Rogers Outage Report in Richmond Hill, York, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E, L4B and L4S.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at Rogers
Rogers is having issues since 06:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, North York, Markham, North Park, Thornhill, Vaughan, Richmond Hill, York, Scarborough, Maple, Woodbridge, Stouffville, Concord, King City and Kleinburg Station.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Wi-fi | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Total Blackout | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Scotty75Martin
(@TheScottyM75) reported
from
Richmond Hill, Ontario
@RogersHelps Bathurst and Jefferson might be one of the worst places for a good wifi signal. #why #signalsucks
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Marianne Bolton
(@MarsBolton) reported
from
Toronto, Ontario
@RogersHelps okay this is becoming a bad joke... thank god there is no Leafs hockey tonight!!
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💥💥Twitch.tv/LuchaFreddie💥💥
(@LuchaFreddie) reported
from
Toronto, Ontario
Another day, another internet engineer. Chap tells me that it's a bigger issue possibly effecting my whole apartment building & has to be referred up to another department; which will take up to 72 hours. So enjoy your intermittent @rogers ignite service is what you're saying.
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Carlo Gon
(@CarloGon) reported
from
Vaughan, Ontario
@Rogers and their super unreliable internet is down again. Misleading commercials. More headaches than any other provider.
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weebjo
(@BAPEbeachshorts) reported
from
Toronto, Ontario
Whys the net in developing country levels of bad in Toronto i was trying to secure fortnite Ws @RogersHelps
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Bebsabe Duque
(@Bebsabe) reported
from
Toronto, Ontario
It's so disappointing to deal with @Rogers and recieve no help at all. Getting problems instead of solutions. The preferred program for employees is terrible 👎🏻
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Leviana Coccia
(@levianacoccia) reported
from
Toronto, Ontario
I cannot open a document on my work computer w/o being connected to the internet. We still haven't heard about when @TekSavvyBuzz/@Rogers will send a technician (& I get it, pandemic protocols are critical). Going into the weekend unsure whether we can work BAU come Monday. WTF?
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Krushnaji Gavas
(@PlutofromON) reported
from
Toronto, Ontario
@Rogers Sure. Why not all of Rogers's customers have this option in the App? Second thing, all Canadian Telecom come together and launch one app to stop such frauds so it will help to understand what kind of frauds going on and what is new in the Market.
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Jeffrey Thompson
(@Jeffdthompson) reported
from
Toronto, Ontario
How does one of Canada’s biggest communications companies fail so bad at communicating a “planned” 8hr internet outage in my area?! Thanks for nothing @RogersBiz
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bean.
(@righteousbean) reported
from
Toronto, Ontario
@RogersHelps So I got a text message that it’s fixed, we restarted everything, still not working. What now?
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Chris Centeno
(@chriscenteno75) reported
from
Richmond Hill, Ontario
@Rogers internet service has been down since 7:45am EST in the L4E neighborhood in Richmond Hill. People are WFH and kids can not connect to online school. What’s the situation and ETA to resolve. Unacceptable given people are dependent on you as an ISP.
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Jared MacSween
(@JaredMacSween) reported
from
Toronto, Ontario
@RogersHelps @AshleyBotting Hey @RogersHelps - why not respond publicly? The DMs are not working for me! There are so many of us with no internet today it would be easy (and nice of you) just to broadcast a simple and clear message...
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olrac
(@olrac602) reported
from
Toronto, Ontario
@RogersHelps is there a service Interuption in Scarborough?
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Jase Cole 🏳️🌈🦄
(@pawrapid) reported
from
Toronto, Ontario
@RogersHelps Any service interruptions in downtown Toronto, specifically the Church-Wellesley Village? My entire building has been down for the entire day.
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Leviana Coccia
(@levianacoccia) reported
from
Toronto, Ontario
My s/o & I are on calls all day, working on large network servers & connecting with dozens of people for our jobs. Everything in our condo is connected to our @TekSavvyBuzz WiFi. Our TV, our work, my cell phone (b/c w/o using @Rogers WiFi calling, every call I make drops).
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Carlo Gon
(@CarloGon) reported
from
Vaughan, Ontario
@RogersHelps It's the last thing you want us to experience? REALLY??? We have so many tickets and technicians coming and trying to figure out the issue. Nobody can. There is at least one ongoing ticket. Some technical support staff are kind and considerate. Others are terrible.
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Steve Fanning
(@northtorontoguy) reported
from
Toronto, Ontario
@RogersHelps My digital cable is pretty wonky today, channels not working, or unwatchable. I have unplugged my cable box, no improvement.
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Ian Sinclair
(@yet_pithy) reported
from
Toronto, Ontario
@RogersHelps service continues to be slow-to-out in our east york place all day. We were told 8 hours ago service people would look into outages in our area but so far - no improvement. This needs to be fixed promptly or we should be compensated for the lack of access.
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💥💥Twitch.tv/LuchaFreddie💥💥
(@LuchaFreddie) reported
from
Toronto, Ontario
To any of my subscribers or followers on @Twitch I'm sorry I cannot stream for you right now. Rather annoyingly my internet is randomly dropping out on me without warning & has been a regular issue for quite some time. Right now it's the worst it has ever been. Thanks @Rogers 1/3
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🍁🤷♀️🤔🙄🤣🤦♀️
(@Dafkagirl) reported
from
Toronto, Ontario
@DrVivianS @jaze_ca @Rogers My experience was so opposite; I surmise it's a location issue. Although when I went, no security, just two store staffers. I had to wait outside, answer a slew of questions, get my photo taken, and show my ID before I could even enter. All that just to return a router 🥴
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Shannon Stuart, CFRE
(@shanstu) reported
@RogersHelps Yes, I’ve done that and they’ve confirmed an issue. No idea what caused it and no estimate for a return of service. It’s been almost three hours now. But what I’m commenting on is your lack of a usable outage map that would save your chat agents so much time.
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Amritpal
(@apsrisam) reported
@RogersHelps What is the ETA for restoration? Service down more than 12 hrs is a serious problem and inconvenience to customer.
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David
(@pensfan7) reported
@Rogers @ATT first time Ive had to put 2 cellular providers on blasts. But I was camping in Port Huron and had the absolute worst service! Rogers wants $12/day for roam like home. Im NOT Paying that price for the service that was provided. I couldnt even tweet until I returned!
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Peter Raymond
(@PeterRaymond_TV) reported
@lish97_ @RogersHelps Looks like something pulled down all the Bell and Rogers cables just south of Brooklin. Lots of Bell and Rogers techs there trying to fix it.
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David Daniels
(@DavidSDaniels) reported
@Rogers What’s up with no cable or Internet in Brooklin, ON? Why no tweet informing us of an estimated time for service to resume?
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Kevin Hodgson
(@KevinPhotoCa) reported
@RogersHelps internet/tv outage in Whitby tonight L1R. Since 7:15 or so. Any updates?
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Royal Legacy
(@Royallegac) reported
@RogersHelps @mng_io Is this a joke, these replies are horrible!!
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Kathleen
(@DevineKathleen) reported
@Rogers so many @Rogers internet outages in Port Stanley... seriously! Will have to change provider if this keeps up! Signed, One unhappy customer
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Queen Bree
(@BreeJess) reported
@Rogers @RogersHelps So.... how do I get one of those work from home jobs in customer service? Your careers page isn't loading.
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Moises Silva
(@moises_silva) reported
@RogersHelps @latva69 Residential internet hard down and even LTE in the area seems flaky and slow.