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Rogers outages and service status in Richmond Hill, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 12 outage signals in the last 24 hours around Richmond Hill, including 12 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 14, 6:05 PM EDT.
  • 61% Internet (61%)
  • 14% Wi-fi (14%)
  • 9% TV (9%)
  • 7% Total Blackout (7%)
  • 5% Phone (5%)
  • 3% E-mail (3%)

The latest reports from users having issues in Richmond Hill come from postal codes L4C .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 14: Problems at Rogers

Rogers is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Richmond Hill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Richmond Hill, Markham, York, North York, Concord, King, Vaughan, Thornhill, Maple, and Woodbridge.

CityProblem TypeReport Time
Toronto TV 1 hour ago
Toronto Internet 2 hours ago
Toronto Total Blackout 2 hours ago
Toronto Internet 2 hours ago
Toronto Wi-fi 3 hours ago
Toronto Internet 4 hours ago

Nearby cities with recent reports

Toronto

68 recent signals

1 hour ago
Scarborough

3 recent signals

1 day ago
Markham

2 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • harryleor
    Harry Leor (@harryleor) reported from Vaughan, Ontario

    @MattiHaapoja @RogersBiz Rogers's internet is slow

  • carrera_77
    Jason Sordi (@carrera_77) reported from Purpleville, Ontario

    @RogersHelps hi I have an old cable box on my property that’s falling over on to my fence.I thought its Bell’s but they confirmed it’s urs. I’ve called your customer support & keep getting bounced around. can you give me the # for the department that looks after this equipment?

  • iamdieroiramor
    rr. (@iamdieroiramor) reported from Toronto, Ontario

    @RogersHelps are you guys prepared for customers? Why is my internet not working?

  • AshChaChaHeels
    Ash (@AshChaChaHeels) reported from Toronto, Ontario

    Another @Rogers outage! Can they get their 💩together? We sure as hell pay the most their services! #rogers #toronto #outage

  • Jamiesingleton
    Jamie singleton (@Jamiesingleton) reported from Toronto, Ontario

    @RogersHelps @ChrisHinman87 Hey I tried that they just transferred me to a specialist who has not come into the chat yet. Is there any way I can find out if there’s an outage that doesn’t involve a virtual assistant?

  • Dodda_Bull
    Karthik ದೂಡ್ಡಬಳ್ಳಾಪುರ (@Dodda_Bull) reported from Toronto, Ontario

    Is @RogersHelps telephonic support working today? Waiting from 2 hours , don't know how many light-years more to wait

  • KristenRidley
    Kristen Ridley (@KristenRidley) reported from Toronto, Ontario

    No internet yet again. I would say it's unfathomable how unreliable @Rogers service is, but that's not really true since the government (@FP_Champagne) continues to allow monopolies like telecom to take advantage of canadians while making billions.

  • AphroseMusic
    APHROSE (@AphroseMusic) reported from Toronto, Ontario

    Being on hold with @rogers for an eff up on their end that they didn’t have the courtesy to tell you about, for TWO HOURS is the worst form of punishment. What the actual EFF

  • REWoman
    ReWoman👠 (@REWoman) reported from Toronto, Ontario

    @netflix_trader @Rogers Just a horrible experience … worst I can remember

  • joe_lafortune
    Joe LaFortune (@joe_lafortune) reported from Toronto, Ontario

    Hey, @RogersHelps, please fix your digital channels on Ignite. Two days now they are unwatchable, hanging up every few seconds. I’ve been patient. Now it’s time for you guys to fix it!

  • icandykriss
    Christina Hronis (@icandykriss) reported from Toronto, Ontario

    @VallartaZaki @Rogers @RogersHelps Same here I’ve been with no internet or tv since Tuesday cause there is no signal from my ignite box like wt!

  • sen127
    Modern Pundit (@sen127) reported from Toronto, Ontario

    If you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS

  • AshChaChaHeels
    Ash (@AshChaChaHeels) reported from Toronto, Ontario

    @CBCAlerts And what is @Rogers excuse today for another outage?

