Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E and L4S.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 03/18/2026 06:10

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. TV (14%)

    TV (14%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, North York, Scarborough, Thornhill, Richmond Hill, York, Woodbridge, Vaughan, Purpleville, Maple, Downsview, Kleinburg Station, Markham, King City and Stouffville.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto Wi-fi
CanadaToronto Wi-fi
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • rishabh_snh Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario

    @RogersBiz after trying for 3 days your brilliant customer care team refuses to get back to me. You have hampered my business for 3 days. @bellcanadahater can you please help? I need a new internet/phone connection today for my business. I’m located at Yonge and sheppard Toronto

  • trishca Trish Cassling (@trishca) reported from Toronto, Ontario

    @RogersHelps There is zero point in that. You'll look, you'll say, everything looks fine now. I say yep. And we go around again. Or you send someone out, they say they found something, next day, same service.

  • rishabh_snh Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario

    @RogersHelps If for a simple issue my entire family is stressed out I don’t want to have that service from you.

  • dietcokaine ... (@dietcokaine) reported from Toronto, Ontario

    Literally worst customer service ever I’d rather drink acid than spend another hour on the phone wth ur rep @rogers while they get NOTHING done

  • fnthawar Farhan Thawar (@fnthawar) reported from Toronto, Ontario

    @CanadaKaz Could be a hw problem @RogersHelps

  • rishabh_snh Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario

    @RogersHelps Funny thing is it’s not about my phone. If you had a competent team they would know my issue. I have been trying to reach you in every possible channel. I can withhold my personal problems but you can’t hamper my business, especially in times like these.

  • t_alfano94 Mario Antonio Alfano (@t_alfano94) reported from Toronto, Ontario

    @BarryDavis_ @Rogers I just switched over to Bell too Roger sucks

  • DanielRWright Lord Daniel R. Wright (@DanielRWright) reported from Toronto, Ontario

    Does @Bell still offer paper billing? I'm done with @Rogers stopping paper billing. I was late again paying my bill because I never got their email notification! I honestly hate this so much!

  • DanielRWright Lord Daniel R. Wright (@DanielRWright) reported from Toronto, Ontario

    @RogersHelps you guys are terrible! I told you before I don't receive your email notifications for billing and I'm late once again. I honestly hate that you took paper billing away because it's really screwed me up. I'm calling @Bell about switching because I've had enough!

  • LFJTO Ducky Smockton (@LFJTO) reported from Toronto, Ontario

    @RogersHelps any outage reported in Toronto in the past hour?

  • jacquelineloch Jacqueline Loch (@jacquelineloch) reported from Toronto, Ontario

    HELP @Rogers, your 5G network contractors were on my street just after Easter & left dozens of homes with 4ft deep holes on our front gardens w a piece of plywood & a construction cone on top. Said they would fill holes in 2 days...it’s July 1. Holes not filled. Help!

  • trishca Trish Cassling (@trishca) reported from Toronto, Ontario

    @RogersHelps hey, this is the third day in a row that my internet is not available/inconsistent. I pay for this service, I'm trying to work remotely, I shouldn't have to tether to my cell. Inconsistency is not what I want in my internet service.

  • domlee2010 Dom (@domlee2010) reported from Toronto, Ontario

    @RogersHelps @CRTCeng @EdwardSRogers since when porting a numbers to Rogers as a new customer involve me providing my password of my login from my old provider to Rogers. This is complete violation of privacy and data security

  • rishabh_snh Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario

    @RogersBiz after trying for 3 days your brilliant customer care team refuses to get back to me. You have hampered my business for 3 days. @Bell_Support can you pls help? I need a new internet/phone connection today for my business. I’m located at Yonge and sheppard Toronto

  • Lobst3rDev Lobst3rDev (@Lobst3rDev) reported from Toronto, Ontario

    Is anyone else having issues with @Rogers right now? I've got no internet.

  • DanielRWright Lord Daniel R. Wright (@DanielRWright) reported from Toronto, Ontario

    @RogersHelps the fact you're literally willing to lose a customer because of you're stubbornness and unwillingness to meet a basic need of mine is ridiculous. I have my cell, internet and cable with you but if you can't just give me a paper bill, I'll take my business elsewhere.

  • kj_ashby KᗩTᕼᖇYᑎ ᗩSᕼᗷY 🇨🇦 (@kj_ashby) reported from Toronto, Ontario

    @RogersHelps 3 calls. 4 hours wasted. Your DM service sucks too. 15 year senior who always pays her bills on time. Completely ignored. We are calling tomorrow to cancel. Paying last bill and we are done. Disgusting. Filing a complaint with @CRTCeng too. Shameful behaviour.

  • trishca Trish Cassling (@trishca) reported from Toronto, Ontario

    Hey @RogersHelps you've been out numerous times for service. Clearly you can't figure it out. I've decided I'm going to tweet every time my internet fails me. Are you ready for this? #internetstoppedworking

  • ryandrewjohnson Ryan Johnson (@ryandrewjohnson) reported from Toronto, Ontario

    @RogersHelps I’m experiencing internet outage in East York. Please help!

  • AtiqaM Atiqa (@AtiqaM) reported from Toronto, Ontario

    @RogersHelps hi can you please confirm there is an outage in the area of Front bad Bathurst? That’s what the tech said but no one else is expierencing this in the area. Too much of a coincidence since my service has been non active/horrible since I activated 1 week ago

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • MrDeceptikev ..dECEPtiKEv.. (@MrDeceptikev) reported

    @Rogers This is bullshit. You lot should be broken up and new licences handed out. You guys are literally every single thing wrong with modern corporations. Abort this merger and that way you'll ACTUALLY do something good for the consumer for once.

  • Huckmin Lorne Sussman (@Huckmin) reported

    @RogersHelps service hasn’t worked properly for a month. No internet and just told to wait. Work from home with no internet is impossible. I’m not happy. Would @bell do the same???

  • OldBear33 Barry F (@OldBear33) reported

    @Rogers Low cost, wrong. Reliable, wrong. Roger's internet and cell phone service sucks in our town.

  • naru2008 mike (@naru2008) reported

    @RogersHelps @Rogers how long till this issue outage will be fix? its been more than hours.. now i realize rogers ignite tv is not great after all. without internet no tv. now im stuck with nothing to do plus my kids cant go online school. 👎🏽👎🏽👎🏽

  • ZaidsTV ➐ زيد (@ZaidsTV) reported

    @Rogers @Vrosess_ What a terrible way to make someone slide in your dms broski

  • RingoSchwanz Ringo Schwanz (@RingoSchwanz) reported

    @Rogers It feels like your priority is making wait times as long as possible removing all forms of customer service though?

  • sabahatarshad Sabahat (@sabahatarshad) reported

    @fahaduk @RogersBiz @ONconsumer Bad experience. Hope to see Rogers doing better than this.

  • ashkhan001 ash khan (@ashkhan001) reported

    @thepamt @RogersBiz @RogersHelps I'm on Scarborough and the internet went down about 30 minutes ago, and they want to create a monopoly by acquiring Shaw. Nice.

  • jadyndad moi (@jadyndad) reported

    @Rogers Why does it take posting something to social media to get your attention?? Treat your customers like you value them instead of dead beats

  • idkjenna 🍋 (@idkjenna) reported

    When you’re trying to set up internet and @RogersHelps employees either transfer you so they don’t have to deal w you or just flat out hang up 🙃