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Rogers Outage Report in Richmond Hill, York, Ontario

Why is my Rogers service not working?

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The latest reports from users having issues in Richmond Hill come from postal codes L4C and L4S .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map Near Richmond Hill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Markham, Scarborough, Thornhill, Maple, Vaughan, York, North York, Richmond Hill, Woodbridge, Purpleville, Downsview, Kleinburg Station, King City, and Stouffville.

CityProblem TypeReport Time
Toronto Internet 3 hours ago
Toronto Internet 11 hours ago
Toronto Total Blackout 14 hours ago
Toronto Internet 15 hours ago
Toronto Internet 18 hours ago
Toronto E-mail 19 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario

    @RogersHelps @ReaperOfBurgers I am curious as to how many service tickets I need to put in. This will be the 4th one. They refuse to actually come to the site and yet won't take my screenshots as proof of low speeds...."We found no problem" is the mantra.

  • atomsmith
    Atom Smith (@atomsmith) reported from Toronto, Ontario

    Seems like the first thing @Rogers did last night was send out bills to it’s customers. What a horrible customer experience.

  • daveinthebeach1
    daveinthebeaches (@daveinthebeach1) reported from Toronto, Ontario

    @rogers can someone please explain to me why I pay you $300 a month for ******, inconsistent service? Trying to watch a ball game but can’t ! Rogers is the Absolute worst!

  • sashaboersma
    Sasha Boersma (she/her) (@sashaboersma) reported from Toronto, Ontario

    @MrAlexBethke @Rogers Except Bell did an oops of their own a couple of months back when their internet was down for a day and flakey for weeks. Tech sometimes goes down when repaired. The problem in both cases - where was your back-up plan so you can take A down and have B still work…

  • michaelroberts
    Michael Roberts (@michaelroberts) reported from Toronto, Ontario

    @lechat33 @Rogers Same here! @RogersHelps fix this!

  • gastonl
    GastonL (@gastonl) reported from Toronto, Ontario

    @RogersHelps My internet is still down, That is also a scam since there is no ETA and no way to reach you via phone nor chat

  • EvanSambasivam
    Evan Sambasivam (@EvanSambasivam) reported from Toronto, Ontario

    Is @Rogers going to compensate Canadians who have maxed out their data plans because they've lost wifi for over 24 hours? This outage has adversely impacted people who aren't even Rogers customers. #outage #rogersoutrage #RogersLetsNotTalkDay

  • johneepixels7
    Johnee Pixels (@johneepixels7) reported from Toronto, Ontario

    @RogersHelps Internet intermittent issues all day today in College West End (Bloor Landsdowne area). Very distruptful during work hours!

  • sashaboersma
    Sasha Boersma (she/her) (@sashaboersma) reported from Toronto, Ontario

    @MrAlexBethke @Rogers Oh, there is a push for CRTC inquiry on the 911 issue, as they would have broken a condition of license (or whatever it’s called for telecom). That part is likely a breach of the Telcom Act.

  • J_R_Scooter
    Not THAT Jeff Ross..I'm funnier & had the name 1st (@J_R_Scooter) reported from Toronto, Ontario

    @raehanbobby Well, I AM reading your post on a @Rogers network, so there's that. 🙄

  • JeffIsy
    Jeff Isy (@JeffIsy) reported from Toronto, Ontario

    @AboutRogers @Rogers Your *billion dollar* telecom company’s incompetency has put people in danger, emergency line was disabled, small businesses were affected and the credit you’ll be offering won’t be enough to cover for the damages that you’ve caused. Shame on you!

  • coreyherscu
    Corey Herscu (@coreyherscu) reported from Toronto, Ontario

    I got through to and changed my account with @Bell_News within 10-mins. I’ve called @RogersHelps four times and gave up after 45-mins of hold times each. Rather than stupid deals, executive fights, and boasting speeds… maybe focus on your current clientele who are exhausted

  • ditechgaming
    Ditech Gaming (@ditechgaming) reported from Toronto, Ontario

    Thanks @Rogers Got free salary without working yesterday Really hoping power outage entire week..!!

