Rogers Outage Report in Richmond Hill, York, Ontario

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (54%)
• Wi-fi (15%)
• TV (15%)
• Total Blackout (7%)
• Phone (6%)
• E-mail (5%)

Live Outage Map Near Richmond Hill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Markham, Scarborough, Thornhill, Maple, Vaughan, York, North York, Richmond Hill, Woodbridge, Purpleville, Downsview, Kleinburg Station, King City, and Stouffville.

City	Problem Type	Report Time
Toronto	Wi-fi	2 hours ago
Toronto	Internet	2 hours ago
Toronto	Internet	4 hours ago
Toronto	Internet	4 hours ago
Toronto	Internet	6 hours ago
Toronto	TV	7 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

• 
  Hanoz Antia (@AntiaHanoz) reported 32 seconds ago from Toronto, Ontario

  @Rogers talking to Cr service Rep & req to speak to a supervisor&my call has been disconnected while I was on hold My issue is i was supposed to receive a Roger's $200 mastercard as promotion offer for my new Net plan which till date I haven't Now they say tht offer is not valid.

• 
  Icraessa (@RaessaFatima) reported 2 minutes ago from Markham, Ontario

  @RogersHelps Internet is not working in Markham, how long till we get our internet back? I see a Rogers Van outside.

• 
  ☜☆☞khimtootz☜☆☞ (@khimtootz_TO) reported 9 minutes ago from Toronto, Ontario

  @rogers internet in Scarborough, M1B 2A5 sucks!

• 
  Melanie (@MellieLangie) reported 11 minutes ago from Toronto, Ontario

  Hi @RogersHelps my internet isn’t working. I think the issue is with the modem, as opposed to a service interruption. Only the power light is on - none of the others are lit up or flashing. How can I go about getting a new modem?

• 
  Asif Khan (@ReMaxAllStar) reported 17 minutes ago from Markham, Ontario

  PSA @RogersBiz customers check your download and upload speeds by putting “Rogers speed test” in your browser. They are ripping you off. You aren’t getting the speed you pay for. Cancel and go to a real company. @RogersHelps is horrible too #internet #isp #rogerssucks

• 
  S T (@SebastianTerzo) reported 18 minutes ago from Markham, Ontario

  @Rogers Worst company ever so many cheaper companies around

• 
  Anna Withrow (@flozer) reported 22 minutes ago from Toronto, Ontario

  @RogersHelps is there a problem with the lines in the M6N area? Service has been patchy and now out for the past hour

• 
  Icraessa (@RaessaFatima) reported 23 minutes ago from Markham, Ontario

  @Rogers Why is the internet not working on working hours in Markham. Really hard for those that are currently working from home.

• 
  Hanoz Antia (@AntiaHanoz) reported 28 minutes ago from Toronto, Ontario

  @Rogers The worst customer experience I ever had....!!!!! Tell me how can I connect with a DM

• 
  Angela Naccarato (@notsix) reported 33 minutes ago from Vaughan, Ontario

  Hold on...trying to figure out Rogers Ignite since the end of January. Still doesn’t work and @Rogers @RogersHelps now states that there is an IGNITE WIFI PROMISE. - where they guarantee wall-to-wall wifi and “proactive monitoring” - can’t help but laugh this Saturday morning

• 
  S T (@SebastianTerzo) reported 36 minutes ago from Markham, Ontario

  @Rogers SUCKS TERRIBLE! TERRIBLE CUSTOMER SERVICE

• 
  Karandeep Puri (@riccipuri) reported 40 minutes ago from Toronto, Ontario

  Happy Fraud Prevention Month @Rogers . There was a Fraud that occured on my phone in Sep 2020 and your teams are still trying to solve that. This has led to numerous call centre follow ups, inaccurate billing and more importantly nightmare of a customer experience. How can I help

• 
  🇨🇦 Canucklehead 🇨🇦 (@IanMcClelland75) reported 43 minutes ago from Toronto, Ontario

  Helping my elderly mother with her @Rogers service and I see that they're charging her $400.25/month. She has every channel under the sun and 250GB/mo for internet? *****. Scamming ******* *****.

