Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4S, L4E and L4B.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 11/05/2025 22:15

November 05: Problems at Rogers

Rogers is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Richmond Hill, North York, Woodbridge, Scarborough, Markham, Vaughan, Maple, Concord, King City, Thornhill, North Park, York, Stouffville and Kleinburg Station.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaRichmond Hill TV
CanadaNorth York Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • rica_0020 rica (@rica_0020) reported from Toronto, Ontario

    internet down again @RogersHelps???

  • aj_tk427 Aj Jackson (@aj_tk427) reported from Aurora, Ontario

    @RogersHelps experincing internet connection issues in Aurora, are there known interruptions?

  • MarsBolton Marianne Bolton (@MarsBolton) reported from Toronto, Ontario

    @RogersHelps what the hell is going on with service in the M6M area? This is crazy

  • createdbyrcw Randall C Willis (@createdbyrcw) reported from Toronto, Ontario

    Hey @RogersHelps. Is there an internet outage in Toronto's the Beaches neighborhood ( M4E)? Rebooted WiFi router has accomplished nothing

  • melafirman Mel Firman (@melafirman) reported from Toronto, Ontario

    @RogersHelps Our WiFi has cut out twice in the last 30 minutes— is there a service disruption downtown Toronto?

  • MarsBolton Marianne Bolton (@MarsBolton) reported from Toronto, Ontario

    @RogersHelps what the hell? My internet has been down for 40 mins now and even after a modem reboot nothing! Since going to ignite my service has gotten worse!

  • life_of_Y Yvonne Tsui (@life_of_Y) reported from Toronto, Ontario

    Why I will never be a @Rogers customer. Called to cancel my deceased aunts account and they are still expecting us to pay a balance for a service that has not been used.

  • iamchesterdiaz Chester M. Diaz 🇨🇦 (@iamchesterdiaz) reported from Toronto, Ontario

    @RogersHelps Hey Rogers. WTF is your connection! This is BS!

  • TravisGardiner Travis Gardiner (@TravisGardiner) reported from Toronto, Ontario

    @RogersHelps cable and internet has been out 1 hr. South Etobicoke is there an outage?

  • jasonwagar Jason Wagar (@jasonwagar) reported from Toronto, Ontario

    .@RogersHelps tech support: “Our home Internet connections aren’t good enough to support Zoom and working from home, so you need to switch to a Rogers business internet account.”

  • jasonwagar Jason Wagar (@jasonwagar) reported from Toronto, Ontario

    @JeremyJohnstonK @Rogers Man alive. Rogers just told me their residential service wasn’t “strong enough” to support Zoom, so I should pay more for a business line. Then told me their service was not compatible with @Google Wifi mesh networks.

  • datachick Karen López 💉💉❤️ (@datachick) reported from Toronto, Ontario

    @navinladda @Rogers I figure. But dealing with changes has been a nightmare since I switched to Ignite TV. Self service is horrible, but real life service is worse not due to the people, but the process

  • jennsteele21 Jenn Steele (@jennsteele21) reported from Toronto, Ontario

    @RogersHelps can you let me know if there’s a current service outage in east Toronto? Router been blinking orange for half hour, and have reset twice

  • TextilesGuy Textiles Guy (@TextilesGuy) reported from Toronto, Ontario

    @RogersHelps is the a problem with internet in the North York Area.

  • mobilemobilizer David Phipps (he/him/his) (@mobilemobilizer) reported from Toronto, Ontario

    @Rogers your virtual assistant Anna said at 238 pm there was “an ongoing outage in your area” (Church/Carlton downtown Toronto). 3 hours later it’s still down. Any timeline on the fix?

  • Jeaniehm Jeanie Miller 🇨🇦 (@Jeaniehm) reported from Toronto, Ontario

    @Rogers you really are an ******* company. My TV died & I'm waiting for the repairs to done;meantime I've been watching tv on my laptop. But today you killed yr (included) Anytime TV app, so we'll all purchase your Ignite app. Not gonna happen; you can shove your add on app.

  • mobilemobilizer David Phipps (he/him/his) (@mobilemobilizer) reported from Toronto, Ontario

    @Rogers cable internet just went out. Tried resetting the modem. Twice. No luck. Any outage in downtown Toronto (Church/Carlton)

  • Bon_maie Bonnie M. (@Bon_maie) reported from Toronto, Ontario

    @RogersHelps vic park n finch. Our rogers service has been down for a few hours. Any word on when it will be restored? M1W1b7

  • jasonwagar Jason Wagar (@jasonwagar) reported from Toronto, Ontario

    @JeremyJohnstonK @Rogers @Google Yeah. I was with Teksavvy for a long time and very happy with them, until there were area issues (with the Rogers infrastructure). Rogers saw that I was a Teksavvy customer so put the tech call for my house at the bottom of the list, and postponed it many times.

  • MaryAnnToronto Mary Ann Torres (@MaryAnnToronto) reported from Toronto, Ontario

    Hi @Rogers @RogersHelps - is there a problem with service in Lake Shore Blvd West? Around Mimico? No wifi or cable. Thanks

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • CatharineB9 Catharine B (@CatharineB9) reported

    @RogersHelps my internet is down AGAIN this morning after being out AGAIN last night. What the heck Rogers- what is going on?

  • agent_bubble07 Rita (@agent_bubble07) reported

    @Rogers The weekly internet outage is unacceptable

  • yearof0X chestinho (@yearof0X) reported

    @ed_maste @Rogers thanks for sharing Ed, we got knocked out last night (wi-fi) and still don’t have any service (including TV cable) wtf 🤬

  • KyraTheCook Kyra M (@KyraTheCook) reported

    Hey @Rogers is $7 really all your customers are worth?? No 911 calls, no internet, putting many families in stress hoping nothing bad happens because of this. People home alone with no connection to any help. $7 😑

  • DrElmerLee Nexus 7 Replicant (@DrElmerLee) reported

    @RogersHelps Hi Rogers. I can't log into my Unison account. Is it down?

  • skelly1178 🇨🇦🍁 Sexy Steve 🍁 🇨🇦 (@skelly1178) reported

    Why does @Rogers suck so bad? You can't even broadcast a @BlueJays game without freezing? Upgrade your system and/or hire ppl who know what they're doing! #rogersoutrage #RogersOutage #RogersSucks

  • Mars3077 Abu Babu (@Mars3077) reported

    @RogersHelps internet down

  • guptas1108 s gupta (@guptas1108) reported

    @RogersHelps I have been facings lots of issues with the Rogers. I have just activated one number in July to postpaid. When I change it was not mentioned I have to pay for the service fees but in this month they have charged 24cad for this. Please help

  • banym Dominik Zajac (@banym) reported

    @ed_maste @Rogers I have IPv6 using Deutsche Telekom here in Germany. It is very stable but still based on DSL not Fibre. FTTH is still not available where I live at them moment, even this is a City. OPNsense and IPv6 works good for me. Full dual stack but no fix IPs or Prefixes, yet.

  • Cherub25 Michelle Dalli (@Cherub25) reported

    Yet again @Rogers has managed to anger and disappoint me. Waited for a technician who didn’t bother to show up. Rogers say they have no way of contacting the technician. What?? If you’re going to hire a third party, at least have some accountability for them. Horrible service