Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 02/21/2026 05:45

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (57%)

    Internet (57%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, King City, Woodbridge, Vaughan, North York, Scarborough, Markham, Richmond Hill, Thornhill, Maple, Stouffville and Rexdale.

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City Problem Type Report Time
CanadaToronto Wi-fi
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaKing City Wi-fi
CanadaToronto TV
CanadaToronto Internet

Community Discussion

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Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • AGold_89 Alex (@AGold_89) reported from Toronto, Ontario

    @RogersBiz @RogersHelps just reiterating the fact that your new online reservation system is an absolute farce. Not sure how you can take 6 days to ship a phone when I was 3rd in queue to get it and reserved early. Meanwhile all the local stores have the phone in stock. Awful.

  • pelicanseal George James (@pelicanseal) reported from Toronto, Ontario

    So now @Rogers @RogersHelps is making more excuses on why cell phone charges are getting worse. The only they’re igniting is crappy customer service

  • briank_im Brian Kim (@briank_im) reported from Toronto, Ontario

    And @RogersHelps is down again in North York today.

  • joe_lafortune Joe LaFortune (@joe_lafortune) reported from Toronto, Ontario

    @RogersHelps Haven’t had the time to troubleshoot with you but CP24, Discovery, Comedy all have static lines every 20-40 seconds that interrupt video and audio transmission. Makes impossible to watch. Not my NextBox. I have two different boxes and is occurring on both in separate rooms

  • WayneRodriguez Wayne Rodrigues (@WayneRodriguez) reported from Toronto, Ontario

    @freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.

  • AtomRadioShow Mike Atom (@AtomRadioShow) reported from Vaughan, Ontario

    Wow does @RogersMediaPR @RogersBiz ignite is HORRIBLE internet and TV service. Rogers - You suck! Guess who doesn’t care if they get a Rogers Radio job😂

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @RogersHelps I do not have family sharing plan Never subscribed to such plans always had issues with my e-mail and my password Had some kind of unknown files and some kind of users Safari would never connect to my network

  • chezsiva Siva Swaminathan (@chezsiva) reported from Toronto, Ontario

    @RogersHelps I’ve been going through your customer service 3 times - going around and around in circles still no solution 😫

  • AbeLee81 Abe Lee (@AbeLee81) reported from Toronto, Ontario

    @asekander @Rogers My 7 is still going strong as well but the new camera sure looks nice. Since they no longer slow the older phones to a crawl with each iOS update, I haven’t had a reason to upgrade.

  • chezsiva Siva Swaminathan (@chezsiva) reported from Toronto, Ontario

    @RogersHelps Finally problem resolved - it took 2 hrs

  • joe_lafortune Joe LaFortune (@joe_lafortune) reported from Toronto, Ontario

    @RogersHelps Yes, and very frequently, every few seconds, like the signal is coming from Jupiter or something

  • AndrewFstewart Andrew F Stewart (@AndrewFstewart) reported from Toronto, Ontario

    I have been using a @rogers unlimited plan for a few weeks now. I he speed it drops you down to after your “premium time” is unusable. It really is just a regular plan. Disappointing.

  • Toronto_Lori Lori fromTO 🇨🇦 (@Toronto_Lori) reported from Toronto, Ontario

    The solution was for @RogersHelps to give me a phone number I obviously already have. I called 30 days before the move. The nice person I spoke to asked for my new address, checked and said “yes, we serve that location. Installation will be easy.”

  • JimBabbage Jim Babbage (@JimBabbage) reported from Toronto, Ontario

    @redcrew @Rogers The other evil empire. Bell. Sick and tired of sub par customer service from Rogers, but I’m under no illusions things will be that much better with Bell. But for now at least, my connections will be faster.

  • AGold_89 Alex (@AGold_89) reported from Toronto, Ontario

    @RogersHelps I got an email saying it “was being shipped” and to click the UPS link to track it, but you don’t provide any tracking number. The system is bad I don’t care about the wait

  • mukafurlan Sam Furlan (@mukafurlan) reported from Toronto, Ontario

    Damn @RogersHelps Sunday evening and my wifi doesn’t work at all :( - postal code M6N2Z5

  • michaelnugent Pumpkin Spice Mike 🎃 (@michaelnugent) reported from Toronto, Ontario

    @RogersHelps The conference line was only at that number and area code, so I didn't have another one to use. Our rescheduled meeting will use an alternative number, but this shouldn't have been an issue in the first place, especially since this was an important work conference call.

  • brukneck Brukneck aka Don (@brukneck) reported from Toronto, Ontario

    @RogersHelps 25 brownspring Rd. I'm sure you can see the history. Everything is connected and "working" to the modem but clearly outside connection is down. 4162923458 is home number

  • Toronto_Lori Lori fromTO 🇨🇦 (@Toronto_Lori) reported from Toronto, Ontario

    God help me, but I love awards shows. Too bad I’m missing the #Emmys2019 because @RogersHelps couldn’t send someone able to hook up internet/tv in the middle of Toronto despite me waiting for 2 appointments. (1 was a no show.)

  • SaadAyub Saad Ayub (@SaadAyub) reported from Toronto, Ontario

    @RogersHelps it’s Monday, why do you have to add an outage on top of that 😡😡. M5V area plz fix it!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • reytesoro Rey Tesoro (@reytesoro) reported

    @RogersHelps I'm still having problems with my ignite services as well as data on my cell service. When can this be resolved?

  • dilaniesn_ dilanie (@dilaniesn_) reported

    @RogersBiz our phone lines have been down for 2 days. What’s the update with the repairs?

  • MoianElfarou sicko (@MoianElfarou) reported

    @vote4robgill @Rogers I lost a full day of damn pay @Rogers

  • Kosmenko Greg Kosmenko (@Kosmenko) reported

    @RogersHelps There is no one who would say that would qualify are restored service. How about fixing the actual problem instead of band-aiding people to get "restored" as fast as possible for your bullshit optics

  • 3m0t1onal 🇨🇦EmOtIoNaL DaMaGe🇨🇦 (@3m0t1onal) reported

    My Ignite 1000 is slow as dial up. Help @RogersHelps

  • daveeboy33 David Burke (@daveeboy33) reported

    @RogersHelps when the f*#k is your internet service going to actually work? This is so messed up how we have to rely on these monstrous monopolies @JustinTrudeau put a stop to this... you're useless!!! We are 3rd world over here. It's embarrassing. Wake up!

  • Alejandrak59 MC (@Alejandrak59) reported

    @RogersHelps 36hrs since the outage and counting. Saturday 6pm and still not internet at home, when will my service be re-established

  • dave67874716 dave (@dave67874716) reported

    @juskazu @cryptic_siege @RogersHelps I have the same issue, located in Kitchener-Waterloo

  • PohtentOsrs Pohtent (@PohtentOsrs) reported

    @AboutRogers @Rogers Incorrect still down here

  • BertolloClara C Bertollo (@BertolloClara) reported

    @RogersHelps Never mind the scams. When will full service be back?