Rogers outages and service status in Richmond Hill, Ontario

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond Hill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Markham, Scarborough, North York, York, Richmond Hill, King, and Vaughan.

City	Problem Type	Report Time
Toronto	Internet	5 minutes ago
Toronto	Internet	15 minutes ago
Toronto	Wi-fi	43 minutes ago
Toronto	Internet	2 hours ago
Toronto	Internet	2 hours ago
Toronto	Internet	3 hours ago

Nearby cities with recent reports

Community Discussion

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Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

• 
  Karen Lopez (@datachick) reported 2 minutes ago from Toronto, Ontario

  Yet again someone has let a third party link their account to my @Rogers login. Again. This time I’m going to insist on getting info how this happened.

• 
  Jamie singleton (@Jamiesingleton) reported 10 minutes ago from Toronto, Ontario

  @RogersHelps @ChrisHinman87 Hey I tried that they just transferred me to a specialist who has not come into the chat yet. Is there any way I can find out if there’s an outage that doesn’t involve a virtual assistant?

• 
  Juan Pablo V (@JProwess) reported 16 minutes ago from Toronto, Ontario

  @RogersHelps Roam like home is a scam. I stopped using it before midnight PT but apparently since it was already the next day in ET I got charged 12 dollars for 0.14 MB. We truly have one of the worst telecom industries in the developed world

• 
  Christina Hronis (@icandykriss) reported 20 minutes ago from Toronto, Ontario

  @VallartaZaki @Rogers @RogersHelps Same here I’ve been with no internet or tv since Tuesday cause there is no signal from my ignite box like wt!

• 
  Alomo (@AntoninoLoMona1) reported 23 minutes ago from Vaughan, Ontario

  @RogersHelps got it back up for 2 mins but down again 😤 when will this BS stop!

• 
  AG (@heyref88) reported 26 minutes ago from Vaughan, Ontario

  @RogersHelps I’ve been on hold for over an hour waiting to speak to the customer retention area. In what world is this acceptable??

• 
  Kristen Ridley (@KristenRidley) reported 28 minutes ago from Toronto, Ontario

  Yet again no internet and @RogersHelps customer service chat was zero help. Now I have to go into my office to work and will be late. So not impressed.

• 
  Michael Vera (@MichaelVG19) reported 30 minutes ago from Toronto, Ontario

  @RogersHelps down again in the downtown Toronto area?

• 
  Susie Brown (@susiebrown_tdsb) reported 31 minutes ago from Toronto, Ontario

  @Rogers we have been trying to cancel our smart home monitoring for 3 years! Always put on hold endlessly. This is criminal. Please advise

• 
  Jessica Edwards (@sometimeslola) reported 32 minutes ago from Toronto, Ontario

  Another day of no internet courtesy of @RogersHelps @RogersBiz. If you’re “doing work” or “updating the systems” why not text to inform your customers. Just terrible service. The worst.

• 
  Jemmstonee (@_jemmstonee) reported 32 minutes ago from Toronto, Ontario

  My @rogers home internet been down since yesterday. Like how??? Then you ppl will have the gall to call and try to offer me “ promotions” to get more of my business

• 
  maria lopreiato (@MariaMlop13) reported 33 minutes ago from Toronto, Ontario

  @RogersBiz DISGUSTING!! My poor grandmother is in a home with Dementia and my mom can’t cancel her cable, even after providing POA? Who do we need to go to? Better business bureau?! Stop bullying people 🤬🤬

• 
  Ash (@AshChaChaHeels) reported 35 minutes ago from Toronto, Ontario

  @marilyn_tassone @Rogers You’re paying Rogers For negligent service!

• 
  Mark Orlan (@MarkOrlan) reported 39 minutes ago from Toronto, Ontario

  @RogersHelps @brettjjohnn Same issues we keep having with @Rogers. Internet has been down so many times over the past week, I sound like a broken record. Sadly, when you’re a monopoly your customers are taken for granted; even your most loyal ones.

