Rogers Outage Report in Richmond Hill, York, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E and L4S.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 02: Problems at Rogers
Rogers is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (57%)
-
Wi-fi (14%)
-
TV (13%)
-
Total Blackout (7%)
-
Phone (5%)
-
E-mail (4%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Vaughan, North York, Richmond Hill, Woodbridge, Maple, Downsview, Kleinburg Station, Markham, Thornhill, Scarborough, King City, Stouffville and Rexdale.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Total Blackout | |
| Toronto |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
-
𝙱𝚛𝚢𝚊𝚗 𝙿𝚊𝚜𝚜𝚒𝚏𝚒𝚞𝚖𝚎
(@BryanPassifiume) reported
from
Toronto, Ontario
@mattgurney I cancelled my cable & internet last week after being a customer for over 20 years. I’ve attempted to cancel in-contract cell service and gotten calls from retention begging me to reconsider. This time? Nothing. I guess @RogersHelps churn numbers are good this quarter :)
-
Jackie Taggart
(@3madhats) reported
from
Toronto, Ontario
@rogers so nice to be held hostage by you! Trying to cancel a phone you can see hasn’t been used for YEARS - but as original account owner is elderly and unavailable you insist on keeping it open! Bureaucratic cash grab.
-
Samantha B
(@samshully) reported
from
Toronto, Ontario
@RogersHelps How about increasing product quality? Caring for customers during a pandemic? Literally the worst time for a price increase, disgusting. Doing it while people have no choice because they have to work at home
-
MarkSteven👨❤️💋👨CANADA 🇨🇦✊🏿💪🏼🌈🙏🏻🌍✝️
(@marksteven69) reported
from
Toronto, Ontario
@RogersHelps really disgusted with the service guys - tried to reset box online and says u r experiencing issues - how would I know when u disregard DM messages & there is no way to get a hold of u ...cancellation is pending if I don’t hear a response soon 😒
-
Robert Mobilio
(@RobertMobilio) reported
from
Vaughan, Ontario
@UPSHelp_CA, @Brightstar, @RogersHelps — absolute atrocious customer experience with what is supposed to be a replacement phone delivery. Delivery was to arrive yesterday. No signs.. no help being offered until next week. “Investigation” to be launched ...while we wait..terrible
-
Harold Li
(@HaroldLi) reported
from
Vaughan, Ontario
@RogersHelps hi, I’ve DM’d your team now and still waiting for a response. Internet seems extremely slow and not connecting at the speed expected (in addition to cable cutting off and distorting). When will someone reach out?
-
E Riley II
(@mystylemfj) reported
from
Toronto, Ontario
How does technical support see a problem, yet @Rogers tech comes out and says it's fine but I can't have connection most of the time.. Yet I have to jump thru hoops to get credit for services hummmm @EdwardSRogers
-
Jayshri V
(@JayshriRavi) reported
from
Toronto, Ontario
@RogersHelps having trouble with landline internet. Wifi off and on. Since morning. I have restarted the router 2-3 times today. Internet speed test shows very less mbps download and upload. This kind of problem there for past 4-5 months. Why????
-
bean.
(@righteousbean) reported
from
Toronto, Ontario
@klrobson @RogersHelps This was my experience as well today. The agent would ask me a question and then disappear for 15 minutes. At one point he even started commenting on things that had nothing to do with my issue and then insisted that someone come to my house to fix the issue.
-
Ankur Bhatla
(@ankurbhatla) reported
from
Toronto, Ontario
@RogersHelps been 30 mins without Internet connection..any outage in Downtown Toronto? When can we expect it to be back? FYI- rebooting router didn’t help!
-
pickle tim
(@representasian) reported
from
Toronto, Ontario
@RogersHelps It’s all done, only took 2 hours and 15 minutes of my life I’ll never get back. Thanks
-
Alexander Schnurr
(@hanz8669) reported
from
Toronto, Ontario
@RogersHelps They do have 2 nextbox’s a 1.0 and a 2.0 as well on the main floor but I have never in all my life since this box was brand new when we got it when it came out seen it do that normally like the nextboxes it will just say download.
-
The Bab
(@Cbab_) reported
from
Toronto, Ontario
FYI @RogersHelps internet is down for the entire neighborhood surrounding M5V. Confirmed with a CSR. No ETA as of yet. Time to make use of one of the free networks in the area.
-
Tim Mitra
(@timmitra) reported
from
Toronto, Ontario
@RogersBiz I have not been able to pay my bill in the iOS app for more than a year. I know your busy, but can you fix that already? I have to pay the bill on the desktop, like an animal.
-
Daniel Aversa Marketing
(@dan_aversa) reported
from
Vaughan, Ontario
@Rogers we’ve been experiencing poor internet download and upload speeds lately. Can you help?
-
𝓶𝓪𝓾𝓻𝓲
(@MauriXXI) reported
from
Toronto, Ontario
@Rogers is the internet down in Etobicoke?
-
E Riley II
(@mystylemfj) reported
from
Toronto, Ontario
Most reliable service my A$$ @EdwardSRogers @Rogers you have no problem taking my money monthly yet I can't have relatively stable Internet services! Tired of calling, tired of having to ask for credits, just plain tired.. If nothing else I want to Run this mdm over with my car.
-
Elsa Ng
(@ngelsa) reported
from
Markham, Ontario
@RogersHelps recently had my service change and recent bill didn't reflect that. Could you please help?
-
E Riley II
(@mystylemfj) reported
from
Toronto, Ontario
During the worst of the Covid @Rogers gave tv services.. But a subscriber like myself with only internet saw no ease in the monthly bill
-
Alexander Schnurr
(@hanz8669) reported
from
Toronto, Ontario
My box just went through all the codes and just restarted what just happened? @RogersHelps I am so confused please help.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Erin Gallagher
(@GallagherEE) reported
@Rogers I have never felt more disrespected, unheard and taken advantage of as a customer.
-
J🥀
(@JayRay4k) reported
I wish the absolute worst for everyone that works with @Rogers internet. I hope every night 14 times a night you wake to having a nightmare of you falling
-
Alexei Rebrov
(@Alexeiff) reported
@Rogers outage in downtown #Toronto 9am Feb 28, 2022
-
Ravi Chaudhari
(@_RaviChaudhari) reported
@Rogers Another outage in Collingwood, Ontario. You are taking away my Job?
-
Evan Martin
(@EvenMrtin) reported
@louvegh @RogersHelps If they understood they'd just give you the damn money ffs
-
fury
(@fury22788572) reported
@Rogers Rogers line down M3J1L6
-
lv
(@louvegh) reported
@L27722 @RogersHelps That is so awful, shame on them.
-
@HarryScanlan
(@harryscanlan) reported
@RogersHelps You know they are annoying but do nothing to fix that. It's not just the wait time, it's the amount of time that it takes to make any sort of changes.
-
Danny
(@bigd07ca) reported
@RogersHelps internet came back for 3 full hours, woohoo, down again! Come on @Bell_Support I need higher speed in my area so I can make the change, 25mbs doesn’t cut it
-
Gary Fonseca
(@Soulgarage) reported
@RogersHelps @PreeTweeter The company had a ETA of 2am to have the issue resolved and it's after 7am. Is there a revised ETA?