Rogers Outage Report in Richmond Hill, York, Ontario
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The latest reports from users having issues in Richmond Hill come from postal codes L4C and L4B.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Richmond Hill, Scarborough, Markham, North York, Maple, Stouffville, Woodbridge, Rexdale, Vaughan and Thornhill.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Richmond Hill |
TV | |
| Toronto |
Internet | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Jamie Maltman #Play365
(@jmaltman) reported
from
Richmond Hill, Ontario
@RogersHelps cable and Internet down in Richmond Hill ON
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Marianne Bolton
(@MarsBolton) reported
from
Toronto, Ontario
@RogersHelps just curious if there is an Internet outage in the M6M postal code area
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Kelly Chan
(@kellychan360) reported
from
Toronto, Ontario
@Rogers no internet all day, 3 calls, 3 different associates, NO HELP! Went to store for replacement modem got one that also didn’t work. Inconveniences, waste of time, waste of money!
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bean
(@righteousbean) reported
from
Toronto, Ontario
@jrovsovskein @RogersHelps It is horrible! We’re our for a bit almost daily. Our power was flickering earlier too.
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Miguel Carvalho
(@ruimiguel_17) reported
from
Toronto, Ontario
Hey @Rogers , I sent a message using live chat to inquire about how long would I need to wait for an Apple Watch and Mary Ann, the assistant online was rude and kicked me out of the live chat for no reason without trying to explain why! Is this your type of customer service?
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Annette Heim
(@aheim72) reported
from
Toronto, Ontario
@RogersHelps Why is my Ignite TV constantly doing a "quick household update" when I'm in the middle of a show??? 3rd time its happened tonight - HATE Ignite & wish we never got it!!!!
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ارتورو ساموديو Arturo Zamudio
(@Dr_L3cter) reported
from
Markham, Ontario
@Rogers I am waiting for the deposit that has more than 1 week they were going to return me. What a terrible service when you have to pay #Terribleservice
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இராவணன் மைந்தன்.
(@tbiththan) reported
from
Vaughan, Ontario
@RogersHelps internet down last 8 hours.
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Sharmin Rahman
(@srahman24) reported
from
Toronto, Ontario
@RogersHelps is there an outage with your home phone services in North York? My parents say theirs is down.
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Rita
(@Reetaville) reported
from
Toronto, Ontario
@RogersHelps @doctordootch I'm down also.
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정영준 チョン・ヨンジュン
(@coolmanjun) reported
from
Toronto, Ontario
@RogersHelps I have an online test in a hour but the internet seems down for awhile
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Jenn Metzger
(@jennmet9) reported
from
Toronto, Ontario
.@RogersHelps any help on wifi being down. Yes I dm’d you a while back
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morfeus44
(@morfeus44) reported
from
Toronto, Ontario
@RogersHelps You actually replied to this tweet before you dm'd me but whatever. Now I'll fill out your form once again so that I may get the service I'm paying for back.
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ارتورو ساموديو Arturo Zamudio
(@Dr_L3cter) reported
from
Toronto, Ontario
@RogersHelps I need your help... I send you a message and you don't answer me yet!! What's going on?
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The Impatient Tourist
(@ImpatienTourist) reported
from
Toronto, Ontario
@Rogers all morning, wifi is working but not a single channel will load. I hate ignite. I wish you'd fix it or get rid of it.
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Melanie
(@MellieLangie) reported
from
Toronto, Ontario
Hi @RogersHelps. This internet outage is really cramping my style. It’s been over 12 hours. I signed up for updates on the ticket (C172067290) but haven’t heard anything yet. I hope this issue is being looked into with a degree of urgency. It’s preventing me from being productive
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Whole Wheat Bread
(@bread_whole) reported
from
Toronto, Ontario
@RogersHelps so if I call rogers to order a new phone you guys are charging me a $50- but if I order it online there’s no charge? Terrible system in place here- you cant help people without taking more money?
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Diane Fisico
(@DianeFisico) reported
from
Toronto, Ontario
@RogersHelps Terrible customer service! Was just accused of lying about a bill I received. Get your crap together!
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Phil Kane
(@philistweeting) reported
from
Vaughan, Ontario
Have you been to a @Rogers store lately? Before entering I had to scan QR code for my turn to enter, show ID, and was then asked to pull down my mask and look at the camera. WTF? I also wasn’t allowed to open the door on my own. All of this to return a modem.
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morfeus44
(@morfeus44) reported
from
Toronto, Ontario
Update - 7:28 no word back from Rogers help. Good thing my 3G cell phone plan with @PublicMobile is cheap and allows me to watch my @rogers tv app on my phone! Go @MapleLeafs
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Amteshwar Sethi
(@AmteshwarsSethi) reported
@RogersHelps I am unable to access many websites on my home WiFi. It says Access denied, mainly those are banking or e-commerce websites. Please help.
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Patrick
(@downtownBotch) reported
@xxwaspxx @TekSavvyBuzz @Rogers Why wouldn’t they ask? It’s piggybacked off of Rogers network and using Rogers technicians to install and fix any issues that arise. Why doesn’t tech savvy get their own techs then? Problem solved
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Talia Leacock ✨
(@talialeacock) reported
I was warned that @Rogers had terrible customer service, but I didn’t think it would be a rough experience from the get go. 😓
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Kurt
(@pantlessfuryfan) reported
Legitimately been on the custom service phone line with @RogersHelps for over two hours. #quality #customerservice
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sasa
(@AlyssaGautreau_) reported
@Rogers welcome to Rogers where they harrass you by phone even if you're not a customer!
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AnthonyH
(@shleppy67) reported
@Rogers How does one get their node congestion fixed after 2+ years of dealing with intermittent connectivity? Two household essential workers who remote and use mobile hotspot 75% of the time when paying for Gigabit internet.... Really great service @Rogers really.... #rogers
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Chumbles
(@ChumblesP) reported
Rogers employee LITERALLY said the solution to my internet randomly dropping is to buy their new router. ***** WHY ******** WOULD I PAY TO FIX YOUR INTERNET ISSUES WITH ANOTHER ROUTER GIVE IT TO ME FOR FREE WHAT ********?! @RogersHelps
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Scott
(@scottbrady_2001) reported
@rsgnl @Rogers Reminds me of @eir here in Ireland... woeful customer service guaranteed!
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Kevin Williams
(@isolationism) reported
How many @RogersHelps contacts does it take to resolve a bad Internet connection? 7 chats and going on 3 visits now and getting real tired of the massive waste of everyone's time.
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Yerro Gassama
(@yerro_gassama) reported
@RogersHelps I’ve been trying to get help over the phone and live chat for the last 3 days 😤😡