Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Richmond Hill come from postal codes L4C and L4B.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 02/13/2026 14:00

February 13: Problems at Rogers

Rogers is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: North York, Toronto, Richmond Hill, Scarborough, Markham, Maple, Stouffville, Woodbridge, Rexdale, Vaughan and Thornhill.

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City Problem Type Report Time
CanadaToronto Internet
CanadaNorth York Total Blackout
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • AssumedPro Assumed Productions (@AssumedPro) reported from Toronto, Ontario

    Leave it to @Rogers for screw up anything good they get their hands on. @FadooBobcat leaving @FAN590. Add this to their handling of Alex Anthopolous, their continued support of @MarkShapiro. No wonder I’ve gradually moved over to @TSN1050Radio. I hope Bobcat moves over there!

  • nmool1 Mbukhari (@nmool1) reported from Vaughan, Ontario

    @RogersHelps I’m x third party employ with Rogers, they removed the discount, and when I called to say ok stop my services I’m changing to bell they said stay and we will give you 30% both of the cx service agent lied to me my bell is getting higher and higher every month,

  • mlgregoire Marie-Lauren (MLG) (@mlgregoire) reported from Toronto, Ontario

    @Rogers @RogersHelps I need a new number for technical support. When asked to speak to a manager I was put on hold for 12 mins. Need internet now. #firstworldproblems

  • LadyClost Janice Clost 🇨🇦 🏒 (@LadyClost) reported from Toronto, Ontario

    @WinstonSih @Rogers Interesting.......I used a Rogers concierge and my experience was a nightmare. If a first time customer, I’d have been long gone #justsayin

  • ChefSamGlass sam glass (@ChefSamGlass) reported from Vaughan, Ontario

    @RogersHelps I am having one of the worst customer service interactions ever. Your representative can't determine when a 2 month trialservice started which I want to cancel and I can't log on to your website to access my account

  • mcanuffc Craig McAnuff (@mcanuffc) reported from Toronto, Ontario

    @RogersHelps @sooperjr_ That's pretty slow. When it was mentioned that data would be throttled after the plan maximum had been reached, I didn't imagine that it would be that slow. 😰

  • rajeev1956 rajeev sood (@rajeev1956) reported from Toronto, Ontario

    @Rogers got a new plan at M2N1X9 and it gets disconnected 5-10 times a day . Even changed modem as advised by engineer but of no use . Something seriously wrong but no one able to rectify this , sad service

  • R7F1 RAF (@R7F1) reported from Toronto, Ontario

    No @rogers service in Scarborough all day

  • skingstone sheryl kingstone (@skingstone) reported from Vaughan, Ontario

    Are you kidding me @rogers - i wait on hold to only get disconnected when finally reaching an agent. I don’t like getting lectured on how to fix a very unstable internet connection by IVR. Someone should have called me immediately back. They did not!!!!’

  • kiranjoyv Kiran Varughese (@kiranjoyv) reported from Vaughan, Ontario

    @YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers

  • mackaytaggart Mackay Taggart (@mackaytaggart) reported from Toronto, Ontario

    This seems like an odd message to come from a police service, when @Rogers has tweeted no information about an outage themselves. Also, as a Rogers customer, I haven’t noticed any issue.

  • TorontoVince Traveling & Tasting Vince (@TorontoVince) reported from Toronto, Ontario

    @RogersHelps We were told it was an outage that would end at 851pm. That time passed and we have no internet m. Arghhhhhhhhh

  • Renoversity Duane Grady (@Renoversity) reported from Toronto, Ontario

    @Rogers Everyone should drop Roger's (and Bell for that matter) and RUN to the nearest @FreedomMobile store. Rogers bragging about these absurd prices is really bad comedy. I left Roger's after renewing for three years. I had to buy my way out. It was WELL WORTH IT. #FreedomMobile

  • ontteacher01 Paul O (@ontteacher01) reported from Markham, Ontario

    Not impressed with @RogersHelps today. Service in @cityofmarkham has been spotty for the whole day!!! #unsatisfiedcustomer

  • ChefSamGlass sam glass (@ChefSamGlass) reported from Vaughan, Ontario

    @RogersHelps One problem had been solved. Working on the next one

  • KevinFrankish Kevin Frankish (@KevinFrankish) reported from Toronto, Ontario

    So my @Bell goes down and won’t reconnect with 4 minutes left. Switched to @Rogers on my laptop thank goodness.

