Rogers Outage Report in Richmond Hill, York, Ontario
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The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E and L4S.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Markham, Vaughan, Woodbridge, North York, Scarborough, Thornhill, Stouffville, Richmond Hill, Maple, Downsview, North Park, King, Rexdale and Concord.
| City | Problem Type | Report Time |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Praan Misir
(@pmisir) reported
from
Toronto, Ontario
Just when I thought my @RogersHelps internet was back, it goes down again.
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John Size
(@John_Size) reported
from
Toronto, Ontario
Has @rogers been hacked? Internet is weird and warnings are popping up that look like scammers. All phones so it’s not a one machine problem.
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Chris Logan
(@ChrisLoganHomes) reported
from
Toronto, Ontario
@RogersHelps with so many low income people out of work why don’t you add as live agents so those with issues don’t have to wait nearly an hour to talk with someone. Or modernize and call us back when an agent is available? @RogersNoHelp
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Joe Mazzei
(@Joe_Mazzei) reported
from
Toronto, Ontario
@BrockMarshall9 @Rogers And you’re an engineer. Imagine the rest of us trying to deal with technical issues.
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MISA T
(@redgate13) reported
from
Toronto, Ontario
@RogersHelps The message does not interrupt the programming — the program doesn’t get stuck — but the message appears at the top of the screen while the program plays. Will unplugging both the power and coax cable, and then plugging back in, actually help? Why does this resolve the issue?
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Diane Fisico
(@DianeFisico) reported
from
Toronto, Ontario
@RogersHelps after waiting 1h20 minutes on hold, I get a newbie that was of zero assistance in resolving my sudden $25 bill increase... Rogers did not help! #RogersIgnite
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dinaker
(@madrasgolti) reported
from
Toronto, Ontario
@RogersHelps tryin to reach customer care fr problem 3 hours for 3 days no answer. Decided to cancel, ur showroom doesn accept cancellation, returned the modem 3 days ago again waiting everyday fr 2 hours to cancel. I’ve been paying w/o using ur service. Is this right in any way?
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Yani
(@Drey876) reported
from
Toronto, Ontario
With their loyal customer bs @Rogers
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Scotty75Martin
(@TheScottyM75) reported
from
Richmond Hill, Ontario
@Rogers #Twitter what is happening with the internet service in Richmond Hill yesterday and today? I pay for 5G but this service is failing.
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Karen López
(@datachick) reported
from
Toronto, Ontario
Hi @RogersHelps Jasan in support was fantastic in helping me provide feedback on the technician I just ordered out of my home. She was able to rebook another service call and to ensure he was not assigned to it. She needs a raise!
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Atchuthan L
(@_atchuthan) reported
from
Toronto, Ontario
Been on the line with them for 2 hours now, only to tell me something they could have in 10 minutes. Completely unacceptable! Clearly they don't value a customer's time at all! @RogersHelps
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Krinal Mehta 🇮🇳🇨🇦
(@krinal) reported
from
Toronto, Ontario
@RogersHelps Hi team, both Ignite and Mobile data are giving me poor speeds this morning. Any issues in the M4W area? Ignite: 2 Mbps Tethered phone data: 700 Kbps
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Mbukhari
(@nmool1) reported
from
Vaughan, Ontario
@RogersHelps worst mistake ever getting the ignite tv. Regret it so bad
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Meg Simpson, MA, RN
(@meganksimpson) reported
from
Toronto, Ontario
@RogersHelps worst experience switching over to Rogers and trying to get fees I was NEVER told about waived off my bill.
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Shanna
(@ShannaPritchard) reported
from
Toronto, Ontario
@RogersHelps rented Wonder Woman 1984 and kid 10 stopped the movie by accident. Now the movie won’t load or play from where we left off.... help!
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DaveGatsby
(@DaveGatsby) reported
from
Markham, Ontario
@RogersHelps It is an awfully long time. It is also awful customer service for a long time loyal customer to experience, especially from your higher ups. I guess there is a long queue of people before me who have been scammed by @Rogers.
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Atchuthan L
(@_atchuthan) reported
from
Toronto, Ontario
Been on the line with them for 2 hours now, only to tell me something they could have in 10 minutes. Completely unacceptable! Clearly they don't value a customer's time at all! @Rogers
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Karen López
(@datachick) reported
from
Toronto, Ontario
Thank you, @RogersHelps for sending Daniel to fix my cut cable service. He was polite, respectful, and really wanted me to be happy with the experience. My internet is working and I can get back to work.
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Ryan Johnson
(@ryandrewjohnson) reported
from
Toronto, Ontario
@RogersHelps currently experiencing an outage in East York M4B3C6
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Aviv Shalit
(@AvivShalit) reported
from
Richmond Hill, Ontario
@canadeanz @Rogers I never made that connection. xD
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Barrett Nash
(@barrett_nash) reported
@Rogers Hey guys, I'm having roam at home show up on my bill with data roaming turned off at phone number +16472058430. I'm getting an SMS but I am never turning the feature on. I do not want to access roam at home. I did not consent to it being activated.
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Willys709
(@willys709) reported
@BellAliant how do justify $270/mth for internet & tv? Don't even have a phone jack but have to pay for it bc it's in my package. Customers for >15 years & we get to pay more than brand new customers. @Rogers u will be getting a new customer soon. #noloyalty #noreward
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Divya
(@DivyaGohil97) reported
@RogersHelps Is there any outage ??? Agin my wifi stopped working since midnight and keep blinking orange light. Any update PLEASE
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little john
(@johnpics12) reported
@RogersHelps I did no one picked up no worries just another day for a company that care little for people that support them it ok they can cut my services I will move on no worries
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Bonnie M.
(@Bon_maie) reported
from
Toronto, Ontario
Is there a @RogersHelps outage in the m1w area?
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sour establishment man
(@YRDRBLBST) reported
@RogersHelps Nope. I restarted everything a few times and it's finally working. I also saw you tell that guy earlier that there wasn't trouble w/ Ignite in the GTA. Which there was. I get that you are just doing your job, but Rogers is a trash company.
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S.A.D.
(@SAD01872329) reported
@Rogers it's, really basic the sound they are picking up at the recording studio isn't from you it's actually warehouse in Richmond and noticed some asian women standing outside and they are piggy backing off your signal. That's why I noticed a few pop up towers on SkyTrain
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TW
(@TubbyWestaway) reported
@Rogers 5G....yikes! God help us!
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Smokes
(@smokes03) reported
@RogersHelps Here we go again @rogers. 20 year plus loyal customer, who has asked for help with technology, only to have a tech come over and offer absolutely nothing. No Diagnosis. No solutions. No support. I’m done. Please message me ASAP. Folks count on you to support their livelihoods.
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CircularLogic
(@CircularLogic89) reported
@ESilenzi4 @Rogers Unfortunately, they may not be able to provide their services everywhere in Hamilton. The service territories for Rogers and Cogeco are exclusive and do not overlap. If you live in an area serviced by Cogeco (or other cable provider) Rogers won't be able to provide services.