Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E, L4B and L4S.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 12/11/2025 06:15

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Rexdale, Markham, North York, Stouffville, Richmond Hill, Vaughan, Woodbridge, North Park, Thornhill, Concord, York, Maple and King City.

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City Problem Type Report Time
CanadaToronto Wi-fi
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Total Blackout
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • MissyDeyo Missy Deyo (@MissyDeyo) reported from Toronto, Ontario

    @Electronic_JT @Rogers I'm down too and I'm a chatr customer! Hate that so many are experiencing this but I was worried something was wrong with my account!

  • danieglover Danie Glover (@danieglover) reported from Toronto, Ontario

    @RogersHelps internet is down near liberty village. is there an outage?

  • RaessaFatima Icraessa (@RaessaFatima) reported from Markham, Ontario

    @Rogers Why is the internet not working in Markham. My internet was just fine until I noticed the Rogers Van outside. Why is Rogers fixing things during working hours, as many are working from home? And how long will it take?

  • ThatCanadianSOB ThatCanadianSOB (@ThatCanadianSOB) reported from Toronto, Ontario

    I cant wait for this contract to be over. Im so done with @rogerrwireless and no help ever From @RogersHelps the only thing rogers is good at Is taking your money. Man. They're so good at counting and taking payments. But ask them anything. HAHAHAHA GOOD LUCK. Next @Mintmobile

  • Josh_NPH Josh Millican (@Josh_NPH) reported from Toronto, Ontario

    Fix your **** @RogersHelps

  • LeadinLP Leadin on Twitch 🇨🇦 (@LeadinLP) reported from Toronto, Ontario

    @AldrenDaKeer @Rogers @RogersHelps Only thing I can say is ask them to cut your bill in half. Point at your data stream and say I pay for and use both up and down stream - they can look at your bandwidth usage history. Packet loss is a problem. It’s impacting your business so it should impact theirs too.

  • rarc602 Raphael (@rarc602) reported from Toronto, Ontario

    @RogersHelps Internet is down in the M3M Postal code.

  • AntiaHanoz Hanoz Antia (@AntiaHanoz) reported from Toronto, Ontario

    @Rogers The worst customer experience I ever had....!!!!! Tell me how can I connect with a DM

  • tvsmithee Ryan Smithee Goldhar (@tvsmithee) reported from Toronto, Ontario

    Why the hell are there forced ads on my recorded shows? Looking at you @rogers. Not on demand, recorded. Hope this means my bill is going down.

  • tdelios Tom Delios (@tdelios) reported from Markham, Ontario

    @RogersHelps my ignite service for cable, internet and phone is down .. any idea when it will be up ?

  • RaessaFatima Icraessa (@RaessaFatima) reported from Markham, Ontario

    @RogersHelps Internet is not working in Markham, how long till we get our internet back? I see a Rogers Van outside.

  • sjpompa sandra J pompa (@sjpompa) reported from Toronto, Ontario

    @Rogers Classic move in giving loyal customers the WORST service

  • AntiaHanoz Hanoz Antia (@AntiaHanoz) reported from Toronto, Ontario

    @Rogers talking to Cr service Rep & req to speak to a supervisor&my call has been disconnected while I was on hold My issue is i was supposed to receive a Roger's $200 mastercard as promotion offer for my new Net plan which till date I haven't Now they say tht offer is not valid.

  • catfish8888 Fishercats in the outfield (@catfish8888) reported from Toronto, Ontario

    @RogersHelps Status report please on 16+ hour outage in Sherbourne/Gerrard area, Toronto.

  • yusuf_dawood Yusuf (@yusuf_dawood) reported from Vaughan, Ontario

    @RogersHelps is there an outage?

  • RaessaFatima Icraessa (@RaessaFatima) reported from Markham, Ontario

    @Rogers Why is the internet not working on working hours in Markham. Really hard for those that are currently working from home.

  • riccipuri Karandeep Puri (@riccipuri) reported from Toronto, Ontario

    Happy Fraud Prevention Month @Rogers . There was a Fraud that occured on my phone in Sep 2020 and your teams are still trying to solve that. This has led to numerous call centre follow ups, inaccurate billing and more importantly nightmare of a customer experience. How can I help

  • LeadinLP Leadin on Twitch 🇨🇦 (@LeadinLP) reported from Toronto, Ontario

    @AldrenDaKeer @Rogers @RogersHelps This is literally the same problem I had. No one pays attention to upload (including tech support) because people primarily only use download. I finally gave up and went team blue because it took team red 8 months to find a competent tech support person to figure it out.

  • catfish8888 Fishercats in the outfield (@catfish8888) reported from Toronto, Ontario

    @RogersHelps I can't DM. I'm a Teksavvy customer using your outdoor cables.

  • JumaKhamisSule6 Juma Khamis Suleiman (@JumaKhamisSule6) reported from Toronto, Ontario

    @Rogers @JumaKhamisSule6 Is this Rogers company they supporting fraud or just miss understanding with their customers, because the way they treat us is not right to customers. Let us have our account and set up the different for your kids.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • le__Fenix Gage🇨🇦 (@le__Fenix) reported

    @Rogers it’s been 6 hours without wifi, what the hell is taking them so damn long?

  • fredder Fred Parker (@fredder) reported

    @RogersHelps Rogers internet down again, 3rd time this week M6B postal code.

  • JosephVietVu J (@JosephVietVu) reported

    @RogersBiz Terrible customer service

  • RealtyPodcast Paul Indrigo. PI= Property Influencer (@RealtyPodcast) reported

    Hey @RogersHelps. Our street is down and kids need wifi for school. Are we getting charged if we use data when wifi is down? The answer better be no.

  • ExiIedVanity Vanity (@ExiIedVanity) reported

    Gimme a couple minutes. Soon as I hit live my internet **** the bed. Really tired of your garbage service @RogersHelps .

  • YvonneOHS Yvonne O'Reilly #CRSP (@YvonneOHS) reported

    @angie8703 @Rogers Hi @RogersHelps -I've already opened a ticket & was told it was a #Stratford area outage, without a restoration eta. Any updates on affected area & timeline #rogersoutage

  • Paul_C_RCRGrunt Paul C. (@Paul_C_RCRGrunt) reported

    @RogersHelps Good evening, I was wondering what the issue is that has caused Internet service to drop in the Gloucester area of Ottawa. It has been down for about 5 hours. Thanks.

  • PaulHarbridge 🇺🇦 Paul Harbridge 🇨🇦 (@PaulHarbridge) reported

    @Rogers A Rogers technician came to house & said line on street is damaged & should have been repaired by your maintenance 24 hrs ago. The whole street is likely out. What is going on there in your phone centre? Why was this incorrectly handled? He said may take ANOTHER 24 hrs to fix! 😠

  • notthegirlnext3 notthegirlnextdoor (@notthegirlnext3) reported

    @RogersHelps any voice mail issues ? won’t let me access mine ? says I have one ?

  • DiquGg Derek Irvine (@DiquGg) reported

    @RogersHelps how about you refund me this months payment since i cant actually use my internet this week. absolutely ludacris, my internet been down 4 times between 11 pm & midnight.