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Rogers Outage Report in Richmond Hill, York, Ontario

Why is my Rogers service not working?

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The latest reports from users having issues in Richmond Hill come from postal codes L4C and L4S .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map Near Richmond Hill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Concord, Vaughan, Markham, Thornhill, Maple, York, North York, Richmond Hill, Woodbridge, Purpleville, Downsview, Kleinburg Station, and King City.

CityProblem TypeReport Time
Toronto Internet 56 minutes ago
Toronto Internet 1 hour ago
Scarborough Total Blackout 1 hour ago
Toronto Total Blackout 2 hours ago
Concord Internet 2 hours ago
Toronto Internet 4 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • ACJamieFox
    Jamie Fox (@ACJamieFox) reported from Toronto, Ontario

    @Skeeter00007 @Rogers @TELUS Greed never gives.

  • davidqu25770629
    David Quinn (@davidqu25770629) reported from Toronto, Ontario

    @RogersHelps You have a communication line down in front of 1550 Midland Avenue. Bell says it’s yours. Safety hazard.

  • johnrakich
    John Rakich (@johnrakich) reported from Toronto, Ontario

    @RogersHelps Or that for the 2 time in 2 weeks (in Toronto) you're subject to a 24 hr outage.

  • Jess_10credible
    Bryan Jess (@Jess_10credible) reported from Toronto, Ontario

    @RogersHelps I’m in Scarborough and I still have no connection, this is day 3. Please fix this.

  • jasondooks
    Jason Dooks (@jasondooks) reported from Toronto, Ontario

    @Rogers ignite TV is an absolute subpar service. Resolution consistently drops, signal drops, screen cuts to black. If you have the option of "upgrading to ignite" don't do it. The voice recognition in the remote is hit and miss too #rogers #ignite #CustomerService

  • CurtisRush
    Curtis Rushing (@CurtisRush) reported from Toronto, Ontario

    Wtf @rogers ignite tv cutting out during Raptors game #unacceptable

  • SophiaCybulski
    Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @RogersHelps No , my brother in law never saw anything like that before worked with Rogers technicians to revive my landline but of any use and I have returned everything to Rogers store the back box modem

  • weslynah
    Wes Lynah (@weslynah) reported from Toronto, Ontario

    @Rogers @Brightstar: I have had unsatisfactory customer experience with your Premium Device Protection.... What one hopes is the sales pitch matches the service, in this case it is a fail.

  • DeeJayDaveK
    DeeJayDaveK (@DeeJayDaveK) reported from Toronto, Ontario

    @RogersHelps @Twitch (Part 2) continue from where I left off instead of asking me the same questions “how do you know your internet not working, can we restart the modem, I see static, ...” 😭 just need a decent upload speed... has 50 and got cut down to 30 and everything went south from there 😭😭😭

  • CurtisRush
    Curtis Rushing (@CurtisRush) reported from Toronto, Ontario

    Ok @rogers. Raptors issue getting worse. Seriously FU. Calling to cancel in the morning.

  • DeeJayDaveK
    DeeJayDaveK (@DeeJayDaveK) reported from Toronto, Ontario

    @RogersHelps @Twitch I hope so after reporting over 50 tickets, 3 technicians at my place and plus still waiting for a senior tech to call me who hasn’t yet.... 😒 not sure how many more time I need to call and your tech thinking I’m stupid and not making proper notes so the NEXT advisor can (part 1)

  • HealthyCityMaps
    Anthony Smith (@HealthyCityMaps) reported from Toronto, Ontario

    @cspiering @Rogers @MapleLeafs If you are looking for internet - I suggest @Virgin they have the exact same service as bell, but half the cost :) Works well for us!

  • MathewTsang
    Mathew Tsang 📷 (@MathewTsang) reported from Toronto, Ontario

    @RogersHelps Hey so you said you would reverse my bill for the montu yet i just checked my statement and you never did. Surprise surprise. Please dm me to fix this multi month mess.

  • FCBTML
    Reza (@FCBTML) reported from Toronto, Ontario

    @RogersHelps U can try but I'm currently shopping around. Customer for decades and that doesn't matter to y'all

  • MrAureliusR
    AMR (@MrAureliusR) reported from Toronto, Ontario

    @LSaffrey @RogersHelps On Pharmacy Ave, having the same issue

  • SophiaCybulski
    Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @Rogers I haven’t moved and I’m not a new customer

  • SophiaCybulski
    Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @Rogers I’m at the Rogers store right now returning that nextbox and please cancel the TV

  • SophiaCybulski
    Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @RogersHelps sorry however it is very bad Rogers for I could not tweet you directly things simply disappeared

  • terrirp
    Terri (@terrirp) reported from Toronto, Ontario

    @Rogers you are the biggest scam ever! Been with you for over 10 years and every year I have to call to update my “promotion” that I never signed up for. And my price goes up for the same mediocre service with no explanation and you still call it a discount.

  • adriannap
    Adrianna Pebbles Prosser (@adriannap) reported from Toronto, Ontario

    @magicalmudge @Rogers @CRTCeng @TekSavvyCSR (I want costumes apparently) but customer service sounds cool too. I just haven’t had first had experience so spelling it is hard ;)

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • cindiforeman
    cindiforeman (@cindiforeman) reported

    @RogersHelps looks like Centretown Ottawa is experiencing an outage?

  • mkmecrzy
    🧡🇨🇦Pure Blood - Mkmecrzy🇨🇦🧡 (@mkmecrzy) reported

    @Rogers @Laggles You guys investigating does nothing at all, you guys have monitored my line for 5 days a few times now and come back with nothing. It’s obviously not only me with this issue. Your service sucks!

  • XxBBug13xX
    Brendan💜 (@XxBBug13xX) reported

    @RogersHelps fix the internet now I just missed university because of this ****

  • pattycake91
    Patty C (@pattycake91) reported

    Every time I have a @RogersHelps outage, the bot Anna tells me there’s no outage and then I connect with a rep who tells me there’s an outage LOL

  • JTRjefftheref
    Jeff the Ref (@JTRjefftheref) reported

    @RogersHelps I think everyone needs some assistance - you’ve been getting blasted all over Twitter for 2 weeks about how the latest @Sportsnet app update sucks donkey *****. When’s a new update coming to fix this garbage so many if us are paying you for? I’ll DM you to say thanks when fixed

  • foreverlys
    Alternator (@foreverlys) reported

    @FacetiousCJ10 @Sportsnet @Rogers I know it’s in Vegas... I never said it wasn’t..

  • BradyGoat1212
    Freddie (@BradyGoat1212) reported

    @cmcdavid97 @Rogers @AboutRogers is corrupt. Tell them not to blackout #NHL games #LetsGoOilers #LetsGoBrandon

  • soslo_sr
    SoSlo_Sr (@soslo_sr) reported

    @HotWot @RogersHelps @Speedtest 1G down and 30 up sounds like cable modem correct? If so that medium is shared and those speeds are the MAXIMUM you might get

  • JTRjefftheref
    Jeff the Ref (@JTRjefftheref) reported

    Please @Sportsnet @Rogers @RogersHelps I’m begging yah…..FIX THE SPORTSNET APP UPDATE ALREADY, pretty please. It’s absolute torture. Non stop buffering and freezing. Raptors game unwatchable, just like the Blue Jays were TWO WEEKS AGO when these issues first surfaced. Help!!

  • HotWot
    🇨🇦 HotWot 🇨🇦 (@HotWot) reported

    @soslo_sr @RogersHelps @Speedtest Worst part is I know trees were cut down over there like start of August. Right around the time by internet woes started. So assuming they took the box out when dropping the tree 😞 never even called it in.