogerssucks

  • notsix Angela Naccarato (@notsix) reported from Vaughan, Ontario

    Hold on...trying to figure out Rogers Ignite since the end of January. Still doesn’t work and @Rogers @RogersHelps now states that there is an IGNITE WIFI PROMISE. - where they guarantee wall-to-wall wifi and “proactive monitoring” - can’t help but laugh this Saturday morning

  • dumboiscrazy Sahil Anand (@dumboiscrazy) reported from Toronto, Ontario

    @RogersHelps internet down at Sherway Gardens Road Etobicoke?

  • thekaralea Kara Lea (@thekaralea) reported from Toronto, Ontario

    @RogersHelps Is there currently any outages reported in downtown Toronto? (Literally three minutes down the street from Rogers HQ) My hot spot has gone down. A reset hasn’t helped.

  • fringinto Astrid ✌🏼️🌎🇫🇷🇨🇦 (@fringinto) reported from Toronto, Ontario

    @RogersHelps I’m trying to reach out to your live chat on your website but it’s not working. Can you please assist?

  • khimtootz_TO ☜☆☞khimtootz☜☆☞ (@khimtootz_TO) reported from Toronto, Ontario

    @rogers internet in Scarborough, M1B 2A5 sucks!

  • amandashulman amanda shulman (@amandashulman) reported from Richmond Hill, Ontario

    @RogersBiz very disappointed with ignite schedules and parental controls not working!! Cannot get anyone in technical support to figure out the issue!

  • annex2 Tom Hildebrandt (@annex2) reported from Toronto, Ontario

    @RogersHelps are you experiencing an outage in downtown Toronto?

  • tmleafs26 AtotheRandT (@tmleafs26) reported from Toronto, Ontario

    @RogersHelps @Rogers my @rogers #Ignite remote stopped working. Brand new batteries and still broken. It's been less than 2 years. With the amount you charge, can't we get remotes that last? How do I get it replaced? Can you send me a new one? Or is that another arm and leg price

  • MellieLangie Melanie (@MellieLangie) reported from Toronto, Ontario

    @RogersHelps my cable and internet have been down for the past hour or so. I’ve rebooted several times. Is something going on with service in downtown Toronto?

  • MellieLangie Melanie (@MellieLangie) reported from Toronto, Ontario

    @RogersHelps we chatted yesterday about the internet being down. It’s down right now and had been spotty all morning. Is there an issue in the Yorkville area?

  • gsekaly Gabriel Sekaly 😷🥃 (@gsekaly) reported from Toronto, Ontario

    @mcloreto @Rogers And they charge you an exorbitant amount for the privilege of lousy service.

  • jhndryl John Daryl (@jhndryl) reported from Toronto, Ontario

    @RogersHelps Please check my complaint history. Maybe you will have an idea about it instead of giving me a certain response template

  • ashwinrayaprolu ashwin kumar (@ashwinrayaprolu) reported from Markham, Ontario

    @RogersHelps my internet is Down for past 1 hour . Your service is always on hold

  • CSProfKGD Kosta Derpanis (@CSProfKGD) reported from Toronto, Ontario

    Internet blackout at home. Service provider @RogersHelps says they will come in a couple of days. Online lecture tomorrow 😡

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • LiteBlCollarWkr Phil w. Tequila (@LiteBlCollarWkr) reported from Toronto, Ontario

    @RogersHelps Why does Rogers use a non-Canadian email service anyways?

  • SportsCamDude Joel Gallant (@SportsCamDude) reported

    What can I do @RogersHelps ?!! I’m into hour four waiting (after first two reps forwarded me) for a simple password reset. I can keep waiting. It’s FOUR hours now. Help!

  • Jenn_Passy Jennifer Passy (@Jenn_Passy) reported from Kitchener, Ontario

    @RogersHelps I’d appreciate some help accessing my email acct. Can’t login. Password reset function not working.

  • MickiRomeo micki romeo (@MickiRomeo) reported

    @RogersHelps just spent two hours and 22 minutes trying to deal with some issues with Rogers. To be told that I only spoke to somebody for 10 minutes and I have no records of the last almost two half hours of conversation and then got disconnected.!!!!

  • RedEdison M (@RedEdison) reported

    @Rogers it takes a lot of nerve to cancel someone's service (without being told to) then charge them for reconnecting it and then threaten them with disconnecting it again when they struggle with that bill you forced on them for YOUR screw-up.

  • Ramirezplayer Clark Savage (@Ramirezplayer) reported

    @RogersHelps hi is there an issue with Rogers email as I am not receiving emails.

  • lacemaker102 🐝🌱lacemaker (@lacemaker102) reported

    @Rogers daughter has been on hold with you for. 5+ hours. Why are you so bad at #customerservice

  • mc_banana mc (@mc_banana) reported

    @Cruntchie Yes! My email hasn’t worked since Friday. Many others with the same issue. @RogersHelps won’t assist me as I’m not the account holder.

  • FitForBusiness Cheryl Rankin (@FitForBusiness) reported

    @rogershelps - is the wait for password reset really over 3 hours or did I get put into cyber space? On hold since 10 am.....help I need my email

  • mikesports1992 Mike (@mikesports1992) reported

    @RogersHelps @lucia_clark Minimum 17 hour response time for DM’s though. Awful customer service.