Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4B, L4S and L4E.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 11/17/2025 07:40

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, North York, Markham, Richmond Hill, Thornhill, Maple, York, Woodbridge, North Park, Vaughan, Scarborough, Stouffville, Concord, King City and Kleinburg Station.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaNorth York E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @RogersHelps No , my brother in law never saw anything like that before worked with Rogers technicians to revive my landline but of any use and I have returned everything to Rogers store the back box modem

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @Rogers I haven’t moved and I’m not a new customer

  • Jess_10credible Bryan Jess (@Jess_10credible) reported from Toronto, Ontario

    @RogersHelps I’m in Scarborough and I still have no connection, this is day 3. Please fix this.

  • CurtisRush Curtis Rushing (@CurtisRush) reported from Toronto, Ontario

    Ok @rogers. Raptors issue getting worse. Seriously FU. Calling to cancel in the morning.

  • DeeJayDaveK DeeJayDaveK (@DeeJayDaveK) reported from Toronto, Ontario

    @RogersHelps @Twitch I hope so after reporting over 50 tickets, 3 technicians at my place and plus still waiting for a senior tech to call me who hasn’t yet.... 😒 not sure how many more time I need to call and your tech thinking I’m stupid and not making proper notes so the NEXT advisor can (part 1)

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @Rogers I’m at the Rogers store right now returning that nextbox and please cancel the TV

  • HealthyCityMaps Anthony Smith (@HealthyCityMaps) reported from Toronto, Ontario

    @cspiering @Rogers @MapleLeafs If you are looking for internet - I suggest @Virgin they have the exact same service as bell, but half the cost :) Works well for us!

  • FCBTML Reza (@FCBTML) reported from Toronto, Ontario

    @RogersHelps U can try but I'm currently shopping around. Customer for decades and that doesn't matter to y'all

  • DeeJayDaveK DeeJayDaveK (@DeeJayDaveK) reported from Toronto, Ontario

    @RogersHelps @Twitch (Part 2) continue from where I left off instead of asking me the same questions “how do you know your internet not working, can we restart the modem, I see static, ...” 😭 just need a decent upload speed... has 50 and got cut down to 30 and everything went south from there 😭😭😭

  • jasondooks Jason Dooks (@jasondooks) reported from Toronto, Ontario

    @Rogers ignite TV is an absolute subpar service. Resolution consistently drops, signal drops, screen cuts to black. If you have the option of "upgrading to ignite" don't do it. The voice recognition in the remote is hit and miss too #rogers #ignite #CustomerService

  • ACJamieFox Jamie Fox (@ACJamieFox) reported from Toronto, Ontario

    @Skeeter00007 @Rogers @TELUS Greed never gives.

  • aly_manji Aly Manji (@aly_manji) reported from Toronto, Ontario

    @RogersHelps I see other customers complaining in Scarborough. Hopefully you will have the service restored.

  • weslynah Wes Lynah (@weslynah) reported from Toronto, Ontario

    @Rogers @Brightstar: I have had unsatisfactory customer experience with your Premium Device Protection.... What one hopes is the sales pitch matches the service, in this case it is a fail.

  • adriannap Adrianna Pebbles Prosser (@adriannap) reported from Toronto, Ontario

    @magicalmudge @Rogers @CRTCeng @TekSavvyCSR (I want costumes apparently) but customer service sounds cool too. I just haven’t had first had experience so spelling it is hard ;)

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @RogersHelps Try calling my landline 4165467116 It is going somewhere .. but here after the tests would never connect

  • CurtisRush Curtis Rushing (@CurtisRush) reported from Toronto, Ontario

    Wtf @rogers ignite tv cutting out during Raptors game #unacceptable

  • aly_manji Aly Manji (@aly_manji) reported from Toronto, Ontario

    @RogersHelps We just lost internet and cable in our area by Midland Road and Kingston Road. Wanted to know if there has been an issue reported.

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @RogersHelps sorry however it is very bad Rogers for I could not tweet you directly things simply disappeared

  • johnrakich John Rakich (@johnrakich) reported from Toronto, Ontario

    @RogersHelps Or that for the 2 time in 2 weeks (in Toronto) you're subject to a 24 hr outage.

  • davidqu25770629 David Quinn (@davidqu25770629) reported from Toronto, Ontario

    @RogersHelps You have a communication line down in front of 1550 Midland Avenue. Bell says it’s yours. Safety hazard.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • billcs Bill Smith ♊️ (@billcs) reported

    For me to send a direct message and a tweet to @RogersHelps yesterday and receive NO reply is the ultimate in poor basic customer service. I was without TV yesterday and think my bill should be adjusted with a credit for lack of response or service.

  • ColinofMacLeod Colin MacLeod (@ColinofMacLeod) reported

    @RogersHelps I get it, there's outages everywhere and it's a stat holiday. Probably not getting internet back today. Still think you guys could be doing more to notify people when there's an outage in their area and what the timeline is... your forums are useless and contain no helpful info.

  • TarbashM Tarbash The Egyptian Magician (@TarbashM) reported

    @LukeOzzborne @Rogers Here's an update , Rogers internet sucks .

  • daynabreezy Dayna B (@daynabreezy) reported

    With the amount of money paid monthly for phone service from Rogers, it's unacceptable that I cannot get an ounce of service in #ottawa 2 days after the storm, while other service providers using the same towers have no issues. Make it make sense @RogersHelps

  • chamharis Cham (@chamharis) reported

    @Rogers internets been down for a few days for l1s2r3 are you guys still working on it? And your 5G is intermittent.

  • Tirnanogh James Wilson (@Tirnanogh) reported

    @RogersHelps Thanks, I guess. But that literally says nothing other than “We have problems in Southern Ontario and have no idea when they’ll be fixed”

  • fyoungbethesda Frank Young (@fyoungbethesda) reported

    @RogersHelps @PeterTrajdos Nepean badly affected, too. We know you are working hard against very significant damage, but can you provide a timeframe for when, say, customers in Nepean will start seeing service? Right now, having to use precious cell data which will result in considerable data charges.

  • AprilLyyu Leah Yu (@AprilLyyu) reported

    @RogersHelps Is there a ETR for the wifi outage in Cornell Markham area?

  • Kaya41801715 Kaya (@Kaya41801715) reported

    @wrestlingescape @RogersHelps I cannot report the outage on MyRogers w/o dealing w/ your automated assistant Anna. Should be easier to report an outage on an app. I’m on the phone on hold, there is a 2 hour wait time. Many of us WFH & require reliable service. What is the ETA? Check dm for acct #

  • toni2lips Lady T (@toni2lips) reported

    @Rogers @RogersHelps can you please update on the outage in Malton. It has been days with no ignite services and I’m getting very frustrated.