Rogers outages and service status in Richmond Hill, Ontario

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond Hill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Markham, North York, York, King, Vaughan, Richmond Hill, Scarborough, and Concord.

City	Problem Type	Report Time
Toronto	Wi-fi	2 hours ago
Toronto	Internet	3 hours ago
Toronto	Total Blackout	4 hours ago
Toronto	Total Blackout	7 hours ago
Toronto	Wi-fi	8 hours ago
Toronto	Wi-fi	12 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

• 
  Jessica Edwards (@sometimeslola) reported 3 minutes ago from Toronto, Ontario

  Another day of no internet courtesy of @RogersHelps @RogersBiz. If you’re “doing work” or “updating the systems” why not text to inform your customers. Just terrible service. The worst.

• 
  Ash (@AshChaChaHeels) reported 6 minutes ago from Toronto, Ontario

  @CBCAlerts And what is @Rogers excuse today for another outage?

• 
  roland kirschner (@R_Kirschner_LTL) reported 16 minutes ago from Toronto, Ontario

  @Rogers every time i hear about the world's favorite sports book I want to puke. Please lose that ****.

• 
  AG (@heyref88) reported 20 minutes ago from Vaughan, Ontario

  @RogersHelps I’ve been on hold for over an hour waiting to speak to the customer retention area. In what world is this acceptable??

• 
  Phil w. Tequila (@LiteBlCollarWkr) reported 20 minutes ago from Markham, Ontario

  @RogersHelps 24 hour support-just not 24 hours in a row......

• 
  Karen Lopez (@datachick) reported 22 minutes ago from Toronto, Ontario

  Yet again someone has let a third party link their account to my @Rogers login. Again. This time I’m going to insist on getting info how this happened.

• 
  CHANDORA_pk (@pkchandora) reported 25 minutes ago from Toronto, Ontario

  @Rogers Yes I did. They stated it will take 24-48 hours. It's way too long to resolve a small issue like this. Would really appreciate if your technical support team expedite the request.

• 
  Lorraine Marie Moran (@LoriMoran_1) reported 27 minutes ago from Toronto, Ontario

  @RogersHelps Down AGAIN! What is going on??? What are we paying for

• 
  T. Longue (@tickylongue) reported 28 minutes ago from Toronto, Ontario

  @cbcmarketplace you should investigate @Rogers. They’re falsely advertising 1.5 Gbps and when customers upgrade, they have no internet because of “provisioning” issues with no estimate for fix.

• 
  Adam Scott (@AdamScottEnv) reported 29 minutes ago from Toronto, Ontario

  internet is still down after four days. @RogersHelps cable network is ‘degraded’ in my area apparently, but the company refuses to help or provide information. My ISP @TekSavvyBuzz gets no information from them at all. Unacceptable service quality. #oligopoly @CRTCeng

• 
  Phil w. Tequila (@LiteBlCollarWkr) reported 30 minutes ago from Markham, Ontario

  @RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?

• 
  Kristen Ridley (@KristenRidley) reported 35 minutes ago from Toronto, Ontario

  Ugh, @RogersHelps your service is the worst. None of my services working for going on 3 hours now. So much for those emails from your CEO about doing better.

• 
  Nikki Gore 🇨🇦 (@nikgore) reported 36 minutes ago from Toronto, Ontario

  @RogersHelps was told this morning M4L was experiencing service interruptions and still no service or updates. What’s going on?????

• 
  Lorraine Marie Moran (@LoriMoran_1) reported 42 minutes ago from Toronto, Ontario

  @RogersHelps And it’s down again @Rogers @RogersHelps this is beyond a joke now

• 
  Jemmstonee (@_jemmstonee) reported 51 minutes ago from Toronto, Ontario

  My @rogers home internet been down since yesterday. Like how??? Then you ppl will have the gall to call and try to offer me “ promotions” to get more of my business

• 
  johnv☀️ (@johnv_eth) reported 54 minutes ago from Toronto, Ontario

  @elonmusk @bizonfuteee Actually much better than my local tv/internet provider @Rogers Have missed most of the match due to terrible Ignite service and have been hanging here on my phone.

