Rogers Outage Report in Richmond Hill, York, Ontario
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The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E and L4S.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, North York, Woodbridge, Thornhill, Markham, Stouffville, Vaughan, Richmond Hill, Maple, Downsview, North Park, King, Rexdale and Concord.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
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| Toronto |
Wi-fi | |
| Toronto |
Wi-fi | |
| Scarborough |
Internet | |
| Toronto |
TV | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Jayshri V
(@JayshriRavi) reported
from
Toronto, Ontario
@RogersHelps having trouble with landline internet. Wifi off and on. Since morning. I have restarted the router 2-3 times today. Internet speed test shows very less mbps download and upload. This kind of problem there for past 4-5 months. Why????
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daveinthebeaches
(@daveinthebeach1) reported
from
Toronto, Ontario
@Rogers is there a cable outage in the Victoria Park/Kingston Road area of Toronto? Internet is working but no cable and Rogers website is down. Ignite TV tells me the issue is on your end. Occasionally I can pull up the guide but can’t access any channels.
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Daniel Aversa Marketing
(@dan_aversa) reported
from
Vaughan, Ontario
@Rogers we’ve been experiencing poor internet download and upload speeds lately. Can you help?
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Samantha B
(@samshully) reported
from
Toronto, Ontario
@RogersHelps How about increasing product quality? Caring for customers during a pandemic? Literally the worst time for a price increase, disgusting. Doing it while people have no choice because they have to work at home
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E Riley II
(@mystylemfj) reported
from
Toronto, Ontario
Most reliable service my A$$ @EdwardSRogers @Rogers you have no problem taking my money monthly yet I can't have relatively stable Internet services! Tired of calling, tired of having to ask for credits, just plain tired.. If nothing else I want to Run this mdm over with my car.
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Harold Li
(@HaroldLi) reported
from
Vaughan, Ontario
@RogersHelps hi, I’ve DM’d your team now and still waiting for a response. Internet seems extremely slow and not connecting at the speed expected (in addition to cable cutting off and distorting). When will someone reach out?
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𝓶𝓪𝓾𝓻𝓲
(@MauriXXI) reported
from
Toronto, Ontario
@Rogers is the internet down in Etobicoke?
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Alexander Schnurr
(@hanz8669) reported
from
Toronto, Ontario
@RogersHelps They do have 2 nextbox’s a 1.0 and a 2.0 as well on the main floor but I have never in all my life since this box was brand new when we got it when it came out seen it do that normally like the nextboxes it will just say download.
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Robert Mobilio
(@RobertMobilio) reported
from
Vaughan, Ontario
@UPSHelp_CA, @Brightstar, @RogersHelps — absolute atrocious customer experience with what is supposed to be a replacement phone delivery. Delivery was to arrive yesterday. No signs.. no help being offered until next week. “Investigation” to be launched ...while we wait..terrible
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The Bab
(@Cbab_) reported
from
Toronto, Ontario
FYI @RogersHelps internet is down for the entire neighborhood surrounding M5V. Confirmed with a CSR. No ETA as of yet. Time to make use of one of the free networks in the area.
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𝙱𝚛𝚢𝚊𝚗 𝙿𝚊𝚜𝚜𝚒𝚏𝚒𝚞𝚖𝚎
(@BryanPassifiume) reported
from
Toronto, Ontario
@rogers increased my bill by $100 monthly, so I cancelled my home internet and TV ... churn numbers must be good this month because I didn’t even get a call from the retention department begging me to come back! lol Anybody have any experiences, good or bad, with TekSavvy?
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Jackie Taggart
(@3madhats) reported
from
Toronto, Ontario
@rogers so nice to be held hostage by you! Trying to cancel a phone you can see hasn’t been used for YEARS - but as original account owner is elderly and unavailable you insist on keeping it open! Bureaucratic cash grab.
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Elsa Ng
(@ngelsa) reported
from
Markham, Ontario
@RogersHelps recently had my service change and recent bill didn't reflect that. Could you please help?
