Rogers Outage Report in Richmond Hill, York, Ontario
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The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E and L4S.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (61%)
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TV (12%)
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Wi-fi (11%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (4%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, North York, Markham, Richmond Hill, Woodbridge, Kleinburg Station, York, Thornhill, Vaughan, Rexdale, Maple, Stouffville, Downsview and Concord.
City | Problem Type | Report Time |
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Toronto | Internet | |
Toronto | Internet | |
Toronto | Internet | |
Toronto | Internet | |
Toronto | Internet | |
Scarborough | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Diane Fisico
(@DianeFisico) reported
from
Toronto, Ontario
@RogersHelps @Rogers please note the Italian channels (650-656) are choppy (in Toronto); picture and sound keep going on and off. When will you TV service be operational? #RogersOutage #RogersIgnite
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Ditech Gaming
(@ditechgaming) reported
from
Toronto, Ontario
Thanks @Rogers Got free salary without working yesterday Really hoping power outage entire week..!!
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Tony LaMantia ICD.D
(@WREDC_Tony) reported
from
Vaughan, Ontario
@tyantzi @RogersHelps Anybody whose ever worked in tech support (me, back in the day) knows it's often a thankless gig, yet so critical to client retention.
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GastonL
(@gastonl) reported
from
Toronto, Ontario
@RogersHelps My internet is still down, That is also a scam since there is no ETA and no way to reach you via phone nor chat
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Evan Sambasivam
(@EvanSambasivam) reported
from
Toronto, Ontario
Is @Rogers going to compensate Canadians who have maxed out their data plans because they've lost wifi for over 24 hours? This outage has adversely impacted people who aren't even Rogers customers. #outage #rogersoutrage #RogersLetsNotTalkDay
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Atom Smith
(@atomsmith) reported
from
Toronto, Ontario
Seems like the first thing @Rogers did last night was send out bills to it’s customers. What a horrible customer experience.
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GastonL
(@gastonl) reported
from
Toronto, Ontario
@RogersHelps I got my mobile service late yesterday night but my home internet is still down, is there any ETA for people in Etobicoke North (M9R postal code) ?
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Sasha Boersma (she/her)
(@sashaboersma) reported
from
Toronto, Ontario
@MrAlexBethke @Rogers Except Bell did an oops of their own a couple of months back when their internet was down for a day and flakey for weeks. Tech sometimes goes down when repaired. The problem in both cases - where was your back-up plan so you can take A down and have B still work…
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Sasha Boersma (she/her)
(@sashaboersma) reported
from
Toronto, Ontario
@MrAlexBethke @Rogers Oh, there is a push for CRTC inquiry on the 911 issue, as they would have broken a condition of license (or whatever it’s called for telecom). That part is likely a breach of the Telcom Act.
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Tony LaMantia ICD.D
(@WREDC_Tony) reported
from
Vaughan, Ontario
Internet, home phone and cable were still out all day today. A tech named Omar assisted w ticket via @RogersHelps on Twitter. There were unresolved issues in my postal area/many households impacted. All fixed now. Tech support folks have been beaten up. Be a gentleman. It helps!
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Muhammad Siddiqui
(@Mohsidiqui) reported
from
Markham, Ontario
@Rogers Once more rogers down again since 7 PM and counting. Freedom's Data to the rescue..... #rogersdown #Rogersinternet #rogersoutrage
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SS
(@SarinSunhil) reported
from
Markham, Ontario
@RockNRollCroll @RogersHelps Rogers uses Bell business connection to ensure their operations are reliable and do not go down frequently as their networkd
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SS
(@SarinSunhil) reported
from
Markham, Ontario
@RogersHelps And we are aware of the scam you are pulling off by stating that you have restored service to vast majority of customers!! Well orchestrated PR damage limitation scam !! Markham is still in stone age thanks to you !! Some top level heads should start rolling
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Carlo Gon
(@CarloGon) reported
from
Vaughan, Ontario
@Rogers Yet it keeps happening. Thanks for FINALLY trying to resolve the issue July 8, 2022. It caused a nationwide problem! Now, Ignite TV is lagging more than ever and the company says issues are resolved as Ted Rogers is kicking in his grave. #rogersoutrage #rogers
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P(EP)atrick💙❤️💛
(@LanaXLights) reported
from
Markham, Ontario
Hey @RogersHelps my house still has no internet when everyone around us does now. We can’t call at the moment because of the high demand can you help?
