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Rogers outages and service status in Richmond Hill, Ontario

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Full Outage Map
  • Rogers generated 7 outage signals in the last 24 hours around Richmond Hill, including 7 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 17, 6:41 PM EDT.
  • 63% Internet (63%)
  • 17% Wi-fi (17%)
  • 7% Total Blackout (7%)
  • 6% TV (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

The latest reports from users having issues in Richmond Hill come from postal codes L4E , L4S and L4C .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond Hill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, King, Markham, North York, Richmond Hill, York, Concord, Vaughan, Thornhill, Maple, Woodbridge, Purpleville, Downsview, and Kleinburg Station.

CityProblem TypeReport Time
Toronto Internet 4 hours ago
Toronto TV 5 hours ago
Toronto Wi-fi 8 hours ago
Scarborough Internet 8 hours ago
Scarborough Internet 11 hours ago
King TV 11 hours ago

Nearby cities with recent reports

Toronto

60 recent signals

4 hours ago
Scarborough

3 recent signals

8 hours ago
Markham

3 recent signals

1 day ago
King

1 recent signals

11 hours ago
North York

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • iameyesnow
    EYES🚀ENTERSPACE (@iameyesnow) reported from Toronto, Ontario

    @Rogers horrible internet. I keep having outages every week. I will be changing my provider asap

  • corpuz_regina
    Regina Corpuz (@corpuz_regina) reported from Toronto, Ontario

    @RogersHelps North York - I have no internet+TV service for 20 hours now, will you help?

  • datachick
    Karen Lopez (@datachick) reported from Toronto, Ontario

    @wd5acr @Rogers The other person used a different name than mine when she set up the account. So it’s just the email address issue.

  • anthonychien
    Anthony Chien (@anthonychien) reported from Markham, Ontario

    @REWoman @One_Percent1 @Rogers Left #Rogers after their big internet outage last year. I am getting much better and more reliable internet service at Bell. The only regret is I should have done it sooner.

  • CosmicBeing89
    CosmicBeing (@CosmicBeing89) reported from Toronto, Ontario

    @chatrmobile what’s going on? I am neither able to access internet nor send any messages! Sob sob 😭 @Rogers can you please adopt me? Same number but your service and 5G!

  • Mahsavhb
    مجسمه ای به نام «من» (@Mahsavhb) reported from Toronto, Ontario

    @Rogers @SamirDiaries Free call free sms to help Iranian who lives in Canada to stay connected to their family in Iran until October 17

  • carrera_77
    Jason Sordi (@carrera_77) reported from Purpleville, Ontario

    @RogersHelps hi I have an old cable box on my property that’s falling over on to my fence.I thought its Bell’s but they confirmed it’s urs. I’ve called your customer support & keep getting bounced around. can you give me the # for the department that looks after this equipment?

  • calderonc9
    Carlos Calderon (@calderonc9) reported from Toronto, Ontario

    @Rogers My internet hasn’t been working well lately. You don’t have internet right now!! Are you guys having issues?? #internetdown

  • Dededacosta11
    Dededacosta (@Dededacosta11) reported from Toronto, Ontario

    @RogersHelps is there an issue with Ignite TV? I cannot watch City, CTV etc.

  • thisisgeoffowen
    Geoff Owen (@thisisgeoffowen) reported from Richmond Hill, Ontario

    @Rogers @RogersHelps Getting really tired of my internet going up and down constantly. Apparently so is everyone else on here. When can we expect a stable connection? #rogersoutage #rogersdown

  • Jamiesingleton
    Jamie singleton (@Jamiesingleton) reported from Toronto, Ontario

    @RogersHelps @ChrisHinman87 Hey I tried that they just transferred me to a specialist who has not come into the chat yet. Is there any way I can find out if there’s an outage that doesn’t involve a virtual assistant?

  • thomasjayhayes
    Thomas Jay Hayes (@thomasjayhayes) reported from Toronto, Ontario

    My stupid Ignite TV doesn’ work even though we installed it thee days ago. What the effing Eff @RogersHelps? Your products are bad.

