Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4B and L4S.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 01/17/2026 19:25

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Thornhill, Markham, North York, Scarborough, Richmond Hill, Vaughan, Stouffville, Maple, Woodbridge, Downsview, North Park, King, Rexdale and Concord.

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City Problem Type Report Time
CanadaToronto Phone
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaThornhill TV

Community Discussion

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Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • j_santi221 ...santi_ (@j_santi221) reported from Toronto, Ontario

    @RogersHelps Your services sucks….

  • AmandaRisser1 Amanda Mae Risser (@AmandaRisser1) reported from Toronto, Ontario

    @Rogers what is your 'vacation blackout'? Isn't it the same as any other time of year in terms of covering vacations? Only some employees must work it? Which ones? Just saw this on your online job application.

  • AmandaRisser1 Amanda Mae Risser (@AmandaRisser1) reported from Toronto, Ontario

    @RogersHelps my bill can only be viewed by me under "billing & payment, payment history". Why? Is your system broken?

  • pawrapid Jase Cole 🏳️‍🌈🦄 (@pawrapid) reported from Toronto, Ontario

    @RogersHelps Any service interruptions in downtown Toronto, specifically the Church-Wellesley Village? My entire building has been down for the entire day.

  • maritzablasquez maritza blasquez (@maritzablasquez) reported from Toronto, Ontario

    @Rogers my husband was charged with 2 Spanish channels,he called to cancel &explained we never made a request 4 this,he was told that he wont get a credit back bc a “Maritza Blasquez” was leaving w/him & they assumed that bc of my Spanish last name I’ll be watching those channels

  • karrio Karri Ojanen (@karrio) reported from Toronto, Ontario

    Although it’s only telco wire and thus no live current run through, the boxes that are left open, and occasionally taped back shut by the crews like that’s a solution, are there for kids to play with, wires for ppl & animals to trip on etc. @RogersHelps perhaps @311Toronto cares?

  • heatherloduca Heather Loduca (@heatherloduca) reported from Toronto, Ontario

    Just when I thought #Rogers couldn’t get any worse, I’ve learned this company truly does not give a F*ck about their customers and is happily taking advantage of people during the worst year in history. @RogersHelps

  • BAPEbeachshorts weebjo (@BAPEbeachshorts) reported from Toronto, Ontario

    Whys the net in developing country levels of bad in Toronto i was trying to secure fortnite Ws @RogersHelps

  • ErinNix71 Erin Nixon (@ErinNix71) reported from Toronto, Ontario

    @RogersHelps My Ignite internet which controls EVERYTHING in my living space is just blinking at me. No service. On a Live Chat for help but now on hold. THIS is what I get with premium service??? Not happy.

  • indicisivelibra Jonas Fox (@indicisivelibra) reported from Toronto, Ontario

    @RogersHelps is anyone actually experiencing internet outage since yesterday? Or is it just me? Im so confuse...

  • crofts_kevin Kevin Crofts 🇨🇦 (@crofts_kevin) reported from Toronto, Ontario

    @RogersHelps Just received my monthly bill. Received not one penny of a credit for 2 phones for the wireless service interruption

  • gerryteoli Gerry Teoli (@gerryteoli) reported from Whitchurch-Stouffville, Ontario

    @RogersHelps I’ve got two kinds of PVR’s. The old kind gets the MLB channel today. The NextBox doesn’t get it today. I’m in Stouffville. Is there a Rogers wide issue or is it me?

  • AmandaRisser1 Amanda Mae Risser (@AmandaRisser1) reported from Toronto, Ontario

    @RogersHelps But it doesn't work. I've tried. I'll take a screenshot of what it takes me to later and show you.

  • MarsBolton Marianne Bolton (@MarsBolton) reported from Del Ray, Ontario

    @RogersHelps this is ridiculous! Would love my Internet back! Trying to have a mother’s day Crown marathon with my mother and this outage happens! Not Cool!

