Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E, L4B and L4S.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 12/18/2025 03:20

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Maple, North York, Vaughan, Markham, Woodbridge, Richmond Hill, Scarborough, Downsview, Stouffville, North Park, King, Rexdale, Thornhill and Concord.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • ontteacher01 Paul O (@ontteacher01) reported from Markham, Ontario

    Not impressed with @RogersHelps today. Service in @cityofmarkham has been spotty for the whole day!!! #unsatisfiedcustomer

  • AssumedPro Assumed Productions (@AssumedPro) reported from Toronto, Ontario

    Leave it to @Rogers for screw up anything good they get their hands on. @FadooBobcat leaving @FAN590. Add this to their handling of Alex Anthopolous, their continued support of @MarkShapiro. No wonder I’ve gradually moved over to @TSN1050Radio. I hope Bobcat moves over there!

  • ChefSamGlass sam glass (@ChefSamGlass) reported from Vaughan, Ontario

    @RogersHelps I am having one of the worst customer service interactions ever. Your representative can't determine when a 2 month trialservice started which I want to cancel and I can't log on to your website to access my account

  • WayneRodriguez Wayne Rodrigues (@WayneRodriguez) reported from Toronto, Ontario

    Seriously regretting opting for a @Rogers internet service as it keeps getting disconnected. This is terrible #customerexperience especially since we work from home and pay ridiculous fees. Seriously considering changing my service in less than 15 days #rogers

  • BrianPrashad Brian Prashad (@BrianPrashad) reported from Toronto, Ontario

    @MaryWetton @RogersHelps Oh believe me I know. If only Bell and Rogers could mash together the best parts of their tv/internet offerings it would be great. Never going to happen. So round and round we go

  • BrianPrashad Brian Prashad (@BrianPrashad) reported from Toronto, Ontario

    @RogersHelps That doesn't make sense. The same show on the same channel at the same time every day ie. the news sometimes has restart available sometimes doesn't. Can't be a content rights issue.

  • JeremyLegat Jeremy Legat (@JeremyLegat) reported from Toronto, Ontario

    Stay away from @BellMediaPR —hidden charges and monthly service amount just jumped with no warning. Unhelpful, curt employee when trying to renew our service over the phone. Cancelling immediately and going back to @Rogers. This is ridiculous.

  • crofts_kevin Kevin Crofts (@crofts_kevin) reported from Toronto, Ontario

    @Rogers once again your cable tv is not working as it should ( meaning. For the amount I pay I should never have issues). No excuses just fix it. And NO I do not want to hear from you. You will hear from me

  • skingstone sheryl kingstone (@skingstone) reported from Vaughan, Ontario

    Are you kidding me @rogers - i wait on hold to only get disconnected when finally reaching an agent. I don’t like getting lectured on how to fix a very unstable internet connection by IVR. Someone should have called me immediately back. They did not!!!!’

  • nmool1 Mbukhari (@nmool1) reported from Vaughan, Ontario

    @RogersHelps I’m x third party employ with Rogers, they removed the discount, and when I called to say ok stop my services I’m changing to bell they said stay and we will give you 30% both of the cx service agent lied to me my bell is getting higher and higher every month,

  • TorontoVince Traveling & Tasting Vince (@TorontoVince) reported from Toronto, Ontario

    @RogersHelps We were told it was an outage that would end at 851pm. That time passed and we have no internet m. Arghhhhhhhhh

  • ChefSamGlass sam glass (@ChefSamGlass) reported from Vaughan, Ontario

    @RogersHelps One problem had been solved. Working on the next one

  • StephanieMacas Stephanie Macas (@StephanieMacas) reported from Toronto, Ontario

    @RogersHelps We'll be watching something like CNN and the visual will start stuttering, then the audio will begin to cut out and then will just completely stop, but the video keeps going, happens with both tv's. I do believe we've got someone coming tomorrow or Tuesday to figure it out. 👌

