Rogers Outage Report in Richmond Hill, York, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4S and L4E.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 12: Problems at Rogers
Rogers is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Richmond Hill, Scarborough, North York, Stouffville, Maple, Woodbridge, Markham, Vaughan, Thornhill, Downsview, North Park, King, Rexdale and Concord.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
TV | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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tim.othy.roy
(@0TimBannister0) reported
from
Toronto, Ontario
@RogersHelps WiFi is down again in Toronto!
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🍁🤷♀️🤔🙄🤣🤦♀️
(@Dafkagirl) reported
from
Toronto, Ontario
@DrVivianS @jaze_ca @Rogers My experience was so opposite; I surmise it's a location issue. Although when I went, no security, just two store staffers. I had to wait outside, answer a slew of questions, get my photo taken, and show my ID before I could even enter. All that just to return a router 🥴
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Gerry Teoli
(@gerryteoli) reported
from
Whitchurch-Stouffville, Ontario
@RogersHelps I’ve got two kinds of PVR’s. The old kind gets the MLB channel today. The NextBox doesn’t get it today. I’m in Stouffville. Is there a Rogers wide issue or is it me?
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maritza blasquez
(@maritzablasquez) reported
from
Toronto, Ontario
@Rogers my husband was charged with 2 Spanish channels,he called to cancel &explained we never made a request 4 this,he was told that he wont get a credit back bc a “Maritza Blasquez” was leaving w/him & they assumed that bc of my Spanish last name I’ll be watching those channels
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💥💥Twitch.tv/LuchaFreddie💥💥
(@LuchaFreddie) reported
from
Toronto, Ontario
To any of my subscribers or followers on @Twitch I'm sorry I cannot stream for you right now. Rather annoyingly my internet is randomly dropping out on me without warning & has been a regular issue for quite some time. Right now it's the worst it has ever been. Thanks @Rogers 1/3
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Jeffrey Thompson
(@Jeffdthompson) reported
from
Toronto, Ontario
How does one of Canada’s biggest communications companies fail so bad at communicating a “planned” 8hr internet outage in my area?! Thanks for nothing @RogersBiz
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Erin Nixon
(@ErinNix71) reported
from
Toronto, Ontario
@RogersHelps My Ignite internet which controls EVERYTHING in my living space is just blinking at me. No service. On a Live Chat for help but now on hold. THIS is what I get with premium service??? Not happy.
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Amanda Mae Risser
(@AmandaRisser1) reported
from
Toronto, Ontario
@RogersHelps But it doesn't work. I've tried. I'll take a screenshot of what it takes me to later and show you.
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Leviana Coccia
(@levianacoccia) reported
from
Toronto, Ontario
My s/o & I are on calls all day, working on large network servers & connecting with dozens of people for our jobs. Everything in our condo is connected to our @TekSavvyBuzz WiFi. Our TV, our work, my cell phone (b/c w/o using @Rogers WiFi calling, every call I make drops).
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Carlo Gon
(@CarloGon) reported
from
Vaughan, Ontario
@RogersHelps It's the last thing you want us to experience? REALLY??? We have so many tickets and technicians coming and trying to figure out the issue. Nobody can. There is at least one ongoing ticket. Some technical support staff are kind and considerate. Others are terrible.
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Leviana Coccia
(@levianacoccia) reported
from
Toronto, Ontario
I cannot open a document on my work computer w/o being connected to the internet. We still haven't heard about when @TekSavvyBuzz/@Rogers will send a technician (& I get it, pandemic protocols are critical). Going into the weekend unsure whether we can work BAU come Monday. WTF?
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Jase Cole 🏳️🌈🦄
(@pawrapid) reported
from
Toronto, Ontario
@RogersHelps Any service interruptions in downtown Toronto, specifically the Church-Wellesley Village? My entire building has been down for the entire day.
