Rogers outages and service status in Richmond Hill, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 14 outage signals in the last 24 hours around Richmond Hill, including 14 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 30, 9:21 PM EDT.
- Internet (63%)
- Wi-fi (15%)
- Phone (7%)
- TV (6%)
- Total Blackout (6%)
- E-mail (3%)
The latest reports from users having issues in Richmond Hill come from postal codes L4C .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 31: Problems at Rogers
Rogers is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Richmond Hill, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Markham, Vaughan, Richmond Hill, Scarborough, North York, and Concord.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 11 minutes ago |
|
Toronto
|
Internet | 24 minutes ago |
|
Markham
|
Internet | 2 hours ago |
|
Toronto
|
Wi-fi | 4 hours ago |
|
Toronto
|
Total Blackout | 5 hours ago |
|
Toronto
|
Wi-fi | 7 hours ago |
Nearby cities with recent reports
49 recent signals
3 recent signals
2 recent signals
1 recent signals
Community Discussion
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Rogers Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Dededacosta (@Dededacosta11) reported from Toronto, Ontario@RogersHelps is there an issue with Ignite TV? I cannot watch City, CTV etc.
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CosmicBeing (@CosmicBeing89) reported from Toronto, Ontario@chatrmobile what’s going on? I am neither able to access internet nor send any messages! Sob sob 😭 @Rogers can you please adopt me? Same number but your service and 5G!
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Regina Corpuz (@corpuz_regina) reported from Toronto, Ontario@RogersHelps North York - I have no internet+TV service for 20 hours now, will you help?
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Space & Defense Sector (@SpaceSector001) reported from Purpleville, Ontario@Coffee4Life365 @Rogers @Bell Yeah. Telus are stupid that way. I use to work for Telus in BC. AST is the total solution even in airplanes. But dtarlink was lol he good for laptops and stuff in the air.
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Alyesha Rose (@AlyeshaRose) reported from Toronto, Ontario@RogersHelps Are services down in Brampton? My tv isn’t working and I have called several times
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Jessica Edwards (@sometimeslola) reported from Toronto, OntarioAnother day of no internet courtesy of @RogersHelps @RogersBiz. If you’re “doing work” or “updating the systems” why not text to inform your customers. Just terrible service. The worst.
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Jefferson Darrell 🇨🇦✊🏾🖤🏳️🌈 (@JeffersnDarrell) reported from Toronto, Ontario@RogersHelps Is there an outage in downtown Toronto?
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Nikki Gore 🇨🇦 (@nikgore) reported from Toronto, Ontario@RogersHelps was told this morning M4L was experiencing service interruptions and still no service or updates. What’s going on?????
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Tibursio (@TibursioHeals) reported from Toronto, Ontario@Rogers what kind of customer service is this? This just happened a while ago as I type this series of tweets here at Rogers 220 Yonge street inside Eaton Centre...
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Jowan Manjooran Jomon (@JowanJomon) reported from Malvern, OntarioThe internet has been down since yesterday evening here @RogersHelps
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Mary Ann Torres (@MaryAnnToronto) reported from Toronto, OntarioHi @Rogers - your “loyalty” customer service is everything except loyalty or customer service. After +15 years and +$ 800 monthly you lost me. Switching to a company that prioritizes us, your customers #rogers @RogersHelps
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Karthik ದೂಡ್ಡಬಳ್ಳಾಪುರ (@Dodda_Bull) reported from Toronto, OntarioIs @RogersHelps telephonic support working today? Waiting from 2 hours , don't know how many light-years more to wait
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Carlos Calderon (@calderonc9) reported from Toronto, Ontario@Rogers My internet hasn’t been working well lately. You don’t have internet right now!! Are you guys having issues?? #internetdown
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Phil w. Tequila (@LiteBlCollarWkr) reported from Toronto, Ontario@RogersHelps Why does Rogers use a non-Canadian email service anyways?
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Angel Macellones (@macellonesangel) reported from Toronto, Ontario@simonjagassar @RogersHelps Same issues with me.
