Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E, L4B and L4S.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 12/04/2025 20:30

December 04: Problems at Rogers

Rogers is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Woodbridge, Markham, Scarborough, Richmond Hill, York, North Park, North York, Maple, Thornhill, Vaughan, Stouffville, Concord, King City and Kleinburg Station.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto E-mail
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto Internet
CanadaToronto E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • 3madhats Jackie Taggart (@3madhats) reported from Toronto, Ontario

    @rogers so nice to be held hostage by you! Trying to cancel a phone you can see hasn’t been used for YEARS - but as original account owner is elderly and unavailable you insist on keeping it open! Bureaucratic cash grab.

  • JayshriRavi Jayshri V (@JayshriRavi) reported from Toronto, Ontario

    @RogersHelps having trouble with landline internet. Wifi off and on. Since morning. I have restarted the router 2-3 times today. Internet speed test shows very less mbps download and upload. This kind of problem there for past 4-5 months. Why????

  • rishabh_snh Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario

    @RogersBiz after trying for 3 days your brilliant customer care team refuses to get back to me. You have hampered my business for 3 days. @Bell_Support can you pls help? I need a new internet/phone connection today for my business. I’m located at Yonge and sheppard Toronto

  • HaroldLi Harold Li (@HaroldLi) reported from Vaughan, Ontario

    @RogersHelps hi, I’ve DM’d your team now and still waiting for a response. Internet seems extremely slow and not connecting at the speed expected (in addition to cable cutting off and distorting). When will someone reach out?

  • daveinthebeach1 daveinthebeaches (@daveinthebeach1) reported from Toronto, Ontario

    @Rogers is there a cable outage in the Victoria Park/Kingston Road area of Toronto? Internet is working but no cable and Rogers website is down. Ignite TV tells me the issue is on your end. Occasionally I can pull up the guide but can’t access any channels.

  • t_alfano94 Mario Antonio Alfano (@t_alfano94) reported from Toronto, Ontario

    @BarryDavis_ @Rogers I just switched over to Bell too Roger sucks

  • Bloozx_X Bloozx (@Bloozx_X) reported from Toronto, Ontario

    I get days 2 off and all I want to do is play #valorant and stream BUT I cant cuz my internet is not working right for the past 4 day. this is Annoying and they come TOMORROW when I have to work like **** @Rogers please FIX Your ****

  • BryanPassifiume 𝙱𝚛𝚢𝚊𝚗 𝙿𝚊𝚜𝚜𝚒𝚏𝚒𝚞𝚖𝚎 (@BryanPassifiume) reported from Toronto, Ontario

    @mattgurney I cancelled my cable & internet last week after being a customer for over 20 years. I’ve attempted to cancel in-contract cell service and gotten calls from retention begging me to reconsider. This time? Nothing. I guess @RogersHelps churn numbers are good this quarter :)

  • rishabh_snh Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario

    @RogersBiz after trying for 3 days your brilliant customer care team refuses to get back to me. You have hampered my business for 3 days. @bellcanadahater can you please help? I need a new internet/phone connection today for my business. I’m located at Yonge and sheppard Toronto

  • Cbab_ The Bab (@Cbab_) reported from Toronto, Ontario

    FYI @RogersHelps internet is down for the entire neighborhood surrounding M5V. Confirmed with a CSR. No ETA as of yet. Time to make use of one of the free networks in the area.

  • trishca Trish Cassling (@trishca) reported from Toronto, Ontario

    @RogersHelps There is zero point in that. You'll look, you'll say, everything looks fine now. I say yep. And we go around again. Or you send someone out, they say they found something, next day, same service.

  • LFJTO Ducky Smockton (@LFJTO) reported from Toronto, Ontario

    @RogersHelps any outage reported in Toronto in the past hour?

  • Lobst3rDev Lobst3rDev (@Lobst3rDev) reported from Toronto, Ontario

    Is anyone else having issues with @Rogers right now? I've got no internet.

