Rogers outages and service status in Richmond Hill, Ontario

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond Hill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, North York, Scarborough, Markham, Richmond Hill, York, Concord, King, Vaughan, Thornhill, Maple, and Woodbridge.

City	Problem Type	Report Time
Toronto	Phone	46 minutes ago
Toronto	Internet	1 hour ago
Toronto	Internet	1 hour ago
Toronto	Internet	2 hours ago
Toronto	TV	4 hours ago
Toronto	Internet	4 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

• 
  Timothy Roy Walks (@0TimBannister0) reported 5 minutes ago from Toronto, Ontario

  @RogersHelps This happens everytime they call for thunder showers. It's never the router. It's the main service here in Toronto. If you'd like a record look at my tweets.

• 
  zak (@boozippy) reported 8 minutes ago from Toronto, Ontario

  @RogersHelps Rogers is becoming very painful non stop outages getting sick and tired it sucks

• 
  Karen Lopez (@datachick) reported 12 minutes ago from Toronto, Ontario

  @wd5acr @Rogers The other person used a different name than mine when she set up the account. So it’s just the email address issue.

• 
  t. anon 👽 (@tyrelasaurus) reported 12 minutes ago from Toronto, Ontario

  I could do with 100% less grovelling emails from @Rogers and instead just offer us all REASONABLY PRICED mobile plans. Have you considered this option for customer retention/damage control?

• 
  Adam Scott (@AdamScottEnv) reported 12 minutes ago from Toronto, Ontario

  internet is still down after four days. @RogersHelps cable network is ‘degraded’ in my area apparently, but the company refuses to help or provide information. My ISP @TekSavvyBuzz gets no information from them at all. Unacceptable service quality. #oligopoly @CRTCeng

• 
  肥婆的树洞💭 (@sullisjinri) reported 12 minutes ago from Toronto, Ontario

  @RogersHelps hi fix your landline internet pLEASEEEEE girl’s trynna get watch some horror movies

• 
  EYES🚀ENTERSPACE (@iameyesnow) reported 13 minutes ago from Toronto, Ontario

  @Rogers horrible internet. I keep having outages every week. I will be changing my provider asap

• 
  Jon Gauthier.eth (@JonGauthier) reported 18 minutes ago from Toronto, Ontario

  Hey @rogers @RogersHelps i can’t login to my email & your lost password function is broken i need access to that email

• 
  Kelly McDonough (@simcoe7) reported 23 minutes ago from Toronto, Ontario

  @RogersHelps no service again tonight! Hasn’t been right since the big outage! So tired of paying huge Rogers bills to come home to buffering or nothing!

• 
  Kristen Ridley (@KristenRidley) reported 25 minutes ago from Toronto, Ontario

  Ugh, @RogersHelps your service is the worst. None of my services working for going on 3 hours now. So much for those emails from your CEO about doing better.

• 
  Universnanth (@AlphaRomeo92) reported 26 minutes ago from Vaughan, Ontario

  My phone is finally up and running… took 3 days! 🙏🏾 for nothing @Rogers! Still finding a cheaper plan so holla at your boy major/minor service providers. You can convince me to join with a free iPhone 14 pro Max when it comes out.

• 
  Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported 26 minutes ago from Toronto, Ontario

  @RogersHelps Trying to get thru to your Rogers Move to move my services but the number is out of service. How do I reach #Rogers to set up my move or should I talk to @Bell?

• 
  Poly Andrada⭐️⭐️⭐️ (@SalaPoly) reported 28 minutes ago from Toronto, Ontario

  @RogersHelps my internet is so slow that the speed test asked me 3 times to retry. I tried to contact customer service and nothing. How can I get assistance?

• 
  Michael Liut (@MichaelLiut) reported 28 minutes ago from Richmond Hill, Ontario

  @Rogers @RogersHelps another outage of Internet, TV, and Cable. I’m incredibly frustrated with your #unreliable “services”…

• 
  Regina Corpuz (@corpuz_regina) reported 30 minutes ago from Toronto, Ontario

  @RogersHelps North York - I have no internet+TV service for 20 hours now, will you help?

• 
  Andrew Peebles (@ajpeebles) reported 35 minutes ago from Toronto, Ontario

  @RogersHelps I just hung up after being on hold for an hour and a half. Did you not have a call back service?

• 
  Regina Corpuz (@corpuz_regina) reported 36 minutes ago from Toronto, Ontario

  c’mon @Rogers it’s been 3 long days … I still have NO internet/TV service Finch Keele

• 
  Carlos Calderon (@calderonc9) reported 45 minutes ago from Toronto, Ontario

  @Rogers My internet hasn’t been working well lately. You don’t have internet right now!! Are you guys having issues?? #internetdown

• 
  Kristen Ridley (@KristenRidley) reported 52 minutes ago from Toronto, Ontario

  Yet again no internet and @RogersHelps customer service chat was zero help. Now I have to go into my office to work and will be late. So not impressed.

• 
  Mish (@mishd27) reported 52 minutes ago from Toronto, Ontario

  @RogersHelps outage in south Etobicoke. Any ETA on when it will be restored???

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ranjan Soni (@_RanjanSoni) reported 4 minutes ago

  Is it just me or @Rogers has become really horrible with customer service. Was on chat for over 2 hours twice in one day and both times the chat ended when my turn was due. Tried calling them but was on hold for over 2 hours. Maybe it is time to let go of them & look elsewhere.

• 
  ✡Lauren Jacobs✡ (@laurenrjacobs) reported 5 minutes ago

  @RogersHelps But it's not a new service and it literally says I can get it via live chat at the link I shared. I'm keeping the same sim card and putting it into a new device and changing my plan, much like if I bought a new phone and wanted a new plan. This is so frustrating.

• 
  New World Investigations (@UFO_Investigate) reported 8 minutes ago

  @Rogers fix your data!

• 
  a (@shynewsguy) reported 9 minutes ago

  @RogersHelps Roger's needs to do better. Internet stopped working so I called and wait was too long but automated message said use AI Anna. I tried but didn't get anywhere, she is useless. Finally connected to chat support but was disconnected immediately due to high volumes.

• 
  Paul Sant (@YouPulseX) reported 16 minutes ago

  @tobi @Rogers If a carrier update can kill tethering in traffic, the rollout needs an owner and a rollback path, not a support ticket.

• 
  Dinesh (@dineshkumarkg) reported 19 minutes ago

  @Rogers I have been trying to contact your customer support for almost half a day. But I am unable to contact via call or chat. This is irritating. Bell dint have good coverage but I was atleast able to reach their customer service.

• 
  tonich (@tonich50244573) reported 22 minutes ago

  I’ve been calling since Monday regarding a refund that was supposed to be in my account by now. I already canceled my service due to poor customer service, but being on hold for over 40 min without an answer is a total lack of respect for consumers. Resolve this @RogersHelps

• 
  Naresh Ajwani 🇨🇦 (@NareshAjwani2) reported 22 minutes ago

  @RogersHelps A customer should not have to act as a bridge between your customer care and business teams. The constant back-and-forth feels like being treated as a football rather than a valued customer.

• 
  Rtyu (@Rtyu1148534j) reported 22 minutes ago

  @RogersHelps @_slime_man Your outages are everywhere and your online chat sucks. Agents refuse to file an outage case. My internet has been out for 3 hours and it shows no outage. Outrageous service!

• 
  Josh (@Goatzel) reported 25 minutes ago

  @RogersHelps We’ve had the account for almost 5 years. We moved 2 weeks ago. And the issue started. Seems to be when they changed our address.