Rogers outages and service status in Chipman, New Brunswick

Problems in the last 24 hours in Chipman, New Brunswick

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Chipman, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kay. (@westsidelimbo) reported 6 minutes ago

  @Rogers @RogersHelps fix your long wait times!!! i’ve been trying to call and chat back and forth and no one is getting back to me. even after waiting 2 hrs on the queue, i get disconnected for whatever reason. so stupid

• 
  The Satirical Citizen (@jolz256) reported 8 minutes ago

  @Rogers How does one talk to a human customer representative, I have a billing problem I need to urgently discuss with your team unfortunately, all calls are automated to Anna.

• 
  Radha ☮️ (@lemon_meringues) reported 9 minutes ago

  @Carol_Foote @Rogers @Bell I left too. Terrible service. I had everything with them, including cell phone. Then there was no service for over a day (repairs). Was in a panic because everything was down. Couldn’t get in touch with my daughter in the US.

• 
  Carol Tidd (@CarolTidd) reported 9 minutes ago

  @RogersHelps Outage was verified in area, 7 hours is far too long

• 
  ghostwolfman (@ghostwolfman) reported 12 minutes ago

  @RogersHelps Yes I have , the lines were cut , pitiful service

• 
  Todd Bealor (@ToddBealor) reported 12 minutes ago

  @RogersHelps call center support is utterly useless! Called to try and resolve an ethernet issue with my XFiniti router and somehow got some that could barely speak or understand English, let alone provide any technical support. No supervisor available.

• 
  kaleemullah (@kaleemullah19) reported 12 minutes ago

  @RogersHelps @RogersHelps I have already contacted technical support multiple times. I waited for over 2 hours on the phone, and a ticket was created. Today I also waited over an hour in the Anna online chat queue. I started at around 95 people ahead of me, and when it was finally my turn, the system suddenly ended the chat without connecting me to an agent. That was extremely frustrating. My internet has now been down for 2 days, I had to take leave from work because I work from home, and the earliest technician appointment I was offered is Monday. I don’t think this level of service is acceptable. Please escalate my case and advise what Rogers will do regarding compensation for the service outage and the loss it has caused. Reference: i2598853033

• 
  Don't_Turn_Away-66 (@waronlye) reported 12 minutes ago

  @Rogers your Xfinity recorded every single World Cup games except Canada. Seriously, what ridiculous service is this from a CANADAIN company!!? I set every single reminder for not only WC but Canada and it ignores it. PATHETIC

• 
  これは何の意味もありません (@TRSbizarro) reported 12 minutes ago

  @RogersHelps @towerguymatt Like seriously, why do you think its on the costumers you are scamming to notify you of when your service is down? This is a genuine question so answer it. This is social media after all, lets SOCIALIZE.

• 
  Marisa Allen (@marisaallen123) reported 16 minutes ago

  @RogersHelps I've called twice today to help set up move for my mom who's a senior and both times saying too busy that I call back later. Thats ridiculous- ZERO CUSTOMER SERVICE. FYI - I do have a life and having to call back & go thru the upteem prompts to only get hung up on..