Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C and L4B.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 01/28/2026 16:10

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Thornhill, Markham, Richmond Hill, Scarborough, North York, Vaughan, Stouffville, Maple, Woodbridge, Downsview, North Park, King, Rexdale and Concord.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Total Blackout
CanadaToronto Total Blackout
CanadaToronto Internet
CanadaToronto Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • Blooberboy Dante Obscurial Haversham (@Blooberboy) reported from Toronto, Ontario

    Having an internet connection with @Rogers is pretty much like gambling. You will lose all your money and If you’re lucky you might win a week of uninterrupted service but the chances of that are pretty low.

  • emdeeinTO EM Dougherty 🇨🇦 🍁 (@emdeeinTO) reported from Toronto, Ontario

    @RogersHelps DMd you with an Ignite problem. Please check. TIA

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @gregobr @tower_Guy @Bryson_M @shruti_shekar @Bell @RogersHelps @NavdeepSBains Problem is that if you don't get a new 5G phone, you would still be paying for someone else who does. Maybe less so with the current financing model, but that is one of the problems with having meaningful competition only at the top end of the market.

  • MrsSonyaVahidy Sonya Vahidy (@MrsSonyaVahidy) reported from Toronto, Ontario

    @Rogers my internet has been down for hours and I can’t work my class. You’re letting a lot of people down.

  • realStepy Glenn Steplock (@realStepy) reported from Richmond Hill, Ontario

    @RogersHelps @MathesonStep My office saw a huge hit on Rogers traffic my team is all over the GTA and everyone on Rogers dropped @14:37hrs for 5 minutes or less. I had another outage at 11:18hrs too. @RogersHelps

  • irishchicky28 T for Tamara (@irishchicky28) reported from Toronto, Ontario

    @Rogers disconnected my cable, internet & phone at midnight. I called & they said its cus I'm going to another provider!!! I had complained about my internet being so bad and said I needed it fixed or I'm leaving. They cut me off before I had a chance too. Pathetic. @RogersHelps

  • mattytoophatty Matty 🍁 (@mattytoophatty) reported from Toronto, Ontario

    @RogersHelps Internet is down yet again. Too many times over the last few weeks. :/ I know you always try to help on here, but really, we just want some consistent service, and not to have to keep asking for help. :(

  • realStepy Glenn Steplock (@realStepy) reported from Richmond Hill, Ontario

    @RogersHelps 2:49pm Rogers down all over for 5 min or less

  • DianeFisico Diane Fisico (@DianeFisico) reported from Toronto, Ontario

    @RogersHelps I’ve had slow internet in Toronto the past couple days... I see many similar complaints here on Twitter. Please advise if there is a known issue and what may being done. Thanks.

  • JamesDalgarno_ James Dalgarno (@JamesDalgarno_) reported from Toronto, Ontario

    @Areathrasher @RogersHelps Just saw the email about service disruption in my area.

  • 25th_Hour DV (@25th_Hour) reported from Toronto, Ontario

    @RogersHelps My internet seems to be down, and has been for the last 30 minutes and I have some very important work tasks that need to be completed online today.

  • divyamkaushi Divyam Kaushik (@divyamkaushi) reported from Toronto, Ontario

    @RogersHelps Yes still need help

  • donnelly_b Brandon G. Donnelly (@donnelly_b) reported from Toronto, Ontario

    @RogersHelps I just received outage email. It’s a thing in my area.

  • JamDelay James Deeley (@JamDelay) reported from Toronto, Ontario

    @RogersHelps I tried rebooting and I’d just lost service after about 30 minutes again

  • crofts_kevin Kevin Crofts (@crofts_kevin) reported from Toronto, Ontario

    @RogersHelps I just can’t have any of my services fail at any time. I pay for them , they need to work with no explanation specifically during these times that we have to endure right now. @RogersHelps doesn’t help with the patronizing questions. Fix your end and I’ll pay on my end

  • tboake2000 Terri Boake TL40x4🇨🇦 (@tboake2000) reported from Toronto, Ontario

    @RogersHelps Never got a follow up email confirmation for my appointment. Stuck sitting waiting wondering if it will happen or I have to start all over again. 😡

  • tboake2000 Terri Boake TL40x4🇨🇦 (@tboake2000) reported from Toronto, Ontario

    So my @Rogers Ignite is down. Used my @Bell service to contact you. Got a COVID questionnaire even though your tech people won’t come inside anyway. Internet is essential in these times. I work from home and have to pay double as neither is reliable.

  • AshChaChaHeels Ash (@AshChaChaHeels) reported from Toronto, Ontario

    Just got a scam call in Toronto from an automated service claiming to be @RogersHelps and repeating something in Chinese! @RogersHelps needs to do something about this!

  • mattytoophatty Matty 🍁 (@mattytoophatty) reported from Toronto, Ontario

    @RogersHelps Service was back this morning. Thanks

  • cal920c Calvin Ing (@cal920c) reported from Richmond Hill, Ontario

    @CaddacGaming @Rogers I’ve been having problems with @Bell_Business lately as well 😒 BRING ME FIBER ALREADY!!!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • WearyKirin WearyKirin (@WearyKirin) reported

    @natalierlandry @RogersHelps 911 calls still worked which is really what you would be calling in an emergency

  • Hache_Sebastien Sebas1509 (@Hache_Sebastien) reported

    @roadtoserfdumb @RogersHelps There was an update on their website. Rogers’ network partner is Ericsson, and Ericsson pushed an unstable update on a very important part of the network interface. The intermittent service losses were caused by the other parts of the interface being overloaded by the xtra demand

  • Frank_N_Beauty Frank Verbeauty (@Frank_N_Beauty) reported

    @Rogers Maybe it won't cut out mid fight like it does every time you clowns have a PPV. Look at our Tweet history together (where I provided photo evidence) if you're questioning the sincerity of this.. #rogersisass

  • ChrisSagal Chris Sagal (@ChrisSagal) reported

    @RogersHelps Sooo Will there be any compensation for this matter??? Lets say a bill credit of some sort or Free service because we’ve spent nearly almost 24hrs without services and that’s just uncalled for especially during these difficult times were gone threw

  • TweetiepieHawly Tweetiepie 🌺 (@TweetiepieHawly) reported

    @ScotfreeMe @RogersHelps I agree. I’m on Shaw for cable but cables days are numbered. I could live with 3 of my channels so would like to just stream. It is the internet Shaw charges a lot on. I get a few with Rogers phone and service has been fine I guess, up until today. Still no service.

  • jkovacevic Jelena Kovacevic (@jkovacevic) reported

    8 hours later still no cell phone service or data.... @Rogers , on a slippery slope of losing a customer of almost 20 years #rogersoutage #highestmobilecostsinthedevelopedworld

  • Piano_Keys1987 First Canadian (@Piano_Keys1987) reported

    @RogersHelps The outage happened at exactly 12:25am until almost 8pm the next day. Garbage roger's and Fido. Everyone 9s switching to Bell now

  • kristy122 Kristy (@kristy122) reported

    @RogersHelps I'm now 24 hours without service. I've rebooted my phone countless times. This is beyond unacceptable.

  • 0x4f47 Oleksiy Гайда (@0x4f47) reported

    Even if you are fully vaccinated, the CDC recommends against using SMS for 2FA authentication, especially if you're a @RogersHelps customer. Side effects may include being unable to login, anywhere, for a period of up to 12 hours.

  • Prairies Lianne (@Prairies) reported

    @Scoutycat2 @CTVGCampbell Check out @RogersHelps . I still don’t have service