Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4B, L4S and L4E.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 11/21/2025 01:40

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, York, Richmond Hill, Scarborough, Vaughan, Maple, Markham, Woodbridge, Thornhill, North York, North Park, Stouffville, Concord, King City and Kleinburg Station.

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City Problem Type Report Time
CanadaToronto Internet
CanadaYork TV
CanadaToronto Internet
CanadaRichmond Hill Internet
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • JeffreyLuscombe Jeffrey Luscombe (@JeffreyLuscombe) reported from Toronto, Ontario

    @RogersHelps They seem to have a script. Fill out a form. What the serial number. Let me zap it. Hmmm isn’t working. I’ll send a new box. New box not working? Doors? It’s not connecting. Let me zap it. Hmmmm we need to send a technician.

  • Miolad20 Sir Mykoko 🦁 (@Miolad20) reported from Toronto, Ontario

    @Rogers internet service is down. What is happening?!

  • JeffreyLuscombe Jeffrey Luscombe (@JeffreyLuscombe) reported from Toronto, Ontario

    So @RogersHelps can I get some help with this bum replacement box you sent me?

  • northtorontoguy Steve Fanning (@northtorontoguy) reported from Toronto, Ontario

    @RogersHelps My digital cable is pretty wonky today, channels not working, or unwatchable. I have unplugged my cable box, no improvement.

  • cyclefixation @underfloorheating ™ (@cyclefixation) reported from Toronto, Ontario

    **** @Rogers the worst customer service ever period .

  • MandaMakki Manda Makki (@MandaMakki) reported from Markham, Ontario

    @Rogers your service is pathetic! Our entire street has been having issues with their internet since Friday. We have opened several tickets to have the issue resolved, you have done nothing to fix this. When will this get resolved??

  • ErinStrickie Erin Strickland (@ErinStrickie) reported from Toronto, Ontario

    @RogersHelps fyi…when you are angry about a product you are paying for and not getting good quality product…trying to up sell the customer on more isn’t the way to go. Try helping to fix the problem for the customer that isn’t going to cost them more. We aren’t just $ signs

  • RajeshK65814575 Rajesh Kumar Das (@RajeshK65814575) reported from Toronto, Ontario

    Hi @Rogers I have been trying to reach out to customer care support and kept on waiting and even if get to reach someone they will make you reach who is unreachable. literally ur Wifi service sucks nd can't even go 2 any meetings😑 time for change @Sumanthumesh25

  • JeffreyLuscombe Jeffrey Luscombe (@JeffreyLuscombe) reported from Toronto, Ontario

    @RogersHelps Not getting much help there

  • Joao_Jotao Joao Jr AKA JoJoTÃO 🇧🇷🇨🇦 (@Joao_Jotao) reported from Toronto, Ontario

    Please PLEASE fix the internet consistency @RogersHelps! I need it to take phone calls and it keeps cutting down on and off! I do NOT have time to DM. This has been recurrent since an outage on Monday, so it must be an issue in the neighborhood. Postal code M4K 2H1

  • Mikpete Kim Peters (@Mikpete) reported from Toronto, Ontario

    @RogersHelps Internet down in Mimico/Etobicoke or is it just me?

  • ilovejules000 Jules Lope-Bosancic (@ilovejules000) reported from Toronto, Ontario

    @RogersHelps Is there any internet outage in Toronto? I don’t have internet service since last night (I paid my bills, btw).

  • AIexArteaga eRa Alex (@AIexArteaga) reported from Toronto, Ontario

    On god if you’re Canadian stay away from @RogersHelps. Go to Telus or Bell Every other provider is better, TRUST ME. By far the worst cellular provider

  • progers71 progers71 (@progers71) reported from Markham, Ontario

    @Rogers Only if you had decent service.

  • SignoreLettieri Sasha (@SignoreLettieri) reported from Toronto, Ontario

    Can someone help me out ? @Rogers @RogersHelps

  • olrac602 olrac (@olrac602) reported from Toronto, Ontario

    @RogersHelps is there a service Interuption in Scarborough?

