Rogers Outage Report in Richmond Hill, York, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Richmond Hill come from postal codes L4C.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 15: Problems at Rogers
Rogers is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (58%)
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TV (14%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, North York, Thornhill, Vaughan, Richmond Hill, Scarborough, Markham, Maple, Stouffville, Woodbridge and Rexdale.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
TV | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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sam glass
(@ChefSamGlass) reported
from
Vaughan, Ontario
@RogersHelps One problem had been solved. Working on the next one
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Jeremy Legat
(@JeremyLegat) reported
from
Toronto, Ontario
Stay away from @BellMediaPR —hidden charges and monthly service amount just jumped with no warning. Unhelpful, curt employee when trying to renew our service over the phone. Cancelling immediately and going back to @Rogers. This is ridiculous.
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Wayne Rodrigues
(@WayneRodriguez) reported
from
Toronto, Ontario
Seriously regretting opting for a @Rogers internet service as it keeps getting disconnected. This is terrible #customerexperience especially since we work from home and pay ridiculous fees. Seriously considering changing my service in less than 15 days #rogers
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sheryl kingstone
(@skingstone) reported
from
Vaughan, Ontario
Are you kidding me @rogers - i wait on hold to only get disconnected when finally reaching an agent. I don’t like getting lectured on how to fix a very unstable internet connection by IVR. Someone should have called me immediately back. They did not!!!!’
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Jeremy Legat
(@JeremyLegat) reported
from
Toronto, Ontario
Stay away from @BellMediaPR — hidden charges and monthly service amount just jumped with no warning. Unhelpful, curt employee when trying to renew our service over the phone. Cancelling immediately and going back to @Rogers. This is ridiculous.
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sam glass
(@ChefSamGlass) reported
from
Vaughan, Ontario
@RogersHelps I am having one of the worst customer service interactions ever. Your representative can't determine when a 2 month trialservice started which I want to cancel and I can't log on to your website to access my account
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Mackay Taggart
(@mackaytaggart) reported
from
Toronto, Ontario
This seems like an odd message to come from a police service, when @Rogers has tweeted no information about an outage themselves. Also, as a Rogers customer, I haven’t noticed any issue.
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RAF
(@R7F1) reported
from
Toronto, Ontario
No @rogers service in Scarborough all day
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Janice Clost 🇨🇦 🏒
(@LadyClost) reported
from
Toronto, Ontario
@WinstonSih @Rogers Interesting.......I used a Rogers concierge and my experience was a nightmare. If a first time customer, I’d have been long gone #justsayin
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Nenad Andrasic
(@beacherto) reported
from
Toronto, Ontario
@RogersHelps Still not fixed and no help from DM. C’mon fix this.
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Susan
(@glamourgirlca) reported
from
Vaughan, Ontario
Whether you like @FadooBobcat or not, he was their “day 1” employee & it’s disturbing that @Rogers has no regard for their talent It also pisses me off that #BlueJaysCentral hires washed up, American, has-beens to plop beside poor beleaguered @SNETCampbell #HireCanadians
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𝔙𝔞𝔫𝔦𝔩𝔩𝔞 ℑ𝔠𝔢 △⃒⃘
(@__LELLI) reported
from
Toronto, Ontario
@miz_flow @Bell_Support @RogersHelps I actually didn’t get a reply and had to call in, tech coming on Wednesday. We’ve had shit service since Saturday
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Kiran Varughese
(@kiranjoyv) reported
from
Vaughan, Ontario
@YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers
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Paul O
(@ontteacher01) reported
from
Markham, Ontario
Not impressed with @RogersHelps today. Service in @cityofmarkham has been spotty for the whole day!!! #unsatisfiedcustomer
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Mbukhari
(@nmool1) reported
from
Vaughan, Ontario
@RogersHelps I’m x third party employ with Rogers, they removed the discount, and when I called to say ok stop my services I’m changing to bell they said stay and we will give you 30% both of the cx service agent lied to me my bell is getting higher and higher every month,
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Kevin Crofts
(@crofts_kevin) reported
from
Toronto, Ontario
@Rogers once again your cable tv is not working as it should ( meaning. For the amount I pay I should never have issues). No excuses just fix it. And NO I do not want to hear from you. You will hear from me
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Assumed Productions
(@AssumedPro) reported
from
Toronto, Ontario
Leave it to @Rogers for screw up anything good they get their hands on. @FadooBobcat leaving @FAN590. Add this to their handling of Alex Anthopolous, their continued support of @MarkShapiro. No wonder I’ve gradually moved over to @TSN1050Radio. I hope Bobcat moves over there!
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Brian Prashad
(@BrianPrashad) reported
from
Toronto, Ontario
@MaryWetton @RogersHelps Oh believe me I know. If only Bell and Rogers could mash together the best parts of their tv/internet offerings it would be great. Never going to happen. So round and round we go
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Traveling & Tasting Vince
(@TorontoVince) reported
from
Toronto, Ontario
@RogersHelps We were told it was an outage that would end at 851pm. That time passed and we have no internet m. Arghhhhhhhhh
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Brian Prashad
(@BrianPrashad) reported
from
Toronto, Ontario
@RogersHelps That doesn't make sense. The same show on the same channel at the same time every day ie. the news sometimes has restart available sometimes doesn't. Can't be a content rights issue.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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ZeroTerrestrial 🇨🇦
(@zeroterrestrial) reported
@BellAliant Wish you guys provided FibeOps in my area, even though I live directly in the city I live in. @Rogers is giving very subpar service and excuses.
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M. Pocaterra
(@MPocaterra1) reported
from
Waterloo, Ontario
@Rogers You guys should improve the internet service before promoting other products!
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Cinzia DiFranco
(@serialcinz) reported
@RogersHelps I was able to get through to a technician on the phone and he was able to reset and fix it. Thank you all for your help!
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ZeroTerrestrial 🇨🇦
(@zeroterrestrial) reported
@RogersHelps tech support can't seem to help me. intermittent connection, telling me that the direct connection from my Modem(Cat5e) to my Ps5 I should only expect MAX 100Mbps(500 ignite). Also that my wireless cutting out is WIFI range issue(directly beside modem), all devices
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YoungEV
(@evjo0681) reported
@RogersHelps just waited over an hour to speak to customer care who did absolutely nothing to keep me as a customer. I am charged every month for Internet, Smart home monitoring and Ignite TV all services are HORRENDOUS and without fail I’m rebooting my modem at least once a day!
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Jonathan Proulx
(@jonproulx1) reported
@RogersHelps My show!!!! It was live World Junior hockey, not a show. You scheduled it to end at 9:30 eastern time and being a live sporting event it ran longer than normal but you cut the feed in the heat of the game 😡 I'm becoming more and more disappointed with your service
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Thipika
(@Thipikaa) reported
@Rogershelps WORST CUSTOMER SERVICE!
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Grace Chan
(@grace7127) reported
@RogersHelps I am speaking to a live agent at the moment on the site so I'll be back if my issue isn't resolved. Thanks!
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CodeRed333
(@3Code3Red3) reported
from
Burnaby, British Columbia
@RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT
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Dan Van Damme
(@DannyVanDamme) reported
@RogersHelps I’ll try my luck calling support instead. Thanks!