Rogers Outage Report in Richmond Hill, York, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E and L4S.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 10: Problems at Rogers
Rogers is having issues since 05:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (11%)
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Wi-fi (11%)
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Total Blackout (9%)
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Phone (8%)
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E-mail (3%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Woodbridge, North York, Richmond Hill, Concord, Markham, York, Stouffville, Thornhill, Weston, Scarborough, Vaughan and Maple.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Jowan Manjooran Jomon
(@JowanJomon) reported
from
Malvern, Ontario
The internet has been down since yesterday evening here @RogersHelps
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Jowan Manjooran Jomon
(@JowanJomon) reported
from
Malvern, Ontario
Wifi down here @RogersHelps
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Jason Sordi
(@carrera_77) reported
from
Purpleville, Ontario
@RogersHelps hi I have an old cable box on my property that’s falling over on to my fence.I thought its Bell’s but they confirmed it’s urs. I’ve called your customer support & keep getting bounced around. can you give me the # for the department that looks after this equipment?
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Phil w. Tequila
(@LiteBlCollarWkr) reported
from
Toronto, Ontario
@RogersHelps Locked out of Yahoo Mail for the second time due to your technical issues-yet you insist it hasn't been hacked. When does it end?
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Jon Gauthier.eth
(@JonGauthier) reported
from
Toronto, Ontario
Hey @rogers @RogersHelps i can’t login to my email & your lost password function is broken i need access to that email
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Phil w. Tequila
(@LiteBlCollarWkr) reported
from
Toronto, Ontario
@RogersHelps Why does Rogers use a non-Canadian email service anyways?
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Phil w. Tequila
(@LiteBlCollarWkr) reported
from
Markham, Ontario
@RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?
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Phil w. Tequila
(@LiteBlCollarWkr) reported
from
Markham, Ontario
@RogersHelps 24 hour support-just not 24 hours in a row......
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M79 aka Manny79
(@cdnwallguy) reported
from
Vaughan, Ontario
What is going on with @RogersHelps I’ve been on hold for over four hours waiting for tech to resolve my email issue. It’s bloody ridiculous.
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maria lopreiato
(@MariaMlop13) reported
from
Toronto, Ontario
@RogersBiz DISGUSTING!! My poor grandmother is in a home with Dementia and my mom can’t cancel her cable, even after providing POA? Who do we need to go to? Better business bureau?! Stop bullying people 🤬🤬
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Alyesha Rose
(@AlyeshaRose) reported
from
Toronto, Ontario
@RogersHelps Are services down in Brampton? My tv isn’t working and I have called several times
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Kristen Ridley
(@KristenRidley) reported
from
Toronto, Ontario
No internet yet again. I would say it's unfathomable how unreliable @Rogers service is, but that's not really true since the government (@FP_Champagne) continues to allow monopolies like telecom to take advantage of canadians while making billions.
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Kristen Ridley
(@KristenRidley) reported
from
Toronto, Ontario
Yet again no internet and @RogersHelps customer service chat was zero help. Now I have to go into my office to work and will be late. So not impressed.
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Michael Vera
(@MichaelVG19) reported
from
Toronto, Ontario
@RogersHelps down again in the downtown Toronto area?
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Jefferson Darrell 🇨🇦✊🏾🖤🏳️🌈
(@JeffersnDarrell) reported
from
Toronto, Ontario
@RogersHelps Trying to get thru to your Rogers Move to move my services but the number is out of service. How do I reach #Rogers to set up my move or should I talk to @Bell?
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Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
@johntory's press release says something along the lines of "thank you to Torontonians for trusting me as mayor"...spoiler alert, I never trusted him. I can't put my faith in a corporate lackey for a predatory company like @rogers. **** you, Tory.
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Tibursio
(@TibursioHeals) reported
from
Toronto, Ontario
@Rogers what kind of customer service is this? This just happened a while ago as I type this series of tweets here at Rogers 220 Yonge street inside Eaton Centre...
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Jill McLean
(@Mysticalbug) reported
from
Toronto, Ontario
@RogersHelps I'm so fed up!! Area outage again! When are you guys going to properly fix the problem. Bathurst/401 area??
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Mish
(@mishd27) reported
from
Toronto, Ontario
@RogersHelps phone/internet down in the south Etobicoke area. Any ETA on when it will be fixed
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AG
(@heyref88) reported
from
Vaughan, Ontario
@RogersHelps I’ve been on hold for over an hour waiting to speak to the customer retention area. In what world is this acceptable??
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Christina B Juras
(@chrissycee75) reported
Switched to @PublicMobile_EN and my phone is now working under VoLTE but this didn't work while I was on @Fidomobile 's network. I also have the same data and a wider roaming range on a cheaper plan. Bye @rogers...
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LallyA
(@LallyAd) reported
@TELUSsupport I remembered with @Shawhelp and @RogersHelps when a tech would come to my house they never charged for the visit.
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sepideh
(@sepideh_208) reported
@Fidomobile @Rogers fix my phone RIGHT NOW I can't go to a store and the call center operators are not doing their job, this is not acceptable
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SPACbubba
(@biotechbub22442) reported
I am switching from @Rogers to @Bell first thing tomorrow morning. @Rogers you guys should be ashamed of your customer service. Disgraceful. I’ve been calling everyday for 2 weeks to contact about a huge payment error on my account and cannot get through. Disgusting business
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***** Eagle
(@VixenEagle) reported
@Bell_Support @RogersHelps I keep receiving soliciting calls from both of your companies, trying to convince me to change my service provider. I tell them I am a terminal cancer patient and unfortunately not interested as what I have will be more than enough during my final days.
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🇨🇦PRISON4Dumpy🇨🇦 🇺🇦SLAVA UKRAINE🇺🇦
(@PRISON4Dumpy) reported
The Award For THE Most INCOMPETENT Company in Canada goes to @Rogers !! 🏆👏👏 What should have been an easy pkg update after previous pkg expired turned into a 33 day NIGHTMARE and now? I have NO SERVICE cuz (most) EMPLOYEES DON'T GIVE A CRAP!! Hey @Bell, make me an offer!!!
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x - AMC Diamonds (47-28-5)
(@MattyPlumz) reported
Why the hell don’t cell phones run off of satellites? Why do these bullshit company’s INSIST on bullshit service all the time? Why do we pay $100-150 a month for absolute trash *** service? It’s absurd. Please explain to me @Bell @TELUS @Rogers #OneBarStar #EverywhereIGo #SoDumb
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TS
(@TS84X) reported
@Rogers @RogersHelps I FINALLY received the customer service I was looking for AND an incredible price and service. Unfortunately for you it was through @Bell . Good riddance.
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LallyA
(@LallyAd) reported
@Shawhelp plus @RogersHelps I miss you guys 😭 @TELUSsupport doesn’t know how to provide home service they only how to piss people off
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Steve 🇨🇦
(@opiatedforty9) reported
@Shawhelp The app keeps telling me to sign in. I sign in, and it takes me right back to the sign in page. Fix this @RogersHelps