Rogers Outage Report in Richmond Hill, York, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Richmond Hill come from postal codes L4C and L4B.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at Rogers
Rogers is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (60%)
-
TV (13%)
-
Wi-fi (11%)
-
Total Blackout (7%)
-
Phone (5%)
-
E-mail (4%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Markham, Scarborough, North York, Vaughan, Thornhill, Richmond Hill, Stouffville, Maple, Woodbridge, Downsview, North Park, King, Rexdale and Concord.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
TV | |
| Toronto |
TV | |
| Toronto |
Internet | |
| Markham |
Internet | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
-
Victor Storm
(@VicStorm) reported
from
Markham, Ontario
@RogersHelps Help. My rogers ignite not working. Can't watch the Raptor game
-
Natasha W
(@talkitytash) reported
from
Toronto, Ontario
@RogersHelps crap really with one of the biggest @NBA games and lot of people only have internet no cable they must be mad i live in etobicoke used to be in the beaches where there were 5x as many issues but still annoying
-
Natasha W
(@talkitytash) reported
from
Toronto, Ontario
@SalmanTweets2 @RogersHelps @NBA holy friggin crap they better give u discount on ur bill
-
Brukneck aka Don
(@brukneck) reported
from
Markham, Ontario
@RogersHelps Awesome. "Best you can do is tomorrow at noon. Total outage for up to 36 hours and a customer for 20+years. Time to shop around.
-
Duane Grady
(@Renoversity) reported
from
Toronto, Ontario
@Rogers Everyone should drop Roger's (and Bell for that matter) and RUN to the nearest @FreedomMobile store. Rogers bragging about these absurd prices is really bad comedy. I left Roger's after renewing for three years. I had to buy my way out. It was WELL WORTH IT. #FreedomMobile
-
Wayne Rodrigues
(@WayneRodriguez) reported
from
Toronto, Ontario
And now he's just left the chat. Wow. I am definitely cancelling my existing account. Maybe @Rogers will be a better option. Horrid #CustomerExperience
-
rajeev sood
(@rajeev1956) reported
from
Toronto, Ontario
@Rogers got a new plan at M2N1X9 and it gets disconnected 5-10 times a day . Even changed modem as advised by engineer but of no use . Something seriously wrong but no one able to rectify this , sad service
-
Anas Ahmed
(@its_ansy) reported
from
Toronto, Ontario
So tired of @Bell Can’t give their customers good loyalty offers. Definitely, changing my service to @RogersBiz
-
Marie-Lauren (MLG)
(@mlgregoire) reported
from
Toronto, Ontario
@Rogers @RogersHelps I need a new number for technical support. When asked to speak to a manager I was put on hold for 12 mins. Need internet now. #firstworldproblems
-
Kevin Frankish
(@KevinFrankish) reported
from
Toronto, Ontario
So my @Bell goes down and won’t reconnect with 4 minutes left. Switched to @Rogers on my laptop thank goodness.
-
Stephanie Macas
(@StephanieMacas) reported
from
Toronto, Ontario
@RogersHelps We'll be watching something like CNN and the visual will start stuttering, then the audio will begin to cut out and then will just completely stop, but the video keeps going, happens with both tv's. I do believe we've got someone coming tomorrow or Tuesday to figure it out. 👌
-
CLRNC
(@greyroshes_) reported
from
Toronto, Ontario
@Rogers @Fidomobile my internet’s been down for 30 hours. I’m going to kms
-
Brukneck aka Don
(@brukneck) reported
from
Toronto, Ontario
@rogers 25 brownspring road. Milligan. Hone phone cable and Internet all not working 12 + hours. Is there no network monitoring' modem rebooted connections all checked.
-
Madushan Aruna Jedan
(@6OvOix) reported
from
Toronto, Ontario
When Sri Lankan wireless carrier like @MobitelSriLanka is way better. Where Canadian wireless carrier like @Rogers are thieves and shit.
