Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 02/16/2026 12:30

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Markham, Richmond Hill, Scarborough, North York, Thornhill, Vaughan, Maple, Stouffville, Woodbridge and Rexdale.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto Internet
CanadaMarkham Internet
CanadaToronto Wi-fi
CanadaToronto Internet

Community Discussion

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Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • ditechgaming Ditech Gaming (@ditechgaming) reported from Toronto, Ontario

    Thanks @Rogers Got free salary without working yesterday Really hoping power outage entire week..!!

  • EvanSambasivam Evan Sambasivam (@EvanSambasivam) reported from Toronto, Ontario

    Is @Rogers going to compensate Canadians who have maxed out their data plans because they've lost wifi for over 24 hours? This outage has adversely impacted people who aren't even Rogers customers. #outage #rogersoutrage #RogersLetsNotTalkDay

  • atomsmith Atom Smith (@atomsmith) reported from Toronto, Ontario

    Seems like the first thing @Rogers did last night was send out bills to it’s customers. What a horrible customer experience.

  • J_R_Scooter Not THAT Jeff Ross..I'm funnier & had the name 1st (@J_R_Scooter) reported from Toronto, Ontario

    @raehanbobby Well, I AM reading your post on a @Rogers network, so there's that. 🙄

  • SarinSunhil SS (@SarinSunhil) reported from Markham, Ontario

    @RogersHelps And we are aware of the scam you are pulling off by stating that you have restored service to vast majority of customers!! Well orchestrated PR damage limitation scam !! Markham is still in stone age thanks to you !! Some top level heads should start rolling

  • jafarmirsalari jafarmirsalari #DeleteUber #deletelyft (@jafarmirsalari) reported from Whitchurch-Stouffville, Ontario

    @Rogers garbage service crappie ignite TV services poor internet and wifi at home!!! I had enough Monday morning first thing switching to Bell @RogersHelps #rogersoutage #RogersLetsNotTalkDay #Rogersinternet

  • gastonl GastonL (@gastonl) reported from Toronto, Ontario

    @RogersHelps I got my mobile service late yesterday night but my home internet is still down, is there any ETA for people in Etobicoke North (M9R postal code) ?

  • sashaboersma Sasha Boersma (she/her) (@sashaboersma) reported from Toronto, Ontario

    @MrAlexBethke @Rogers Oh, there is a push for CRTC inquiry on the 911 issue, as they would have broken a condition of license (or whatever it’s called for telecom). That part is likely a breach of the Telcom Act.

  • SarinSunhil SS (@SarinSunhil) reported from Markham, Ontario

    @RockNRollCroll @RogersHelps Rogers uses Bell business connection to ensure their operations are reliable and do not go down frequently as their networkd

  • gastonl GastonL (@gastonl) reported from Toronto, Ontario

    @RogersHelps My internet is still down, That is also a scam since there is no ETA and no way to reach you via phone nor chat

  • DianeFisico Diane Fisico (@DianeFisico) reported from Toronto, Ontario

    @RogersHelps @Rogers please note the Italian channels (650-656) are choppy (in Toronto); picture and sound keep going on and off. When will you TV service be operational? #RogersOutage #RogersIgnite

  • WREDC_Tony Tony LaMantia ICD.D (@WREDC_Tony) reported from Vaughan, Ontario

    Internet, home phone and cable were still out all day today. A tech named Omar assisted w ticket via @RogersHelps on Twitter. There were unresolved issues in my postal area/many households impacted. All fixed now. Tech support folks have been beaten up. Be a gentleman. It helps!

  • aheim72 Annette Heim (@aheim72) reported from Toronto, Ontario

    Anyone else still having issues with their Rogers Infinite TV? Won't connect & can't watch anything (internet is fine) 🤬🤬🤬 Getting really close to canceling EVERYTHING @Rogers @RogersHelps

  • LanaXLights P(EP)atrick💙❤️💛 (@LanaXLights) reported from Markham, Ontario

    Hey @RogersHelps my house still has no internet when everyone around us does now. We can’t call at the moment because of the high demand can you help?