• 
  ThatCanadianSOB (@ThatCanadianSOB) reported 43 minutes ago from Toronto, Ontario

  I cant wait for this contract to be over. Im so done with @rogerrwireless and no help ever From @RogersHelps the only thing rogers is good at Is taking your money. Man. They're so good at counting and taking payments. But ask them anything. HAHAHAHA GOOD LUCK. Next @Mintmobile

• 
  Gabriel Sekaly 😷🥃 (@gsekaly) reported 45 minutes ago from Toronto, Ontario

  @mcloreto @Rogers And they charge you an exorbitant amount for the privilege of lousy service.

• 
  Juma Khamis Suleiman (@JumaKhamisSule6) reported 49 minutes ago from Toronto, Ontario

  @Rogers @JumaKhamisSule6 Is this Rogers company they supporting fraud or just miss understanding with their customers, because the way they treat us is not right to customers. Let us have our account and set up the different for your kids.

• 
  Ryan Smithee Goldhar (@tvsmithee) reported 50 minutes ago from Toronto, Ontario

  Why the hell are there forced ads on my recorded shows? Looking at you @rogers. Not on demand, recorded. Hope this means my bill is going down.

• 
  Melanie (@MellieLangie) reported 54 minutes ago from Toronto, Ontario

  Hi @RogersHelps. Is there an issue with the internet in the M4W postal code area? Mine’s running slow.

• 
  Ms. Thangavadivelu, OCT (@msteacherrr) reported 57 minutes ago from Toronto, Ontario

  @RogersHelps Hello! My internet has been down since 10 am. My students are waiting for me to return but cannot go back to teaching them!

• 
  Kara Lea (@thekaralea) reported 58 minutes ago from Toronto, Ontario

  @RogersHelps Is there currently any outages reported in downtown Toronto? (Literally three minutes down the street from Rogers HQ) My hot spot has gone down. A reset hasn’t helped.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Barrhaven Guy (@BarrhavenGuy) reported 2 minutes ago

  @Rogers why have we not yet received a refund for the outage Rogers caused us on our TV and Internet bills?

• 
  A (@nearsync) reported 3 minutes ago

  @RogersHelps I’m having no ignite internet or TV in Ajax. Can you confirm if there is a #rogers #outage in the area? Is Rogers #down?

• 
  𝓫𝓸𝓸𝓴𝓪 𝓫𝓸𝓸𝓴𝓪 𝔂𝓪𝓪𝓪 (@Swedish_Dman) reported 4 minutes ago

  @Rogers I am a customer and I do not give you 9.5 out of 10

• 
  Denny Santos (@thedennysantos) reported 4 minutes ago

  @RogersHelps I was finally able to connect, the past 2 nights it has been glitching. Let's see if the problem has passed will DM, if I encounter any issues. Thanks

• 
  Carol Smale (@clsmale) reported 8 minutes ago

  As @RogersHelps was no help, I tried calling. Current wait time is 1hr45min. Really helpful, all around, that Rogers.

• 
  Buzz (@bzzrdhd) reported 9 minutes ago

  @Rogers Yes. My speeds are horrible. Up and down. I’ve had techs out here. New cable from box. Modem. I’m done. I’m going with Fibe.

• 
  Wikinow (@Wikinow2) reported 9 minutes ago

  **** @Rogers... Using the pandemic as a excuse to reduce customer service costs.. Most expensive cell costs and worst customer service... What does it take to talk to a human

• 
  Bruce Verney III (@JuicyBrucie003) reported 13 minutes ago

  @Rogers have unfortunately changed to your company🤮 Why does everyone sound muffled on your network? It’s not my brand new phone?

• 
  I'm Speaking.... (@meredithheron) reported 27 minutes ago

  ATTENTION @RogersBiz users. There will be an outage on May 16th and it will probably be a repeat of the last Time where it goes down for a day. That’s my guess.

• 
  Daniel Venier (@DanVenier) reported 30 minutes ago

  @cogecohelps @RogersHelps care to weigh in? Seems like the error only comes up when I try to login to Cogeco. If I pick the other service provides the login screen appears