Rogers outages and service status in Richmond Hill, Ontario
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 6 outage signals in the last 24 hours around Richmond Hill, including 6 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 10, 7:32 PM EDT.
- Internet (65%)
- Wi-fi (14%)
- Total Blackout (8%)
- TV (7%)
- E-mail (4%)
- Phone (2%)
The latest reports from users having issues in Richmond Hill come from postal codes L4C .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 11: Problems at Rogers
Rogers is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Richmond Hill, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Vaughan, Markham, Richmond Hill, Scarborough, North York, and Concord.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 14 hours ago |
|
Toronto
|
Internet | 15 hours ago |
|
Toronto
|
Internet | 16 hours ago |
|
Toronto
|
18 hours ago | |
|
Toronto
|
Total Blackout | 18 hours ago |
|
Toronto
|
Internet | 23 hours ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Jefferson Darrell 🇨🇦✊🏾🖤🏳️🌈 (@JeffersnDarrell) reported from Toronto, Ontario@RogersHelps Is there an outage in downtown Toronto?
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CHANDORA_pk (@pkchandora) reported from Toronto, Ontario@Rogers Yes I did. They stated it will take 24-48 hours. It's way too long to resolve a small issue like this. Would really appreciate if your technical support team expedite the request.
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Jon Gauthier.eth (@JonGauthier) reported from Toronto, OntarioHey @rogers @RogersHelps i can’t login to my email & your lost password function is broken i need access to that email
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Mary Ann Torres (@MaryAnnToronto) reported from Toronto, OntarioHi @Rogers - your “loyalty” customer service is everything except loyalty or customer service. After +15 years and +$ 800 monthly you lost me. Switching to a company that prioritizes us, your customers #rogers @RogersHelps
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E_Rozie (@E_R0z1E) reported from Toronto, Ontario@RogersHelps Already spoke to Support, yet another outage for Toronto
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Perry Schwartz (@PerryS33) reported from Vaughan, Ontario@TSN_Sports @RogersHelps why does the Leafs broadcast on TSN keep freezing up on Rogers Ignite? No other channel is an issue so it’s not a wifi or box reset issue.
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Angel Macellones (@macellonesangel) reported from Toronto, Ontario@simonjagassar @RogersHelps Same issues with me.
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Alicia (@CuteBabyBella26) reported from Toronto, Ontario@Rogers your company does not know how to treat your clients, my family has been with this **** company for 30 years. But will now be canceling all services.
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maria lopreiato (@MariaMlop13) reported from Toronto, Ontario@RogersBiz DISGUSTING!! My poor grandmother is in a home with Dementia and my mom can’t cancel her cable, even after providing POA? Who do we need to go to? Better business bureau?! Stop bullying people 🤬🤬
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Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario@Rogers @RogersHelps WiFi down again this morning .. this is the third time in other 2 weeks
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Jowan Manjooran Jomon (@JowanJomon) reported from Malvern, OntarioThe internet has been down since yesterday evening here @RogersHelps
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Karen Lopez (@datachick) reported from Toronto, OntarioYet again someone has let a third party link their account to my @Rogers login. Again. This time I’m going to insist on getting info how this happened.
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Perry Schwartz (@PerryS33) reported from Vaughan, OntarioWhat is going on with @TSN_Sports live sports on @rogers ignite. Choppy. Blurry. Audio issues. Glitches. It’s been like this for weeks for Leafs and Raptors games. Help!!!
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Kristen Ridley (@KristenRidley) reported from Toronto, OntarioUgh, @RogersHelps your service is the worst. None of my services working for going on 3 hours now. So much for those emails from your CEO about doing better.
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zak (@boozippy) reported from Toronto, Ontario@RogersHelps Rogers is becoming very painful non stop outages getting sick and tired it sucks
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Jamie singleton (@Jamiesingleton) reported from Toronto, OntarioHey @RogersHelps, is there an issue with the phone support? I’ve been on hold for an hour and 20 minutes so far - no option for a callback, anything like that…
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Ash (@AshChaChaHeels) reported from Toronto, Ontario@CBCAlerts And what is @Rogers excuse today for another outage?
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jay shah (@jayshah23084733) reported from Toronto, Ontario@Rogers Rogers have worst service in world & I am going forward to file consumer complain- mental harassment by rogers I placed order for iphone 14 pro max 256 through rogers win back team and they promised me after checking for stock while ordering iphone, I will receive in 1 week
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Mark Orlan (@MarkOrlan) reported from Toronto, OntarioI was just starting to get into #BachelorInParadise and of course the @Rogers NextBox reboots twice. Seems there’s another #Rogers #outage in our area. I’m not sure they’re living up to their new service level commitments. Oh, and need I mention internet issues? …constant 😤
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CHANDORA_pk (@pkchandora) reported from Toronto, Ontario@Rogers what's the mormal ETA to fix the WiFi issues. I have been following up since morning but the issue still stands unresolved. It's impacting my work deliverables very badly as I am working from home.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Karl (@KennedyKreep) reported@Rogers @RogersHelps is the biggest rip off in Canadian history! Literally spent 2hrs on the phone waiting for an available service rep. to only suddenly be told "high call volume, call back later" I WAS IN LINE!!! Waiting for my turn. Cancelling is now my next move.
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ᴛʏ ᴊᴏʀᴅᴀɴ | X92.9 (@ImTyJordan) reportedI'm so glad I pay so much for @Rogers Shaw internet only to be affected by an outage for nearly 18 hours now with no update or message from them.
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Jennifer Drader (@jenniferdrader5) reported@RogersHelps I called in. Waited for 2 hrs, they told me they were going to transfer me to technical support. Then message came that said we have higher call volumes and hung up. No reason or timeliness given. Why is there no service update showing this is being affected
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Matthew Milligan (@towerguymatt) reportedHey @Rogers your tower at Minnicock Lake is not working
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Karl (@KennedyKreep) reported@RogersHelps "Our hands are tied" should be @Rogers new slogan. Who cares if you're a loyal customer of 35 years, Our hands are tied...
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#YouCanDoBetter (@DoBetterCA) reported@Lidsville @Rogers Ask them which plan you are on now and they will hang up because they don’t know - fake agents
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Mitch Lafon (@mitchlafon) reported@kristineortisi @Rogers There is a hack… choose the French option. That they answer right away. If you speak French great; if not, they will transfer you to an English speaking customer service rep…
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Budman (@Uncle_Jed_1) reported@RogersHelps @Rogers @Shawinfo August 2026... and they're still playing the wrong version!!! On top of that Canadians couldn't watch the Hlinka Gretzky Cup Gold Medal Hockey Game on Saturday without buying a special package, regular cable didn't carry it! How pathetic is that! And channel 159 still SUCKS!!!
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Chinook 💨 (@northernchinook) reported@RogersHelps @jenniferdrader5 I phoned customer support number 4x and waa disconnected 4x. It also kicked me out of the chat queue twice after waiting more than 1 hr each time. Absolutely incompetent and atrocious customer service. The government needs to legislate you guys to have actual customer support.
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James Burnell (@uxridge_james) reportedDear @Rogers you lied to me and said the people calling 3 times a day to switch to Roger’s don’t work for you. Finally someone was honest and said you have to many agents and they can’t keep track. Please fix your **** I’m tired of the constant harassment. #rogerssucks