Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E, L4B and L4S.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 12/05/2025 09:55

December 05: Problems at Rogers

Rogers is having issues since 05:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Thornhill, Toronto, Vaughan, Scarborough, Richmond Hill, North York, Concord, Woodbridge, Markham, York, North Park, Maple, Stouffville and King City.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto Internet
CanadaThornhill TV
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • mishd27 Mish (@mishd27) reported from Toronto, Ontario

    @RogersHelps outage in south Etobicoke. Any ETA on when it will be restored???

  • ajpeebles Andrew Peebles (@ajpeebles) reported from Toronto, Ontario

    @RogersHelps I just hung up after being on hold for an hour and a half. Did you not have a call back service?

  • Dodda_Bull Karthik ದೂಡ್ಡಬಳ್ಳಾಪುರ (@Dodda_Bull) reported from Toronto, Ontario

    Is @RogersHelps telephonic support working today? Waiting from 2 hours , don't know how many light-years more to wait

  • sen127 Modern Pundit (@sen127) reported from Toronto, Ontario

    If you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS

  • macellonesangel Angel Macellones (@macellonesangel) reported from Toronto, Ontario

    @simonjagassar @RogersHelps Same issues with me.

  • JonLeeOSC Jon Lee (@JonLeeOSC) reported from Toronto, Ontario

    @RogersHelps is there an outage in the Rouge Hill area?

  • tickylongue T. Longue (@tickylongue) reported from Toronto, Ontario

    @cbcmarketplace you should investigate @Rogers. They’re falsely advertising 1.5 Gbps and when customers upgrade, they have no internet because of “provisioning” issues with no estimate for fix.

  • _raystackz187 Wolf of Bay Street (@_raystackz187) reported from Toronto, Ontario

    @RogersHelps worst customer service, I am never going with rogers ever again

  • RikGarc Ricky Garcia🇸🇻🇨🇦 (@RikGarc) reported from Toronto, Ontario

    @Rogers Rogers having cell service problems ageing?

  • nikgore Nikki Gore 🇨🇦 (@nikgore) reported from Toronto, Ontario

    @RogersHelps was told this morning M4L was experiencing service interruptions and still no service or updates. What’s going on?????

  • corpuz_regina Regina Corpuz (@corpuz_regina) reported from Toronto, Ontario

    @RogersHelps North York - I have no internet+TV service for 20 hours now, will you help?

  • AdamScottEnv Adam Scott (@AdamScottEnv) reported from Toronto, Ontario

    internet is still down after four days. @RogersHelps cable network is ‘degraded’ in my area apparently, but the company refuses to help or provide information. My ISP @TekSavvyBuzz gets no information from them at all. Unacceptable service quality. #oligopoly @CRTCeng

  • KristenRidley Kristen Ridley (@KristenRidley) reported from Toronto, Ontario

    Ugh, @RogersHelps your service is the worst. None of my services working for going on 3 hours now. So much for those emails from your CEO about doing better.

  • Comradnan Adnanas 🐻 (@Comradnan) reported from Toronto, Ontario

    Canadian telecoms is great because: @RogersHelps forces me to change digital cable for their ignite cable. Then they end up charging me for both services. Then I have to call and be on hold for 19 minutes and counting for the privilege of only being charged for 1 service.

  • corpuz_regina Regina Corpuz (@corpuz_regina) reported from Toronto, Ontario

    c’mon @Rogers it’s been 3 long days … I still have NO internet/TV service Finch Keele

  • kazZtr_ kasun (@kazZtr_) reported from Toronto, Ontario

    @chamaraind @Rogers Should be damn fast, but Machan in here it’s very expensive, I’ve used my 20GB in the phone this month and for additional 1gb I have to pay $25 😬

  • joe_lafortune Joe LaFortune (@joe_lafortune) reported from Toronto, Ontario

    Hey, @RogersHelps, please fix your digital channels on Ignite. Two days now they are unwatchable, hanging up every few seconds. I’ve been patient. Now it’s time for you guys to fix it!

  • ChefBoehmer Chef Boehmer (@ChefBoehmer) reported from Toronto, Ontario

    @Bell worst customer service. My business internet down getting the runaround to get a Tec to the restaurant, have been told they will come on Monday but they can’t even find the work order. And refuse to send some immediately. Will be calling @RogersBiz first thing

  • susiebrown_tdsb Susie Brown (@susiebrown_tdsb) reported from Toronto, Ontario

    @Rogers we have been trying to cancel our smart home monitoring for 3 years! Always put on hold endlessly. This is criminal. Please advise

  • Jamiesingleton Jamie singleton (@Jamiesingleton) reported from Toronto, Ontario

    @RogersHelps @ChrisHinman87 Hey I tried that they just transferred me to a specialist who has not come into the chat yet. Is there any way I can find out if there’s an outage that doesn’t involve a virtual assistant?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • zeroaskers Zaviar 🧸 (@zeroaskers) reported

    @Rogers fix your **** i have no service

  • paulpiaskowski Paul Piaskowski (@paulpiaskowski) reported

    BREAKING: @rogers was adding Covid Wage Subsidy money stacks to Overpriced Service profit stacks causing a money stack collapse. Collapsing money hit a panel causing outage. Rogers crews currently digging through money to get to panel and restore service. #rogersoutage

  • mcm55leafs McM - CEO of over thinking (@mcm55leafs) reported

    Come on @Rogers fix your stuff 😫

  • Bradfle01956912 Flyinghellgiants (@Bradfle01956912) reported

    @RogersHelps @phil_jacobson If you're unable to provide service within our contract then or contract has become void. I'm going over to bell

  • Steve_Maga Maga Basketball (@Steve_Maga) reported

    @RogersHelps Intermittent? No. Completely out of service is the accurate description.

  • chrisippolito Chris Ippolito (@chrisippolito) reported

    @RussellGreenhow @Rogers Sorry about that. On the bright side, the next time there's an outage, you’re covered 👍🏼

  • AlioopssAlison Ali murray (@AlioopssAlison) reported

    @RogersHelps So maybe instead of making sure your stock holders get their dividends maybe you should invest in better service for your CUSTOMERS!!! Highest cell phone rates and home internet for Canadians. Go to any other country and see the difference.

  • ChrisKallas64 Chris Kallas (@ChrisKallas64) reported

    @Rogers @aredlight1 Send you a DM? You’re down stupid Rogers.

  • GDawgTISA Greg Edwards (@GDawgTISA) reported

    @RogersHelps missing out on work because you cant get your service to work i will be expecting some kind of a reimbursement for my money lost.

  • KhokharAmardev Amardev Khokhar (@KhokharAmardev) reported

    @RogersHelps Service in Brampton, Ontario is totally down. No cellular coverage since 8 in the morning and yet no ETA available when services can resume. Thankfully home internet is working fine and fingers crossed, it shd keep working else lot many are porting today itself.