Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E, L4B and L4S.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 12/01/2025 16:10

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Woodbridge, Markham, Richmond Hill, York, North Park, North York, Maple, Thornhill, Vaughan, Stouffville, Concord, King City and Kleinburg Station.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaScarborough E-mail
CanadaToronto E-mail
CanadaToronto E-mail
CanadaToronto E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • mackaytaggart Mackay Taggart (@mackaytaggart) reported from Toronto, Ontario

    This seems like an odd message to come from a police service, when @Rogers has tweeted no information about an outage themselves. Also, as a Rogers customer, I haven’t noticed any issue.

  • beacherto Nenad Andrasic (@beacherto) reported from Toronto, Ontario

    @RogersHelps Still not fixed and no help from DM. C’mon fix this.

  • JeremyLegat Jeremy Legat (@JeremyLegat) reported from Toronto, Ontario

    Stay away from @BellMediaPR — hidden charges and monthly service amount just jumped with no warning. Unhelpful, curt employee when trying to renew our service over the phone. Cancelling immediately and going back to @Rogers. This is ridiculous.

  • ontteacher01 Paul O (@ontteacher01) reported from Markham, Ontario

    Not impressed with @RogersHelps today. Service in @cityofmarkham has been spotty for the whole day!!! #unsatisfiedcustomer

  • PrivacyCDN John Wunderlich (@PrivacyCDN) reported from Toronto, Ontario

    Yet another fail by @Rogers. Woke up to find workers digging a trench in the front to run a line to the neighbour. No notice, no consideration. Rogers: “We’re not happy until the customer’s not happy.” Mission accomplished.

  • WayneRodriguez Wayne Rodrigues (@WayneRodriguez) reported from Toronto, Ontario

    Seriously regretting opting for a @Rogers internet service as it keeps getting disconnected. This is terrible #customerexperience especially since we work from home and pay ridiculous fees. Seriously considering changing my service in less than 15 days #rogers

  • ChefSamGlass sam glass (@ChefSamGlass) reported from Vaughan, Ontario

    @RogersHelps One problem had been solved. Working on the next one

  • ChefSamGlass sam glass (@ChefSamGlass) reported from Vaughan, Ontario

    @RogersHelps I am having one of the worst customer service interactions ever. Your representative can't determine when a 2 month trialservice started which I want to cancel and I can't log on to your website to access my account

  • JeremyLegat Jeremy Legat (@JeremyLegat) reported from Toronto, Ontario

    Stay away from @BellMediaPR —hidden charges and monthly service amount just jumped with no warning. Unhelpful, curt employee when trying to renew our service over the phone. Cancelling immediately and going back to @Rogers. This is ridiculous.

  • skingstone sheryl kingstone (@skingstone) reported from Vaughan, Ontario

    Hey @RogersHelps this is the second time in about 2 weeks that I had to report an outage. That’s not best practice pro-active customer service. Your IVR is also extremely poorly organized.

  • liom79 Cesar (@liom79) reported from Toronto, Ontario

    @RogersHelps please, let ppl know about this issue. I have calling 3 times today to “Techs” in Rogers (even in Halifax, who had no clue). Still no “hi” (fee) speed Internet...

  • glamourgirlca Susan (@glamourgirlca) reported from Vaughan, Ontario

    Whether you like @FadooBobcat or not, he was their “day 1” employee & it’s disturbing that @Rogers has no regard for their talent It also pisses me off that #BlueJaysCentral hires washed up, American, has-beens to plop beside poor beleaguered @SNETCampbell #HireCanadians

  • TorontoVince Traveling & Tasting Vince (@TorontoVince) reported from Toronto, Ontario

    @RogersHelps We were told it was an outage that would end at 851pm. That time passed and we have no internet m. Arghhhhhhhhh

  • BrianPrashad Brian Prashad (@BrianPrashad) reported from Toronto, Ontario

    @MaryWetton @RogersHelps Oh believe me I know. If only Bell and Rogers could mash together the best parts of their tv/internet offerings it would be great. Never going to happen. So round and round we go

  • BrianPrashad Brian Prashad (@BrianPrashad) reported from Toronto, Ontario

    @RogersHelps That doesn't make sense. The same show on the same channel at the same time every day ie. the news sometimes has restart available sometimes doesn't. Can't be a content rights issue.

