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Rogers outages and service status in Richmond Hill, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 3 outage signals in the last 24 hours around Richmond Hill, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 24, 6:18 PM EDT.
  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% Phone (7%)
  • 5% TV (5%)
  • 5% Total Blackout (5%)
  • 4% E-mail (4%)

The latest reports from users having issues in Richmond Hill come from postal codes L4B .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 25: Problems at Rogers

Rogers is having issues since 01:00 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Richmond Hill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Vaughan, Scarborough, Markham, North York, Concord, and Richmond Hill.

CityProblem TypeReport Time
Toronto Internet 13 hours ago
Toronto Wi-fi 21 hours ago
Toronto Total Blackout 23 hours ago
Toronto Internet 1 day ago
Toronto Internet 1 day ago
Toronto E-mail 2 days ago

Nearby cities with recent reports

Toronto

44 recent signals

13 hours ago
Vaughan

1 recent signals

3 days ago
Scarborough

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • harryleor
    Harry Leor (@harryleor) reported from Vaughan, Ontario

    @MattiHaapoja @RogersBiz Rogers's internet is slow

  • anthonychien
    Anthony Chien (@anthonychien) reported from Markham, Ontario

    @REWoman @One_Percent1 @Rogers Left #Rogers after their big internet outage last year. I am getting much better and more reliable internet service at Bell. The only regret is I should have done it sooner.

  • 0TimBannister0
    Timothy Roy Walks (@0TimBannister0) reported from Toronto, Ontario

    @RogersHelps This happens everytime they call for thunder showers. It's never the router. It's the main service here in Toronto. If you'd like a record look at my tweets.

  • JonGauthier
    Jon Gauthier.eth (@JonGauthier) reported from Toronto, Ontario

    Hey @rogers @RogersHelps i can’t login to my email & your lost password function is broken i need access to that email

  • JowanJomon
    Jowan Manjooran Jomon (@JowanJomon) reported from Malvern, Ontario

    The internet has been down since yesterday evening here @RogersHelps

  • MichaelLiut
    Michael Liut (@MichaelLiut) reported from Richmond Hill, Ontario

    @Rogers @RogersHelps another outage of Internet, TV, and Cable. I’m incredibly frustrated with your #unreliable “services”…

  • joe_lafortune
    Joe LaFortune (@joe_lafortune) reported from Toronto, Ontario

    Hey, @RogersHelps, please fix your digital channels on Ignite. Two days now they are unwatchable, hanging up every few seconds. I’ve been patient. Now it’s time for you guys to fix it!

  • Jamiesingleton
    Jamie singleton (@Jamiesingleton) reported from Toronto, Ontario

    @RogersHelps @ChrisHinman87 Hey I tried that they just transferred me to a specialist who has not come into the chat yet. Is there any way I can find out if there’s an outage that doesn’t involve a virtual assistant?

  • datachick
    Karen Lopez (@datachick) reported from Toronto, Ontario

    @wd5acr @Rogers The other person used a different name than mine when she set up the account. So it’s just the email address issue.

  • TravelJasonsWay
    Travel Jason’s Way (@TravelJasonsWay) reported from Vaughan, Ontario

    @Rogers why is service down again?????

  • 0TimBannister0
    Timothy Roy Walks (@0TimBannister0) reported from Toronto, Ontario

    @Rogersdonthelp @RogersHelps @Rogers Rogers internet is down again. Must be rain coming.

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Toronto, Ontario

    @RogersHelps Locked out of Yahoo Mail for the second time due to your technical issues-yet you insist it hasn't been hacked. When does it end?

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Toronto, Ontario

    @RogersHelps Why does Rogers use a non-Canadian email service anyways?

  • MariamJKarim
    Mariam J. Karim (@MariamJKarim) reported from York, Ontario

    @Rogers waited for 1 hour to cancel my home internet and the person disconnected. Wth?

