Rogers Outage Report in Richmond Hill, York, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4B, L4S and L4E.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 18: Problems at Rogers
Rogers is having issues since 11:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Markham, Richmond Hill, Vaughan, Scarborough, North York, Thornhill, Maple, York, Woodbridge, North Park, Stouffville, Concord, King City and Kleinburg Station.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Markham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Matty 🍁
(@mattytoophatty) reported
from
Toronto, Ontario
@RogersHelps Service was back this morning. Thanks
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Lord Daniel R. Wright
(@DanielRWright) reported
from
Toronto, Ontario
@Rogers I haven't received my bills for April yet. I know you switched to no longer doing paper bills but my accounts are set up for paper billing so no email was sent to me. I wish to continue with paper. Please help.
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Divyam Kaushik
(@divyamkaushi) reported
from
Toronto, Ontario
@RogersHelps Yes still need help
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Terri Boake TL40x4🇨🇦
(@tboake2000) reported
from
Toronto, Ontario
@RogersHelps Never got a follow up email confirmation for my appointment. Stuck sitting waiting wondering if it will happen or I have to start all over again. 😡
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Ash
(@AshChaChaHeels) reported
from
Toronto, Ontario
Just got a scam call in Toronto from an automated service claiming to be @RogersHelps and repeating something in Chinese! @RogersHelps needs to do something about this!
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Calvin Ing
(@cal920c) reported
from
Richmond Hill, Ontario
@CaddacGaming @Rogers I’ve been having problems with @Bell_Business lately as well 😒 BRING ME FIBER ALREADY!!!
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Algis Akstinas
(@AlsoKnownAs_AA) reported
from
Toronto, Ontario
@gregobr @tower_Guy @Bryson_M @shruti_shekar @Bell @RogersHelps @NavdeepSBains Problem is that if you don't get a new 5G phone, you would still be paying for someone else who does. Maybe less so with the current financing model, but that is one of the problems with having meaningful competition only at the top end of the market.
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Diane Fisico
(@DianeFisico) reported
from
Toronto, Ontario
@RogersHelps I’ve had slow internet in Toronto the past couple days... I see many similar complaints here on Twitter. Please advise if there is a known issue and what may being done. Thanks.
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MHall
(@MsMAHall) reported
from
Markham, Ontario
@RogersHelps I keep losing wifi and my tv keeps shutting off. Please fix.
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Kevin Crofts
(@crofts_kevin) reported
from
Toronto, Ontario
@RogersHelps I just can’t have any of my services fail at any time. I pay for them , they need to work with no explanation specifically during these times that we have to endure right now. @RogersHelps doesn’t help with the patronizing questions. Fix your end and I’ll pay on my end
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James Deeley
(@JamDelay) reported
from
Toronto, Ontario
@RogersHelps I tried rebooting and I’d just lost service after about 30 minutes again
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Terri Boake TL40x4🇨🇦
(@tboake2000) reported
from
Toronto, Ontario
So my @Rogers Ignite is down. Used my @Bell service to contact you. Got a COVID questionnaire even though your tech people won’t come inside anyway. Internet is essential in these times. I work from home and have to pay double as neither is reliable.
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Brandon G. Donnelly
(@donnelly_b) reported
from
Toronto, Ontario
@RogersHelps I just received outage email. It’s a thing in my area.
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Matty 🍁
(@mattytoophatty) reported
from
Toronto, Ontario
@RogersHelps Internet is down yet again. Too many times over the last few weeks. :/ I know you always try to help on here, but really, we just want some consistent service, and not to have to keep asking for help. :(
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DV
(@25th_Hour) reported
from
Toronto, Ontario
@RogersHelps My internet seems to be down, and has been for the last 30 minutes and I have some very important work tasks that need to be completed online today.
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T for Tamara
(@irishchicky28) reported
from
Toronto, Ontario
@Rogers disconnected my cable, internet & phone at midnight. I called & they said its cus I'm going to another provider!!! I had complained about my internet being so bad and said I needed it fixed or I'm leaving. They cut me off before I had a chance too. Pathetic. @RogersHelps
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EM Dougherty 🇨🇦 🍁
(@emdeeinTO) reported
from
Toronto, Ontario
@RogersHelps DMd you with an Ignite problem. Please check. TIA
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Dante Obscurial Haversham
(@Blooberboy) reported
from
Toronto, Ontario
Having an internet connection with @Rogers is pretty much like gambling. You will lose all your money and If you’re lucky you might win a week of uninterrupted service but the chances of that are pretty low.
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James Dalgarno
(@JamesDalgarno_) reported
from
Toronto, Ontario
@Areathrasher @RogersHelps Just saw the email about service disruption in my area.
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Lanrick Bennett Jr.
(@myonlinelifenow) reported
from
Toronto, Ontario
👇🏾#InThisTogether @RogersHelps @bell @TELUS Lets follow in @johnkrasinski and @ATT’s footsteps to support #HeathCareHeroes Adding @VancityReynolds because, well why not #COVID2019
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Jeff Turner
(@JeffTur59817012) reported
Always amazed how companies won't match competing service offers if you are an existing customer. @RogersBiz I spend $5k/yr and you are throwing it away because "that offer is not for existing cust's" - dinosaurs
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Logan
(@tak23oda) reported
@RogersHelps Noooo. I am very upset. Rogers Data is down again.
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Spencer Vermeulen
(@SpencerMV_) reported
. @RogersHelps 5g not working for the past 30 min in Morinville,AB. When you guys buy Shaw is my service going to be more reliable? Or just more expensive for these outages?
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Mohit Sheoran
(@MohitSheoran_in) reported
@RogersHelps Do you have widespread outage for home internet in Kitchener-Waterloo region? Internet is not working since morning 10.
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anishei
(@anishei) reported
@RogersHelps You treat your loyal customers like garbage!I had to call you out twitter to get a response. After spending 3 hours on the phone with support today I was promised that my issue, created by you, will get fixed within 48hours. If that doesn’t happen you will hear from me again!
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Kenridge Gomes
(@KenridgeGomes) reported
@RogersHelps Yes there has been an issue since November 9th, the various tickets logged with Rogers since then. Most recent 6 calls with customer service today with the outage / on and off internet / being down since 10am. How does one work from home?
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ibolix
(@ibolix1) reported
@RogersHelps I have sent a message to you. However I don't think you will provide me a solution because you didn't before. This is the last of my patience. I'm not living for making Roger's richer... @Rogers @Tikidikboy
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ppcRealEstate
(@ppcrealestate) reported
@Rogers is the worst company. I called 2x today and wait times were 3hors plus. 1st time the line dropped after 1 hour and a half and the second time the agent transferred me whe she said give me one moment! I've never been so angry!!!
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vaxxed & masked 🏳️🌈🇨🇦
(@FestiGal77) reported
It would be great if my @rogers modem worked & provided the service I pay for. Even better if I didn’t have to call multiple times and be given different answers each time.
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Linda2.5
(@Maddison90210) reported
@RogersHelps I wanted to upgrade my services today to Ignite - there is a three (3) hour wait for an agent. In sales dept. Is there a problem?