Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E, L4B and L4S.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 11/21/2025 16:35

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, North York, Markham, North Park, Thornhill, Vaughan, Richmond Hill, York, Scarborough, Maple, Woodbridge, Stouffville, Concord, King City and Kleinburg Station.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaNorth York Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • Avie30 eefah & eoin (@Avie30) reported from Vaughan, Ontario

    @RogersHelps Is there an outage in woodbridge now?

  • sritchietoronto Steve Ritchie (@sritchietoronto) reported from Toronto, Ontario

    @Bell_Support 3 months and you still cant fix my 4K signal. Never mind you can only support 1 tv 4K and still can’t deliver a consistent stream. @Rogers please send me offers.

  • jhndryl John Daryl (@jhndryl) reported from Toronto, Ontario

    @RogersHelps Please check my complaint history. Maybe you will have an idea about it instead of giving me a certain response template

  • ashwinrayaprolu ashwin kumar (@ashwinrayaprolu) reported from Markham, Ontario

    @RogersHelps my internet is Down for past 1 hour . Your service is always on hold

  • MellieLangie Melanie (@MellieLangie) reported from Toronto, Ontario

    @RogersHelps we chatted yesterday about the internet being down. It’s down right now and had been spotty all morning. Is there an issue in the Yorkville area?

  • annex2 Tom Hildebrandt (@annex2) reported from Toronto, Ontario

    @RogersHelps are you experiencing an outage in downtown Toronto?

  • melbartelart Mel Bartel (@melbartelart) reported from Toronto, Ontario

    @RogersHelps ~ Some channels are not working? Black screen... Toronto | Leslieville

  • nmool1 Mbukhari (@nmool1) reported from Vaughan, Ontario

    @RogersHelps I’m not getting help in the DM I sent them the issue since December and I told them I’m using my phone data at home while the wifi is here but not working, the sent a technician he couldn’t do nothing another technician came he drew holes on the walls but still...

  • ShannaPritchard Shanna (@ShannaPritchard) reported from Toronto, Ontario

    @RogersHelps rented Wonder Woman 1984 and kid 10 stopped the movie by accident. Now the movie won’t load or play from where we left off.... help!

  • tmleafs26 AtotheRandT (@tmleafs26) reported from Toronto, Ontario

    @RogersHelps @Rogers my @rogers #Ignite remote stopped working. Brand new batteries and still broken. It's been less than 2 years. With the amount you charge, can't we get remotes that last? How do I get it replaced? Can you send me a new one? Or is that another arm and leg price

  • dumboiscrazy Sahil Anand (@dumboiscrazy) reported from Toronto, Ontario

    @RogersHelps internet down at Sherway Gardens Road Etobicoke?

  • dadamson13 Dennis Adamson (@dadamson13) reported from Toronto, Ontario

    @RogersHelps is there an outage in the East York area? No internet, modem flashing orange even after resetting it? I need to keep working

  • ChrisLoganHomes Chris Logan (@ChrisLoganHomes) reported from Toronto, Ontario

    @RogersHelps with so many low income people out of work why don’t you add as live agents so those with issues don’t have to wait nearly an hour to talk with someone. Or modernize and call us back when an agent is available? @RogersNoHelp

  • AvivShalit Aviv Shalit (@AvivShalit) reported from Richmond Hill, Ontario

    @canadeanz @Rogers I never made that connection. xD

  • CSProfKGD Kosta Derpanis (@CSProfKGD) reported from Toronto, Ontario

    Internet blackout at home. Service provider @RogersHelps says they will come in a couple of days. Online lecture tomorrow 😡

  • CSProfKGD Kosta Derpanis (@CSProfKGD) reported from Toronto, Ontario

    @Ahmadbeir @RogersHelps Time to look around for a more reliable service provider.

  • MellieLangie Melanie (@MellieLangie) reported from Toronto, Ontario

    @RogersHelps my cable and internet have been down for the past hour or so. I’ve rebooted several times. Is something going on with service in downtown Toronto?

  • MIKECTURNER Michael Turner (@MIKECTURNER) reported from Toronto, Ontario

    @rogers I am having trouble with my internet and ignite tv. It keeps going out ...

  • _ErinBLACK GG ✨ (@_ErinBLACK) reported from Toronto, Ontario

    @RogersHelps Is there a service interruption in the Keele and Rogers area? My WIFI isn’t working..

  • rajeev71260 Rajeev Arora (@rajeev71260) reported from Toronto, Ontario

    Rogers internet down for more than 2 hrs in Northyork area @RogersHelps

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • TriciaB1313 Tricia Bailey (@TriciaB1313) reported

    @Rogers what type of technical error is happening when I try to exchange flex channels? Not a good start foe a new customer

  • trueoilfan Trueoilfan (@trueoilfan) reported

    @cmcdavid97 @Rogers It's too bad I have to work

  • jhndryl John Daryl (@jhndryl) reported from Toronto, Ontario

    @RogersHelps Please check my complaint history. Maybe you will have an idea about it instead of giving me a certain response template

  • TevesTV Teves (@TevesTV) reported

    @IFallenHD @Rogers nah my family said if this continues we'll just switch ISPs :) Maybe get that fat ~1GB up/down I've seen around me.

  • Buellerstyles Bueller styles (@Buellerstyles) reported

    Has @Bell even addressed their mass firings with zero notice yet? @Rogers would never do a thing like that. Thanks for being so reliable all these years! I will never go to Bell. #BellLetsCut

  • ijg Iain Grant (@ijg) reported

    Umm @RogersHelps have you guys ever considered a customer certification course, so that if there are issues, & customers are competent, we don't need to unplug everything, put a paper bag over our head & cluck like a chicken before we can get the call escalated? So Frustrating.

  • Masami_Flores Masami Flores (@Masami_Flores) reported

    @cmcdavid97 @Rogers Holy crap

  • Sajan_98 Sajan Shantharuban (@Sajan_98) reported

    @RogersHelps I’ve been experiencing issues with my internet and it’s been down for the past two hours and it doesn’t seem to be working at all

  • wizeguy63 John Forte (@wizeguy63) reported

    @RogersHelps My internet has been down since 12:15 this morning...any update??

  • mcivak mike civak (@mcivak) reported

    @RogersHelps is the Hitron CODA capable of static IP...trying to create a VPN tunnel between two locations...currently not working. Do I need another modem?