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Rogers outages and service status in Richmond Hill, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 3 outage signals in the last 24 hours around Richmond Hill, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 11, 5:44 PM EDT.
  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 8% Phone (8%)
  • 6% TV (6%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

The latest reports from users having issues in Richmond Hill come from postal codes L4C , L4B and L4E .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 12: Problems at Rogers

Rogers is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Richmond Hill, Ontario

The most recent Rogers outage reports came from the following cities: Markham, Toronto, Scarborough, North York, Concord, Richmond Hill, York, and King.

CityProblem TypeReport Time
Markham Internet 4 hours ago
Toronto Total Blackout 8 hours ago
Toronto E-mail 8 hours ago
Toronto Internet 1 day ago
Toronto Internet 1 day ago
Toronto Internet 1 day ago

Nearby cities with recent reports

Toronto

58 recent signals

8 hours ago
Markham

1 recent signals

4 hours ago
Scarborough

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • Mysticalbug
    Jill McLean (@Mysticalbug) reported from Toronto, Ontario

    @RogersHelps I'm so fed up!! Area outage again! When are you guys going to properly fix the problem. Bathurst/401 area??

  • 0TimBannister0
    Timothy Roy Walks (@0TimBannister0) reported from Toronto, Ontario

    @RogersHelps This happens everytime they call for thunder showers. It's never the router. It's the main service here in Toronto. If you'd like a record look at my tweets.

  • pkchandora
    CHANDORA_pk (@pkchandora) reported from Toronto, Ontario

    @Rogers Yes I did. They stated it will take 24-48 hours. It's way too long to resolve a small issue like this. Would really appreciate if your technical support team expedite the request.

  • thomasjayhayes
    Thomas Jay Hayes (@thomasjayhayes) reported from Toronto, Ontario

    My stupid Ignite TV doesn’ work even though we installed it thee days ago. What the effing Eff @RogersHelps? Your products are bad.

  • AshChaChaHeels
    Ash (@AshChaChaHeels) reported from Toronto, Ontario

    Another @Rogers outage! Can they get their 💩together? We sure as hell pay the most their services! #rogers #toronto #outage

  • LoriMoran_1
    Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario

    @Rogers @RogersHelps WiFi down again this morning .. this is the third time in other 2 weeks

  • buttery_smoooth
    SHA3arma-256.eth (@buttery_smoooth) reported from Toronto, Ontario

    Is the network down again? @RogersHelps @Rogers

  • JeffersnDarrell
    Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported from Toronto, Ontario

    @RogersHelps Trying to get thru to your Rogers Move to move my services but the number is out of service. How do I reach #Rogers to set up my move or should I talk to @Bell?

  • joe_lafortune
    Joe LaFortune (@joe_lafortune) reported from Toronto, Ontario

    Hey, @RogersHelps, please fix your digital channels on Ignite. Two days now they are unwatchable, hanging up every few seconds. I’ve been patient. Now it’s time for you guys to fix it!

  • apoorvagopalan
    അപൂർവ 🏳️‍🌈 (@apoorvagopalan) reported from Toronto, Ontario

    @Rogers : Internet box is down.. damn fix it!!!!

  • SalaPoly
    Poly Andrada⭐️⭐️⭐️ (@SalaPoly) reported from Toronto, Ontario

    @RogersHelps my internet is so slow that the speed test asked me 3 times to retry. I tried to contact customer service and nothing. How can I get assistance?

  • MariaMlop13
    maria lopreiato (@MariaMlop13) reported from Toronto, Ontario

    @RogersBiz DISGUSTING!! My poor grandmother is in a home with Dementia and my mom can’t cancel her cable, even after providing POA? Who do we need to go to? Better business bureau?! Stop bullying people 🤬🤬

  • _raystackz187
    Wolf of Bay Street (@_raystackz187) reported from Toronto, Ontario

    @RogersHelps worst customer service, I am never going with rogers ever again

  • AntoninoLoMona1
    Alomo (@AntoninoLoMona1) reported from Vaughan, Ontario

    @RogersHelps got it back up for 2 mins but down again 😤 when will this BS stop!

