Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 02/20/2026 07:50

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (57%)

    Internet (57%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Vaughan, North York, Scarborough, Woodbridge, Markham, Richmond Hill, Thornhill, Maple, Stouffville and Rexdale.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto E-mail
CanadaToronto Total Blackout
CanadaToronto Internet

Community Discussion

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Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • harryleor Harry Leor (@harryleor) reported from Vaughan, Ontario

    @MattiHaapoja @RogersBiz Rogers's internet is slow

  • KristenRidley Kristen Ridley (@KristenRidley) reported from Toronto, Ontario

    Ugh, @RogersHelps your service is the worst. None of my services working for going on 3 hours now. So much for those emails from your CEO about doing better.

  • ajpeebles Andrew Peebles (@ajpeebles) reported from Toronto, Ontario

    @RogersHelps I just hung up after being on hold for an hour and a half. Did you not have a call back service?

  • Comradnan Adnanas 🐻 (@Comradnan) reported from Toronto, Ontario

    Canadian telecoms is great because: @RogersHelps forces me to change digital cable for their ignite cable. Then they end up charging me for both services. Then I have to call and be on hold for 19 minutes and counting for the privilege of only being charged for 1 service.

  • AdamScottEnv Adam Scott (@AdamScottEnv) reported from Toronto, Ontario

    internet is still down after four days. @RogersHelps cable network is ‘degraded’ in my area apparently, but the company refuses to help or provide information. My ISP @TekSavvyBuzz gets no information from them at all. Unacceptable service quality. #oligopoly @CRTCeng

  • mishd27 Mish (@mishd27) reported from Toronto, Ontario

    @RogersHelps outage in south Etobicoke. Any ETA on when it will be restored???

  • tickylongue T. Longue (@tickylongue) reported from Toronto, Ontario

    @cbcmarketplace you should investigate @Rogers. They’re falsely advertising 1.5 Gbps and when customers upgrade, they have no internet because of “provisioning” issues with no estimate for fix.

  • _raystackz187 Wolf of Bay Street (@_raystackz187) reported from Toronto, Ontario

    @RogersHelps worst customer service, I am never going with rogers ever again

  • JonLeeOSC Jon Lee (@JonLeeOSC) reported from Toronto, Ontario

    @RogersHelps is there an outage in the Rouge Hill area?

  • nikgore Nikki Gore 🇨🇦 (@nikgore) reported from Toronto, Ontario

    @RogersHelps was told this morning M4L was experiencing service interruptions and still no service or updates. What’s going on?????

  • ChefBoehmer Chef Boehmer (@ChefBoehmer) reported from Toronto, Ontario

    @Bell worst customer service. My business internet down getting the runaround to get a Tec to the restaurant, have been told they will come on Monday but they can’t even find the work order. And refuse to send some immediately. Will be calling @RogersBiz first thing

  • apoorvagopalan അപൂർവ 🏳️‍🌈 (@apoorvagopalan) reported from Toronto, Ontario

    @Rogers : Internet box is down.. damn fix it!!!!

  • JeffersnDarrell Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported from Toronto, Ontario

    @RogersHelps Is there a service outage in downtown Toronto? Your pinned tweet for outages is dated for 2020.

  • RikGarc Ricky Garcia🇸🇻🇨🇦 (@RikGarc) reported from Toronto, Ontario

    @Rogers Rogers having cell service problems ageing?

  • Dodda_Bull Karthik ದೂಡ್ಡಬಳ್ಳಾಪುರ (@Dodda_Bull) reported from Toronto, Ontario

    Is @RogersHelps telephonic support working today? Waiting from 2 hours , don't know how many light-years more to wait

  • kazZtr_ kasun (@kazZtr_) reported from Toronto, Ontario

    @chamaraind @Rogers Should be damn fast, but Machan in here it’s very expensive, I’ve used my 20GB in the phone this month and for additional 1gb I have to pay $25 😬

  • joe_lafortune Joe LaFortune (@joe_lafortune) reported from Toronto, Ontario

    Hey, @RogersHelps, please fix your digital channels on Ignite. Two days now they are unwatchable, hanging up every few seconds. I’ve been patient. Now it’s time for you guys to fix it!

  • sen127 Modern Pundit (@sen127) reported from Toronto, Ontario

    If you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS

  • JeffersnDarrell Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported from Toronto, Ontario

    @RogersHelps Is there an outage in downtown Toronto?

  • boozippy zak (@boozippy) reported from Toronto, Ontario

    @RogersHelps Rogers is becoming very painful non stop outages getting sick and tired it sucks

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Educator_Crypto Shelly Savoury✌️🇨🇦 (@Educator_Crypto) reported

    @RogersHelps I was a Bell customer for 31 years and one of your door to door agents really impressed me and I switched all my services to Rogers. 3 cell phones, internet and tv. I totally regret doing that…

  • sandou32 Sandra Murray (@sandou32) reported

    @Rogers insane how much money you are asking from your customers who are late for 2 days on their bills. A fee of $9.59 for 2 days? Especially when this customer is late for the first time. Not for a week or a month. 2 days!!! WoW!! I will remember when is time to renew.

  • Altherevguy Altherevguy (@Altherevguy) reported

    Worst thing about internet service going down isn't the loss of productivity, income or time; it's the way your ISP treats you like you are unreasonable for expecting overpriced services to work. Thanks @Rogers; @RogersHelps; third major outage for the year. #CRTC WHY????

  • iMangesh_Tango Mangesh (@iMangesh_Tango) reported

    @Bell looking to switch my service from #badservice of @Rogers Let me know if yiu have any suitable offers

  • ageOfIdiocy Brian Oakely (@ageOfIdiocy) reported

    Unbelievable. @RogersHelps won't give me my account number so I can pay their bill. Just incredible. They set up their processes to make sure you fail in the most fundamental aspects of a simple consumer transaction. Just ****.

  • abzizOne DaRealAbbz (@abzizOne) reported

    @RogersHelps I wish @bell internet service was available in my area. My business services are all down because of the internet and phone being on one line feed. My clients all shaking their heads.. Thanks Rogers for making it unpleasant day for me.

  • leafsweetie Kathy (@leafsweetie) reported

    @RogersHelps I don’t think the subscription is active anymore. If I cancel through you can I get it back to try again?

  • gordonrox24 Gordonrox24 (@gordonrox24) reported

    @RogersHelps When I press 1 on my keypad, after a few seconds all that happens is it says "the customer you are calling is unavailable, please call again later" and hangs up.

  • ssinca13 Sami (@ssinca13) reported

    @RogersHelps Hi Just an FYI NBC pixelated only once this morning Since then none of my channels have pixelated So for now I'm not going to do anything Thanks for being willing to help

  • Grepsoft1 Grepsoft (@Grepsoft1) reported

    Hey @Rogers this is the third time in a single day my internet went down. I will send you DM then you will send a technician who will use a device to check the connection and things will be ok. Sometimes they change the BNC connector for no reason. And the cycle continues.