Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E and L4S.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 04/18/2025 22:30

April 18: Problems at Rogers

Rogers is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (57%)

    Internet (57%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (4%)

    Phone (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, North York, Vaughan, Maple, York, Richmond Hill, Concord, Scarborough, Woodbridge, Markham, Thornhill, Stouffville, East York, Weston and King City.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Wi-fi
CanadaToronto E-mail
CanadaToronto Wi-fi
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • daveinthebeach1 daveinthebeaches (@daveinthebeach1) reported from Toronto, Ontario

    @Rogers whoever heads up the Communications and/or Public Relations Department for Rogers needs to be fired immediately!! Zero communication or explanation from Rogers after 16 hours of a total network failure. #RogersFailedAgain

  • northtorontoguy Steve Fanning (@northtorontoguy) reported from Toronto, Ontario

    No service for your customers all day. I expect my credit on my next (extortionate) bill, @Rogers @RogersHelps

  • Magpie735 Mike Rogers (@Magpie735) reported from Toronto, Ontario

    @Rogers any idea when service will be back up? Thankfully I have Fibe internet, maybe there’s a bell phone in my future as well. How is your system this vulnerable?

  • clevercanuck Mike J (@clevercanuck) reported from Toronto, Ontario

    @Rogers how long is this outage? Not helpful when one is seeking employment during a pandemic. I assume my bill will be comped this month? This is embarrassing

  • trifectaRN Margaret Saari RN, PhD (@trifectaRN) reported from Toronto, Ontario

    @Rogers why still no service? Definitely not an “intermittent outage”. From when I woke up this morning until now, I have had zero service. Luckily my work phone is with @Bell. Looks like it may be time to switch.

  • reena_kara Reena Kara (@reena_kara) reported from Toronto, Ontario

    Now that @Rogers and @Fidomobile is down, I finally have a reason to use @WhatsApp #backtobasics

  • iamdave79 Dave (@iamdave79) reported from Toronto, Ontario

    @CBCToronto How about the media report for what it actually is, it’s not intermittent service interruptions, it’s been down since 1am and @RogersHelps had said very little to let the millions of people know when they can expect this nationwide outage will be fixed.

  • CamoHof cameron hoffman (@CamoHof) reported from Toronto, Ontario

    I still have NO cell service or data!! @Rogers @RogersHelps #rogersoutage #rogersdown When will this be fixed?!

  • srisarva2 sknataraj (@srisarva2) reported from Toronto, Ontario

    @Rogers 416 area mobile has been completely offline today and work is impacted. When is the service getting restored?

  • victor_hinojosa Victor Hinojosa (@victor_hinojosa) reported from Toronto, Ontario

    @RogersHelps Wow. No redundancy in your network? What happened to your DR? Reminds me of the BlackBerry outage of Oct 13, 2011. #BlackBerry #Rogers

  • MichaelLiut Michael Liut (@MichaelLiut) reported from Toronto, Ontario

    @RogersHelps @Rogers @RogersHelps is the intent to fix the outage today? What is the cause of the issue?

  • JGALLIE22 JAMIE (@JGALLIE22) reported from Toronto, Ontario

    Hey @Rogers GET YOUR **** TOGETHER! For the amount of money y’all make this should’ve been handled already.

  • pantandshirtman Fare evader (@pantandshirtman) reported from Toronto, Ontario

    The entire country hasn’t had service all day you retards @RogersHelps how is that even possible

  • _alicehirsch alice hirsch (@_alicehirsch) reported from Toronto, Ontario

    Can I give a big shout out to @Rogers for having an outage that is currently 16+ hours long and now I can’t even connect to my Spaces panel

  • poojarmalhotra Pooja R Malhotra (@poojarmalhotra) reported from Toronto, Ontario

    Dear @Rogers there is nothing intermittent about the outage. It’s not ‘some’ people that are impacted. ITS EVERYONE. Lost network at 2 am. It’s now 6.21pm ET.

  • BigDaddyWolfie1 Big Daddy Wolf (@BigDaddyWolfie1) reported from Toronto, Ontario

    @Rogers Maybe fix your phone service before you start running ads about something I need service to use

  • TheCarpenter79 Jorge Barbosa (@TheCarpenter79) reported from Toronto, Ontario

    @RogersHelps Still no @fido service! What is happening here?

  • BigDaddyWolfie1 Big Daddy Wolf (@BigDaddyWolfie1) reported from Toronto, Ontario

    Back to the #shelterlife, if Rogers would bother to restore services so I could call one. Guess it’s the streets for the night. Thank god for free wifi am I right. @Rogers figure your **** out

  • daveinthebeach1 daveinthebeaches (@daveinthebeach1) reported from Toronto, Ontario

    @RogersHelps This has become beyond ridiculous!!’ Restore my service immediately or at the very least release a statement telling us WTF is going on and why??

  • LucianeRibeiroP Lucy Ribeiro (@LucianeRibeiroP) reported from Toronto, Ontario

    @RogersHelps @Rogers This has become a joke. 16 hrs without service.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Michael_Coles Draec (@Michael_Coles) reported

    @RogersHelps i need support for my internet service

  • vikram_mangat vikram mangat (@vikram_mangat) reported

    @RogersHelps my service in mississauga has been down for 30 min now

  • canada_ld LindyLady 🇨🇦 (@canada_ld) reported

    @Rogers Rogers real interest is money. And making lots of it. If you've got ****** internet...ride it out. Don't get sucked in by the "We're here to help" company.

  • ridgeback_the Doug Harrison (@ridgeback_the) reported

    Just tried to buy IGNITE from @Rogers Gave up after a two hour ordeal w “support”. Then received a text saying they’d scheduled a tech. When I tried to cancel (because I never asked for one) they wanted to put me through another 2 hour ordeal. Gonna dump the whole thing.

  • mcjd MC JD (@mcjd) reported

    ..this essential service. I have requested a call back from a manager. No call. I don't understand how big business can GET AWAY with this and not be held accountable. Customers obviously don't come first for @Rogers Profit over the welfare of Canadians during this time #evident

  • AlittlebitDani Danielle (@AlittlebitDani) reported

    @Rogers I wish that were true!.. it’s actually expensive and my internet has been on and off all month and your “support” hangs up after hours long wait times but please weave your web of lies 🙄

  • faithMP9 Faith MP 🌈🕊️✌️ (@faithMP9) reported

    @theJagmeetSingh Rogers sent someone to get my family online who was looking for a quick lay. I threw them out after they tried to shove their tongue down my throat. **** @Rogers. Only capitalist scum would do business with them.

  • nlandrewphotog Andrew Smith (@nlandrewphotog) reported

    @writer6211 @Bell_Aliant @Rogers They only value a new customer. You could be a loyal client for 20 years with a bundle and never miss a Bill , they care more about the guy down the street they have never received a nickel from then you. It’s unreal.

  • JaredJConway Jared Conway (@JaredJConway) reported

    Does any company have a more terrible IVR/phone in experience than @Rogers?

  • flozer Anna Withrow (@flozer) reported from Toronto, Ontario

    @RogersHelps is there a problem with the lines in the M6N area? Service has been patchy and now out for the past hour