Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E and L4S.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 01/02/2026 05:00

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Woodbridge, North York, Markham, Maple, Stouffville, Vaughan, Scarborough, Thornhill, Richmond Hill, Downsview, North Park, King, Rexdale and Concord.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • Larrsy Larry Brown (@Larrsy) reported from Toronto, Ontario

    @fordnation Talk about price gouging. With the theatres shut down @Rogers is charging $20 to rent (not buy) new movie releases such as The Hunt for 48 hours. That's about two times what you would pay in the theatres #rogers

  • MarkOrlan Mark Orlan (@MarkOrlan) reported from Toronto, Ontario

    @S_dF @Rogers @RogersHelps Thanks Steve. True that. We pay enough in Canada as is. Story is a fibre cable was cut. Two entire area codes have been down since 2pm yesterday. No ETA on when the repair will be done. Hey, accidents happen. The timing sucks though.

  • ChickyMara Mara Rubinoff (@ChickyMara) reported from Toronto, Ontario

    @RogersHelps Thx I got through to chat help. When I cancelled my internet for my move the agent didn’t transfer my email to the new account

  • mayoislite LITE yagami (@mayoislite) reported from Toronto, Ontario

    @RogersHelps FIX YOUR SHIT WE RELY ON YOU TO GO TO SCHOOL NOW U CANT KEEP SHITTING THE BED ANYMORE

  • RiTweetR Ri (@RiTweetR) reported from Toronto, Ontario

    And the frustration with @Rogers continues. Called to change the user name on one number on my account. Found that they did it with a typo. Called back to fix it and found then that they replaced my name overall on the account instead. I wonder how many more calls it will take.

  • craigfillmore Craig Fillmore (@craigfillmore) reported from Richmond Hill, Ontario

    @RogersHelps internet seems to be down in Richmond Hill

  • JoyousJulie Julie Keown (@JoyousJulie) reported from Toronto, Ontario

    @RogersHelps several people have lost internet at montcrest apartments 10 Hogarth Ave Toronto. Help please

  • JoeCairns406 Joe Cairns (@JoeCairns406) reported from Toronto, Ontario

    @RogersHelps service down again

  • ChickyMara Mara Rubinoff (@ChickyMara) reported from Toronto, Ontario

    @RogersHelps please HELP! I seem to be locked out of my email and @YahooCare is sending recovery codes to .. you guessed it, my Rogers email. Which I cannot get into.

  • KCanne6 Kimberley Cox (@KCanne6) reported from Toronto, Ontario

    @RogersHelps internet has been down all afternoon - received an email it was up and running but it isn’t!

  • SavingQueenie Saver (@SavingQueenie) reported from Toronto, Ontario

    @Rogers @AboutRogers just credited me $1 for an outage that lasted almost 3 hours. I work from home and lost my entire shift because it happen early in the shift so I did not get paid. My work days have already been reduced. I rely on my internet for work so I will be switching

  • shurmanator ℙ𝕖𝕥𝕖𝕣 𝕊𝕙𝕦𝕣𝕞𝕒𝕟 (@shurmanator) reported from Toronto, Ontario

    @georganneb @char_lawyer @Bell @Rogers @TELUS Georganne, nobody dislikes those guys more than me but the systems were not designed for this. Same for internet. It’s like a water pipe to service an apartment complex is a foot in diameter but not if everybody is always home and taking showers simultaneously. Get used to it.

  • SheetalJaitly Sheetal Jaitly (@SheetalJaitly) reported from Toronto, Ontario

    @actyper @RogersHelps Not working, reset phone and network 😢

  • 10Stever Steve Randall (@10Stever) reported from Markham, Ontario

    @lindsayisabel @Rogers @RogersHelps Not yet but it’s been slow. All the students hogging bandwidth learning this week

  • jodyberkes JodyBerkes (@jodyberkes) reported from Toronto, Ontario

    @RogersHelps @metromorning internet has been down since 2pm yesterday. Technology is an #essentialservices why can’t you tell me when internet will be back up.