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jafarmirsalari #DeleteUber #deletelyft
(@jafarmirsalari) reported
from
Whitchurch-Stouffville, Ontario
@Rogers garbage service crappie ignite TV services poor internet and wifi at home!!! I had enough Monday morning first thing switching to Bell @RogersHelps #rogersoutage #RogersLetsNotTalkDay #Rogersinternet
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AlexW
(@axwong) reported
from
Toronto, Ontario
@RogersHelps To Mr Tony Staffieri Critical infrastructure to take outage for over 8 hours with limited to no redundancy and business resumption is more than a disappointment and unacceptable. Root cause not withstanding. Operational risks of Canadian network is vastly exposed to the globe
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Annette Heim
(@aheim72) reported
from
Toronto, Ontario
Anyone else still having issues with their Rogers Infinite TV? Won't connect & can't watch anything (internet is fine) 🤬🤬🤬 Getting really close to canceling EVERYTHING @Rogers @RogersHelps
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Nicole Clarke
(@NicoleC954) reported
from
Toronto, Ontario
@RogersHelps I do not have service. All four services are not working. When will this be rectified?UGGGH
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Amanda Risser -- Canadian. 43 years old.
(@AmandaRisser1) reported
from
Toronto, Ontario
Why didn't @Rogers send an emergency text(s) when services went down? Why don't they sell SIM cards from other service providers to use during an emergency like what travellers can buy on airplanes? Is it unsafe to buy these from @amazon and not your service provider?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Gea Long
(@gea_long) reported
@RogersHelps Rude on phone with that automatic reply and all you do is hang up
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Rickeroo
(@Rickeroo4) reported
@Rogers how about posting an update on social media and the phone lines instead of leaving people to stew about the crap service
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🇨🇦 Dolphin 🎱
(@Dolphin6208) reported
@Rogers @RogersHelps What is going on with the service interruptions? I'm paying a lot of money for this service to work properly! Find a permanent solution quickly or I'll take my money over to @Bell
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Lady T
(@toni2lips) reported
@Rogers what is going on with ignite tv service? I’m tired of all these service interruptions.
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Don Smith 🇨🇦
(@DonSmith_ca) reported
@Sharonandrew3 Maybe they will turn the customer service back on, I will believe that they just shut it off when they realized there was a major outage @RogersHelps
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Stockdude
(@stockguyy) reported
@RogersHelps Oh ya I’m back online. Only after a half hour of waiting for NOONE to respond in the chat after being “transferred”. So happy my $200 monthly bill gets me support. You want to help? Reimburse my bill for the support portion I’m supposed to get
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🇨🇦 RobO 🇮🇹
(@1964RobO) reported
@Rogers Been resetting the stb every 30 minutes for the last 3 weeks. 2 techs and a ‘senior’ can’t figure out the problem but I’m sure Bell can! Thanks for your recycled copy and paste reply..was so heartwarming!
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Jenn
(@Jenni_23) reported
Hello, anyone there @Rogers ? Your customer service is a joke. Anna is a complete waste of time. Time to switch tv services again. #RogersOutages
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Maureen Stitz
(@MaureenStitz) reported
@BeatsTOR @Rogers @jduf87 Rogers…. Bills go higher and higher. Service declining. Zero tonight. Time to drop this provider
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K.
(@khenry1998) reported
@RogersHelps internet outage in Ottawa? Its not even showing as an option to connect to for me.