Rogers Outage Report in Richmond Hill, York, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Richmond Hill come from postal codes L4C and L4B.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at Rogers
Rogers is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, North York, Thornhill, Markham, Vaughan, Richmond Hill, Stouffville, Maple, Woodbridge, Downsview, North Park, King, Rexdale and Concord.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Wi-fi | |
| Toronto |
Wi-fi | |
| Toronto |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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dinchie
(@DonnaInch) reported
from
Toronto, Ontario
@Erasmones @CanadaSoccerEN @RogersHelps Try going live (down on centre square then right - worked for me)
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Stephanie
(@Stephy_72) reported
from
Vaughan, Ontario
We all have issues with companies and their lack of CS. However, the @RogersHelps Social Media team Krista,has been phenomenal with my acct. listened 2 my issues &corrected errors &moreover she followed up with me, twice and again after my bill is issued to me.#kristahelps
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Rabih Habayeb
(@rhabayeb) reported
from
Toronto, Ontario
@Bell_Support your billing support rep just hung up on me while discussing some issues. I'd like to cancel my service today and will be moving to @Rogers , your service is absolutely ludicrous and you should be ashamed of yourselves.
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Tawfiq Raji
(@TawfiqRaji) reported
from
Toronto, Ontario
@RogersHelps ever since Rogers decided to impose that router update on me a couple days ago my wifi has been absolute crap. Thank you Rogers.
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Guyanese Barbie💋
(@livyglizzy) reported
from
Toronto, Ontario
No wayyy @RogersHelps is telling me that there’s an internet outage in my area that could last for 24 hours, I hate it here
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Sophia Cybulski
(@SophiaCybulski) reported
from
Toronto, Ontario
@RogersHelps Oh really Had all kinds of calls my local SIM card from Rogers Was saying that my incoming calls were coming from Switzerland That SIM card never worked on my I phone
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Alexander Schnurr
(@hanz8669) reported
from
Toronto, Ontario
@RogersHelps Okay it’s back up an running and I didn’t have to restart my phone it was just my cellular connection to the nearest cell tower it seems. Thanks for all the help.
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Claudio Tesi
(@ClaudioTesi) reported
from
Vaughan, Ontario
@Rogers why is are service still not working it's been out since 1 PM today. Jane and Wilson area
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Alexander Schnurr
(@hanz8669) reported
from
Toronto, Ontario
@RogersHelps I guess I’m going to have to just guess how much data I’ve used until y’all employer’s servers are back up and running. I’m honestly so confused because my school @CentennialEDU and @Google don’t have this much service interruptions while doing server maintenance.
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Bobby Singh
(@FOHPhoto) reported
from
Toronto, Ontario
@RogersHelps But i like knowing when 5g is down so i can call and get it fixed. Just seems to be dumbing down the process and keeping performance issues hidden. Anyways we’ve opted out. Do a better job proactively sharing this change
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progers71
(@progers71) reported
from
Markham, Ontario
@SimonOstler 💯. Have called @RogersHelps to inquire about deactivating voice. Crazy bad.
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Nick Kossovan 🙏❤️🌎
(@NKossovan) reported
from
Toronto, Ontario
@braydonstachel RE: “Rogers has spent literally decades absolutely ******* Canadians on internet/cellphone/TV prices” Last time I checked signing up with @Rogers was voluntary, therefore those who signed up, and stay, **** themselves.
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Jodie Rawn
(@jodierawn) reported
from
Toronto, Ontario
@RogersHelps I just called and was told there’s an outage. If it persists, I’ll DM. Thanks.
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sarah duong’s stale conversations.
(@sarahmduong) reported
from
Toronto, Ontario
@RogersHelps Having internet issues. Sent a DM.
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Brian Kim
(@briank_im) reported
from
Toronto, Ontario
.@RogersHelps goes down way too often. Looking for a reliable ISP.
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janreece
(@janreece) reported
from
Toronto, Ontario
@RogersHelps @rachelovejohnny Same problem here
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Alexander Schnurr
(@hanz8669) reported
from
Toronto, Ontario
@RogersHelps okay so starting at about guildwood the same problem exists again like 1 week ago today where I’m getting 3G and not 4G LTE I’m currently at Guildwood Go Station
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Sophia Cybulski
(@SophiaCybulski) reported
from
Toronto, Ontario
@RogersHelps My new Dell desk top computer got also affected I bought my Dell in Canada not in USA On my Amex Credit card Had so many issue with wifi had to close everything.
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Sophia Cybulski
(@SophiaCybulski) reported
from
Toronto, Ontario
@RogersHelps It doesn’t matter anymore I love my twitter Had always issue with connectivity However now I don’t have a sim or access to my Dell computer everything is On twitter
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John&Fani Douldouras
(@JohnFaniDou) reported
from
Toronto, Ontario
@RogersHelps @Rogers @BTtoronto @DinaPugliese thought it was just us, but then Twitter shows more experiencing this issue...hope all is ok
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Desiree Thompson
(@Desiree90720911) reported
@RogersHelps DO YOU HAVE A SERVICE ISSUE IN RICHMOND HILL?!?!?
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bork
(@DigitalBork) reported
@PurolatorHelp thanks for losing yet another package this week. Don’t leave me a ******* notice. Don’t knock. Don’t call, just take my iPhone wherever. I alerted @RogersHelps. If it’s lost you’re paying for it. Not me. You guys are beyond #awful. Stop touching my packages.
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jummer
(@jummer) reported
@RogersHelps 90 minutes on the phone and 6 different people and still no one can help me to cancel my account. @CRTCeng Is this acceptable service ?!?
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Graeme Matichuk
(@kilograeme) reported
I spoke with a rep from @Rogers Customer **Retention** Services today who was rude, laughed & treated me like I was dumb, & at one point said, “I let you talk, now it’s your turn to let me talk.” I’ve been with Rogers for 13 yrs with MANY issues. Switching to @TELUS this week 👋
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Matt Gauthier
(@jmmgauthier) reported
Dear @rogers, can you explain why I can’t reach ANYONE from your customer service to make changes to my account and your terrible web platform will not let me make the changes myself? Called 3 times and had my call either dropped or transferred to closed dept. Terrible!!!
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Kumar Yarlagadda
(@ratnakumarchowd) reported
@RogersHelps Why would I need to do a DM we discuss it publicly. Everyone on my network need to know how you guys deal with customers
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Anesh Mistry
(@akmware) reported
... @RogersHelps you mean rogersdoesnthelp, 5 calls and several chats + 5 days with no internet, rogers acts like they do not care about providing essential service like home internet
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Omar Alb
(@OmarAlb2) reported
@Rogers Worst provider...the worst customer service...no support. I have a case for almost a month. They know the issue and only got promises. Never go with Rogers
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Andre Elijah
(@AndreElijah) reported
@RogersHelps is there currently an outage for internet? Haven’t had working internet for most of today
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Josh Tillo
(@realdeal_tillo) reported
@rogers Your Cable Internet service is terrible...and don't direct me to my ISP, their customer service is top notch. It's YOUR service that hasn't been working properly since Friday. This is unacceptable. Fix. Your. ****.