Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E and L4S.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 03/23/2026 05:30

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. TV (14%)

    TV (14%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Thornhill, Scarborough, North York, Markham, Richmond Hill, York, Woodbridge, Vaughan, Purpleville, Maple, Downsview, Kleinburg Station, King City and Stouffville.

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City Problem Type Report Time
CanadaToronto Wi-fi
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • rishabh_snh Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario

    @RogersHelps Funny thing is it’s not about my phone. If you had a competent team they would know my issue. I have been trying to reach you in every possible channel. I can withhold my personal problems but you can’t hamper my business, especially in times like these.

  • DanielRWright Lord Daniel R. Wright (@DanielRWright) reported from Toronto, Ontario

    Does @Bell still offer paper billing? I'm done with @Rogers stopping paper billing. I was late again paying my bill because I never got their email notification! I honestly hate this so much!

  • DanielRWright Lord Daniel R. Wright (@DanielRWright) reported from Toronto, Ontario

    @RogersHelps the fact you're literally willing to lose a customer because of you're stubbornness and unwillingness to meet a basic need of mine is ridiculous. I have my cell, internet and cable with you but if you can't just give me a paper bill, I'll take my business elsewhere.

  • rishabh_snh Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario

    @RogersHelps If for a simple issue my entire family is stressed out I don’t want to have that service from you.

  • kj_ashby KᗩTᕼᖇYᑎ ᗩSᕼᗷY 🇨🇦 (@kj_ashby) reported from Toronto, Ontario

    @RogersHelps 3 calls. 4 hours wasted. Your DM service sucks too. 15 year senior who always pays her bills on time. Completely ignored. We are calling tomorrow to cancel. Paying last bill and we are done. Disgusting. Filing a complaint with @CRTCeng too. Shameful behaviour.

  • trishca Trish Cassling (@trishca) reported from Toronto, Ontario

    @RogersHelps hey, this is the third day in a row that my internet is not available/inconsistent. I pay for this service, I'm trying to work remotely, I shouldn't have to tether to my cell. Inconsistency is not what I want in my internet service.

  • domlee2010 Dom (@domlee2010) reported from Toronto, Ontario

    @RogersHelps @CRTCeng @EdwardSRogers since when porting a numbers to Rogers as a new customer involve me providing my password of my login from my old provider to Rogers. This is complete violation of privacy and data security

  • DanielRWright Lord Daniel R. Wright (@DanielRWright) reported from Toronto, Ontario

    @RogersHelps you guys are terrible! I told you before I don't receive your email notifications for billing and I'm late once again. I honestly hate that you took paper billing away because it's really screwed me up. I'm calling @Bell about switching because I've had enough!

  • kj_ashby KᗩTᕼᖇYᑎ ᗩSᕼᗷY 🇨🇦 (@kj_ashby) reported from Toronto, Ontario

    @RogersHelps One hour on hold to try to get someone to figure this out. I hung up. I’m switching. Unreal. Worst #customerservice. Screwing a 15 year loyal client. A senior. Wow. Just unreal.

  • trishca Trish Cassling (@trishca) reported from Toronto, Ontario

    Hey @RogersHelps you've been out numerous times for service. Clearly you can't figure it out. I've decided I'm going to tweet every time my internet fails me. Are you ready for this? #internetstoppedworking

  • rishabh_snh Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario

    @RogersBiz after trying for 3 days your brilliant customer care team refuses to get back to me. You have hampered my business for 3 days. @bellcanadahater can you please help? I need a new internet/phone connection today for my business. I’m located at Yonge and sheppard Toronto

  • fnthawar Farhan Thawar (@fnthawar) reported from Toronto, Ontario

    @CanadaKaz Could be a hw problem @RogersHelps

  • LFJTO Ducky Smockton (@LFJTO) reported from Toronto, Ontario

    @RogersHelps any outage reported in Toronto in the past hour?

  • Lobst3rDev Lobst3rDev (@Lobst3rDev) reported from Toronto, Ontario

    Is anyone else having issues with @Rogers right now? I've got no internet.

  • t_alfano94 Mario Antonio Alfano (@t_alfano94) reported from Toronto, Ontario

    @BarryDavis_ @Rogers I just switched over to Bell too Roger sucks

  • ryandrewjohnson Ryan Johnson (@ryandrewjohnson) reported from Toronto, Ontario

    @RogersHelps I’m experiencing internet outage in East York. Please help!

  • rishabh_snh Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario

    @RogersBiz after trying for 3 days your brilliant customer care team refuses to get back to me. You have hampered my business for 3 days. @Bell_Support can you pls help? I need a new internet/phone connection today for my business. I’m located at Yonge and sheppard Toronto

  • jacquelineloch Jacqueline Loch (@jacquelineloch) reported from Toronto, Ontario

    HELP @Rogers, your 5G network contractors were on my street just after Easter & left dozens of homes with 4ft deep holes on our front gardens w a piece of plywood & a construction cone on top. Said they would fill holes in 2 days...it’s July 1. Holes not filled. Help!

  • trishca Trish Cassling (@trishca) reported from Toronto, Ontario

    @RogersHelps There is zero point in that. You'll look, you'll say, everything looks fine now. I say yep. And we go around again. Or you send someone out, they say they found something, next day, same service.

  • dietcokaine ... (@dietcokaine) reported from Toronto, Ontario

    Literally worst customer service ever I’d rather drink acid than spend another hour on the phone wth ur rep @rogers while they get NOTHING done

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • scook3 Stephen Cook (@scook3) reported

    A public notice for all frustrated @Rogers customers - the Anyplace app is down for everyone and engineers are working on it. @RogersHelps et al don’t seem to want to tell anyone on social media. Just cost me over two hours and an entire #Leafs @TLNdc game. Urgh

  • scook3 Stephen Cook (@scook3) reported

    @Rogershelps not so much. Been on a pretty quiet "chat" for over 90 minutes. @Anyplace not working and wanted to watch #LeafsForever game. Thanks a lot!

  • theillegal_art THE ILLEGAL ARTIST (@theillegal_art) reported

    @rogers has the worst tech support ever. I’ve been on hold for hours and still haven’t met a representative. #takingmymoneyelsewhere

  • k_cmendoza Kate Mendoza (@k_cmendoza) reported

    Anyone else having issues logging into AnyPlaceTb? @RogersHelps

  • ZEEBS19 ZEEBS (@ZEEBS19) reported

    @chili_chick @RogersHelps I’m having the same issue.

  • yasmeenxoxo yazz (@yasmeenxoxo) reported

    @RogersHelps where the heck is my service?????? Bruh

  • SharonKilfoy Sharon Kilfoy (@SharonKilfoy) reported

    @Rogers switched from Rogers digital to Ignite. Nothing but problems since. Had technician in and several “lengthy” phone calls. TV constantly freezing and it’s only about 10 feet from the box! I mean CONSTANTLY! Not happy with Ignite at all.

  • yasmeenxoxo yazz (@yasmeenxoxo) reported

    @RogersHelps I have no service in Toronto.

  • BrendenMcConnel Brenden McConnell (@BrendenMcConnel) reported

    @RogersHelps hello my wifi cable boxes have been down for the last hour and my wifi has been in and out i have tried everything can you help me ?

  • JasenMarks Jasen Marks (@JasenMarks) reported

    @RogersHelps Thought my Gigabit Down/50 up was still active but I guess it’s been rolled back to 30 up?