Rogers Outage Report in Richmond Hill, York, Ontario
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The latest reports from users having issues in Richmond Hill come from postal codes L4C and L4S.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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Wi-fi (13%)
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TV (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Markham, Richmond Hill, North York, Thornhill, Scarborough, King City, Woodbridge, Vaughan, Maple, Stouffville and Rexdale.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Markham |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
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| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Emily P
(@emilybelle1983) reported
from
Toronto, Ontario
Hey @RogersHelps found a #tablet on the ground outside my kids school and would like to return it to the owner. It's a Rogers SIM card. Talked to live chat and said it can't help. Now I'm on hold! Any #suggestions?
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claudio
(@claudioditzbjj) reported
from
Toronto, Ontario
@RogersHelps I think your internet is subpar. You charge way to much for numerous disconnections throughout the day. You suckered me into another year contract and charged me more for it. It’s no wonder I changed phone providers. Never again
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Dr. Ryan Garcia
(@drryangarcia) reported
from
Vaughan, Ontario
@Rogers your customer support is ridiculous. Tried resolving a billing issue and both agents hung up on me. Is this how you treat your customers? #rude #poorcustomerservice
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Cindy
(@cinangel32) reported
from
Toronto, Ontario
@RogersHelps hello! I’m moving in early Dec. I’ll need to transfer my Internet and set up cable (currently obtained via condo). How much notice do you guys require? And there’s still a “moving” service right?
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John Daryl
(@jhndryl) reported
from
Toronto, Ontario
@RogersHelps Guys i need your help! @RogersHelps
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Eric Prime
(@PrimeEricR) reported
from
Toronto, Ontario
@RogersHelps Appreciate the response. Fix it up!
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Courtney Taylor
(@courttee) reported
from
Toronto, Ontario
@RogersHelps I know the service is not available where I am.
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Samantha B
(@samanthadjb) reported
from
Toronto, Ontario
@RogersHelps But for a company who hasn’t identified any issues, there were four Rogers trucks outside my house while these downtimes were happening.
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Ro 🐕
(@Ro_Ro_77) reported
from
Toronto, Ontario
@Rogers @Rogers treats loyal existing customers like ****. Offering the best deals to non customers to lure them in. It’s an abusive relationship.
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bean.
(@righteousbean) reported
from
Toronto, Ontario
@jrovsovskein @RogersHelps It’s awful
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𝒥𝑜𝒽𝓃 𝒟𝒶𝓇𝓎𝓁
(@jhndryl) reported
from
Toronto, Ontario
@RogersHelps anyone willing to help?
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Samantha B
(@samanthadjb) reported
from
Toronto, Ontario
Love that our @RogersHelps connection had gone down three times in the last hour..good stuff when two people are working from home.
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Stephanie
(@Stephy_72) reported
from
Vaughan, Ontario
@RogersHelps Oh no we’re not playing that game.. I message you and you then tell me you can’t help, I need to call and stay on hold for 45m go through technical support to order pods.. and still wait 3-5 days
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Dr. Ryan Garcia
(@drryangarcia) reported
from
Vaughan, Ontario
@RogersHelps Its in regards to my wireless bill. An agent had agreed to not have me charged for overage fee due to a glitch in usage text alerts and my bill shows I was charged. No agent has been able to resolve the issue and I've called twice with no help.
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Fatima j
(@FatimaaMansour) reported
from
Toronto, Ontario
Paying for 500mbps ds but I’m 5 meters away from the router and my download speed is 204kbps (yes KB). Gotta love @rogers. And don’t bother calling for help, they’ll just try to sell you something
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bean.
(@righteousbean) reported
from
Toronto, Ontario
@RogersHelps I’ll just continue to take notes with dates and times that your shitty service is down. Thanks.
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Julia
(@julescvv) reported
from
Toronto, Ontario
Unbelievable that @rogers would rather cancel my new plan than wave the activation fee. Told me to go in and cancel it wow lol. What is the activation fee for anyway? If I bought out the phone and switched the SIM card there would be no activation fee. Absolutely crazy.
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Stephanie
(@Stephy_72) reported
from
Vaughan, Ontario
@RogersHelps I’m amazed at the PRIVACY BREACH, when I receive someone else’s email and home address!!! Who’s running Rogers? Joe Natalie have you any clue to ur promise on improving customer service?
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Garry Marr
(@GarryMarr) reported
from
Toronto, Ontario
Still no service after 24 hours from @Bell_Support. They say wait another 48 hours. In TWO DECADES, @RogersHelps was NEVER this bad. No resolution. No support. No alternative solutions.
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Julia
(@julescvv) reported
from
Toronto, Ontario
The account is the same it’s not a new account set up. So they punish you for having a plan. Brutal customer service. @rogers
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Perkin Tan
(@PerkinTan) reported
@AboutRogers @RogersHelps Sms isn't working still. I am simply shocked at how Rogers has allowed this situation to happen in the first place. Nation wide outage for 24 hours? Unbelievably pathetic.
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Gordon Zed
(@gordoooo_z) reported
@RogersHelps are there any Ignite internet or TV problems right now? I'm trying to watch the Ignite TV app on my phone and it's super stuttery. Worked fine a few hours ago. I'm not on data I'm in the same room as the router.
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Whitby Mom
(@MomWhitby) reported
@Rogers Thanks for the apology. How about a real explanation, and disclosure if any personal info was hacked per some of the speculation here? If no hack, pls confirm real cause of outage and slow response?
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Billy Katsoulakis
(@Billy2kk) reported
@Rogers Now that Rogers owns Freedom mobile they have unethically shown their arrogance by knocking out all mobile data, texting, calling and interrupted 911 emergency phone calls due to the outage yesterday. There is no news as to why. The CRTC should review what happened.
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Sunil Sasidharan
(@SunilSasidhara5) reported
@Rogers we need compensation for the outage. why should I pay for yesterday's service? We don't want to hear software update, bla bla bla etc... It's your mistake and I cannot pay for that.
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Don Kiebals
(@DonKiebals2) reported
Since @Rogers network was down nationwide yesterday, how are we supposed to shop with NO DATA SERVICE? Customer gave me 3 stars, complained and said I didnt follow instructions. Of course not! I can't call you. NO DATA SERVICE! Left the groceries in the lobby. It's not my fault!
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Juliana Fraser
(@JulianaFraser) reported
@RogersHelps I am still without service. I’ve continued to turn phone off and back on and it still just says “Searching”. HELP! When will this be fixed?
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Alana Hayman
(@HaymanMurphy) reported
Day 2 of #rogersoutage and I am thankful that my wifi and home services are from a different provider so I still have connectivity. @Rogers @RogersHelps any chance you have a timeline for the fix?
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𝓙𝓾𝓼𝓽𝓙𝓮𝓷𝓷𝓪🇨🇦 🇮🇪
(@_Jenna_bee) reported
@DavidG001100 @franticmonkey @RogersHelps Its the principle David, if 15 million customers make them refund a few bucks, it adds up so they feel it. If everybody just sucks it up what reason does rogers have to improve?
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Jeff Asselbergs
(@JeffAsselbergs) reported
@RogersHelps A software update caused this? Not sure that’s even possible. Can you explain how this would affect virtually the entire Rogers network?