Rogers Outage Report in Richmond Hill, York, Ontario
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The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E, L4B and L4S.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Rogers outage reports came from the following cities: Scarborough, Toronto, York, North Park, Markham, North York, Maple, Woodbridge, Thornhill, Vaughan, Richmond Hill, Stouffville, Concord, King City and Kleinburg Station.
| City | Problem Type | Report Time |
|---|---|---|
 Scarborough |
TV | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
TV | |
| Toronto |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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The Impatient Tourist
(@ImpatienTourist) reported
from
Toronto, Ontario
@Rogers all morning, wifi is working but not a single channel will load. I hate ignite. I wish you'd fix it or get rid of it.
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Marianne Bolton
(@MarsBolton) reported
from
Toronto, Ontario
@RogersHelps what the hell is going on with service in the M6M area? This is crazy
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ARRR CiTY ARRR TEAM
(@ARRRRGLYE38) reported
from
Toronto, Ontario
@M3L0C @CP24 @Rogers If you are still doing ANY business with Rogers, then it's your fault for paying the high prices. Their service and prices are brutal. NO THANKS!
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Jeanie Miller 🇨🇦
(@Jeaniehm) reported
from
Toronto, Ontario
@Rogers you really are an ******* company. My TV died & I'm waiting for the repairs to done;meantime I've been watching tv on my laptop. But today you killed yr (included) Anytime TV app, so we'll all purchase your Ignite app. Not gonna happen; you can shove your add on app.
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Collin Ng
(@c_snapper) reported
from
Toronto, Ontario
No internet service at home since Friday with no solution in sight. Why did @Rogers bother signing the building up for a bulk deal forcing their sub par service on us when they can’t even deliver. I’m legit willing to pay extra just to get my old @Bell Fibre service back.
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ارتورو ساموديو Arturo Zamudio
(@Dr_L3cter) reported
from
Toronto, Ontario
@RogersHelps I need your help... I send you a message and you don't answer me yet!! What's going on?
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Lord Daniel R. Wright
(@DanielRWright) reported
from
Toronto, Ontario
Why is @Rogers the worst? To renew my cable/internet, with absolutely no changes, they want to increase my bill another $70 a month! For what?! @RogersHelps I’ve been a customer for over five years!
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NerdGab 🍁
(@nerd_gab) reported
from
Toronto, Ontario
@Rogers thanks for NOT ALERTING anyone in our postal code that there was scheduled maintenance that will interrupt internet services. WORST ISP IN CANADA 🤬🤬🤬🤬🤬🤬🤬🤬
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Rita
(@Reetaville) reported
from
Toronto, Ontario
@RogersHelps @doctordootch I'm down also.
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ارتورو ساموديو Arturo Zamudio
(@Dr_L3cter) reported
from
Markham, Ontario
@Rogers I am waiting for the deposit that has more than 1 week they were going to return me. What a terrible service when you have to pay #Terribleservice
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Collin Ng
(@c_snapper) reported
from
Toronto, Ontario
Never thought I’d say this but….I miss my internet and TV services from @Bell. @Rogers is included in the new condo but the speed is pathetic for 1GB service.
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David Lussier
(@d_a_f_f_y_d) reported
from
Toronto, Ontario
@KORichardson @JohnTory @Rogers Oh Kevin, you know quite well he doesn't care at all about the climate emergency
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NerdGab 🍁
(@nerd_gab) reported
from
Toronto, Ontario
@Rogers What the hell... AGAIN?!?! This is the 3rd time in the last week that there is a service outage in my area!! I have 3 people working from home, conducting meetings, calls - what the hell?! No warning?! 🤬🤬🤬🤬
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Jason Wagar
(@jasonwagar) reported
from
Toronto, Ontario
.@RogersHelps tech support: “Our home Internet connections aren’t good enough to support Zoom and working from home, so you need to switch to a Rogers business internet account.”
