Rogers Outage Report in Richmond Hill, York, Ontario
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The latest reports from users having issues in Richmond Hill come from postal codes L4C and L4B.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Stouffville, North York, Woodbridge, Maple, Richmond Hill, Rexdale, Markham, Scarborough, Vaughan, Thornhill, Downsview, North Park and King.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Stouffville |
Internet | |
| Toronto |
TV | |
| North York |
Internet | |
| Toronto |
Wi-fi | |
| Woodbridge |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Jacqueline Olivia
(@CulturalCurator) reported
from
Toronto, Ontario
Just experienced the WORST customer service in a very long time with @Rogers. I've been a loyal customer for years and years, and after this encounter, I'm seriously thinking of switching telephone providers and bringing my family with me.
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Brukneck aka Don
(@brukneck) reported
from
Toronto, Ontario
25+years battling the encumbant telephone companies as Call Net / Sprint / Rogers (MetroNet /AT&T /Allstream) never thought I'd see a Bell truck in my driveway. Good job @Rogers
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Siva Swaminathan
(@chezsiva) reported
from
Toronto, Ontario
@RogersHelps I’ve been going through your customer service 3 times - going around and around in circles still no solution 😫
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Sophia Cybulski
(@SophiaCybulski) reported
from
Toronto, Ontario
@RogersHelps Never subscribed to such service .. have Twitter and I’m linked to twitter
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Alex
(@AGold_89) reported
from
Toronto, Ontario
@RogersBiz @RogersHelps just reiterating the fact that your new online reservation system is an absolute farce. Not sure how you can take 6 days to ship a phone when I was 3rd in queue to get it and reserved early. Meanwhile all the local stores have the phone in stock. Awful.
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snkrbox
(@snkrbox_inc) reported
from
Toronto, Ontario
At @RogersBiz getting rid of cable boxes. Realized they don’t have a Twitter and assuming it has to do with the service
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Lori fromTO 🇨🇦
(@Toronto_Lori) reported
from
Toronto, Ontario
God help me, but I love awards shows. Too bad I’m missing the #Emmys2019 because @RogersHelps couldn’t send someone able to hook up internet/tv in the middle of Toronto despite me waiting for 2 appointments. (1 was a no show.)
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Siva Swaminathan
(@chezsiva) reported
from
Toronto, Ontario
@RogersHelps Finally problem resolved - it took 2 hrs
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Darija Ivankovic
(@iDarija) reported
from
Toronto, Ontario
Hey @Rogers. Pick up your damn phones.
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Meaghan Coulter
(@meaghanabc) reported
from
Toronto, Ontario
@Rogers please fix this internet outage quick.... I’m home sick and just wanna watch cheer squad on Netflix and not chew my data on my phone.
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🎈Beloved Brands🎈
(@BelovedBrands) reported
from
King, Ontario
One more scam by @Rogers I have the Rogers Device Protection, my iPhone has a cracked screen on the back. They sent their protection to a 3rd party who say it’s either $300 to replace or $100 to fix, taking one week. What a scam. I’m going to upgrade to the 11. Not Rogers.
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🎈Beloved Brands🎈
(@BelovedBrands) reported
from
King, Ontario
@RogersHelps You lost a customer who wanted to upgrade, hand you more money and stay with you 24 months.
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Kevin Michael
(@Kevinmichaelt) reported
from
Toronto, Ontario
@RogersHelps Yes I’m currently with Fido. I have been with Rogers/Fido for 15 years now between the 2 and incredibly disappointed with the rates and data issues I’ve been fighting for years
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Lori fromTO 🇨🇦
(@Toronto_Lori) reported
from
Toronto, Ontario
The solution was for @RogersHelps to give me a phone number I obviously already have. I called 30 days before the move. The nice person I spoke to asked for my new address, checked and said “yes, we serve that location. Installation will be easy.”
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Kelly Knights
(@marmalade) reported
from
Toronto, Ontario
I love it when my home internet goes down when I'm working from my couch. This is why I keep my phone and home internet with different companies. Time to hotspot 😒 @RogersHelps
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Alex
(@AGold_89) reported
from
Toronto, Ontario
@RogersHelps I got an email saying it “was being shipped” and to click the UPS link to track it, but you don’t provide any tracking number. The system is bad I don’t care about the wait
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🎈Beloved Brands🎈
(@BelovedBrands) reported
from
King, Ontario
@RogersHelps Yes but I bought “Rogers” protection. You let your customer down. I’m near the end of my contract. So it is easier to switch to another company. No one offering a reason to stay.
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Sophia Cybulski
(@SophiaCybulski) reported
from
Toronto, Ontario
@RogersHelps Yes for Apple replaced this I phone for me and I still had issues with your SIM card everything is closed now only twitter is alive and whatsapp
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Sophia Cybulski
(@SophiaCybulski) reported
from
Toronto, Ontario
@RogersHelps I had that a lot It was really exhausting and still have issues but no loner have the SIM card on this phone
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Brukneck aka Don
(@brukneck) reported
from
Toronto, Ontario
@RogersHelps Save the patronizing bs. Happens too often. And because of the piss poor outside cable install by @Rogers @RogersHelps @Bell can't install without significant work. A 20+ year Customer /former employee and you've negated any goodwill.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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orestf
(@orestf2) reported
@mikesecpro @RogersHelps Thats why we should cancel.
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mike7534
(@mike7534) reported
@RogersHelps Needless to say I'm pretty confident that I'll switch to one of your competitors after being with Rogers for 13 years. Reimbursement for services not rendered is your obligation and not a "goodwill gesture" that a company uses to shut an angry customer up. 2/2
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✌Hank Chillman✌
(@HCchillman) reported
@easyOntario @RogersHelps @CityNews So say your monthly bill is $300, you are stressing out over a $10 credit. Glad I am not that poor.
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Jason Neal
(@HespelerHoolign) reported
@Rogers biggest fail today is not showing #patrickmarleau breaking #Gordiehowe record for most games played tonight. Might as well throw @tsn in there as well.
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Ben Officer, CD
(@benofficer) reported
@RogersHelps Maybe some day you folks can fix your outage issue? You can take money no problem but fix something quick? No. It has been allllllll day. #fail
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Carm
(@c_difiore) reported
@MJW0220 @Rogers @CanRevAgency **** locked me out bc I didn’t line was down and kept trying it
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Vinny Campinny
(@campinny) reported
@RogersHelps @Rogers Text with rogers and fido customer working but not with other company
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Ryan Scullen
(@techlife) reported
@Keeenss @Rogers @RogersHelps I agree that technology breaks sometimes, BUT, Canada pays one the highest cell phone rates in the world. With all the extra profit revenue the big 3 scrape in from customer, there’s zero excuse for that **** breaking. They can afford to invest in highly redundant infrastructure.
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NoahDeshaun
(@khawarispa) reported
@AboutRogers Not intermittent problem! Whole day off service!!! It’s insane! @rogers #rogersoutage
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dan kennedy
(@myturn4fun) reported
@Rogers you now have an opportunity to make things right for your thousands (millions) of customers who were without service today. This whole thing was handled horribly. This will be your last chance with many customers, how badly do you punt this one?