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Rogers outages and service status in Richmond Hill, Ontario

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Full Outage Map
  • Rogers generated 4 outage signals in the last 24 hours around Richmond Hill, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 2, 12:16 AM EDT.
  • 63% Internet (63%)
  • 14% Wi-fi (14%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 6% TV (6%)
  • 3% E-mail (3%)

The latest reports from users having issues in Richmond Hill come from postal codes L4C .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond Hill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Markham, Vaughan, Richmond Hill, Scarborough, North York, and Concord.

CityProblem TypeReport Time
Toronto TV 1 hour ago
Toronto Internet 3 hours ago
Toronto Internet 12 hours ago
Toronto Internet 13 hours ago
Toronto Internet 1 day ago
Markham Internet 1 day ago

Nearby cities with recent reports

Toronto

64 recent signals

1 hour ago
Markham

3 recent signals

1 day ago
Vaughan

3 recent signals

3 days ago
Scarborough

1 recent signals

7 days ago

Community Discussion

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Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • laurensouch
    Lauren Souch (@laurensouch) reported from Toronto, Ontario

    @RogersHelps your business account reps transferred me to ignite after they couldn’t help over an hour ago… I’m trying to change my package and sort out a billing issue but this seems wildly long to be on hold? But I don’t want to hang up and lose my spot if it’s just busy…

  • RikGarc
    Ricky Garcia🇸🇻🇨🇦 (@RikGarc) reported from Toronto, Ontario

    @RogersHelps rogers Internet is the worst ever!!

  • harryleor
    Harry Leor (@harryleor) reported from Vaughan, Ontario

    @MattiHaapoja @RogersBiz Rogers's internet is slow

  • calderonc9
    Carlos Calderon (@calderonc9) reported from Toronto, Ontario

    @Rogers My internet hasn’t been working well lately. You don’t have internet right now!! Are you guys having issues?? #internetdown

  • AshChaChaHeels
    Ash (@AshChaChaHeels) reported from Toronto, Ontario

    @marilyn_tassone @Rogers You’re paying Rogers For negligent service!

  • Dededacosta11
    Dededacosta (@Dededacosta11) reported from Toronto, Ontario

    @RogersHelps is there an issue with Ignite TV? I cannot watch City, CTV etc.

  • iamdieroiramor
    rr. (@iamdieroiramor) reported from Toronto, Ontario

    @RogersHelps are you guys prepared for customers? Why is my internet not working?

  • AshChaChaHeels
    Ash (@AshChaChaHeels) reported from Toronto, Ontario

    Another @Rogers outage! Can they get their 💩together? We sure as hell pay the most their services! #rogers #toronto #outage

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario

    @RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?

  • tickylongue
    T. Longue (@tickylongue) reported from Toronto, Ontario

    @cbcmarketplace you should investigate @Rogers. They’re falsely advertising 1.5 Gbps and when customers upgrade, they have no internet because of “provisioning” issues with no estimate for fix.

  • JonLeeOSC
    Jon Lee (@JonLeeOSC) reported from Toronto, Ontario

    @RogersHelps is there an outage in the Rouge Hill area?

  • mishd27
    Mish (@mishd27) reported from Toronto, Ontario

    @RogersHelps outage in south Etobicoke. Any ETA on when it will be restored???

  • AlphaRomeo92
    Universnanth (@AlphaRomeo92) reported from Vaughan, Ontario

    My phone is finally up and running… took 3 days! 🙏🏾 for nothing @Rogers! Still finding a cheaper plan so holla at your boy major/minor service providers. You can convince me to join with a free iPhone 14 pro Max when it comes out.

  • heyref88
    AG (@heyref88) reported from Vaughan, Ontario

    @RogersHelps I’ve been on hold for over an hour waiting to speak to the customer retention area. In what world is this acceptable??

  • axwong
    AlexW (@axwong) reported from Toronto, Ontario

    @RogersHelps Substandard service for a major ISP. We are switching to Bell.

  • Mysticalbug
    Jill McLean (@Mysticalbug) reported from Toronto, Ontario

    @RogersHelps seriously what the actual f Rogers? Always down!! I am seriously considering Bell!!

