Rogers outages and service status in Bonnyville, Alberta

Problems in the last 24 hours in Bonnyville, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Bonnyville, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aephraim Steinberg (@QuantumAephraim) reported 6 minutes ago

  @RogersHelps We *did* give the number listed on the account, and the message said "no such number." At worst we just need a way to immediately reach a human (even the chatbot refuses to provide a way), but we really just ask to have all the false charges cancelled without wastihng our time

• 
  Atul Prajapati (@Atul_Prajapati_) reported 12 minutes ago

  @RogersHelps Several attempts have been made and It’s been back and forth a lot. Already paid $480 appx in the name of Rogers as they asked but now asking another $333 in a separate email. It’s just a poor customer service with lack of transparency in the process and looks like a classic scam pattern when they keep asking to pay and pay. I entered in a good faith paying month to month basis and that was processed as well. But, it’s been a week they keep asking more and more even though I have a good credit history.

• 
  shawna (@shawnasativa) reported 13 minutes ago

  @RogersHelps i also don’t understand why it takes me literal hours on hold (on the phone or online, doesn’t matter) to get a human representative, yet i get a reply on twitter within minutes? just cancel it for me here!

• 
  LA Penn (@scarletdiva12) reported 16 minutes ago

  @RogersHelps Hi! I recently upgraded my phone online and just transferred the info/activated my SIM but but both phones are now saying "emergency calls only"...can you please help?

• 
  Uncle June (@Chessongrass1) reported 17 minutes ago

  @MapleLeafs @Rogers wtf is this…. Like seriously

• 
  Lorie (@MissWest003) reported 21 minutes ago

  @Rogers @pozpiggy86 “PlEaSe UnDeRsTaNd” who talks like that as someone in Support? Oh right… Rogers staff

• 
  🇨🇦Russell West 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@russell_e_west) reported 21 minutes ago

  @RogersHelps internet connectivity has been down for over 2 hours. This is the second major outage in 2 weeks. You are costing me money, because I can’t work without the internet. My loyalty to you is hanging by a thread. Ottawa, Overbrook neighborhood.

• 
  Heather Woodyard 🇨🇦 (@puffingrrl_h) reported 21 minutes ago from Parham, Ontario

  Why on earth did @RogersHelps make my life so difficult when I was attempting to report a payment. Between their website not working, their joke of a phone system, and then reporting it via my phone browser but being told I was authorized to do that. I had words.

• 
  Howling at the Moon 🐺 (@Jane_Gillon) reported 22 minutes ago

  @adamndsmith Ugh! I have the same type of issue with @Rogers cable TV. The new system moves to a standby screen at 5 hours if it thinks no one is watching it. My old mom does not know know how to channel the move the remote to stop this from happening. It has ruined TV for her.

• 
  Engineer_Trader (@Engineertrad) reported 22 minutes ago

  @RogersHelps Your technician told me to wait for 48 hours and I can’t wait that long send your technician again and ask them to fix it really frustrated with your service @Bell help me