Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C and L4S.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 02/28/2026 09:45

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (57%)

    Internet (57%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Markham, North York, Richmond Hill, Thornhill, Scarborough, King City, Woodbridge, Vaughan, Maple, Stouffville and Rexdale.

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City Problem Type Report Time
CanadaToronto Wi-fi
CanadaToronto Internet
CanadaToronto Internet
CanadaMarkham Internet
CanadaToronto Wi-fi
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • WREDC_Tony Tony LaMantia ICD.D (@WREDC_Tony) reported from Vaughan, Ontario

    @tyantzi @RogersHelps Anybody whose ever worked in tech support (me, back in the day) knows it's often a thankless gig, yet so critical to client retention.

  • aheim72 Annette Heim (@aheim72) reported from Toronto, Ontario

    Anyone else still having issues with their Rogers Infinite TV? Won't connect & can't watch anything (internet is fine) 🤬🤬🤬 Getting really close to canceling EVERYTHING @Rogers @RogersHelps

  • AmandaRisser1 Amanda Risser -- Canadian. 43 years old. (@AmandaRisser1) reported from Toronto, Ontario

    Why didn't @Rogers send an emergency text(s) when services went down? Why don't they sell SIM cards from other service providers to use during an emergency like what travellers can buy on airplanes? Is it unsafe to buy these from @amazon and not your service provider?

  • ditechgaming Ditech Gaming (@ditechgaming) reported from Toronto, Ontario

    Thanks @Rogers Got free salary without working yesterday Really hoping power outage entire week..!!

  • NicoleC954 Nicole Clarke (@NicoleC954) reported from Toronto, Ontario

    @RogersHelps I do not have service. All four services are not working. When will this be rectified?UGGGH

  • gastonl GastonL (@gastonl) reported from Toronto, Ontario

    @RogersHelps My internet is still down, That is also a scam since there is no ETA and no way to reach you via phone nor chat

  • DianeFisico Diane Fisico (@DianeFisico) reported from Toronto, Ontario

    @RogersHelps @Rogers please note the Italian channels (650-656) are choppy (in Toronto); picture and sound keep going on and off. When will you TV service be operational? #RogersOutage #RogersIgnite

  • sashaboersma Sasha Boersma (she/her) (@sashaboersma) reported from Toronto, Ontario

    @MrAlexBethke @Rogers Oh, there is a push for CRTC inquiry on the 911 issue, as they would have broken a condition of license (or whatever it’s called for telecom). That part is likely a breach of the Telcom Act.

  • WREDC_Tony Tony LaMantia ICD.D (@WREDC_Tony) reported from Vaughan, Ontario

    Internet, home phone and cable were still out all day today. A tech named Omar assisted w ticket via @RogersHelps on Twitter. There were unresolved issues in my postal area/many households impacted. All fixed now. Tech support folks have been beaten up. Be a gentleman. It helps!

  • sashaboersma Sasha Boersma (she/her) (@sashaboersma) reported from Toronto, Ontario

    @MrAlexBethke @Rogers Except Bell did an oops of their own a couple of months back when their internet was down for a day and flakey for weeks. Tech sometimes goes down when repaired. The problem in both cases - where was your back-up plan so you can take A down and have B still work…

  • Mohsidiqui Muhammad Siddiqui (@Mohsidiqui) reported from Markham, Ontario

    @Rogers Once more rogers down again since 7 PM and counting. Freedom's Data to the rescue..... #rogersdown #Rogersinternet #rogersoutrage

  • SarinSunhil SS (@SarinSunhil) reported from Markham, Ontario

    @RogersHelps And we are aware of the scam you are pulling off by stating that you have restored service to vast majority of customers!! Well orchestrated PR damage limitation scam !! Markham is still in stone age thanks to you !! Some top level heads should start rolling

  • 2jehan Janet Greaves🇨🇦😷#🇺🇦💙💛 (@2jehan) reported from Toronto, Ontario

    @Rob16921 @Rogers That sucks when you don't have choice.

