Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E, L4B and L4S.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 12/04/2025 07:15

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Markham, Scarborough, Woodbridge, Richmond Hill, York, North Park, North York, Maple, Thornhill, Vaughan, Stouffville, Concord, King City and Kleinburg Station.

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City Problem Type Report Time
CanadaToronto Wi-fi
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaMarkham Internet
CanadaToronto Internet

Community Discussion

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Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • CarloGon Carlo Gon (@CarloGon) reported from Vaughan, Ontario

    @RogersHelps It's the last thing you want us to experience? REALLY??? We have so many tickets and technicians coming and trying to figure out the issue. Nobody can. There is at least one ongoing ticket. Some technical support staff are kind and considerate. Others are terrible.

  • LuchaFreddie 💥💥Twitch.tv/LuchaFreddie💥💥 (@LuchaFreddie) reported from Toronto, Ontario

    To any of my subscribers or followers on @Twitch I'm sorry I cannot stream for you right now. Rather annoyingly my internet is randomly dropping out on me without warning & has been a regular issue for quite some time. Right now it's the worst it has ever been. Thanks @Rogers 1/3

  • righteousbean bean. (@righteousbean) reported from Toronto, Ontario

    @RogersHelps So I got a text message that it’s fixed, we restarted everything, still not working. What now?

  • northtorontoguy Steve Fanning (@northtorontoguy) reported from Toronto, Ontario

    @RogersHelps My digital cable is pretty wonky today, channels not working, or unwatchable. I have unplugged my cable box, no improvement.

  • chriscenteno75 Chris Centeno (@chriscenteno75) reported from Richmond Hill, Ontario

    @Rogers internet service has been down since 7:45am EST in the L4E neighborhood in Richmond Hill. People are WFH and kids can not connect to online school. What’s the situation and ETA to resolve. Unacceptable given people are dependent on you as an ISP.

  • yet_pithy Ian Sinclair (@yet_pithy) reported from Toronto, Ontario

    @RogersHelps service continues to be slow-to-out in our east york place all day. We were told 8 hours ago service people would look into outages in our area but so far - no improvement. This needs to be fixed promptly or we should be compensated for the lack of access.

  • Bebsabe Bebsabe Duque (@Bebsabe) reported from Toronto, Ontario

    It's so disappointing to deal with @Rogers and recieve no help at all. Getting problems instead of solutions. The preferred program for employees is terrible 👎🏻

  • LuchaFreddie 💥💥Twitch.tv/LuchaFreddie💥💥 (@LuchaFreddie) reported from Toronto, Ontario

    Another day, another internet engineer. Chap tells me that it's a bigger issue possibly effecting my whole apartment building & has to be referred up to another department; which will take up to 72 hours. So enjoy your intermittent @rogers ignite service is what you're saying.

  • levianacoccia Leviana Coccia (@levianacoccia) reported from Toronto, Ontario

    I cannot open a document on my work computer w/o being connected to the internet. We still haven't heard about when @TekSavvyBuzz/@Rogers will send a technician (& I get it, pandemic protocols are critical). Going into the weekend unsure whether we can work BAU come Monday. WTF?

  • PlutofromON Krushnaji Gavas (@PlutofromON) reported from Toronto, Ontario

    @Rogers Sure. Why not all of Rogers's customers have this option in the App? Second thing, all Canadian Telecom come together and launch one app to stop such frauds so it will help to understand what kind of frauds going on and what is new in the Market.

  • BAPEbeachshorts weebjo (@BAPEbeachshorts) reported from Toronto, Ontario

    Whys the net in developing country levels of bad in Toronto i was trying to secure fortnite Ws @RogersHelps

  • MarsBolton Marianne Bolton (@MarsBolton) reported from Toronto, Ontario

    @RogersHelps okay this is becoming a bad joke... thank god there is no Leafs hockey tonight!!

  • Jeffdthompson Jeffrey Thompson (@Jeffdthompson) reported from Toronto, Ontario

    How does one of Canada’s biggest communications companies fail so bad at communicating a “planned” 8hr internet outage in my area?! Thanks for nothing @RogersBiz

  • Dafkagirl 🍁🤷‍♀️🤔🙄🤣🤦‍♀️ (@Dafkagirl) reported from Toronto, Ontario

    @DrVivianS @jaze_ca @Rogers My experience was so opposite; I surmise it's a location issue. Although when I went, no security, just two store staffers. I had to wait outside, answer a slew of questions, get my photo taken, and show my ID before I could even enter. All that just to return a router 🥴

  • 0TimBannister0 tim.othy.roy (@0TimBannister0) reported from Toronto, Ontario

    @RogersHelps WiFi is down again in Toronto!

