Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C and L4B.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 01/19/2026 18:00

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Thornhill, Toronto, North York, Markham, Scarborough, Richmond Hill, Vaughan, Stouffville, Maple, Woodbridge, Downsview, North Park, King, Rexdale and Concord.

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City Problem Type Report Time
CanadaToronto Wi-fi
CanadaThornhill Internet
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto Internet
CanadaThornhill Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • debwalke Deborah Walke (@debwalke) reported from Toronto, Ontario

    @RogersHelps NO service in Wilson/Yonge Blvd Area. Many homes without service. What’s is the problem

  • hanz8669 Alexander Schnurr (@hanz8669) reported from Toronto, Ontario

    @RogersHelps my router crashed yet again this seems to be an everyday occurrence again what gives? It’s putting out signal but it’s not connecting to the internet. It was working just a minute ago. I am sick and tired of this unreliability.

  • ankurbhatla Ankur Bhatla (@ankurbhatla) reported from Toronto, Ontario

    @RogersHelps been 30 mins without Internet connection..any outage in Downtown Toronto? When can we expect it to be back? FYI- rebooting router didn’t help!

  • hanz8669 Alexander Schnurr (@hanz8669) reported from Toronto, Ontario

    @RogersHelps They do have 2 nextbox’s a 1.0 and a 2.0 as well on the main floor but I have never in all my life since this box was brand new when we got it when it came out seen it do that normally like the nextboxes it will just say download.

  • ngelsa Elsa Ng (@ngelsa) reported from Markham, Ontario

    @RogersHelps recently had my service change and recent bill didn't reflect that. Could you please help?

  • mystylemfj E Riley II (@mystylemfj) reported from Toronto, Ontario

    How does technical support see a problem, yet @Rogers tech comes out and says it's fine but I can't have connection most of the time.. Yet I have to jump thru hoops to get credit for services hummmm @EdwardSRogers

  • hanz8669 Alexander Schnurr (@hanz8669) reported from Toronto, Ontario

    My box just went through all the codes and just restarted what just happened? @RogersHelps I am so confused please help.

  • bobsakomano azhar (@bobsakomano) reported from Toronto, Ontario

    @TSNTennis why the hell did y’all flip tennis to NASCAR?!? WTF?!? Right at 2-5 Medvedev serving. #UsOpen @Rogers @RogersHelps

  • RobertMobilio Robert Mobilio (@RobertMobilio) reported from Vaughan, Ontario

    @UPSHelp_CA, @Brightstar, @RogersHelps — absolute atrocious customer experience with what is supposed to be a replacement phone delivery. Delivery was to arrive yesterday. No signs.. no help being offered until next week. “Investigation” to be launched ...while we wait..terrible

  • righteousbean bean. (@righteousbean) reported from Toronto, Ontario

    @klrobson @RogersHelps This was my experience as well today. The agent would ask me a question and then disappear for 15 minutes. At one point he even started commenting on things that had nothing to do with my issue and then insisted that someone come to my house to fix the issue.

  • samshully Samantha B (@samshully) reported from Toronto, Ontario

    @RogersHelps How about increasing product quality? Caring for customers during a pandemic? Literally the worst time for a price increase, disgusting. Doing it while people have no choice because they have to work at home

  • marksteven69 MarkSteven👨‍❤️‍💋‍👨CANADA 🇨🇦✊🏿💪🏼🌈🙏🏻🌍✝️ (@marksteven69) reported from Toronto, Ontario

    @RogersHelps really disgusted with the service guys - tried to reset box online and says u r experiencing issues - how would I know when u disregard DM messages & there is no way to get a hold of u ...cancellation is pending if I don’t hear a response soon 😒

  • dan_aversa Daniel Aversa Marketing (@dan_aversa) reported from Vaughan, Ontario

    @Rogers we’ve been experiencing poor internet download and upload speeds lately. Can you help?

