Rogers outages and service status in Champlain, Quebec

Problems in the last 24 hours in Champlain, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Champlain, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Toronto Susan (@TorontoSusan) reported 2 minutes ago

  @ShamirIdit @Rogers @Rogers is it time to cancel and move to a rational provider?

• 
  Atul Prajapati (@Atul_Prajapati_) reported 2 minutes ago

  @RogersHelps Several attempts have been made and It’s been back and forth a lot. Already paid $480 appx in the name of Rogers as they asked but now asking another $333 in a separate email. It’s just a poor customer service with lack of transparency in the process and looks like a classic scam pattern when they keep asking to pay and pay. I entered in a good faith paying month to month basis and that was processed as well. But, it’s been a week they keep asking more and more even though I have a good credit history.

• 
  Jonny Be Good 🫐 (@just_jonny1980) reported 3 minutes ago

  @squidthunder @Rogers 10 years with them best customer service no issues but since February giving me the run around. In my yard last weeks trying to sell me and neighbours rogers not knowing we are already customers wit a ticket open and told too many on the system it needs to be upgraded

• 
  Shane Ruys - 🇨🇦 (@KingstonAgent) reported 3 minutes ago

  @Rogers Trying to remove a “Unison-add on” as I have no need for it & no idea why it’s on my bills. Try it online and get a “sorry something went wrong and we’re working as quickly as we can” message, so try online chat to wait 2 hrs in queue only to be dropped. Brutal “service”

• 
  Engineer_Trader (@Engineertrad) reported 3 minutes ago

  @RogersHelps Your technician told me to wait for 48 hours and I can’t wait that long send your technician again and ask them to fix it really frustrated with your service @Bell help me

• 
  Jean C Rodas (@Antihero_07) reported 5 minutes ago

  @RogersHelps since 12pm with no internet, it says the network outage in my area is “in progress” every hour and never resolved but you guys don’t miss a minute to over charge for your horrible service.

• 
  🎗️Underappreciated Taxpayer (@TrappedCnsrvtve) reported 6 minutes ago

  The worst part of dealing with a @Rogers TV or internet FAILURE is being forced to listen to their obnoxious hold music. I swear they intentionally add static to piss you off so you'll hang up. What a high quality operation you're running there @Rogers 🙄🤯

• 
  Uncle June (@Chessongrass1) reported 6 minutes ago

  @MapleLeafs @Rogers wtf is this…. Like seriously

• 
  ward wilson (@DJWardWilson) reported 9 minutes ago

  @RogersHelps what do you think “grandfathered” means? my TV package - as expensive as it already is - would cost even more if I had to get all the same channels with a combination of your current packages THIS IS HOW YOU REWARD A 27 YEAR SHAW CUSTOMER? BY ENDLESSLY GOUGING THEM???? 😡😡😡

• 
  Jordan McIntosh 🇨🇦🇺🇦 (@bobpoh4) reported 17 minutes ago

  @RogersHelps Is there any timeline update for the internet outage that's affecting the Scarborough, ON area? It's been out since about 7 am this morning.