Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E, L4B and L4S.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 12/02/2025 13:45

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Markham, Scarborough, Woodbridge, Richmond Hill, York, North Park, North York, Maple, Thornhill, Vaughan, Stouffville, Concord, King City and Kleinburg Station.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaMarkham Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

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Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • marianamolinolo Mariana de Rivera (@marianamolinolo) reported from Toronto, Ontario

    @RogersHelps No thanks. Internet went down for the 5th time this week. Call me when you have a service that isn’t useless and prices that aren’t a rip off

  • KimHalfyard Toronto Park Rehabilitation (@KimHalfyard) reported from Toronto, Ontario

    @RogersHelps My internet is down in Toronto. Is this new?

  • LisaHollands5 LisaRenee🎧🎼🎮🏝 (@LisaHollands5) reported from Toronto, Ontario

    hey @RogersHelps No cable TV since 6:30 pm yesterday. Tried unplugging and replugging everything this morning and still no TV! At Yonge Sheppard area. Is cable down (again) ? Please advise thx

  • KimHalfyard Toronto Park Rehabilitation (@KimHalfyard) reported from Toronto, Ontario

    @TheSeatedView @Rogers My Rogers is down. Phone is on Bell. It’s a **** day for electricity where it took a while for them to figure source. Go figure.

  • limitlessleanne Leanne 🇺🇦 (@limitlessleanne) reported from Toronto, Ontario

    Hey @RogersHelps, my elderly parents in Rexdale are 30+ hours now with no phone, internet or cable. No one seems to be able to tell them when service will resume. How will you compensate them this time?

  • thisisskarlett Kurt Tait aka Kaptain Skarlett (@thisisskarlett) reported from Toronto, Ontario

    @RogersHelps can you confirm if there is an outage in the finch/bayview area for internet and cable (Ignite)? Seems to be happening around the same time (btw 8-10pm) every night for the past two weeks….

  • MsSaturnxne Legend of Zelda Crackhead (@MsSaturnxne) reported from Toronto, Ontario

    Garbage @Rogers giving 5 days refunds for "1 week". Where's my tax portion refund and those two extra days? Tax fraud. @BBBCentralON and @CanRevAgency better look into that ****

  • RareAdamCasts Adam “RareAdam” Choles (@RareAdamCasts) reported from Toronto, Ontario

    does @RogersHelps actually fix this or is it just going to be “it’s a local outage we’ll fix it within 24 hours”

  • righteousbean bean (@righteousbean) reported from Toronto, Ontario

    @ettenyl @RogersHelps Same. We have had on and off issues for a month, since their major outage - we have also been told we have nothing going on and should be fine.

  • DianeFisico Diane Fisico (@DianeFisico) reported from Toronto, Ontario

    @RogersHelps @Rogers When can we expect our refund for the July 8th outage? My billing period ended on July 25th and nothing was applied. Please advise. #RogersOutage

  • felipewithf Felipewithf (@felipewithf) reported from Toronto, Ontario

    @Rogers Thumbnail of the video looks like got its own outage 😜

  • limitlessleanne Leanne 🇺🇦 (@limitlessleanne) reported from Toronto, Ontario

    @Tammyocanada @brittlestar @RogersHelps Honestly, it's such a shitshow. Mom says they have Bell coming to set up service tomorrow but I'd at least like to get their emails for them... and contacts.

  • WillieHandler Willie Handler, Canadian humourist and author (@WillieHandler) reported from Vaughan, Ontario

    @RogersHelps Well it's still not working properly

  • YuvrajDhillon61 Yuvraj Dhillon (@YuvrajDhillon61) reported from Toronto, Ontario

    I am wondering why there is no network of rogers in TTC subway in Toronto? @RogersBiz

  • WillieHandler Willie Handler, Canadian humourist and author (@WillieHandler) reported from Vaughan, Ontario

    @MarkAllanCairns @Rogers Time to switch and hope for better service.

  • hainsworthtv Michael Hainsworth (@hainsworthtv) reported from Toronto, Ontario

    @resthink @Rogers In radio we had a standing policy of pulling all airline ads when a plane crash happened regardless of who’s jet went down. You’d think that kind of PR forethought would apply at Rogers, too.

  • meganksimpson Meg S, MA, RN (she/her) (@meganksimpson) reported from Toronto, Ontario

    @RogersHelps @FidoSolutions I’m wondering when the discount that was promised is going to be for the giant outage that occurred? I’ve checked my July bill for internet and phone and there was 0 discount for missing an entire day of work with no service.

  • atomsmith Atom Smith (@atomsmith) reported from Toronto, Ontario

    @Rogers I’m on your do not mail, market or contact list. How am I getting these? I’ve not been a Rogers customer in over 8yrs! I never will be again! @CRTCeng

  • 0TimBannister0 Timothy Roy Walks (@0TimBannister0) reported from Toronto, Ontario

    @Rogersdonthelp @Rogers @RogersHelps I guess bad weather is coming again... My Rogers internet is connected without service yet again 😑... I'm glad I pay $100 dollars a month for... Service?

  • ScottTerrioHMA Scott Terrio (@ScottTerrioHMA) reported from Toronto, Ontario

    I’ll try not to spend the $8 all in one place that we received in compensation from @RogersHelps for the big outage.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • jasontsang Jason Tsang 💉x 4 (@jasontsang) reported

    Fool me once, shame on me. Fool me twice, shame on you. @Rogers says “We now believe we've narrowed the cause to a network system failure following a maintenance update in our core network, which caused some of our routers to malfunction early Friday morning.”

  • Blr2yyz blr2yyz (@Blr2yyz) reported

    @femifil @RogersHelps Same issue all day :(

  • tangosmom14 tangosmom (@tangosmom14) reported

    @thesolo_HelenV @Ken34205423 @Rogers Tv ignite not working 🤬and yes we re-booted

  • MadFan68 Alan Stewart (@MadFan68) reported

    @MrNeu_ @RogersHelps Same here, it's horrid not being able to watch anything. It was better yesterday not having any access at all. This is much worse. Is there any eta on a fix for this?

  • martigillis Tanya Denise (@martigillis) reported

    @Rogers ...tv is going in and out with sound and picture. Your service has not been restored as you claim. Please provide a more accurate update.

  • Drew20202020 Andrew S (@Drew20202020) reported

    @tim_micallef @KobeTml23 I would love to but my @Rogers is still down :-(

  • callmeCyd Social distancing since before it was cool (@callmeCyd) reported

    @RogersHelps We still don’t have internet or tv in Stouffville. When will we have service? This is unacceptable! #rogers #rogersoutage

  • Blr2yyz blr2yyz (@Blr2yyz) reported

    @femifil @RogersHelps Yep, you go through all the options and then your told - can’t help you, too many calls :(

  • apelipiak Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported

    @Chantelle200943 @vote4robgill @Rogers EVERYTHING I have was down

  • ChaucerBabe Kelly Evans (@ChaucerBabe) reported

    @thesolo_HelenV @Rogers Internet is still down here.