Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4B and L4S.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 01/15/2026 08:50

January 15: Problems at Rogers

Rogers is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Thornhill, North York, Scarborough, Richmond Hill, Vaughan, Markham, Stouffville, Maple, Woodbridge, Downsview, North Park, King, Rexdale and Concord.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • ravyalo nakato_annohr (@ravyalo) reported from Toronto, Ontario

    @RogersHelps Waiting for an hour for technical support through chat and no agent available and I called automated just hang me up..

  • SuzanneHajdu Suzanne Hajdu (@SuzanneHajdu) reported from Toronto, Ontario

    @RogersHelps @Rogers I had to end the Rogers Live Chat. That was among the most painful customer service experience ever.

  • GwapogiTalaga Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario

    @RogersHelps Our internet is down in Scarborough. AGAIN. Remind me why I keep paying for your shoddy service?

  • MDee14 MDee14 #BLM (@MDee14) reported from Toronto, Ontario

    Any update on this outage @RogersHelps ? No service since 4pm ET

  • d_phrase Dave ™ (@d_phrase) reported from Toronto, Ontario

    @RogersHelps Downtown Toronto (M4Y) outage? It’s been up and down since noon yesterday but pretty consistently down this morning. 🤔

  • GwapogiTalaga Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario

    @Rogers @rogershelps can go to hell. Another week, another ******* outage. What's Bell's number again?

  • ilovejules000 Jules Lope-Bosancic (@ilovejules000) reported from Toronto, Ontario

    @RogersHelps Internet is down… Not sure if I’s just in my house or the area… HELP! Is there any service interruption notice? Then at least we are prepared for it!!!

  • SuzanneHajdu Suzanne Hajdu (@SuzanneHajdu) reported from Toronto, Ontario

    @RogersHelps Lipimoni from Vancouver is not very good sorry to say. Some system issues on her end……super painful. Trying to add @TvCrave and @rogers website is not able so Rogers Live Chat. Something should take 5 minutes TOOK waaaayyyy too long. She’s gone again…..

  • GwapogiTalaga Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario

    @rogers internet is down. AGAIN. Scarborough, MIJ area.

  • coulls (ノ°Д°)ノ︵ ǝɯoɥ ɯoɹɟ sןןnoɔ (@coulls) reported from Toronto, Ontario

    So. As some know, there was an issue between @RogersHelps and I last year. Rogers press department did bugger all to help with @TheRegister and I. I can finally call a victory …. The cyber team have have not only met me at where I’m at, but went beyond to fix things.

  • bigkendolo KENDO (@bigkendolo) reported from Toronto, Ontario

    I’ve definitely had my fair share of issues with @Rogers services over the years. However, due to a recent unsolicited promotional offer my internet is faster, my bill is cheaper (could do better), and I am enjoying free Disney Plus for 12 months. Not bad, guys.

  • GwapogiTalaga Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario

    @Rogers No you don't. If you truly valued your customers, they wouldn't be paying these high rates for such mediocre service. You're losing my "gigabit" internet sergicr (which I have never seen get remotely near that speed), and three phone lines on Fido.

  • dirani24 DelbarI (@dirani24) reported from Markham, Ontario

    @notachardonnay @Rogers Yes, seems like an extensive outage.

  • forbes416 Jmini45 (@forbes416) reported from Toronto, Ontario

    @RogersHelps I have to home internet service this morning

  • rica_0020 rica (@rica_0020) reported from Toronto, Ontario

    @RogersHelps @rogers we don’t have all the service and this happening again

  • rica_0020 rica (@rica_0020) reported from Toronto, Ontario

    @RogersHelps internet down M8W again

  • GabiButcher Gabi (young @gain) (@GabiButcher) reported from Toronto, Ontario

    Hello @rogers and @rogershelps where is the internet connection?!?! Such a poor service and delivery. That’s what happens when you don’t have competition. This should not be allowed!

  • rica_0020 rica (@rica_0020) reported from Toronto, Ontario

    @RogersHelps any update or ETA for service to be back

  • Chintan72024830 Chintan (@Chintan72024830) reported from Toronto, Ontario

    @RogersHelps Rogers internet /wifi is getting worst day by day . I think it’s time for change after 5 years

  • forbes416 Jmini45 (@forbes416) reported from Toronto, Ontario

    @RogersHelps my home internet service is down please help

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Slade_Darklight Slade (@Slade_Darklight) reported

    @haleyotra @RogersHelps @marka351 Walpole ISLAND HAS NO INTERNET AND ITS IN THE MIDDLE OF NORTH AMERICA i need to pay my child support and no bandwidth is stopping it

  • mytweet1999 Lora (@mytweet1999) reported

    @RogersHelps When is your planned outage in L5R going to be resolved? Did you consider the MANY people currently working from home when you chose this time with no notice???

  • Slade_Darklight Slade (@Slade_Darklight) reported

    @RogersHelps Walpole ISLAND HAS NO INTERNET AND ITS IN THE MIDDLE OF NORTH AMERICA i need to pay my child support and no bandwidth is stopping it fiber or cable could help

  • 3_call_me_mama just another account (@3_call_me_mama) reported

    @RogersHelps sketchy service. Tv out. Phone goes in and out. No wifi. What is happening. This is day 2 for us. Mississauga Ontario

  • TripBayless_ . (@TripBayless_) reported

    @RogersHelps I'm using Google Chrome. It always seems to cut out at the most opportune moments, say the channel isn't available or ask you to refresh your browser. If I switch to another browser I get error 30101 "Sorry, we are having trouble signing you in. Please try again".

  • meggyross_ Meghan 🌸 (@meggyross_) reported

    Incredibly frustrated our @Rogers technician went to make a phone call yesterday to set up a new appointment for someone to come back, and then left without coming back inside to discuss anything with us 🙃 pretty sure the switch to Ignite was the worst decision we've made.

  • Slade_Darklight Slade (@Slade_Darklight) reported

    @RogersHelps Walpole ISLAND HAS NO INTERNET AND ITS IN THE MIDDLE OF NORTH AMERICA i need to pay my child support and no bandwidth is stopping it

  • ARumRunner D S W (@ARumRunner) reported

    @Rogers Over the 20 plus years I have been with Rogers I would rate them a 2.5/10 and that is being generous. Worst customer experience ever.

  • gurpreetchanney Gurpreet Channey (@gurpreetchanney) reported

    @Rogers shameless and pathetic service. Has not been able to permanently fix internet issue for last 3 months now but shamelessly invoicing customers every month

  • mytweet1999 Lora (@mytweet1999) reported

    @RogersHelps @TopherMalkin71 Stop asking you to send us DMs and just figure out what the problem is. I'm in L5R. My internet also went out 15 minutes ago. Clearly it's not a problem with all of our modems.