  • LanaXLights P(EP)atrick💙❤️💛 (@LanaXLights) reported from Markham, Ontario

    Hey @RogersHelps my house still has no internet when everyone around us does now. We can’t call at the moment because of the high demand can you help?

  • jafarmirsalari jafarmirsalari #DeleteUber #deletelyft (@jafarmirsalari) reported from Whitchurch-Stouffville, Ontario

    @Rogers garbage service crappie ignite TV services poor internet and wifi at home!!! I had enough Monday morning first thing switching to Bell @RogersHelps #rogersoutage #RogersLetsNotTalkDay #Rogersinternet

  • CarloGon Carlo Gon (@CarloGon) reported from Vaughan, Ontario

    @Rogers Yet it keeps happening. Thanks for FINALLY trying to resolve the issue July 8, 2022. It caused a nationwide problem! Now, Ignite TV is lagging more than ever and the company says issues are resolved as Ted Rogers is kicking in his grave. #rogersoutrage #rogers

  • gastonl GastonL (@gastonl) reported from Toronto, Ontario

    @RogersHelps I got my mobile service late yesterday night but my home internet is still down, is there any ETA for people in Etobicoke North (M9R postal code) ?

  • axwong AlexW (@axwong) reported from Toronto, Ontario

    @RogersHelps To Mr Tony Staffieri Critical infrastructure to take outage for over 8 hours with limited to no redundancy and business resumption is more than a disappointment and unacceptable. Root cause not withstanding. Operational risks of Canadian network is vastly exposed to the globe

  • bender_077 Pascal Brunet (@bender_077) reported from Whitchurch-Stouffville, Ontario

    Hey @RogersHelps , any idea when service will be restored in Stouffville, Ontario? It’s been 48 hrs. And your automated « support » bot is saying everything is good - reboot your modem… (tweeting from my BELL cel phone)

  • SarinSunhil SS (@SarinSunhil) reported from Markham, Ontario

    @RockNRollCroll @RogersHelps Rogers uses Bell business connection to ensure their operations are reliable and do not go down frequently as their networkd

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • TheFreshGroggy JustN TruD’OH! (@TheFreshGroggy) reported

    @RogersHelps Is there an internet outage at Parklawn/Lake Shore W in Etobicoke? I have no internet service!!

  • ElizabethMcGur5 Elizabeth McGurk (@ElizabethMcGur5) reported

    @RogersHelps What’s up with service in Toronto? Internet is unavailable.

  • MarshallLeslie Marshall Leslie (@MarshallLeslie) reported

    @HotPopples @Rogers @RogersHelps Rogers high speed technical support phone account not working either … It’s stuck in a loop

  • JerTheAlien Joshua Shaw (@JerTheAlien) reported

    @Rogers Service is down, please provide an update

  • 10borg 🧼 🖖🏽 Julia B. (@10borg) reported

    @RogersHelps Ignite service has been down for nearly 30 mins now in the west end of TO. Any ideas on the problem and an ETA of when service will be restored? Thx

  • MiniKachou Agnes K (@MiniKachou) reported

    @TekSavvyCSR is there an issue with internet right now? My internet is down and so it is for some of my neighbours with @TekSavvyNetwork and @RogersHelps

  • BogdanMm Bogdan M (@BogdanMm) reported

    @HotPopples @Rogers @RogersHelps Rogers internet down at Jane and Bloor

  • mydigitalkitchn Valerie Azinge (@mydigitalkitchn) reported

    @RogersHelps my wifi isn’t working either. I’m on the Queensway. Is there an outage?

  • PromisedMePie Krupo 🇨🇦 (@PromisedMePie) reported

    @GoaliePR @Rogers Ooh I wonder if this issue affected @TekSavvyCSR too 15 minute wait.

  • GabiButcher Gabi (young @gain) (@GabiButcher) reported from Toronto, Ontario

    @rogers and @rogershelp where are you??? Connection is down and you are asking us to verify the modem??? You must be kidding !!!!