Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C and L4B.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 02/11/2026 05:15

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Markham, North York, Maple, Scarborough, Stouffville, Woodbridge, Richmond Hill, Rexdale, Vaughan, Thornhill, Downsview and North Park.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto Internet
CanadaToronto Internet
CanadaMarkham Total Blackout

Community Discussion

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Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • MotifConsulting Kamal Gautam (@MotifConsulting) reported from Toronto, Ontario

    .@Rogers has the absolute worst customer service of any company I’ve ever worked with. Not just nay Canadian telecom company - any company. Ever. How are they still in business?

  • j_santi221 ...santi_ (@j_santi221) reported from Toronto, Ontario

    @Rogers @RogersHelps Hi, why I cannot makes outgoing calls outside Toronto? Everytime I dial a number outside Toronto it says call failed same with 1-800 number. What seems to be the problem

  • LiteBlCollarWkr Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario

    @RogersHelps @ReaperOfBurgers I am curious as to how many service tickets I need to put in. This will be the 4th one. They refuse to actually come to the site and yet won't take my screenshots as proof of low speeds...."We found no problem" is the mantra.

  • ChicaD68 Cecilia Díaz H (@ChicaD68) reported from Toronto, Ontario

    @RogersHelps @PRBagga Here in Eglinton and Bayview the same issue….

  • blackmantroy blackmantroy (@blackmantroy) reported from Toronto, Ontario

    @davesbarnett @Rogers @Sportsnet I'm having the same problem

  • j_santi221 ...santi_ (@j_santi221) reported from Toronto, Ontario

    @Rogers @RogersHelps Hi., everytime I’m making a phone call the voice sound muffled. Turned it off and on but having the same problem.

  • createdbyrcw Randall C Willis (@createdbyrcw) reported from Toronto, Ontario

    Dear @RogersHelps, My employment relies on an Internet connection that doesn't crap out several times a day. Please fix the issue I discussed with several of your reps yesterday! Thank you

  • scottleggatt scott.leggatt (@scottleggatt) reported from Toronto, Ontario

    @amdelgreco @Rogers @RogersHelps Same here. Just got off the phone with support. Wanted to send somebody in 2 days!! I work from home. This is their last chance.

  • realgklaw Garson Law (@realgklaw) reported from Toronto, Ontario

    @RogersHelps hello, just enquiring on service outage at 8 Farm Greenway in North York. Vic Park and York Mills area.

  • michaelroberts Michael Roberts (@michaelroberts) reported from Toronto, Ontario

    @lechat33 @Rogers Same here! @RogersHelps fix this!

  • alstillo Alessandro Stillo (@alstillo) reported from Vaughan, Ontario

    @RogersHelps / your techs are having difficulty w/ a network security feature offered via MyRogers app; Tech Support Permission.

  • ChicaD68 Cecilia Díaz H (@ChicaD68) reported from Toronto, Ontario

    @RogersHelps we’ve been having wifi and tv problems since yesterday in Leaside area. Do you know why & what can we do about it?

  • 416Connection 416 Connection (@416Connection) reported from Toronto, Ontario

    @CRTCeng @Rogers @RogersMediaPR I would like to know how in 2022, Rogers is blatantly refusing to unlock older devices for non customers. In fact, if you call them, their managers refuse to speak to you and agents refuse to help you.

  • Bon_maie Bonnie M. (@Bon_maie) reported from Toronto, Ontario

    Is there a @RogersHelps outage in the m1w area?

  • MotifConsulting Kamal Gautam (@MotifConsulting) reported from Toronto, Ontario

    . @Rogers has the absolute worst customer service of any company I’ve ever worked with. Not just any Canadian telecom company - any company. Ever. How are they still in business?

  • PrimoB87 .Preemz. (@PrimoB87) reported from Toronto, Ontario

    So @RogersHelps you guys just hang up on ppl now after 15 mins? 3 calls, 3 hang ups while trying to resolve issue...multiple attempts since 10am...what a joke

  • melafirman Mel Firman (@melafirman) reported from Toronto, Ontario

    @flobu1a @Sportsnet @RogersHelps Just terrible.

  • NickWons Nick Wons (@NickWons) reported from Toronto, Ontario

    @DominousNolen @Rogers @RogersHelps Now I've been told it could take another 24 hours for service to be restored. Madness. I'm looking at changing providers this week, I can't deal with this.

  • TheDanLevy Dan Levy (@TheDanLevy) reported from Toronto, Ontario

    @The_IT_Nerd @Rogers That really, really sucks! Not that this is a solution for everyone and not that this ought to be necessary but the bright side is that with things like libraries and coffee shops open again it isn’t necessarily a total day ruiner (vs during the height of lockdowns)

  • daveinthebeach1 daveinthebeaches (@daveinthebeach1) reported from Toronto, Ontario

    @rogers can someone please explain to me why I pay you $300 a month for ******, inconsistent service? Trying to watch a ball game but can’t ! Rogers is the Absolute worst!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • JudithDavis4 Judith Davis (@JudithDavis4) reported

    @RogersHelps I’m unable to connect to my Voice Mail on iPhone. The message reads “Error performing request Unknown Error”. ?? What’s the problem ??

  • ravi_a_shah Ravi Shah (@ravi_a_shah) reported

    @RogersHelps Worst customer service experience I ever had. I didn't expect this from Rogers. Time to move to something else. @Rogers @Bell_Support

  • lxq42 Michelle D Ramsay (@lxq42) reported

    @Rogers Are 2 hr waits for customer service common?

  • JohnLennan5 JohnLennan (@JohnLennan5) reported

    @Rogers stop screwing the public and get your internet right. No internet the entire day today. It's been like this for the past 6 months. Horrible service. **** you. There is literally no excuse for this ****** service.

  • clairezhao92 JZ (@clairezhao92) reported

    @Fidomobile is wifi not working now? I’m in midtown Toronto @Rogers

  • m_elek melek 🇨🇦 🇺🇦 🏳️‍🌈 (@m_elek) reported

    Despicable marketing by @RogersHelps using an sleazy offshore call center, incessant calls, rude telemarketers hang up as soon as they think they wont get a sale. Ignoring repeated do-not-call requests. Would never do business with Rogers.

  • CaseyArrrr Casey R (@CaseyArrrr) reported

    @RogersHelps My cellular service never goes above two bars, and can’t even load Twitter fully, why? I’m in a populated area, this is ridiculous for the amount we pay.

  • _Tim_Vee_ Tim Vee (@_Tim_Vee_) reported

    @RogersHelps. contacted you on 27/12 to upgrade Internet. Said they couldn't help at the time and would call back. We called back last week and still no progress. Tried again today and on hold for over an hour. HELP!

  • BelarusLunaria ⊹⊱✼⟆ιℓεƞϲε✼⊰⊹_silencednomore🇨🇦 🇺🇸 🙏🇺🇦 (@BelarusLunaria) reported

    @CCTS_CPRST @Rogers @RogersHelps Thank you kindly. The problem is solved now, but I will be filing a complaint about what they did, and how I was treated as their customer.

  • thisandthat987 Arg (@thisandthat987) reported

    @Rogers worst service! Tech issues unsolved, sent to sales pushed upgrades, sent to retention no help, tried cancelling bundle to only keep internet & told I’ll be charged more at 120/month . Theyre website offers internet for 60. But they want to charge me 120. 3 hours on hold!