Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C and L4B.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 02/11/2026 11:50

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Markham, North York, Maple, Scarborough, Stouffville, Woodbridge, Richmond Hill, Rexdale, Vaughan, Thornhill, Downsview and North Park.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • StephanieMacas Stephanie Macas (@StephanieMacas) reported from Toronto, Ontario

    @RogersHelps We'll be watching something like CNN and the visual will start stuttering, then the audio will begin to cut out and then will just completely stop, but the video keeps going, happens with both tv's. I do believe we've got someone coming tomorrow or Tuesday to figure it out. 👌

  • KevinFrankish Kevin Frankish (@KevinFrankish) reported from Toronto, Ontario

    So my @Bell goes down and won’t reconnect with 4 minutes left. Switched to @Rogers on my laptop thank goodness.

  • mackaytaggart Mackay Taggart (@mackaytaggart) reported from Toronto, Ontario

    This seems like an odd message to come from a police service, when @Rogers has tweeted no information about an outage themselves. Also, as a Rogers customer, I haven’t noticed any issue.

  • Renoversity Duane Grady (@Renoversity) reported from Toronto, Ontario

    @Rogers Everyone should drop Roger's (and Bell for that matter) and RUN to the nearest @FreedomMobile store. Rogers bragging about these absurd prices is really bad comedy. I left Roger's after renewing for three years. I had to buy my way out. It was WELL WORTH IT. #FreedomMobile

  • mcanuffc Craig McAnuff (@mcanuffc) reported from Toronto, Ontario

    @RogersHelps @sooperjr_ That's pretty slow. When it was mentioned that data would be throttled after the plan maximum had been reached, I didn't imagine that it would be that slow. 😰

  • TorontoVince Traveling & Tasting Vince (@TorontoVince) reported from Toronto, Ontario

    @RogersHelps We were told it was an outage that would end at 851pm. That time passed and we have no internet m. Arghhhhhhhhh

  • LadyClost Janice Clost 🇨🇦 🏒 (@LadyClost) reported from Toronto, Ontario

    @WinstonSih @Rogers Interesting.......I used a Rogers concierge and my experience was a nightmare. If a first time customer, I’d have been long gone #justsayin

  • ChefSamGlass sam glass (@ChefSamGlass) reported from Vaughan, Ontario

    @RogersHelps I am having one of the worst customer service interactions ever. Your representative can't determine when a 2 month trialservice started which I want to cancel and I can't log on to your website to access my account

  • JayHooft Jay Hooft (@JayHooft) reported from Toronto, Ontario

    @megashaun @Rogers is trash. Garbage company. As Canadians we pay the highest fees for data plans and that’s on Rogers. **** Rogers trash.

  • mlgregoire Marie-Lauren (MLG) (@mlgregoire) reported from Toronto, Ontario

    @Rogers @RogersHelps I need a new number for technical support. When asked to speak to a manager I was put on hold for 12 mins. Need internet now. #firstworldproblems

  • ontteacher01 Paul O (@ontteacher01) reported from Markham, Ontario

    Not impressed with @RogersHelps today. Service in @cityofmarkham has been spotty for the whole day!!! #unsatisfiedcustomer

  • ChefSamGlass sam glass (@ChefSamGlass) reported from Vaughan, Ontario

    @RogersHelps One problem had been solved. Working on the next one

  • nmool1 Mbukhari (@nmool1) reported from Vaughan, Ontario

    @RogersHelps I’m x third party employ with Rogers, they removed the discount, and when I called to say ok stop my services I’m changing to bell they said stay and we will give you 30% both of the cx service agent lied to me my bell is getting higher and higher every month,

  • WayneRodriguez Wayne Rodrigues (@WayneRodriguez) reported from Toronto, Ontario

    Seriously regretting opting for a @Rogers internet service as it keeps getting disconnected. This is terrible #customerexperience especially since we work from home and pay ridiculous fees. Seriously considering changing my service in less than 15 days #rogers

  • AssumedPro Assumed Productions (@AssumedPro) reported from Toronto, Ontario

    Leave it to @Rogers for screw up anything good they get their hands on. @FadooBobcat leaving @FAN590. Add this to their handling of Alex Anthopolous, their continued support of @MarkShapiro. No wonder I’ve gradually moved over to @TSN1050Radio. I hope Bobcat moves over there!

