Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E, L4S and L4B.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 12/20/2025 01:00

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Richmond Hill, Woodbridge, Scarborough, North York, Maple, Vaughan, Markham, Downsview, Stouffville, North Park, King, Rexdale, Thornhill and Concord.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaRichmond Hill TV
CanadaToronto Internet
CanadaWoodbridge Internet
CanadaToronto Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • Jess_10credible Bryan Jess (@Jess_10credible) reported from Toronto, Ontario

    @RogersHelps I’m in Scarborough and I still have no connection, this is day 3. Please fix this.

  • MrAureliusR AMR (@MrAureliusR) reported from Toronto, Ontario

    Not having internet sucks, but it sounds like @RogersHelps is working diligently on it. And it was an excuse to walk to the @torontolibrary Dawes Road for the first time - nice little branch and nearby too!

  • _Lenito Lenito (@_Lenito) reported from Toronto, Ontario

    @RogersHelps Yea I'm presently on hold with tech support only to be told their tools are down for maintenance

  • jasondooks Jason Dooks (@jasondooks) reported from Toronto, Ontario

    @Rogers ignite TV is an absolute subpar service. Resolution consistently drops, signal drops, screen cuts to black. If you have the option of "upgrading to ignite" don't do it. The voice recognition in the remote is hit and miss too #rogers #ignite #CustomerService

  • _Lenito Lenito (@_Lenito) reported from Toronto, Ontario

    @jenn1662 @TheRyanSupreme Avoid @Rogers... Since i got ignite my tv experience is garbage and my internet has been crap... Oh this is still after 3 technicians have come to my home tondonthe same thing ive done. #Frustrated

  • DeeJayDaveK DeeJayDaveK (@DeeJayDaveK) reported from Toronto, Ontario

    @RogersHelps @Twitch (Part 2) continue from where I left off instead of asking me the same questions “how do you know your internet not working, can we restart the modem, I see static, ...” 😭 just need a decent upload speed... has 50 and got cut down to 30 and everything went south from there 😭😭😭

  • MathewTsang Mathew Tsang 📷 (@MathewTsang) reported from Toronto, Ontario

    @RogersHelps Hey so you said you would reverse my bill for the montu yet i just checked my statement and you never did. Surprise surprise. Please dm me to fix this multi month mess.

  • _Lenito Lenito (@_Lenito) reported from Toronto, Ontario

    @RogersHelps I've given @RogersHelps more than one opportunity to fix my issues. Your company has messed this up amd I'm still not satisfied. Smearing images, slow connections, and now i get a text from my son that the tv's atent working at home... Atrocious

  • VanGThieu Van Thieu (@VanGThieu) reported from Toronto, Ontario

    @RogersHelps @Rogers Thanks for the internet outage and cancelling my appointment for tomorrow, forcing me to schedule to an inconvenient timeslot.

  • jeffdcapp Jeff Capp (@jeffdcapp) reported from Toronto, Ontario

    When you’ve been trying to get support from @RogersHelps for over an hour, and am still waiting to be transferred 💣 🔥 🤯🤯🤯🤯

  • iLLvibeMusic illvibe (@iLLvibeMusic) reported from Toronto, Ontario

    @RogersHelps I have 2 different speed tests on my laptop I can send screenshots of it helpful. Just need a resolution that gets me consistently much closer to the high speed I pay quite a bit for.

  • nickl007 NickL (@nickl007) reported from Toronto, Ontario

    @RogersHelps Is there an issue with email as I am having all kinds of issues sending receiving them receiving old emails then receiving the same email 10x, etc the last 24 hours.

  • CurtisRush Curtis Rushing (@CurtisRush) reported from Toronto, Ontario

    Wtf @rogers ignite tv cutting out during Raptors game #unacceptable

  • terrirp Terri (@terrirp) reported from Toronto, Ontario

    @Rogers you are the biggest scam ever! Been with you for over 10 years and every year I have to call to update my “promotion” that I never signed up for. And my price goes up for the same mediocre service with no explanation and you still call it a discount.

  • MrAureliusR AMR (@MrAureliusR) reported from Toronto, Ontario

    @LSaffrey @RogersHelps On Pharmacy Ave, having the same issue

  • davidqu25770629 David Quinn (@davidqu25770629) reported from Toronto, Ontario

    @RogersHelps You have a communication line down in front of 1550 Midland Avenue. Bell says it’s yours. Safety hazard.

  • _Lenito Lenito (@_Lenito) reported from Toronto, Ontario

    @jenn1662 @TheRyanSupreme @Rogers They haven't bothered. Im exploring other options but they've lost my business after 20+ yrs of being a customer.

  • DeeJayDaveK DeeJayDaveK (@DeeJayDaveK) reported from Toronto, Ontario

    @RogersHelps @Twitch I hope so after reporting over 50 tickets, 3 technicians at my place and plus still waiting for a senior tech to call me who hasn’t yet.... 😒 not sure how many more time I need to call and your tech thinking I’m stupid and not making proper notes so the NEXT advisor can (part 1)

  • SerdaTweets serda (@SerdaTweets) reported from Toronto, Ontario

    So @Rogers doesn’t allow for @TDBank_US texts to come through to Canadian numbers - you know, in case you need to activate your Mobil bank app in this borderless digital age. Rogers tells me it’s a @CWTAwireless code issue. I can’t make this stuff up if I tried. #CXlegends

  • CurtisRush Curtis Rushing (@CurtisRush) reported from Toronto, Ontario

    Ok @rogers. Raptors issue getting worse. Seriously FU. Calling to cancel in the morning.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • neopetsfan666 matt (@neopetsfan666) reported

    Omg nvm rescheduled After Hours the same night. **** you @Rogers

  • DJ_Vagab0nd VagabØnd🇨🇦 (@DJ_Vagab0nd) reported

    @Rogers you are charging me for a phone I purchased from Apple. It’s mine. I own it. There is no reason for this. Fix it.

  • MichaelLiut Michael Liut (@MichaelLiut) reported

    @RogersHelps @RogersHelps there is still no service…

  • MandoBrave MandoBrave (@MandoBrave) reported

    @RogersBiz everything down again (phone, fax, internet), awful & unreliable services for business. Best part is customer service tries to upsell LTE backup for your services that don’t work. This should be included, you will lose all of your customers to @bellcanadahater @TELUS

  • warrenwtom Warren Tom (@warrenwtom) reported

    . @Rogers home internet down again today starting around same time (4pm ET) as yesterday. Yesterday it didn't come back on fully until some time after midnight. Missed yet another work video-meeting no thanks to this "most reliable" service today.

  • tweetsforteetz tweetsforteetz (@tweetsforteetz) reported

    @RogersHelps I’ve turned parental controls off in the ignite wifi app, as well as advanced security. Rebooted the router, and that doesn’t help. What is going on?

  • redliner79 Matt Hamilton (@redliner79) reported

    @RogersHelps internet service has been online and offline don't know how many times today ive lost count c'mon Rogers what the actual F

  • kim_elle Kim Latreille (@kim_elle) reported

    Today my internet stopped working. Calling @RogersHelps tech, they closed my fully paid account. No one knows why. No one is available to do anything about it. Their no-service rebate? It was applied to a 10 yr old account closed in another city that now shows -$73.33. #DoBetter

  • ABIndependence Alberta Independence (@ABIndependence) reported

    @RogersBiz #SmartCity is more #China Tech. Rogers sucks up taxpayer money and sells us out to China. We don't want your 5G surveillance state.

  • Ruthissa Ruth (she/her) 🇨🇦 (@Ruthissa) reported

    @BusDriverJR @RogersHelps Did your problem get resolved?