  • JonGauthier
    Jon Gauthier.eth (@JonGauthier) reported from Toronto, Ontario

    Hey @rogers @RogersHelps i can’t login to my email & your lost password function is broken i need access to that email

  • Jamiesingleton
    Jamie singleton (@Jamiesingleton) reported from Toronto, Ontario

    Hey @RogersHelps, is there an issue with the phone support? I’ve been on hold for an hour and 20 minutes so far - no option for a callback, anything like that…

  • PerryS33
    Perry Schwartz (@PerryS33) reported from Vaughan, Ontario

    @TSN_Sports @RogersHelps why does the Leafs broadcast on TSN keep freezing up on Rogers Ignite? No other channel is an issue so it’s not a wifi or box reset issue.

  • TravelJasonsWay
    Travel Jason’s Way (@TravelJasonsWay) reported from Vaughan, Ontario

    @Rogers why is service down again?????

  • thisisgeoffowen
    Geoff Owen (@thisisgeoffowen) reported from Richmond Hill, Ontario

    @Rogers @RogersHelps Getting really tired of my internet going up and down constantly. Apparently so is everyone else on here. When can we expect a stable connection? #rogersoutage #rogersdown

  • pkchandora
    CHANDORA_pk (@pkchandora) reported from Toronto, Ontario

    @Rogers Yes I did. They stated it will take 24-48 hours. It's way too long to resolve a small issue like this. Would really appreciate if your technical support team expedite the request.

  • _jemmstonee
    Jemmstonee (@_jemmstonee) reported from Toronto, Ontario

    My @rogers home internet been down since yesterday. Like how??? Then you ppl will have the gall to call and try to offer me “ promotions” to get more of my business

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • burlivespipe
    dmolson (@burlivespipe) reported

    @Corey898912 @Garnet_2203 @Rogers Only weak cons want us to sign a bad deal that the bloated orange bully would rip up anyways…

  • AilaniDarshan
    DARSHAN AILANI (@AilaniDarshan) reported

    @RogersHelps Even after discussing this at length, I’m having to argue with your team in DMs and they are not honouring what was mentioned in above msg and I’m being asked to pay the entire bill. Please let me know if you can help

  • Goatzel
    Josh (@Goatzel) reported

    @RogersHelps We’ve had the account for almost 5 years. We moved 2 weeks ago. And the issue started. Seems to be when they changed our address.

  • LeafsandJays97
    e-Kingcorey97 (@LeafsandJays97) reported

    @DaleDisill @MapleLeafs @Rogers That's never gonna happen and Rogers doesn't fully own the Leafs they own 75% ownership of the Leafs MLSE owns the rest

  • DaleDisill
    Dale Disill (@DaleDisill) reported

    @LeafsandJays97 @MapleLeafs @Rogers Share price is down 20% over the past 5 years. Shareholders gotta be angrier than Leafs fans. What a ******* horrible company in addition to horrible NHL owners.

  • maiti65
    yeah right (@maiti65) reported

    @RogersHelps you are cutting costs. How about clients leaving for poor service and going to bell because of your cutbacks. Losing more money for your poor service

  • pacific0__
    speck (@pacific0__) reported

    @RogersHelps The payment arrangement should take priority over the autopayment. Thats how it worked with Telus and how it should be working with every network provider. However, given that you’re all the same anyways, can’t say I’m surprised. I will be exploring my options. Horrible 1st month

  • SnoringMoose
    Bianca 🌻 (@SnoringMoose) reported

    @RogersHelps I said I need the new xfinity, as that was what i was told, not that I have to change all packages. Next round with customer care.

  • BKOttawa
    Brian Kusiewicz (@BKOttawa) reported

    @RogersHelps It was tied to canceling internet and TV services. Charging $745.80 after 20+ years as a customer feels excessive, especially when competitors cap these fees far lower. I’m asking Rogers to review this situation and provide a fair resolution for a long-time customer.

  • MrGitz
    Mr. Gitz (@MrGitz) reported

    @RogersHelps I cannot log in to “my Rogers” on the Roger’s website. Is the service down?