Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E, L4B and L4S.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 11/29/2025 05:20

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Richmond Hill, Toronto, Woodbridge, Scarborough, York, North Park, Markham, North York, Maple, Thornhill, Vaughan, Stouffville, Concord, King City and Kleinburg Station.

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City Problem Type Report Time
CanadaRichmond Hill Internet
CanadaToronto Internet
CanadaWoodbridge Internet
CanadaToronto TV
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • bread_whole Whole Wheat Bread (@bread_whole) reported from Toronto, Ontario

    @RogersHelps so if I call rogers to order a new phone you guys are charging me a $50- but if I order it online there’s no charge? Terrible system in place here- you cant help people without taking more money?

  • createdbyrcw Randall C Willis (@createdbyrcw) reported from Toronto, Ontario

    Dear @RogersHelps, My employment relies on an Internet connection that doesn't crap out several times a day. Please fix the issue I discussed with several of your reps yesterday! Thank you

  • 416Connection 416 Connection (@416Connection) reported from Toronto, Ontario

    @CRTCeng @Rogers @RogersMediaPR I would like to know how in 2022, Rogers is blatantly refusing to unlock older devices for non customers. In fact, if you call them, their managers refuse to speak to you and agents refuse to help you.

  • MotifConsulting Kamal Gautam (@MotifConsulting) reported from Toronto, Ontario

    .@Rogers has the absolute worst customer service of any company I’ve ever worked with. Not just nay Canadian telecom company - any company. Ever. How are they still in business?

  • Bon_maie Bonnie M. (@Bon_maie) reported from Toronto, Ontario

    Is there a @RogersHelps outage in the m1w area?

  • TheDanLevy Dan Levy (@TheDanLevy) reported from Toronto, Ontario

    @The_IT_Nerd @Rogers That really, really sucks! Not that this is a solution for everyone and not that this ought to be necessary but the bright side is that with things like libraries and coffee shops open again it isn’t necessarily a total day ruiner (vs during the height of lockdowns)

  • ChicaD68 Cecilia Díaz H (@ChicaD68) reported from Toronto, Ontario

    @RogersHelps @PRBagga Here in Eglinton and Bayview the same issue….

  • MarsBolton Marianne Bolton (@MarsBolton) reported from Toronto, Ontario

    @RogersHelps just curious if there is an Internet outage in the M6M postal code area

  • jennmet9 Jenn Metzger (@jennmet9) reported from Toronto, Ontario

    .@RogersHelps any help on wifi being down. Yes I dm’d you a while back

  • MotifConsulting Kamal Gautam (@MotifConsulting) reported from Toronto, Ontario

    . @Rogers has the absolute worst customer service of any company I’ve ever worked with. Not just any Canadian telecom company - any company. Ever. How are they still in business?

  • tbiththan இராவணன் மைந்தன். (@tbiththan) reported from Vaughan, Ontario

    @RogersHelps internet down last 8 hours.

  • DianeFisico Diane Fisico (@DianeFisico) reported from Toronto, Ontario

    @RogersHelps Terrible customer service! Was just accused of lying about a bill I received. Get your crap together!

  • ruimiguel_17 Miguel Carvalho (@ruimiguel_17) reported from Toronto, Ontario

    Hey @Rogers , I sent a message using live chat to inquire about how long would I need to wait for an Apple Watch and Mary Ann, the assistant online was rude and kicked me out of the live chat for no reason without trying to explain why! Is this your type of customer service?

  • righteousbean bean (@righteousbean) reported from Toronto, Ontario

    @jrovsovskein @RogersHelps It is horrible! We’re our for a bit almost daily. Our power was flickering earlier too.

  • MellieLangie Melanie (@MellieLangie) reported from Toronto, Ontario

    Hi @RogersHelps. This internet outage is really cramping my style. It’s been over 12 hours. I signed up for updates on the ticket (C172067290) but haven’t heard anything yet. I hope this issue is being looked into with a degree of urgency. It’s preventing me from being productive

  • scottleggatt scott.leggatt (@scottleggatt) reported from Toronto, Ontario

    @amdelgreco @Rogers @RogersHelps Same here. Just got off the phone with support. Wanted to send somebody in 2 days!! I work from home. This is their last chance.

  • philistweeting Phil Kane (@philistweeting) reported from Vaughan, Ontario

    Have you been to a @Rogers store lately? Before entering I had to scan QR code for my turn to enter, show ID, and was then asked to pull down my mask and look at the camera. WTF? I also wasn’t allowed to open the door on my own. All of this to return a modem.

  • blackmantroy blackmantroy (@blackmantroy) reported from Toronto, Ontario

    @davesbarnett @Rogers @Sportsnet I'm having the same problem

  • ChicaD68 Cecilia Díaz H (@ChicaD68) reported from Toronto, Ontario

    @RogersHelps we’ve been having wifi and tv problems since yesterday in Leaside area. Do you know why & what can we do about it?

  • melafirman Mel Firman (@melafirman) reported from Toronto, Ontario

    @flobu1a @Sportsnet @RogersHelps Just terrible.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • BryanInBottles BryanInBottles (@BryanInBottles) reported

    @RogersHelps My wife will contact you soon, you’d rather deal with her. If you don’t want us to experience issues, fix your infrastructure so the service in the middle of a major city is better than some backwoods village or quit throttling our account if everything is “working properly.”

  • TruthLion100 Truth🇨🇦Seeker📚 (@TruthLion100) reported

    @RogersHelps @winemaker1960 Yes several postal codes in Mississauaga down @winemaker1960 So frustrating

  • Leafs931 _Leafs93 (@Leafs931) reported

    @RogersHelps @Tx_Kitty_ RogersHelp doesnt help anyone. Its a bunch of links, then you wait hours with no response until the internet is back up. 2G8 has been down for 90 minutes now

  • aaaaaaarrgggh Black Beast of Aaaarrgggh (@aaaaaaarrgggh) reported

    @RogersHelps is there a service problem in the M4G area again? I've no internet service.

  • mzkhan3 Zulfiqar (@mzkhan3) reported

    @RogersHelps No resolution even today (The 8th day). Frustrated like hell with the incompetence Rogers tech. team who can't fix the fiber cable issue. Sr. Techs, Supervisors giving false hope and cannot deliver on their promise 😡#rogersigniteinternet

  • HappiGoLucki12 Kristopher (@HappiGoLucki12) reported

    You don’t have to be good in math . Currently pay $117.40 for 992 channels. Rogers now wants me to pay $231.64 for 204 channels. No more VIP cable and no more PVR boxes in Canada so now being forced to pay $114.24 More for less. @Rogers @RogersHelps great customer service

  • CJoobear Carla Joobear 🐈 (@CJoobear) reported

    @elsaasce @RogersHelps IMO Bell is just as bad! They were really horrible providers to our family for so long, it felt amazing to leave when we finally did. Maybe Telus? Or a fourth option?

  • dasblaw Dylan A.S Bal (@dasblaw) reported

    @RogersHelps total outage of ignite services in Richmond Hill

  • DougHamments DougH (@DougHamments) reported

    @Rogers Please stop sending me texts on offers to subscribe to Disney. I don't support child groomers.

  • AlexHJenkins Alex Jenkins (@AlexHJenkins) reported

    Papi with 60 and I couldn’t even watch cause @Rogers was down… Brutal