Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4S, L4E and L4C.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 05/29/2025 23:40

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (4%)

    Phone (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Concord, Toronto, Richmond Hill, Markham, Thornhill, Scarborough, Woodbridge, York, North York, Vaughan, Maple, North Park, Stouffville, King City and East York.

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City Problem Type Report Time
CanadaConcord Internet
CanadaToronto Wi-fi
CanadaToronto Internet
CanadaToronto TV
CanadaRichmond Hill Internet
CanadaMarkham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • progers71 progers71 (@progers71) reported from Markham, Ontario

    @Rogers Only if you had decent service.

  • Joao_Jotao Joao Jr AKA JoJoTÃO 🇧🇷🇨🇦 (@Joao_Jotao) reported from Toronto, Ontario

    Please PLEASE fix the internet consistency @RogersHelps! I need it to take phone calls and it keeps cutting down on and off! I do NOT have time to DM. This has been recurrent since an outage on Monday, so it must be an issue in the neighborhood. Postal code M4K 2H1

  • ilovejules000 Jules Lope-Bosancic (@ilovejules000) reported from Toronto, Ontario

    @RogersHelps Is there any internet outage in Toronto? I don’t have internet service since last night (I paid my bills, btw).

  • SignoreLettieri Sasha (@SignoreLettieri) reported from Toronto, Ontario

    Can someone help me out ? @Rogers @RogersHelps

  • RajeshK65814575 Rajesh Kumar Das (@RajeshK65814575) reported from Toronto, Ontario

    Hi @Rogers I have been trying to reach out to customer care support and kept on waiting and even if get to reach someone they will make you reach who is unreachable. literally ur Wifi service sucks nd can't even go 2 any meetings😑 time for change @Sumanthumesh25

  • TheScottyM75 Scotty75Martin (@TheScottyM75) reported from Richmond Hill, Ontario

    @RogersHelps Bathurst and Jefferson might be one of the worst places for a good wifi signal. #why #signalsucks

  • Mikpete Kim Peters (@Mikpete) reported from Toronto, Ontario

    @RogersHelps Internet down in Mimico/Etobicoke or is it just me?

  • AIexArteaga eRa Alex (@AIexArteaga) reported from Toronto, Ontario

    On god if you’re Canadian stay away from @RogersHelps. Go to Telus or Bell Every other provider is better, TRUST ME. By far the worst cellular provider

  • northtorontoguy Steve Fanning (@northtorontoguy) reported from Toronto, Ontario

    @RogersHelps My digital cable is pretty wonky today, channels not working, or unwatchable. I have unplugged my cable box, no improvement.

  • Daniel_L_Thomas Daniel Thomas (@Daniel_L_Thomas) reported from Toronto, Ontario

    How many Rogers techs does it take to fix the internet? I’m not sure but it’s more than 10. #internetoutage @RogersHelps

  • olrac602 olrac (@olrac602) reported from Toronto, Ontario

    @RogersHelps is there a service Interuption in Scarborough?

  • yet_pithy Ian Sinclair (@yet_pithy) reported from Toronto, Ontario

    @RogersHelps service continues to be slow-to-out in our east york place all day. We were told 8 hours ago service people would look into outages in our area but so far - no improvement. This needs to be fixed promptly or we should be compensated for the lack of access.

  • JaredMacSween Jared MacSween (@JaredMacSween) reported from Toronto, Ontario

    @RogersHelps @AshleyBotting Hey @RogersHelps - why not respond publicly? The DMs are not working for me! There are so many of us with no internet today it would be easy (and nice of you) just to broadcast a simple and clear message...

  • Miolad20 Sir Mykoko 🦁 (@Miolad20) reported from Toronto, Ontario

    @Rogers internet service is down. What is happening?!

