Rogers Outage Report in Richmond Hill, York, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E, L4S and L4B.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 02: Problems at Rogers
Rogers is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (58%)
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Wi-fi (10%)
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TV (10%)
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Total Blackout (9%)
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Phone (9%)
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E-mail (4%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Richmond Hill, Markham, Woodbridge, Scarborough, Concord, Thornhill, North York, Maple, Vaughan, York, Stouffville and Weston.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Internet | |
| Toronto |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Jowan Manjooran Jomon
(@JowanJomon) reported
from
Malvern, Ontario
The internet has been down since yesterday evening here @RogersHelps
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Jowan Manjooran Jomon
(@JowanJomon) reported
from
Malvern, Ontario
Wifi down here @RogersHelps
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Jason Sordi
(@carrera_77) reported
from
Purpleville, Ontario
@RogersHelps hi I have an old cable box on my property that’s falling over on to my fence.I thought its Bell’s but they confirmed it’s urs. I’ve called your customer support & keep getting bounced around. can you give me the # for the department that looks after this equipment?
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Phil w. Tequila
(@LiteBlCollarWkr) reported
from
Toronto, Ontario
@RogersHelps Locked out of Yahoo Mail for the second time due to your technical issues-yet you insist it hasn't been hacked. When does it end?
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Jon Gauthier.eth
(@JonGauthier) reported
from
Toronto, Ontario
Hey @rogers @RogersHelps i can’t login to my email & your lost password function is broken i need access to that email
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Phil w. Tequila
(@LiteBlCollarWkr) reported
from
Toronto, Ontario
@RogersHelps Why does Rogers use a non-Canadian email service anyways?
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Phil w. Tequila
(@LiteBlCollarWkr) reported
from
Markham, Ontario
@RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?
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Phil w. Tequila
(@LiteBlCollarWkr) reported
from
Markham, Ontario
@RogersHelps 24 hour support-just not 24 hours in a row......
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M79 aka Manny79
(@cdnwallguy) reported
from
Vaughan, Ontario
What is going on with @RogersHelps I’ve been on hold for over four hours waiting for tech to resolve my email issue. It’s bloody ridiculous.
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maria lopreiato
(@MariaMlop13) reported
from
Toronto, Ontario
@RogersBiz DISGUSTING!! My poor grandmother is in a home with Dementia and my mom can’t cancel her cable, even after providing POA? Who do we need to go to? Better business bureau?! Stop bullying people 🤬🤬
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Alyesha Rose
(@AlyeshaRose) reported
from
Toronto, Ontario
@RogersHelps Are services down in Brampton? My tv isn’t working and I have called several times
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Kristen Ridley
(@KristenRidley) reported
from
Toronto, Ontario
No internet yet again. I would say it's unfathomable how unreliable @Rogers service is, but that's not really true since the government (@FP_Champagne) continues to allow monopolies like telecom to take advantage of canadians while making billions.
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Kristen Ridley
(@KristenRidley) reported
from
Toronto, Ontario
Yet again no internet and @RogersHelps customer service chat was zero help. Now I have to go into my office to work and will be late. So not impressed.
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Michael Vera
(@MichaelVG19) reported
from
Toronto, Ontario
@RogersHelps down again in the downtown Toronto area?
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Jefferson Darrell 🇨🇦✊🏾🖤🏳️🌈
(@JeffersnDarrell) reported
from
Toronto, Ontario
@RogersHelps Trying to get thru to your Rogers Move to move my services but the number is out of service. How do I reach #Rogers to set up my move or should I talk to @Bell?
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Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
@johntory's press release says something along the lines of "thank you to Torontonians for trusting me as mayor"...spoiler alert, I never trusted him. I can't put my faith in a corporate lackey for a predatory company like @rogers. **** you, Tory.
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Tibursio
(@TibursioHeals) reported
from
Toronto, Ontario
@Rogers what kind of customer service is this? This just happened a while ago as I type this series of tweets here at Rogers 220 Yonge street inside Eaton Centre...
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Jill McLean
(@Mysticalbug) reported
from
Toronto, Ontario
@RogersHelps I'm so fed up!! Area outage again! When are you guys going to properly fix the problem. Bathurst/401 area??
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Mish
(@mishd27) reported
from
Toronto, Ontario
@RogersHelps phone/internet down in the south Etobicoke area. Any ETA on when it will be fixed
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AG
(@heyref88) reported
from
Vaughan, Ontario
@RogersHelps I’ve been on hold for over an hour waiting to speak to the customer retention area. In what world is this acceptable??
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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🇺🇦 🇵🇸 Paul the Taxman 🇵🇸 🇺🇦
(@pcroft) reported
Just a gentle warning. If you are a @Rogers or @Fidomobile customer, they just laid off about 800 people from a 3rd party support centre. Customer service sucks already and is about to get worse. @foundeverglobal
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RJ
(@RJNorthly) reported
.@Rogers $15.7B to takeover MLSE and extend NHL deal. Great. I have been a loyal customer for >20 years but the internet/tv renewal process continues to be the dumbest, most convoluted routine staffed by hostile idiots. Well, no more. Hello @Bell!
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P. Honey Robins
(@phoneyrobins) reported
Hey @Rogers @Bell @TELUS instead of delivering poor cx service and randomly raising prices every couple of months then having "win-back teams" call ppl who canceled, why don't you just not suck in the first place? Are you dumb? Ps. We speak English in Canada. #fail
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cut-n-run
(@SiToots) reported
.@Rogers what an absolute farce getting an upgrade phone delivered. I have spent over 3 hours on calls to different agents trying to correct the post address for a phone and all I get is “call fedex” who won’t help me because I am not Rodgers.
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AJ Quann
(@ajquann2003) reported
@RogersHelps When using the voice remote to search for content available on certain apps like Pluto TV, Paramount Plus or CBC Gem, the search results never mention those apps like it does for Netflix and Disney+. This appears to be a bug either with the apps, or with the search.
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Dave Pasin
(@dave_pasin) reported
Dewar gawd! can customer service @Rogers - @ShawInfo be any worse??? Last week had to call 3 different times and hold each time was over 65 minutes. Not to mention it took 5 tries to even get the hold music. Is anyone in @MarkJCarney office & his cabinet reviewing this pathetic excuse for a company. Seems like a classic case of bigger and no competition & little To no oversight results even worse service, selection & little To no help for customers when needed or to resolve situations
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Canadian Jilly
(@canadianjilly) reported
@Rogers Aaaand…I asked if I could cancel, so they sent me to tech support instead and then the call was disconnected in the middle of tech support. I’ve been trying to ride this out because changing services is annoying but @bell is wilding if they think this is ok!
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Cinthya Galvan
(@CinthyaGalvan1) reported
And here’s the WORST part: THIS HAPPENED A MONTH AGO and they still haven’t refunded me!! Absolutely ridiculous and unacceptable. What kind of service is this, @Rogers @Fidomobile?
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Cinthya Galvan
(@CinthyaGalvan1) reported
The customer service at @Rogers and @Fidomobile is awful. I’m a Fido customer and went in person to update my credit card for automatic payments. They mistakenly charged me $726 CAD — from another @Rogers customer! I’m not even a Rogers client. Completely unacceptable.
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Anees Wahla
(@AnisWahla) reported
@YahooCare One of my Yahoo emails via Rogers mail is not working on Outlook in desktop computer. inbox is showing no emails at al nor sent emails. 🤔 Email is working on the phone. 🤔. @Rogers