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Rogers outages and service status in Richmond Hill, Ontario

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Full Outage Map
  • Rogers generated 16 outage signals in the last 24 hours around Richmond Hill, including 16 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 27, 10:30 AM EDT.
  • 64% Internet (64%)
  • 13% Wi-fi (13%)
  • 9% TV (9%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)
  • 3% E-mail (3%)

The latest reports from users having issues in Richmond Hill come from postal codes L4C .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond Hill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, North York, Scarborough, Concord, York, Richmond Hill, King, Markham, Vaughan, Thornhill, and Maple.

CityProblem TypeReport Time
Toronto Internet 5 hours ago
Toronto Internet 7 hours ago
Toronto Internet 8 hours ago
Toronto Internet 16 hours ago
Toronto Internet 16 hours ago
Toronto Internet 17 hours ago

Nearby cities with recent reports

Toronto

70 recent signals

5 hours ago
Scarborough

5 recent signals

2 days ago
North York

2 recent signals

2 days ago
York

2 recent signals

3 days ago
Concord

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • sometimeslola
    Jessica Edwards (@sometimeslola) reported from Toronto, Ontario

    Another day of no internet courtesy of @RogersHelps @RogersBiz. If you’re “doing work” or “updating the systems” why not text to inform your customers. Just terrible service. The worst.

  • _raystackz187
    Wolf of Bay Street (@_raystackz187) reported from Toronto, Ontario

    @RogersHelps worst customer service, I am never going with rogers ever again

  • AlyeshaRose
    Alyesha Rose (@AlyeshaRose) reported from Toronto, Ontario

    @RogersHelps Are services down in Brampton? My tv isn’t working and I have called several times

  • GwapogiTalaga
    Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario

    @johntory's press release says something along the lines of "thank you to Torontonians for trusting me as mayor"...spoiler alert, I never trusted him. I can't put my faith in a corporate lackey for a predatory company like @rogers. **** you, Tory.

  • MichaelVG19
    Michael Vera (@MichaelVG19) reported from Toronto, Ontario

    @RogersHelps down again in the downtown Toronto area?

  • REWoman
    ReWoman👠 (@REWoman) reported from Toronto, Ontario

    @AddoilNoccp @Rogers I won’t be a customer for long. Today was the icing on the cake.

  • ajpeebles
    Andrew Peebles (@ajpeebles) reported from Toronto, Ontario

    @RogersHelps I just hung up after being on hold for an hour and a half. Did you not have a call back service?

  • iamdieroiramor
    rr. (@iamdieroiramor) reported from Toronto, Ontario

    @RogersHelps are you guys prepared for customers? Why is my internet not working?

  • cdnwallguy
    M79 aka Manny79 (@cdnwallguy) reported from Vaughan, Ontario

    What is going on with @RogersHelps I’ve been on hold for over four hours waiting for tech to resolve my email issue. It’s bloody ridiculous.

  • MariamJKarim
    Mariam J. Karim (@MariamJKarim) reported from York, Ontario

    @Rogers waited for 1 hour to cancel my home internet and the person disconnected. Wth?

  • harryleor
    Harry Leor (@harryleor) reported from Vaughan, Ontario

    @MattiHaapoja @RogersBiz Rogers's internet is slow

  • TibursioHeals
    Tibursio (@TibursioHeals) reported from Toronto, Ontario

    @Rogers what kind of customer service is this? This just happened a while ago as I type this series of tweets here at Rogers 220 Yonge street inside Eaton Centre...

  • JeffersnDarrell
    Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported from Toronto, Ontario

    @RogersHelps Is there an outage in downtown Toronto?

  • Mikeaholic76
    Mike Shah (@Mikeaholic76) reported from Toronto, Ontario

    @Rogers @RogersHelps there's been no audio on the Bears vs Vikings game for the last 20 minutes on the NFL Sunday ticket channel. Please fix it!

  • corpuz_regina
    Regina Corpuz (@corpuz_regina) reported from Toronto, Ontario

    @RogersHelps North York - I have no internet+TV service for 20 hours now, will you help?

  • AshChaChaHeels
    Ash (@AshChaChaHeels) reported from Toronto, Ontario

    @CBCAlerts And what is @Rogers excuse today for another outage?

  • datachick
    Karen Lopez (@datachick) reported from Toronto, Ontario

    @Supermathie @wd5acr @Rogers I thought about it. I was able to unlink the account, but that account still is allowed to use my email address. And they are the email address provider and still don’t see this as anything they can fix for me.

  • axwong
    AlexW (@axwong) reported from Toronto, Ontario

    @RogersHelps Substandard service for a major ISP. We are switching to Bell.

  • E_R0z1E
    E_Rozie (@E_R0z1E) reported from Toronto, Ontario

    @RogersHelps Already spoke to Support, yet another outage for Toronto

  • pkchandora
    CHANDORA_pk (@pkchandora) reported from Toronto, Ontario

    @Rogers what's the mormal ETA to fix the WiFi issues. I have been following up since morning but the issue still stands unresolved. It's impacting my work deliverables very badly as I am working from home.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • milkmansomilky
    Jonas (@milkmansomilky) reported

    @MapleLeafs @Rogers ‘Prairie boy mentality’ god damn it theyre taking chase reid

  • aishiebabiee
    🪷 Aisha 🪷 (@aishiebabiee) reported

    @Rogers cannot be serious... how can the automated call system end the call because you're experiencing a high call volume and instruct me to call back later???????? Y'all need to hit me back asap, what type of service is this? If this isn't dealt with my EOD I'm out

  • Zenblime
    Sanka Jayasundera (@Zenblime) reported

    @RogersHelps Its on both. I tried doing on the phone and through online and I am not getting feedback on either. I shouldn't be in a situation where a phone with 100% charge dies before I can connect with rogers. My issue is I got a new watch but its not connecting to the plan.

  • buzz_because
    Dog Mom 🇨🇦☘️ (@buzz_because) reported

    @RogersHelps Nope. On hold for over 1 ½ hrs and I had to hang up because the battery on my phone was dying. Not ready to try it again. I just wanna know why my emails are so late incoming. I get emails that were sent to me at nine in the morning & I get them at 9 o’clock at night. NOT OK

  • TheMarkCompany
    The Mark Consulting & Marketing (@TheMarkCompany) reported

    @TeresaSpinelli @Rogers Terrible.

  • joelien
    Joelien Jose (@joelien) reported

    @RogersHelps Lost home internet and I feel this maybe a neighbourhood issue in the L5W 1H5 area

  • chirutweet
    Chiranjeevi Nagiredd (@chirutweet) reported

    @RogersHelps This was as part of the call with the customer care. When they reviewed my account they mentioned that it was wrongly done. Hence I reached out to the store multiple times. This was mentioned against the notes too. I can provide my account no and other details if you need.

  • s_hughes815
    s_hughes815 (@s_hughes815) reported

    @RogersHelps after your Cyberpolygon exercise participation service outage in 2022 (we know the truth), it is best for Canadians to have internet & phone through different carriers.

  • BlueAndWhiteGuy
    Stuart (@BlueAndWhiteGuy) reported

    @RogersHelps The issue is getting through and landing with the right person. The only time you guys are interested in putting an outbound call to a customer is when they leave. I got three of them last week after I left, one of them promised that I would not be getting a bill for anything.

  • aap53
    Andy Potter (@aap53) reported

    @RogersHelps Been there, done that. It’s easy to solve - reset the router several times a day which is of course unacceptable. Funny thing is that I never had an issue before Rogers took over Shaw.