Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E, L4B and L4S.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 12/11/2025 12:50

December 11: Problems at Rogers

Rogers is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Richmond Hill, Scarborough, Rexdale, Markham, North York, Stouffville, Vaughan, Woodbridge, North Park, Thornhill, Concord, York, Maple and King City.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Wi-fi
CanadaToronto Total Blackout
CanadaToronto Internet
CanadaToronto Internet
CanadaRichmond Hill Internet
CanadaToronto Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • la_hwang Larry Legend (@la_hwang) reported from Vaughan, Ontario

    @RogersHelps are you having another outage?!?

  • alexkatherinep Alexandra K 🌸💁🏼 (@alexkatherinep) reported from Toronto, Ontario

    @RogersHelps hey there! I haven’t had internet since 1:30pm in Etobicoke. Is there still an ongoing outage?

  • iameyesnow EYES🚀ENTERSPACE (@iameyesnow) reported from Toronto, Ontario

    @Rogers horrible internet. I keep having outages every week. I will be changing my provider asap

  • thisisskarlett Kurt Tait aka Kaptain Skarlett (@thisisskarlett) reported from Toronto, Ontario

    @RogersHelps can you confirm if there is an outage in the finch/bayview area for internet and cable (Ignite)? Seems to be happening around the same time (btw 8-10pm) every night for the past two weeks….

  • meganksimpson Meg S, MA, RN (she/her) (@meganksimpson) reported from Toronto, Ontario

    @RogersHelps @FidoSolutions I’m wondering when the discount that was promised is going to be for the giant outage that occurred? I’ve checked my July bill for internet and phone and there was 0 discount for missing an entire day of work with no service.

  • marianamolinolo Mariana de Rivera (@marianamolinolo) reported from Toronto, Ontario

    @RogersHelps No thanks. Internet went down for the 5th time this week. Call me when you have a service that isn’t useless and prices that aren’t a rip off

  • 0TimBannister0 Timothy Roy Walks (@0TimBannister0) reported from Toronto, Ontario

    @RogersHelps This happens everytime they call for thunder showers. It's never the router. It's the main service here in Toronto. If you'd like a record look at my tweets.

  • LisaHollands5 LisaRenee🎧🎼🎮🏝 (@LisaHollands5) reported from Toronto, Ontario

    hey @RogersHelps No cable TV since 6:30 pm yesterday. Tried unplugging and replugging everything this morning and still no TV! At Yonge Sheppard area. Is cable down (again) ? Please advise thx

  • Mio_Yokoi Mio Yokoi 🇺🇦🏳️‍🌈🇯🇵🇨🇦 (@Mio_Yokoi) reported from Toronto, Ontario

    @CodingWithD @BlueJays @RogersHelps Honestly, the canned customer service speak of “I understand” is infuriating on so many different levels!

  • 0TimBannister0 Timothy Roy Walks (@0TimBannister0) reported from Toronto, Ontario

    @Rogersdonthelp @Rogers @RogersHelps I guess bad weather is coming again... My Rogers internet is connected without service yet again 😑... I'm glad I pay $100 dollars a month for... Service?

  • CosmicBeing89 CosmicBeing (@CosmicBeing89) reported from Toronto, Ontario

    @chatrmobile what’s going on? I am neither able to access internet nor send any messages! Sob sob 😭 @Rogers can you please adopt me? Same number but your service and 5G!

  • KimHalfyard Toronto Park Rehabilitation (@KimHalfyard) reported from Toronto, Ontario

    @RogersHelps My internet is down in Toronto. Is this new?

  • atomsmith Atom Smith (@atomsmith) reported from Toronto, Ontario

    @Rogers I’m on your do not mail, market or contact list. How am I getting these? I’ve not been a Rogers customer in over 8yrs! I never will be again! @CRTCeng

  • ScottTerrioHMA Scott Terrio (@ScottTerrioHMA) reported from Toronto, Ontario

    I’ll try not to spend the $8 all in one place that we received in compensation from @RogersHelps for the big outage.

