Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E, L4B and L4S.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 12/16/2025 06:15

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, North York, Vaughan, Markham, Woodbridge, Richmond Hill, Scarborough, Downsview, Stouffville, North Park, King, Rexdale, Thornhill, Concord and York.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto Internet
CanadaNorth York Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @RogersHelps I do not have family sharing plan Never subscribed to such plans always had issues with my e-mail and my password Had some kind of unknown files and some kind of users Safari would never connect to my network

  • michaelnugent Pumpkin Spice Mike 🎃 (@michaelnugent) reported from Toronto, Ontario

    @RogersHelps The conference line was only at that number and area code, so I didn't have another one to use. Our rescheduled meeting will use an alternative number, but this shouldn't have been an issue in the first place, especially since this was an important work conference call.

  • joe_lafortune Joe LaFortune (@joe_lafortune) reported from Toronto, Ontario

    @RogersHelps Yes, and very frequently, every few seconds, like the signal is coming from Jupiter or something

  • SamySalti Salti (@SamySalti) reported from Markham, Ontario

    Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.

  • joe_lafortune Joe LaFortune (@joe_lafortune) reported from Toronto, Ontario

    @RogersHelps Haven’t had the time to troubleshoot with you but CP24, Discovery, Comedy all have static lines every 20-40 seconds that interrupt video and audio transmission. Makes impossible to watch. Not my NextBox. I have two different boxes and is occurring on both in separate rooms

  • Nahyan Nahyan Chowdhury (@Nahyan) reported from Toronto, Ontario

    The most BS internet, #Rogers, has been out for almost a whole day. On a day my son’s home sick and I’m “working from home”, no internet or TV. Better fix this shit asap @RogersHelps

  • mukafurlan Sam Furlan (@mukafurlan) reported from Toronto, Ontario

    Damn @RogersHelps Sunday evening and my wifi doesn’t work at all :( - postal code M6N2Z5

  • brukneck Brukneck aka Don (@brukneck) reported from Toronto, Ontario

    @RogersHelps 25 brownspring Rd. I'm sure you can see the history. Everything is connected and "working" to the modem but clearly outside connection is down. 4162923458 is home number

  • marksteven69 MarkSteven♏️♋️👨‍🚀🌞🌈💐🦋🌻🇨🇦🧞‍♂️🥂🦸🏻‍♂️ (@marksteven69) reported from Toronto, Ontario

    Hey @RogersHelps u have had s day now to clear up this digital garbage with the service & yet u still haven’t .funny how these things take so much time yet u r late will a bill & wow u can get those warning texts out pretty fast ..I’m not impressed 😡fix it now & yes I have DM u

  • AndrewFstewart Andrew F Stewart (@AndrewFstewart) reported from Toronto, Ontario

    I have been using a @rogers unlimited plan for a few weeks now. I he speed it drops you down to after your “premium time” is unusable. It really is just a regular plan. Disappointing.

  • yulegill yulegill (@yulegill) reported from Toronto, Ontario

    @RogersHelps We are having issues with ignite it seems to be very choppy on some channels like animal planet and sports network

  • SaadAyub Saad Ayub (@SaadAyub) reported from Toronto, Ontario

    @RogersHelps it’s Monday, why do you have to add an outage on top of that 😡😡. M5V area plz fix it!

  • Joe_Mazzei Joe Mazzei (@Joe_Mazzei) reported from Toronto, Ontario

    @Rogers is internet down in North york

  • AbeLee81 Abe Lee (@AbeLee81) reported from Toronto, Ontario

    @asekander @Rogers My 7 is still going strong as well but the new camera sure looks nice. Since they no longer slow the older phones to a crawl with each iOS update, I haven’t had a reason to upgrade.

  • myonlinelifenow Lanrick Bennett Jr. (@myonlinelifenow) reported from Toronto, Ontario

    @dmrider @BlueJays @Rogers @Brookfield_BPY @joe_cressy #OntarioPlace or the #PortLands flip a coin. Though we do have that bridge problem on Cherry St 😳

  • jessikatzish Jess Club 7 (@jessikatzish) reported from Toronto, Ontario

    @Rogers has the worst customer service ever I am SO over it. thank you for absolutely nothing. this is the most disappointing and awful treatment.

  • NelleSimmons Nelley; 💚🖕 (@NelleSimmons) reported from Vaughan, Ontario

    Tell me how I have a credit hit from @Rogers and I have never been a customer nor have I ever wanted to be... So how the hell do I have a hard credit inquiry from them.... Such a scam.

  • OmarYKhan Omar Yar Khan (@OmarYKhan) reported from Toronto, Ontario

    After 90 minutes on the phone supervisor “Joshua” tells me someone will call me within 7 business days to let me know if my case has been resolved. To be clear... the only thing I’m asking for is to upgrade my existing service package. @RogersHelps

  • JimBabbage Jim Babbage (@JimBabbage) reported from Toronto, Ontario

    @redcrew @Rogers The other evil empire. Bell. Sick and tired of sub par customer service from Rogers, but I’m under no illusions things will be that much better with Bell. But for now at least, my connections will be faster.

  • briank_im Brian Kim (@briank_im) reported from Toronto, Ontario

    And @RogersHelps is down again in North York today.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • mileypeter matt (@mileypeter) reported

    Wanted to port over to #Rogers and get a new device but they had link someone else's account to mine with dues. Spent 3 hours on the call with support with 2 hours 30 minutes on hold. In the end I got hanged up on with no resolution. Great customer service, Thanks #RogersHelps

  • dpandher king Pandher (@dpandher) reported

    **** @RogersBiz …******* mafia, horrendous service…shame on #canadiangovernment, break this monopoly already…this is a disgrace

  • edenpereira Eden Pereira (@edenpereira) reported

    @RogersHelps since last Sunday we have been experiencing ignite internet service interruptions. We pay so much money for cell and internet in Canada that a constant no internet when working from home just isn't acceptable anymore. What will Roger's be doing for us?

  • coding_li AL (@coding_li) reported

    I never gave @Rogers permission to record my voice, but I was validated via their Voice ID when I called in. WTF is this invasion of privacy.

  • zh_143 WeekndWarrior (@zh_143) reported

    @Canucks @Rogers Solid dude prob regrets signing here I feel bad for him

  • iam_charmed CB (@iam_charmed) reported

    @RogersHelps need help on my new phone, please see DM

  • airbus63 André Forcier I Stand with 🇺🇦 no more C19 hair🤪 (@airbus63) reported

    @MarkBourrie It comes in waves, duct cleaning for a few days, then credit card problems, then CRA, then today back to Rogers (who I talked to ages ago and was told they don’t make cold calls). @RogersBiz is this still true?

  • joshsflickr Joshua D (@joshsflickr) reported

    @RogersHelps Update. When actually cancelling the rep offered $1 less than Bell for still worse service (500mbps vs bell's gigabit). Too little too late. If you have the worse product don't mess with your customers.

  • reazzy_w Raymond Huynh (@reazzy_w) reported

    @Rogers How does your internet keep being a disappoint. I swear to god, it been like this for a week. How annoying is this sh** you can't fix it and its been a week long issue. "We care about our customers" - Rogers my ***

  • 410DJTJ Johnny Bigstacks (@410DJTJ) reported

    Hey @RogersHelps I called 1-866-695-9368 at 3:55 pm today. Said I would receive a callback and not lose my place in line. It’s now 7:30pm. I’ve wasted my night waiting for you to call. You have the best customer service!! 🤮