Rogers outages and service status in Richmond Hill, Ontario

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Full Outage Map

Rogers generated 8 outage signals in the last 24 hours around Richmond Hill, including 8 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received May 31, 3:49 PM EDT.

Internet (65%)
Wi-fi (14%)
TV (9%)
Total Blackout (6%)
Phone (4%)
E-mail (3%)

The latest reports from users having issues in Richmond Hill come from postal codes L4C .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Richmond Hill	Baseline
May 30, 4:00 PM EDT	0	0	0
May 30, 4:20 PM EDT	0	0	0
May 30, 4:40 PM EDT	0	0	0
May 30, 5:00 PM EDT	0	0	0
May 30, 5:20 PM EDT	0	0	0
May 30, 5:40 PM EDT	0	0	0
May 30, 6:00 PM EDT	0	0	0
May 30, 6:20 PM EDT	0	0	0
May 30, 6:40 PM EDT	0	0	0
May 30, 7:00 PM EDT	0	0	0
May 30, 7:20 PM EDT	0	0	0
May 30, 7:40 PM EDT	0	0	0
May 30, 8:00 PM EDT	0	0	0
May 30, 8:20 PM EDT	0	0	0
May 30, 8:40 PM EDT	0	0	0
May 30, 9:00 PM EDT	0	0	0
May 30, 9:20 PM EDT	0	0	0
May 30, 9:40 PM EDT	0	0	0
May 30, 10:00 PM EDT	0	0	0
May 30, 10:20 PM EDT	0	0	0
May 30, 10:40 PM EDT	0	0	0
May 30, 11:00 PM EDT	0	0	0
May 30, 11:20 PM EDT	0	0	0
May 30, 11:40 PM EDT	0	0	0
May 31, 12:00 AM EDT	0	0	0
May 31, 12:20 AM EDT	0	0	0
May 31, 12:40 AM EDT	0	0	0
May 31, 1:00 AM EDT	0	0	0
May 31, 1:20 AM EDT	0	0	0
May 31, 1:40 AM EDT	0	0	0
May 31, 2:00 AM EDT	0	0	0
May 31, 2:20 AM EDT	0	0	0
May 31, 2:40 AM EDT	0	0	0
May 31, 3:00 AM EDT	0	0	0
May 31, 3:20 AM EDT	0	0	0
May 31, 3:40 AM EDT	0	0	0
May 31, 4:00 AM EDT	0	0	0
May 31, 4:20 AM EDT	0	0	0
May 31, 4:40 AM EDT	0	0	0
May 31, 5:00 AM EDT	0	0	0
May 31, 5:20 AM EDT	0	0	0
May 31, 5:40 AM EDT	0	0	0
May 31, 6:00 AM EDT	0	0	0
May 31, 6:20 AM EDT	0	0	0
May 31, 6:40 AM EDT	0	0	0
May 31, 7:00 AM EDT	0	0	0
May 31, 7:20 AM EDT	0	0	0
May 31, 7:40 AM EDT	0	0	0
May 31, 8:00 AM EDT	0	0	0
May 31, 8:20 AM EDT	0	0	0
May 31, 8:40 AM EDT	0	0	0
May 31, 9:00 AM EDT	0	0	0
May 31, 9:20 AM EDT	0	0	0
May 31, 9:40 AM EDT	0	0	0
May 31, 10:00 AM EDT	0	0	0
May 31, 10:20 AM EDT	0	0	0
May 31, 10:40 AM EDT	0	0	0
May 31, 11:00 AM EDT	0	0	0
May 31, 11:20 AM EDT	0	0	0
May 31, 11:40 AM EDT	0	0	0
May 31, 12:00 PM EDT	0	0	0
May 31, 12:20 PM EDT	0	0	0
May 31, 12:40 PM EDT	0	0	0
May 31, 1:00 PM EDT	0	0	0
May 31, 1:20 PM EDT	0	0	0
May 31, 1:40 PM EDT	0	0	0
May 31, 2:00 PM EDT	0	0	0
May 31, 2:20 PM EDT	0	0	0
May 31, 2:40 PM EDT	0	0	0
May 31, 3:00 PM EDT	0	0	0
May 31, 3:20 PM EDT	0	0	0
May 31, 3:40 PM EDT	0	0	0
May 31, 4:00 PM EDT	0	0	0

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond Hill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, North York, Concord, York, Richmond Hill, King, Markham, and Vaughan.