  • CarloGon Carlo Gon (@CarloGon) reported from Vaughan, Ontario

    @Rogers Yet it keeps happening. Thanks for FINALLY trying to resolve the issue July 8, 2022. It caused a nationwide problem! Now, Ignite TV is lagging more than ever and the company says issues are resolved as Ted Rogers is kicking in his grave. #rogersoutrage #rogers

  • Mohsidiqui Muhammad Siddiqui (@Mohsidiqui) reported from Markham, Ontario

    @Rogers Once more rogers down again since 7 PM and counting. Freedom's Data to the rescue..... #rogersdown #Rogersinternet #rogersoutrage

  • WREDC_Tony Tony LaMantia ICD.D (@WREDC_Tony) reported from Vaughan, Ontario

    @tyantzi @RogersHelps Anybody whose ever worked in tech support (me, back in the day) knows it's often a thankless gig, yet so critical to client retention.

  • sashaboersma Sasha Boersma (she/her) (@sashaboersma) reported from Toronto, Ontario

    @MrAlexBethke @Rogers Except Bell did an oops of their own a couple of months back when their internet was down for a day and flakey for weeks. Tech sometimes goes down when repaired. The problem in both cases - where was your back-up plan so you can take A down and have B still work…

  • JeffIsy Jeff Isy (@JeffIsy) reported from Toronto, Ontario

    @AboutRogers @Rogers Your *billion dollar* telecom company’s incompetency has put people in danger, emergency line was disabled, small businesses were affected and the credit you’ll be offering won’t be enough to cover for the damages that you’ve caused. Shame on you!

  • axwong AlexW (@axwong) reported from Toronto, Ontario

    @RogersHelps To Mr Tony Staffieri Critical infrastructure to take outage for over 8 hours with limited to no redundancy and business resumption is more than a disappointment and unacceptable. Root cause not withstanding. Operational risks of Canadian network is vastly exposed to the globe

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • HS_CaIn Hs (@HS_CaIn) reported

    @Rogers wanting to take over @ShawInfo while convincing regulators that @Verizon entry to Canada would be detrimental is exactly the greed that we don't want in #Canada. #Canadians pay the highest cost for cell service for now we know has no redundancy for system failure.

  • pcmwave Erhan Atesoglu (@pcmwave) reported

    I'm less worried about @rogers going down then @telus affiliation and support of the CCP.

  • dj_4all DJ4ALL (@dj_4all) reported

    It took a painful 1hr and 12mins to set up a new account with @Bell_Support but worth every minute to switch from @RogersHelps after 15 yrs of customer loyalty #byebyerogers

  • AZN_Mexican Brad Rodriguez (@AZN_Mexican) reported

    Having the @Rogers network down was amazing, I didn't recieve any scam calls that day.

  • stitchlady Bonnie Lee (@stitchlady) reported

    @MarkMah98975156 @RogersHelps @Fidomobile I know - I heard it'll be a credit for 1 day - about $3.82 but my tv is still not working properly. I will demand a bigger credit! They can't get away with this crap.

  • Vs13Tim Tim vS13 (@Vs13Tim) reported

    @BWBJN1633 @shakepay @Rogers Sucks!!!

  • billchow123 Billy Chow (@billchow123) reported

    @RogersHelps @Rogers I am still without home internet. Booked a technician to come. he called and said there is no point coming as my area is still part of the outage. He said it will take another day or two for things to come back!!!! And Rogers is telling the world that things are mostly back.

  • danidmedia Dani-Elle Dubé (@danidmedia) reported

    @RogersHelps Is anyone in Ontario still without service? CFRA is looking to speak with someone who is still being impacted by the big outage for a quick radio segment to talk about their experience at 3 p.m. Please DM if interested.

  • yarnbeez 🌼🌷Kristen🌷🌼 (@yarnbeez) reported

    Hey @RogersHelps why can't I access my voicemail now after the outage?? The number rings and then silence!

  • MasterChef_Lei Lei ✨ (@MasterChef_Lei) reported

    @RogersHelps Outage AGAIN...? Nice job