Rogers outages and service status in Richmond Hill, Ontario

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond Hill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, North York, Richmond Hill, Markham, Concord, King, York, Vaughan, Thornhill, Maple, Woodbridge, and Purpleville.

City	Problem Type	Report Time
Toronto	Total Blackout	5 hours ago
Toronto	Internet	6 hours ago
Scarborough	Wi-fi	9 hours ago
Toronto	TV	9 hours ago
Toronto	Internet	9 hours ago
Toronto	Internet	10 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

• 
  Angel Macellones (@macellonesangel) reported 5 minutes ago from Toronto, Ontario

  @simonjagassar @RogersHelps Same issues with me.

• 
  ReWoman👠 (@REWoman) reported 6 minutes ago from Toronto, Ontario

  @_mcderpy @Rogers Honestly I just hung up. They are the worst ever ! Multiple people. I should send them a bill for my time. Garbage service

• 
  Susie Brown (@susiebrown_tdsb) reported 9 minutes ago from Toronto, Ontario

  @Rogers we have been trying to cancel our smart home monitoring for 3 years! Always put on hold endlessly. This is criminal. Please advise

• 
  E_Rozie (@E_R0z1E) reported 13 minutes ago from Toronto, Ontario

  @RogersHelps Already spoke to Support, yet another outage for Toronto

• 
  Mark Orlan (@MarkOrlan) reported 15 minutes ago from Toronto, Ontario

  I was just starting to get into #BachelorInParadise and of course the @Rogers NextBox reboots twice. Seems there’s another #Rogers #outage in our area. I’m not sure they’re living up to their new service level commitments. Oh, and need I mention internet issues? …constant 😤

• 
  അപൂർവ 🏳️‍🌈 (@apoorvagopalan) reported 22 minutes ago from Toronto, Ontario

  @Rogers : Internet box is down.. damn fix it!!!!

• 
  Adnanas 🐻 (@Comradnan) reported 25 minutes ago from Toronto, Ontario

  Canadian telecoms is great because: @RogersHelps forces me to change digital cable for their ignite cable. Then they end up charging me for both services. Then I have to call and be on hold for 19 minutes and counting for the privilege of only being charged for 1 service.

• 
  Joe LaFortune (@joe_lafortune) reported 25 minutes ago from Toronto, Ontario

  Hey, @RogersHelps, please fix your digital channels on Ignite. Two days now they are unwatchable, hanging up every few seconds. I’ve been patient. Now it’s time for you guys to fix it!

• 
  Poly Andrada⭐️⭐️⭐️ (@SalaPoly) reported 29 minutes ago from Toronto, Ontario

  @RogersHelps my internet is so slow that the speed test asked me 3 times to retry. I tried to contact customer service and nothing. How can I get assistance?

• 
  Jamie singleton (@Jamiesingleton) reported 34 minutes ago from Toronto, Ontario

  @RogersHelps @ChrisHinman87 Hey I tried that they just transferred me to a specialist who has not come into the chat yet. Is there any way I can find out if there’s an outage that doesn’t involve a virtual assistant?

• 
  Lorraine Marie Moran (@LoriMoran_1) reported 36 minutes ago from Toronto, Ontario

  @RogersHelps Down AGAIN! What is going on??? What are we paying for

• 
  Ash (@AshChaChaHeels) reported 38 minutes ago from Toronto, Ontario

  @CBCAlerts And what is @Rogers excuse today for another outage?

• 
  AG (@heyref88) reported 41 minutes ago from Vaughan, Ontario

  @RogersHelps I’ve been on hold for over an hour waiting to speak to the customer retention area. In what world is this acceptable??

• 
  EYES🚀ENTERSPACE (@iameyesnow) reported 42 minutes ago from Toronto, Ontario

  @Rogers horrible internet. I keep having outages every week. I will be changing my provider asap

• 
  t. anon 👽 (@tyrelasaurus) reported 47 minutes ago from Toronto, Ontario

  I could do with 100% less grovelling emails from @Rogers and instead just offer us all REASONABLY PRICED mobile plans. Have you considered this option for customer retention/damage control?

• 
  Dededacosta (@Dededacosta11) reported 47 minutes ago from Toronto, Ontario

  @RogersHelps is there an issue with Ignite TV? I cannot watch City, CTV etc.

• 
  zak (@boozippy) reported 47 minutes ago from Toronto, Ontario

  @RogersHelps Rogers is becoming very painful non stop outages getting sick and tired it sucks

• 
  Phil w. Tequila (@LiteBlCollarWkr) reported 53 minutes ago from Markham, Ontario

  @RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?

• 
  ReWoman👠 (@REWoman) reported 57 minutes ago from Toronto, Ontario

  @AddoilNoccp @Rogers I won’t be a customer for long. Today was the icing on the cake.

• 
  rr. (@iamdieroiramor) reported 57 minutes ago from Toronto, Ontario

  @RogersHelps are you guys prepared for customers? Why is my internet not working?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kyle Wildi (@KyloTango) reported 2 minutes ago

  @RogersHelps can’t log into xfinity app on Apple TV for several days now. How long will the service be down?

• 
  Kajeeth Navaratnarajah (@kajeethn) reported 2 minutes ago

  @Rogers FIX ******** UP

• 
  Kyle Wildi (@KyloTango) reported 5 minutes ago

  @RogersHelps Well yes but I live in a house with other people. It’s be nice to be able to leave and go to work and have the app work on Apple TV. I could also go to a bar and watch the game. You know but I pay for a service that included the xfinity app which isn’t very good.

• 
  29Cloverdale (@1295QueenVic) reported 6 minutes ago

  @hollyanndoan @Rogers @peternowak Also hiring only Indian customer service and buying sports teams and media outlets it can’t afford

• 
  Kevin (@Kevin_C889) reported 7 minutes ago

  @RogersHelps @JMCInformation Why was my service stopped in the first place

• 
  Chintan Patel (@CHINTANPATIDARX) reported 11 minutes ago from Peel, Ontario

  @Rogers Customers service is is 1/10. Get modem for internate not able to setup, already wasted morethan 2 hours in helpline to connect with live tech support. Wrost experience of my life

• 
  Krishan Arora (@krishanarora1) reported 13 minutes ago

  @Rogers bad wifi connectivity issue facing from more than 2 months

• 
  Michael Mahoney (@MikeTheNavyGuy1) reported 17 minutes ago

  Pretty disappointed to see this from @Rogers Been a customer for over a decade. Not sure I'll stick around with them after seeing this.

• 
  {First Name} - (@sanwins) reported 19 minutes ago

  @MelissaLMRogers Holy crap indeed. Just think, your painful support calls will now be handled by "Akash from Nova Scotia". @rogers sucks.

• 
  Matt Muszynski (@mattmuszyn) reported 22 minutes ago

  @RogersBiz @Rogers This has been going on for months. You sent me two QR codes via Purolator, both failed and when I asked for replacements, they never came. I have a photo of the error screen from the last one I received as proof. Now I’m being told they’re “past their due date” and nothing can be done, yet due to your own negligence, I’ve been running to in-store Rogers business locations and sitting through hours of hold times just to get this sorted. And somehow, I still received another QR code just last week that also didn’t work. So how exactly is this past its due date when you’re still sending them out? Now I’m told no replacement is coming and there’s nothing that can be done. That’s not an answer. I’m a loyal business client who has spent thousands with Rogers, and this is what I get, months of runaround, unprofessional staff and a 72-hour wait just to speak to a supervisor. Mistakes happen, but from a company like yours? Sort this out please.