Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E, L4B and L4S.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 12/13/2025 11:45

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Markham, Toronto, North York, Scarborough, King, Richmond Hill, Rexdale, Stouffville, Vaughan, Woodbridge, North Park, Thornhill, Concord, York and Maple.

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City Problem Type Report Time
CanadaMarkham Internet
CanadaToronto Total Blackout
CanadaToronto Internet
CanadaNorth York Internet
CanadaToronto Internet
CanadaMarkham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • danieglover Danie Glover (@danieglover) reported from Toronto, Ontario

    @RogersHelps internet is down near liberty village. is there an outage?

  • AntiaHanoz Hanoz Antia (@AntiaHanoz) reported from Toronto, Ontario

    @Rogers The worst customer experience I ever had....!!!!! Tell me how can I connect with a DM

  • catfish8888 Fishercats in the outfield (@catfish8888) reported from Toronto, Ontario

    @RogersHelps I can't DM. I'm a Teksavvy customer using your outdoor cables.

  • RaessaFatima Icraessa (@RaessaFatima) reported from Markham, Ontario

    @Rogers Why is the internet not working in Markham. My internet was just fine until I noticed the Rogers Van outside. Why is Rogers fixing things during working hours, as many are working from home? And how long will it take?

  • catfish8888 Fishercats in the outfield (@catfish8888) reported from Toronto, Ontario

    @RogersHelps Status report please on 16+ hour outage in Sherbourne/Gerrard area, Toronto.

  • LeadinLP Leadin on Twitch 🇨🇦 (@LeadinLP) reported from Toronto, Ontario

    @AldrenDaKeer @Rogers @RogersHelps Only thing I can say is ask them to cut your bill in half. Point at your data stream and say I pay for and use both up and down stream - they can look at your bandwidth usage history. Packet loss is a problem. It’s impacting your business so it should impact theirs too.

  • RaessaFatima Icraessa (@RaessaFatima) reported from Markham, Ontario

    @Rogers Why is the internet not working on working hours in Markham. Really hard for those that are currently working from home.

  • ThatCanadianSOB ThatCanadianSOB (@ThatCanadianSOB) reported from Toronto, Ontario

    I cant wait for this contract to be over. Im so done with @rogerrwireless and no help ever From @RogersHelps the only thing rogers is good at Is taking your money. Man. They're so good at counting and taking payments. But ask them anything. HAHAHAHA GOOD LUCK. Next @Mintmobile

  • sjpompa sandra J pompa (@sjpompa) reported from Toronto, Ontario

    @Rogers Classic move in giving loyal customers the WORST service

  • RaessaFatima Icraessa (@RaessaFatima) reported from Markham, Ontario

    @RogersHelps Internet is not working in Markham, how long till we get our internet back? I see a Rogers Van outside.

  • riccipuri Karandeep Puri (@riccipuri) reported from Toronto, Ontario

    Happy Fraud Prevention Month @Rogers . There was a Fraud that occured on my phone in Sep 2020 and your teams are still trying to solve that. This has led to numerous call centre follow ups, inaccurate billing and more importantly nightmare of a customer experience. How can I help

  • yusuf_dawood Yusuf (@yusuf_dawood) reported from Vaughan, Ontario

    @RogersHelps is there an outage?

  • tvsmithee Ryan Smithee Goldhar (@tvsmithee) reported from Toronto, Ontario

    Why the hell are there forced ads on my recorded shows? Looking at you @rogers. Not on demand, recorded. Hope this means my bill is going down.

  • JumaKhamisSule6 Juma Khamis Suleiman (@JumaKhamisSule6) reported from Toronto, Ontario

    @Rogers @JumaKhamisSule6 Is this Rogers company they supporting fraud or just miss understanding with their customers, because the way they treat us is not right to customers. Let us have our account and set up the different for your kids.

  • MissyDeyo Missy Deyo (@MissyDeyo) reported from Toronto, Ontario

    @Electronic_JT @Rogers I'm down too and I'm a chatr customer! Hate that so many are experiencing this but I was worried something was wrong with my account!

  • rarc602 Raphael (@rarc602) reported from Toronto, Ontario

    @RogersHelps Internet is down in the M3M Postal code.

  • AntiaHanoz Hanoz Antia (@AntiaHanoz) reported from Toronto, Ontario

    @Rogers talking to Cr service Rep & req to speak to a supervisor&my call has been disconnected while I was on hold My issue is i was supposed to receive a Roger's $200 mastercard as promotion offer for my new Net plan which till date I haven't Now they say tht offer is not valid.

  • SebastianTerzo S T (@SebastianTerzo) reported from Markham, Ontario

    @Rogers SUCKS TERRIBLE! TERRIBLE CUSTOMER SERVICE

  • LeadinLP Leadin on Twitch 🇨🇦 (@LeadinLP) reported from Toronto, Ontario

    @AldrenDaKeer @Rogers @RogersHelps This is literally the same problem I had. No one pays attention to upload (including tech support) because people primarily only use download. I finally gave up and went team blue because it took team red 8 months to find a competent tech support person to figure it out.

  • tdelios Tom Delios (@tdelios) reported from Markham, Ontario

    @RogersHelps my ignite service for cable, internet and phone is down .. any idea when it will be up ?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • scottyrads rad (@scottyrads) reported

    @RogersHelps since switching to ignite my global app, sportsnet app, tsn app, etc say im not subscribed to watch the channels in their apps. I’ve called and support has no idea how to help. Please advise.

  • the_feev Mark LeFeuvere (@the_feev) reported

    So… someone cut a @Rogers fibre-optic cable near Brantford, ON affecting services across a wide area in Southern Ontario. Repair estimated Saturday morning… #Waterloo #outage @WR_Record

  • bdecopp Brandon (@bdecopp) reported

    Browsing the @RogersHelps Twitter, it looks like wide areas of S.Ontario are having intermittent outages. Would be nice if they’d publicly explain it (our ticket has been up for like 9 days with no resolution)

  • NevahMindJones Schmoodles (@NevahMindJones) reported

    @RogersHelps service outage for the 4th time in two weeks. What’s going on?

  • shageargia AY EM (FAn account , not real acc) (@shageargia) reported

    @RogersHelps I need help I have an error please help!! We can't detect a cable signal. Please check that your coax cables are tightly secured. If the cables are secured, and you're trying to activate your Gateway, try another cable outlet in your house.

  • willys709 Willys709 (@willys709) reported

    @BellAliant how do justify $270/mth for internet & tv? Don't even have a phone jack but have to pay for it bc it's in my package. Customers for >15 years & we get to pay more than brand new customers. @Rogers u will be getting a new customer soon. #noloyalty #noreward

  • empireWill William (@empireWill) reported

    @RogersHelps when you have an outage that seems like a good time to tweet or send me an email. I don't like wasting my time on hold to hear you have an known issue since yesterday. #NHLlive is the most inconsistent service I unfortunately pay for

  • Bon_maie Bonnie M. (@Bon_maie) reported from Toronto, Ontario

    Is there a @RogersHelps outage in the m1w area?

  • MzDaviis La Jefa (@MzDaviis) reported

    @Rogers I need help, I have a internet package with you guys and my promotion is over. I need another one please and thank you. I would appreciate it. So tell me what I need to do

  • realTon75653447 @realTony (@realTon75653447) reported

    @EdmontonOilers @Rogers Don’t underestimate me Conor Ive never be in skates before I dont know how to go slow