Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4S and L4E.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 07/26/2024 20:15

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (7%)

    Phone (7%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Thornhill, Woodbridge, York, Markham, Scarborough, Richmond Hill, North York, Vaughan, Stouffville, Kleinburg Station, Maple, Concord, Weston and Downsview.

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City Problem Type Report Time
CanadaToronto Total Blackout
CanadaThornhill Internet
CanadaToronto Internet
CanadaWoodbridge Internet
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • melbarsky Mel Barsky (@melbarsky) reported from Vaughan, Ontario

    @RogersHelps my friend pays $65 for Ignite500. When I called same day - I was offered $109. I have been a customer for >25 yrs and have multiple services. My friend 2 yrs & only internet. On the phone for 3 hrs with Rogers today and you hung up on me & didn’t call back. Pls call

  • michaelaaerin M (@michaelaaerin) reported from Toronto, Ontario

    @Rogers needs to help their staff understand customer concerns. 1.5 hours on the phone and NOTHING

  • theudm Maniac (@theudm) reported from Toronto, Ontario

    @vandergeest @teesang @RogersHelps It’s almost 4 hours of outage now. Bell will get a few new customers, I guess.

  • Lulu_Olive_ Olive (@Lulu_Olive_) reported from Toronto, Ontario

    @RogersHelps not exactly the way I planned starting my work day. My internet is down. Are there service interruptions in the keele and Lawrence area?

  • hanz8669 Alexander Schnurr (@hanz8669) reported from Toronto, Ontario

    @RogersHelps first you do network maintenance on my friends ignite network so he had to come over to my house to get school work done and today it’s me no tv or home phone or internet. It’s spotty in Scarborough/Pickering border. People are trying to work like my mom rn.

  • hal_vowes Valerie (@hal_vowes) reported from Toronto, Ontario

    If you ever consider @Rogers ignite, do your research. Cause when it’s down you have nothing - no tv, no internet, no phone. And after more than a week & multiple service techs showing up - still not working. Worst service EVER.

  • jhndryl 𝒥𝑜𝒽𝓃 𝒟𝒶𝓇𝓎𝓁 (@jhndryl) reported from Toronto, Ontario

    @RogersHelps Pls check your dm. It’s still not fixed. And I might ask you to please put it back to 150MBPS since your service will not be able to provide me 1GB internet speed.

  • byzbets byzbets (@byzbets) reported from Toronto, Ontario

    @RogersHelps Why did our internet just go down? I can’t find info about an outage on your site using my phone. Mid-town Toronto.

  • Stephy_72 Stephanie (@Stephy_72) reported from Vaughan, Ontario

    @RogersHelps they actually don’t help! They told me myTv issues were at the green box on the street. While still paid them for no service, I called and spent hrs on hold.Troubled shooter my issue and told them, there is no Main Street issue, it’s the refurbished

  • lucysytnyk Lucy Sytnyk (@lucysytnyk) reported from Toronto, Ontario

    @Rogers what is the issue with Rogers in the Bayview/401 area?

  • Ro_Ro_77 Ro 🐕 (@Ro_Ro_77) reported from Toronto, Ontario

    @Rogers I’m really disappointed in the offer you have me for ignite of$185 a month the field agent is offering same package for $115 a month door to door to new customers. Well guess what I’m a new customer to @bell and they’re giving me an amazing offer. #rogers #bell

  • echo_works Erika da Vinky (@echo_works) reported from Toronto, Ontario

    @RogersHelps Ofc 15 mins after I sent this tweet service was restored. Thanks for the response.

  • echo_works Erika da Vinky (@echo_works) reported from Toronto, Ontario

    @Rogers it has been 3 hours since my internet went down completely and I spoke to your associate. As someone who works 9h a day from home this is completely unacceptable. At least give people why rely on you to make a living some damn updates on how long this is going to take.

  • Stephy_72 Stephanie (@Stephy_72) reported from Vaughan, Ontario

    @RogersHelps Oh no we’re not playing that game.. I message you and you then tell me you can’t help, I need to call and stay on hold for 45m go through technical support to order pods.. and still wait 3-5 days

  • hal_vowes Valerie (@hal_vowes) reported from Toronto, Ontario

    @Rogers not thankful this thanksgiving that I’m your customer. Absolutely zero service at our house and Rep says tomorrow for an appointment? Not acceptable.

  • wilsonhl HLW (@wilsonhl) reported from Toronto, Ontario

    @RogersHelps is there a known issue at Woodbine & Gerrard - we’ve lost our Internet connection. Thx

  • hal_vowes Valerie (@hal_vowes) reported from Toronto, Ontario

    Feel like in a developing country you’d get better service than if you lived in Toronto and had @rogers Ignite. #day8 lots of visits but nobody capable of fixing! Let’s open lots of tickets though $$$!!

  • theudm Maniac (@theudm) reported from Toronto, Ontario

    @vandergeest @teesang @RogersHelps Is it me or it’s down again?

  • mkann85 M Kanner (@mkann85) reported from Vaughan, Ontario

    @Rogers ur ignite is the crapiest service. I have had to spend hours online and phone and it still won't work. Live chat drops out!! Wtf!!

  • Stephy_72 Stephanie (@Stephy_72) reported from Vaughan, Ontario

    @RogersHelps I’m amazed at the PRIVACY BREACH, when I receive someone else’s email and home address!!! Who’s running Rogers? Joe Natalie have you any clue to ur promise on improving customer service?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • ADooMMeaR Adam AJ Moore (@ADooMMeaR) reported

    @JerryJStamp @Rogers Never saw the ad, but I fully support your desire to not support Rogers. You should support them even less so, for me.

  • luftse Sue Luft (@luftse) reported

    @RogersHelps went to local Rogers store to try and exchange the old box to be told that stores no longer carry equipment and Tech Support had to be contacted...good luck with that!! Customer does without cable until Tech Supp can ship new equip. Customer service at it's best! HA!

  • JerryJStamp Jerry Stamp (@JerryJStamp) reported

    The @Rogers "wrapped in red event" commercial is the most annoying commercial ever. I want to go out of my way to not support Rogers because of it.

  • memdesigns memDesigns (@memdesigns) reported

    @RogersHelps if I don't hear that you are taking the constant outages on my street seriously, and fixing this, by the end of today, I will be a FORMER Roger's customer along with all neighbors! This is ridiculous.

  • paramvir5200 Paramvir Singh (@paramvir5200) reported

    @RogersHelps are you kidding me? Internet down again today!? Really fed up with this all

  • Cadee_elizabeth Cadence (@Cadee_elizabeth) reported

    @RogersHelps just spent six hours on hold with Rogers,to be mouthed off by the worker because SHE forgot to ask if I wanted to port a number, then I was told I had to pay an activation fee so I said I wanted to cancel and she responded with “oh my god are you joking me rn”

  • GeorgeProbst George T. Probst 🦈 (@GeorgeProbst) reported

    @Dave_Sandford @Rogers @RogersHelps Yeesh. That's bad.

  • IamSportacus33 Sportacus (@IamSportacus33) reported

    @Rogers your just stealing my ******* money at this point with your dog **** ******* internet. **** you

  • MsPelchat Mrs. Pelchat-Ingleson (@MsPelchat) reported

    @RogersHelps Our internet has been out for over 4 hours and your website says there are no issues in the area. Yet a while bunch of people in the area are saying they don't have service?

  • iamferryxo Ferry (@iamferryxo) reported

    Yes, getting @Bell soon! See you never again @Rogers but please send me the money you owe us and stop charging us for **** we don't have. Thanks.