  • mystylemfj E Riley II (@mystylemfj) reported from Toronto, Ontario

    During the worst of the Covid @Rogers gave tv services.. But a subscriber like myself with only internet saw no ease in the monthly bill

  • debwalke Deborah Walke (@debwalke) reported from Toronto, Ontario

    @RogersHelps People need to work. What’s happening in the Wilson/Yonge Blvd area. No service!!!!

  • representasian pickle tim (@representasian) reported from Toronto, Ontario

    @RogersHelps It’s all done, only took 2 hours and 15 minutes of my life I’ll never get back. Thanks

  • timmitra Tim Mitra (@timmitra) reported from Toronto, Ontario

    @RogersBiz I have not been able to pay my bill in the iOS app for more than a year. I know your busy, but can you fix that already? I have to pay the bill on the desktop, like an animal.

  • mystylemfj E Riley II (@mystylemfj) reported from Toronto, Ontario

    Most reliable service my A$$ @EdwardSRogers @Rogers you have no problem taking my money monthly yet I can't have relatively stable Internet services! Tired of calling, tired of having to ask for credits, just plain tired.. If nothing else I want to Run this mdm over with my car.

  • pinkperipatetic ThePinkPeripatetic (@pinkperipatetic) reported from Toronto, Ontario

    Just wow. @RogersHelps call center is by far the WORST call centre experience I have ever had. Spoke with 5 different agents, each equally horrible. At least they are consistent. @Rogers #RogersCanada

  • ambitnpldn ambitnpldn (@ambitnpldn) reported from Toronto, Ontario

    @RogersHelps my ignite wifi has been really slow since this morning. I did try to chat through the website and the person said he will transfer me to someone who handles ignite issue and there was no response after that. Please help!!!!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • DukeTobin Duke…. go Bengals (@DukeTobin) reported

    Hey @Rogers @RogersHelps your technicians were working in my Area, CBS and now my service is gone! What’s up!!

  • sinnix76 Bill (@sinnix76) reported

    @RogersHelps I have an idea. When I block a number, how about they can't leave voicemails? It's bad enough the spam.calls I receive everyday, but filling up my VM is getting very annoying.

  • NicholasLouie2 Nicholas Louie (@NicholasLouie2) reported

    @Canucks @Rogers As long as Ian is our goalie coach I don’t think the Canucks are going to have problems with goaltending. I know everyone is excited for Dipietro, but I think Silovs is our next guy.

  • Ralor9 Ralor9🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇸 ♥️Freedom XY (@Ralor9) reported

    @Emmanuel_Rach After my spouse had @Rogers at work, and THEY dropped it, I knew we'd NEVER be a customer. My son went to AT&T Park in SFO and we live-streamed #WhatsApp on their wi-fi. I have to turn off my wi-fi when we go to @RogersPlace as my phone becomes almost useless ...

  • mikethewelder82 Mikethewelder82 (@mikethewelder82) reported

    @RogersHelps I'll keep this thread going until the issues are resolved. I'm tired of paying $176.99/month for service that only works sporadically. The manager I spoke with tonight on the phone was also ignorant and condescending. Great customer service.

  • Who_knewit Intrepid Critic (@Who_knewit) reported

    @Rogers useless, useless, useless, useless. *******. Useless. @fordnation how about you guys enact some legislation that's actually going to make a ******* difference? Break up the ******* service provider monopoly in our country and SHOW you give a **** about Canadians!!

  • maytag93000 Shakeal Carpenter (@maytag93000) reported

    Anyone else by square one having internet issues with @Rogers. My service has been on and off for the past few hours now

  • vincea91 vince barberi (@vincea91) reported

    @Rogers the absolute worst company on this planet. The amount of problems I’ve dealt with from 10am to 5pm is just crazy. Switch out as fast as you can! #rogersistheworst

  • buscopur Busra Copuroglu (@buscopur) reported

    Anyone having issues with Rogers tonight in London, ON? I lost connection in Woodfield. #ldnont @RogersHelps @Rogers #rogers

  • StefanosRetsin2 Stefanos Retsinas (@StefanosRetsin2) reported

    @RogersHelps My mobile internet is not working this seems to be all over Ontario