Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C and L4S.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 02/24/2026 14:55

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (57%)

    Internet (57%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Richmond Hill, King City, Woodbridge, Vaughan, North York, Markham, Thornhill, Maple, Stouffville and Rexdale.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto E-mail
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto Internet
CanadaToronto Wi-fi

Community Discussion

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Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • createdbyrcw Randall C Willis (@createdbyrcw) reported from Toronto, Ontario

    Dear @RogersHelps, My employment relies on an Internet connection that doesn't crap out several times a day. Please fix the issue I discussed with several of your reps yesterday! Thank you

  • bread_whole Whole Wheat Bread (@bread_whole) reported from Toronto, Ontario

    @RogersHelps so if I call rogers to order a new phone you guys are charging me a $50- but if I order it online there’s no charge? Terrible system in place here- you cant help people without taking more money?

  • MellieLangie Melanie (@MellieLangie) reported from Toronto, Ontario

    Hi @RogersHelps. This internet outage is really cramping my style. It’s been over 12 hours. I signed up for updates on the ticket (C172067290) but haven’t heard anything yet. I hope this issue is being looked into with a degree of urgency. It’s preventing me from being productive

  • TheDanLevy Dan Levy (@TheDanLevy) reported from Toronto, Ontario

    @The_IT_Nerd @Rogers That really, really sucks! Not that this is a solution for everyone and not that this ought to be necessary but the bright side is that with things like libraries and coffee shops open again it isn’t necessarily a total day ruiner (vs during the height of lockdowns)

  • PrimoB87 .Preemz. (@PrimoB87) reported from Toronto, Ontario

    So @RogersHelps you guys just hang up on ppl now after 15 mins? 3 calls, 3 hang ups while trying to resolve issue...multiple attempts since 10am...what a joke

  • ChicaD68 Cecilia Díaz H (@ChicaD68) reported from Toronto, Ontario

    @RogersHelps @PRBagga Here in Eglinton and Bayview the same issue….

  • scottleggatt scott.leggatt (@scottleggatt) reported from Toronto, Ontario

    @amdelgreco @Rogers @RogersHelps Same here. Just got off the phone with support. Wanted to send somebody in 2 days!! I work from home. This is their last chance.

  • Bon_maie Bonnie M. (@Bon_maie) reported from Toronto, Ontario

    Is there a @RogersHelps outage in the m1w area?

  • j_santi221 ...santi_ (@j_santi221) reported from Toronto, Ontario

    @Rogers @RogersHelps Hi., everytime I’m making a phone call the voice sound muffled. Turned it off and on but having the same problem.

  • ChicaD68 Cecilia Díaz H (@ChicaD68) reported from Toronto, Ontario

    @RogersHelps we’ve been having wifi and tv problems since yesterday in Leaside area. Do you know why & what can we do about it?

  • jennmet9 Jenn Metzger (@jennmet9) reported from Toronto, Ontario

    .@RogersHelps any help on wifi being down. Yes I dm’d you a while back

  • 416Connection 416 Connection (@416Connection) reported from Toronto, Ontario

    @CRTCeng @Rogers @RogersMediaPR I would like to know how in 2022, Rogers is blatantly refusing to unlock older devices for non customers. In fact, if you call them, their managers refuse to speak to you and agents refuse to help you.

  • tbiththan இராவணன் மைந்தன். (@tbiththan) reported from Vaughan, Ontario

    @RogersHelps internet down last 8 hours.

  • blackmantroy blackmantroy (@blackmantroy) reported from Toronto, Ontario

    @davesbarnett @Rogers @Sportsnet I'm having the same problem

  • MotifConsulting Kamal Gautam (@MotifConsulting) reported from Toronto, Ontario

    .@Rogers has the absolute worst customer service of any company I’ve ever worked with. Not just nay Canadian telecom company - any company. Ever. How are they still in business?

  • MotifConsulting Kamal Gautam (@MotifConsulting) reported from Toronto, Ontario

    . @Rogers has the absolute worst customer service of any company I’ve ever worked with. Not just any Canadian telecom company - any company. Ever. How are they still in business?

  • righteousbean bean (@righteousbean) reported from Toronto, Ontario

    @jrovsovskein @RogersHelps It is horrible! We’re our for a bit almost daily. Our power was flickering earlier too.

  • DianeFisico Diane Fisico (@DianeFisico) reported from Toronto, Ontario

    @RogersHelps Terrible customer service! Was just accused of lying about a bill I received. Get your crap together!

  • melafirman Mel Firman (@melafirman) reported from Toronto, Ontario

    @flobu1a @Sportsnet @RogersHelps Just terrible.

  • realgklaw Garson Law (@realgklaw) reported from Toronto, Ontario

    @RogersHelps hello, just enquiring on service outage at 8 Farm Greenway in North York. Vic Park and York Mills area.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • JahanaraFarhad Farhad Jahanara (@JahanaraFarhad) reported

    @Rogers I called to swap the color of the phone I was ordered to a color you have in stock, your customer service canceled the order by mistake and as result I lost promotional pricing. No accountability or responsibility on your part!

  • That80sG Uncle Shickadance ✈️ 🇨🇦 613 (@That80sG) reported

    @Sportsnet flashing up that Leafs Bruins is playing on another station is par for the course when you're an absolute trash heap of a broadcast, owned by a flaming bag of **** like @Rogers #NHLAllStarVote Tim Stützle

  • Maryam66 Artemis (@Maryam66) reported

    @RogersHelps I have called you guys and always get the same response! Rogers made a deal with our condo corporation, and the residents have to deal with the huge drop in quality. What could you possibly do to help?!

  • CharlieStrazz Charlie Strazzeri (@CharlieStrazz) reported

    @RogersBiz is there an internet outage in Toronto?

  • uniq_uelyunique uniquee (@uniq_uelyunique) reported

    @cbcmarketplace @Rogers guarantees service coverage to neighborhoods with no towers with false workarounds. This overcharging data usage as hosue wifi not stable. #rogers gouging customers loyal customers over 10 years

  • cdngirl12 Tracey Ferguson (@cdngirl12) reported

    @bell_support confirmed 3 times w/ move valet - tech comes ystday- no install. Told priority for today. Spoke 3 times w tech told call back in 5 mins - no call. 80+ yr olds - no phone! What if there is an emergency? Should I call @rogers Monday?

  • Giingy9 ✌️ (@Giingy9) reported

    @rogers your internet blows. Figure your **** out

  • Maryam66 Artemis (@Maryam66) reported

    @RogersHelps we were forced to switch to IGNITE and now nothing works reliably - I work from home and my internet is turtle pace. And what does your support team say? This is the best you can get!! Great way to start the new year…. Not! Now I go to Starbucks to get work done!

  • Saiyan1032 Saiyan (@Saiyan1032) reported

    @RogersHelps you guys really need to get your stuff together. These outages are far too frequent. I live in Toronto, Canada, GTA area and the internet has been out for 3hrs or so. Which means nothing works since all your equipment is wifi dependent. Are you finding a solution?

  • Razberious AlienRas (@Razberious) reported

    @Rogers No, I'll just cancel when I have energy