Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4S and L4E.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 01/10/2026 21:40

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, North York, Scarborough, Stouffville, Maple, Woodbridge, Richmond Hill, Markham, Vaughan, Thornhill, Downsview, North Park, King, Rexdale and Concord.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Total Blackout
CanadaToronto Wi-fi
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • CarloGon Carlo Gon (@CarloGon) reported from Vaughan, Ontario

    @RogersHelps It's the last thing you want us to experience? REALLY??? We have so many tickets and technicians coming and trying to figure out the issue. Nobody can. There is at least one ongoing ticket. Some technical support staff are kind and considerate. Others are terrible.

  • CarloGon Carlo Gon (@CarloGon) reported from Vaughan, Ontario

    @Rogers and their super unreliable internet is down again. Misleading commercials. More headaches than any other provider.

  • Dafkagirl 🍁🤷‍♀️🤔🙄🤣🤦‍♀️ (@Dafkagirl) reported from Toronto, Ontario

    @DrVivianS @jaze_ca @Rogers My experience was so opposite; I surmise it's a location issue. Although when I went, no security, just two store staffers. I had to wait outside, answer a slew of questions, get my photo taken, and show my ID before I could even enter. All that just to return a router 🥴

  • chriscenteno75 Chris Centeno (@chriscenteno75) reported from Richmond Hill, Ontario

    @Rogers internet service has been down since 7:45am EST in the L4E neighborhood in Richmond Hill. People are WFH and kids can not connect to online school. What’s the situation and ETA to resolve. Unacceptable given people are dependent on you as an ISP.

  • Bebsabe Bebsabe Duque (@Bebsabe) reported from Toronto, Ontario

    It's so disappointing to deal with @Rogers and recieve no help at all. Getting problems instead of solutions. The preferred program for employees is terrible 👎🏻

  • northtorontoguy Steve Fanning (@northtorontoguy) reported from Toronto, Ontario

    @RogersHelps My digital cable is pretty wonky today, channels not working, or unwatchable. I have unplugged my cable box, no improvement.

  • LuchaFreddie 💥💥Twitch.tv/LuchaFreddie💥💥 (@LuchaFreddie) reported from Toronto, Ontario

    Another day, another internet engineer. Chap tells me that it's a bigger issue possibly effecting my whole apartment building & has to be referred up to another department; which will take up to 72 hours. So enjoy your intermittent @rogers ignite service is what you're saying.

  • BAPEbeachshorts weebjo (@BAPEbeachshorts) reported from Toronto, Ontario

    Whys the net in developing country levels of bad in Toronto i was trying to secure fortnite Ws @RogersHelps

  • 0TimBannister0 tim.othy.roy (@0TimBannister0) reported from Toronto, Ontario

    @RogersHelps WiFi is down again in Toronto!

  • TheScottyM75 Scotty75Martin (@TheScottyM75) reported from Richmond Hill, Ontario

    @RogersHelps Bathurst and Jefferson might be one of the worst places for a good wifi signal. #why #signalsucks

  • levianacoccia Leviana Coccia (@levianacoccia) reported from Toronto, Ontario

    My s/o & I are on calls all day, working on large network servers & connecting with dozens of people for our jobs. Everything in our condo is connected to our @TekSavvyBuzz WiFi. Our TV, our work, my cell phone (b/c w/o using @Rogers WiFi calling, every call I make drops).

  • righteousbean bean. (@righteousbean) reported from Toronto, Ontario

    @RogersHelps So I got a text message that it’s fixed, we restarted everything, still not working. What now?

  • LuchaFreddie 💥💥Twitch.tv/LuchaFreddie💥💥 (@LuchaFreddie) reported from Toronto, Ontario

    To any of my subscribers or followers on @Twitch I'm sorry I cannot stream for you right now. Rather annoyingly my internet is randomly dropping out on me without warning & has been a regular issue for quite some time. Right now it's the worst it has ever been. Thanks @Rogers 1/3

  • JaredMacSween Jared MacSween (@JaredMacSween) reported from Toronto, Ontario

    @RogersHelps @AshleyBotting Hey @RogersHelps - why not respond publicly? The DMs are not working for me! There are so many of us with no internet today it would be easy (and nice of you) just to broadcast a simple and clear message...