• 
  Ricky Garcia🇸🇻🇨🇦 (@RikGarc) reported 39 minutes ago from Toronto, Ontario

  @Rogers Rogers having cell service problems ageing?

• 
  Kristen Ridley (@KristenRidley) reported 44 minutes ago from Toronto, Ontario

  No internet yet again. I would say it's unfathomable how unreliable @Rogers service is, but that's not really true since the government (@FP_Champagne) continues to allow monopolies like telecom to take advantage of canadians while making billions.

• 
  അപൂർവ 🏳️‍🌈 (@apoorvagopalan) reported 49 minutes ago from Toronto, Ontario

  @Rogers : Internet box is down.. damn fix it!!!!

• 
  Jill McLean (@Mysticalbug) reported 50 minutes ago from Toronto, Ontario

  @RogersHelps I'm so fed up!! Area outage again! When are you guys going to properly fix the problem. Bathurst/401 area??

• 
  Phil w. Tequila (@LiteBlCollarWkr) reported 55 minutes ago from Toronto, Ontario

  @RogersHelps Why does Rogers use a non-Canadian email service anyways?

• 
  ReWoman👠 (@REWoman) reported 58 minutes ago from Toronto, Ontario

  @netflix_trader @Rogers Just a horrible experience … worst I can remember

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cristina Aiello (@caiello2) reported 2 minutes ago

  @RogersHelps Do you have any idea how long the wait time is for customer service or technical assistance. Hire more staff and train them fully.

• 
  GenXHockeyMom🇨🇦 (@CanadaMom73) reported 3 minutes ago

  @JayGenXer @Rogers Their service is brutal. This is why we need more cell phone competition in Canada, it’ll force them to have to provide good service or we can go to another provider.

• 
  Crash Davis (@CrashDa46551883) reported 3 minutes ago

  @JayGenXer @Rogers Try live chat. I think you get a person that can actually communicate in English. Most allow you to print out the entire chat at the end & you can yell at your screen if they say something stupid without worry. Only way I do it now. Faster too.

• 
  ARKN (@imaginovationz) reported 5 minutes ago

  @Rogers I would like to file an official complaint against 'Youssef - Rogers specialist ' Reason being : He did not resolve my issue, he did not provide me an explanation of my questions and he has ended the call without. This is unacceptable . Rogers has been unfair in most of his billings and they charge customers left and right - with 0 visibility on how to raise a dispute.And on top of it, their specialists behave in this unruly manner, when customer complain about this unfair billings. Is Rogers out to loot their customer money ?

• 
  RobTheBeaver 🍁🏒 🥓 (@robthebeaver) reported 12 minutes ago

  @JayGenXer @Rogers I’ve been trying to call, but the AI just keeps telling me to try again later. Now I have to go to a physical store just to remove one of the add-ons. @Rogers sucks.

• 
  SirLuckHomes Real Estate Brokerage (@SirLuckHomes) reported 13 minutes ago

  @RogersHelps Your technical support confirmed that this is not even possible even with the EID and IMEI provided. It’s not an international device It was actually due to your company preventing e-sims from being emailed. I had to escalate to your customer care team to have the e-sim mailed

• 
  George Glass (but not imaginary)✌️™ (@shoelettuce) reported 15 minutes ago

  Four times now on different days at different times, @Rogers has told me “we’re currently experiencing extremely high call volume and cannot help, please call again later” and disconnected me. Is this a joke??

• 
  BNKB (@banknotekb) reported 15 minutes ago

  @RogersHelps @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?

• 
  Nelson (@ZeroDeckard) reported 16 minutes ago

  @JayGenXer @Rogers Horrible service.

• 
  ज्वलंत (@JwalantSoneji) reported 22 minutes ago

  @Rogers waiting for 1hr26mins to talk to technical support. Why it has to be so difficult?