Rogers Outage Report in Richmond Hill, York, Ontario

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (54%)
• Wi-fi (15%)
• TV (14%)
• Total Blackout (7%)
• Phone (6%)
• E-mail (5%)

Live Outage Map Near Richmond Hill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Markham, Scarborough, Thornhill, Maple, Vaughan, York, North York, Richmond Hill, Woodbridge, Purpleville, Downsview, Kleinburg Station, King City, and Stouffville.

City	Problem Type	Report Time
Toronto	Total Blackout	1 hour ago
Markham	TV	1 hour ago
Toronto	Internet	10 hours ago
Toronto	Internet	10 hours ago
Toronto	Internet	14 hours ago
Scarborough	Internet	16 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

• 
  James Deeley (@JamDelay) reported 10 minutes ago from Toronto, Ontario

  @RogersHelps I tried rebooting and I’d just lost service after about 30 minutes again

• 
  Glenn Steplock (@realStepy) reported 12 minutes ago from Richmond Hill, Ontario

  @RogersHelps so no updates on the widespread outage yesterday at 14:37hrs. Rogers outage map was a Red blob over the entire GTA

• 
  Sonya Vahidy (@MrsSonyaVahidy) reported 12 minutes ago from Toronto, Ontario

  @Rogers my internet has been down for hours and I can’t work my class. You’re letting a lot of people down.

• 
  Glenn Steplock (@realStepy) reported 17 minutes ago from Richmond Hill, Ontario

  @RogersHelps @MathesonStep My office saw a huge hit on Rogers traffic my team is all over the GTA and everyone on Rogers dropped @14:37hrs for 5 minutes or less. I had another outage at 11:18hrs too. @RogersHelps

• 
  Terri Boake TL40x4🇨🇦 (@tboake2000) reported 17 minutes ago from Toronto, Ontario

  @RogersHelps Never got a follow up email confirmation for my appointment. Stuck sitting waiting wondering if it will happen or I have to start all over again. 😡

• 
  Matty 🍁 (@mattytoophatty) reported 21 minutes ago from Toronto, Ontario

  @RogersHelps Internet is down yet again. Too many times over the last few weeks. :/ I know you always try to help on here, but really, we just want some consistent service, and not to have to keep asking for help. :(

• 
  Terri Boake TL40x4🇨🇦 (@tboake2000) reported 26 minutes ago from Toronto, Ontario

  So my @Rogers Ignite is down. Used my @Bell service to contact you. Got a COVID questionnaire even though your tech people won’t come inside anyway. Internet is essential in these times. I work from home and have to pay double as neither is reliable.

• 
  DV (@25th_Hour) reported 26 minutes ago from Toronto, Ontario

  @RogersHelps My internet seems to be down, and has been for the last 30 minutes and I have some very important work tasks that need to be completed online today.

• 
  Ash (@AshChaChaHeels) reported 27 minutes ago from Toronto, Ontario

  Just got a scam call in Toronto from an automated service claiming to be @RogersHelps and repeating something in Chinese! @RogersHelps needs to do something about this!

• 
  Calvin Ing (@cal920c) reported 31 minutes ago from Richmond Hill, Ontario

  @CaddacGaming @Rogers I’ve been having problems with @Bell_Business lately as well 😒 BRING ME FIBER ALREADY!!!

• 
  Kevin Crofts (@crofts_kevin) reported 33 minutes ago from Toronto, Ontario

  @RogersHelps I just can’t have any of my services fail at any time. I pay for them , they need to work with no explanation specifically during these times that we have to endure right now. @RogersHelps doesn’t help with the patronizing questions. Fix your end and I’ll pay on my end

• 
  EM Dougherty 🇨🇦 🍁 (@emdeeinTO) reported 36 minutes ago from Toronto, Ontario

  @RogersHelps DMd you with an Ignite problem. Please check. TIA

• 
  NZP Chasers (@NZPChasers) reported 38 minutes ago from Toronto, Ontario

  @RogersHelps random internet crashes are amazing wjen evryone works from home now...you would think this wouldn't be a problem in the biggest city in Canada...

• 
  Algis Akstinas (@AlsoKnownAs_AA) reported 40 minutes ago from Toronto, Ontario

  @gregobr @tower_Guy @Bryson_M @shruti_shekar @Bell @RogersHelps @NavdeepSBains Problem is that if you don't get a new 5G phone, you would still be paying for someone else who does. Maybe less so with the current financing model, but that is one of the problems with having meaningful competition only at the top end of the market.

• 
  Divyam Kaushik (@divyamkaushi) reported 41 minutes ago from Toronto, Ontario

  @RogersHelps Yes still need help

• 
  Glenn Steplock (@realStepy) reported 44 minutes ago from Richmond Hill, Ontario

  @RogersHelps 2:49pm Rogers down all over for 5 min or less

• 
  James Dalgarno (@JamesDalgarno_) reported 46 minutes ago from Toronto, Ontario

  @Areathrasher @RogersHelps Just saw the email about service disruption in my area.

• 
  Tomme P (@destinypooh9) reported 49 minutes ago from Toronto, Ontario

  @RogersHelps internet not working again and again

• 
  Matty 🍁 (@mattytoophatty) reported 51 minutes ago from Toronto, Ontario

  @RogersHelps Service was back this morning. Thanks

• 
  Diane Fisico (@DianeFisico) reported 57 minutes ago from Toronto, Ontario

  @RogersHelps I’ve had slow internet in Toronto the past couple days... I see many similar complaints here on Twitter. Please advise if there is a known issue and what may being done. Thanks.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mcease (@mcease0222) reported 5 minutes ago

  @RogersHelps connectivity is terrible today. Is there an outage?

• 
  Shane Offerman (@shane_offerman) reported 6 minutes ago

  If I need to wait in a help chat queue, fine, but it would be value added to inform me where I am in the queue and the length of the estimated wait. @Rogers

• 
  Umesh Tailor (@UmeshTailor19) reported 7 minutes ago

  @gmbutts @Rogers Roger sucks. Never get plans with Roger's

• 
  Mujahid Rajani (@MujahidRajani) reported 8 minutes ago

  @RogersBiz @RogersMobileCa Not fair to be a loyal customer and receive such horrible service. I order 13 pro max and I’m even getting billed for 13 pro max! Sending me a 13 pro & saying return & re order is ridiculous! If Rogers doesn’t care for it’s clients then just say so!!

• 
  Alistair James (@brundle_fly) reported 8 minutes ago

  @gmbutts @Rogers But seriously, **** Rogers.

• 
  Andrew Rolfe (@rolferrr) reported 9 minutes ago

  @Rogers So does that mean there are no plans to update the apps for stability?

• 
  Matteo Feriani (@matteoferiani) reported 11 minutes ago

  @Rogers Still having issues with the app ….

• 
  Shane Offerman (@shane_offerman) reported 13 minutes ago

  Now, I'm informed that the help page is in maintenance mode @rogers. So, help chat is gone. FYI.

• 
  Jeff 🇨🇦 2xBioNTech-Pfizer (@penseur_logique) reported 17 minutes ago

  @gmbutts @Rogers Have a look at @Videotron Ottawa is part of their service area. We switched a few years back and have saved money and are very happy with their service. Multiple lines on the same account save money for all, for each extra line.

• 
  Anthony Black (@anthonyjcblack) reported 18 minutes ago

  @Rogers @RogersHelps internet and tv service are down. I’ve restarted modem and cable box. It’s not coming online… is there an outage happening in East Toronto/Scarborough?