Rogers Outage Report in Richmond Hill, York, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Richmond Hill come from postal codes L4C and L4B.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 27: Problems at Rogers
Rogers is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Thornhill, Markham, Richmond Hill, Scarborough, North York, Vaughan, Stouffville, Maple, Woodbridge, Downsview, North Park, King, Rexdale and Concord.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Wi-fi | |
| Thornhill |
Wi-fi | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Jason Wagar
(@jasonwagar) reported
from
Toronto, Ontario
@JeremyJohnstonK @Rogers Man alive. Rogers just told me their residential service wasn’t “strong enough” to support Zoom, so I should pay more for a business line. Then told me their service was not compatible with @Google Wifi mesh networks.
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Rita
(@Reetaville) reported
from
Toronto, Ontario
@RogersHelps @doctordootch I'm down also.
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ARRR CiTY ARRR TEAM
(@ARRRRGLYE38) reported
from
Toronto, Ontario
@M3L0C @CP24 @Rogers If you are still doing ANY business with Rogers, then it's your fault for paying the high prices. Their service and prices are brutal. NO THANKS!
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Jason Wagar
(@jasonwagar) reported
from
Toronto, Ontario
@JeremyJohnstonK @Rogers @Google Yeah. I was with Teksavvy for a long time and very happy with them, until there were area issues (with the Rogers infrastructure). Rogers saw that I was a Teksavvy customer so put the tech call for my house at the bottom of the list, and postponed it many times.
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Travis Gardiner
(@TravisGardiner) reported
from
Toronto, Ontario
@RogersHelps cable and internet has been out 1 hr. South Etobicoke is there an outage?
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Chip Off the Old Block
(@avocadosplease) reported
from
Toronto, Ontario
@RogersHelps I have used the Ignite TV app with Chromecast for over a year with no problems & all of a sudden the screen is stuck on "Ready to Cast" when I try to watch anything. All of my other streaming apps are still casting fine. I have cleared the cache and restarted. #HELP
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NerdGab 🍁
(@nerd_gab) reported
from
Toronto, Ontario
@RogersHelps Yeah sure. You're service line says 'enter your phone number to be notified when service is restored in your area' but no one calls or texts. I speak with "Anna" the service-bot online, and choose the option to be notified, still no one called or text. So I'm real hopeful here 😑
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Eric Deaton
(@StrikeMor) reported
from
Toronto, Ontario
@RogersHelps for a multi million dollar company your cable service sucks
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ارتورو ساموديو Arturo Zamudio
(@Dr_L3cter) reported
from
Markham, Ontario
@Rogers I am waiting for the deposit that has more than 1 week they were going to return me. What a terrible service when you have to pay #Terribleservice
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David Lussier
(@d_a_f_f_y_d) reported
from
Toronto, Ontario
@KORichardson @JohnTory @Rogers Oh Kevin, you know quite well he doesn't care at all about the climate emergency
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Jason Wagar
(@jasonwagar) reported
from
Toronto, Ontario
.@RogersHelps tech support: “Our home Internet connections aren’t good enough to support Zoom and working from home, so you need to switch to a Rogers business internet account.”
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Collin Ng
(@c_snapper) reported
from
Toronto, Ontario
No internet service at home since Friday with no solution in sight. Why did @Rogers bother signing the building up for a bulk deal forcing their sub par service on us when they can’t even deliver. I’m legit willing to pay extra just to get my old @Bell Fibre service back.
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Marianne Bolton
(@MarsBolton) reported
from
Toronto, Ontario
@RogersHelps what the hell is going on with service in the M6M area? This is crazy
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NerdGab 🍁
(@nerd_gab) reported
from
Toronto, Ontario
@Rogers What the hell... AGAIN?!?! This is the 3rd time in the last week that there is a service outage in my area!! I have 3 people working from home, conducting meetings, calls - what the hell?! No warning?! 🤬🤬🤬🤬
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Collin Ng
(@c_snapper) reported
from
Toronto, Ontario
Never thought I’d say this but….I miss my internet and TV services from @Bell. @Rogers is included in the new condo but the speed is pathetic for 1GB service.
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The Impatient Tourist
(@ImpatienTourist) reported
from
Toronto, Ontario
@Rogers all morning, wifi is working but not a single channel will load. I hate ignite. I wish you'd fix it or get rid of it.
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Jeanie Miller 🇨🇦
(@Jeaniehm) reported
from
Toronto, Ontario
@Rogers you really are an ******* company. My TV died & I'm waiting for the repairs to done;meantime I've been watching tv on my laptop. But today you killed yr (included) Anytime TV app, so we'll all purchase your Ignite app. Not gonna happen; you can shove your add on app.
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정영준 チョン・ヨンジュン
(@coolmanjun) reported
from
Toronto, Ontario
@RogersHelps I have an online test in a hour but the internet seems down for awhile
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NerdGab 🍁
(@nerd_gab) reported
from
Toronto, Ontario
@Rogers thanks for NOT ALERTING anyone in our postal code that there was scheduled maintenance that will interrupt internet services. WORST ISP IN CANADA 🤬🤬🤬🤬🤬🤬🤬🤬
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Lord Daniel R. Wright
(@DanielRWright) reported
from
Toronto, Ontario
Why is @Rogers the worst? To renew my cable/internet, with absolutely no changes, they want to increase my bill another $70 a month! For what?! @RogersHelps I’ve been a customer for over five years!
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Daryoosh canuckian
(@canuckian4) reported
@RogersHelps stop sending these cliche replies (our team is working quickly.....).... just update customers of the exact problem and ETR. we need to know what has happened and when you think it will be fixed. you can not keep saying "we are working..." !!!
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Big Daddy Wolf
(@BigDaddyWolfie1) reported
from
Toronto, Ontario
@Rogers @RogersHelps am I going to be sleeping on the streets tonight with no cell service because I am unable to call a shelter thanks to you not restoring services. I had them for an hour and they were gone again. Fix your **** @Rogers
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Darren Lissimore
(@DarrenLissimore) reported
@Rogers can we have an ETA - on when you'll get an ETA for getting this crap-ball fixed? Pretty please :-)
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GrimGrinningGetaways : Victoria Fry
(@Pawzx2) reported
Any chance I can get my service back SOMETIME TODAY @Rogers !?
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Sardonic St0ner
(@SardonicSt0ner) reported
@RogersHelps You and @FidoSolutions should do something for the inconvenience and covid to help customers
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Hunter
(@Darkarcangel73) reported
@BComet5 @Rogers Yeah its been down since 12:30am. I was at work when it happened. Not even halfway through my shift.
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Nikunj Lunagariya
(@OfficialNikunj) reported
from
Toronto, Ontario
@Rogers This is a joke. Why can't you just tell us the issue that has us all without data for well over 14 hours? I hope there is a nationwide credit coming to everyone's bills for this so called "intermittent service interruption"
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Hiba Charanek
(@hibac8) reported
@RogersHelps @Rogers Still down?
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Tori V
(@tvasko_) reported
@RogersHelps really hope this is fixed soon and we get some kind of compensation for this trouble
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Colin Jones
(@travelingcolin) reported
@glossyinc @RogersHelps It's pretty amazing the outage has gone on this long. Is it a cyber attack? Surely it can't just be some fried electronic components. I will literally have to Tweet the fire department if I have an emergency.