Rogers Outage Report in Richmond Hill, York, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E, L4B and L4S.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 30: Problems at Rogers
Rogers is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Rogers outage reports came from the following cities: Scarborough, Richmond Hill, Toronto, Woodbridge, York, North Park, Markham, North York, Maple, Thornhill, Vaughan, Stouffville, Concord, King City and Kleinburg Station.
| City | Problem Type | Report Time |
|---|---|---|
 Scarborough |
TV | |
| Richmond Hill |
Internet | |
| Toronto |
TV | |
| Toronto |
||
| Toronto |
Total Blackout | |
| Toronto |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Amanda Mae Risser
(@AmandaRisser1) reported
from
Toronto, Ontario
@RogersHelps But it doesn't work. I've tried. I'll take a screenshot of what it takes me to later and show you.
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Adanis Antetokounmpo
(@King_Adanis99) reported
from
Toronto, Ontario
@Rogers What is the point of being a customer if the Raptors game isn’t being shown in my region and the team is from my region????
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Prakash Tailor #ABEFTeam🇨🇦
(@twittdaddy25) reported
from
Vaughan, Ontario
@Rogers @RogersBiz @RogersHelps I work for a delivery partner. Lost a whole day income on April 19th during network outage . How am I getting compensated?
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Linda
(@honomore) reported
from
Toronto, Ontario
@ScottFoxonair $100 credit to each customer -on hold with Rogers - probably for 25 mins!!! Businesses should be compensated #911 #rogersoutage @Rogers
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Heather Loduca
(@heatherloduca) reported
from
Toronto, Ontario
Just when I thought #Rogers couldn’t get any worse, I’ve learned this company truly does not give a F*ck about their customers and is happily taking advantage of people during the worst year in history. @RogersHelps
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...santi_
(@j_santi221) reported
from
Toronto, Ontario
@RogersHelps Your services sucks….
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Erin Nixon
(@ErinNix71) reported
from
Toronto, Ontario
@RogersHelps My Ignite internet which controls EVERYTHING in my living space is just blinking at me. No service. On a Live Chat for help but now on hold. THIS is what I get with premium service??? Not happy.
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Rachel Sa
(@Rachel_Sa) reported
from
Toronto, Ontario
@RogersHelps Our wireless Internet is down and no amount of re-booting can get it up and running. Can I DM you our account # for assistance?
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Jonas Fox
(@indicisivelibra) reported
from
Toronto, Ontario
@RogersHelps is anyone actually experiencing internet outage since yesterday? Or is it just me? Im so confuse...
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Amanda Mae Risser
(@AmandaRisser1) reported
from
Toronto, Ontario
@RogersHelps I think it might be a problem with your program. Is it compatible with Apple?
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Marianne Bolton
(@MarsBolton) reported
from
Del Ray, Ontario
@RogersHelps this is ridiculous! Would love my Internet back! Trying to have a mother’s day Crown marathon with my mother and this outage happens! Not Cool!
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Anna Withrow
(@flozer) reported
from
Toronto, Ontario
@RogersHelps we’ve been having intermittent internet issues since Sunday, they’re particularly bad today. Are there any service problems in M6N?
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Karri Ojanen
(@karrio) reported
from
Toronto, Ontario
@311Toronto @RogersHelps Thank you, I will send the email. If the City will be able to assist with this, I’ll be happy, as I see Rogers have taken very little action to fix the wires over the past year.
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Amanda Mae Risser
(@AmandaRisser1) reported
from
Toronto, Ontario
@RogersHelps "If you want to temporarily disconnect all your telephone services and suspend your billing while retaining your telephone number, you can subscribe to the Seasonal Suspension service by contacting us and requesting Rogers Home Phone Account Changes." Really?
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Amanda Mae Risser
(@AmandaRisser1) reported
from
Toronto, Ontario
@RogersHelps my bill can only be viewed by me under "billing & payment, payment history". Why? Is your system broken?
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Karri Ojanen
(@karrio) reported
from
Toronto, Ontario
Although it’s only telco wire and thus no live current run through, the boxes that are left open, and occasionally taped back shut by the crews like that’s a solution, are there for kids to play with, wires for ppl & animals to trip on etc. @RogersHelps perhaps @311Toronto cares?
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Kevin Crofts 🇨🇦
(@crofts_kevin) reported
from
Toronto, Ontario
@RogersHelps Just received my monthly bill. Received not one penny of a credit for 2 phones for the wireless service interruption
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Amanda Mae Risser
(@AmandaRisser1) reported
from
Toronto, Ontario
@Rogers what is your 'vacation blackout'? Isn't it the same as any other time of year in terms of covering vacations? Only some employees must work it? Which ones? Just saw this on your online job application.
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Dayna
(@Type1Dayna) reported
from
Toronto, Ontario
@RogersHelps trying to cancel my internet online nightmare process even your chat service sucks. I will be canceling my cell service as well soon @rogers worst #service EVER
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𝚜 𝚝 𝚎 𝚙 𝚑 𝚊 𝚗 𝚒 𝚎
(@ssstephaaanieee) reported
from
Toronto, Ontario
@RogersHelps I've already wasted almost 6 hours of my life with you now. What can you do on twitter that they haven't been able to do on the phone? Someone was supposed to put in a special request to have a service rep come to our house today. Only to find out it wasn't submitted.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Rebeca Huezo
(@Golden_Freesia) reported
@RogersHelps my internet, tv and phone all went down. Still connected to my router without internet connection can I please get some help
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Jennifer Suzanne
(@Jenistopshelf) reported
@RogersHelps your customer service is horrible. First a telephone agent hangs up on me. Now my chat was to be transferred. But now one is here to help. I just want to unlock my phone. This is horrible service
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Rebeca Huezo
(@Golden_Freesia) reported
@RogersHelps My internet, still connected to my router without internet connection can I please get some help?!?! Paying way to much for this not to work.
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Kée
(@kees_kaleido) reported
.@RogersHelps There appears to be an outage in the city Kitchener - North East. Any idea when this will be resolved?
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Edwin Rodriguez
(@Ajdornier) reported
@RogersHelps Our network speed seems to have gone down by more than half in the last half hour. L5C postal code.
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Neverpatsy
(@Neverpatsy) reported
@Rogers I find your statement "We believe in the power of human connections" diametric to the disregard you have for the care and safety of Seniors. "We don't know when repairs will be done" and leaving unreliable service does not shout "we care"!
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Rocky Rikhi
(@rocky_rikhi) reported
@rogers - sheer level of harassment in terms is rendering customer service by Babita and Jimmy located at across Iron Mills, calgary AB.
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Minion
(@MinionMania18) reported
@RogersHelps Rogers Bank Ruby Chat Bot is pretty bad ... it doesn't recognize several common intents and provides answers that are entirely not relevant! It's pretty shocking Rogers would have deployed a virtual assistant in such a state ...
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Not An Expert
(@Not_An_Expert_1) reported
@Rogers @CRTC Fun Fact: Rogers can solicit you to sign up for their 5G services. Give you run around for a month, finally admit its their network issue. Dispute with @CCTS_CPRST & Rogers would still charge you FULL amount PLUS interest coz you are not paying bill due to dispute
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Brian Ferguson
(@bferg22) reported
@RogersHelps is there an outage in the avenue road and DuPont Area in Toronto? No cable or internet. Have dmd you guys but no response