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Rogers outages and service status in Richmond Hill, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 5 outage signals in the last 24 hours around Richmond Hill, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jul 7, 9:19 AM EDT.
  • 62% Internet (62%)
  • 15% Wi-fi (15%)
  • 7% TV (7%)
  • 7% Phone (7%)
  • 6% E-mail (6%)
  • 3% Total Blackout (3%)

The latest reports from users having issues in Richmond Hill come from postal codes L4C , L4B and L4E .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 7: Problems at Rogers

Rogers is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Richmond Hill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, North York, Scarborough, Markham, Concord, Richmond Hill, York, and King.

CityProblem TypeReport Time
Toronto Internet 7 hours ago
Toronto Internet 7 hours ago
Toronto Internet 19 hours ago
Toronto TV 20 hours ago
Toronto Internet 21 hours ago
Toronto TV 1 day ago

Nearby cities with recent reports

Toronto

127 recent signals

7 hours ago
Scarborough

3 recent signals

4 days ago
Markham

3 recent signals

4 days ago
North York

1 recent signals

3 days ago
Concord

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • RikGarc
    Ricky Garcia🇸🇻🇨🇦 (@RikGarc) reported from Toronto, Ontario

    @Rogers Rogers having cell service problems ageing?

  • thisisgeoffowen
    Geoff Owen (@thisisgeoffowen) reported from Richmond Hill, Ontario

    @Rogers @RogersHelps Getting really tired of my internet going up and down constantly. Apparently so is everyone else on here. When can we expect a stable connection? #rogersoutage #rogersdown

  • AlphaRomeo92
    Universnanth (@AlphaRomeo92) reported from Vaughan, Ontario

    My phone is finally up and running… took 3 days! 🙏🏾 for nothing @Rogers! Still finding a cheaper plan so holla at your boy major/minor service providers. You can convince me to join with a free iPhone 14 pro Max when it comes out.

  • tickylongue
    T. Longue (@tickylongue) reported from Toronto, Ontario

    @cbcmarketplace you should investigate @Rogers. They’re falsely advertising 1.5 Gbps and when customers upgrade, they have no internet because of “provisioning” issues with no estimate for fix.

  • _raystackz187
    Wolf of Bay Street (@_raystackz187) reported from Toronto, Ontario

    @RogersHelps worst customer service, I am never going with rogers ever again

  • JonGauthier
    Jon Gauthier.eth (@JonGauthier) reported from Toronto, Ontario

    Hey @rogers @RogersHelps i can’t login to my email & your lost password function is broken i need access to that email

  • jodyberkes
    JodyBerkes (@jodyberkes) reported from Toronto, Ontario

    @RogersHelps I am in north york Bathurst and sheppard my internet is down.

  • Comradnan
    Adnanas 🐻 (@Comradnan) reported from Toronto, Ontario

    Canadian telecoms is great because: @RogersHelps forces me to change digital cable for their ignite cable. Then they end up charging me for both services. Then I have to call and be on hold for 19 minutes and counting for the privilege of only being charged for 1 service.

  • TibursioHeals
    Tibursio (@TibursioHeals) reported from Toronto, Ontario

    @Rogers what kind of customer service is this? This just happened a while ago as I type this series of tweets here at Rogers 220 Yonge street inside Eaton Centre...

  • anthonychien
    Anthony Chien (@anthonychien) reported from Markham, Ontario

    @REWoman @One_Percent1 @Rogers Left #Rogers after their big internet outage last year. I am getting much better and more reliable internet service at Bell. The only regret is I should have done it sooner.

  • nikgore
    Nikki Gore 🇨🇦 (@nikgore) reported from Toronto, Ontario

    @RogersHelps was told this morning M4L was experiencing service interruptions and still no service or updates. What’s going on?????

  • TravelJasonsWay
    Travel Jason’s Way (@TravelJasonsWay) reported from Vaughan, Ontario

    @Rogers why is service down again?????

