Rogers Outage Report in Richmond Hill, York, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Richmond Hill come from postal codes L4C and L4S.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at Rogers
Rogers is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Rogers outage reports came from the following cities: Thornhill, Toronto, Vaughan, Markham, Richmond Hill, Scarborough, North York, Stouffville, Maple, Woodbridge, Downsview, North Park, King, Rexdale and Concord.
| City | Problem Type | Report Time |
|---|---|---|
 Thornhill |
TV | |
| Toronto |
Wi-fi | |
| Thornhill |
Internet | |
| Toronto |
Internet | |
| Vaughan |
TV | |
| Toronto |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Nestor Alejandro
(@na1208) reported
from
Toronto, Ontario
@RogersHelps not internet since 4 pm , solution ASAP
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Mark Orlan
(@MarkOrlan) reported
from
Toronto, Ontario
@RogersHelps I think the HBR article explains it well. Clearly, being proactive with your loyal customers about promos or opportunities to reduce plan fees is not in your best interests. It will eat into your profits. So, after all these years, Rogers continues to deliver customer frustration
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Michel Foucault
(@mikefoucault) reported
from
Toronto, Ontario
@RogersHelps @rogers stop sending your door-to-door sales people to my house at 8pm at night trying to tell me my internet keeps cutting out and to buy yours. Felt bad for the kid because I know he needs the commission, but c’mon these are some sleezy sales tactics. #rogers
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Amanda Mac Naughtan
(@ANaughtan) reported
from
Toronto, Ontario
@RogersHelps ignite is sketchy again...guildwood area of toronto. Your map says no issues. Ongoing here, always lines strung thru trees instead of underground where they belong! Get your act together guys, we all pay way too freaking much for this crap to happen on a daily basis.
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Nestor Alejandro
(@na1208) reported
from
Toronto, Ontario
@RogersHelps really! Not internet service, what a joke , not internet afternoon + evening yesterday and today morning!!!!!
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Roger Roecken
(@i6Hitman) reported
from
Toronto, Ontario
I hate going over my @Rogers data cap, the unlimited speed is just too slow. It should be a minimum of 1mbps not 512kbps... #brutalloadingspeeds
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Julie
(@sugarbabez) reported
from
Toronto, Ontario
@RogersHelps so I receive a text stating that SHM has fixed my problem with my app, but yeah it still doesn’t work, they leave a live chat link for support and of course no one is working. Been dealing with this December and it’s quite frustrating!!
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jmilly
(@jaymeemilli) reported
from
Toronto, Ontario
@Rogers is letting me down AGAIN says I’m fully connected to WiFi however simple videos won’t load.... their website won’t even load. Bell is looking fantastic right now tbh. Over this company and their lousy WiFi
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Joe LaFortune
(@joe_lafortune) reported
from
Toronto, Ontario
@RogersHelps Trying to access from the app on my phone. No issues earlier today. Now unable to access content for an hour.
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Tanya sampson
(@Tksampson) reported
from
Toronto, Ontario
@RogersHelps No internet in my home and have rebooted the router twice. Help! M3H1K8
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Cara McCutcheon
(@McCutcheon_C) reported
from
Toronto, Ontario
@rogershelps I just heard the most bizarre story about @Rogers refusing to add an @Apple watch for an existing customer because your mailroom lost a @BlackBerry return in 2006. They are cancelling their service (cable/internet/family of 5 cell phones)tomorrow if you can’t fix it.
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Daniel Sinclair
(@dsincla) reported
from
Toronto, Ontario
@RogersHelps hello, it appears the internet is down in our area
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Michael
(@gruz1n96) reported
from
Toronto, Ontario
Anyone else having issues watching the leafs game with @Rogers honestly this is so annoying. Rogers should just give me tickets to games to prevent me being pissed off about the service.
