Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4B, L4S and L4E.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 11/16/2025 05:15

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Markham, Richmond Hill, Thornhill, Maple, York, Woodbridge, North Park, Vaughan, North York, Scarborough, Stouffville, Concord, King City and Kleinburg Station.

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City Problem Type Report Time
CanadaToronto Wi-fi
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • Bon_maie Bonnie M. (@Bon_maie) reported from Toronto, Ontario

    Is there a @RogersHelps outage in the m1w area?

  • NickWons Nick Wons (@NickWons) reported from Toronto, Ontario

    @DominousNolen @Rogers @RogersHelps Now I've been told it could take another 24 hours for service to be restored. Madness. I'm looking at changing providers this week, I can't deal with this.

  • melafirman Mel Firman (@melafirman) reported from Toronto, Ontario

    @flobu1a @Sportsnet @RogersHelps Just terrible.

  • ChicaD68 Cecilia Díaz H (@ChicaD68) reported from Toronto, Ontario

    @RogersHelps @PRBagga Here in Eglinton and Bayview the same issue….

  • ChicaD68 Cecilia Díaz H (@ChicaD68) reported from Toronto, Ontario

    @RogersHelps we’ve been having wifi and tv problems since yesterday in Leaside area. Do you know why & what can we do about it?

  • tbiththan இராவணன் மைந்தன். (@tbiththan) reported from Vaughan, Ontario

    @RogersHelps internet down last 8 hours.

  • realgklaw Garson Law (@realgklaw) reported from Toronto, Ontario

    @RogersHelps hello, just enquiring on service outage at 8 Farm Greenway in North York. Vic Park and York Mills area.

  • jennmet9 Jenn Metzger (@jennmet9) reported from Toronto, Ontario

    .@RogersHelps any help on wifi being down. Yes I dm’d you a while back

  • scottleggatt scott.leggatt (@scottleggatt) reported from Toronto, Ontario

    @amdelgreco @Rogers @RogersHelps Same here. Just got off the phone with support. Wanted to send somebody in 2 days!! I work from home. This is their last chance.

  • MotifConsulting Kamal Gautam (@MotifConsulting) reported from Toronto, Ontario

    . @Rogers has the absolute worst customer service of any company I’ve ever worked with. Not just any Canadian telecom company - any company. Ever. How are they still in business?

  • TheDanLevy Dan Levy (@TheDanLevy) reported from Toronto, Ontario

    @The_IT_Nerd @Rogers That really, really sucks! Not that this is a solution for everyone and not that this ought to be necessary but the bright side is that with things like libraries and coffee shops open again it isn’t necessarily a total day ruiner (vs during the height of lockdowns)

  • PrimoB87 .Preemz. (@PrimoB87) reported from Toronto, Ontario

    So @RogersHelps you guys just hang up on ppl now after 15 mins? 3 calls, 3 hang ups while trying to resolve issue...multiple attempts since 10am...what a joke

  • blackmantroy blackmantroy (@blackmantroy) reported from Toronto, Ontario

    @davesbarnett @Rogers @Sportsnet I'm having the same problem

  • 416Connection 416 Connection (@416Connection) reported from Toronto, Ontario

    @CRTCeng @Rogers @RogersMediaPR I would like to know how in 2022, Rogers is blatantly refusing to unlock older devices for non customers. In fact, if you call them, their managers refuse to speak to you and agents refuse to help you.

  • DianeFisico Diane Fisico (@DianeFisico) reported from Toronto, Ontario

    @RogersHelps Terrible customer service! Was just accused of lying about a bill I received. Get your crap together!

  • bread_whole Whole Wheat Bread (@bread_whole) reported from Toronto, Ontario

    @RogersHelps so if I call rogers to order a new phone you guys are charging me a $50- but if I order it online there’s no charge? Terrible system in place here- you cant help people without taking more money?

  • createdbyrcw Randall C Willis (@createdbyrcw) reported from Toronto, Ontario

    Dear @RogersHelps, My employment relies on an Internet connection that doesn't crap out several times a day. Please fix the issue I discussed with several of your reps yesterday! Thank you

  • j_santi221 ...santi_ (@j_santi221) reported from Toronto, Ontario

    @Rogers @RogersHelps Hi, why I cannot makes outgoing calls outside Toronto? Everytime I dial a number outside Toronto it says call failed same with 1-800 number. What seems to be the problem

  • MotifConsulting Kamal Gautam (@MotifConsulting) reported from Toronto, Ontario

    .@Rogers has the absolute worst customer service of any company I’ve ever worked with. Not just nay Canadian telecom company - any company. Ever. How are they still in business?

  • j_santi221 ...santi_ (@j_santi221) reported from Toronto, Ontario

    @Rogers @RogersHelps Hi., everytime I’m making a phone call the voice sound muffled. Turned it off and on but having the same problem.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • CarolynWeir9 Carolyn Weir (@CarolynWeir9) reported

    @RogersHelps Ended service with Rogers. Rogers sent emails stating I owed money, but didn’t say what for. Didn’t pay, and now my credit rating is 100 points less

  • iyersrirams Sriram Iyer (@iyersrirams) reported

    @RogersHelps When you make a billing error... its always the customer been charged "more".. and the customer needs to keep an eye on their bills ... waste their precious time calling you...all the explaining & justifying.... its never the other way around.. :(

  • pswanson443 Patsy Swanson (@pswanson443) reported

    @RogersHelps Still out in L9W... since Wednesday morning! Keep being told it's being worked on, and could be up to 24 hours for a fix... hard to work from home to pay for a service I don't have! Lost my patience - get this fixed already! @rogers @CRTC

  • puckdoggy isabelle (@puckdoggy) reported

    @RogersHelps Service is back now, but not cool that it was down for 15 minutes in the middle of a crucial game

  • AdhamElrayyes Adham Elrayyes (@AdhamElrayyes) reported

    @Rogers I get a call from customer retention. And when I explained why I left and that #Rogers doesn't reward their longtime loyal customers, he hangs up on me. I guess I was right. 🤬

  • ARedMageSays Red Mage (@ARedMageSays) reported

    Hey @Rogers ? Your agents are poorly trained, they don't have the right information, or they're lazy and don't care. Either way; you suck. Your service sucks. You're too expensive for the quality of reception, and you just generally awful. Love and cuddles, Red Mage

  • Tnova09 Bello (@Tnova09) reported

    Really close to moving on from @Rogers Internet lacks consistency. Wifi down.

  • ARedMageSays Red Mage (@ARedMageSays) reported

    @RogersHelps It took some poor lady in Montreal to iterate information properly. Literally the 5th person I had to speak with just to get the right information, @Rogers and this has now resulted in a $1500 bill. At least.

  • ARedMageSays Red Mage (@ARedMageSays) reported

    Day one of reminding #Canada that @Rogers is Verfucking awful, rips off #Canadians and cakcles all the way to the Verfucking bank like a Saturday morning cartoon villain. This will be a daily occurance #Canada. I'm a pretty pissed off Red Mage.

  • Cpt_Handsome The Captain (@Cpt_Handsome) reported

    @FultonReed6 It's funny... cos my @Rogers service has been atrocious of late... but they're in the process of installing @Bell fibe on my street right now... bad time for Rogers to remind me how trash they are...