Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C and L4B.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 01/21/2026 18:10

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, North York, Vaughan, Markham, Thornhill, Scarborough, Richmond Hill, Stouffville, Maple, Woodbridge, Downsview, North Park, King, Rexdale and Concord.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaNorth York E-mail
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • FCBTML Reza (@FCBTML) reported from Toronto, Ontario

    @RogersHelps U can try but I'm currently shopping around. Customer for decades and that doesn't matter to y'all

  • MathewTsang Mathew Tsang 📷 (@MathewTsang) reported from Toronto, Ontario

    @RogersHelps Hey so you said you would reverse my bill for the montu yet i just checked my statement and you never did. Surprise surprise. Please dm me to fix this multi month mess.

  • HealthyCityMaps Anthony Smith (@HealthyCityMaps) reported from Toronto, Ontario

    @cspiering @Rogers @MapleLeafs If you are looking for internet - I suggest @Virgin they have the exact same service as bell, but half the cost :) Works well for us!

  • Jess_10credible Bryan Jess (@Jess_10credible) reported from Toronto, Ontario

    @RogersHelps I’m in Scarborough and I still have no connection, this is day 3. Please fix this.

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @Rogers I’m at the Rogers store right now returning that nextbox and please cancel the TV

  • johnrakich John Rakich (@johnrakich) reported from Toronto, Ontario

    @RogersHelps Or that for the 2 time in 2 weeks (in Toronto) you're subject to a 24 hr outage.

  • MrAureliusR AMR (@MrAureliusR) reported from Toronto, Ontario

    @LSaffrey @RogersHelps On Pharmacy Ave, having the same issue

  • DeeJayDaveK DeeJayDaveK (@DeeJayDaveK) reported from Toronto, Ontario

    @RogersHelps @Twitch (Part 2) continue from where I left off instead of asking me the same questions “how do you know your internet not working, can we restart the modem, I see static, ...” 😭 just need a decent upload speed... has 50 and got cut down to 30 and everything went south from there 😭😭😭

  • DeeJayDaveK DeeJayDaveK (@DeeJayDaveK) reported from Toronto, Ontario

    @RogersHelps @Twitch I hope so after reporting over 50 tickets, 3 technicians at my place and plus still waiting for a senior tech to call me who hasn’t yet.... 😒 not sure how many more time I need to call and your tech thinking I’m stupid and not making proper notes so the NEXT advisor can (part 1)

  • jasondooks Jason Dooks (@jasondooks) reported from Toronto, Ontario

    @Rogers ignite TV is an absolute subpar service. Resolution consistently drops, signal drops, screen cuts to black. If you have the option of "upgrading to ignite" don't do it. The voice recognition in the remote is hit and miss too #rogers #ignite #CustomerService

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @Rogers I haven’t moved and I’m not a new customer

  • ACJamieFox Jamie Fox (@ACJamieFox) reported from Toronto, Ontario

    @Skeeter00007 @Rogers @TELUS Greed never gives.

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @RogersHelps sorry however it is very bad Rogers for I could not tweet you directly things simply disappeared

  • CurtisRush Curtis Rushing (@CurtisRush) reported from Toronto, Ontario

    Wtf @rogers ignite tv cutting out during Raptors game #unacceptable

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @RogersHelps No , my brother in law never saw anything like that before worked with Rogers technicians to revive my landline but of any use and I have returned everything to Rogers store the back box modem

  • weslynah Wes Lynah (@weslynah) reported from Toronto, Ontario

    @Rogers @Brightstar: I have had unsatisfactory customer experience with your Premium Device Protection.... What one hopes is the sales pitch matches the service, in this case it is a fail.

  • davidqu25770629 David Quinn (@davidqu25770629) reported from Toronto, Ontario

    @RogersHelps You have a communication line down in front of 1550 Midland Avenue. Bell says it’s yours. Safety hazard.

  • CurtisRush Curtis Rushing (@CurtisRush) reported from Toronto, Ontario

    Ok @rogers. Raptors issue getting worse. Seriously FU. Calling to cancel in the morning.

  • terrirp Terri (@terrirp) reported from Toronto, Ontario

    @Rogers you are the biggest scam ever! Been with you for over 10 years and every year I have to call to update my “promotion” that I never signed up for. And my price goes up for the same mediocre service with no explanation and you still call it a discount.

  • adriannap Adrianna Pebbles Prosser (@adriannap) reported from Toronto, Ontario

    @magicalmudge @Rogers @CRTCeng @TekSavvyCSR (I want costumes apparently) but customer service sounds cool too. I just haven’t had first had experience so spelling it is hard ;)

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • SongOfAwesome Alex Lippa (@SongOfAwesome) reported

    @RogersHelps is internet down in Richmond Hill? Modem is working but no internet coming into it.

  • AssassinTeen TeenAssassin (@AssassinTeen) reported

    @RogersHelps not working mississuaga

  • Assassin_Tai Assassin_Tai (@Assassin_Tai) reported

    @Sportsnet You have all these channels, yet you can't save one channel for #WWESmackdown? Do you really need to show Tennis on EVERY one of your channels? It's not even available on the sportsnet app. You gotta find it in the schedule, and it still doesn't work. Good job @Rogers

  • scorpiosteve Steve Williams 🇨🇦 #BLACKLIVESMATTER (@scorpiosteve) reported

    @Rogers This offer is simply, rent this phone for $240. And if you damage it you will pay full price at the end . I hate these stupid offers, you want my business make me a real offer. #crtc #hiddenagenda #corporateprofits

  • SandraKennedy1 Sandra Kennedy (@SandraKennedy1) reported

    Get this @Rogers wont let me add my daughters name to my account for pick up of a phone ( her number is already on my account ) instead they are fine for me to cancel everything and move to @Bell , great client service - its not on contract anymore so their loss #saynotoRogersn

  • goose68ca GOOSE 🇨🇦♿🏳️‍🌈 (@goose68ca) reported

    @RogersHelps is there a problem with internet connection in guelph

  • DorkFrom ORK from Dork (@DorkFrom) reported

    @Rogers Save your self a problem! Fido harassing elderly person with health issues over a broken phone that Fido refused to cancel! Stay far away from Rogers Fido! They don’t teach customer service! Okay to harass elderly people with heart issues Bell has customer service

  • HeatherwestWest cricket west🏴‍☠️ (@HeatherwestWest) reported

    @Rogers. You have been my provider for 28 days and of those 28 days my service has been interrupted 13 times. I am out of patience, Sorry I left Bell their internet may be slower but at least I stayed connected. I’m going back to old faithful @Bell

  • TOBenfica On Your Marc, Yo! Pfizered X 2 5G enabled! (@TOBenfica) reported

    @Wendy_C_Fowler @RogersHelps Same thing Royal York and lakeshore.. seems to be issue every day

  • Spo0nfed Spoonfed (@Spo0nfed) reported

    @Rogers I was offered a plan upgrade that I would like to accept, tried to do so and was told that I was actually downgrading, and would be charged $240 Dollars. It is completely unacceptable that you would offer an "exclusive deal" to a customer and then pull that bullshit.