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Rogers outages and service status in Richmond Hill, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 12 outage signals in the last 24 hours around Richmond Hill, including 12 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 5, 9:36 PM EDT.
  • 64% Internet (64%)
  • 12% Wi-fi (12%)
  • 9% TV (9%)
  • 8% Total Blackout (8%)
  • 4% Phone (4%)
  • 3% E-mail (3%)

The latest reports from users having issues in Richmond Hill come from postal codes L4C and L4E .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 6: Problems at Rogers

Rogers is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Richmond Hill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, York, Scarborough, Markham, North York, Richmond Hill, Concord, King, Vaughan, Thornhill, Maple, and Woodbridge.

CityProblem TypeReport Time
Toronto Internet 13 minutes ago
Toronto Wi-fi 3 hours ago
Toronto Wi-fi 4 hours ago
Toronto Wi-fi 5 hours ago
York Phone 8 hours ago
Toronto Internet 9 hours ago

Nearby cities with recent reports

Toronto

88 recent signals

13 minutes ago
York

8 recent signals

8 hours ago
Scarborough

3 recent signals

1 day ago
Markham

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • Mysticalbug
    Jill McLean (@Mysticalbug) reported from Toronto, Ontario

    @RogersHelps seriously what the actual f Rogers? Always down!! I am seriously considering Bell!!

  • REWoman
    ReWoman👠 (@REWoman) reported from Toronto, Ontario

    @_mcderpy @Rogers Honestly I just hung up. They are the worst ever ! Multiple people. I should send them a bill for my time. Garbage service

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Toronto, Ontario

    @RogersHelps Locked out of Yahoo Mail for the second time due to your technical issues-yet you insist it hasn't been hacked. When does it end?

  • sullisjinri
    肥婆的树洞💭 (@sullisjinri) reported from Toronto, Ontario

    @RogersHelps hi fix your landline internet pLEASEEEEE girl’s trynna get watch some horror movies

  • sullisjinri
    肥婆的树洞💭 (@sullisjinri) reported from Toronto, Ontario

    @RogersHelps hi fix your landline internet pLEASEEEEE girl’s trynna watch some horror movies

  • pkchandora
    CHANDORA_pk (@pkchandora) reported from Toronto, Ontario

    @Rogers Yes I did. They stated it will take 24-48 hours. It's way too long to resolve a small issue like this. Would really appreciate if your technical support team expedite the request.

  • simcoe7
    Kelly McDonough (@simcoe7) reported from Toronto, Ontario

    @RogersHelps no service again tonight! Hasn’t been right since the big outage! So tired of paying huge Rogers bills to come home to buffering or nothing!

  • REWoman
    ReWoman👠 (@REWoman) reported from Toronto, Ontario

    I have never seen such ridiculous customer service as @Rogers 🤯🤯🤯

  • Mikeaholic76
    Mike Shah (@Mikeaholic76) reported from Toronto, Ontario

    @Rogers @RogersHelps there's been no audio on the Bears vs Vikings game for the last 20 minutes on the NFL Sunday ticket channel. Please fix it!

  • SpaceSector001
    Space & Defense Sector (@SpaceSector001) reported from Purpleville, Ontario

    @Coffee4Life365 @Rogers @Bell Yeah. Telus are stupid that way. I use to work for Telus in BC. AST is the total solution even in airplanes. But dtarlink was lol he good for laptops and stuff in the air.

  • E_R0z1E
    E_Rozie (@E_R0z1E) reported from Toronto, Ontario

    My entire @RogersHelps is down yet again!

  • apoorvagopalan
    അപൂർവ 🏳️‍🌈 (@apoorvagopalan) reported from Toronto, Ontario

    @Rogers : Internet box is down.. damn fix it!!!!

  • boozippy
    zak (@boozippy) reported from Toronto, Ontario

    @RogersHelps Rogers Sucks!! Over 24 hrs no internet!!!

  • corpuz_regina
    Regina Corpuz (@corpuz_regina) reported from Toronto, Ontario

    @RogersHelps North York - I have no internet+TV service for 20 hours now, will you help?

