Rogers Outage Report in Richmond Hill, York, Ontario
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E and L4S.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (60%)
-
TV (14%)
-
Wi-fi (10%)
-
Total Blackout (8%)
-
Phone (5%)
-
E-mail (4%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Stouffville, North York, Scarborough, Maple, Woodbridge, Richmond Hill, Markham, Vaughan, Thornhill, Downsview, North Park, King, Rexdale and Concord.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| TV | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
-
Julie
(@sugarbabez) reported
from
Toronto, Ontario
@RogersHelps your online chat is a complete joke! getting to live agent is ridiculous! when u have 2 probs, the agent transfers u to 1 dept &they see ignite, immediately x’fer u without asking why I reached tech support!! U can talk to Andrew! Horrible service and still not fixed
-
Olive
(@Lulu_Olive_) reported
from
Toronto, Ontario
@RogersHelps not exactly the way I planned starting my work day. My internet is down. Are there service interruptions in the keele and Lawrence area?
-
ambitnpldn
(@ambitnpldn) reported
from
Toronto, Ontario
.@RogersHelps your ignite wifi is out. I have reported the slow connectivity 2 days ago and it's yet to resolve. And now I am out of internet suddenly.
-
Alexander Schnurr
(@hanz8669) reported
from
Toronto, Ontario
@RogersHelps first you do network maintenance on my friends ignite network so he had to come over to my house to get school work done and today it’s me no tv or home phone or internet. It’s spotty in Scarborough/Pickering border. People are trying to work like my mom rn.
-
Maniac
(@theudm) reported
from
Toronto, Ontario
@vandergeest @teesang @RogersHelps It’s almost 4 hours of outage now. Bell will get a few new customers, I guess.
-
Erika da Vinky
(@echo_works) reported
from
Toronto, Ontario
@Rogers it has been 3 hours since my internet went down completely and I spoke to your associate. As someone who works 9h a day from home this is completely unacceptable. At least give people why rely on you to make a living some damn updates on how long this is going to take.
-
ambitnpldn
(@ambitnpldn) reported
from
Toronto, Ontario
@RogersHelps my ignite wifi has been really slow since this morning. I did try to chat through the website and the person said he will transfer me to someone who handles ignite issue and there was no response after that. Please help!!!!
-
Valerie
(@hal_vowes) reported
from
Toronto, Ontario
@Rogers not thankful this thanksgiving that I’m your customer. Absolutely zero service at our house and Rep says tomorrow for an appointment? Not acceptable.
-
Erika da Vinky
(@echo_works) reported
from
Toronto, Ontario
@RogersHelps Ofc 15 mins after I sent this tweet service was restored. Thanks for the response.
-
🤔
(@420investing) reported
from
Toronto, Ontario
About to go off on Rogers customer retention. So sick of these trash services @rogers provides. Factory resetting my internet once a week? No call back option in the year 2020? Instead I gotta wait on hold for 15-20 minutes? **** out of here.
-
Valerie
(@hal_vowes) reported
from
Toronto, Ontario
If you ever consider @Rogers ignite, do your research. Cause when it’s down you have nothing - no tv, no internet, no phone. And after more than a week & multiple service techs showing up - still not working. Worst service EVER.
-
ThePinkPeripatetic
(@pinkperipatetic) reported
from
Toronto, Ontario
@RogersHelps I got my issue resolved after spending the entire day tryin to get a hold of someone I had the confidence would be able to help me. I got the survey in which I will voice my concerns and suggestions for a better client experience. Would be happy to give u details if you want them
-
HLW
(@wilsonhl) reported
from
Toronto, Ontario
@RogersHelps is there a known issue at Woodbine & Gerrard - we’ve lost our Internet connection. Thx
-
Deborah Walke
(@debwalke) reported
from
Toronto, Ontario
@RogersHelps People need to work. What’s happening in the Wilson/Yonge Blvd area. No service!!!!
-
byzbets
(@byzbets) reported
from
Toronto, Ontario
@RogersHelps Why did our internet just go down? I can’t find info about an outage on your site using my phone. Mid-town Toronto.
-
ThePinkPeripatetic
(@pinkperipatetic) reported
from
Toronto, Ontario
Just wow. @RogersHelps call center is by far the WORST call centre experience I have ever had. Spoke with 5 different agents, each equally horrible. At least they are consistent. @Rogers #RogersCanada
-
Lucy Sytnyk
(@lucysytnyk) reported
from
Toronto, Ontario
@Rogers what is the issue with Rogers in the Bayview/401 area?
-
Maniac
(@theudm) reported
from
Toronto, Ontario
@vandergeest @teesang @RogersHelps Is it me or it’s down again?
-
Ro 🐕
(@Ro_Ro_77) reported
from
Toronto, Ontario
@Rogers I’m really disappointed in the offer you have me for ignite of$185 a month the field agent is offering same package for $115 a month door to door to new customers. Well guess what I’m a new customer to @bell and they’re giving me an amazing offer. #rogers #bell
-
M Kanner
(@mkann85) reported
from
Vaughan, Ontario
@Rogers ur ignite is the crapiest service. I have had to spend hours online and phone and it still won't work. Live chat drops out!! Wtf!!
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Mohit Sheoran
(@MohitSheoran_in) reported
@RogersHelps Do you have widespread outage for home internet in Kitchener-Waterloo region? Internet is not working since morning 10.
-
Dr. Lori Lee Oates
(@drlorileeoates) reported
@nadinewells @RogersHelps That's awful.
-
Heather- Kiss my mask
(@Dartmouth_Diva) reported
@RogersHelps Hi there - I ordered a new phone as my current one was dying & received an email a day later saying that there is a backlog and I won't receive one for a month. I totally understand the supply issue. The only problem is the UI on my current phone died today.
-
Corporate Zero
(@corporate_zero) reported
@Rogers When will you resolve the outage in Mississauga? We need our Internet service back up and running!
-
ppcRealEstate
(@ppcrealestate) reported
@Rogers is the worst company. I called 2x today and wait times were 3hors plus. 1st time the line dropped after 1 hour and a half and the second time the agent transferred me whe she said give me one moment! I've never been so angry!!!
-
Vive sine timore (Live Fearlessly)
(@Joseph2653) reported
from
Ottawa, Ontario
One of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play
-
Nadine Wells
(@nadinewells) reported
@RogersHelps I would also like to point out that I spoke to a customer rep the day I put the equipment in the mail and she assured me that I would not be charged. I have a transcript of our message if you need proof @RogersHelps
-
naushaba
(@naushaba__) reported
Ive been on hold with @Rogers for 1 hr & 20 mins & i havent even spoken to a damn human being yet this dumb robot keeps repeating the same ****..the worst provider EVER! I keep paying **** load of $$ for absolute garbage service😣
-
Matazar
(@Matazar) reported
. @RogersHelps Are you able to look into the infrastructure tickets open in the area? I'm wondering if you've even begun to fix the issue in our area that I reported several months ago. I'm tired of the noise on my line affecting my connection quality.
-
Logan
(@tak23oda) reported
@RogersHelps Data network on two lines is down again this week. We’re just about at an hour this time. We were over an hour the first time. What’s going on!?