  • R7F1 RAF (@R7F1) reported from Toronto, Ontario

    No @rogers service in Scarborough all day

  • glamourgirlca Susan (@glamourgirlca) reported from Vaughan, Ontario

    Whether you like @FadooBobcat or not, he was their “day 1” employee & it’s disturbing that @Rogers has no regard for their talent It also pisses me off that #BlueJaysCentral hires washed up, American, has-beens to plop beside poor beleaguered @SNETCampbell #HireCanadians

  • LadyClost Janice Clost 🇨🇦 🏒 (@LadyClost) reported from Toronto, Ontario

    @WinstonSih @Rogers Interesting.......I used a Rogers concierge and my experience was a nightmare. If a first time customer, I’d have been long gone #justsayin

  • mlgregoire Marie-Lauren (MLG) (@mlgregoire) reported from Toronto, Ontario

    @Rogers @RogersHelps I need a new number for technical support. When asked to speak to a manager I was put on hold for 12 mins. Need internet now. #firstworldproblems

  • mackaytaggart Mackay Taggart (@mackaytaggart) reported from Toronto, Ontario

    This seems like an odd message to come from a police service, when @Rogers has tweeted no information about an outage themselves. Also, as a Rogers customer, I haven’t noticed any issue.

  • kiranjoyv Kiran Varughese (@kiranjoyv) reported from Vaughan, Ontario

    @YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers

  • Renoversity Duane Grady (@Renoversity) reported from Toronto, Ontario

    @Rogers Everyone should drop Roger's (and Bell for that matter) and RUN to the nearest @FreedomMobile store. Rogers bragging about these absurd prices is really bad comedy. I left Roger's after renewing for three years. I had to buy my way out. It was WELL WORTH IT. #FreedomMobile

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • mdcs1988 M (@mdcs1988) reported

    So @RogersHelps solution to my text/phone issues is "you're eligible for wifi calling." I live downtown in a fairly large city. I've never had issues prior and now I perpetually have 1 bar and my phone can barely send a text? Takes several minutes for a call to connect?

  • Scrotumchris Chris (@Scrotumchris) reported

    Hey @Bell can someone at sales dm me. Myself and at least 2 other households on my street want to leave @Rogers . They have had an outage everyday since last Thursday, and its impossible to work from home with this level of service.

  • Arrogant_Twat #DictatorTwatty2021 (@Arrogant_Twat) reported

    @RogersHelps Sure would be nice to have service updates on your feed or website.

  • MrudaRudra Tryambaka (@MrudaRudra) reported

    @Rogers have been a loyal customer of Rogers for 12 years, multiple products later no discount given for home monitoring??

  • PaulDNeale1 PaulDNeale (@PaulDNeale1) reported

    @RogersHelps Yes it been down since this afternoon and judging by the McCowan and 16th Ave. Responses we are all the same boat. What is going On?

  • rajivonthenet Rajiv Prakash (@rajivonthenet) reported

    @RogersHelps internet service has been disrupted since around 2.30 pm in Markham L3P area. Can I know when this is likely to be fixed?

  • kimamcguire Kim McGuire (@kimamcguire) reported

    @RogersHelps Maybe the offers should be the same for every customer. Wouldn’t that be novel. Hard to understand why my price went up $40 dollars a month for the exact same service. Looks like the goal is to push me to the more expensive Ignite. No thanks.

  • Nish__G nish__g (@Nish__G) reported

    @Rogers Looks like Rogers internet outage in downtown Ottawa, postal code K1R 0A2. Anyone else in the area having problems?

  • suzinTO Suz In Toronno (@suzinTO) reported

    @RogersHelps I’m in the Swansea area with no wifi. Can you help?

  • Michluc92 Michluc (@Michluc92) reported

    @RogersHelps hey guys I am in need of an online representative for some help about possibly helping me out with some issues involving an IP address change. Was wondering if I could explain and get some help with that