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Rogers outages and service status in Richmond Hill, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 8 outage signals in the last 24 hours around Richmond Hill, including 8 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jun 11, 8:52 PM EDT.
  • 64% Internet (64%)
  • 13% Wi-fi (13%)
  • 10% TV (10%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 3% E-mail (3%)

The latest reports from users having issues in Richmond Hill come from postal codes L4C and L4E .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 12: Problems at Rogers

Rogers is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Richmond Hill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Richmond Hill, Markham, North York, Concord, York, and King.

CityProblem TypeReport Time
Toronto Internet 14 minutes ago
Toronto Internet 55 minutes ago
Scarborough Internet 4 hours ago
Toronto Internet 7 hours ago
Scarborough Internet 8 hours ago
Toronto Total Blackout 10 hours ago

Nearby cities with recent reports

Toronto

64 recent signals

14 minutes ago
Scarborough

7 recent signals

4 hours ago
Markham

5 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • thomasjayhayes
    Thomas Jay Hayes (@thomasjayhayes) reported from Toronto, Ontario

    My stupid Ignite TV doesn’ work even though we installed it thee days ago. What the effing Eff @RogersHelps? Your products are bad.

  • MarkOrlan
    Mark Orlan (@MarkOrlan) reported from Toronto, Ontario

    @RogersHelps @brettjjohnn Same issues we keep having with @Rogers. Internet has been down so many times over the past week, I sound like a broken record. Sadly, when you’re a monopoly your customers are taken for granted; even your most loyal ones.

  • kazZtr_
    kasun (@kazZtr_) reported from Toronto, Ontario

    @chamaraind @Rogers Should be damn fast, but Machan in here it’s very expensive, I’ve used my 20GB in the phone this month and for additional 1gb I have to pay $25 😬

  • AshChaChaHeels
    Ash (@AshChaChaHeels) reported from Toronto, Ontario

    @marilyn_tassone @Rogers You’re paying Rogers For negligent service!

  • _jemmstonee
    Jemmstonee (@_jemmstonee) reported from Toronto, Ontario

    My @rogers home internet been down since yesterday. Like how??? Then you ppl will have the gall to call and try to offer me “ promotions” to get more of my business

  • MariamJKarim
    Mariam J. Karim (@MariamJKarim) reported from York, Ontario

    @Rogers waited for 1 hour to cancel my home internet and the person disconnected. Wth?

  • 0TimBannister0
    Timothy Roy Walks (@0TimBannister0) reported from Toronto, Ontario

    @RogersHelps This happens everytime they call for thunder showers. It's never the router. It's the main service here in Toronto. If you'd like a record look at my tweets.

  • apoorvagopalan
    അപൂർവ 🏳️‍🌈 (@apoorvagopalan) reported from Toronto, Ontario

    @Rogers : Internet box is down.. damn fix it!!!!

  • RikGarc
    Ricky Garcia🇸🇻🇨🇦 (@RikGarc) reported from Toronto, Ontario

    @RogersHelps rogers Internet is the worst ever!!

  • PerryS33
    Perry Schwartz (@PerryS33) reported from Vaughan, Ontario

    @TSN_Sports @RogersHelps why does the Leafs broadcast on TSN keep freezing up on Rogers Ignite? No other channel is an issue so it’s not a wifi or box reset issue.

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Toronto, Ontario

    @RogersHelps Locked out of Yahoo Mail for the second time due to your technical issues-yet you insist it hasn't been hacked. When does it end?

  • datachick
    Karen Lopez (@datachick) reported from Toronto, Ontario

    Yet again someone has let a third party link their account to my @Rogers login. Again. This time I’m going to insist on getting info how this happened.

  • Dani_official13
    Dani (@Dani_official13) reported from Toronto, Ontario

    @RogersHelps I have been on hold waiting to talk to someone for over an hour and live chat is also telling me I need to wait. GET IT TOGETHER or I WILL cancel my service

  • cdnwallguy
    M79 aka Manny79 (@cdnwallguy) reported from Vaughan, Ontario

    What is going on with @RogersHelps I’ve been on hold for over four hours waiting for tech to resolve my email issue. It’s bloody ridiculous.

