Rogers Outage Report in Richmond Hill, York, Ontario
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The latest reports from users having issues in Richmond Hill come from postal codes L4C.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (58%)
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TV (14%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Vaughan, North York, Scarborough, Woodbridge, Markham, Richmond Hill, Thornhill, Maple, Stouffville and Rexdale.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
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| Toronto |
Total Blackout | |
| Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Garry Marr
(@GarryMarr) reported
from
Toronto, Ontario
Still no service after 24 hours from @Bell_Support. They say wait another 48 hours. In TWO DECADES, @RogersHelps was NEVER this bad. No resolution. No support. No alternative solutions.
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𝒥𝑜𝒽𝓃 𝒟𝒶𝓇𝓎𝓁
(@jhndryl) reported
from
Toronto, Ontario
@RogersHelps Pls check your dm. It’s still not fixed. And I might ask you to please put it back to 150MBPS since your service will not be able to provide me 1GB internet speed.
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Ro 🐕
(@Ro_Ro_77) reported
from
Toronto, Ontario
@Rogers @Rogers treats loyal existing customers like ****. Offering the best deals to non customers to lure them in. It’s an abusive relationship.
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Stephanie
(@Stephy_72) reported
from
Vaughan, Ontario
@RogersHelps I’m amazed at the PRIVACY BREACH, when I receive someone else’s email and home address!!! Who’s running Rogers? Joe Natalie have you any clue to ur promise on improving customer service?
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Eric Prime
(@PrimeEricR) reported
from
Toronto, Ontario
@RogersHelps Appreciate the response. Fix it up!
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Samantha B
(@samanthadjb) reported
from
Toronto, Ontario
Love that our @RogersHelps connection had gone down three times in the last hour..good stuff when two people are working from home.
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bean.
(@righteousbean) reported
from
Toronto, Ontario
@RogersHelps I’ll just continue to take notes with dates and times that your shitty service is down. Thanks.
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Dr. Ryan Garcia
(@drryangarcia) reported
from
Vaughan, Ontario
@Rogers your customer support is ridiculous. Tried resolving a billing issue and both agents hung up on me. Is this how you treat your customers? #rude #poorcustomerservice
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Dr. Ryan Garcia
(@drryangarcia) reported
from
Vaughan, Ontario
@RogersHelps Its in regards to my wireless bill. An agent had agreed to not have me charged for overage fee due to a glitch in usage text alerts and my bill shows I was charged. No agent has been able to resolve the issue and I've called twice with no help.
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bean.
(@righteousbean) reported
from
Toronto, Ontario
@jrovsovskein @RogersHelps It’s awful
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Courtney Taylor
(@courttee) reported
from
Toronto, Ontario
@RogersHelps I know the service is not available where I am.
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Stephanie
(@Stephy_72) reported
from
Vaughan, Ontario
@RogersHelps Oh no we’re not playing that game.. I message you and you then tell me you can’t help, I need to call and stay on hold for 45m go through technical support to order pods.. and still wait 3-5 days
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Emily P
(@emilybelle1983) reported
from
Toronto, Ontario
Hey @RogersHelps found a #tablet on the ground outside my kids school and would like to return it to the owner. It's a Rogers SIM card. Talked to live chat and said it can't help. Now I'm on hold! Any #suggestions?
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Cindy
(@cinangel32) reported
from
Toronto, Ontario
@RogersHelps hello! I’m moving in early Dec. I’ll need to transfer my Internet and set up cable (currently obtained via condo). How much notice do you guys require? And there’s still a “moving” service right?
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Fatima j
(@FatimaaMansour) reported
from
Toronto, Ontario
Paying for 500mbps ds but I’m 5 meters away from the router and my download speed is 204kbps (yes KB). Gotta love @rogers. And don’t bother calling for help, they’ll just try to sell you something
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Julia
(@julescvv) reported
from
Toronto, Ontario
The account is the same it’s not a new account set up. So they punish you for having a plan. Brutal customer service. @rogers
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Julia
(@julescvv) reported
from
Toronto, Ontario
Unbelievable that @rogers would rather cancel my new plan than wave the activation fee. Told me to go in and cancel it wow lol. What is the activation fee for anyway? If I bought out the phone and switched the SIM card there would be no activation fee. Absolutely crazy.
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𝒥𝑜𝒽𝓃 𝒟𝒶𝓇𝓎𝓁
(@jhndryl) reported
from
Toronto, Ontario
@RogersHelps anyone willing to help?
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Stephanie
(@Stephy_72) reported
from
Vaughan, Ontario
@RogersHelps they actually don’t help! They told me myTv issues were at the green box on the street. While still paid them for no service, I called and spent hrs on hold.Troubled shooter my issue and told them, there is no Main Street issue, it’s the refurbished
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Samantha B
(@samanthadjb) reported
from
Toronto, Ontario
@RogersHelps But for a company who hasn’t identified any issues, there were four Rogers trucks outside my house while these downtimes were happening.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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David Malloy
(@david_malloy) reported
@RitaaPitaaaa @RogersHelps Hi Rita, thanks for reaching out to us about this issue. Have you tried switching to bell? We’re not supposed to say anything but for real that’s what we all did and even though we work for Rogers it’s soooo much better. Thanks, Rogers Support
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THE BLAY
(@THEBLAY17) reported
@RogersHelps Services have not been restored. I've been without internet since 5am today. I've tried every possible fix with nothing working. I woke to two Tech's and had someone else I know within Rogers escalate and was told the issue is ongoing. No tech til Wed. What should I do?
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Jogi
(@jks0488) reported
@RogersHelps your customer team is useless. 6 outages this month and we aren’t even half way through the month. And no answers given on why. Everyone disconnect your services!!!!!!
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PMChin
(@PMChinEh) reported
@RogersHelps No one came I need to cut some dead limbs which will make that line drop when it does I’ll take the line down myself and leave it at the pole. I’m fed up with years of waiting for someone to come and remove it. Thanks for your help though
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Karanvir Singh
(@Karanvirteja) reported
@Rogers I called your support line to cancel my services and they told me to pay 580 $ as a cancelation fee. NO CONTRACT WAS SIGNED, no email nothing and your representative says its verbal. Help me out if you can.
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Mike McDreemie
(@MikeMcDreemie) reported
@Rogers so let me get this straight: you refuse to send me paper bills but you clog up my mailbox with paper flyers for your ****** internet service? Get ******.
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Dave Van Schaik
(@davevanschaik) reported
@Rogers Went to stop by to consider changing cell service; saw a note I can’t shop without you recording my government ID. No longer considering doing business with you. My ID is private.
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Picano Photography
(@PicanoPhoto) reported
@RogersHelps That’s great but why is York Region affected now? Just lost internet and power - wtf is going on?
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Richard M
(@Melrich24) reported
@RogersHelps I held for over 1 hour Saturday and now on hold for over an hour again today. I no longer believe you have agents employed. If I don't speak with a human being in the next 30 minutes I will cancel all Rogers services and move to Bell. Personal, home & corporate.
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Shivansh gupta
(@shivanshg_93) reported
@RogersHelps @EdwardSRogers a fraud happened on account on 30 July 2022. Since then i have been dealing with bill issues on your end every month & resolution which I get is that it would corrected next month. How is this a good service? As a customer i am dealing with it mentally