Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4B and L4S.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 01/16/2026 10:55

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Markham, Toronto, North York, Scarborough, Thornhill, Richmond Hill, Vaughan, Stouffville, Maple, Woodbridge, Downsview, North Park, King, Rexdale and Concord.

Loading map, please wait...
City Problem Type Report Time
CanadaMarkham Wi-fi
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto Total Blackout
CanadaNorth York Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • DianeFisico Diane Fisico (@DianeFisico) reported from Toronto, Ontario

    @RogersHelps I’ve had slow internet in Toronto the past couple days... I see many similar complaints here on Twitter. Please advise if there is a known issue and what may being done. Thanks.

  • realStepy Glenn Steplock (@realStepy) reported from Richmond Hill, Ontario

    @RogersHelps @MathesonStep My office saw a huge hit on Rogers traffic my team is all over the GTA and everyone on Rogers dropped @14:37hrs for 5 minutes or less. I had another outage at 11:18hrs too. @RogersHelps

  • kj_ashby KᗩTᕼᖇYᑎ ᗩSᕼᗷY 🇨🇦 (@kj_ashby) reported from Toronto, Ontario

    @RogersHelps 3 calls. 4 hours wasted. Your DM service sucks too. 15 year senior who always pays her bills on time. Completely ignored. We are calling tomorrow to cancel. Paying last bill and we are done. Disgusting. Filing a complaint with @CRTCeng too. Shameful behaviour.

  • DanielRWright Lord Daniel R. Wright (@DanielRWright) reported from Toronto, Ontario

    Does @Bell still offer paper billing? I'm done with @Rogers stopping paper billing. I was late again paying my bill because I never got their email notification! I honestly hate this so much!

  • realStepy Glenn Steplock (@realStepy) reported from Richmond Hill, Ontario

    @RogersHelps 2:49pm Rogers down all over for 5 min or less

  • destinypooh9 Tomme P (@destinypooh9) reported from Toronto, Ontario

    @RogersHelps internet not working again and again

  • mattytoophatty Matty 🍁 (@mattytoophatty) reported from Toronto, Ontario

    @RogersHelps Internet is down yet again. Too many times over the last few weeks. :/ I know you always try to help on here, but really, we just want some consistent service, and not to have to keep asking for help. :(

  • divyamkaushi Divyam Kaushik (@divyamkaushi) reported from Toronto, Ontario

    @RogersHelps Yes still need help

  • mattytoophatty Matty 🍁 (@mattytoophatty) reported from Toronto, Ontario

    @RogersHelps Service was back this morning. Thanks

  • realStepy Glenn Steplock (@realStepy) reported from Richmond Hill, Ontario

    @RogersHelps so no updates on the widespread outage yesterday at 14:37hrs. Rogers outage map was a Red blob over the entire GTA

  • ryandrewjohnson Ryan Johnson (@ryandrewjohnson) reported from Toronto, Ontario

    @RogersHelps I’m experiencing internet outage in East York. Please help!

  • fnthawar Farhan Thawar (@fnthawar) reported from Toronto, Ontario

    @CanadaKaz Could be a hw problem @RogersHelps

  • JamesDalgarno_ James Dalgarno (@JamesDalgarno_) reported from Toronto, Ontario

    @Areathrasher @RogersHelps Just saw the email about service disruption in my area.

  • trishca Trish Cassling (@trishca) reported from Toronto, Ontario

    @RogersHelps hey, this is the third day in a row that my internet is not available/inconsistent. I pay for this service, I'm trying to work remotely, I shouldn't have to tether to my cell. Inconsistency is not what I want in my internet service.

  • MrsSonyaVahidy Sonya Vahidy (@MrsSonyaVahidy) reported from Toronto, Ontario

    @Rogers my internet has been down for hours and I can’t work my class. You’re letting a lot of people down.

  • kj_ashby KᗩTᕼᖇYᑎ ᗩSᕼᗷY 🇨🇦 (@kj_ashby) reported from Toronto, Ontario

    @RogersHelps One hour on hold to try to get someone to figure this out. I hung up. I’m switching. Unreal. Worst #customerservice. Screwing a 15 year loyal client. A senior. Wow. Just unreal.

  • jacquelineloch Jacqueline Loch (@jacquelineloch) reported from Toronto, Ontario

    HELP @Rogers, your 5G network contractors were on my street just after Easter & left dozens of homes with 4ft deep holes on our front gardens w a piece of plywood & a construction cone on top. Said they would fill holes in 2 days...it’s July 1. Holes not filled. Help!

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @gregobr @tower_Guy @Bryson_M @shruti_shekar @Bell @RogersHelps @NavdeepSBains Problem is that if you don't get a new 5G phone, you would still be paying for someone else who does. Maybe less so with the current financing model, but that is one of the problems with having meaningful competition only at the top end of the market.

  • NZPChasers NZP Chasers (@NZPChasers) reported from Toronto, Ontario

    @RogersHelps random internet crashes are amazing wjen evryone works from home now...you would think this wouldn't be a problem in the biggest city in Canada...

  • emdeeinTO EM Dougherty 🇨🇦 🍁 (@emdeeinTO) reported from Toronto, Ontario

    @RogersHelps DMd you with an Ignite problem. Please check. TIA

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • gracienatalie Julie Morency (@gracienatalie) reported

    @RogersHelps Hi! Our network has been dropping consistently for the last two hours. It probably dropped over 20 times (no exaggeration). We have rebooted the system already. Is there a know issue? It also drops regularly during the week.

  • Clausitos_FP CG (@Clausitos_FP) reported

    Hey @Rogers I’ve DM’d you again... you still have not fixed my billing issue from January, even though I’ve spoken with three people now that tell me it will get fixed on “next billing term.” Please stop wasting my time and fix it.

  • Sandra_Cole44 🎭 Sändra Cöle 🎭 (@Sandra_Cole44) reported

    @gracienatalie @RogersHelps Constant service interruptions for 3 weeks now. And Rogers continues to ask the same questions. No there is nothing wrong with the wires or the cables. Yes, I rebooted a million times. Yes everything is plugged in properly.

  • Vidal3912 Musings (@Vidal3912) reported

    @RogersHelps what is the issue area code m4b no service at all?

  • sincerelyaleah A L E A H (@sincerelyaleah) reported

    @RogersHelps ignite is the worse...get rid of it... it's nothing but trouble...digital package was so much better.

  • sincerelyaleah A L E A H (@sincerelyaleah) reported

    @Rogers The digital experience was so much better than ignite... if the modem goes down everything goes down... tv, internet and phone. Do you realize ppl r working from home? Idk who made this package...

  • chupacobra2 Mrs.Q (@chupacobra2) reported

    @RogersHelps That does literally nothing for me. If you’re going to limit service hours, you need a more interactive online experience. Like having an unlock feature that unlocks the card

  • kimraycroft kimraycroft (@kimraycroft) reported

    There’s an @rogers cable down from the wind blocking our driveway. We can’t get in or out. Call Rogers on Sunday early afternoon.... they say see you Tuesday. #customerexperience #rogers #whatdowepayfor

  • geekymalcolm Geeky Malcolm (@geekymalcolm) reported

    @firepuncher @Rogers @rogers is just awful.

  • Resolute45 Resolute (@Resolute45) reported

    **** off @Rogers. Nobody in Western Canada wants your ****** company.