City	Problem Type	Report Time
Toronto	Internet	29 minutes ago
Toronto	Internet	5 hours ago
Toronto	Total Blackout	9 hours ago
Toronto	TV	13 hours ago
Toronto	Total Blackout	19 hours ago
Toronto	TV	19 hours ago

Nearby cities with recent reports

Toronto

61 recent signals

29 minutes ago

Scarborough

9 recent signals

2 days ago

North York

2 recent signals

2 days ago

Concord

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

Mish (@mishd27) reported 12 minutes ago from Toronto, Ontario
@RogersHelps outage in south Etobicoke. Any ETA on when it will be restored???
Mish (@mishd27) reported 17 minutes ago from Toronto, Ontario
@RogersHelps phone/internet down in the south Etobicoke area. Any ETA on when it will be fixed
johnv☀️ (@johnv_eth) reported 17 minutes ago from Toronto, Ontario
@elonmusk @bizonfuteee Actually much better than my local tv/internet provider @Rogers Have missed most of the match due to terrible Ignite service and have been hanging here on my phone.
Mike Shah (@Mikeaholic76) reported 25 minutes ago from Toronto, Ontario
@Rogers @RogersHelps there's been no audio on the Bears vs Vikings game for the last 20 minutes on the NFL Sunday ticket channel. Please fix it!
ReWoman👠 (@REWoman) reported 25 minutes ago from Toronto, Ontario
@JasonPrez686 @Rogers What a poor retention program. Shame on them
مجسمه ای به نام «من» (@Mahsavhb) reported 26 minutes ago from Toronto, Ontario
@Rogers @SamirDiaries Free call free sms to help Iranian who lives in Canada to stay connected to their family in Iran until October 17
Jason Sordi (@carrera_77) reported 26 minutes ago from Purpleville, Ontario
@RogersHelps hi I have an old cable box on my property that’s falling over on to my fence.I thought its Bell’s but they confirmed it’s urs. I’ve called your customer support & keep getting bounced around. can you give me the # for the department that looks after this equipment?
Perry Schwartz (@PerryS33) reported 33 minutes ago from Vaughan, Ontario
What is going on with @TSN_Sports live sports on @rogers ignite. Choppy. Blurry. Audio issues. Glitches. It’s been like this for weeks for Leafs and Raptors games. Help!!!
Joe LaFortune (@joe_lafortune) reported 39 minutes ago from Toronto, Ontario
Hey, @RogersHelps, please fix your digital channels on Ignite. Two days now they are unwatchable, hanging up every few seconds. I’ve been patient. Now it’s time for you guys to fix it!
pumpkin spiced meh. (@marmalade) reported 40 minutes ago from Toronto, Ontario
Down again, @RogersHelps ?! As soon as I have the mental energy I'm switching to anyone but you. You're too unreliable and unstable. #itsnotmeitsyou
ReWoman👠 (@REWoman) reported 40 minutes ago from Toronto, Ontario
@AddoilNoccp @Rogers I won’t be a customer for long. Today was the icing on the cake.
t. anon 👽 (@tyrelasaurus) reported 42 minutes ago from Toronto, Ontario
I could do with 100% less grovelling emails from @Rogers and instead just offer us all REASONABLY PRICED mobile plans. Have you considered this option for customer retention/damage control?
Kristen Ridley (@KristenRidley) reported 48 minutes ago from Toronto, Ontario
Yet again no internet and @RogersHelps customer service chat was zero help. Now I have to go into my office to work and will be late. So not impressed.
SHA3arma-256.eth (@buttery_smoooth) reported 48 minutes ago from Toronto, Ontario
Is the network down again? @RogersHelps @Rogers
Nikki Gore 🇨🇦 (@nikgore) reported 50 minutes ago from Toronto, Ontario
@RogersHelps was told this morning M4L was experiencing service interruptions and still no service or updates. What’s going on?????
zak (@boozippy) reported 50 minutes ago from Toronto, Ontario
@RogersHelps Rogers is becoming very painful non stop outages getting sick and tired it sucks
ReWoman👠 (@REWoman) reported 57 minutes ago from Toronto, Ontario
I have never seen such ridiculous customer service as @Rogers 🤯🤯🤯
Chef Boehmer (@ChefBoehmer) reported 59 minutes ago from Toronto, Ontario
@Bell worst customer service. My business internet down getting the runaround to get a Tec to the restaurant, have been told they will come on Monday but they can’t even find the work order. And refuse to send some immediately. Will be calling @RogersBiz first thing
Susie Brown (@susiebrown_tdsb) reported 59 minutes ago from Toronto, Ontario
@Rogers we have been trying to cancel our smart home monitoring for 3 years! Always put on hold endlessly. This is criminal. Please advise
Jill McLean (@Mysticalbug) reported 59 minutes ago from Toronto, Ontario
@RogersHelps seriously what the actual f Rogers? Always down!! I am seriously considering Bell!!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

