Rogers outages and service status in Richmond Hill, Ontario

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond Hill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Vaughan, Richmond Hill, Scarborough, Markham, North York, and Concord.

City	Problem Type	Report Time
Toronto	TV	2 hours ago
Toronto	Internet	2 hours ago
Toronto	E-mail	3 hours ago
Toronto	TV	4 hours ago
Toronto	Wi-fi	4 hours ago
Toronto	Internet	6 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

• 
  Angel Macellones (@macellonesangel) reported 5 minutes ago from Toronto, Ontario

  @simonjagassar @RogersHelps Same issues with me.

• 
  Poly Andrada⭐️⭐️⭐️ (@SalaPoly) reported 9 minutes ago from Toronto, Ontario

  @RogersHelps my internet is so slow that the speed test asked me 3 times to retry. I tried to contact customer service and nothing. How can I get assistance?

• 
  AG (@heyref88) reported 10 minutes ago from Vaughan, Ontario

  @RogersHelps I’ve been on hold for over an hour waiting to speak to the customer retention area. In what world is this acceptable??

• 
  JodyBerkes (@jodyberkes) reported 11 minutes ago from Toronto, Ontario

  @RogersHelps I am in north york Bathurst and sheppard my internet is down.

• 
  Mish (@mishd27) reported 12 minutes ago from Toronto, Ontario

  @RogersHelps phone/internet down in the south Etobicoke area. Any ETA on when it will be fixed

• 
  Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported 13 minutes ago from Toronto, Ontario

  @RogersHelps Is there a service outage in downtown Toronto? Your pinned tweet for outages is dated for 2020.

• 
  zak (@boozippy) reported 15 minutes ago from Toronto, Ontario

  @RogersHelps Rogers is becoming very painful non stop outages getting sick and tired it sucks

• 
  Michael Vera (@MichaelVG19) reported 16 minutes ago from Toronto, Ontario

  @RogersHelps down again in the downtown Toronto area?

• 
  ReWoman👠 (@REWoman) reported 18 minutes ago from Toronto, Ontario

  @_mcderpy @Rogers Honestly I just hung up. They are the worst ever ! Multiple people. I should send them a bill for my time. Garbage service

• 
  CHANDORA_pk (@pkchandora) reported 18 minutes ago from Toronto, Ontario

  @Rogers Yes I did. They stated it will take 24-48 hours. It's way too long to resolve a small issue like this. Would really appreciate if your technical support team expedite the request.

• 
  Karen Lopez (@datachick) reported 27 minutes ago from Toronto, Ontario

  Yet again someone has let a third party link their account to my @Rogers login. Again. This time I’m going to insist on getting info how this happened.

• 
  مجسمه ای به نام «من» (@Mahsavhb) reported 27 minutes ago from Toronto, Ontario

  @Rogers @SamirDiaries Free call free sms to help Iranian who lives in Canada to stay connected to their family in Iran until October 17

• 
  Adam Scott (@AdamScottEnv) reported 30 minutes ago from Toronto, Ontario

  internet is still down after four days. @RogersHelps cable network is ‘degraded’ in my area apparently, but the company refuses to help or provide information. My ISP @TekSavvyBuzz gets no information from them at all. Unacceptable service quality. #oligopoly @CRTCeng

• 
  Adnanas 🐻 (@Comradnan) reported 31 minutes ago from Toronto, Ontario

  Canadian telecoms is great because: @RogersHelps forces me to change digital cable for their ignite cable. Then they end up charging me for both services. Then I have to call and be on hold for 19 minutes and counting for the privilege of only being charged for 1 service.

• 
  Christina Hronis (@icandykriss) reported 44 minutes ago from Toronto, Ontario

  @VallartaZaki @Rogers @RogersHelps Same here I’ve been with no internet or tv since Tuesday cause there is no signal from my ignite box like wt!

• 
  T. Longue (@tickylongue) reported 45 minutes ago from Toronto, Ontario

  @cbcmarketplace you should investigate @Rogers. They’re falsely advertising 1.5 Gbps and when customers upgrade, they have no internet because of “provisioning” issues with no estimate for fix.

• 
  Martha Holmen (@winnimartha) reported 47 minutes ago from Toronto, Ontario

  @RogersHelps Can you tell me if there’s a service disruption in Scarborough? Trying to figure out if it’s on my end or yours.

• 
  Kelly McDonough (@simcoe7) reported 47 minutes ago from Toronto, Ontario

  @RogersHelps no service again tonight! Hasn’t been right since the big outage! So tired of paying huge Rogers bills to come home to buffering or nothing!

• 
  kasun (@kazZtr_) reported 50 minutes ago from Toronto, Ontario

  @chamaraind @Rogers Should be damn fast, but Machan in here it’s very expensive, I’ve used my 20GB in the phone this month and for additional 1gb I have to pay $25 😬

• 
  Lorraine Marie Moran (@LoriMoran_1) reported 50 minutes ago from Toronto, Ontario

  @RogersHelps And it’s down again @Rogers @RogersHelps this is beyond a joke now

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tim (@tim2gill) reported 5 minutes ago

  @RogersHelps your service is very bad. On hold for 45min now and still waiting to get technical support. Not sure how you justify this.

• 
  Dan McGrath (@dannymcgrathy) reported 9 minutes ago

  @RogersHelps 2/2. When my phone is searching a network, it should find Fido, period, for LTE or 5G. No network as shown in the picture. Every day. Almost all day.

• 
  Shelley Duggan (@drslmd) reported 9 minutes ago

  @RogersHelps It would be nice if as a company you would more than "understand" and rather provide customer service

• 
  Jess Gibbons (@JG_GizmoJones) reported 9 minutes ago

  @RogersHelps Been on hold since 9am. Great customer service

• 
  Jess Gibbons (@JG_GizmoJones) reported 10 minutes ago

  My @Rogers internet has been down since 9am. This is the Fourth time in 3 weeks this has happened. I work from home, this is ridiculous and unacceptable

• 
  For NL (@ForNL6) reported 11 minutes ago

  Fck it’s unreal how useless cell coverage is in NL. @TonyWakehamNL the amount of money wasted by certainly federal and maybe provincial towards @Bell and @Rogers while we have garbage service is mental. High cost phones and bills but utterly useless service …

• 
  Goug Dilmour (@CanadasLeafs) reported 11 minutes ago

  @CrissieC @Rogers I tried that as well but it is currently down.

• 
  Col_in_hellifax (@Col_In_Hellifax) reported 11 minutes ago

  @RogersHelps the error is something to the effect that the number is tied to an account with more than 30 lines and that i should contact my company's telecom admin or customer care.

• 
  TheCommonMan (@TheCommonLawMan) reported 17 minutes ago

  I have worked at and used services from @Rogers and @TELUS who have made me face issues in the past but it was never this pathetic. Please guys find a way to enter india and kill these companies for good. Telus your AI branch is here just invade with telecom.

• 
  Bonnie Lee (@stitchlady) reported 19 minutes ago

  @Rogers have you noticed that the most number of posts directed to Rogers or Rogers helps are about poor Customer Service. Specifically about how long people sit on hold trying to speak to someone on the telephone. Have you not gotten the message?