Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E and L4S.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 03/19/2026 01:00

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. TV (14%)

    TV (14%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, North York, Scarborough, Thornhill, Richmond Hill, York, Woodbridge, Vaughan, Purpleville, Maple, Downsview, Kleinburg Station, Markham, King City and Stouffville.

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City Problem Type Report Time
CanadaToronto Internet
CanadaNorth York TV
CanadaToronto Wi-fi
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • CulturalCurator Jacqueline Olivia (@CulturalCurator) reported from Toronto, Ontario

    Just experienced the WORST customer service in a very long time with @Rogers. I've been a loyal customer for years and years, and after this encounter, I'm seriously thinking of switching telephone providers and bringing my family with me.

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @RogersHelps Never subscribed to such service .. have Twitter and I’m linked to twitter

  • mscott71 Mike Scott (@mscott71) reported from Toronto, Ontario

    @RogersHelps I am your mobile customer. But I wont be for much longer specifically because of this indecent.

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @RogersHelps I had that a lot It was really exhausting and still have issues but no loner have the SIM card on this phone

  • BelovedBrands 🎈Beloved Brands🎈 (@BelovedBrands) reported from King, Ontario

    One more scam by @Rogers I have the Rogers Device Protection, my iPhone has a cracked screen on the back. They sent their protection to a 3rd party who say it’s either $300 to replace or $100 to fix, taking one week. What a scam. I’m going to upgrade to the 11. Not Rogers.

  • snkrbox_inc snkrbox (@snkrbox_inc) reported from Toronto, Ontario

    At @RogersBiz getting rid of cable boxes. Realized they don’t have a Twitter and assuming it has to do with the service

  • themurphyz Colette & Sheldon (@themurphyz) reported from Toronto, Ontario

    Thx @Rogers @RogersHelps for "accidentally" causing anyplace tv to have an outage.

  • CityAdrian Adrian Ghobrial (@CityAdrian) reported from Aurora, Ontario

    @RogersHelps Rogers ignite is down at my parents home and we’ve been on hold for 30 minutes and counting for a “live agent”

  • saraurowitz sara urowitz (@saraurowitz) reported from Aurora, Ontario

    @koodo @RogersHelps Jessica, a kind and polite customer service rep from @RogersHelps has set up an appointment for me with @Rogers to talk about moving my 3 numbers from @koodo @TELUS. @koodo you have some customer service catch up to do!

  • Frenchie_TO Frenchie (@Frenchie_TO) reported from Toronto, Ontario

    @RogersHelps Just take these sarcastic jabs and move on... It fixed itself, like most connectivity issues (many) I've had since I "switched" to Ignite.

  • brukneck Brukneck aka Don (@brukneck) reported from Toronto, Ontario

    @RogersHelps @Rogers @Bell You would almost think this is a business strategy because it's nothing like the level of service we pushed while I was at Rogers. ..... disappointing to say the least.

  • mscott71 Mike Scott (@mscott71) reported from Toronto, Ontario

    And after sitting at home for two hours waiting for r @RogersHelps technician I find out they’ve randomly cancelled the call for no apparent reason and there’s no way to get someone out today. Absolutely imcompetent customer service.

  • iDarija Darija Ivankovic (@iDarija) reported from Toronto, Ontario

    Hey @Rogers. Pick up your damn phones.

  • brukneck Brukneck aka Don (@brukneck) reported from Toronto, Ontario

    25+years battling the encumbant telephone companies as Call Net / Sprint / Rogers (MetroNet /AT&T /Allstream) never thought I'd see a Bell truck in my driveway. Good job @Rogers

  • BelovedBrands 🎈Beloved Brands🎈 (@BelovedBrands) reported from King, Ontario

    @RogersHelps You lost a customer who wanted to upgrade, hand you more money and stay with you 24 months.

  • BelovedBrands 🎈Beloved Brands🎈 (@BelovedBrands) reported from King, Ontario

    @RogersHelps Yes but I bought “Rogers” protection. You let your customer down. I’m near the end of my contract. So it is easier to switch to another company. No one offering a reason to stay.

  • YashYanthi Yashy Murphy (@YashYanthi) reported from Toronto, Ontario

    @bijuleni @zamlos I've had the low speed option for years now and haven't had any issues tbh. I first had it with @FreedomMobile and now with the @Rogers infinite family plan. I also jump on wifi when traveling and usually buy a local SIM if I'm somewhere for more than 10 days.

  • mscott71 Mike Scott (@mscott71) reported from Toronto, Ontario

    @RogersHelps Yes. And now I wait another two days for the next appointment because neither you nor they place any priority on customer service.

  • bluecloth Art (@bluecloth) reported from Markham, Ontario

    @RogersHelps Ignite tv sucks... frozen screens... pixelated fuzzy picture sometimes... black screen when you’re watching sporting events... the tv upstairs doesn’t connect anymore. So sorry I have to pay for this crappy service

  • brukneck Brukneck aka Don (@brukneck) reported from Toronto, Ontario

    @Rogers @RogersHelps and just like that 25+ years of loyalty gone - totally preventable ....Cable Internet and homephone on a competitors network now.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • CmfgInc Canada Mortgage and Financial Group (@CmfgInc) reported

    @Rogers Sent. I look forward to your immediate attention in resolving this issue. It has been mentally exhausting. @RogersHelps #rogers

  • DaumTy Ty Daum (@DaumTy) reported

    Did you know the Canadian Government controls what you see and hear in the news through the Canadian Media Fund @CMF_FMC $750M a year to @Bell Thomson Reuters @Rogers Shaw and Quebecor If you received part of this $750M/yr would you have anything bad to say about the government

  • samuel_scully Samuel Scully (@samuel_scully) reported

    @RogersHelps rogers charged me $70 for a service I tried for 20min before realizing the app didn’t work on my device.

  • thorntonv Veronica Thornton (@thorntonv) reported

    @RogersHelps just once I’d love to watch an entire streaming show without it cutting out!! SNL is on and it’s cut out over six times now. #fail

  • Leafer90TTV Colin Lack (@Leafer90TTV) reported

    @RogersHelps I'm in South Oshawa and I'm getting some of the worst service I've ever had. I'm down to DIAL UP speed and have done all the troubleshooting stuff. Actually provide GOOD service for once. Because you guys are actually costing me income!

  • sadrauhls lovely (@sadrauhls) reported

    @RogersHelps hi I see it says your live chat is not available I just have a question I need answered if you could please help

  • John_Frank1954 John Frank (@John_Frank1954) reported

    @Rogers I am not experiencing a slow connection, but .@WoodReporting is and you may want to speak with her.

  • welder942011 Chris Wylie (@welder942011) reported

    @Rogers your internet service sucks.

  • ElizabthJenkins Elizabeth L Jenkins (@ElizabthJenkins) reported

    @RogersHelps hey there, is there a wireless home internet outage in K0K2G0? My power has been restored but the internet isn't working

  • CindyRossi77 Cindy Rossi (@CindyRossi77) reported

    @RogersHelps It's you not me. This just happened several times during Saturday Night Live. You have to fix it. Don't involve me in your problems again. The last issue took 2.5 months to fix and you almost lost me as a customer so stop trying to waste more of my time and fix your problem.