Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E and L4S.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 12/30/2025 14:55

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Stouffville, Toronto, Markham, Vaughan, Woodbridge, North York, Scarborough, Thornhill, Richmond Hill, Maple, Downsview, North Park, King, Rexdale and Concord.

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City Problem Type Report Time
CanadaStouffville Internet
CanadaStouffville Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaStouffville Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • winnimartha Martha Holmen (@winnimartha) reported from Toronto, Ontario

    @RogersHelps Can you tell me if there’s a service disruption in Scarborough? Trying to figure out if it’s on my end or yours.

  • aheim72 Annette Heim (@aheim72) reported from Toronto, Ontario

    Internet is out AGAIN @RogersHelps & TV has been spotty all day!! Why am I paying so much for your services when they NEVER work!!! 🤬🤬🤬

  • axwong AlexW (@axwong) reported from Toronto, Ontario

    @RogersHelps Substandard service for a major ISP. We are switching to Bell.

  • Mahsavhb مجسمه ای به نام «من» (@Mahsavhb) reported from Toronto, Ontario

    @Rogers @SamirDiaries Free call free sms to help Iranian who lives in Canada to stay connected to their family in Iran until October 17

  • AphroseMusic APHROSE (@AphroseMusic) reported from Toronto, Ontario

    Being on hold with @rogers for an eff up on their end that they didn’t have the courtesy to tell you about, for TWO HOURS is the worst form of punishment. What the actual EFF

  • sullisjinri 肥婆的树洞💭 (@sullisjinri) reported from Toronto, Ontario

    @RogersHelps hi fix your landline internet pLEASEEEEE girl’s trynna get watch some horror movies

  • tyrelasaurus t. anon 👽 (@tyrelasaurus) reported from Toronto, Ontario

    I could do with 100% less grovelling emails from @Rogers and instead just offer us all REASONABLY PRICED mobile plans. Have you considered this option for customer retention/damage control?

  • Dededacosta11 Dededacosta (@Dededacosta11) reported from Toronto, Ontario

    @RogersHelps is there an issue with Ignite TV? I cannot watch City, CTV etc.

  • LoriMoran_1 Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario

    @RogersHelps Down AGAIN! What is going on??? What are we paying for

  • CuteBabyBella26 Alicia (@CuteBabyBella26) reported from Toronto, Ontario

    @Rogers your company does not know how to treat your clients, my family has been with this **** company for 30 years. But will now be canceling all services.

  • thisisgeoffowen Geoff Owen (@thisisgeoffowen) reported from Richmond Hill, Ontario

    @Rogers @RogersHelps Getting really tired of my internet going up and down constantly. Apparently so is everyone else on here. When can we expect a stable connection? #rogersoutage #rogersdown

  • LoriMoran_1 Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario

    @RogersHelps And it’s down again @Rogers @RogersHelps this is beyond a joke now

  • JProwess Juan Pablo V (@JProwess) reported from Toronto, Ontario

    @RogersHelps Roam like home is a scam. I stopped using it before midnight PT but apparently since it was already the next day in ET I got charged 12 dollars for 0.14 MB. We truly have one of the worst telecom industries in the developed world

  • marmalade pumpkin spiced meh. (@marmalade) reported from Toronto, Ontario

    Down again, @RogersHelps ?! As soon as I have the mental energy I'm switching to anyone but you. You're too unreliable and unstable. #itsnotmeitsyou

  • sometimeslola Jessica Edwards (@sometimeslola) reported from Toronto, Ontario

    Another day of no internet courtesy of @RogersHelps @RogersBiz. If you’re “doing work” or “updating the systems” why not text to inform your customers. Just terrible service. The worst.

  • sullisjinri 肥婆的树洞💭 (@sullisjinri) reported from Toronto, Ontario

    @RogersHelps hi fix your landline internet pLEASEEEEE girl’s trynna watch some horror movies

  • buttery_smoooth SHA3arma-256.eth (@buttery_smoooth) reported from Toronto, Ontario

    Is the network down again? @RogersHelps @Rogers

  • TravelJasonsWay Travel Jason’s Way (@TravelJasonsWay) reported from Vaughan, Ontario

    @Rogers why is service down again?????

  • calltoddsmith Todd L Smith, CET (@calltoddsmith) reported from Toronto, Ontario

    @RogersHelps I take that back. Icon shows connected, but it's still down

  • LoriMoran_1 Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario

    @Rogers @RogersHelps WiFi down again this morning .. this is the third time in other 2 weeks

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • eversinceny___ Sahil Lotia (@eversinceny___) reported

    @RogersHelps Wifi still down in Newmarket, ON! Any reason for that?

  • hockeysquare hockeysquare (@hockeysquare) reported

    @RogersHelps @TekSavvyCSR enough with the root cause BS/PR speak. What happened? How about you just try being forthright with customers and everyone else who was impacted by the outage.

  • AspergerAlien Mr Alien (@AspergerAlien) reported

    @RogersHelps All I expect is a credit for how long the outage lasted, as I'm not greedy/entitled like the rest that can't live without internet/TV/debit. The losses that (non) customers had is their own fault for not having a backup plan, and everyone should have emergency food/cash on hand.

  • frecklednon Emmy A (@frecklednon) reported

    @RogersHelps @AboutRogers Services keep going out in London ON. Wtf is happening???????? #nointernet #rogersdown

  • Rex66992401 Rex (@Rex66992401) reported

    @CP24 @Rogers "Staffieri, CEO Rogers, apologizes for service interruption, offered no explanation or how many customers were affected" No explanation? 2nd time since April 2020 Spouse switching to Bell 2 separate phone services, for next time. 1 will work Rogers will lose business

  • bigdaddypgod Frank (@bigdaddypgod) reported

    @RogersHelps @Rogers If there was competition in this country our rates wouldn’t be among the highest in the world. You credit means **** all

  • athoughtfulmama Sarah B (@athoughtfulmama) reported

    @RogersHelps When are my cell services going to be fixed??? 2+ weeks of calls dropping/not getting through, with no answers from Rogers - "everything is fine," "tower is down," "everything is fine." We live between Owen Sound and Meaford, ON. FIX THIS!!!

  • TheHalalQueen Halal 'beloved by zionists' Bae (@TheHalalQueen) reported

    He's a 10, but he has @Rogers service 😑

  • mbhmills Mary-beth ****** (@mbhmills) reported

    Interested to hear how @Rogers is going to compensate the millions of people who had no cell/internet service. This is not ok. The effect this had on Canadians is not ok.

  • JustinSmith_13 Justin (@JustinSmith_13) reported

    @chethosahalli @RogersHelps @Rogers no it doesn't "happen" their outage showed how much control they have over Canada. Us non rogers customers were affected too. If you don't think its weird that all debit/atm machines were down across Canada because of one company then you can't be helped.