Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E and L4S.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 12/27/2025 02:25

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Woodbridge, North York, Thornhill, Markham, Stouffville, Vaughan, Richmond Hill, Maple, Downsview, North Park, King, Rexdale and Concord.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Total Blackout
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • ajpeebles Andrew Peebles (@ajpeebles) reported from Toronto, Ontario

    @RogersHelps I just hung up after being on hold for an hour and a half. Did you not have a call back service?

  • nikgore Nikki Gore 🇨🇦 (@nikgore) reported from Toronto, Ontario

    @RogersHelps was told this morning M4L was experiencing service interruptions and still no service or updates. What’s going on?????

  • Jamiesingleton Jamie singleton (@Jamiesingleton) reported from Toronto, Ontario

    Hey @RogersHelps, is there an issue with the phone support? I’ve been on hold for an hour and 20 minutes so far - no option for a callback, anything like that…

  • Jamiesingleton Jamie singleton (@Jamiesingleton) reported from Toronto, Ontario

    @RogersHelps @ChrisHinman87 Hey I tried that they just transferred me to a specialist who has not come into the chat yet. Is there any way I can find out if there’s an outage that doesn’t involve a virtual assistant?

  • corpuz_regina Regina Corpuz (@corpuz_regina) reported from Toronto, Ontario

    @RogersHelps North York - I have no internet+TV service for 20 hours now, will you help?

  • AntoninoLoMona1 Alomo (@AntoninoLoMona1) reported from Vaughan, Ontario

    @RogersHelps got it back up for 2 mins but down again 😤 when will this BS stop!

  • JonLeeOSC Jon Lee (@JonLeeOSC) reported from Toronto, Ontario

    @RogersHelps is there an outage in the Rouge Hill area?

  • datachick Karen Lopez (@datachick) reported from Toronto, Ontario

    @Supermathie @wd5acr @Rogers I thought about it. I was able to unlink the account, but that account still is allowed to use my email address. And they are the email address provider and still don’t see this as anything they can fix for me.

  • SalaPoly Poly Andrada⭐️⭐️⭐️ (@SalaPoly) reported from Toronto, Ontario

    @RogersHelps my internet is so slow that the speed test asked me 3 times to retry. I tried to contact customer service and nothing. How can I get assistance?

  • Comradnan Adnanas 🐻 (@Comradnan) reported from Toronto, Ontario

    Canadian telecoms is great because: @RogersHelps forces me to change digital cable for their ignite cable. Then they end up charging me for both services. Then I have to call and be on hold for 19 minutes and counting for the privilege of only being charged for 1 service.

  • susiebrown_tdsb Susie Brown (@susiebrown_tdsb) reported from Toronto, Ontario

    @Rogers we have been trying to cancel our smart home monitoring for 3 years! Always put on hold endlessly. This is criminal. Please advise

  • macellonesangel Angel Macellones (@macellonesangel) reported from Toronto, Ontario

    @simonjagassar @RogersHelps Same issues with me.

  • _jemmstonee Jemmstonee (@_jemmstonee) reported from Toronto, Ontario

    My @rogers home internet been down since yesterday. Like how??? Then you ppl will have the gall to call and try to offer me “ promotions” to get more of my business

  • RikGarc Ricky Garcia🇸🇻🇨🇦 (@RikGarc) reported from Toronto, Ontario

    @Rogers Rogers having cell service problems ageing?

  • datachick Karen Lopez (@datachick) reported from Toronto, Ontario

    @wd5acr @Rogers The other person used a different name than mine when she set up the account. So it’s just the email address issue.

  • mishd27 Mish (@mishd27) reported from Toronto, Ontario

    @RogersHelps outage in south Etobicoke. Any ETA on when it will be restored???

  • AlphaRomeo92 Universnanth (@AlphaRomeo92) reported from Vaughan, Ontario

    My phone is finally up and running… took 3 days! 🙏🏾 for nothing @Rogers! Still finding a cheaper plan so holla at your boy major/minor service providers. You can convince me to join with a free iPhone 14 pro Max when it comes out.

  • corpuz_regina Regina Corpuz (@corpuz_regina) reported from Toronto, Ontario

    c’mon @Rogers it’s been 3 long days … I still have NO internet/TV service Finch Keele

  • Dani_official13 Dani (@Dani_official13) reported from Toronto, Ontario

    @RogersHelps I have been on hold waiting to talk to someone for over an hour and live chat is also telling me I need to wait. GET IT TOGETHER or I WILL cancel my service

  • datachick Karen Lopez (@datachick) reported from Toronto, Ontario

    Yet again someone has let a third party link their account to my @Rogers login. Again. This time I’m going to insist on getting info how this happened.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • mcomeauNB Mike Comeau (@mcomeauNB) reported

    @RogersHelps No storm here, but also no service for this new customer for 8 hours now.

  • rudy_0024 Rudy (@rudy_0024) reported

    @RogersBiz cellular internet in Ontario is down.

  • danotellloo danny (@danotellloo) reported

    @sportshall @Rogers Shut ******** up you garbage *** accompany

  • Dapon4Life Dapon4Life (@Dapon4Life) reported

    @RogersHelps @mesfint Why is Rogers so crap? Is it the satellite 🛰 🤔

  • Imagicranium Paul Brown (@Imagicranium) reported

    I would take another @Rogers network-wide outage if they would just get rid of the Rogers wrapped in red event ads on @MapleLeafs games.

  • LaBuse56 𝕷𝖆 𝕭𝖚𝖘𝖊 (@LaBuse56) reported

    7 hours now... And no communication from @RogersHelps ... Community forum not updated. Incident ticket not updated. By now you should have an ETA ... Or at least a quick update... Some customers are less autonomous with this, for example my old neighbor who asked me for help.

  • melikecode Ainslie (@melikecode) reported

    @RogersHelps It really isn’t a priority for Rogers. If it was, then these things wouldn’t repeatedly happen. Please see DM regarding complaints next steps. It’s a compliance and internal controls issue that goes beyond what CS agents can assist with

  • LaBuse56 𝕷𝖆 𝕭𝖚𝖘𝖊 (@LaBuse56) reported

    @thomjeff @RogersHelps That's what I'm afraid of. I'm not the only one with no service in the area.

  • MissEmma4 Emma Bee (@MissEmma4) reported

    @RogersHelps I can’t log into my account to view or pay a bill. It’s been happening for about a month when I called they told me to try again. It is still not working.

  • ShepardZorEl 🏳️‍🌈Hayley (PSVG)🏳️‍⚧️ (@ShepardZorEl) reported

    @RogersHelps whats with the loss of cell service in St.Catharines ON