Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Richmond Hill come from postal codes L4S, L4C, L4E and L4B.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 03/28/2025 12:15

March 28: Problems at Rogers

Rogers is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (56%)

    Internet (56%)

  2. TV (21%)

    TV (21%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, King City, Woodbridge, Markham, North York, Scarborough, Concord, Richmond Hill, Rexdale, York, Thornhill, Vaughan, Maple, Stouffville and Weston.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaToronto E-mail
CanadaToronto Internet
CanadaToronto E-mail
CanadaToronto Total Blackout
CanadaToronto Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • WillieHandler Willie Handler, Canadian humourist and author (@WillieHandler) reported from Vaughan, Ontario

    @MarkAllanCairns @Rogers Time to switch and hope for better service.

  • Worldisart Chris B (@Worldisart) reported from Toronto, Ontario

    @RogersHelps looks like internet service is down for Toronto? This gonna be like a weekly thing because you seem to be failing massively

  • WillieHandler Willie Handler, Canadian humourist and author (@WillieHandler) reported from Vaughan, Ontario

    Hey @Rogers my wireless, tv and internet service has been so bad this month that I should get a full month's credit.

  • DianeFisico Diane Fisico (@DianeFisico) reported from Toronto, Ontario

    @RogersHelps @Rogers When can we expect our refund for the July 8th outage? My billing period ended on July 25th and nothing was applied. Please advise. #RogersOutage

  • mcgeck McGeckie (@mcgeck) reported from Toronto, Ontario

    @RogersHelps ignite TV constantly freezing ever since the outage. Unwatchable. Have tried restarting modem and boxes multiple times for what it's worth.

  • BrewScout Dan Grant (@BrewScout) reported from Toronto, Ontario

    Another @RogersHelps outage. Another afternoon losing sales.

  • WillieHandler Willie Handler, Canadian humourist and author (@WillieHandler) reported from Vaughan, Ontario

    @RogersHelps Well it's still not working properly

  • rafadourado21 Rafael Dourado (@rafadourado21) reported from Toronto, Ontario

    @Rogers My bill was generated today and where is the credit related to the outage?? Not that it would be automatically applied??

  • CNSERVATIVE_TO CONSERVATIVEdotTO (@CNSERVATIVE_TO) reported from Toronto, Ontario

    Four days later, there are still some @rogers telecom customers in Toronto who have yet to have their service restored.

  • johnpaille John Paillé (@johnpaille) reported from Toronto, Ontario

    I haven’t been a customer with @rogers since 2018 and yet here I am still getting emails from them…

  • khala_naturals Khala Naturals (@khala_naturals) reported from Vaughan, Ontario

    Well...another night of either choppy TV or no TV with our Ignite service. What's up @Rogers @RogersHelps ? It's getting a bit old paying for no services.

  • Kuttysark Kutty MD (@Kuttysark) reported from Toronto, Ontario

    Super frustrated with @Rogers . My building got bulk upgrades to ignite. Despite promises of good ignite wifi guarantee. Don't expect them to come through on that. Their wifi 6 modem has the same issue their AC one had with concrete walls. Their mesh pods can't be hardwired 😢

  • fink_miss Susan Finkler (@fink_miss) reported from Toronto, Ontario

    @RogersHelps my #ignite TV is freezing up & losing connections! What's up with your services? Not acceptable for a paid service! #rogersdown #rogersoutrage

  • always_xo #TIFFANY (@always_xo) reported from Toronto, Ontario

    This is unacceptable and frankly rude of the rep to automatically assume that I required a Chinese speaking line— and to assume my ethnicity and background. Do better! @RogersHelps

  • cynthiavass Mrs. Whitaker (@cynthiavass) reported from Toronto, Ontario

    @ItsDeanBlundell @Rogers They will wait to reach out once they are set-up with their new provider. I cancelled all my services recently because they are terrible with customer service. Now I get a call about 3x a week wanting to offer me the world. Ridiculous.

  • DuffMacDonald 𝐃𝐮𝐟𝐟 𝐌𝐚𝐜𝐃𝐨𝐧𝐚𝐥𝐝 (@DuffMacDonald) reported from Toronto, Ontario

    @RogersHelps @Rogers Went to upgrade my phone to new iPhone and pay using my debit card. I wanted to walk away with my new phone and couldn't. What's up with that Rogers? Horrible service. May not get it now. #iPhone13

  • RareAdamCasts Adam “RareAdam” Choles (@RareAdamCasts) reported from Toronto, Ontario

    does @RogersHelps actually fix this or is it just going to be “it’s a local outage we’ll fix it within 24 hours”

  • WillieHandler Willie Handler, Canadian humourist and author (@WillieHandler) reported from Vaughan, Ontario

    @QueenofCastoria @Rogers Yeah I'm paying for this garbage.

  • mamma_tanya tanya (@mamma_tanya) reported from Toronto, Ontario

    My bf, a few kms away, & at least one neighbour, are STILL without wifi. Since Friday. It’s Tuesday. How is @Rogers still in business? Why haven’t telecoms companies made agreements w/each other to ensure service during outages-it works for travel, why not at home?? It’s 2022.

  • WillieHandler Willie Handler, Canadian humourist and author (@WillieHandler) reported from Vaughan, Ontario

    @QueenofCastoria @Rogers It's not just this. My wireless wasn't working this morning. My internet has been intermittent since the outage. They obviously are having issues.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • braecl Brae🇨🇦 (@braecl) reported

    @RogersHelps It's a matter of multiple channels not being recieved at all (blank screen). Your reps said 50% of customers have to report it before you will consider it widespread. Which is ridiculous. Please fix the issue.

  • YOWJamie Jamie Brigden (@YOWJamie) reported

    @RogersHelps Seems to have resolved itself. Both phones are able to login now without having to reinstall

  • KimberleyCoultr Kimberley (@KimberleyCoultr) reported

    @goose68ca @Rogers OVER PRICED, less channels all around crap! #endmonopoly crappy customer care. What's to like about rogers?

  • connect_jigar Jigar P (@connect_jigar) reported

    @RogersHelps @Rogers I had faced a similar issue with this company 4 years back, I thought they would’ve improved their services and I switched back to them 6 months back, but they’re still the came. I’ll never recommend it to anyone and don’t trust these guys.

  • stitchlady Bonnie Lee (@stitchlady) reported

    @RogersHelps it’s obvious there’s some kind of major ignite TV outage. Could you just post that there is an outage and an approximate repair time so that all of us can stop calling or tweeting you. Thank you so much.

  • Eckley949 Lee Eckley (@Eckley949) reported

    @RogersHelps Good morning. My cable is not working. Went to Live Chat and spent over an hour while getting kicked out of the queue twice. Called for help and was told there's over a two-hour wait. I've come to expect this.

  • RyanMaaW RyanMaW (@RyanMaaW) reported

    @RogersHelps can yall fix your gd internet in markham, ON. Shits been on and off for 2 weeks

  • specialkto David Kapauan (@specialkto) reported

    @RogersHelps What’s up with Internet in South Ajax? Been experiencing intermittent disconnections for past couple of days. Chatting with our neighbours who use Rogers and all of us have the same problems. When will this be resolved?

  • stitchlady Bonnie Lee (@stitchlady) reported

    @BungledBotched @jdebique @RogersHelps Yes its stuck on the welcome screen - obviously there's a major outage - can't get through on the phone or online - everyone is very busy!

  • ellynjane ellynjane (@ellynjane) reported

    @RogersHelps we seem to be in an outage in Cambridge - internet down - any info?