Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 02/19/2026 05:20

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Vaughan, North York, Scarborough, Woodbridge, Markham, Richmond Hill, Thornhill, Maple, Stouffville and Rexdale.

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City Problem Type Report Time
CanadaToronto Phone
CanadaToronto Phone
CanadaToronto Internet
CanadaToronto TV
CanadaVaughan Internet
CanadaToronto TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • MotifConsulting Kamal Gautam (@MotifConsulting) reported from Toronto, Ontario

    .@Rogers has the absolute worst customer service of any company I’ve ever worked with. Not just nay Canadian telecom company - any company. Ever. How are they still in business?

  • ChicaD68 Cecilia Díaz H (@ChicaD68) reported from Toronto, Ontario

    @RogersHelps @PRBagga Here in Eglinton and Bayview the same issue….

  • bread_whole Whole Wheat Bread (@bread_whole) reported from Toronto, Ontario

    @RogersHelps so if I call rogers to order a new phone you guys are charging me a $50- but if I order it online there’s no charge? Terrible system in place here- you cant help people without taking more money?

  • NickWons Nick Wons (@NickWons) reported from Toronto, Ontario

    @DominousNolen @Rogers @RogersHelps Now I've been told it could take another 24 hours for service to be restored. Madness. I'm looking at changing providers this week, I can't deal with this.

  • jennmet9 Jenn Metzger (@jennmet9) reported from Toronto, Ontario

    .@RogersHelps any help on wifi being down. Yes I dm’d you a while back

  • Bon_maie Bonnie M. (@Bon_maie) reported from Toronto, Ontario

    Is there a @RogersHelps outage in the m1w area?

  • blackmantroy blackmantroy (@blackmantroy) reported from Toronto, Ontario

    @davesbarnett @Rogers @Sportsnet I'm having the same problem

  • 416Connection 416 Connection (@416Connection) reported from Toronto, Ontario

    @CRTCeng @Rogers @RogersMediaPR I would like to know how in 2022, Rogers is blatantly refusing to unlock older devices for non customers. In fact, if you call them, their managers refuse to speak to you and agents refuse to help you.

  • ChicaD68 Cecilia Díaz H (@ChicaD68) reported from Toronto, Ontario

    @RogersHelps we’ve been having wifi and tv problems since yesterday in Leaside area. Do you know why & what can we do about it?

  • PrimoB87 .Preemz. (@PrimoB87) reported from Toronto, Ontario

    So @RogersHelps you guys just hang up on ppl now after 15 mins? 3 calls, 3 hang ups while trying to resolve issue...multiple attempts since 10am...what a joke

  • realgklaw Garson Law (@realgklaw) reported from Toronto, Ontario

    @RogersHelps hello, just enquiring on service outage at 8 Farm Greenway in North York. Vic Park and York Mills area.

  • TheDanLevy Dan Levy (@TheDanLevy) reported from Toronto, Ontario

    @The_IT_Nerd @Rogers That really, really sucks! Not that this is a solution for everyone and not that this ought to be necessary but the bright side is that with things like libraries and coffee shops open again it isn’t necessarily a total day ruiner (vs during the height of lockdowns)

  • j_santi221 ...santi_ (@j_santi221) reported from Toronto, Ontario

    @Rogers @RogersHelps Hi., everytime I’m making a phone call the voice sound muffled. Turned it off and on but having the same problem.

  • MotifConsulting Kamal Gautam (@MotifConsulting) reported from Toronto, Ontario

    . @Rogers has the absolute worst customer service of any company I’ve ever worked with. Not just any Canadian telecom company - any company. Ever. How are they still in business?

  • melafirman Mel Firman (@melafirman) reported from Toronto, Ontario

    @flobu1a @Sportsnet @RogersHelps Just terrible.

  • createdbyrcw Randall C Willis (@createdbyrcw) reported from Toronto, Ontario

    Dear @RogersHelps, My employment relies on an Internet connection that doesn't crap out several times a day. Please fix the issue I discussed with several of your reps yesterday! Thank you

  • tbiththan இராவணன் மைந்தன். (@tbiththan) reported from Vaughan, Ontario

    @RogersHelps internet down last 8 hours.

  • DianeFisico Diane Fisico (@DianeFisico) reported from Toronto, Ontario

    @RogersHelps Terrible customer service! Was just accused of lying about a bill I received. Get your crap together!

  • j_santi221 ...santi_ (@j_santi221) reported from Toronto, Ontario

    @Rogers @RogersHelps Hi, why I cannot makes outgoing calls outside Toronto? Everytime I dial a number outside Toronto it says call failed same with 1-800 number. What seems to be the problem

  • scottleggatt scott.leggatt (@scottleggatt) reported from Toronto, Ontario

    @amdelgreco @Rogers @RogersHelps Same here. Just got off the phone with support. Wanted to send somebody in 2 days!! I work from home. This is their last chance.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • jamievirtue Jamie Virtue (@jamievirtue) reported

    @RogersHelps Your service is trash and I hope you get burnt for this awful outage - oh and compensation is expected you ******* crooks. And while you're at it - Google "intermittent" if your social media team passed 3rd grade that is.

  • JasonMBaia Jason (@JasonMBaia) reported

    @wendykrichards @Rogers @RogersHelps I pay for a service, if that service does not work why should I pay

  • WheelSnipeBelly Ryan (@WheelSnipeBelly) reported

    @pronickk @Rogers I’m at work with no wifi tonight and Rogers is still down! Thanks anyways tho buddy!

  • reenabirdie Reena Chawla (@reenabirdie) reported

    @Rogers can you text your customers with the status of this outage and when it will be fixed

  • moran_nickr Nick Moran (@moran_nickr) reported

    @Rogers is there a timeframe as to when cel service will be restored?? We’re paying for a service that’s not working!!!

  • JasonMBaia Jason (@JasonMBaia) reported

    @Rogers @RogersHelps If Rogers does not provide compensation for this very difficult outage, I will be switching to Telus.

  • Sweetsherene1 Sweetsherene (@Sweetsherene1) reported

    @AboutRogers It took you 13+ hours to just find the problem? How long is it going to take to fix it! I WILL NOT BE PAYING @Rogers Next month this is a day of work for me I REFUSE to pay for service I can’t use, your apologies MEAN NOTHING TO ME!

  • szetomeow BonnieSzeto (@szetomeow) reported

    @RogersHelps Holly cow it's been a day and you still haven't fix a thing

  • kaldannan Mass Effexor (@kaldannan) reported

    @RogersHelps Also, someone claiming to be you on DownDetector has been telling upset customers that this was a "cyber attack" and you shut everything down to prevent personal information leaking. You may want to address that when you can, please.

  • westcoast604 GG (@westcoast604) reported

    @RogersHelps some customers.... I don't know of any that have service.. I think its closer to all customers... Also regular updates means more than every three hours, and usually includes an estimate.