Rogers Outage Report in Bassano, Alberta
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Bassano, Alberta
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Bassano and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at Rogers
Rogers is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (20%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (4%)
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Phone (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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William Seaton
(@willston77) reported
@RogersHelps I’ve reported and gone through troubleshooting with support so many times and no one actually looks into it. We will have 2 or 3 bars and no network or very limited.
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Mission Ahlul Bayt
(@BandeKhuda) reported
@RogersHelps Very rude behavior by Rogers Tech support, I spend almost 7 hrs with them yesterday & they screwd up my Mesh Network. Now when asking why Rogers made changes to Modem which impacted my whole network, instead of answering agent was too rude. Mistake moving 2 Rogers
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CrebleStar
(@CrebleStar) reported
Talks to @Rogers rep about missing info on my 7th ticket number... He opens up another ticket. I said "why are you ask for info then open up another ticket? Is this gonna be a neverending circle?" Well guess what. I got a txt saying "problem not solved, here is your new ticket"🖕
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sidewalkdoctor
(@sidewalkdoctor1) reported
@RogersHelps been out of service for 3 days! Been paying mortgage payments for years and yet here we are OIT OF SERVICE AND NO RESULTS 🤬😡
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Nicholas D.
(@nickd247) reported
@RogersHelps had a tech over issue is still ongoing freezing Internet tv and home phone doesn’t work so not happy ignite customer:( what can I do
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John C. Borthwick (he/him/his)
(@jborthwik) reported
Twitteruniverse help? About to install @rogers ignite modem. For those with experience does it replace BOTH boxes - modem and router from previous Rogers set up? Only been on hold for 1 hr so far 2 ask that… still on hold even though I’ve spoken to two reps who couldn’t help me.
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Kathi Wilson
(@midwifek) reported
from
Middlesex Centre, Ontario
About the system. She looked stuff up. And she solved our problem at the root cause. I wanted to cry. I know she isn't paid enough and she is gold. If all @Rogers customer service people were like her, they wouldn't be loathed the way they are. Look to her as a model!
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Mission Ahlul Bayt
(@BandeKhuda) reported
@Rogers @RogersHelps Very rude behavior by Rogers Tech support, I spend almost 7 hrs with them yesterday & they screwd up my Mesh Network. Today I called again & agent without listening ,said will send Tech and when asked why they made changes to modem he got rude. Big Mistake
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Jennifer Beechey
(@Jennbee76) reported
@RogersHelps is there an issue with internet in the st thomas Ontario area. I kept getting a notice of slow connection while I worked today and now it is just constantly going down? It was the same yesterday.
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hotfucker
(@ZC98294728) reported
@Rogers I am here near turkey point where I have very internet access and I can’t even get my graduate papers submitted while camping. Thanks to Rogers wireless being so lousy this morning and afternoon. Time to get this network back up to full speed so I can go camping!