1. Home
  2. Companies
  3. Rogers
  4. Richmond Hill
Rogers

Rogers outages and service status in Richmond Hill, Ontario

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Rogers generated 9 outage signals in the last 24 hours around Richmond Hill, including 9 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jun 12, 5:17 PM EDT.
  • 64% Internet (64%)
  • 14% Wi-fi (14%)
  • 10% TV (10%)
  • 6% Total Blackout (6%)
  • 4% E-mail (4%)
  • 3% Phone (3%)

The latest reports from users having issues in Richmond Hill come from postal codes L4C and L4E .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond Hill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, North York, Scarborough, Richmond Hill, Markham, Concord, York, and King.

CityProblem TypeReport Time
Toronto Internet 4 hours ago
Toronto TV 8 hours ago
North York E-mail 11 hours ago
Toronto Internet 11 hours ago
Toronto Internet 11 hours ago
Toronto Wi-fi 15 hours ago

Nearby cities with recent reports

Toronto

64 recent signals

4 hours ago
Scarborough

6 recent signals

1 day ago
Markham

3 recent signals

3 days ago
North York

2 recent signals

11 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • JeffersnDarrell
    Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported from Toronto, Ontario

    @RogersHelps Is there an outage in downtown Toronto?

  • mishd27
    Mish (@mishd27) reported from Toronto, Ontario

    @RogersHelps outage in south Etobicoke. Any ETA on when it will be restored???

  • _raystackz187
    Wolf of Bay Street (@_raystackz187) reported from Toronto, Ontario

    @RogersHelps worst customer service, I am never going with rogers ever again

  • tickylongue
    T. Longue (@tickylongue) reported from Toronto, Ontario

    @cbcmarketplace you should investigate @Rogers. They’re falsely advertising 1.5 Gbps and when customers upgrade, they have no internet because of “provisioning” issues with no estimate for fix.

  • 0TimBannister0
    Timothy Roy Walks (@0TimBannister0) reported from Toronto, Ontario

    @Rogersdonthelp @RogersHelps @Rogers Rogers internet is down again. Must be rain coming.

  • iamdieroiramor
    rr. (@iamdieroiramor) reported from Toronto, Ontario

    @RogersHelps are you guys prepared for customers? Why is my internet not working?

  • heyref88
    AG (@heyref88) reported from Vaughan, Ontario

    @RogersHelps I’ve been on hold for over an hour waiting to speak to the customer retention area. In what world is this acceptable??

  • LindyDeckert
    Lindy Deckert (@LindyDeckert) reported from Markham, Ontario

    @RogersHelps no streaming services tonite or last night. Help us out

  • TheLawofWork
    David J. Doorey🇨🇦 (@TheLawofWork) reported from Toronto, Ontario

    @Rogers could spend the equivalent of the GDP of the USA on ads claiming it cares about service. But I still won’t believe it until a friendly human being answers the phone on the third ring when I call and immediately solves my problem. Good luck with that.

  • harryleor
    Harry Leor (@harryleor) reported from Vaughan, Ontario

    @MattiHaapoja @RogersBiz Rogers's internet is slow

  • Jamiesingleton
    Jamie singleton (@Jamiesingleton) reported from Toronto, Ontario

    Hey @RogersHelps, is there an issue with the phone support? I’ve been on hold for an hour and 20 minutes so far - no option for a callback, anything like that…

  • Mysticalbug
    Jill McLean (@Mysticalbug) reported from Toronto, Ontario

    @RogersHelps I'm so fed up!! Area outage again! When are you guys going to properly fix the problem. Bathurst/401 area??

  • winnimartha
    Martha Holmen (@winnimartha) reported from Toronto, Ontario

    @RogersHelps Can you tell me if there’s a service disruption in Scarborough? Trying to figure out if it’s on my end or yours.

  • laurensouch
    Lauren Souch (@laurensouch) reported from Toronto, Ontario

    @RogersHelps your business account reps transferred me to ignite after they couldn’t help over an hour ago… I’m trying to change my package and sort out a billing issue but this seems wildly long to be on hold? But I don’t want to hang up and lose my spot if it’s just busy…

  • MichaelLiut
    Michael Liut (@MichaelLiut) reported from Richmond Hill, Ontario

    @Rogers @RogersHelps another outage of Internet, TV, and Cable. I’m incredibly frustrated with your #unreliable “services”…

  • MaryAnnToronto
    Mary Ann Torres (@MaryAnnToronto) reported from Toronto, Ontario

    Hi @Rogers - your “loyalty” customer service is everything except loyalty or customer service. After +15 years and +$ 800 monthly you lost me. Switching to a company that prioritizes us, your customers #rogers @RogersHelps

  • jayshah23084733
    jay shah (@jayshah23084733) reported from Toronto, Ontario

    @Rogers Rogers have worst service in world & I am going forward to file consumer complain- mental harassment by rogers I placed order for iphone 14 pro max 256 through rogers win back team and they promised me after checking for stock while ordering iphone, I will receive in 1 week

  • apoorvagopalan
    അപൂർവ 🏳️‍🌈 (@apoorvagopalan) reported from Toronto, Ontario

    @Rogers : Internet box is down.. damn fix it!!!!