  • twiddlebug7 Ali 🇹🇹🇨🇦 (@twiddlebug7) reported from Toronto, Ontario

    @RogersHelps CRA scam has been using my number. How do I get this stopped?? Help!!!

  • Daniel_L_Thomas Daniel Thomas (@Daniel_L_Thomas) reported from Toronto, Ontario

    How many Rogers techs does it take to fix the internet? I’m not sure but it’s more than 10. #internetoutage @RogersHelps

  • TheScottyM75 Scotty75Martin (@TheScottyM75) reported from Richmond Hill, Ontario

    @RogersHelps Bathurst and Jefferson might be one of the worst places for a good wifi signal. #why #signalsucks

  • yet_pithy Ian Sinclair (@yet_pithy) reported from Toronto, Ontario

    @RogersHelps service continues to be slow-to-out in our east york place all day. We were told 8 hours ago service people would look into outages in our area but so far - no improvement. This needs to be fixed promptly or we should be compensated for the lack of access.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • JenFrYrEyesOnly JMA (@JenFrYrEyesOnly) reported

    👋👋 @RogersHelps trying get your attention = your help is needed @ROGERS about an email from @Rogers (not at rci) stating ...CLOSING OLD VERSIONS OF some account as of March 23 - its from a rogers mail administrator ? Has Rogers HAD SECURITY PROBLEMS Again? There's more.

  • PRGalTDot Paula M. (@PRGalTDot) reported

    @WithForethought Got ready for a never ending period of outages. If you are on @Rogers Ignite you will never be able to watch TV, work from home or stay connected for work as the internet will always be down. Don’t plan to watch any major sport or entertainment events-the network can’t handle it.

  • hpajou Hamid Pajouhandeh (@hpajou) reported

    @Rogers internet service in my entire neighbourhood is down again.

  • the905arts 🇨🇦Matthew Dunn🇨🇦 (@the905arts) reported

    @Rogers with it being announced that there is a stand alone 5G network. Is there anything that needs to be done on 5G phones? Will there be a new logo on our phones like 5GSA or will we not notice a difference as consumers

  • legalizewesley Weslix (@legalizewesley) reported

    @rogers is like the tinder swindler, they agree on a friendly disconnect with credit due to them not wanting to pay other towers to give us service/coverage in our area. Then disappears and takes you through a rabbit hole when you try and contact them.

  • Britney2Boy The Wicked Witch of the West.. Lakeshore (@Britney2Boy) reported

    @rogers @rogershelps you guys are about to lose a customer due to over $1k in incorrect billing, that has been going on since November. I’ve called every month since then to have it corrected. I will be going to the news if this isn’t corrected. Shame how you treat a fire victim

  • vee_evans Vanessa (@vee_evans) reported

    @ScottFoxonair @CRTCeng I have never gone over in data as long as I’ve had a cell phone ( over 20yrs) . On Saturday seating in my car , phone in my purse I start getting text messages. Within 3mins my phone used over 4g. I have no data left . Called @Rogers and got told nothing they can do.

  • fukliberal jesse james (@fukliberal) reported

    @apelipiak @RogersHelps I had the same issue with shaw and after a lot of time on the phone and some choice words they finally admitted that their gig internet does not actually work and on wifi you will never get that speed.

  • _MJC98 MOODY BABY (@_MJC98) reported

    @Rogers @RogersHelps you guys not seeing my business after this year. Almost 5 years down the drain. They don’t offer nothing good, nothing for loyalty. Just high prices and problems.

  • Mcatlady54 SL McIntosh 🇨🇦 🇺🇦 #StandWithUkraine (@Mcatlady54) reported

    It seems it’s time for @rogers Ignite cable tv outage in Northeast London ON. This is becoming weekly event. And I’m paying more! Any @Bell TV users comment on their reliability? Getting sick of spending hr/wk dealing w same problems @RogersHelps