Rogers Outage Report in Richmond Hill, York, Ontario
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The latest reports from users having issues in Richmond Hill come from postal codes L4C.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (14%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, King City, Woodbridge, Vaughan, North York, Scarborough, Markham, Richmond Hill, Thornhill, Maple, Stouffville and Rexdale.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Wi-fi | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| King City |
Wi-fi | |
| Toronto |
TV | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Karen López
(@datachick) reported
from
Toronto, Ontario
Thank you, @RogersHelps for sending Daniel to fix my cut cable service. He was polite, respectful, and really wanted me to be happy with the experience. My internet is working and I can get back to work.
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Krinal Mehta 🇮🇳🇨🇦
(@krinal) reported
from
Toronto, Ontario
@RogersHelps Hi team, both Ignite and Mobile data are giving me poor speeds this morning. Any issues in the M4W area? Ignite: 2 Mbps Tethered phone data: 700 Kbps
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Scotty75Martin
(@TheScottyM75) reported
from
Richmond Hill, Ontario
@Rogers #Twitter what is happening with the internet service in Richmond Hill yesterday and today? I pay for 5G but this service is failing.
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Meg Simpson, MA, RN
(@meganksimpson) reported
from
Toronto, Ontario
@RogersHelps worst experience switching over to Rogers and trying to get fees I was NEVER told about waived off my bill.
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Diane Fisico
(@DianeFisico) reported
from
Toronto, Ontario
@RogersHelps after waiting 1h20 minutes on hold, I get a newbie that was of zero assistance in resolving my sudden $25 bill increase... Rogers did not help! #RogersIgnite
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Atchuthan L
(@_atchuthan) reported
from
Toronto, Ontario
Been on the line with them for 2 hours now, only to tell me something they could have in 10 minutes. Completely unacceptable! Clearly they don't value a customer's time at all! @RogersHelps
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Chris Logan
(@ChrisLoganHomes) reported
from
Toronto, Ontario
@RogersHelps with so many low income people out of work why don’t you add as live agents so those with issues don’t have to wait nearly an hour to talk with someone. Or modernize and call us back when an agent is available? @RogersNoHelp
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Aviv Shalit
(@AvivShalit) reported
from
Richmond Hill, Ontario
@canadeanz @Rogers I never made that connection. xD
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Ri
(@RiTweetR) reported
from
Toronto, Ontario
Having another terrible experience with @Rogers. Sitting on hold for the third time for a simple question.
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MISA T
(@redgate13) reported
from
Toronto, Ontario
@RogersHelps The message does not interrupt the programming — the program doesn’t get stuck — but the message appears at the top of the screen while the program plays. Will unplugging both the power and coax cable, and then plugging back in, actually help? Why does this resolve the issue?
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Atchuthan L
(@_atchuthan) reported
from
Toronto, Ontario
Been on the line with them for 2 hours now, only to tell me something they could have in 10 minutes. Completely unacceptable! Clearly they don't value a customer's time at all! @Rogers
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DaveGatsby
(@DaveGatsby) reported
from
Markham, Ontario
@RogersHelps It is an awfully long time. It is also awful customer service for a long time loyal customer to experience, especially from your higher ups. I guess there is a long queue of people before me who have been scammed by @Rogers.
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Yani
(@Drey876) reported
from
Toronto, Ontario
With their loyal customer bs @Rogers
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Joe Mazzei
(@Joe_Mazzei) reported
from
Toronto, Ontario
@BrockMarshall9 @Rogers And you’re an engineer. Imagine the rest of us trying to deal with technical issues.
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John Size
(@John_Size) reported
from
Toronto, Ontario
Has @rogers been hacked? Internet is weird and warnings are popping up that look like scammers. All phones so it’s not a one machine problem.
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Praan Misir
(@pmisir) reported
from
Toronto, Ontario
Just when I thought my @RogersHelps internet was back, it goes down again.
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Mbukhari
(@nmool1) reported
from
Vaughan, Ontario
@RogersHelps worst mistake ever getting the ignite tv. Regret it so bad
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Ryan Johnson
(@ryandrewjohnson) reported
from
Toronto, Ontario
@RogersHelps currently experiencing an outage in East York M4B3C6
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Karen López
(@datachick) reported
from
Toronto, Ontario
Hi @RogersHelps Jasan in support was fantastic in helping me provide feedback on the technician I just ordered out of my home. She was able to rebook another service call and to ensure he was not assigned to it. She needs a raise!
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dinaker
(@madrasgolti) reported
from
Toronto, Ontario
@RogersHelps tryin to reach customer care fr problem 3 hours for 3 days no answer. Decided to cancel, ur showroom doesn accept cancellation, returned the modem 3 days ago again waiting everyday fr 2 hours to cancel. I’ve been paying w/o using ur service. Is this right in any way?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Haarbosch
(@MHaarbosch) reported
Love how there seems to be a widespread @Rogers outage and they just go silent. Perfect!
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shadap
(@shadapppppppp) reported
@RogersBiz spent another hour chatting with your support being advised activation can’t be done in chat/otp, and I have to return to the store! Not the best experience so far!
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B M T
(@chefbren17) reported
from
Hamilton, Ontario
@Rogers what is going on with the ignite service Hamilton mountain???
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🇨🇦Dave Wylde 🇨🇦
(@bls_daddy) reported
So @Rogers is too busy to take my call at this time are you serious??? What a joke I have multiple accounts with you guys and can't get help?
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Janet Gompf
(@jdgompf) reported
@RogersHelps wow problems continue. I was watching tv and when I went to change the channel got sorry, we’re having some trouble on ever channel but the one I had been watching. I unplugged the Rogers box on my tv and lost that channel too.
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Jim Allan
(@Jet_Wash) reported
Hey @RogersHelps, the cable/internet seems to be down in our area (Charters Settlement, NB). Is this known? Is there a fix coming?
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All Eyez On The Prize
(@Justin26750505) reported
@Rogers I'm so tired of your Pakistan customer service it's insane!! I'm tired of repeating myself a thousand times because they can't UNDERSTAND ENGLISH. They can't do their jobs stop hiring these people! I'm cancelling my service and I'm running the bill up huge before I do.F u
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Colleen Hickey
(@C_Hickey_04) reported
@RogersHelps Is there a known issue affecting Ignite TV? I'm only getting CTV (7 in Ottawa).
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David Wilson
(@jdavidwilson) reported
@RogersHelps when is Rogers implementing anti spam and spoofing features on its network ? My number is now being spoofed and I am getting a couple calls a day using legitimate Rogers numbers but from off shore call centers ?
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Sylvain Gagnon
(@SylvainGG) reported
@RogersHelps tech support hold time 1 hour, 15 minutes. I am getting Error XRE-03090 #outage #customerservice