Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4B and L4S.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 01/16/2026 06:05

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Markham, Scarborough, North York, Thornhill, Richmond Hill, Vaughan, Stouffville, Maple, Woodbridge, Downsview, North Park, King, Rexdale and Concord.

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City Problem Type Report Time
CanadaToronto Internet
CanadaMarkham Wi-fi
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • iLLvibeMusic illvibe (@iLLvibeMusic) reported from Toronto, Ontario

    @RogersHelps I have 2 different speed tests on my laptop I can send screenshots of it helpful. Just need a resolution that gets me consistently much closer to the high speed I pay quite a bit for.

  • MrAureliusR AMR (@MrAureliusR) reported from Toronto, Ontario

    @LSaffrey @RogersHelps On Pharmacy Ave, having the same issue

  • CurtisRush Curtis Rushing (@CurtisRush) reported from Toronto, Ontario

    Ok @rogers. Raptors issue getting worse. Seriously FU. Calling to cancel in the morning.

  • SerdaTweets serda (@SerdaTweets) reported from Toronto, Ontario

    So @Rogers doesn’t allow for @TDBank_US texts to come through to Canadian numbers - you know, in case you need to activate your Mobil bank app in this borderless digital age. Rogers tells me it’s a @CWTAwireless code issue. I can’t make this stuff up if I tried. #CXlegends

  • CurtisRush Curtis Rushing (@CurtisRush) reported from Toronto, Ontario

    Wtf @rogers ignite tv cutting out during Raptors game #unacceptable

  • MathewTsang Mathew Tsang 📷 (@MathewTsang) reported from Toronto, Ontario

    @RogersHelps Hey so you said you would reverse my bill for the montu yet i just checked my statement and you never did. Surprise surprise. Please dm me to fix this multi month mess.

  • lexi_20 Alexis (@lexi_20) reported from Toronto, Ontario

    Had to change my ph # due to harassment. Spoke with a @RogersHelps agent today. Extremely dissapointed. In his words at the end of the day it's not about customer service there's a cost. Gee thanks. #worst #worstcustomerservice #rogers why did I go back to Rogers again #EpicFail

  • MrAureliusR AMR (@MrAureliusR) reported from Toronto, Ontario

    Not having internet sucks, but it sounds like @RogersHelps is working diligently on it. And it was an excuse to walk to the @torontolibrary Dawes Road for the first time - nice little branch and nearby too!

  • nickl007 NickL (@nickl007) reported from Toronto, Ontario

    @RogersHelps Is there an issue with email as I am having all kinds of issues sending receiving them receiving old emails then receiving the same email 10x, etc the last 24 hours.

  • VanGThieu Van Thieu (@VanGThieu) reported from Toronto, Ontario

    @RogersHelps @Rogers Thanks for the internet outage and cancelling my appointment for tomorrow, forcing me to schedule to an inconvenient timeslot.

  • jasondooks Jason Dooks (@jasondooks) reported from Toronto, Ontario

    @Rogers ignite TV is an absolute subpar service. Resolution consistently drops, signal drops, screen cuts to black. If you have the option of "upgrading to ignite" don't do it. The voice recognition in the remote is hit and miss too #rogers #ignite #CustomerService

  • jeffdcapp Jeff Capp (@jeffdcapp) reported from Toronto, Ontario

    When you’ve been trying to get support from @RogersHelps for over an hour, and am still waiting to be transferred 💣 🔥 🤯🤯🤯🤯

  • Jess_10credible Bryan Jess (@Jess_10credible) reported from Toronto, Ontario

    @RogersHelps I’m in Scarborough and I still have no connection, this is day 3. Please fix this.

  • _Lenito Lenito (@_Lenito) reported from Toronto, Ontario

    @RogersHelps I've given @RogersHelps more than one opportunity to fix my issues. Your company has messed this up amd I'm still not satisfied. Smearing images, slow connections, and now i get a text from my son that the tv's atent working at home... Atrocious

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @RogersHelps Really I do not know what is happening I’m at my sister place her landline is not working and she is not well

  • terrirp Terri (@terrirp) reported from Toronto, Ontario

    @Rogers you are the biggest scam ever! Been with you for over 10 years and every year I have to call to update my “promotion” that I never signed up for. And my price goes up for the same mediocre service with no explanation and you still call it a discount.

  • DeeJayDaveK DeeJayDaveK (@DeeJayDaveK) reported from Toronto, Ontario

    @RogersHelps @Twitch (Part 2) continue from where I left off instead of asking me the same questions “how do you know your internet not working, can we restart the modem, I see static, ...” 😭 just need a decent upload speed... has 50 and got cut down to 30 and everything went south from there 😭😭😭

  • _Lenito Lenito (@_Lenito) reported from Toronto, Ontario

    @jenn1662 @TheRyanSupreme Avoid @Rogers... Since i got ignite my tv experience is garbage and my internet has been crap... Oh this is still after 3 technicians have come to my home tondonthe same thing ive done. #Frustrated

  • _Lenito Lenito (@_Lenito) reported from Toronto, Ontario

    @jenn1662 @TheRyanSupreme @Rogers They haven't bothered. Im exploring other options but they've lost my business after 20+ yrs of being a customer.

  • _Lenito Lenito (@_Lenito) reported from Toronto, Ontario

    @RogersHelps Yea I'm presently on hold with tech support only to be told their tools are down for maintenance

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • SKenile Kenjah (@SKenile) reported

    @RogersHelps @Rogers I have 4 mobile wireless phones with rogers and all phone are offline. So basically all four people in the same household are not able to contact each other for any kind of emergency. It’s been more than 24hrs.

  • biancagarlisi Bianca (@biancagarlisi) reported

    Not me paying 110$ a month for my @Rogers phone and plan only to be out of service since midnight, with no way to message my parents during a stay at home order

  • CimbronKevin kevin (@CimbronKevin) reported

    @Rogers bruh, fix your god damn stuff!!!!! I’m trying to buy more #SAFEMOON 🚀🚀🚀 @safemoon you guys seriously owe me

  • AlvinVarghese92 Alvin Varghese (@AlvinVarghese92) reported

    @RogersHelps @Fidomobile I am experiencing outage of data from yesterday midnight and voice call from today morning. Till now we haven't got any hint on when it will be resolved. Too much dissatisfied with the service. I think it's the time to rethink every fido customers to port.

  • handball64 Wallball (@handball64) reported

    @Rogers right now you are worse than @fordnation and that’s pretty bad. Couldn’t you step up, pivot, and cut the mustard like the rest of us? It’s not like we rely on for anything. Sad

  • tertl75 tertl75 (@tertl75) reported

    @RogersHelps Well there goes an entire day of business with no business. Thanks so much Rogers. Not even an explanation of what is going on. Great customer service.

  • irisheyes_86 TMC (@irisheyes_86) reported

    @Rogers hey where you at? I wfh and use my phone to communicate with outside advisors...it’s been down ALL DAY. #crazy

  • dustykelly Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia

    @Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

  • rajveerpannu2 rajveer pannu (@rajveerpannu2) reported

    @RogersHelps We have 2 phones with no bars since yesterday. Can't even call tech support. Help!!

  • George42107629 George (@George42107629) reported

    @Rogers I needed access to my online bills dating back to 2018 for an immigration application. I opted out of paper bills from day one. Your customer service just told me I would need to pay 15$ per bill for this data? How on earth do you justify that?