Rogers Outage Report in Richmond Hill, York, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E and L4S.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at Rogers
Rogers is having issues since 09:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (19%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (4%)
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Phone (3%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Richmond Hill, North York, York, Stouffville, Scarborough, Markham, Woodbridge, Concord, Thornhill, Vaughan and Maple.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
TV | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Richmond Hill |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Stephanie
(@Stephy_72) reported
from
Vaughan, Ontario
@RogersHelps I’m amazed at the PRIVACY BREACH, when I receive someone else’s email and home address!!! Who’s running Rogers? Joe Natalie have you any clue to ur promise on improving customer service?
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Julia
(@julescvv) reported
from
Toronto, Ontario
The account is the same it’s not a new account set up. So they punish you for having a plan. Brutal customer service. @rogers
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M
(@michaelaaerin) reported
from
Toronto, Ontario
@Rogers needs to help their staff understand customer concerns. 1.5 hours on the phone and NOTHING
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Emily P
(@emilybelle1983) reported
from
Toronto, Ontario
Hey @RogersHelps found a #tablet on the ground outside my kids school and would like to return it to the owner. It's a Rogers SIM card. Talked to live chat and said it can't help. Now I'm on hold! Any #suggestions?
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𝒥𝑜𝒽𝓃 𝒟𝒶𝓇𝓎𝓁
(@jhndryl) reported
from
Toronto, Ontario
@RogersHelps anyone willing to help?
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bean.
(@righteousbean) reported
from
Toronto, Ontario
@jrovsovskein @RogersHelps It’s awful
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Stephanie
(@Stephy_72) reported
from
Vaughan, Ontario
@RogersHelps Oh no we’re not playing that game.. I message you and you then tell me you can’t help, I need to call and stay on hold for 45m go through technical support to order pods.. and still wait 3-5 days
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Dr. Ryan Garcia
(@drryangarcia) reported
from
Vaughan, Ontario
@Rogers your customer support is ridiculous. Tried resolving a billing issue and both agents hung up on me. Is this how you treat your customers? #rude #poorcustomerservice
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Valerie
(@hal_vowes) reported
from
Toronto, Ontario
Feel like in a developing country you’d get better service than if you lived in Toronto and had @rogers Ignite. #day8 lots of visits but nobody capable of fixing! Let’s open lots of tickets though $$$!!
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Stephanie
(@Stephy_72) reported
from
Vaughan, Ontario
@RogersHelps they actually don’t help! They told me myTv issues were at the green box on the street. While still paid them for no service, I called and spent hrs on hold.Troubled shooter my issue and told them, there is no Main Street issue, it’s the refurbished
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Julia
(@julescvv) reported
from
Toronto, Ontario
Unbelievable that @rogers would rather cancel my new plan than wave the activation fee. Told me to go in and cancel it wow lol. What is the activation fee for anyway? If I bought out the phone and switched the SIM card there would be no activation fee. Absolutely crazy.
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Samantha B
(@samanthadjb) reported
from
Toronto, Ontario
Love that our @RogersHelps connection had gone down three times in the last hour..good stuff when two people are working from home.
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Valerie
(@hal_vowes) reported
from
Toronto, Ontario
If you ever consider @Rogers ignite, do your research. Cause when it’s down you have nothing - no tv, no internet, no phone. And after more than a week & multiple service techs showing up - still not working. Worst service EVER.
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Cindy
(@cinangel32) reported
from
Toronto, Ontario
@RogersHelps hello! I’m moving in early Dec. I’ll need to transfer my Internet and set up cable (currently obtained via condo). How much notice do you guys require? And there’s still a “moving” service right?
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Garry Marr
(@GarryMarr) reported
from
Toronto, Ontario
Still no service after 24 hours from @Bell_Support. They say wait another 48 hours. In TWO DECADES, @RogersHelps was NEVER this bad. No resolution. No support. No alternative solutions.
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𝒥𝑜𝒽𝓃 𝒟𝒶𝓇𝓎𝓁
(@jhndryl) reported
from
Toronto, Ontario
@RogersHelps Pls check your dm. It’s still not fixed. And I might ask you to please put it back to 150MBPS since your service will not be able to provide me 1GB internet speed.
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Ro 🐕
(@Ro_Ro_77) reported
from
Toronto, Ontario
@Rogers @Rogers treats loyal existing customers like ****. Offering the best deals to non customers to lure them in. It’s an abusive relationship.
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Mel Barsky
(@melbarsky) reported
from
Vaughan, Ontario
@RogersHelps my friend pays $65 for Ignite500. When I called same day - I was offered $109. I have been a customer for >25 yrs and have multiple services. My friend 2 yrs & only internet. On the phone for 3 hrs with Rogers today and you hung up on me & didn’t call back. Pls call
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Ro 🐕
(@Ro_Ro_77) reported
from
Toronto, Ontario
@Rogers I’m really disappointed in the offer you have me for ignite of$185 a month the field agent is offering same package for $115 a month door to door to new customers. Well guess what I’m a new customer to @bell and they’re giving me an amazing offer. #rogers #bell
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Samantha B
(@samanthadjb) reported
from
Toronto, Ontario
@RogersHelps But for a company who hasn’t identified any issues, there were four Rogers trucks outside my house while these downtimes were happening.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Elemental Owl
(@elemental_owl) reported
@cogecohelps I might think of ditching you and going with either @Bell or @Rogers, idc if they are slower in the country but I know bell doesn’t do this damn maintenance every ******* night, Rogers I don’t think they do it either that often
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Shawn Taggart
(@shawn_taggart) reported
@Rogers ******* rights, @rogers definitely acquired Shaw, who already eliminated jobs in their workforce, in order to add jobs. How ******* stupid do you think people are? Either you think they’re stupid enough to believe this bullshit, or your monopoly is too big to care
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Mark
(@svmarekova) reported
@Rogers Bunch of crap!
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Newsreader
(@Newsrea53465653) reported
@Rogers Your customer service is deplorable Your billing is even worse, every month you have to go over your bill to check for unexpected charges I choose Shaw because there never is a problem. Build your market without Shaw if you feel you can bring high-speed internet.
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Blue
(@KaylaMcAlliste5) reported
@Rogers **** off Rogers. Buying Shaw just creates a duopoly between you and Bell. Since Bell owns a chunk of Telus. This shouldnt be allowed.
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Jennifer McCreath
(@Jenn_McCreath) reported
@RogersHelps rogers cable tv seems to be cutting in and out on all channels. are you aware of any problems in st john's newfoundland tonight?
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Dale
(@Dgale110) reported
@Rogers I’d rather give up my internet access then be your customer again, Canadians need more options not less.
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Ian
(@Ian55955143) reported
@Rogers I don’t agree with this sale. I will continue to complain to the Federal Government. Rogers one of the big three - big bill companies! It’s horse ****!
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Aunty Fascist 🇨🇦
(@vorrell) reported
@PacificRaine @patriciaannmcd2 @Rogers The Rogers jobs are two years down the road if they materialize at all.
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WhatNow2021
(@what_now2021) reported
@Rogers Fees will go up, up, up and customer service will plummet further into the dumps, if that’s even possible.