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Rogers outages and service status in Richmond Hill, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 49 outage signals in the last 24 hours around Richmond Hill, including 49 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 15, 7:37 PM EDT.
  • 63% Internet (63%)
  • 13% Wi-fi (13%)
  • 8% TV (8%)
  • 7% Total Blackout (7%)
  • 5% Phone (5%)
  • 4% E-mail (4%)

The latest reports from users having issues in Richmond Hill come from postal codes L4C .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 16: Problems at Rogers

Rogers is currently having issues. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Richmond Hill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, North York, Scarborough, Markham, Richmond Hill, York, Concord, King, Vaughan, Thornhill, Maple, and Woodbridge.

CityProblem TypeReport Time
Toronto Internet 12 hours ago
Toronto Internet 12 hours ago
Toronto Internet 14 hours ago
Toronto Total Blackout 16 hours ago
Toronto Internet 16 hours ago
Toronto Internet 17 hours ago

Nearby cities with recent reports

Toronto

109 recent signals

12 hours ago
North York

3 recent signals

18 hours ago
Scarborough

3 recent signals

18 hours ago
Markham

3 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • MaryAnnToronto
    Mary Ann Torres (@MaryAnnToronto) reported from Toronto, Ontario

    Hi @Rogers - your “loyalty” customer service is everything except loyalty or customer service. After +15 years and +$ 800 monthly you lost me. Switching to a company that prioritizes us, your customers #rogers @RogersHelps

  • heyref88
    AG (@heyref88) reported from Vaughan, Ontario

    @RogersHelps I’ve been on hold for over an hour waiting to speak to the customer retention area. In what world is this acceptable??

  • icandykriss
    Christina Hronis (@icandykriss) reported from Toronto, Ontario

    @VallartaZaki @Rogers @RogersHelps Same here I’ve been with no internet or tv since Tuesday cause there is no signal from my ignite box like wt!

  • sen127
    Modern Pundit (@sen127) reported from Toronto, Ontario

    If you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS

  • LoriMoran_1
    Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario

    @RogersHelps And it’s down again @Rogers @RogersHelps this is beyond a joke now

  • cdnwallguy
    M79 aka Manny79 (@cdnwallguy) reported from Vaughan, Ontario

    What is going on with @RogersHelps I’ve been on hold for over four hours waiting for tech to resolve my email issue. It’s bloody ridiculous.

  • johnv_eth
    johnv☀️ (@johnv_eth) reported from Toronto, Ontario

    @elonmusk @bizonfuteee Actually much better than my local tv/internet provider @Rogers Have missed most of the match due to terrible Ignite service and have been hanging here on my phone.

  • datachick
    Karen Lopez (@datachick) reported from Toronto, Ontario

    Yet again someone has let a third party link their account to my @Rogers login. Again. This time I’m going to insist on getting info how this happened.

  • KristenRidley
    Kristen Ridley (@KristenRidley) reported from Toronto, Ontario

    Ugh, @RogersHelps your service is the worst. None of my services working for going on 3 hours now. So much for those emails from your CEO about doing better.

  • LindyDeckert
    Lindy Deckert (@LindyDeckert) reported from Markham, Ontario

    @RogersHelps no streaming services tonite or last night. Help us out

  • JeffersnDarrell
    Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported from Toronto, Ontario

    @RogersHelps Is there an outage in downtown Toronto?

  • ajpeebles
    Andrew Peebles (@ajpeebles) reported from Toronto, Ontario

    @RogersHelps I just hung up after being on hold for an hour and a half. Did you not have a call back service?

  • AshChaChaHeels
    Ash (@AshChaChaHeels) reported from Toronto, Ontario

    @CBCAlerts And what is @Rogers excuse today for another outage?

  • LoriMoran_1
    Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario

    @Rogers @RogersHelps WiFi down again this morning .. this is the third time in other 2 weeks

  • _jemmstonee
    Jemmstonee (@_jemmstonee) reported from Toronto, Ontario

    My @rogers home internet been down since yesterday. Like how??? Then you ppl will have the gall to call and try to offer me “ promotions” to get more of my business

  • AntoninoLoMona1
    Alomo (@AntoninoLoMona1) reported from Vaughan, Ontario

    @RogersHelps got it back up for 2 mins but down again 😤 when will this BS stop!

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario

    @RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?

  • PerryS33
    Perry Schwartz (@PerryS33) reported from Vaughan, Ontario

    What is going on with @TSN_Sports live sports on @rogers ignite. Choppy. Blurry. Audio issues. Glitches. It’s been like this for weeks for Leafs and Raptors games. Help!!!

  • REWoman
    ReWoman👠 (@REWoman) reported from Toronto, Ontario

    @netflix_trader @Rogers Just a horrible experience … worst I can remember

  • SpaceSector001
    Space & Defense Sector (@SpaceSector001) reported from Purpleville, Ontario

    @Coffee4Life365 @Rogers @Bell Yeah. Telus are stupid that way. I use to work for Telus in BC. AST is the total solution even in airplanes. But dtarlink was lol he good for laptops and stuff in the air.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • tuputocreador
    telasalfonso (@tuputocreador) reported

    @Rogers your customer service is so confusing I've been on hold for more than 1 hour waiting for an agent to help me out, then I went to your website and the help chat says that you're talking with one person, but when they text you are three different names. How come?

  • CircularLogic89
    CircularLogic (@CircularLogic89) reported

    @laurenrjacobs @RogersHelps That's why you would need to port the number to the new service

  • napruneat
    💖✨Wendy✨💖 (@napruneat) reported

    @RogersHelps Hi, the picture was going the same as Todd's screenshot was as I was watching the Montreal game last night, hopefully it will be resolved by the Saturday night hockey game. I went on X to see if anyone else was having the same issues.

  • rosie744
    RLP🇨🇦 ☮️🌻🇺🇦 #istandwithdrs #istandwithnurses (@rosie744) reported

    @RogersHelps why cant i send pictures, gifs i can send some to pol not on rogers network but not to other rogers users.

  • leswilliams2
    Les Williams (@leswilliams2) reported

    @RogersHelps I’ve been here a month & had no problem until less than a week ago.

  • ass_sarcasm
    *** {agentic simple sarcasm} (@ass_sarcasm) reported

    Isn’t Hotspot part of the service that @rogers provides?

  • JosephF08608071
    FishiousFitness (@JosephF08608071) reported

    @BlueJays And @Rogers with another big **** you to their fans, gotta buy an absolutely useless @Apple membership to watch 4 games a month. What a ******* joke!!!!!

  • laurapott
    Laura (@laurapott) reported

    @RogersHelps @uncut_jurist Your outage page you keep linking is ALSO not working. Please stop directing people there and to customer service - both don’t work.

  • ahmadbabar
    Ahmad Babar احمد بابر (@ahmadbabar) reported

    @RogersHelps Mobile outage. Phone is on emergency numbers only. No data, no calls, no text

  • BillStarnaud
    Bill St. Arnaud (@BillStarnaud) reported

    @RogersHelps For the first year RF signal from C8689 was rock solid - 4 bars on various phones, Nokia last mile, etc. Now RF signal fluctuates about every 10 minutes. I have clear LOS to tower about 1 km away. Neighbours reporting the same problem