Rogers Outage Report in Richmond Hill, York, Ontario
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The latest reports from users having issues in Richmond Hill come from postal codes L4C and L4B.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Richmond Hill, Scarborough, Markham, North York, Maple, Stouffville, Woodbridge, Rexdale, Vaughan and Thornhill.
| City | Problem Type | Report Time |
|---|---|---|
 Richmond Hill |
TV | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@RogersHelps I hope so. I was a very happy loyal customer until I tried to upgrade my TV/Internet/Home Phone and smartphone in the last month. Perhaps tell chat reps & first line responders to stop pretending they're retentions and offer the best deals.
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Mark Orlan
(@MarkOrlan) reported
from
Toronto, Ontario
@RogersHelps I think the HBR article explains it well. Clearly, being proactive with your loyal customers about promos or opportunities to reduce plan fees is not in your best interests. It will eat into your profits. So, after all these years, Rogers continues to deliver customer frustration
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Michel Foucault
(@mikefoucault) reported
from
Toronto, Ontario
@RogersHelps @rogers stop sending your door-to-door sales people to my house at 8pm at night trying to tell me my internet keeps cutting out and to buy yours. Felt bad for the kid because I know he needs the commission, but c’mon these are some sleezy sales tactics. #rogers
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Daniel Sinclair
(@dsincla) reported
from
Toronto, Ontario
@RogersHelps hello, it appears the internet is down in our area
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Domenico Vitale
(@DomVitale63) reported
from
Markham, Ontario
I agree that #internet speed and service is bad in my residential area in York Region. @RogersHelps @FidoSolutions @Fidomobile are NOT cooperative when having to solve #internet issues.
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Roger Roecken
(@i6Hitman) reported
from
Toronto, Ontario
I hate going over my @Rogers data cap, the unlimited speed is just too slow. It should be a minimum of 1mbps not 512kbps... #brutalloadingspeeds
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Michael
(@gruz1n96) reported
from
Toronto, Ontario
Anyone else having issues watching the leafs game with @Rogers honestly this is so annoying. Rogers should just give me tickets to games to prevent me being pissed off about the service.
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@RogersHelps I replied to a message from the prior issue and haven't heard from that person yet but I only sent the email Friday.
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Seán O’Shea
(@ConsumerSOS) reported
from
Toronto, Ontario
Because there’s lots of good service @RogersHelps too: I got through to Rogers tech help on phone in 2 minutes. Agents were great. I needed (to pay for) a new PVR. The two reps at the King Street East store were smart, thorough, fast and friendly. One’s also a viewer. Thanks!
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Amanda Mac Naughtan
(@ANaughtan) reported
from
Toronto, Ontario
@RogersHelps services down in guildwood area of toronto. Please confirm.
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Seán O’Shea
(@ConsumerSOS) reported
from
Toronto, Ontario
@tweetsforteetz @dmac_79 @RogersHelps Sorry, but the account is in my wife’s different sir name. And I don’t typically pull up my job in my customer service intersections. I’ve done enough bad Rogers stories in my career. I also believe in crediting good/great service where I find it.
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Seán O’Shea
(@ConsumerSOS) reported
from
Toronto, Ontario
@dmac_79 @RogersHelps I have generally good fortune with customer service reps everywhere. Polite persistence is sometimes the reason. Or just luck.
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Julie
(@sugarbabez) reported
from
Toronto, Ontario
@RogersHelps so I receive a text stating that SHM has fixed my problem with my app, but yeah it still doesn’t work, they leave a live chat link for support and of course no one is working. Been dealing with this December and it’s quite frustrating!!
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Amanda Mac Naughtan
(@ANaughtan) reported
from
Toronto, Ontario
@RogersHelps ignite is sketchy again...guildwood area of toronto. Your map says no issues. Ongoing here, always lines strung thru trees instead of underground where they belong! Get your act together guys, we all pay way too freaking much for this crap to happen on a daily basis.
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@RogersHelps I exchanged email messages with someone about another bad experience recently.
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Laura
(@1lilQtpie) reported
from
Toronto, Ontario
@RogersHelps I am having issues with one of my Rogers boxes. It is the older box. I trying unplugging it for a few minutes but still experiencing freezing in my programs.
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Renaldo
(@Renaldo27819502) reported
from
Toronto, Ontario
@Rogers Dazn is okay for me, who paid those stupid rates is beyond me. YouTube, Disney plus, Netflix does everything cable use to do for me. It's control cable without commercials.
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).
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GM
(@gmansilla) reported
from
Toronto, Ontario
@RogersHelps internet down. Again. :(
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(ノ°Д°）ノ︵ sןןnoɔ
(@coulls) reported
from
Toronto, Ontario
Still no reply from @RogersHelps after 21 hours. Can’t even suggest that ppl start changing their Rogers password as that may not help here. #cybersecurity
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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MS Polowin
(@realmpolowin) reported
@RogersHelps How do I deal with a Rogers infrastructure problem that Rogers won’t fix?
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sheryl kingstone
(@skingstone) reported
@RogersHelps I see the link now. Too bad your chat support didn’t have this info
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chill1970
(@plsbekindtoall) reported
@RogersHelps So I heard back fairly quickly with the usual we value your service blah blah how can we help then nothing. Shocking. Must be a 5 hr backlog twitter.
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Philippe Cauchi
(@cauchiphilippe) reported
@Rogers Larry David is a genius. I will never subscribe to Crave. Why can’t we deal directly with HBO and others US providers. I don’t care about Rogers, Bell, Vidéotron.
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MS Polowin
(@realmpolowin) reported
@RogersHelps is an interesting name. I have had the same problem for 4 consecutive days. I get the same answer each time. We’re escalating this and it’s not in your house. But no escalation, just try and get them on the phone. #rogersdoesnthelp
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Ashley CM
(@ashleycm06) reported
So no update on @Rogers fraud situation. Finally remembered to call the person with my file today. Says his office hours are 2pm-midnight today. Left a voicemail with name, number and situation. Rogers has also never tried to contact me to resolve issue. Not great service.
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Tara Bennett
(@tarabennett77) reported
Here we go! Day 4 and my cable channels are still a mess. Day 4 of @Rogers saying "oh, let's see what we can do?" With zero solution! Unbelievable.
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Tara Bennett
(@tarabennett77) reported
@jonyx25 @Rogers There will definitely be compensation, but Rigers wants to wait until the problem is resolved. But, no one there can seem to tell me what the problem is.
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Cranky Cameraman
(@crankycameraman) reported
@NelsonHansen64 @Rogers @Bell the stupid dance we all repeat every few years.
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Pujan Amin
(@impuzan_amin) reported
@Rogers Please stop using the Rogers services guys. They are having a really good customer service something like I was chatting with an Rogers Agent since 1.27 PM and still (5:20 PM ) I didn’t get the solution. #worstservice #improveyourselfRogers