Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C and L4B.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 01/24/2026 17:05

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Thornhill, Markham, Scarborough, North York, Vaughan, Richmond Hill, Stouffville, Maple, Woodbridge, Downsview, North Park, King, Rexdale and Concord.

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City Problem Type Report Time
CanadaToronto Wi-fi
CanadaToronto E-mail
CanadaToronto Internet
CanadaThornhill Internet
CanadaToronto TV
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • REWoman ReWoman👠 (@REWoman) reported from Toronto, Ontario

    I have never seen such ridiculous customer service as @Rogers 🤯🤯🤯

  • REWoman ReWoman👠 (@REWoman) reported from Toronto, Ontario

    @_mcderpy @Rogers Honestly I just hung up. They are the worst ever ! Multiple people. I should send them a bill for my time. Garbage service

  • Jamiesingleton Jamie singleton (@Jamiesingleton) reported from Toronto, Ontario

    @RogersHelps @ChrisHinman87 Hey I tried that they just transferred me to a specialist who has not come into the chat yet. Is there any way I can find out if there’s an outage that doesn’t involve a virtual assistant?

  • REWoman ReWoman👠 (@REWoman) reported from Toronto, Ontario

    @netflix_trader @Rogers Just a horrible experience … worst I can remember

  • datachick Karen Lopez (@datachick) reported from Toronto, Ontario

    Yet again someone has let a third party link their account to my @Rogers login. Again. This time I’m going to insist on getting info how this happened.

  • macellonesangel Angel Macellones (@macellonesangel) reported from Toronto, Ontario

    @simonjagassar @RogersHelps Same issues with me.

  • REWoman ReWoman👠 (@REWoman) reported from Toronto, Ontario

    @AddoilNoccp @Rogers I won’t be a customer for long. Today was the icing on the cake.

  • Dani_official13 Dani (@Dani_official13) reported from Toronto, Ontario

    @RogersHelps I have been on hold waiting to talk to someone for over an hour and live chat is also telling me I need to wait. GET IT TOGETHER or I WILL cancel my service

  • corpuz_regina Regina Corpuz (@corpuz_regina) reported from Toronto, Ontario

    @RogersHelps North York - I have no internet+TV service for 20 hours now, will you help?

  • corpuz_regina Regina Corpuz (@corpuz_regina) reported from Toronto, Ontario

    c’mon @Rogers it’s been 3 long days … I still have NO internet/TV service Finch Keele

  • susiebrown_tdsb Susie Brown (@susiebrown_tdsb) reported from Toronto, Ontario

    @Rogers we have been trying to cancel our smart home monitoring for 3 years! Always put on hold endlessly. This is criminal. Please advise

  • Jamiesingleton Jamie singleton (@Jamiesingleton) reported from Toronto, Ontario

    Hey @RogersHelps, is there an issue with the phone support? I’ve been on hold for an hour and 20 minutes so far - no option for a callback, anything like that…

  • datachick Karen Lopez (@datachick) reported from Toronto, Ontario

    @Supermathie @wd5acr @Rogers I thought about it. I was able to unlink the account, but that account still is allowed to use my email address. And they are the email address provider and still don’t see this as anything they can fix for me.

  • AntoninoLoMona1 Alomo (@AntoninoLoMona1) reported from Vaughan, Ontario

    @RogersHelps got it back up for 2 mins but down again 😤 when will this BS stop!

  • SalaPoly Poly Andrada⭐️⭐️⭐️ (@SalaPoly) reported from Toronto, Ontario

    @RogersHelps my internet is so slow that the speed test asked me 3 times to retry. I tried to contact customer service and nothing. How can I get assistance?

  • mishd27 Mish (@mishd27) reported from Toronto, Ontario

    @RogersHelps outage in south Etobicoke. Any ETA on when it will be restored???

  • _jemmstonee Jemmstonee (@_jemmstonee) reported from Toronto, Ontario

    My @rogers home internet been down since yesterday. Like how??? Then you ppl will have the gall to call and try to offer me “ promotions” to get more of my business

  • nikgore Nikki Gore 🇨🇦 (@nikgore) reported from Toronto, Ontario

    @RogersHelps was told this morning M4L was experiencing service interruptions and still no service or updates. What’s going on?????

  • AlphaRomeo92 Universnanth (@AlphaRomeo92) reported from Vaughan, Ontario

    My phone is finally up and running… took 3 days! 🙏🏾 for nothing @Rogers! Still finding a cheaper plan so holla at your boy major/minor service providers. You can convince me to join with a free iPhone 14 pro Max when it comes out.

  • datachick Karen Lopez (@datachick) reported from Toronto, Ontario

    @wd5acr @Rogers The other person used a different name than mine when she set up the account. So it’s just the email address issue.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • msimperfectoo Renuka Malhotra (@msimperfectoo) reported

    @RogersHelps I think i have clearly stated my compliant & situation. If you can't do anything kindly file a complaint against your management. And let me hear back from your compliance team on what your customer service stands for.

  • johnpics12 little john (@johnpics12) reported

    So my internet has not being working good for September and October looks like the same thing again is any one else in brampton having the same problem @Rogers I am waiting on bell to get back switch over soon @Bell

  • brianfaulkner Brian Faulkner (@brianfaulkner) reported

    @Rogers I’ve seen more of this spinning wheel than I have of any feats of athletic ability tonight. Usually slows to a crawl in the last minutes of any given game. Bandwidth/throughout issue? At your end… not mine.

  • MarikoLynne LynneMariko (@MarikoLynne) reported

    @RogersHelps Hi, when trying to access Rogers on Demand, it tries to load but then the screen goes blank. I’ve tried rebooting the box, but this doesn’t correct the problem.

  • RusselProuse34 Russel Prouse (@RusselProuse34) reported

    @RogersHelps Sportsnet Now has been absolutely horrible tonight. Constantly freezing and buffering, dropping to terrible quality, and audio falling out of sync with video. I’m on a gigabit fibre connection so it’s not on my end. Running the new version of the app on tvOS 15.

  • James_Carleton James Carleton (@James_Carleton) reported

    @Rogers please fix the internet connectivity in postal code M4Y and please delete the robot Anna. She’s useless.

  • nyuchus Nyuchu☆にゅちゅ (@nyuchus) reported

    only joined @Rogers a few days ago and already experienced the worst customer service of my life :))))))) hours of being on the phone each day where I'm told the next person I'm transferred to will help me. But. No one. HELPS. Their retention department is useless :))))))

  • HernandezSteele Hernandez steele (@HernandezSteele) reported

    @Rogers @NHL I'm not allowed in *******

  • brittanie_lewis Brittanie 🎃 (@brittanie_lewis) reported

    @_rallycap @RogersHelps Having been in customer service.... This pisses me off. No one should ever have to be on the phone that long with that much of a mess.

  • dankanter Dan Kanter (@dankanter) reported

    Have I mentioned lately how much @RogersHelps SUCKS!