Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4B and L4S.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 01/18/2026 02:30

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Thornhill, Markham, North York, Scarborough, Richmond Hill, Vaughan, Stouffville, Maple, Woodbridge, Downsview, North Park, King, Rexdale and Concord.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Phone
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • d_phrase Dave ™ (@d_phrase) reported from Toronto, Ontario

    @RogersHelps Downtown Toronto (M4Y) outage? It’s been up and down since noon yesterday but pretty consistently down this morning. 🤔

  • travellingbelle Angela 🇨🇦 (@travellingbelle) reported from Toronto, Ontario

    @RogersHelps @rogers the internet is down in the west end of Toronto. I’m in Rockcliffe - Smyth and it’s been out for at least 20 minutes.

  • ilovejules000 Jules Lope-Bosancic (@ilovejules000) reported from Toronto, Ontario

    @RogersHelps Internet is down… Not sure if I’s just in my house or the area… HELP! Is there any service interruption notice? Then at least we are prepared for it!!!

  • dirani24 DelbarI (@dirani24) reported from Markham, Ontario

    @notachardonnay @Rogers Yes, seems like an extensive outage.

  • MaryAnnToronto Mary Ann Torres (@MaryAnnToronto) reported from Toronto, Ontario

    Hi @RogersHelps - is there a problem with internet at M8V? Several of our neighbours (and ourselves) have no internet/wifi

  • MDee14 MDee14 #BLM (@MDee14) reported from Toronto, Ontario

    Any update on this outage @RogersHelps ? No service since 4pm ET

  • GabiButcher Gabi (young @gain) (@GabiButcher) reported from Toronto, Ontario

    Hello @rogers and @rogershelps where is the internet connection?!?! Such a poor service and delivery. That’s what happens when you don’t have competition. This should not be allowed!

  • rica_0020 rica (@rica_0020) reported from Toronto, Ontario

    @RogersHelps internet down M8W again

  • ravyalo nakato_annohr (@ravyalo) reported from Toronto, Ontario

    @RogersHelps Waiting for an hour for technical support through chat and no agent available and I called automated just hang me up..

  • SuzanneHajdu Suzanne Hajdu (@SuzanneHajdu) reported from Toronto, Ontario

    @RogersHelps Lipimoni from Vancouver is not very good sorry to say. Some system issues on her end……super painful. Trying to add @TvCrave and @rogers website is not able so Rogers Live Chat. Something should take 5 minutes TOOK waaaayyyy too long. She’s gone again…..

  • sunitadoobay Sunita Doobay (@sunitadoobay) reported from Toronto, Ontario

    @RogersHelps 90 minutes hold to cancel a mobile service and return a so-called free Huawei device? May this tweet be a warning to anyone who falls for a #Rogers cold call!

  • SuzanneHajdu Suzanne Hajdu (@SuzanneHajdu) reported from Toronto, Ontario

    @RogersHelps @Rogers I had to end the Rogers Live Chat. That was among the most painful customer service experience ever.

  • GabiButcher Gabi (young @gain) (@GabiButcher) reported from Toronto, Ontario

    @rogers and @rogershelp where are you??? Connection is down and you are asking us to verify the modem??? You must be kidding !!!!

  • GwapogiTalaga Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario

    @RogersHelps Our internet is down in Scarborough. AGAIN. Remind me why I keep paying for your shoddy service?

  • coulls (ノ°Д°)ノ︵ ǝɯoɥ ɯoɹɟ sןןnoɔ (@coulls) reported from Toronto, Ontario

    So. As some know, there was an issue between @RogersHelps and I last year. Rogers press department did bugger all to help with @TheRegister and I. I can finally call a victory …. The cyber team have have not only met me at where I’m at, but went beyond to fix things.

  • billybob476 Joe Mastroianni (@billybob476) reported from Toronto, Ontario

    @RogersHelps internet down in south etobicoke? (Browns line/Horner)?

  • Chintan72024830 Chintan (@Chintan72024830) reported from Toronto, Ontario

    @RogersHelps Rogers internet /wifi is getting worst day by day . I think it’s time for change after 5 years

  • rica_0020 rica (@rica_0020) reported from Toronto, Ontario

    @RogersHelps @rogers we don’t have all the service and this happening again

  • forbes416 Jmini45 (@forbes416) reported from Toronto, Ontario

    @RogersHelps I have to home internet service this morning

  • rica_0020 rica (@rica_0020) reported from Toronto, Ontario

    @RogersHelps any update or ETA for service to be back

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • _DiegoMoura Diego Moura (@_DiegoMoura) reported

    Here we go again @Rogers #outage started last night around 11 pm and will be completing its first 12 hours soon. Last time I was without internet for three days. #worstServiceEver @RogersHelps

  • gothicmaiden Erin 🌙✨ (@gothicmaiden) reported

    @RogersHelps a dollar credit ain’t worth it yknow when you’re constantly going down

  • _DiegoMoura Diego Moura (@_DiegoMoura) reported

    @ProudItalianCdn @Rogers @RogersHelps They don't even care to inform us about the outage, provide any resolution timeline or anything. It's like they don't even know their system is down.

  • chandra09246522 chandrashekhar (@chandra09246522) reported

    @RogersHelps Internet is down again...seems like you are celebrating the completion of two months since the last nationwide outage!!

  • tomlin_if Fire Tomlin IF Steelers Lose in 1st Round AGAIN (@tomlin_if) reported

    @Rogers Awesome customer service, I tried adding a new channel and got put on hold for over 20 mins, while the guy was making the changes. I just hung up , shouldn't take 20+ bloody mins.

  • SweetieSkyez Skyelar (@SweetieSkyez) reported

    @RogersHelps I'd kinda like an answer seeing as you just ignored my last one. Been without internet now since 11:27pm last night, still nothing. How long with this take? Do we know the cause? And again, I do not want to be paying for service when I don't even have any.

  • pnsonga Paul (@pnsonga) reported

    @RogersHelps what's up with the ignite service on the mountain?

  • ProudItalianCdn Lucio Palazzo (@ProudItalianCdn) reported

    @MarkBeaulne @MikeCupido Seriously. Wtf. It’s been out here on the mountain for almost 12 hours now @rogers.

  • greg60328592 “Hammer” selfish/privileged (@greg60328592) reported

    @RogersHelps Yeah it says everything fine..Twitter says different…I can’t spend all day jumping through trouble shooting hoops knowing everything is not fine!

  • Francisco_M0505 Francisco (@Francisco_M0505) reported

    @RogersHelps the face this keeps happening consistently now is driving people away your wifi isn’t that great to start with now we can’t even connect to it. We pay for your service that should be working 24/7. If you don’t fix this by the end of the day say goodbye to your customers.