Rogers Outage Report in Richmond Hill, York, Ontario
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The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4B and L4S.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, North York, Scarborough, Richmond Hill, Vaughan, Thornhill, Markham, Stouffville, Maple, Woodbridge, Downsview, North Park, King, Rexdale and Concord.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
TV | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| North York |
Total Blackout | |
| Toronto |
Internet | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Felipewithf
(@felipewithf) reported
from
Toronto, Ontario
@Rogers Thumbnail of the video looks like got its own outage 😜
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Diane Fisico
(@DianeFisico) reported
from
Toronto, Ontario
@RogersHelps @Rogers When can we expect our refund for the July 8th outage? My billing period ended on July 25th and nothing was applied. Please advise. #RogersOutage
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Adam “RareAdam” Choles
(@RareAdamCasts) reported
from
Toronto, Ontario
does @RogersHelps actually fix this or is it just going to be “it’s a local outage we’ll fix it within 24 hours”
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Willie Handler, Canadian humourist and author
(@WillieHandler) reported
from
Vaughan, Ontario
@MarkAllanCairns @Rogers Time to switch and hope for better service.
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Legend of Zelda Crackhead
(@MsSaturnxne) reported
from
Toronto, Ontario
Garbage @Rogers giving 5 days refunds for "1 week". Where's my tax portion refund and those two extra days? Tax fraud. @BBBCentralON and @CanRevAgency better look into that ****
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Yuvraj Dhillon
(@YuvrajDhillon61) reported
from
Toronto, Ontario
I am wondering why there is no network of rogers in TTC subway in Toronto? @RogersBiz
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Toronto Park Rehabilitation
(@KimHalfyard) reported
from
Toronto, Ontario
@RogersHelps My internet is down in Toronto. Is this new?
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Timothy Roy Walks
(@0TimBannister0) reported
from
Toronto, Ontario
@Rogersdonthelp @Rogers @RogersHelps I guess bad weather is coming again... My Rogers internet is connected without service yet again 😑... I'm glad I pay $100 dollars a month for... Service?
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Toronto Park Rehabilitation
(@KimHalfyard) reported
from
Toronto, Ontario
@TheSeatedView @Rogers My Rogers is down. Phone is on Bell. It’s a **** day for electricity where it took a while for them to figure source. Go figure.
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Scott Terrio
(@ScottTerrioHMA) reported
from
Toronto, Ontario
I’ll try not to spend the $8 all in one place that we received in compensation from @RogersHelps for the big outage.
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bean
(@righteousbean) reported
from
Toronto, Ontario
@ettenyl @RogersHelps Same. We have had on and off issues for a month, since their major outage - we have also been told we have nothing going on and should be fine.
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Leanne 🇺🇦
(@limitlessleanne) reported
from
Toronto, Ontario
Hey @RogersHelps, my elderly parents in Rexdale are 30+ hours now with no phone, internet or cable. No one seems to be able to tell them when service will resume. How will you compensate them this time?
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Meg S, MA, RN (she/her)
(@meganksimpson) reported
from
Toronto, Ontario
@RogersHelps @FidoSolutions I’m wondering when the discount that was promised is going to be for the giant outage that occurred? I’ve checked my July bill for internet and phone and there was 0 discount for missing an entire day of work with no service.
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Atom Smith
(@atomsmith) reported
from
Toronto, Ontario
@Rogers I’m on your do not mail, market or contact list. How am I getting these? I’ve not been a Rogers customer in over 8yrs! I never will be again! @CRTCeng
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Leanne 🇺🇦
(@limitlessleanne) reported
from
Toronto, Ontario
@Tammyocanada @brittlestar @RogersHelps Honestly, it's such a shitshow. Mom says they have Bell coming to set up service tomorrow but I'd at least like to get their emails for them... and contacts.
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Willie Handler, Canadian humourist and author
(@WillieHandler) reported
from
Vaughan, Ontario
@QueenofCastoria @Rogers It's not just this. My wireless wasn't working this morning. My internet has been intermittent since the outage. They obviously are having issues.
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Kurt Tait aka Kaptain Skarlett
(@thisisskarlett) reported
from
Toronto, Ontario
@RogersHelps can you confirm if there is an outage in the finch/bayview area for internet and cable (Ignite)? Seems to be happening around the same time (btw 8-10pm) every night for the past two weeks….
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Willie Handler, Canadian humourist and author
(@WillieHandler) reported
from
Vaughan, Ontario
@RogersHelps Well it's still not working properly
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Michael Hainsworth
(@hainsworthtv) reported
from
Toronto, Ontario
@resthink @Rogers In radio we had a standing policy of pulling all airline ads when a plane crash happened regardless of who’s jet went down. You’d think that kind of PR forethought would apply at Rogers, too.
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LisaRenee🎧🎼🎮🏝
(@LisaHollands5) reported
from
Toronto, Ontario
hey @RogersHelps No cable TV since 6:30 pm yesterday. Tried unplugging and replugging everything this morning and still no TV! At Yonge Sheppard area. Is cable down (again) ? Please advise thx
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Neetu Virk
(@NeetuVirk) reported
@Rogers are crooks. Instead of moving my service to new address, they offered me faster Ignite. And now, they want me to pay cancellation charges on the old service. Disgusting business practice of not informing customers of what they are getting into. Shame on you @rogers
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Bhuwan Taneja
(@DrInsanity7) reported
@RogersHelps wasting time to get help and your rep diane and manager wilbert just gives excuses changing words the offers is available to me but not obey. Rogers don’t care now for loyal customers
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effiem
(@effie2000) reported
@RogersHelps make sure you dont call rogers now.. average HOLD time is 1-2 hours. and then the rep will hang up on you
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C. Canto
(@toomanybambinos) reported
@RogersMediaPR @RogersHelps I just upgraded to rogers new ignite internet and it required their new modem. I just up wrapped the modem and the white modem is covered in dirt and what looks like bug excrement… what kind of crap is this @Rogers? That is not staying in my 🏠
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JP Vallee
(@JiPiVallee) reported
@effie2000 @RogersHelps same problem here.... for 4days now... and they are very rude... even when you are business customers with 10lines....
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Steve Liakos
(@SteveLiakos) reported
@RogersHelps p.s @RogersHelps after being on hold with Rogers Live for well over an hour the music stopped , I hear a ring and silence and the phone stays connected for another 45 minutes before I hang up. how about you teach your staff Rogers Live doesnt take phone calls. @rogerssucks
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Neetu Virk
(@NeetuVirk) reported
During WFH in 2020, they changed my residential plan to business. Now at my new home, they slyly offered me Ignite w/o clarifying that I will have to pay cancellation charges for the remainder of contract. Pay cancellation even though I’m still @Rogers internet customer.
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IamBluez
(@iambluezz) reported
@Bell I think I have to cancel and go with @Rogers
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Sophia ~ #FINALRIDE
(@hoistingmysail) reported
Surprise, surprise. No internet service again. Way to go @Rogers
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anishei
(@anishei) reported
@RogersHelps My issue was not resolved. You promised to remove the wrong charges you added on my account within 48h. It didn’t happened. Reference call # i1741145650. Please fix that today otherwise you’ll hear my lawyers. Your customer service is awful.