  • cyclefixation @underfloorheating ™ (@cyclefixation) reported from Toronto, Ontario

    **** @Rogers the worst customer service ever period .

  • PlutofromON Krushnaji Gavas (@PlutofromON) reported from Toronto, Ontario

    @Rogers Sure. Why not all of Rogers's customers have this option in the App? Second thing, all Canadian Telecom come together and launch one app to stop such frauds so it will help to understand what kind of frauds going on and what is new in the Market.

  • twiddlebug7 Ali 🇹🇹🇨🇦 (@twiddlebug7) reported from Toronto, Ontario

    @RogersHelps CRA scam has been using my number. How do I get this stopped?? Help!!!

  • righteousbean bean. (@righteousbean) reported from Toronto, Ontario

    @RogersHelps So I got a text message that it’s fixed, we restarted everything, still not working. What now?

  • ErinStrickie Erin Strickland (@ErinStrickie) reported from Toronto, Ontario

    @RogersHelps fyi…when you are angry about a product you are paying for and not getting good quality product…trying to up sell the customer on more isn’t the way to go. Try helping to fix the problem for the customer that isn’t going to cost them more. We aren’t just $ signs

  • Bebsabe Bebsabe Duque (@Bebsabe) reported from Toronto, Ontario

    It's so disappointing to deal with @Rogers and recieve no help at all. Getting problems instead of solutions. The preferred program for employees is terrible 👎🏻

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Tommy73554919 Tommy (@Tommy73554919) reported

    🤡🤡 @RogersHelps are y’all a joke or what ?! I have an important phone call to make, and y’all pull out this **** wtf....... pinche inútil.... like stop making the service coming back and disappear over and over WTF 🤡🤡

  • suezqyyc Susan Gautron🇨🇦 (@suezqyyc) reported

    Thank you @Rogers for no service all day again. Just so you know, I pre-paid 4 Mnths in advance because I lost my job in Jan. Your loyalty department doesn't care about customer retention. CREDIT PLS! We can fly a chopper on @NASAMars but no📲 service on Earth. #rogersoutage

  • UnionBuster34 Maximus Power (@UnionBuster34) reported

    @RogersHelps How will Rogers be reimbursing their clients for this mess? I know Rogers would be all over any late paying customer, with zero sympathy. Please advise.

  • kittybmac kittymmmac (@kittybmac) reported

    Switching to @rogers a few weeks back may have been a mistake... This ongoing outage is unacceptable and the lack of communication about the problem is pretty shameful. Customers are owed an explanation and credit back

  • mohamad_abujudi Mohamed Al (@mohamad_abujudi) reported

    @Rogers @RogersHelps @jennaamxo I am in Oakville no service at all on My cellphone

  • graymalk Vicky (@graymalk) reported

    @JBPVFM @jpreseme @RogersHelps Bell landlines exist everywhere. Essential service and all that. Sucks but, they are useful precisely in this scenario.

  • paigemac_d paigemacd_yyc 🇨🇦💜 (@paigemac_d) reported

    @amybrathwaite @Rogers $137/mo is unacceptable with this service. 🙃

  • JohnSinke604 John (@JohnSinke604) reported

    @ChefSperlz @Rogers @RogersHelps Also gotta love the ppl on here saying these things happen... well I've been with Rogers over 10 years and NEVER encountered something like this.. such BS. Im just lucky I dont depend on my phone for business, others not so lucky

  • simtar78 Simon Rodger (@simtar78) reported

    @RogersHelps @RogersHelps Funny, everyone around me with Virgin, Shaw, Telus, and Bell seem to be quite happy with the service they are being provided today. Perhaps Rogers could make note and follow their lead... Also look up the definition of intermittent, 10 hours no service says otherwise

  • KrainTrain KranTrain (@KrainTrain) reported

    @0hSheanBreeze @ChuttonTwitch @RogersHelps I knew it. Their whole system has been compromised. Of course Rogers won’t admit this but oooooh boy are we ever happy paying world’s highest phone rates. Good security and money well spent. Open up the US phone competition Rogers you are down and done son!