  • E_R0z1E
    E_Rozie (@E_R0z1E) reported from Toronto, Ontario

    My entire @RogersHelps is down yet again!

  • macellonesangel
    Angel Macellones (@macellonesangel) reported from Toronto, Ontario

    @simonjagassar @RogersHelps Same issues with me.

  • MaryAnnToronto
    Mary Ann Torres (@MaryAnnToronto) reported from Toronto, Ontario

    Hi @Rogers - your “loyalty” customer service is everything except loyalty or customer service. After +15 years and +$ 800 monthly you lost me. Switching to a company that prioritizes us, your customers #rogers @RogersHelps

  • AntoninoLoMona1
    Alomo (@AntoninoLoMona1) reported from Vaughan, Ontario

    @RogersHelps got it back up for 2 mins but down again 😤 when will this BS stop!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Loveataurus
    evanspence (@Loveataurus) reported

    @RogersHelps How do you expect me to call into customer service for help when i been on hold for 55mins ? And don't say visit a store because i did that the other day and they said same to call customer service .

  • shawna_r80
    Shawna R (@shawna_r80) reported

    @RogersHelps I finally got a human being in tech support on the line - then he did something on his end and we got cut off. He never called back. I think this is my fifth cutoff in two weeks, my fault for being insane - doing the same thing over and over and expecting a different result.

  • poleman88
    Scott Slade (@poleman88) reported

    @RogersHelps After almost 3 days of trying to talk to someone to cancel my parents home services due to them moving into a retirement home, I finally get someone and they tell me it’ll be $450 + tax to cancel. Great way to treat longtime customers.

  • StirrJim
    Jim Stirr (@StirrJim) reported

    @CanadasLeafs @Rogers Same absolute appalling the customer or lack thereof service! Absolute disgrace and joke

  • CanadianPylon
    Orange Cone (@CanadianPylon) reported

    @TELUSsupport @Rogers @Bell Cancel with Telus. Horrific customer support/ understanding. They just cost me 80k on a mortgage renewal. My credit card for autopay had expired, and I missed it. I’ll own that. My account went 30 days over, and when I got that notification I immediately rectified it, paid in full, and put in an updated CC number. They outright refuse to take the late payment off my credit report for the mistake. I am 51 years old. NEVER one late payment ever. This dropped my credit score 86 points, and now on my upcoming mortgage renewal I cannot get the preferred banking rate as it dropped my score below 800 as a result. The rate swing will cost me approximately 80k over 5 years and Telus outright refuses to help. I’ve been a loyal Telus customer for a decade paying 350+/month for all their service’s, and hold close to $100k in Telus stock and this is the treatment I am getting for an honest mistake. Use any other provider. I will make it my life’s mission to make sure nobody signs up with Telus going forward. Friends, family members and employees included. I’ve tagged Bell and Rogers on this so they can share it with others to use as marketing to win new customers and show how you don’t treat a long time customer.

  • moregrandma
    Janice H. (@moregrandma) reported

    @Rogers is just as bad. Also, they seem to think that everyone can read when they email 'contracts'. No verbal explanation given.

  • One_Gunn44
    Mike Gunn (@One_Gunn44) reported

    @RogersHelps I know you hours of operations. But I am not always available to call early in the morning.With the price of your service you should be able to provide better service. I was not in pressed with waiting that long from 2:30- 4:30 to have the call dropped.

  • Buzios16
    Buzios (@Buzios16) reported

    @LoveMy7Wood @Rogers @RogersHelps We had Rogers cell "service"; the "service" was absolutely useless but even then it was superior to their hopelessly inept "customer service". After 1 year we refused to renew; I told the guy who was trying to convince me reup that I wouldn't take Rogers again if was free,

  • viola_s1981
    Viola Sewerynek (@viola_s1981) reported

    @Travisdhanraj @Bell @Rogers is not any better. I tried to cancel my cable and they said I can’t because I have a home phone.

  • ItsReallyAmber
    ambam (@ItsReallyAmber) reported

    @Darth_Pingu @Rogers It all comes down to money. Its costs more to have everything canada based. Which means Mr. CEO and senior executives would get less money / bonuses and we cant have that now can we?