Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E, L4B and L4S.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 11/30/2025 02:05

November 30: Problems at Rogers

Rogers is having issues since 09:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Richmond Hill, Woodbridge, Scarborough, York, North Park, Markham, North York, Maple, Thornhill, Vaughan, Stouffville, Concord, King City and Kleinburg Station.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Total Blackout
CanadaToronto TV
CanadaToronto Total Blackout
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • R7F1 RAF (@R7F1) reported from Toronto, Ontario

    No @rogers service in Scarborough all day

  • __LELLI 𝔙𝔞𝔫𝔦𝔩𝔩𝔞 ℑ𝔠𝔢 △⃒⃘ (@__LELLI) reported from Toronto, Ontario

    @miz_flow @Bell_Support @RogersHelps I actually didn’t get a reply and had to call in, tech coming on Wednesday. We’ve had shit service since Saturday

  • JeremyLegat Jeremy Legat (@JeremyLegat) reported from Toronto, Ontario

    Stay away from @BellMediaPR —hidden charges and monthly service amount just jumped with no warning. Unhelpful, curt employee when trying to renew our service over the phone. Cancelling immediately and going back to @Rogers. This is ridiculous.

  • skingstone sheryl kingstone (@skingstone) reported from Vaughan, Ontario

    I’m ready to cancel all our services @RogersHelps I want answers as to why our internet drops throughout the day. I have a request into support. I’m watching my text for an answer. We’ve had a few too many street wide outages. It also drops intermittently.

  • JeremyLegat Jeremy Legat (@JeremyLegat) reported from Toronto, Ontario

    Stay away from @BellMediaPR — hidden charges and monthly service amount just jumped with no warning. Unhelpful, curt employee when trying to renew our service over the phone. Cancelling immediately and going back to @Rogers. This is ridiculous.

  • TorontoVince Traveling & Tasting Vince (@TorontoVince) reported from Toronto, Ontario

    @RogersHelps We were told it was an outage that would end at 851pm. That time passed and we have no internet m. Arghhhhhhhhh

  • ontteacher01 Paul O (@ontteacher01) reported from Markham, Ontario

    Not impressed with @RogersHelps today. Service in @cityofmarkham has been spotty for the whole day!!! #unsatisfiedcustomer

  • skingstone sheryl kingstone (@skingstone) reported from Vaughan, Ontario

    Hey @RogersHelps this is the second time in about 2 weeks that I had to report an outage. That’s not best practice pro-active customer service. Your IVR is also extremely poorly organized.

  • liom79 Cesar (@liom79) reported from Toronto, Ontario

    @RogersHelps please, let ppl know about this issue. I have calling 3 times today to “Techs” in Rogers (even in Halifax, who had no clue). Still no “hi” (fee) speed Internet...

  • WayneRodriguez Wayne Rodrigues (@WayneRodriguez) reported from Toronto, Ontario

    Seriously regretting opting for a @Rogers internet service as it keeps getting disconnected. This is terrible #customerexperience especially since we work from home and pay ridiculous fees. Seriously considering changing my service in less than 15 days #rogers

  • liom79 Cesar (@liom79) reported from Toronto, Ontario

    @RogersHelps the @ symbol is flashing in the Coda (1 Gb modem). WestonFinch Area... damn it.

  • kiranjoyv Kiran Varughese (@kiranjoyv) reported from Vaughan, Ontario

    @YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers

  • skingstone sheryl kingstone (@skingstone) reported from Vaughan, Ontario

    @MDMGeek Yeah one would think. And @RogersHelps it’s down again. I ran an errand. Came back. Down down down.

  • glamourgirlca Susan (@glamourgirlca) reported from Vaughan, Ontario

    Whether you like @FadooBobcat or not, he was their “day 1” employee & it’s disturbing that @Rogers has no regard for their talent It also pisses me off that #BlueJaysCentral hires washed up, American, has-beens to plop beside poor beleaguered @SNETCampbell #HireCanadians

  • BrianPrashad Brian Prashad (@BrianPrashad) reported from Toronto, Ontario

    @RogersHelps That doesn't make sense. The same show on the same channel at the same time every day ie. the news sometimes has restart available sometimes doesn't. Can't be a content rights issue.

