Rogers Outage Report in Richmond Hill, York, Ontario
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The latest reports from users having issues in Richmond Hill come from postal codes L4C and L4B.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Rogers outage reports came from the following cities: Markham, Richmond Hill, Toronto, Scarborough, North York, Thornhill, Vaughan, Stouffville, Maple, Woodbridge, Downsview, North Park, King, Rexdale and Concord.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Wi-fi | |
| Markham |
Internet | |
| Richmond Hill |
Wi-fi | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Nicole Clarke
(@NicoleC954) reported
from
Toronto, Ontario
@RogersHelps I do not have service. All four services are not working. When will this be rectified?UGGGH
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Mala Moragain - soahC fO ssertsiM/etacovdA sliveD
(@MalaMoragain) reported
from
Toronto, Ontario
After this weekend I’m so very proud to be a “**** @Rogers” household. In 2018 an employee was using consumer accts to funnel free phones out be to sold outside of Rogers. My acct had 18 phones funnelled through it. Had I not checked into an exorbitant bill, I’d never had known.
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Janet Greaves🇨🇦😷#🇺🇦💙💛
(@2jehan) reported
from
Toronto, Ontario
@Rob16921 @Rogers That sucks when you don't have choice.
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SS
(@SarinSunhil) reported
from
Markham, Ontario
@RockNRollCroll @RogersHelps Rogers uses Bell business connection to ensure their operations are reliable and do not go down frequently as their networkd
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P(EP)atrick💙❤️💛
(@LanaXLights) reported
from
Markham, Ontario
Hey @RogersHelps my house still has no internet when everyone around us does now. We can’t call at the moment because of the high demand can you help?
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Annette Heim
(@aheim72) reported
from
Toronto, Ontario
Anyone else still having issues with their Rogers Infinite TV? Won't connect & can't watch anything (internet is fine) 🤬🤬🤬 Getting really close to canceling EVERYTHING @Rogers @RogersHelps
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Khala Naturals
(@khala_naturals) reported
from
Vaughan, Ontario
Well...another night of either choppy TV or no TV with our Ignite service. What's up @Rogers @RogersHelps ? It's getting a bit old paying for no services.
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CONSERVATIVEdotTO
(@CNSERVATIVE_TO) reported
from
Toronto, Ontario
Four days later, there are still some @rogers telecom customers in Toronto who have yet to have their service restored.
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jafarmirsalari #DeleteUber #deletelyft
(@jafarmirsalari) reported
from
Whitchurch-Stouffville, Ontario
@Rogers garbage service crappie ignite TV services poor internet and wifi at home!!! I had enough Monday morning first thing switching to Bell @RogersHelps #rogersoutage #RogersLetsNotTalkDay #Rogersinternet
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Muhammad Siddiqui
(@Mohsidiqui) reported
from
Markham, Ontario
@Rogers Once more rogers down again since 7 PM and counting. Freedom's Data to the rescue..... #rogersdown #Rogersinternet #rogersoutrage
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Susan Finkler
(@fink_miss) reported
from
Toronto, Ontario
@RogersHelps my #ignite TV is freezing up & losing connections! What's up with your services? Not acceptable for a paid service! #rogersdown #rogersoutrage
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Ditech Gaming
(@ditechgaming) reported
from
Toronto, Ontario
Thanks @Rogers Got free salary without working yesterday Really hoping power outage entire week..!!
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Tony LaMantia ICD.D
(@WREDC_Tony) reported
from
Vaughan, Ontario
@tyantzi @RogersHelps Anybody whose ever worked in tech support (me, back in the day) knows it's often a thankless gig, yet so critical to client retention.
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Pascal Brunet
(@bender_077) reported
from
Whitchurch-Stouffville, Ontario
Hey @RogersHelps , any idea when service will be restored in Stouffville, Ontario? It’s been 48 hrs. And your automated « support » bot is saying everything is good - reboot your modem… (tweeting from my BELL cel phone)
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Dan Grant
(@BrewScout) reported
from
Toronto, Ontario
Another @RogersHelps outage. Another afternoon losing sales.
