Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E, L4B and L4S.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 11/24/2025 12:45

November 24: Problems at Rogers

Rogers is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, North York, Maple, Woodbridge, Thornhill, Markham, North Park, Vaughan, Richmond Hill, York, Scarborough, Stouffville, Concord, King City and Kleinburg Station.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Total Blackout
CanadaToronto Internet
CanadaToronto E-mail
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • CulturalCurator Jacqueline Olivia (@CulturalCurator) reported from Toronto, Ontario

    Just experienced the WORST customer service in a very long time with @Rogers. I've been a loyal customer for years and years, and after this encounter, I'm seriously thinking of switching telephone providers and bringing my family with me.

  • brukneck Brukneck aka Don (@brukneck) reported from Toronto, Ontario

    25+years battling the encumbant telephone companies as Call Net / Sprint / Rogers (MetroNet /AT&T /Allstream) never thought I'd see a Bell truck in my driveway. Good job @Rogers

  • BelovedBrands 🎈Beloved Brands🎈 (@BelovedBrands) reported from King, Ontario

    One more scam by @Rogers I have the Rogers Device Protection, my iPhone has a cracked screen on the back. They sent their protection to a 3rd party who say it’s either $300 to replace or $100 to fix, taking one week. What a scam. I’m going to upgrade to the 11. Not Rogers.

  • saraurowitz sara urowitz (@saraurowitz) reported from Aurora, Ontario

    @koodo @RogersHelps Jessica, a kind and polite customer service rep from @RogersHelps has set up an appointment for me with @Rogers to talk about moving my 3 numbers from @koodo @TELUS. @koodo you have some customer service catch up to do!

  • BelovedBrands 🎈Beloved Brands🎈 (@BelovedBrands) reported from King, Ontario

    @RogersHelps Yes but I bought “Rogers” protection. You let your customer down. I’m near the end of my contract. So it is easier to switch to another company. No one offering a reason to stay.

  • CityAdrian Adrian Ghobrial (@CityAdrian) reported from Aurora, Ontario

    @RogersHelps Rogers ignite is down at my parents home and we’ve been on hold for 30 minutes and counting for a “live agent”

  • brukneck Brukneck aka Don (@brukneck) reported from Toronto, Ontario

    @Rogers @RogersHelps and just like that 25+ years of loyalty gone - totally preventable ....Cable Internet and homephone on a competitors network now.

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @RogersHelps Yes for Apple replaced this I phone for me and I still had issues with your SIM card everything is closed now only twitter is alive and whatsapp

  • themurphyz Colette & Sheldon (@themurphyz) reported from Toronto, Ontario

    Thx @Rogers @RogersHelps for "accidentally" causing anyplace tv to have an outage.

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @RogersHelps Never subscribed to such service .. have Twitter and I’m linked to twitter

  • snkrbox_inc snkrbox (@snkrbox_inc) reported from Toronto, Ontario

    At @RogersBiz getting rid of cable boxes. Realized they don’t have a Twitter and assuming it has to do with the service

  • brukneck Brukneck aka Don (@brukneck) reported from Toronto, Ontario

    @RogersHelps Save the patronizing bs. Happens too often. And because of the piss poor outside cable install by @Rogers @RogersHelps @Bell can't install without significant work. A 20+ year Customer /former employee and you've negated any goodwill.

  • BelovedBrands 🎈Beloved Brands🎈 (@BelovedBrands) reported from King, Ontario

    @RogersHelps You lost a customer who wanted to upgrade, hand you more money and stay with you 24 months.

  • iDarija Darija Ivankovic (@iDarija) reported from Toronto, Ontario

    Hey @Rogers. Pick up your damn phones.

  • Frenchie_TO Frenchie (@Frenchie_TO) reported from Toronto, Ontario

    @RogersHelps Just take these sarcastic jabs and move on... It fixed itself, like most connectivity issues (many) I've had since I "switched" to Ignite.

  • Kevinmichaelt Kevin Michael (@Kevinmichaelt) reported from Toronto, Ontario

    @RogersHelps Yes I’m currently with Fido. I have been with Rogers/Fido for 15 years now between the 2 and incredibly disappointed with the rates and data issues I’ve been fighting for years

  • meaghanabc Meaghan Coulter (@meaghanabc) reported from Toronto, Ontario

    @Rogers please fix this internet outage quick.... I’m home sick and just wanna watch cheer squad on Netflix and not chew my data on my phone.

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @RogersHelps I had that a lot It was really exhausting and still have issues but no loner have the SIM card on this phone

  • bluecloth Art (@bluecloth) reported from Markham, Ontario

    @RogersHelps Ignite tv sucks... frozen screens... pixelated fuzzy picture sometimes... black screen when you’re watching sporting events... the tv upstairs doesn’t connect anymore. So sorry I have to pay for this crappy service

  • brukneck Brukneck aka Don (@brukneck) reported from Toronto, Ontario

    @RogersHelps @Rogers @Bell You would almost think this is a business strategy because it's nothing like the level of service we pushed while I was at Rogers. ..... disappointing to say the least.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • turniptruck77 Chris Glavin (@turniptruck77) reported

    @Kirsten_Hume @Rogers charged me roaming in the US and I didn’t even use my phone. When I asked for my money back I was laughed at!! Terrible provider

  • Teknic7 Mark (@Teknic7) reported

    @RogersHelps Days later and I'm still missing phone calls, my data coverage is spotty, and I'm dropping calls. Our house and business will never use another Rogers product ever again, and I'll be fighting to get out of our contracts

  • brukneck 🍁🍀 Brukneck aka Don 🌻 (@brukneck) reported

    @DossierCom @Rogers You can bet #Rogers was well aware of the 911 risk. Far toomuch liability for them not to be aware. They calculated the risk vs cost and guess what. Emergency services came up short....

  • mondrax21 Mondrax (@mondrax21) reported

    @MSNca The title is misleading @Rogers hasn't said the cause. 4 days of outage.and they just keep repeating "vast majority" "most". Their lines have more than 60 min. wait and no call gets through. Still no #OutageUpdate nor outage map #vastmajoritylie

  • Peechykn LivUrLife (@Peechykn) reported

    @RogersHelps @Rogers WIFI just went down about 15 minutes ago! Rogers people, is there another WIFI outage in Brampton??!

  • asacorps Ayodee (@asacorps) reported

    If I was @PierrePoilievre right now..I will be jumping on the @Rogers issue..people are tired of the Monopolies enjoyed by corporations and need competition that will allow innovation #rogersoutage #rogersdown

  • SavoieLabrador Shawn Savoie (@SavoieLabrador) reported

    @RogersHelps when are you guys gonna get the Wi-Fi working properly it’s so slow since the outage happened and after you guys restored the services wifi is messed up loads everything super slow on the iPhone big time

  • Pagmenzies Peter Menzies (@Pagmenzies) reported

    @BryanPassifiume @RogersHelps They hounded me for years for an unpaid cable bill run up by some guy with the same name in a city I'd never spent a night in let alone lived in let alone subscribed to their services.

  • followTrinity Trinity Daniels (@followTrinity) reported

    @CarryTelecom I've been on hold for over 12 minutes; can you get someone over to the phones... My internet is still down since the @Rogers outage.

  • LindaBlackmore4 Linda Blackmore (@LindaBlackmore4) reported

    @RogersHelps I’m still having problem’s..