Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E and L4S.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 12/31/2025 18:55

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Markham, Maple, Stouffville, Vaughan, Woodbridge, North York, Scarborough, Thornhill, Richmond Hill, Downsview, North Park, King, Rexdale and Concord.

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City Problem Type Report Time
CanadaToronto Wi-fi
CanadaToronto Wi-fi
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • ruimiguel_17 Miguel Carvalho (@ruimiguel_17) reported from Toronto, Ontario

    Hey @Rogers , I sent a message using live chat to inquire about how long would I need to wait for an Apple Watch and Mary Ann, the assistant online was rude and kicked me out of the live chat for no reason without trying to explain why! Is this your type of customer service?

  • MarsBolton Marianne Bolton (@MarsBolton) reported from Toronto, Ontario

    @RogersHelps just curious if there is an Internet outage in the M6M postal code area

  • melafirman Mel Firman (@melafirman) reported from Toronto, Ontario

    @flobu1a @Sportsnet @RogersHelps Just terrible.

  • righteousbean bean (@righteousbean) reported from Toronto, Ontario

    @jrovsovskein @RogersHelps It is horrible! We’re our for a bit almost daily. Our power was flickering earlier too.

  • morfeus44 morfeus44 (@morfeus44) reported from Toronto, Ontario

    @RogersHelps You actually replied to this tweet before you dm'd me but whatever. Now I'll fill out your form once again so that I may get the service I'm paying for back.

  • bread_whole Whole Wheat Bread (@bread_whole) reported from Toronto, Ontario

    @RogersHelps so if I call rogers to order a new phone you guys are charging me a $50- but if I order it online there’s no charge? Terrible system in place here- you cant help people without taking more money?

  • Dr_L3cter ارتورو ساموديو Arturo Zamudio (@Dr_L3cter) reported from Toronto, Ontario

    @RogersHelps I need your help... I send you a message and you don't answer me yet!! What's going on?

  • philistweeting Phil Kane (@philistweeting) reported from Vaughan, Ontario

    Have you been to a @Rogers store lately? Before entering I had to scan QR code for my turn to enter, show ID, and was then asked to pull down my mask and look at the camera. WTF? I also wasn’t allowed to open the door on my own. All of this to return a modem.

  • DianeFisico Diane Fisico (@DianeFisico) reported from Toronto, Ontario

    @RogersHelps Terrible customer service! Was just accused of lying about a bill I received. Get your crap together!

  • MotifConsulting Kamal Gautam (@MotifConsulting) reported from Toronto, Ontario

    .@Rogers has the absolute worst customer service of any company I’ve ever worked with. Not just nay Canadian telecom company - any company. Ever. How are they still in business?

  • jmaltman Jamie Maltman #Play365 (@jmaltman) reported from Richmond Hill, Ontario

    @RogersHelps cable and Internet down in Richmond Hill ON

  • coolmanjun 정영준 チョン・ヨンジュン (@coolmanjun) reported from Toronto, Ontario

    @RogersHelps I have an online test in a hour but the internet seems down for awhile

  • MotifConsulting Kamal Gautam (@MotifConsulting) reported from Toronto, Ontario

    . @Rogers has the absolute worst customer service of any company I’ve ever worked with. Not just any Canadian telecom company - any company. Ever. How are they still in business?

  • jennmet9 Jenn Metzger (@jennmet9) reported from Toronto, Ontario

    .@RogersHelps any help on wifi being down. Yes I dm’d you a while back

  • tbiththan இராவணன் மைந்தன். (@tbiththan) reported from Vaughan, Ontario

    @RogersHelps internet down last 8 hours.

  • kellychan360 Kelly Chan (@kellychan360) reported from Toronto, Ontario

    @Rogers no internet all day, 3 calls, 3 different associates, NO HELP! Went to store for replacement modem got one that also didn’t work. Inconveniences, waste of time, waste of money!

  • srahman24 Sharmin Rahman (@srahman24) reported from Toronto, Ontario

    @RogersHelps is there an outage with your home phone services in North York? My parents say theirs is down.

  • morfeus44 morfeus44 (@morfeus44) reported from Toronto, Ontario

    Update - 7:28 no word back from Rogers help. Good thing my 3G cell phone plan with @PublicMobile is cheap and allows me to watch my @rogers tv app on my phone! Go @MapleLeafs

  • aheim72 Annette Heim (@aheim72) reported from Toronto, Ontario

    @RogersHelps Why is my Ignite TV constantly doing a "quick household update" when I'm in the middle of a show??? 3rd time its happened tonight - HATE Ignite & wish we never got it!!!!

  • MellieLangie Melanie (@MellieLangie) reported from Toronto, Ontario

    Hi @RogersHelps. This internet outage is really cramping my style. It’s been over 12 hours. I signed up for updates on the ticket (C172067290) but haven’t heard anything yet. I hope this issue is being looked into with a degree of urgency. It’s preventing me from being productive

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • CHRIS_AGO Christopher Agostino (@CHRIS_AGO) reported

    @RogersHelps WTF SOME!?!?

  • dannycen2 danny cen (@dannycen2) reported

    @Rogers it’s Monday and network still not stable, seriously?

  • hpersad06 Holly APK (@hpersad06) reported

    @Rogers my network has been down! Can you pls advise when it will be up and running again???

  • amandapuff Amanda M. (@amandapuff) reported

    @Rogers @supreme_singh1 Not sure if "popular" is the right word, we have 3 phones and no service at all. Can't wait to see the one day of service refund we get if that. I'm sure a couple dollars will solve everyone's problems 🙄

  • jessicastepic Jessica Stepic (@jessicastepic) reported

    .@Rogers can you provide an update on the service outage we are currently experiencing? #Rogers @RogersHelps

  • DaniJazzar Dani Jazzar (@DaniJazzar) reported

    @Rogers our 4 lines on our family plan are down and can’t connect or have any reception what do ever... sent you a dm... this is unacceptable #rogershelp #fail

  • Jon_R_Moses Jonathan Moses (@Jon_R_Moses) reported

    @RogersHelps It's not intermittent. Down all morning.

  • thealichappell Ali (@thealichappell) reported

    Oh so @Rogers is down for the whole province?? This makes things hella difficult.

  • tori_piche tori piche (@tori_piche) reported

    @Rogers now I can't make any calls ?? What are you doing ?? Worst service EVER

  • kevcpm Kev (@kevcpm) reported

    @stalkingggggggg @RogersHelps @Rogers Would be hard to do that when the network is down...