  • rishabh_snh Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario

    @RogersHelps Funny thing is it’s not about my phone. If you had a competent team they would know my issue. I have been trying to reach you in every possible channel. I can withhold my personal problems but you can’t hamper my business, especially in times like these.

  • BryanPassifiume 𝙱𝚛𝚢𝚊𝚗 𝙿𝚊𝚜𝚜𝚒𝚏𝚒𝚞𝚖𝚎 (@BryanPassifiume) reported from Toronto, Ontario

    @rogers increased my bill by $100 monthly, so I cancelled my home internet and TV ... churn numbers must be good this month because I didn’t even get a call from the retention department begging me to come back! lol Anybody have any experiences, good or bad, with TekSavvy?

  • MauriXXI 𝓶𝓪𝓾𝓻𝓲 (@MauriXXI) reported from Toronto, Ontario

    @Rogers is the internet down in Etobicoke?

  • trishca Trish Cassling (@trishca) reported from Toronto, Ontario

    Hey @RogersHelps you've been out numerous times for service. Clearly you can't figure it out. I've decided I'm going to tweet every time my internet fails me. Are you ready for this? #internetstoppedworking

  • dietcokaine ... (@dietcokaine) reported from Toronto, Ontario

    Literally worst customer service ever I’d rather drink acid than spend another hour on the phone wth ur rep @rogers while they get NOTHING done

  • rishabh_snh Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario

    @RogersHelps If for a simple issue my entire family is stressed out I don’t want to have that service from you.

  • AtiqaM Atiqa (@AtiqaM) reported from Toronto, Ontario

    @RogersHelps hi can you please confirm there is an outage in the area of Front bad Bathurst? That’s what the tech said but no one else is expierencing this in the area. Too much of a coincidence since my service has been non active/horrible since I activated 1 week ago

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • 06Murk Jameson (@06Murk) reported

    @CazzoMio1 @RogersHelps I second your sentiments on Rogers. Been with them the same amount of time; just got off the phone with them & the service is disgusting.

  • priyaganguli Priya Ganguli (@priyaganguli) reported

    @FidoSolutions I believe some @RogersHelps users have been having issues. But it seems to be okay now.

  • CindyRossi77 Cindy Rossi (@CindyRossi77) reported

    @RogersHelps Omg. Both Global and CBS actually have sound during The Talk. Now you just have to sort out my bill after all this hard work I put in to solve this problem.

  • GypsySpirit1946 Andrea Valentini 🇨🇦 ☮ (@GypsySpirit1946) reported

    So, is @rogers down again???

  • CEO_Evilempire Gordon Gekko 🇨🇦 (@CEO_Evilempire) reported

    There is a difference between ID'ing me at the door b/c YOU are afraid versus inviting me in to conduct business as a 13 year customer. /3 Do better @rogers

  • GypsySpirit1946 Andrea Valentini 🇨🇦 ☮ (@GypsySpirit1946) reported

    So, is @rogers down again???

  • GypsySpirit1946 Andrea Valentini 🇨🇦 ☮ (@GypsySpirit1946) reported

    Come on, @rogers, this is unacceptable. I can't place my grocery order and I'm a senior with no other options. What the hell, why am I paying almost $200 a month for a bundle for service like this??

  • CazzoMio1 Gennaro Ciro Enzo Luigi Porco Da Merda (@CazzoMio1) reported

    @RogersHelps When I was trying to explain to them what the issue was they pretty much just lied about it and then when I said I wanted to cancel my service all they said was sure no problem let me transfer you.

  • dlrcarolyn carolyn (@dlrcarolyn) reported

    @GypsySpirit1946 @Rogers Not phone service in Montreal anyhow

  • CazzoMio1 Gennaro Ciro Enzo Luigi Porco Da Merda (@CazzoMio1) reported

    @RogersHelps Don’t you guys have some sort of retention plan for your clients? I guess being a customer for 15 years means nothing.