  • karrio Karri Ojanen (@karrio) reported from Toronto, Ontario

    @311Toronto @RogersHelps Thank you, I will send the email. If the City will be able to assist with this, I’ll be happy, as I see Rogers have taken very little action to fix the wires over the past year.

  • ssstephaaanieee 𝚜 𝚝 𝚎 𝚙 𝚑 𝚊 𝚗 𝚒 𝚎 (@ssstephaaanieee) reported from Toronto, Ontario

    @RogersHelps I've already wasted almost 6 hours of my life with you now. What can you do on twitter that they haven't been able to do on the phone? Someone was supposed to put in a special request to have a service rep come to our house today. Only to find out it wasn't submitted.

  • AmandaRisser1 Amanda Mae Risser (@AmandaRisser1) reported from Toronto, Ontario

    @RogersHelps I think it might be a problem with your program. Is it compatible with Apple?

  • Jeffdthompson Jeffrey Thompson (@Jeffdthompson) reported from Toronto, Ontario

    How does one of Canada’s biggest communications companies fail so bad at communicating a “planned” 8hr internet outage in my area?! Thanks for nothing @RogersBiz

  • MarsBolton Marianne Bolton (@MarsBolton) reported from Toronto, Ontario

    @RogersHelps okay this is becoming a bad joke... thank god there is no Leafs hockey tonight!!

  • 0TimBannister0 tim.othy.roy (@0TimBannister0) reported from Toronto, Ontario

    @RogersHelps WiFi is down again in Toronto!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • TBAOsborne PuckingOpinionated (@TBAOsborne) reported

    @MapleLeafs @Raptors I get you are partially owned by the same conglomerate but I wanted to make you aware that both Leafs Nation Network and Raptors TV have not been working for 3 weeks (& counting) on @Rogers...at least in dt Toronto. Unacceptable IMO. Pls help! #FrustratedFan

  • no_in_red the morally corrupt α.t (@no_in_red) reported

    @RogersHelps is there an internet outage in Toronto ? 😭😭

  • Alexfournier87 Alexandre Fournier (@Alexfournier87) reported

    @RogersHelps I'm loged itsnot that, it say that I'm not entitled to watch the game! Not a blackout game either!

  • Little_Miss_DT Diana T (@Little_Miss_DT) reported

    @RogersHelps In the L5W Mississauga area & our Internet has been cutting out all morning & now it won’t come back on. The usual reboot of the modem was done earlier, the problem persists. Is this a wide spread service interruption & if so when is it expected back? Trying to WFH!

  • ThePuRRRBlog The PuRRR (@ThePuRRRBlog) reported

    @RogersHelps My internet is down again!

  • mayatarud maya (@mayatarud) reported

    In the time @Rogers wifi has been down I have - gone for a drive - got dinner and dessert - watched the entirety of 9 To 5 with my family - Exercised - Called Rogers I just want to be able to go to my online classes tomorrow 😩

  • Little_Miss_DT Diana T (@Little_Miss_DT) reported

    @ThePuRRRBlog @RogersHelps Our service is generally unstable as well but today was ridiculous. It seems to be working for the last hour which is a vast improvement from this morning

  • pkpickle Patrick Kinney (@pkpickle) reported

    @RogersHelps is there something up with the NHL Live on Xbox? Works on every other device I have, but keeps telling me I need to sign in and then it says someone else is using the account??

  • rpkeshav Keshav (@rpkeshav) reported

    very bad experience in getting new mobility connections. Your win back team called and offered a plan but on receiving the agreement it’s not as promised. Try to get it addressed for last one week. Being redirect to differ teams but no results. Frustrating exp..@RogersHelps

  • AynCooney Ayn Cooney (@AynCooney) reported

    @RogersHelps ...my internet and cable are down again. Did the usual check of modem, etc and tried to search for service interruption using your chat bots and website. It has been wonky for over an hour. So I know it is on your side, not mine. Help would be great. Thanks.