Ryan (@metalmex21) reported 1 minute ago
@RogersHelps having tons of issues with the Jays Winning Innings. I have been a customer for 30 years. This is frustrating.
Dan (@DanMac2014) reported 2 minutes ago
@MelissaLMRogers @TELUSsupport I’m with @Rogers, great service but all Canadian phone companies are just too expensive- yup, Canadians are definitely getting ripped off in comparison
David Spence (@CTVdavidspence) reported 4 minutes ago
When I worked for @Rogers, all of us had to take customer service training. Even those of us not in public facing jobs. That was more than ten years ago. Just something that came to mind as I spend my second DAY on hold with Rogers tech support.
Michael DelPiero (@MikeDelpieroX) reported 6 minutes ago
@wheelgirl77 @RogersHelps @RogersHelps is an unverified AI chatbot account with no verification checkmark. It will keep sending scripted replies, but no one is actually going to call you back to help. If you want a real human response and actual accountability, file a complaint with the CCTS instead.
Adam Pankratz (@adamjpankratz) reported 6 minutes ago
@Rogers your Xfinity app doesn’t work and your service since you took over Shaw is brutal. It the embodiment of why competition is needed in this country. Awful.
Storm Silvawalker 🇨🇦 (@StormSilvawalk1) reported 9 minutes ago
@RogersHelps Well, I tried again. I've been watching for the network operator but the option is never there. Both myself and my partner have the service and bought a plan with it specifically and are pretty disappointed.
Hassaan Siddiq (@Hasaan0060) reported 9 minutes ago
@Rogers @RogersHelps Our home internet in Port Credit, Mississauga is completely dead — no loading, no surfing on any device. After 40+ min wait, your agent says “it’s working on our end, not our problem.” What kind of customer service is this? Absolutely pathetic support!
Alison (🇨🇦) 🍉 🌻 (@ggreeneyes1975) reported 13 minutes ago
@RogersHelps So 45+ minute wait times are normal at all times of the day? So either you have a very big problem, or a very big lack of employees. I have been a customer since 2001. This has never happened, unless I'm calling at like 7pm when people were adding Crave so they could watch GoT.
Charlie (@Albatross43) reported 22 minutes ago
@dhewlett @Rogers @RogersHelps is the official support account. Customer service can be a nightmare. CCTS complaint is always another option.
Nosrep Ekafa (@nosrepekafa) reported 26 minutes ago
@RogersHelps Definitely not. I’ve wasted hours with your customer service today and haven’t gotten anywhere