Rogers outages and service status in Richmond Hill, Ontario

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond Hill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Markham, Richmond Hill, North York, Concord, York, and King.

City	Problem Type	Report Time
Toronto	Internet	2 hours ago
Toronto	Internet	5 hours ago
Scarborough	Internet	9 hours ago
Toronto	Internet	16 hours ago
Toronto	Internet	18 hours ago
Toronto	Wi-fi	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

• 
  Harry Leor (@harryleor) reported 12 minutes ago from Vaughan, Ontario

  @MattiHaapoja @RogersBiz Rogers's internet is slow

• 
  CHANDORA_pk (@pkchandora) reported 15 minutes ago from Toronto, Ontario

  @Rogers what's the mormal ETA to fix the WiFi issues. I have been following up since morning but the issue still stands unresolved. It's impacting my work deliverables very badly as I am working from home.

• 
  Todd L Smith, CET (@calltoddsmith) reported 15 minutes ago from Toronto, Ontario

  @RogersHelps I take that back. Icon shows connected, but it's still down

• 
  Thomas Jay Hayes (@thomasjayhayes) reported 21 minutes ago from Toronto, Ontario

  My stupid Ignite TV doesn’ work even though we installed it thee days ago. What the effing Eff @RogersHelps? Your products are bad.

• 
  Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported 21 minutes ago from Toronto, Ontario

  @RogersHelps Trying to get thru to your Rogers Move to move my services but the number is out of service. How do I reach #Rogers to set up my move or should I talk to @Bell?

• 
  Jamie singleton (@Jamiesingleton) reported 21 minutes ago from Toronto, Ontario

  @RogersHelps @ChrisHinman87 Hey I tried that they just transferred me to a specialist who has not come into the chat yet. Is there any way I can find out if there’s an outage that doesn’t involve a virtual assistant?

• 
  Alicia (@CuteBabyBella26) reported 24 minutes ago from Toronto, Ontario

  @Rogers your company does not know how to treat your clients, my family has been with this **** company for 30 years. But will now be canceling all services.

• 
  Wolf of Bay Street (@_raystackz187) reported 29 minutes ago from Toronto, Ontario

  @RogersHelps worst customer service, I am never going with rogers ever again

• 
  Lindy Deckert (@LindyDeckert) reported 29 minutes ago from Markham, Ontario

  @RogersHelps no streaming services tonite or last night. Help us out

• 
  AlexW (@axwong) reported 31 minutes ago from Toronto, Ontario

  @RogersHelps Substandard service for a major ISP. We are switching to Bell.

• 
  Perry Schwartz (@PerryS33) reported 33 minutes ago from Vaughan, Ontario

  @TSN_Sports @RogersHelps why does the Leafs broadcast on TSN keep freezing up on Rogers Ignite? No other channel is an issue so it’s not a wifi or box reset issue.

• 
  Mark Orlan (@MarkOrlan) reported 39 minutes ago from Toronto, Ontario

  @RogersHelps @brettjjohnn Same issues we keep having with @Rogers. Internet has been down so many times over the past week, I sound like a broken record. Sadly, when you’re a monopoly your customers are taken for granted; even your most loyal ones.

• 
  Christina Hronis (@icandykriss) reported 39 minutes ago from Toronto, Ontario

  @VallartaZaki @Rogers @RogersHelps Same here I’ve been with no internet or tv since Tuesday cause there is no signal from my ignite box like wt!

• 
  Lorraine Marie Moran (@LoriMoran_1) reported 44 minutes ago from Toronto, Ontario

  @RogersHelps Down AGAIN! What is going on??? What are we paying for

• 
  Phil w. Tequila (@LiteBlCollarWkr) reported 49 minutes ago from Toronto, Ontario

  @RogersHelps Locked out of Yahoo Mail for the second time due to your technical issues-yet you insist it hasn't been hacked. When does it end?

• 
  Dededacosta (@Dededacosta11) reported 53 minutes ago from Toronto, Ontario

  @RogersHelps is there an issue with Ignite TV? I cannot watch City, CTV etc.

• 
  ReWoman👠 (@REWoman) reported 55 minutes ago from Toronto, Ontario

  I have never seen such ridiculous customer service as @Rogers 🤯🤯🤯

• 
  Ricky Garcia🇸🇻🇨🇦 (@RikGarc) reported 57 minutes ago from Toronto, Ontario

  @Rogers Rogers having cell service problems ageing?

• 
  Lorraine Marie Moran (@LoriMoran_1) reported 59 minutes ago from Toronto, Ontario

  @RogersHelps And it’s down again @Rogers @RogersHelps this is beyond a joke now

• 
  Adnanas 🐻 (@Comradnan) reported 60 minutes ago from Toronto, Ontario

  Canadian telecoms is great because: @RogersHelps forces me to change digital cable for their ignite cable. Then they end up charging me for both services. Then I have to call and be on hold for 19 minutes and counting for the privilege of only being charged for 1 service.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Scott Benning (@WeyburnSoccer) reported 5 minutes ago

  Is @Rogers management unaware of how unbelievably terrible their customer service is, or is that the corporate culture that they are trying to develop. Exhaust, obfuscate, and frustrate their clients into submission. Truly awful.

• 
  Michael DelPiero (@MikeDelpieroX) reported 9 minutes ago

  @myrnalambert @RogersHelps @Rogers If you file through the CCTS, Rogers is required to formally participate and respond to the complaint through the process. It usually also escalates it beyond frontline support, so it gets assigned and tracked instead of being bounced around. #Rogers

• 
  🎭 Sändi Cöle 🎭 (@Sandra_Cole44) reported 11 minutes ago

  @RogersHelps this is ridiculous I was on hold for 30 minutes the tec failed to tell me to unplug the cable books a tec call ends I decide to unplug the cable anyways now the internet is back on but now I have to cancel the tec another 30 minutes on hold.

• 
  🇨🇦Sharon Ledwell#ElbowsUp (@bluetsauvage) reported 12 minutes ago

  @RogersHelps @CCTS_CPRST How does one connect to this mythical Tech Support. 3 hours yesterday and 1.5 hours today. I was dropped both times by Rogers.

• 
  Anne (@anelame) reported 12 minutes ago

  @RogersHelps Will open a complaint to crtc. Chat is non functional and phone line jammed.6h to try to make contact to fix a broken service I am paying for is appalling

• 
  Grittygirl88 (@grittygirl88) reported 15 minutes ago

  @RogersHelps anything wrong with your customer care lines? I called on a Tuesday at 7 pm and I was not able to get through to any specialist. Also no answers on the social media handles.

• 
  EagleBoneWhistle (@eaglebnewhistle) reported 16 minutes ago

  @Rogers having trouble explaining to the off shore customer service reps that I only want to speak with rogers employees who are working within the borders of Canada. I know I'm just a drop in a bucket, but I'm about to take business elsewhere.

• 
  Elif (@elfkarakass) reported 18 minutes ago

  @barrosxo @RogersHelps @Myles_Nerd1 might help

• 
  🎭 Sändi Cöle 🎭 (@Sandra_Cole44) reported 22 minutes ago

  @RogersHelps I've been on hold for 20 minutes. Is there an outage or what in the St. Clair Avenue West area?

• 
  Gio (@giovexpo) reported 25 minutes ago

  @RogersHelps @AvisekhDas9 I Am Fed Up With The Rogers Us. Your Customer Service Us Not The Best If You Cannot Supply The Service Please Refund My Money