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micki romeo
(@MickiRomeo) reported
from
Toronto, Ontario
@RogersHelps so tried of paying more and more for terrible service
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Domenico Vitale
(@DomVitale63) reported
from
Markham, Ontario
I agree that #internet speed and service is bad in my residential area in York Region. @RogersHelps @FidoSolutions @Fidomobile are NOT cooperative when having to solve #internet issues.
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Ross Mobilio
(@Mobilio47) reported
from
Toronto, Ontario
Beware @bell promotions, this is the fifth time coming back with an offer. Down to 210+ taxes, for the first 5 months then back to 220 not even close to @rogers $169.41+taxes or even Bell’s new client offers, this is comical, certainly not customer friendly
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Amanda Mac Naughtan
(@ANaughtan) reported
from
Toronto, Ontario
@RogersHelps ignite tv not working. Either keeps replaying the same 10 secs or cuts out completely. Restarted modem, unplugged box, still not working. We were told it would be much more reliable than cable, we are extremely disappointed. Been happening for a couple months....
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(ノ°Д°）ノ︵ sןןnoɔ
(@coulls) reported
from
Toronto, Ontario
Still no reply from @RogersHelps after 21 hours. Can’t even suggest that ppl start changing their Rogers password as that may not help here. #cybersecurity
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Renaldo
(@Renaldo27819502) reported
from
Toronto, Ontario
@Rogers Dazn is okay for me, who paid those stupid rates is beyond me. YouTube, Disney plus, Netflix does everything cable use to do for me. It's control cable without commercials.
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Nestor Alejandro
(@na1208) reported
from
Toronto, Ontario
Not internet service for the whole afternoon/ evening @RogersHelps
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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AC04
(@a_cass4) reported
@RogersHelps I got ahold of a chat agent and he's calling me back tomorrow. Not a particularly great resolution given the bill is due tomorrow but it's a start. I'll deal with him on this.
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Sanaa Read
(@shayat17) reported
Hey @RogersHelps - our internet has been down for 3 hours+ now. What is going on?
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Alex Preston
(@antarcticalex) reported
Third consecutive day of service disruption from the provider that wants to absorb its biggest competitor. Good job @RogersHelps, maybe focus on the customers you DO have...while you still have them. #rogers #rogersoutage
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Monica Shokar
(@monicashokar) reported
@RogersHelps @rdc789 I’m having the same issue in the same neighbourhood with no internet for the last 3 days, I swear other companies never have these many issues. Some of my other neighbours have Telus, they seem to never have an issue when I ask them… something to look into!
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ऋषि 🏹🚜
(@rishipathak_23) reported
.@RogersHelps @Rogers Wifi not working properly. My work is getting affected. Kindly get in touch.
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Abhishek Chaudhary
(@Ease_Abhishek) reported
@Rogers Hi Rogers. I hope my voice reaches to any of you who are taking care of customer concerns. I am facing an issue from past 1 month and nobody is helping me out. This is the last option i had, contacting you thru twitter in a hope that my concern will get resolved.
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Monica Shokar
(@monicashokar) reported
@RogersHelps ive had no internet in the Erin Mills area in Mississauga for the past 3 days. Online it says “issue is resolved”, which it clearly is not and in the meantime I wfh so I’ve had to purchase additional data packages on my phone just to be able to work. Is there an ETA?
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Adriana.GaryGenslerResign
(@ASalmonder) reported
@Rogers I've had 6 internet outages in LESS than a month. Feb 7th it went out for 45 minutes. I missed a work meeting. The next day Feb 8th it went out for about 9 hours. 2 weeks ago it went out twice. Yesterday around this time it went out, and it's out AGAIN. WTF???
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Focus on what you can control.
(@allawilc) reported
I think it is about time @Rogers and @Bell get a handle on these scammers that are constantly calling our land lines. If not, maybe it is time to cancel the land lines.
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SN Now is 💩
(@SKiLLz_2_WicKeD) reported
@shk66 @RogersHelps They don't care, I've complained about the hundreds of thousands of issues I've witnessed.