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Rogers outages and service status in Richmond Hill, Ontario

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Full Outage Map
  • Rogers generated 5 outage signals in the last 24 hours around Richmond Hill, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jun 7, 10:14 PM EDT.
  • 64% Internet (64%)
  • 14% Wi-fi (14%)
  • 9% TV (9%)
  • 6% Total Blackout (6%)
  • 4% Phone (4%)
  • 2% E-mail (2%)

The latest reports from users having issues in Richmond Hill come from postal codes L4C and L4E .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond Hill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Markham, Richmond Hill, North York, Concord, York, and King.

CityProblem TypeReport Time
Toronto Internet 2 hours ago
Toronto Internet 5 hours ago
Scarborough Internet 9 hours ago
Toronto Internet 16 hours ago
Toronto Internet 18 hours ago
Toronto Wi-fi 1 day ago

Nearby cities with recent reports

Toronto

67 recent signals

2 hours ago
Markham

5 recent signals

2 days ago
Scarborough

3 recent signals

9 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • harryleor
    Harry Leor (@harryleor) reported from Vaughan, Ontario

    @MattiHaapoja @RogersBiz Rogers's internet is slow

  • pkchandora
    CHANDORA_pk (@pkchandora) reported from Toronto, Ontario

    @Rogers what's the mormal ETA to fix the WiFi issues. I have been following up since morning but the issue still stands unresolved. It's impacting my work deliverables very badly as I am working from home.

  • calltoddsmith
    Todd L Smith, CET (@calltoddsmith) reported from Toronto, Ontario

    @RogersHelps I take that back. Icon shows connected, but it's still down

  • thomasjayhayes
    Thomas Jay Hayes (@thomasjayhayes) reported from Toronto, Ontario

    My stupid Ignite TV doesn’ work even though we installed it thee days ago. What the effing Eff @RogersHelps? Your products are bad.

  • JeffersnDarrell
    Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported from Toronto, Ontario

    @RogersHelps Trying to get thru to your Rogers Move to move my services but the number is out of service. How do I reach #Rogers to set up my move or should I talk to @Bell?

  • Jamiesingleton
    Jamie singleton (@Jamiesingleton) reported from Toronto, Ontario

    @RogersHelps @ChrisHinman87 Hey I tried that they just transferred me to a specialist who has not come into the chat yet. Is there any way I can find out if there’s an outage that doesn’t involve a virtual assistant?

  • CuteBabyBella26
    Alicia (@CuteBabyBella26) reported from Toronto, Ontario

    @Rogers your company does not know how to treat your clients, my family has been with this **** company for 30 years. But will now be canceling all services.

  • _raystackz187
    Wolf of Bay Street (@_raystackz187) reported from Toronto, Ontario

    @RogersHelps worst customer service, I am never going with rogers ever again

  • LindyDeckert
    Lindy Deckert (@LindyDeckert) reported from Markham, Ontario

    @RogersHelps no streaming services tonite or last night. Help us out

  • axwong
    AlexW (@axwong) reported from Toronto, Ontario

    @RogersHelps Substandard service for a major ISP. We are switching to Bell.

  • PerryS33
    Perry Schwartz (@PerryS33) reported from Vaughan, Ontario

    @TSN_Sports @RogersHelps why does the Leafs broadcast on TSN keep freezing up on Rogers Ignite? No other channel is an issue so it’s not a wifi or box reset issue.

  • MarkOrlan
    Mark Orlan (@MarkOrlan) reported from Toronto, Ontario

    @RogersHelps @brettjjohnn Same issues we keep having with @Rogers. Internet has been down so many times over the past week, I sound like a broken record. Sadly, when you’re a monopoly your customers are taken for granted; even your most loyal ones.

  • icandykriss
    Christina Hronis (@icandykriss) reported from Toronto, Ontario

    @VallartaZaki @Rogers @RogersHelps Same here I’ve been with no internet or tv since Tuesday cause there is no signal from my ignite box like wt!

