Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4B and L4S.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 01/18/2026 08:50

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Thornhill, Markham, North York, Scarborough, Richmond Hill, Vaughan, Stouffville, Maple, Woodbridge, Downsview, North Park, King, Rexdale and Concord.

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City Problem Type Report Time
CanadaToronto Wi-fi
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • ajpeebles Andrew Peebles (@ajpeebles) reported from Toronto, Ontario

    @RogersHelps I just hung up after being on hold for an hour and a half. Did you not have a call back service?

  • E_R0z1E E_Rozie (@E_R0z1E) reported from Toronto, Ontario

    My entire @RogersHelps is down yet again!

  • E_R0z1E E_Rozie (@E_R0z1E) reported from Toronto, Ontario

    @RogersHelps Already spoke to Support, yet another outage for Toronto

  • johnv_eth johnv☀️ (@johnv_eth) reported from Toronto, Ontario

    @elonmusk @bizonfuteee Actually much better than my local tv/internet provider @Rogers Have missed most of the match due to terrible Ignite service and have been hanging here on my phone.

  • RikGarc Ricky Garcia🇸🇻🇨🇦 (@RikGarc) reported from Toronto, Ontario

    @Rogers Rogers having cell service problems ageing?

  • JeffersnDarrell Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported from Toronto, Ontario

    @RogersHelps Is there an outage in downtown Toronto?

  • boozippy zak (@boozippy) reported from Toronto, Ontario

    @RogersHelps Rogers is becoming very painful non stop outages getting sick and tired it sucks

  • KristenRidley Kristen Ridley (@KristenRidley) reported from Toronto, Ontario

    Ugh, @RogersHelps your service is the worst. None of my services working for going on 3 hours now. So much for those emails from your CEO about doing better.

  • AdamScottEnv Adam Scott (@AdamScottEnv) reported from Toronto, Ontario

    internet is still down after four days. @RogersHelps cable network is ‘degraded’ in my area apparently, but the company refuses to help or provide information. My ISP @TekSavvyBuzz gets no information from them at all. Unacceptable service quality. #oligopoly @CRTCeng

  • kazZtr_ kasun (@kazZtr_) reported from Toronto, Ontario

    @chamaraind @Rogers Should be damn fast, but Machan in here it’s very expensive, I’ve used my 20GB in the phone this month and for additional 1gb I have to pay $25 😬

  • sen127 Modern Pundit (@sen127) reported from Toronto, Ontario

    If you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS

  • apoorvagopalan അപൂർവ 🏳️‍🌈 (@apoorvagopalan) reported from Toronto, Ontario

    @Rogers : Internet box is down.. damn fix it!!!!

  • JeffersnDarrell Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported from Toronto, Ontario

    @RogersHelps Is there a service outage in downtown Toronto? Your pinned tweet for outages is dated for 2020.

  • tickylongue T. Longue (@tickylongue) reported from Toronto, Ontario

    @cbcmarketplace you should investigate @Rogers. They’re falsely advertising 1.5 Gbps and when customers upgrade, they have no internet because of “provisioning” issues with no estimate for fix.

  • ChefBoehmer Chef Boehmer (@ChefBoehmer) reported from Toronto, Ontario

    @Bell worst customer service. My business internet down getting the runaround to get a Tec to the restaurant, have been told they will come on Monday but they can’t even find the work order. And refuse to send some immediately. Will be calling @RogersBiz first thing

  • joe_lafortune Joe LaFortune (@joe_lafortune) reported from Toronto, Ontario

    Hey, @RogersHelps, please fix your digital channels on Ignite. Two days now they are unwatchable, hanging up every few seconds. I’ve been patient. Now it’s time for you guys to fix it!

  • _raystackz187 Wolf of Bay Street (@_raystackz187) reported from Toronto, Ontario

    @RogersHelps worst customer service, I am never going with rogers ever again

  • Dodda_Bull Karthik ದೂಡ್ಡಬಳ್ಳಾಪುರ (@Dodda_Bull) reported from Toronto, Ontario

    Is @RogersHelps telephonic support working today? Waiting from 2 hours , don't know how many light-years more to wait

  • harryleor Harry Leor (@harryleor) reported from Vaughan, Ontario

    @MattiHaapoja @RogersBiz Rogers's internet is slow

  • Comradnan Adnanas 🐻 (@Comradnan) reported from Toronto, Ontario

    Canadian telecoms is great because: @RogersHelps forces me to change digital cable for their ignite cable. Then they end up charging me for both services. Then I have to call and be on hold for 19 minutes and counting for the privilege of only being charged for 1 service.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • DeeJayAlex DeeJayAlex (@DeeJayAlex) reported

    Outage of over 4 hours from @RogersHelps. Happening over and over. How can a company charge what it does, but offer such ****** service and lame help. #notworthwhatyoupay #rogerssucks

  • chillvibejosh81 mykel (@chillvibejosh81) reported

    .@rogershelps never ever by summrs

  • ndmorrison Neil Morrison (@ndmorrison) reported

    Why is @Rogers so bad...just so consistently terrible. Is it a core brand value? It can't just be an accident or a failure. It's too embedded in every interaction. @RogersHelps

  • SJordan99251355 S Jordan (@SJordan99251355) reported

    @RogersHelps for last two weeks I've had trouble with cable. The stations owned by Rogers and Bell go black and disappear for hours at a time. The other channels are fine. I've rebooted my box many times.

  • startca Start.ca (@startca) reported

    @therebzhall @RogersHelps Sorry if you spoke with us and we weren't able to determine the cause of the issue. Mind if I ask you to send us a message with your customer number so that I can take a look and review what happened?

  • DeeJayAlex DeeJayAlex (@DeeJayAlex) reported

    @Rogers Blah blah blah... Your service sucks.

  • iLLvibeMusic illy. (@iLLvibeMusic) reported

    Todays @Rogers experience was v frustrating. Wife goes to upgrade her phone, finds out she's basically listed as a child on my acct instead of the joint acct we asked for. I call in to fix and they advise she can go back in.

  • Katoux Deborah Sheedy (@Katoux) reported

    @RogersHelps was without power for two weeks, called Rogers for a credit, thought it would be fast and easy..NOT! Why? I know I am not the only one, pay my bills on time, Dear Rogers shame on you, a loyal good paying customer..not impressed with process.

  • chillvibejosh81 mykel (@chillvibejosh81) reported

    .@rogershelps its giving **** YOU

  • chillvibejosh81 mykel (@chillvibejosh81) reported

    .@RogersHelps lost custody I am never seeing my boys again