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Rogers outages and service status in Richmond Hill, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 8 outage signals in the last 24 hours around Richmond Hill, including 8 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 9, 7:19 PM EDT.
  • 62% Internet (62%)
  • 17% Wi-fi (17%)
  • 8% Total Blackout (8%)
  • 6% TV (6%)
  • 4% Phone (4%)
  • 3% E-mail (3%)

The latest reports from users having issues in Richmond Hill come from postal codes L4C and L4S .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 9: Problems at Rogers

Rogers is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Richmond Hill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Markham, North York, Scarborough, York, Concord, Vaughan, Thornhill, Maple, Richmond Hill, Woodbridge, Purpleville, Downsview, Kleinburg Station, and King City.

CityProblem TypeReport Time
Toronto Total Blackout 7 minutes ago
Toronto Internet 49 minutes ago
Toronto Internet 5 hours ago
Toronto Total Blackout 7 hours ago
Toronto Phone 10 hours ago
Toronto Internet 15 hours ago

Nearby cities with recent reports

Toronto

80 recent signals

7 minutes ago
Markham

4 recent signals

1 day ago
Scarborough

3 recent signals

2 days ago
North York

2 recent signals

2 days ago
York

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • tyrelasaurus
    t. anon 👽 (@tyrelasaurus) reported from Toronto, Ontario

    I could do with 100% less grovelling emails from @Rogers and instead just offer us all REASONABLY PRICED mobile plans. Have you considered this option for customer retention/damage control?

  • JonGauthier
    Jon Gauthier.eth (@JonGauthier) reported from Toronto, Ontario

    Hey @rogers @RogersHelps i can’t login to my email & your lost password function is broken i need access to that email

  • AntoninoLoMona1
    Alomo (@AntoninoLoMona1) reported from Vaughan, Ontario

    @RogersHelps got it back up for 2 mins but down again 😤 when will this BS stop!

  • RikGarc
    Ricky Garcia🇸🇻🇨🇦 (@RikGarc) reported from Toronto, Ontario

    @RogersHelps rogers Internet is the worst ever!!

  • macellonesangel
    Angel Macellones (@macellonesangel) reported from Toronto, Ontario

    @simonjagassar @RogersHelps Same issues with me.

  • johnv_eth
    johnv☀️ (@johnv_eth) reported from Toronto, Ontario

    @elonmusk @bizonfuteee Actually much better than my local tv/internet provider @Rogers Have missed most of the match due to terrible Ignite service and have been hanging here on my phone.

  • R_Kirschner_LTL
    roland kirschner (@R_Kirschner_LTL) reported from Toronto, Ontario

    @Rogers every time i hear about the world's favorite sports book I want to puke. Please lose that ****.

  • REWoman
    ReWoman👠 (@REWoman) reported from Toronto, Ontario

    @JasonPrez686 @Rogers What a poor retention program. Shame on them

  • JonLeeOSC
    Jon Lee (@JonLeeOSC) reported from Toronto, Ontario

    @RogersHelps is there an outage in the Rouge Hill area?

  • MariaMlop13
    maria lopreiato (@MariaMlop13) reported from Toronto, Ontario

    @RogersBiz DISGUSTING!! My poor grandmother is in a home with Dementia and my mom can’t cancel her cable, even after providing POA? Who do we need to go to? Better business bureau?! Stop bullying people 🤬🤬

  • AshChaChaHeels
    Ash (@AshChaChaHeels) reported from Toronto, Ontario

    @marilyn_tassone @Rogers You’re paying Rogers For negligent service!

  • pkchandora
    CHANDORA_pk (@pkchandora) reported from Toronto, Ontario

    @Rogers Yes I did. They stated it will take 24-48 hours. It's way too long to resolve a small issue like this. Would really appreciate if your technical support team expedite the request.

  • mishd27
    Mish (@mishd27) reported from Toronto, Ontario

    @RogersHelps outage in south Etobicoke. Any ETA on when it will be restored???

