Rogers Outage Report in Richmond Hill, York, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Richmond Hill come from postal codes L4C and L4B.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 13: Problems at Rogers
Rogers is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Rogers outage reports came from the following cities: North York, Toronto, Richmond Hill, Scarborough, Markham, Maple, Stouffville, Woodbridge, Rexdale, Vaughan and Thornhill.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Assumed Productions
(@AssumedPro) reported
from
Toronto, Ontario
Leave it to @Rogers for screw up anything good they get their hands on. @FadooBobcat leaving @FAN590. Add this to their handling of Alex Anthopolous, their continued support of @MarkShapiro. No wonder I’ve gradually moved over to @TSN1050Radio. I hope Bobcat moves over there!
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Mbukhari
(@nmool1) reported
from
Vaughan, Ontario
@RogersHelps I’m x third party employ with Rogers, they removed the discount, and when I called to say ok stop my services I’m changing to bell they said stay and we will give you 30% both of the cx service agent lied to me my bell is getting higher and higher every month,
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Marie-Lauren (MLG)
(@mlgregoire) reported
from
Toronto, Ontario
@Rogers @RogersHelps I need a new number for technical support. When asked to speak to a manager I was put on hold for 12 mins. Need internet now. #firstworldproblems
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Janice Clost 🇨🇦 🏒
(@LadyClost) reported
from
Toronto, Ontario
@WinstonSih @Rogers Interesting.......I used a Rogers concierge and my experience was a nightmare. If a first time customer, I’d have been long gone #justsayin
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sam glass
(@ChefSamGlass) reported
from
Vaughan, Ontario
@RogersHelps I am having one of the worst customer service interactions ever. Your representative can't determine when a 2 month trialservice started which I want to cancel and I can't log on to your website to access my account
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Craig McAnuff
(@mcanuffc) reported
from
Toronto, Ontario
@RogersHelps @sooperjr_ That's pretty slow. When it was mentioned that data would be throttled after the plan maximum had been reached, I didn't imagine that it would be that slow. 😰
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rajeev sood
(@rajeev1956) reported
from
Toronto, Ontario
@Rogers got a new plan at M2N1X9 and it gets disconnected 5-10 times a day . Even changed modem as advised by engineer but of no use . Something seriously wrong but no one able to rectify this , sad service
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RAF
(@R7F1) reported
from
Toronto, Ontario
No @rogers service in Scarborough all day
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sheryl kingstone
(@skingstone) reported
from
Vaughan, Ontario
Are you kidding me @rogers - i wait on hold to only get disconnected when finally reaching an agent. I don’t like getting lectured on how to fix a very unstable internet connection by IVR. Someone should have called me immediately back. They did not!!!!’
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Kiran Varughese
(@kiranjoyv) reported
from
Vaughan, Ontario
@YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers
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Mackay Taggart
(@mackaytaggart) reported
from
Toronto, Ontario
This seems like an odd message to come from a police service, when @Rogers has tweeted no information about an outage themselves. Also, as a Rogers customer, I haven’t noticed any issue.
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Traveling & Tasting Vince
(@TorontoVince) reported
from
Toronto, Ontario
@RogersHelps We were told it was an outage that would end at 851pm. That time passed and we have no internet m. Arghhhhhhhhh
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Duane Grady
(@Renoversity) reported
from
Toronto, Ontario
@Rogers Everyone should drop Roger's (and Bell for that matter) and RUN to the nearest @FreedomMobile store. Rogers bragging about these absurd prices is really bad comedy. I left Roger's after renewing for three years. I had to buy my way out. It was WELL WORTH IT. #FreedomMobile
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Paul O
(@ontteacher01) reported
from
Markham, Ontario
Not impressed with @RogersHelps today. Service in @cityofmarkham has been spotty for the whole day!!! #unsatisfiedcustomer
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sam glass
(@ChefSamGlass) reported
from
Vaughan, Ontario
@RogersHelps One problem had been solved. Working on the next one
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Kevin Frankish
(@KevinFrankish) reported
from
Toronto, Ontario
So my @Bell goes down and won’t reconnect with 4 minutes left. Switched to @Rogers on my laptop thank goodness.
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Stephanie Macas
(@StephanieMacas) reported
from
Toronto, Ontario
@RogersHelps We'll be watching something like CNN and the visual will start stuttering, then the audio will begin to cut out and then will just completely stop, but the video keeps going, happens with both tv's. I do believe we've got someone coming tomorrow or Tuesday to figure it out. 👌
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Susan
(@glamourgirlca) reported
from
Vaughan, Ontario
Whether you like @FadooBobcat or not, he was their “day 1” employee & it’s disturbing that @Rogers has no regard for their talent It also pisses me off that #BlueJaysCentral hires washed up, American, has-beens to plop beside poor beleaguered @SNETCampbell #HireCanadians
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Wayne Rodrigues
(@WayneRodriguez) reported
from
Toronto, Ontario
Seriously regretting opting for a @Rogers internet service as it keeps getting disconnected. This is terrible #customerexperience especially since we work from home and pay ridiculous fees. Seriously considering changing my service in less than 15 days #rogers
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Kevin Crofts
(@crofts_kevin) reported
from
Toronto, Ontario
@Rogers once again your cable tv is not working as it should ( meaning. For the amount I pay I should never have issues). No excuses just fix it. And NO I do not want to hear from you. You will hear from me
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Paul
(@Pegleg78) reported
@RogersHelps NHL Live is down again. At what point are you going to start crediting customers for services that you cannot provide?
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Cristina Sarah
(@crissarah) reported
@RogersHelps please send me a DM. I need help accessing my account.
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🥪🥪🥪🥪🥪
(@JanCaruana) reported
Hey @Rogers users... Is anyone else getting random blackout channels for about a week now?
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AY EM (FAn account , not real acc)
(@shageargia) reported
@RogersHelps I need help I have an error please help!! We can't detect a cable signal. Please check that your coax cables are tightly secured. If the cables are secured, and you're trying to activate your Gateway, try another cable outlet in your house.
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Troy Forster
(@tforster) reported
@RogersHelps Chrome Version 98.0.4758.82 (Official Build) (64-bit) 1. Modal appears to choose month. 2. Success modal appears. - The file does not appear in specified downloads directory - Not prompted for location despite setting enabled in Chrome settings. - No PDF in Network tab
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Dekuran デクラン
(@Kchunxty) reported
@the_feev @Rogers @WR_Record Damn, where did you hear? I don't doubt it at all, I'm in london and that sounds about accurate to our area lol, this tweet is just the only evidence of this online I can find.
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Justin Ross
(@jross32986) reported
@RogersHelps any issues reported in Orillia, ON? I'm having no connection for the last 20 or so minutes
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Sports Harder!! 🗣
(@hockeyactor) reported
@EdmontonOilers @Rogers Jordan Kyrou can…. No problem!
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Justin Rao
(@justinrao) reported
@RogersHelps the internet service in my area keeps having outage almost every single day in the past few weeks. Today it becomes every few hour. It’s a disaster for WFH. Every time customer services says there’s a maintenance. This is simply not acceptable. Gonna switch to Bell!
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Start.ca
(@startca) reported
@instantkamera @RogersHelps Hi Aaron, We are aware of the infrastructure issues in Brantford and apologize for any inconvenience. The issue is being addressed as quickly as possible.