  • tyrelasaurus
    t. anon 👽 (@tyrelasaurus) reported from Toronto, Ontario

    I could do with 100% less grovelling emails from @Rogers and instead just offer us all REASONABLY PRICED mobile plans. Have you considered this option for customer retention/damage control?

  • REWoman
    ReWoman👠 (@REWoman) reported from Toronto, Ontario

    @JasonPrez686 @Rogers What a poor retention program. Shame on them

  • 0TimBannister0
    Timothy Roy Walks (@0TimBannister0) reported from Toronto, Ontario

    @Rogersdonthelp @RogersHelps @Rogers Rogers internet is down again. Must be rain coming.

  • MariamJKarim
    Mariam J. Karim (@MariamJKarim) reported from York, Ontario

    @Rogers waited for 1 hour to cancel my home internet and the person disconnected. Wth?

  • GwapogiTalaga
    Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario

    @johntory's press release says something along the lines of "thank you to Torontonians for trusting me as mayor"...spoiler alert, I never trusted him. I can't put my faith in a corporate lackey for a predatory company like @rogers. **** you, Tory.

  • E_R0z1E
    E_Rozie (@E_R0z1E) reported from Toronto, Ontario

    @RogersHelps Already spoke to Support, yet another outage for Toronto

  • AdamScottEnv
    Adam Scott (@AdamScottEnv) reported from Toronto, Ontario

    internet is still down after four days. @RogersHelps cable network is ‘degraded’ in my area apparently, but the company refuses to help or provide information. My ISP @TekSavvyBuzz gets no information from them at all. Unacceptable service quality. #oligopoly @CRTCeng

  • cdnwallguy
    M79 aka Manny79 (@cdnwallguy) reported from Vaughan, Ontario

    What is going on with @RogersHelps I’ve been on hold for over four hours waiting for tech to resolve my email issue. It’s bloody ridiculous.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • jassully1
    jassully (@jassully1) reported

    @RogersHelps....seriously? An hour on hold and also 100 deep on your chat support queue??

  • MikeD340706
    Mike Drake (@MikeD340706) reported

    @RogersHelps No but I've had an ongoing issue that hasnt been resolved and it's been 6 months and your company has done zero to remedy it. First yo I send me a faulty phone, then you lose it while being repaired. This has been going on since October. Absolutely ridiculous

  • HoneyboyWilson6
    Honeyboy Wilson (@HoneyboyWilson6) reported

    @RogersHelps @MannySforza Except cancel, that should be a no brainer. ”Press here to cancel and print a return shipping label.”

  • AlexandraLevi56
    Alexandra Levi (@AlexandraLevi56) reported

    @steven_plyley @Rogers You can file a complaint and tell him he can get lost

  • Shreyas87139893
    Shreyas S (@Shreyas87139893) reported

    @Rogers your technical support line is so bad. i have been trying to call you and been on hold for more than an hour every single time. Facing network issues and store was not able to help. How do i reach an agent? Its insane the wait times.

  • Merhawi200
    Merhawi Yohannes (@Merhawi200) reported

    @RogersHelps I’ve spent over 130 minutes on calls across 3 days and spoke to 6 different agents about a $460 charge I never used. No resolution, just getting transferred and hung up on. Can someone actually fix this?

  • Jane_Gillon
    Howling at the Moon 🐺 (@Jane_Gillon) reported

    @Rogers I would think the Accessibility Canada Act would supersede the Energy Efficiency Act. I will be contacting my MP. I will never purchase @Rogers for my own home for sure!

  • MikeD340706
    Mike Drake (@MikeD340706) reported

    @RogersHelps They arent going to like the attention they are bringing on themselves and it will cast them in a very bad light but that is Rogers issue now. You want to treat your customers badly there are consequences. And yes it's been half a year!! Absolutely shameful

  • mikepop31
    mikepop3 (@mikepop31) reported

    @RogersHelps They dont have my phone number and the tracking link doesnt work.

  • ChrissyGrim
    Christine Grimshaw (@ChrissyGrim) reported

    @RogersHelps I am having a horrible time getting any kind of customer service. Anytime I call I’m on hold forever or if I try and chat I’m usually start at 99 and I don’t have that kind of time.. I was supposed to get a $200 credit and it never appeared and I’m pissed