Rogers outages and service status in Richmond Hill, Ontario

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map

Rogers generated 6 outage signals in the last 24 hours around Richmond Hill, including 6 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
The most recent signal from this area was received Apr 30, 7:05 PM EDT.

Internet (64%)
Wi-fi (13%)
Total Blackout (8%)
TV (8%)
Phone (4%)
E-mail (3%)

The latest reports from users having issues in Richmond Hill come from postal codes L4C and L4E .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Richmond Hill	Baseline
Apr 29, 8:00 PM EDT	0	0	0
Apr 29, 8:20 PM EDT	0	0	0
Apr 29, 8:40 PM EDT	0	0	0
Apr 29, 9:00 PM EDT	0	0	0
Apr 29, 9:20 PM EDT	0	0	0
Apr 29, 9:40 PM EDT	0	0	0
Apr 29, 10:00 PM EDT	0	0	0
Apr 29, 10:20 PM EDT	0	0	0
Apr 29, 10:40 PM EDT	0	0	0
Apr 29, 11:00 PM EDT	0	0	0
Apr 29, 11:20 PM EDT	0	0	0
Apr 29, 11:40 PM EDT	0	0	0
Apr 30, 12:00 AM EDT	0	0	0
Apr 30, 12:20 AM EDT	0	0	0
Apr 30, 12:40 AM EDT	0	0	0
Apr 30, 1:00 AM EDT	0	0	0
Apr 30, 1:20 AM EDT	0	0	0
Apr 30, 1:40 AM EDT	0	0	0
Apr 30, 2:00 AM EDT	0	0	0
Apr 30, 2:20 AM EDT	0	0	0
Apr 30, 2:40 AM EDT	0	0	0
Apr 30, 3:00 AM EDT	0	0	0
Apr 30, 3:20 AM EDT	0	0	0
Apr 30, 3:40 AM EDT	0	0	0
Apr 30, 4:00 AM EDT	0	0	0
Apr 30, 4:20 AM EDT	0	0	0
Apr 30, 4:40 AM EDT	0	0	0
Apr 30, 5:00 AM EDT	0	0	0
Apr 30, 5:20 AM EDT	0	0	0
Apr 30, 5:40 AM EDT	0	0	0
Apr 30, 6:00 AM EDT	0	0	0
Apr 30, 6:20 AM EDT	0	0	0
Apr 30, 6:40 AM EDT	0	0	0
Apr 30, 7:00 AM EDT	0	0	0
Apr 30, 7:20 AM EDT	0	0	0
Apr 30, 7:40 AM EDT	0	0	0
Apr 30, 8:00 AM EDT	0	0	0
Apr 30, 8:20 AM EDT	0	0	0
Apr 30, 8:40 AM EDT	0	0	0
Apr 30, 9:00 AM EDT	0	0	0
Apr 30, 9:20 AM EDT	0	0	0
Apr 30, 9:40 AM EDT	0	0	0
Apr 30, 10:00 AM EDT	0	0	0
Apr 30, 10:20 AM EDT	0	0	0
Apr 30, 10:40 AM EDT	0	0	0
Apr 30, 11:00 AM EDT	0	0	0
Apr 30, 11:20 AM EDT	0	0	0
Apr 30, 11:40 AM EDT	0	0	0
Apr 30, 12:00 PM EDT	0	0	0
Apr 30, 12:20 PM EDT	0	0	0
Apr 30, 12:40 PM EDT	0	0	0
Apr 30, 1:00 PM EDT	0	0	0
Apr 30, 1:20 PM EDT	0	0	0
Apr 30, 1:40 PM EDT	0	0	0
Apr 30, 2:00 PM EDT	0	0	0
Apr 30, 2:20 PM EDT	0	0	0
Apr 30, 2:40 PM EDT	0	0	0
Apr 30, 3:00 PM EDT	0	0	0
Apr 30, 3:20 PM EDT	0	0	0
Apr 30, 3:40 PM EDT	0	0	0
Apr 30, 4:00 PM EDT	0	0	0
Apr 30, 4:20 PM EDT	0	0	0
Apr 30, 4:40 PM EDT	0	0	0
Apr 30, 5:00 PM EDT	0	0	0
Apr 30, 5:20 PM EDT	0	0	0
Apr 30, 5:40 PM EDT	0	0	0
Apr 30, 6:00 PM EDT	0	0	0
Apr 30, 6:20 PM EDT	0	0	0
Apr 30, 6:40 PM EDT	0	0	0
Apr 30, 7:00 PM EDT	0	0	0
Apr 30, 7:20 PM EDT	0	0	0
Apr 30, 7:40 PM EDT	0	0	0
Apr 30, 8:00 PM EDT	0	0	0