  • __LELLI 𝔙𝔞𝔫𝔦𝔩𝔩𝔞 ℑ𝔠𝔢 △⃒⃘ (@__LELLI) reported from Toronto, Ontario

    @miz_flow @Bell_Support @RogersHelps I actually didn’t get a reply and had to call in, tech coming on Wednesday. We’ve had shit service since Saturday

  • R7F1 RAF (@R7F1) reported from Toronto, Ontario

    No @rogers service in Scarborough all day

  • skingstone sheryl kingstone (@skingstone) reported from Vaughan, Ontario

    I’m ready to cancel all our services @RogersHelps I want answers as to why our internet drops throughout the day. I have a request into support. I’m watching my text for an answer. We’ve had a few too many street wide outages. It also drops intermittently.

  • kiranjoyv Kiran Varughese (@kiranjoyv) reported from Vaughan, Ontario

    @YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers

  • nmool1 Mbukhari (@nmool1) reported from Vaughan, Ontario

    @RogersHelps I’m x third party employ with Rogers, they removed the discount, and when I called to say ok stop my services I’m changing to bell they said stay and we will give you 30% both of the cx service agent lied to me my bell is getting higher and higher every month,

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • RiddleportRain Mike Appleby (@RiddleportRain) reported

    @vote4robgill @Rogers They have already lost me as an internet customer. Went to Bell. **** Rogers and their B.S

  • ZaneKaneOnAir Zane Kane On Air (@ZaneKaneOnAir) reported

    So it is confirmed that @Rogers network does not work for gaming in general online. This sucks when you need to log in just to confirm you own certain games on your system. This renders it unplayable. Absolutely ridiculous! #nointernet #canadawide #outage

  • WhatAboutAmeobi WhatAboutAmeobi (@WhatAboutAmeobi) reported

    Day 3 of the Great Rogers Outage of 2022 begins. While my service isn't completely down, it's not able to maintain a steady connection and we're likely not going to be able to stream our service at work today. @RogersHelps #rogersoutage

  • Ted_Gaisford Ted Gaisford (@Ted_Gaisford) reported

    @Rogers 48+ hours now without your Ignite 'service'. Any idea on which month you might manage to get this 'restored', Tony?

  • donniecameron63 Donnie Cameron (@donniecameron63) reported

    @vote4robgill @Rogers They took down the ******* banking system in the whole ******* country, no debit.

  • realyanleefaneh realyankeesfaneh (@realyanleefaneh) reported

    @RogersHelps @AboutRogers Hey Rogers you can fix your **** anytime now, going on the third day now without internet. Novel idea I know but maybe your updates should be performed in a test environment. Your company is lead by morons.

  • besssnt Soozie (@besssnt) reported

    @Rogers NOT GOOD. You are going to lose a lot of customers over this problem. and i am one of them. if there is another provider out there please let me know. and not Bell they are just as bad as Rogers. Too big and dont really give a dam about their customers at all.

  • Pragmat68497936 Pragmatic (@Pragmat68497936) reported

    @brandonmcguir13 @RogersHelps @CHOODBOLOGNA Such an intelligent answer. How would that help her?

  • momknows1 Allison Solomon (@momknows1) reported

    @Rogers please advise how we are able to contact you .. you call told you to call back later. You go online told sorry we can’t help. How can you help us .. 48 hours later

  • girlmom1977 Girlmom1977 (@girlmom1977) reported

    @AboutRogers @Rogers My internet was working and now not working BULLSHIT!!! I want Rogers to compensate me and my household all of our data usage