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Rogers outages and service status in Richmond Hill, Ontario

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Full Outage Map
  • Rogers generated 6 outage signals in the last 24 hours around Richmond Hill, including 6 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 6, 2:07 AM EDT.
  • 65% Internet (65%)
  • 15% Wi-fi (15%)
  • 9% Total Blackout (9%)
  • 7% TV (7%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

The latest reports from users having issues in Richmond Hill come from postal codes L4C .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond Hill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Markham, Vaughan, Richmond Hill, Scarborough, North York, and Concord.

CityProblem TypeReport Time
Toronto TV 3 hours ago
Toronto Internet 11 hours ago
Toronto Phone 14 hours ago
Toronto Total Blackout 15 hours ago
Toronto Wi-fi 16 hours ago
Toronto Internet 21 hours ago

Nearby cities with recent reports

Toronto

63 recent signals

3 hours ago
Markham

3 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • ajpeebles
    Andrew Peebles (@ajpeebles) reported from Toronto, Ontario

    @RogersHelps I just hung up after being on hold for an hour and a half. Did you not have a call back service?

  • datachick
    Karen Lopez (@datachick) reported from Toronto, Ontario

    Yet again someone has let a third party link their account to my @Rogers login. Again. This time I’m going to insist on getting info how this happened.

  • sullisjinri
    肥婆的树洞💭 (@sullisjinri) reported from Toronto, Ontario

    @RogersHelps hi fix your landline internet pLEASEEEEE girl’s trynna watch some horror movies

  • Dededacosta11
    Dededacosta (@Dededacosta11) reported from Toronto, Ontario

    @RogersHelps is there an issue with Ignite TV? I cannot watch City, CTV etc.

  • KristenRidley
    Kristen Ridley (@KristenRidley) reported from Toronto, Ontario

    Yet again no internet and @RogersHelps customer service chat was zero help. Now I have to go into my office to work and will be late. So not impressed.

  • pkchandora
    CHANDORA_pk (@pkchandora) reported from Toronto, Ontario

    @Rogers Yes I did. They stated it will take 24-48 hours. It's way too long to resolve a small issue like this. Would really appreciate if your technical support team expedite the request.

  • MariamJKarim
    Mariam J. Karim (@MariamJKarim) reported from York, Ontario

    @Rogers waited for 1 hour to cancel my home internet and the person disconnected. Wth?

  • REWoman
    ReWoman👠 (@REWoman) reported from Toronto, Ontario

    @netflix_trader @Rogers Just a horrible experience … worst I can remember

  • nikgore
    Nikki Gore 🇨🇦 (@nikgore) reported from Toronto, Ontario

    @RogersHelps was told this morning M4L was experiencing service interruptions and still no service or updates. What’s going on?????

  • GwapogiTalaga
    Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario

    @johntory's press release says something along the lines of "thank you to Torontonians for trusting me as mayor"...spoiler alert, I never trusted him. I can't put my faith in a corporate lackey for a predatory company like @rogers. **** you, Tory.

  • REWoman
    ReWoman👠 (@REWoman) reported from Toronto, Ontario

    @JohnSterne @Rogers What a terrible business motto but when there is hardly any competition they do whatever they want to people.

  • carrera_77
    Jason Sordi (@carrera_77) reported from Purpleville, Ontario

    @RogersHelps hi I have an old cable box on my property that’s falling over on to my fence.I thought its Bell’s but they confirmed it’s urs. I’ve called your customer support & keep getting bounced around. can you give me the # for the department that looks after this equipment?

  • AshChaChaHeels
    Ash (@AshChaChaHeels) reported from Toronto, Ontario

    @marilyn_tassone @Rogers You’re paying Rogers For negligent service!

  • axwong
    AlexW (@axwong) reported from Toronto, Ontario

    @RogersHelps Substandard service for a major ISP. We are switching to Bell.

  • TibursioHeals
    Tibursio (@TibursioHeals) reported from Toronto, Ontario

    @Rogers what kind of customer service is this? This just happened a while ago as I type this series of tweets here at Rogers 220 Yonge street inside Eaton Centre...

  • JowanJomon
    Jowan Manjooran Jomon (@JowanJomon) reported from Malvern, Ontario

    The internet has been down since yesterday evening here @RogersHelps

  • AshChaChaHeels
    Ash (@AshChaChaHeels) reported from Toronto, Ontario

    Another @Rogers outage! Can they get their 💩together? We sure as hell pay the most their services! #rogers #toronto #outage

  • REWoman
    ReWoman👠 (@REWoman) reported from Toronto, Ontario

    @_mcderpy @Rogers Honestly I just hung up. They are the worst ever ! Multiple people. I should send them a bill for my time. Garbage service

  • PerryS33
    Perry Schwartz (@PerryS33) reported from Vaughan, Ontario

    @TSN_Sports @RogersHelps why does the Leafs broadcast on TSN keep freezing up on Rogers Ignite? No other channel is an issue so it’s not a wifi or box reset issue.

  • REWoman
    ReWoman👠 (@REWoman) reported from Toronto, Ontario

    @JasonPrez686 @Rogers What a poor retention program. Shame on them

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • ItsReallyAmber
    ambam (@ItsReallyAmber) reported

    @Darth_Pingu @Rogers It all comes down to money. Its costs more to have everything canada based. Which means Mr. CEO and senior executives would get less money / bonuses and we cant have that now can we?

  • 1loriking
    Lori King (@1loriking) reported

    @realtintie4 @Rogers Ya, screwed either way. Likely just gut service keep hi speed wifi & some cable

  • Joseph2653
    Vivere sine timore (Live Fearlessly) (@Joseph2653) reported

    @RogersHelps Rogers Service Message: Your technician is nearby and scheduled to still arrive between 10:50AM-12PM.

  • rodnar77
    Rodrigo Naranjo (@rodnar77) reported

    @RogersHelps Yea.. I have already done that. New phone and I was asked to switch to physical sim card perhaps rogers should look at their network instead?

  • momluvsfood
    Heather F. (@momluvsfood) reported

    @RogersHelps @Rogers It’s now a game. 3 hours in the queue yesterday only to be cut off. This morning I called at 9am the time the lines start. I’m still waiting in the queue 2 hours later. What are your metrics, average call delay, first call resolution , cust Sat?

  • storytellrwendy
    So Mino (@storytellrwendy) reported

    @Rogers you are a horrible service. We’re trying to cancel our account and we’ve been on hold 3 hours, re-directed by 4 different reps, and have been told it’s not possible to cancel. You’re now stealing from us. Awful customer service. Awful company.

  • Cyaski
    Chandra Harris (@Cyaski) reported

    Rogers is such a scam! Can't get ahold of anyone, they just drop calls. They scammed me. 1 day after door to door came they signed me up, did a credit check without my consent. I refused the delivery, called them to cancel and now are sending another!!! STOP @RogersHelps @Rogers

  • thatgrrl
    Laura Brown 🍁 (@thatgrrl) reported

    @Darth_Pingu @Rogers I worked in call centres in Canada. Most of the clients were US businesses looking for Canadian customer service people because we were nicer, more patient than those in the US. I bet they still do that.

  • lamphieryeg
    Gary Lamphier (@lamphieryeg) reported

    @RogersHelps @Rogers Paging Eric, paging Eric. I gave you my email address so you can connect directly with the customer in question (i.e., my sister). Waiting for a reply, Eric ..... no, I won't go away until I hear from you. 🙄

  • CanBull1984
    CanBull (@CanBull1984) reported

    @lamphieryeg @RogersHelps @Rogers Rogers doesn’t help.