Rogers Outage Report in Richmond Hill, York, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E, L4B and L4S.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 30: Problems at Rogers
Rogers is having issues since 09:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Richmond Hill, Woodbridge, Scarborough, York, North Park, Markham, North York, Maple, Thornhill, Vaughan, Stouffville, Concord, King City and Kleinburg Station.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Total Blackout | |
| Toronto |
TV | |
| Toronto |
Total Blackout | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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RAF
(@R7F1) reported
from
Toronto, Ontario
No @rogers service in Scarborough all day
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𝔙𝔞𝔫𝔦𝔩𝔩𝔞 ℑ𝔠𝔢 △⃒⃘
(@__LELLI) reported
from
Toronto, Ontario
@miz_flow @Bell_Support @RogersHelps I actually didn’t get a reply and had to call in, tech coming on Wednesday. We’ve had shit service since Saturday
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Jeremy Legat
(@JeremyLegat) reported
from
Toronto, Ontario
Stay away from @BellMediaPR —hidden charges and monthly service amount just jumped with no warning. Unhelpful, curt employee when trying to renew our service over the phone. Cancelling immediately and going back to @Rogers. This is ridiculous.
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sheryl kingstone
(@skingstone) reported
from
Vaughan, Ontario
I’m ready to cancel all our services @RogersHelps I want answers as to why our internet drops throughout the day. I have a request into support. I’m watching my text for an answer. We’ve had a few too many street wide outages. It also drops intermittently.
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Jeremy Legat
(@JeremyLegat) reported
from
Toronto, Ontario
Stay away from @BellMediaPR — hidden charges and monthly service amount just jumped with no warning. Unhelpful, curt employee when trying to renew our service over the phone. Cancelling immediately and going back to @Rogers. This is ridiculous.
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Traveling & Tasting Vince
(@TorontoVince) reported
from
Toronto, Ontario
@RogersHelps We were told it was an outage that would end at 851pm. That time passed and we have no internet m. Arghhhhhhhhh
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Paul O
(@ontteacher01) reported
from
Markham, Ontario
Not impressed with @RogersHelps today. Service in @cityofmarkham has been spotty for the whole day!!! #unsatisfiedcustomer
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sheryl kingstone
(@skingstone) reported
from
Vaughan, Ontario
Hey @RogersHelps this is the second time in about 2 weeks that I had to report an outage. That’s not best practice pro-active customer service. Your IVR is also extremely poorly organized.
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Cesar
(@liom79) reported
from
Toronto, Ontario
@RogersHelps please, let ppl know about this issue. I have calling 3 times today to “Techs” in Rogers (even in Halifax, who had no clue). Still no “hi” (fee) speed Internet...
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Wayne Rodrigues
(@WayneRodriguez) reported
from
Toronto, Ontario
Seriously regretting opting for a @Rogers internet service as it keeps getting disconnected. This is terrible #customerexperience especially since we work from home and pay ridiculous fees. Seriously considering changing my service in less than 15 days #rogers
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Cesar
(@liom79) reported
from
Toronto, Ontario
@RogersHelps the @ symbol is flashing in the Coda (1 Gb modem). WestonFinch Area... damn it.
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Kiran Varughese
(@kiranjoyv) reported
from
Vaughan, Ontario
@YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers
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sheryl kingstone
(@skingstone) reported
from
Vaughan, Ontario
@MDMGeek Yeah one would think. And @RogersHelps it’s down again. I ran an errand. Came back. Down down down.
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Susan
(@glamourgirlca) reported
from
Vaughan, Ontario
Whether you like @FadooBobcat or not, he was their “day 1” employee & it’s disturbing that @Rogers has no regard for their talent It also pisses me off that #BlueJaysCentral hires washed up, American, has-beens to plop beside poor beleaguered @SNETCampbell #HireCanadians
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Brian Prashad
(@BrianPrashad) reported
from
Toronto, Ontario
@RogersHelps That doesn't make sense. The same show on the same channel at the same time every day ie. the news sometimes has restart available sometimes doesn't. Can't be a content rights issue.
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Mackay Taggart
(@mackaytaggart) reported
from
Toronto, Ontario
This seems like an odd message to come from a police service, when @Rogers has tweeted no information about an outage themselves. Also, as a Rogers customer, I haven’t noticed any issue.
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sam glass
(@ChefSamGlass) reported
from
Vaughan, Ontario
@RogersHelps One problem had been solved. Working on the next one
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Nenad Andrasic
(@beacherto) reported
from
Toronto, Ontario
@RogersHelps Still not fixed and no help from DM. C’mon fix this.
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Brian Prashad
(@BrianPrashad) reported
from
Toronto, Ontario
@MaryWetton @RogersHelps Oh believe me I know. If only Bell and Rogers could mash together the best parts of their tv/internet offerings it would be great. Never going to happen. So round and round we go
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John Wunderlich
(@PrivacyCDN) reported
from
Toronto, Ontario
Yet another fail by @Rogers. Woke up to find workers digging a trench in the front to run a line to the neighbour. No notice, no consideration. Rogers: “We’re not happy until the customer’s not happy.” Mission accomplished.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Stashlyn
(@velvetelviss) reported
I can't even begin to understand how @Rogers customer service can be so horrific. As someone who was a customer for 10 years I'm appalled. Get it together and start caring about your clients.
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Amr Nour-Eldin
(@AmrHNourEldin) reported
@RogersHelps what is the ETA for resolving the internet outage in North York? It's been 12 hours already w/o internet. I work from home and can't not have internet.
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Trevor MacRae
(@tdmacrae) reported
@hughwburrill @Rogers Hard to get good help these days. Harder if @Rogers doesn't invest in any basic #CustomerService training. Not everyone come in with that skill set. #custserv #CX
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Sandra Cormier Turnsek
(@Chumplet) reported
I called @bell and @Rogers about a fallen branch potentially pulling down wires behind the vacant neighbour's property. Rogers was the only one that came to have a look. If they can convince the @TownofNewmarket to take care of the heavy branch, that would be cool.
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Taylor Russell
(@taylor__russell) reported
@Rogers maybe you should hire some more customer service agents, you’ve been busier than expected for the last 8 months no matter the time of day
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Katie Horton
(@gaymergirl96) reported
@RogersHelps Internet down in Cambridge?
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Jess Rosales
(@JessBalzamo) reported
@rogers has the worst internet and customer service. I pay over $100 per month for internet that never works. The most unreliable company. All the techs do the same thing and never provide a real solution. So pissed
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Yzabetta Sativa
(@YzabettaSativa) reported
As a person who has Complex PTSD and Complicated Bereavement Syndrome July is the 2nd worst month of the year for me. I reached out to @RogersHelps and Jennifer was more than compassionate to my situation and was more than just helpful. Thanks Jennifer, thanks @RogersHelps
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🏴dagnammit🇨🇦
(@Gordon09224838) reported
@MrVoiceboxVA @Rogers try dealing with there Mobility service if you ever do leave there ****** up service good luck because the change the rules to make it nearly impossible to leave **** ROGERS and there service
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Paul W Mahon
(@PaulWMahon1) reported
@RogersHelps Why not offer the formerly Canadian controlled now Chicom Bolshevik Bloomberg Business News Network as an on demand service the you offer many USA channels such as CNN ( ****** News Network) & CBC (Confused Butch Channel) under the heading ‘News & Learning’?