Rogers Outage Report in Bolton, Ontario

@RogersHelps is anyone actually experiencing internet outage since yesterday? Or is it just me? Im so confuse...

@Rogers @RogersHelps @INTERPOL_HQ Do some mobile phone cases cause more damage than help? Do they block features and cause phones to overheat? Can magnets, etc. damage the phone, etc.? Can someone add something "special" to hack your phone, steal your services, etc.?

@311Toronto @RogersHelps Thank you, I will send the email. If the City will be able to assist with this, I’ll be happy, as I see Rogers have taken very little action to fix the wires over the past year.

@Rogers what is your 'vacation blackout'? Isn't it the same as any other time of year in terms of covering vacations? Only some employees must work it? Which ones? Just saw this on your online job application.

@RogersHelps I've already wasted almost 6 hours of my life with you now. What can you do on twitter that they haven't been able to do on the phone? Someone was supposed to put in a special request to have a service rep come to our house today. Only to find out it wasn't submitted.

@RogersHelps This was not intermittent service interruption. We had total disruption of service the entire day. Get your messaging correct abd say it as it is.

@RogersHelps I think it might be a problem with your program. Is it compatible with Apple?

@Rogers What is the point of being a customer if the Raptors game isn’t being shown in my region and the team is from my region????

@Rogers Are we going to be compensated. I was without service from When I woke up at 5am till 7pm.

Although it’s only telco wire and thus no live current run through, the boxes that are left open, and occasionally taped back shut by the crews like that’s a solution, are there for kids to play with, wires for ppl & animals to trip on etc. @RogersHelps perhaps @311Toronto cares?

@RogersHelps But it doesn't work. I've tried. I'll take a screenshot of what it takes me to later and show you.

@Rogers @RogersBiz @RogersHelps I work for a delivery partner. Lost a whole day income on April 19th during network outage . How am I getting compensated?

@RogersHelps Just received my monthly bill. Received not one penny of a credit for 2 phones for the wireless service interruption

@RogersHelps trying to cancel my internet online nightmare process even your chat service sucks. I will be canceling my cell service as well soon @rogers worst #service EVER

Just when I thought #Rogers couldn’t get any worse, I’ve learned this company truly does not give a F*ck about their customers and is happily taking advantage of people during the worst year in history. @RogersHelps

@RogersHelps Our wireless Internet is down and no amount of re-booting can get it up and running. Can I DM you our account # for assistance?

@RogersHelps we’ve been having intermittent internet issues since Sunday, they’re particularly bad today. Are there any service problems in M6N?

@ScottFoxonair $100 credit to each customer -on hold with Rogers - probably for 25 mins!!! Businesses should be compensated #911 #rogersoutage @Rogers

@RogersHelps my bill can only be viewed by me under "billing & payment, payment history". Why? Is your system broken?

@RogersHelps "If you want to temporarily disconnect all your telephone services and suspend your billing while retaining your telephone number, you can subscribe to the Seasonal Suspension service by contacting us and requesting Rogers Home Phone Account Changes." Really?

@FidoSolutions @RogersHelps - I think you are not telling us the complete truth. The internet on phone and home internet are still not working for me. It worked for some time. Now they are down again. Be #transparent

@JBradshaw01 @Rogers That's awful.

@RogersHelps Still no service

@ServiceOntario Ontario public services should not be unavailable because a private company cannot deliver contacted service. Please ensure @Rogers and any future vendors have backup contingency plans in place for operational disruptions.

@RogersHelps Outage of Rogers is an example of the fragile system of Canada even worst than the under developed countries in the question of DR (Disaster Recovery) and lack of backup data transfer system of the so called 'BIG Banks'. Same situation in Airport, Passport, CRA service and more

@AnitaWindisman @RogersHelps Why do you need an explanation? If they did tell you, does it make a difference? Would have been less Convenienced? Would you even understand the cause of the issue if they told you?

@RogersHelps Poor service. No regular television for two days waited for hours on hold to speak to agent said won’t be fixed for 24/48 hours.

@RogersHelps Noticing spotty TV service both in Toronto and Orillia. I assume it's due to things not being fully fixed yet network wide. Constant pausing of audio and video. Wondering if you are aware of this happening?

@RogersHelps @Rogers It's been over a day and a half an I still don't have WiFi. I just got my data back and it's running awful. I swear if your credit better not be for one day

@Darryl29834390 @RogersHelps @AboutRogers Same issue in Hamilton