Rogers Outage Report in Richmond Hill, York, Ontario
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The latest reports from users having issues in Richmond Hill come from postal codes L4C and L4S .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
Problems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (54%)
- Wi-fi (15%)
- TV (15%)
- Total Blackout (7%)
- Phone (6%)
- E-mail (5%)
Live Outage Map Near Richmond Hill, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Thornhill, Markham, Maple, Vaughan, York, North York, Richmond Hill, Woodbridge, Purpleville, Downsview, Kleinburg Station, King City, and Stouffville.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
5 hours ago | |
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Toronto
|
Internet | 5 hours ago |
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Toronto
|
Wi-fi | 5 hours ago |
|
Toronto
|
Internet | 13 hours ago |
|
Toronto
|
Internet | 13 hours ago |
|
Toronto
|
Total Blackout | 14 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Diane Fisico (@DianeFisico) reported from Toronto, Ontario@RogersHelps I’ve had slow internet in Toronto the past couple days... I see many similar complaints here on Twitter. Please advise if there is a known issue and what may being done. Thanks.
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Ryan Johnson (@ryandrewjohnson) reported from Toronto, Ontario@RogersHelps I’m experiencing internet outage in East York. Please help!
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Farhan Thawar (@fnthawar) reported from Toronto, Ontario@CanadaKaz Could be a hw problem @RogersHelps
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Lord Daniel R. Wright (@DanielRWright) reported from Toronto, OntarioDoes @Bell still offer paper billing? I'm done with @Rogers stopping paper billing. I was late again paying my bill because I never got their email notification! I honestly hate this so much!
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KᗩTᕼᖇYᑎ ᗩSᕼᗷY 🇨🇦 (@kj_ashby) reported from Toronto, Ontario@RogersHelps One hour on hold to try to get someone to figure this out. I hung up. I’m switching. Unreal. Worst #customerservice. Screwing a 15 year loyal client. A senior. Wow. Just unreal.
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Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario@gregobr @tower_Guy @Bryson_M @shruti_shekar @Bell @RogersHelps @NavdeepSBains Problem is that if you don't get a new 5G phone, you would still be paying for someone else who does. Maybe less so with the current financing model, but that is one of the problems with having meaningful competition only at the top end of the market.
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Trish Cassling (@trishca) reported from Toronto, Ontario@RogersHelps hey, this is the third day in a row that my internet is not available/inconsistent. I pay for this service, I'm trying to work remotely, I shouldn't have to tether to my cell. Inconsistency is not what I want in my internet service.
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James Dalgarno (@JamesDalgarno_) reported from Toronto, Ontario@Areathrasher @RogersHelps Just saw the email about service disruption in my area.
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KᗩTᕼᖇYᑎ ᗩSᕼᗷY 🇨🇦 (@kj_ashby) reported from Toronto, Ontario@RogersHelps 3 calls. 4 hours wasted. Your DM service sucks too. 15 year senior who always pays her bills on time. Completely ignored. We are calling tomorrow to cancel. Paying last bill and we are done. Disgusting. Filing a complaint with @CRTCeng too. Shameful behaviour.
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Glenn Steplock (@realStepy) reported from Richmond Hill, Ontario@RogersHelps so no updates on the widespread outage yesterday at 14:37hrs. Rogers outage map was a Red blob over the entire GTA
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Sonya Vahidy (@MrsSonyaVahidy) reported from Toronto, Ontario@Rogers my internet has been down for hours and I can’t work my class. You’re letting a lot of people down.
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Dom (@domlee2010) reported from Toronto, Ontario@RogersHelps @CRTCeng @EdwardSRogers since when porting a numbers to Rogers as a new customer involve me providing my password of my login from my old provider to Rogers. This is complete violation of privacy and data security
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Glenn Steplock (@realStepy) reported from Richmond Hill, Ontario@RogersHelps 2:49pm Rogers down all over for 5 min or less
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Tomme P (@destinypooh9) reported from Toronto, Ontario@RogersHelps internet not working again and again
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Lord Daniel R. Wright (@DanielRWright) reported from Toronto, Ontario@RogersHelps the fact you're literally willing to lose a customer because of you're stubbornness and unwillingness to meet a basic need of mine is ridiculous. I have my cell, internet and cable with you but if you can't just give me a paper bill, I'll take my business elsewhere.