May 1: Problems at Rogers

Rogers is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Richmond Hill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, North York, Richmond Hill, Scarborough, Markham, Concord, King, York, Vaughan, Thornhill, Maple, Woodbridge, Purpleville, Downsview, and Kleinburg Station.

City	Problem Type	Report Time
Toronto	TV	1 hour ago
Toronto	Internet	6 hours ago
Toronto	Internet	8 hours ago
Toronto	Internet	12 hours ago
Toronto	Internet	14 hours ago
Toronto	Internet	24 hours ago

Nearby cities with recent reports

Toronto

77 recent signals

1 hour ago

North York

6 recent signals

2 days ago

Scarborough

3 recent signals

4 days ago

Markham

1 recent signals

6 days ago

Concord

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

roland kirschner (@R_Kirschner_LTL) reported 5 minutes ago from Toronto, Ontario
@Rogers every time i hear about the world's favorite sports book I want to puke. Please lose that ****.
Thomas Jay Hayes (@thomasjayhayes) reported 6 minutes ago from Toronto, Ontario
My stupid Ignite TV doesn’ work even though we installed it thee days ago. What the effing Eff @RogersHelps? Your products are bad.
ReWoman👠 (@REWoman) reported 7 minutes ago from Toronto, Ontario
@_mcderpy @Rogers Honestly I just hung up. They are the worst ever ! Multiple people. I should send them a bill for my time. Garbage service
SHA3arma-256.eth (@buttery_smoooth) reported 8 minutes ago from Toronto, Ontario
Is the network down again? @RogersHelps @Rogers
Juan Pablo V (@JProwess) reported 14 minutes ago from Toronto, Ontario
@RogersHelps Roam like home is a scam. I stopped using it before midnight PT but apparently since it was already the next day in ET I got charged 12 dollars for 0.14 MB. We truly have one of the worst telecom industries in the developed world
ReWoman👠 (@REWoman) reported 14 minutes ago from Toronto, Ontario
@AddoilNoccp @Rogers I won’t be a customer for long. Today was the icing on the cake.
Perry Schwartz (@PerryS33) reported 16 minutes ago from Vaughan, Ontario
@TSN_Sports @RogersHelps why does the Leafs broadcast on TSN keep freezing up on Rogers Ignite? No other channel is an issue so it’s not a wifi or box reset issue.
Mango Jerry 🐠⚡️ (@AaronBJared) reported 18 minutes ago from Toronto, Ontario
@RogersHelps no home internet or tv for the last 4hrs. Help, please!
Carlos Calderon (@calderonc9) reported 19 minutes ago from Toronto, Ontario
@Rogers My internet hasn’t been working well lately. You don’t have internet right now!! Are you guys having issues?? #internetdown
E_Rozie (@E_R0z1E) reported 21 minutes ago from Toronto, Ontario
@RogersHelps Already spoke to Support, yet another outage for Toronto
T. Longue (@tickylongue) reported 25 minutes ago from Toronto, Ontario
@cbcmarketplace you should investigate @Rogers. They’re falsely advertising 1.5 Gbps and when customers upgrade, they have no internet because of “provisioning” issues with no estimate for fix.
Wolf of Bay Street (@_raystackz187) reported 29 minutes ago from Toronto, Ontario
@RogersHelps worst customer service, I am never going with rogers ever again
Annette Heim (@aheim72) reported 33 minutes ago from Toronto, Ontario
Internet is out AGAIN @RogersHelps & TV has been spotty all day!! Why am I paying so much for your services when they NEVER work!!! 🤬🤬🤬
rr. (@iamdieroiramor) reported 33 minutes ago from Toronto, Ontario
@RogersHelps are you guys prepared for customers? Why is my internet not working?
Lindy Deckert (@LindyDeckert) reported 34 minutes ago from Markham, Ontario
@RogersHelps no streaming services tonite or last night. Help us out
zak (@boozippy) reported 38 minutes ago from Toronto, Ontario
@RogersHelps Rogers Sucks!! Over 24 hrs no internet!!!
CHANDORA_pk (@pkchandora) reported 41 minutes ago from Toronto, Ontario
@Rogers Yes I did. They stated it will take 24-48 hours. It's way too long to resolve a small issue like this. Would really appreciate if your technical support team expedite the request.
Martha Holmen (@winnimartha) reported 46 minutes ago from Toronto, Ontario
@RogersHelps Can you tell me if there’s a service disruption in Scarborough? Trying to figure out if it’s on my end or yours.
Ash (@AshChaChaHeels) reported 55 minutes ago from Toronto, Ontario
Another @Rogers outage! Can they get their 💩together? We sure as hell pay the most their services! #rogers #toronto #outage
Lorraine Marie Moran (@LoriMoran_1) reported 1 hour ago from Toronto, Ontario
@RogersHelps Down AGAIN! What is going on??? What are we paying for

