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Rogers outages and service status in Richmond Hill, Ontario

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Full Outage Map
  • Rogers generated 5 outage signals in the last 24 hours around Richmond Hill, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 19, 4:30 PM EDT.
  • 64% Internet (64%)
  • 15% Wi-fi (15%)
  • 7% Phone (7%)
  • 6% TV (6%)
  • 4% Total Blackout (4%)
  • 4% E-mail (4%)

The latest reports from users having issues in Richmond Hill come from postal codes L4C , L4B and L4E .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond Hill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Markham, North York, Concord, Richmond Hill, York, and King.

CityProblem TypeReport Time
Toronto Internet 6 hours ago
Toronto Internet 6 hours ago
Scarborough TV 7 hours ago
Toronto Internet 13 hours ago
Toronto TV 13 hours ago
Toronto Internet 1 day ago

Nearby cities with recent reports

Toronto

55 recent signals

6 hours ago
Scarborough

3 recent signals

7 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • Jamiesingleton
    Jamie singleton (@Jamiesingleton) reported from Toronto, Ontario

    Hey @RogersHelps, is there an issue with the phone support? I’ve been on hold for an hour and 20 minutes so far - no option for a callback, anything like that…

  • MarkOrlan
    Mark Orlan (@MarkOrlan) reported from Toronto, Ontario

    I was just starting to get into #BachelorInParadise and of course the @Rogers NextBox reboots twice. Seems there’s another #Rogers #outage in our area. I’m not sure they’re living up to their new service level commitments. Oh, and need I mention internet issues? …constant 😤

  • AshChaChaHeels
    Ash (@AshChaChaHeels) reported from Toronto, Ontario

    @CBCAlerts And what is @Rogers excuse today for another outage?

  • datachick
    Karen Lopez (@datachick) reported from Toronto, Ontario

    @wd5acr @Rogers The other person used a different name than mine when she set up the account. So it’s just the email address issue.

  • REWoman
    ReWoman👠 (@REWoman) reported from Toronto, Ontario

    @netflix_trader @Rogers Just a horrible experience … worst I can remember

  • thomasjayhayes
    Thomas Jay Hayes (@thomasjayhayes) reported from Toronto, Ontario

    My stupid Ignite TV doesn’ work even though we installed it thee days ago. What the effing Eff @RogersHelps? Your products are bad.

  • MichaelVG19
    Michael Vera (@MichaelVG19) reported from Toronto, Ontario

    @RogersHelps down again in the downtown Toronto area?

  • AshChaChaHeels
    Ash (@AshChaChaHeels) reported from Toronto, Ontario

    @marilyn_tassone @Rogers You’re paying Rogers For negligent service!

  • tickylongue
    T. Longue (@tickylongue) reported from Toronto, Ontario

    @cbcmarketplace you should investigate @Rogers. They’re falsely advertising 1.5 Gbps and when customers upgrade, they have no internet because of “provisioning” issues with no estimate for fix.

  • iamdieroiramor
    rr. (@iamdieroiramor) reported from Toronto, Ontario

    @RogersHelps are you guys prepared for customers? Why is my internet not working?

  • calltoddsmith
    Todd L Smith, CET (@calltoddsmith) reported from Toronto, Ontario

    @RogersHelps I take that back. Icon shows connected, but it's still down

  • johnv_eth
    johnv☀️ (@johnv_eth) reported from Toronto, Ontario

    @elonmusk @bizonfuteee Actually much better than my local tv/internet provider @Rogers Have missed most of the match due to terrible Ignite service and have been hanging here on my phone.

  • Jamiesingleton
    Jamie singleton (@Jamiesingleton) reported from Toronto, Ontario

    @RogersHelps @ChrisHinman87 Hey I tried that they just transferred me to a specialist who has not come into the chat yet. Is there any way I can find out if there’s an outage that doesn’t involve a virtual assistant?

