Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E, L4B and L4S.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 11/25/2025 10:45

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, North York, Maple, Woodbridge, Thornhill, Markham, North Park, Vaughan, Richmond Hill, York, Stouffville, Concord, King City and Kleinburg Station.

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City Problem Type Report Time
CanadaToronto Internet
CanadaScarborough Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaNorth York Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • J_R_Scooter Not THAT Jeff Ross..I'm funnier & had the name 1st (@J_R_Scooter) reported from Toronto, Ontario

    @raehanbobby Well, I AM reading your post on a @Rogers network, so there's that. 🙄

  • daveinthebeach1 daveinthebeaches (@daveinthebeach1) reported from Toronto, Ontario

    @rogers can someone please explain to me why I pay you $300 a month for ******, inconsistent service? Trying to watch a ball game but can’t ! Rogers is the Absolute worst!

  • michaelroberts Michael Roberts (@michaelroberts) reported from Toronto, Ontario

    @lechat33 @Rogers Same here! @RogersHelps fix this!

  • ditechgaming Ditech Gaming (@ditechgaming) reported from Toronto, Ontario

    Thanks @Rogers Got free salary without working yesterday Really hoping power outage entire week..!!

  • CarloGon Carlo Gon (@CarloGon) reported from Vaughan, Ontario

    @Rogers Yet it keeps happening. Thanks for FINALLY trying to resolve the issue July 8, 2022. It caused a nationwide problem! Now, Ignite TV is lagging more than ever and the company says issues are resolved as Ted Rogers is kicking in his grave. #rogersoutrage #rogers

  • axwong AlexW (@axwong) reported from Toronto, Ontario

    @RogersHelps To Mr Tony Staffieri Critical infrastructure to take outage for over 8 hours with limited to no redundancy and business resumption is more than a disappointment and unacceptable. Root cause not withstanding. Operational risks of Canadian network is vastly exposed to the globe

  • coreyherscu Corey Herscu (@coreyherscu) reported from Toronto, Ontario

    I got through to and changed my account with @Bell_News within 10-mins. I’ve called @RogersHelps four times and gave up after 45-mins of hold times each. Rather than stupid deals, executive fights, and boasting speeds… maybe focus on your current clientele who are exhausted

  • alstillo Alessandro Stillo (@alstillo) reported from Vaughan, Ontario

    @RogersHelps / your techs are having difficulty w/ a network security feature offered via MyRogers app; Tech Support Permission.

  • JeffIsy Jeff Isy (@JeffIsy) reported from Toronto, Ontario

    @AboutRogers @Rogers Your *billion dollar* telecom company’s incompetency has put people in danger, emergency line was disabled, small businesses were affected and the credit you’ll be offering won’t be enough to cover for the damages that you’ve caused. Shame on you!

  • atomsmith Atom Smith (@atomsmith) reported from Toronto, Ontario

    Seems like the first thing @Rogers did last night was send out bills to it’s customers. What a horrible customer experience.

  • gastonl GastonL (@gastonl) reported from Toronto, Ontario

    @RogersHelps I got my mobile service late yesterday night but my home internet is still down, is there any ETA for people in Etobicoke North (M9R postal code) ?

  • WREDC_Tony Tony LaMantia ICD.D (@WREDC_Tony) reported from Vaughan, Ontario

    Internet, home phone and cable were still out all day today. A tech named Omar assisted w ticket via @RogersHelps on Twitter. There were unresolved issues in my postal area/many households impacted. All fixed now. Tech support folks have been beaten up. Be a gentleman. It helps!

  • DianeFisico Diane Fisico (@DianeFisico) reported from Toronto, Ontario

    @RogersHelps @Rogers please note the Italian channels (650-656) are choppy (in Toronto); picture and sound keep going on and off. When will you TV service be operational? #RogersOutage #RogersIgnite

  • EvanSambasivam Evan Sambasivam (@EvanSambasivam) reported from Toronto, Ontario

    Is @Rogers going to compensate Canadians who have maxed out their data plans because they've lost wifi for over 24 hours? This outage has adversely impacted people who aren't even Rogers customers. #outage #rogersoutrage #RogersLetsNotTalkDay

  • johneepixels7 Johnee Pixels (@johneepixels7) reported from Toronto, Ontario

    @RogersHelps Internet intermittent issues all day today in College West End (Bloor Landsdowne area). Very distruptful during work hours!

