Rogers outages and service status in Richmond Hill, Ontario

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond Hill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Richmond Hill, Markham, North York, York, King, Vaughan, Scarborough, and Concord.

City	Problem Type	Report Time
Toronto	Wi-fi	1 hour ago
Toronto	Total Blackout	7 hours ago
Richmond Hill	TV	11 hours ago
Toronto	E-mail	18 hours ago
Toronto	Total Blackout	23 hours ago
Toronto	Internet	24 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

• 
  Geoff Owen (@thisisgeoffowen) reported 4 minutes ago from Richmond Hill, Ontario

  @Rogers @RogersHelps Getting really tired of my internet going up and down constantly. Apparently so is everyone else on here. When can we expect a stable connection? #rogersoutage #rogersdown

• 
  Alyesha Rose (@AlyeshaRose) reported 8 minutes ago from Toronto, Ontario

  @RogersHelps Are services down in Brampton? My tv isn’t working and I have called several times

• 
  Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported 12 minutes ago from Toronto, Ontario

  @RogersHelps Is there an outage in downtown Toronto?

• 
  ReWoman👠 (@REWoman) reported 13 minutes ago from Toronto, Ontario

  I have never seen such ridiculous customer service as @Rogers 🤯🤯🤯

• 
  Space & Defense Sector (@SpaceSector001) reported 15 minutes ago from Purpleville, Ontario

  @Coffee4Life365 @Rogers @Bell Yeah. Telus are stupid that way. I use to work for Telus in BC. AST is the total solution even in airplanes. But dtarlink was lol he good for laptops and stuff in the air.

• 
  Phil w. Tequila (@LiteBlCollarWkr) reported 16 minutes ago from Toronto, Ontario

  @RogersHelps Locked out of Yahoo Mail for the second time due to your technical issues-yet you insist it hasn't been hacked. When does it end?

• 
  Poly Andrada⭐️⭐️⭐️ (@SalaPoly) reported 19 minutes ago from Toronto, Ontario

  @RogersHelps my internet is so slow that the speed test asked me 3 times to retry. I tried to contact customer service and nothing. How can I get assistance?

• 
  Travel Jason’s Way (@TravelJasonsWay) reported 21 minutes ago from Vaughan, Ontario

  @Rogers why is service down again?????

• 
  Timothy Roy Walks (@0TimBannister0) reported 23 minutes ago from Toronto, Ontario

  @RogersHelps This happens everytime they call for thunder showers. It's never the router. It's the main service here in Toronto. If you'd like a record look at my tweets.

• 
  roland kirschner (@R_Kirschner_LTL) reported 27 minutes ago from Toronto, Ontario

  @Rogers every time i hear about the world's favorite sports book I want to puke. Please lose that ****.

• 
  Alicia (@CuteBabyBella26) reported 29 minutes ago from Toronto, Ontario

  @Rogers your company does not know how to treat your clients, my family has been with this **** company for 30 years. But will now be canceling all services.

• 
  Adnanas 🐻 (@Comradnan) reported 31 minutes ago from Toronto, Ontario

  Canadian telecoms is great because: @RogersHelps forces me to change digital cable for their ignite cable. Then they end up charging me for both services. Then I have to call and be on hold for 19 minutes and counting for the privilege of only being charged for 1 service.

• 
  Annette Heim (@aheim72) reported 31 minutes ago from Toronto, Ontario

  Internet is out AGAIN @RogersHelps & TV has been spotty all day!! Why am I paying so much for your services when they NEVER work!!! 🤬🤬🤬

• 
  ReWoman👠 (@REWoman) reported 35 minutes ago from Toronto, Ontario

  @_mcderpy @Rogers Honestly I just hung up. They are the worst ever ! Multiple people. I should send them a bill for my time. Garbage service

• 
  Jason Sordi (@carrera_77) reported 46 minutes ago from Purpleville, Ontario

  @RogersHelps hi I have an old cable box on my property that’s falling over on to my fence.I thought its Bell’s but they confirmed it’s urs. I’ve called your customer support & keep getting bounced around. can you give me the # for the department that looks after this equipment?

• 
  ReWoman👠 (@REWoman) reported 50 minutes ago from Toronto, Ontario

  @AddoilNoccp @Rogers I won’t be a customer for long. Today was the icing on the cake.

• 
  അപൂർവ 🏳️‍🌈 (@apoorvagopalan) reported 51 minutes ago from Toronto, Ontario

  @Rogers : Internet box is down.. damn fix it!!!!

