Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E, L4B and L4S.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 12/05/2025 23:45

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Markham, Toronto, North Park, Scarborough, Thornhill, Vaughan, Richmond Hill, North York, Concord, Woodbridge, York, Maple, Stouffville and King City.

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City Problem Type Report Time
CanadaMarkham Internet
CanadaToronto Wi-fi
CanadaMarkham Internet
CanadaMarkham Internet
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • WillieHandler Willie Handler, Canadian humourist and author (@WillieHandler) reported from Vaughan, Ontario

    Hey @Rogers my wireless, tv and internet service has been so bad this month that I should get a full month's credit.

  • johnpaille John Paillé (@johnpaille) reported from Toronto, Ontario

    I haven’t been a customer with @rogers since 2018 and yet here I am still getting emails from them…

  • Kuttysark Kutty MD (@Kuttysark) reported from Toronto, Ontario

    Super frustrated with @Rogers . My building got bulk upgrades to ignite. Despite promises of good ignite wifi guarantee. Don't expect them to come through on that. Their wifi 6 modem has the same issue their AC one had with concrete walls. Their mesh pods can't be hardwired 😢

  • limitlessleanne Leanne 🇺🇦 (@limitlessleanne) reported from Toronto, Ontario

    Hey @RogersHelps, my elderly parents in Rexdale are 30+ hours now with no phone, internet or cable. No one seems to be able to tell them when service will resume. How will you compensate them this time?

  • KimHalfyard Toronto Park Rehabilitation (@KimHalfyard) reported from Toronto, Ontario

    @TheSeatedView @Rogers My Rogers is down. Phone is on Bell. It’s a **** day for electricity where it took a while for them to figure source. Go figure.

  • DuffMacDonald 𝐃𝐮𝐟𝐟 𝐌𝐚𝐜𝐃𝐨𝐧𝐚𝐥𝐝 (@DuffMacDonald) reported from Toronto, Ontario

    @RogersHelps @Rogers Went to upgrade my phone to new iPhone and pay using my debit card. I wanted to walk away with my new phone and couldn't. What's up with that Rogers? Horrible service. May not get it now. #iPhone13

  • righteousbean bean (@righteousbean) reported from Toronto, Ontario

    @ettenyl @RogersHelps Same. We have had on and off issues for a month, since their major outage - we have also been told we have nothing going on and should be fine.

  • limitlessleanne Leanne 🇺🇦 (@limitlessleanne) reported from Toronto, Ontario

    @Tammyocanada @brittlestar @RogersHelps Honestly, it's such a shitshow. Mom says they have Bell coming to set up service tomorrow but I'd at least like to get their emails for them... and contacts.

  • WillieHandler Willie Handler, Canadian humourist and author (@WillieHandler) reported from Vaughan, Ontario

    @MarkAllanCairns @Rogers Time to switch and hope for better service.

  • felipewithf Felipewithf (@felipewithf) reported from Toronto, Ontario

    @Rogers Thumbnail of the video looks like got its own outage 😜

  • KimHalfyard Toronto Park Rehabilitation (@KimHalfyard) reported from Toronto, Ontario

    @RogersHelps My internet is down in Toronto. Is this new?

  • RareAdamCasts Adam “RareAdam” Choles (@RareAdamCasts) reported from Toronto, Ontario

    does @RogersHelps actually fix this or is it just going to be “it’s a local outage we’ll fix it within 24 hours”

  • rafadourado21 Rafael Dourado (@rafadourado21) reported from Toronto, Ontario

    @Rogers My bill was generated today and where is the credit related to the outage?? Not that it would be automatically applied??

  • always_xo #TIFFANY (@always_xo) reported from Toronto, Ontario

    This is unacceptable and frankly rude of the rep to automatically assume that I required a Chinese speaking line— and to assume my ethnicity and background. Do better! @RogersHelps

  • WillieHandler Willie Handler, Canadian humourist and author (@WillieHandler) reported from Vaughan, Ontario

    @QueenofCastoria @Rogers It's not just this. My wireless wasn't working this morning. My internet has been intermittent since the outage. They obviously are having issues.

  • cynthiavass Mrs. Whitaker (@cynthiavass) reported from Toronto, Ontario

    @ItsDeanBlundell @Rogers They will wait to reach out once they are set-up with their new provider. I cancelled all my services recently because they are terrible with customer service. Now I get a call about 3x a week wanting to offer me the world. Ridiculous.

  • Worldisart Chris B (@Worldisart) reported from Toronto, Ontario

    @RogersHelps looks like internet service is down for Toronto? This gonna be like a weekly thing because you seem to be failing massively

  • DianeFisico Diane Fisico (@DianeFisico) reported from Toronto, Ontario

    @RogersHelps @Rogers When can we expect our refund for the July 8th outage? My billing period ended on July 25th and nothing was applied. Please advise. #RogersOutage

  • WillieHandler Willie Handler, Canadian humourist and author (@WillieHandler) reported from Vaughan, Ontario

    @RogersHelps Well it's still not working properly

  • WillieHandler Willie Handler, Canadian humourist and author (@WillieHandler) reported from Vaughan, Ontario

    @QueenofCastoria @Rogers Yeah I'm paying for this garbage.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • DaveBohnen Dave Bohnen (@DaveBohnen) reported

    @englishnaan @RogersHelps I’ve had the same problem

  • heysharonpaz Sharon Paz (@heysharonpaz) reported

    @RogersHelps How can you help?

  • DJ_ImProV Rob Langston (@DJ_ImProV) reported

    @englishnaan @RogersHelps Same issue here

  • HareBlix Hare Blix (@HareBlix) reported

    @RogersHelps Okay but it's going to end the same way: "all the routers in your area show the same weak upload signal. We will escalate this and let you know when the issue is resolved" 🤷

  • BlueSkyIT_ BlueSkyITStrategies (@BlueSkyIT_) reported

    @RogersHelps Internet outage. Need support. St Thomas Ontario.

  • web3KrisT WKrisT (@web3KrisT) reported

    @DanielVyner @Rogers But Trudeau was bringing down the cost of mobile phone plans...🤪🤡🤪

  • larlaw77 Laurie Anne (@larlaw77) reported

    @RogersHelps our video on demand has been out all weekend and the person we just got on the phone with at rogers hung up on us. Little help would be nice here.

  • englishnaan doubleroti (@englishnaan) reported

    my ignite wifi app seems to be glitching cant seem to login is it just on my end or is it system wide issue @RogersHelps

  • poperov Crypt0 Pope (@poperov) reported

    @Brittanirussel8 @DanielVyner @Rogers Yeah same, terrible coverage! Plus, one has to pay a fortune for home internet just to be eligible for $25 cell phone bill

  • CindyRossi77 Cindy Rossi (@CindyRossi77) reported

    @RogersHelps The problem is with Global channel 3 sound. At 7 p.m. they air ET on 3 and 17. The sound is now screwed up on 3 and 17 during ET. The sound on 17 was just fine before they switched Global 3, also to 17. It comes and goes. Sometimes on 3 the show is OK but commercials are bad.