Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E and L4S.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 12/23/2025 21:05

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Thornhill, Scarborough, Markham, Stouffville, Vaughan, North York, Richmond Hill, Woodbridge, Maple, Downsview, North Park, King, Rexdale and Concord.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaThornhill Internet
CanadaToronto Internet
CanadaToronto TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • AmandaRisser1 Amanda Mae Risser (@AmandaRisser1) reported from Toronto, Ontario

    @Rogers @RogersHelps @INTERPOL_HQ Do some mobile phone cases cause more damage than help? Do they block features and cause phones to overheat? Can magnets, etc. damage the phone, etc.? Can someone add something "special" to hack your phone, steal your services, etc.?

  • twittdaddy25 Prakash Tailor #ABEFTeam🇨🇦 (@twittdaddy25) reported from Vaughan, Ontario

    @Rogers @RogersBiz @RogersHelps I work for a delivery partner. Lost a whole day income on April 19th during network outage . How am I getting compensated?

  • AmandaRisser1 Amanda Mae Risser (@AmandaRisser1) reported from Toronto, Ontario

    @RogersHelps I think it might be a problem with your program. Is it compatible with Apple?

  • honomore Linda (@honomore) reported from Toronto, Ontario

    @ScottFoxonair $100 credit to each customer -on hold with Rogers - probably for 25 mins!!! Businesses should be compensated #911 #rogersoutage @Rogers

  • GhaydaNassar Ghayda Nassar (@GhaydaNassar) reported from Toronto, Ontario

    @RogersHelps @Rogers Is it a cyber incident?

  • King_Adanis99 Adanis Antetokounmpo (@King_Adanis99) reported from Toronto, Ontario

    @Rogers What is the point of being a customer if the Raptors game isn’t being shown in my region and the team is from my region????

  • crofts_kevin Kevin Crofts 🇨🇦 (@crofts_kevin) reported from Toronto, Ontario

    @RogersHelps Just received my monthly bill. Received not one penny of a credit for 2 phones for the wireless service interruption

  • Type1Dayna Dayna (@Type1Dayna) reported from Toronto, Ontario

    @RogersHelps trying to cancel my internet online nightmare process even your chat service sucks. I will be canceling my cell service as well soon @rogers worst #service EVER

  • karrio Karri Ojanen (@karrio) reported from Toronto, Ontario

    Although it’s only telco wire and thus no live current run through, the boxes that are left open, and occasionally taped back shut by the crews like that’s a solution, are there for kids to play with, wires for ppl & animals to trip on etc. @RogersHelps perhaps @311Toronto cares?

  • indicisivelibra Jonas Fox (@indicisivelibra) reported from Toronto, Ontario

    @RogersHelps is anyone actually experiencing internet outage since yesterday? Or is it just me? Im so confuse...

  • ssstephaaanieee 𝚜 𝚝 𝚎 𝚙 𝚑 𝚊 𝚗 𝚒 𝚎 (@ssstephaaanieee) reported from Toronto, Ontario

    @RogersHelps I've already wasted almost 6 hours of my life with you now. What can you do on twitter that they haven't been able to do on the phone? Someone was supposed to put in a special request to have a service rep come to our house today. Only to find out it wasn't submitted.

  • AmandaRisser1 Amanda Mae Risser (@AmandaRisser1) reported from Toronto, Ontario

    @Rogers what is your 'vacation blackout'? Isn't it the same as any other time of year in terms of covering vacations? Only some employees must work it? Which ones? Just saw this on your online job application.

  • MarsBolton Marianne Bolton (@MarsBolton) reported from Del Ray, Ontario

    @RogersHelps this is ridiculous! Would love my Internet back! Trying to have a mother’s day Crown marathon with my mother and this outage happens! Not Cool!

  • pantandshirtman Fare evader (@pantandshirtman) reported from Toronto, Ontario

    The entire country hasn’t had service all day you retards @RogersHelps how is that even possible

  • AmandaRisser1 Amanda Mae Risser (@AmandaRisser1) reported from Toronto, Ontario

    @RogersHelps my bill can only be viewed by me under "billing & payment, payment history". Why? Is your system broken?

  • AmandaRisser1 Amanda Mae Risser (@AmandaRisser1) reported from Toronto, Ontario

    @RogersHelps "If you want to temporarily disconnect all your telephone services and suspend your billing while retaining your telephone number, you can subscribe to the Seasonal Suspension service by contacting us and requesting Rogers Home Phone Account Changes." Really?

  • Omari1974 Omari (@Omari1974) reported from Vaughan, Ontario

    @Rogers Are we going to be compensated. I was without service from When I woke up at 5am till 7pm.

  • karrio Karri Ojanen (@karrio) reported from Toronto, Ontario

    @311Toronto @RogersHelps Thank you, I will send the email. If the City will be able to assist with this, I’ll be happy, as I see Rogers have taken very little action to fix the wires over the past year.

  • Rachel_Sa Rachel Sa (@Rachel_Sa) reported from Toronto, Ontario

    @RogersHelps Our wireless Internet is down and no amount of re-booting can get it up and running. Can I DM you our account # for assistance?

  • flozer Anna Withrow (@flozer) reported from Toronto, Ontario

    @RogersHelps we’ve been having intermittent internet issues since Sunday, they’re particularly bad today. Are there any service problems in M6N?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • ktfeenan Kevin Feenan (@ktfeenan) reported

    @Rogers is down again.... So much for reliability

  • Barnesteaching Ms. Barnes (@Barnesteaching) reported

    @Jjenld @RogersHelps Mine is down, too. Trying to check for an outage is a run around with links circling back to each other with no info.

  • MAAdeyeri Adewale (@MAAdeyeri) reported

    @RogersHelps I am have service interruptions in my area, I do not know if this affects only me or my entire area. Can this be urgently addressed.

  • eightdeck Cait (@eightdeck) reported

    @RogersHelps Honestly im getting tired of having to constantly talk to someone to get my expensive services to work as they should. But ill send a message since its STILL not working

  • choristerathome Claire 🇨🇦📖 (@choristerathome) reported

    Just received a text message, apparently from @Rogers about a credit for my monthly billing. Wrote it off quickly as a scam, but it was alarmingly plausible in light of the recent service outage it referenced.

  • Manibouy83 Mani (@Manibouy83) reported

    @JaysCare @Rogers None of this matters when people can't even rely on your network to use essential services or to run their business!!! Unreliable network...

  • TJ_Smizzy Tyler Smith 🇨🇦🏴‍☠️ (@TJ_Smizzy) reported

    @RogersBiz How will it work when your network is always down? Dial up internet seemed to be more stable with more up time than yours.

  • jithilgeorge jithil george (@jithilgeorge) reported

    @RogersHelps I am facing service outage from morning. How I will work today? When I call service desk they are ETA is 4.30pm. This will cause to loss my entire day work.

  • ErinDeYoung1 Erin Dee (@ErinDeYoung1) reported

    @RogersHelps Another internet outage in my area?! This is getting ridiculous!!

  • Jjenld Jen (@Jjenld) reported

    @RogersHelps again the internet is down. What exactly does Roger's provide at this point other than headaches?