Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E, L4B and L4S.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 12/03/2025 02:45

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Markham, Scarborough, Woodbridge, Richmond Hill, York, North Park, North York, Maple, Thornhill, Vaughan, Stouffville, Concord, King City and Kleinburg Station.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto TV
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • bobsakomano azhar (@bobsakomano) reported from Toronto, Ontario

    @TSNTennis why the hell did y’all flip tennis to NASCAR?!? WTF?!? Right at 2-5 Medvedev serving. #UsOpen @Rogers @RogersHelps

  • sugarbabez Julie (@sugarbabez) reported from Toronto, Ontario

    @RogersHelps your online chat is a complete joke! getting to live agent is ridiculous! when u have 2 probs, the agent transfers u to 1 dept &they see ignite, immediately x’fer u without asking why I reached tech support!! U can talk to Andrew! Horrible service and still not fixed

  • mystylemfj E Riley II (@mystylemfj) reported from Toronto, Ontario

    During the worst of the Covid @Rogers gave tv services.. But a subscriber like myself with only internet saw no ease in the monthly bill

  • pinkperipatetic ThePinkPeripatetic (@pinkperipatetic) reported from Toronto, Ontario

    @RogersHelps I got my issue resolved after spending the entire day tryin to get a hold of someone I had the confidence would be able to help me. I got the survey in which I will voice my concerns and suggestions for a better client experience. Would be happy to give u details if you want them

  • debwalke Deborah Walke (@debwalke) reported from Toronto, Ontario

    @RogersHelps People need to work. What’s happening in the Wilson/Yonge Blvd area. No service!!!!

  • hanz8669 Alexander Schnurr (@hanz8669) reported from Toronto, Ontario

    @RogersHelps my router crashed yet again this seems to be an everyday occurrence again what gives? It’s putting out signal but it’s not connecting to the internet. It was working just a minute ago. I am sick and tired of this unreliability.

  • mystylemfj E Riley II (@mystylemfj) reported from Toronto, Ontario

    How does technical support see a problem, yet @Rogers tech comes out and says it's fine but I can't have connection most of the time.. Yet I have to jump thru hoops to get credit for services hummmm @EdwardSRogers

  • mystylemfj E Riley II (@mystylemfj) reported from Toronto, Ontario

    Most reliable service my A$$ @EdwardSRogers @Rogers you have no problem taking my money monthly yet I can't have relatively stable Internet services! Tired of calling, tired of having to ask for credits, just plain tired.. If nothing else I want to Run this mdm over with my car.

  • righteousbean bean. (@righteousbean) reported from Toronto, Ontario

    @klrobson @RogersHelps This was my experience as well today. The agent would ask me a question and then disappear for 15 minutes. At one point he even started commenting on things that had nothing to do with my issue and then insisted that someone come to my house to fix the issue.

  • pinkperipatetic ThePinkPeripatetic (@pinkperipatetic) reported from Toronto, Ontario

    Just wow. @RogersHelps call center is by far the WORST call centre experience I have ever had. Spoke with 5 different agents, each equally horrible. At least they are consistent. @Rogers #RogersCanada

  • theudm Maniac (@theudm) reported from Toronto, Ontario

    @vandergeest @teesang @RogersHelps It’s almost 4 hours of outage now. Bell will get a few new customers, I guess.

  • mkann85 M Kanner (@mkann85) reported from Vaughan, Ontario

    @Rogers ur ignite is the crapiest service. I have had to spend hours online and phone and it still won't work. Live chat drops out!! Wtf!!

  • marksteven69 MarkSteven👨‍❤️‍💋‍👨CANADA 🇨🇦✊🏿💪🏼🌈🙏🏻🌍✝️ (@marksteven69) reported from Toronto, Ontario

    @RogersHelps really disgusted with the service guys - tried to reset box online and says u r experiencing issues - how would I know when u disregard DM messages & there is no way to get a hold of u ...cancellation is pending if I don’t hear a response soon 😒

  • debwalke Deborah Walke (@debwalke) reported from Toronto, Ontario

    @RogersHelps NO service in Wilson/Yonge Blvd Area. Many homes without service. What’s is the problem

  • 420investing 🤔 (@420investing) reported from Toronto, Ontario

    About to go off on Rogers customer retention. So sick of these trash services @rogers provides. Factory resetting my internet once a week? No call back option in the year 2020? Instead I gotta wait on hold for 15-20 minutes? **** out of here.

  • hanz8669 Alexander Schnurr (@hanz8669) reported from Toronto, Ontario

    @RogersHelps first you do network maintenance on my friends ignite network so he had to come over to my house to get school work done and today it’s me no tv or home phone or internet. It’s spotty in Scarborough/Pickering border. People are trying to work like my mom rn.

  • byzbets byzbets (@byzbets) reported from Toronto, Ontario

    @RogersHelps Why did our internet just go down? I can’t find info about an outage on your site using my phone. Mid-town Toronto.

  • ambitnpldn ambitnpldn (@ambitnpldn) reported from Toronto, Ontario

    .@RogersHelps your ignite wifi is out. I have reported the slow connectivity 2 days ago and it's yet to resolve. And now I am out of internet suddenly.

  • ambitnpldn ambitnpldn (@ambitnpldn) reported from Toronto, Ontario

    @RogersHelps my ignite wifi has been really slow since this morning. I did try to chat through the website and the person said he will transfer me to someone who handles ignite issue and there was no response after that. Please help!!!!

  • theudm Maniac (@theudm) reported from Toronto, Ontario

    @vandergeest @teesang @RogersHelps Is it me or it’s down again?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • shiftedwtf OVO Shifted (@shiftedwtf) reported

    @RogersHelps can y’all help me with my wifi situation please wifi went out all of a sudden an hour ago and hasn’t came back

  • Wallflower819 Wallflower819 (@Wallflower819) reported

    @RogersHelps Any TV Cable outage in the Ottawa area? (Hintonburg)

  • craighunter_ Craig Hunter (@craighunter_) reported

    @RogersHelps Any eta on the outage near Brant and Richmond St W?

  • Ashton_tech John Ashton Green (@Ashton_tech) reported

    @RogersHelps I've been trying to top up my grandmother's pay as you go account, and every time it says that the interac merchant gateway has failed. Please help me with this, as she should not be without a phone when she takes her walks.

  • CryptoZook Crypto Blocks (@CryptoZook) reported

    @RogersHelps Tried everything Twitter, phone, online chat you guys can't help except saying what I have already tweeted. There is no escalation process

  • TomiukCurtis Curtis Tomiuk (@TomiukCurtis) reported

    @RogersHelps Hey, a couple problems. First it seems I don't have any data when off of wifi, this has been happening since this morning. Second, my phone often says messages failed to send but they actually did send, this is an ongoing problem.

  • TonyxMontana Tony An (@TonyxMontana) reported

    @RogersHelps is there an internet outage in Newmarket, on?

  • DavidAames20 David Aames (@DavidAames20) reported

    @CraveCanada Xbox users cannot login to the crave app when trying to connect to my Rogers account. The account validation isn’t working again. @CraveTVHelp @RogersHelps

  • johnpics12 little john (@johnpics12) reported

    @RogersHelps Ok I will cancel the order than thanks for getting back

  • Nadouna666 Nadine Didi (@Nadouna666) reported

    @Rogers rude, disrespectful agents, bullies who hide behind a computer screen and cut off your services after speaking with them for 3.5 hours JASON W from loyalty cuts off our services an hour after our lengthy convo and his lack of help