  • PlutofromON Krushnaji Gavas (@PlutofromON) reported from Toronto, Ontario

    @Rogers Sure. Why not all of Rogers's customers have this option in the App? Second thing, all Canadian Telecom come together and launch one app to stop such frauds so it will help to understand what kind of frauds going on and what is new in the Market.

  • yet_pithy Ian Sinclair (@yet_pithy) reported from Toronto, Ontario

    @RogersHelps service continues to be slow-to-out in our east york place all day. We were told 8 hours ago service people would look into outages in our area but so far - no improvement. This needs to be fixed promptly or we should be compensated for the lack of access.

  • pawrapid Jase Cole 🏳️‍🌈🦄 (@pawrapid) reported from Toronto, Ontario

    @RogersHelps Any service interruptions in downtown Toronto, specifically the Church-Wellesley Village? My entire building has been down for the entire day.

  • Jeffdthompson Jeffrey Thompson (@Jeffdthompson) reported from Toronto, Ontario

    How does one of Canada’s biggest communications companies fail so bad at communicating a “planned” 8hr internet outage in my area?! Thanks for nothing @RogersBiz

  • MarsBolton Marianne Bolton (@MarsBolton) reported from Toronto, Ontario

    @RogersHelps okay this is becoming a bad joke... thank god there is no Leafs hockey tonight!!

  • levianacoccia Leviana Coccia (@levianacoccia) reported from Toronto, Ontario

    I cannot open a document on my work computer w/o being connected to the internet. We still haven't heard about when @TekSavvyBuzz/@Rogers will send a technician (& I get it, pandemic protocols are critical). Going into the weekend unsure whether we can work BAU come Monday. WTF?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • MichelleGalante Bellz (@MichelleGalante) reported

    My @Rogers cable and internet dropping in and out while @theJagmeetSingh talks about why monopolies can’t happen… literally the worst service provider.

  • VarunKochar16 Varun Kochar (@VarunKochar16) reported

    @Rogers is it just me or is your banking app / website portal login down?

  • pcmwave Erhan Atesoglu (@pcmwave) reported

    I'm less worried about @rogers going down then @telus affiliation and support of the CCP.

  • shawnasativa shawna (@shawnasativa) reported

    @RogersHelps my cable/internet had been trash for about a month before the blackout, but now it’s somehow even worse? pvr capabilities are messy (can’t rewind live tv), channels freezing, cutting in/out, some channels totally blacked out, etc. what gives?? how is it THIS bad??

  • dj_4all DJ4ALL (@dj_4all) reported

    It took a painful 1hr and 12mins to set up a new account with @Bell_Support but worth every minute to switch from @RogersHelps after 15 yrs of customer loyalty #byebyerogers

  • XoAngelicAshley Mommy (@XoAngelicAshley) reported

    @keeptheasp @RogersHelps sir this isn't your home being damaged this is internet not working. your phone wasn't damaged due to internet loss was it? what did you lose out on other than 1/30th of your billing cycle?

  • HS_CaIn Hs (@HS_CaIn) reported

    @Rogers wanting to take over @ShawInfo while convincing regulators that @Verizon entry to Canada would be detrimental is exactly the greed that we don't want in #Canada. #Canadians pay the highest cost for cell service for now we know has no redundancy for system failure.

  • van_solomonian van solomonian (@van_solomonian) reported

    @AboutRogers @Rogers ‘Sorry’ and “we will do better” are patronizing. A 2-day credit for our inconveniences is insulting. Remember what happened in April 2021? History has repeated itself. Rogers must learn how to test better and fallback effectively when software changes fail!

  • MasterChef_Lei Lei ✨ (@MasterChef_Lei) reported

    @RogersHelps Outage AGAIN...? Nice job

  • NigelDiazLee1 Nigel Diaz-Lee (@NigelDiazLee1) reported

    @RogersHelps @bholloway TV reception for s still crap