  • mackaytaggart Mackay Taggart (@mackaytaggart) reported from Toronto, Ontario

    This seems like an odd message to come from a police service, when @Rogers has tweeted no information about an outage themselves. Also, as a Rogers customer, I haven’t noticed any issue.

  • ChefSamGlass sam glass (@ChefSamGlass) reported from Vaughan, Ontario

    @RogersHelps One problem had been solved. Working on the next one

  • beacherto Nenad Andrasic (@beacherto) reported from Toronto, Ontario

    @RogersHelps Still not fixed and no help from DM. C’mon fix this.

  • BrianPrashad Brian Prashad (@BrianPrashad) reported from Toronto, Ontario

    @MaryWetton @RogersHelps Oh believe me I know. If only Bell and Rogers could mash together the best parts of their tv/internet offerings it would be great. Never going to happen. So round and round we go

  • PrivacyCDN John Wunderlich (@PrivacyCDN) reported from Toronto, Ontario

    Yet another fail by @Rogers. Woke up to find workers digging a trench in the front to run a line to the neighbour. No notice, no consideration. Rogers: “We’re not happy until the customer’s not happy.” Mission accomplished.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • velvetelviss Stashlyn (@velvetelviss) reported

    I can't even begin to understand how @Rogers customer service can be so horrific. As someone who was a customer for 10 years I'm appalled. Get it together and start caring about your clients.

  • AmrHNourEldin Amr Nour-Eldin (@AmrHNourEldin) reported

    @RogersHelps what is the ETA for resolving the internet outage in North York? It's been 12 hours already w/o internet. I work from home and can't not have internet.

  • tdmacrae Trevor MacRae (@tdmacrae) reported

    @hughwburrill @Rogers Hard to get good help these days. Harder if @Rogers doesn't invest in any basic #CustomerService training. Not everyone come in with that skill set. #custserv #CX

  • Chumplet Sandra Cormier Turnsek (@Chumplet) reported

    I called @bell and @Rogers about a fallen branch potentially pulling down wires behind the vacant neighbour's property. Rogers was the only one that came to have a look. If they can convince the @TownofNewmarket to take care of the heavy branch, that would be cool.

  • taylor__russell Taylor Russell (@taylor__russell) reported

    @Rogers maybe you should hire some more customer service agents, you’ve been busier than expected for the last 8 months no matter the time of day

  • gaymergirl96 Katie Horton (@gaymergirl96) reported

    @RogersHelps Internet down in Cambridge?

  • JessBalzamo Jess Rosales (@JessBalzamo) reported

    @rogers has the worst internet and customer service. I pay over $100 per month for internet that never works. The most unreliable company. All the techs do the same thing and never provide a real solution. So pissed

  • YzabettaSativa Yzabetta Sativa (@YzabettaSativa) reported

    As a person who has Complex PTSD and Complicated Bereavement Syndrome July is the 2nd worst month of the year for me. I reached out to @RogersHelps and Jennifer was more than compassionate to my situation and was more than just helpful. Thanks Jennifer, thanks @RogersHelps

  • Gordon09224838 🏴󠁧󠁢󠁳󠁣󠁴󠁿dagnammit🇨🇦 (@Gordon09224838) reported

    @MrVoiceboxVA @Rogers try dealing with there Mobility service if you ever do leave there ****** up service good luck because the change the rules to make it nearly impossible to leave **** ROGERS and there service

  • PaulWMahon1 Paul W Mahon (@PaulWMahon1) reported

    @RogersHelps Why not offer the formerly Canadian controlled now Chicom Bolshevik Bloomberg Business News Network as an on demand service the you offer many USA channels such as CNN ( ****** News Network) & CBC (Confused Butch Channel) under the heading ‘News & Learning’?