Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E, L4B and L4S.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 12/07/2025 03:00

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Markham, North Park, Thornhill, Vaughan, Richmond Hill, North York, Concord, Woodbridge, York, Maple, Stouffville and King City.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaScarborough Internet
CanadaToronto Internet
CanadaMarkham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • kiranjoyv Kiran Varughese (@kiranjoyv) reported from Vaughan, Ontario

    @YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers

  • jessikatzish Jess Club 7 (@jessikatzish) reported from Toronto, Ontario

    @Rogers has the worst customer service ever I am SO over it. thank you for absolutely nothing. this is the most disappointing and awful treatment.

  • TorontoVince Traveling & Tasting Vince (@TorontoVince) reported from Toronto, Ontario

    @RogersHelps We were told it was an outage that would end at 851pm. That time passed and we have no internet m. Arghhhhhhhhh

  • BrianPrashad Brian Prashad (@BrianPrashad) reported from Toronto, Ontario

    @RogersHelps That doesn't make sense. The same show on the same channel at the same time every day ie. the news sometimes has restart available sometimes doesn't. Can't be a content rights issue.

  • liom79 Cesar (@liom79) reported from Toronto, Ontario

    @RogersHelps the @ symbol is flashing in the Coda (1 Gb modem). WestonFinch Area... damn it.

  • JeremyLegat Jeremy Legat (@JeremyLegat) reported from Toronto, Ontario

    Stay away from @BellMediaPR —hidden charges and monthly service amount just jumped with no warning. Unhelpful, curt employee when trying to renew our service over the phone. Cancelling immediately and going back to @Rogers. This is ridiculous.

  • __LELLI 𝔙𝔞𝔫𝔦𝔩𝔩𝔞 ℑ𝔠𝔢 △⃒⃘ (@__LELLI) reported from Toronto, Ontario

    @miz_flow @Bell_Support @RogersHelps I actually didn’t get a reply and had to call in, tech coming on Wednesday. We’ve had shit service since Saturday

  • skingstone sheryl kingstone (@skingstone) reported from Vaughan, Ontario

    I’m ready to cancel all our services @RogersHelps I want answers as to why our internet drops throughout the day. I have a request into support. I’m watching my text for an answer. We’ve had a few too many street wide outages. It also drops intermittently.

  • beacherto Nenad Andrasic (@beacherto) reported from Toronto, Ontario

    @RogersHelps Still not fixed and no help from DM. C’mon fix this.

  • PrivacyCDN John Wunderlich (@PrivacyCDN) reported from Toronto, Ontario

    Yet another fail by @Rogers. Woke up to find workers digging a trench in the front to run a line to the neighbour. No notice, no consideration. Rogers: “We’re not happy until the customer’s not happy.” Mission accomplished.

  • skingstone sheryl kingstone (@skingstone) reported from Vaughan, Ontario

    @MDMGeek Yeah one would think. And @RogersHelps it’s down again. I ran an errand. Came back. Down down down.

  • liom79 Cesar (@liom79) reported from Toronto, Ontario

    @RogersHelps please, let ppl know about this issue. I have calling 3 times today to “Techs” in Rogers (even in Halifax, who had no clue). Still no “hi” (fee) speed Internet...

  • mackaytaggart Mackay Taggart (@mackaytaggart) reported from Toronto, Ontario

    This seems like an odd message to come from a police service, when @Rogers has tweeted no information about an outage themselves. Also, as a Rogers customer, I haven’t noticed any issue.

  • JeremyLegat Jeremy Legat (@JeremyLegat) reported from Toronto, Ontario

    Stay away from @BellMediaPR — hidden charges and monthly service amount just jumped with no warning. Unhelpful, curt employee when trying to renew our service over the phone. Cancelling immediately and going back to @Rogers. This is ridiculous.

  • ontteacher01 Paul O (@ontteacher01) reported from Markham, Ontario

    Not impressed with @RogersHelps today. Service in @cityofmarkham has been spotty for the whole day!!! #unsatisfiedcustomer

  • Joe_Mazzei Joe Mazzei (@Joe_Mazzei) reported from Toronto, Ontario

    @Rogers is internet down in North york

  • michaelaaerin michaela (@michaelaaerin) reported from Toronto, Ontario

    @RogersHelps cable and internet down in M5A

  • BrianPrashad Brian Prashad (@BrianPrashad) reported from Toronto, Ontario

    @MaryWetton @RogersHelps Oh believe me I know. If only Bell and Rogers could mash together the best parts of their tv/internet offerings it would be great. Never going to happen. So round and round we go

  • R7F1 RAF (@R7F1) reported from Toronto, Ontario

    No @rogers service in Scarborough all day

  • skingstone sheryl kingstone (@skingstone) reported from Vaughan, Ontario

    Hey @RogersHelps this is the second time in about 2 weeks that I had to report an outage. That’s not best practice pro-active customer service. Your IVR is also extremely poorly organized.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • JorgeAyalaIsaza Jorge Ayala-Isaza (@JorgeAyalaIsaza) reported

    @RogersHelps Internet outage in the M5A postal code area?

  • funia64 stephania Kostiuk (@funia64) reported

    @AboutRogers @Rogers My network is ****. Was online with tech support for, no lie, 3 solid days. Go to your store and bing! 4 bars! Talk about manipulating network speeds!!!

  • wetcoastguy Larry Taylor 🇨🇦🇺🇸 (@wetcoastguy) reported

    @AboutRogers @Rogers How about improving service in Gibsons and the rest of the Sunshine Coast? Currently have 1 bar on iPhone 11 Pro. LTE totally disappears in places like Sunnycrest Mall.

  • DianaCina Diana Cina (@DianaCina) reported

    @RogersHelps having trouble seeing RAI for 2 days, which we pay extra for. Can you please help?

  • GannonHeidi Heidi Gannon (@GannonHeidi) reported

    @RogersHelps I have a senior who has not had phine or internet service as your techs cannot figure it out. This is incredibly dangerous as she suffers from various medical conditions. I was unable to reach her all day yesterday. This needs to be fixed asap!!

  • MatthewWalthert Matthew Walthert (@MatthewWalthert) reported

    @RogersHelps Bought a phone from @Rogers. They sent it to wrong address. I spent an hour on the phone with them to fix it. They sent it to wrong address again. Now they're saying I have to spend another hour helping them sort out their (2nd) mistake. No thanks. Send me my phone!

  • jshels Jon Shels (@jshels) reported

    @RogersHelps Is there any idea of when the service will be restored?

  • llmurray88 Laura Murray (@llmurray88) reported

    @Rogers @RogersHelps 2 suggestions from new customer who may go elsewhere 4 provider after less than 2 mts...is there a way to set notifications in app for billing since email was not sent? An immediate updated invoice when you've had to make billing corrections for over charges

  • ArjunChopra_8 Arjun (@ArjunChopra_8) reported

    @RogersHelps I don't think y'all understand that it's your automated bots that create half the issue. An automated bot sent home a technician who doesn't know how to work on fiber modems..I had a manager from Rogers questioning his professionalism when I conferenced them.

  • BrianWallis4 Brian Wallis (@BrianWallis4) reported

    @AboutRogers @Rogers Rural in your plans. Sasktel has s good service in fusion until you need a repairman then you are on your own