Rogers outages and service status in Richmond Hill, Ontario

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond Hill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, North York, Richmond Hill, Scarborough, Markham, Concord, King, York, Vaughan, Thornhill, Maple, Woodbridge, Purpleville, Downsview, and Kleinburg Station.

City	Problem Type	Report Time
Toronto	Internet	6 hours ago
Toronto	TV	6 hours ago
Toronto	TV	8 hours ago
Toronto	Internet	13 hours ago
Toronto	Internet	15 hours ago
Toronto	Internet	19 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

• 
  ReWoman👠 (@REWoman) reported 55 seconds ago from Toronto, Ontario

  @JasonPrez686 @Rogers What a poor retention program. Shame on them

• 
  Wolf of Bay Street (@_raystackz187) reported 4 minutes ago from Toronto, Ontario

  @RogersHelps worst customer service, I am never going with rogers ever again

• 
  Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported 4 minutes ago from Toronto, Ontario

  @RogersHelps Is there a service outage in downtown Toronto? Your pinned tweet for outages is dated for 2020.

• 
  pumpkin spiced meh. (@marmalade) reported 4 minutes ago from Toronto, Ontario

  Down again, @RogersHelps ?! As soon as I have the mental energy I'm switching to anyone but you. You're too unreliable and unstable. #itsnotmeitsyou

• 
  ReWoman👠 (@REWoman) reported 8 minutes ago from Toronto, Ontario

  I have never seen such ridiculous customer service as @Rogers 🤯🤯🤯

• 
  ReWoman👠 (@REWoman) reported 13 minutes ago from Toronto, Ontario

  @_mcderpy @Rogers Honestly I just hung up. They are the worst ever ! Multiple people. I should send them a bill for my time. Garbage service

• 
  Jemmstonee (@_jemmstonee) reported 17 minutes ago from Toronto, Ontario

  My @rogers home internet been down since yesterday. Like how??? Then you ppl will have the gall to call and try to offer me “ promotions” to get more of my business

• 
  Mark Orlan (@MarkOrlan) reported 23 minutes ago from Toronto, Ontario

  I was just starting to get into #BachelorInParadise and of course the @Rogers NextBox reboots twice. Seems there’s another #Rogers #outage in our area. I’m not sure they’re living up to their new service level commitments. Oh, and need I mention internet issues? …constant 😤

• 
  Phil w. Tequila (@LiteBlCollarWkr) reported 24 minutes ago from Markham, Ontario

  @RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?

• 
  Poly Andrada⭐️⭐️⭐️ (@SalaPoly) reported 29 minutes ago from Toronto, Ontario

  @RogersHelps my internet is so slow that the speed test asked me 3 times to retry. I tried to contact customer service and nothing. How can I get assistance?

• 
  zak (@boozippy) reported 29 minutes ago from Toronto, Ontario

  @RogersHelps Rogers is becoming very painful non stop outages getting sick and tired it sucks

• 
  SHA3arma-256.eth (@buttery_smoooth) reported 33 minutes ago from Toronto, Ontario

  Is the network down again? @RogersHelps @Rogers

• 
  M79 aka Manny79 (@cdnwallguy) reported 38 minutes ago from Vaughan, Ontario

  What is going on with @RogersHelps I’ve been on hold for over four hours waiting for tech to resolve my email issue. It’s bloody ridiculous.

• 
  Mish (@mishd27) reported 42 minutes ago from Toronto, Ontario

  @RogersHelps phone/internet down in the south Etobicoke area. Any ETA on when it will be fixed

• 
  Alomo (@AntoninoLoMona1) reported 43 minutes ago from Vaughan, Ontario

  @RogersHelps got it back up for 2 mins but down again 😤 when will this BS stop!

• 
  Susie Brown (@susiebrown_tdsb) reported 47 minutes ago from Toronto, Ontario

  @Rogers we have been trying to cancel our smart home monitoring for 3 years! Always put on hold endlessly. This is criminal. Please advise

• 
  David J. Doorey🇨🇦 (@TheLawofWork) reported 48 minutes ago from Toronto, Ontario

  @Rogers could spend the equivalent of the GDP of the USA on ads claiming it cares about service. But I still won’t believe it until a friendly human being answers the phone on the third ring when I call and immediately solves my problem. Good luck with that.

• 
  Adam Scott (@AdamScottEnv) reported 49 minutes ago from Toronto, Ontario

  internet is still down after four days. @RogersHelps cable network is ‘degraded’ in my area apparently, but the company refuses to help or provide information. My ISP @TekSavvyBuzz gets no information from them at all. Unacceptable service quality. #oligopoly @CRTCeng

• 
  JodyBerkes (@jodyberkes) reported 52 minutes ago from Toronto, Ontario

  @RogersHelps I am in north york Bathurst and sheppard my internet is down.

• 
  ReWoman👠 (@REWoman) reported 59 minutes ago from Toronto, Ontario

  @netflix_trader @Rogers Just a horrible experience … worst I can remember

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bill Cooney (@BillCooney) reported 5 minutes ago

  @RogersHelps Correct. And Rogers support somehow transferred me to 4 different non-business technical support staffers who were unable to help. I’m now on hold on 1-866-727-2141

• 
  Andrew d. (@Werdnah) reported 7 minutes ago

  @Rogers NEWSFLASH: I’ve contacted them NUMEROUS times over the years … and am always mistakenly (or intentionally) deferred to my Cable TV provider to help with YOUR substandard service. Also, by the time I receive an email response that might actually help the program will have ended.

• 
  Darcy Selke (@DarcySelke) reported 9 minutes ago

  As God as my witness i’ll cancel my @rogers subscription

• 
  Ryan (@Brsrkr30835) reported 10 minutes ago

  @EdmontonOilers @Rogers @RogersPlace Jackson was a very bad hire. Good job Katz, you wasted 97.

• 
  Clip Clop (@clo33177634) reported 11 minutes ago

  @Rogers @RogersHelps Rogers coax is unreliable. Modem reboots, 2 techs after, no help, just runarounds.

• 
  J Malik (@malikj1586) reported 17 minutes ago

  @rogers first ones to go are the useless ambassadors who call you after you cancel services with ****** rogers just to realize they have no power

• 
  JackieO1402 (@HerMajestyJakO) reported 20 minutes ago

  @CanadianGrayMan To give it to the Indians. Im tired of calling their customer service to not understand a word @Rogers

• 
  Matt Muszynski (@mattmuszyn) reported 21 minutes ago

  @RogersBiz @Rogers This has been going on for months. You sent me two QR codes via Purolator, both failed and when I asked for replacements, they never came. I have a photo of the error screen from the last one I received as proof. Now I’m being told they’re “past their due date” and nothing can be done, yet due to your own negligence, I’ve been running to in-store Rogers business locations and sitting through hours of hold times just to get this sorted. And somehow, I still received another QR code just last week that also didn’t work. So how exactly is this past its due date when you’re still sending them out? Now I’m told no replacement is coming and there’s nothing that can be done. That’s not an answer. I’m a loyal business client who has spent thousands with Rogers, and this is what I get, months of runaround, unprofessional staff and a 72-hour wait just to speak to a supervisor. Mistakes happen, but from a company like yours? Sort this out please.

• 
  Jax (@Puff23138399649) reported 24 minutes ago

  @Garnet_2203 @Rogers I just left them after 30 years. Wasted too much of my time trying to fix multiple issues.

• 
  Johan (@Johanfriesen) reported 25 minutes ago

  @RogersWireless @RogersHelps @Roger Terrible customer service, 1 hr 5 min wait