  • LoriMoran_1
    Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario

    @RogersHelps Down AGAIN! What is going on??? What are we paying for

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Toronto, Ontario

    @RogersHelps Locked out of Yahoo Mail for the second time due to your technical issues-yet you insist it hasn't been hacked. When does it end?

  • Dededacosta11
    Dededacosta (@Dededacosta11) reported from Toronto, Ontario

    @RogersHelps is there an issue with Ignite TV? I cannot watch City, CTV etc.

  • REWoman
    ReWoman👠 (@REWoman) reported from Toronto, Ontario

    I have never seen such ridiculous customer service as @Rogers 🤯🤯🤯

  • RikGarc
    Ricky Garcia🇸🇻🇨🇦 (@RikGarc) reported from Toronto, Ontario

    @Rogers Rogers having cell service problems ageing?

  • LoriMoran_1
    Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario

    @RogersHelps And it’s down again @Rogers @RogersHelps this is beyond a joke now

  • Comradnan
    Adnanas 🐻 (@Comradnan) reported from Toronto, Ontario

    Canadian telecoms is great because: @RogersHelps forces me to change digital cable for their ignite cable. Then they end up charging me for both services. Then I have to call and be on hold for 19 minutes and counting for the privilege of only being charged for 1 service.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • WeyburnSoccer
    Scott Benning (@WeyburnSoccer) reported

    Is @Rogers management unaware of how unbelievably terrible their customer service is, or is that the corporate culture that they are trying to develop. Exhaust, obfuscate, and frustrate their clients into submission. Truly awful.

  • MikeDelpieroX
    Michael DelPiero (@MikeDelpieroX) reported

    @myrnalambert @RogersHelps @Rogers If you file through the CCTS, Rogers is required to formally participate and respond to the complaint through the process. It usually also escalates it beyond frontline support, so it gets assigned and tracked instead of being bounced around. #Rogers

  • Sandra_Cole44
    🎭 Sändi Cöle 🎭 (@Sandra_Cole44) reported

    @RogersHelps this is ridiculous I was on hold for 30 minutes the tec failed to tell me to unplug the cable books a tec call ends I decide to unplug the cable anyways now the internet is back on but now I have to cancel the tec another 30 minutes on hold.

  • bluetsauvage
    🇨🇦Sharon Ledwell#ElbowsUp (@bluetsauvage) reported

    @RogersHelps @CCTS_CPRST How does one connect to this mythical Tech Support. 3 hours yesterday and 1.5 hours today. I was dropped both times by Rogers.

  • anelame
    Anne (@anelame) reported

    @RogersHelps Will open a complaint to crtc. Chat is non functional and phone line jammed.6h to try to make contact to fix a broken service I am paying for is appalling

  • grittygirl88
    Grittygirl88 (@grittygirl88) reported

    @RogersHelps anything wrong with your customer care lines? I called on a Tuesday at 7 pm and I was not able to get through to any specialist. Also no answers on the social media handles.

  • eaglebnewhistle
    EagleBoneWhistle (@eaglebnewhistle) reported

    @Rogers having trouble explaining to the off shore customer service reps that I only want to speak with rogers employees who are working within the borders of Canada. I know I'm just a drop in a bucket, but I'm about to take business elsewhere.

  • elfkarakass
    Elif (@elfkarakass) reported

    @barrosxo @RogersHelps @Myles_Nerd1 might help

  • Sandra_Cole44
    🎭 Sändi Cöle 🎭 (@Sandra_Cole44) reported

    @RogersHelps I've been on hold for 20 minutes. Is there an outage or what in the St. Clair Avenue West area?

  • giovexpo
    Gio (@giovexpo) reported

    @RogersHelps @AvisekhDas9 I Am Fed Up With The Rogers Us. Your Customer Service Us Not The Best If You Cannot Supply The Service Please Refund My Money