Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E and L4S.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 01/06/2026 16:15

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Stouffville, North York, Scarborough, Maple, Woodbridge, Richmond Hill, Markham, Vaughan, Thornhill, Downsview, North Park, King, Rexdale and Concord.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto TV
CanadaToronto Internet
CanadaStouffville Internet
CanadaToronto Total Blackout
CanadaToronto Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • sugarbabez Julie (@sugarbabez) reported from Toronto, Ontario

    @RogersHelps your online chat is a complete joke! getting to live agent is ridiculous! when u have 2 probs, the agent transfers u to 1 dept &they see ignite, immediately x’fer u without asking why I reached tech support!! U can talk to Andrew! Horrible service and still not fixed

  • Lulu_Olive_ Olive (@Lulu_Olive_) reported from Toronto, Ontario

    @RogersHelps not exactly the way I planned starting my work day. My internet is down. Are there service interruptions in the keele and Lawrence area?

  • ambitnpldn ambitnpldn (@ambitnpldn) reported from Toronto, Ontario

    .@RogersHelps your ignite wifi is out. I have reported the slow connectivity 2 days ago and it's yet to resolve. And now I am out of internet suddenly.

  • hanz8669 Alexander Schnurr (@hanz8669) reported from Toronto, Ontario

    @RogersHelps first you do network maintenance on my friends ignite network so he had to come over to my house to get school work done and today it’s me no tv or home phone or internet. It’s spotty in Scarborough/Pickering border. People are trying to work like my mom rn.

  • theudm Maniac (@theudm) reported from Toronto, Ontario

    @vandergeest @teesang @RogersHelps It’s almost 4 hours of outage now. Bell will get a few new customers, I guess.

  • echo_works Erika da Vinky (@echo_works) reported from Toronto, Ontario

    @Rogers it has been 3 hours since my internet went down completely and I spoke to your associate. As someone who works 9h a day from home this is completely unacceptable. At least give people why rely on you to make a living some damn updates on how long this is going to take.

  • ambitnpldn ambitnpldn (@ambitnpldn) reported from Toronto, Ontario

    @RogersHelps my ignite wifi has been really slow since this morning. I did try to chat through the website and the person said he will transfer me to someone who handles ignite issue and there was no response after that. Please help!!!!

  • hal_vowes Valerie (@hal_vowes) reported from Toronto, Ontario

    @Rogers not thankful this thanksgiving that I’m your customer. Absolutely zero service at our house and Rep says tomorrow for an appointment? Not acceptable.

  • echo_works Erika da Vinky (@echo_works) reported from Toronto, Ontario

    @RogersHelps Ofc 15 mins after I sent this tweet service was restored. Thanks for the response.

  • 420investing 🤔 (@420investing) reported from Toronto, Ontario

    About to go off on Rogers customer retention. So sick of these trash services @rogers provides. Factory resetting my internet once a week? No call back option in the year 2020? Instead I gotta wait on hold for 15-20 minutes? **** out of here.

  • hal_vowes Valerie (@hal_vowes) reported from Toronto, Ontario

    If you ever consider @Rogers ignite, do your research. Cause when it’s down you have nothing - no tv, no internet, no phone. And after more than a week & multiple service techs showing up - still not working. Worst service EVER.

  • pinkperipatetic ThePinkPeripatetic (@pinkperipatetic) reported from Toronto, Ontario

    @RogersHelps I got my issue resolved after spending the entire day tryin to get a hold of someone I had the confidence would be able to help me. I got the survey in which I will voice my concerns and suggestions for a better client experience. Would be happy to give u details if you want them

  • wilsonhl HLW (@wilsonhl) reported from Toronto, Ontario

    @RogersHelps is there a known issue at Woodbine & Gerrard - we’ve lost our Internet connection. Thx

  • debwalke Deborah Walke (@debwalke) reported from Toronto, Ontario

    @RogersHelps People need to work. What’s happening in the Wilson/Yonge Blvd area. No service!!!!

  • byzbets byzbets (@byzbets) reported from Toronto, Ontario

    @RogersHelps Why did our internet just go down? I can’t find info about an outage on your site using my phone. Mid-town Toronto.

  • pinkperipatetic ThePinkPeripatetic (@pinkperipatetic) reported from Toronto, Ontario

    Just wow. @RogersHelps call center is by far the WORST call centre experience I have ever had. Spoke with 5 different agents, each equally horrible. At least they are consistent. @Rogers #RogersCanada

  • lucysytnyk Lucy Sytnyk (@lucysytnyk) reported from Toronto, Ontario

    @Rogers what is the issue with Rogers in the Bayview/401 area?

  • theudm Maniac (@theudm) reported from Toronto, Ontario

    @vandergeest @teesang @RogersHelps Is it me or it’s down again?

  • Ro_Ro_77 Ro 🐕 (@Ro_Ro_77) reported from Toronto, Ontario

    @Rogers I’m really disappointed in the offer you have me for ignite of$185 a month the field agent is offering same package for $115 a month door to door to new customers. Well guess what I’m a new customer to @bell and they’re giving me an amazing offer. #rogers #bell

  • mkann85 M Kanner (@mkann85) reported from Vaughan, Ontario

    @Rogers ur ignite is the crapiest service. I have had to spend hours online and phone and it still won't work. Live chat drops out!! Wtf!!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • MohitSheoran_in Mohit Sheoran (@MohitSheoran_in) reported

    @RogersHelps Do you have widespread outage for home internet in Kitchener-Waterloo region? Internet is not working since morning 10.

  • drlorileeoates Dr. Lori Lee Oates (@drlorileeoates) reported

    @nadinewells @RogersHelps That's awful.

  • Dartmouth_Diva Heather- Kiss my mask (@Dartmouth_Diva) reported

    @RogersHelps Hi there - I ordered a new phone as my current one was dying & received an email a day later saying that there is a backlog and I won't receive one for a month. I totally understand the supply issue. The only problem is the UI on my current phone died today.

  • corporate_zero Corporate Zero (@corporate_zero) reported

    @Rogers When will you resolve the outage in Mississauga? We need our Internet service back up and running!

  • ppcrealestate ppcRealEstate (@ppcrealestate) reported

    @Rogers is the worst company. I called 2x today and wait times were 3hors plus. 1st time the line dropped after 1 hour and a half and the second time the agent transferred me whe she said give me one moment! I've never been so angry!!!

  • Joseph2653 Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    One of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play

  • nadinewells Nadine Wells (@nadinewells) reported

    @RogersHelps I would also like to point out that I spoke to a customer rep the day I put the equipment in the mail and she assured me that I would not be charged. I have a transcript of our message if you need proof @RogersHelps

  • naushaba__ naushaba (@naushaba__) reported

    Ive been on hold with @Rogers for 1 hr & 20 mins & i havent even spoken to a damn human being yet this dumb robot keeps repeating the same ****..the worst provider EVER! I keep paying **** load of $$ for absolute garbage service😣

  • Matazar Matazar (@Matazar) reported

    . @RogersHelps Are you able to look into the infrastructure tickets open in the area? I'm wondering if you've even begun to fix the issue in our area that I reported several months ago. I'm tired of the noise on my line affecting my connection quality.

  • tak23oda Logan (@tak23oda) reported

    @RogersHelps Data network on two lines is down again this week. We’re just about at an hour this time. We were over an hour the first time. What’s going on!?