Rogers outages and service status in Richmond Hill, Ontario

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond Hill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Markham, North York, Concord, Richmond Hill, King, York, Vaughan, Thornhill, Maple, Woodbridge, Purpleville, Downsview, and Kleinburg Station.

City	Problem Type	Report Time
Toronto	Internet	2 hours ago
Toronto	Wi-fi	2 hours ago
Toronto	Internet	3 hours ago
Toronto	Total Blackout	3 hours ago
Toronto	Phone	7 hours ago
Toronto	Internet	7 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

• 
  Lauren Souch (@laurensouch) reported 6 minutes ago from Toronto, Ontario

  @RogersHelps your business account reps transferred me to ignite after they couldn’t help over an hour ago… I’m trying to change my package and sort out a billing issue but this seems wildly long to be on hold? But I don’t want to hang up and lose my spot if it’s just busy…

• 
  E_Rozie (@E_R0z1E) reported 10 minutes ago from Toronto, Ontario

  My entire @RogersHelps is down yet again!

• 
  Timothy Roy Walks (@0TimBannister0) reported 14 minutes ago from Toronto, Ontario

  @Rogersdonthelp @RogersHelps @Rogers Rogers internet is down again. Must be rain coming.

• 
  Christina Hronis (@icandykriss) reported 14 minutes ago from Toronto, Ontario

  @VallartaZaki @Rogers @RogersHelps Same here I’ve been with no internet or tv since Tuesday cause there is no signal from my ignite box like wt!

• 
  roland kirschner (@R_Kirschner_LTL) reported 15 minutes ago from Toronto, Ontario

  @Rogers every time i hear about the world's favorite sports book I want to puke. Please lose that ****.

• 
  Karthik ದೂಡ್ಡಬಳ್ಳಾಪುರ (@Dodda_Bull) reported 16 minutes ago from Toronto, Ontario

  Is @RogersHelps telephonic support working today? Waiting from 2 hours , don't know how many light-years more to wait

• 
  Martha Holmen (@winnimartha) reported 18 minutes ago from Toronto, Ontario

  @RogersHelps Can you tell me if there’s a service disruption in Scarborough? Trying to figure out if it’s on my end or yours.

• 
  Jessica Edwards (@sometimeslola) reported 20 minutes ago from Toronto, Ontario

  Another day of no internet courtesy of @RogersHelps @RogersBiz. If you’re “doing work” or “updating the systems” why not text to inform your customers. Just terrible service. The worst.

• 
  Dededacosta (@Dededacosta11) reported 20 minutes ago from Toronto, Ontario

  @RogersHelps is there an issue with Ignite TV? I cannot watch City, CTV etc.

• 
  Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported 22 minutes ago from Toronto, Ontario

  @RogersHelps Trying to get thru to your Rogers Move to move my services but the number is out of service. How do I reach #Rogers to set up my move or should I talk to @Bell?

• 
  AG (@heyref88) reported 27 minutes ago from Vaughan, Ontario

  @RogersHelps I’ve been on hold for over an hour waiting to speak to the customer retention area. In what world is this acceptable??

• 
  Jason Sordi (@carrera_77) reported 27 minutes ago from Purpleville, Ontario

  @RogersHelps hi I have an old cable box on my property that’s falling over on to my fence.I thought its Bell’s but they confirmed it’s urs. I’ve called your customer support & keep getting bounced around. can you give me the # for the department that looks after this equipment?

• 
  Mariam J. Karim (@MariamJKarim) reported 29 minutes ago from York, Ontario

  @Rogers waited for 1 hour to cancel my home internet and the person disconnected. Wth?

• 
  Jamie singleton (@Jamiesingleton) reported 31 minutes ago from Toronto, Ontario

  @RogersHelps @ChrisHinman87 Hey I tried that they just transferred me to a specialist who has not come into the chat yet. Is there any way I can find out if there’s an outage that doesn’t involve a virtual assistant?

• 
  Kristen Ridley (@KristenRidley) reported 33 minutes ago from Toronto, Ontario

  Yet again no internet and @RogersHelps customer service chat was zero help. Now I have to go into my office to work and will be late. So not impressed.

• 
  Phil w. Tequila (@LiteBlCollarWkr) reported 33 minutes ago from Markham, Ontario

  @RogersHelps 24 hour support-just not 24 hours in a row......

• 
  Chef Boehmer (@ChefBoehmer) reported 42 minutes ago from Toronto, Ontario

  @Bell worst customer service. My business internet down getting the runaround to get a Tec to the restaurant, have been told they will come on Monday but they can’t even find the work order. And refuse to send some immediately. Will be calling @RogersBiz first thing

• 
  CHANDORA_pk (@pkchandora) reported 43 minutes ago from Toronto, Ontario

  @Rogers Yes I did. They stated it will take 24-48 hours. It's way too long to resolve a small issue like this. Would really appreciate if your technical support team expedite the request.

• 
  Geoff Owen (@thisisgeoffowen) reported 46 minutes ago from Richmond Hill, Ontario

  @Rogers @RogersHelps Getting really tired of my internet going up and down constantly. Apparently so is everyone else on here. When can we expect a stable connection? #rogersoutage #rogersdown

• 
  Phil w. Tequila (@LiteBlCollarWkr) reported 58 minutes ago from Markham, Ontario

  @RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  A very Unbiased Leaf Fan (@PhilSwifty2) reported 11 minutes ago

  @MapleLeafs @Rogers This franchise, these players, and the people all within don’t deserve a class act like Joe and all the fan support. 44 years and couldn’t provide a cup call or anything relatively close. One of the most wealthy organizations ran as a clown show for a majority of it. Embarrassing

• 
  Chris P Bacon (@pozpiggy86) reported 11 minutes ago

  @Rogers Yes. My service is still down and according to your website, it is an outage in my area that has gone on for almost a full 24 hours now. Your tech support has submitted a ticket yesterday, but no response has been received yet.

• 
  tuart onkhouse (@onkhouse) reported 13 minutes ago

  @RogersHelps i cant find any info about my account or plan not even a welcome email how rude!

• 
  DTAmerikka (@Ferreira_nszuki) reported 14 minutes ago

  @RogersHelps does Rogers still have a retention department or do these Customer service reps take care of that?

• 
  MissFina 🇨🇦🇭🇰🇨🇳 (@Love4Spring) reported 15 minutes ago

  @Rogers STOP calling your customers every day from 833-430-6500. As a mobile service provider, you should know who originates these calls.

• 
  skiii (@SkiDaPrince) reported 16 minutes ago

  @RogersHelps No luck still. Come on guys im finding Reddit posts from years ago struggling with this. My anger isnt directed to whoevers running this account but how is your team not working on this? I’ve been blindly loyal to Roger’s this whole time for no reason it’s time to move on

• 
  MustangShow (@MustangShow) reported 17 minutes ago

  @RogersHelps #Rogers Dollar Store Internet is down AGAIN in Markham!! @ROGERS 🖕

• 
  Marielle Taylor (@MissMJTaylor) reported 18 minutes ago

  @RogersHelps Park staff said its been a problem since March for all Rogers users. No one has any mobile data. Just switches to a warning emergency calls only.

• 
  Les Knight (@KnightLes90454) reported 21 minutes ago

  @RogersHelps Your online support tells me to call ! But I will try again in a bit 5 hrs so far

• 
  Chris P Bacon (@pozpiggy86) reported 24 minutes ago

  @RogersHelps "We are currently experiencing longer than usual wait times".... Translation: I'm gonna be on hold for a long *** time. I have better things to be doing than waiting on hold for your service reps. #CRTC