Rogers Outage Report in Richmond Hill, York, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Richmond Hill come from postal codes L4C and L4B.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 09: Problems at Rogers
Rogers is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Maple, Markham, Stouffville, North York, Woodbridge, Richmond Hill, Rexdale, Vaughan, Thornhill, Downsview, North Park and King.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Wi-fi | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Internet | |
| Scarborough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Julia
(@julescvv) reported
from
Toronto, Ontario
The account is the same it’s not a new account set up. So they punish you for having a plan. Brutal customer service. @rogers
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𝒥𝑜𝒽𝓃 𝒟𝒶𝓇𝓎𝓁
(@jhndryl) reported
from
Toronto, Ontario
@RogersHelps anyone willing to help?
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Stephanie
(@Stephy_72) reported
from
Vaughan, Ontario
@RogersHelps I’m amazed at the PRIVACY BREACH, when I receive someone else’s email and home address!!! Who’s running Rogers? Joe Natalie have you any clue to ur promise on improving customer service?
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Valerie
(@hal_vowes) reported
from
Toronto, Ontario
If you ever consider @Rogers ignite, do your research. Cause when it’s down you have nothing - no tv, no internet, no phone. And after more than a week & multiple service techs showing up - still not working. Worst service EVER.
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Valerie
(@hal_vowes) reported
from
Toronto, Ontario
Feel like in a developing country you’d get better service than if you lived in Toronto and had @rogers Ignite. #day8 lots of visits but nobody capable of fixing! Let’s open lots of tickets though $$$!!
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bean.
(@righteousbean) reported
from
Toronto, Ontario
@jrovsovskein @RogersHelps It’s awful
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Ro 🐕
(@Ro_Ro_77) reported
from
Toronto, Ontario
@Rogers I’m really disappointed in the offer you have me for ignite of$185 a month the field agent is offering same package for $115 a month door to door to new customers. Well guess what I’m a new customer to @bell and they’re giving me an amazing offer. #rogers #bell
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Erika da Vinky
(@echo_works) reported
from
Toronto, Ontario
@RogersHelps Ofc 15 mins after I sent this tweet service was restored. Thanks for the response.
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HLW
(@wilsonhl) reported
from
Toronto, Ontario
@RogersHelps is there a known issue at Woodbine & Gerrard - we’ve lost our Internet connection. Thx
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Stephanie
(@Stephy_72) reported
from
Vaughan, Ontario
@RogersHelps they actually don’t help! They told me myTv issues were at the green box on the street. While still paid them for no service, I called and spent hrs on hold.Troubled shooter my issue and told them, there is no Main Street issue, it’s the refurbished
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Stephanie
(@Stephy_72) reported
from
Vaughan, Ontario
@RogersHelps Oh no we’re not playing that game.. I message you and you then tell me you can’t help, I need to call and stay on hold for 45m go through technical support to order pods.. and still wait 3-5 days
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Julia
(@julescvv) reported
from
Toronto, Ontario
Unbelievable that @rogers would rather cancel my new plan than wave the activation fee. Told me to go in and cancel it wow lol. What is the activation fee for anyway? If I bought out the phone and switched the SIM card there would be no activation fee. Absolutely crazy.
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Garry Marr
(@GarryMarr) reported
from
Toronto, Ontario
Still no service after 24 hours from @Bell_Support. They say wait another 48 hours. In TWO DECADES, @RogersHelps was NEVER this bad. No resolution. No support. No alternative solutions.
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Mel Barsky
(@melbarsky) reported
from
Vaughan, Ontario
@RogersHelps my friend pays $65 for Ignite500. When I called same day - I was offered $109. I have been a customer for >25 yrs and have multiple services. My friend 2 yrs & only internet. On the phone for 3 hrs with Rogers today and you hung up on me & didn’t call back. Pls call
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Olive
(@Lulu_Olive_) reported
from
Toronto, Ontario
@RogersHelps not exactly the way I planned starting my work day. My internet is down. Are there service interruptions in the keele and Lawrence area?
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Ro 🐕
(@Ro_Ro_77) reported
from
Toronto, Ontario
@Rogers @Rogers treats loyal existing customers like ****. Offering the best deals to non customers to lure them in. It’s an abusive relationship.
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𝒥𝑜𝒽𝓃 𝒟𝒶𝓇𝓎𝓁
(@jhndryl) reported
from
Toronto, Ontario
@RogersHelps Pls check your dm. It’s still not fixed. And I might ask you to please put it back to 150MBPS since your service will not be able to provide me 1GB internet speed.
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M
(@michaelaaerin) reported
from
Toronto, Ontario
@Rogers needs to help their staff understand customer concerns. 1.5 hours on the phone and NOTHING
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Erika da Vinky
(@echo_works) reported
from
Toronto, Ontario
@Rogers it has been 3 hours since my internet went down completely and I spoke to your associate. As someone who works 9h a day from home this is completely unacceptable. At least give people why rely on you to make a living some damn updates on how long this is going to take.
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Cindy
(@cinangel32) reported
from
Toronto, Ontario
@RogersHelps hello! I’m moving in early Dec. I’ll need to transfer my Internet and set up cable (currently obtained via condo). How much notice do you guys require? And there’s still a “moving” service right?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Miz Ell 🚲🍺🥓🍦🌱
(@Laskinator2) reported
@RogersHelps @Centretowner Can you also remind every single driver in your employ that this is a commonly known bylaw infraction, and that they should never ever park on sidewalks? Not only I'd it illegal, it's disrespectful and rude.
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ForBetterCANADA
(@ForBetterCANAD1) reported
@RogersHelps No you can't. Your back office have already enough employees who does not know how to do their work and duties. Your care team are helpless, escalating to useless supervisors and managers. Your engineers does not know how to fix provisioning issues. That's why it's the worst.
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Dylan A.S Bal
(@dasblaw) reported
@RogersHelps internet down in Richmond hill!? I have several meetings!!! What gives!
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PuckingOpinionated
(@TBAOsborne) reported
Actual text message from @Rogers re a few channels that haven't worked SINCE NOV! "The Rogers Cable Television Service issue you contacted us about on March 30, 2022 may be resolved as we were unable to pinpoint the cause of it. We're sorry for any trouble you experienced. WTF
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Riley
(@bythadip) reported
@RogersHelps Why is the quality of streaming and casting so bad? The stream is only smooth on my iPhone, every other device (Xbox, Apple TV, casting) is stuttering and low resolution. I have Gig fibre internet and all my devices are hardwired ethernet. It was fine 2 years ago.
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Renee Pilon
(@renee_pilon) reported
@RogersHelps is there currently an outage in the orangeville area. I currently have no internet or cable. I am supposed to be working.
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Kevin
(@LockeKevin) reported
@RogersHelps why do you have a contractor doing "upgrades" in our neighborhood without notifying people? We just lost internet and were told it will be down for 3-4 hrs!! We have 2 ppl working from home who can't now!!! WTF??? THIS IS REDICULOUS!!!
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David Sutherland
(@DavidSu03168378) reported
@SavvyFarmgirl @RogersHelps Looks like they do not want you to cancel them.
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Gillian Bradshaw
(@gilliebean44) reported
@Rogers your company is trying to charge me for a service I haven’t had since 2018. Possibly the worst and in some cases rudest customer service I have received and no one seems to be able to give me a straight answer. Anyone else from your company that may actually help?
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CircularLogic
(@CircularLogic89) reported
@Jinxxed4life83 @CRTCeng @RogersHelps It's not 'their' rules per se, it's a part of the roaming agreements between the providers. If you are using another providers' network most of the time, they would want you to pay them rather than their competition. That's fair, no?