• 
  CHANDORA_pk (@pkchandora) reported 52 minutes ago from Toronto, Ontario

  @Rogers Yes I did. They stated it will take 24-48 hours. It's way too long to resolve a small issue like this. Would really appreciate if your technical support team expedite the request.

• 
  Christina Hronis (@icandykriss) reported 53 minutes ago from Toronto, Ontario

  @VallartaZaki @Rogers @RogersHelps Same here I’ve been with no internet or tv since Tuesday cause there is no signal from my ignite box like wt!

• 
  Kelly McDonough (@simcoe7) reported 58 minutes ago from Toronto, Ontario

  @RogersHelps no service again tonight! Hasn’t been right since the big outage! So tired of paying huge Rogers bills to come home to buffering or nothing!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BookmarkMiner (@BookmarkMiner) reported 6 minutes ago

  PSA for all travellers using E-SIM cards overseas. Make sure you read the terms and conditions and change your carrier to the new SIM card otherwise @Rogers will still charge you roaming even tho you have an overseas SIM card installed. Immensely terrible service. Canceling everything today.

• 
  🅱️azazy🎷🦆 (@senseibuyang) reported 6 minutes ago

  @Rogers genuinely embarrassing how horrible your support is, how are you guys a multi billion dollar company and having problems like this it , i am genuinely mind blown

• 
  @HolyDegenerate (@RandySaretzky) reported 7 minutes ago

  I will not pay my bill till I get service @RogersHelps you can cut my phone number off as I’m not in country I don’t care!

• 
  Nikki (@NicoletteFuller) reported 8 minutes ago

  absolutely HATE dealing with @Rogers. We went on our trip and had our plans changed around so we wouldn't have a huge phone bill... The sales associate lied to us about what we were getting. Came home to a $500+ bill. Have had the runaround like crazy; the store won't deal with us. Online people couldn't help... had to talk to a phone rep who said they would correct the mistake and only took $60 off the bill... had a normal month of not being anywhere, and STILL my bill is astronomical. I'm so sick and tired of cellphone company reps giving smooth talk, yet the second they screw up and you try to get your money back, you have to jump through fire, talk to 5 different people who say they can't do anything, and still get screwed over. I need a decent Canadian cellphone provider service that isn't going to give us the runaround.

• 
  Abdelrhman Shoieb (@AbdelrhmanShoi1) reported 11 minutes ago

  @Rogers now I want to contact Rogers mobile services for my line and your website is very bad you can't find direct access to customer service support and this ANNA it is not helping at all The most bad experience I ever had

• 
  SJ (@cafveteran) reported 12 minutes ago

  @Rogers you have horrible customer service: 1. Your AI is utterly useless. 2. I call in and have to go through your AI and other prompts only to be told that you cannot handle the call at this time due to high call volume. BS. You don't make people do all that only to tell them that you can't do your jobs. 3. I receive a discount through your Rogers Preferred Program as I'm a veteran. It's through the CF One program. I received not one, but four emails recently to confirm that I am still eligible for the program. Well duh, I'll always be a veteran! 4. I've been trying for over a year to change my address with your various systems, yet you still have my old address. 5. I went into one of your physical stores to try to resolve all of these issues and was told that there was nothing that they could do for me. The gentleman wanted to help, but he showed me where he was restricted by your own systems to fix the problems. 6. This is all on top of your complete and utter failure to safeguard my phone number from being stolen in May 2025 at one of Chatr Mobile kiosks in the St. Laurent Shopping Centre in Ottawa. The thief then went into multiple bank locations and stole $75,000 from me. Police were contacted and have an arrest warrant out for the thief. Get better customer service and protect our privacy.

• 
  Nick McRoberts (@nick_mcrob) reported 13 minutes ago

  @RogersHelps your technician just left our property without confirming that our internet issues were resolved. We are still unable to connect to the internet.

• 
  TML Bro (@1987boy25) reported 14 minutes ago

  @Cheeko905 Its gonna be worst thanks to the new 100% owner of MLSE @rogers

• 
  TheChefTrevor (@TheChefTrevor) reported 18 minutes ago

  Hey… @Rogers… Remember when the @BlueJays were that close to winning the World Series five times last fall and failed every time? Yeah… let’s rewatch all of that **** again so you can sell more phones and Internet contracts! ******* idiots! #TheBlueJaysWay

• 
  🍏🇮🇱🇨🇦 Georganne Was Right 🇺🇸🇮🇱🍎 (@georganneb) reported 18 minutes ago

  @barry416 @Rogers And unfortunately I'm not in Canada, so a @Rogers store isn't an option. By the way my issue is still not fixed.