  • StephanieMacas Stephanie Macas (@StephanieMacas) reported from Toronto, Ontario

    @RogersHelps We'll be watching something like CNN and the visual will start stuttering, then the audio will begin to cut out and then will just completely stop, but the video keeps going, happens with both tv's. I do believe we've got someone coming tomorrow or Tuesday to figure it out. 👌

  • glamourgirlca Susan (@glamourgirlca) reported from Vaughan, Ontario

    Whether you like @FadooBobcat or not, he was their “day 1” employee & it’s disturbing that @Rogers has no regard for their talent It also pisses me off that #BlueJaysCentral hires washed up, American, has-beens to plop beside poor beleaguered @SNETCampbell #HireCanadians

  • WayneRodriguez Wayne Rodrigues (@WayneRodriguez) reported from Toronto, Ontario

    Seriously regretting opting for a @Rogers internet service as it keeps getting disconnected. This is terrible #customerexperience especially since we work from home and pay ridiculous fees. Seriously considering changing my service in less than 15 days #rogers

  • crofts_kevin Kevin Crofts (@crofts_kevin) reported from Toronto, Ontario

    @Rogers once again your cable tv is not working as it should ( meaning. For the amount I pay I should never have issues). No excuses just fix it. And NO I do not want to hear from you. You will hear from me

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Pegleg78 Ryan Paul (@Pegleg78) reported

    @RogersHelps NHL Live is down again. At what point are you going to start crediting customers for services that you cannot provide?

  • crissarah Cristina Sarah (@crissarah) reported

    @RogersHelps please send me a DM. I need help accessing my account.

  • JanCaruana 🥪🥪🥪🥪🥪 (@JanCaruana) reported

    Hey @Rogers users... Is anyone else getting random blackout channels for about a week now?

  • shageargia AY EM (FAn account , not real acc) (@shageargia) reported

    @RogersHelps I need help I have an error please help!! We can't detect a cable signal. Please check that your coax cables are tightly secured. If the cables are secured, and you're trying to activate your Gateway, try another cable outlet in your house.

  • tforster Troy Forster (@tforster) reported

    @RogersHelps Chrome Version 98.0.4758.82 (Official Build) (64-bit) 1. Modal appears to choose month. 2. Success modal appears. - The file does not appear in specified downloads directory - Not prompted for location despite setting enabled in Chrome settings. - No PDF in Network tab

  • Kchunxty Dekuran デクラン (@Kchunxty) reported

    @the_feev @Rogers @WR_Record Damn, where did you hear? I don't doubt it at all, I'm in london and that sounds about accurate to our area lol, this tweet is just the only evidence of this online I can find.

  • jross32986 Justin Ross (@jross32986) reported

    @RogersHelps any issues reported in Orillia, ON? I'm having no connection for the last 20 or so minutes

  • hockeyactor Sports Harder!! 🗣 (@hockeyactor) reported

    @EdmontonOilers @Rogers Jordan Kyrou can…. No problem!

  • justinrao Justin Rao (@justinrao) reported

    @RogersHelps the internet service in my area keeps having outage almost every single day in the past few weeks. Today it becomes every few hour. It’s a disaster for WFH. Every time customer services says there’s a maintenance. This is simply not acceptable. Gonna switch to Bell!

  • startca Start.ca (@startca) reported

    @instantkamera @RogersHelps Hi Aaron, We are aware of the infrastructure issues in Brantford and apologize for any inconvenience. The issue is being addressed as quickly as possible.