Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4B and L4S.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 01/16/2026 02:50

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Markham, Scarborough, North York, Thornhill, Richmond Hill, Vaughan, Stouffville, Maple, Woodbridge, Downsview, North Park, King, Rexdale and Concord.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaMarkham Wi-fi
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • PlutofromON Krushnaji Gavas (@PlutofromON) reported from Toronto, Ontario

    @Rogers Sure. Why not all of Rogers's customers have this option in the App? Second thing, all Canadian Telecom come together and launch one app to stop such frauds so it will help to understand what kind of frauds going on and what is new in the Market.

  • TheScottyM75 Scotty75Martin (@TheScottyM75) reported from Richmond Hill, Ontario

    @RogersHelps Bathurst and Jefferson might be one of the worst places for a good wifi signal. #why #signalsucks

  • olrac602 olrac (@olrac602) reported from Toronto, Ontario

    @RogersHelps is there a service Interuption in Scarborough?

  • ErinStrickie Erin Strickland (@ErinStrickie) reported from Toronto, Ontario

    @RogersHelps fyi…when you are angry about a product you are paying for and not getting good quality product…trying to up sell the customer on more isn’t the way to go. Try helping to fix the problem for the customer that isn’t going to cost them more. We aren’t just $ signs

  • Mikpete Kim Peters (@Mikpete) reported from Toronto, Ontario

    @RogersHelps Internet down in Mimico/Etobicoke or is it just me?

  • LuchaFreddie 💥💥Twitch.tv/LuchaFreddie💥💥 (@LuchaFreddie) reported from Toronto, Ontario

    Another day, another internet engineer. Chap tells me that it's a bigger issue possibly effecting my whole apartment building & has to be referred up to another department; which will take up to 72 hours. So enjoy your intermittent @rogers ignite service is what you're saying.

  • chriscenteno75 Chris Centeno (@chriscenteno75) reported from Richmond Hill, Ontario

    @Rogers internet service has been down since 7:45am EST in the L4E neighborhood in Richmond Hill. People are WFH and kids can not connect to online school. What’s the situation and ETA to resolve. Unacceptable given people are dependent on you as an ISP.

  • CarloGon Carlo Gon (@CarloGon) reported from Vaughan, Ontario

    @RogersHelps It's the last thing you want us to experience? REALLY??? We have so many tickets and technicians coming and trying to figure out the issue. Nobody can. There is at least one ongoing ticket. Some technical support staff are kind and considerate. Others are terrible.

  • cyclefixation @underfloorheating ™ (@cyclefixation) reported from Toronto, Ontario

    **** @Rogers the worst customer service ever period .

  • ilovejules000 Jules Lope-Bosancic (@ilovejules000) reported from Toronto, Ontario

    @RogersHelps Is there any internet outage in Toronto? I don’t have internet service since last night (I paid my bills, btw).

  • JaredMacSween Jared MacSween (@JaredMacSween) reported from Toronto, Ontario

    @RogersHelps @AshleyBotting Hey @RogersHelps - why not respond publicly? The DMs are not working for me! There are so many of us with no internet today it would be easy (and nice of you) just to broadcast a simple and clear message...

  • Bebsabe Bebsabe Duque (@Bebsabe) reported from Toronto, Ontario

    It's so disappointing to deal with @Rogers and recieve no help at all. Getting problems instead of solutions. The preferred program for employees is terrible 👎🏻

  • northtorontoguy Steve Fanning (@northtorontoguy) reported from Toronto, Ontario

    @RogersHelps My digital cable is pretty wonky today, channels not working, or unwatchable. I have unplugged my cable box, no improvement.

  • CarloGon Carlo Gon (@CarloGon) reported from Vaughan, Ontario

    @Rogers and their super unreliable internet is down again. Misleading commercials. More headaches than any other provider.

  • Joao_Jotao Joao Jr AKA JoJoTÃO 🇧🇷🇨🇦 (@Joao_Jotao) reported from Toronto, Ontario

    Please PLEASE fix the internet consistency @RogersHelps! I need it to take phone calls and it keeps cutting down on and off! I do NOT have time to DM. This has been recurrent since an outage on Monday, so it must be an issue in the neighborhood. Postal code M4K 2H1

  • twiddlebug7 Ali 🇹🇹🇨🇦 (@twiddlebug7) reported from Toronto, Ontario

    @RogersHelps CRA scam has been using my number. How do I get this stopped?? Help!!!

  • yet_pithy Ian Sinclair (@yet_pithy) reported from Toronto, Ontario

    @RogersHelps service continues to be slow-to-out in our east york place all day. We were told 8 hours ago service people would look into outages in our area but so far - no improvement. This needs to be fixed promptly or we should be compensated for the lack of access.

  • progers71 progers71 (@progers71) reported from Markham, Ontario

    @Rogers Only if you had decent service.

  • righteousbean bean. (@righteousbean) reported from Toronto, Ontario

    @RogersHelps So I got a text message that it’s fixed, we restarted everything, still not working. What now?

  • SignoreLettieri Sasha (@SignoreLettieri) reported from Toronto, Ontario

    Can someone help me out ? @Rogers @RogersHelps

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Devilology jstats (@Devilology) reported

    @Rogers Helps me move right over to another service provider because @Rogers is too lazy to dial 10 digits. Customer service is a lost art & @Rogers lost it for me a very long time ago.

  • KTBryski KT Bryski - in the woods (@KTBryski) reported

    Hey @RogersHelps - my home internet’s abruptly cut out. Help?

  • grovermonkey Monkey (@grovermonkey) reported

    @RogersHelps I have been without internet for 32 hours now. Please help, this is becoming a work crisis!

  • bjak02 .brankica. (@bjak02) reported

    @RogersHelps - hoping that we can catch Game 4 OT! Can you confirm whether you have an expected TV restore time? Can’t watch on the app either. Been chatting with a rep (and sitting in queue for further support) for an extended period of time with no update. Thank you!

  • colleenekim Colleen (@colleenekim) reported

    @lilicandifornia @RogersHelps I’m in Etobicoke too. In the middle of sending an important business document. No internet or cable. Tried DM -no reply. One hour wait on tech support. No report of outage on the Rogers Helps page. Do better please.

  • cleopavitra 🌱 (@cleopavitra) reported

    @RogersHelps we’ve been on hold with customer service for 1.5 hours, someone picked up then hung up. What is going on?!

  • CupOfJoeCanada Cup Of Joe Canada (@CupOfJoeCanada) reported

    @Rogers how do I cancel your service without being on the phone 2 HOURS! #badservice I will not be transferring service anymore

  • buhdeh Ian (@buhdeh) reported

    Is there anything I can do before I go back to @rogers? The wifi strength on the HH3000 is so much worse than my old ASUS router that I used with Rogers. I might as well not even be paying for fibre if it's this bad.

  • Devilology jstats (@Devilology) reported

    @Rogers Loyal customer since 1st device. You obviously gamed my data consumption to get rid of an agreement you agreed to. Didn't change a single setting & my usage was up 40+% in June and tripled so far in 4 days of July billing. Bye!

  • mamaBubbz Brenda Bickford (@mamaBubbz) reported

    @RogersHelps my wifi is down.... any reasons why?