Rogers outages and service status in Bouctouche, New Brunswick

Problems in the last 24 hours in Bouctouche, New Brunswick

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Bouctouche, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marcin Debowski (@debosski) reported 7 minutes ago

  @RogersHelps @KjennerBrian @NBATVCanada channel keeps loading and never works on your rogers xfinity app , its been more than a week now … fix it pls

• 
  Atul Prajapati (@Atul_Prajapati_) reported 8 minutes ago

  Just received another email asking me to pay $834.86 now on top of $333. New customer with 700+ credit score and solid payment history, yet @Rogers & @Redwireless keep asking for unexpected down payments. Order showed $0 down, then $447.50, then $333, and now $834.86 more. This is extremely frustrating and feels misleading. Requesting urgent resolution. #Rogers #CustomerExperience #Canada

• 
  Atul Prajapati (@Atul_Prajapati_) reported 10 minutes ago

  @RogersHelps Several attempts have been made and It’s been back and forth a lot. Already paid $480 appx in the name of Rogers as they asked but now asking another $333 in a separate email. It’s just a poor customer service with lack of transparency in the process and looks like a classic scam pattern when they keep asking to pay and pay. I entered in a good faith paying month to month basis and that was processed as well. But, it’s been a week they keep asking more and more even though I have a good credit history.

• 
  Christine Grimshaw (@ChrissyGrim) reported 14 minutes ago

  @RogersHelps I am having a horrible time getting any kind of customer service. Anytime I call I’m on hold forever or if I try and chat I’m usually start at 99 and I don’t have that kind of time.. I was supposed to get a $200 credit and it never appeared and I’m pissed

• 
  J (@Jason90s) reported 24 minutes ago

  @RogersHelps what has happened to customer service within Rogers? A simple error can’t be corrected after 5 calls and multiple requests through your AI chat box. You guys don’t even reply on X either, absolutely ridiculous.

• 
  PhynixDS (@DanielSPhynixDS) reported 28 minutes ago

  @Rogers having trouble getting pin codes to verify my E-Mail, checking to see if SMS is being blocked but can't find it in spam list. would be better if you still had the phone number easily available.

• 
  Mike1782 (@Mike17823) reported 30 minutes ago

  @RogersHelps Wow I can’t even get through to the mobility part cause they are experiencing lots of falls. This is getting to be a joke already. 2 days in a row I’ve tried calling them for help.

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  Jeremy M (@JeremyM74626730) reported 31 minutes ago

  @caldernet @Rogers Have gotten 6 air duct cleaning calls in the past two days. All come from numbers call display shows as having the first six digits as mine. Have just started pressing the screen call button and letting my phone slow them down

• 
  Joey Zigler (@JoeyZigler54) reported 32 minutes ago

  @l3v1at4an @Prxodiigy @Rogers Get this piece of **** out of my country

• 
  Chris P Bacon (@pozpiggy86) reported 34 minutes ago

  @Rogers The issues seem to have stopped, tho most of my signal readings are over 11 and should be no higher than 10 because the idiot technician removed the much needed filter, then didn't bother to check the line after he installed the temp line... Now I need a second tech.