Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E and L4S.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 03/09/2026 16:00

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. TV (13%)

    TV (13%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Richmond Hill, Scarborough, Woodbridge, North York, Vaughan, York, Purpleville, Maple, Downsview, Kleinburg Station, Markham, Thornhill, King City and Stouffville.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto Wi-fi
CanadaToronto Total Blackout
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • chezsiva Siva Swaminathan (@chezsiva) reported from Toronto, Ontario

    @RogersHelps I’ve been going through your customer service 3 times - going around and around in circles still no solution 😫

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @RogersHelps Yes for Apple replaced this I phone for me and I still had issues with your SIM card everything is closed now only twitter is alive and whatsapp

  • Toronto_Lori Lori fromTO 🇨🇦 (@Toronto_Lori) reported from Toronto, Ontario

    The solution was for @RogersHelps to give me a phone number I obviously already have. I called 30 days before the move. The nice person I spoke to asked for my new address, checked and said “yes, we serve that location. Installation will be easy.”

  • iDarija Darija Ivankovic (@iDarija) reported from Toronto, Ontario

    Hey @Rogers. Pick up your damn phones.

  • SaadAyub Saad Ayub (@SaadAyub) reported from Toronto, Ontario

    @RogersHelps it’s Monday, why do you have to add an outage on top of that 😡😡. M5V area plz fix it!

  • AtomRadioShow Mike Atom (@AtomRadioShow) reported from Vaughan, Ontario

    Wow does @RogersMediaPR @RogersBiz ignite is HORRIBLE internet and TV service. Rogers - You suck! Guess who doesn’t care if they get a Rogers Radio job😂

  • chezsiva Siva Swaminathan (@chezsiva) reported from Toronto, Ontario

    @RogersHelps Finally problem resolved - it took 2 hrs

  • michaelnugent Pumpkin Spice Mike 🎃 (@michaelnugent) reported from Toronto, Ontario

    @RogersHelps The conference line was only at that number and area code, so I didn't have another one to use. Our rescheduled meeting will use an alternative number, but this shouldn't have been an issue in the first place, especially since this was an important work conference call.

  • brukneck Brukneck aka Don (@brukneck) reported from Toronto, Ontario

    @RogersHelps Save the patronizing bs. Happens too often. And because of the piss poor outside cable install by @Rogers @RogersHelps @Bell can't install without significant work. A 20+ year Customer /former employee and you've negated any goodwill.

  • marmalade Kelly Knights (@marmalade) reported from Toronto, Ontario

    I love it when my home internet goes down when I'm working from my couch. This is why I keep my phone and home internet with different companies. Time to hotspot 😒 @RogersHelps

  • AbeLee81 Abe Lee (@AbeLee81) reported from Toronto, Ontario

    @asekander @Rogers My 7 is still going strong as well but the new camera sure looks nice. Since they no longer slow the older phones to a crawl with each iOS update, I haven’t had a reason to upgrade.

  • WayneRodriguez Wayne Rodrigues (@WayneRodriguez) reported from Toronto, Ontario

    @freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.

  • AGold_89 Alex (@AGold_89) reported from Toronto, Ontario

    @RogersHelps I got an email saying it “was being shipped” and to click the UPS link to track it, but you don’t provide any tracking number. The system is bad I don’t care about the wait

  • Toronto_Lori Lori fromTO 🇨🇦 (@Toronto_Lori) reported from Toronto, Ontario

    God help me, but I love awards shows. Too bad I’m missing the #Emmys2019 because @RogersHelps couldn’t send someone able to hook up internet/tv in the middle of Toronto despite me waiting for 2 appointments. (1 was a no show.)

  • snkrbox_inc snkrbox (@snkrbox_inc) reported from Toronto, Ontario

    At @RogersBiz getting rid of cable boxes. Realized they don’t have a Twitter and assuming it has to do with the service

  • Kevinmichaelt Kevin Michael (@Kevinmichaelt) reported from Toronto, Ontario

    @RogersHelps Yes I’m currently with Fido. I have been with Rogers/Fido for 15 years now between the 2 and incredibly disappointed with the rates and data issues I’ve been fighting for years

  • pelicanseal George James (@pelicanseal) reported from Toronto, Ontario

    So now @Rogers @RogersHelps is making more excuses on why cell phone charges are getting worse. The only they’re igniting is crappy customer service

  • meaghanabc Meaghan Coulter (@meaghanabc) reported from Toronto, Ontario

    @Rogers please fix this internet outage quick.... I’m home sick and just wanna watch cheer squad on Netflix and not chew my data on my phone.

  • AGold_89 Alex (@AGold_89) reported from Toronto, Ontario

    @RogersBiz @RogersHelps just reiterating the fact that your new online reservation system is an absolute farce. Not sure how you can take 6 days to ship a phone when I was 3rd in queue to get it and reserved early. Meanwhile all the local stores have the phone in stock. Awful.

  • brukneck Brukneck aka Don (@brukneck) reported from Toronto, Ontario

    25+years battling the encumbant telephone companies as Call Net / Sprint / Rogers (MetroNet /AT&T /Allstream) never thought I'd see a Bell truck in my driveway. Good job @Rogers

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • l_curty Curty Lazarus (@l_curty) reported

    @RogersHelps Hi Rogers. I’ve sent you a message direct too. But leaf’s game keeps cutting out on Ignite. Getting worse and worse. Updated system + restarted box. Website says no outage reported. What’s going on? What does tech operations or your NOC say?

  • RobertwGlover Robert Glover, no need to hide behind a username (@RobertwGlover) reported

    @RogersHelps be interesting to know how I could sign up for a service when I had NO SERVICE on Dec 24th, looking at my bill and it says I signed up then which is a blatant LIE on Rogers part, can't sign up for a service if I had NO SERVICE, and I wouldn't

  • foosh96 fsbrar96 (@foosh96) reported

    @Shawhelp @TELUSsupport @Rogers worst experience with internet 6 from shaw technical support don't have answers why it's not reaching all parts of the home just looking for reliable service

  • Ebushares Ebu (@Ebushares) reported

    @RogersHelps An hour+ later, yes. After being transferred multiple times I might add. Was looking to cancel a wireless SIM card order that wasn’t received.

  • Poly1234 George (@Poly1234) reported

    @1kirkmclean @Rogers You move down there for good seems like it’s been months

  • JonathanRSonier Shinobi (@JonathanRSonier) reported

    @Bell Just had a service technician come to my house… I must say the technician makes me want to switch over to @RogersBiz because of the horrible customer service!

  • jennijenchin Jennifer Chin (@jennijenchin) reported

    @RogersHelps I have ignite and my tv isn't working. WiFi is working but not tv getting error XRE-03137. Tried rebooting and doesn't work.

  • amitalking2much Tee (@amitalking2much) reported

    @RogersHelps on hold for 2+hrs. Reached live chat to understand why I have no data access with an infinite 10 plan. Was told issue resolved when it wasn’t. Called again. 2+hrs on hold. Had the rudest agent laughing at my issue and transferred me to no one. I’m done with Rogers

  • littlebearhardt shannon bernhardt (@littlebearhardt) reported

    @RogersHelps hi there! internet has been down for several hours. could someone please contact me about this?

  • PhDmyself PhD Sense of It 😌 (@PhDmyself) reported

    @Rogers is a horrible HORRIBLE company. I’ve been trying to get a hold of a customer service since last week Wednesday and been calling them like 6 hours a day yet no luck! I will NEVER EVER use their services at all!!! All you get is stress! #rogers