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

Miss Peepers (@miss_peepers) reported 44 seconds ago
Can anyone suggest a cell phone company that isn't @Bell or @Rogers so I can get competent customer service? I'm tired to being lied to and taken for a fool with bullshit misinformation about monthly billing?
Greg Stevenson (@GregPhstevenson) reported 5 minutes ago
@AkquireMike @Rogers @CRTCeng You are not the only one they have done this too. Poorest service quality and security in Canada. I spent 6 hours online fixing with Rogers with minimum resolution.
Dr. BRAR (@brar_drs) reported 7 minutes ago
@RogersHelps No—my call got disconnected after waiting 1h48m. I need technical help that self-serve tools can’t fix. I’ve been trying to reach Rogers for a week with no success. Even the store told me to call support. Why not hire more Canadians and fix these long wait times?
Nancy Barrett (@Naturegirl99) reported 11 minutes ago
@RogersHelps No service since Saturday morning. How long eill this one last? I'm so tired of this
Michelle Wansink (@michmashed78) reported 13 minutes ago
@RogersHelps I receive a msg to call Rogers when trying to activate wifi calling from my cell. On hold again going back and forth from eastern tech support to west. For clarity, I live and have always lived (as a rogers customer) in BC. East sent me west, west tells me I'm east account. 6hrs
Jax (@Puff23138399649) reported 14 minutes ago
@Garnet_2203 @Rogers I just left them after 30 years. Wasted too much of my time trying to fix multiple issues.
Kevin (@Kevin_C889) reported 21 minutes ago
@RogersHelps @JMCInformation @RogersHelps you cancelled my phone service without my authorization and now I don’t have network. Can’t call or access internet. Your chatbot drops my place in line after 2 hours. What is customer service
Tony🐶🏒 (@TonyAnjam) reported 21 minutes ago
Call Support # of @Rogers website and it says they consolidated all phone lines and to call some other number. Lol? Then I do that and it tells me to "Submit a Review Request" online for my bill issue. I click "Request a Review" and the AI Chat Bot tells me it doesn't understand
LeafsGuyA.I. (@LeafsGuyAI) reported 21 minutes ago
Arguably one of the worst hiring processes in the last decade league wide. #leafs are one Chayka hire away from completely loosing a portion of the fan base already on the edge. @Rogers primed to really screw this one up. All about the bottom line, nothing about team success.
BeyondOldfashioned (@Karen22912) reported 24 minutes ago
@OllKorrect_eh @Rogers @CRTCeng EXACTLY!!! Didn’t Justin Trudeau a long time ago talk about internet costs??? We are a nation with one of the higher costs for this service. (I’m having a bad day today, lol)