Rogers Outage Report in Richmond Hill, York, Ontario
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The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4S and L4E.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (56%)
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TV (19%)
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Wi-fi (10%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (3%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Rogers outage reports came from the following cities: Thornhill, Toronto, North York, Woodbridge, Markham, Richmond Hill, Scarborough, North Park, Stouffville, Vaughan, King City, York, Maple, Concord and East York.
| City | Problem Type | Report Time |
|---|---|---|
 Thornhill |
Internet | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Wi-fi | |
| Toronto |
Internet | |
| Toronto |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Olive
(@Lulu_Olive_) reported
from
Toronto, Ontario
@RogersHelps not exactly the way I planned starting my work day. My internet is down. Are there service interruptions in the keele and Lawrence area?
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🤔
(@420investing) reported
from
Toronto, Ontario
About to go off on Rogers customer retention. So sick of these trash services @rogers provides. Factory resetting my internet once a week? No call back option in the year 2020? Instead I gotta wait on hold for 15-20 minutes? **** out of here.
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Maniac
(@theudm) reported
from
Toronto, Ontario
@vandergeest @teesang @RogersHelps Is it me or it’s down again?
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𝒥𝑜𝒽𝓃 𝒟𝒶𝓇𝓎𝓁
(@jhndryl) reported
from
Toronto, Ontario
@RogersHelps Pls check your dm. It’s still not fixed. And I might ask you to please put it back to 150MBPS since your service will not be able to provide me 1GB internet speed.
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Erika da Vinky
(@echo_works) reported
from
Toronto, Ontario
@RogersHelps Ofc 15 mins after I sent this tweet service was restored. Thanks for the response.
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ambitnpldn
(@ambitnpldn) reported
from
Toronto, Ontario
.@RogersHelps your ignite wifi is out. I have reported the slow connectivity 2 days ago and it's yet to resolve. And now I am out of internet suddenly.
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M
(@michaelaaerin) reported
from
Toronto, Ontario
@Rogers needs to help their staff understand customer concerns. 1.5 hours on the phone and NOTHING
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Alexander Schnurr
(@hanz8669) reported
from
Toronto, Ontario
@RogersHelps first you do network maintenance on my friends ignite network so he had to come over to my house to get school work done and today it’s me no tv or home phone or internet. It’s spotty in Scarborough/Pickering border. People are trying to work like my mom rn.
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byzbets
(@byzbets) reported
from
Toronto, Ontario
@RogersHelps Why did our internet just go down? I can’t find info about an outage on your site using my phone. Mid-town Toronto.
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HLW
(@wilsonhl) reported
from
Toronto, Ontario
@RogersHelps is there a known issue at Woodbine & Gerrard - we’ve lost our Internet connection. Thx
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Valerie
(@hal_vowes) reported
from
Toronto, Ontario
If you ever consider @Rogers ignite, do your research. Cause when it’s down you have nothing - no tv, no internet, no phone. And after more than a week & multiple service techs showing up - still not working. Worst service EVER.
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M Kanner
(@mkann85) reported
from
Vaughan, Ontario
@Rogers ur ignite is the crapiest service. I have had to spend hours online and phone and it still won't work. Live chat drops out!! Wtf!!
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Valerie
(@hal_vowes) reported
from
Toronto, Ontario
Feel like in a developing country you’d get better service than if you lived in Toronto and had @rogers Ignite. #day8 lots of visits but nobody capable of fixing! Let’s open lots of tickets though $$$!!
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Julie
(@sugarbabez) reported
from
Toronto, Ontario
@RogersHelps your online chat is a complete joke! getting to live agent is ridiculous! when u have 2 probs, the agent transfers u to 1 dept &they see ignite, immediately x’fer u without asking why I reached tech support!! U can talk to Andrew! Horrible service and still not fixed
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Valerie
(@hal_vowes) reported
from
Toronto, Ontario
@Rogers not thankful this thanksgiving that I’m your customer. Absolutely zero service at our house and Rep says tomorrow for an appointment? Not acceptable.
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Maniac
(@theudm) reported
from
Toronto, Ontario
@vandergeest @teesang @RogersHelps It’s almost 4 hours of outage now. Bell will get a few new customers, I guess.
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Lucy Sytnyk
(@lucysytnyk) reported
from
Toronto, Ontario
@Rogers what is the issue with Rogers in the Bayview/401 area?
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Mel Barsky
(@melbarsky) reported
from
Vaughan, Ontario
@RogersHelps my friend pays $65 for Ignite500. When I called same day - I was offered $109. I have been a customer for >25 yrs and have multiple services. My friend 2 yrs & only internet. On the phone for 3 hrs with Rogers today and you hung up on me & didn’t call back. Pls call
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Erika da Vinky
(@echo_works) reported
from
Toronto, Ontario
@Rogers it has been 3 hours since my internet went down completely and I spoke to your associate. As someone who works 9h a day from home this is completely unacceptable. At least give people why rely on you to make a living some damn updates on how long this is going to take.
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Ro 🐕
(@Ro_Ro_77) reported
from
Toronto, Ontario
@Rogers I’m really disappointed in the offer you have me for ignite of$185 a month the field agent is offering same package for $115 a month door to door to new customers. Well guess what I’m a new customer to @bell and they’re giving me an amazing offer. #rogers #bell
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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clara
(@709clara) reported
@CBCAlerts “Canada-Wide” JOKE! They only offer service to only a small portion of Newfoundland and Labrador. @rogers is not a viable option for wireless if you want to use your cell phone off the Avalon peninsula.
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Natasha Lim
(@WeiTengTasha) reported
@RogersHelps I tried to text my Mum to tell her that I loved her. I tried to call my Aunt to thank her for dropping off food. How has this "intermittent" (no calls or texts since 10AM) outage impacted you "some" people? Tell #rogersdown what this cost you, betting this cost some vaccines 😞
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tif wylie
(@tifwylie) reported
@Steffs09 @KobesGenetics @Rogers Our whole company is on Rogers and had no service. 80 plus stores and no way for them to reach us other than email.
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Josefina Ríos
(@jositariosv) reported
@Rogers , today you made me miss @MovistarPeru for the very first time in my life. Phone service outage in all Canada just for a software update? What’s your RTO? I’m very intrigued, Rogers...
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ᴇᴀʜ 🐹 • 탬니의 𝙽.𝙶.𝙳.𝙰.
(@xingshiyue) reported
Refund us that whole day of service outage. Damn @Rogers with the amount that you charge us, you should damn be invincible 🙄🙄🙄
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Heather Bolt
(@Mamabolt1) reported
@RogersHelps Still no service
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57chev
(@1957chevie) reported
@RogersHelps Have a listing for a Motor-home for sale, potentially loosing thousands of dollars as cannot get a hold of us! A necessary service, what if someone has to call 911?
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Sandy R. Stuckless
(@SandyRStuckless) reported
So, @RogersHelps, I expect to see a credit on my account for this full day outage for all three numbers on my account. I shouldn't have to pay for your screw-up.
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Primetime
(@Dion_Primetime7) reported
Doug Ford probably told @Rogers to shut the network down because he thinks it will help lower covid cases too 🙄
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Mat Ste-Marie
(@TheClubtrotter) reported
@FrontRowBrad @komgryphkru @RogersHelps It’s also normal to g a credit for a service interruption.