Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E and L4S.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 01/04/2026 20:15

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Woodbridge, Toronto, Richmond Hill, North York, Markham, Maple, Stouffville, Vaughan, Scarborough, Thornhill, Downsview, North Park, King, Rexdale and Concord.

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City Problem Type Report Time
CanadaWoodbridge Internet
CanadaToronto Phone
CanadaToronto Internet
CanadaToronto Internet
CanadaRichmond Hill TV
CanadaToronto Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • hanz8669 Alexander Schnurr (@hanz8669) reported from Toronto, Ontario

    @RogersHelps Okay it’s back up an running and I didn’t have to restart my phone it was just my cellular connection to the nearest cell tower it seems. Thanks for all the help.

  • ghel628 ghelah apasan (@ghel628) reported from Toronto, Ontario

    @RogersHelps i already talked to one of your agent and we try to do the basic troubleshooting but nothing happened, he just told me that there is an outage in the area, and he said that he don't have any idea how long it will take 😩 we have 3 kids in the house, they can't watch their show.

  • TawfiqRaji Tawfiq Raji (@TawfiqRaji) reported from Toronto, Ontario

    @RogersHelps ever since Rogers decided to impose that router update on me a couple days ago my wifi has been absolute crap. Thank you Rogers.

  • JohnFaniDou John&Fani Douldouras (@JohnFaniDou) reported from Toronto, Ontario

    @RogersHelps @Rogers @BTtoronto @DinaPugliese thought it was just us, but then Twitter shows more experiencing this issue...hope all is ok

  • Stephy_72 Stephanie (@Stephy_72) reported from Vaughan, Ontario

    We all have issues with companies and their lack of CS. However, the @RogersHelps Social Media team Krista,has been phenomenal with my acct. listened 2 my issues &corrected errors &moreover she followed up with me, twice and again after my bill is issued to me.#kristahelps

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @Rogers Would never do that I would get my I phone from Apple from their store Like I always did

  • rhabayeb Rabih Habayeb (@rhabayeb) reported from Toronto, Ontario

    @Bell_Support your billing support rep just hung up on me while discussing some issues. I'd like to cancel my service today and will be moving to @Rogers , your service is absolutely ludicrous and you should be ashamed of yourselves.

  • briank_im Brian Kim (@briank_im) reported from Toronto, Ontario

    .@RogersHelps goes down way too often. Looking for a reliable ISP.

  • ClaudioTesi Claudio Tesi (@ClaudioTesi) reported from Vaughan, Ontario

    @Rogers why is are service still not working it's been out since 1 PM today. Jane and Wilson area

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @RogersHelps My new Dell desk top computer got also affected I bought my Dell in Canada not in USA On my Amex Credit card Had so many issue with wifi had to close everything.

  • janreece janreece (@janreece) reported from Toronto, Ontario

    @RogersHelps @rachelovejohnny Same problem here

  • DonnaInch dinchie (@DonnaInch) reported from Toronto, Ontario

    @Erasmones @CanadaSoccerEN @RogersHelps Try going live (down on centre square then right - worked for me)

  • hanz8669 Alexander Schnurr (@hanz8669) reported from Toronto, Ontario

    @RogersHelps I guess I’m going to have to just guess how much data I’ve used until y’all employer’s servers are back up and running. I’m honestly so confused because my school @CentennialEDU and @Google don’t have this much service interruptions while doing server maintenance.

  • jodierawn Jodie Rawn (@jodierawn) reported from Toronto, Ontario

    @RogersHelps I just called and was told there’s an outage. If it persists, I’ll DM. Thanks.

  • KevinVuongTO Kevin Vuong 🇨🇦⚓ (@KevinVuongTO) reported from Toronto, Ontario

    @markrmcqueen @RogersBiz @MapleLeafs @BuffaloSabres It isn’t outage free, but @Bell #FibeTV is good and always up during a game. I find if it’s down it’s usually in the afternoon or at end of day before game time, happens quarterly.

  • hanz8669 Alexander Schnurr (@hanz8669) reported from Toronto, Ontario

    @RogersHelps okay so starting at about guildwood the same problem exists again like 1 week ago today where I’m getting 3G and not 4G LTE I’m currently at Guildwood Go Station

  • NKossovan Nick Kossovan 🙏❤️🌎 (@NKossovan) reported from Toronto, Ontario

    @braydonstachel RE: “Rogers has spent literally decades absolutely ******* Canadians on internet/cellphone/TV prices” Last time I checked signing up with @Rogers was voluntary, therefore those who signed up, and stay, **** themselves.

  • livyglizzy Guyanese Barbie💋 (@livyglizzy) reported from Toronto, Ontario

    No wayyy @RogersHelps is telling me that there’s an internet outage in my area that could last for 24 hours, I hate it here

  • FOHPhoto Bobby Singh (@FOHPhoto) reported from Toronto, Ontario

    @RogersHelps But i like knowing when 5g is down so i can call and get it fixed. Just seems to be dumbing down the process and keeping performance issues hidden. Anyways we’ve opted out. Do a better job proactively sharing this change

  • progers71 progers71 (@progers71) reported from Markham, Ontario

    @SimonOstler 💯. Have called @RogersHelps to inquire about deactivating voice. Crazy bad.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • SierraMikeEcho ScottoftheBruce (@SierraMikeEcho) reported

    @MayhemCanuck @RogersHelps Oh they are sooooo proud of telling everyone their support is 100% Canadian based. Too bad they still lie and play games.

  • iGirll22 ann (@iGirll22) reported

    @Rogers good day. Where is the credits on our bills from lost of service?

  • CindyRossi77 Cindy Rossi (@CindyRossi77) reported

    @RogersHelps Just heard another commercial with the sound problem.

  • MichelleKungl Michelle Kungl (@MichelleKungl) reported

    @RogersHelps - My internet and TV are down again. I still haven't received a call back from July when it was down. What is happening?

  • VibudhS Vibudh Shrivastava (@VibudhS) reported

    @RogersHelps Thanks for no help at all. Given run around by Rogers even through Twitter DM. Do you have another avenue you want me to try and fail?

  • BuffySu58183737 Buffy - BuffySu58183737 on GETTR (@BuffySu58183737) reported

    @RogersHelps ... our internet is down. Again. 😒

  • aset_ibrar Ahmadib (@aset_ibrar) reported

    @RogersHelps If I am without internet for 7 days, and lost business and work for 5 days. Are you going to recover my lose ? You have #worst #service @JustinTrudeau

  • cabronOO7 S Parashar (@cabronOO7) reported

    @Rogers ignite is ****. Every night at 1round 930 pm the net goes off and comes back in the morning at 10AM. I have been complaining since weeks. I feel cheated. @Rogers I feel cheated.

  • Hauntedhfk ✨️💖 (@Hauntedhfk) reported

    @Rogers Why Is wifi down again

  • kim_elle Kim Latreille (@kim_elle) reported

    @RogersHelps Hey!! Still not resolved! Spent 3 hours on the phone w/two technicians this morning. A ticket was sent at 10:30am, no response still. Good thing service employees are trained to get customers to hang up. Have a great weekend w/internet, Dana! I won’t! #DoBetter @RogersHelps