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Rogers outages and service status in Richmond Hill, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 4 outage signals in the last 24 hours around Richmond Hill, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 7, 5:22 PM EDT.
  • 64% Internet (64%)
  • 14% Wi-fi (14%)
  • 9% Total Blackout (9%)
  • 7% TV (7%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

The latest reports from users having issues in Richmond Hill come from postal codes L4C .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 7: Problems at Rogers

Rogers is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Richmond Hill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Markham, Vaughan, Richmond Hill, Scarborough, North York, and Concord.

CityProblem TypeReport Time
Toronto Internet 2 hours ago
Toronto Internet 5 hours ago
Toronto E-mail 11 hours ago
Toronto Internet 11 hours ago
Toronto Phone 1 day ago
Toronto TV 2 days ago

Nearby cities with recent reports

Toronto

39 recent signals

2 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • GwapogiTalaga
    Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario

    @johntory's press release says something along the lines of "thank you to Torontonians for trusting me as mayor"...spoiler alert, I never trusted him. I can't put my faith in a corporate lackey for a predatory company like @rogers. **** you, Tory.

  • KristenRidley
    Kristen Ridley (@KristenRidley) reported from Toronto, Ontario

    No internet yet again. I would say it's unfathomable how unreliable @Rogers service is, but that's not really true since the government (@FP_Champagne) continues to allow monopolies like telecom to take advantage of canadians while making billions.

  • SalaPoly
    Poly Andrada⭐️⭐️⭐️ (@SalaPoly) reported from Toronto, Ontario

    @RogersHelps my internet is so slow that the speed test asked me 3 times to retry. I tried to contact customer service and nothing. How can I get assistance?

  • simcoe7
    Kelly McDonough (@simcoe7) reported from Toronto, Ontario

    @RogersHelps no service again tonight! Hasn’t been right since the big outage! So tired of paying huge Rogers bills to come home to buffering or nothing!

  • harryleor
    Harry Leor (@harryleor) reported from Vaughan, Ontario

    @MattiHaapoja @RogersBiz Rogers's internet is slow

  • iamdieroiramor
    rr. (@iamdieroiramor) reported from Toronto, Ontario

    @RogersHelps are you guys prepared for customers? Why is my internet not working?

  • ajpeebles
    Andrew Peebles (@ajpeebles) reported from Toronto, Ontario

    @RogersHelps I just hung up after being on hold for an hour and a half. Did you not have a call back service?

  • PerryS33
    Perry Schwartz (@PerryS33) reported from Vaughan, Ontario

    What is going on with @TSN_Sports live sports on @rogers ignite. Choppy. Blurry. Audio issues. Glitches. It’s been like this for weeks for Leafs and Raptors games. Help!!!

  • sen127
    Modern Pundit (@sen127) reported from Toronto, Ontario

    If you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS

  • JowanJomon
    Jowan Manjooran Jomon (@JowanJomon) reported from Malvern, Ontario

    The internet has been down since yesterday evening here @RogersHelps

  • AntoninoLoMona1
    Alomo (@AntoninoLoMona1) reported from Vaughan, Ontario

    @RogersHelps got it back up for 2 mins but down again 😤 when will this BS stop!

  • REWoman
    ReWoman👠 (@REWoman) reported from Toronto, Ontario

    @netflix_trader @Rogers Just a horrible experience … worst I can remember

  • datachick
    Karen Lopez (@datachick) reported from Toronto, Ontario

    @Supermathie @wd5acr @Rogers I thought about it. I was able to unlink the account, but that account still is allowed to use my email address. And they are the email address provider and still don’t see this as anything they can fix for me.

  • _raystackz187
    Wolf of Bay Street (@_raystackz187) reported from Toronto, Ontario

    @RogersHelps worst customer service, I am never going with rogers ever again

  • REWoman
    ReWoman👠 (@REWoman) reported from Toronto, Ontario

    @AddoilNoccp @Rogers I won’t be a customer for long. Today was the icing on the cake.

  • corpuz_regina
    Regina Corpuz (@corpuz_regina) reported from Toronto, Ontario

    @RogersHelps North York - I have no internet+TV service for 20 hours now, will you help?

  • iameyesnow
    EYES🚀ENTERSPACE (@iameyesnow) reported from Toronto, Ontario

    @Rogers horrible internet. I keep having outages every week. I will be changing my provider asap

  • TravelJasonsWay
    Travel Jason’s Way (@TravelJasonsWay) reported from Vaughan, Ontario

    @Rogers why is service down again?????

  • JeffersnDarrell
    Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported from Toronto, Ontario

    @RogersHelps Is there a service outage in downtown Toronto? Your pinned tweet for outages is dated for 2020.

  • JProwess
    Juan Pablo V (@JProwess) reported from Toronto, Ontario

    @RogersHelps Roam like home is a scam. I stopped using it before midnight PT but apparently since it was already the next day in ET I got charged 12 dollars for 0.14 MB. We truly have one of the worst telecom industries in the developed world

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • marcuswaters
    MW (@marcuswaters) reported

    @Rogers Eric. Thank you for the cut and paste reply. I'm nit going to provide information on a publicly accessible platform. How about you schedule a call back from a manager to discuss the issue today?

  • KarlozMillan
    Carlos Millan (@KarlozMillan) reported

    What’s wrong with @Rogers in Yaletow Downtown Vancouver? Have had little to no signal since last week. All Rogers users in my office as well

  • claytonhales83
    Hales (@claytonhales83) reported

    @RealDonBradshaw @BlueJays @Rogers Literally every team does this. Calm down

  • shibilijoon
    ❤️Shibilijoon❤️ (@shibilijoon) reported

    @Rogers should be nominated the worse provider of the universe! Terrible!

  • msh_1486
    Mahdi (@msh_1486) reported

    @RogersHelps The problem is I can't get a hold of someone. Do you even have a support team?

  • Paulzki
    Paulzki (@Paulzki) reported

    @RealDonBradshaw @BlueJays @Rogers What kind of unhinged post is this? You e never watched a sport in your life

  • Rossco404
    Rossco (@Rossco404) reported

    @rogers internet is the worst thing ever. Absolute garbage

  • christhorneart
    Chris Thorne Art (@christhorneart) reported

    @FierySharky @Rogers @Sportsnet Sportsnet continues to make bad after bad decisions regarding hockey and hockey coverage. Why buy the license if you are just going to kill the coverage? And in turn the fanbase?

  • storytellrwendy
    So Mino (@storytellrwendy) reported

    @Rogers you are a horrible service. We’re trying to cancel our account and we’ve been on hold 3 hours, re-directed by 4 different reps, and have been told it’s not possible to cancel. You’re now stealing from us. Awful customer service. Awful company.

  • TheOnlyMCM
    Matt M (@TheOnlyMCM) reported

    @RogersHelps Received a replacement Xfinity Entertainment box but getting error code 012 when I try to set it up. Customer service/technical support have been completely unhelpful...I have chatted with or spoken to at least 8 agents and spent over 3 hours on hold. Not great!!