Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E, L4B and L4S.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 12/10/2025 09:40

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Stouffville, Richmond Hill, Toronto, Scarborough, North York, Markham, Vaughan, Woodbridge, North Park, Thornhill, Concord, York, Maple and King City.

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City Problem Type Report Time
CanadaToronto Total Blackout
CanadaStouffville Internet
CanadaRichmond Hill Internet
CanadaToronto Wi-fi
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

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Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • Ro_Ro_77 Ro 🐕 (@Ro_Ro_77) reported from Toronto, Ontario

    @Rogers I’m really disappointed in the offer you have me for ignite of$185 a month the field agent is offering same package for $115 a month door to door to new customers. Well guess what I’m a new customer to @bell and they’re giving me an amazing offer. #rogers #bell

  • Ro_Ro_77 Ro 🐕 (@Ro_Ro_77) reported from Toronto, Ontario

    @Rogers @Rogers treats loyal existing customers like ****. Offering the best deals to non customers to lure them in. It’s an abusive relationship.

  • jhndryl 𝒥𝑜𝒽𝓃 𝒟𝒶𝓇𝓎𝓁 (@jhndryl) reported from Toronto, Ontario

    @RogersHelps Pls check your dm. It’s still not fixed. And I might ask you to please put it back to 150MBPS since your service will not be able to provide me 1GB internet speed.

  • emilybelle1983 Emily P (@emilybelle1983) reported from Toronto, Ontario

    Hey @RogersHelps found a #tablet on the ground outside my kids school and would like to return it to the owner. It's a Rogers SIM card. Talked to live chat and said it can't help. Now I'm on hold! Any #suggestions?

  • Stephy_72 Stephanie (@Stephy_72) reported from Vaughan, Ontario

    @RogersHelps I’m amazed at the PRIVACY BREACH, when I receive someone else’s email and home address!!! Who’s running Rogers? Joe Natalie have you any clue to ur promise on improving customer service?

  • michaelaaerin M (@michaelaaerin) reported from Toronto, Ontario

    @Rogers needs to help their staff understand customer concerns. 1.5 hours on the phone and NOTHING

  • cinangel32 Cindy (@cinangel32) reported from Toronto, Ontario

    @RogersHelps hello! I’m moving in early Dec. I’ll need to transfer my Internet and set up cable (currently obtained via condo). How much notice do you guys require? And there’s still a “moving” service right?

  • righteousbean bean. (@righteousbean) reported from Toronto, Ontario

    @jrovsovskein @RogersHelps It’s awful

  • jhndryl 𝒥𝑜𝒽𝓃 𝒟𝒶𝓇𝓎𝓁 (@jhndryl) reported from Toronto, Ontario

    @RogersHelps anyone willing to help?

  • julescvv Julia (@julescvv) reported from Toronto, Ontario

    The account is the same it’s not a new account set up. So they punish you for having a plan. Brutal customer service. @rogers

  • GarryMarr Garry Marr (@GarryMarr) reported from Toronto, Ontario

    Still no service after 24 hours from @Bell_Support. They say wait another 48 hours. In TWO DECADES, @RogersHelps was NEVER this bad. No resolution. No support. No alternative solutions.

  • samanthadjb Samantha B (@samanthadjb) reported from Toronto, Ontario

    @RogersHelps But for a company who hasn’t identified any issues, there were four Rogers trucks outside my house while these downtimes were happening.

  • hal_vowes Valerie (@hal_vowes) reported from Toronto, Ontario

    If you ever consider @Rogers ignite, do your research. Cause when it’s down you have nothing - no tv, no internet, no phone. And after more than a week & multiple service techs showing up - still not working. Worst service EVER.

  • julescvv Julia (@julescvv) reported from Toronto, Ontario

    Unbelievable that @rogers would rather cancel my new plan than wave the activation fee. Told me to go in and cancel it wow lol. What is the activation fee for anyway? If I bought out the phone and switched the SIM card there would be no activation fee. Absolutely crazy.

