Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E, L4B and L4S.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 11/22/2025 13:45

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Thornhill, North York, Markham, North Park, Vaughan, Richmond Hill, York, Scarborough, Maple, Woodbridge, Stouffville, Concord, King City and Kleinburg Station.

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City Problem Type Report Time
CanadaToronto Internet
CanadaThornhill Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • VanGThieu Van Thieu (@VanGThieu) reported from Toronto, Ontario

    @Rogers @RogersHelps Ignite TV service down. Internet service still available.

  • realStepy Glenn Steplock (@realStepy) reported from Richmond Hill, Ontario

    @RogersHelps Call was clear but certainly not professional... A delay when answering and odd they wouldn't know I am an existing customer..

  • tweetyann88 Carrie-Ann Talbot (@tweetyann88) reported from Toronto, Ontario

    @RogersHelps is there a problem with ignite tv. My tv went black

  • SweeetMariee Marie Zee (@SweeetMariee) reported from Toronto, Ontario

    @RogersHelps we’re not a customer but just had a rep knock on our door despite our large “no soliciting” sign.

  • jazminnhayes jazminn 🌱 (@jazminnhayes) reported from Toronto, Ontario

    hi, @RogersHelps, just got off the phone with customer service... and they’d rather lose a year of sales (almost $900), than adjust a month of my bill by $40 to the rate that was promised me... ok 😂😂😂

  • gustsourapis_ gus tsourapis (@gustsourapis_) reported from Toronto, Ontario

    @Rogers third outage in less than a month. This is terrible service.

  • anthonyschulz Anthony Schulz (@anthonyschulz) reported from Toronto, Ontario

    @RogersHelps wondering if someone can help me with maybe upgrading my device.

  • OllonqvistMarko Marko Ollonqvist (@OllonqvistMarko) reported from Toronto, Ontario

    @RogersHelps Thank you! This is how you show appreciation & respect towards your customer; it doesn't even matter that I'm no longer with you guys, but I sure will reconsider my decision after this. @Bell has a lot to learn from you guys; they only reacted when I made this a public matter.

  • WayneRodriguez Wayne Rodrigues (@WayneRodriguez) reported from Toronto, Ontario

    @Rogers I'm a new customer and I am already regretting signing up with you. I was promised a home installation today for my Ignite plan between 8 am and 10 am and no one has showed up yet.

  • GHills6 Greg Hills (@GHills6) reported from Toronto, Ontario

    Manny Machado is getting $30M pervyear as part of his new Padres $300M 10 yr mega-deal. Meanwhile the moron @BlueJays - who, newsflash aren’t trying - are shelling out $35M per year for Tulo and Martin NOT to play for te #Jays You cannot make this shit up. **** you @rogers

  • caullyn Caullyn D. Godfrey (@caullyn) reported from Toronto, Ontario

    Dammit @Rogers The Jay's are terrible, and now Rogers Navigator on demand is the worst service too. Good job. #fixyourproducts

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @RogersHelps this is really horrible what is happening to me for such a long time ..

  • physioRock Andrew Wadhwa (@physioRock) reported from Toronto, Ontario

    @RogersHelps really sad that you and the big 3 are choosing to raise the 10GB NO TAB plans now for no good reason. you know us customers have no recourse but to absorb it and just pay up. For the service we all get everyone knows we still pay really high fees as it is. #crooked

  • revdeepington Yagna Vudathu (@revdeepington) reported from Toronto, Ontario

    @RogersHelps help me find a $60/10GB deal pls, I’m dying in this crazy expensive cell phone plan market

  • CarlosCarli Carlos Carli (@CarlosCarli) reported from Toronto, Ontario

    Switched from @Rogers to @Bell based on a promise of faster internet speed. Disappointed outcome after just 24 hours. Bell might be faster since it uses finer optics, but their current hardware bottlenecks the wifi capabilities. I’m multiple tests with support tier 1,2 and 3

  • SaintGerald2 Santo Geraldo (@SaintGerald2) reported from Toronto, Ontario

    @RogersHelps why does the @WWE channel 512 and 397 suck so bad. It’s the same program repeated over and over and no updates on new programming @rogerstv

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @RogersHelps well at least now everything is going via yahoo mail and I never watched TV from my Dell desk top computer

  • MathewTsang Mathew Tsang 📷 (@MathewTsang) reported from Toronto, Ontario

    @Rogers please fix @FoodNetworkCA. It’s been a blank screen for over a day. It’s happened twice in the past few weeks thanks.

  • leciagonsalves Lecia gonsalves (@leciagonsalves) reported from Toronto, Ontario

    When I signed up for Rogers Ignite TV @rogers I explicitly asked if something happens where I have to cancel the service, would I still maintain my email address & I was told yes by the sales person. Today I’m being told something else. #sofrustrated!!!

  • talkitytash Natasha W (@talkitytash) reported from Toronto, Ontario

    @RogersHelps sucks cost $7 extra called so oh well i have popular tv package so i dont really have enough if i ordered it but i was wanting to watch b/c yes it looks scary hense the name but @DonnieWahlberg hosting it

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • zabindee Zeedee (@zabindee) reported

    @RogersHelps Send out a network-wide text when service is up and running. We can't keep checking back. Waste of time.

  • wmoxam wmoxam (@wmoxam) reported

    @RogersHelps @Ashok_Kd Regular updates? Where? I'm seeing the same vague message from 6 hours ago reporting "an intermittent service interruption" for "some wireless customers" which isn't helpful (or accurate!) at all.

  • KATHARINEMURPHY KATHARINE MURPHY (@KATHARINEMURPHY) reported

    @RogersHelps 12 hours later and still no service... this is why I'll be switching to @bell

  • TruthLion100 Truth🇨🇦Seeker📚 (@TruthLion100) reported

    @beacommisso @CBCAlerts @Rogers Yah they’ll take a whopping $6 off next bill after you wait 2 hours talking to a customer service person

  • BabyYamaYODA Baby YamaYODA (@BabyYamaYODA) reported

    @mombunexpert @UnderHisEye6 @RogersHelps Each phone is different. Try turning off your cellular data so that your phone is solely connected to wifi. If that doesn't work, sorry.

  • mmwang18 mmwang (@mmwang18) reported

    @RogersHelps @Forrza Just shut up lying pcs of ****

  • alpinetechguy Geoff Linn (@alpinetechguy) reported

    @RogersHelps OK. You’ve been down for almost 12 hours and haven’t had an update since. You realize that the nation runs on cellular service, right? You better start getting your check books out. A simple one day credit onto an account isn’t going to be sufficient Get on it

  • writerharrison writer harrison (@writerharrison) reported

    @RogersHelps ALL OF YOUR #CUSTOMERS ARE EXPERIENCING THIS POOR CUSTOMER #RELATIONS NIGHTMARE..CAN YOU PLEASE RECONNECT THE #STRINGS TO MY TIN CAN?

  • Gunnerforeva_31 Gooner 🇮🇳🇺🇸🇨🇦 (@Gunnerforeva_31) reported

    @Rogers @aredlight1 How about a cash credit to customers for this ridiculously long outage? You owe us back.

  • JasonKang11 Jason Kang (@JasonKang11) reported

    @RogersHelps When are you resolving this issue? This is totally unacceptable!! I have key business meetings. I’m considering leaving Rogers after this BS.