Rogers Outage Report in Richmond Hill, York, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E, L4B and L4S.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Rogers
Rogers is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Rogers outage reports came from the following cities: Richmond Hill, Toronto, Markham, Scarborough, Downsview, North York, Stouffville, Vaughan, North Park, King, Rexdale, Woodbridge, Thornhill, Concord and York.
| City | Problem Type | Report Time |
|---|---|---|
 Richmond Hill |
Internet | |
| Toronto |
Internet | |
| Markham |
Internet | |
| Markham |
TV | |
| Toronto |
Internet | |
| Toronto |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Prakash Tailor #ABEFTeam🇨🇦
(@twittdaddy25) reported
from
Vaughan, Ontario
@Rogers @RogersBiz @RogersHelps I work for a delivery partner. Lost a whole day income on April 19th during network outage . How am I getting compensated?
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JAMIE
(@JGALLIE22) reported
from
Toronto, Ontario
Hey @Rogers GET YOUR **** TOGETHER! For the amount of money y’all make this should’ve been handled already.
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Anna Withrow
(@flozer) reported
from
Toronto, Ontario
@RogersHelps we’ve been having intermittent internet issues since Sunday, they’re particularly bad today. Are there any service problems in M6N?
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sknataraj
(@srisarva2) reported
from
Toronto, Ontario
@Rogers 416 area mobile has been completely offline today and work is impacted. When is the service getting restored?
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Ghayda Nassar
(@GhaydaNassar) reported
from
Toronto, Ontario
@RogersHelps @Rogers Is it a cyber incident?
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Dayna
(@Type1Dayna) reported
from
Toronto, Ontario
@RogersHelps trying to cancel my internet online nightmare process even your chat service sucks. I will be canceling my cell service as well soon @rogers worst #service EVER
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Amanda Mae Risser
(@AmandaRisser1) reported
from
Toronto, Ontario
@RogersHelps "If you want to temporarily disconnect all your telephone services and suspend your billing while retaining your telephone number, you can subscribe to the Seasonal Suspension service by contacting us and requesting Rogers Home Phone Account Changes." Really?
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Pooja R Malhotra
(@poojarmalhotra) reported
from
Toronto, Ontario
Dear @Rogers there is nothing intermittent about the outage. It’s not ‘some’ people that are impacted. ITS EVERYONE. Lost network at 2 am. It’s now 6.21pm ET.
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Amanda Mae Risser
(@AmandaRisser1) reported
from
Toronto, Ontario
@Rogers @RogersHelps @INTERPOL_HQ Do some mobile phone cases cause more damage than help? Do they block features and cause phones to overheat? Can magnets, etc. damage the phone, etc.? Can someone add something "special" to hack your phone, steal your services, etc.?
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Margaret Saari RN, PhD
(@trifectaRN) reported
from
Toronto, Ontario
@Rogers why still no service? Definitely not an “intermittent outage”. From when I woke up this morning until now, I have had zero service. Luckily my work phone is with @Bell. Looks like it may be time to switch.
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Adanis Antetokounmpo
(@King_Adanis99) reported
from
Toronto, Ontario
@Rogers What is the point of being a customer if the Raptors game isn’t being shown in my region and the team is from my region????
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Omari
(@Omari1974) reported
from
Vaughan, Ontario
@Rogers Are we going to be compensated. I was without service from When I woke up at 5am till 7pm.
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cameron hoffman
(@CamoHof) reported
from
Toronto, Ontario
I still have NO cell service or data!! @Rogers @RogersHelps #rogersoutage #rogersdown When will this be fixed?!
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Mike J
(@clevercanuck) reported
from
Toronto, Ontario
@Rogers how long is this outage? Not helpful when one is seeking employment during a pandemic. I assume my bill will be comped this month? This is embarrassing
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Dave
(@iamdave79) reported
from
Toronto, Ontario
@CBCToronto How about the media report for what it actually is, it’s not intermittent service interruptions, it’s been down since 1am and @RogersHelps had said very little to let the millions of people know when they can expect this nationwide outage will be fixed.
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Jonas Fox
(@indicisivelibra) reported
from
Toronto, Ontario
@RogersHelps is anyone actually experiencing internet outage since yesterday? Or is it just me? Im so confuse...
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Fare evader
(@pantandshirtman) reported
from
Toronto, Ontario
The entire country hasn’t had service all day you retards @RogersHelps how is that even possible
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Rachel Sa
(@Rachel_Sa) reported
from
Toronto, Ontario
@RogersHelps Our wireless Internet is down and no amount of re-booting can get it up and running. Can I DM you our account # for assistance?
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Linda
(@honomore) reported
from
Toronto, Ontario
@ScottFoxonair $100 credit to each customer -on hold with Rogers - probably for 25 mins!!! Businesses should be compensated #911 #rogersoutage @Rogers
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𝚜 𝚝 𝚎 𝚙 𝚑 𝚊 𝚗 𝚒 𝚎
(@ssstephaaanieee) reported
from
Toronto, Ontario
@RogersHelps I've already wasted almost 6 hours of my life with you now. What can you do on twitter that they haven't been able to do on the phone? Someone was supposed to put in a special request to have a service rep come to our house today. Only to find out it wasn't submitted.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Tayeb
(@miketayeb) reported
@RogersHelps Who at Rogers do I contact for reimbursement for property damage caused by one of your door-to-door salespeople?
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Ch To Doji
(@cho_to_doji) reported
@RogersHelps Service disruptions yet again... No timeline offered by Rogers on restoration... Same as M arch and June... Can't even call it service as there isn't any
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Andrew
(@BpaAw) reported
Hey @Rogers why was I denied the option to speak with a manager regarding an issue with my account that an employee couldn't answer??
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ScottoftheBruce
(@SierraMikeEcho) reported
@RogersHelps absolutely horrible is the only way to describe your lack of data in my area AND the way your tech/retention people deal with it. Two dropped calls while on hold with retention personnel and NO ONE bothers to call back. Pitiful.
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Ch To Doji
(@cho_to_doji) reported
@RogersHelps My service is still down... No timeline on fixing it yet agisn
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SupTrading
(@Crypto_2656) reported
Bill credit of ~9$ from Rogers for July's outage is too big of an amount. Lost communication with closed ones, whole day of work impacted (WFH).Definitely this credit is the best compensation for all the inconvenience caused. @RogersHelps #rogersoutage #rogers #AndtheyGotAway
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GuyInPoliceStation
(@GuyInPoliceSta1) reported
@Rogers So the outage credits will be applied to bills dated on or after August 1st. However, BOTH my personal Rogers bill and my company's bill are dated July 31st - explain why they already received the credit for the outage on their July 31st bill, but I didn't on mine?
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John p
(@Johnp31052663) reported
@OBNmontreal @Rogers FAA first quebec born player to reach QF and he's playing at 2pm on a week day ?? That's a shame. You should be embarrassed to treat the fans like that.
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Jbean89
(@Jbean891) reported
@RogersHelps worst customer experience ever calling Rogers today. I will be contacting the better business bureau about this. Complete idiots working there would never ******* recommend Rogers to anyone. ******* useless #rogerssucks
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DC from GB
(@DC_709) reported
@BpaAw @Rogers That's bullshit. @Rogers bad look