Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E and L4S.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 04/30/2025 13:45

April 30: Problems at Rogers

Rogers is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (56%)

    Internet (56%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, North York, Thornhill, Richmond Hill, Vaughan, Woodbridge, Markham, Stouffville, King City, York, Maple, Concord, East York and Weston.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Total Blackout
CanadaScarborough TV
CanadaToronto Internet
CanadaNorth York E-mail
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • ssstephaaanieee 𝚜 𝚝 𝚎 𝚙 𝚑 𝚊 𝚗 𝚒 𝚎 (@ssstephaaanieee) reported from Toronto, Ontario

    @RogersHelps I've already wasted almost 6 hours of my life with you now. What can you do on twitter that they haven't been able to do on the phone? Someone was supposed to put in a special request to have a service rep come to our house today. Only to find out it wasn't submitted.

  • karrio Karri Ojanen (@karrio) reported from Toronto, Ontario

    Although it’s only telco wire and thus no live current run through, the boxes that are left open, and occasionally taped back shut by the crews like that’s a solution, are there for kids to play with, wires for ppl & animals to trip on etc. @RogersHelps perhaps @311Toronto cares?

  • AmandaRisser1 Amanda Mae Risser (@AmandaRisser1) reported from Toronto, Ontario

    @RogersHelps I think it might be a problem with your program. Is it compatible with Apple?

  • King_Adanis99 Adanis Antetokounmpo (@King_Adanis99) reported from Toronto, Ontario

    @Rogers What is the point of being a customer if the Raptors game isn’t being shown in my region and the team is from my region????

  • flozer Anna Withrow (@flozer) reported from Toronto, Ontario

    @RogersHelps we’ve been having intermittent internet issues since Sunday, they’re particularly bad today. Are there any service problems in M6N?

  • crofts_kevin Kevin Crofts 🇨🇦 (@crofts_kevin) reported from Toronto, Ontario

    @RogersHelps Just received my monthly bill. Received not one penny of a credit for 2 phones for the wireless service interruption

  • indicisivelibra Jonas Fox (@indicisivelibra) reported from Toronto, Ontario

    @RogersHelps is anyone actually experiencing internet outage since yesterday? Or is it just me? Im so confuse...

  • Omari1974 Omari (@Omari1974) reported from Vaughan, Ontario

    @Rogers Are we going to be compensated. I was without service from When I woke up at 5am till 7pm.

  • AmandaRisser1 Amanda Mae Risser (@AmandaRisser1) reported from Toronto, Ontario

    @Rogers what is your 'vacation blackout'? Isn't it the same as any other time of year in terms of covering vacations? Only some employees must work it? Which ones? Just saw this on your online job application.

  • pantandshirtman Fare evader (@pantandshirtman) reported from Toronto, Ontario

    The entire country hasn’t had service all day you retards @RogersHelps how is that even possible

  • AmandaRisser1 Amanda Mae Risser (@AmandaRisser1) reported from Toronto, Ontario

    @RogersHelps "If you want to temporarily disconnect all your telephone services and suspend your billing while retaining your telephone number, you can subscribe to the Seasonal Suspension service by contacting us and requesting Rogers Home Phone Account Changes." Really?

  • GhaydaNassar Ghayda Nassar (@GhaydaNassar) reported from Toronto, Ontario

    @RogersHelps @Rogers Is it a cyber incident?

  • honomore Linda (@honomore) reported from Toronto, Ontario

    @ScottFoxonair $100 credit to each customer -on hold with Rogers - probably for 25 mins!!! Businesses should be compensated #911 #rogersoutage @Rogers

  • AmandaRisser1 Amanda Mae Risser (@AmandaRisser1) reported from Toronto, Ontario

    @RogersHelps my bill can only be viewed by me under "billing & payment, payment history". Why? Is your system broken?

  • MarsBolton Marianne Bolton (@MarsBolton) reported from Del Ray, Ontario

    @RogersHelps this is ridiculous! Would love my Internet back! Trying to have a mother’s day Crown marathon with my mother and this outage happens! Not Cool!

  • Rachel_Sa Rachel Sa (@Rachel_Sa) reported from Toronto, Ontario

    @RogersHelps Our wireless Internet is down and no amount of re-booting can get it up and running. Can I DM you our account # for assistance?

  • Type1Dayna Dayna (@Type1Dayna) reported from Toronto, Ontario

    @RogersHelps trying to cancel my internet online nightmare process even your chat service sucks. I will be canceling my cell service as well soon @rogers worst #service EVER

  • karrio Karri Ojanen (@karrio) reported from Toronto, Ontario

    @311Toronto @RogersHelps Thank you, I will send the email. If the City will be able to assist with this, I’ll be happy, as I see Rogers have taken very little action to fix the wires over the past year.

  • twittdaddy25 Prakash Tailor #ABEFTeam🇨🇦 (@twittdaddy25) reported from Vaughan, Ontario

    @Rogers @RogersBiz @RogersHelps I work for a delivery partner. Lost a whole day income on April 19th during network outage . How am I getting compensated?

  • AmandaRisser1 Amanda Mae Risser (@AmandaRisser1) reported from Toronto, Ontario

    @Rogers @RogersHelps @INTERPOL_HQ Do some mobile phone cases cause more damage than help? Do they block features and cause phones to overheat? Can magnets, etc. damage the phone, etc.? Can someone add something "special" to hack your phone, steal your services, etc.?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • AUasylum Artistically Unstable (@AUasylum) reported

    @RogersHelps pure embarrassment.... can’t wait for Elon’s network to go worldwide @elonmusk

  • MarganiGabriel Gabriel Margani (@MarganiGabriel) reported

    Yo @Rogers this is annoying as ****

  • wrpearce48 Walter Pearce (@wrpearce48) reported

    @LFlaneuse @RogersHelps Any representatives of legal firms here? Anyone interested in starting a class action lawsuit if Rogers isn’t forthcoming with credits for the outage?

  • Norgren_J Jeffrey Norgren (@Norgren_J) reported

    @RogersHelps When will the problem be fixed?? This is costing me money!!

  • beyondgood_ 2 (@beyondgood_) reported

    @ThornPython4 @ThumbelinaKim @RogersHelps see u when I get my $50 good will credit ***** idiot

  • CHalvPro Curt Of All Trades® (@CHalvPro) reported

    @RogersHelps Rogers doesn't help

  • victoriaabuzz Victoria Buzz (@victoriaabuzz) reported

    I don’t mind this @Rogers outage if I get comp’d for a day of no service.. otherwise, this is ******* ridiculous

  • Xyza03240197 Xyza (@Xyza03240197) reported

    @Rogers when will the service be back?

  • mavic13 mavic briones (@mavic13) reported

    @Rogers any update with the service outage?

  • DomenicGalluzzo Domenico Galluzzo (@DomenicGalluzzo) reported

    @Rogers @RogersHelps @jennaamxo What is the latest status on this issue? My phone is dead. Can’t make calls.