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Susie Brown (@susiebrown_tdsb) reported from Toronto, Ontario@Rogers we have been trying to cancel our smart home monitoring for 3 years! Always put on hold endlessly. This is criminal. Please advise
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Kristen Ridley (@KristenRidley) reported from Toronto, OntarioUgh, @RogersHelps your service is the worst. None of my services working for going on 3 hours now. So much for those emails from your CEO about doing better.
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Juan Pablo V (@JProwess) reported from Toronto, Ontario@RogersHelps Roam like home is a scam. I stopped using it before midnight PT but apparently since it was already the next day in ET I got charged 12 dollars for 0.14 MB. We truly have one of the worst telecom industries in the developed world
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Modern Pundit (@sen127) reported from Toronto, OntarioIf you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS
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E_Rozie (@E_R0z1E) reported from Toronto, Ontario@RogersHelps Already spoke to Support, yet another outage for Toronto
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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HeartPatientWaiting🦮 (@HeartPatient105) reported@LoveMy7Wood @Rogers @RogersHelps Tried the online chat with Brother Printers and they were useless. Certain types of support needed to be provided in different manners. Glad Rogers could help you. I had to dump them for lack of coverage in rural Alberta.
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🎃 HoJam 🎃 (@HoJam23) reported@CanadasLeafs @Rogers i complained on twitter and someone from their twitter team reached out to me and canceled within minutes. I will never, ever, ever, use this company for anything again.
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Vivere sine timore (Live Fearlessly) (@Joseph2653) reported@RogersHelps @drslmd Outage pages doesn’t load due to the …..outage!!!
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Jon Arms (@armsyASD) reportedHey @Rogers. My father passed away in February 2026. I have been trying to cancel his service for months. Called 27 times on hold 2 hrs and then told there are no agents and you hang up. Store won’t cancel for me. I can’t be alone. Class action seems in order. #rogers
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Vish Saujani (@VSaujani) reportedPls. For the love of god. If I ask you to remove me from your call list pls dont instantly hang up. 4 calls in 3 days. #makeitstop @Rogers
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John Tucci (@john_tucci) reported@RogersHelps Almost 4 hours on the phone with @Rogers spoke to cancellations and they are willing to send me two pods at n/c but they had to send me back to support. Still on hold 😡 #rogerssucks
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George Graham (@rockinpessimism) reported@MrsDrBee @Rogers In my entire working life, I *never* had an employer that didn't have a coffee area and free tea/coffee for staff.
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me 🇨🇦🇺🇦 (@NanananaBrown) reported@RogersHelps Your customer service is the worst of the worst. I was at a Roger's store yesterday and they helped me send an email to the complaints department. Said they would contact me in 24hrs. I was at the store yesterday morning and still no callback 😡😡😡😡😡😡😡😡😡
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Orange Cone (@CanadianPylon) reported@TELUSsupport @Rogers @Bell Cancel with Telus. Horrific customer support/ understanding. They just cost me 80k on a mortgage renewal. My credit card for autopay had expired, and I missed it. I’ll own that. My account went 30 days over, and when I got that notification I immediately rectified it, paid in full, and put in an updated CC number. They outright refuse to take the late payment off my credit report for the mistake. I am 51 years old. NEVER one late payment ever. This dropped my credit score 86 points, and now on my upcoming mortgage renewal I cannot get the preferred banking rate as it dropped my score below 800 as a result. The rate swing will cost me approximately 80k over 5 years and Telus outright refuses to help. I’ve been a loyal Telus customer for a decade paying 350+/month for all their service’s, and hold close to $100k in Telus stock and this is the treatment I am getting for an honest mistake. Use any other provider. I will make it my life’s mission to make sure nobody signs up with Telus going forward. Friends, family members and employees included. I’ve tagged Bell and Rogers on this so they can share it with others to use as marketing to win new customers and show how you don’t treat a long time customer.
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Cal Lindsay (@Cal495) reportedHey @RogersHelps I need help from a human. My gateway modem is dying a slow death and I need a new one. Tried all the fixes your unhelpful chatbot suggested. None worked. Spent 1.75 hours on your tech support line. Call dropped. I just want to talk to a real person please!