Rogers outages and service status in Richmond Hill, Ontario

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond Hill, Ontario

The most recent Rogers outage reports came from the following cities: Scarborough, Toronto, Markham, North York, York, Concord, Vaughan, Thornhill, Maple, Richmond Hill, Woodbridge, Purpleville, Downsview, Kleinburg Station, and King City.

City	Problem Type	Report Time
Scarborough	TV	1 hour ago
Toronto	Internet	2 hours ago
Toronto	Internet	7 hours ago
Toronto	Internet	10 hours ago
Toronto	Internet	23 hours ago
Toronto	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

• 
  AG (@heyref88) reported 4 minutes ago from Vaughan, Ontario

  @RogersHelps I’ve been on hold for over an hour waiting to speak to the customer retention area. In what world is this acceptable??

• 
  Jessica Edwards (@sometimeslola) reported 7 minutes ago from Toronto, Ontario

  Another day of no internet courtesy of @RogersHelps @RogersBiz. If you’re “doing work” or “updating the systems” why not text to inform your customers. Just terrible service. The worst.

• 
  Andrew Peebles (@ajpeebles) reported 12 minutes ago from Toronto, Ontario

  @RogersHelps I just hung up after being on hold for an hour and a half. Did you not have a call back service?

• 
  Mark Orlan (@MarkOrlan) reported 12 minutes ago from Toronto, Ontario

  I was just starting to get into #BachelorInParadise and of course the @Rogers NextBox reboots twice. Seems there’s another #Rogers #outage in our area. I’m not sure they’re living up to their new service level commitments. Oh, and need I mention internet issues? …constant 😤

• 
  Jill McLean (@Mysticalbug) reported 16 minutes ago from Toronto, Ontario

  @RogersHelps I'm so fed up!! Area outage again! When are you guys going to properly fix the problem. Bathurst/401 area??

• 
  Michael Liut (@MichaelLiut) reported 20 minutes ago from Richmond Hill, Ontario

  @Rogers @RogersHelps another outage of Internet, TV, and Cable. I’m incredibly frustrated with your #unreliable “services”…

• 
  Timothy Roy Walks (@0TimBannister0) reported 20 minutes ago from Toronto, Ontario

  @RogersHelps This happens everytime they call for thunder showers. It's never the router. It's the main service here in Toronto. If you'd like a record look at my tweets.

• 
  Timothy Roy Walks (@0TimBannister0) reported 21 minutes ago from Toronto, Ontario

  @Rogersdonthelp @RogersHelps @Rogers Rogers internet is down again. Must be rain coming.

• 
  Annette Heim (@aheim72) reported 22 minutes ago from Toronto, Ontario

  Internet is out AGAIN @RogersHelps & TV has been spotty all day!! Why am I paying so much for your services when they NEVER work!!! 🤬🤬🤬

• 
  Jason Sordi (@carrera_77) reported 23 minutes ago from Purpleville, Ontario

  @RogersHelps hi I have an old cable box on my property that’s falling over on to my fence.I thought its Bell’s but they confirmed it’s urs. I’ve called your customer support & keep getting bounced around. can you give me the # for the department that looks after this equipment?

• 
  Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported 28 minutes ago from Toronto, Ontario

  @RogersHelps Is there an outage in downtown Toronto?

• 
  Kristen Ridley (@KristenRidley) reported 33 minutes ago from Toronto, Ontario

  No internet yet again. I would say it's unfathomable how unreliable @Rogers service is, but that's not really true since the government (@FP_Champagne) continues to allow monopolies like telecom to take advantage of canadians while making billions.

• 
  Alicia (@CuteBabyBella26) reported 37 minutes ago from Toronto, Ontario

  @Rogers your company does not know how to treat your clients, my family has been with this **** company for 30 years. But will now be canceling all services.

• 
  Dededacosta (@Dededacosta11) reported 38 minutes ago from Toronto, Ontario

  @RogersHelps is there an issue with Ignite TV? I cannot watch City, CTV etc.