  • ChefBoehmer
    Chef Boehmer (@ChefBoehmer) reported from Toronto, Ontario

    @Bell worst customer service. My business internet down getting the runaround to get a Tec to the restaurant, have been told they will come on Monday but they can’t even find the work order. And refuse to send some immediately. Will be calling @RogersBiz first thing

  • PerryS33
    Perry Schwartz (@PerryS33) reported from Vaughan, Ontario

    @TSN_Sports @RogersHelps why does the Leafs broadcast on TSN keep freezing up on Rogers Ignite? No other channel is an issue so it’s not a wifi or box reset issue.

  • AphroseMusic
    APHROSE (@AphroseMusic) reported from Toronto, Ontario

    Being on hold with @rogers for an eff up on their end that they didn’t have the courtesy to tell you about, for TWO HOURS is the worst form of punishment. What the actual EFF

  • AntoninoLoMona1
    Alomo (@AntoninoLoMona1) reported from Vaughan, Ontario

    @RogersHelps got it back up for 2 mins but down again 😤 when will this BS stop!

  • KristenRidley
    Kristen Ridley (@KristenRidley) reported from Toronto, Ontario

    Ugh, @RogersHelps your service is the worst. None of my services working for going on 3 hours now. So much for those emails from your CEO about doing better.

  • cdnwallguy
    M79 aka Manny79 (@cdnwallguy) reported from Vaughan, Ontario

    What is going on with @RogersHelps I’ve been on hold for over four hours waiting for tech to resolve my email issue. It’s bloody ridiculous.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • sizzdaddy486
    Charles (@sizzdaddy486) reported

    @Rogers for a company that claims to be the best in country, the constant broadcast issues on a clear day for the baseball game is ridiculous. Be better #overpriced #ridculous

  • savemilkweed
    Monarch Butterfly (@savemilkweed) reported

    @Rogers does this text read correctly to you? Rogers Msg: The Rogers Wireless issue you contacted us about on July 22, 2026 may be resolved as we were unable to pinpoint the cause of it. We're sorry for any trouble you experienced. Need help? Just ask Anna, our virtual assistant

  • gabycecilia82
    Gabriela Cecilia (@gabycecilia82) reported

    @RogersHelps Here’s the lowdown. Again. June 15. Called Rogers to sign up for a new 24 month bundle. Have an email with start date of bundle June 15. A new modem was sent. I called tech support, they said the new modem was not necessary and to send it back. Done.

  • Gruesome3
    Jay Belliveau (@Gruesome3) reported

    @Talon_Jenkins94 @Rogers @NHL Where can I watch my teams in Canada without sportsnet? It sucks. It freezes all the time or just stops working. Not worth the price at all!

  • kndalglish
    kenny (@kndalglish) reported

    @alancross @Rogers I feel you lol I am a new rogers customer and ordered Roger’s for the place I am moving into. I ordered it in early July for an August move in date. I got a bill already lol for a service I havnt even used yet. Apparently it’s Roger’s practice to bill from order date.

  • winspa
    That Guy (@winspa) reported

    @Boddy604 @Sportsnet @Rogers Once they had the monopoly you knew this would happen. From 249 a year (with blackouts) to 349? **** you sports net. I honestly think they’re driving ppl back to cable then the same thing will happen

  • JG_GizmoJones
    Jess Gibbons (@JG_GizmoJones) reported

    @Rogers is by FAR, the worst company to deal with Canada in terms of Customer Service. I am on DAY FOUR of trying to get in contact with someone there with zero luck including waiting on hold for 1.5 hours yesterday. SMH

  • MikeDelpieroX
    Michael DelPiero (@MikeDelpieroX) reported

    Revenue up 8%. EBITDA up just 3%. Wireless ARPU keeps sliding. Free cash flow looks better largely because capex was cut. Rogers is running harder just to stand still—and you can only squeeze investment for so long before the bill comes due. Reason why $RCI down 4.63% @Rogers

  • mulldra
    Michael 🇨🇦 (@mulldra) reported

    @alancross @Rogers They absolutely have the worst customer service.

  • therealgonmun
    Gonmun/Bluesky bound (@therealgonmun) reported

    @Rogers I mistakenly paid to an old account instead of my new one. Now when I'm trying to get the payment transferred I'm being told I can only get a refund. AND your customer service rep is trying to sell me something after not being able to help. And when I call I get dc'd