Rogers Outage Report in Richmond Hill, York, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4S and L4E.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 26: Problems at Rogers
Rogers is having issues since 05:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (54%)
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Wi-fi (15%)
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TV (14%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (5%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Markham, Richmond Hill, North York, Woodbridge, Scarborough, Thornhill, York, Vaughan, Purpleville, Maple, Downsview, Kleinburg Station, King City and Stouffville.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Wi-fi | |
| Toronto |
Internet | |
| Toronto |
||
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Valerie
(@hal_vowes) reported
from
Toronto, Ontario
If you ever consider @Rogers ignite, do your research. Cause when it’s down you have nothing - no tv, no internet, no phone. And after more than a week & multiple service techs showing up - still not working. Worst service EVER.
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Erika da Vinky
(@echo_works) reported
from
Toronto, Ontario
@Rogers it has been 3 hours since my internet went down completely and I spoke to your associate. As someone who works 9h a day from home this is completely unacceptable. At least give people why rely on you to make a living some damn updates on how long this is going to take.
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Maniac
(@theudm) reported
from
Toronto, Ontario
@vandergeest @teesang @RogersHelps Is it me or it’s down again?
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Valerie
(@hal_vowes) reported
from
Toronto, Ontario
@Rogers not thankful this thanksgiving that I’m your customer. Absolutely zero service at our house and Rep says tomorrow for an appointment? Not acceptable.
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M
(@michaelaaerin) reported
from
Toronto, Ontario
@Rogers needs to help their staff understand customer concerns. 1.5 hours on the phone and NOTHING
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Alexander Schnurr
(@hanz8669) reported
from
Toronto, Ontario
@RogersHelps first you do network maintenance on my friends ignite network so he had to come over to my house to get school work done and today it’s me no tv or home phone or internet. It’s spotty in Scarborough/Pickering border. People are trying to work like my mom rn.
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ambitnpldn
(@ambitnpldn) reported
from
Toronto, Ontario
.@RogersHelps your ignite wifi is out. I have reported the slow connectivity 2 days ago and it's yet to resolve. And now I am out of internet suddenly.
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Maniac
(@theudm) reported
from
Toronto, Ontario
@vandergeest @teesang @RogersHelps It’s almost 4 hours of outage now. Bell will get a few new customers, I guess.
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M Kanner
(@mkann85) reported
from
Vaughan, Ontario
@Rogers ur ignite is the crapiest service. I have had to spend hours online and phone and it still won't work. Live chat drops out!! Wtf!!
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ThePinkPeripatetic
(@pinkperipatetic) reported
from
Toronto, Ontario
@RogersHelps I got my issue resolved after spending the entire day tryin to get a hold of someone I had the confidence would be able to help me. I got the survey in which I will voice my concerns and suggestions for a better client experience. Would be happy to give u details if you want them
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🤔
(@420investing) reported
from
Toronto, Ontario
About to go off on Rogers customer retention. So sick of these trash services @rogers provides. Factory resetting my internet once a week? No call back option in the year 2020? Instead I gotta wait on hold for 15-20 minutes? **** out of here.
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Mel Barsky
(@melbarsky) reported
from
Vaughan, Ontario
@RogersHelps my friend pays $65 for Ignite500. When I called same day - I was offered $109. I have been a customer for >25 yrs and have multiple services. My friend 2 yrs & only internet. On the phone for 3 hrs with Rogers today and you hung up on me & didn’t call back. Pls call
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Julie
(@sugarbabez) reported
from
Toronto, Ontario
@RogersHelps your online chat is a complete joke! getting to live agent is ridiculous! when u have 2 probs, the agent transfers u to 1 dept &they see ignite, immediately x’fer u without asking why I reached tech support!! U can talk to Andrew! Horrible service and still not fixed
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Erika da Vinky
(@echo_works) reported
from
Toronto, Ontario
@RogersHelps Ofc 15 mins after I sent this tweet service was restored. Thanks for the response.
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byzbets
(@byzbets) reported
from
Toronto, Ontario
@RogersHelps Why did our internet just go down? I can’t find info about an outage on your site using my phone. Mid-town Toronto.
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Ro 🐕
(@Ro_Ro_77) reported
from
Toronto, Ontario
@Rogers I’m really disappointed in the offer you have me for ignite of$185 a month the field agent is offering same package for $115 a month door to door to new customers. Well guess what I’m a new customer to @bell and they’re giving me an amazing offer. #rogers #bell
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HLW
(@wilsonhl) reported
from
Toronto, Ontario
@RogersHelps is there a known issue at Woodbine & Gerrard - we’ve lost our Internet connection. Thx
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Lucy Sytnyk
(@lucysytnyk) reported
from
Toronto, Ontario
@Rogers what is the issue with Rogers in the Bayview/401 area?
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Valerie
(@hal_vowes) reported
from
Toronto, Ontario
Feel like in a developing country you’d get better service than if you lived in Toronto and had @rogers Ignite. #day8 lots of visits but nobody capable of fixing! Let’s open lots of tickets though $$$!!
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Olive
(@Lulu_Olive_) reported
from
Toronto, Ontario
@RogersHelps not exactly the way I planned starting my work day. My internet is down. Are there service interruptions in the keele and Lawrence area?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Storm #BHStxrm
(@ytstxrm) reported
Guess who’s gonna be late to tonight’s tourney because there stupid @Rogers wifi is so slow, 16 mb download when it should be 500 mb?
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Brandon Meyers
(@b_mies) reported
@DaveBagler @RogersHelps @NHL Im with this guy.... I can watch it but only on my cell. Same issue as last time. Says no account or wrong password. Gonna have to scrap this subscription
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Slay
(@wjsn_fan_) reported
@Rogers @FreedomMobile WHY IS MY WIFI SO BAD ON MY PHONE F U AND U HAVE LIGMA
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Kris Abbott
(@CoolbetKris) reported
@drumfoolery @RogersHelps Following. Also having this issue.
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Ethan Balicki
(@ETHAN_BALICKI31) reported
from
Brantford, Ontario
@Rogers @Sportsnet explain why you guys decide to black out montreal vs vacouver over vegas vs arizona!!?? So stupid
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Stephen Watson
(@StephenWatson4) reported
@Lafv26 @RogersHelps @drumfoolery same issue
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Craig The Space Bum
(@SpaceBumCraig) reported
Ugh, internet has been down for past 24 hours and from my research I'm not the only one. @Rogers why is everything down?
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VASHTI CAMPBELL (they / she) 🏳️🌈
(@vashti_lsc) reported
@Rogers got some hiccups happening in NL? St. John’s? We’re having loads of interruptions with our tv service. Is it us, or the system?
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LARGE_LARRY
(@LARGELARRY10) reported
@RogersHelps @DerrickOnSports I am having this problem as well. Please advise. (Clicking the ticker does not help the problem)
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Phil Vasquez
(@tinpanalleypics) reported
@RogersHelps Is it you I speak to about an NHL Live problem?