  • rajeev1956 rajeev sood (@rajeev1956) reported from Toronto, Ontario

    @Rogers got a new plan at M2N1X9 and it gets disconnected 5-10 times a day . Even changed modem as advised by engineer but of no use . Something seriously wrong but no one able to rectify this , sad service

  • crofts_kevin Kevin Crofts (@crofts_kevin) reported from Toronto, Ontario

    @Rogers once again your cable tv is not working as it should ( meaning. For the amount I pay I should never have issues). No excuses just fix it. And NO I do not want to hear from you. You will hear from me

  • glamourgirlca Susan (@glamourgirlca) reported from Vaughan, Ontario

    Whether you like @FadooBobcat or not, he was their “day 1” employee & it’s disturbing that @Rogers has no regard for their talent It also pisses me off that #BlueJaysCentral hires washed up, American, has-beens to plop beside poor beleaguered @SNETCampbell #HireCanadians

  • skingstone sheryl kingstone (@skingstone) reported from Vaughan, Ontario

    Are you kidding me @rogers - i wait on hold to only get disconnected when finally reaching an agent. I don’t like getting lectured on how to fix a very unstable internet connection by IVR. Someone should have called me immediately back. They did not!!!!’

  • khateyyy__ Khatemarie (@khateyyy__) reported from Toronto, Ontario

    @Rogers man fix your network we pay like almost a 100CAD a month and your wifi is a piece of shit!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • She_is_Kiing Annemarié (@She_is_Kiing) reported

    @Rogers it's so sad that your company is not even being fair to low-income earners anymore. I called to transfer my internet and told you only carry services from $99+. It's so unfair and a rip off for a service that is epileptic half the time

  • TacoPoss Queer - Autistic - BIm (They/her) (@TacoPoss) reported

    @RogersHelps Look forward to the follow up on the issue. You should probably make a statement somewhere too.

  • BigRig709 Joe Bennett (@BigRig709) reported

    Hey @RogersHelps my tv service hasn’t been working all day. Help me out!

  • Eagleoner77 WeThePeople! (@Eagleoner77) reported

    @RogersHelps @Rogers So I ordered a phone that was on sale from Rogers a month ago, there was a mix-up on their end, the order was cancelled, contacted Rogers, they said they will fix it and apply the credit to my bill, I received the bill today, no credit applied!

  • s_fantastic4 S.Engel (@s_fantastic4) reported

    @Rogers Mine is old but trying to figure out what to do as I don't use internet on it just wifi. I can't really do the over $60/$75 plans🤔🙄. Also last time I had concerns on something w/my network so went in 1 of those times someone that looks like a family of a criminal that hurt me.

  • HighrulerYT Highruler (@HighrulerYT) reported

    @RogersHelps No problem!

  • TacoPoss Queer - Autistic - BIm (They/her) (@TacoPoss) reported

    @RogersHelps yo any reason the cable is not working? Half the channels are black screens and the one channel I tried to record is all choppy and unwatchable

  • ScottoftheBruce Scott of the Bruce 🇨🇦 (@ScottoftheBruce) reported

    @RogersHelps @Rogers And here we have more lies by your support team. Is the support member really trying to suggest that a quote on Ignite services made 10 days ago when the installation appointment was made, isn’t valid now on the day of installation??? LOLOLOL wow!

  • cul_de_russie Cul de Russie (@cul_de_russie) reported

    Hey @RogersHelps you've got the least user-friendly calling interface out there. I'm considering Bell at this rate. Rubbish service and usability.

  • Colly1960 Colleen (@Colly1960) reported

    @RogersHelps shout-out to the poor CS reps and Social Media agents at Rogers who on behalf of their leadership team take all the abuse from ticked off customers because of the substandard service we have been receiving. Not fair on your employees! Not fair to your customers!