• 
  Mark Orlan (@MarkOrlan) reported 57 minutes ago from Toronto, Ontario

  @RogersHelps We already confirmed the cable outage in our area after calling your 1-800 number. Guess we just have to be patient. But patience only lasts so long.

• 
  مجسمه ای به نام «من» (@Mahsavhb) reported 57 minutes ago from Toronto, Ontario

  @Rogers @SamirDiaries Free call free sms to help Iranian who lives in Canada to stay connected to their family in Iran until October 17

• 
  Carlos Calderon (@calderonc9) reported 1 hour ago from Toronto, Ontario

  @Rogers My internet hasn’t been working well lately. You don’t have internet right now!! Are you guys having issues?? #internetdown

• 
  ReWoman👠 (@REWoman) reported 1 hour ago from Toronto, Ontario

  @_mcderpy @Rogers Honestly I just hung up. They are the worst ever ! Multiple people. I should send them a bill for my time. Garbage service

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karen (@karren_n) reported 4 minutes ago

  Is there an issue in Calgary right now? Internet & cable went out. Internet came back, but cable is still offline. I'm in Willow Park. @RogersHelps

• 
  Bryan H (@bryhelix) reported 6 minutes ago

  @Rogers my phone was stolen this evening (732 PT). Your virtual assistant Ana is lovely but appears to have been imbibing in some sort of AI Apertif and isnt getting help how I need it. Current situaion: I literally cant talk to you on the phone but have many client calls still

• 
  GoodMorning 💋♥️✨❌⭕️💫👠 (@LJW61) reported 8 minutes ago

  @RogersHelps I requested Shaw come to my home on Sunday, August 16. You guys never showed up, you owe me a $75 credit. Shaw did finally come to my home on Saturday August 22 and did the work they needed to do. Two days later the box Rogers just worked on is ripped open wires are missing.

• 
  Harrichr (@harrichr) reported 9 minutes ago

  @RogersHelps It doesn't matter what the issue is. It's an embarrassment that you would EVER have a customer or potential customer wait on hold longer than 10 minutes. That is a corporate choice.

• 
  E.C.Yoho-Author (@ECYoho) reported 9 minutes ago

  @NicoletteFuller @Rogers My mom had Telus for a bit had the same sort of issue. Think she went to telus and talked to them about going to the US go visit me, i will ask her and let you know. Her bill wasn't much if anything due to wifi everywhere

• 
  Ronnie Turner (@TookARonTurn) reported 10 minutes ago

  @treverleblond @RealDonBradshaw @Rogers Isn’t it wild? Terrible takes and constant negativity. You know how the adage, “It’s like a car crash — it’s awful, but you can’t look away.” That’s how I feel with bozo here. I couldn’t imagine having to have a dinner or spend some time in-person with him.

• 
  _.damien5 (@damienvermande5) reported 11 minutes ago

  @RogersHelps can someone please address these issues? I need wifi asap and I’ve had an outage since this morning with no help at all?

• 
  big_fan2019 (@big_fan2019) reported 12 minutes ago

  @RogersHelps my cell service sucks at the football stadium in Edmonton why is that I can’t even us my iPhone

• 
  Vicky Baum (@vickyrobinbaum) reported 15 minutes ago

  @Rogers-My Mom is upset as she waited 37 minutes to find out what channel the ladies US Open tennis is on. Nobody answered. This is entertainment for her. We had a Rogers outage for a full day last week-Internet, cable, phone; the guide button hasn't worked since. Pls help.

• 
  Jasmine Jeane Hawley 🇨🇦 (@jasminejhawley) reported 19 minutes ago

  For a "communications" company you are very bad at communications.I need to have my services moved to a new address.I have called 12 times this week and can't get through.I can't contact anyone through the web site and when I called the closest store he was very rude. @Rogers