Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C and L4S.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 01/13/2026 05:10

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Markham, Richmond Hill, Scarborough, North York, Stouffville, Maple, Woodbridge, Vaughan, Thornhill, Downsview, North Park, King, Rexdale and Concord.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto TV

Community Discussion

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Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • Rice8Patty PattyRice8 (@Rice8Patty) reported from Markham, Ontario

    @RogersHelps No cell, no connection on my cell started intermittently on Saturday full off on Sunday and now Monday. I for one will be demanding a rebate. Rogers your wireless charges are high we should not be experiencing these issues. Get it together. Cells are used for more then social

  • HandeInToronto Hande Bilhan (@HandeInToronto) reported from Toronto, Ontario

    @RogersHelps @phil_jacobson It is not intermittent and all 5 of our small company phones have been down since early this morning. Relying on wifi that is not with Rogers thankfully but what a mess and huge inconvenience. WHEN WILK IT BE RESTORED???

  • bourahioro77 Ray ************’ Bourguignon (@bourahioro77) reported from Toronto, Ontario

    My wife’s cell service is through @Bell, our home Internet is through Bell, also - my cell service is through @Rogers @RogersHelps ...I’m the only one with no service today, and have a contract renewal coming up soon.

  • TextilesGuy Textiles Guy (@TextilesGuy) reported from Toronto, Ontario

    @Rogers @RogersHelps @jennaamxo This isn’t intermittent. I’ve been down since 2am!

  • cakerb K Backus🇨🇦 (@cakerb) reported from Toronto, Ontario

    Not a good day to be a @Rogers customer. 😫😡

  • heatherloduca Heather Loduca (@heatherloduca) reported from Toronto, Ontario

    @RogersHelps @Rogers any updates on this outage?!? We haven’t been able to work all morning!

  • honomore Linda (@honomore) reported from Toronto, Ontario

    @RogersHelps Service out since the am. Any ETA on resumption? Can I get a Bill credit for one day? Rogers loves taking my $300 every month -give all your customers a one time credit. Thanks!!!

  • evetxo Eve♕♛ (@evetxo) reported from Toronto, Ontario

    my stupid overpriced @Rogers cell service is down, but thank GOD we have Bell wifi! Think this is the perfect time to switch over!

  • TwinGirls0925 Kimberly Ramrayka (@TwinGirls0925) reported from Vaughan, Ontario

    @Badshah_h @RogersHelps Agreed!! Some of us need our cell phone for work. My day is also thrown due to this! We are expected to pay high rates and on time regardless our situation but when **** hits the fan for them....they are more like oops it’s all fixed now sorry. 😡

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

  • elizafilicetti ELIZA 🌙☁️ (@elizafilicetti) reported from Toronto, Ontario

    @rogers fix tf up. my friend needs a ride home from work and idek when he’s done to call him a uber 😒

  • carot0rres Carolina Torres (@carot0rres) reported from Vaughan, Ontario

    Okay @Fidomobile @Rogers can I have my service back 🙄 #fidodown #rogersoutage

  • jo_stayo Stacey J Young (@jo_stayo) reported from Toronto, Ontario

    @RogersHelps I am trying to book a vaccine appointment. It would be nice if I had phone service

  • typicalshan Shan🦥 (@typicalshan) reported from Toronto, Ontario

    @Rogers GET YOUR **** TOGETHER THIS OUTAGE IS A NIGHTMARE

  • TrillyShuggs cantaloupe 🍈 (@TrillyShuggs) reported from Toronto, Ontario

    Wow @Rogers is so trash why don’t I have service rn??

  • ollieisyms Oli.K (@ollieisyms) reported from Toronto, Ontario

    Man @Rogers cell phone service is down. I'm trying to phone my plutonium/**** guy. I guess I will start a stamp collection, I'll call the stamp store......noooooooooo!

  • TheCarpenter79 Jorge Barbosa (@TheCarpenter79) reported from Toronto, Ontario

    @Rogers and @Fidomobile we better get a discount for this service disruption! We have the highest bills in the world! #fido #rogers #noservice

  • TwinGirls0925 Kimberly Ramrayka (@TwinGirls0925) reported from Vaughan, Ontario

    @UnderHisEye6 @RogersHelps 💯 agreed! We are expected to pay high rates and on time regardless of our situation but when **** hits the fan for them, they are like oops looks like it’s all fixed now sorry but no one ever gets anything in return

  • TheHunterChef Chef Michael Hunter (@TheHunterChef) reported from Toronto, Ontario

    @RogersHelps half the work day has passed with zero phone service.

  • sararxsa Sara (@sararxsa) reported from Vaughan, Ontario

    @Rogers why am I paying for a service that I can’t even use???

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Trixie6789 Trixie (@Trixie6789) reported

    @RogersHelps Can you please STOP calling me 4 times a day? I never heard from you when I was customer and now you are like a depressed teen who was just dumped by his girlfriend and can't face reality!!!

  • bread_whole Whole Wheat Bread (@bread_whole) reported from Toronto, Ontario

    @RogersHelps so if I call rogers to order a new phone you guys are charging me a $50- but if I order it online there’s no charge? Terrible system in place here- you cant help people without taking more money?

  • Blueliberals Mikhail&Shenni 🌐 🐬🐶🙏Resist🌊 🇨🇦 🇺🇸 #FB🌐 (@Blueliberals) reported

    @Snowball1776 @RogersHelps I would never go back to Bell. Checking out companies called Ooma and VoIP Much. Already cancelled Smart Home monitoring. For no respect for loyal customers, they'll lose us forever out of greed. Determined this time.

  • DarenRathburn Daren Rathburn (@DarenRathburn) reported

    @Rogers @RogersHelps What is the status on the internet outage in the Brampton area? It has been down since yesterday afternoon.

  • LenzSowavy King in the North (@LenzSowavy) reported

    @Rogers after being wrongly charged for roaming while on holidays your live agents had me on hold trying to reach a manager and I still could not get one. Poor customer service to a 15+ year customer. Y’all need to make this right or I’m cancelling

  • Exquisite_246 Vic Hughes 🧐 (@Exquisite_246) reported

    @RogersBiz @RogersHelps had the absolute worst customer service today. Ridiculous.

  • jeunesse jeunesse🧚🏽‍♀️ DRIVE SHOW QUEEN (@jeunesse) reported

    @RogersHelps every.single.time I try to contact customer service, I wait on hold for 30+ minutes, and then I am hung up on. It just happened again. This is irritating. With such high wait times, why I am given no callback options? Live Chat is not great either.

  • Exquisite_246 Vic Hughes 🧐 (@Exquisite_246) reported

    @RogersHelps After waiting 2hrs for a rep, I got a rep that clearly displayed she didn’t know what she was doing. It took her over an hour for information a very direct issue.. furthermore I asked to escalate and instead was transferred to another live agent….. that hung up.

  • MSCMommyLife Renee Kaiman (@MSCMommyLife) reported

    Calling @rogers to deal with a hardware upgrade is a full time job. All the people who I’ve talked to are liars and can’t do anything. After 2.5 hours I’m still without a phone and no one can help me

  • LAH516 Linda 🍅 (@LAH516) reported

    @RogersHelps Internet has been down for nearly 2 hours - Kitchener near Williamsburg. We’ve unplugged/restarted the modem twice now. I am not the account owner so can’t get through on the phone, I have tried. Please let me know next steps, thanks.