Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C and L4B.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 02/08/2026 17:40

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Maple, Toronto, Markham, Stouffville, North York, Woodbridge, Richmond Hill, Rexdale, Scarborough, Vaughan, Thornhill, Downsview, North Park and King.

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City Problem Type Report Time
CanadaMaple Internet
CanadaToronto Wi-fi
CanadaMarkham Internet
CanadaToronto Wi-fi
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • brukneck Brukneck aka Don (@brukneck) reported from Toronto, Ontario

    @RogersHelps Save the patronizing bs. Happens too often. And because of the piss poor outside cable install by @Rogers @RogersHelps @Bell can't install without significant work. A 20+ year Customer /former employee and you've negated any goodwill.

  • Kevinmichaelt Kevin Michael (@Kevinmichaelt) reported from Toronto, Ontario

    @RogersHelps Yes I’m currently with Fido. I have been with Rogers/Fido for 15 years now between the 2 and incredibly disappointed with the rates and data issues I’ve been fighting for years

  • AGold_89 Alex (@AGold_89) reported from Toronto, Ontario

    @RogersHelps I got an email saying it “was being shipped” and to click the UPS link to track it, but you don’t provide any tracking number. The system is bad I don’t care about the wait

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @RogersHelps Yes for Apple replaced this I phone for me and I still had issues with your SIM card everything is closed now only twitter is alive and whatsapp

  • AbeLee81 Abe Lee (@AbeLee81) reported from Toronto, Ontario

    @asekander @Rogers My 7 is still going strong as well but the new camera sure looks nice. Since they no longer slow the older phones to a crawl with each iOS update, I haven’t had a reason to upgrade.

  • AGold_89 Alex (@AGold_89) reported from Toronto, Ontario

    @RogersBiz @RogersHelps just reiterating the fact that your new online reservation system is an absolute farce. Not sure how you can take 6 days to ship a phone when I was 3rd in queue to get it and reserved early. Meanwhile all the local stores have the phone in stock. Awful.

  • AtomRadioShow Mike Atom (@AtomRadioShow) reported from Vaughan, Ontario

    Wow does @RogersMediaPR @RogersBiz ignite is HORRIBLE internet and TV service. Rogers - You suck! Guess who doesn’t care if they get a Rogers Radio job😂

  • brukneck Brukneck aka Don (@brukneck) reported from Toronto, Ontario

    @RogersHelps 25 brownspring Rd. I'm sure you can see the history. Everything is connected and "working" to the modem but clearly outside connection is down. 4162923458 is home number

  • marmalade Kelly Knights (@marmalade) reported from Toronto, Ontario

    I love it when my home internet goes down when I'm working from my couch. This is why I keep my phone and home internet with different companies. Time to hotspot 😒 @RogersHelps

  • AndrewFstewart Andrew F Stewart (@AndrewFstewart) reported from Toronto, Ontario

    I have been using a @rogers unlimited plan for a few weeks now. I he speed it drops you down to after your “premium time” is unusable. It really is just a regular plan. Disappointing.

  • michaelnugent Pumpkin Spice Mike 🎃 (@michaelnugent) reported from Toronto, Ontario

    @RogersHelps The conference line was only at that number and area code, so I didn't have another one to use. Our rescheduled meeting will use an alternative number, but this shouldn't have been an issue in the first place, especially since this was an important work conference call.

  • pelicanseal George James (@pelicanseal) reported from Toronto, Ontario

    So now @Rogers @RogersHelps is making more excuses on why cell phone charges are getting worse. The only they’re igniting is crappy customer service

  • chezsiva Siva Swaminathan (@chezsiva) reported from Toronto, Ontario

    @RogersHelps I’ve been going through your customer service 3 times - going around and around in circles still no solution 😫

  • Toronto_Lori Lori fromTO 🇨🇦 (@Toronto_Lori) reported from Toronto, Ontario

    The solution was for @RogersHelps to give me a phone number I obviously already have. I called 30 days before the move. The nice person I spoke to asked for my new address, checked and said “yes, we serve that location. Installation will be easy.”

  • meaghanabc Meaghan Coulter (@meaghanabc) reported from Toronto, Ontario

    @Rogers please fix this internet outage quick.... I’m home sick and just wanna watch cheer squad on Netflix and not chew my data on my phone.

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @RogersHelps I do not have family sharing plan Never subscribed to such plans always had issues with my e-mail and my password Had some kind of unknown files and some kind of users Safari would never connect to my network

  • Toronto_Lori Lori fromTO 🇨🇦 (@Toronto_Lori) reported from Toronto, Ontario

    God help me, but I love awards shows. Too bad I’m missing the #Emmys2019 because @RogersHelps couldn’t send someone able to hook up internet/tv in the middle of Toronto despite me waiting for 2 appointments. (1 was a no show.)

  • WayneRodriguez Wayne Rodrigues (@WayneRodriguez) reported from Toronto, Ontario

    @freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.

  • chezsiva Siva Swaminathan (@chezsiva) reported from Toronto, Ontario

    @RogersHelps Finally problem resolved - it took 2 hrs

  • SaadAyub Saad Ayub (@SaadAyub) reported from Toronto, Ontario

    @RogersHelps it’s Monday, why do you have to add an outage on top of that 😡😡. M5V area plz fix it!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • greenteapiggy greenteapiggy (@greenteapiggy) reported

    @RogersHelps this is the 3rd time for the past 2 weeks, internet is down. There is a group of Aecon ppl outside doing something and my internet is gone. Every time they come, they mess up with the internet. I work from home and it’s very inconvenient. Please look into this asap??

  • Jonno75069022 Jonno (@Jonno75069022) reported

    @walerwale @RogersHelps Same here, the app is just garbage for the price

  • DouglasWhalley DouglasWhalley #teamtrudeau (@DouglasWhalley) reported

    @RogersHelps Thanks for the information, I always ask the question whenever any corporation asks for money to support a cause, regardless of how great a cause it is. You would be suprised how often the person asking for the donation has no clue, and is annoyed I asked the question.

  • indignantginger Aaron (@indignantginger) reported

    Thanks @Rogers for the great wireless offer to entice me back. Won't work though. Maybe instead of trying to win customers back you should treat your existing ones with some common decency/respect. You may have to loom those terms up. I suspect they are foreign concepts to you

  • thighiguy Scott aka thighighguy (@thighiguy) reported

    @Rogers Stop Rogers's takeover of Shaw this is bad for Canada!

  • leSelyna Selyna B. (@leSelyna) reported

    last day of exam today and my internet is down! @Rogers @RogersHelps already contacted the “live chat” and no help at all

  • jbs_76 Jay Sandford (@jbs_76) reported

    @Rogers customer service is amongst the worst I've ever experienced. I called yesterday to cancel cable, within 8hrs they cancelled my cable AND Internet??? Called to turn it back on, wait 48hrs! Adults working from home and kids doing online exams...sorry sir, nothing we can do!

  • gregnine1963 Greg (@gregnine1963) reported

    @Rogers I left Rogers. Went to Bell. Ended up getting my phone at the Source. New Bell contract same plan for 8$ less. In an hour new phone case screen protector. I was a long time Rogers customer and got nothing but grief with them. Not customer friendly at all.

  • Sandra25067341 Sandra (@Sandra25067341) reported

    @breakfasttv @Rogers Roger sucks

  • KrisCityNews Kris McCusker (@KrisCityNews) reported

    Hey @RogersHelps The last two mornings I have had major issues with my internet - which means no TV Rebooting the modem makes no difference Is there an issue in my neighbourhood? This is extremely frustrating - and it's a good thing I don't work from home!