  • iameyesnow
    EYES🚀ENTERSPACE (@iameyesnow) reported from Toronto, Ontario

    @Rogers horrible internet. I keep having outages every week. I will be changing my provider asap

  • cdnwallguy
    M79 aka Manny79 (@cdnwallguy) reported from Vaughan, Ontario

    What is going on with @RogersHelps I’ve been on hold for over four hours waiting for tech to resolve my email issue. It’s bloody ridiculous.

  • MichaelLiut
    Michael Liut (@MichaelLiut) reported from Richmond Hill, Ontario

    @Rogers @RogersHelps another outage of Internet, TV, and Cable. I’m incredibly frustrated with your #unreliable “services”…

  • nikgore
    Nikki Gore 🇨🇦 (@nikgore) reported from Toronto, Ontario

    @RogersHelps was told this morning M4L was experiencing service interruptions and still no service or updates. What’s going on?????

  • KristenRidley
    Kristen Ridley (@KristenRidley) reported from Toronto, Ontario

    Yet again no internet and @RogersHelps customer service chat was zero help. Now I have to go into my office to work and will be late. So not impressed.

  • JowanJomon
    Jowan Manjooran Jomon (@JowanJomon) reported from Malvern, Ontario

    The internet has been down since yesterday evening here @RogersHelps

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Ghostghostgoose
    Ghost Ghost Goose 👻👻🪿 (@Ghostghostgoose) reported

    @Canucks @Rogers Hire Dorion you stupid ***** Can’t even win a ******* lotto

  • ThisIsMeCassie
    𝘾𝙖𝙨𝙨𝙖𝙣𝙙𝙧𝙖 𝙍𝙖𝙪𝙜𝙪𝙨𝙩🇨🇦 (@ThisIsMeCassie) reported

    @Rogers — As one of Canada’s dominant telecom providers, it’s disappointing that there’s no meaningful recognition or support for the very people who serve and protect this country. Our military members deserve more than silence from companies that benefit from the nation they defend. @coreyhoganyyc is this something that’s on your radar?? My son is stationed in Edmonton and will be going to Latvia I’m looking for a better deal for him and thought that the government might have negotiated something like this when they allow this takeover of Shaw

  • stitchlady
    Bonnie Lee (@stitchlady) reported

    @Rogers The sound cuts out the beginning of the game and sometimes during the game. The same happens on some other channels, but infrequently. NBC has pixelating and problems with the picture for months already. I’ve had all my equipment checked and changed.

  • HeldyCarvalho
    Heldy (@HeldyCarvalho) reported

    @Shawhelp @Rogers @RogersHelps I have been with Shaw 10+ years. They used to use automatic card updating services that update expiry dates automatically. Rogers does not use that. Does not notify users. Just charges them $70. At least tell users that service is removed.

  • AilaniDarshan
    DARSHAN AILANI (@AilaniDarshan) reported

    @RogersHelps I understand that and I did try all of this while I was travelling. What I’m asking is that it’s not fair for me to pay the kind of charges levied to me when the service was barely used due to these issues. I raised a ticket and no one seems to care about that.

  • Patelhits2511
    PATEL HITESH (@Patelhits2511) reported

    @Rogers Never recommend red wireless. Instead of giving discount to uber blue account holder they are looting their customer. First they have showed me that I will get mobile device plus plan for just $51.50. But what am I seeing that they are charging me $112.

  • pucknucksaga
    Pucknucksaga (@pucknucksaga) reported

    @Canucks @Rogers Audio issues?

  • NickOrMapie
    Nickolaus (@NickOrMapie) reported

    @BreakerStrength @RogersHelps Based rogers user! Same issue here been going on since 1am

  • urbanlamb
    Revel Peters (@urbanlamb) reported

    @RogersHelps @KTheresa95 canned robot responses is not 'help'...

  • HeldyCarvalho
    Heldy (@HeldyCarvalho) reported

    Hello, @Shawhelp @Rogers - have been trying to get through to customer service for several days now. Can be in chat for several hours and all it says is “We are currently experiencing a delayed response. Please wait.” The customer service has tanked. Together with Shaw?