  • FitzDrum Michael Fitzgibbon (@FitzDrum) reported from Toronto, Ontario

    My @Bell wifi is down, and my @Rogers LTE is barely getting a signal. This is the telecom gov’t-mandated oligopoly in Canada: excessively expensive and terrible quality.

  • dgreensp Darren Greenspoon (@dgreensp) reported from Patterson, Ontario

    @RogersHelps we currently have no internet L6A postal code! Please help. I know it is busy but 2 ppl working from home and 2 kids in school. Thank you!!!

  • jimprall Jim “stay home dammit” Prall (@jimprall) reported from Toronto, Ontario

    @RogersHelps weird intermittent outage in M4K: first TV all black; then internet went out, TV okay. Rebooting AC modem fixed data briefly, then off again. TV on, 3rd party VOIP on, but data off now.

  • EldoradoBound Eldorado Bound (@EldoradoBound) reported from Toronto, Ontario

    @Rogers quality is very poor.

  • jodyberkes JodyBerkes (@jodyberkes) reported from Toronto, Ontario

    @RogersHelps can you confirm whether or not service has been restored to me. I will DM.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • ajquann2003 AJ Quann (@ajquann2003) reported

    Wish I never went with @Rogers @RogersHelps. I’m a student on student aid, and turns out Rogers bills in advance and I wasn’t notified. Now I have a bill of $312, which is a LOT of money for a student. Should have went with @Bell.

  • MartiniT37 Martine Teresinski (@MartiniT37) reported

    Geez @Rogers how long does it take to get a refund cheque? Cancelled my service a week after your deplorable response to the outage in July and STILL haven’t received anything.

  • peggy_blair Peggy Blair (@peggy_blair) reported

    @AMGraphix No idea when my contract would have expired; I did all renewals through Rogers Helps. Anyway I'm talking to them now via @RogersHelps to sort it out. Still begs the question: what service provider are people using?

  • Northern_Mystic †That_Fly_Tyguy† 🇨🇦 (@Northern_Mystic) reported

    @Rogers why ******** do I bother with you morons. I pay for 16GB high speed unlimited data, haven't gone over so no throttling and I haven't been able to even load a Jpeg for 2 months now. **** yourselves, monopolizing bastards.

  • aynslie777 aynslie (@aynslie777) reported

    @RogersHelps You’re there to help? @RogersHelps? Customer service rep hanging up on a call is not helping customers.

  • ManimalBlackwel MmmmmBlackwell (@ManimalBlackwel) reported

    @RogersHelps @GlennBoB69 Hey, what about me and my concerns? You didn't answer me. I'm a paying customer too.

  • octo23 Octo23 (@octo23) reported

    @Bell I reluctantly welcomed Bell's services back into my home the other day. It was less than 4 hours before I decided to cancel and move to @Rogers when they bring FTTH. It's been 20 years since IPv6 was introduced, will it be another 20 before Bell supports it?

  • mattsyuk mattsyuk (@mattsyuk) reported

    The free preview of NHL Centre Ice has the Red Wings feed, and not my $200 paid subscription service #SNNOW, noted for next year's decision @Sportsnet @Rogers

  • Babydove_23 ⭐️ 🌷Baby 🌷⭐️ (@Babydove_23) reported

    @RogersHelps Now making my bill over the $200 and that’s the best! Internet doesn’t work sometimes for hours, wireless home phone picks up other’s conversations or gives faxing noise when making a call but that’s apparently not your problems. Wonder if @Bell has better service?

  • Babydove_23 ⭐️ 🌷Baby 🌷⭐️ (@Babydove_23) reported

    @RogersHelps I’ve been a Rogers customer for over 20 years. I have cell, home phone & Internet. Every month I pay my bills on time almost $200, troubleshoot on my own rarely call in unless it’s necessary. I got an email that said To upgrade my modem. Called in & told best is to pay extra $10