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Rogers outages and service status in Richmond Hill, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 7 outage signals in the last 24 hours around Richmond Hill, including 7 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 27, 8:22 AM EDT.
  • 64% Internet (64%)
  • 16% Wi-fi (16%)
  • 7% Phone (7%)
  • 5% Total Blackout (5%)
  • 5% TV (5%)
  • 4% E-mail (4%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 27: Problems at Rogers

Rogers is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Richmond Hill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Vaughan, Scarborough, Markham, North York, Concord, and Richmond Hill.

CityProblem TypeReport Time
Toronto Internet 3 hours ago
Toronto Wi-fi 11 hours ago
Toronto Internet 13 hours ago
Vaughan Wi-fi 16 hours ago
Toronto Total Blackout 16 hours ago
Toronto Internet 16 hours ago

Nearby cities with recent reports

Toronto

39 recent signals

3 hours ago
Vaughan

2 recent signals

16 hours ago
Scarborough

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • Dodda_Bull
    Karthik ದೂಡ್ಡಬಳ್ಳಾಪುರ (@Dodda_Bull) reported from Toronto, Ontario

    Is @RogersHelps telephonic support working today? Waiting from 2 hours , don't know how many light-years more to wait

  • AlyeshaRose
    Alyesha Rose (@AlyeshaRose) reported from Toronto, Ontario

    @RogersHelps Are services down in Brampton? My tv isn’t working and I have called several times

  • mishd27
    Mish (@mishd27) reported from Toronto, Ontario

    @RogersHelps phone/internet down in the south Etobicoke area. Any ETA on when it will be fixed

  • susiebrown_tdsb
    Susie Brown (@susiebrown_tdsb) reported from Toronto, Ontario

    @Rogers we have been trying to cancel our smart home monitoring for 3 years! Always put on hold endlessly. This is criminal. Please advise

  • AshChaChaHeels
    Ash (@AshChaChaHeels) reported from Toronto, Ontario

    Another @Rogers outage! Can they get their 💩together? We sure as hell pay the most their services! #rogers #toronto #outage

  • MariaMlop13
    maria lopreiato (@MariaMlop13) reported from Toronto, Ontario

    @RogersBiz DISGUSTING!! My poor grandmother is in a home with Dementia and my mom can’t cancel her cable, even after providing POA? Who do we need to go to? Better business bureau?! Stop bullying people 🤬🤬

  • AdamScottEnv
    Adam Scott (@AdamScottEnv) reported from Toronto, Ontario

    internet is still down after four days. @RogersHelps cable network is ‘degraded’ in my area apparently, but the company refuses to help or provide information. My ISP @TekSavvyBuzz gets no information from them at all. Unacceptable service quality. #oligopoly @CRTCeng

  • TravelJasonsWay
    Travel Jason’s Way (@TravelJasonsWay) reported from Vaughan, Ontario

    @Rogers why is service down again?????

  • REWoman
    ReWoman👠 (@REWoman) reported from Toronto, Ontario

    @AddoilNoccp @Rogers I won’t be a customer for long. Today was the icing on the cake.

  • calderonc9
    Carlos Calderon (@calderonc9) reported from Toronto, Ontario

    @Rogers My internet hasn’t been working well lately. You don’t have internet right now!! Are you guys having issues?? #internetdown

  • JeffersnDarrell
    Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported from Toronto, Ontario

    @RogersHelps Is there a service outage in downtown Toronto? Your pinned tweet for outages is dated for 2020.

  • Mysticalbug
    Jill McLean (@Mysticalbug) reported from Toronto, Ontario

    @RogersHelps I'm so fed up!! Area outage again! When are you guys going to properly fix the problem. Bathurst/401 area??

  • 0TimBannister0
    Timothy Roy Walks (@0TimBannister0) reported from Toronto, Ontario

    @RogersHelps This happens everytime they call for thunder showers. It's never the router. It's the main service here in Toronto. If you'd like a record look at my tweets.

  • RikGarc
    Ricky Garcia🇸🇻🇨🇦 (@RikGarc) reported from Toronto, Ontario

    @Rogers Rogers having cell service problems ageing?

  • SalaPoly
    Poly Andrada⭐️⭐️⭐️ (@SalaPoly) reported from Toronto, Ontario

    @RogersHelps my internet is so slow that the speed test asked me 3 times to retry. I tried to contact customer service and nothing. How can I get assistance?

