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Rogers outages and service status in Richmond Hill, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 9 outage signals in the last 24 hours around Richmond Hill, including 9 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 10, 7:32 PM EDT.
  • 66% Internet (66%)
  • 14% Wi-fi (14%)
  • 8% Total Blackout (8%)
  • 7% TV (7%)
  • 3% E-mail (3%)
  • 2% Phone (2%)

The latest reports from users having issues in Richmond Hill come from postal codes L4C .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 11: Problems at Rogers

Rogers is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Richmond Hill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Vaughan, Markham, Richmond Hill, Scarborough, North York, and Concord.

CityProblem TypeReport Time
Toronto Internet 49 minutes ago
Toronto Internet 2 hours ago
Toronto Internet 2 hours ago
Toronto E-mail 4 hours ago
Toronto Total Blackout 5 hours ago
Toronto Internet 9 hours ago

Nearby cities with recent reports

Toronto

47 recent signals

49 minutes ago
Vaughan

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • JProwess
    Juan Pablo V (@JProwess) reported from Toronto, Ontario

    @RogersHelps Roam like home is a scam. I stopped using it before midnight PT but apparently since it was already the next day in ET I got charged 12 dollars for 0.14 MB. We truly have one of the worst telecom industries in the developed world

  • REWoman
    ReWoman👠 (@REWoman) reported from Toronto, Ontario

    @_mcderpy @Rogers Honestly I just hung up. They are the worst ever ! Multiple people. I should send them a bill for my time. Garbage service

  • REWoman
    ReWoman👠 (@REWoman) reported from Toronto, Ontario

    @JohnSterne @Rogers What a terrible business motto but when there is hardly any competition they do whatever they want to people.

  • KristenRidley
    Kristen Ridley (@KristenRidley) reported from Toronto, Ontario

    Ugh, @RogersHelps your service is the worst. None of my services working for going on 3 hours now. So much for those emails from your CEO about doing better.

  • macellonesangel
    Angel Macellones (@macellonesangel) reported from Toronto, Ontario

    @simonjagassar @RogersHelps Same issues with me.

  • 0TimBannister0
    Timothy Roy Walks (@0TimBannister0) reported from Toronto, Ontario

    @Rogersdonthelp @RogersHelps @Rogers Rogers internet is down again. Must be rain coming.

  • REWoman
    ReWoman👠 (@REWoman) reported from Toronto, Ontario

    I have never seen such ridiculous customer service as @Rogers 🤯🤯🤯

  • E_R0z1E
    E_Rozie (@E_R0z1E) reported from Toronto, Ontario

    My entire @RogersHelps is down yet again!

  • ChefBoehmer
    Chef Boehmer (@ChefBoehmer) reported from Toronto, Ontario

    @Bell worst customer service. My business internet down getting the runaround to get a Tec to the restaurant, have been told they will come on Monday but they can’t even find the work order. And refuse to send some immediately. Will be calling @RogersBiz first thing

  • TheLawofWork
    David J. Doorey🇨🇦 (@TheLawofWork) reported from Toronto, Ontario

    @Rogers could spend the equivalent of the GDP of the USA on ads claiming it cares about service. But I still won’t believe it until a friendly human being answers the phone on the third ring when I call and immediately solves my problem. Good luck with that.

  • mishd27
    Mish (@mishd27) reported from Toronto, Ontario

    @RogersHelps outage in south Etobicoke. Any ETA on when it will be restored???

  • _jemmstonee
    Jemmstonee (@_jemmstonee) reported from Toronto, Ontario

    My @rogers home internet been down since yesterday. Like how??? Then you ppl will have the gall to call and try to offer me “ promotions” to get more of my business

  • CosmicBeing89
    CosmicBeing (@CosmicBeing89) reported from Toronto, Ontario

    @chatrmobile what’s going on? I am neither able to access internet nor send any messages! Sob sob 😭 @Rogers can you please adopt me? Same number but your service and 5G!

