Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E, L4B and L4S.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 11/27/2025 00:25

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, North Park, Markham, Scarborough, York, North York, Maple, Woodbridge, Thornhill, Vaughan, Richmond Hill, Stouffville, Concord, King City and Kleinburg Station.

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City Problem Type Report Time
CanadaToronto Wi-fi
CanadaToronto Internet
CanadaToronto Internet
CanadaNorth Park Internet
CanadaToronto Internet
CanadaToronto Total Blackout

Community Discussion

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Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • atomsmith Atom Smith (@atomsmith) reported from Toronto, Ontario

    Seems like the first thing @Rogers did last night was send out bills to it’s customers. What a horrible customer experience.

  • LiteBlCollarWkr Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario

    @RogersHelps @ReaperOfBurgers I am curious as to how many service tickets I need to put in. This will be the 4th one. They refuse to actually come to the site and yet won't take my screenshots as proof of low speeds...."We found no problem" is the mantra.

  • realgklaw Garson Law (@realgklaw) reported from Toronto, Ontario

    @RogersHelps hello, just enquiring on service outage at 8 Farm Greenway in North York. Vic Park and York Mills area.

  • JeffIsy Jeff Isy (@JeffIsy) reported from Toronto, Ontario

    @AboutRogers @Rogers Your *billion dollar* telecom company’s incompetency has put people in danger, emergency line was disabled, small businesses were affected and the credit you’ll be offering won’t be enough to cover for the damages that you’ve caused. Shame on you!

  • coreyherscu Corey Herscu (@coreyherscu) reported from Toronto, Ontario

    I got through to and changed my account with @Bell_News within 10-mins. I’ve called @RogersHelps four times and gave up after 45-mins of hold times each. Rather than stupid deals, executive fights, and boasting speeds… maybe focus on your current clientele who are exhausted

  • alstillo Alessandro Stillo (@alstillo) reported from Vaughan, Ontario

    @RogersHelps / your techs are having difficulty w/ a network security feature offered via MyRogers app; Tech Support Permission.

  • sashaboersma Sasha Boersma (she/her) (@sashaboersma) reported from Toronto, Ontario

    @MrAlexBethke @Rogers Except Bell did an oops of their own a couple of months back when their internet was down for a day and flakey for weeks. Tech sometimes goes down when repaired. The problem in both cases - where was your back-up plan so you can take A down and have B still work…

  • EvanSambasivam Evan Sambasivam (@EvanSambasivam) reported from Toronto, Ontario

    Is @Rogers going to compensate Canadians who have maxed out their data plans because they've lost wifi for over 24 hours? This outage has adversely impacted people who aren't even Rogers customers. #outage #rogersoutrage #RogersLetsNotTalkDay

  • j_santi221 ...santi_ (@j_santi221) reported from Toronto, Ontario

    @Rogers @RogersHelps Hi, why I cannot makes outgoing calls outside Toronto? Everytime I dial a number outside Toronto it says call failed same with 1-800 number. What seems to be the problem

  • J_R_Scooter Not THAT Jeff Ross..I'm funnier & had the name 1st (@J_R_Scooter) reported from Toronto, Ontario

    @raehanbobby Well, I AM reading your post on a @Rogers network, so there's that. 🙄

  • PrimoB87 .Preemz. (@PrimoB87) reported from Toronto, Ontario

    So @RogersHelps you guys just hang up on ppl now after 15 mins? 3 calls, 3 hang ups while trying to resolve issue...multiple attempts since 10am...what a joke

  • ChicaD68 Cecilia Díaz H (@ChicaD68) reported from Toronto, Ontario

    @RogersHelps @PRBagga Here in Eglinton and Bayview the same issue….

