Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Richmond Hill come from postal codes L4C and L4B.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 02/07/2026 12:00

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Stouffville, Toronto, North York, Woodbridge, Maple, Richmond Hill, Rexdale, Markham, Scarborough, Vaughan, Thornhill, Downsview, North Park and King.

Loading map, please wait...
City Problem Type Report Time
CanadaStouffville Internet
CanadaToronto TV
CanadaNorth York Internet
CanadaToronto Wi-fi
CanadaWoodbridge Phone
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • fnthawar Farhan Thawar (@fnthawar) reported from Toronto, Ontario

    @CanadaKaz Could be a hw problem @RogersHelps

  • DanielRWright Lord Daniel R. Wright (@DanielRWright) reported from Toronto, Ontario

    @RogersHelps you guys are terrible! I told you before I don't receive your email notifications for billing and I'm late once again. I honestly hate that you took paper billing away because it's really screwed me up. I'm calling @Bell about switching because I've had enough!

  • realStepy Glenn Steplock (@realStepy) reported from Richmond Hill, Ontario

    @RogersHelps 2:49pm Rogers down all over for 5 min or less

  • kj_ashby KᗩTᕼᖇYᑎ ᗩSᕼᗷY 🇨🇦 (@kj_ashby) reported from Toronto, Ontario

    @RogersHelps 3 calls. 4 hours wasted. Your DM service sucks too. 15 year senior who always pays her bills on time. Completely ignored. We are calling tomorrow to cancel. Paying last bill and we are done. Disgusting. Filing a complaint with @CRTCeng too. Shameful behaviour.

  • JamesDalgarno_ James Dalgarno (@JamesDalgarno_) reported from Toronto, Ontario

    @Areathrasher @RogersHelps Just saw the email about service disruption in my area.

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @gregobr @tower_Guy @Bryson_M @shruti_shekar @Bell @RogersHelps @NavdeepSBains Problem is that if you don't get a new 5G phone, you would still be paying for someone else who does. Maybe less so with the current financing model, but that is one of the problems with having meaningful competition only at the top end of the market.

  • DianeFisico Diane Fisico (@DianeFisico) reported from Toronto, Ontario

    @RogersHelps I’ve had slow internet in Toronto the past couple days... I see many similar complaints here on Twitter. Please advise if there is a known issue and what may being done. Thanks.

  • kj_ashby KᗩTᕼᖇYᑎ ᗩSᕼᗷY 🇨🇦 (@kj_ashby) reported from Toronto, Ontario

    @RogersHelps One hour on hold to try to get someone to figure this out. I hung up. I’m switching. Unreal. Worst #customerservice. Screwing a 15 year loyal client. A senior. Wow. Just unreal.

  • jacquelineloch Jacqueline Loch (@jacquelineloch) reported from Toronto, Ontario

    HELP @Rogers, your 5G network contractors were on my street just after Easter & left dozens of homes with 4ft deep holes on our front gardens w a piece of plywood & a construction cone on top. Said they would fill holes in 2 days...it’s July 1. Holes not filled. Help!

  • emdeeinTO EM Dougherty 🇨🇦 🍁 (@emdeeinTO) reported from Toronto, Ontario

    @RogersHelps DMd you with an Ignite problem. Please check. TIA

  • MrsSonyaVahidy Sonya Vahidy (@MrsSonyaVahidy) reported from Toronto, Ontario

    @Rogers my internet has been down for hours and I can’t work my class. You’re letting a lot of people down.

  • DanielRWright Lord Daniel R. Wright (@DanielRWright) reported from Toronto, Ontario

    @RogersHelps the fact you're literally willing to lose a customer because of you're stubbornness and unwillingness to meet a basic need of mine is ridiculous. I have my cell, internet and cable with you but if you can't just give me a paper bill, I'll take my business elsewhere.

  • ryandrewjohnson Ryan Johnson (@ryandrewjohnson) reported from Toronto, Ontario

    @RogersHelps I’m experiencing internet outage in East York. Please help!

