Rogers outages and service status in Richmond Hill, Ontario

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond Hill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, North York, King, Markham, Richmond Hill, York, Concord, Vaughan, Thornhill, Maple, Woodbridge, Purpleville, Downsview, and Kleinburg Station.

City	Problem Type	Report Time
Toronto	Wi-fi	8 minutes ago
Toronto	Internet	5 hours ago
Toronto	Internet	13 hours ago
Toronto	Internet	16 hours ago
Toronto	Internet	21 hours ago
Scarborough	Internet	22 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

• 
  Jessica Edwards (@sometimeslola) reported 7 seconds ago from Toronto, Ontario

  Another day of no internet courtesy of @RogersHelps @RogersBiz. If you’re “doing work” or “updating the systems” why not text to inform your customers. Just terrible service. The worst.

• 
  zak (@boozippy) reported 1 minute ago from Toronto, Ontario

  @RogersHelps Rogers is becoming very painful non stop outages getting sick and tired it sucks

• 
  CHANDORA_pk (@pkchandora) reported 1 minute ago from Toronto, Ontario

  @Rogers Yes I did. They stated it will take 24-48 hours. It's way too long to resolve a small issue like this. Would really appreciate if your technical support team expedite the request.

• 
  Carlos Calderon (@calderonc9) reported 2 minutes ago from Toronto, Ontario

  @Rogers My internet hasn’t been working well lately. You don’t have internet right now!! Are you guys having issues?? #internetdown

• 
  Dani (@Dani_official13) reported 6 minutes ago from Toronto, Ontario

  @RogersHelps I have been on hold waiting to talk to someone for over an hour and live chat is also telling me I need to wait. GET IT TOGETHER or I WILL cancel my service

• 
  rr. (@iamdieroiramor) reported 8 minutes ago from Toronto, Ontario

  @RogersHelps are you guys prepared for customers? Why is my internet not working?

• 
  Kelly McDonough (@simcoe7) reported 9 minutes ago from Toronto, Ontario

  @RogersHelps no service again tonight! Hasn’t been right since the big outage! So tired of paying huge Rogers bills to come home to buffering or nothing!

• 
  Poly Andrada⭐️⭐️⭐️ (@SalaPoly) reported 10 minutes ago from Toronto, Ontario

  @RogersHelps my internet is so slow that the speed test asked me 3 times to retry. I tried to contact customer service and nothing. How can I get assistance?

• 
  Perry Schwartz (@PerryS33) reported 13 minutes ago from Vaughan, Ontario

  What is going on with @TSN_Sports live sports on @rogers ignite. Choppy. Blurry. Audio issues. Glitches. It’s been like this for weeks for Leafs and Raptors games. Help!!!

• 
  Mark Orlan (@MarkOrlan) reported 25 minutes ago from Toronto, Ontario

  @RogersHelps @brettjjohnn Same issues we keep having with @Rogers. Internet has been down so many times over the past week, I sound like a broken record. Sadly, when you’re a monopoly your customers are taken for granted; even your most loyal ones.

• 
  Michael Vera (@MichaelVG19) reported 27 minutes ago from Toronto, Ontario

  @RogersHelps down again in the downtown Toronto area?

• 
  Jon Gauthier.eth (@JonGauthier) reported 31 minutes ago from Toronto, Ontario

  Hey @rogers @RogersHelps i can’t login to my email & your lost password function is broken i need access to that email

• 
  Adam Scott (@AdamScottEnv) reported 32 minutes ago from Toronto, Ontario

  internet is still down after four days. @RogersHelps cable network is ‘degraded’ in my area apparently, but the company refuses to help or provide information. My ISP @TekSavvyBuzz gets no information from them at all. Unacceptable service quality. #oligopoly @CRTCeng

• 
  Mark Orlan (@MarkOrlan) reported 35 minutes ago from Toronto, Ontario

  I was just starting to get into #BachelorInParadise and of course the @Rogers NextBox reboots twice. Seems there’s another #Rogers #outage in our area. I’m not sure they’re living up to their new service level commitments. Oh, and need I mention internet issues? …constant 😤

• 
  肥婆的树洞💭 (@sullisjinri) reported 41 minutes ago from Toronto, Ontario

  @RogersHelps hi fix your landline internet pLEASEEEEE girl’s trynna watch some horror movies

• 
  Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported 45 minutes ago from Toronto, Ontario

  @RogersHelps Trying to get thru to your Rogers Move to move my services but the number is out of service. How do I reach #Rogers to set up my move or should I talk to @Bell?

