Rogers outages and service status in Champlain, Quebec

Problems in the last 24 hours in Champlain, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Champlain, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Toronto Susan (@TorontoSusan) reported 3 minutes ago

  @ShamirIdit @Rogers @Rogers is it time to cancel and move to a rational provider?

• 
  John Kiefte (@JohnKiefte) reported 4 minutes ago

  @RogersHelps The price of my equivalent bundle is going up over $50 a month. Why on earth would I stay with Roger’s? After decades of being a loyal customer.

• 
  Mike Drake (@MikeD340706) reported 9 minutes ago

  @RogersHelps Many times over it went to the CCTS and I'm still waiting and I sent an email to the ombudsman. 10 years as a loyal customer and this is how Roger's treats its customers. I left and went to bell and now they want to charge me an early termination fee for a phone they lost.

• 
  Harshit (@harshitshah436) reported 15 minutes ago

  @RogersHelps I’ve been a victim of what appears to be a fraudulent transaction on my Rogers Bank Mastercard. I was forced to withdraw cash from an in-store ATM due to a “digital payment not working” situation, and ended up being charged excessive and undisclosed fees. @Rogers

• 
  Ann (@Yvrscribe) reported 18 minutes ago

  @Rogers my elderly mom has no landline service. I was told a technician would come by today to fix it. This is a #safety matter. She has no way to communicate if there is a fall or if she is sick. I’ve been on hold with your service people for an hour. Please contact me ! #rogers

• 
  Jeremy The Jinx (@JeremyJinxed) reported 18 minutes ago

  @RogersHelps @Rogers can you please send a tech to fix the damn lines you rent to @AltimaTel they have requested 3 repairs from your guys and it's been rejected each time. My latency is 400-700, it takes 5 mins for Google to load. Please work with them when they call for a tech!!

• 
  @drhillarypimlott.bsky.social 🏳️‍⚧️🏳️‍🌈🇺🇦🇬🇱 (@Dr_H_Pimlott) reported 20 minutes ago

  I am so sick of the lack of .@Rogers care 4 customers even if they are at one remove. We have mobile phones with @Rogers & we have to change that, too. They are the worst company I've ever dealt with - I even worked for them decades ago. Time to break up these monopolies!!

• 
  Atul Prajapati (@Atul_Prajapati_) reported 23 minutes ago

  @RogersHelps Several attempts have been made and It’s been back and forth a lot. Already paid $480 appx in the name of Rogers as they asked but now asking another $333 in a separate email. It’s just a poor customer service with lack of transparency in the process and looks like a classic scam pattern when they keep asking to pay and pay. I entered in a good faith paying month to month basis and that was processed as well. But, it’s been a week they keep asking more and more even though I have a good credit history.

• 
  ward wilson (@DJWardWilson) reported 25 minutes ago

  @RogersHelps what do you think “grandfathered” means? my TV package - as expensive as it already is - would cost even more if I had to get all the same channels with a combination of your current packages THIS IS HOW YOU REWARD A 27 YEAR SHAW CUSTOMER? BY ENDLESSLY GOUGING THEM???? 😡😡😡

• 
  Ann Omaly (@an_omaly1790494) reported 26 minutes ago

  @l3v1at4an @Prxodiigy @Rogers Rogers was hacked in March and customer information stolen, now being used by scammers pretending to be your bank. I wonder if it was an inside job?