  • hal_vowes Valerie (@hal_vowes) reported from Toronto, Ontario

    Feel like in a developing country you’d get better service than if you lived in Toronto and had @rogers Ignite. #day8 lots of visits but nobody capable of fixing! Let’s open lots of tickets though $$$!!

  • Stephy_72 Stephanie (@Stephy_72) reported from Vaughan, Ontario

    @RogersHelps Oh no we’re not playing that game.. I message you and you then tell me you can’t help, I need to call and stay on hold for 45m go through technical support to order pods.. and still wait 3-5 days

  • Stephy_72 Stephanie (@Stephy_72) reported from Vaughan, Ontario

    @RogersHelps they actually don’t help! They told me myTv issues were at the green box on the street. While still paid them for no service, I called and spent hrs on hold.Troubled shooter my issue and told them, there is no Main Street issue, it’s the refurbished

  • echo_works Erika da Vinky (@echo_works) reported from Toronto, Ontario

    @RogersHelps Ofc 15 mins after I sent this tweet service was restored. Thanks for the response.

  • samanthadjb Samantha B (@samanthadjb) reported from Toronto, Ontario

    Love that our @RogersHelps connection had gone down three times in the last hour..good stuff when two people are working from home.

  • melbarsky Mel Barsky (@melbarsky) reported from Vaughan, Ontario

    @RogersHelps my friend pays $65 for Ignite500. When I called same day - I was offered $109. I have been a customer for >25 yrs and have multiple services. My friend 2 yrs & only internet. On the phone for 3 hrs with Rogers today and you hung up on me & didn’t call back. Pls call

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • rhabayeb Rob H (@rhabayeb) reported

    @RogersHelps It's been stuck on connecting for hours. The person in texting has the same issue, also on Rogers.

  • Blueliberals Mikhail&Shenni 🌐 🐬🐶🙏🌊 🇨🇦 🇺🇸 #FB 🌐 (@Blueliberals) reported

    @RogersHelps After 45 minutes, they answered. You gotta change Anna. That Bot has issues

  • MagicMan_591 MagicMan (@MagicMan_591) reported

    @JMBcafe @Rogers @Bell_Aliant I had Rogers Ignite for about 6 months now. It’s better than the last Rogers service I’ve had for awhile. Had hiccups of course but I had no other issues ever since. Very good for streaming and able to stream at 1080p60 with very little issues

  • stevetzemis steve (@stevetzemis) reported

    @RogersHelps been having intermittent internet issues for a few days now. Service keeps cutting in and out. Any idea what the issue is?

  • ClementLai8 Clems (@ClementLai8) reported

    Would never purchase a @Bell phone plan. I got my phone # and immediately got scam phone calls (one saying my SIN has been compromised). Also took 1 hour to get my SIM card in store because the employees couldn't figure out how to process a monthly plan. Off to try @rogers

  • rhabayeb Rob H (@rhabayeb) reported

    @RogersHelps why are your chat features on Android going down so often? It's becoming impossible to use and it's very frustrating. Never had that problem with other providers.

  • Dj5pex Rene (@Dj5pex) reported

    @RogersHelps Ok so there is no solution?

  • thebubblybroker Effy Bardis (@thebubblybroker) reported

    @RogersHelps new customer here... I signed up for a $65/month plan and your confirmation says I'm signed up for an $80/plan and it's a minimum 36 minute wait for assistance... Not cool.

  • GeoffdBarrett Geoff Barrett 🚀 (@GeoffdBarrett) reported

    @RogersHelps Is there an outage in Barrie? No internet at all for 30 minutes now. Kind of hard to get my work done…

  • nerd_gab NerdGab 🍁 (@nerd_gab) reported from Toronto, Ontario

    @Rogers What the hell... AGAIN?!?! This is the 3rd time in the last week that there is a service outage in my area!! I have 3 people working from home, conducting meetings, calls - what the hell?! No warning?! 🤬🤬🤬🤬