Rogers outages and service status in Richmond Hill, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 8 outage signals in the last 24 hours around Richmond Hill, including 8 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 28, 3:13 PM EDT.
- Internet (64%)
- Wi-fi (15%)
- Phone (7%)
- TV (5%)
- Total Blackout (5%)
- E-mail (3%)
The latest reports from users having issues in Richmond Hill come from postal codes L4C .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 28: Problems at Rogers
Rogers is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Richmond Hill, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Richmond Hill, Vaughan, Scarborough, Markham, North York, and Concord.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 1 hour ago |
|
Toronto
|
Internet | 1 hour ago |
|
Toronto
|
Internet | 2 hours ago |
|
Toronto
|
Wi-fi | 2 hours ago |
|
Toronto
|
Wi-fi | 5 hours ago |
|
Toronto
|
Internet | 6 hours ago |
Nearby cities with recent reports
40 recent signals
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Adam Scott (@AdamScottEnv) reported from Toronto, Ontariointernet is still down after four days. @RogersHelps cable network is ‘degraded’ in my area apparently, but the company refuses to help or provide information. My ISP @TekSavvyBuzz gets no information from them at all. Unacceptable service quality. #oligopoly @CRTCeng
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ReWoman👠 (@REWoman) reported from Toronto, Ontario@AddoilNoccp @Rogers I won’t be a customer for long. Today was the icing on the cake.
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T. Longue (@tickylongue) reported from Toronto, Ontario@cbcmarketplace you should investigate @Rogers. They’re falsely advertising 1.5 Gbps and when customers upgrade, they have no internet because of “provisioning” issues with no estimate for fix.
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Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario@RogersHelps And it’s down again @Rogers @RogersHelps this is beyond a joke now
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Karen Lopez (@datachick) reported from Toronto, OntarioYet again someone has let a third party link their account to my @Rogers login. Again. This time I’m going to insist on getting info how this happened.
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kasun (@kazZtr_) reported from Toronto, Ontario@chamaraind @Rogers Should be damn fast, but Machan in here it’s very expensive, I’ve used my 20GB in the phone this month and for additional 1gb I have to pay $25 😬
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David J. Doorey🇨🇦 (@TheLawofWork) reported from Toronto, Ontario@Rogers could spend the equivalent of the GDP of the USA on ads claiming it cares about service. But I still won’t believe it until a friendly human being answers the phone on the third ring when I call and immediately solves my problem. Good luck with that.
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Michael Liut (@MichaelLiut) reported from Richmond Hill, Ontario@Rogers @RogersHelps another outage of Internet, TV, and Cable. I’m incredibly frustrated with your #unreliable “services”…
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Juan Pablo V (@JProwess) reported from Toronto, Ontario@RogersHelps Roam like home is a scam. I stopped using it before midnight PT but apparently since it was already the next day in ET I got charged 12 dollars for 0.14 MB. We truly have one of the worst telecom industries in the developed world
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JodyBerkes (@jodyberkes) reported from Toronto, Ontario@RogersHelps I am in north york Bathurst and sheppard my internet is down.
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Kristen Ridley (@KristenRidley) reported from Toronto, OntarioNo internet yet again. I would say it's unfathomable how unreliable @Rogers service is, but that's not really true since the government (@FP_Champagne) continues to allow monopolies like telecom to take advantage of canadians while making billions.
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Chef Boehmer (@ChefBoehmer) reported from Toronto, Ontario@Bell worst customer service. My business internet down getting the runaround to get a Tec to the restaurant, have been told they will come on Monday but they can’t even find the work order. And refuse to send some immediately. Will be calling @RogersBiz first thing
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zak (@boozippy) reported from Toronto, Ontario@RogersHelps Rogers Sucks!! Over 24 hrs no internet!!!
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Tibursio (@TibursioHeals) reported from Toronto, Ontario@Rogers what kind of customer service is this? This just happened a while ago as I type this series of tweets here at Rogers 220 Yonge street inside Eaton Centre...
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Kristen Ridley (@KristenRidley) reported from Toronto, OntarioYet again no internet and @RogersHelps customer service chat was zero help. Now I have to go into my office to work and will be late. So not impressed.
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Ash (@AshChaChaHeels) reported from Toronto, Ontario@CBCAlerts And what is @Rogers excuse today for another outage?
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Jefferson Darrell 🇨🇦✊🏾🖤🏳️🌈 (@JeffersnDarrell) reported from Toronto, Ontario@RogersHelps Is there an outage in downtown Toronto?
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Ash (@AshChaChaHeels) reported from Toronto, Ontario@marilyn_tassone @Rogers You’re paying Rogers For negligent service!
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Susie Brown (@susiebrown_tdsb) reported from Toronto, Ontario@Rogers we have been trying to cancel our smart home monitoring for 3 years! Always put on hold endlessly. This is criminal. Please advise
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CHANDORA_pk (@pkchandora) reported from Toronto, Ontario@Rogers Yes I did. They stated it will take 24-48 hours. It's way too long to resolve a small issue like this. Would really appreciate if your technical support team expedite the request.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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RitaQ🇨🇦 (@RitaQ62) reported@4everleaffan @Rogers Mario contact for better service @rogershelp
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Dogfish Enterprises (@dogfishent) reported@RogersHelps I get that. My frustration has been that I was told someone would contact me and NO ONE has. I can easily give up the new phone. that is not an issue. I gave the CSR what the competition was willing to do and was told I would be reached out to. nothing.
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Paul R (@doonboy) reported@RogersHelps So your agent could not fix it. Ticket number C214299306
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Mark (@thesaleshole) reported@RogersHelps Actually almost 2 hours before I spoke with someone. It’s not professional for your customer service representative to say “yup” instead of “yes” or “correct.”
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canadiens_8 (@canadiens_8) reported@Rogers @Dr_Of_Style Raising your annual price again for the third year in a row. $390 after tax is robbery. No wonder your *********** are getting a bad reputation year after year. Ant wait to get rid of my phone service with you greedy bastards and switch to someone else.
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OttawaKevin (@OttawaKevin613) reported3 times i’ve called @Rogers to inform them of my move and the need to cancel. 3 times Rogers has straight up hung up on me. “We’re experiencing higher call volumes, good bye” WTF. Rogers, fix your ****.
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Greg Richardson (@Captain23222) reported@RogersHelps Actually I managed to get that fixed but now I need to transfer my old account's outstanding credit to my new account. Can you help?
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Pratik Gadani (@pratikgadani) reported@Rogers @RogersHelps hi, i am looking to arrange a move request but cannot reach customer service. waiting for over an hour, can someone call back and help.
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Jess Gibbons (@JG_GizmoJones) reported@RogersHelps Been on hold since 9am. Great customer service
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RyanP (@TheRyanP74) reported@Talon_Jenkins94 @Rogers @NHL Can’t believe people pay that for Sportsnet. 5 or 6 different sports channels that show the same programming or blackout the games.