Rogers Outage Report in Richmond Hill, York, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4S and L4E.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 07: Problems at Rogers
Rogers is having issues since 09:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Rogers outage reports came from the following cities: Scarborough, Toronto, Stouffville, North York, Maple, Woodbridge, Richmond Hill, Markham, Vaughan, Thornhill, Downsview, North Park, King, Rexdale and Concord.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Scarborough |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Wi-fi | |
| Toronto |
Wi-fi | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Mike Scott
(@mscott71) reported
from
Toronto, Ontario
@RogersHelps Yes. And now I wait another two days for the next appointment because neither you nor they place any priority on customer service.
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progers71
(@progers71) reported
from
Markham, Ontario
@SimonOstler 💯. Have called @RogersHelps to inquire about deactivating voice. Crazy bad.
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Alexander Schnurr
(@hanz8669) reported
from
Toronto, Ontario
@RogersHelps Okay it’s back up an running and I didn’t have to restart my phone it was just my cellular connection to the nearest cell tower it seems. Thanks for all the help.
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Brukneck aka Don
(@brukneck) reported
from
Toronto, Ontario
@RogersHelps @Rogers @Bell You would almost think this is a business strategy because it's nothing like the level of service we pushed while I was at Rogers. ..... disappointing to say the least.
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sarah duong’s stale conversations.
(@sarahmduong) reported
from
Toronto, Ontario
@RogersHelps Having internet issues. Sent a DM.
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sara urowitz
(@saraurowitz) reported
from
Aurora, Ontario
@koodo @RogersHelps Jessica, a kind and polite customer service rep from @RogersHelps has set up an appointment for me with @Rogers to talk about moving my 3 numbers from @koodo @TELUS. @koodo you have some customer service catch up to do!
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Mike Scott
(@mscott71) reported
from
Toronto, Ontario
@RogersHelps In this particular incident, yes Teksavvy is your direct customer but Rogers providing them with shit service is affecting me.
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Sophia Cybulski
(@SophiaCybulski) reported
from
Toronto, Ontario
@RogersHelps My new Dell desk top computer got also affected I bought my Dell in Canada not in USA On my Amex Credit card Had so many issue with wifi had to close everything.
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Mike Scott
(@mscott71) reported
from
Toronto, Ontario
And after sitting at home for two hours waiting for r @RogersHelps technician I find out they’ve randomly cancelled the call for no apparent reason and there’s no way to get someone out today. Absolutely imcompetent customer service.
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Mike Scott
(@mscott71) reported
from
Toronto, Ontario
Wait! I remember why I’m not a @RogersHelps customer! Because while the house was being built and I wanted them to run a cable line before the walls were closed so we didn’t have to drill holes in my new walls after they were finished, Rogers said they didn’t want my business!
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Alexander Schnurr
(@hanz8669) reported
from
Toronto, Ontario
@RogersHelps I guess I’m going to have to just guess how much data I’ve used until y’all employer’s servers are back up and running. I’m honestly so confused because my school @CentennialEDU and @Google don’t have this much service interruptions while doing server maintenance.
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Mike Scott
(@mscott71) reported
from
Toronto, Ontario
@RogersHelps I am your mobile customer. But I wont be for much longer specifically because of this indecent.
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Stephanie
(@Stephy_72) reported
from
Vaughan, Ontario
We all have issues with companies and their lack of CS. However, the @RogersHelps Social Media team Krista,has been phenomenal with my acct. listened 2 my issues &corrected errors &moreover she followed up with me, twice and again after my bill is issued to me.#kristahelps
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Sophia Cybulski
(@SophiaCybulski) reported
from
Toronto, Ontario
@RogersHelps Oh really Had all kinds of calls my local SIM card from Rogers Was saying that my incoming calls were coming from Switzerland That SIM card never worked on my I phone
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Colette & Sheldon
(@themurphyz) reported
from
Toronto, Ontario
Thx @Rogers @RogersHelps for "accidentally" causing anyplace tv to have an outage.
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Yashy Murphy
(@YashYanthi) reported
from
Toronto, Ontario
@bijuleni @zamlos I've had the low speed option for years now and haven't had any issues tbh. I first had it with @FreedomMobile and now with the @Rogers infinite family plan. I also jump on wifi when traveling and usually buy a local SIM if I'm somewhere for more than 10 days.
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Brian Kim
(@briank_im) reported
from
Toronto, Ontario
.@RogersHelps my service goes down far too often. Happening again this morning. Even if it's temporary it's very disruptive to someone who works from home
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janreece
(@janreece) reported
from
Toronto, Ontario
@RogersHelps @rachelovejohnny Same problem here
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Alexander Schnurr
(@hanz8669) reported
from
Toronto, Ontario
@RogersHelps Thank you I will. I actually don’t mind this slowed down 512kbps data speed but since it resets tomorrow and the max speed data expires tomorrow because my data resets tomorrow imma blow it all tomorrow. All 3GB of it. 😂. It shouldn’t be too hard since I’ve already used 17GB
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Sophia Cybulski
(@SophiaCybulski) reported
from
Toronto, Ontario
@RogersHelps It doesn’t matter anymore I love my twitter Had always issue with connectivity However now I don’t have a sim or access to my Dell computer everything is On twitter
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Donna Pidlisny
(@Roadrunner2) reported
@RogersHelps TV services still not working. What gives here Rogers? Don’t say it’s fixed when it’s not. 😡😡
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SEAN ORR
(@seanorr) reported
@RogersHelps It’s still pretty bad
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LO
(@kodalux) reported
@RogersHelps You keep retweeting BS. Fact is.....I'm still with no internet service.
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ProntoNews
(@pronto_news) reported
@Rogers, Canada's largest network goes down for almost 24hrs while they're pushing through censorship bills. #wheird
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Nicholas 🇨🇦🇬🇧🇺🇦
(@NicholasSteel5) reported
@CheriDiNovo @Rogers I wonder why people think its cheaper to go with all the same service. You would not have a problem if you checked all your options . Millions of people lost all there services alot of people panicked. Do yah think maybe somewhat unplugging. Do we realy need all this
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Joe Kerrr
(@Gigggler) reported
@RogersHelps @andi_wats76 Any details on the credit amount you will issue? Please tell me its not a measly 1 day credit as you did last time there was a mobile outage. If that's the case then you lost me as a customer.
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Sarah Macdonald
(@mamarunsfor3) reported
Hello @RogersHelps, have you resolved Ignite cable and internet in Newmarket? You’re telling the press almost everyone has service resolved but most of Northern Newmarket is still out. Also, you won’t be charging data to cell users during this period as well, correct?
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Harley don't play that!
(@Harleydadd) reported
@Rogers can burn to the ground, I STILL would never use @TELUS again! #FkTelus
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Ma’iingan Odeh
(@Lazyassedmenac3) reported
@smboos @RogersHelps @Rogers Whatever one day of service is worth.
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The Joker
(@iamj0k3r) reported
@RogersHelps If you've restored services why is everything still unusable? Internet is extremely slow and cell phone is just as bad. Even trying to make a simple phone call takes several attempts.