Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E, L4B and L4S.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 11/19/2025 03:15

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Richmond Hill, Thornhill, Vaughan, North York, Markham, Maple, York, Woodbridge, North Park, Stouffville, Concord, King City and Kleinburg Station.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto Internet

Community Discussion

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Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • heatherloduca Heather Loduca (@heatherloduca) reported from Toronto, Ontario

    Just when I thought #Rogers couldn’t get any worse, I’ve learned this company truly does not give a F*ck about their customers and is happily taking advantage of people during the worst year in history. @RogersHelps

  • gerryteoli Gerry Teoli (@gerryteoli) reported from Whitchurch-Stouffville, Ontario

    @RogersHelps I’ve got two kinds of PVR’s. The old kind gets the MLB channel today. The NextBox doesn’t get it today. I’m in Stouffville. Is there a Rogers wide issue or is it me?

  • 0TimBannister0 tim.othy.roy (@0TimBannister0) reported from Toronto, Ontario

    @RogersHelps WiFi is down again in Toronto!

  • levianacoccia Leviana Coccia (@levianacoccia) reported from Toronto, Ontario

    My s/o & I are on calls all day, working on large network servers & connecting with dozens of people for our jobs. Everything in our condo is connected to our @TekSavvyBuzz WiFi. Our TV, our work, my cell phone (b/c w/o using @Rogers WiFi calling, every call I make drops).

  • crofts_kevin Kevin Crofts 🇨🇦 (@crofts_kevin) reported from Toronto, Ontario

    @RogersHelps Just received my monthly bill. Received not one penny of a credit for 2 phones for the wireless service interruption

  • AmandaRisser1 Amanda Mae Risser (@AmandaRisser1) reported from Toronto, Ontario

    @RogersHelps I think it might be a problem with your program. Is it compatible with Apple?

  • MarsBolton Marianne Bolton (@MarsBolton) reported from Toronto, Ontario

    @RogersHelps okay this is becoming a bad joke... thank god there is no Leafs hockey tonight!!

  • j_santi221 ...santi_ (@j_santi221) reported from Toronto, Ontario

    @RogersHelps Your services sucks….

  • AmandaRisser1 Amanda Mae Risser (@AmandaRisser1) reported from Toronto, Ontario

    @Rogers what is your 'vacation blackout'? Isn't it the same as any other time of year in terms of covering vacations? Only some employees must work it? Which ones? Just saw this on your online job application.

  • maritzablasquez maritza blasquez (@maritzablasquez) reported from Toronto, Ontario

    @Rogers my husband was charged with 2 Spanish channels,he called to cancel &explained we never made a request 4 this,he was told that he wont get a credit back bc a “Maritza Blasquez” was leaving w/him & they assumed that bc of my Spanish last name I’ll be watching those channels

  • levianacoccia Leviana Coccia (@levianacoccia) reported from Toronto, Ontario

    I cannot open a document on my work computer w/o being connected to the internet. We still haven't heard about when @TekSavvyBuzz/@Rogers will send a technician (& I get it, pandemic protocols are critical). Going into the weekend unsure whether we can work BAU come Monday. WTF?

  • karrio Karri Ojanen (@karrio) reported from Toronto, Ontario

    @311Toronto @RogersHelps Thank you, I will send the email. If the City will be able to assist with this, I’ll be happy, as I see Rogers have taken very little action to fix the wires over the past year.

  • Jeffdthompson Jeffrey Thompson (@Jeffdthompson) reported from Toronto, Ontario

    How does one of Canada’s biggest communications companies fail so bad at communicating a “planned” 8hr internet outage in my area?! Thanks for nothing @RogersBiz

  • karrio Karri Ojanen (@karrio) reported from Toronto, Ontario

    Although it’s only telco wire and thus no live current run through, the boxes that are left open, and occasionally taped back shut by the crews like that’s a solution, are there for kids to play with, wires for ppl & animals to trip on etc. @RogersHelps perhaps @311Toronto cares?

  • AmandaRisser1 Amanda Mae Risser (@AmandaRisser1) reported from Toronto, Ontario

    @RogersHelps But it doesn't work. I've tried. I'll take a screenshot of what it takes me to later and show you.

  • AmandaRisser1 Amanda Mae Risser (@AmandaRisser1) reported from Toronto, Ontario

    @RogersHelps my bill can only be viewed by me under "billing & payment, payment history". Why? Is your system broken?

  • pawrapid Jase Cole 🏳️‍🌈🦄 (@pawrapid) reported from Toronto, Ontario

    @RogersHelps Any service interruptions in downtown Toronto, specifically the Church-Wellesley Village? My entire building has been down for the entire day.

  • BAPEbeachshorts weebjo (@BAPEbeachshorts) reported from Toronto, Ontario

    Whys the net in developing country levels of bad in Toronto i was trying to secure fortnite Ws @RogersHelps

  • MarsBolton Marianne Bolton (@MarsBolton) reported from Del Ray, Ontario

    @RogersHelps this is ridiculous! Would love my Internet back! Trying to have a mother’s day Crown marathon with my mother and this outage happens! Not Cool!

  • ErinNix71 Erin Nixon (@ErinNix71) reported from Toronto, Ontario

    @RogersHelps My Ignite internet which controls EVERYTHING in my living space is just blinking at me. No service. On a Live Chat for help but now on hold. THIS is what I get with premium service??? Not happy.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • BijouPeter Yvonne Warren (@BijouPeter) reported

    @RogersHelps Almost 10pm and Hamilton Central East Mountain is still without service.

  • illyjennmcc JMCc (@illyjennmcc) reported

    @RogersHelps Why is it so complex? Could we get some transparency please? Why are there no fall backs or emergency work around in place for these kinds of things? Was this arson? Should we be concerned for this happening again soon? Are you going to put precautions into place this time?

  • SuzanneKoukal Suzanne Koukal (@SuzanneKoukal) reported

    @Rogers @Ehsaan54769734 Outage in Collingwood? No cell service currently.

  • Jani8113 Jani81 (@Jani8113) reported

    @RogersHelps Thank you.. I hope it will fix at 2am.. sorry I am frustrated now… impacting my work and day to day activity.. I have Fido internet…

  • BijouPeter Yvonne Warren (@BijouPeter) reported

    @Biernac1966 @RogersHelps Wentworth and Rymal still down at 10pm, makes it 23 hrs. They show us a dangling overhead wire and expect that they can't get it straight. Rogers is a national company yet this is how they are run. More Canadian shame.

  • shadow_ronintsb TSB_Shadow_Ronin (@shadow_ronintsb) reported

    @RogersHelps 4 am till ******* 10 that 18 ******* HOURS!!! FIX YOUR **** like seriously this should have been done hours ago

  • SweetieSkyez Skyelar (@SweetieSkyez) reported

    @RogersHelps @Jani8113 Would like to know when it will be restored for the west mountain. Coming up on hour 24 without service.

  • DarkElfLX Sean - Abortion is Healthcare (@DarkElfLX) reported from Hamilton, Ontario

    24 hours without internet, no active communication and if you go digging through forums they'll lie about resolution times. 10pm, no 11pm, no 2am... I can't wait to cancel this bullshit @RogersHelps and what a joke twitter handle.

  • iambcguy J (@iambcguy) reported

    @Rogers You mean, when the network works, right?

  • Paulc80961929 Paul c (@Paulc80961929) reported

    @RogersHelps Still without service at 1030pm hamilton mountain