Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Richmond Hill come from postal codes L4C.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 02/17/2026 21:00

February 17: Problems at Rogers

Rogers is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Woodbridge, Markham, Richmond Hill, North York, Thornhill, Vaughan, Maple, Stouffville and Rexdale.

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City Problem Type Report Time
CanadaToronto TV
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaScarborough Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • cyclefixation @underfloorheating ™ (@cyclefixation) reported from Toronto, Ontario

    **** @Rogers the worst customer service ever period .

  • ilovejules000 Jules Lope-Bosancic (@ilovejules000) reported from Toronto, Ontario

    @RogersHelps Is there any internet outage in Toronto? I don’t have internet service since last night (I paid my bills, btw).

  • twiddlebug7 Ali 🇹🇹🇨🇦 (@twiddlebug7) reported from Toronto, Ontario

    @RogersHelps CRA scam has been using my number. How do I get this stopped?? Help!!!

  • LuchaFreddie 💥💥Twitch.tv/LuchaFreddie💥💥 (@LuchaFreddie) reported from Toronto, Ontario

    Another day, another internet engineer. Chap tells me that it's a bigger issue possibly effecting my whole apartment building & has to be referred up to another department; which will take up to 72 hours. So enjoy your intermittent @rogers ignite service is what you're saying.

  • chriscenteno75 Chris Centeno (@chriscenteno75) reported from Richmond Hill, Ontario

    @Rogers internet service has been down since 7:45am EST in the L4E neighborhood in Richmond Hill. People are WFH and kids can not connect to online school. What’s the situation and ETA to resolve. Unacceptable given people are dependent on you as an ISP.

  • CarloGon Carlo Gon (@CarloGon) reported from Vaughan, Ontario

    @Rogers and their super unreliable internet is down again. Misleading commercials. More headaches than any other provider.

  • SignoreLettieri Sasha (@SignoreLettieri) reported from Toronto, Ontario

    Can someone help me out ? @Rogers @RogersHelps

  • northtorontoguy Steve Fanning (@northtorontoguy) reported from Toronto, Ontario

    @RogersHelps My digital cable is pretty wonky today, channels not working, or unwatchable. I have unplugged my cable box, no improvement.

  • progers71 progers71 (@progers71) reported from Markham, Ontario

    @Rogers Only if you had decent service.

  • TheScottyM75 Scotty75Martin (@TheScottyM75) reported from Richmond Hill, Ontario

    @RogersHelps Bathurst and Jefferson might be one of the worst places for a good wifi signal. #why #signalsucks

  • PlutofromON Krushnaji Gavas (@PlutofromON) reported from Toronto, Ontario

    @Rogers Sure. Why not all of Rogers's customers have this option in the App? Second thing, all Canadian Telecom come together and launch one app to stop such frauds so it will help to understand what kind of frauds going on and what is new in the Market.

  • JaredMacSween Jared MacSween (@JaredMacSween) reported from Toronto, Ontario

    @RogersHelps @AshleyBotting Hey @RogersHelps - why not respond publicly? The DMs are not working for me! There are so many of us with no internet today it would be easy (and nice of you) just to broadcast a simple and clear message...

  • LuchaFreddie 💥💥Twitch.tv/LuchaFreddie💥💥 (@LuchaFreddie) reported from Toronto, Ontario

    To any of my subscribers or followers on @Twitch I'm sorry I cannot stream for you right now. Rather annoyingly my internet is randomly dropping out on me without warning & has been a regular issue for quite some time. Right now it's the worst it has ever been. Thanks @Rogers 1/3

  • Bebsabe Bebsabe Duque (@Bebsabe) reported from Toronto, Ontario

    It's so disappointing to deal with @Rogers and recieve no help at all. Getting problems instead of solutions. The preferred program for employees is terrible 👎🏻

  • yet_pithy Ian Sinclair (@yet_pithy) reported from Toronto, Ontario

    @RogersHelps service continues to be slow-to-out in our east york place all day. We were told 8 hours ago service people would look into outages in our area but so far - no improvement. This needs to be fixed promptly or we should be compensated for the lack of access.

  • righteousbean bean. (@righteousbean) reported from Toronto, Ontario

    @RogersHelps So I got a text message that it’s fixed, we restarted everything, still not working. What now?

  • olrac602 olrac (@olrac602) reported from Toronto, Ontario

    @RogersHelps is there a service Interuption in Scarborough?

  • Joao_Jotao Joao Jr AKA JoJoTÃO 🇧🇷🇨🇦 (@Joao_Jotao) reported from Toronto, Ontario

    Please PLEASE fix the internet consistency @RogersHelps! I need it to take phone calls and it keeps cutting down on and off! I do NOT have time to DM. This has been recurrent since an outage on Monday, so it must be an issue in the neighborhood. Postal code M4K 2H1

  • ErinStrickie Erin Strickland (@ErinStrickie) reported from Toronto, Ontario

    @RogersHelps fyi…when you are angry about a product you are paying for and not getting good quality product…trying to up sell the customer on more isn’t the way to go. Try helping to fix the problem for the customer that isn’t going to cost them more. We aren’t just $ signs

  • CarloGon Carlo Gon (@CarloGon) reported from Vaughan, Ontario

    @RogersHelps It's the last thing you want us to experience? REALLY??? We have so many tickets and technicians coming and trying to figure out the issue. Nobody can. There is at least one ongoing ticket. Some technical support staff are kind and considerate. Others are terrible.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • edwineddie eddie mclaughlin (@edwineddie) reported

    @RogersHelps my internet is down can you help me out?

  • lindsaygariepy Lindsay Gariepy (@lindsaygariepy) reported

    @RogersHelps What's with your service in the Fergus Ontario area this week? All my calls have dropped this week than I can't call the numbers back for 3-5 minutes? Never had an issue before.

  • StephenRLee Stephen Lee (@StephenRLee) reported

    Come on @rogers been trying for 2 days to get a written quote. Been given 3 different prices , each person saying they are correct and still don't know how much it would be to switch to you. No wonder you get a bad rap

  • sttephaniie Stephanie Hickey (@sttephaniie) reported

    @RogersHelps Haha, no I did not even consider it. It worked! But why one account & not the other I wonder? Hm. Hopefully this gets fixed soon as the app is much more convenient. Thanks for your help!

  • JudyMance Judy Mance (@JudyMance) reported

    Spent the past 6 hours trying to get our @Rogers internet working, turns out to be the modem's busted. Support guy said we could go exchange it but the @RogersCarling REFUSED to swap it!!! #TimeToSwitchToBell #workingfromhome #RogersDoesntCare

  • RudyFrost01 RUDY FROST 🥷 (@RudyFrost01) reported

    This is twice now in less than a day my internet has gone down. Is @Rogers ******* with our connection already @ShawInfo @Shawhelp? What the hell is going on? 🤬

  • fenixconnexion Terry Flips (@fenixconnexion) reported

    @23cuejay @Rogers Classic greedy pieces of ****

  • NicoleCLDay Lady Day 🇨🇦 (@NicoleCLDay) reported

    @Rogers internet is down in downtown Ottawa. Apparently they expect it to be down for a few hours AT LEAST. 😡

  • 23cuejay quinn (@23cuejay) reported

    @Rogers Grow up! why is there a blackout on the Jays game?! People don’t want to watch your garbage broadcast, dreadful announcers and recycled commercials. @MLBTV @MLB

  • paul_beaudry 🇨🇦Paul Beaudry🇨🇦 (@paul_beaudry) reported

    @ctvwinnipeg My wife and I are both on @Rogers with the latest iPhones. she got the alert but I never did. Never got the alert on our @bell satellite TV either.