Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C and L4B.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 01/22/2026 00:10

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, North York, Vaughan, Markham, Thornhill, Scarborough, Richmond Hill, Stouffville, Maple, Woodbridge, Downsview, North Park, King, Rexdale and Concord.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaNorth York E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • aheim72 Annette Heim (@aheim72) reported from Toronto, Ontario

    @RogersHelps Why is my Ignite TV constantly doing a "quick household update" when I'm in the middle of a show??? 3rd time its happened tonight - HATE Ignite & wish we never got it!!!!

  • coolmanjun 정영준 チョン・ヨンジュン (@coolmanjun) reported from Toronto, Ontario

    @RogersHelps I have an online test in a hour but the internet seems down for awhile

  • morfeus44 morfeus44 (@morfeus44) reported from Toronto, Ontario

    @RogersHelps You actually replied to this tweet before you dm'd me but whatever. Now I'll fill out your form once again so that I may get the service I'm paying for back.

  • ImpatienTourist The Impatient Tourist (@ImpatienTourist) reported from Toronto, Ontario

    @Rogers all morning, wifi is working but not a single channel will load. I hate ignite. I wish you'd fix it or get rid of it.

  • MellieLangie Melanie (@MellieLangie) reported from Toronto, Ontario

    Hi @RogersHelps. This internet outage is really cramping my style. It’s been over 12 hours. I signed up for updates on the ticket (C172067290) but haven’t heard anything yet. I hope this issue is being looked into with a degree of urgency. It’s preventing me from being productive

  • Dr_L3cter ارتورو ساموديو Arturo Zamudio (@Dr_L3cter) reported from Markham, Ontario

    @Rogers I am waiting for the deposit that has more than 1 week they were going to return me. What a terrible service when you have to pay #Terribleservice

  • Dr_L3cter ارتورو ساموديو Arturo Zamudio (@Dr_L3cter) reported from Toronto, Ontario

    @RogersHelps I need your help... I send you a message and you don't answer me yet!! What's going on?

  • nerd_gab NerdGab 🍁 (@nerd_gab) reported from Toronto, Ontario

    @RogersHelps Yeah sure. You're service line says 'enter your phone number to be notified when service is restored in your area' but no one calls or texts. I speak with "Anna" the service-bot online, and choose the option to be notified, still no one called or text. So I'm real hopeful here 😑

  • kellychan360 Kelly Chan (@kellychan360) reported from Toronto, Ontario

    @Rogers no internet all day, 3 calls, 3 different associates, NO HELP! Went to store for replacement modem got one that also didn’t work. Inconveniences, waste of time, waste of money!

  • srahman24 Sharmin Rahman (@srahman24) reported from Toronto, Ontario

    @RogersHelps is there an outage with your home phone services in North York? My parents say theirs is down.

  • MarsBolton Marianne Bolton (@MarsBolton) reported from Toronto, Ontario

    @RogersHelps just curious if there is an Internet outage in the M6M postal code area

  • morfeus44 morfeus44 (@morfeus44) reported from Toronto, Ontario

    Update - 7:28 no word back from Rogers help. Good thing my 3G cell phone plan with @PublicMobile is cheap and allows me to watch my @rogers tv app on my phone! Go @MapleLeafs

  • nerd_gab NerdGab 🍁 (@nerd_gab) reported from Toronto, Ontario

    @Rogers What the hell... AGAIN?!?! This is the 3rd time in the last week that there is a service outage in my area!! I have 3 people working from home, conducting meetings, calls - what the hell?! No warning?! 🤬🤬🤬🤬

  • c_snapper Collin Ng (@c_snapper) reported from Toronto, Ontario

    No internet service at home since Friday with no solution in sight. Why did @Rogers bother signing the building up for a bulk deal forcing their sub par service on us when they can’t even deliver. I’m legit willing to pay extra just to get my old @Bell Fibre service back.

  • d_a_f_f_y_d David Lussier (@d_a_f_f_y_d) reported from Toronto, Ontario

    @KORichardson @JohnTory @Rogers Oh Kevin, you know quite well he doesn't care at all about the climate emergency

  • jmaltman Jamie Maltman #Play365 (@jmaltman) reported from Richmond Hill, Ontario

    @RogersHelps cable and Internet down in Richmond Hill ON

  • philistweeting Phil Kane (@philistweeting) reported from Vaughan, Ontario

    Have you been to a @Rogers store lately? Before entering I had to scan QR code for my turn to enter, show ID, and was then asked to pull down my mask and look at the camera. WTF? I also wasn’t allowed to open the door on my own. All of this to return a modem.

  • ruimiguel_17 Miguel Carvalho (@ruimiguel_17) reported from Toronto, Ontario

    Hey @Rogers , I sent a message using live chat to inquire about how long would I need to wait for an Apple Watch and Mary Ann, the assistant online was rude and kicked me out of the live chat for no reason without trying to explain why! Is this your type of customer service?

  • righteousbean bean (@righteousbean) reported from Toronto, Ontario

    @jrovsovskein @RogersHelps It is horrible! We’re our for a bit almost daily. Our power was flickering earlier too.

  • Reetaville Rita (@Reetaville) reported from Toronto, Ontario

    @RogersHelps @doctordootch I'm down also.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • RobPupols Rob (@RobPupols) reported

    @RogersHelps @Rogers Come and fix the "degradation in my line" that you said would be fixed. It has been a week, I would call but your Ignite service has my phone over the internet... @Bell service is looking really good.

  • smedryx Stefania Medryk/Chasca 💙 (@smedryx) reported

    @RogersHelps yo Rogers what the frick frack is going on? My internet has been cutting in and out all week and apparently this is happening with your customers across toronto. Fix your stuff!

  • Sflet1717 leafgirl (@Sflet1717) reported

    @RogersHelps NO SERVICE IN YONGE AND SHEPPARD AREA AGAIN. BEEN OFF SINCE 2AM..THIRD TIME IN A MONTH

  • ryanphillipsesq Ryan Phillips (@ryanphillipsesq) reported

    @Rogers Man that’s so old fashioned thinking. I know this isn’t down to u, ur just replying, I’m just saying it out loud. Its crap when you can’t watch stuff in another country and the only way is to subscribe to a channel but if you don’t live in said country like me you miss out.

  • IFcomic Iqbal Faizer (@IFcomic) reported

    Today, I had the best interactions with @RogersHelps customer service on the phone in 15 years. Extremely professional, kind, helpful, & sounded like South Asian women. One of them said she was new to the job. #Rogers Imagine if THEY were on the board or the CEO instead?#CdnPoli

  • Younger__74 Mathiau (@Younger__74) reported

    @RogersHelps what’s going on the last couple weeks. Consistent service interruptions. Wifi cutting in and out constantly.

  • DavidGu71759576 David Guthrie (@DavidGu71759576) reported

    @Rogers Locked down 👎

  • FCSM1009 FCSM (@FCSM1009) reported

    @TruthWestCan1 @KkfromAB @Rogers Omg... I've had horrible luck Telus. I would not go back to Telus. Mind u, I wish I didn't need my phone for my job and would love to have not a phone anymore so maybe I'm not the guy to be commenting on this stuff. Lol

  • HiddenDesk 🇨🇦 Skully 😎 (aka Dean) (@HiddenDesk) reported

    @KkfromAB @donahugh216 @Rogers They are all the same. Have been with Telus since Clearnet and they still use the same damn cgi animal commercials. Lately I stick with the devil I know.

  • AmandaRisser1 Amanda Mae Risser (@AmandaRisser1) reported

    @RogersHelps With disable it states doing this may cause problems on my device with other apps.