Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E, L4B and L4S.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 11/18/2025 18:15

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Scarborough, Toronto, Richmond Hill, Thornhill, Vaughan, North York, Markham, Maple, York, Woodbridge, North Park, Stouffville, Concord, King City and Kleinburg Station.

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City Problem Type Report Time
CanadaScarborough Total Blackout
CanadaToronto Internet
CanadaToronto Internet
CanadaRichmond Hill Total Blackout
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @RogersHelps Never subscribed to such service .. have Twitter and I’m linked to twitter

  • brukneck Brukneck aka Don (@brukneck) reported from Toronto, Ontario

    @RogersHelps @Rogers @Bell You would almost think this is a business strategy because it's nothing like the level of service we pushed while I was at Rogers. ..... disappointing to say the least.

  • mscott71 Mike Scott (@mscott71) reported from Toronto, Ontario

    Wait! I remember why I’m not a @RogersHelps customer! Because while the house was being built and I wanted them to run a cable line before the walls were closed so we didn’t have to drill holes in my new walls after they were finished, Rogers said they didn’t want my business!

  • briank_im Brian Kim (@briank_im) reported from Toronto, Ontario

    .@RogersHelps my service goes down far too often. Happening again this morning. Even if it's temporary it's very disruptive to someone who works from home

  • CityAdrian Adrian Ghobrial (@CityAdrian) reported from Aurora, Ontario

    @RogersHelps Rogers ignite is down at my parents home and we’ve been on hold for 30 minutes and counting for a “live agent”

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @RogersHelps Oh really Had all kinds of calls my local SIM card from Rogers Was saying that my incoming calls were coming from Switzerland That SIM card never worked on my I phone

  • saraurowitz sara urowitz (@saraurowitz) reported from Aurora, Ontario

    @koodo @RogersHelps Jessica, a kind and polite customer service rep from @RogersHelps has set up an appointment for me with @Rogers to talk about moving my 3 numbers from @koodo @TELUS. @koodo you have some customer service catch up to do!

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @RogersHelps It doesn’t matter anymore I love my twitter Had always issue with connectivity However now I don’t have a sim or access to my Dell computer everything is On twitter

  • hanz8669 Alexander Schnurr (@hanz8669) reported from Toronto, Ontario

    @RogersHelps Thank you I will. I actually don’t mind this slowed down 512kbps data speed but since it resets tomorrow and the max speed data expires tomorrow because my data resets tomorrow imma blow it all tomorrow. All 3GB of it. 😂. It shouldn’t be too hard since I’ve already used 17GB

  • brukneck Brukneck aka Don (@brukneck) reported from Toronto, Ontario

    @Rogers @RogersHelps and just like that 25+ years of loyalty gone - totally preventable ....Cable Internet and homephone on a competitors network now.

  • bluecloth Art (@bluecloth) reported from Markham, Ontario

    @RogersHelps Ignite tv sucks... frozen screens... pixelated fuzzy picture sometimes... black screen when you’re watching sporting events... the tv upstairs doesn’t connect anymore. So sorry I have to pay for this crappy service

  • themurphyz Colette & Sheldon (@themurphyz) reported from Toronto, Ontario

    Thx @Rogers @RogersHelps for "accidentally" causing anyplace tv to have an outage.

  • Frenchie_TO Frenchie (@Frenchie_TO) reported from Toronto, Ontario

    @RogersHelps Just take these sarcastic jabs and move on... It fixed itself, like most connectivity issues (many) I've had since I "switched" to Ignite.

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @RogersHelps My new Dell desk top computer got also affected I bought my Dell in Canada not in USA On my Amex Credit card Had so many issue with wifi had to close everything.

  • mscott71 Mike Scott (@mscott71) reported from Toronto, Ontario

    @RogersHelps Yes. And now I wait another two days for the next appointment because neither you nor they place any priority on customer service.

  • mscott71 Mike Scott (@mscott71) reported from Toronto, Ontario

    @RogersHelps I am your mobile customer. But I wont be for much longer specifically because of this indecent.

  • mscott71 Mike Scott (@mscott71) reported from Toronto, Ontario

    @RogersHelps In this particular incident, yes Teksavvy is your direct customer but Rogers providing them with shit service is affecting me.

  • sarahmduong sarah duong’s stale conversations. (@sarahmduong) reported from Toronto, Ontario

    @RogersHelps Having internet issues. Sent a DM.

  • mscott71 Mike Scott (@mscott71) reported from Toronto, Ontario

    And after sitting at home for two hours waiting for r @RogersHelps technician I find out they’ve randomly cancelled the call for no apparent reason and there’s no way to get someone out today. Absolutely imcompetent customer service.

  • YashYanthi Yashy Murphy (@YashYanthi) reported from Toronto, Ontario

    @bijuleni @zamlos I've had the low speed option for years now and haven't had any issues tbh. I first had it with @FreedomMobile and now with the @Rogers infinite family plan. I also jump on wifi when traveling and usually buy a local SIM if I'm somewhere for more than 10 days.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Songbird_7_ LeVar Burton Stan Account 📖🌈🦋 (@Songbird_7_) reported

    @RogersHelps Look at that: it’s fixed. Guess it was a you problem, and I didn’t have to tell you anything.

  • SRollo91 Shaun Rollo (@SRollo91) reported

    @RogersHelps I'm paying $30 per month for a service that doesn't work properly. Every game I watch on NHL Live, always has issues in the third period. Constant skipping and lagging

  • k_webb83 Kelly Webb (Treen) (@k_webb83) reported

    @Rogers I must thank you for the whopping $5 credit given between my husband and I for this past April's service disruption (which lasted over 2 days for us rural folk). I hope it didn't break your bank! 🙄 #sarcasm #switchingtobell immediately!

  • umaruu_ umaruu_ (@umaruu_) reported

    @DiggzWorld @Rogers I'm in the exact same boat. Over $200+ a month, and currently in a middle of 4 hour outage. Internet + Cable + Phone is all connected which is so inconvenient! And when I called to lower my bill, I was told nothing could be done. I'm seriously considering another SP.

  • gerryteoli Gerry Teoli (@gerryteoli) reported from Whitchurch-Stouffville, Ontario

    @RogersHelps I’ve got two kinds of PVR’s. The old kind gets the MLB channel today. The NextBox doesn’t get it today. I’m in Stouffville. Is there a Rogers wide issue or is it me?

  • ThatsGA Gaurav Agarwal (@ThatsGA) reported

    @Rogers @RogersHelps service issues in Toronto M2N area? Internet out for over an hour now

  • GLSilvermanMD GSilverman 🇨🇦🇪🇹 (@GLSilvermanMD) reported

    @Rogers another Rogers outage, TV, phone and internet 🙄

  • kh208 Keith Hazelton (@kh208) reported

    @RogersHelps my internet is not working, is there an outage south of ottawa?

  • SRollo91 Shaun Rollo (@SRollo91) reported

    @RogersHelps Will do. It's frustrating, but I get that there's not much that can be done without a full visual of the issue

  • lifemorecowbell Cate "Two Mask One Shot" McKim (@lifemorecowbell) reported

    @Songbird_7_ @DelfTerry @RogersHelps Yep. I recorded the 10pm Pose broadcast & the issue started toward the end of the first half hour. Watching 11PM broadcast now. Same issue. Sound is fine, but picture is a series of stills. Other channels are fine.