  • johnv_eth
    johnv☀️ (@johnv_eth) reported from Toronto, Ontario

    @elonmusk @bizonfuteee Actually much better than my local tv/internet provider @Rogers Have missed most of the match due to terrible Ignite service and have been hanging here on my phone.

  • tickylongue
    T. Longue (@tickylongue) reported from Toronto, Ontario

    @cbcmarketplace you should investigate @Rogers. They’re falsely advertising 1.5 Gbps and when customers upgrade, they have no internet because of “provisioning” issues with no estimate for fix.

  • AshChaChaHeels
    Ash (@AshChaChaHeels) reported from Toronto, Ontario

    @CBCAlerts And what is @Rogers excuse today for another outage?

  • JeffersnDarrell
    Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported from Toronto, Ontario

    @RogersHelps Is there a service outage in downtown Toronto? Your pinned tweet for outages is dated for 2020.

  • AdamScottEnv
    Adam Scott (@AdamScottEnv) reported from Toronto, Ontario

    internet is still down after four days. @RogersHelps cable network is ‘degraded’ in my area apparently, but the company refuses to help or provide information. My ISP @TekSavvyBuzz gets no information from them at all. Unacceptable service quality. #oligopoly @CRTCeng

  • jayshah23084733
    jay shah (@jayshah23084733) reported from Toronto, Ontario

    @Rogers Rogers have worst service in world & I am going forward to file consumer complain- mental harassment by rogers I placed order for iphone 14 pro max 256 through rogers win back team and they promised me after checking for stock while ordering iphone, I will receive in 1 week

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • harvardropout_
    bet credit parlay winner (@harvardropout_) reported

    @RogersHelps when I asked the rep about a return box he said if it doesn’t come with the phone to reach out to customer care lol

  • h81418541
    GrandmaSavage (@h81418541) reported

    @Rogers Please Refrain from Hiring Customer Service employees who can't speak Proper English to us. I had a call from a young man I could barely understand. He didn't know his job and what the supposed offer was either. He called his supervisor who let the call Drop. before explaining Do better!!!! Disgusted with your Brown service.

  • CoffeeSacred
    Ray of Knight 23 (@CoffeeSacred) reported

    @rodmickleburgh @Rogers I can’t believe how many people are upset by this yet never listened to in when it was on the air.

  • Future2025to28
    Future (@Future2025to28) reported

    @RogersHelps I’m an old school, need to talk to someone to make sure my issue is resolved. Please fix your billing customer call line! It’s not fair to hold the phone for hours with no response. Thank you.

  • MissMapleCda
    MissMaple🇨🇦🍁🇺🇸 (@MissMapleCda) reported

    @RogersHelps Your agents on the phone are a joke. I couldn't understand them and they had no clue what was happening. I hate to say this but they we're all woman. I spoke to six different ones and did not get any help two nights ago Last night I gave up after two half hour calls. 😡

  • anmolkatyal2177
    Anmol katyal (@anmolkatyal2177) reported

    @Rogers @RogersHelps what a worst service. Since morning i am not able to access internet n trying to reach n connect to you guys but after 45 minutes of hold there is no one there to connect. I guess time to switch to @Bell

  • evadletap
    Dave Patel (@evadletap) reported

    @Dysfunctiontime @MichelleRempel @Rogers Hilarious. Man, you are a loser. I'm Gen X *******. And you clearly should've been aborted.

  • Chr155y_333
    Queen of Angels (@Chr155y_333) reported

    @MichelleRempel @KellyDeRidderMP @Rogers Michelle, why are you the only one talking about this?? They are a federally regulated employer who are operating in bad faith while undermining Canadian democracy by shutting down local news talk radio stations.

  • ChrisDu77769503
    Wayne Mcbutzvid (@ChrisDu77769503) reported

    @Rogers you guys are jerks for shutting the fan 960 down

  • BARRACKp
    Paula Kearnan (@BARRACKp) reported

    @Rogers how brutal can your service get? Tried the tech bot chat Anna & got nowhere. Tried calling only to have a VM TELL ME go ask Anna!, but, I stay on the line to be told too long a wait; call back. I pay my bills, it ain’t cheap to get ultimate Automated FU. BE BETTER.