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Glenn Steplock (@realStepy) reported from Richmond Hill, Ontario@RogersHelps @MathesonStep My office saw a huge hit on Rogers traffic my team is all over the GTA and everyone on Rogers dropped @14:37hrs for 5 minutes or less. I had another outage at 11:18hrs too. @RogersHelps
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Jacqueline Loch (@jacquelineloch) reported from Toronto, OntarioHELP @Rogers, your 5G network contractors were on my street just after Easter & left dozens of homes with 4ft deep holes on our front gardens w a piece of plywood & a construction cone on top. Said they would fill holes in 2 days...it’s July 1. Holes not filled. Help!
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Lord Daniel R. Wright (@DanielRWright) reported from Toronto, Ontario@RogersHelps you guys are terrible! I told you before I don't receive your email notifications for billing and I'm late once again. I honestly hate that you took paper billing away because it's really screwed me up. I'm calling @Bell about switching because I've had enough!
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Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario@RogersBiz after trying for 3 days your brilliant customer care team refuses to get back to me. You have hampered my business for 3 days. @bellcanadahater can you please help? I need a new internet/phone connection today for my business. I’m located at Yonge and sheppard Toronto
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NZP Chasers (@NZPChasers) reported from Toronto, Ontario@RogersHelps random internet crashes are amazing wjen evryone works from home now...you would think this wouldn't be a problem in the biggest city in Canada...
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Jojo rabbit (@Jojorab31076396) reported@RogersHelps here we go again. Waited 25 minutes, got a call back, that was good, associate could not help me, puts me through to credit,sorry I can't help here is the number who can, the stinking general number again. Wait is now 1.5 hrs. All I want to do is can a dig terminal
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Kathi Wilson (@midwifek) reported@Rogers Nope. Just talked again to a rep, 6x since last Wednesday. She said that all my options are exhausted, they don't know what's wrong,they've escalated. Blahblahblahblah. 10 billion dollar Corp that just ***** us over again and again. You can't fix anything.
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MarcusMax (@atomic911) reported@RogersHelps I want to cancel my camera in my Home Monitoring.
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Nicole Anatol (@NicoleAnatol) reported@RogersHelps I realized u are charging me 4 smart home monitoring & it was automatically done once free offer(that I didn't even want originally)ran out. Live Agent won't offer refund as I missed it on bill. Very cut-throat & as a longtime Rogers customer, so disappointed. Help!
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paul eric lagace (@polerix) reported@Rogers Except star doesn't work at the moment
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Rahul (@RK_pb02) reported@Rogers Anyone hearing can you please help with my agony of long calls with customer support every month to get my billing adjustments done? It’s a headache and not the greatest of customer experience. #BillingIssues
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N.Alishiryan (@alishiryan) reportedOrdered wifi and land line phone on 26,August,2021 from @Bell_LetsTalk for small business, its Almost 02, September they Just playing game like the technician will come today, tomorrow. Do the @RogersBiz can help regarding this issue. Thanks
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cherie anakin (@sk8jdgca) reportedChanging my internet, took 9 minutes to set up with Ben. Currently waiting 1.5 hours to cancel Rogers. @RogersHelps perfect example as why I’m leaving
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liam (@liamurray23) reportedFix ur **** @rogers your wifi ******* sucks
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🍓 Jolyne 🍓 (@__asterism__) reported@RogersHelps hi! My dad is currently on hold with Rogers right now, but I was wondering if I could get some help on here :) We're looking to switch my number from being the main to his being the main-- is that something you guys are able to do?