Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E and L4S.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 12/31/2025 03:55

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Maple, Stouffville, Markham, Vaughan, Woodbridge, North York, Scarborough, Thornhill, Richmond Hill, Downsview, North Park, King, Rexdale and Concord.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaMaple Internet
CanadaToronto Internet
CanadaStouffville Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • jasonwagar Jason Wagar (@jasonwagar) reported from Toronto, Ontario

    .@RogersHelps tech support: “Our home Internet connections aren’t good enough to support Zoom and working from home, so you need to switch to a Rogers business internet account.”

  • MarsBolton Marianne Bolton (@MarsBolton) reported from Toronto, Ontario

    @RogersHelps what the hell is going on with service in the M6M area? This is crazy

  • jasonwagar Jason Wagar (@jasonwagar) reported from Toronto, Ontario

    @JeremyJohnstonK @Rogers Man alive. Rogers just told me their residential service wasn’t “strong enough” to support Zoom, so I should pay more for a business line. Then told me their service was not compatible with @Google Wifi mesh networks.

  • StrikeMor Eric Deaton (@StrikeMor) reported from Toronto, Ontario

    @RogersHelps for a multi million dollar company your cable service sucks

  • nerd_gab NerdGab 🍁 (@nerd_gab) reported from Toronto, Ontario

    @Rogers thanks for NOT ALERTING anyone in our postal code that there was scheduled maintenance that will interrupt internet services. WORST ISP IN CANADA 🤬🤬🤬🤬🤬🤬🤬🤬

  • nerd_gab NerdGab 🍁 (@nerd_gab) reported from Toronto, Ontario

    @Rogers What the hell... AGAIN?!?! This is the 3rd time in the last week that there is a service outage in my area!! I have 3 people working from home, conducting meetings, calls - what the hell?! No warning?! 🤬🤬🤬🤬

  • nerd_gab NerdGab 🍁 (@nerd_gab) reported from Toronto, Ontario

    @RogersHelps Yeah sure. You're service line says 'enter your phone number to be notified when service is restored in your area' but no one calls or texts. I speak with "Anna" the service-bot online, and choose the option to be notified, still no one called or text. So I'm real hopeful here 😑

  • c_snapper Collin Ng (@c_snapper) reported from Toronto, Ontario

    No internet service at home since Friday with no solution in sight. Why did @Rogers bother signing the building up for a bulk deal forcing their sub par service on us when they can’t even deliver. I’m legit willing to pay extra just to get my old @Bell Fibre service back.

  • c_snapper Collin Ng (@c_snapper) reported from Toronto, Ontario

    Never thought I’d say this but….I miss my internet and TV services from @Bell. @Rogers is included in the new condo but the speed is pathetic for 1GB service.

  • TravisGardiner Travis Gardiner (@TravisGardiner) reported from Toronto, Ontario

    @RogersHelps cable and internet has been out 1 hr. South Etobicoke is there an outage?

  • avocadosplease Chip Off the Old Block (@avocadosplease) reported from Toronto, Ontario

    @RogersHelps I have used the Ignite TV app with Chromecast for over a year with no problems & all of a sudden the screen is stuck on "Ready to Cast" when I try to watch anything. All of my other streaming apps are still casting fine. I have cleared the cache and restarted. #HELP

  • Jeaniehm Jeanie Miller 🇨🇦 (@Jeaniehm) reported from Toronto, Ontario

    @Rogers you really are an ******* company. My TV died & I'm waiting for the repairs to done;meantime I've been watching tv on my laptop. But today you killed yr (included) Anytime TV app, so we'll all purchase your Ignite app. Not gonna happen; you can shove your add on app.

  • ARRRRGLYE38 ARRR CiTY ARRR TEAM (@ARRRRGLYE38) reported from Toronto, Ontario

    @M3L0C @CP24 @Rogers If you are still doing ANY business with Rogers, then it's your fault for paying the high prices. Their service and prices are brutal. NO THANKS!

  • ImpatienTourist The Impatient Tourist (@ImpatienTourist) reported from Toronto, Ontario

    @Rogers all morning, wifi is working but not a single channel will load. I hate ignite. I wish you'd fix it or get rid of it.