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Amanda Risser -- Canadian. 43 years old.
(@AmandaRisser1) reported
from
Toronto, Ontario
Why didn't @Rogers send an emergency text(s) when services went down? Why don't they sell SIM cards from other service providers to use during an emergency like what travellers can buy on airplanes? Is it unsafe to buy these from @amazon and not your service provider?
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SS
(@SarinSunhil) reported
from
Markham, Ontario
@RogersHelps And we are aware of the scam you are pulling off by stating that you have restored service to vast majority of customers!! Well orchestrated PR damage limitation scam !! Markham is still in stone age thanks to you !! Some top level heads should start rolling
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McGeckie
(@mcgeck) reported
from
Toronto, Ontario
@RogersHelps ignite TV constantly freezing ever since the outage. Unwatchable. Have tried restarting modem and boxes multiple times for what it's worth.
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Mish
(@mishd27) reported
from
Toronto, Ontario
@RogersHelps is there another service interruption???
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Tony LaMantia ICD.D
(@WREDC_Tony) reported
from
Vaughan, Ontario
Internet, home phone and cable were still out all day today. A tech named Omar assisted w ticket via @RogersHelps on Twitter. There were unresolved issues in my postal area/many households impacted. All fixed now. Tech support folks have been beaten up. Be a gentleman. It helps!
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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kimbits
(@Kimbits) reported
@RogersHelps how come we can't stream the world juniors game through the TSN app when we pay for this cable service?!
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Steve Pye
(@spye) reported
@RogersHelps are there known issues in northwest London? For the past several weeks I’ve had my internet drop completely and needed to reboot my modem multiple times a day to fix it. Now I can’t even get through one movie without rebooting multiple times.
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Sandra Little
(@SandraL96132353) reported
@RogersHelps SERIOUSLY CRAPPY SERVICE. BEEN WAITING 30 MINUTES ON LIVE CHAT FO4 SOMEONE
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Doubting Thomas on that HEXcrypto🚀🚀🚀
(@midpointTO) reported
@RogersHelps I gave it 1 last call another 45 min later it was on. We were promised a lot, even a confirmation call when you had it done but that never happened turns out the ticket was closed about 30 minutes before my tweet storm. So about a week of unacceptable delays before i blew up here
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kimbits
(@Kimbits) reported
@RogersHelps Yes which is why we are frustrated that its not working through TSNGo. Even the SportsNet app isn't working.
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Gordonrox24
(@gordonrox24) reported
Switched to @RogersHelps infintie and honestly everything is 10x slower. What a terrible deal.
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Doubting Thomas on that HEXcrypto🚀🚀🚀
(@midpointTO) reported
@Rogers your technical department is a disgrace! My internet has been out since DECEMBER 22ND! My wife and I have spent nearly 24 hours on the phone trying to get you to fix it but they keep passing is off to other departments and back again. A tech came to the house and said it.
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Chad Kerychuk
(@chadkerychuk) reported
@RogersHelps Set up my new gift: @Apple Watch Series 6 today. Greatly dismayed to see a $10/month fee for cellular plans PLUS $45 setup fee! Why can't I use existing iPhone/iPad data plan. Why the setup fee? I did most of the work? 2 decades + customer here.😡 #AppleWatch #Rogers
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Grace Chan
(@grace7127) reported
@RogersHelps Hello, I have an additional charge on my bill that was not ours. Can I get some help?
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Maleia
(@gypsy_rebelle) reported
@RogersHelps 3 weeks NO Internet! 45+ reps, 10 supervisors, 4 departments, over 40 hours of calls, dozens of false promises and still NO internet! Wtf is going on with #rogers ? This is beyond unacceptable! I want answers now!