Rogers Outage Report in Richmond Hill, York, Ontario
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The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E and L4S.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Vaughan, North York, Markham, Richmond Hill, Woodbridge, Maple, Downsview, Stouffville, North Park, King, Rexdale, Thornhill and Concord.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Total Blackout | |
| Toronto |
Total Blackout | |
| Toronto |
||
| Scarborough |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Wayne Rodrigues
(@WayneRodriguez) reported
from
Toronto, Ontario
Seriously regretting opting for a @Rogers internet service as it keeps getting disconnected. This is terrible #customerexperience especially since we work from home and pay ridiculous fees. Seriously considering changing my service in less than 15 days #rogers
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Mackay Taggart
(@mackaytaggart) reported
from
Toronto, Ontario
This seems like an odd message to come from a police service, when @Rogers has tweeted no information about an outage themselves. Also, as a Rogers customer, I haven’t noticed any issue.
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John Wunderlich
(@PrivacyCDN) reported
from
Toronto, Ontario
Yet another fail by @Rogers. Woke up to find workers digging a trench in the front to run a line to the neighbour. No notice, no consideration. Rogers: “We’re not happy until the customer’s not happy.” Mission accomplished.
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sam glass
(@ChefSamGlass) reported
from
Vaughan, Ontario
@RogersHelps I am having one of the worst customer service interactions ever. Your representative can't determine when a 2 month trialservice started which I want to cancel and I can't log on to your website to access my account
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Paul O
(@ontteacher01) reported
from
Markham, Ontario
Not impressed with @RogersHelps today. Service in @cityofmarkham has been spotty for the whole day!!! #unsatisfiedcustomer
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sheryl kingstone
(@skingstone) reported
from
Vaughan, Ontario
I’m ready to cancel all our services @RogersHelps I want answers as to why our internet drops throughout the day. I have a request into support. I’m watching my text for an answer. We’ve had a few too many street wide outages. It also drops intermittently.
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Brian Prashad
(@BrianPrashad) reported
from
Toronto, Ontario
@RogersHelps That doesn't make sense. The same show on the same channel at the same time every day ie. the news sometimes has restart available sometimes doesn't. Can't be a content rights issue.
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Jeremy Legat
(@JeremyLegat) reported
from
Toronto, Ontario
Stay away from @BellMediaPR —hidden charges and monthly service amount just jumped with no warning. Unhelpful, curt employee when trying to renew our service over the phone. Cancelling immediately and going back to @Rogers. This is ridiculous.
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Kiran Varughese
(@kiranjoyv) reported
from
Vaughan, Ontario
@YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers
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𝔙𝔞𝔫𝔦𝔩𝔩𝔞 ℑ𝔠𝔢 △⃒⃘
(@__LELLI) reported
from
Toronto, Ontario
@miz_flow @Bell_Support @RogersHelps I actually didn’t get a reply and had to call in, tech coming on Wednesday. We’ve had shit service since Saturday
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Cesar
(@liom79) reported
from
Toronto, Ontario
@RogersHelps please, let ppl know about this issue. I have calling 3 times today to “Techs” in Rogers (even in Halifax, who had no clue). Still no “hi” (fee) speed Internet...
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Mbukhari
(@nmool1) reported
from
Vaughan, Ontario
@RogersHelps I’m x third party employ with Rogers, they removed the discount, and when I called to say ok stop my services I’m changing to bell they said stay and we will give you 30% both of the cx service agent lied to me my bell is getting higher and higher every month,
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Brian Prashad
(@BrianPrashad) reported
from
Toronto, Ontario
@MaryWetton @RogersHelps Oh believe me I know. If only Bell and Rogers could mash together the best parts of their tv/internet offerings it would be great. Never going to happen. So round and round we go
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Nenad Andrasic
(@beacherto) reported
from
Toronto, Ontario
@RogersHelps Still not fixed and no help from DM. C’mon fix this.
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Traveling & Tasting Vince
(@TorontoVince) reported
from
Toronto, Ontario
@RogersHelps We were told it was an outage that would end at 851pm. That time passed and we have no internet m. Arghhhhhhhhh
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Susan
(@glamourgirlca) reported
from
Vaughan, Ontario
Whether you like @FadooBobcat or not, he was their “day 1” employee & it’s disturbing that @Rogers has no regard for their talent It also pisses me off that #BlueJaysCentral hires washed up, American, has-beens to plop beside poor beleaguered @SNETCampbell #HireCanadians
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sam glass
(@ChefSamGlass) reported
from
Vaughan, Ontario
@RogersHelps One problem had been solved. Working on the next one
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Jeremy Legat
(@JeremyLegat) reported
from
Toronto, Ontario
Stay away from @BellMediaPR — hidden charges and monthly service amount just jumped with no warning. Unhelpful, curt employee when trying to renew our service over the phone. Cancelling immediately and going back to @Rogers. This is ridiculous.
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RAF
(@R7F1) reported
from
Toronto, Ontario
No @rogers service in Scarborough all day
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sheryl kingstone
(@skingstone) reported
from
Vaughan, Ontario
Hey @RogersHelps this is the second time in about 2 weeks that I had to report an outage. That’s not best practice pro-active customer service. Your IVR is also extremely poorly organized.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Anand Venkatarangam
(@acvcomm) reported
@RogersHelps Is there any update & explanation on the cause along with an ETA on resolution? Both my work cell phone (which is also my 'desk phone') & personal phones have been down all day. A major outage like this requires regular updates & better info on the cause & an ETA to resolution.
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carolina P
(@caro8perdomo) reported
@RogersHelps Everyone in Canada is experiencing issues with mobile service. No signal at all. Rogers It’s not some people, it is EVERYONE. What’s going on? As paying customers, I think we just need more information to understand what’s happening.
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cadria04 🇨🇦 🦉
(@cadria04) reported
@RogersHelps Why so many hours? Why no updates? Have you been hacked? Please be honest with us! When will my phone be restored. I have medical issues and you are putting lives in danger.
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dorothy whelan
(@dorothywhelan5) reported
@RogersHelps Hi no cell service all day!!! Should we be calling @bellcanada to get a different provider
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Yinnocent.
(@NelzyEzw) reported
@RogersHelps 😒 fix it faster. People are home with no phones
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john_willims
(@OwhondaGift) reported
@cadria04 @RogersHelps I had similar hack/hacked problem with my account until (@DAVE_JOHN1212) help me recoved my account on Instagram message him now to help you recover yours quickly..
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Angry🍁Beaver
(@CanuckCritter) reported
@LypsilAddict HaHaHa- I've been trying to text you but @Rogers has been down since last night. No texts are going through even right now. Unbelievable...
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Cem
(@hiddencem1) reported
@rcmayer13 @Rogers @RogersHelps +1... also they should consider some of the coin traders using two factor authentication with their cell phones which doesnt work!!!
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Will Lau
(@WillWLau) reported
@RogersHelps I'm going to say that this a cyber ransom attack and Rogers/Fido is screwed for the next few days. Reasons: countrywide outage, so software based. Normal updates are rolled out in batches, not the whole system at once. Taking longer than 12hrs means they don't know how to fix
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Drew Richard
(@_Drew902) reported
@rileywibsor Hour 10 still going strong with no service!!!! @Rogers