Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4S and L4E.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 01/12/2026 00:55

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Richmond Hill, Scarborough, North York, Stouffville, Maple, Woodbridge, Markham, Vaughan, Thornhill, Downsview, North Park, King, Rexdale and Concord.

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City Problem Type Report Time
CanadaToronto TV
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • iLLvibeMusic illvibe (@iLLvibeMusic) reported from Toronto, Ontario

    @RogersHelps I have 2 different speed tests on my laptop I can send screenshots of it helpful. Just need a resolution that gets me consistently much closer to the high speed I pay quite a bit for.

  • davidqu25770629 David Quinn (@davidqu25770629) reported from Toronto, Ontario

    @RogersHelps You have a communication line down in front of 1550 Midland Avenue. Bell says it’s yours. Safety hazard.

  • MathewTsang Mathew Tsang 📷 (@MathewTsang) reported from Toronto, Ontario

    @RogersHelps Hey so you said you would reverse my bill for the montu yet i just checked my statement and you never did. Surprise surprise. Please dm me to fix this multi month mess.

  • MrAureliusR AMR (@MrAureliusR) reported from Toronto, Ontario

    Not having internet sucks, but it sounds like @RogersHelps is working diligently on it. And it was an excuse to walk to the @torontolibrary Dawes Road for the first time - nice little branch and nearby too!

  • MrAureliusR AMR (@MrAureliusR) reported from Toronto, Ontario

    @LSaffrey @RogersHelps On Pharmacy Ave, having the same issue

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @Rogers I’m at the Rogers store right now returning that nextbox and please cancel the TV

  • jasondooks Jason Dooks (@jasondooks) reported from Toronto, Ontario

    @Rogers ignite TV is an absolute subpar service. Resolution consistently drops, signal drops, screen cuts to black. If you have the option of "upgrading to ignite" don't do it. The voice recognition in the remote is hit and miss too #rogers #ignite #CustomerService

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @RogersHelps No , my brother in law never saw anything like that before worked with Rogers technicians to revive my landline but of any use and I have returned everything to Rogers store the back box modem

  • johnrakich John Rakich (@johnrakich) reported from Toronto, Ontario

    @RogersHelps Or that for the 2 time in 2 weeks (in Toronto) you're subject to a 24 hr outage.

  • SerdaTweets serda (@SerdaTweets) reported from Toronto, Ontario

    So @Rogers doesn’t allow for @TDBank_US texts to come through to Canadian numbers - you know, in case you need to activate your Mobil bank app in this borderless digital age. Rogers tells me it’s a @CWTAwireless code issue. I can’t make this stuff up if I tried. #CXlegends

  • Jess_10credible Bryan Jess (@Jess_10credible) reported from Toronto, Ontario

    @RogersHelps I’m in Scarborough and I still have no connection, this is day 3. Please fix this.

  • DeeJayDaveK DeeJayDaveK (@DeeJayDaveK) reported from Toronto, Ontario

    @RogersHelps @Twitch I hope so after reporting over 50 tickets, 3 technicians at my place and plus still waiting for a senior tech to call me who hasn’t yet.... 😒 not sure how many more time I need to call and your tech thinking I’m stupid and not making proper notes so the NEXT advisor can (part 1)

  • nickl007 NickL (@nickl007) reported from Toronto, Ontario

    @RogersHelps Is there an issue with email as I am having all kinds of issues sending receiving them receiving old emails then receiving the same email 10x, etc the last 24 hours.

  • _Lenito Lenito (@_Lenito) reported from Toronto, Ontario

    @jenn1662 @TheRyanSupreme Avoid @Rogers... Since i got ignite my tv experience is garbage and my internet has been crap... Oh this is still after 3 technicians have come to my home tondonthe same thing ive done. #Frustrated

  • CurtisRush Curtis Rushing (@CurtisRush) reported from Toronto, Ontario

    Ok @rogers. Raptors issue getting worse. Seriously FU. Calling to cancel in the morning.

  • terrirp Terri (@terrirp) reported from Toronto, Ontario

    @Rogers you are the biggest scam ever! Been with you for over 10 years and every year I have to call to update my “promotion” that I never signed up for. And my price goes up for the same mediocre service with no explanation and you still call it a discount.

  • DeeJayDaveK DeeJayDaveK (@DeeJayDaveK) reported from Toronto, Ontario

    @RogersHelps @Twitch (Part 2) continue from where I left off instead of asking me the same questions “how do you know your internet not working, can we restart the modem, I see static, ...” 😭 just need a decent upload speed... has 50 and got cut down to 30 and everything went south from there 😭😭😭

  • CurtisRush Curtis Rushing (@CurtisRush) reported from Toronto, Ontario

    Wtf @rogers ignite tv cutting out during Raptors game #unacceptable

  • FCBTML Reza (@FCBTML) reported from Toronto, Ontario

    @RogersHelps U can try but I'm currently shopping around. Customer for decades and that doesn't matter to y'all

  • weslynah Wes Lynah (@weslynah) reported from Toronto, Ontario

    @Rogers @Brightstar: I have had unsatisfactory customer experience with your Premium Device Protection.... What one hopes is the sales pitch matches the service, in this case it is a fail.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • GCharum German Charum (@GCharum) reported

    @Rogers it's the worst, I'm out of service again; this is the third time this week!

  • trini0ne Trini0ne (@trini0ne) reported

    @SkapeGote @Rogers Did you ever get a response back? We have been down since yesterday.

  • jaygibs16 Jason Gibson (@jaygibs16) reported

    @RogersHelps service interruption in Milton?? It doesn’t show on the first link on your page but the internet is down and out

  • fredforoughi Fred Foroughi (@fredforoughi) reported

    @RogersHelps Is there any internet outage in #Mississauga area around #WinstonChurchil and #Eglinton neighborhood? My modem has lost connection. I have tried to restart my modem a few times but connection doesn't come back up. Can you advise of any issues?

  • _adrianf_ Adrian F (@_adrianf_) reported

    @RogersHelps @Frogger2175 Any idea what's going on? Have spoken with a few others in our townhome complex (L5M) and they're having issues. Lost internet completely at 8:15 for about 10 minutes and it died again at 9:52 and has been dead since. WFH isn't possible! Any ETA?

  • MisterThatGuy ThatGuy (@MisterThatGuy) reported

    Once again, only way to get data to work is to turn off #LTE over @Rogers network. Sick of this stupidity, too much to ask for competency

  • AfshanSaeed17 Afshan Saeed (@AfshanSaeed17) reported

    @RogersHelps is the internet down in Mississauga? Near Eglinton and Winston Churchill? I don't have internet since morning and it sucks and don't ask to DM because I tried and no one responded..

  • Kay75287562 Kay (@Kay75287562) reported

    @Rogers why is your costumer service so bad? You’d think your employees understand the word “no,” and would just put the request through, but instead you have to get borderline abusive before someone listens to a simple request. Its 2022, if someone says no, it MEANS NO

  • neimanm94 neiman (@neimanm94) reported

    Truly don’t understand how @rogers has 1 job and they **** it up constantly My internet is down AGAIN

  • David03978505 David (@David03978505) reported

    @RogersHelps My sent MMS are being received from random numbers and I can't receive any myself. Calls weren't connecting this morning. Tried with 2 recipient networks and 2 phones with my SIM so all signs point to Rogers. L7M. Please help!