Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E, L4B and L4S.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 11/25/2025 21:50

November 25: Problems at Rogers

Rogers is having issues since 05:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Markham, York, Toronto, North York, Scarborough, Maple, Woodbridge, Thornhill, North Park, Vaughan, Richmond Hill, Stouffville, Concord, King City and Kleinburg Station.

Loading map, please wait...
City Problem Type Report Time
CanadaMarkham Phone
CanadaYork TV
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaNorth York Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • aly_manji Aly Manji (@aly_manji) reported from Toronto, Ontario

    @RogersHelps We just lost internet and cable in our area by Midland Road and Kingston Road. Wanted to know if there has been an issue reported.

  • johnrakich John Rakich (@johnrakich) reported from Toronto, Ontario

    @RogersHelps Or that for the 2 time in 2 weeks (in Toronto) you're subject to a 24 hr outage.

  • DeeJayDaveK DeeJayDaveK (@DeeJayDaveK) reported from Toronto, Ontario

    @RogersHelps @Twitch I hope so after reporting over 50 tickets, 3 technicians at my place and plus still waiting for a senior tech to call me who hasn’t yet.... 😒 not sure how many more time I need to call and your tech thinking I’m stupid and not making proper notes so the NEXT advisor can (part 1)

  • CurtisRush Curtis Rushing (@CurtisRush) reported from Toronto, Ontario

    Wtf @rogers ignite tv cutting out during Raptors game #unacceptable

  • weslynah Wes Lynah (@weslynah) reported from Toronto, Ontario

    @Rogers @Brightstar: I have had unsatisfactory customer experience with your Premium Device Protection.... What one hopes is the sales pitch matches the service, in this case it is a fail.

  • Lambretta_Pizza Lambretta Pizzeria (@Lambretta_Pizza) reported from Toronto, Ontario

    @RogersBiz I called already, the issue is that your company can't come here to service the phone lines for another 48 hrs. Not acceptable

  • Jess_10credible Bryan Jess (@Jess_10credible) reported from Toronto, Ontario

    @RogersHelps I’m in Scarborough and I still have no connection, this is day 3. Please fix this.

  • davidqu25770629 David Quinn (@davidqu25770629) reported from Toronto, Ontario

    @RogersHelps You have a communication line down in front of 1550 Midland Avenue. Bell says it’s yours. Safety hazard.

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @RogersHelps Try calling my landline 4165467116 It is going somewhere .. but here after the tests would never connect

  • FCBTML Reza (@FCBTML) reported from Toronto, Ontario

    @RogersHelps U can try but I'm currently shopping around. Customer for decades and that doesn't matter to y'all

  • DeeJayDaveK DeeJayDaveK (@DeeJayDaveK) reported from Toronto, Ontario

    @RogersHelps @Twitch (Part 2) continue from where I left off instead of asking me the same questions “how do you know your internet not working, can we restart the modem, I see static, ...” 😭 just need a decent upload speed... has 50 and got cut down to 30 and everything went south from there 😭😭😭

  • HealthyCityMaps Anthony Smith (@HealthyCityMaps) reported from Toronto, Ontario

    @cspiering @Rogers @MapleLeafs If you are looking for internet - I suggest @Virgin they have the exact same service as bell, but half the cost :) Works well for us!

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @RogersHelps No , my brother in law never saw anything like that before worked with Rogers technicians to revive my landline but of any use and I have returned everything to Rogers store the back box modem

  • aly_manji Aly Manji (@aly_manji) reported from Toronto, Ontario

    @RogersHelps I see other customers complaining in Scarborough. Hopefully you will have the service restored.

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @Rogers I haven’t moved and I’m not a new customer

  • adriannap Adrianna Pebbles Prosser (@adriannap) reported from Toronto, Ontario

    @magicalmudge @Rogers @CRTCeng @TekSavvyCSR (I want costumes apparently) but customer service sounds cool too. I just haven’t had first had experience so spelling it is hard ;)

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @RogersHelps sorry however it is very bad Rogers for I could not tweet you directly things simply disappeared

  • ACJamieFox Jamie Fox (@ACJamieFox) reported from Toronto, Ontario

    @Skeeter00007 @Rogers @TELUS Greed never gives.

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @Rogers I’m at the Rogers store right now returning that nextbox and please cancel the TV

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @RogersHelps Now I have this red signal on the box and do not wish to damage anything And the landline issue with my number 4165467116 is unresolved

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • GregoryLewry Gregory Lewry (@GregoryLewry) reported

    @RogersHelps what is the status of the outage? When will this outage be remedied?

  • The_RJ006 ThisIsNotaPotato (@The_RJ006) reported

    @jobred030 @harv8704 @RogersHelps Down in Calgary NE and the Wood Buffalo region in NE Alberta.

  • abzizOne DaRealAbbz (@abzizOne) reported

    @RogersHelps It’s not some damn it. It’s all of the Country. What an embarrassment. I miss my phone job interview because of you @rogers. I’m definitely leaving your crappy network after today. @bell here I come.

  • ZachGilmore20 Zach Gilmore (@ZachGilmore20) reported

    @RogersHelps Will @Rogers @RogersHelps ever gets this outage fixed? I couldn't go to work today because we are all rogers cell and wifi needed for my job. Out since 6 am for me!

  • effwu Fred Wu (@effwu) reported

    @RogersHelps I think I deserve a rebate on this month’s invoice for this day without mobile data or voice. This really sucks, you guys.

  • TheRedBeardLive TheRedBeard (@TheRedBeardLive) reported

    @RogersHelps good thing I don't ya know depend on your service to ya know... Do my job... Oh wait I do.. 145$/mo...

  • Ms_T_Mc JDTM (@Ms_T_Mc) reported

    @WRPSToday @Rogers Are you sure it’s not the network dropping the calls?

  • JacqOutOfTheBox JacqsIsSickOfTheUCP (@JacqOutOfTheBox) reported

    @Rogers happen to have an ETA on when service might be restored?

  • Ilnaz_srt ایل ناز (@Ilnaz_srt) reported

    @aredlight1 @Rogers @RogersHelps No phone services for us in North york, ON. We must call several places as our job!and Rogers is stiiiiil trying to solve???come on!!We pay these expensive bills to have phone, not to have No phone service!

  • annieboo1972 🌺Annie-🌸 (@annieboo1972) reported

    @Rogers @RogersHelps My Wi-Fi is up my tv and come are working but i cant text or phone anyone on my cell. Plz fix this like now.