• 
  Adnanas 🐻 (@Comradnan) reported 50 minutes ago from Toronto, Ontario

  Canadian telecoms is great because: @RogersHelps forces me to change digital cable for their ignite cable. Then they end up charging me for both services. Then I have to call and be on hold for 19 minutes and counting for the privilege of only being charged for 1 service.

• 
  Ricky Garcia🇸🇻🇨🇦 (@RikGarc) reported 53 minutes ago from Toronto, Ontario

  @RogersHelps rogers Internet is the worst ever!!

• 
  T. Longue (@tickylongue) reported 53 minutes ago from Toronto, Ontario

  @cbcmarketplace you should investigate @Rogers. They’re falsely advertising 1.5 Gbps and when customers upgrade, they have no internet because of “provisioning” issues with no estimate for fix.

• 
  CosmicBeing (@CosmicBeing89) reported 60 minutes ago from Toronto, Ontario

  @chatrmobile what’s going on? I am neither able to access internet nor send any messages! Sob sob 😭 @Rogers can you please adopt me? Same number but your service and 5G!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SAMIR PANDYA (@ss_pandya) reported 5 minutes ago

  @RogersHelps I experienced such issue for the first time where obly one mobile phone doesn't have network (with no phone related problem) and Service providers can't explain the issue adequately nor an assurance on if it will happen again.

• 
  travisrenney (@travisrenney) reported 6 minutes ago

  @RogersHelps @MannySforza If customer support is important to Rogers they would have more support personnel and lower wait times for customers. Do better Rogers.

• 
  Abbas Naqvi (@sakzaan) reported 6 minutes ago

  @RogersHelps Its a samsung s26 ultra in black that i ordered which is at the back order with no clarity of receiving it, while im being charged for the service package upgrade for the package! I dont mind changing the color, but I need the phone ASAP! I dont mind picking it up

• 
  Chris P Bacon (@pozpiggy86) reported 7 minutes ago

  @Rogers Yes. My service is still down and according to your website, it is an outage in my area that has gone on for almost a full 24 hours now. Your tech support has submitted a ticket yesterday, but no response has been received yet.

• 
  Onesiphorus 🟪⬜️🟩 🇬🇧🇨🇦 (@Caro_WiserNow) reported 7 minutes ago

  @RogersHelps Too late. I'm cancelling. It's been going on for two weeks and the "help" techies tell me they've fixed it. No use for this anymore with my current deal ending in three weeks.

• 
  Alexandra Levi (@AlexandraLevi56) reported 16 minutes ago

  @steven_plyley @Rogers You can file a complaint and tell him he can get lost

• 
  LashkarMahdi 🎒 (@LashkarMahdi) reported 17 minutes ago

  @RogersHelps Rogers support standard is going down day by say. Yesterday was on phone for 40 mins and no response, even now was on phone wait for for last 20 mins no response. Looks need to move out from Rogers.

• 
  Ann (@Yvrscribe) reported 19 minutes ago

  @Rogers my elderly mom has no landline service. I was told a technician would come by today to fix it. This is a #safety matter. She has no way to communicate if there is a fall or if she is sick. I’ve been on hold with your service people for an hour. Please contact me ! #rogers

• 
  izzy (@purgaytory_) reported 20 minutes ago

  @RogersHelps thank you, I rebooted my phone twice and it eventually went away. I'm located in the Fraser Valley in BC, close-ish to the border, however this isn't a problem I've had before.

• 
  Dan (@PotunaSalad) reported 22 minutes ago

  @RogersHelps From my experience, the Rogers Ambassador Team is totally useless. They botched my account and flat out lied to me and then made unauthorized changes to my account that even your customer care team can't seem to figure out! 19 year customer that's about to switch!