  • icandykriss
    Christina Hronis (@icandykriss) reported from Toronto, Ontario

    Unacceptable Rogers. No ignite internet, tv or home phone @Rogers since Wednesday this week. Everyday I call and you say it will be fixed by 4pm. Fix it already I WFH. My entire street is affected! #rogersoutage #rogers #Toronto

  • Mikeaholic76
    Mike Shah (@Mikeaholic76) reported from Toronto, Ontario

    @Rogers @RogersHelps there's been no audio on the Bears vs Vikings game for the last 20 minutes on the NFL Sunday ticket channel. Please fix it!

  • icandykriss
    Christina Hronis (@icandykriss) reported from Toronto, Ontario

    @VallartaZaki @Rogers @RogersHelps Same here I’ve been with no internet or tv since Tuesday cause there is no signal from my ignite box like wt!

  • kazZtr_
    kasun (@kazZtr_) reported from Toronto, Ontario

    @chamaraind @Rogers Should be damn fast, but Machan in here it’s very expensive, I’ve used my 20GB in the phone this month and for additional 1gb I have to pay $25 😬

  • sullisjinri
    肥婆的树洞💭 (@sullisjinri) reported from Toronto, Ontario

    @RogersHelps hi fix your landline internet pLEASEEEEE girl’s trynna get watch some horror movies

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • pratikgadani
    Pratik Gadani (@pratikgadani) reported

    @Rogers @RogersHelps hi, i am looking to arrange a move request but cannot reach customer service. waiting for over an hour, can someone call back and help.

  • bunchofJss
    BunchOf (@bunchofJss) reported

    @Canucks @Rogers Damn Canucks really proud to post a video that shows they’re dissapointed about who they had to take…. And his dad is the coach. Yikes

  • JHughes681
    James Hughes (@JHughes681) reported

    @Boddy604 @Sportsnet @Rogers Go even further. If you have ANYTHING with Rogers then CANCEL it IMMEDIATELY! If they stall or won’t do it then file complaints with the CRTC and CCAS. Also threaten them with legal action.

  • Crypto1Nomad
    Nomad Crypto (@Crypto1Nomad) reported

    @Rogers @zachnhso I have no internet for 15 hrs. Called the support line, on hold for 5 hrs. Gave up then called again after 8 hrs, now they don’t have a technician to send till tomorrow so I can’t work till then. What ******** service is this? Why is there a damn AI AGENT AND NO HUMAN?

  • CommEng
    comm eng (@CommEng) reported

    @Rogers @RogersHelps Right now: 20% packet loss, RTT swinging 150ms→527ms on the same 5 pings. Not an outage you can point at somebody else, this is your transit flapping. Third occurrence in ~12 hours. Windows, PDT: 10:00-10:42, 19:23-20:20, 22:04-ongoing

  • dannymcgrathy
    Dan McGrath (@dannymcgrathy) reported

    @RogersHelps 2/2. When my phone is searching a network, it should find Fido, period, for LTE or 5G. No network as shown in the picture. Every day. Almost all day.

  • foreverdjm
    MaddietheCat🍁🇨🇦🇬🇱🇩🇰🇺🇦 (@foreverdjm) reported

    @RogersHelps @kate1woods I'm the OP. Waited for my call to tech support to be answered for 1 1/2 hrs, only for my call to be dropped. This is on and off problem that's been going on for over a year. My internet causes my phones and TV connections to go off and on repeatedly through buffering and pauses.

  • savemilkweed
    Monarch Butterfly (@savemilkweed) reported

    @Rogers Just wondering who is proof reading this as i tried to get an escalation… do most people reading this see their computer typo? They say it may be “resolved” because they could not pinpoint it. Yeah, thanks for your help and thanks for telling me it is resolved

  • Talon_Jenkins94
    Talon Jenkins 🇨🇦 (@Talon_Jenkins94) reported

    Let’s call this what it is, it’s @Rogers openly telling hockey fans to go **** themselves🙃 If ANYONE needs help finding an illegal @NHL stream next year, shoot me a message #Hockey #Sportsnet

  • 4thLine4Life
    Stephen (@4thLine4Life) reported

    @RogersHelps Data works with no issues - but when I call anyone it says international calling is not available