  • Jamiesingleton
    Jamie singleton (@Jamiesingleton) reported from Toronto, Ontario

    @RogersHelps @ChrisHinman87 Hey I tried that they just transferred me to a specialist who has not come into the chat yet. Is there any way I can find out if there’s an outage that doesn’t involve a virtual assistant?

  • Comradnan
    Adnanas 🐻 (@Comradnan) reported from Toronto, Ontario

    Canadian telecoms is great because: @RogersHelps forces me to change digital cable for their ignite cable. Then they end up charging me for both services. Then I have to call and be on hold for 19 minutes and counting for the privilege of only being charged for 1 service.

  • macellonesangel
    Angel Macellones (@macellonesangel) reported from Toronto, Ontario

    @simonjagassar @RogersHelps Same issues with me.

  • AshChaChaHeels
    Ash (@AshChaChaHeels) reported from Toronto, Ontario

    @CBCAlerts And what is @Rogers excuse today for another outage?

  • joe_lafortune
    Joe LaFortune (@joe_lafortune) reported from Toronto, Ontario

    Hey, @RogersHelps, please fix your digital channels on Ignite. Two days now they are unwatchable, hanging up every few seconds. I’ve been patient. Now it’s time for you guys to fix it!

  • REWoman
    ReWoman👠 (@REWoman) reported from Toronto, Ontario

    I have never seen such ridiculous customer service as @Rogers 🤯🤯🤯

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • WriteLinesInk
    Jennifer Leigh (@WriteLinesInk) reported

    @RogersHelps For the maximum amount of data on the plans that you had at any given time still only getting 11 gigs. Was it two gig data notification in 13 years I only approached two kids never mind 55 three times. And yet given this 10 gig nonsense that you offered me I run through that

  • meetsdhanani
    Meet Patel (@meetsdhanani) reported

    @Rogers Can someone help me with the network constantly dropping since the last couple of months? Called rogers customer service but I was in queue for around 90 min and no response.

  • giovexpo
    Gio (@giovexpo) reported

    @RogersHelps Please The System Goes Down 24 Times A Day Weak Signal I Get Better Service From My 5 G Phone I Moved It To All Different Locations Maybe Your Unit sis Defective I Keep Getting Billed But Horrible Service

  • GeorgeSHyde
    @StanMikita (@GeorgeSHyde) reported

    @Rogers you expect me to pay for your **** home 5G

  • ppsgrover
    Palvinder (@ppsgrover) reported

    @RogersHelps @Rogers I cancelled my Internet Services on 1 June 2026. I received a bill of $11.80 , why? Please cancel this bill. #Rogers #CustomerService

  • LoveMy7Wood
    Love My 7 Wood (@LoveMy7Wood) reported

    @RogersHelps I gave up after 2 hours on hold. Horrendous customer service.

  • LilMoserGaming
    Stinky Man (@LilMoserGaming) reported

    @RogersHelps Ever since we swapped to the new iptv boxes from original coax cable tv we are consistently experiencing Internet problems and tv lag. We will probably have to call to figure it out, it's beginning to become very frustrating

  • ppsgrover
    Palvinder (@ppsgrover) reported

    @RogersHelps @RogersHelps @Rogers Customer care team cannot be reached after waiting for several hours. Please be sensitive towards customers time we cannot wait for hours just to have a chat. Please ask your team to contact me I would leave my cell no in private chat #Rogers #CustomerService

  • MATT__101
    Matt 101® (@MATT__101) reported

    @RogersHelps I did I never left the chat it ended before is was even able to start chatting with the specialist I've tried 4 time

  • kade817388
    kade (@kade817388) reported

    @Melz1r @Rogers @MarkJCarney i don't get why ever canadian has bad internet am i the only one who doesn't..