Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E, L4B and L4S.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 11/20/2025 07:20

November 20: Problems at Rogers

Rogers is having issues since 02:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Vaughan, Maple, Markham, Woodbridge, Richmond Hill, Scarborough, Thornhill, North York, York, North Park, Stouffville, Concord, King City and Kleinburg Station.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaVaughan TV
CanadaToronto Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • sullisjinri 肥婆的树洞💭 (@sullisjinri) reported from Toronto, Ontario

    @RogersHelps hi fix your landline internet pLEASEEEEE girl’s trynna get watch some horror movies

  • AphroseMusic APHROSE (@AphroseMusic) reported from Toronto, Ontario

    Being on hold with @rogers for an eff up on their end that they didn’t have the courtesy to tell you about, for TWO HOURS is the worst form of punishment. What the actual EFF

  • thisisgeoffowen Geoff Owen (@thisisgeoffowen) reported from Richmond Hill, Ontario

    @Rogers @RogersHelps Getting really tired of my internet going up and down constantly. Apparently so is everyone else on here. When can we expect a stable connection? #rogersoutage #rogersdown

  • LoriMoran_1 Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario

    @RogersHelps And it’s down again @Rogers @RogersHelps this is beyond a joke now

  • CuteBabyBella26 Alicia (@CuteBabyBella26) reported from Toronto, Ontario

    @Rogers your company does not know how to treat your clients, my family has been with this **** company for 30 years. But will now be canceling all services.

  • calderonc9 Carlos Calderon (@calderonc9) reported from Toronto, Ontario

    @Rogers My internet hasn’t been working well lately. You don’t have internet right now!! Are you guys having issues?? #internetdown

  • marmalade pumpkin spiced meh. (@marmalade) reported from Toronto, Ontario

    Down again, @RogersHelps ?! As soon as I have the mental energy I'm switching to anyone but you. You're too unreliable and unstable. #itsnotmeitsyou

  • calltoddsmith Todd L Smith, CET (@calltoddsmith) reported from Toronto, Ontario

    @RogersHelps I take that back. Icon shows connected, but it's still down

  • AshChaChaHeels Ash (@AshChaChaHeels) reported from Toronto, Ontario

    @marilyn_tassone @Rogers You’re paying Rogers For negligent service!

  • Dededacosta11 Dededacosta (@Dededacosta11) reported from Toronto, Ontario

    @RogersHelps is there an issue with Ignite TV? I cannot watch City, CTV etc.

  • buttery_smoooth SHA3arma-256.eth (@buttery_smoooth) reported from Toronto, Ontario

    Is the network down again? @RogersHelps @Rogers

  • tyrelasaurus t. anon 👽 (@tyrelasaurus) reported from Toronto, Ontario

    I could do with 100% less grovelling emails from @Rogers and instead just offer us all REASONABLY PRICED mobile plans. Have you considered this option for customer retention/damage control?

  • axwong AlexW (@axwong) reported from Toronto, Ontario

    @RogersHelps Substandard service for a major ISP. We are switching to Bell.

  • LoriMoran_1 Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario

    @RogersHelps Down AGAIN! What is going on??? What are we paying for

  • aheim72 Annette Heim (@aheim72) reported from Toronto, Ontario

    Internet is out AGAIN @RogersHelps & TV has been spotty all day!! Why am I paying so much for your services when they NEVER work!!! 🤬🤬🤬

  • sullisjinri 肥婆的树洞💭 (@sullisjinri) reported from Toronto, Ontario

    @RogersHelps hi fix your landline internet pLEASEEEEE girl’s trynna watch some horror movies

  • JProwess Juan Pablo V (@JProwess) reported from Toronto, Ontario

    @RogersHelps Roam like home is a scam. I stopped using it before midnight PT but apparently since it was already the next day in ET I got charged 12 dollars for 0.14 MB. We truly have one of the worst telecom industries in the developed world

  • TravelJasonsWay Travel Jason’s Way (@TravelJasonsWay) reported from Vaughan, Ontario

    @Rogers why is service down again?????

  • LoriMoran_1 Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario

    @Rogers @RogersHelps WiFi down again this morning .. this is the third time in other 2 weeks

  • sometimeslola Jessica Edwards (@sometimeslola) reported from Toronto, Ontario

    Another day of no internet courtesy of @RogersHelps @RogersBiz. If you’re “doing work” or “updating the systems” why not text to inform your customers. Just terrible service. The worst.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • sonofj1970 Jason O'Dale🇨🇦 (@sonofj1970) reported

    @RogersHelps I have lost all internet in Kanata Ontario can you please confirm if there is an outage in the area?

  • Rajan5100Kumar Rajan (@Rajan5100Kumar) reported

    @Rogers I started new line got extra charged on my account and after talking with CSR AND supervisor he hang up the phone rather than providing solution. I just want to know how to file complaint against @Rogers your supervisor and CSR

  • ThatBadDad1 ThatBadDad (@ThatBadDad1) reported

    Hey @RogersHelps your wireless support is crazy CRAZY slow, you only have a turtle on tonight? Home internet's been down for a while, been on support for a while, only 6 people in front of me.

  • beekay__ Bilal Karim (@beekay__) reported

    @RogersHelps Are your home internet services down in Etobicoke? Can’t seem to connect in the last 10-15 minutes.

  • GregGulyas Greg Gulyas (@GregGulyas) reported

    So I also tried calling @rogers “Customer Care”. The stated wait time was 3 hours!! It’s not “Customer Care”. It’s customers? - #WeDon’tGiveAShit

  • noneofyo1974 CARL that's it that's my name (@noneofyo1974) reported

    @Rogers what the heck is happening, I can't make any calls or receive any. Your tech support is useless? Why does no one know what the hell is going on

  • stoneycuteone Julie Norton (@stoneycuteone) reported

    @Rogers The problem is not fixed I restarted my phone I still can't call anybody. Why say the problem is fixed when it's obviously not !!!

  • acerbic_comic Marg K (@acerbic_comic) reported

    @RogersHelps @jusdiso TEchnician who was sent does not seem to have the proper equipment to fix this. I made it clear to Rogers it was a wire which fell off of a pole.

  • hoistingmysail Sophia ~ #FINALRIDE (@hoistingmysail) reported

    I am sick and tired of @Rogers internet service going down ALL the time. They have to start PAYING ME to be their customer for all the angst of their crap ignite over priced, you don’t get, service. It’s time to allow more service providers to compete in the mkt @JustinTrudeau

  • stoneycuteone Julie Norton (@stoneycuteone) reported

    @Rogers You have not found the problem and fixed it restarting the device does absolutely nothing !!!!