Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E, L4B and L4S.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 11/29/2025 19:00

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Richmond Hill, Woodbridge, Scarborough, York, North Park, Markham, North York, Maple, Thornhill, Vaughan, Stouffville, Concord, King City and Kleinburg Station.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Phone
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • datachick Karen López 💉💉❤️ (@datachick) reported from Toronto, Ontario

    @navinladda @Rogers I figure. But dealing with changes has been a nightmare since I switched to Ignite TV. Self service is horrible, but real life service is worse not due to the people, but the process

  • nerd_gab NerdGab 🍁 (@nerd_gab) reported from Toronto, Ontario

    @Rogers thanks for NOT ALERTING anyone in our postal code that there was scheduled maintenance that will interrupt internet services. WORST ISP IN CANADA 🤬🤬🤬🤬🤬🤬🤬🤬

  • avocadosplease Chip Off the Old Block (@avocadosplease) reported from Toronto, Ontario

    @RogersHelps I have used the Ignite TV app with Chromecast for over a year with no problems & all of a sudden the screen is stuck on "Ready to Cast" when I try to watch anything. All of my other streaming apps are still casting fine. I have cleared the cache and restarted. #HELP

  • life_of_Y Yvonne Tsui (@life_of_Y) reported from Toronto, Ontario

    Why I will never be a @Rogers customer. Called to cancel my deceased aunts account and they are still expecting us to pay a balance for a service that has not been used.

  • jasonwagar Jason Wagar (@jasonwagar) reported from Toronto, Ontario

    .@RogersHelps tech support: “Our home Internet connections aren’t good enough to support Zoom and working from home, so you need to switch to a Rogers business internet account.”

  • melafirman Mel Firman (@melafirman) reported from Toronto, Ontario

    @RogersHelps Our WiFi has cut out twice in the last 30 minutes— is there a service disruption downtown Toronto?

  • MarsBolton Marianne Bolton (@MarsBolton) reported from Toronto, Ontario

    @RogersHelps what the hell is going on with service in the M6M area? This is crazy

  • DanielRWright Lord Daniel R. Wright (@DanielRWright) reported from Toronto, Ontario

    Why is @Rogers the worst? To renew my cable/internet, with absolutely no changes, they want to increase my bill another $70 a month! For what?! @RogersHelps I’ve been a customer for over five years!

  • jasonwagar Jason Wagar (@jasonwagar) reported from Toronto, Ontario

    @JeremyJohnstonK @Rogers @Google Yeah. I was with Teksavvy for a long time and very happy with them, until there were area issues (with the Rogers infrastructure). Rogers saw that I was a Teksavvy customer so put the tech call for my house at the bottom of the list, and postponed it many times.

  • ARRRRGLYE38 ARRR CiTY ARRR TEAM (@ARRRRGLYE38) reported from Toronto, Ontario

    @M3L0C @CP24 @Rogers If you are still doing ANY business with Rogers, then it's your fault for paying the high prices. Their service and prices are brutal. NO THANKS!

  • rica_0020 rica (@rica_0020) reported from Toronto, Ontario

    internet down again @RogersHelps???

  • MaryAnnToronto Mary Ann Torres (@MaryAnnToronto) reported from Toronto, Ontario

    Hi @Rogers @RogersHelps - is there a problem with service in Lake Shore Blvd West? Around Mimico? No wifi or cable. Thanks

  • mobilemobilizer David Phipps (he/him/his) (@mobilemobilizer) reported from Toronto, Ontario

    @Rogers your virtual assistant Anna said at 238 pm there was “an ongoing outage in your area” (Church/Carlton downtown Toronto). 3 hours later it’s still down. Any timeline on the fix?

  • MarsBolton Marianne Bolton (@MarsBolton) reported from Toronto, Ontario

    @RogersHelps what the hell? My internet has been down for 40 mins now and even after a modem reboot nothing! Since going to ignite my service has gotten worse!

  • mobilemobilizer David Phipps (he/him/his) (@mobilemobilizer) reported from Toronto, Ontario

    @Rogers cable internet just went out. Tried resetting the modem. Twice. No luck. Any outage in downtown Toronto (Church/Carlton)

  • jasonwagar Jason Wagar (@jasonwagar) reported from Toronto, Ontario

    @JeremyJohnstonK @Rogers Man alive. Rogers just told me their residential service wasn’t “strong enough” to support Zoom, so I should pay more for a business line. Then told me their service was not compatible with @Google Wifi mesh networks.

  • StrikeMor Eric Deaton (@StrikeMor) reported from Toronto, Ontario

    @RogersHelps for a multi million dollar company your cable service sucks

  • iamchesterdiaz Chester M. Diaz 🇨🇦 (@iamchesterdiaz) reported from Toronto, Ontario

    @RogersHelps Hey Rogers. WTF is your connection! This is BS!

  • Jeaniehm Jeanie Miller 🇨🇦 (@Jeaniehm) reported from Toronto, Ontario

    @Rogers you really are an ******* company. My TV died & I'm waiting for the repairs to done;meantime I've been watching tv on my laptop. But today you killed yr (included) Anytime TV app, so we'll all purchase your Ignite app. Not gonna happen; you can shove your add on app.

  • TravisGardiner Travis Gardiner (@TravisGardiner) reported from Toronto, Ontario

    @RogersHelps cable and internet has been out 1 hr. South Etobicoke is there an outage?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • AtaraxyFar Ataraxy Farm (@AtaraxyFar) reported

    @Rogers I've checked the forum and it is not really giving any current updates. I'm asking that once service is restored that you send out a text so we customers are not tied to wifi and Hotspot areas. Is that too much to ask?

  • realsebasn Film Crab (@realsebasn) reported

    @Rogers @RogersHelps We pay the highest rates in North America and we get **** on. Having no phone and no way to communicate in this day and age is unacceptable. We Roger's users were walking around with bricks in our pockets today because that's how useful our phones were/are

  • TheCarpenter79 Jorge Barbosa (@TheCarpenter79) reported from Toronto, Ontario

    @Rogers and @Fidomobile we better get a discount for this service disruption! We have the highest bills in the world! #fido #rogers #noservice

  • expozhabs G Money 🇦🇲❄🇨🇦 (@expozhabs) reported

    @rcmayer13 @Rogers @RogersHelps im down for some credits. #fidoDown #rogersdown

  • nellacozzyxo Antonella🦋 (@nellacozzyxo) reported

    basically on an ipod rn , @Rogers FIX URSELF NOW

  • arbanayo AB (@arbanayo) reported

    @Rogers @RogersHelps Why has the issue not been fixed yet? No service for half of the day already...

  • Katie90009793 Katie (@Katie90009793) reported

    @RogersHelps @belec_chris Fix it!!!!!

  • Dr_KatelynnMT Katelynn Madill-Thomsen (@Dr_KatelynnMT) reported

    @RogersHelps A large number of Canadians are working from home, relying fully on their wireless service for their jobs. A service interruption for this length of time is unacceptable.

  • caterpillartob1 caterpillartobutterfly (@caterpillartob1) reported

    @FriesenPatty @RogersHelps They are down too.

  • thegap13 Sean McGuinness (@thegap13) reported

    @Rogers @RogersHelps Is there any update on the resolve for this outage. I have tried the chat feature however no agent is picking up. Been over 4 HRS when original estimate was 2-3. Working from home is tough with no phone or internet (Fortunately I have satellite as a back up but super slow)