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E Riley II
(@mystylemfj) reported
from
Toronto, Ontario
How does technical support see a problem, yet @Rogers tech comes out and says it's fine but I can't have connection most of the time.. Yet I have to jump thru hoops to get credit for services hummmm @EdwardSRogers
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Alexander Schnurr
(@hanz8669) reported
from
Toronto, Ontario
My box just went through all the codes and just restarted what just happened? @RogersHelps I am so confused please help.
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Ankur Bhatla
(@ankurbhatla) reported
from
Toronto, Ontario
@RogersHelps been 30 mins without Internet connection..any outage in Downtown Toronto? When can we expect it to be back? FYI- rebooting router didn’t help!
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Tim Mitra
(@timmitra) reported
from
Toronto, Ontario
@RogersBiz I have not been able to pay my bill in the iOS app for more than a year. I know your busy, but can you fix that already? I have to pay the bill on the desktop, like an animal.
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𝙱𝚛𝚢𝚊𝚗 𝙿𝚊𝚜𝚜𝚒𝚏𝚒𝚞𝚖𝚎
(@BryanPassifiume) reported
from
Toronto, Ontario
@mattgurney I cancelled my cable & internet last week after being a customer for over 20 years. I’ve attempted to cancel in-contract cell service and gotten calls from retention begging me to reconsider. This time? Nothing. I guess @RogersHelps churn numbers are good this quarter :)
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Bloozx
(@Bloozx_X) reported
from
Toronto, Ontario
I get days 2 off and all I want to do is play #valorant and stream BUT I cant cuz my internet is not working right for the past 4 day. this is Annoying and they come TOMORROW when I have to work like **** @Rogers please FIX Your ****
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pickle tim
(@representasian) reported
from
Toronto, Ontario
@RogersHelps It’s all done, only took 2 hours and 15 minutes of my life I’ll never get back. Thanks
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Jeremy Bradley
(@JeremyDBradley) reported
A night of DM'ing @RogersHelps and 2 hrs of phone calls (still on hold for "retention") PLUS an email to media relations for comment on radio... the account issue is STILL not resolved. Buyer Beware #CustomerService #customerexperience #consumerprotection @Rogers @RogersMediaPR
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Craig O
(@Neo_ONeill) reported
@RogersHelps Is there an internet outage in Kitchener or just my modem?
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Shane Mc
(@ShaneMc86587387) reported
@RogersHelps please help me cancel! On hold for 2.5 hrs and I want to go to bed!
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Tessa Mack
(@TessaMa99616575) reported
@torimyles @Bell @RogersHelps Anything is better than bell. They lied to me over & over about rectifying a issue Every single customer service rep lied to me. This is how bell operates, they lie They're inept.They assured me everything was taken care of I had nothing to worry about anymore liars inept liars.
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Tweak_This 🎆
(@TweakThis417) reported
@MindOfDvs @Rogers You might want to fix your internet soon. This continued problems is going to cost you customers
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Flick 🔞
(@FatooeyFlick) reported
@Rogers, maybe don't try to "win back customers" that are still trying to go through your ****** equipment returns with promises of "we've done better!". No you haven't. Same **** different shape. You've ****** my family over 4 consecutive times with your lies in the past 15yrs
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Ian Seggie
(@IanSeggie) reported
Heads-up friends, don’t buy this service from @Rogers. It was fine when it was. @NHL LIVE. We won’t be back.
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PJ
(@k_krisvel) reported
Internet down since 8pm whats going on @RogersHelps
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Ben Petkau
(@BenPetkau) reported
@RebelHeart529 @RogersHelps (He was on hold for the first hour and a half, too. Spoke to someone for less than 5 minutes before getting put back in the line.) This is absolute horse **** service, @RogersHelps.
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Linda
(@lindamarmstrong) reported
@rogershelps I am on hold for more than an hour? I just want to add one simple little additional unit to my Ignite TV service. A customer who has everything with you at lots of $$ per month. This is how you are under staffing -- you don't want customers to sign up for more?