Rogers Outage Report in Richmond Hill, York, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E, L4S and L4B.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 25: Problems at Rogers
Rogers is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (61%)
-
TV (13%)
-
Wi-fi (11%)
-
Total Blackout (7%)
-
Phone (4%)
-
E-mail (4%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Rogers outage reports came from the following cities: North York, Toronto, Scarborough, Woodbridge, York, Markham, Richmond Hill, Thornhill, King, Concord, Stouffville, Vaughan, Malton, Maple and Rama.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| North York |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
-
SS
(@SarinSunhil) reported
from
Markham, Ontario
@RockNRollCroll @RogersHelps Rogers uses Bell business connection to ensure their operations are reliable and do not go down frequently as their networkd
-
GastonL
(@gastonl) reported
from
Toronto, Ontario
@RogersHelps My internet is still down, That is also a scam since there is no ETA and no way to reach you via phone nor chat
-
Jeff Isy
(@JeffIsy) reported
from
Toronto, Ontario
@AboutRogers @Rogers Your *billion dollar* telecom company’s incompetency has put people in danger, emergency line was disabled, small businesses were affected and the credit you’ll be offering won’t be enough to cover for the damages that you’ve caused. Shame on you!
-
Diane Fisico
(@DianeFisico) reported
from
Toronto, Ontario
@RogersHelps @Rogers please note the Italian channels (650-656) are choppy (in Toronto); picture and sound keep going on and off. When will you TV service be operational? #RogersOutage #RogersIgnite
-
P(EP)atrick💙❤️💛
(@LanaXLights) reported
from
Markham, Ontario
Hey @RogersHelps my house still has no internet when everyone around us does now. We can’t call at the moment because of the high demand can you help?
-
AlexW
(@axwong) reported
from
Toronto, Ontario
@RogersHelps To Mr Tony Staffieri Critical infrastructure to take outage for over 8 hours with limited to no redundancy and business resumption is more than a disappointment and unacceptable. Root cause not withstanding. Operational risks of Canadian network is vastly exposed to the globe
-
Atom Smith
(@atomsmith) reported
from
Toronto, Ontario
Seems like the first thing @Rogers did last night was send out bills to it’s customers. What a horrible customer experience.
-
Sasha Boersma (she/her)
(@sashaboersma) reported
from
Toronto, Ontario
@MrAlexBethke @Rogers Except Bell did an oops of their own a couple of months back when their internet was down for a day and flakey for weeks. Tech sometimes goes down when repaired. The problem in both cases - where was your back-up plan so you can take A down and have B still work…
-
Johnee Pixels
(@johneepixels7) reported
from
Toronto, Ontario
@RogersHelps Internet intermittent issues all day today in College West End (Bloor Landsdowne area). Very distruptful during work hours!
-
Tarek Fatah
(@TarekFatah) reported
from
Toronto, Ontario
Need help. How does one switch from the pathetic service of @Rogers to #Bell? cc. @BellMediaPR @RogersMediaPR
-
Ditech Gaming
(@ditechgaming) reported
from
Toronto, Ontario
Thanks @Rogers Got free salary without working yesterday Really hoping power outage entire week..!!
-
Evan Sambasivam
(@EvanSambasivam) reported
from
Toronto, Ontario
Is @Rogers going to compensate Canadians who have maxed out their data plans because they've lost wifi for over 24 hours? This outage has adversely impacted people who aren't even Rogers customers. #outage #rogersoutrage #RogersLetsNotTalkDay
-
jafarmirsalari #DeleteUber #deletelyft
(@jafarmirsalari) reported
from
Whitchurch-Stouffville, Ontario
@Rogers garbage service crappie ignite TV services poor internet and wifi at home!!! I had enough Monday morning first thing switching to Bell @RogersHelps #rogersoutage #RogersLetsNotTalkDay #Rogersinternet
-
Tony LaMantia ICD.D
(@WREDC_Tony) reported
from
Vaughan, Ontario
Internet, home phone and cable were still out all day today. A tech named Omar assisted w ticket via @RogersHelps on Twitter. There were unresolved issues in my postal area/many households impacted. All fixed now. Tech support folks have been beaten up. Be a gentleman. It helps!
