Rogers outages and service status in Richmond Hill, Ontario
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Full Outage Map
- Rogers generated 6 outage signals in the last 24 hours around Richmond Hill, including 6 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Sep 13, 3:00 PM EDT.
- Internet (61%)
- Wi-fi (16%)
- Total Blackout (7%)
- E-mail (6%)
- TV (5%)
- Phone (4%)
The latest reports from users having issues in Richmond Hill come from postal codes L4C .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Richmond Hill, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Markham, Scarborough, North York, York, Richmond Hill, King, and Vaughan.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 20 minutes ago |
|
Toronto
|
Internet | 2 hours ago |
|
Toronto
|
3 hours ago | |
|
Toronto
|
Total Blackout | 6 hours ago |
|
Toronto
|
Wi-fi | 8 hours ago |
|
Toronto
|
Wi-fi | 8 hours ago |
Nearby cities with recent reports
Community Discussion
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Rogers Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Lindy Deckert (@LindyDeckert) reported from Markham, Ontario@RogersHelps no streaming services tonite or last night. Help us out
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E_Rozie (@E_R0z1E) reported from Toronto, Ontario@RogersHelps Already spoke to Support, yet another outage for Toronto
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Modern Pundit (@sen127) reported from Toronto, OntarioIf you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS
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AG (@heyref88) reported from Vaughan, Ontario@RogersHelps I’ve been on hold for over an hour waiting to speak to the customer retention area. In what world is this acceptable??
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JodyBerkes (@jodyberkes) reported from Toronto, Ontario@RogersHelps I am in north york Bathurst and sheppard my internet is down.
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Kristen Ridley (@KristenRidley) reported from Toronto, OntarioUgh, @RogersHelps your service is the worst. None of my services working for going on 3 hours now. So much for those emails from your CEO about doing better.
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Jason Sordi (@carrera_77) reported from Purpleville, Ontario@RogersHelps hi I have an old cable box on my property that’s falling over on to my fence.I thought its Bell’s but they confirmed it’s urs. I’ve called your customer support & keep getting bounced around. can you give me the # for the department that looks after this equipment?
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t. anon 👽 (@tyrelasaurus) reported from Toronto, OntarioI could do with 100% less grovelling emails from @Rogers and instead just offer us all REASONABLY PRICED mobile plans. Have you considered this option for customer retention/damage control?
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Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario@RogersHelps 24 hour support-just not 24 hours in a row......
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Dani (@Dani_official13) reported from Toronto, Ontario@RogersHelps I have been on hold waiting to talk to someone for over an hour and live chat is also telling me I need to wait. GET IT TOGETHER or I WILL cancel my service
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M79 aka Manny79 (@cdnwallguy) reported from Vaughan, OntarioWhat is going on with @RogersHelps I’ve been on hold for over four hours waiting for tech to resolve my email issue. It’s bloody ridiculous.
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Mark Orlan (@MarkOrlan) reported from Toronto, OntarioI was just starting to get into #BachelorInParadise and of course the @Rogers NextBox reboots twice. Seems there’s another #Rogers #outage in our area. I’m not sure they’re living up to their new service level commitments. Oh, and need I mention internet issues? …constant 😤
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Poly Andrada⭐️⭐️⭐️ (@SalaPoly) reported from Toronto, Ontario@RogersHelps my internet is so slow that the speed test asked me 3 times to retry. I tried to contact customer service and nothing. How can I get assistance?
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Joe LaFortune (@joe_lafortune) reported from Toronto, OntarioHey, @RogersHelps, please fix your digital channels on Ignite. Two days now they are unwatchable, hanging up every few seconds. I’ve been patient. Now it’s time for you guys to fix it!
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Adam Scott (@AdamScottEnv) reported from Toronto, Ontariointernet is still down after four days. @RogersHelps cable network is ‘degraded’ in my area apparently, but the company refuses to help or provide information. My ISP @TekSavvyBuzz gets no information from them at all. Unacceptable service quality. #oligopoly @CRTCeng
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Alicia (@CuteBabyBella26) reported from Toronto, Ontario@Rogers your company does not know how to treat your clients, my family has been with this **** company for 30 years. But will now be canceling all services.
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Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario@johntory's press release says something along the lines of "thank you to Torontonians for trusting me as mayor"...spoiler alert, I never trusted him. I can't put my faith in a corporate lackey for a predatory company like @rogers. **** you, Tory.
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Angel Macellones (@macellonesangel) reported from Toronto, Ontario@simonjagassar @RogersHelps Same issues with me.
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Jowan Manjooran Jomon (@JowanJomon) reported from Malvern, OntarioThe internet has been down since yesterday evening here @RogersHelps
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Thomas Jay Hayes (@thomasjayhayes) reported from Toronto, OntarioMy stupid Ignite TV doesn’ work even though we installed it thee days ago. What the effing Eff @RogersHelps? Your products are bad.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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brokencool (@brokencool) reported@RogersHelps So there is an issue?
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Trawets Namknom (@TheBareAssLodge) reported@JayGenXer @Rogers Absolutely garbage service
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Zhenyu (@Zhenyubgaw) reported@RogersHelps I can't contact the customer support. After waiting on hold for several hours, my call was disconnected by their system
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David (@DKathary_) reportedIs @rogers internet down? @rogershelps
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Canucks Big Picture Analysis (@CanukBigPicture) reported@princessrica84 @Sportsnet @Rogers Unfortunately, this market can't sustain sports radio. I don't think there is enough fan support. We have seen it fail 3 times already. Maybe someone will do something to fill the void.
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Cristina Aiello (@caiello2) reported@RogersHelps Do you have any idea how long the wait time is for customer service or technical assistance. Hire more staff and train them fully.
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KIRO Service Consultation (@ampharan) reported@RogersHelps we closed our account in October 2025, finally got our refund then you decide to bill us for roaming. What is your problem?
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Amrith (@hopingcanadian) reported@RogersHelps Internet down for the last hr and a half. - cambridge ontario. Im on phone and also trying to get hold of someone on chat. No reports of outage as yet. Could you help me in anyway ?
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BNKB (@banknotekb) reported@RogersHelps @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?
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George Glass (but not imaginary)✌️™ (@shoelettuce) reportedFour times now on different days at different times, @Rogers has told me “we’re currently experiencing extremely high call volume and cannot help, please call again later” and disconnected me. Is this a joke??