  • TarekFatah Tarek Fatah (@TarekFatah) reported from Toronto, Ontario

    Need help. How does one switch from the pathetic service of @Rogers to #Bell? cc. @BellMediaPR @RogersMediaPR

  • TheDanLevy Dan Levy (@TheDanLevy) reported from Toronto, Ontario

    @The_IT_Nerd @Rogers That really, really sucks! Not that this is a solution for everyone and not that this ought to be necessary but the bright side is that with things like libraries and coffee shops open again it isn’t necessarily a total day ruiner (vs during the height of lockdowns)

  • daveinthebeach1 daveinthebeaches (@daveinthebeach1) reported from Toronto, Ontario

    @rogers can someone please explain to me why I pay you $300 a month for ******, inconsistent service? Trying to watch a ball game but can’t ! Rogers is the Absolute worst!

  • NickWons Nick Wons (@NickWons) reported from Toronto, Ontario

    @DominousNolen @Rogers @RogersHelps Now I've been told it could take another 24 hours for service to be restored. Madness. I'm looking at changing providers this week, I can't deal with this.

  • sashaboersma Sasha Boersma (she/her) (@sashaboersma) reported from Toronto, Ontario

    @MrAlexBethke @Rogers Oh, there is a push for CRTC inquiry on the 911 issue, as they would have broken a condition of license (or whatever it’s called for telecom). That part is likely a breach of the Telcom Act.

  • j_santi221 ...santi_ (@j_santi221) reported from Toronto, Ontario

    @Rogers @RogersHelps Hi., everytime I’m making a phone call the voice sound muffled. Turned it off and on but having the same problem.

  • michaelroberts Michael Roberts (@michaelroberts) reported from Toronto, Ontario

    @lechat33 @Rogers Same here! @RogersHelps fix this!

  • johneepixels7 Johnee Pixels (@johneepixels7) reported from Toronto, Ontario

    @RogersHelps Internet intermittent issues all day today in College West End (Bloor Landsdowne area). Very distruptful during work hours!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • 613Homes Craig Dow (@613Homes) reported

    @Hollywouda1 @GeesPhilly @RogersHelps I cannot believe that there is an expectation of perfection. They are a telecommunications company who rely on technology. It's not perfect. Never has & never will & there can't be an expectation of perfection. If it was wilful that's a different story but it wasn't. **** happens

  • jwlethbridge James Lethbridge (@jwlethbridge) reported

    @HeatherMoAndCo @Rogers The last outage because of the software update on their cellular service was one day credit off of each affected service. It was proportional to your monthly payment divided by the number of days in the month. In my case I had 6 lines and it worked out to nearly 10$.

  • JohnDee76278327 John Dee (@JohnDee76278327) reported

    @RogersHelps It’s a disgrace to take so long to fix it. Rogers, did you ever see any other decent country in the world to have half of their people unable to access 911 for a day?

  • tboyengr truthpreacher (@tboyengr) reported

    @cibc please refund our interac transfer cancelation fee, we are customers and we don't control @INTERAC network through @RogersHelps. Why charging us fee for canceling hanging transfers sent more than 24hrs ago? Refund the $3, we will use it to buy milk.

  • xboxmoonknight xboxmoonknight 🇨🇦 (@xboxmoonknight) reported

    @missymac72 @RogersHelps @TekSavvyNetwork Yep. Still nothing. Had it after 24 hrs then dropped again around 8:30. This is kind of getting stupid now

  • athoughtfulmama Sarah B (@athoughtfulmama) reported

    @RogersHelps @shanstu It's not the internet - I'm currently accessing on Starlink internet, and I have the same issue - the links go nowhere, so no information about outages in my area. What terrible service.

  • irishriley30 Riley 🍀🍎 (@irishriley30) reported

    @KKarengreaves @RogersHelps I am not in this majority as my phone still doesn't work.

  • cilaoned cyla (@cilaoned) reported

    @RogersHelps Still nothing in new brunswick. Hurry ******** up :))))))

  • GSH_1973 Glenna 🎶 (@GSH_1973) reported

    @JamieON94964661 @RogersHelps I’m so sorry Jamie, that’s horrible. I’ve got parents the same age that live 5 hours away, so I understand the worry. If your dad is in London, ON, I’d be happy to go check in on him for you. I’ve got cell service at least.

  • namewithaview See William (@namewithaview) reported

    @Rogers I'm not a customer, yet your outage disrupted my day. What is the plan to compensate the rest of us? #ClassAction #BreakTheOligopoly