Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4S and L4E.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 09/17/2025 11:35

September 17: Problems at Rogers

Rogers is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (57%)

    Internet (57%)

  2. TV (11%)

    TV (11%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (9%)

    Total Blackout (9%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Woodbridge, Scarborough, Richmond Hill, Thornhill, Maple, Markham, North York, North Park, York, Vaughan, King City, Concord, Unionville and Stouffville.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto E-mail
CanadaToronto Total Blackout
CanadaToronto Internet
CanadaToronto Total Blackout
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @Rogers Would never do that I would get my I phone from Apple from their store Like I always did

  • JohnFaniDou John&Fani Douldouras (@JohnFaniDou) reported from Toronto, Ontario

    @RogersHelps @Rogers @BTtoronto @DinaPugliese thought it was just us, but then Twitter shows more experiencing this issue...hope all is ok

  • LeeGertler Lee Gertler (@LeeGertler) reported from Vaughan, Ontario

    @RogersHelps we’re experiencing an internet outage which means no phones since 5:30 pm.

  • ghel628 ghelah apasan (@ghel628) reported from Toronto, Ontario

    @RogersHelps i already talked to one of your agent and we try to do the basic troubleshooting but nothing happened, he just told me that there is an outage in the area, and he said that he don't have any idea how long it will take 😩 we have 3 kids in the house, they can't watch their show.

  • joe_lafortune Joe LaFortune (@joe_lafortune) reported from Toronto, Ontario

    @RogersHelps Trying to access from the app on my phone. No issues earlier today. Now unable to access content for an hour.

  • MickiRomeo micki romeo (@MickiRomeo) reported from Toronto, Ontario

    @RogersHelps so tried of paying more and more for terrible service

  • rhabayeb Rabih Habayeb (@rhabayeb) reported from Toronto, Ontario

    @Bell_Support your billing support rep just hung up on me while discussing some issues. I'd like to cancel my service today and will be moving to @Rogers , your service is absolutely ludicrous and you should be ashamed of yourselves.

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @Rogers @MapleLeafs I was never interested in sports No wonder my TV was turning black and white Trying to watch local talk shows

  • Tksampson Tanya sampson (@Tksampson) reported from Toronto, Ontario

    @RogersHelps No internet in my home and have rebooted the router twice. Help! M3H1K8

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @RogersHelps Really I don’t know what Rogers still wants from me had so many issues with my connectivity

  • Mobilio47 Ross Mobilio (@Mobilio47) reported from Toronto, Ontario

    Beware @bell promotions, this is the fifth time coming back with an offer. Down to 210+ taxes, for the first 5 months then back to 220 not even close to @rogers $169.41+taxes or even Bell’s new client offers, this is comical, certainly not customer friendly

  • McCutcheon_C Cara McCutcheon (@McCutcheon_C) reported from Toronto, Ontario

    @rogershelps I just heard the most bizarre story about @Rogers refusing to add an @Apple watch for an existing customer because your mailroom lost a @BlackBerry return in 2006. They are cancelling their service (cable/internet/family of 5 cell phones)tomorrow if you can’t fix it.

  • na1208 Nestor Alejandro (@na1208) reported from Toronto, Ontario

    @RogersHelps not internet since 4 pm , solution ASAP

  • GwapogiTalaga Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario

    @jacklynthinks @RogersHelps @FreedomMobile @Rogers Wrong, Skippy. You said they RUN on the same network, not that their owned by those telcos. PC Mobile runs off Bell's network but is owned by Loaws. Petro Canada has service but its run off Rogers. Their own company tho.

  • KevinVuongTO Kevin Vuong 🇨🇦⚓ (@KevinVuongTO) reported from Toronto, Ontario

    @markrmcqueen @RogersBiz @MapleLeafs @BuffaloSabres It isn’t outage free, but @Bell #FibeTV is good and always up during a game. I find if it’s down it’s usually in the afternoon or at end of day before game time, happens quarterly.

  • ANaughtan Amanda Mac Naughtan (@ANaughtan) reported from Toronto, Ontario

    @RogersHelps ignite tv not working. Either keeps replaying the same 10 secs or cuts out completely. Restarted modem, unplugged box, still not working. We were told it would be much more reliable than cable, we are extremely disappointed. Been happening for a couple months....

  • na1208 Nestor Alejandro (@na1208) reported from Toronto, Ontario

    Not internet service for the whole afternoon/ evening @RogersHelps

  • na1208 Nestor Alejandro (@na1208) reported from Toronto, Ontario

    @RogersHelps really! Not internet service, what a joke , not internet afternoon + evening yesterday and today morning!!!!!

  • torontobegood Wendy Limbertie (@torontobegood) reported from Toronto, Ontario

    @RogersHelps I have had no connection to Wi-Fi from my in-home modem all morning is there an outage in downtown Toronto I have turned off and on my modem many times to reset it and it makes no difference no Wi-Fi available

  • tedlachmansingh ted lachmansingh (@tedlachmansingh) reported from Toronto, Ontario

    @RogersHelps Internet down in the Pape-Danforth area Toronto

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Gregzilla01 Lorepocked Gregzilla, Magic Turtle In Human Suit💎 (@Gregzilla01) reported

    @vicstmichael @Rogers God damn Rogers

  • MikeJor23020607 mejorda (@MikeJor23020607) reported

    @RogersHelps @yankeefanbetta That's lie. If you think I'm paying for this now day 4 garbage you be crazy. But I guess if you think this is restored your clearly nuts@ rogershelps

  • vicstmichael 𝕧𝕚𝕔𝕥𝕠𝕣𝕚𝕒 𝕤𝕥.𝕞𝕚𝕔𝕙𝕒𝕖𝕝 (she/her) (@vicstmichael) reported

    Just sat on hold with @Rogers for 5 hours, got transferred to 4 different departments (2 were the wrong ones) thinking something was up with our modem just to be told the signal was weak in my whole area, no ETA and nothing they can do. FIVE. HOURS.

  • AnastasiaTS Anastasia Saradoc 🇺🇦 (@AnastasiaTS) reported

    @RogersHelps Finally got @Rogers services restored yesterday only to have major Ignite issues today. Have rebooted several times and just keeps getting worse.

  • ttv_Cherry Cherry 🍒 (@ttv_Cherry) reported

    @UnboundedMoo @Rogers It's working for me now. Just had to connect to the mobile network for one minute and then go back on airplane mode

  • RMadonik Rick Madonik 🇨🇦 #wearamask (@RMadonik) reported

    Lasted 7 uninterrupted minutes. Now blank screen. Did @Rogers not pay the full ransom amount? Or, is what they are calling this a fix and return to service.

  • juststoplying1 AMatterofTrust (@juststoplying1) reported

    @RogersHelps @barrieguynow Well that’s a crock of you know what. The entire province is down let us know when you catch on.

  • steve1873 Steve (@steve1873) reported

    @teddysm88192443 @RogersHelps Problem is, Bell is no better. They have us. Change is needed. Prices are mental. Service is terrible. 😕

  • jeffmunroe1 jeffmunroe (@jeffmunroe1) reported

    @RogersHelps service back BUT still having issues with tv pausing and loss of sound. Very frustrating when watching a baseball game. I’m getting ready to switch to the competition.

  • eaje Ed Johnson (@eaje) reported

    @stevecarty @Bell_Support @Rogers Seems to be local for you. Not seeing any general Bell outage messages. Hope you get reconnected soon.