Rogers Outage Report in Richmond Hill, York, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Richmond Hill come from postal codes L4C and L4B.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at Rogers
Rogers is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Rogers outage reports came from the following cities: Richmond Hill, Toronto, North York, Scarborough, Vaughan, Thornhill, Markham, Stouffville, Maple, Woodbridge, Downsview, North Park, King and Rexdale.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Richmond Hill |
TV | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Meg S, MA, RN (she/her)
(@meganksimpson) reported
from
Toronto, Ontario
@RogersHelps @FidoSolutions I’m wondering when the discount that was promised is going to be for the giant outage that occurred? I’ve checked my July bill for internet and phone and there was 0 discount for missing an entire day of work with no service.
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Leanne 🇺🇦
(@limitlessleanne) reported
from
Toronto, Ontario
Hey @RogersHelps, my elderly parents in Rexdale are 30+ hours now with no phone, internet or cable. No one seems to be able to tell them when service will resume. How will you compensate them this time?
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Willie Handler, Canadian humourist and author
(@WillieHandler) reported
from
Vaughan, Ontario
@QueenofCastoria @Rogers It's not just this. My wireless wasn't working this morning. My internet has been intermittent since the outage. They obviously are having issues.
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Atom Smith
(@atomsmith) reported
from
Toronto, Ontario
@Rogers I’m on your do not mail, market or contact list. How am I getting these? I’ve not been a Rogers customer in over 8yrs! I never will be again! @CRTCeng
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Felipewithf
(@felipewithf) reported
from
Toronto, Ontario
@Rogers Thumbnail of the video looks like got its own outage 😜
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Legend of Zelda Crackhead
(@MsSaturnxne) reported
from
Toronto, Ontario
Garbage @Rogers giving 5 days refunds for "1 week". Where's my tax portion refund and those two extra days? Tax fraud. @BBBCentralON and @CanRevAgency better look into that ****
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Toronto Park Rehabilitation
(@KimHalfyard) reported
from
Toronto, Ontario
@RogersHelps My internet is down in Toronto. Is this new?
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Leanne 🇺🇦
(@limitlessleanne) reported
from
Toronto, Ontario
@Tammyocanada @brittlestar @RogersHelps Honestly, it's such a shitshow. Mom says they have Bell coming to set up service tomorrow but I'd at least like to get their emails for them... and contacts.
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Adam “RareAdam” Choles
(@RareAdamCasts) reported
from
Toronto, Ontario
does @RogersHelps actually fix this or is it just going to be “it’s a local outage we’ll fix it within 24 hours”
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bean
(@righteousbean) reported
from
Toronto, Ontario
@ettenyl @RogersHelps Same. We have had on and off issues for a month, since their major outage - we have also been told we have nothing going on and should be fine.
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Willie Handler, Canadian humourist and author
(@WillieHandler) reported
from
Vaughan, Ontario
@RogersHelps Well it's still not working properly
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Kurt Tait aka Kaptain Skarlett
(@thisisskarlett) reported
from
Toronto, Ontario
@RogersHelps can you confirm if there is an outage in the finch/bayview area for internet and cable (Ignite)? Seems to be happening around the same time (btw 8-10pm) every night for the past two weeks….
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Diane Fisico
(@DianeFisico) reported
from
Toronto, Ontario
@RogersHelps @Rogers When can we expect our refund for the July 8th outage? My billing period ended on July 25th and nothing was applied. Please advise. #RogersOutage
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Michael Hainsworth
(@hainsworthtv) reported
from
Toronto, Ontario
@resthink @Rogers In radio we had a standing policy of pulling all airline ads when a plane crash happened regardless of who’s jet went down. You’d think that kind of PR forethought would apply at Rogers, too.
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LisaRenee🎧🎼🎮🏝
(@LisaHollands5) reported
from
Toronto, Ontario
hey @RogersHelps No cable TV since 6:30 pm yesterday. Tried unplugging and replugging everything this morning and still no TV! At Yonge Sheppard area. Is cable down (again) ? Please advise thx
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Toronto Park Rehabilitation
(@KimHalfyard) reported
from
Toronto, Ontario
@TheSeatedView @Rogers My Rogers is down. Phone is on Bell. It’s a **** day for electricity where it took a while for them to figure source. Go figure.
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Yuvraj Dhillon
(@YuvrajDhillon61) reported
from
Toronto, Ontario
I am wondering why there is no network of rogers in TTC subway in Toronto? @RogersBiz
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Scott Terrio
(@ScottTerrioHMA) reported
from
Toronto, Ontario
I’ll try not to spend the $8 all in one place that we received in compensation from @RogersHelps for the big outage.
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Willie Handler, Canadian humourist and author
(@WillieHandler) reported
from
Vaughan, Ontario
@MarkAllanCairns @Rogers Time to switch and hope for better service.
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Timothy Roy Walks
(@0TimBannister0) reported
from
Toronto, Ontario
@Rogersdonthelp @Rogers @RogersHelps I guess bad weather is coming again... My Rogers internet is connected without service yet again 😑... I'm glad I pay $100 dollars a month for... Service?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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JCStew
(@JCStew1313) reported
@R_CaTT @RogersHelps @Rogers $5 would be an improvement as it is calculated as the cost per month, divided by the time of the outage. So in my case, about $2.50. But they will increase rates, add a new service fee .. all to get it back, and more.
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DangerGirl
(@DangerGirl6) reported
@RogersHelps NOT TRUE no way VAST MAJORITY has service!! 100s customers at Yonge St Clair after 25 hours still have no service restored no Internet no ignite television no landline No interac ATM Cell can’t receive calls but can access apps and texting works WTF is going on!! Lost
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SUE HALL🐾🐾🇨🇦🥌⛳️
(@doglvrof2) reported
@RogersHelps You communication with customers was poor. Had to find out on social media. Lucky my cell is not Rogers. What was the cause? We were not kept updated…..#monopoly
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Lorelei Burgess
(@oxfordhalifax) reported
@AboutRogers @RogersHelps Still no cell service in Halifax. Shows that I’m connected but unable to make or receive a call.
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Dr. Jeff Gilchrist, PhD
(@jeffgilchrist) reported
@RogersHelps Hi @Rogers and @RogersHelps. With your total network outage, just wondering which service provider you were using to send out these status updates while your own systems were down? Asking for a friend...
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AzalynnOG
(@AzalynnOG) reported
@RogersHelps @Rogers I like how people go a day without internet and they act like Rogers is the worst company in the world, it probably did some of y'all good to log off for once...It's summer go outside spend time with your kids stop whining....
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LetItRain
(@FancyOONancy) reported
@RogersHelps If apology were helpful for solving issues, can we apologize to you every month to get a discount on the big, fat, and endless -raising $ amount you charge us?
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K
(@NockFourSix) reported
@Dh2410Hayes @keeptheasp @RogersHelps No. That’s not the service that was lost. That’s the service that was paid for. Big difference.
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Roger the dodger
(@RogerFl62201314) reported
@LadyEvalle @RogersHelps How was Rogers able to send tweets when all Rogers customers (cell and internet) didn’t have service? And did Rogers that we will see that tweet when we had no service??? Our stores lost a whole day of business but we will have to pay our employees - will Rogers compensate us???
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Queen in the North
(@glacialtide) reported
…and it’s down again. Wtf @RogersHelps