Rogers Outage Report in Richmond Hill, York, Ontario
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The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E and L4S.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (56%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Rogers outage reports came from the following cities: Thornhill, Toronto, North York, Richmond Hill, Scarborough, York, Woodbridge, Vaughan, Purpleville, Maple, Downsview, Kleinburg Station, Markham, King City and Stouffville.
| City | Problem Type | Report Time |
|---|---|---|
 Thornhill |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Thornhill |
TV | |
| Thornhill |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Brian Kim
(@briank_im) reported
from
Toronto, Ontario
.@RogersHelps my service goes down far too often. Happening again this morning. Even if it's temporary it's very disruptive to someone who works from home
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Mike Scott
(@mscott71) reported
from
Toronto, Ontario
@RogersHelps Yes. And now I wait another two days for the next appointment because neither you nor they place any priority on customer service.
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progers71
(@progers71) reported
from
Markham, Ontario
@SimonOstler 💯. Have called @RogersHelps to inquire about deactivating voice. Crazy bad.
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Sophia Cybulski
(@SophiaCybulski) reported
from
Toronto, Ontario
@RogersHelps It doesn’t matter anymore I love my twitter Had always issue with connectivity However now I don’t have a sim or access to my Dell computer everything is On twitter
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Sophia Cybulski
(@SophiaCybulski) reported
from
Toronto, Ontario
@RogersHelps My new Dell desk top computer got also affected I bought my Dell in Canada not in USA On my Amex Credit card Had so many issue with wifi had to close everything.
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sara urowitz
(@saraurowitz) reported
from
Aurora, Ontario
@koodo @RogersHelps Jessica, a kind and polite customer service rep from @RogersHelps has set up an appointment for me with @Rogers to talk about moving my 3 numbers from @koodo @TELUS. @koodo you have some customer service catch up to do!
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janreece
(@janreece) reported
from
Toronto, Ontario
@RogersHelps @rachelovejohnny Same problem here
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Mike Scott
(@mscott71) reported
from
Toronto, Ontario
And after sitting at home for two hours waiting for r @RogersHelps technician I find out they’ve randomly cancelled the call for no apparent reason and there’s no way to get someone out today. Absolutely imcompetent customer service.
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Yashy Murphy
(@YashYanthi) reported
from
Toronto, Ontario
@bijuleni @zamlos I've had the low speed option for years now and haven't had any issues tbh. I first had it with @FreedomMobile and now with the @Rogers infinite family plan. I also jump on wifi when traveling and usually buy a local SIM if I'm somewhere for more than 10 days.
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Mike Scott
(@mscott71) reported
from
Toronto, Ontario
Wait! I remember why I’m not a @RogersHelps customer! Because while the house was being built and I wanted them to run a cable line before the walls were closed so we didn’t have to drill holes in my new walls after they were finished, Rogers said they didn’t want my business!
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Sophia Cybulski
(@SophiaCybulski) reported
from
Toronto, Ontario
@RogersHelps Oh really Had all kinds of calls my local SIM card from Rogers Was saying that my incoming calls were coming from Switzerland That SIM card never worked on my I phone
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sarah duong’s stale conversations.
(@sarahmduong) reported
from
Toronto, Ontario
@RogersHelps Having internet issues. Sent a DM.
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Alexander Schnurr
(@hanz8669) reported
from
Toronto, Ontario
@RogersHelps I guess I’m going to have to just guess how much data I’ve used until y’all employer’s servers are back up and running. I’m honestly so confused because my school @CentennialEDU and @Google don’t have this much service interruptions while doing server maintenance.
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Alexander Schnurr
(@hanz8669) reported
from
Toronto, Ontario
@RogersHelps Okay it’s back up an running and I didn’t have to restart my phone it was just my cellular connection to the nearest cell tower it seems. Thanks for all the help.
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Colette & Sheldon
(@themurphyz) reported
from
Toronto, Ontario
Thx @Rogers @RogersHelps for "accidentally" causing anyplace tv to have an outage.
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Mike Scott
(@mscott71) reported
from
Toronto, Ontario
@RogersHelps I am your mobile customer. But I wont be for much longer specifically because of this indecent.
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Brukneck aka Don
(@brukneck) reported
from
Toronto, Ontario
@RogersHelps @Rogers @Bell You would almost think this is a business strategy because it's nothing like the level of service we pushed while I was at Rogers. ..... disappointing to say the least.
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Alexander Schnurr
(@hanz8669) reported
from
Toronto, Ontario
@RogersHelps Thank you I will. I actually don’t mind this slowed down 512kbps data speed but since it resets tomorrow and the max speed data expires tomorrow because my data resets tomorrow imma blow it all tomorrow. All 3GB of it. 😂. It shouldn’t be too hard since I’ve already used 17GB
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Stephanie
(@Stephy_72) reported
from
Vaughan, Ontario
We all have issues with companies and their lack of CS. However, the @RogersHelps Social Media team Krista,has been phenomenal with my acct. listened 2 my issues &corrected errors &moreover she followed up with me, twice and again after my bill is issued to me.#kristahelps
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Mike Scott
(@mscott71) reported
from
Toronto, Ontario
@RogersHelps In this particular incident, yes Teksavvy is your direct customer but Rogers providing them with shit service is affecting me.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Anthony Pickard
(@AnthonyPickar14) reported
@Rogers what is with your outage been over 4 hours now in M6L north York and kids are all remote learning tomorrow?! @cspice82 #rogersoutage
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Otis Redding
(@Dragonforce___1) reported
@heavenxapart I remember they had a deal for first 3 months bill free with a two year contract, they sent me a bill the first month and gave me the runaround when I called them @rogers I will be filing a 6 figure lawsuit and taking your crooked corporation down
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MP
(@mpag22) reported
@RogersHelps is the internet down in Richmond Hill? Not working for me this morning
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PepperJelly🌶
(@jel_victoria) reported
I don’t know but I’m literally physical SICK of Rogers. You call and wait for 2 hours and all the person can’t help you, “escalate the issue” and makes an empty promise for a callback. Just answer the phone one last time, all I want to do is cancel my Internet @Rogers 😾😩
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PepperJelly🌶
(@jel_victoria) reported
Listen @Rogers even if I were uncertain before I’m sure very certain now. Cancel my service and let me GO. Now. 😠
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Tanya Barrett
(@Fieryone4) reported
from
Clarington, Ontario
@RogersHelps @Rogers trying to cancel my recently deceased mothers cable, on hold for almost two hours now 🤯
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Pamela ⭐
(@Vivettes) reported
@RogersHelps @Rogers we're into the second week of my entire neighbourhood's home internet turning on and off at random times. Please fix this. I work from home and soon my child will have virtual school. This needs to get fixed and permanently. Thank you.
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Sanchari Nandy
(@NandySanchari) reported
@RogersHelps i have been wrongly charged twice for a tv service that i don’t even have. Called rogers’ customer service twice and no help. Ridiculously, i am charged $125 for nothing. Is this bow you do business @Rogers ??
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Wuggy
(@wuggy) reported
@RogersHelps typical service. Changed my plan and of course the bill is incorrect. On hold on the phone the bot said is for 3 hours. That’s past my bedtime. How can I take three hours out of my day tomorrow to call and deal? fix it right the first time. Should of changed to bell
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Kamal Gautam
(@MotifConsulting) reported
from
Toronto, Ontario
. @Rogers has the absolute worst customer service of any company I’ve ever worked with. Not just any Canadian telecom company - any company. Ever. How are they still in business?