  • boozippy
    zak (@boozippy) reported from Toronto, Ontario

    @RogersHelps Rogers is becoming very painful non stop outages getting sick and tired it sucks

  • corpuz_regina
    Regina Corpuz (@corpuz_regina) reported from Toronto, Ontario

    c’mon @Rogers it’s been 3 long days … I still have NO internet/TV service Finch Keele

  • boozippy
    zak (@boozippy) reported from Toronto, Ontario

    @RogersHelps Rogers Sucks!! Over 24 hrs no internet!!!

  • corpuz_regina
    Regina Corpuz (@corpuz_regina) reported from Toronto, Ontario

    @RogersHelps North York - I have no internet+TV service for 20 hours now, will you help?

  • thisisgeoffowen
    Geoff Owen (@thisisgeoffowen) reported from Richmond Hill, Ontario

    @Rogers @RogersHelps Getting really tired of my internet going up and down constantly. Apparently so is everyone else on here. When can we expect a stable connection? #rogersoutage #rogersdown

  • datachick
    Karen Lopez (@datachick) reported from Toronto, Ontario

    Yet again someone has let a third party link their account to my @Rogers login. Again. This time I’m going to insist on getting info how this happened.

  • icandykriss
    Christina Hronis (@icandykriss) reported from Toronto, Ontario

    @VallartaZaki @Rogers @RogersHelps Same here I’ve been with no internet or tv since Tuesday cause there is no signal from my ignite box like wt!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • cv570957
    chad rasa (@cv570957) reported

    @LoveMy7Wood @Rogers Even when I was with Rogers I never used their email address except of course if I had to send an email to them. Created a Gmail address with my real name a long time ago and use this as my legit email. Also have 4 others aliases emails that I use for different purposes.

  • McJohnson922
    Matthew Johnson (@McJohnson922) reported

    @RogersHelps @jayjimshier Hey, that's really stupid you know. Maybe be better at this.

  • chakdan
    DC (@chakdan) reported

    @RogersHelps tried calling to set up a move request, spoke with your AI agent, never got a confirmation email. could I please get some support?

  • JohnSavageDJS
    John Valdellone (@JohnSavageDJS) reported

    @Expos4ever10 @Rogers Real fans support their team in good and bad times

  • SilviaCai
    Silvia C. (@SilviaCai) reported

    @RogersHelps we have had no ignite tv service for a few days. It’s been reported and we have not received any update on when the service will resume

  • feb0219
    susan🌴🇨🇦🇬🇧 (@feb0219) reported

    @RogersHelps Good morning, I am still trying to get through to arrange a move. I called right at 9am this morning. After on hold for 2 hours and 11 minutes, they told me to hang up and try again!! How is it possible I could not have my call answered when calling at 9am???

  • Medeiro34452245
    Medeiros M (@Medeiro34452245) reported

    @RogersHelps Tech support has been contacted and their reply was has nothing to do with the connections in the building it has to do with your network output And they hoped to get it fixed asap

  • sharongregson
    Sharon Gregson (@sharongregson) reported

    No I am not a @Rogers customer and the last dozen times your staff called I asked to be taken off your call list. Why do I have to track down the number to call and wait on hold and be transferred to five people just to ask you not to call me every week? #Rogers

  • TheHeartPlumber
    Jay (@TheHeartPlumber) reported

    @patersonjeff @JayJanower @Rogers I’m very sorry, Jeff. Your post didn’t specify. It took me months to find someone within Rogers to help me cancel my Mom’s Rogers account after she passed. It was terribly frustrating. To boot, they wanted to charge me $1200 for the balance remaining for her iPhone. #F-Rogers

  • john_tucci
    John Tucci (@john_tucci) reported

    @RogersHelps I should have never switched from Bell Fibe. Sometimes it’s not worth saving a few bucks to get an inferior product. The salesperson that came to my door assured me that Rogers had upgraded their product. Obviously that’s bull$hit