Rogers outages and service status in Bonnyville, Alberta

Problems in the last 24 hours in Bonnyville, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Bonnyville, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  HighHorse (@FringyFarm) reported 2 minutes ago

  @Bratt_world @Rogers Fido continued to withdraw money for 7 months after the account was closed from my 86 year old dad until I discovered it while he was in the hospital. Still can't reach them for resolution @FidoSolutions

• 
  Free & Fair (@CanadaMate) reported 6 minutes ago

  @RogersHelps Even the regular CX service reps deal in a much better way than this call from OOP Never thought in my wildest dream such a poor service from OOP Terrible !!

• 
  Alison (🇨🇦) 🍉 🌻 (@ggreeneyes1975) reported 6 minutes ago

  @RogersHelps You don't actually but if you want to hear me in the ohine, its recorded. I have been calling you guys for 2mths now. Evening, weekend, middle of the day, morning, online, & twitter. No one answers for 45mins. I have NEVER had this problem before. Is everyone replaced with AI?

• 
  Gio (@giovexpo) reported 7 minutes ago

  @RogersHelps Ok You Convinced Me Before I Cancel My Service. I will Call Them

• 
  Mahmud Abdulla (@CanImmConsult) reported 9 minutes ago

  @RogersHelps Hello has @rogers tv and internet system crashed in Richmond Hill, ON? No service

• 
  𝔅𝔯𝔞𝔡𝔢𝔫🇨🇦 (@BradenScheck) reported 9 minutes ago

  @RogersHelps Yes, I was using the app and only got error messages. I got the modem set up finally after nearly 3hrs, 1hr hold yesterday, and multiple days trying. Your support member was amazing though once I got through. I spend a lot on your services, hire more people.

• 
  Claudio Fanuzzi (@claudsfanuzzi) reported 16 minutes ago

  @RogersHelps Same level of customer service provided here I see I just spent 2 hours on the phone with your incompetent staff feeding me the same script. I have never been more disgusted with a company in my life the level of incompetence and lack of customer service should be studied.

• 
  rajesh dey | graphicswala (@rajeshdey_27) reported 17 minutes ago

  Despite requesting service disconnection and being assured by customer support that the SIM would be deactivated and charges adjusted, I continue to receive bills with additional charges. Please investigate and resolve this immediately. @Rogers @RogersHelps #rogersscam

• 
  Ryan (@metalmex21) reported 19 minutes ago

  @RogersHelps having tons of issues with the Jays Winning Innings. I have been a customer for 30 years. This is frustrating.

• 
  🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#GLBI NOW) 🧩 (@gfliverpool9966) reported 23 minutes ago

  @RogersHelps Well the phone lines are going down in the technical support team. Being disconnected every 16 to 19 minutes and I’m 4 deep in queue on the chat. We need to declare this an outage on TV NOW!!!!! This has been a problem since 11am Central Time.