Rogers Outage Report in Richmond Hill, York, Ontario
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The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E, L4B and L4S.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, York, North Park, Markham, North York, Maple, Woodbridge, Thornhill, Vaughan, Richmond Hill, Stouffville, Concord, King City and Kleinburg Station.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Scarborough |
Internet | |
| Scarborough |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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ReWoman👠
(@REWoman) reported
from
Toronto, Ontario
@JohnSterne @Rogers What a terrible business motto but when there is hardly any competition they do whatever they want to people.
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Jamie singleton
(@Jamiesingleton) reported
from
Toronto, Ontario
Hey @RogersHelps, is there an issue with the phone support? I’ve been on hold for an hour and 20 minutes so far - no option for a callback, anything like that…
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Alomo
(@AntoninoLoMona1) reported
from
Vaughan, Ontario
@RogersHelps got it back up for 2 mins but down again 😤 when will this BS stop!
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Anthony Chien
(@anthonychien) reported
from
Markham, Ontario
@REWoman @One_Percent1 @Rogers Left #Rogers after their big internet outage last year. I am getting much better and more reliable internet service at Bell. The only regret is I should have done it sooner.
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ReWoman👠
(@REWoman) reported
from
Toronto, Ontario
@JasonPrez686 @Rogers What a poor retention program. Shame on them
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Mish
(@mishd27) reported
from
Toronto, Ontario
@RogersHelps phone/internet down in the south Etobicoke area. Any ETA on when it will be fixed
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ReWoman👠
(@REWoman) reported
from
Toronto, Ontario
@netflix_trader @Rogers Just a horrible experience … worst I can remember
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AG
(@heyref88) reported
from
Vaughan, Ontario
@RogersHelps I’ve been on hold for over an hour waiting to speak to the customer retention area. In what world is this acceptable??
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Mary Ann Torres
(@MaryAnnToronto) reported
from
Toronto, Ontario
Hi @Rogers - your “loyalty” customer service is everything except loyalty or customer service. After +15 years and +$ 800 monthly you lost me. Switching to a company that prioritizes us, your customers #rogers @RogersHelps
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Christina Hronis
(@icandykriss) reported
from
Toronto, Ontario
@VallartaZaki @Rogers @RogersHelps Same here I’ve been with no internet or tv since Tuesday cause there is no signal from my ignite box like wt!
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ReWoman👠
(@REWoman) reported
from
Toronto, Ontario
@_mcderpy @Rogers Honestly I just hung up. They are the worst ever ! Multiple people. I should send them a bill for my time. Garbage service
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Karen Lopez
(@datachick) reported
from
Toronto, Ontario
@Supermathie @wd5acr @Rogers I thought about it. I was able to unlink the account, but that account still is allowed to use my email address. And they are the email address provider and still don’t see this as anything they can fix for me.
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Dani
(@Dani_official13) reported
from
Toronto, Ontario
@RogersHelps I have been on hold waiting to talk to someone for over an hour and live chat is also telling me I need to wait. GET IT TOGETHER or I WILL cancel my service
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Christina Hronis
(@icandykriss) reported
from
Toronto, Ontario
Unacceptable Rogers. No ignite internet, tv or home phone @Rogers since Wednesday this week. Everyday I call and you say it will be fixed by 4pm. Fix it already I WFH. My entire street is affected! #rogersoutage #rogers #Toronto
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Poly Andrada⭐️⭐️⭐️
(@SalaPoly) reported
from
Toronto, Ontario
@RogersHelps my internet is so slow that the speed test asked me 3 times to retry. I tried to contact customer service and nothing. How can I get assistance?
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ReWoman👠
(@REWoman) reported
from
Toronto, Ontario
@AddoilNoccp @Rogers I won’t be a customer for long. Today was the icing on the cake.
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ReWoman👠
(@REWoman) reported
from
Toronto, Ontario
I have never seen such ridiculous customer service as @Rogers 🤯🤯🤯
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Universnanth
(@AlphaRomeo92) reported
from
Vaughan, Ontario
My phone is finally up and running… took 3 days! 🙏🏾 for nothing @Rogers! Still finding a cheaper plan so holla at your boy major/minor service providers. You can convince me to join with a free iPhone 14 pro Max when it comes out.
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Karen Lopez
(@datachick) reported
from
Toronto, Ontario
@wd5acr @Rogers The other person used a different name than mine when she set up the account. So it’s just the email address issue.
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Karen Lopez
(@datachick) reported
from
Toronto, Ontario
Yet again someone has let a third party link their account to my @Rogers login. Again. This time I’m going to insist on getting info how this happened.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Kent Sleeman
(@kesleeman37) reported
@RogersHelps wifi/internet has been down since 7pm in Pickering/Bay Ridges area in addition to the cable (both HD and 4k) pixelating constantly as well. Have re-booted both boxes and modem many times and called Tech support. They say it’s an area issue and could last all weekend.
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realfooddad 🇨🇦
(@realfooddad1) reported
@RogersHelps just wondering why it takes over 2 months to deal with a simple issue related to App Passwords that don't work and are messing up many of us longtime customers from getting our email as we are used to. I am shopping now. It was an eye opener
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anja gusev
(@anjagusev) reported
@RogersHelps @Rogers this does not give me confidence in your services. When I got Bell internet installed, they actually sent someone to install the internet so I can use it. Also I booked this installation months ago because I need it done today. I am not a happy customer.
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𝕷𝖆 𝕭𝖚𝖘𝖊
(@LaBuse56) reported
Seems that @RogersHelps doesn't have a lot of people to help... Stuck in queue position #1 for 30 mins now... Sounds like there's only one folk in the office today! (Or yesterday... Or the night before...)
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Nisha Deena
(@NishaDeena) reported
@RogersHelps I have been on the line for the last two hours with four different reps. Two tech support and two customer service reps. They just transferred me to the IPTV specialist line and it disconnected. This is so frustrating!! Can someone please contact me?
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𝕷𝖆 𝕭𝖚𝖘𝖊
(@LaBuse56) reported
@RogersHelps I have someone online: "the case has been closed. Our network team needed more information" 😱😱😱 Maybe just ask if your need more info!
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Avinash Persaud
(@OGabernathy) reported
@RogersHelps I would have kept that private if it didn't make my blood boil. I'm not suing Rogers, I'm just trying to get the service that I thought I was paying for. I didn't think I was only paying for the possibility of service!
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Inno Delarmente
(@innod3rd) reported
@Rogers how did the @Alberta_UCP got my mobile number? I've been getting calls and text messages that I never signed up... Are you selling customer's numbers? Isn't that breach of privacy???
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Marc
(@OutlookPromo99) reported
@RogersHelps - shame on you for your horrible treatment of my 70-year old mother who has been a loyal customer for 20 years. She’s battling cancer and can’t come into a store. You kept her on the phone for 5 hours and transferred her 9 times. Constantly passing the buck. #awful
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Stan the man
(@stantheman150) reported
Harnarayan Singh and Louie Debrusk are awful get rid of them they are awful Oilers Homers @Rogers @SportsnetPR