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Jason Wagar
(@jasonwagar) reported
from
Toronto, Ontario
@JeremyJohnstonK @Rogers @Google Yeah. I was with Teksavvy for a long time and very happy with them, until there were area issues (with the Rogers infrastructure). Rogers saw that I was a Teksavvy customer so put the tech call for my house at the bottom of the list, and postponed it many times.
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NerdGab 🍁
(@nerd_gab) reported
from
Toronto, Ontario
@RogersHelps Yeah sure. You're service line says 'enter your phone number to be notified when service is restored in your area' but no one calls or texts. I speak with "Anna" the service-bot online, and choose the option to be notified, still no one called or text. So I'm real hopeful here 😑
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Chip Off the Old Block
(@avocadosplease) reported
from
Toronto, Ontario
@RogersHelps I have used the Ignite TV app with Chromecast for over a year with no problems & all of a sudden the screen is stuck on "Ready to Cast" when I try to watch anything. All of my other streaming apps are still casting fine. I have cleared the cache and restarted. #HELP
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정영준 チョン・ヨンジュン
(@coolmanjun) reported
from
Toronto, Ontario
@RogersHelps I have an online test in a hour but the internet seems down for awhile
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Jason Wagar
(@jasonwagar) reported
from
Toronto, Ontario
@JeremyJohnstonK @Rogers Man alive. Rogers just told me their residential service wasn’t “strong enough” to support Zoom, so I should pay more for a business line. Then told me their service was not compatible with @Google Wifi mesh networks.
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Eric Deaton
(@StrikeMor) reported
from
Toronto, Ontario
@RogersHelps for a multi million dollar company your cable service sucks
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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😷 Tony
(@green_fury77) reported
@allexander321 @Bell @Rogers shut it down #NoFoxIn🇨🇦
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Zak Godard
(@ZakGodard_) reported
@RogersHelps trying to pay my bill on the app and it’s not working. Says something wrong. Any help?
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Patty C 🇺🇦
(@pattycake91) reported
@pavellubanski @Rogers I just checked the site and it said there’s no outage in my area (Carlington) but we still don’t have internet so idk if this is a modem issue or Rogers giving me false hope. Just overall frustrating with this experience
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Raynard
(@BaySouthpaw) reported
from
Clearview, Ontario
@RogersHelps I have no complaint with the individual who asked the question and was just doing their job. I do have issues with asking people why they’re canceling their service. If they don’t offer a reason, they shouldn’t be asked. It’s that simple.
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Pavel Bulldozer Lubanski
(@pavellubanski) reported
@RogersHelps We should have received emails or automated calls regarding this. There was nothing posted online either. Brutal. You need proactive steps always prepared for Emergency. This is amateur hour
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Garry Keller 🇨🇦🇺🇦🇨🇦🇺🇦
(@garry_keller) reported
3) it’s not like @RogersHelps doesn’t have ALL of a customer’s contact info. You can text me offers on new phones and extra data all the time! But total radio silence on service and outage updates. #Fail on all levels…😡
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John Smith
(@rsal59) reported
@RogersHelps @Michael71475323 I have cable with Rogers and internet with Fido. Havent had service since the storm. I assume that Rogers is aware and taking care of Fido service too. Correct?
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Dan Williams
(@danwilliams2) reported
@Rogers Saturday our power was off for approx 12 hours. When it went out we lost our internet and Roger’s home phone but still had Roger’s cell service. After 3-4 hours our cell service went down and if there was an emergency we had no way of calling 911. This is unacceptable.
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Jubylicious
(@Jubylicious_) reported
Dear @RogersHelps just some advice, as I feel the concept of people working from home must still be new…internet connectivity is vital to this concept, and if you know you’re “testing” or “working” on it, you should let us know it’s going down. So embarrassing to drop on clients
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613_Me
(@613_Me) reported
@pattycake91 @pavellubanski @Rogers Not a modem issue. Carlington down since Sunday