  • 0TimBannister0 Timothy Roy Walks (@0TimBannister0) reported from Toronto, Ontario

    @Rogersdonthelp @RogersHelps @Rogers Rogers internet is down again. Must be rain coming.

  • Phoenixs35 Angel🦄 (@Phoenixs35) reported from Toronto, Ontario

    @Rogers Never got my reduce bill from the black out.. hmm what happen.

  • MsSaturnxne Legend of Zelda Crackhead (@MsSaturnxne) reported from Toronto, Ontario

    Garbage @Rogers giving 5 days refunds for "1 week". Where's my tax portion refund and those two extra days? Tax fraud. @BBBCentralON and @CanRevAgency better look into that ****

  • hainsworthtv Michael Hainsworth (@hainsworthtv) reported from Toronto, Ontario

    @resthink @Rogers In radio we had a standing policy of pulling all airline ads when a plane crash happened regardless of who’s jet went down. You’d think that kind of PR forethought would apply at Rogers, too.

  • YuvrajDhillon61 Yuvraj Dhillon (@YuvrajDhillon61) reported from Toronto, Ontario

    I am wondering why there is no network of rogers in TTC subway in Toronto? @RogersBiz

  • MichaelLiut Michael Liut (@MichaelLiut) reported from Richmond Hill, Ontario

    @Rogers @RogersHelps another outage of Internet, TV, and Cable. I’m incredibly frustrated with your #unreliable “services”…

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • thepamt Pamela Thompson (@thepamt) reported

    I’ve never had so many outages with Bell as I’ve had with Rogers this past year!! I’m working from home with two kids doing online school and my internet has been down all morning working from a hotspot is not ideal @RogersBiz @RogersHelps

  • Dan65354331 Dan (@Dan65354331) reported

    I have mixed feelings about the @Rogers purchase of Shaw. One one hand, I do the IT for a local non-profit and have had to deal with @ShawBusiness hosting for 2 years now. Never worked with a more dysfunctional company. On the other hand, Canada needs more competition.

  • eugene_fm Eugene Michasiw (@eugene_fm) reported

    Couldn't return a cable modem to @RogersHelps because their stores were closed during the lockdown. So they decided to send a collections agency after me. I returned the modem when their stores reopened, and yet the collections agency continues to harass me. **** Rogers.

  • dy_lovetorun Daniel Yeung (@dy_lovetorun) reported

    @RogersHelps is there internet outage in Unionville / Markham? We have reset the router a number of times already

  • idkjenna 🍋 (@idkjenna) reported

    When you’re trying to set up internet and @RogersHelps employees either transfer you so they don’t have to deal w you or just flat out hang up 🙃

  • jadyndad moi (@jadyndad) reported

    @Rogers Why does it take posting something to social media to get your attention?? Treat your customers like you value them instead of dead beats

  • Asudburygirl Tara Hennessy (@Asudburygirl) reported

    @CBCOttawa Shame on you @Rogers! What is this about making connections stuff you talk about and you treat your customers & the elderly like this?!?!

  • aktattan Abdulkareem Tattan (@aktattan) reported

    @RogersHelps how does this make sense, I am paying for internet and in a world where everyone is working from home. I can’t get a descent connection and the Rogers support wants me to just pay more, won’t actually solve my issue. I’m sitting here can’t even be in meetings

  • fahaduk fahad khan (@fahaduk) reported

    @RogersBiz Please check with the team on the ground, trying to help diligently for the past 6 hours or so

  • MrDeceptikev ..dECEPtiKEv.. (@MrDeceptikev) reported

    @Rogers This is bullshit. You lot should be broken up and new licences handed out. You guys are literally every single thing wrong with modern corporations. Abort this merger and that way you'll ACTUALLY do something good for the consumer for once.