Rogers Outage Report in Richmond Hill, York, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E, L4B and L4S.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 23: Problems at Rogers
Rogers is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Woodbridge, Thornhill, North York, Markham, North Park, Vaughan, Richmond Hill, York, Scarborough, Maple, Stouffville, Concord, King City and Kleinburg Station.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Wi-fi | |
| Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
TV | |
| Woodbridge |
Internet | |
| Toronto |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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JodyBerkes
(@jodyberkes) reported
from
Toronto, Ontario
@RogersHelps @metromorning internet has been down since 2pm yesterday. Technology is an #essentialservices why can’t you tell me when internet will be back up.
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Steve Randall
(@10Stever) reported
from
Markham, Ontario
@lindsayisabel @Rogers @RogersHelps Not yet but it’s been slow. All the students hogging bandwidth learning this week
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Mara Rubinoff
(@ChickyMara) reported
from
Toronto, Ontario
@RogersHelps Thx I got through to chat help. When I cancelled my internet for my move the agent didn’t transfer my email to the new account
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Dante Obscurial Haversham
(@Blooberboy) reported
from
Toronto, Ontario
Having an internet connection with @Rogers is pretty much like gambling. You will lose all your money and If you’re lucky you might win a week of uninterrupted service but the chances of that are pretty low.
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T for Tamara
(@irishchicky28) reported
from
Toronto, Ontario
@Rogers disconnected my cable, internet & phone at midnight. I called & they said its cus I'm going to another provider!!! I had complained about my internet being so bad and said I needed it fixed or I'm leaving. They cut me off before I had a chance too. Pathetic. @RogersHelps
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Darren Greenspoon
(@dgreensp) reported
from
Patterson, Ontario
@RogersHelps we currently have no internet L6A postal code! Please help. I know it is busy but 2 ppl working from home and 2 kids in school. Thank you!!!
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Ri
(@RiTweetR) reported
from
Toronto, Ontario
And the frustration with @Rogers continues. Called to change the user name on one number on my account. Found that they did it with a typo. Called back to fix it and found then that they replaced my name overall on the account instead. I wonder how many more calls it will take.
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Kimberley Cox
(@KCanne6) reported
from
Toronto, Ontario
@RogersHelps internet has been down all afternoon - received an email it was up and running but it isn’t!
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Kevin Crofts
(@crofts_kevin) reported
from
Toronto, Ontario
@RogersHelps I just can’t have any of my services fail at any time. I pay for them , they need to work with no explanation specifically during these times that we have to endure right now. @RogersHelps doesn’t help with the patronizing questions. Fix your end and I’ll pay on my end
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Lisa Particelli
(@lisaparticelli) reported
from
Toronto, Ontario
Same here. Now is not the time for this outage. Why is this happening @RogersHelps
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MHall
(@MsMAHall) reported
from
Markham, Ontario
@RogersHelps I keep losing wifi and my tv keeps shutting off. Please fix.
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Lanrick Bennett Jr.
(@myonlinelifenow) reported
from
Toronto, Ontario
👇🏾#InThisTogether @RogersHelps @bell @TELUS Lets follow in @johnkrasinski and @ATT’s footsteps to support #HeathCareHeroes Adding @VancityReynolds because, well why not #COVID2019
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Jim “stay home dammit” Prall
(@jimprall) reported
from
Toronto, Ontario
@RogersHelps weird intermittent outage in M4K: first TV all black; then internet went out, TV okay. Rebooting AC modem fixed data briefly, then off again. TV on, 3rd party VOIP on, but data off now.
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Michael Fitzgibbon
(@FitzDrum) reported
from
Toronto, Ontario
My @Bell wifi is down, and my @Rogers LTE is barely getting a signal. This is the telecom gov’t-mandated oligopoly in Canada: excessively expensive and terrible quality.
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raina douris
(@RahRahRaina) reported
from
Toronto, Ontario
@TekSavvyCSR we opened a ticket on monday, and your customer service says @RogersHelps apparently still hasnt responded to it.
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Mara Rubinoff
(@ChickyMara) reported
from
Toronto, Ontario
@RogersHelps please HELP! I seem to be locked out of my email and @YahooCare is sending recovery codes to .. you guessed it, my Rogers email. Which I cannot get into.
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Lord Daniel R. Wright
(@DanielRWright) reported
from
Toronto, Ontario
@Rogers I haven't received my bills for April yet. I know you switched to no longer doing paper bills but my accounts are set up for paper billing so no email was sent to me. I wish to continue with paper. Please help.
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Mark Orlan
(@MarkOrlan) reported
from
Toronto, Ontario
@S_dF @Rogers @RogersHelps Thanks Steve. True that. We pay enough in Canada as is. Story is a fibre cable was cut. Two entire area codes have been down since 2pm yesterday. No ETA on when the repair will be done. Hey, accidents happen. The timing sucks though.
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JodyBerkes
(@jodyberkes) reported
from
Toronto, Ontario
@RogersHelps can you confirm whether or not service has been restored to me. I will DM.
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Brandon G. Donnelly
(@donnelly_b) reported
from
Toronto, Ontario
@RogersHelps I just received outage email. It’s a thing in my area.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Eric 🥃 🇨🇦
(@eric_habs) reported
@TORHABSFAN @Rogers Ya I’m just not ready I want my sports when I want it and I’m still a sucker for a few network shows one day I think I will do it just not now
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Dave G
(@deive) reported
@RogersHelps just got a response from your live chat...will see if they can help. they are investigating now
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alexander solsten
(@colludeintrude) reported
@StephenPunwasi @Rogers @BellMediaPR Rogers is just as bad, dude. They're just sneakier about it.
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Shenanigan!
(@shenaniganadam) reported
@RogersHelps hey, Internet went down for the second time this week, feels like a complete outage please let me know of any updates on the matter
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Howllr 🏳️🌈 😷 ☃️ 💉
(@howllr) reported
Now I’m pissed. @Rogers didn’t move their customer service to peoples homes so there are not enough reps to help. I want to change my home monitoring package & have been on the phone waiting for help for over an hour every day. I have a life. And they don’t give a ****. 🤬
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Gamer Gurl
(@mckane6666) reported
@StephenPunwasi @Rogers @BellMediaPR I'd switch to literally anyone if anyone else offered service where I live.
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G
(@qbgh) reported
@RogersHelps if a technician is going to be disconnecting the internet feeds into houses in a neighbourhood for whatever reason. A quick notification or something would work best, not just cutting the feed and leaving people to wonder wtf is going on. #Rogers #internet #KW
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Karen McNaught
(@KarenMcNaught) reported
Hi @Rogers, my husband has been on hold nearly 2 hours to find out why you cut our cable and internet service. Any way to speed this up?
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Canadian#1959-WearAMask😷
(@ConcernedPah) reported
@howllr @Rogers I was going to invest some money but now I'm moving my RRSP from them. It was bad before the pandemic but has gone from bad to a nightmare. They're taking advantage of the pandemic to make shitloads of extra money.
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Tim Robert
(@ticklytimbo) reported
@Rogers ...Then you get connected to person, they have you fill in ANOTHER form to ID yourself (despite 2 sign ins) then schedule a call where the tech doesn’t do what they told you he would after 2 days of problems. Sound about right?