  • life_of_Y Yvonne Tsui (@life_of_Y) reported from Toronto, Ontario

    Why I will never be a @Rogers customer. Called to cancel my deceased aunts account and they are still expecting us to pay a balance for a service that has not been used.

  • DanielRWright Lord Daniel R. Wright (@DanielRWright) reported from Toronto, Ontario

    Why is @Rogers the worst? To renew my cable/internet, with absolutely no changes, they want to increase my bill another $70 a month! For what?! @RogersHelps I’ve been a customer for over five years!

  • Dr_L3cter ارتورو ساموديو Arturo Zamudio (@Dr_L3cter) reported from Markham, Ontario

    @Rogers I am waiting for the deposit that has more than 1 week they were going to return me. What a terrible service when you have to pay #Terribleservice

  • d_a_f_f_y_d David Lussier (@d_a_f_f_y_d) reported from Toronto, Ontario

    @KORichardson @JohnTory @Rogers Oh Kevin, you know quite well he doesn't care at all about the climate emergency

  • Reetaville Rita (@Reetaville) reported from Toronto, Ontario

    @RogersHelps @doctordootch I'm down also.

  • jasonwagar Jason Wagar (@jasonwagar) reported from Toronto, Ontario

    @JeremyJohnstonK @Rogers @Google Yeah. I was with Teksavvy for a long time and very happy with them, until there were area issues (with the Rogers infrastructure). Rogers saw that I was a Teksavvy customer so put the tech call for my house at the bottom of the list, and postponed it many times.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • takawakaflockaa Takayuki (@takawakaflockaa) reported

    @Rogers literally charges you millions dollars for the worst internet connection ever. Bruh, how is it possible that internet loses connection at least once every ******* day? like wtf are you doing with sever?

  • followTachyon Ian Thompson (@followTachyon) reported

    I'm so proud of @RogersHelps for hitting a new milestone this month. 12 months of terrible unusable service, 12 months of meaningless and terrible support. Never ever get Rogers. Unless you want support help like 'restart router,' 'move closer to router,' and nothing meaningful.

  • MarkDionne_ Mark Dionne (@MarkDionne_) reported

    @RogersHelps I pay for the value pack and this morning my visual voicemail is gone. Is there an issue with the service?

  • DaveGatsby DaveGatsby (@DaveGatsby) reported from Markham, Ontario

    @RogersHelps It is an awfully long time. It is also awful customer service for a long time loyal customer to experience, especially from your higher ups. I guess there is a long queue of people before me who have been scammed by @Rogers.

  • WalterFalls WalterFalls (@WalterFalls) reported

    @Rogers @Sonia_Kang Rogers, most of TV technicians are useless working at home! They don’t have access to all the Rogers channels! If a customer has a problem with a certain channel, as long as they see strong signal, nothing is done to fix the customer’s problem! Some techs needed at head office!

  • annpornel Ann Hobbs-Shaw (@annpornel) reported

    @phattal3000 @Rogers Jesus Christ. I’m sorry, pal. Eat ****, Rogers.

  • jp_casino JP Casino (@jp_casino) reported

    @RogersHelps Gigabit home internet service is down in Leslieville/Beaches

  • CodyYoshida Cody (@CodyYoshida) reported

    @RogersHelps This has been going on for a month now though and i'm not alone on this. This is NOT something on my end, it's on your end. All the troubleshooting stuff I was told were all done countless times already and the issue still happens so again... fix your services

  • dennislun Dennis Lundström (@dennislun) reported

    @Data_Knox @Rogers Actually. It appears that my end was the one that was broken. Had to manually insert the IA Prefix option into the solicit. Selecting a /56 hint from the UI did nothing. (Possible bug) Another good example of PCAP or It didn’t happen. @Rogers I owe you an apology.

  • ungullibleguy Rik Ro (@ungullibleguy) reported

    @Rogers Roger's is grossly overpriced, inefficient service, and involuntarily change people from receiving paper statements