  • LoriMoran_1
    Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario

    @Rogers @RogersHelps WiFi down again this morning .. this is the third time in other 2 weeks

  • datachick
    Karen Lopez (@datachick) reported from Toronto, Ontario

    @wd5acr @Rogers The other person used a different name than mine when she set up the account. So it’s just the email address issue.

  • corpuz_regina
    Regina Corpuz (@corpuz_regina) reported from Toronto, Ontario

    @RogersHelps North York - I have no internet+TV service for 20 hours now, will you help?

  • Dani_official13
    Dani (@Dani_official13) reported from Toronto, Ontario

    @RogersHelps I have been on hold waiting to talk to someone for over an hour and live chat is also telling me I need to wait. GET IT TOGETHER or I WILL cancel my service

  • JowanJomon
    Jowan Manjooran Jomon (@JowanJomon) reported from Malvern, Ontario

    Wifi down here @RogersHelps

  • JonLeeOSC
    Jon Lee (@JonLeeOSC) reported from Toronto, Ontario

    @RogersHelps is there an outage in the Rouge Hill area?

  • icandykriss
    Christina Hronis (@icandykriss) reported from Toronto, Ontario

    Unacceptable Rogers. No ignite internet, tv or home phone @Rogers since Wednesday this week. Everyday I call and you say it will be fixed by 4pm. Fix it already I WFH. My entire street is affected! #rogersoutage #rogers #Toronto

  • sometimeslola
    Jessica Edwards (@sometimeslola) reported from Toronto, Ontario

    Another day of no internet courtesy of @RogersHelps @RogersBiz. If you’re “doing work” or “updating the systems” why not text to inform your customers. Just terrible service. The worst.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • cknnr17
    Connor (paid my dues) 🇨🇱 (@cknnr17) reported

    ******* fuming that they’re shutting down Sportsnet 650 What a ******* joke. Be better @Rogers

  • MellieLangie
    Melanie (@MellieLangie) reported

    @RogersHelps Hi again, I tried calling the customer service line just now and was once again told the customer service team was too busy, I should try again later then promptly disconnected. I’ve called 3 different days at different times. I’m genuinely curious if anyone is working there

  • uw_rekening
    norm de guerre (@uw_rekening) reported

    never spending a dime on anything @Rogers what a garbage action today

  • Sonicsnafu2022
    Sonic Snafu 🇨🇦 🎶 (@Sonicsnafu2022) reported

    @RogersHelps Whats going on with your network and why cant I see anything in your website?

  • tatituzzi
    tatiana🏒 (@tatituzzi) reported

    Cancelling @Sportsnet immediately **** you @Rogers. Everyone on that station deserved so much better.

  • alex__bowen
    alexbowen (@alex__bowen) reported

    What the actual ****, where is @Sportsnet650 ??? @Rogers @Sportsnet

  • stevepastro
    pastro (@stevepastro) reported

    @Rogers @Sportsnet I've cancelled my Sportsnet+ subscription. Shame on you for closing Vancouver's only sports radio station, and in such an awful fashion. You will be missed, @Sportsnet650. Best of luck to all those affected.

  • alexpalen1
    USSupreme Court:“Hate speech is protected”🇺🇦🇨🇦 (@alexpalen1) reported

    @Rogers Hey Rogers, you put incorrect roaming charge on my account when in fact I am not traveling to U.S. - I CALLED THREE TIMES NOW - every time your agent authenticate me and instead of correcting the bill - DROP THE CALL?! WTF is going on?!

  • alexpalen1
    USSupreme Court:“Hate speech is protected”🇺🇦🇨🇦 (@alexpalen1) reported

    @RogersHelps My roaming is always off My home is across the border, so when the weather bad you somehow switch me to US… In 14 years no one was able to change that… And no, roaming charges can not be removed online… I sm on hold again, now for 15 minutes…

  • KtownKemp
    Byron Kemp (@KtownKemp) reported

    @Rogers HORRIBLE customer service, been online waiting for help for over 80 minutes SO FAR! DO BETTER, or I will find a carrier that can!