Rogers outages and service status in Chibougamau, Quebec

Problems in the last 24 hours in Chibougamau, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Chibougamau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jess Gibbons (@JG_GizmoJones) reported 2 minutes ago

  @Rogers is by FAR, the worst company to deal with Canada in terms of Customer Service. I am on DAY FOUR of trying to get in contact with someone there with zero luck including waiting on hold for 1.5 hours yesterday. SMH

• 
  Gustavo Soto (@kutupla) reported 2 minutes ago

  5 minutes answering stupid prompts on phone to reach a representative only to be told you have too many calls and disconnect the line @Rogers you need to do better. I’m trying to setup a home internet move, should be easy enough to have a self service option under my account.

• 
  Chris P Bacon (@pozpiggy86) reported 4 minutes ago

  So not happy with @Rogers right now. Over 2 months ago, they promised me they would get my ugly temp line buried within 4 - 6 weeks. Now they're saying it won't get buried until next year. I sincerely regret ever becoming a Rogers customer! #CRTC

• 
  May Daze (@DJMayDaze) reported 4 minutes ago

  @Rogers You need to stop charging people a month ahead for service they haven't even used yet, it's stupid.

• 
  GoodMorning 💋♥️✨❌⭕️💫👠 (@LJW61) reported 7 minutes ago

  @Rogers your service is horrible. Customers use internet 24/7 and your support should also be 24/7. Get with it and do BETTER!!

• 
  Monarch Butterfly (@savemilkweed) reported 9 minutes ago

  @Rogers FYI- after over 2hrs waiting to talk with a person still only in online chat because there is literally no way to talk to a real person- I got a follow up text that said sorry the issue was “resolved” but couldn’t pinpoint the cause. Are you even checking anything?

• 
  IG:akinola_jane (@Janniedivahh) reported 10 minutes ago

  Part 4 of 4 - At this point, I’m regretting choosing Rogers. Is this the level of service customers should expect, or have I just been extremely unlucky? Can someone from @Rogers please help resolve this?

• 
  Kett (@Kett4short) reported 16 minutes ago

  @dogfishent @RogersHelps Bell is the worst for creeping rate hikes. Wasted 1 1/2 hours on a loyalty & retention call. Tactic is to stall with ridiculous hold times only to then dangle a $15 discount for which they need approval & put you on hold again. They never came back & now I am leaving after 20 yrs

• 
  Azhar A Bajar (@azharbajar) reported 19 minutes ago

  @Rogers your service is terrible I am trying to reach to CSR for last two weeks but each time the call drops due to high volume of calls. It does not even give me chance to be on the line and wait. Please give me a quick solution.

• 
  Michael DelPiero (@MikeDelpieroX) reported 20 minutes ago

  Revenue up 8%. EBITDA up just 3%. Wireless ARPU keeps sliding. Free cash flow looks better largely because capex was cut. Rogers is running harder just to stand still—and you can only squeeze investment for so long before the bill comes due. Reason why $RCI down 4.63% @Rogers