  • boozippy
    zak (@boozippy) reported from Toronto, Ontario

    @RogersHelps Rogers is becoming very painful non stop outages getting sick and tired it sucks

  • GwapogiTalaga
    Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario

    @johntory's press release says something along the lines of "thank you to Torontonians for trusting me as mayor"...spoiler alert, I never trusted him. I can't put my faith in a corporate lackey for a predatory company like @rogers. **** you, Tory.

  • aheim72
    Annette Heim (@aheim72) reported from Toronto, Ontario

    Internet is out AGAIN @RogersHelps & TV has been spotty all day!! Why am I paying so much for your services when they NEVER work!!! 🤬🤬🤬

  • sullisjinri
    肥婆的树洞💭 (@sullisjinri) reported from Toronto, Ontario

    @RogersHelps hi fix your landline internet pLEASEEEEE girl’s trynna watch some horror movies

  • REWoman
    ReWoman👠 (@REWoman) reported from Toronto, Ontario

    @netflix_trader @Rogers Just a horrible experience … worst I can remember

  • simcoe7
    Kelly McDonough (@simcoe7) reported from Toronto, Ontario

    @RogersHelps no service again tonight! Hasn’t been right since the big outage! So tired of paying huge Rogers bills to come home to buffering or nothing!

  • MariaMlop13
    maria lopreiato (@MariaMlop13) reported from Toronto, Ontario

    @RogersBiz DISGUSTING!! My poor grandmother is in a home with Dementia and my mom can’t cancel her cable, even after providing POA? Who do we need to go to? Better business bureau?! Stop bullying people 🤬🤬

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Uncle_Jed_1
    Budman (@Uncle_Jed_1) reported

    @RogersHelps Connect with support so we can investigate... I thought I just did!

  • SeNoR_Jeff13
    Jeff (@SeNoR_Jeff13) reported

    @RogersHelps No problem but in the future it would be helpful if Rogers posted something when a fundamental service that people reply on has an outage.

  • PabloEsHOEbar
    Patola EsHOEbar (@PabloEsHOEbar) reported

    @RogersHelps @Triceptic0n87 AND FUNNIER ENOUGH, my wifi has been down since last night and still down today and been on my phone’s hotspot because I cannot work from home again and FUNNY enough they are not reimbursing my bill again for this inconvenience all they do is make me talk to their useless AI.

  • WeberK94
    Kieran W (@WeberK94) reported

    .@Rogers has got to be one of the worst companies in Canada. Gonna miss hearing Kelly call the games this year

  • hi_caicai
    CaiCai (@hi_caicai) reported

    @RogersHelps I don't see any response, but there's no internet connection, the device's yellow light is flashing continuously, and I can't get through to customer service either

  • jenniferdrader5
    Jennifer Drader (@jenniferdrader5) reported

    @RogersHelps @MerileeToo When you call there is no option for email support and the AI cant figure ot out, then just keeps repeating. Then I just selected internet and then get told there are higher then normal call volumes and to call back and then it hangs up

  • aneupane
    AK... (@aneupane) reported

    @MikeDelpieroX @RogersHelps I'm not going to file complaint for my personal time damage but will report their fraudulent behavior towards customers. There might 1000 of victims like me. Luckily I noticed and have time to wait almost 3 hours but think of those who doesn't. You promise and don't fulfill?

  • RC3POX3Point0
    Ryan (@RC3POX3Point0) reported

    @cwiltzy @Rogers Lmao such a piece of **** conglomerate

  • kwtib
    Andrew (@kwtib) reported

    Officially on hold with @Rogers for 1.5hours... for tech support.. because someone damaged a rogers line to a seniors residence. Good job Rogers!

  • belljoseph
    JB55 (@belljoseph) reported

    @RogersHelps Except now and for the rest of today there is no holding. We’ve been trying to call every day for a week and are told it’s too busy and to call back. Today was the first time we actually were put on hold. Only for you to hang up on us.