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Rogers Outage Report in Richmond Hill, York, Ontario

Why is my Rogers service not working?

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The latest reports from users having issues in Richmond Hill come from postal codes L4C and L4S .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map Near Richmond Hill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Markham, Scarborough, Thornhill, Maple, Vaughan, York, North York, Richmond Hill, Woodbridge, Purpleville, Downsview, Kleinburg Station, King City, and Stouffville.

CityProblem TypeReport Time
Toronto Internet 22 minutes ago
Toronto Total Blackout 4 hours ago
Toronto Internet 4 hours ago
Toronto Internet 8 hours ago
Toronto E-mail 9 hours ago
Toronto Internet 10 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • SophiaCybulski
    Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @RogersHelps Try calling my landline 4165467116 It is going somewhere .. but here after the tests would never connect

  • BigBuddah2019
    Felix 🇨🇦 (@BigBuddah2019) reported from Toronto, Ontario

    @RogersHelps The issue def started after i got the bank from the no name place. Sitting at Wimpy's diner & saw my screen was flashing & not charging like I was hoping for. The type C that came with it, im using it on the head attached to my wall

  • Lambretta_Pizza
    Lambretta Pizzeria (@Lambretta_Pizza) reported from Toronto, Ontario

    @RogersBiz I called already, the issue is that your company can't come here to service the phone lines for another 48 hrs. Not acceptable

  • CarloGon
    Carlo Gon (@CarloGon) reported from Vaughan, Ontario

    @Rogers @RogersHelps We are STILL having problems with our internet. We did all the tests you suggested. It's not our problem. YOUR modem, when connected directly to a laptop is 1/2 the Gig we are paying. #FixThisIssuePlease

  • stjamestownfire
    Displaced Residents of 650 Parliament (@stjamestownfire) reported from Toronto, Ontario

    @RogersHelps No problem. I'll tell him to contact you. PS - this has been a recurring issue for residents of #650Parliament

  • SophiaCybulski
    Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @RogersHelps No , my brother in law never saw anything like that before worked with Rogers technicians to revive my landline but of any use and I have returned everything to Rogers store the back box modem

  • adriannap
    Adrianna Pebbles Prosser (@adriannap) reported from Toronto, Ontario

    @magicalmudge @Rogers @CRTCeng @TekSavvyCSR (I want costumes apparently) but customer service sounds cool too. I just haven’t had first had experience so spelling it is hard ;)

  • stjamestownfire
    Displaced Residents of 650 Parliament (@stjamestownfire) reported from Toronto, Ontario

    @nejsnave @RogersHelps @normsworld @AnnaWas59994631 @rehan408 @k1ng__b @NMehari @OnElectionDay @ProjectHorizon_ @claire_floody @Mirandanthistle I understand. This was one of my biggest concerns after the fire. I knew people would have issues with the cable company.

  • aly_manji
    Aly Manji (@aly_manji) reported from Toronto, Ontario

    @RogersHelps I see other customers complaining in Scarborough. Hopefully you will have the service restored.

  • Lambretta_Pizza
    Lambretta Pizzeria (@Lambretta_Pizza) reported from Toronto, Ontario

    Our phone system is down today and @Rogers doesn't understand what urgency means. #SmallBusiness @RogersBiz please use our website to contact us thru email or make #reservations on our site. Thanks for understanding

  • bruixilatina
    bruixa (@bruixilatina) reported from Toronto, Ontario

    @RogersHelps I was watching on my smart tv and suddenly the connection was lost and my Tv is connected through Ethernet cable so I assume it’s a network isssue and not my modem.

  • SophiaCybulski
    Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @Rogers my profile has been created. However someone else may have it .. hopefully Dell can address this issue For I live on this I phone .. things are created from the web

  • SophiaCybulski
    Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @Rogers I haven’t moved and I’m not a new customer

  • ACJamieFox
    Jamie Fox (@ACJamieFox) reported from Toronto, Ontario

    @Skeeter00007 @Rogers @TELUS Greed never gives.

  • SophiaCybulski
    Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @RogersHelps sorry however it is very bad Rogers for I could not tweet you directly things simply disappeared

  • SophiaCybulski
    Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @RogersHelps Now I have this red signal on the box and do not wish to damage anything And the landline issue with my number 4165467116 is unresolved

  • aly_manji
    Aly Manji (@aly_manji) reported from Toronto, Ontario

    @RogersHelps We just lost internet and cable in our area by Midland Road and Kingston Road. Wanted to know if there has been an issue reported.

  • BigBuddah2019
    Felix 🇨🇦 (@BigBuddah2019) reported from Toronto, Ontario

    @RogersHelps Hi im now having issues where my phone is suddenly activating the voice assistant

  • HealthyCityMaps
    Anthony Smith (@HealthyCityMaps) reported from Toronto, Ontario

    @cspiering @Rogers @MapleLeafs If you are looking for internet - I suggest @Virgin they have the exact same service as bell, but half the cost :) Works well for us!

  • mycats7223
    jean (@mycats7223) reported from Toronto, Ontario

    @RogersHelps cant use "robokill" app. My carrier doesnt support "conditional call forwarding". US carriers do.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • UnbarredMoose
    Dave Fogarty (@UnbarredMoose) reported

    @JimJohannsson @RogersHelps So if they don't show or call it is on teksavvy then? That is wrong and even defending this company who allowed their tech to not show or communicate he couldn't come being he had my phone number is just as bad. Rogers needs to be better period

  • J_oN_C
    Jonathan - SoulJoN (@J_oN_C) reported

    @RogersHelps I'm trying to create an account on the NHL app to link it with the monthly subscription I have take with iTunes but it doesn't work. Can you help ?

  • JimJohannsson
    Jim Johannsson (@JimJohannsson) reported

    @UnbarredMoose @RogersHelps Dave, the company that sends you the bill for your service is responsible for your service. In this case it sounds like Teksavvy is the ‘throat to choke’. Yes, they are a reseller but it’s still their job to coordinate with Rogers on your behalf. You’re their customer.

  • DSchellenberg
    David Schellenbërg (@DSchellenberg) reported

    @theonlypwj @RogersHelps Ha! I hope there is something more interesting than peculiar pairing problems for tomorrow.

  • waldo50927939
    waldo (@waldo50927939) reported

    @RogersHelps I’ve been trying to contact your support which has been absolute hell, I’m trying to watch the nhl app, it freezes reverses the game and crashes, I pay 30$ a month to watch 1 team play THATS IT and when I contact support through chat I’m greeted very unprofessionally

  • Empress8181
    ♋❤Gɹ€€KEɯPɹ€S§❤️♋ (@Empress8181) reported

    @Rogers WORST COMPANY OF LIFE! PERIODT!🤬🤬🤬🤬🤬🤬🤬🤬

  • DSchellenberg
    David Schellenbërg (@DSchellenberg) reported

    @RogersHelps Nothing has changed at all. The two remotes are with their original units. Typing in the code does nothing. An internet search reveals this problem has happened before.

  • DylanEssayy
    Dylan (@DylanEssayy) reported

    @RogersHelps complete service outage in Strathroy Ontario. Been out for an hour already, any ETR?

  • yet_pithy
    Ian Sinclair (@yet_pithy) reported from Toronto, Ontario

    @RogersHelps service continues to be slow-to-out in our east york place all day. We were told 8 hours ago service people would look into outages in our area but so far - no improvement. This needs to be fixed promptly or we should be compensated for the lack of access.

  • mad_rage
    jim bob (@mad_rage) reported

    @dwancherry @RogersHelps It's all garbage