  • JaredMacSween Jared MacSween (@JaredMacSween) reported from Toronto, Ontario

    @RogersHelps @AshleyBotting Hey @RogersHelps - why not respond publicly? The DMs are not working for me! There are so many of us with no internet today it would be easy (and nice of you) just to broadcast a simple and clear message...

  • CarloGon Carlo Gon (@CarloGon) reported from Vaughan, Ontario

    @Rogers and their super unreliable internet is down again. Misleading commercials. More headaches than any other provider.

  • levianacoccia Leviana Coccia (@levianacoccia) reported from Toronto, Ontario

    My s/o & I are on calls all day, working on large network servers & connecting with dozens of people for our jobs. Everything in our condo is connected to our @TekSavvyBuzz WiFi. Our TV, our work, my cell phone (b/c w/o using @Rogers WiFi calling, every call I make drops).

  • pawrapid Jase Cole 🏳️‍🌈🦄 (@pawrapid) reported from Toronto, Ontario

    @RogersHelps Any service interruptions in downtown Toronto, specifically the Church-Wellesley Village? My entire building has been down for the entire day.

  • TheScottyM75 Scotty75Martin (@TheScottyM75) reported from Richmond Hill, Ontario

    @RogersHelps Bathurst and Jefferson might be one of the worst places for a good wifi signal. #why #signalsucks

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • ChadwicKed_ °ℂ𝔥𝔞𝔡ฬ𝘪𝕔ꀘ𝔢𝒹.•° (@ChadwicKed_) reported

    Uhm.. @Rogers @RogersHelps wtf you guys doing? Tell the technicians & engineers or whoever to pick up the slack. There have been way too many Internet blackouts coming from your end lately. Come one..

  • liveletlive_g ska83_ (@liveletlive_g) reported

    @RogersHelps 10-20-10:50 pm October 23 2021. Rogers cable tv is not working and no one cares to tell me why or even respond or to fix it

  • liveletlive_g ska83_ (@liveletlive_g) reported

    Literally only getting one channel or nothing. What the hell is going on with your service ? @Rogers @RogersHelps @CP24 Rogers cable tv isn’t working and nobody from the company seems to care to fix it

  • ssinca13 Sami (@ssinca13) reported

    @RogersHelps Hi Just out of curiosity Does the Ignite TV still have the U.S. network channels? i.e.CDSNBC,ABC & FOX The website channel list does NOT show these channels as included with Ignite TV They're not even listed as FLEX channels Thanks

  • staples82921556 The Truth Seeker 🇨🇦🇬🇷🇨🇾 (@staples82921556) reported

    @Rogers @NHL You are the worst company in the world. I’m trying to add a line and new phone for my daughter’s birthday and it’s over an hour and still don’t have it. I’ve called 5 times with different reps who don’t know what they’re doing. Be ashamed for brutal service!

  • PrismOfReality Prism 🍁 (@PrismOfReality) reported

    @Mark_Goldberg @Rogers @PwC_Canada So your point is that Ontarians have to subsidize the costs of a phone network that reaches all the remote places of a very large country. That’s so because some people might expect their phone to work everywhere. We are not okay with being forced to do that.

  • bedrockbabe2009 Mary T (@bedrockbabe2009) reported

    It's apparent that @Rogers @RogersHelps has done nothing to improve svc to business community or public. Urgent msg sent 8:24 am for office outage. Response 10:43 am. Confirmed outage 11:19 am. Offer to notify restoration by text in 24 hrs. UNACCEPTABLE!

  • AMNOWAY Angelo (@AMNOWAY) reported

    @RogersHelps is your service issues in Etobicoke. Have been with internet since last night.

  • JoshSilverman5 Josh Silverman (@JoshSilverman5) reported

    @Rogers thanks for cutting my coverage of ESPN 2 in the super sports pack of @CanesFootball for the rolling TV guide. Horrible coverage try letting the game finish

  • CM_Hockey29 CM Hockey (@CM_Hockey29) reported

    Hey @Rogers, my #ignitetv no longer casts to my tv from the app. What gives? This used to work perfectly, and now it doesn't work at all. Fix this!