  • TarekFatah
    Tarek Fatah (@TarekFatah) reported from Toronto, Ontario

    Need help. How does one switch from the pathetic service of @Rogers to #Bell? cc. @BellMediaPR @RogersMediaPR

  • DianeFisico
    Diane Fisico (@DianeFisico) reported from Toronto, Ontario

    @RogersHelps @Rogers please note the Italian channels (650-656) are choppy (in Toronto); picture and sound keep going on and off. When will you TV service be operational? #RogersOutage #RogersIgnite

  • alstillo
    Alessandro Stillo (@alstillo) reported from Vaughan, Ontario

    @RogersHelps / your techs are having difficulty w/ a network security feature offered via MyRogers app; Tech Support Permission.

  • axwong
    AlexW (@axwong) reported from Toronto, Ontario

    @RogersHelps To Mr Tony Staffieri Critical infrastructure to take outage for over 8 hours with limited to no redundancy and business resumption is more than a disappointment and unacceptable. Root cause not withstanding. Operational risks of Canadian network is vastly exposed to the globe

  • j_santi221
    ...santi_ (@j_santi221) reported from Toronto, Ontario

    @Rogers @RogersHelps Hi, why I cannot makes outgoing calls outside Toronto? Everytime I dial a number outside Toronto it says call failed same with 1-800 number. What seems to be the problem

  • CarloGon
    Carlo Gon (@CarloGon) reported from Vaughan, Ontario

    @Rogers Yet it keeps happening. Thanks for FINALLY trying to resolve the issue July 8, 2022. It caused a nationwide problem! Now, Ignite TV is lagging more than ever and the company says issues are resolved as Ted Rogers is kicking in his grave. #rogersoutrage #rogers

  • gastonl
    GastonL (@gastonl) reported from Toronto, Ontario

    @RogersHelps I got my mobile service late yesterday night but my home internet is still down, is there any ETA for people in Etobicoke North (M9R postal code) ?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkMah98975156
    Mark Mahoney (@MarkMah98975156) reported

    @Bob_Allan1 @AboutRogers @Rogers I've been a Rogers customer for a while myself both the standard cable version ( equally as expensive as Bell ) and the ignite service is fine with me ( less expensive than Bell for the exact same services ), it's the outages I can do without.

  • KLRobbins01
    Kelly (@KLRobbins01) reported

    @JeffreyLuscombe @RogersHelps Forget the credit - we want our service!

  • DavidEm94929134
    David Em (@DavidEm94929134) reported

    @AboutRogers @Rogers We get the apology. Now tell us the TRUTH about what caused the outage. Nobody I know believes your story. We are entitled to know the truth.

  • DJI_NL
    Donna (@DJI_NL) reported

    @RogersHelps My elderly parents are still without phone service!! The service for which they are paying is most definitely NOT fully operational.

  • tech_42
    Marc 🇨🇦 (@tech_42) reported

    Hey @Rogers - just received an email from Tony Staffieri regarding last week's outage. Not only do I want the credit as offered, and assurance that it won't happen again, but I also want to know what went wrong, including details! #rogersoutage

  • always_xo
    #TIFFANY (@always_xo) reported from Toronto, Ontario

    This is unacceptable and frankly rude of the rep to automatically assume that I required a Chinese speaking line— and to assume my ethnicity and background. Do better! @RogersHelps

  • IANPTARRANT
    Ian Tarrant (@IANPTARRANT) reported

    @RogersHelps I actually had one of them try to tell me the 'Ignite' issue was unrelated to last Fridays outage (Per a DM I received no less than 24 hours after I messaged them)...The problem is the culture of lies that start with the CEO, I hope the @Rogers board fires the entire C-Suite...

  • Hniazi86Nia
    ham nia (@Hniazi86Nia) reported

    @AboutRogers Your CEO and Technical Managers should resign for the first step. Shame on you with your service. Most expensive service in the world, yet the most unreliable service provider. I feel like living in a country where the internet is restricted! Shame on you @Rogers

  • Wjr64Bill
    Bill (@Wjr64Bill) reported

    @RogersHelps The last time you were down for a day, you said it was because of maintenance issues. Same excuse this time. Why wouldn’t a huge company like yours have backup servers? Even private business takes precautions when they do updates to operational servers. Maintenance I don’t think.

  • Leah__1987
    Leah1987 (@Leah__1987) reported

    @AboutRogers @Rogers Says it's completely unacceptable but then only compensates $5. Nice way to deal with your responsibilities. ****** people providing ****** service lmao I ain't sticking around for this bullshit no more🖕🏻