Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 02/18/2026 10:05

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: North York, Toronto, Scarborough, Woodbridge, Markham, Richmond Hill, Thornhill, Vaughan, Maple, Stouffville and Rexdale.

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City Problem Type Report Time
CanadaNorth York Wi-fi
CanadaToronto Internet
CanadaToronto Internet
CanadaNorth York Wi-fi
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • harryleor Harry Leor (@harryleor) reported from Vaughan, Ontario

    @MattiHaapoja @RogersBiz Rogers's internet is slow

  • RikGarc Ricky Garcia🇸🇻🇨🇦 (@RikGarc) reported from Toronto, Ontario

    @Rogers Rogers having cell service problems ageing?

  • nikgore Nikki Gore 🇨🇦 (@nikgore) reported from Toronto, Ontario

    @RogersHelps was told this morning M4L was experiencing service interruptions and still no service or updates. What’s going on?????

  • susiebrown_tdsb Susie Brown (@susiebrown_tdsb) reported from Toronto, Ontario

    @Rogers we have been trying to cancel our smart home monitoring for 3 years! Always put on hold endlessly. This is criminal. Please advise

  • ChefBoehmer Chef Boehmer (@ChefBoehmer) reported from Toronto, Ontario

    @Bell worst customer service. My business internet down getting the runaround to get a Tec to the restaurant, have been told they will come on Monday but they can’t even find the work order. And refuse to send some immediately. Will be calling @RogersBiz first thing

  • _raystackz187 Wolf of Bay Street (@_raystackz187) reported from Toronto, Ontario

    @RogersHelps worst customer service, I am never going with rogers ever again

  • apoorvagopalan അപൂർവ 🏳️‍🌈 (@apoorvagopalan) reported from Toronto, Ontario

    @Rogers : Internet box is down.. damn fix it!!!!

  • KristenRidley Kristen Ridley (@KristenRidley) reported from Toronto, Ontario

    Ugh, @RogersHelps your service is the worst. None of my services working for going on 3 hours now. So much for those emails from your CEO about doing better.

  • Dodda_Bull Karthik ದೂಡ್ಡಬಳ್ಳಾಪುರ (@Dodda_Bull) reported from Toronto, Ontario

    Is @RogersHelps telephonic support working today? Waiting from 2 hours , don't know how many light-years more to wait

  • AdamScottEnv Adam Scott (@AdamScottEnv) reported from Toronto, Ontario

    internet is still down after four days. @RogersHelps cable network is ‘degraded’ in my area apparently, but the company refuses to help or provide information. My ISP @TekSavvyBuzz gets no information from them at all. Unacceptable service quality. #oligopoly @CRTCeng

  • joe_lafortune Joe LaFortune (@joe_lafortune) reported from Toronto, Ontario

    Hey, @RogersHelps, please fix your digital channels on Ignite. Two days now they are unwatchable, hanging up every few seconds. I’ve been patient. Now it’s time for you guys to fix it!

  • mishd27 Mish (@mishd27) reported from Toronto, Ontario

    @RogersHelps outage in south Etobicoke. Any ETA on when it will be restored???

  • macellonesangel Angel Macellones (@macellonesangel) reported from Toronto, Ontario

    @simonjagassar @RogersHelps Same issues with me.

  • kazZtr_ kasun (@kazZtr_) reported from Toronto, Ontario

    @chamaraind @Rogers Should be damn fast, but Machan in here it’s very expensive, I’ve used my 20GB in the phone this month and for additional 1gb I have to pay $25 😬

  • JonLeeOSC Jon Lee (@JonLeeOSC) reported from Toronto, Ontario

    @RogersHelps is there an outage in the Rouge Hill area?

  • ajpeebles Andrew Peebles (@ajpeebles) reported from Toronto, Ontario

    @RogersHelps I just hung up after being on hold for an hour and a half. Did you not have a call back service?

  • tickylongue T. Longue (@tickylongue) reported from Toronto, Ontario

    @cbcmarketplace you should investigate @Rogers. They’re falsely advertising 1.5 Gbps and when customers upgrade, they have no internet because of “provisioning” issues with no estimate for fix.

  • Comradnan Adnanas 🐻 (@Comradnan) reported from Toronto, Ontario

    Canadian telecoms is great because: @RogersHelps forces me to change digital cable for their ignite cable. Then they end up charging me for both services. Then I have to call and be on hold for 19 minutes and counting for the privilege of only being charged for 1 service.

  • sen127 Modern Pundit (@sen127) reported from Toronto, Ontario

    If you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS

  • boozippy zak (@boozippy) reported from Toronto, Ontario

    @RogersHelps Rogers is becoming very painful non stop outages getting sick and tired it sucks

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • mlgenttner Michelle Genttner (@mlgenttner) reported

    @missmelpayne @FidoSolutions @RogersHelps I’m going to miss a doctor’s appointment in a few minutes because I can’t receive any calls. Also can’t call my doc to advise of the issue. Trying to book healthcare appointments during Covid is difficult enough. Not being able to use my very expensive cell phone plan = worse.

  • Afropolitan_25 💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported

    Why the hell is there an outage ?? @Rogers fix up ! I can't even use my fone dawg. Thank God for WiFi this moment. Is this a system wide Rogers outage?

  • Adv_Confusion Advanced Confusion (@Adv_Confusion) reported

    @RogersHelps @Rogers this is rather disappointing that a company of your magnitude is down for hours, impacting hundreds of thousands, if not more because you didn't account for "something".

  • Dina07474060 Dina (@Dina07474060) reported

    @RogersHelps I am not able to make or receive phone call Rogers it’s very good in charging the outrageous fees but there is problems with there services

  • Tabita69319047 Tabita (@Tabita69319047) reported

    @aredlight1 @Rogers This is affecting my business few more months I will switch to Telus. Sucks!

  • sempringham Steve Empringham (@sempringham) reported

    @Rogers @RogersHelps @jennaamxo This is a nationwide outage..not intermittent

  • TwitchSheepy Josh The Sheep |#BLM 🏳️‍🌈 (@TwitchSheepy) reported

    @RogersHelps What's the current status of your service ?

  • RiarDaman Dilawar Riar (@RiarDaman) reported

    @RogersHelps i do food delivery job full time . I'm not able to do my job from the morning. My internet is not working. Usually i make 100 till 2 o'clock but today 0 . Let me know when it'll work. Thanks

  • Zinaa003 Zina 💐🦋 (@Zinaa003) reported

    @HEMIvik @Rogers You’re lucky & IMO both companies have ****** customer service but at least with Rogers, I’m still able to speak to someone in Canada. Cable is with Bell but like I said, I take my business to whoever gives me the best deal with cellphone plan. So far I haven’t had any issues

  • jkiervin Joe Kiervin (@jkiervin) reported

    @RogersHelps any updates? Any forecasted time for service resumption?