  • TarekFatah Tarek Fatah (@TarekFatah) reported from Toronto, Ontario

    Need help. How does one switch from the pathetic service of @Rogers to #Bell? cc. @BellMediaPR @RogersMediaPR

  • gastonl GastonL (@gastonl) reported from Toronto, Ontario

    @RogersHelps My internet is still down, That is also a scam since there is no ETA and no way to reach you via phone nor chat

  • sashaboersma Sasha Boersma (she/her) (@sashaboersma) reported from Toronto, Ontario

    @MrAlexBethke @Rogers Except Bell did an oops of their own a couple of months back when their internet was down for a day and flakey for weeks. Tech sometimes goes down when repaired. The problem in both cases - where was your back-up plan so you can take A down and have B still work…

  • sashaboersma Sasha Boersma (she/her) (@sashaboersma) reported from Toronto, Ontario

    @MrAlexBethke @Rogers Oh, there is a push for CRTC inquiry on the 911 issue, as they would have broken a condition of license (or whatever it’s called for telecom). That part is likely a breach of the Telcom Act.

  • LanaXLights P(EP)atrick💙❤️💛 (@LanaXLights) reported from Markham, Ontario

    Hey @RogersHelps my house still has no internet when everyone around us does now. We can’t call at the moment because of the high demand can you help?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • momofab4 mary duffy (@momofab4) reported

    @apelipiak @RogersHelps @ahsanndc Yeah - me neither. Not intermittent. Just simply no service.

  • thegap13 Sean McGuinness (@thegap13) reported

    @Rogers @RogersHelps Is there any update on the resolve for this outage. I have tried the chat feature however no agent is picking up. Been over 4 HRS when original estimate was 2-3. Working from home is tough with no phone or internet (Fortunately I have satellite as a back up but super slow)

  • itsveeps Vipra (@itsveeps) reported

    @RogersHelps @FidoSolutions this ain’t funny anymore...I NEED SERVICE

  • Katie90009793 Katie (@Katie90009793) reported

    @RogersHelps Dude fix it **** .

  • mikejbaum Mike Baum (@mikejbaum) reported

    @RogersHelps I think a better description of what’s wrong and the estimated downtime would be a better look here than “some customers are experiencing problems”. Your network is down across the board and people deserve to know what’s happening.

  • KevolutionNow Kevin Powell (@KevolutionNow) reported

    I have texting capability but no phone service. Wondering if/how I’m going to be billed for today. #rogersdown #rogers @Rogers @RogersHelps

  • asuka_forest Asuka Forest (@asuka_forest) reported

    @Rogers @RogersHelps All our phones have been off service for a few hours in Vancouver. ETA on when it will work again? No one can buzz or message us as we live in a condo, leaving them stranded outside.

  • realsebasn Film Crab (@realsebasn) reported

    @Rogers @RogersHelps We pay the highest rates in North America and we get **** on. Having no phone and no way to communicate in this day and age is unacceptable. We Roger's users were walking around with bricks in our pockets today because that's how useful our phones were/are

  • AtaraxyFar Ataraxy Farm (@AtaraxyFar) reported

    @Rogers I've checked the forum and it is not really giving any current updates. I'm asking that once service is restored that you send out a text so we customers are not tied to wifi and Hotspot areas. Is that too much to ask?

  • VrbanTony --------------- (@VrbanTony) reported

    @Rogers Why are you continuing to spout this 'intermittent' outage nonsense. I, along with many people I know have had ZERO service for over 12 hours! and your customers still have no idea what is going on! I've now lost a whole day's income as well! #Telus