Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E, L4B and L4S.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 12/07/2025 09:45

December 07: Problems at Rogers

Rogers is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Markham, North Park, Thornhill, Vaughan, Richmond Hill, North York, Concord, Woodbridge, York, Maple, Stouffville and King City.

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City Problem Type Report Time
CanadaToronto Internet
CanadaScarborough Wi-fi
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaScarborough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • TwinGirls0925 Kimberly Ramrayka (@TwinGirls0925) reported from Vaughan, Ontario

    @UnderHisEye6 @RogersHelps 💯 agreed! We are expected to pay high rates and on time regardless of our situation but when **** hits the fan for them, they are like oops looks like it’s all fixed now sorry but no one ever gets anything in return

  • yusuf_dawood Yusuf (@yusuf_dawood) reported from Vaughan, Ontario

    @RogersHelps is there an outage?

  • tdelios Tom Delios (@tdelios) reported from Markham, Ontario

    @RogersHelps my ignite service for cable, internet and phone is down .. any idea when it will be up ?

  • bourahioro77 Ray ************’ Bourguignon (@bourahioro77) reported from Toronto, Ontario

    My wife’s cell service is through @Bell, our home Internet is through Bell, also - my cell service is through @Rogers @RogersHelps ...I’m the only one with no service today, and have a contract renewal coming up soon.

  • sararxsa Sara (@sararxsa) reported from Vaughan, Ontario

    @Rogers why am I paying for a service that I can’t even use???

  • MissyDeyo Missy Deyo (@MissyDeyo) reported from Toronto, Ontario

    @p_can00000 @PeelPolice @Rogers Wifi? The outage may not be for everyone but millions of people (including me) are experiencing the outage.

  • cakerb K Backus🇨🇦 (@cakerb) reported from Toronto, Ontario

    Not a good day to be a @Rogers customer. 😫😡

  • TrillyShuggs cantaloupe 🍈 (@TrillyShuggs) reported from Toronto, Ontario

    Wow @Rogers is so trash why don’t I have service rn??

  • MissyDeyo Missy Deyo (@MissyDeyo) reported from Toronto, Ontario

    @Electronic_JT @Rogers I'm down too and I'm a chatr customer! Hate that so many are experiencing this but I was worried something was wrong with my account!

  • TheHunterChef Chef Michael Hunter (@TheHunterChef) reported from Toronto, Ontario

    @RogersHelps half the work day has passed with zero phone service.

  • jo_stayo Stacey J Young (@jo_stayo) reported from Toronto, Ontario

    @RogersHelps I am trying to book a vaccine appointment. It would be nice if I had phone service

  • Josh_NPH Josh Millican (@Josh_NPH) reported from Toronto, Ontario

    Fix your **** @RogersHelps

  • sjpompa sandra J pompa (@sjpompa) reported from Toronto, Ontario

    @Rogers Classic move in giving loyal customers the WORST service

  • danieglover Danie Glover (@danieglover) reported from Toronto, Ontario

    @RogersHelps internet is down near liberty village. is there an outage?

  • SWilliacy TOSpursFan (@SWilliacy) reported from Toronto, Ontario

    @Rogers network is still down folks! Any updates?

  • typicalshan Shan🦥 (@typicalshan) reported from Toronto, Ontario

    @Rogers GET YOUR **** TOGETHER THIS OUTAGE IS A NIGHTMARE

  • TwinGirls0925 Kimberly Ramrayka (@TwinGirls0925) reported from Vaughan, Ontario

    @Badshah_h @RogersHelps Agreed!! Some of us need our cell phone for work. My day is also thrown due to this! We are expected to pay high rates and on time regardless our situation but when **** hits the fan for them....they are more like oops it’s all fixed now sorry. 😡

  • Rice8Patty PattyRice8 (@Rice8Patty) reported from Markham, Ontario

    @RogersHelps No cell, no connection on my cell started intermittently on Saturday full off on Sunday and now Monday. I for one will be demanding a rebate. Rogers your wireless charges are high we should not be experiencing these issues. Get it together. Cells are used for more then social

  • heatherloduca Heather Loduca (@heatherloduca) reported from Toronto, Ontario

    @RogersHelps @Rogers any updates on this outage?!? We haven’t been able to work all morning!

  • TwinGirls0925 Kimberly Ramrayka (@TwinGirls0925) reported from Vaughan, Ontario

    Get your act together @Rogers Having to pay for phone service and not being able to make a call is not right! I pay for service and when I need to make a call, I can’t? How can this last all morning?? I need service!!!!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Sammy199999 Sammy (@Sammy199999) reported

    @RogersHelps 80% of my TV channels don’t work. I had 4 tech visits in 8 months (imagine the cost!), all establishing the same fact - the problem is the outdated infrastructure and the weak signal getting into my house from the outdoor box. And I live in the middle of Toronto!!!

  • MeanBeanSeen TheRightRight (@MeanBeanSeen) reported

    @AboutRogers @RogersHelps I called Rogers to cancel my account They gave me a offer for a better cheaper internet and a new appointment was booked. The tech finally arrived after a week. I was told by Rogers that my old account would be closed.

  • MeanBeanSeen TheRightRight (@MeanBeanSeen) reported

    @AboutRogers @RogersHelps If these charges continue and my credit score is damaged because the mismanagement of Rogers you all can expect a big fight. Also, soon this account gets remove rest assured that I will call Bell and cancel my second account. I had enough of you guys.

  • MeanBeanSeen TheRightRight (@MeanBeanSeen) reported

    @AboutRogers @RogersHelps Two days before the outage in July my internet went off. 11:21 PM I called Rogers and booked a installation for a new modem, but the Technician never show up because it was the day when the major outage was happening.

  • travisharder Travis Harder (@travisharder) reported

    Heh @RogersHelps @rogers. I thought I was supposed to be credited like five days for that massive outage you had? Just got my bill, where’s the credits?

  • itstrundlebaby trundle (@itstrundlebaby) reported

    @Rogers y'all need to cool it with the pathetic "thanks for your loyalty" stuff, it's making me so sad. No one wants an increase on their data plan when the **** only works like 20% of the time.

  • SamanthaVelvet_ Samantha Velvet (@SamanthaVelvet_) reported

    @RogersHelps well then I would prepare for a lot of mass exodus from Rogers. After decades of being a loyal customer, I am currently on the look out for somewhere else to spend my $. I would also like to speak with someone about the shabby treatment that I received.

  • JoinatulKumar Atul (@JoinatulKumar) reported

    @RogersHelps I’m having disruption for my home internet since 9:40 am today and still no updates from you folks. Are you taking your valuable customers for granted. This is not done. Is this your service model in the current market?? No hope from you guys. Done with you.

  • __sushiboy Sushiboy (@__sushiboy) reported

    @SueHorner @Fidomobile @Rogers same problem here. today aug4th just got my fido bill. no credits given for july bill. they still charged me full amount for july

  • CERBERUSREALTY Cuddles (@CERBERUSREALTY) reported

    @RogersBiz It’s all fun and games until there’s another outage. Nice try, ‘Robbers’. PS: Go 🖕🏼yourself.