Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C and L4B.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 01/20/2026 08:00

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Markham, Thornhill, North York, Scarborough, Richmond Hill, Vaughan, Stouffville, Maple, Woodbridge, Downsview, North Park, King, Rexdale and Concord.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto TV
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • ghel628 ghelah apasan (@ghel628) reported from Toronto, Ontario

    @RogersHelps i already talked to one of your agent and we try to do the basic troubleshooting but nothing happened, he just told me that there is an outage in the area, and he said that he don't have any idea how long it will take 😩 we have 3 kids in the house, they can't watch their show.

  • torontobegood Wendy Limbertie (@torontobegood) reported from Toronto, Ontario

    @RogersHelps I have had no connection to Wi-Fi from my in-home modem all morning is there an outage in downtown Toronto I have turned off and on my modem many times to reset it and it makes no difference no Wi-Fi available

  • TawfiqRaji Tawfiq Raji (@TawfiqRaji) reported from Toronto, Ontario

    @RogersHelps ever since Rogers decided to impose that router update on me a couple days ago my wifi has been absolute crap. Thank you Rogers.

  • ClaudioTesi Claudio Tesi (@ClaudioTesi) reported from Vaughan, Ontario

    @Rogers why is are service still not working it's been out since 1 PM today. Jane and Wilson area

  • tedlachmansingh ted lachmansingh (@tedlachmansingh) reported from Toronto, Ontario

    @RogersHelps Internet down in the Pape-Danforth area Toronto

  • livyglizzy Guyanese Barbie💋 (@livyglizzy) reported from Toronto, Ontario

    No wayyy @RogersHelps is telling me that there’s an internet outage in my area that could last for 24 hours, I hate it here

  • FOHPhoto Bobby Singh (@FOHPhoto) reported from Toronto, Ontario

    @RogersHelps But i like knowing when 5g is down so i can call and get it fixed. Just seems to be dumbing down the process and keeping performance issues hidden. Anyways we’ve opted out. Do a better job proactively sharing this change

  • briank_im Brian Kim (@briank_im) reported from Toronto, Ontario

    .@RogersHelps goes down way too often. Looking for a reliable ISP.

  • LeeGertler Lee Gertler (@LeeGertler) reported from Vaughan, Ontario

    @RogersHelps we’re experiencing an internet outage which means no phones since 5:30 pm.

  • DonnaInch dinchie (@DonnaInch) reported from Toronto, Ontario

    @Erasmones @CanadaSoccerEN @RogersHelps Try going live (down on centre square then right - worked for me)

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @RogersHelps Really I don’t know what Rogers still wants from me had so many issues with my connectivity

  • NKossovan Nick Kossovan 🙏❤️🌎 (@NKossovan) reported from Toronto, Ontario

    @braydonstachel RE: “Rogers has spent literally decades absolutely ******* Canadians on internet/cellphone/TV prices” Last time I checked signing up with @Rogers was voluntary, therefore those who signed up, and stay, **** themselves.

  • JohnFaniDou John&Fani Douldouras (@JohnFaniDou) reported from Toronto, Ontario

    @RogersHelps @Rogers @BTtoronto @DinaPugliese thought it was just us, but then Twitter shows more experiencing this issue...hope all is ok

  • KevinVuongTO Kevin Vuong 🇨🇦⚓ (@KevinVuongTO) reported from Toronto, Ontario

    @markrmcqueen @RogersBiz @MapleLeafs @BuffaloSabres It isn’t outage free, but @Bell #FibeTV is good and always up during a game. I find if it’s down it’s usually in the afternoon or at end of day before game time, happens quarterly.

  • jodierawn Jodie Rawn (@jodierawn) reported from Toronto, Ontario

    @RogersHelps I just called and was told there’s an outage. If it persists, I’ll DM. Thanks.

  • hanz8669 Alexander Schnurr (@hanz8669) reported from Toronto, Ontario

    @RogersHelps okay so starting at about guildwood the same problem exists again like 1 week ago today where I’m getting 3G and not 4G LTE I’m currently at Guildwood Go Station

  • rhabayeb Rabih Habayeb (@rhabayeb) reported from Toronto, Ontario

    @Bell_Support your billing support rep just hung up on me while discussing some issues. I'd like to cancel my service today and will be moving to @Rogers , your service is absolutely ludicrous and you should be ashamed of yourselves.

  • GwapogiTalaga Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario

    @jacklynthinks @RogersHelps @FreedomMobile @Rogers Wrong, Skippy. You said they RUN on the same network, not that their owned by those telcos. PC Mobile runs off Bell's network but is owned by Loaws. Petro Canada has service but its run off Rogers. Their own company tho.

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @Rogers @MapleLeafs I was never interested in sports No wonder my TV was turning black and white Trying to watch local talk shows

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @Rogers Would never do that I would get my I phone from Apple from their store Like I always did

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • snides11 Adam Snider (@snides11) reported

    It’s so awesome having a @RogersHelps technician come to your place in the afternoon and fix your problem only to have your internet kick 27 times after he leaves. What a joke

  • carebearica Erica (@carebearica) reported

    @Dudgee @RogersHelps This week is not working for me…

  • rhabayeb Rob H (@rhabayeb) reported

    @RogersHelps Your suggestions don't work. Chat features work for less than a day before they go down again. I never had that problem when I was with @TELUS , this seems to be a problem only Rogers has, as confirmed by multiple subscribers.

  • chonghyeso chonghyeso (@chonghyeso) reported

    @rogers is there an outage in M6K area? Need it to wfh...

  • carebearica Erica (@carebearica) reported

    @RogersHelps wifi has been down all morning! Can’t get through to anyone and trying to work from home! What’s the deal???

  • lakshmimantha Lakshmi Mantha (@lakshmimantha) reported

    @RogersHelps Is there an outage in Kanata , Ontario??? This is making wfh impossible today.

  • deeteeeee d.t (@deeteeeee) reported

    @RogersHelps sent DM before noon and still no response. Cant work at all from and paid for this expensive service with no actual service.

  • michaeldkoza Mike Koza (@michaeldkoza) reported

    @RogersHelps is there an Internet outage in Milton right now?

  • DylanEssayy Dylan (@DylanEssayy) reported

    @RogersHelps complete landline blackout in Strathroy Ontario. Been out for 2 hours. Cable, internet, everything.

  • tarstar69 Tara Harkin (@tarstar69) reported

    @RogersHelps I have had more internet outages in the last 4 weeks than in the last 4 years! I’m ready to switch companies. No notification of the all day outage for maintenance today. Working from home is becoming Impossible with Rogers