Rogers outages and service status in Richmond Hill, Ontario

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond Hill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Markham, York, North York, Richmond Hill, Concord, King, Vaughan, Thornhill, Maple, and Woodbridge.

City	Problem Type	Report Time
Toronto	Wi-fi	5 hours ago
Toronto	TV	5 hours ago
Toronto	TV	7 hours ago
Toronto	Internet	7 hours ago
Toronto	Internet	7 hours ago
Toronto	Internet	8 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

• 
  Karen Lopez (@datachick) reported 2 minutes ago from Toronto, Ontario

  @wd5acr @Rogers The other person used a different name than mine when she set up the account. So it’s just the email address issue.

• 
  Susie Brown (@susiebrown_tdsb) reported 5 minutes ago from Toronto, Ontario

  @Rogers we have been trying to cancel our smart home monitoring for 3 years! Always put on hold endlessly. This is criminal. Please advise

• 
  Jon Lee (@JonLeeOSC) reported 5 minutes ago from Toronto, Ontario

  @RogersHelps is there an outage in the Rouge Hill area?

• 
  ReWoman👠 (@REWoman) reported 6 minutes ago from Toronto, Ontario

  @JohnSterne @Rogers What a terrible business motto but when there is hardly any competition they do whatever they want to people.

• 
  CHANDORA_pk (@pkchandora) reported 11 minutes ago from Toronto, Ontario

  @Rogers Yes I did. They stated it will take 24-48 hours. It's way too long to resolve a small issue like this. Would really appreciate if your technical support team expedite the request.

• 
  Kristen Ridley (@KristenRidley) reported 12 minutes ago from Toronto, Ontario

  Yet again no internet and @RogersHelps customer service chat was zero help. Now I have to go into my office to work and will be late. So not impressed.

• 
  Geoff Owen (@thisisgeoffowen) reported 16 minutes ago from Richmond Hill, Ontario

  @Rogers @RogersHelps Getting really tired of my internet going up and down constantly. Apparently so is everyone else on here. When can we expect a stable connection? #rogersoutage #rogersdown

• 
  Joe LaFortune (@joe_lafortune) reported 16 minutes ago from Toronto, Ontario

  Hey, @RogersHelps, please fix your digital channels on Ignite. Two days now they are unwatchable, hanging up every few seconds. I’ve been patient. Now it’s time for you guys to fix it!

• 
  Phil w. Tequila (@LiteBlCollarWkr) reported 19 minutes ago from Markham, Ontario

  @RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?

• 
  Karen Lopez (@datachick) reported 22 minutes ago from Toronto, Ontario

  Yet again someone has let a third party link their account to my @Rogers login. Again. This time I’m going to insist on getting info how this happened.

• 
  APHROSE (@AphroseMusic) reported 24 minutes ago from Toronto, Ontario

  Being on hold with @rogers for an eff up on their end that they didn’t have the courtesy to tell you about, for TWO HOURS is the worst form of punishment. What the actual EFF

• 
  Jill McLean (@Mysticalbug) reported 25 minutes ago from Toronto, Ontario

  @RogersHelps I'm so fed up!! Area outage again! When are you guys going to properly fix the problem. Bathurst/401 area??

• 
  Jessica Edwards (@sometimeslola) reported 28 minutes ago from Toronto, Ontario

  Another day of no internet courtesy of @RogersHelps @RogersBiz. If you’re “doing work” or “updating the systems” why not text to inform your customers. Just terrible service. The worst.

• 
  Jon Gauthier.eth (@JonGauthier) reported 33 minutes ago from Toronto, Ontario

  Hey @rogers @RogersHelps i can’t login to my email & your lost password function is broken i need access to that email

• 
  zak (@boozippy) reported 38 minutes ago from Toronto, Ontario

  @RogersHelps Rogers Sucks!! Over 24 hrs no internet!!!

• 
  Perry Schwartz (@PerryS33) reported 40 minutes ago from Vaughan, Ontario

  @TSN_Sports @RogersHelps why does the Leafs broadcast on TSN keep freezing up on Rogers Ignite? No other channel is an issue so it’s not a wifi or box reset issue.

• 
  Mango Jerry 🐠⚡️ (@AaronBJared) reported 49 minutes ago from Toronto, Ontario

  @RogersHelps no home internet or tv for the last 4hrs. Help, please!

• 
  Phil w. Tequila (@LiteBlCollarWkr) reported 50 minutes ago from Markham, Ontario

  @RogersHelps 24 hour support-just not 24 hours in a row......

• 
  E_Rozie (@E_R0z1E) reported 55 minutes ago from Toronto, Ontario

  @RogersHelps Already spoke to Support, yet another outage for Toronto

• 
  Thomas Jay Hayes (@thomasjayhayes) reported 57 minutes ago from Toronto, Ontario

  My stupid Ignite TV doesn’ work even though we installed it thee days ago. What the effing Eff @RogersHelps? Your products are bad.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rebecca Yu 🇨🇦 (@rebeccayu) reported 7 minutes ago

  @RogersHelps This took 45 minutes and an escalation to get a simple question answered correctly and to a long term customer who pay on average 600$ per month.

• 
  Homer (@HomieYak) reported 9 minutes ago

  @RogersHelps I've been on hold for 1:45 and counting... how many people are working... just looking for some help

• 
  Matan Buchler (@Walsurus) reported 11 minutes ago

  @RogersHelps Yep. Cable internet and phones. At this point I’m considering cancelling it all if you can’t help.

• 
  High_5_Brady (@Jimbb5022) reported 14 minutes ago

  @RogersHelps … the highest level of customer support and executive escalation. Instead of feeling heard or valued as a customer, I have been left feeling ignored and dismissed.

• 
  SG (@allkindsXO) reported 16 minutes ago

  @CGhembu @RogersHelps No solution

• 
  viktoh (@Iam_viktoh1) reported 18 minutes ago

  @RogersHelps I’ve tried resolving this through support multiple times but was refused a refund. I’m requesting that the overpaid amount be refunded back to me, not kept as account credit. I’ve also filed a complaint with the Commission for Complaints for Telecom-television Services (CCTS)

• 
  R@X (@RiseN_Guard) reported 21 minutes ago

  @Rogers You make it easy to sign up for CRAVE tv and impossible to get rid of it. I'm furious!!! There is no way that I can find to cancel the stinkin channel. FIX THIS.

• 
  ANDY (@DjAnganu) reported 23 minutes ago

  @MapleLeafs @Rogers Sure. One bad year and yall get first pick. Just say #NHL is rigged lol

• 
  TRG (@TRG_1867) reported 24 minutes ago

  @BrendanLLM @Garnet_2203 @Rogers Well no ****. Until it happens, it isn’t counted. Dipstick.

• 
  Tesla Vancouver Island (@IslandTesla) reported 25 minutes ago

  @RogersHelps worst platform ever