Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E, L4B and L4S.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 11/19/2025 09:15

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Maple, Toronto, Scarborough, Richmond Hill, Thornhill, Vaughan, North York, Markham, York, Woodbridge, North Park, Stouffville, Concord, King City and Kleinburg Station.

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City Problem Type Report Time
CanadaMaple TV
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • kazZtr_ kasun (@kazZtr_) reported from Toronto, Ontario

    @chamaraind @Rogers Should be damn fast, but Machan in here it’s very expensive, I’ve used my 20GB in the phone this month and for additional 1gb I have to pay $25 😬

  • joe_lafortune Joe LaFortune (@joe_lafortune) reported from Toronto, Ontario

    Hey, @RogersHelps, please fix your digital channels on Ignite. Two days now they are unwatchable, hanging up every few seconds. I’ve been patient. Now it’s time for you guys to fix it!

  • tickylongue T. Longue (@tickylongue) reported from Toronto, Ontario

    @cbcmarketplace you should investigate @Rogers. They’re falsely advertising 1.5 Gbps and when customers upgrade, they have no internet because of “provisioning” issues with no estimate for fix.

  • KristenRidley Kristen Ridley (@KristenRidley) reported from Toronto, Ontario

    Ugh, @RogersHelps your service is the worst. None of my services working for going on 3 hours now. So much for those emails from your CEO about doing better.

  • Dodda_Bull Karthik ದೂಡ್ಡಬಳ್ಳಾಪುರ (@Dodda_Bull) reported from Toronto, Ontario

    Is @RogersHelps telephonic support working today? Waiting from 2 hours , don't know how many light-years more to wait

  • Comradnan Adnanas 🐻 (@Comradnan) reported from Toronto, Ontario

    Canadian telecoms is great because: @RogersHelps forces me to change digital cable for their ignite cable. Then they end up charging me for both services. Then I have to call and be on hold for 19 minutes and counting for the privilege of only being charged for 1 service.

  • johnv_eth johnv☀️ (@johnv_eth) reported from Toronto, Ontario

    @elonmusk @bizonfuteee Actually much better than my local tv/internet provider @Rogers Have missed most of the match due to terrible Ignite service and have been hanging here on my phone.

  • boozippy zak (@boozippy) reported from Toronto, Ontario

    @RogersHelps Rogers is becoming very painful non stop outages getting sick and tired it sucks

  • _raystackz187 Wolf of Bay Street (@_raystackz187) reported from Toronto, Ontario

    @RogersHelps worst customer service, I am never going with rogers ever again

  • JeffersnDarrell Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported from Toronto, Ontario

    @RogersHelps Is there a service outage in downtown Toronto? Your pinned tweet for outages is dated for 2020.

  • sen127 Modern Pundit (@sen127) reported from Toronto, Ontario

    If you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS

  • harryleor Harry Leor (@harryleor) reported from Vaughan, Ontario

    @MattiHaapoja @RogersBiz Rogers's internet is slow

  • JeffersnDarrell Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported from Toronto, Ontario

    @RogersHelps Is there an outage in downtown Toronto?

  • thomasjayhayes Thomas Jay Hayes (@thomasjayhayes) reported from Toronto, Ontario

    My stupid Ignite TV doesn’ work even though we installed it thee days ago. What the effing Eff @RogersHelps? Your products are bad.

  • ChefBoehmer Chef Boehmer (@ChefBoehmer) reported from Toronto, Ontario

    @Bell worst customer service. My business internet down getting the runaround to get a Tec to the restaurant, have been told they will come on Monday but they can’t even find the work order. And refuse to send some immediately. Will be calling @RogersBiz first thing

  • laurensouch Lauren Souch (@laurensouch) reported from Toronto, Ontario

    @RogersHelps your business account reps transferred me to ignite after they couldn’t help over an hour ago… I’m trying to change my package and sort out a billing issue but this seems wildly long to be on hold? But I don’t want to hang up and lose my spot if it’s just busy…

  • E_R0z1E E_Rozie (@E_R0z1E) reported from Toronto, Ontario

    @RogersHelps Already spoke to Support, yet another outage for Toronto

  • E_R0z1E E_Rozie (@E_R0z1E) reported from Toronto, Ontario

    My entire @RogersHelps is down yet again!

  • AdamScottEnv Adam Scott (@AdamScottEnv) reported from Toronto, Ontario

    internet is still down after four days. @RogersHelps cable network is ‘degraded’ in my area apparently, but the company refuses to help or provide information. My ISP @TekSavvyBuzz gets no information from them at all. Unacceptable service quality. #oligopoly @CRTCeng

  • apoorvagopalan അപൂർവ 🏳️‍🌈 (@apoorvagopalan) reported from Toronto, Ontario

    @Rogers : Internet box is down.. damn fix it!!!!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • ellcamino ellcamino (@ellcamino) reported

    Canadians continue to be gouged by Bell & Rogers for cell service, internet & TV! @JustinTrudeau enough is enough let American companies in so we can catch a break! @RogersBiz is increasing bills with no notice! I’m ripped off & no where to go! Only 2 companies who run this show!

  • DariusTo DariusTO (@DariusTo) reported

    @Rogers absolutely the worst customer service. Ever. I should have stayed with @Bell

  • vwdave84 Dave (@vwdave84) reported

    @RogersHelps I’m told my older rental modem I have is the cause of my internet issues. I have to pay for the “self install” option for a new modem to resolve these issues. So I have to pay to do the work myself to allow me to continue to pay you for a service that “kinda” works?

  • LimeVella Lime Vella (@LimeVella) reported

    @RogersHelps are your internet down in Brampton? My house wifi is not working and I have class soon so I'd really rather not rely on my data....

  • decca_digital Cory Bramall (@decca_digital) reported

    Hey @RogersHelps @Rogers Where's my new phone is? It's 2 weeks past the 2 weeks extra you said it was going to take to be delivered Again, an update wouldn't be, you know, the worst customer service ever Still noticing you're already billing me for the mandatory new plan tho

  • nmaini Niti Nielsen (@nmaini) reported

    @RogersHelps trying to upgrade my phone has been a nightmare and no customer support agent knows anything about the promotions 😡 now trying to get through to retention department and the hold time is between 1 hr 53 mins to 2 hours. #annoyed

  • RetroTims TimsRetroSessions (@RetroTims) reported

    @RogersHelps internet went out and is saying that it cant find a cable signal.

  • decca_digital Cory Bramall (@decca_digital) reported

    Hey @RogersHelps @Rogers Where's my new phone!? It's 2 weeks past the 2 weeks extra you said it was going to take to be delivered Again, an update wouldn't be, you know, the worst customer service ever Still noticing you're already billing me for the mandatory new plan tho. 🤬

  • DariusTo DariusTO (@DariusTo) reported

    @RogersHelps I am trying to get my cable tv box "reauthorized" after it was just setup on Saturday and works fine till today. I call number on screen provided and I then get bounced around for 1h with no resolution of the issue. I do also have ignite internet.

  • GTAresales Darius (@GTAresales) reported

    Was just informed that @Rogers will offer 20GB wireless plans for $50/mo (certain conditions apply) to NEW subscribers but not to those what have been with Rogers for 20+ years. Pretty poor marketing and lack of respect for old clients! @RogersHelps but only new subscribers!