Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C and L4S.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 01/14/2026 13:45

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Vaughan, Thornhill, Markham, Richmond Hill, Scarborough, North York, Stouffville, Maple, Woodbridge, Downsview, North Park, King, Rexdale and Concord.

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City Problem Type Report Time
CanadaRichmond Hill TV
CanadaToronto Total Blackout
CanadaVaughan Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • MesmorizedTTV 🅼🅴🆉 (@MesmorizedTTV) reported from Toronto, Ontario

    Ive been having some crazy latency issues the past week @Rogers assures me everything is good. But every game I have is unplayable due to unreasonably high ping. Most videos I watch buffer for minutes at a time, why am I paying for your best internet package. SMFH

  • sheldonbk Sheldon Kerzner (@sheldonbk) reported from Toronto, Ontario

    @RogersHelps I hope so. I was a very happy loyal customer until I tried to upgrade my TV/Internet/Home Phone and smartphone in the last month. Perhaps tell chat reps & first line responders to stop pretending they're retentions and offer the best deals.

  • sugarbabez Julie (@sugarbabez) reported from Toronto, Ontario

    @RogersHelps so I receive a text stating that SHM has fixed my problem with my app, but yeah it still doesn’t work, they leave a live chat link for support and of course no one is working. Been dealing with this December and it’s quite frustrating!!

  • DomVitale63 Domenico Vitale (@DomVitale63) reported from Markham, Ontario

    I agree that #internet speed and service is bad in my residential area in York Region. @RogersHelps @FidoSolutions @Fidomobile are NOT cooperative when having to solve #internet issues.

  • Lisa_Travel_Now Lisa Booth, Travel Beyond the Ordinary (@Lisa_Travel_Now) reported from Toronto, Ontario

    @Rogers, sent a collection ltr via Canada Post for my parents overdue home phone. I NEVER rec'd an invoice! Apparently invoices were changed to online from paper & sent to an unmonitored Rogers email without the POAs concurrence!!!

  • sheldonbk Sheldon Kerzner (@sheldonbk) reported from Toronto, Ontario

    @RogersHelps I exchanged email messages with someone about another bad experience recently.

  • ConsumerSOS Seán O’Shea (@ConsumerSOS) reported from Toronto, Ontario

    @tweetsforteetz @dmac_79 @RogersHelps And almost every rep has discretion. Almost. Meaning if a consumer is a jerk—game over. Be respectful: chances of great service improve. My experience.

  • ConsumerSOS Seán O’Shea (@ConsumerSOS) reported from Toronto, Ontario

    @tweetsforteetz @dmac_79 @RogersHelps Sorry, but the account is in my wife’s different sir name. And I don’t typically pull up my job in my customer service intersections. I’ve done enough bad Rogers stories in my career. I also believe in crediting good/great service where I find it.

  • 1lilQtpie Laura (@1lilQtpie) reported from Toronto, Ontario

    @RogersHelps I am having issues with one of my Rogers boxes. It is the older box. I trying unplugging it for a few minutes but still experiencing freezing in my programs.

  • Renaldo27819502 Renaldo (@Renaldo27819502) reported from Toronto, Ontario

    @Rogers Dazn is okay for me, who paid those stupid rates is beyond me. YouTube, Disney plus, Netflix does everything cable use to do for me. It's control cable without commercials.

  • coulls (ノ°Д°)ノ︵ sןןnoɔ (@coulls) reported from Toronto, Ontario

    Still no reply from @RogersHelps after 21 hours. Can’t even suggest that ppl start changing their Rogers password as that may not help here. #cybersecurity

  • ANaughtan Amanda Mac Naughtan (@ANaughtan) reported from Toronto, Ontario

    @RogersHelps ignite is sketchy again...guildwood area of toronto. Your map says no issues. Ongoing here, always lines strung thru trees instead of underground where they belong! Get your act together guys, we all pay way too freaking much for this crap to happen on a daily basis.

