Rogers outages and service status in Benacadie, Nova Scotia
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Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Benacadie, including 0 direct reports.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Benacadie, Nova Scotia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Benacadie, Nova Scotia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Mark (@MarkxTrader) reported@RogersHelps @mmabrey1 Bring back the ol’ reliable COAX receivers! Ever since Rogers switched to Ethernet/WIFI receivers it’s been nothing but endless issues. I asked for a COAX box but apparently they’re no longer provided. You’d think over time @Rogers service would improve & not get worse.🤔DM Sent!
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Tracey Brooks (@Traceybaby) reported@Rogers has been messing me around for a month. Hours on hold only to have them drop the calls. Payment arrangement made only for them to disregard it. How can I rectify these issues if I can't get through?!
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CptNash (@CptNash2) reported@JustMeJamie64 @Rogers Because since 2008,many companies were offered outsourcing financial incentives and generous tax breaks. I personally was on a team that closed a contact centre in Canada to relocate to the Philippines. I can tell you that it has nothing to do with superior customer experiences.
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Rob Rock (@TheRobertRock) reported@JustMeJamie64 @Rogers Because we want cheap prices And because of stupid economic practices we've raised the minimum wage too high to sustain entry level positions like call centers. If we want Canadian call center agents we need to pay call center wages not inflated minimums that destroy the economy
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MTF 🇨🇦 (@EhmTEhf) reported@rovers_jay @JustMeJamie64 @Rogers also customer service isn't technical support. unless they merged you all into care agents now. I heard they were trying that in 2023, maybe they did it
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Master Iceman (@themastericeman) reported@Rogers can you explain the logic of asking business customers that spend 1000's a month on your services to deal with your awful customer service? Transfered multiple times only to end up at a loud call centre where the person tries to sell me stuff vs actually answering questions. All you are doing is making your customers want a better option, like a Starlink phone by @SpaceX . If I am going to have to deal with garbage customer service which is what big telecom has, you and @TELUSsupport I might as well get a more robust service. Starlink is more robust for me than the wifi I get from you. You should have local respresentives that work with businesses.
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Iman (@RealKingiman) reported@JustMeJamie64 @Rogers It’s the same reason fast food is all Indians miss. It’s because the customer base is terrible, the money vs with what you have to deal with isn’t worth it, no kid wants to do deal with that. The government brings in foreigners who are living in **** holes
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Just me - Jamie (@JustMeJamie64) reported@CognizantBeing @Rogers I will admit I received good service today, but it took over an hour of my time. The wait time to speak with someone was only 5mins. It was the amount of times I was put on hold while she “was checking” things. They must improve their service levels for call time as well as bring back more Canadian call centres. I haven’t even touched on privacy issues. @Rogers
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🇨🇦 Peter 🇨🇦 (@peter101s) reported@JustMeJamie64 @Rogers Rogers only Had their staff across Canada do customer service, but last year they laid off most of their staff and contracted out their jobs to 3rd world countries…. That’s why their customer service is horrible now
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Rajesh kumar M (@mrajeshdav) reported@RogersHelps @Rogers breaching your own contract and pinning it on customer to pay early termination fee, is just horrendous.