-
GastonL
(@gastonl) reported
from
Toronto, Ontario
@RogersHelps I got my mobile service late yesterday night but my home internet is still down, is there any ETA for people in Etobicoke North (M9R postal code) ?
-
Not THAT Jeff Ross..I'm funnier & had the name 1st
(@J_R_Scooter) reported
from
Toronto, Ontario
@raehanbobby Well, I AM reading your post on a @Rogers network, so there's that. 🙄
-
Annette Heim
(@aheim72) reported
from
Toronto, Ontario
Anyone else still having issues with their Rogers Infinite TV? Won't connect & can't watch anything (internet is fine) 🤬🤬🤬 Getting really close to canceling EVERYTHING @Rogers @RogersHelps
-
Carlo Gon
(@CarloGon) reported
from
Vaughan, Ontario
@Rogers Yet it keeps happening. Thanks for FINALLY trying to resolve the issue July 8, 2022. It caused a nationwide problem! Now, Ignite TV is lagging more than ever and the company says issues are resolved as Ted Rogers is kicking in his grave. #rogersoutrage #rogers
-
Sasha Boersma (she/her)
(@sashaboersma) reported
from
Toronto, Ontario
@MrAlexBethke @Rogers Oh, there is a push for CRTC inquiry on the 911 issue, as they would have broken a condition of license (or whatever it’s called for telecom). That part is likely a breach of the Telcom Act.
-
Tony LaMantia ICD.D
(@WREDC_Tony) reported
from
Vaughan, Ontario
@tyantzi @RogersHelps Anybody whose ever worked in tech support (me, back in the day) knows it's often a thankless gig, yet so critical to client retention.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Carter Lee 😷
(@DjCarter_Lee) reported
@Rogers been on hold for over an hour, this is the 5th time calling, ive spent over 10 hours on hold without a solution, told call back in a couple weeks each time! where do I send my bill for all my time you’re wasting?
-
Jeff Leggat
(@AShoutAbout) reported
@Canucks @Rogers 🇨🇦🥅🏒 supports Poverty Level Financial Support of ALL Disabled Canadians in EVERY Province! #CDBby23 #NoMorePovertyPWD (Persons With Disabilities) 🇨🇦 #JustDERBit
-
MoiraP🇨🇦🇬🇧
(@MoiraPotter11) reported
@RogersHelps Nope. Still getting daily calls from Rogers, now transferred AGAIN to customer service...THIRD day of trying. Another 2 hour wait. No one seems to help. My credit rating has probably been affected too. So upset at getting the run around and being harassed. Do I need legal help?
-
Russ Simpson
(@RussSimpson1) reported
@Rogers very displeased with customer service today. I am a 28 year customer that is looking for some support in solving an issue
-
Michael Zanette
(@MichaelZanette) reported
@RogersHelps been on hold for 2hrs, 3min - Rogers doesn't help
-
S Robin Larin, editor and writer
(@RobinEditorial) reported
@Rogers Worst customer service from Rogers. They've messed up my account, and when I tried to discuss this on their online chat with a live specialist, she vanished partway through the conversation. They make it impossible to speak with an actual person by phone.
-
LallyA
(@LallyAd) reported
Man the phone support at @RogersBiz and @RogersHelps was so damn rude I have never spoken to some mine this damn rude before Jesus wanted to figure out one thing.
-
SHAWN PETRIE
(@shawn_petrie) reported
@RogersHelps 3+ hours to speak to a rep, live chat says try again later, and if I try to change my service in myrogers I get a technical error. This has got to be the worst customer service I have EVER experienced!
-
MoiraP🇨🇦🇬🇧
(@MoiraPotter11) reported
ANOTHER hour on phone to @Rogers for issue I was told was resolved last week. Lies. While on hold I wrote l letters to my MP and CRTC. Ready to go if Rogers refuses to act in good faith. NOT going to bully this old fart.
-
MoiraP🇨🇦🇬🇧
(@MoiraPotter11) reported
Now speaking to a really pleasant @Rogers manager but not expecting resolution as matter has to adjudicated somewhere. Jeez. It's like I owe them millions! (don't owe them a dime...that's the issue). This is a full time job dealing with this company.