  • CuteBabyBella26
    Alicia (@CuteBabyBella26) reported from Toronto, Ontario

    @Rogers your company does not know how to treat your clients, my family has been with this **** company for 30 years. But will now be canceling all services.

  • E_R0z1E
    E_Rozie (@E_R0z1E) reported from Toronto, Ontario

    My entire @RogersHelps is down yet again!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • JnineTre
    J9 (@JnineTre) reported

    @RogersHelps All devices. Not on the outage map, but down detector has lots of reports. It drops every few minutes. I've done all the trouble shooting, and the queue to talk to a rep is 86. Been happening since yesterday.

  • erinislearning
    Erin Casey 🇨🇦 (@erinislearning) reported

    @SaneeshVS16 @RogersHelps Internet has been extremely spotty impacting all devices and TV in Barrie. Cell service for hotspots is not strong either which is usually a sign of a major Rogers issue.

  • LoveMy7Wood
    Love My 7 Wood (@LoveMy7Wood) reported

    In my recent travails with @rogers, one thing that happened was their service technician accidentally disconnected my @bell home phone. Rather than have him reconnect it I realized I was paying $98.88 per month for something I rarely used, and received almost exclusively junk calls and scam calls on, so I called Bell and cancelled it. That’s $1200 back in my pocket every year. Boy, it feels good.

  • whiteboywork
    chris (@whiteboywork) reported

    @RogersHelps fix your internet stability... all day non stop disconnect ... for a week now having issues your support ppl can't fix

  • KNugent4118
    KNugent4118 🇨🇦🇨🇦🇨🇦 (@KNugent4118) reported

    @ClunekMarika @Rogers @RogersHelps Unfortunately we don't have Cogeco available in our area. Damn monopoly.

  • daveaurkov
    Dave (@daveaurkov) reported

    @LoveMy7Wood @RogersHelps I switch away from @Rogers 17 years ago and never looked back. Worse telecom company. Ever.

  • jsam10983741
    Lt (Retired LAPD) Frank Columbo 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦 (@jsam10983741) reported

    @LoveMy7Wood @Rogers @RogersHelps I’ve had cell issues for some time and I’m dreading calling them. One of the worst companies I’ve ever dealt with.

  • whiteboywork
    chris (@whiteboywork) reported

    @Rogers oh stayed up for 15 mins ... 1 week of this issue and not even attempt to reach out ... really poor customer service

  • sotiredsotired
    tiredsotired (@sotiredsotired) reported

    @RogersHelps Tbh, I’ve totally given up and when I get a clear moment to deal with switching service providers etc, I will. A relationship that has existed since 1994 is about to end (wifi, phones, tv)

  • LoveMy7Wood
    Love My 7 Wood (@LoveMy7Wood) reported

    If you are considering (or have to due to equipment failure like me) switching from Ignite to Xfinity on @Rogers here are some things to be aware of that they do not tell you before, during or after the transition. First, a new account will be opened, independent of your previous account, and unless you call and close your previous account, you will be double billed. Second, nobody will ask you for your credit card and it won’t be transitioned from your old account so unless you go online and add it, in a month you will be getting nasty notices. Three, if you have streaming services like Crave that you buy through Rogers it will not be transferred to your new account automatically. You must call to get it added. Fourth, expect at least one of the Xfinity boxes not to work properly. I’ve done the transition now at my cottage and home and multiple service visits and equipment replacements may be necessary. Fifth, if you have Rogers/ Yahoo email or Finance accounts they don’t automatically transition and multiple phone calls may be necessary and it may take the knowledge of a supervisor to get them going again. And sixth, Rogers goes out of its way to make speaking to an actual human being virtually impossible and you have to fight with AI and may be lucky and get through to someone in a few minutes or, like me, you can waste hours and hours on hold. And finally, they are going to email you a survey on how they did. Don’t fill it in right away. Wait a few days to make sure things work and work as they should. Good luck!