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💥💥Twitch.tv/LuchaFreddie💥💥
(@LuchaFreddie) reported
from
Toronto, Ontario
Another day, another internet engineer. Chap tells me that it's a bigger issue possibly effecting my whole apartment building & has to be referred up to another department; which will take up to 72 hours. So enjoy your intermittent @rogers ignite service is what you're saying.
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weebjo
(@BAPEbeachshorts) reported
from
Toronto, Ontario
Whys the net in developing country levels of bad in Toronto i was trying to secure fortnite Ws @RogersHelps
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...santi_
(@j_santi221) reported
from
Toronto, Ontario
@RogersHelps Your services sucks….
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Heather Loduca
(@heatherloduca) reported
from
Toronto, Ontario
Just when I thought #Rogers couldn’t get any worse, I’ve learned this company truly does not give a F*ck about their customers and is happily taking advantage of people during the worst year in history. @RogersHelps
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Chris Centeno
(@chriscenteno75) reported
from
Richmond Hill, Ontario
@Rogers internet service has been down since 7:45am EST in the L4E neighborhood in Richmond Hill. People are WFH and kids can not connect to online school. What’s the situation and ETA to resolve. Unacceptable given people are dependent on you as an ISP.
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Carlo Gon
(@CarloGon) reported
from
Vaughan, Ontario
@Rogers and their super unreliable internet is down again. Misleading commercials. More headaches than any other provider.
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Krushnaji Gavas
(@PlutofromON) reported
from
Toronto, Ontario
@Rogers Sure. Why not all of Rogers's customers have this option in the App? Second thing, all Canadian Telecom come together and launch one app to stop such frauds so it will help to understand what kind of frauds going on and what is new in the Market.
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Marianne Bolton
(@MarsBolton) reported
from
Toronto, Ontario
@RogersHelps okay this is becoming a bad joke... thank god there is no Leafs hockey tonight!!
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Jessica Weingarten
(@jessweingarten) reported
@RogersHelps Hi - is there currently an issue with the Ignite TV app? Suddenly cannot cast to TV using Chromecast, and it looks like many others are having the same problem. Will it be fixed?
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Randomaniac
(@krbcan) reported
@RogersHelps You are basically trying to force people to upgrade to take the internet service if they don't already have it. If you truly are pushing value, then offer a Ignite TV offer that is NOT bundled with internet services. 2/2
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Mathieu Joly
(@MateJoly) reported
@RogersHelps hey Rogers. Just got my 9th spam call of the day. What are you doing to help your customers avoid being robocalled all day? This is getting ridiculous.
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Anna Farrow
(@annafarrow) reported
@RogersHelps My husband is horrible with remembering passwords.
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Randomaniac
(@krbcan) reported
@RogersHelps You are basically trying to force people to upgrade to take the internet service if they don't already have it. If you truly are pushing value, then offer a Ignite TV offer that is NOT bundled with internet services.
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Daniel Roaché
(@Toronto_Ghost) reported
@RogersHelps @johnny4646utah @MjrPerrella Does this apply to all customers? My wifi is down AGAIN and no resetting will fix it😡 what is this?? It’s like at EXACTLY 6am y’all just flipped the switch
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ガベ
(@mirakame_) reported
@RogersBiz is the worst internet company on planet earth don't @ me
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A 🥞
(@lyshawins) reported
@RogersHelps @Rogers how do I request a manager to contact me about a billing issue?
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Dave L
(@designedbydave) reported
@mcmanus17 @RogersHelps Check to see if there is an “add-on” on your plan. I don’t have a 5G supported iPhone yet but I looked into it and with bell you had to do it through the bell app to get in the 5G network. No fees.
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Daniel Roaché
(@Toronto_Ghost) reported
@RogersHelps Don’t even cap we both know more than half of your Toronto customers don’t have service rn. No wifi no cell. Everyone’s experiencing issues right now, stop capping and fix the internet or don’t charge ppl for it.