Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E, L4B and L4S.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 11/19/2025 23:20

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Maple, Toronto, Vaughan, Markham, Woodbridge, Richmond Hill, Scarborough, Thornhill, North York, York, North Park, Stouffville, Concord, King City and Kleinburg Station.

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City Problem Type Report Time
CanadaMaple Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaVaughan Internet
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • TarekFatah Tarek Fatah (@TarekFatah) reported from Toronto, Ontario

    Need help. How does one switch from the pathetic service of @Rogers to #Bell? cc. @BellMediaPR @RogersMediaPR

  • blackmantroy blackmantroy (@blackmantroy) reported from Toronto, Ontario

    @davesbarnett @Rogers @Sportsnet I'm having the same problem

  • 416Connection 416 Connection (@416Connection) reported from Toronto, Ontario

    @CRTCeng @Rogers @RogersMediaPR I would like to know how in 2022, Rogers is blatantly refusing to unlock older devices for non customers. In fact, if you call them, their managers refuse to speak to you and agents refuse to help you.

  • PrimoB87 .Preemz. (@PrimoB87) reported from Toronto, Ontario

    So @RogersHelps you guys just hang up on ppl now after 15 mins? 3 calls, 3 hang ups while trying to resolve issue...multiple attempts since 10am...what a joke

  • ChicaD68 Cecilia Díaz H (@ChicaD68) reported from Toronto, Ontario

    @RogersHelps we’ve been having wifi and tv problems since yesterday in Leaside area. Do you know why & what can we do about it?

  • LiteBlCollarWkr Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario

    @RogersHelps @ReaperOfBurgers I am curious as to how many service tickets I need to put in. This will be the 4th one. They refuse to actually come to the site and yet won't take my screenshots as proof of low speeds...."We found no problem" is the mantra.

  • scottleggatt scott.leggatt (@scottleggatt) reported from Toronto, Ontario

    @amdelgreco @Rogers @RogersHelps Same here. Just got off the phone with support. Wanted to send somebody in 2 days!! I work from home. This is their last chance.

  • createdbyrcw Randall C Willis (@createdbyrcw) reported from Toronto, Ontario

    Dear @RogersHelps, My employment relies on an Internet connection that doesn't crap out several times a day. Please fix the issue I discussed with several of your reps yesterday! Thank you

  • j_santi221 ...santi_ (@j_santi221) reported from Toronto, Ontario

    @Rogers @RogersHelps Hi., everytime I’m making a phone call the voice sound muffled. Turned it off and on but having the same problem.

  • j_santi221 ...santi_ (@j_santi221) reported from Toronto, Ontario

    @Rogers @RogersHelps Hi, why I cannot makes outgoing calls outside Toronto? Everytime I dial a number outside Toronto it says call failed same with 1-800 number. What seems to be the problem

  • TheDanLevy Dan Levy (@TheDanLevy) reported from Toronto, Ontario

    @The_IT_Nerd @Rogers That really, really sucks! Not that this is a solution for everyone and not that this ought to be necessary but the bright side is that with things like libraries and coffee shops open again it isn’t necessarily a total day ruiner (vs during the height of lockdowns)

  • realgklaw Garson Law (@realgklaw) reported from Toronto, Ontario

    @RogersHelps hello, just enquiring on service outage at 8 Farm Greenway in North York. Vic Park and York Mills area.

  • alstillo Alessandro Stillo (@alstillo) reported from Vaughan, Ontario

    @RogersHelps / your techs are having difficulty w/ a network security feature offered via MyRogers app; Tech Support Permission.

  • coreyherscu Corey Herscu (@coreyherscu) reported from Toronto, Ontario

    I got through to and changed my account with @Bell_News within 10-mins. I’ve called @RogersHelps four times and gave up after 45-mins of hold times each. Rather than stupid deals, executive fights, and boasting speeds… maybe focus on your current clientele who are exhausted

  • johneepixels7 Johnee Pixels (@johneepixels7) reported from Toronto, Ontario

    @RogersHelps Internet intermittent issues all day today in College West End (Bloor Landsdowne area). Very distruptful during work hours!

  • Bon_maie Bonnie M. (@Bon_maie) reported from Toronto, Ontario

    Is there a @RogersHelps outage in the m1w area?

  • daveinthebeach1 daveinthebeaches (@daveinthebeach1) reported from Toronto, Ontario

    @rogers can someone please explain to me why I pay you $300 a month for ******, inconsistent service? Trying to watch a ball game but can’t ! Rogers is the Absolute worst!

  • ChicaD68 Cecilia Díaz H (@ChicaD68) reported from Toronto, Ontario

    @RogersHelps @PRBagga Here in Eglinton and Bayview the same issue….

  • NickWons Nick Wons (@NickWons) reported from Toronto, Ontario

    @DominousNolen @Rogers @RogersHelps Now I've been told it could take another 24 hours for service to be restored. Madness. I'm looking at changing providers this week, I can't deal with this.

  • michaelroberts Michael Roberts (@michaelroberts) reported from Toronto, Ontario

    @lechat33 @Rogers Same here! @RogersHelps fix this!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • cwgr8baker Cecile Wendlandt (@cwgr8baker) reported from Lake Country, British Columbia

    It’s a miracle! I have cell service again. @Rogers this was not a good day

  • AdamDesaulniers Adam D (@AdamDesaulniers) reported

    @RogersHelps You guys had until about 8 hours ago to admit what kind of attack this is... Past that point, how are we supposed to trust anything you say? (Or did you "accidentally break" the ENTIRE WIRELESS NETWORK coast to coast?)

  • erickru13489582 erick ruiz (@erickru13489582) reported from Calgary, Alberta

    @Rogers @marcell60669132 I think people are aware that it’s still down, the issue is that even though updates are promised there HASNT been one in 3 hours

  • falskow Chris Falskow (@falskow) reported

    @RogersHelps @wakeanshake I’ve got service again!

  • Ottofoxen Otto Foxen (@Ottofoxen) reported

    @Techcore @RogersHelps I've been out of service since 6 am

  • rinni_ Rinni Hart (@rinni_) reported

    @ItsDeanBlundell @Rogers Transparency on this issue could be the "straw" at this point, if you know what I mean. Difficult to keep people calm and locked up at home when (for some) your only access to any connectedness is gone with no determinate return ...is it enough to instigate unrest, finally?

  • Finance66695429 Finance (@Finance66695429) reported

    At this point I'm getting a vaccine in Ontario before @RogersHelps gets it's service back

  • AvivaHarvie Avivia Harvie (@AvivaHarvie) reported

    @Rogers @Fidomobile ... anyone thought about re-booting your modems? Re-boot your computers? Change your charger? This is beyond a minor service glitch. Time to step up and be honest and clear about what’s really happening. #CustomerSatisfaction #fail!!

  • anthonybakker3 Passionately ambivalent (@anthonybakker3) reported

    @RogersHelps My phone has been down all day, as has my daughter's. I missed an important medical consultation as a result. I will be expecting a sizeable credit towards my next bill, in keeping with the exhorbitant rates demanded by Rogers for the privilege of an expensive paperweight.

  • tammy1111111111 tammy (@tammy1111111111) reported

    @Rogers @RogersHelps @jennaamxo This is not intermittent for us her in B.C., I have not had any cel service since before 7am this morning and I still do not have any service and it is 14:40. What is taking so long?