-
Khatemarie
(@khateyyy__) reported
from
Toronto, Ontario
@Rogers man fix your network we pay like almost a 100CAD a month and your wifi is a piece of shit!
-
adp
(@_AliciaDPaul) reported
from
Toronto, Ontario
IDC about your construction. Fix my Internet at home @Rogers.. OR PAY MY PHONE BILL.
-
🖤ᎯℕⅅℛℰᎯ ᏇᎯTTЅ 🖤
(@andi_wats76) reported
from
Toronto, Ontario
@plusgroove Oh it was a nail bitter I left @BellMediaPR years ago worst customer service, been a @Rogers girl since! 😉🏀
-
Jessica Zita
(@jessicazita) reported
from
Toronto, Ontario
@DavidASmithLaw @RogersHelps It’s no better on the other side. @Bell fibe cut out completely with 35 seconds left in the game...#wtf what a joke.
-
Jay Hooft
(@JayHooft) reported
from
Toronto, Ontario
@megashaun @Rogers is trash. Garbage company. As Canadians we pay the highest fees for data plans and that’s on Rogers. **** Rogers trash.
-
Craig McAnuff
(@mcanuffc) reported
from
Toronto, Ontario
@RogersHelps @sooperjr_ That's pretty slow. When it was mentioned that data would be throttled after the plan maximum had been reached, I didn't imagine that it would be that slow. 😰
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
The Reaper
(@legion198198) reported
@RogersHelps not only is your infrastructure so garbage, your reps are completely clueless to resolving issues, and after being on hold on 3 occassions for 1 hour+, once the rep answers the phone the line disconnects.
-
Geoff Lepper
(@Geoffcan1) reported
@Shay31906720 @RogersHelps @adrianathompso4 Outage wasn't caused by a storm but reportedly by a Rogers maintenance update. Believe that the Rogers outage last year was also caused by something that Rogers did itself. When the company caused the outage there is much more fault than if it had been a storm.
-
Manraj
(@gillzer0) reported
Funny thing with @Rogers @RogersHelps is that they will not respect a customer while they are with them. Once you move to a diff provider after a week of back n forth for a better price & call them for disconnection, they try to match or lower than competition. #WastageofTime
-
Rodger Allen
(@rodger_allen1) reported
@Gatorlite_1 @Rogers We are also still experiencing problems… frequent picture and sound freezes. Not fixed yet!
-
Lorraine Lord🌻
(@Lordlo88) reported
@David_Moscrop My tv still not working properly. How can they say it's only a few customers when their call centre is so busy that the line tells you to call back another time, or that the estimated hold time is 3hours for tech support? @RogersHelps
-
A Person
(@MsPinto123) reported
@DaleV73 @RogersHelps Similar issues.
-
Marcus Riedner
(@daraddishman) reported
@RogersHelps Are you going to credit me for the lost sales, productivity, and profitability for my small business as well? This is the second outage in 2 years where you botched an "update" - this one cost my business about $350. Looking forward to that level of credit on my next bill. Thx.
-
OldguyHarpax
(@brianfitzg) reported
@dont_b_crazy @RogersHelps It’s brutal that @RogersHelps has switched to full on ‘Send us DM’s so social media outrage gets muted’ mode. I finally got through hours of hold time to cancel my service - they hung up on me instantly as soon as I said I wanted to cancel #rogersoutage
-
Gregorio Anselmo
(@GregorioAnselm1) reported
@RogersHelps There was an outage too in Comwave. Now would you call that sheer coincidence. No! I am a comwave subscriber and PQ and BQ made a last to the minute move to stop me from disclosing the truth: Francophone Oblates were responsible for the genocide of the indigenous children!
-
Don McGugan
(@DonMcGugan) reported
The discounts and promotions @Rogers is going to have to give from the outage should be amazing - everything should be negotiable over the next 6 months if they want to keep customers.