Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Richmond Hill come from postal codes L4C.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 02/14/2026 14:10

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, North York, Thornhill, Vaughan, Richmond Hill, Scarborough, Markham, Maple, Stouffville, Woodbridge and Rexdale.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Wi-fi
CanadaToronto Total Blackout
CanadaToronto Wi-fi
CanadaNorth York Internet
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • 416Connection 416 Connection (@416Connection) reported from Toronto, Ontario

    @CRTCeng @Rogers @RogersMediaPR I would like to know how in 2022, Rogers is blatantly refusing to unlock older devices for non customers. In fact, if you call them, their managers refuse to speak to you and agents refuse to help you.

  • blackmantroy blackmantroy (@blackmantroy) reported from Toronto, Ontario

    @davesbarnett @Rogers @Sportsnet I'm having the same problem

  • ChicaD68 Cecilia Díaz H (@ChicaD68) reported from Toronto, Ontario

    @RogersHelps @PRBagga Here in Eglinton and Bayview the same issue….

  • j_santi221 ...santi_ (@j_santi221) reported from Toronto, Ontario

    @Rogers @RogersHelps Hi., everytime I’m making a phone call the voice sound muffled. Turned it off and on but having the same problem.

  • j_santi221 ...santi_ (@j_santi221) reported from Toronto, Ontario

    @Rogers @RogersHelps Hi, why I cannot makes outgoing calls outside Toronto? Everytime I dial a number outside Toronto it says call failed same with 1-800 number. What seems to be the problem

  • MotifConsulting Kamal Gautam (@MotifConsulting) reported from Toronto, Ontario

    . @Rogers has the absolute worst customer service of any company I’ve ever worked with. Not just any Canadian telecom company - any company. Ever. How are they still in business?

  • melafirman Mel Firman (@melafirman) reported from Toronto, Ontario

    @flobu1a @Sportsnet @RogersHelps Just terrible.

  • createdbyrcw Randall C Willis (@createdbyrcw) reported from Toronto, Ontario

    Dear @RogersHelps, My employment relies on an Internet connection that doesn't crap out several times a day. Please fix the issue I discussed with several of your reps yesterday! Thank you

  • DianeFisico Diane Fisico (@DianeFisico) reported from Toronto, Ontario

    @RogersHelps Terrible customer service! Was just accused of lying about a bill I received. Get your crap together!

  • TheDanLevy Dan Levy (@TheDanLevy) reported from Toronto, Ontario

    @The_IT_Nerd @Rogers That really, really sucks! Not that this is a solution for everyone and not that this ought to be necessary but the bright side is that with things like libraries and coffee shops open again it isn’t necessarily a total day ruiner (vs during the height of lockdowns)

  • alstillo Alessandro Stillo (@alstillo) reported from Vaughan, Ontario

    @RogersHelps / your techs are having difficulty w/ a network security feature offered via MyRogers app; Tech Support Permission.

  • PrimoB87 .Preemz. (@PrimoB87) reported from Toronto, Ontario

    So @RogersHelps you guys just hang up on ppl now after 15 mins? 3 calls, 3 hang ups while trying to resolve issue...multiple attempts since 10am...what a joke

  • MotifConsulting Kamal Gautam (@MotifConsulting) reported from Toronto, Ontario

    .@Rogers has the absolute worst customer service of any company I’ve ever worked with. Not just nay Canadian telecom company - any company. Ever. How are they still in business?

  • ChicaD68 Cecilia Díaz H (@ChicaD68) reported from Toronto, Ontario

    @RogersHelps we’ve been having wifi and tv problems since yesterday in Leaside area. Do you know why & what can we do about it?

  • LiteBlCollarWkr Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario

    @RogersHelps @ReaperOfBurgers I am curious as to how many service tickets I need to put in. This will be the 4th one. They refuse to actually come to the site and yet won't take my screenshots as proof of low speeds...."We found no problem" is the mantra.

  • scottleggatt scott.leggatt (@scottleggatt) reported from Toronto, Ontario

    @amdelgreco @Rogers @RogersHelps Same here. Just got off the phone with support. Wanted to send somebody in 2 days!! I work from home. This is their last chance.

  • NickWons Nick Wons (@NickWons) reported from Toronto, Ontario

    @DominousNolen @Rogers @RogersHelps Now I've been told it could take another 24 hours for service to be restored. Madness. I'm looking at changing providers this week, I can't deal with this.

  • bread_whole Whole Wheat Bread (@bread_whole) reported from Toronto, Ontario

    @RogersHelps so if I call rogers to order a new phone you guys are charging me a $50- but if I order it online there’s no charge? Terrible system in place here- you cant help people without taking more money?

  • realgklaw Garson Law (@realgklaw) reported from Toronto, Ontario

    @RogersHelps hello, just enquiring on service outage at 8 Farm Greenway in North York. Vic Park and York Mills area.

  • Bon_maie Bonnie M. (@Bon_maie) reported from Toronto, Ontario

    Is there a @RogersHelps outage in the m1w area?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • kunal006 Kunal Singh (@kunal006) reported

    @RogersHelps @Jim_Ottawa Same for us in Nepean (K2G). Internet has been down since the last hour or so.

  • Rogersiswashed Rogers Sucks Camel **** (@Rogersiswashed) reported

    @Rogers Your dumpster fire of a company should be lost in history. How about you shut down operations or give us actual wifi you degenerate imbecile *****

  • JL_Laurie Jennifer Laurie (she/they) (@JL_Laurie) reported

    Trying to deal w @Bell or @Rogers when you aren’t a customer is a nightmare. For almost a year we have been trying to get them to come and deal with the multiple lines that cross our yard but don’t service our house. In past, some have sagged low enough to touch.

  • vishistsingla Vishistsingla (@vishistsingla) reported

    @Rogers Worst internet and Customer Service i have ever experienced suggest everyone to switch to bell.

  • esalefernandez Ale (@esalefernandez) reported

    @RogersHelps My internet connection is not working, located in Ottawa. Can you help troubleshooting my connection? Thanks!

  • hitsme87 erin (@hitsme87) reported

    @Rogers you guys can self the worng phone number now if i wanna call my mom i have to call my dead dads phone. FIX THIS #rogers

  • Michael51271150 Michael (@Michael51271150) reported

    @RogersHelps The wires are also accessible (temporarily ) from behind the board. Tough to believe your company would not want to ensure they were all tied down securely before the back becomes inaccessible L

  • sylviabuchanan Sylvia Buchanan (@sylviabuchanan) reported

    @Rogers I have been trying to contact your technical team for 2 hours and I'm still waiting. Is this your idea of great customer service because it is certainly is not mine?

  • MellieLangie Melanie (@MellieLangie) reported

    @RogersHelps my internet has been down for the last 45 mins. Can we dm about it?

  • sylviabuchanan Sylvia Buchanan (@sylviabuchanan) reported

    @Rogers Have been trying to reach tech support. Instead got left on hold for hours then disconnected. Your customer service desperately needs an upgrade!