  • realStepy Glenn Steplock (@realStepy) reported from Richmond Hill, Ontario

    @RogersHelps so no updates on the widespread outage yesterday at 14:37hrs. Rogers outage map was a Red blob over the entire GTA

  • NZPChasers NZP Chasers (@NZPChasers) reported from Toronto, Ontario

    @RogersHelps random internet crashes are amazing wjen evryone works from home now...you would think this wouldn't be a problem in the biggest city in Canada...

  • trishca Trish Cassling (@trishca) reported from Toronto, Ontario

    @RogersHelps hey, this is the third day in a row that my internet is not available/inconsistent. I pay for this service, I'm trying to work remotely, I shouldn't have to tether to my cell. Inconsistency is not what I want in my internet service.

  • DanielRWright Lord Daniel R. Wright (@DanielRWright) reported from Toronto, Ontario

    Does @Bell still offer paper billing? I'm done with @Rogers stopping paper billing. I was late again paying my bill because I never got their email notification! I honestly hate this so much!

  • divyamkaushi Divyam Kaushik (@divyamkaushi) reported from Toronto, Ontario

    @RogersHelps Yes still need help

  • destinypooh9 Tomme P (@destinypooh9) reported from Toronto, Ontario

    @RogersHelps internet not working again and again

  • realStepy Glenn Steplock (@realStepy) reported from Richmond Hill, Ontario

    @RogersHelps @MathesonStep My office saw a huge hit on Rogers traffic my team is all over the GTA and everyone on Rogers dropped @14:37hrs for 5 minutes or less. I had another outage at 11:18hrs too. @RogersHelps

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • FreePasghetti Tenacious N (@FreePasghetti) reported

    Experiencing the WORST customer from @Rogers I am a long time customer absolutely at my wits end trying to return a phone!

  • jhill4 Jono Hill (@🏡) (@jhill4) reported

    @RogersHelps still on hold an hour after tech offered to speak to a manager. Unacceptable customer service. Do better. Completely unimpressed with your service today.

  • nawals25 Nawal (@nawals25) reported

    Every time I make a new residential agreement for @RogersHelps, they over charge me. I have to talk to customer service every couple of months to have them fix it and give me my money back. Over the last 3 months, they over charged me for a total of $80. WTF?

  • AnirudhGupta83 Anirudh Gupta (@AnirudhGupta83) reported

    @shuuux2 @Rogers @RogersHelps Here its down for last 12 hrs and not much of update

  • downtonluva Tara (@downtonluva) reported

    @Rogers hey folks I realize you have a region outage since last night and are ‘on it’ but gotta tell ya, an aerospace student in the midst of exams is going to have a breakdown. We’ve lived with spotty service the entire pandemic,but there is no other option for uni students atm

  • legendsleague The Legends League (@legendsleague) reported

    I wouldn’t have to use 90% of my data if @RogersHelps internet wasn’t so ******* trash. Yes, let’s alleviate student loans, but also, let’s ******* chill on charging Canadians the worst rates for internet/data.

  • Cyberki36528262 Cyber-kitty (@Cyberki36528262) reported

    @RogersHelps Are you also down in parts of Mississauga? No Wi-Fi, no tv.

  • RobertAvdichuk Robert Avdichuk (@RobertAvdichuk) reported

    @RogersHelps The internet has been up and down like a yo-yo all day in the Bramalea Road and Williams Parkway area of Brampton. What is going on?

  • BelleKathybelle Kathy Belle (@BelleKathybelle) reported

    @Rogers why do I have to wait 1 hour 42 minutes to get something resolved. Still waiting. Second night in a row that I'm hold for rogers. Last night the tech hung up on me. Got new service and there's a problem. But they can't figure it out... this stinks

  • JohnnySnipes951 Masterchief (@JohnnySnipes951) reported

    @RogersHelps why is it that I am penalized for using the ext network when the rogers network won’t support a phone call? #unfairandoverpriced