  • ConsumerSOS Seán O’Shea (@ConsumerSOS) reported from Toronto, Ontario

    Because there’s lots of good service @RogersHelps too: I got through to Rogers tech help on phone in 2 minutes. Agents were great. I needed (to pay for) a new PVR. The two reps at the King Street East store were smart, thorough, fast and friendly. One’s also a viewer. Thanks!

  • i6Hitman Roger Roecken (@i6Hitman) reported from Toronto, Ontario

    I hate going over my @Rogers data cap, the unlimited speed is just too slow. It should be a minimum of 1mbps not 512kbps... #brutalloadingspeeds

  • gmansilla GM (@gmansilla) reported from Toronto, Ontario

    @RogersHelps internet down. Again. :(

  • MarkOrlan Mark Orlan (@MarkOrlan) reported from Toronto, Ontario

    @RogersHelps I think the HBR article explains it well. Clearly, being proactive with your loyal customers about promos or opportunities to reduce plan fees is not in your best interests. It will eat into your profits. So, after all these years, Rogers continues to deliver customer frustration

  • ConsumerSOS Seán O’Shea (@ConsumerSOS) reported from Toronto, Ontario

    @dmac_79 @RogersHelps I have generally good fortune with customer service reps everywhere. Polite persistence is sometimes the reason. Or just luck.

  • ANaughtan Amanda Mac Naughtan (@ANaughtan) reported from Toronto, Ontario

    @RogersHelps services down in guildwood area of toronto. Please confirm.

  • sheldonbk Sheldon Kerzner (@sheldonbk) reported from Toronto, Ontario

    @Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).

  • sheldonbk Sheldon Kerzner (@sheldonbk) reported from Toronto, Ontario

    @RogersHelps I replied to a message from the prior issue and haven't heard from that person yet but I only sent the email Friday.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • emilydh12 Emily ❄ (@emilydh12) reported

    Why is there a Rogers issue literally every day? I haven't had data service all week (due to "issues in my area" with no additional information or support). Better not be charged for this. @RogersHelps

  • ckmmphoto ckmmphoto (@ckmmphoto) reported

    @RogersHelps Seems to have settled down. Maybe work in the area?

  • sagnikmukh s@gnik (@sagnikmukh) reported

    @JudyDezell @Rogers Same problem, everyday

  • fookz73 thebottomline (@fookz73) reported

    @RogersHelps @elusiveodyssey Move to BELL people - Rogers continues to show why they are slowly falling apart. Can never keep wifi going - always an issue!

  • winnimartha Martha Holmen (@winnimartha) reported from Toronto, Ontario

    @RogersHelps Can you tell me if there’s a service disruption in Scarborough? Trying to figure out if it’s on my end or yours.

  • sagnikmukh s@gnik (@sagnikmukh) reported

    @RogersHelps Day before yesterday internet was down half of the day, are you guys dont value your customers ? Its office time, and each day same issue @RogersHelps

  • cadburybunny 🥕Commander🗿BunBun🥕🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦🥕 (@cadburybunny) reported

    @12Kitkat16 @RogersHelps I switched from Rogers to @TELUS over a decade ago and only had had problems with my phone once, which they were able to send off as it was under warranty and not their fault. Been a satisfied customer ever since.

  • RaresDumitru4 Rares Dumitru (@RaresDumitru4) reported

    Internet is down again. @Rogers plain and simple sucks!

  • DarrenDating Dating Coach Darren G (@DarrenDating) reported

    @SamsungMobile @Rogers @Android your last software update 09-24-22 has major bugs, it's disrupted the software functionality, my apps and worst of all, my SIM card isn't recognized by my phone. Please fix this immediately.

  • Bella_Jaipaul Bells 🔔 (@Bella_Jaipaul) reported

    I rather deal with a @Rogers service interruption than deal with @Bell 🙃