• 
  Mish (@mishd27) reported 41 minutes ago from Toronto, Ontario

  @RogersHelps phone/internet down in the south Etobicoke area. Any ETA on when it will be fixed

• 
  Jon Lee (@JonLeeOSC) reported 43 minutes ago from Toronto, Ontario

  @RogersHelps is there an outage in the Rouge Hill area?

• 
  E_Rozie (@E_R0z1E) reported 51 minutes ago from Toronto, Ontario

  @RogersHelps Already spoke to Support, yet another outage for Toronto

• 
  Carlos Calderon (@calderonc9) reported 54 minutes ago from Toronto, Ontario

  @Rogers My internet hasn’t been working well lately. You don’t have internet right now!! Are you guys having issues?? #internetdown

• 
  maria lopreiato (@MariaMlop13) reported 56 minutes ago from Toronto, Ontario

  @RogersBiz DISGUSTING!! My poor grandmother is in a home with Dementia and my mom can’t cancel her cable, even after providing POA? Who do we need to go to? Better business bureau?! Stop bullying people 🤬🤬

• 
  Adam Scott (@AdamScottEnv) reported 57 minutes ago from Toronto, Ontario

  internet is still down after four days. @RogersHelps cable network is ‘degraded’ in my area apparently, but the company refuses to help or provide information. My ISP @TekSavvyBuzz gets no information from them at all. Unacceptable service quality. #oligopoly @CRTCeng

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Danny Galea (@dannygalea99) reported 3 minutes ago

  @sidseixeiroshow @Sid_Seixeiro @Rogers is going to treat #leafsforever like they did with the Blue Jays for a long time: squeeze it for every red cent they can get. They know the Leafs print money. They know people will pay $100 for a selfie. Get ready for corporate malaise.

• 
  Shane Ruys - 🇨🇦 (@KingstonAgent) reported 4 minutes ago

  @Rogers Trying to remove a “Unison-add on” as I have no need for it & no idea why it’s on my bills. Try it online and get a “sorry something went wrong and we’re working as quickly as we can” message, so try online chat to wait 2 hrs in queue only to be dropped. Brutal “service”

• 
  Ryan Parkington (@rparkington) reported 4 minutes ago

  @RogersHelps looks like the email issues on iOS are now fixed but still unable to sign into Rogers Xfinity Stream. Any updates?

• 
  Cindy (@Cindiluwho38) reported 5 minutes ago

  @l3v1at4an @Prxodiigy @Rogers Going to have to cancel our rogers subscription and get starlink

• 
  Trevor Harris (@THarris1519) reported 5 minutes ago

  Anyone else with Rogers and have no service with their phone showing SOS? Just noticed this on my phone. @RogersHelps

• 
  Angela Ibach INT (@a_bi30) reported 6 minutes ago

  So, after complaining on here about the constant increase in prices and 25% increase for the two services in less than 2 years.....forward a month and price up again!!! @Rogers can we talk crap....oh we have hard times, things cost more is your sob story with your major profits

• 
  Mike Drake (@MikeD340706) reported 6 minutes ago

  @RogersHelps Many times over it went to the CCTS and I'm still waiting and I sent an email to the ombudsman. 10 years as a loyal customer and this is how Roger's treats its customers. I left and went to bell and now they want to charge me an early termination fee for a phone they lost.

• 
  Deborah Tood🌎💡☕️☀️🎗️🇨🇱🇨🇦🇦🇹🇮🇱 (@DebTood) reported 11 minutes ago

  .@RogersHelps @Rogers As a customer I feel unsafe with this kind of employee in your company. Rectify NOW

• 
  Rick Blaine (@JayJjtml555) reported 12 minutes ago

  @RogersHelps ..so after 3 months calling and sending emails, ad messaging on here Rogers actually got someone to get it straightened out....So I get my phone today...go to their welcome email and hit the link provided to set up phone...One wd think Rogers would have a link that doesn't go to a webpage of theirs that say 'OOPS..wrong page]..this is a continuation of a very dark insane comedy of errors from these people..How many others got phones and hit the same link and Rogers doesn't fix it???

• 
  Alireza Assadi (@assadiAlireza) reported 13 minutes ago

  @Rogers Waiting 30+ minutes—twice in one day—to reach Rogers Communications support is unacceptable. As you grow, customer service needs to improve.