  • GwapogiTalaga
    Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario

    @johntory's press release says something along the lines of "thank you to Torontonians for trusting me as mayor"...spoiler alert, I never trusted him. I can't put my faith in a corporate lackey for a predatory company like @rogers. **** you, Tory.

  • AshChaChaHeels
    Ash (@AshChaChaHeels) reported from Toronto, Ontario

    @CBCAlerts And what is @Rogers excuse today for another outage?

  • 0TimBannister0
    Timothy Roy Walks (@0TimBannister0) reported from Toronto, Ontario

    @RogersHelps This happens everytime they call for thunder showers. It's never the router. It's the main service here in Toronto. If you'd like a record look at my tweets.

  • LindyDeckert
    Lindy Deckert (@LindyDeckert) reported from Markham, Ontario

    @RogersHelps no streaming services tonite or last night. Help us out

  • KristenRidley
    Kristen Ridley (@KristenRidley) reported from Toronto, Ontario

    No internet yet again. I would say it's unfathomable how unreliable @Rogers service is, but that's not really true since the government (@FP_Champagne) continues to allow monopolies like telecom to take advantage of canadians while making billions.

  • calltoddsmith
    Todd L Smith, CET (@calltoddsmith) reported from Toronto, Ontario

    @RogersHelps I take that back. Icon shows connected, but it's still down

  • AlphaRomeo92
    Universnanth (@AlphaRomeo92) reported from Vaughan, Ontario

    My phone is finally up and running… took 3 days! 🙏🏾 for nothing @Rogers! Still finding a cheaper plan so holla at your boy major/minor service providers. You can convince me to join with a free iPhone 14 pro Max when it comes out.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • baseball_layne
    Layne Douglas (@baseball_layne) reported

    Hi @RogersHelps in NW Calgary #yyc . Is there a home internet outage going on,,,,?

  • Engineertrad
    Engineer_Trader (@Engineertrad) reported

    @RogersHelps Yes he came installed new modem but still not working technician says signal issues he generated ticket

  • Merhawi200
    Merhawi Yohannes (@Merhawi200) reported

    @Rogers @pozpiggy86 @RogersHelps I’ve spent over 130 minutes on calls across 3 days and spoke to 6 different agents about a $460 charge I never used. No resolution, just getting transferred and hung up on. Can someone actually fix this?

  • Z_T_1348
    Zohreh (@Z_T_1348) reported

    @RogersHelps I’ve called over 100 times and keep getting the same lies and credit offers. I don’t want credit — I want the return processed and the wrong charges removed NOW, or my money refunded. Fix this immediately!

  • Yvrscribe
    Ann (@Yvrscribe) reported

    @RogersHelps is there an outage in South vancouver?

  • just_jonny1980
    Jonny Be Good 🫐 (@just_jonny1980) reported

    @Rogers I’m fed up now. I’ve made several calls I’ve been patient but the wifi has been coming and going since Feb 6th your staff continues to tell myself and neighbours your working on. Get in touch fix it tomorrow or we have all decided we switching to Bell enough is enough!

  • MikeD340706
    Mike Drake (@MikeD340706) reported

    @RogersHelps Many times over it went to the CCTS and I'm still waiting and I sent an email to the ombudsman. 10 years as a loyal customer and this is how Roger's treats its customers. I left and went to bell and now they want to charge me an early termination fee for a phone they lost.

  • RachelMiller84
    Rachel Miller (@RachelMiller84) reported

    @RogersHelps Hey! It's an apple 14 pro max. I've tried restarting it, switching to airplane mode and back on as well as switching to LTE. All my screen shows is the bars for service and my battery life. The celular internet has been very slow the last few days.

  • Avkw88
    Ashley Whitehead (@Avkw88) reported

    @RogersHelps No, internet is still out. It's showing an outage on the map. I want to know how long it will be. It's my company's fiscal year end and literally the busiest day of the year for us.

  • Engineertrad
    Engineer_Trader (@Engineertrad) reported

    @RogersHelps You scammers not restoring service even not allowing me to cancel my service with you guys without penalty I am really frustrated