Rogers Outage Report in Richmond Hill, York, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E and L4S.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at Rogers
Rogers is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (54%)
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Wi-fi (14%)
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TV (14%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, North York, Scarborough, Thornhill, Richmond Hill, York, Woodbridge, Vaughan, Purpleville, Maple, Downsview, Kleinburg Station, Markham, King City and Stouffville.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Wi-fi | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Total Blackout | |
| North York |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Linda Bowser
(@ghlake) reported
from
Toronto, Ontario
@RogersHelps Nonsense. I'm not the only one. Just issue credits to everyone
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Seán O’Shea
(@ConsumerSOS) reported
from
Toronto, Ontario
@tweetsforteetz @dmac_79 @RogersHelps Sorry, but the account is in my wife’s different sir name. And I don’t typically pull up my job in my customer service intersections. I’ve done enough bad Rogers stories in my career. I also believe in crediting good/great service where I find it.
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Video Guy
(@videoguy416) reported
from
Toronto, Ontario
@Rogers would be great customer service if you let neighborhoods kjow that their services will be interrupted because some of us depend on the internet to work. #fail
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Seán O’Shea
(@ConsumerSOS) reported
from
Toronto, Ontario
@tweetsforteetz @dmac_79 @RogersHelps And almost every rep has discretion. Almost. Meaning if a consumer is a jerk—game over. Be respectful: chances of great service improve. My experience.
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Falu
(@falu_f10) reported
from
Whitchurch-Stouffville, Ontario
@RogersHelps been having lots issues with our internet service here in Stouffville this past month. Continued outages almost everyday. I’ve called in a few times and granted I got a few days credit but this is completely unacceptable. Not a happy customer
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Mark Orlan
(@MarkOrlan) reported
from
Toronto, Ontario
.@Rogers don’t give me free services that I don’t really need! 😠 Give me free extra bandwidth for all the videoconferencing going in my home right now to support me in my work, my wife with her business, and my daughter in her end-of-term classes. #LockdownCanada
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Sean Smith
(@CS_sean) reported
from
Toronto, Ontario
@RogersHelps your mobile site is next to useless. It won't let me login
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Seán O’Shea
(@ConsumerSOS) reported
from
Toronto, Ontario
Because there’s lots of good service @RogersHelps too: I got through to Rogers tech help on phone in 2 minutes. Agents were great. I needed (to pay for) a new PVR. The two reps at the King Street East store were smart, thorough, fast and friendly. One’s also a viewer. Thanks!
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
Is there a Rogers TV/Internet outage in Toronto now. Our TV froze and won't reboot and lights are out on the modem @RogersHelps
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Roger Singh
(@rogerwsingh) reported
from
Toronto, Ontario
@RogersHelps repeated problems on my internet connection over the last week or so. Your site says service is fine. I have to use my cell to send this
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🅼🅴🆉
(@MesmorizedTTV) reported
from
Toronto, Ontario
Ive been having some crazy latency issues the past week @Rogers assures me everything is good. But every game I have is unplayable due to unreasonably high ping. Most videos I watch buffer for minutes at a time, why am I paying for your best internet package. SMFH
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@RogersHelps As I suspected, another waste of time although @RogersHelps always tries and is friendly here. Too bad @Rogers has lost its competitive edge
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Lisa Booth, Travel Beyond the Ordinary
(@Lisa_Travel_Now) reported
from
Toronto, Ontario
@Rogers, sent a collection ltr via Canada Post for my parents overdue home phone. I NEVER rec'd an invoice! Apparently invoices were changed to online from paper & sent to an unmonitored Rogers email without the POAs concurrence!!!
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nicolas bello
(@nbellotoronto) reported
from
Toronto, Ontario
@nxtom @BTtoronto Lol. We only have @Rogers TV because it's included with rent. Otherwise I'd never pay for TV, especially not that company. #cordcutting
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Linda Bowser
(@ghlake) reported
from
Toronto, Ontario
Remarkably unsatisfactory dm with @Rogers cable. Snarky service, going in circles. I just dont want to pay for sports when I'm not seeing any. Limited income (need to keep very sick dh busy and happy)
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Seán O’Shea
(@ConsumerSOS) reported
from
Toronto, Ontario
@dmac_79 @RogersHelps I have generally good fortune with customer service reps everywhere. Polite persistence is sometimes the reason. Or just luck.
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Ryan
(@Creeperry_R6) reported
from
Toronto, Ontario
Holy Shit @Rogers @RogersHelps What ******** (A thread) It’s been a week. On Saturday night you told us it would be fixed within the hour On Monday night you told us it would be fixed by 6:30pm that night On Tuesday night you told us it would be fixed by Thursday at the latest
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Rabab Rizvi
(@rfrizvi) reported
from
Whitchurch-Stouffville, Ontario
@RogersHelps WiFi is down again 2x this week
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GM
(@gmansilla) reported
from
Toronto, Ontario
@RogersHelps internet down. Again. :(
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Vicki Ashton Ricciardi
(@fitfabdiver) reported
from
Toronto, Ontario
@RogersHelps WiFi service has been mostly out all day plus part of last night. TV keeps blacking out. I've been trying to work from home today and it's very frustrating. Acct: 416613347
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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螢之妹子|#大家族之小家庭的偽娘爸爸w #愛大家
(@MsYingFlyFromHK) reported
@RogersHelps service outage again? In the past 2 hours have been happening intermittently and now it’s completely dead. Thought business account would be better?
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kels
(@_kelseysays) reported
@Rogers has the worst customer service, fifth phone call to fix what they said they would already correct, and every time we call it’s over an hour+ wait time to talk to someone, totally unacceptable
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Mark Stockley
(@Mark_Stockley) reported
@RogersHelps Your technicians have been "fixing" my Internet for weeks, we've have frequent disconnects for years now and only thing Rogers has done is continuing to put band aids on the problem. I am losing SO MUCH revenue and Rogers has failed to compensate even after they said they would
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Kevin Sullivan
(@juggy_man) reported
@RogersHelps Ignite internet down in london Ontario modem just flashing orange trying to get through to support
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Amy Roxwell
(@AmyRoxwell) reported
@SuperRADLemon @Rogers Is there any way to move out to a new ISP? It sucks that you have to deal with your internet being constantly unstable :c
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Catherine Clermont
(@mcryerse) reported
@Rogers @officialdwts When I signed up with Roger's last year they gave me Disney+ for free for 1 year. So I can watch DWTS this year. After that, goodbye. This sucks.
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Jambbq🇨🇦🇺🇦
(@Jambbq1) reported
@Rogers I'm done with you as a provider, the amount of money we spend to have such unreliable imternet is ridiculous, @Bell haven't had one issue with your service at our cottage so moving it all to you.
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lindsay h
(@lindsayhayman) reported
@RogersHelps internet is out YET AGAIN (beyond the 30 mins outages earlier today). This on top of the previous 24+ hour outage we already experienced this month = beyond frustrated with the “sorry we’ll put a ticket in” response. Please provide the service we are paying u for
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Marilyn Tassone
(@marilyn_tassone) reported
I finally came across an @rogers associate who could cancel my account!🙄 They again wanted to know why, to which I replied it wasn’t important. I didn’t feel like explaining that I was tired of living without cable and was tired of their lies! It feels great! Bah bye! @rogers !
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Antoine
(@wacko07) reported
@Mark_Stockley @RogersHelps Will you come back if they fix it?